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Manage a large portfolio of client accounts to drive product adoption, customer satisfaction, retention, and growth through strategic engagement and data-driven insights. | 3+ years professional experience with at least 2 years in customer success or account management in SaaS, strong communication, data analysis skills, experience with Salesforce and other enablement tools, and a bachelor's degree or equivalent. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical offices in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time. About your role At Juniper Square, our Customer Success team plays a critical role in helping customers achieve meaningful outcomes through our products and services. As a Growth Customer Success Manager, you will be responsible for managing a large portfolio of small and mid-sized business clients—customers who are ambitious, fast-moving, and eager to adopt industry best practices. Our CSMs build strong, trust-based relationships while leveraging digital and programmatic engagement to drive product adoption, long-term satisfaction, and retention. You’ll act as a strategic advisor, ensuring customers realize the full value of Juniper Square as they grow. This role blends relationship management with data-driven decision-making. You’ll proactively monitor account health, identify needs and opportunities, and deliver targeted enablement and insights to drive success at scale. Growth CSMs also play an active role in supporting renewals and identifying expansion opportunities, all while serving as the voice of the customer internally. Our team is passionate about delivering exceptional experiences and helping our customers thrive through a combination of human connection and scalable, strategic engagement. What you’ll do Manage a portfolio of 220+ client accounts, leading them through the customer journey following onboarding Own the success and health of your assigned clients by developing and deploying strategies aimed to increase customer value and optimize retention Build strong, trust-based relationships while leveraging digital and scaled engagement to drive product adoption and customer satisfaction Proactively monitor customer health and usage trends to identify risks and opportunities for growth Support and own renewal conversations and mid-contract escalations, while collaborating cross-functionally to identify and drive expansion opportunities Act as the voice of the customer internally, advocating for customer needs and influencing product and process improvements Develop advanced knowledge of the customer, product, and industry Qualifications 3 years of professional experience with at least 2 years of experience in a customer success or account management role, preferably in a SaaS environment Strong written and verbal communication skills, with the ability to convey complex information in a clear and understandable manner Experience interacting with a high volume of customers, with demonstrated skills in time management and prioritization Ability to analyze customer data and performance metrics to derive actionable insights Experience using data and technology to drive customer enablement, with preferred experience in Salesforce, Outreach, and Looker Demonstrated experience learning advanced knowledge on technical subject matters and curiosity to grow in knowledge Passion for contributing to the customer's success with a product or service Motivated by change and comfort with an evolving work environment Bachelor's degree or equivalent years of professional experience At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation Compensation for this position includes a base salary, variable bonus, equity, and a variety of benefits. The U.S. base salary target for this role is $86,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance and disability coverage Mental wellness coverage Fertility and growing family support Unlimited vacation in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies 401k retirement savings plan Healthcare FSA and commuter benefits programs Allowance to customize your work and technology setup at home Annual professional development stipend

