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Lead and manage IT Service Desk operations, supervise IT support staff, provide technical support, coordinate IT services across campus, integrate AI tools, and ensure compliance with cybersecurity and accessibility standards. | Bachelor’s degree (preferably in Computer Science), 5+ years IT experience including 2+ years in IT leadership, proficiency in Microsoft and AI tools, knowledge of networks and security, and preferred IT certifications. | Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Job Description Reporting to the CIO, the Manager of IT Support Services leads frontline technology operations across campus. This hands-on leadership role blends technical expertise, user support, and long-term strategy. The manager ensures seamless integration of Microsoft technologies, AI tools, and user support platforms to enhance service quality and user experience. Key Responsibilities Manage daily IT Service Desk operations and foster a culture of service excellence. Supervise, mentor, and schedule IT support staff. Provide hands-on technical support and escalate issue resolution. Coordinate with IT teams on support for networks, ID/access systems, point-of-sale tech, and specialized devices. Develop scalable support strategies for in-person, remote, and hybrid environments. Monitor service quality through SLAs and KPIs. Collaborate with stakeholders to align IT services with academic and administrative needs. Enhance Canvas support through data analysis, outreach, and training. Integrate AI tools (e.g., chatbots, Microsoft Copilot) to boost efficiency. Oversee support for Zoom, Teams, Turnitin, Respondus, and mobile apps. Manage endpoint security and imaging with tools like Intune and Symantec Ghost. Support asset management, procurement, and licensing. Ensure compliance with cybersecurity, accreditation, and accessibility standards. Contribute to disaster recovery and business continuity plans. Maintain an IT presence on social media for updates and engagement. Bachelor’s degree required (Computer Science or related field preferred). Minimum 5 years of IT experience, including 2+ years in service desk or IT leadership. Experience managing helpdesk operations and projects across multiple sites. Knowledge of telecommunications, Wi-Fi, and standard office technologies. Proficient in Microsoft 365, Intune, Azure AD, Teams, and AI tools. Familiar with Canvas, Zoom, cybersecurity tools, and remote desktop solutions. Strong understanding of networks and endpoint security. Skilled in remote support platforms (e.g., TeamViewer, RDP). Excellent leadership and communication skills. Certifications (e.g., ITIL, CompTIA A+) preferred. Salary Range: $80,000 - $85,000 per year, commensurate with experience and qualifications. Comprehensive health, dental, and vision insurance Flexible Spending Accounts (FSA) for medical and dependent care 100% employer sponsored life insurance, AD&D insurance and Long term disability Retirement plan with employer matching Paid time off, including vacation, sick leave, and holidays Professional development opportunities via Coursera Tuition benefits for their dependents Commuter benefits Employee Assistance Plan

Manage and grow relationships with distribution partners to build pipeline and channel revenue, coordinate internal resources, and meet sales targets while ensuring partner compliance and executing channel marketing activities. | 5+ years of security SaaS channel sales experience, 5+ years managing direct distribution CAM with Broadline Distribution, proven revenue growth via channel partners, strong interpersonal and communication skills, and willingness to travel up to 50%. | Keeper is hiring a driven Channel Account Manager, Distribution (DCAM) to join the Keeper Channel Sales team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role The Channel Account Manager, Distribution will report to our Manager of Global Distribution and Operations with focus on building pipeline and channel revenue with Broadline Distribution and specialty distribution partners. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem. Responsibilities Responsible for the day-to-day recruitment and relationship management of distribution partners. Act as a liaison between Keeper and assigned distributors. Build, maintain, and manage relationships with current and prospective distributors. Establish productive, professional relationships with key sales and channel personnel in assigned accounts Coordinate the involvement of Keeper personnel, including support, service, and management resources, in order to meet distribution performance objectives and partners’ expectations Meet assigned targets for profitable sales volume and strategic objectives. Manage direct/channel conflict by fostering excellent communication between the distribution/channel and direct sales teams Ensure partner compliance with Channel Partner programs and agreements Participate in a planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship Identify distribution GTM &/or services offerings; working with distribution sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners Maintain channel opportunity registrations in Salesforce.com and assist the direct sales team in closing channel generated leads Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with distribution, Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company 5+ years of security SaaS channel sales experience 5+ years of direct distribution CAM management experience with Broadline Distribution, Proven success driving revenue growth via channel partners Good understanding of Partner Incentive programs and PRM tools Strong interpersonal