Airbnb

Own and evolve core routing infrastructure and collaborate cross-functionally to develop backend systems and enhance AI prompt effectiveness. | 3+ years of backend and service-oriented architecture development experience with proficiency in AI/LLM-driven scenarios and system optimization. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale. The Difference You Will Make: As a Backend Software Engineer on the ARC team, you will contribute meaningfully across our core routing and differentiated service programs: Contribute to and lead engineering delivery on programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities. Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions. Help drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system. Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience. Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making. Support the team's technical growth by mentoring junior engineers and contributing to a culture of continuous improvement and engineering excellence. A Typical Day: Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems and enhance AI prompt effectiveness for routing and differentiated service experiences. Lead and contribute across the full development lifecycle: technical design, implementation, testing, experimentation, and production deployment. Contribute to a culture of engineering excellence by role modeling best practices in design, code quality, and cross-functional collaboration. Participate in on-call rotations, incident response, and post-mortems to ensure the reliability of routing infrastructure serving millions of Airbnb guests and hosts. Engage in sprint planning, backlog grooming, and design doc sharing sessions to keep ARC's delivery on track. Optimize system availability, performance, and scalability while pushing enhancements for improved efficiency across AI-driven routing workflows. Collaborate with cross-regional engineering partners to align on shared routing capabilities and drive consistency across global support operations. Your Expertise: 3+ years of software development experience in service-oriented architectures and backend development. Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture. Experience designing and iterating on prompt engineering to fine-tune AI capabilities for AI/LLM-driven scenarios. Familiarity with RAG patterns, memory routing, and agent planning. Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience. Excellent collaboration and communication skills to work effectively across teams and domains. Passion for agile development, system optimization, and team productivity enhancements. Bachelor’s and/or Master’s/Ph.D. degree, preferably in Computer Science, or equivalent practical experience. Your Location: This is a hybrid on-site role in our San Francisco office. Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $162,000—$186,000 USD

Build frameworks and processes to scale marketing and creative operations by partnering with cross-functional leaders to optimize budgeting, forecasting, and strategic rigor. | 10+ years in global marketing operations or management consulting with strong analytical skills and experience partnering with Finance and Analytics teams, MBA preferred. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. It takes a diverse team united behind something big to make this possible. Together, we work hard, we laugh a lot, and we are passionate about our company, our values, and our mission to create a world where anyone can belong anywhere. As Airbnb continues to grow as a mission-driven business and operationally mature as an organization, we are looking for a Marketing Operations Lead to join our Marketing Operations team. The Job This role will report into the Sr. Marketing Operations Lead, with an emphasis on business operations. The role will be responsible for building critical frameworks, processes, and assets to guide and support how Marketing + Creative teams scale our work. As part of a lean and empowered Marketing Ops team, this role will also diagnose and operationalize opportunities to continue improving the overall strategic rigor, operational efficiency, and business impact of Airbnb’s world-class marketing. The role will partner closely with Marketing leadership, along with Finance, Analytics, Creative, Production, Program Management, Global Markets, and other key cross-functional partners, given the collaborative culture of Airbnb. A Typical Day: Partner closely with Marketing leaders and other key cross-functional stakeholders to design, build, and/or optimize critical marketing frameworks, processes, tools, and assets. Support Marketing, Finance, and Program Management on designing and improving tools and processes that streamline budgeting, forecasting, resource planning, and project management. Support annual planning for Marketing, as a key element of central planning and budgeting. Distill complex or ambiguous information into clear, exec-ready presentations and memos. Serve as a critical partner and problem-solver for Marketing teams, e.g., defining new processes, assessing regional performance, developing HQ leadership updates, project tracking. Bandwidth permitting, support the central Marketing Ops team on Exec team special projects, e.g., developing the strategic framework and operating system for new company priorities and marketing capabilitiesThe role will be expected to join key in-person moments, such as in-person planning sessions. Your Expertise: 10+ years of experience in global marketing operations, strategy & operations, and/or management consulting (or the equivalent). MBA a plus. Analytical, structured thinker with strong business acumen. Strong familiarity with marketing budgets, success metrics, and measurement frameworks. Experience partnering with Finance (FP&A, Strategic Finance) and Analytics/Data Science. Experience working with a global marketing organization across marketing and creative disciplines (Strategy, Brand, Product/Marcom, Growth, Media, Creative, Production, etc.). Experience establishing systems and developing processes in a dynamically scaling environment. Ability to take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line. Passion for cross-functional collaboration, particularly given the functional structure and collaborative culture of Airbnb. Strong spirit of ownership and responsibility, balanced with a low-ego willingness to partner closely with others to achieve alignment and buy-in. Ability to own the work in a hands-on way and be in the details. Ability to effectively communicate and influence decisions at all levels. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity and be open to working West coast hours. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $156,000—$193,000 USD

