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Design and implement scalable, secure data architecture and ETL/ELT pipelines on cloud platforms, ensuring compliance and collaborating cross-functionally. | 8-10 years data architecture experience, 3-5 years with Snowflake, Python, shell scripting, AWS data services, dbt, Fivetran, data security and compliance knowledge, plus strong leadership and communication skills. | Job Description We are seeking a Senior Data Platform Engineer with at least 8-10 years of experience to join our data architecture team. This individual will play a critical role in designing, implementing, and optimizing end-to-end data solutions across cloud platforms, with a focus on Snowflake, AWS, and modern data governance and analytics tools. A strong understanding of education technology and compliance frameworks is a big plus. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Design and implement scalable, secure, and high-performance data architecture solutions using Snowflake and AWS. Lead architecture and design of ELT/ETL pipelines using Python, Fivetran, shell scripting and dbt Collaborate cross-functionally with business partners, data engineers, analysts, product managers, compliance teams and information security to translate business needs into scalable data solutions. Ensure regulatory and data privacy compliance in data design and usage, particularly in the context of education data. Optimize cost and performance of data solutions in cloud environments. Ensure full lifecycle development standards are followed Supervisory Responsibilities: None Minimum REQUIRED QUALIFICATIONS: 8-10 years of experience in data architecture and data engineering. 3-5 years of hands-on experience with Snowflake in production environments. 3-5 years of custom python and shell script development. Strong expertise with AWS services, particularly those relevant to data warehousing, data lakes, and security (e.g., S3, Lambda, IAM). Knowledgeable of dbt and modern ETL/ELT frameworks; Experience w/ Fivetran a big plus. Experience and familiarity with information security and network frameworks. Experience with relationship databases including PostgreSQL and Oracle. Solid understanding of data security, privacy regulations (FERPA, GDPR, etc.), audit (SOC) and compliance frameworks. Proven ability to design enterprise-scale data architecture that aligns with business strategy. Excellent communication and leadership skills with consultative mindset. Strong ability to collaborate with IT teams and across business stakeholders in consultive fashion. Experience in the education technology sector or working with educational data is big plus. Experience in large scale initiatives in both consultative and technical leadership roles. Certifications in Snowflake, AWS, or data governance tools are a plus. Experience with CI/CD for data pipelines. Familiarity with BI tools (e.g., Power BI, Tableau). Ability to pass background check. Ability to travel 10% of the time. Certificates and Licenses: None required. DESIRED QUALIFICATIONS: Experience in the education technology sector or working with educational data is big plus Experience in large scale initiatives in both consultative and technical leadership roles Certifications in Snowflake, AWS, or data governance tools are a plus. Experience with CI/CD for data pipelines. Familiarity with BI tools (e.g., Power BI, Tableau) Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $81,045.75- $174,000.00. An individual’s compensation can vary based on several factors which include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is virtual and open to residents of the 50 states, D.C. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more than 20 years, Stride, Inc. has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs. Stride serves learners of all ages in all 50 states and more than 100 countries. At Stride, learning is essential. It is the foundation of the human experience and we are proud of our commitment to powering learning, no matter what stage of life you are in. For more than 20 years, we’ve worked to challenge the idea of one-size-fits-all education and provide personalized, online, lifelong learning at every step of the journey. Above all else, we believe in serving the communities we live in and creating space for all voices therein.