skills and ability to excel in a team oriented atmosphere Strong written/verbal communications skills Very motivated and goal-oriented Must want a career-oriented environment that is both fun and professional You share our values, and work in accordance with those values Willingness to travel up to 50% Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Manage customer credit approvals, collections, and accounts receivable processes while collaborating across departments to improve systems and resolve disputes. | Experience in credit and collections management, strong analytical skills, ability to review and update policies, and collaborate with sales and customer care teams. | Our client is looking for a skilled and detail-oriented Credit Analyst to join our team in the eastern Lehigh Valley area, Pennsylvania. In this role, you will play a key part in supporting the Credit Manager by overseeing customer credit approvals, collections, and accounts receivable processes. This position offers an opportunity to contribute to process improvements, staff development, and risk management while working collaboratively across departments. Responsibilities: • Oversee the collection of past-due customer invoices within your assigned portfolio. • Build and maintain strong relationships with key customers and Regional Sales Managers. • Collaborate with Customer Care and Sales leadership to address and resolve collection concerns. • Analyze and recommend enhancements to credit and collections systems to improve efficiency and reporting. • Review and update departmental policies, controls, and procedures to ensure compliance and effectiveness. • Take a lead role in the implementation of new systems and solutions to enhance operational processes. • Conduct formal customer credit limit analyses and reviews annually or as needed. • Approve new account requests and updates to existing credit limits before presenting them to the Credit Manager. • Identify and escalate negative customer activity to management for further review. • Manage and drive resolution of customer disputes, ensuring timely reporting and collaboration with the appropriate teams.

Clean, model, and visualize large datasets from multiple eCommerce platforms to support sales, marketing, and inventory decisions, build dashboards, forecast demand, and collaborate cross-functionally. | 5+ years data analyst experience in CPG, DTC, or eCommerce with strong SQL, Python, dbt, Excel/Google Sheets, and data visualization skills, plus experience with Shopify, Amazon, Google Analytics, and excellent communication. | About Bobbie Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards. Although 83% of parents turn to formula in the first year of their baby’s life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly. The Role: We're seeking a seasoned Data Analyst with 5+ years of experience—ideally in CPG, DTC, or eCommerce—to transform complex data into actionable insights. In this role, you'll clean, model, and visualize large datasets from platforms like Shopify, Amazon, and Google Analytics to support sales, marketing, and inventory decisions. You'll build dynamic dashboards, forecast demand, and collaborate cross-functionally to drive strategic growth. Strong SQL, Python, and data storytelling skills are essential, along with the ability to thrive in a fast-moving environment. What you will accomplish: Clean, model, and visualize large data sets from sources like Shopify, Amazon, Klaviyo, Google Analytics, and others Analyze sales, marketing, customer, and inventory data to identify opportunities, trends and insights Build and maintain dashboards and reports (e.g., sales performance, customer cohorts, ad ROI, retail sell-through) Collaborate with operations and supply chain to forecast demand and inventory planning Present findings to stakeholders clearly and concisely, with an emphasis on business impact What we would like you to have: 5+ years of experience as a data analyst, ideally in CPG, DTC, or eCommerce Strong proficiency in SQL, DBT, Excel/Google Sheets, and data visualization tools (e.g., Looker, Tableau, Power BI, ThoughtSpot) Proficiency in Python and dbt for data modeling Experience working with tools like Shopify, Recharge, Amazon Seller Central, Google Analytics, Klaviyo, and Fivetran Comfortable working in a fast-paced, ambiguous environment with changing priorities Excellent communication and storytelling skills—able to explain complex ideas to non-technical stakeholder You’re inspired by our core values: Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good. Nurture the Tension - Parenthood is full of healthy tension, and so is building a company. We embrace the unknowns, practice humility and are a culture of learners. Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don’t have to. Don’t Assume - We embrace our unique perspectives, withhold judgment, and find beauty in the paths that brought us all to Bobbie. Our strength is celebrating each other and our collective voice. Benefits Competitive stock options 401k with employer match Employee medical, dental, and vision insurance 100% covered by Bobbie, with options to add dependents through a subsidized pre-tax deduction US-based remote work model Flexible Time Off Policy (including Summer Fridays; half days on Fridays Memorial Day through Labor Day) 16 paid company holidays, plus an end of year holiday shut down 16 weeks of paid parental leave with the option to take an additional 8 months unpaid One year subscription to Bobbie or Baby's Only $75 monthly internet stipend Co-working space reimbursement At Bobbie, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Bobbie is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law. Bobbie Personnel Privacy Policy and Notice at Collection