Lead and oversee the vision, strategy, and content development for Amplify’s elementary core literacy products in English and Spanish, manage content teams, and collaborate with stakeholders to ensure high-quality, research-based curriculum aligned with market and adoption requirements. | Bachelor’s degree in education or related field, 8+ years in educational publishing with PreK-12 curriculum development, 5+ years leading curriculum teams, experience with state-specific curriculum and adoption processes, and fluency in English and Spanish reading. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: The Executive Director, Literacy Curriculum, Elementary will work across Amplify’s elementary core literacy products in both English and Spanish, partnering with the CAO, Literacy and other stakeholders to advise on the pedagogical vision and strategy for elementary core literacy products and translating that vision and strategy into viable, high-quality instructional materials for the dynamic market. They will serve as a champion for these products, overseeing content development and instructional design for them, ensuring that product vision is realized, and meeting our business goals. They will lead the content development teams for both English and Spanish products, establishing and nurturing instructional design and content development culture and practices. Essential Responsibilities: Strategy, vision, and planning • Partner with the Chief Academic Officer (CAO) and other content leads to shape the vision and strategy for core preK-5 programs, considering market insight, competitor activity,, and adoption requirements • Collaborate with preK-5 product leads and CAO to establish the preK-5 core product vision, focusing on rigor, research, usability, and efficacy • Ensure products incorporate and adapt to feedback from diverse educational stakeholders • Partner with Research & Measurement (R&M) to ground program development in research, conduct efficacy studies, apply insights to product design, and disseminate findings Pedagogical direction and content development • Working with the CAO and other stakeholders, set content direction and oversee content development for core offerings in English and Spanish, ensuring it aligns with Amplify’s DEIA commitment and Editorial guidelines and the suite-wide and product specific vision, pedagogy, and content strategy • Ensure cohesiveness of pedagogy and content development • Oversee timely and budget-compliant high-quality content delivery, lead the content development team, and ensure accuracy, quality, and cohesion across content • Develop instructional models for content, oversee text and content domain selection, support writers in the development of high-quality content, and review content for accuracy, consistency and quality • Work with product leads and project management in setting the process for development based upon established product vision, market requirements, and budget constraints • Collaborate with other leads (including the 6-12 content team and other literacy product teams) for consistency across the literacy suite PreK-5 Literacy champion • Be a visible leader for Amplify’s core elementary literacy products, championing elementary literacy products and supporting partner teams with insight and training • Collaborate with customer-facing teams and external partners to develop solutions that support both customer and business goals • Oversee pedagogical responses to RFPs and in market management work for the content team Team leadership and management • Manage, develop, and retain team members, providing structure, goals, and mentoring. • Ensure team clarity on key milestones and tasks, fostering confidence and ability to deliver • Collaborate with Product functions and the CAO to encouragecross-functional collaboration and deliver ongoing, regular PD to the core literacy team Minimum Required Qualifications: • Bachelor’s degree in education, curriculum development, or related field • 8+ years of experience in educational publishing, including developing curriculum for a PreK-12 publisher • 5+ years of experience leading a team developing PreK-12 curriculum for a diverse, national market • Experience leading the development of state-specific curriculum and managing state adoption processes • Fluent reader, writer, and speaker in English • Fluent reader in Spanish, able to read and comprehend Spanish-language texts Preferred Qualifications: • Teaching experience • Master’s degree or other graduate-level degree • Fluent reader, writer, and speaker in Spanish • Experience in biliteracy What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $140,000 - $150,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Amplify is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds. Amplify Education, Inc. is an E-Verify participant. If selected, a background check will be required. As required by state and local laws and district policies, you may also be required to provide additional documentation, such as proof of vaccination or submit to enhanced background screening, including fingerprints.