Design and operate developer tools and cloud platforms focusing on scalability, validation workflows, and cost optimization. | 2-4+ years experience with distributed systems, container orchestration, Go, Python, and AWS infrastructure. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Dev Tools’ mission is to help Airbnb engineers and AI agents build, validate, review, and ship high-quality software quickly, reliably, and safely. AI-assisted development is rapidly increasing the speed, volume, and concurrency of software delivery. Our team is building the infrastructure needed to support that growth - from cloud development environments and agent execution platforms to source control, code review, validation, and polyglot monorepo tooling. The Difference You Will Make: As a Software Engineer on Dev Tools, you will design, build, and operate foundational systems used across Airbnb engineering. You will work on technically challenging infrastructure problems involving distributed systems, Kubernetes, developer workflows, scalability, reliability, and cost efficiency, while partnering closely with teams across Developer Platform, DevAI, CI/CD, Cloud Infrastructure, and Security. You won't just build - you'll shape the technical direction and set the bar for craft on a small, high-impact team. High leverage: Every improvement you make is felt by every engineer at Airbnb — plus the AI agents running on behalf of those engineers. Greenfield platform work: The async agent execution platform is nascent. You'll be making foundational decisions about how it scales, not inheriting someone else's choices. Clear business stakes: Our cloud workspace costs nearly doubled in Q1 as agentic usage surged. The tradeoff between developer productivity and infrastructure spend is real, visible, and yours to influence. Small team, big scope: This is not a large-org role where your contribution gets diffused. The team is intentionally lean - your work ships and your decisions matter. A Typical Day: Build and operate cloud development environments and execution platforms for engineers and AI agents. Scale Kubernetes-based worker pools, control planes, and APIs for parallel and asynchronous workloads. Improve AirDev validation so engineers and agents can test changes quickly before CI. Strengthen source-control and code-review systems as PR volume, automation, and concurrency grow. Improve developer workflows across build, test, dependency management, and polyglot monorepo tooling. Diagnose production issues across distributed systems, networking, storage, and orchestration Setting technical direction and making high-stakes architectural decisions with significant ambiguity Mentoring engineers on the team and raising the quality bar through code review and design feedback Your Expertise: 2-4+ years of industry experience with bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. Familiarity with container and orchestration technologies such as Docker and Kubernetes. You have excellent communication skills - you can explain complex infrastructure tradeoffs to engineers at all levels and drive cross-team alignment without formal authority You are a strong problem solver and have solid debugging skills. You are passionate about developer productivity and making developer lives better. Cloud infrastructure and Kubernetes: You've built systems that run reliably at scale on AWS. You know EKS, EC2, EBS, and cloud networking (VPCs, load balancers, VPN tunneling) and have opinions on when each approach is right. Platform thinking: You've built infrastructure that other teams build products on top of. You understand the difference between a working prototype and a platform - reliability, observability, clear contracts, and graceful failure modes. Cost and efficiency: You treat infrastructure spending as a first-class concern. You've driven meaningful cost reduction through architectural changes, not just right-sizing. Agent or async workloads (a plus): You've thought about the operational characteristics of async, autonomous, or long-running compute workloads - pooling, lifecycle management, isolation, secret handling. Developer tooling (a plus): You care about the end-to-end developer experience. You've built or contributed to tools that engineers use daily and understand the difference between technically correct and genuinely usable. Go, Python, or similar server-side languages. We're pragmatic about language - you'll learn what you need. Preferred qualifications: Experience in one or more of the following areas is especially valuable: Developer environments, remote development platforms, or sandboxed workload execution Infrastructure for AI agents or asynchronous compute workloads CI/CD, integration testing, build systems, or pre-submit validation Git, GitHub Enterprise, source-control infrastructure, or large-scale repository hosting Code-review systems, policy enforcement, code ownership, or automated review tooling Kubernetes operators, workload scheduling, autoscaling, resource isolation, or capacity management Bazel, monorepo tooling, dependency management, or polyglot build infrastructure Platform APIs, control planes, worker pools, caching systems, or distributed queues Authentication, authorization, secrets management, or secure workload execution Infrastructure cost optimization and capacity planning Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $162,000—$190,000 USD

Develop and modernize CI platform infrastructure focusing on scheduling, queueing, and workload orchestration. | Bachelor's degree or equivalent experience with interest in distributed systems and knowledge of Golang, Kubernetes, Docker, and EC2. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Developer Infrastructure organization’s mission is to enable Airbnb engineers and AI Coding Agents to ship high-quality software with confidence and speed. We work on infrastructure that accelerates Airbnb’s engineering productivity across all stages of the software development lifecycle. The Difference You Will Make: This role will work on our CI platform infrastructure on the CI+Build team. This is potentially one of the highest-leverage investments for our engineering organization as we accelerate the iteration loop for engineers and AI coding agents that need a scalable workload orchestration platform to create, build, test, review, and merge PRs. We are reimagining our CI platform's workflow orchestration to handle AI-scale software development. You will be doing feature-development work on a green-field opportunity to modernize scheduling, queueing, backpressure, consistency, caching, fault tolerance, and observability across our CI platform infrastructure components. Working alongside experienced Staff and Senior Staff engineers, you will help design and build key pieces of this new platform, with real ownership over the components you work on. There is significant room for impact in how we schedule work onto the most cost-efficient compute stack, and you will have a direct role in shaping that. Note that our team does not focus on writing/maintaining the application logic tests that run on our CI platform. A Typical Day: Experimentation and prototyping new features in our remote sandbox development environment to enable new capabilities in CI-related workflows. Debugging workflow orchestration queueing delays and measuring the performance of our remote execution/cache infrastructure to improve correctness, reproducibility, and speed. Identifying root causes of infrastructure-related reasons for test flakiness in CI. Optimizing the speed of autoscaling our CI workers to handle a burst in CI workloads from our product engineering teams. Up-leveling the observability and alerting of our CI platform across build systems, flaky test management systems, and our merge queue. Building an improved canarying mechanism that will let us roll out workflow orchestration changes iteratively and safely. Your Expertise: Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience. Interest in working on distributed systems engineering and optimization problems. General knowledge of most of the following: k8s, EC2, Golang, Docker. Metrics-driven approach to decision-making, with an interest in delivering quantifiable impact. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $162,000—$190,000 USD

