Airbnb

Design, build, and launch APIs and integrations with partners while collaborating cross-functionally and contributing to technical direction. | 4+ years experience in software engineering with expertise in scalable service-oriented architectures, project leadership, and strong communication. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Marketplace API team is responsible for our integrations with our various business partners. Did you know there are millions of vacation rental homes that are managed through 3rd party software systems - that aren’t (yet) on Airbnb? Did you know that there are 3rd party tools our hosts use every day to make their job on Airbnb easier - that they can’t (yet) access through Airbnb? Did you know that there are countless service providers that want to get integrated with Airbnb? There are thousands of ways we could connect our hosts and guests to homes, products, and services that would complement their experience on Airbnb, but to date, those means of connection have been locked away in a secret lock box that is locked. The Marketplace API team is working to unlock those 3rd party (“3p”) software systems with a Key of Awesomeness, and use them to build a platform for connectivity: bringing hosts and guests closer to the things that matter. The Difference You Will Make: As a Software Engineer on the Marketplace API team, you will: Drive the company growth as it explores solutions outside Airbnb. Lead cross-team projects end-to-end. Mentor other engineers in developing their technical and collaboration skills Identify and propose solutions to problems coming in the way of technical and product engineering excellence A Typical Day: Design, build and launch APIs and integrations with our internal and external partners Collaborate with cross-functional partners such as Product, Program, Design and Engineers to deliver high quality products Provide input in team roadmap and technical direction Build large scale backend solutions that are efficient, reliable, performant and scalable Mentor team members who have less experience Your Expertise: 4+ years of software engineering experience Experience designing scalable and resilient large-scale service-oriented architectures Experience leading projects Previous experience working with third party API’s is a plus Previous experience with chatbot/AI product would be a plus Passionate about reliability, efficiency, availability, and system quality Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality Strong understanding of how deep backend systems are expressed in the UX shown to customers End-to-end mentality that transcends team boundaries and helps find globally optimal solutions Excellent communication skills and the ability to work well within a team and with teams across the engineering organization Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $157,000—$180,600 USD

Build and optimize scalable backend systems and data models for a high-scale platform. | Requires 2+ years of software engineering experience, familiarity with distributed systems, and proficiency in JVM languages (preferred). | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Listings Platform team is responsible for building the Listing data plane and control plane, maintaining and evolving the core data models and storage infrastructure for all our product verticals, and core merchandising features. Our vision is to enable hosts of all scales to merchandise their space & make hospitality easy by providing Hosts with tools to intuitively manage any kind of space, and building the platform that quickly serves the data to various merchandising surfaces. The team is focused on building robust, modular and flexible systems that allow efficient development and fast rollout of product features. The team is a broad scope with direct impacts to Airbnb’s highest priorities. The Difference You Will Make: We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. The Listings Platform team is working towards modularizing our systems to support fast product iteration. As a key contributor, you will have the unique opportunity to be involved in some of the most impactful projects in the company. Being in the core of the stack, you will have the opportunities to be exposed to and utilize a wide range of technologies. A Typical Day: Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features Work with senior engineers technical leaders in the team to deliver system improvements that would enable fast product feature deliveries. Create paved paths and best practices within the listings space. Build efficient and backend solutions that are reliable, performant and scalable. Collaborate with team members and cross functional partners to define product definitions and roadmaps Your Expertise: 2+ years of experience in software engineering. Proficiency in one or more JVM based languages (Java, Kotlin, Scala, etc.) are preferred Experience with architectural patterns of large, high-scale data applications is a plus. Experiences of distributed systems, data stores, data modeling, indexing and associated trade-offs is a plus. Passion for learning. Our team touches the whole backend stack of Airbnb and collaborates extensively with other teams, quick learning and strong communication skills is a must. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $157,000—$180,600 USD