Lead and optimize accounts receivable processes and team, manage customer accounts, improve AR workflows, analyze AR data, and collaborate with finance and sales teams. | Experience managing AR processes and teams, strong analytical and financial skills, ability to improve workflows, and leadership capabilities. | Position Summary: We are seeking a highly motivated and detail-oriented  Accounts Receivable Manager  with excellent analytical skills to join our team. This role involves overseeing and optimizing AR processes, ensuring accurate invoicing and collections, managing customer relationships, and delivering insights through data analysis. The ideal candidate will have the ability to blend technical expertise with problem-solving skills and financial acumen to drive efficiency and support organizational goals. Key Responsibilities: Accounts Receivable Management Lead, supervise, and optimize the AR team and processes, ensuring timely and accurate billing and collections. Maintain aging reports and oversee performance metrics for AR efficiency and resolution. Manage customer accounts, addressing inquiries, disputes, and escalations professionally. Process Improvement Review current AR processes and policies to identify inefficiencies, bottlenecks, or risks. Collaborate with cross-functional departments (e.g., Sales and Customer Service) to streamline workflows and enhance quality assurance. Implement systems or automation tools to improve invoicing and reporting accuracy. Analysis and Reporting Prepare AR metrics and financial trends reports for senior management to aid decision-making. Analyze AR performance data to identify issues such as delinquent accounts and improvement opportunities. Monitor customer payment behavior and creditworthiness, using data analytics to recommend strategies for reducing risk. Collaboration and Leadership Work closely with the accounting and finance teams to ensure compliance with company policies and industry regulations. Train, guide, and mentor team members to develop skills and improve performance. Establish and maintain strong relationships with customers and internal stakeholders

Develop and maintain complex healthcare data systems, collaborate with marketing and client teams, produce reports and dashboards, and mentor junior analysts. | Bachelor’s degree with 3–5 years experience in SQL Server, ETL, data validation, healthcare or pharmaceutical data analysis preferred, strong communication and mentoring skills. | ***Unfortunately, the Front-end Designer role is not able to provide sponsorship now or anytime in the future.*** ***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.*** Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading. Position Summary: Client Services Business Analyst – Healthcare Data We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients. Key Responsibilities: Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets. Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives. Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences. Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision. Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams. Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making. Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship. Qualifications & Experience: Bachelor’s degree Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques. Strong command of data storytelling and the ability to explain complex logic to diverse audiences. Technical & Soft Skills: Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python. Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy. Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams. Comfortable mentoring and setting quality standards for others in the team. #linkedin-remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $75,000—$105,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Build and scale TikTok Shop channel from zero to $1M+/month by recruiting creators, managing affiliate programs, driving content creation, and optimizing performance metrics. | 3–6+ years in growth marketing or influencer/creator strategy with deep TikTok Shop knowledge, proven creator recruitment and management experience, strong operational skills, and data-driven mindset. | Freebird is building the smoothest, fastest, and most effortless shaving experience on earth — and we’re just getting started. We’re a profitable DTC-first and soon-to-be omnichannel brand with 50,000+ 5-star reviews, obsessive customers, and an all-star team focused on unlocking our next wave of growth. Now, we’re launching one of our biggest growth bets yet: TikTok Shop + Creator-Led Affiliate Commerce. We’re looking for a scrappy, strategic, performance-obsessed Director of Social Commerce to build and scale this channel from $0 to $1M+/month. The Role This is a rare chance to own and scale a top-priority growth channel with full leadership backing. You'll be responsible for building our TikTok Shop engine, recruiting and activating 500–1,000+ creators and affiliates, and turning short-form content into a revenue-generating flywheel. You’ll lead strategy, ops, and team-building to grow this into a major revenue channel for Freebird. What You'll Do 🚀 Launch & Scale TikTok Shop Own GMV, CAC, and contribution margin targets for TikTok Shop Build the playbook from scratch and optimize for speed, scale, and ROI Coordinate Spark Ads with paid team to boost winning content 👥 Build & Lead the Creator Affiliate Engine Recruit, onboard, and activate hundreds of TikTok creators and affiliates Create and manage a tiered affiliate system with commissions, bonuses, and performance