Lead and manage a team of software engineers to deliver cloud-based collaboration platform solutions, mentor engineers, and collaborate with product managers to drive technology innovation. | Bachelor’s degree, 6+ years software engineering experience, 2+ years cloud computing, 4+ years people management, and proficiency in programming languages and cloud technologies. | Senior Manager, Software Engineering, Slack (People Leader) Job Description Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking a Senior Manager of Software Engineering who is passionate about marrying data with emerging technologies. As a Capital One Senior Manager Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do: Lead a portfolio of diverse technology projects and a team of developers and platform engineers with deep experience in collaboration platforms and full stack systems to create solutions that enable communication and productivity for tens of thousands of users. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like JavaScript, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor’s Degree At least 6 years of experience in software engineering (Internship experience does not apply) At least 2 years experience with cloud computing (AWS, Microsoft Azure, Google Cloud) At least 4 years of people management experience Preferred Qualifications: Master’s Degree 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service 4+ years of experience in open source frameworks 7+ years of people management experience 2+ years supporting a production platform, like Slack, Teams, or Gsuite with administration and automation 2+ years of experience in Agile practices Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr. Mgr, Software Engineering Plano, TX: $204,900 - $233,800 for Sr. Mgr, Software Engineering Richmond, VA: $204,900 - $233,800 for Sr. Mgr, Software Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Design, develop, test, and implement database applications and tools to support Planning and Engineering groups using Agile/Scrum methodologies. | Bachelor’s degree or equivalent, experience with C++, PL/SQL, Unix shell scripting, REST APIs, Oracle RDBMS, Agile practices, and preferred experience with Java, VueJS, PHP, Python, cloud technologies, and CI/CD tools. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role This position is a lead role in developing tools to support Planning and Engineering groups in the management of key company initiatives and strategies. Includes partnering in a team environment or be able to independently design, develop, code, test, debug and implement database applications to accommodate user needs of moderate to complex scope and difficulty including graphical user interfaces and interfaces with other systems. Using Systems Thinking as an approach to problem solving, develop solutions through database design, and be responsible for documenting solutions, logical data models, and data flows. Demonstrate and apply a variety of technical skills including knowledge of multiple programming languages and the ability to quickly learn communication technologies. Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main Responsibilities Participate in software development using Agile/Scrum methodologies. Attend daily stand-ups, sprint planning sessions, and retrospectives to plan, track, and code development tasks. Participate in one or more Scrum teams with focus on open source technologies best practices. Champion Agile/Scrum methodologies and adaption of Lumen's Agile Software Engineering Process. Monitor and manage changes for supported applications including the managing and distribution of team assignments. Translate simple to complex user stories into functional and actionable software. Create visual representations of logical business processes using Visio or other open-source design tools. Adapt to new technologies, particularly those providing reporting capabilities. Analyze, design, develop, test, implement, and maintain applications software. Provide on-call support. What We Look For in a Candidate Bachelor’s degree or equivalent education and experience (Computer Science or similar is preferred) Experience with the following: C++, PL/SQL, Unix shell scripting, REST API Services is a must. Working knowledge of software development methodologies, standards and coding best practices Experience in Agile practices, including planning and grooming, sprint management, daily standup and retrospective participation Experience with Oracle RDBMS Experience with Kafka, JAVA, VueJS,, PHP, Python preferred, but not required Experience with cloud technologies, cloud migrations and data transformation projects Experience with continuous integration and delivery with software configuration management tools such as GitHUB or Jenkins Experience in developing scalable high-performance systems to support high data volume processing Highly motivated, organized, reliable and detail oriented Quick learner and actively seeks out new technology Experience in the telecommunications industry a plus Strong problem-solving, time management, written and verbal communication skills Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-VK1 Requisition #: 338725 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 07/02/2025