Lead and grow a security engineering team securing cloud infrastructure and data platforms. | Requires 9+ years engineering experience with 5+ years security and 3+ years people management, plus deep AWS/GCP and Kubernetes expertise. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's Security Engineering organization protects a global community of millions of Hosts and guests. The Cloud & Data Security team is responsible for the security of the infrastructure and data platforms that Airbnb runs on - spanning cloud environments, data infrastructure, identity and access, and the paved roads that engineering teams build on every day. We partner closely with other Information Security teams, Cloud Infrastructure, Data Platform, and Enterprise teams to make secure the easiest path for engineers to take. The Difference You Will Make: As the Engineering Manager for Cloud & Data Security, you will lead a team of security engineers responsible for securing Airbnb's cloud infrastructure, data platforms, and the controls that govern how sensitive data is accessed and moved. You will set the team's technical direction, coach engineers through complex architectural work, and partner across the company to raise the bar on how Airbnb builds and operates its infrastructure. You will own the team's roadmap, its people, and its outcomes, building a durable, high-trust function that shifts security left through paved roads, automation, and deep partnership with the teams you protect. A Typical Day: Lead and grow a team of security engineers focused on cloud infrastructure security, data security, and identity and access controls. Set and drive the team's roadmap in alignment with organizational security priorities, balancing embedded partnership with high-leverage automation and paved-road investment. Partner with Infrastructure, Data Platform, and Application Security teams to embed security into how Airbnb builds, deploys, and operates its systems. Guide the team through complex architectural decisions across cloud (AWS, GCP), Kubernetes, data infrastructure, and identity systems. Coach engineers through career growth, technical development, and difficult moments - building a team where people stay, grow, and do their best work. Communicate technical direction, risk posture, and progress clearly to senior leadership and cross-functional stakeholders. Continuously raise the bar on the team's technical craft, operational excellence, and ways of working. Your Expertise: 9+ years of Engineering Experience, with at least 5+ years in Security Engineering or a related Infrastructure discipline, and 3+ years of People Management experience leading a team of Security Engineers Proven experience leading security engineering teams working on cloud infrastructure, data security, or platform security at scale. Deep understanding of modern cloud security practices across AWS (or comparable), including IAM, network security, secrets management, and workload identity. Strong technical judgment across infrastructure security domains: Kubernetes, container security, infrastructure-as-code, and cloud-native detection and prevention controls. Familiarity with securing data platforms and pipelines, including access controls, encryption, and data governance patterns. Track record of coaching and growing security engineers, including through performance management, career development, and difficult feedback. Strong partnership skills: ability to work alongside infrastructure and platform teams as an embedded security partner rather than an external gatekeeper. Strong communication skills, including translating complex technical decisions for executive audiences and cross-functional partners. Enterprise security experience (identity, endpoint, corporate infrastructure) is a plus but not required. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $212,000—$265,000 USD

Design and operate scalable developer tools and cloud platforms focusing on Kubernetes and infrastructure optimization. | 5-9+ years experience with distributed systems, container orchestration, Go or Python, and AWS cloud networking. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Dev Tools’ mission is to help Airbnb engineers and AI agents build, validate, review, and ship high-quality software quickly, reliably, and safely. AI-assisted development is rapidly increasing the speed, volume, and concurrency of software delivery. Our team is building the infrastructure needed to support that growth - from cloud development environments and agent execution platforms to source control, code review, validation, and polyglot monorepo tooling. The Difference You Will Make: As a senior engineer on Dev Tools, you will design, build, and operate foundational systems used across Airbnb engineering. You will work on technically challenging infrastructure problems involving distributed systems, Kubernetes, developer workflows, scalability, reliability, and cost efficiency, while partnering closely with teams across Developer Platform, DevAI, CI/CD, Cloud Infrastructure, and Security. You won't just build - you'll shape the technical direction and set the bar for craft on a small, high-impact team. High leverage: Every improvement you make is felt by every engineer at Airbnb — plus the AI agents running on behalf of those engineers. Greenfield platform work: The async agent execution platform is nascent. You'll be making foundational decisions about how it scales, not inheriting someone else's choices. Clear business stakes: Our cloud workspace costs nearly doubled in Q1 as agentic usage surged. The tradeoff between developer productivity and infrastructure spend is real, visible, and yours to influence. Small team, big scope: This is not a large-org role where your contribution gets diffused. The team is intentionally lean - your work ships and your decisions matter. A Typical Day: Build and operate cloud development environments and execution platforms for engineers and AI agents. Scale Kubernetes-based worker pools, control planes, and APIs for parallel and asynchronous workloads. Improve AirDev validation so engineers and agents can test changes quickly before CI. Strengthen source-control and code-review systems as PR volume, automation, and concurrency grow. Improve developer workflows across build, test, dependency management, and polyglot monorepo tooling. Diagnose production issues across distributed systems, networking, storage, and orchestration Setting technical direction and making high-stakes architectural decisions with significant ambiguity Mentoring engineers on the team and raising the quality bar through code review and design feedback Your Expertise: 5-9+ years of industry experience (and/or relevant academic experience) Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. Familiarity with container and orchestration technologies such as Docker and Kubernetes. You have excellent communication skills - you can explain complex infrastructure tradeoffs to engineers at all levels and drive cross-team alignment without formal authority You are a strong problem solver and have solid debugging skills. You are passionate about developer productivity and making developer lives better. Cloud infrastructure and Kubernetes: You've built systems that run reliably at scale on AWS. You know EKS, EC2, EBS, and cloud networking (VPCs, load balancers, VPN tunneling) and have opinions on when each approach is right. Platform thinking: You've built infrastructure that other teams build products on top of. You understand the difference between a working prototype and a platform - reliability, observability, clear contracts, and graceful failure modes. Cost and efficiency: You treat infrastructure spending as a first-class concern. You've driven meaningful cost reduction through architectural changes, not just right-sizing. Agent or async workloads (a plus): You've thought about the operational characteristics of async, autonomous, or long-running compute workloads - pooling, lifecycle management, isolation, secret handling. Developer tooling (a plus): You care about the end-to-end developer experience. You've built or contributed to tools that engineers use daily and understand the difference between technically correct and genuinely usable. Go, Python, or similar server-side languages. We're pragmatic about language - you'll learn what you need. Preferred qualifications: Experience in one or more of the following areas is especially valuable: Developer environments, remote development platforms, or sandboxed workload execution Infrastructure for AI agents or asynchronous compute workloads CI/CD, integration testing, build systems, or pre-submit validation Git, GitHub Enterprise, source-control infrastructure, or large-scale repository hosting Code-review systems, policy enforcement, code ownership, or automated review tooling Kubernetes operators, workload scheduling, autoscaling, resource isolation, or capacity management Bazel, monorepo tooling, dependency management, or polyglot build infrastructure Platform APIs, control planes, worker pools, caching systems, or distributed queues Authentication, authorization, secrets management, or secure workload execution Infrastructure cost optimization and capacity planning Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $196,000—$230,000 USD