unlocks Build a tight-knit community (Slack/Discord) with weekly updates, incentives, and content sharing 🎥 Drive Content & Creative Flywheel Oversee 100–500+ videos/week across creator network Identify top-performing content and amplify through Spark Ads Feed learnings into Paid Media and Creative Strategy teams 📈 Run Ops, Systems, and Performance Build backend systems for tracking, reporting, payouts, and product seeding Set up dashboards by creator, content, spend, and GMV Hire and manage offshore team to scale operations (e.g. outreach, sample shipping, reporting) 3–6+ years in growth marketing, influencer/creator strategy, or affiliate marketing Deep understanding of TikTok Shop, creator marketing, and short-form video performance Proven experience recruiting and managing hundreds of creators Strong operator: organized, systems-driven, excellent at execution and scale Obsessed with numbers: CAC, ROAS, GMV, CVR, retention Clear communicator and natural community builder Bonus Points Experience running Spark Ads or TikTok Shop directly You've scaled an affiliate program or TikTok creator engine from scratch You’ve worked at a fast-growing DTC brand Rolodex of creators, affiliates, or past UGC partnerships Why Freebird Be part of a rocketship brand in growth mode with massive untapped opportunity Own a critical growth channel with full executive support and budget Work with a world-class growth, product, and creative team that moves fast and executes at a high level Shape the future of how creators drive commerce and build a first-of-its-kind engine Uncapped growth opportunity — this role can evolve into a senior leadership position Compensation & Benefits Competitive salary + performance-based bonuses Health, dental, and vision insurance 401(k) with company match Unlimited PTO & flexible work hours Fully remote team

Manage and optimize multiple support channels including chat, email, and automated bots, create operational playbooks, escalate creative and payment issues, and provide feedback to sales and product teams to enhance client satisfaction and retention. | 2+ years in digital media or ad tech customer support with experience in 1:many support systems, strong ad tech ecosystem understanding, excellent communication, and ability to collaborate cross-functionally in a fast-paced environment. | Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Roku Ads Manager is Roku’s answer to the growing and diversified demand for CTV advertising. Our self-serve ad platform entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on building the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. Our team is looking for our first Customer Support lead to manage and optimize our support channels, including automated chat bot strategy, manual chat support, support email, and creative review. About the Role Our Customer Support lead will work to handle inbound support asks from Roku Ads Manager clients. This role will be a many support function, managing all mass support channels: support email, support chat, automated chat bots, creative review, and more. Furthermore, this role will build standard operating procedures for common support asks, goaled at reducing time of resolution and increasing client satisfaction and retention. You will support strategy and provide valuable feedback to both sales and product teams. This customer-focused role will combining strong ad tech expertise, communication skills, and problem-solving abilities to ensure our performance-focused clients get the most out of Roku Ads Manager, and know we are here to help them make CTV work. You’ll answer inbound questions, create intelligent automate response flows, connect clients with sales teams, and build playbooks for easy and speedy issue resolution. In summary, Ads Manager’s Custom Support lead will be our in-market support expert, helping unblock clients and drive revenue through various support channels. Success in this position requires strong ad tech knowledge, communication skills, a passion for critical thinking, and a hunger to engage with clients. You will be an individual contributor who will work cross-functionally to ensure the clients have what they need to win in CTV. For New York Only – The estimated annual salary for this position is between $77,000 - $95,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing: Operational Playbook Creation: Build and maintain standard operating procedures for all common support asks, which can be shared with clients and sales teams alike. This will increase our ability to respond to asks quickly Support Chat & Email Ownership: Provide speedy same-day response to all inbound support chat and email requests, ensuring clients’ questions are answered quickly and in detail. When needed, you’ll escalate issues for additional support. Automated Support Strategy: Strategize, create, and maintain automated support systems (chat bots) to help provide scalable support for predictable and commonly asks questions Creative Review Escalation: Serve as an escalation point for creative auditing, ensuring the right ads are approved and the wrong ads are rejected Payment Support Escalation: If billing issues arise, you’ll lead the custom resolution flow to ensure on time payment and/or refunds Market Feedback: Ensure customer feedback is collected, aggregated, and incorporated into product enhancements and future roadmaps We’re excited if you have: 2+ years of professional work experience within digital media or a similar industry Proven experience in ad sales customer support, customer service, account management or ad tech adjacent support roles. Bonus points for a focus on self-serve, CTV, and/or growth marketer personas Strong