Perform and document power system studies including short circuit analysis, protective device coordination, arc flash hazard studies, and collaborate with project teams to deliver electrical engineering solutions. | Bachelor’s degree in Electrical Engineering, Professional Engineer’s License, 10+ years of electrical engineering experience with 5+ years in power system studies, and proficiency in power system software and design tools. | Job Description: General Summary Under the direct supervision of the Director of Electrical Engineering or senior staff, the Electrical Engineer – Power Systems will specialize in performing and documenting power system studies, including short circuit analysis, protective device coordination, and arc flash hazard studies. The engineer will provide detailed engineering analysis for industrial, commercial, educational, governmental, and healthcare facilities, ensuring compliance with industry standards and regulations. This role requires proficiency in power system modeling software, field data collection, and collaboration with project teams to deliver high-quality, reliable electrical engineering solutions. Essential Job Functions: Perform short circuit analysis to evaluate fault currents and ensure proper short-circuit current ratings of electrical equipment. Conduct overcurrent protection device coordination studies to determine overcurrent protective device settings for selective tripping and ensure system reliability. Evaluate systems for selective coordination where required per NFPA 70 and recommend solutions to comply with NFPA 70. Perform comprehensive arc flash hazard analysis per IEEE 1584 and NFPA 70E to determine the arc flash boundaries, incident energy, and appropriate personal protective equipment (PPE) requirements. Evaluate and recommend arc flash mitigation strategies to reduce incident energy levels. Create arc flash labels in accordance with NFPA 70E and client standards. Conduct site visits to apply arc flash labels. Ensure proper application of arc flash labels when installed by the contractor. Conduct motor-starting studies to assess the impact of starting large motors on electrical power systems. Utilize power system software tools such as SKM, ETAP, or EasyPower for power systems modeling and analysis. Maintain organized project file containing project calculations, schedules, correspondence, appropriate reference materials, etc. Conduct site visits to gather field data and verify existing conditions to support accurate study results. Collaborate with project teams, including the Project Manager, Electrical Engineer, and client, to define project scope, budget, and design approach. Adhere to project quality, budget, and schedule. Mentor junior engineers and contribute to team technical development Edit and draft project specifications. Perform related duties as assigned. Employment Qualifications: Education: Bachelor’s degree in Electrical Engineering from an accredited university Professional Engineer’s License is required Experience: 10+ years related and progressively more responsible experience in electrical engineering field. 5+ years experience performing short-circuit analysis, protective device coordination and arc flash hazard analysis studies. Skills/Competencies: Proficiency short-circuit analysis, protective device coordination and arc flash hazard software (SKM, ETAP, or EasyPower) Proficiency in Autodesk Revit and AutoCAD Bluebeam BIM 360 and Autodesk Construction Cloud (ACC) Excellent written and verbal communication Strong attention to detail Benefits: At Ghafari, we offer a robust benefits package designed to support your overall wellbeing. In addition to a competitive salary, eligible employees receive Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability, 401(k) match, Flexible Spending Accounts, Health Savings Accounts, Teladoc, Employee Assistance Program, Professional License Reimbursement, Educational Assistance, Voluntary Pet Insurance, Parental Leave, Paid Time Off, and 8 Paid Holidays. The annual base salary range for this position is $100,000.00 to $120,000.00. Individual pay is based on factors such as relevant experience, job-related skills, education, and training. Since 1982, Ghafari Associates has taken a personal approach to highly technical projects in complex markets including: aviation, manufacturing, healthcare, retail, hospitality, K-12 and higher education. As a global team of engineers, architects, process designers, and consultants we blend insight with technological innovation helping clients elevate their efficiency, sustainability, and impact. Continuously rated a Top Workplace to Work, Crain’s Cool Place to Work, and a Best and Brightest company to work for in the US, Ghafari has made a name for itself through our culture, employee benefits, and portfolio of projects. Over a quarter of Ghafari employees have diverse identities that are championed by our growing approach to Diversity, Equity, and Inclusion. Ghafari supports hybrid and in-office work environments. Through career mapping, Ghafari employees are encouraged to seek licensure, coached for knowledge growth, and provided opportunities for management and mentorship roles if interested. Our robust internship program recognizes undergraduate and graduate students from across the world, having an over 90% success rate of hiring our interns after graduation. Join our team and work on forward-thinking projects all around the world. Ghafari’s global reach creates an environment where individuals can build professional relationships while building sustainable and cutting-edge facilities. Are you ready to take that leap? Apply Now! Ghafari Associates, LLC is an Equal Opportunity / Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability in order to use our online system to apply for a position at Ghafari Associates, LLC, you may apply for positions in the following ways: Connect to our job portal (https://ghafari.jobs) By fax at 313.436.8624; Attn: Human Resources By mail at 17101 Michigan Avenue, Dearborn, MI 48126; Attn: Human Resources In person at 17101 Michigan Avenue, Dearborn, MI 48126. By email at hr@ghafari.com If there are any questions or additional accommodations that are required, please contact 313.441.3000 for assistance. It is Ghafari Associates, LLC’s policy not to discriminate in its employment and personnel practices because of a person’s race, color, creed, religion, sex, national origin, age, weight, height, marital, pregnancy or parental status, sexual orientation, gender identity, genetic information (including family medical history), political affiliation, military service, status as a qualified individual with a disability or a protected veteran, or any other classification protected by federal, state or local law or ordinance. Ghafari is a community where talent thrives. Here, you’ll have the opportunity to deepen your skills, collaborate with industry leaders, and work on transformative projects around the globe.