Develop scalable full stack software, lead technical innovation, mentor engineers, and collaborate cross-functionally. | 10+ years software engineering experience, expertise in JavaScript and backend systems, strong communication and mentorship skills. | The Community You Will Join: The Reservations and Additional Products team owns the storage and alteration of core Reservation data that power Airbnb's Stays, Experiences and Services. In addition, we also steward the Order Data system, Gift Cards platform, and post-booking purchase flows, all of which have the goal of growing the capabilities of the Airbnb e-commerce engine. A Typical Day: • Explore, shape, and develop new product experiences alongside cross-functional partners (design and product); from ideation to implementation at scale. • Lead investments into new technical capabilities that push the envelope and unlock product innovation. • Develop prototypes to validate ideas while proactively considering long-term implications on technical design and architecture. • Translate prototypes to high quality, scalable, and maintainable production code through iterative development. • Help define and improve coding standards, development processes and best practices. • Mentor and provide technical guidance to engineers, fostering a culture of knowledge sharing and continuous learning. Your Expertise: • 10+ years of experience in a hands-on software engineering role in full stack development. • Bachelor's and/or Master/PhD's degree, preferably in CS, or equivalent experience. • Strong expertise in the following: Java/Kotlin. JavaScript, React is a plus. • Demonstrated expertise in backend systems within large-scale service-oriented architectures containing mission critical data. Fullstack product experience is a plus. • Passionate about efficiency, availability, technical quality and system quality. • Excellent communication and collaboration skills and the ability to work well within engineering organization and cross functions. • Ability to drive alignment, manage projects and effectively collaborate with stakeholders. • Mentorship of senior developers. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $212,000-$265,000 USD

Build and scale event logging platform and collaborate with teams to improve event data tooling. | 5+ years experience with frontend frameworks and backend languages, preferably with event logging and observability experience. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The event logging team owns Airbnb’s platform for capturing user activity events, from page views and searches to backend events, across every client and backend service. We turn raw user activity logs into high-quality data that is available both near-real-time and long-term, and we're building on top of that platform to enable a seamless experience for nearly every engineering team at Airbnb to produce and consume event data. The Difference You Will Make: As a member of a diverse and distributed team, you’ll be expected to leverage your expertise in both frontend and backend development to play a key role in building products that accelerate event logging at Airbnb. You will work closely with our partner teams to identify new opportunities in the logging space, then design and implement improvements to products and tooling that have a meaningful impact on the way teams produce and consume logs. A Typical Day: Work with partner teams at Airbnb to understand their pain points, prototype proposed solutions, and drive adoption of logging products and tooling. Create and present your own design, product, and architecture documents and provide feedback on others. Translate prototypes to high quality, scalable, and maintainable production code through iterative development. Be an active contributor to your projects by creating high quality, tested pull requests and reviewing other’s designs and code. Build appropriate tests to ensure the reliability and performance of the software you create. Stay up-to-date with the latest industry trends, technologies, and best practices, particularly in the logging and observability space. Your Expertise: 5+ years of industry engineering experience Experience building internal infrastructure, particularly in event logging and observability, preferred Strong communication and organizational skills with cross-functional teams Proficiency in modern frontend technologies—including HTML, CSS, JavaScript/TypeScript, frameworks like React or Angular, and frontend architecture (build tools, reusable components). Expertise in one or more backend/server languages (e.g., Java, Kotlin, C++, etc.) and experience designing and scaling high-quality, high-traffic backend services Ability to work in areas outside of your usual comfort zone and show motivation for personal growth Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $196,000—$230,000 USD