Designing and building scalable, high-availability systems for payment risk mitigation and dispute resolution. | 7+ years of industry experience, proficiency in major programming languages like Java/Kotlin/Python, experience with large-scale web applications, and collaboration in cross-functional teams. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb’s belongs anywhere mission.We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we’ll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts. The Difference You Will Make: We are looking for talented and self-motivated Senior Software Engineers who are passionate about working in this highly dynamic domain and collaborating with world-class XFN teams to advance our mission. As part of the Payments Post Transaction Risk Engineering team, you will be in charge of designing and building a wide range of scalable systems and robust infrastructure to mitigate and resolve dispute & chargeback issues across our entire payments platform, and to save the monetary losses for Airbnb platform in the post transaction stage. You will be deeply involved in the technical details of building highly available and real-time risk services in close collaboration with product, data science and operations teams to understand and improve the dispute & resolution system for Airbnb. A Typical Day: Building and maintaining a long-term technology stack with well defined APIs that is service-oriented, modular, granular, observable, and efficient. Working closely with data scientists, product managers and other XFN partners to build business insights, develop product features and respond to fraud attacks and risk issues across the platform. Building and maintaining integrations with third party vendors / payments networks & processors to empower our in house chargeback defense systems. Developing and iterating on our dispute & chargeback mitigation and remediation strategies as risk scenarios/business requirements evolve. Focusing on continuous monitoring and alerting to uplevel the quality and observability of our risk systems. Collaborating with other engineering teams across Airbnb to advance our engineering process and technical foundation. Your Expertise: 7+ years of relevant industry experience (Payments/Fintech) as a backend software engineer. Proficient in at least one major programming language (preferably Java/Kotlin/Python). Experience in React (or any equivalent JS library) would be nice to have. Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms. Passion for delivering products end-to-end, from ideation through planning and scoping to implementation and experimental A/B testing. Rigor in high code quality, automated testing, and other engineering best practices. Experience or desire to work collaboratively in cross-functional teams with product, data scientists, design and operations. Familiarity with experimentation and machine learning techniques Outstanding communication and interpersonal skills and detail oriented. Capable of making data driven decisions and articulating tradeoffs in any technical decisions. Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience. Experience in fraud/spam detection/mitigation in the payments domain is a huge plus, but not required. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $191,000—$223,000 USD

Building and maintaining a service-oriented, modular, observable, and efficient technology stack, collaborating with cross-functional teams, and developing integrations and risk mitigation strategies. | 7+ years of industry experience in backend software engineering, proficiency in a major programming language (preferably Java/Kotlin/Python), experience with high-scale web applications, and strong collaboration skills. | Job Description: • Building and maintaining a long-term technology stack with well defined APIs that is service-oriented, modular, granular, observable, and efficient. • Working closely with data scientists, product managers and other XFN partners to build business insights, develop product features and respond to fraud attacks and risk issues across the platform. • Building and maintaining integrations with third party vendors / payments networks & processors to empower our in house chargeback defense systems. • Developing and iterating on our dispute & chargeback mitigation and remediation strategies as risk scenarios/business requirements evolve. • Focusing on continuous monitoring and alerting to uplevel the quality and observability of our risk systems. • Collaborating with other engineering teams across Airbnb to advance our engineering process and technical foundation. Requirements: • 7+ years of relevant industry experience (Payments/Fintech) as a backend software engineer. • Proficient in at least one major programming language (preferably Java/Kotlin/Python). Experience in React (or any equivalent JS library) would be nice to have. • Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms. • Passion for delivering products end-to-end, from ideation through planning and scoping to implementation and experimental A/B testing. • Rigor in high code quality, automated testing, and other engineering best practices. • Experience or desire to work collaboratively in cross-functional teams with product, data scientists, design and operations. • Familiarity with experimentation and machine learning techniques • Outstanding communication and interpersonal skills and detail oriented. • Capable of making data driven decisions and articulating tradeoffs in any technical decisions. • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience. • Experience in fraud/spam detection/mitigation in the payments domain is a huge plus, but not required. Benefits: • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Design and operate large-scale network infrastructure and contribute to open source projects related to cloud native networking. | Extensive experience in cloud native networking, distributed systems, and large-scale network systems, with expertise in AWS, GCP, or Azure, and experience with service meshes like Istio. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Networking team within Airbnb's Cloud Infrastructure org owns the entire Airbnb production network infrastructure. The group is responsible for designing, building and operating the software and solutions that connect all Airbnb users and services, such as traffic proxy and load balancer, service mesh, VPC/backbone and cross-region connectivity, network monitoring and security systems. With users around the world, reliability, scalability, efficiency and high availability are our team's core concerns. The Difference You Will Make: As a member of the network infra team, you will be working with talented engineers on cutting edge technologies of cloud native network stack from Layer3 - Layer7. You will contribute to the key infrastructure components that connect all Airbnb users and services across the globe. You will have the chance to define and influence large infrastructure initiatives such as global traffic load balancing and disaster recovery, next-gen service mesh, cross-region gateways and edge security etc. Airbnb is a member of the Cloud Native Computing Foundation (CNCF) end user community, and we work closely with the open source community (e.g. k8s, istio) and peer companies to tackle cloud native engineering challenges at scale. You will also have the chance to make an impact on the industry and open source communities. A Typical Day: • Work with open source communities (e.g. istio) to build the next generation service mesh for all Airbnb back-end services; • Build the cross-region gateways and load balancers for global Airbnb services; • Work with external partners and internal engineering and security teams to deliver edge security systems that protect Airbnb services; • Design the multi-region network architecture on public clouds, and build software and operation tools to manage Airbnb's production network; • Work with product and engineering teams to optimize the network performance for Airbnb services; Your Expertise: • 5+ years of relevant software development industry experience in a fast paced, high growth tech environment. • Deep understanding of cloud native networking and distributed system concepts. • Expertise with virtual network architecture on public cloud providers (e.g. AWS, Google Cloud Platform, Azure) and their network service offerings (e.g., VPC, Security Group, TGW and related products). • Experience running large scale networking systems and software (e.g. Edge proxies, DNS, CDN, network gateways), experience working with istio, Envoy is a plus. • You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. • You have excellent communication skills and the ability to work well within a team and with teams across the engineering teams. • You are a strong problem solver and have led a team that is on-call for production infrastructure before. • You are passionate about efficiency, availability, technical quality and system quality. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $195,000-$225,000 USD

Lead and shape the technical vision for Airbnb's KV stores and caching infrastructure, mentoring teams and driving architectural decisions. | Over 10 years of industry experience with proven leadership in distributed systems, infrastructure, and team mentorship. | The Community You Will Join: The KV Stores & Caching team within Airbnb's Online Data org owns and operates critical pieces of Airbnb's online serving storage systems. Specifically, the team owns and is responsible for: • A highly available, low-latency, distributed, multi-tenant KV store for Airbnb. This platform is used by user profiling, Search, ML, and pricing teams, supporting millions of read QPS and providing 99.9+% availability across thousands of customer tables. • A set of control planes and clients that manage ElasticCache clusters for hundreds of Airbnb production clusters, at million+ IOPS and million+ indexing QPS. • A scalable, reliable, performant distributed coordination service supporting many mission-critical systems (MySQL, Redis, Kafka, Flink, Druid, Zookeeper, etc). The Difference You Will Make: As Technical Lead, you will drive the technical vision and execution for our KV stores and caching infrastructure. You will mentor engineers, shape architectural decisions, and ensure the team delivers high-impact solutions. Examples of the types of challenges you will lead include: • Defining the multi-year technical roadmap for caching and KV infrastructure at Airbnb • Evolving our KV store from derived-data workloads to support system-of-record use cases, expanding the platform's capabilities and customer base • Building a multi-tenant caching solution for Airbnb • Guiding the rearchitecture of our KV write path to remove infrastructure complexity while improving replication lag • Overseeing frameworks for high-traffic, zero-downtime migrations between critical data platforms Your Expertise: • 10+ years of relevant industry experience • Proven track record of leading and mentoring engineering teams, setting technical direction, and growing engineers in their careers. • Deep expertise in distributed systems, multi-tenant storage, and infrastructure. You've architected and scaled high-performance, business-critical systems. • Demonstrated ability to collaborate and influence across teams and organizations, building alignment on technical strategy. • Strong judgment on technical trade-offs and ability to drive decisions that balance short-term delivery with long-term maintainability. • Experience onboarding to and navigating a broad and complex codebase, and enabling others to do the same. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Lead and manage a team building and operating control plane services for a scalable distributed database platform. | Over 3 years of engineering management experience, extensive background in distributed databases, cloud services, and organization design. | The Community You Will Join: The Distributed Transactional Database team within Airbnb’s Online Data is responsible for building and operating a new source-of-truth, horizontally scalable, open-source NewSql database as the unified backend for all of Airbnb’s Online Data workloads. With users around the world, scalability, reliability, efficiency, usability and long-term platform viability are our team’s core missions. The Difference You Will Make: As an engineering manager for the Control Plane team under Distributed Transactional Database org, you’ll lead a team of talented, diverse software engineers to build software to make database operations (deployment, cluster provisioning and restore, rolling restarts, configuration, scaling) reliable and automated, and to make the open-source database well-integrated with Airbnb’s Compute, Networking and Security infrastructure. A few examples of control plane services that the team owns: • Orchestration logic that handles node lifecycles of database’s storage, compute, metadata management nodes. (Blog link) • Operator that automates cluster provisioning, operations and restore. • Configuration management that detects and auto-fixes unexpected configuration drifts. • Open source DevX: Make open-source development and testing (image building/testing, CICD, load testing and performance certification) frictionless. • Blue/green deployment and rollback strategy for major version upgrades. • In the future, strives towards the direction of platformization, providing the correct constructs and semantics for customers to self-manage their databases and keep the org’s KTLO and toil factor manageable. Each manager brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb. You will work closely with your peers within Online Data, many other partners in Airbnb Product teams, as well as Infra teams in Compute, Networking, Security, Reliability across the company and with external vendors. A Typical Day: • Work with TL and team to define and execute on a vision and 3-year roadmap for the control plane area. • Stay in touch with technical designs and decisions, be the sounding board. • Synthesize technical information and represent the team with upper management. • Align with ORM and SRE teams in Online Data on each team’s charter and how each team’s core capabilities fit together. • Attract top talent, mentor individual contributors and manage their promotions and career. • Nurture a culture of rigor and responsibly “moving fast” from design, through code review, to production. • Represent Airbnb with open source communities and external alliance partners. Your Expertise: • 3+ years of engineering management experience, with 6+ years of relevant software development experience in a fast paced tech environment. • Experience with building and operating distributed databases and services that are long-term and evolvable. • Experience in organization design for a team that is scaling up. • Expertise with a public cloud provider (AWS, GCP, Azure) and their Storage, VM, networking, Kubernetes, Security offerings. • Excellent communication skills and the ability to work well within a team and with teams across the engineering organization. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Design, build, and operate large-scale cloud native network infrastructure components for Airbnb. | Extensive experience in cloud native networking, distributed systems, and public cloud architectures, with leadership in high-scale networking systems. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Networking team within Airbnb’s Cloud Infrastructure org owns the entire Airbnb production network infrastructure. The group is responsible for designing, building and operating the software and solutions that connect all Airbnb users and services, such as traffic proxy and load balancer, service mesh, VPC/backbone and cross-region connectivity, network monitoring and security systems. With users around the world, reliability, scalability, efficiency and high availability are our team’s core concerns. The Difference You Will Make: As a member of the network infra team, you will be working with talented engineers on cutting edge technologies of cloud native network stack from Layer3 - Layer7. You will contribute to the key infrastructure components that connect all Airbnb users and services across the globe. You will have the chance to define and influence large infrastructure initiatives such as global traffic load balancing and disaster recovery, next-gen service mesh, cross-region gateways and edge security etc. Airbnb is a member of the Cloud Native Computing Foundation (CNCF) end user community, and we work closely with the open source community (e.g. k8s, istio) and peer companies to tackle cloud native engineering challenges at scale. You will also have the chance to make an impact on the industry and open source communities. A Typical Day: Work with open source communities (e.g. istio) to build the next generation service mesh for all Airbnb back-end services; Build the cross-region gateways and load balancers for global Airbnb services; Work with external partners and internal engineering and security teams to deliver edge security systems that protect Airbnb services; Design the multi-region network architecture on public clouds, and build software and operation tools to manage Airbnb’s production network; Work with product and engineering teams to optimize the network performance for Airbnb services; Your Expertise: 9+ years of relevant software development industry experience in a fast paced, high growth tech environment. Deep understanding of cloud native networking and distributed system