Manage client relationships and business unit solutions to drive product adoption, revenue growth, and client satisfaction through cross-functional collaboration and data-driven decision making. | Requires 5+ years in client-facing roles, proficiency with Salesforce and MS Office, strong communication and project management skills, and preferably healthcare or cost management experience. | At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Solution Client Manager The Solution Client Manager will have the responsibility of partnering with Strategic Client Executive and Client Management Leadership in assigned business verticals to deliver best-in-class service and provide proactive solutions to maintain positive client relationships. The SCM will be responsible for client BU solutions—driving day-to-day execution and relationship management. This role requires a passion for enhancing the client experiences, a strategic thinker and problem-solver with the drive to get things done. You will work closely with cross-functional and BU teams to ensure our solutions meet client needs and drive business growth. Responsibilities: Work as part of a larger team to support our initiatives that promote optimal client health and growth objectives. Drive product utilization and adoption. Identify opportunities to optimize client utilization to unlock growth. Responsible for revenue and performance management related to BU. Tracks of client revenue attainment vs. Targets, owns investigation of dips or underperformance and create plans to recover. Deeply understand client operational goals and initiatives related to BU and partners with account team to develop and deliver client specific strategies Ensure client updates are completed. Updates include, but are not limited to: Change forms, client set up, group updates, report updates Account plan updates Special client notices Direct client support for assigned vertical accounts Communicate with applicable clients and internal Zelis stakeholders on an as needed basis. Manage client information and perform other Client Management activities including but not limited to: Salesforce.com CRM activities Intelagree contract/addendum requests Jira task management Business Review data requests Manage client facing and client reporting needs. Drive product utilization to unlock growth, 2) revenue and performance management Role Attributes: Deep Understanding of Client Vertical- understands the client’s business, stays updated on external market and competitor trends Strong project management skills with the ability to manage multiple projects simultaneously Escalation resolution- acts with speed to coordinate with BU and cross-functional teams to deliver on client commitments and ensure high-quality service. Excellent communication and interpersonal skills- includes developing key internal relationships and networks to deliver on client outcomes Analytical mindset – has the ability to interpret data and make data-driven decisions ONE Zelis Collaborator- ability to work collaboratively across BUs and cross-functional teams Proficiency in client management software and tools, ensures client data is regularly updated and communicated to internal stakeholders Skills/BACKGROUND: Bachelor’s degree in Business or Heath Care Administration or related preferred. 5+ years in client facing role Experience in cost management, electronic payments, healthcare communications and/or provider network relations a plus Thorough knowledge of Excel, PowerPoint and other MS Suite products Experience with SalesForce.com is a plus Strong communication skills (written and verbal) A passion for digging into the details, investigation and improving client experience Ability to manage workload independently in a fast-paced environment with changing priorities Self-motivated and able to deliver high-quality results Dynamic interpersonal skills that will enable developing strong rapport with clients and internal business partners Sense of urgency, ability to multi-task Travel: estimated 20% domestic [internal and external meetings]; Location: Remote Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. Disclaimer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Develop and maintain the ingestion system for financial data ensuring speed, reliability, and accuracy. | 5+ years software engineering experience with proficiency in TypeScript, Node.js, React.js/React Native, distributed systems, and relational databases like PostgreSQL. | A fintech SaaS shop based in Washington, DC is searching for a Senior Software Engineer to join their rapidly-expanding team. They've successfully built one of the leading personal finance apps, boasting 5+ million active members, and are continuing to enhance its capabilities. Including features like their subscription management tool, bill negotiation, and spending insights, they aim to help their users optimize financial health through saving them money as well as helping them build wealth for a greener future. They're looking to add someone to their Ingress team which ingests all of their users' financial data, making sure it's delivered quickly and ensures its reliability and accuracy. Preferred Skills & Experience • 5+ years of software engineering experience • Proficiency in Typescript and Node.js • Proficiency in React.js and/or React Native • Experience with distributed systems/ external APIs • Experience with PostgreSQL and/or similar relational database • B.S. in Computer Science or equivalent The Offer • $165,000 - 185,000/year You Will Receive The Following Benefits • PTO • 401k • Healthcare • 20% annual bonus Posted By: Sean Ferguson