Lead competitive intelligence efforts to inform executive decision-making through data synthesis and strategic analysis. | 12+ years in business insights with strong cross-functional influence and executive communication skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Senior Principal, Competitive Intelligence will report to the Director, Product & Performance within Strategic Finance & Analytics. Airbnb is looking for a unique individual that can blend art and science to evaluate our evolving competitive landscape. This team is responsible for understanding the market across geographics and product offerings, building evaluation criteria and metrics, and delivering clear insights to leaders across the company. The Difference You Will Make: The individual will serve as the company's go-to authority on the competitive landscape, including current and future competitors, adjacent marketplaces, the travel industry at large and macroeconomic trends. They will partner with technical and business operating teams to synthesize competitive signals into clear, actionable narratives that inform executive decision-making at the highest levels of the company. The ideal candidate brings a combination of sharp analytical instincts, business acumen, and the ability to distill complex information into crisp executive-ready stories. They are a self-starter who is comfortable operating with ambiguity, thrives in a fast-paced environment, and relishes the opportunity to own a critical capability from end to end. This person will have a high degree of visibility with senior leadership, including Executive and VP leaders across Finance, Product, Marketing and Business functions. A Typical Day: Competitive Monitoring: Develop and manage regular reporting to review key metrics across marketplace and product; track developing news and industry trends; lead monthly leadership insights forum Strategic Deep Dives: Partner with key stakeholders across Supply, Global Markets, Product, and Marketing to conduct deep dives that will inform key decisions Data Strategy: Lead the competitive intelligence data strategy — evaluate data required to achieve key growth initiatives and potential data sources; own relationships with external data providers and research vendors Cross-Functional Enablement: Ensure competitive insights and datasets are accessible and actionable for XFN teams; partner with Engineering and Data teams to deliver reliable reporting infrastructure Your Expertise: 12+ years of relevant business and insights experience. Ideally you have a mix of finance and analytics, management consulting, investment banking, and/or business operations. Reference leveling guide and Finance Career Frameworks for expectations by level of role Ability to work and influence cross-functionally. You will need to partner across internal and external partners - proactively facilitating connections between teams Strong communication skills with audiences at various levels. You enjoy working with fragmented and synthesizing it into a story with recommendations Advanced presentation skills (Google Docs, Keynote, Excel) Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$245,000 USD

Collaborate with teams to design and implement backend functionality and reusable components. | 3+ years experience, degree or equivalent, ability to design solutions and manage projects with stakeholders. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We currently have hiring for Senior Software Engineers, including: Listings Backend Team The Listing Backend Onboarding and Management team's mission is to enable Host journey success by implementing the backend functionality to power the main user experience for Hosts to create and manage our Stays, Experiences and Services. The team works closely with the Client Engineering, Product Management, and Design teams to define the requirements and bring them to life. This team also works closely with the functional teams (Partner API, User, Cohosting, Pricing, etc.) as they share dependencies related to the Listing domain. The Listings Backend Onboarding and Management is typically a core part of the biannual Airbnb releases, which directly contribute to the company’s success. The Difference You Will Make Your day-to-day responsibilities include: Collaboration with the Client Engineering, Product Management, and Design teams to align on product requirements. Driving the scoping, technical requirements, design, implementation, and operation of new functionality. Building high-quality, re-usable backend components. Supporting other engineers in the team or in related teams. Your Expertise: 3+ years industry experience Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Experience in building high-quality, consumer-facing products Ability to evaluate technical approaches and design product solutions to solve real-world problems. Ability to drive alignment, manage projects and effectively collaborate with stakeholders. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application,, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Design and operate software for Airbnb's production network infrastructure, collaborating with teams to optimize network performance and security. | Requires 2+ years software development experience with expertise in public cloud network architecture and managing large-scale networking systems. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Networking team within Airbnb’s Cloud Infrastructure org owns the entire Airbnb production network infrastructure. The group is responsible for designing, building and operating the software and solutions that connect all Airbnb users and services, such as traffic proxy and load balancer, service mesh, VPC/backbone and cross-region connectivity, network monitoring and security systems. With users around the world, reliability, scalability, efficiency and high availability are our team’s core concerns. The Difference You Will Make: As a member of the network team, you will be working with talented engineers on cutting edge technologies of cloud native network stack from Layer3 to Layer 7. You will contribute to the key infrastructure components that connect all Airbnb users and services across the globe. You will have the chance to define and influence large infrastructure initiatives such as global traffic load balancing and disaster recovery, next-gen service mesh, cross-region gateways and edge security etc. Airbnb is a member of the Cloud Native Computing Foundation (CNCF) end user community, and we work closely with the open source community (e.g. k8s, istio) and peer companies to tackle cloud native engineering challenges at scale. You will also have the chance to make an impact on the industry and open source communities. A Typical Day: Work with open source communities (e.g. istio) to build the next generation service mesh for all Airbnb back-end services; Build the cross-region gateways and load balancers for global Airbnb services; Work with external partners and internal engineering and security teams to deliver edge security systems that protect Airbnb services; Design the multi-region network architecture on public clouds, and build software and operation tools to manage Airbnb’s production network; Work with product and engineering teams to optimize the network performance for Airbnb services; Your Expertise: 2+ years of relevant software development industry experience in a fast paced, high growth tech environment. Expertise with network architecture on public cloud providers (e.g. AWS, GCP, Azure) and their network service offerings (e.g., VPC, Security Group, PrivateLink and related products.). Experience running large scale networking systems and software (e.g. Edge proxies, DNS, CDN, network gateways), experience working with istio, Envoy is a plus. You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. You have excellent communication skills and the ability to work well within a team and with teams across the engineering teams. You are a strong problem solver and have led a team that is on-call for production infrastructure before. You are passionate about efficiency, availability, technical quality and system quality. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $157,000—$185,000 USD