understanding of the ad tech ecosystem, and its common campaign issues and asks Track record with 1:many support systems, including but not limited to email, chat, and automated chat bots Excellent communication skills with a knack for simplifying complex solutions into digestible and actionable points Highly collaborative and flexible work style, with the ability to adapt quickly to evolving business needs The ability to effectively collaborate with cross functional teams A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment A self-starter who’s hungry to attack new challenges that come with servicing clients using a new and innovative ad platform #LI-DH2 Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Manage complex, cross-functional software development projects using agile methodologies, collaborating with engineering and product teams to deliver on business goals. | Bachelor’s degree or equivalent experience, 5+ years in software project management (preferably SaaS or ad tech), strong communication and consensus-building skills, and experience as an agile coach or Jira admin preferred. | Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team The Trust Engineering team builds platforms used by all cloud engineers at Roku. These components are designed to be a cost-effective and secure platform of services that Roku engineers use globally. Our team owns the following segments: The Developer platform, which involves management and evolution of source control, artifacts, CI/CD, and securing cloud infrastructure Our Application hosting platform, which is based on Kubernetes and Istio, is designed to address scalability, multi-region hosting, multi-cloud hosting, and nuances of deployment The Observability platform, which is based on Prometheus, Loki, and Grafana, is integrated with our application hosting and developer platform Plus, the Cloud Governance program Our team members are smart, collegial, collaborative, and focused on building the best-in-class platform. We foster a culture of experimentation, looking for the best idea to take the day. As a leader on this team, our Director of Trust Engineering models this behavior: If we’re not trying new things, we’re not growing. We need to grow and adapt so that Roku stays on top. About the role The Senior Technical Project Manager helps our Engineering team deliver our most complex, cross-functional, critical software development projects to market. The ideal candidate will be well organized, experienced in agile project management, technically skilled, and genuinely interested in understanding their projects' business goals and technology aspects (i.e., not satisfied with simply tracking tasks on a checklist or project plan). What you'll be doing Partner with multiple engineering teams and product management to provide agile project management support to key product development and core engineering projects on a day-to-day basis: Help product owners form and socialize program requirements, and translate them into engineering-actionable work Collaborate with product owners to clearly understand and document business needs, set priorities for sprint planning, and review deliverables at sprint completion Collaborate with engineering leadership to secure engineering resources, manage priorities and dependencies across teams, and resolve issues in a timely manner Build and maintain end-to-end project/program schedules Establish committed deliverables and measure the team’s success against these commitments Proactively identify, track, and communicate dependencies, risks, and issues affecting projects and collaborate on finding a resolution Report to stakeholders on project status and estimated delivery schedule on a regular basis Ensure that projects follow a lightweight methodology and meet quality standards before being released to end users Serve as Agile Coach and act as an enabler of cross-functional collaboration across Engineering and Product Management teams Oversee, track, and report the status of a broader product category program and help the Product Category Lead drive the product category to its business goals Participate in and help to drive the quarterly and yearly roadmap planning processes Collaborate on defining and growing the Project Management organization within dataxu Work to continuously improve planning and project execution processes across engineering and product groups We're excited if you have Bachelor’s Degree in CS, Engineering, or a related discipline and/or commensurate work experience 5+ years of experience working on software projects, ideally in SaaS and/or ad tech solutions Experience as an agile coach and/or Jira Admin is a big plus Strong communicator and consensus builder Able to influence process change without direct authority Have an interest in understanding the “what” and “how” aspects of your projects, and a willingness to be a hands-on team member beyond tracking tasks and reporting status Eager to understand both the business needs behind a project and the technical solutions developed to satisfy those needs Willing to work in a fast-paced environment and handle multiple projects simultaneously #LI-SR2 Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Support and optimize the Quote-to-Cash business process by gathering and refining requirements, managing projects in a Kanban environment, collaborating with stakeholders, and delivering technical solutions primarily within the Salesforce ecosystem. | 5+ years as a Business Systems Analyst in SaaS, 1-3 years specializing in Quote-to-Cash, proficiency with Salesforce CPQ and Jira, strong analytical and communication skills, and experience working autonomously in agile