Lead architecture and implementation of scalable, fault-tolerant data platforms and pipelines, improve data products, and build automation tools for data quality monitoring. | 10+ years in software/data engineering with experience in big data technologies, streaming platforms, real-time data pipelines, and advanced architecture design. | Ready to be a Titan? Play a pivotal role as our Platform expert on our data team! As a Principal Platform Engineer, you will be part of the engineering team at ServiceTitan to help improve our data products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What You'll Do Assess and recommend architecture frameworks, design and implement high-performance solutions to support data and analytical products. Architect high availability, scalable and fault tolerant solutions Lead implementation of modern data curation solutions to allow developers to quickly onboard new data sources and enhance existing data integrations. Partner with teams and systems to develop tools to extract, transform, and load data from a wide variety of sources and destinations. Evaluate and implement efficient distributed storage and query techniques. Champion high-quality code with corresponding test coverage Participate in regular code reviews and engage in constructive discussions Participate in Design sessions across different teams Design automation tools for monitoring and measuring data quality, with associated user interfaces. What You'll Bring: 10+ years of experience in Software Engineering / Data Engineering roles working in high traffic, fault tolerant, and highly available environments Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of systems Experience building real-time data pipelines Experience with Spark, Python, DBT, C#, SQL Experience with Big Data Technologies (Snowflake, Athena, Pinot, Clickhouse, Flink etc.) Experience with Streaming platforms like Kafka or Kinesis Experience with latest Generative AI technologies for data engineering development (Cursor, Copilot etc) B.S., M.S. or PhD degree in Computer Science or a related field Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $244,000 USD - $326,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice
Lead a team building high-scale pipelines, storage solutions, and low-latency APIs with a focus on system design, performance, and operational excellence. | 5+ years engineering large-scale systems, 2+ years leadership, strong hands-on Rust skills, performance tuning experience, and ability to lead in ambiguous, high-pressure environments. | About Helius Helius is building the core infrastructure for Solana - empowering developers to create the next generation of crypto-powered applications. Our mission is to accelerate the development of internet capital markets by making it easier, faster, and more intuitive to build on-chain. Thousands of teams - from early-stage startups to industry leaders like Coinbase, Phantom, and Jupiter - rely on Helius APIs, webhooks, and indexing tools to power their products. Backed by Haun Ventures, Founders Fund, and Foundation Capital, we’re a small, senior team obsessed with performance, simplicity, and scalability in decentralized systems. Read our Helius Manifesto to see how we work and what we value. About the Role We’re looking for a manager who can lead this team from the front. Someone who can architect high-performance systems, dive deep into distributed infra, and coach exceptional engineers while still shipping code. This is a hands-on leadership role with outsized impact. About the Team The Archival team exposes APIs for querying Solana’s multi-petabyte ledger with sub-100ms. If you love the challenge of large datasets and low-latency performance engineering, this is the right team for you. The team moves fast, owns an enormous surface area, and operates like a small group of founders sitting in the critical path of the company. What You'll Do Lead the team responsible for building high-scale pipelines, storage solutions, and low-latency APIs Hold a high bar for system design, performance, and operational excellence Partner with founders, product, and staff engineers to invent new use cases and products Improve the engineering culture – speed, ownership, and high standards are the default here What You'll Bring 5+ years of experience engineering systems in large-scale, production environments 2+ years of engineering leadership experience Strong hands-on skills in Rust (or equivalent) Proven ability to optimize query performance and diagnose bottlenecks across storage and compute layers Experience using profilers and performance analysis tools to identify and resolve latency or throughput issues Track record of delivering complex systems end-to-end, from design through deployment and operations Strong people leadership skills paired with deep curiosity and a bias for ownership Ability to drive clarity and execution in ambiguous, high-pressure scenarios Nice to Have Exposure to Solana, blockchain, or web3 infrastructure Experience with Postgres, ClickHouse, and/or RocksDB Why Helius? High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom Serious engineering: Build fast, reliable systems and user experiences across distributed infra, high-throughput backends, and modern frontend stacks Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps
Develop and maintain scalable cloud-based systems, collaborate across teams to build detection engines, and improve architecture and performance. | Extensive experience with full-stack development, cloud services, distributed systems, and a strong understanding of security and scalable architecture. | As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: We're building the next generation of cloud security at CrowdStrike, and we need passionate engineers to help us revolutionize threat detection. As a Software Engineer on the cloud detection engine team, you'll architect and implement a cutting-edge detection system that processes billions of events across multi-cloud environments. You'll work on implementing our innovative technologies like custom query languages, event orchestration systems, and advanced correlation engines to detect sophisticated cloud-based threats. Collaborate with world-class security researchers to transform their expertise into scalable detection capabilities that protect organizations worldwide. Our team operates at the intersection of distributed systems, data engineering, and security analytics, building a composable and modular architecture that enables continuous innovation. If you're excited about designing elegant systems that can identify real-world threats, processing complex event patterns with minimal latency, and working on challenges that directly impact the security of thousands of organizations, we want to hear from you. Join us in building the technology that stops breaches before they happen. * "This position requires candidates to be located in the Eastern Time Zone (ET) of the United States What You'll Do: Lead backend engineering efforts from rapid prototypes to large-scale applications across CrowdStrike products Leverage and build cloud-based systems to detect targeted attacks and automate cyber threat intelligence production at a global scale Brainstorm, define and build collaboratively with members across multiple teams Obsess about learning, and champion the newest technologies & tricks with others, raising the technical IQ of the team Be mentored and mentor other developers on web, backend, and data storage technologies and our system Constantly re-evaluate our product to improve architecture, knowledge models, user experience, performance and stability Be given the autonomy to own your work in a high trust environment The technology stack you’ll use will include: Go (Golang) AWS/GCP/Azure/Kubernetes Kafka GIT Cassandra Docker Redis What You'll Need: Degree in Computer Science (or professional experience in data structures/algorithms/distributed systems) Understanding scalability and distributed systems i.e. sharding, partitioning, concurrency, etc Being a team player A thorough understanding of engineering best practices from appropriate testing paradigms to effective peer code reviews and resilient architecture. The ability to thrive in a fast-paced, test-driven, collaborative and iterative programming environment. The skills to meet your commitments on time and produce high-quality software that is unit tested, code reviewed and checked in regularly for continuous integration. Bonus Points: Contributions to the open-source community (GitHub, Stack Overflow, blogging) Existing exposure to Go, Scala, AWS, Cassandra, Kafka, Elasticsearch... Prior experience in the cybersecurity or intelligence field Experience in thinking about, designing, or implementing programming languages and/or compilers Interesting hobbies #LI-ID1 #LI-Remote #HTF Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $140,000 - $215,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here. CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.
Work on large-scale backend systems to detect risks, collaborate with cross-functional teams, and build tooling for safety risk mitigation. | Over 5 years of experience, proficiency in JavaScript/TypeScript, cloud and data pipeline expertise, and strong collaboration skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: As a Senior Software Engineer on the Safety Foundation team, you will be working with data scientists, designers, product managers, product engineers, analytics and customer service operations to innovate new ways we can detect and stop potential risky bookings or identify risk users by collaborating across team boundaries. On this team, you must have the curiosity to dig deep into various end to end systems in order to understand how and where the safety risk occurs. Your curiosity will be rewarded with finding projects that have outsized impacts on minimizing safety incidents on the platform and protecting Airbnb users from bad actors. A Typical Day: • Work with large scale back end systems to detect risks, using rules and connecting to productionalized machine learning models. • Work collaboratively with cross-functional partners including machine learning engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for risk and mitigation. • Building out tooling and automation for operations to more effectively reduce safety risks. • Minimize good user impact while developing products to deter bad actors. • Examples include: build party risk detection mechanism and prevent it from happening, identify and prevent human trafficking cases, building data pipelines for product analysis and machine learning, and reducing safety risk at scale. Your Expertise: • 5+ years of industry experience on building systems at scale, inclusive MS or PhD in relevant fields • Passion for building user-facing products or large backend systems. • Experience in any of the following: Scala, Java, JavaScript, Python • Ability to write high performance production quality code • Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms. • Experience or desire to work collaboratively in cross-functional teams with design, product, data science, and research partners. • Ability to effectively communicate with non-technical stakeholders such as legal and operations. • Experience with the Trust and Risk domain is a plus. • Experience with the Spark, Scala and large language models is a plus. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $191,000—$223,000 USD