Design and build scalable backend systems and apply AI technologies to enhance communication and connectivity platforms. | Senior-level experience in backend architecture, AI application, technical leadership, and cross-functional collaboration in a fast-paced environment. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is powered by our Guests & Hosts. Our teams work on everything from driving improvements for the end-to-end Host and Guest experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high quality experiences for our outstanding guest and host communities. Within our Guest & Host organization is the Communication and Connectivity team. The communication branch owns the tools used daily by millions of guests and hosts, including Messaging (2nd most used surface within Airbnb), push notifications, and other deep integrations with key operating system features. The connectivity branch is responsible to connect hosts together through various ways, it also built a platform to connect 3rd party partners from various domains with Airbnb. The communication and connectivity team has engineers cover multiple disciplines including web engineers, native engineers, backend engineers, data engineers, and machine learning engineers. The role posted here will focus on general backend architecture and application of AI technologies. The Difference You Will Make: As a senior technical individual contributor, you will partner closely with our senior leaders across the broader technical organization. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers which means we expect you to be hands on and contribute code. A Typical Day: • Working closely with cross functional teams including design, product marketing, prototyping and others to envision a unique, delightful, extensible guest-host communication experience. • Envision and build a scalable foundation for reaching out hosts in need through notifications • Exploring ways to uplift our partner integration platform leveraging the advanced AI technology • Understand how key technical decisions will drive business outcomes and deliver frameworks and platforms that improve delivery with high-quality to those outcomes • Performing design and code reviews and advise/mentor other engineers at Airbnb Your Expertise: • 12+ years relevant experience in a fast paced, high growth tech environment • BS, MS or PhD in Computer Science or related field • Experience building, leading, and architecting full-stack products and systems at enterprise scale with a great impact • Experience in applying modern artificial intelligence technologies to products and development cycles • Technical leadership: hands on experience leading project teams, setting technical direction and strategy, and working cross functionally with Product and Data Science teams • Strong communication and collaboration skills. Examples of working across teams and organizations on technical initiatives. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $248,000-$310,000 USD

Lead consumer insights team to drive brand positioning, audience understanding, and competitive intelligence to inform marketing strategy. | 12+ years in consumer insights with expertise in brand strategy, audience research, media measurement, and team management. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: You will be joining Airbnb's Consumer Insights Team. The mission of the team is to elevate human insight to fuel smarter decisions across the business. You'll work in a collaborative, fast-moving environment where curiosity and consumer empathy are deeply valued. You'll report to the Head of Consumer Insights and partner closely with Marketing leadership, as well as cross-functional partners across Product, Innovation, and the broader research team. This position is responsible for leading a team of three direct reports. The Difference You Will Make: In this role, you will serve as the dedicated insights partner for Airbnb's Marketing organization, with a primary focus on audience understanding, brand positioning, and measurement; leading research that sharpens how Airbnb is perceived and positioned in the market. You will also lead the Trends & Competitive Intelligence function, bringing a forward-looking view of the cultural landscape and competitive dynamics that serves not just Marketing, but the broader organization. Success means leadership consistently relies on your insights to shape briefs, campaigns, and strategies, and that Airbnb stays ahead of where the market, culture, and competition are heading. Key Responsibilities: • Partner with Marketing leadership as the go-to expert on the voice of the consumer, ensuring consumer knowledge is embedded in strategies, briefs, and priorities from the earliest stages of planning. • Own and evolve Airbnb's brand health tracking program, revising and refining the measurement framework, monitoring brand equity trends over time, and translating findings into clear, actionable implications for brand and marketing strategy. • Coach and support the direct report who owns Airbnb's media measurement program, ensuring their work is connected to broader brand strategy and that media investment insights translate into meaningful implications for consumer perception and positioning. • Lead and direct the Trends & Competitive Intelligence team, setting the strategic direction, ensuring the right signals are being tracked across the cultural and competitive landscape, and bringing forward-looking implications to Marketing and the broader organization. • Design and execute qualitative and quantitative research projects spanning focus groups, in-depth interviews, ethnographies, online communities, and surveys, balancing in-house execution with vendor-managed projects. • Prepare and present research findings in concise, visually compelling formats for senior stakeholders, always surfacing the "so what" to inspire action and drive decisions. • Collaborate with the broader Research Team to synthesize across workstreams, avoid silos, and identify emerging opportunities or gaps in consumer understanding. Your Expertise: • 12+ years of consumer insights experience, with significant time spent in a marketing insights context supporting brand strategy, audience understanding, or marketing effectiveness. • Deep expertise in brand health tracking, including owning or significantly contributing to a brand measurement framework covering equity, perception, and positioning metrics. • Strong command of audience research and segmentation, with demonstrated ability to build rich, actionable consumer portraits that inform marketing strategy. • Familiarity with media measurement approaches and the ability to connect campaign performance data to shifts in brand perception and consumer sentiment. • Experience in trends and competitive intelligence, synthesizing signals from the cultural and competitive landscape into strategic implications for brand and business. • Expertise across a wide range of qualitative and quantitative research methodologies, with familiarity in advanced analytic techniques and emerging tools, including AI-powered research methods. • Exceptional storytelling and communication skills, able to distill complex consumer data into clear, compelling narratives that influence senior stakeholders. • Demonstrated experience managing and developing individuals, with a track record of modeling high standards for insight quality and stakeholder engagement. • A degree in research, marketing, or social sciences. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $212,000—$262,000 USD