Guide clients through onboarding, build relationships, provide training and support, monitor customer health, communicate proactively, manage renewals and upselling, collaborate with internal teams, perform UAT, and support demos. | Bachelor’s degree, 4+ years customer success or related experience, strong communication and problem-solving skills, familiarity with customer success metrics, experience in financial services or technology, and experience with User Acceptance Testing. | ABOUT US:   We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.    With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.    Find out more about life at Alter Domus at careers.alterdomus.com    JOB DESCRIPTION: We are seeking a dedicated and proactive Client Portal Customer Success Manager to join our team. The ideal candidate will be responsible for guiding North American clients through the onboarding process, building strong relationships, providing training and support, and advocating for customer needs within the organization. This role requires a customer-centric mindset, excellent communication skills, and the ability to analyze data to drive customer satisfaction and retention.   Key Responsibilities: Onboarding New Customers: Guide new clients through the onboarding process, ensuring they understand how to effectively use CorPro and its features. Develop and maintain onboarding materials, including user guides, FAQs, and video tutorials. Conduct personalized onboarding sessions tailored to the specific needs of each client. Monitor the onboarding progress and provide additional support as needed to ensure a smooth transition. Building Relationships: Establish and maintain strong relationships with customers to understand their needs, goals, and challenges. Identify key stakeholders within customer organizations and build rapport with them. Customer Training and Support: Provide training sessions and ongoing support to help customers maximize the value of our products and services. Create and deliver customized training programs based on customer requirements. Respond promptly to customer inquiries and provide solutions to their challenges. Monitoring Customer Health: Track customer engagement and satisfaction metrics to identify potential issues and opportunities for improvement. Prepare reports on customer health metrics and present findings to internal teams. Conduct regular health checks to assess customer satisfaction and product adoption. Proactive Communication: Regularly check in with customers to provide updates, gather feedback, and address any concerns before they escalate.Develop a communication plan to ensure customers are informed about product updates, new features, and best practices. Actively listen to customer concerns and provide timely resolutions Renewals and Upselling: Work towards customer renewals and identify opportunities for upselling or cross-selling additional products. Collaboration with Internal Teams: Collaborate with sales, marketing, and product teams to align customer needs with business objectives and improve the overall customer experience. Work closely with the product team to communicate customer needs and suggest enhancements. User Acceptance Testing: Work alongside the CorPro Delivery Team to perform UAT. Collaborate with the product and development teams to ensure that feedback is addressed before product launches.  Participation in Demos and Support for Commercial Team: Actively participate in product demonstrations for potential clients and interested parties, showcasing the value and features of our solutions. Assist in addressing questions and concerns from clients and interested parties during demos to ensure a clear understanding of our products and services. Collaborate with the commercial team to prepare and deliver tailored presentations that address the specific needs and interests of clients and prospects.   Your Profile: Bachelor’s degree in business, Accounting, or a related field Proven experience in customer success, dealing directly with clients, or a related role Strong interpersonal and communication skills, with the ability to build rapport with customers Excellent problem-solving skills and a proactive approach to addressing customer needs Familiarity with customer success metrics and tools Ability to analyze data and provide actionable insights Experience in the financial services or technology industry is a must Experience in User Acceptance Testing Minimum of 4 years of experience   WHAT WE OFFER:   We are committed to supporting your development, advancing your career, and providing benefits that matter to you.    Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.    