Developing and maintaining scalable backend services, managing databases, and ensuring secure, high-performance integrations. | Over 5 years of backend development experience with Python and FastAPI, proficiency in SQL and ORM tools, experience with cloud data warehouses like Snowflake, and strong testing practices. | About the company: Seek, an Eldridge company, is on a mission to connect analytics developers and consumers like never before - driving business value in minutes, not months. Insight Cloud, the analytics app store for your business, was created to make it easy for everyone to build, distribute, and consume data & analytics apps in the thriving cloud analytics economy. Insight Cloud delivers instant access to curated, ready-to-use analytics apps from the leading providers in the market, accelerating your speed to insights by 15X+ while eliminating the pain of building, hosting, and maintaining an entire analytics ecosystem on your own. Built for developers and consumers alike, Insight Cloud is not just another tool to work with data - it is the platform connecting leading analytics developers with innovative consumers - driving business value faster than ever. About the role: As a Senior Backend Engineer at Seek, you will be responsible for building and maintaining the robust backend systems that power our ML cloud platform and analytics app store. You will work closely with frontend engineers, data engineers, and other stakeholders to develop scalable and high-performance services that support the seamless operation of our platform. Your work will involve developing and optimizing APIs, managing databases, and ensuring that our backend systems are secure, reliable, and efficient. By joining our team, you'll be working hands-on with modern tools, building seamless integrations between web, cloud data warehousing and ML technologies that make a real impact. In this role you’ll get to: Develop and maintain backend services using Python and FastAPI focusing on creating high-performance and scalable APIs, ensuring proper error handling, input validation, and adherence to best practices Work with SQLModel and SQLAlchemy to manage and manipulate data in our PostgreSQL backend, ensuring efficient data retrieval and storage Implement and optimize CRUD operations, working closely with core objects and view definitions Collaborate on database schema design and optimization to support new features and improve performance Integrate and maintain connections to supported cloud warehouses, particularly Snowflake, ensuring seamless data flow between our platform and external data sources Ensure robust and secure communication between our platform and external services, handling data transformation and synchronization as needed Integrate and maintain our platform's connection to data visualization tools such as Sigma. Ensure seamless data flow and optimal performance for visual analytics. Write clean, maintainable, and well-documented code, adhering to best practices in software development Contribute to the testing suite by writing and maintaining unit and integration tests using Pytest, ensuring high test coverage and reliability Participate in code reviews, providing and receiving constructive feedback to improve code quality and team collaboration Work closely with frontend engineers to define API specifications and ensure seamless integration between frontend and backend systems Actively participate in sprint cycles, providing estimates, updates, and technical insights to help guide the development process Qualifications: 5+ years of experience in backend development, particularly with Python and FastAPI in an enterprise production environment Strong proficiency in SQL and experience with SQLAlchemy and SQLModel for database management and ORM Experience with PostgreSQL, including schema design, query optimization, and performance tuning Hands-on experience with task queues like Celery, including task scheduling, execution, and optimization Strong understanding of testing practices, with experience writing unit and integration tests using Pytest. Familiarity with version control systems like Git, and experience with CI/CD pipelines, particularly GitLab CI Excellent problem-solving skills with the ability to troubleshoot and optimize backend performance Experience working in an Agile development environment, with a focus on collaboration and continuous improvement We’re especially interested in you if you have: Experience with cloud data warehouses, particularly Snowflake, and familiarity with cloud infrastructure services. Knowledge of security best practices in API development and data management. Experience with VS Code Benefits: Medical Insurance, Dental Insurance, PTO, 16 annual company holidays, 401K, Vision Insurance Tools we use: Python, FastAPI, Celery, Pytest, SQLAlchemy, SQLModel, PostgreSQL, Gitlab, Snowflake. Salary: The annual salary range for this position is between $150,000 - $170,000, depending on experience and qualifications. Location: This is an entirely remote position for candidates based in the US. No Visa Sponsorship Available We do not offer visa sponsorship at this time. What Sets Us Apart Seek is committed to a culture that values ownership, flexibility, and collaboration. We prioritize work-life balance and encourage our team to explore new ideas, test hypotheses, and innovate continuously. You’ll join a diverse group of professionals dedicated to pushing the boundaries of business analytics development, with ample opportunities to grow alongside talented peers who value your expertise and vision.