Lead consumer insights and strategic intelligence initiatives, manage teams, and partner with marketing leadership to drive brand and product innovation. | Over 12 years experience in consumer insights with expertise in brand tracking, audience segmentation, media measurement, and team management. | Job Description: • Partner with Marketing leadership as the go-to expert on consumer voice • Own and evolve Airbnb's brand health tracking program • Coach and support the direct report for media measurement program • Lead the Trends & Competitive Intelligence team • Design and execute qualitative and quantitative research projects • Prepare and present research findings in concise formats • Collaborate with the broader Research Team to synthesize workstreams Requirements: • 12+ years of consumer insights experience • Deep expertise in brand health tracking • Strong command of audience research and segmentation • Familiarity with media measurement approaches • Experience in trends and competitive intelligence • Expertise across qualitative and quantitative research methodologies • Exceptional storytelling and communication skills • Demonstrated experience managing and developing individuals • A degree in research, marketing, or social sciences. Benefits: • Bonuses • Equity • Employee Travel Credits

Design and build backend services and APIs to scale hotel launches globally. | 3+ years backend/full-stack development experience, proficiency in JVM languages, and strong collaboration skills. | As a Software engineer, you will be responsible for building the tools and systems to scale hotels launches worldwide with a focus on supply growth. You will design and build product and platform features to achieve our goals. You will help define and maintain a culture of craftsmanship and excellence. You will represent the engineering team with global cross-functional partners. A Typical Day: • Collaborate with engineers and cross-functional partners to understand requirements, prioritize work, and scope projects within your team's roadmap. • Build services and new APIs to hotel tools and onboarding workflows • Write clean, testable, and maintainable code to build backend services and platform capabilities. • Participate in on-call rotation and contribute to operational excellence by improving runbooks, monitoring, and rollback readiness. Your Expertise: • 3+ years of experience in a hands-on software engineering role in backend/full-stack development. • Bachelor's and/or Master/PhD's degree, preferably in CS, or equivalent experience. • Proficiency in one or more JVM-based languages such as Java, Kotlin, or Scala. • Experience building backend systems or services in a service-oriented or distributed systems environment. • Passionate about efficiency, availability, technical quality and system quality. • Excellent communication and collaboration skills. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $165,000-$180,000 USD

Design and maintain backend services and data pipelines for media ingestion and processing at scale. | 5+ years backend engineering experience with distributed systems and media-related technologies, proficiency in Java/Kotlin, and strong collaboration skills. | Job Description: • Design, develop, and maintain backend services and data pipelines that power media ingestion, processing, and serving at Airbnb scale • Build platform capabilities that enable ML/AI teams to trigger analysis workflows, store extracted metadata, and access media intelligence across product surfaces • Work closely with engineers from product teams across Airbnb, understanding their media needs and building self-serve solutions to address them • Continuously optimize and improve the performance, reliability, and cost-efficiency of existing media infrastructure • Stay current with industry trends in distributed systems, media processing, ML infrastructure, and workflow orchestration frameworks • Mentor and guide team members in their career development, fostering a culture of continuous learning and growth Requirements: • 5+ years of experience in backend software engineering, with strong foundations in building and operating large-scale distributed systems, and demonstrated experience with media-related technologies (image processing, video transcoding, or metadata management) • Experience building data pipelines, batch processing systems, or platforms that support ML/AI workflows is highly valued • Proficiency in Java, Kotlin, or similar backend languages, with experience designing APIs and data models • Excellent collaboration and communication abilities, with a track record of partnering effectively with cross-functional teams including other ML/AI infra experts. Benefits: • Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Define and execute architectural vision for trust platform, lead fraud and safety systems, mentor engineers, and drive AI-first engineering. | 12+ years backend/platform engineering experience building distributed systems, degree in CS or equivalent, strong communication, and system reliability focus. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. Trust Engineering is responsible for the technology vision and development of a complex stack that runs on every key interaction on the platform. The Difference You Will Make: As a senior technical individual contributor, you will partner closely with our leaders across the broader technical organization helping design, execute and deliver in a complex and collaborative roadmap of Trust engineering efforts that will require collaboration across many parts of the organization and many parts of Airbnb. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers which means we expect you to be hands on and contribute code. A Typical day: Define and execute the long-term vision and strategy for the Trust Platform, driving the architectural direction for foundational systems that enable scalable, high-quality fraud, safety, and trust decisioning across Airbnb, and are broadly leveraged across tech organizations Dive deep into Trust Platform components, build system and performance tooling, and identify cross-cutting opportunities to elevate technical quality, operational excellence, and developer delight. Champion an AI-first engineering approach, using LLM-powered agents to generate and iterate on code while you focus on problem-solving, system design, and quality oversight. Partner with technical leaders, product managers, operations, data scientists, and Trust defense & ML teams to define and drive platform capabilities, tackle evolving fraud threats, and deliver measurable business impact Lead and mentor engineers across teams, raising the technical bar and developing the next generation of technical leaders within the trust engineering ecosystem. Your Expertise: 12+ years of backend & platform engineering designing, building, and operating mission-critical distributed systems at scale. BS, MS or Ph.D. in computer science or related field, or equivalent work experience Proven experience guiding multi-year technical roadmaps: aligning long-term platform vision with day-to-day execution across multiple sub-teams, prototyping to iterate on ideas, and influencing without relying on formal authority. Exceptional communication skills, equally effective white-boarding with senior ICs, partnering with cross-functional leads (Product, Design, Data Science), and presenting strategy to executives and the broader engineering community. Obsessed with reliability: deep experience building and improving observability, SLOs, incident response, and resilience patterns (circuit breakers, graceful degradation, chaos testing) to keep mission-critical systems running at the highest bar. Hands-on with modern languages (e.g., Kotlin/Java/Scala) and comfortable evaluating and introducing new technologies including AI-assisted development workflows (LLMs, code generation). Experience building developer experience & tooling is a plus, with a mindset of treating internal developers as customers and championing self-service, documentation, and delightful DX. Experience in the Trust and Risk domain is a plus. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $248,000—$310,000 USD