teams. | Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY The Business Systems Team is central to Wiz's operational excellence and growth, ensuring the reliability and evolution of key business systems that support critical functions across the organization. Composed of technical administrators, developers, and analysts, the team focuses on maintaining and optimizing these business systems to drive efficiency and effectiveness. Combining strategic oversight with tactical execution, the Business Systems Team directly contributes to the success of Wiz's core business objectives as the company scales. As a Business Systems Analyst, you will solicit, analyze, and refine business requirements with a primary focus on the Quote-to-Cash (Q2C) business process and its related business systems, working closely with teams such as Sales, Finance, and Operations. A significant aspect of this role will be supporting and optimizing the Quote-to-Cash flow to ensure efficiency and effectiveness. You will translate these needs into clear technical solutions and maintain thorough documentation. You will contribute to project intake, support Kanban-based project execution, and collaborate with business and technical teams to ensure alignment and deliver quality solutions specifically for Q2C initiatives. The core competency for success in this role is a deep understanding of and specialization in the Quote-to-Cash business process and its supporting business systems and technologies, with a strong focus on the Salesforce ecosystem and related tools critical to the revenue cycle. Beyond this essential expertise, the ideal candidate will have a solid foundation in Business Analysis principles and experience across a variety of business processes and tools. A proactive and highly autonomous individual with proven experience working effectively within an agile environment will thrive in this role. Understanding adjacent business functions that integrate with the Q2C process (e.g., Pricing, Revenue Recognition, Professional Services, etc.) and their related systems will also be a significant asset. WHAT YOU’LL DO Serve as the primary Business Analyst supporting all quote-to-cash initiatives. Take ownership of the business analysis deliverables and the analysis workstream for assigned projects from intake through to retrospective. Collaborate with stakeholders and delivery teams to continually prioritize work, ensuring focus on the most impactful initiatives. Be an expert in soliciting requirements using interviews, prototyping, workshops, questionnaires, documentation, etc., and ensure detailed project artifacts are produced and maintained throughout the project lifecycle. Ensure project status updates are completed on time and communicated to the business stakeholders, and serve as a key point of contact for business stakeholders. Validate the completeness of Business Requirements Documents and ensure they meet all necessary requirements prior to creating user stories. Collaborate with the technical teams during the execution planning phase to build out user stories and acceptance criteria. Establish strong relationships with business stakeholders by integrating with their functions to better understand and address their technical needs. Demonstrate strong teamwork by actively identifying internal process deficiencies and areas for improvement within the quote-to-cash domain, and taking the initiative to recommend and implement solutions. WHAT YOU’LL BRING 5+ years of experience in a Business Systems Analyst role supporting a SaaS company 1 - 3 years of specialization in the quote-to-cash space Proven experience in business analysis, requirements gathering, and process mapping within the business systems ecosystem. Primarily supporting Salesforce CPQ but understanding of business process inputs and outputs (e.g., how a Sales Opportunity in Salesforce triggers downstream processes in Finance for invoicing) is important. Experience managing multiple concurrent business systems projects from intake through to delivery in a Kanban environment, including prioritizing stories, contributing to timeline management, and coordinating with resources. Proficiency with project management tools like Jira is essential. A high degree of technical aptitude across a variety of tools, with an emphasis on Salesforce and the supporting business systems. Exceptional communication and interpersonal skills, with a proven track record of effectively engaging and managing expectations across a diverse range of stakeholders, particularly within GTM and Finance. Strong analytical and problem-solving skills, with a keen eye for detail, especially within complex quote-to-cash workflows. Ability to learn new technology quickly and with a high degree of proficiency. Proactive and highly autonomous with proven experience working effectively within an agile environment. Benefits Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location. Health & Welfare Benefits Medical, dental and vision insurance Home Office Setup reimbursement Flexible Spending Accounts Monthly Connectivity reimbursement Employee Assistance Program (EAP) Financial Benefits Short- and Long-term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan (with employer match) Time Off Flexible paid time off + 11 paid holidays Paid leave programs, including parental, pregnancy health, medical and bereavement leave Compensation Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process. This role is eligible to participate in Wiz’s equity plan and may also include incentive compensation. The annual base salary range for this full-time position is listed below. US Base Pay Range $98,000—$135,000 USD Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.