Build and test new ad experiences, develop scalable APIs, and collaborate on full-stack web applications. | Over 5 years of full-stack development experience with expertise in JavaScript/TypeScript, React, Node.js, and API design, with a product-centric mindset. | About HTS Media HTS Media is Hopper’s advertising and media division, built to help travel brands, destinations, and suppliers connect with travelers at scale. We power advertising placements across Hopper’s app and through our B2B partner network, which includes global brands like Capital One Travel and TripAdvisor. Our mission is to build the travel industry’s leading retail media network, turning advertising into a major driver of profitability for Hopper and our partners, much like Instacart, Uber, and Amazon have done in their sectors. We’re still in the early stages of our roadmap, yet HTS Media has already become one of Hopper’s fastest-growing and most profitable business units. The engineering team plays a pivotal role in scaling the platform, ensuring our ad tech products deliver measurable impact for advertisers and seamless experiences for travelers. About the Role As a Senior Full-Stack Engineer on the HTS Media team, you will be a key driver of innovation for our advertising products. Your core mission will be to build and test new ad experiences, owning the technology that delivers these features to travelers across the web. You will use Hopper's own website as an innovation lab, rapidly implementing and iterating on new ad formats and features to prove their effectiveness. You will then help package these successful innovations for our B2B partners by developing user-facing ad products, contributing to our Javascript SDK, and building the robust APIs that power everything. This role requires a product-minded engineer who is passionate about creating seamless user experiences and comfortable working across the full technology stack, from client-side rendering to backend API logic. Responsibilities Innovate on Ad Products: Lead the development of new ad features and formats, from concept to execution. Build on Hopper.com: Implement and test new ad experiences on Hopper’s website, serving as the proving ground for features that will be scaled to our partners. Develop Core APIs: Design, build, and maintain the scalable APIs that serve ad content, handle user interactions, and collect performance metrics. Contribute to Partner Integrations: Apply your expertise to the development of our client-side Javascript SDK, helping our partners seamlessly integrate HTS Media ad products. Drive Technical Excellence: Set the standard for high-quality code, performance, and reliability for all our web-facing technologies. Collaborate and Mentor: Work closely with product, design, and other engineers to ship high-impact solutions and provide technical guidance to the team. Experience 5+ years of experience in full-stack development, with a proven track record of building and shipping complex, user-facing web applications. Expertise in a modern backend language (e.g., Python, Node.js, Go) and a modern front-end framework (e.g., React, Vue, Svelte). Deep proficiency in Javascript/TypeScript and a strong understanding of the web ecosystem (browsers, performance, security). Strong experience designing and building robust APIs. A product-centric mindset with a passion for building delightful and impactful user experiences. Excellent communication skills and the ability to thrive in a collaborative, fast-paced environment. #LI-REMOTE Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel e-commerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!