Own key frontend problem statements and collaborate cross-functionally to improve web foundations and developer experience. | 6+ years engineering experience with strong frontend skills in HTML, CSS, JavaScript, TypeScript, and modern frameworks. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Reservations team is a full-stack product team that is responsible for building the most delightful traveling products for Guests and Hosts. As soon as a guest makes a booking, our product takes over to ensure guests have a 5 star experience staying with Airbnb. This includes the Trips Tab where a guest can find their Reservation Details, showing a timely Arrival Guide, managing co-travelers, getting reminders for upcoming reservations, finding check in instructions and generally other reservation management activities. Along with that we work on the Host product to ensure hosts can perform crucial tasks like respond to incoming reservation requests, make special offers, manage upcoming/active reservations and all other reservation management related tasks. The Reservation team’s work directly and materially impacts every Airbnb booker’s and host’s journey! Currently, the Reservations team is seeking a strong Web engineer who can drive product improvements, work cross functionally with PMs, Designers,Data Scientists and is passionate about owning and improving the foundation on which the products are built. We are a tightly knit team that thrives on trust and care for each other, allowing everyone to bring the best versions of themselves to work. We expect an ideal candidate for this role to share these values and be excited to uplift the team’s culture in their own unique ways. The Difference You Will Make: Your day-to-day responsibilities includes: Own key company level problem statements such as Improving Host Reservation Management. An engineer in this role should expect to contribute across the team on initiatives such as these. Work closely with cross functional partners e.g. PMs along with Design, Data, and TPM will be key partners for someone in this role. Identify, evaluate and execute opportunities to uplevel the Web foundation, finding ways to improve the developer experience, performance or maintainability of the code. Uplift the team culture by participating and improving team processes. Your Expertise: 6+ years engineering experience with a BS/Masters OR 2+ years with a PhD Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Strong expertise in the following: HTML, CSS, JavaScript, and Typescript. Extensive experience with modern Javascript frameworks such as React, Preact, Angular, Next, Vue or Meteor. Deep understanding of frontend architecture and improving build processes (npm, yarn, webpack, parcel) Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing. Set and drive best practices for Web client development Personal projects that show an aptitude for technical excellence and product sense Interest in innovations within the web community. Nice to have: demonstrated design and UX sensibilities. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $196,000—$227,000 USD

Develop and improve frontend systems, collaborate cross-functionally, and enhance developer experience and team culture. | 6+ years engineering experience, strong frontend skills including JavaScript frameworks, and passion for end-to-end product delivery. | Job Description: • Own key company level problem statements such as Improving Host Reservation Management. An engineer in this role should expect to contribute across the team on initiatives such as these. • Work closely with cross functional partners e.g. PMs along with Design, Data, and TPM will be key partners for someone in this role. • Identify, evaluate and execute opportunities to uplevel the Web foundation, finding ways to improve the developer experience, performance or maintainability of the code. • Uplift the team culture by participating and improving team processes. Requirements: • 6+ years engineering experience with a BS/Masters OR 2+ years with a PhD • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience • Strong expertise in the following: HTML, CSS, JavaScript, and Typescript. • Extensive experience with modern Javascript frameworks such as React, Preact, Angular, Next, Vue or Meteor. • Deep understanding of frontend architecture and improving build processes (npm, yarn, webpack, parcel) • Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing. • Set and drive best practices for Web client development • Personal projects that show an aptitude for technical excellence and product sense • Interest in innovations within the web community. • Nice to have: demonstrated design and UX sensibilities. Benefits: • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Develop backend systems and conversational AI platforms to improve customer service, collaborating with teams to optimize performance and scalability. | Requires 3+ years backend development experience and knowledge of service-oriented architectures, with a bachelor's or higher degree preferred. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world class customer service for our community of guests and hosts is a critical mission of Airbnb. This is an area of unprecedented scale and complexity. In no other domain the efficiency and reliability of servicing tech translates so directly into competitive advantage, brand loyalty and the fundamentals of the business. The Automation Foundation team under Airbnb Community Support is critical for the goal of creating the best customer service experience for our users. The Difference You Will Make: As a backend software engineer, you will contribute to projects that are critical to Airbnb community support: Automation Platform, a large-scale, widely adopted conversational AI platform at Airbnb, You will also collaborate with different AI & ML engineering teams, cross-functional business partners and contribute directly to the success of many AI driven products for our community. Automate provisioning for our internal human agents and AI agents. Contribute to Airbnb wide initiatives (e.g. Services, Experiences, multi-region resiliency) by aligning team capabilities with shared goals and ensuring smooth integration across dependencies. Partner closely with Product, Data, Science, Operations, and adjacent engineering teams to drive success metrics (e.g., NPS, CSAT, time-to-resolution) A Typical Day: Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems and enhance AI prompt effectiveness. Contribute to the full development cycle: technical design, implementation, testing, experimentation, and deployment. Participate in code and design reviews, offering constructive feedback to improve technical quality. Optimize system availability, performance, and scalability while pushing enhancements for improved efficiency. Your Expertise: 3+ years of software development experience in service-oriented architectures and backend development. Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture. Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience. Excellent collaboration and communication skills to work effectively across teams and domains. Passion for agile development, system optimization, and team productivity enhancements. Bachelor’s and/or Master’s/Ph.D. degree, preferably in Computer Science, or equivalent practical experience. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $165,000—$180,000 USD