Our global benefits also include:   Support for professional accreditations such as ACCA and study leave  Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression  Active sports, events and social committees across our offices  Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program  The opportunity to invest in our growth and success through our Employee Share Plan  Plus additional local benefits depending on your location    Salary range:   The salary for this role ranges from $75,000 to $125,000+ depending on overall skills and experience brought to the role.   Equity in every sense of the word:   We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.    We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.     We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.    (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)   #LI-HYBRID #LI-DH1

Design, architect, and deploy hybrid cloud environments, lead technology delivery, implement DevOps and automation practices, and provide governance and support in a 24/7 cloud support model. | 12+ years operational experience, 7+ years Azure/AWS, 3+ years DevOps/scripting, strong cloud architecture and automation skills, and preferred cloud certifications. | Req ID: 329335 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Cloud Engineer - Remote US to join our team in Phoenix, Arizona (US-AZ), United States (US). Senior Cloud Engineer Advisor - Remote position in U.S. At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience: Solid understanding of cloud computing, networking, and storage principles with focus on Azure or AWS. Willing to work on multiple cloud platforms. Ability to perform independently driving technology discussions with stakeholders, govern the closure of the design and implementation decisions and leading from front on the technology delivery within time & budget. Ensure traceability of requirements through design, implementation, and testing phases of the project. Technical hands-on expert in the design, architecture, and deployment of Hybrid Cloud environments. Proven experience assessing clients’ workloads and technology landscape for Cloud suitability, develop business case and Cloud adoption roadmap. Solid scripting and automation experience. IaC/Terraform experience is mandatory. Must be good at DevOps, DevSecOps and integrate CI/CD pipelines for deployments in cloud. Should be responsible to assess the cloud environment and apply best practices on reliability, cost optimization, operational excellence, performance efficiency, and security. Experience with API integration, automation, configuration management, Monitoring, ensuring security and compliance Assist with the design and implementation of best governance practices for design, security, development, usability, cost control. Good experience of emerging technologies, including DevSecOps, AIOps, and Containers. Work closely with steady state support teams and provide guidelines to improve development, deployment & administration processes. Enforce best coding, security & reliability practices. Excellent verbal and written communication skills to effectively present findings and reports at the local and senior business management level. Collaborate with key stakeholders and other enterprise architects to define the architecture domains. Assess business needs, organizational capabilities, IT processes, and translate into actionable detail level design using industry-proven architecture best practices and cloud best practices Provide guidance to subordinates, colleagues, and other stakeholders in highly complex problems and roadblocks. Able to work on On-Call rotations Able to work independently in a project scenario and recommend solutions by performing POCs. Strong in debugging and analyzing complex issues. Experience handling P1/P2 calls and escalations Able to write formal external RCA documentation and presentations Able to lead Customer service transitions Passion for delivering timely and outstanding customer service Able to manage and mentor L1/L2/L3 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 12+ years of overall operational experience 7+ years of Azure/AWS experience 4+ years of experience working in a diverse cloud support environment in a 24*7 production support model 3+ years DevOps/scripting/APIs experience Preferred Certifications: Azure Solution Architect Certification AWS Solutions Architect Professional Certification Four Year BS/BA in Information Technology degree or equivalent experience Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $122,000 – $218,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Design, develop, and maintain business intelligence reports and dashboards, manage ETL processes, collaborate with business units to gather requirements, and provide data analysis and insights to support decision-making. | Bachelor’s degree in Computer Science or related field, expertise in Microsoft BI stack (SQL Server, SSIS, SSRS, PowerPivot, SharePoint), experience with ETL, data warehousing, Power BI, Excel, and strong analytical skills. | The Baldwin Group is a dedicated team of professionals who specialize in business insurance, employee benefits, retirement