Manage insurance verification, authorization, and documentation for inpatient admissions to ensure timely reimbursement. | High school diploma, 3 years experience in revenue cycle or patient access/billing, proficiency in medical terminology and basic computer skills. | Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for communicating and providing information which meets the payor requirements for initial notification of Inpatient admissions and Observation, timely completion of insurance verification, and authorization related activities to financially secure patient accounts. This includes timely submission of appropriate documentation in order to meet third party payor requirements which helps ensure that Prisma Health receives timely and accurate reimbursement. Collaborates as appropriate with other departments to ensure efficient processes and facilitate problem solving. Accountabilities Full Time • Acts as the initial point of contact to all payors for Inpatient admissions and Observation. Includes timely submission of appropriate documentation as required by the payor(s) for the initial authorization/notification purposes. • Ensures appropriate statistical data is obtained for patients in assigned patient population areas; communicating with payors timely and accurately. • Updates and maintains authorization numbers and approved days in registration and/or other applicable systems as appropriate. Secures discharge dates for payers as assigned. • Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third party payor. Information obtained through insurance verification must always be documented in the system. Ensures insurance priorities are correct based on third party requirements/COB. • Initiates pre-certification process as required according to departmental guidelines. • Interviews patients or representatives (in accordance with HIPAA and EMTALA Guidelines) to secure information relative to financial status, demographic data and employment information when necessary. Enters accurate information into computer database. Accesses Sovera to review ensure the most recent insurance card is on file. Follows up for incomplete and missing information. Supervisory/Management Responsibilities This is a non-management job that report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent Experience - 3 years Revenue Cycle, Patient Access /Billing, Collections and/or Customer Service Required Certifications/Registrations/Licenses n/a In Lieu Of The Minimum Requirements Listed Above n/a Other Required Skills And Experience • Medical Terminology • Basic computer skills • Knowledge of office equipment • Proficient computer skills (word processing) • Data entry Work Shift Day (United States of America) Location 1200 Colonial Life Blvd Facility 7001 Corporate Department 70019073 PreAccess Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
The Customer Support Specialist will provide first-level support for inbound interactions and requests from end users, staff, and patients. They will maintain end-to-end responsibility for user support needs, ensuring timely and courteous service. | A high school diploma or equivalent is required, with professional experience in customer service preferred but not mandatory. Candidates should possess excellent communication skills and the ability to troubleshoot Microsoft Office. | Job Summary: This exciting remote entry-level opportunity is a full-time, hourly position with Pellera Technologies. You will be responsible for the day-to-day support of our Managed Services Clients. By leveraging customer service skills and understanding today’s technologies and Electronic Health Record software, you will solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. *Please note, the shift for this role will be Monday - Friday, 10:30am - 7:00pm EST OR Thursday - Monday, 7:00am - 3:30pm EST. We proudly invest in our people and can't wait for you to join our team! Essential Functions: Provides first level support for inbound Interactions and requests from end users, staff and patients. Maintain end-to-end responsibility for end users support needs providing timely, reliable, and courteous service. Participate in and adhere to all standard operating procedures. Assists with the development and improvement of work instructions, procedures, and documentation. Exceptional Attendance is a must. Mentor and assist with training new Customer Support Specialists. Assists other Customer Support Specialists by acting as a touchpoint to hand off in depth issues before escalating out of the Level 1 support group. Conduct regular queue management to ensure adherence to standard operating procedures. Maintain appropriate level of skills to handle incidents and requests in line with established service levels. Provide feedback of intelligence gained through customer interactions. Make or suggest updates to the Knowledge within the Knowledge Management databases. Other duties as assigned. Required Skills/Abilities/Competencies Excellent verbal and written communication skills. Professionally respond to telephone calls, emails, chats, and voicemails for customer support. Technical writing experience Innovative, team-oriented problem solver. Excellent interpersonal and customer service skills. Strong commitment to providing quality service. Excellent organizational, time management and follow through skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Experience troubleshooting Microsoft Office. Ethical and Critical Thinking. Ability to type at least 25 words a minute. Education and Experience: High school diploma or equivalent. Professional experience working in a customer service role preferred but not required. Call Center experience preferred but not required. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The role involves collecting, analyzing, and interpreting customer feedback data to identify trends and improvement opportunities across the customer journey. Additionally, it requires collaboration with various teams to present actionable insights and recommendations for enhancing customer experience. | Candidates should have a bachelor's degree in a relevant field and a minimum of 3-5 years of experience in customer experience frameworks and analytics. Familiarity with CX analytics platforms and advanced data analysis skills are essential. | Data Analysis & Insights Collect, analyze, and interpret customer feedback data from multiple channels (e.g., surveys, NPS, CSAT, support tickets, call logs, digital behavior). Identify trends, pain points, and improvement opportunities across the customer journey. Translate data into clear, actionable insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. Conduct root cause analyses of friction points and recommend process, product, or service improvements. Collaboration & Stakeholder Engagement Partner with product, operations, marketing, and support teams to share insights and co-develop solutions. Present findings and recommendations in a clear, compelling way to both technical and non-technical audiences. Insights & Intelligence Delivery Provide actionable feedback to CX, ESE and Product teams to drive continuous improvement across AI and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success, Marketing, Product, and Sales teams. Inform playbooks, roadmap priorities, and strategic interventions with intelligence derived from customer interactions and system signals. Ensure insights are timely, relevant, and tailored to the needs of each team--supporting both tactical execution and strategic planning. Advanced proficiency with analytics platforms (e.g., Tableau, Power BI, Looker) and conversational data analysis Demonstrated ability to apply frameworks (e.g., modular signal models, journey mapping) to personalize and scale engagement Experience designing and interpreting performance metrics to evaluate AI and concierge effectiveness Comfortable working with structured and unstructured data to uncover trends, gaps, and opportunities Strategic Communication & Influence Exceptional written and verbal communication skills for translating complex findings into clear, actionable insights Ability to influence cross-functional stakeholders and drive alignment on roadmap priorities and strategic interventions Skilled in presenting data-backed recommendations to senior leaders and cross-functional teams Self-directed and proactive, with a strong sense of ownership and accountability Comfortable operating in ambiguity and fast-paced environments with evolving priorities Experience mentoring or guiding junior analysts or collaborators Demonstrated ability to manage multiple initiatives simultaneously and deliver high-quality outcomes Success Outcomes Improved AI Performance: Fewer missed answers and knowledge gaps over time, resulting in a more seamless and helpful AI experience for customers. Customer Impact: Increased customer satisfaction and retention through timely, relevant, and personalized support. Operational Efficiency: Reduced cost to serve by proactively resolving issues and optimizing AI and concierge interactions. Insight-Driven Action: Clear tracking of improvements and their rationale, supported by analytics that demonstrate positive impact on outcomes. Cross-Functional Enablement: Signal insights actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by the modular signal framework and concierge intelligence. Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field; Master's or MBA preferred for candidates with strategic or leadership experience. Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional context. Demonstrated familiarity with business process improvement and change management methodologies (e.g., Lean, Six Sigma) with evidence of implementing or supporting process optimization initiatives. 3+ years of hands-on experience with CX analytics or Voice of Customer (VoC) platforms such as Medallia, Qualtrics, or Salesforce Experience Cloud. Advanced proficiency in data visualization tools (e.g., Tableau, Power BI, or Google Data Studio), with a portfolio or examples of published dashboards or insights reports. Proven ability to analyze and interpret large, multi-source datasets--including survey, behavioral, and sentiment data--to generate actionable insights. Practical experience using SQL, R, or Python for data analysis or predictive modeling to inform CX strategy or business recommendations. 7-10 years of progressive experience in CX analytics, customer insights, or related business intelligence roles within SaaS, enterprise, or consulting environments. Track record of leading customer experience or insights initiatives that produced measurable improvements in customer satisfaction (CSAT/NPS), retention, or revenue growth. Demonstrated ability to collaborate across Product, Operations, and Customer Success teams to align insights with business objectives and execution. Experience operating in enterprise-scale or matrixed organizations, influencing CX strategy through data-driven storytelling and cross-functional partnership. Ability to influence senior stakeholders and advocate for customer-centric decisions. Skilled in storytelling with data to drive executive-level engagement. Experience mentoring analysts or leading small teams. Capable of defining CX KPIs and frameworks to measure long-term impact. Strong communication and presentation skills--comfortable with executive audiences. Highly curious, data-driven, and empathetic toward customer needs. Demonstrates strategic agility: balancing high-level vision with hands-on analytical execution. Adept at navigating ambiguity and prioritizing initiatives with measurable business outcomes.