planning, and personal insurance. We've grown from a small local company in 2011 to a major national firm with a wide range of expertise, serving two million customers across the United States. The Baldwin Group Personal and Health Insurance works with healthcare companies, medical providers, and community organizations. We're known as one of the top Field Marketing Organizations (FMO's) in our industry. The Group ranks as one of the top 20 insurance brokers in the United States. The Business Intelligence Reporting Analyst has ownership of the design and development of reports and the maintenance of business intelligence applications. He/she collects, analyzes and translates business and technical requirements into specifications that are used to implement reports and dashboards created from multiple sources. The BI Reporting Analyst serves as a subject matter expert and drives all data analysis and reporting initiatives for a growing enterprise. Principal Responsibilities: Assists in the design and implementation of business intelligence and data warehousing solutions. Provides the design of ETL process to support ongoing data integration needs. Works collaboratively with business segments to determine reporting and data analysis needs. Runs recurring and ad hoc reports and provides insight/analysis. Manages a portfolio of reporting solutions including ongoing testing and quality assurance. Manages the reporting environment including report data sources, security, subscriptions and metadata. Designs and builds effective and high-performing operational reporting solutions in accordance with business priorities and reporting best practices. Effectively communicates analytical findings and observations to facilitate decision-making throughout the organization. Conducts research to obtain information such as financial data, product or market profiles in collaboration with other departments. Provides support as required to ensure the availability and performance of developed reports and dashboards for both external and internal users. Ensures proper configuration management and change controls are implemented for the report development life cycle. Provides training and assistance to users for generation of ad hoc and on demand reports. Designs and implements technology best practices, guidelines and repeatable processes. Education, Experience, Skills and Abilities Requirements: Bachelor’s degree in Computer Science, Mathematics or a related field. Expertise in Microsoft Stack including SQL Server, SSIS & SSRS, PowerPivot, SharePoint. Familiarity with data interchange formats and services such as JSON, XML, Rest. Thorough understanding of data integration issues such as validation & cleansing, data governance. Previous experience in data warehousing, business intelligence, data analysis, ETL or in a reporting role. Strong analytical and problem-solving skills. Experience in Power BI. Expertise in Excel. Knowledge of logical and physical data modeling concepts. Previous experience working with a data warehousing and understanding of data warehousing concepts. Ability to work independently and pursue data initiatives that drive organizational success. Experience in gathering/analyzing technical requirements. Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture. PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY: Provide analytical, forecasting, reporting, and project support to senior leadership and business segment leaders (BSLs) Builds and maintains key business reports and presentations regularly Responsible for taking data from a variety of credible sources and helping in creating a clear view of what the data represents to help the firm make strong decisions in developing programs and initiatives Works with BSLs to generate daily, weekly, monthly reports, which include key metrics, financial and operational results, trending, and variance reporting Develop, analyze, and modify processes, data structures, and models Acquires data from primary or secondary data sources and maintains databases and data systems specifically for the FP&A group Conduct data mapping activities and helps maintain the data integrity of the in-use data sources Analyze key metrics to identify trends and opportunities based on a data-driven approach Support team with ad hoc reporting requests MANAGEMENT AND SUPERVISORY SCOPE: Insert FINANCIAL AND BUDGET ACCOUNTABILITY: Yes/No Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume. The Baldwin Group (previously Baldwin Risk Partners) is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since 2011, we’ve evolved from a local business into a national firm with a vast network of specializations serving two million clients across the country. At The Baldwin Group, we provide solutions so our clients can pursue what’s possible for themselves, their families, and their businesses. Whether renting a first apartment, opening a small business or taking a company public, we offer solutions to support clients at every step of their journey giving them peace of mind to pursue their purpose, passion, and dreams. We Protect the Possible. The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.