concepts. Expertise with virtual network architecture on public cloud providers (e.g. AWS, GCP, Azure) and their network service offerings (e.g., VPC, Security Group, TGW and related products). Experience running large scale networking systems and software (e.g. Edge proxies, DNS, CDN, network gateways), experience working with istio, Envoy is a plus. You are a full-cycle developer: strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. You have excellent communication skills and the ability to work well within a team and with teams across the engineering teams. You are a strong problem solver and have led a team that is on-call for production infrastructure before. You are passionate about efficiency, availability, technical quality and system quality. Airbnb Cloud Infrastructure in the Media: Zero-downtime Istio upgrades across thousands of pods/VMs –Link: InfoQ coverage - 2025 KubeCon+CloudNativeCon 2024, Link: Secure Outgoing Traffic: Building a powerful Internet Egress Gateway for Reliable connectivity, Edie Yang, Akshita Agarwal. KubeCon+CloudNativeCon 2024, Link: DNS deep dive in k8s with CoreDNS, Jingming Guo The Airbnb Tech Blog 2023, Link: Improving Istio Propagation Delay, Ying Zhu KubeCon+CloudNativeCon 2022, Link: Whose packet is it anyway? Life of a packet through service mesh, Kevin Leimkuhler, Doug Jordan. Building simplified service mesh API for developers -2022 Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Lead and develop scalable ML models and pipelines, collaborate across teams to implement AI solutions, and mentor engineers in advanced ML practices. | Over 12 years of industry experience in applied ML, proficiency with ML frameworks like TensorFlow and PyTorch, and experience with large-scale data and AI model productionization. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. Trust Engineering is responsible for the technology vision and development of a complex stack that runs on every key interaction on the platform. Trust Engineering is at the forefront of AI and ML innovation, helping develop novel techniques and advancing the state-of-art in Machine Learning to continually build and maintain trust across our platform. The Difference You Will Make: As a senior technical individual contributor, you will partner closely with our leaders across the broader technical organization helping design, execute and deliver in a complex and collaborative roadmap of Trust engineering efforts that will require collaboration across many parts of the organization and many parts of Airbnb. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers which means we expect you to be hands on and contribute code. A Typical day: Define and execute on the long-term ML technical vision and strategy for the Trust organization, identifying key investments, architecting scalable solutions, and championing best practices that advance the state-of-the-art in production ML systems. Serve as a technical leader and mentor to other ML and software engineers across the organization, providing guidance on complex architectural and modeling challenges, and raising the overall technical bar. Drive and deliver large-scale, multi-quarter ML initiatives that span multiple teams, influencing roadmaps and ensuring alignment between platform and product Work with large scale structured and unstructured data, build and continuously improve cutting edge Machine Learning models for Airbnb product, business and operational use cases. Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact. Work closely with other trust defense and platform teams to tackle the changing landscape of fraud attacks. Hands-on develop, productionize, and operate Machine Learning models and pipelines at scale, including both batch and real-time use cases. Examples include: Anomaly detection models, ML models for continuous risk evaluation, Multimodality and Agentic AI Your Expertise: 12+ years of industry experience in applied Machine Learning 2-3+ years working with LLMs and novel GenAI technologies. Proficiency and proven experience on Agentic AI (frameworks, orchestration, architecture and productionization). A Bachelor’s, Master’s or PhD in CS/ML or related field Strong programming (Scala / Python / Java/ C++ or equivalent) and data engineering skills Deep understanding of Machine Learning best practices (eg. training/serving skew minimization, A/B test, feature engineering, feature/model selection), algorithms (eg. gradient boosted trees, neural networks/deep learning, optimization) and domains (eg. genAI, Agentic AI, natural language processing, computer vision, personalization and recommendation, anomaly detection) Experience with these technologies: AgenticAI, Tensorflow, PyTorch, Kubernetes, Industry experience building end-to-end Machine Learning and Agentic infrastructure and/or building and productionizing Machine Learning models Exposure to architectural patterns of a large, high-scale software applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms, models) Experience with test driven development, familiar with A/B testing, incremental delivery and deployment. Experience with the Trust and Risk domain is a plus. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $244,000—$305,000 USD

Maintain and improve Airbnb's security compliance program, collaborate with auditors, and develop security controls. | Extensive experience in security assurance, governance, risk, compliance, and familiarity with frameworks like PCI DSS, SOX, and ISO 27001. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Security Assurance team at Airbnb focuses on Governance, Risk, and Compliance within the Information Security Organization, ensuring security controls are robust and aligned with our global commitments. We bridge the gap between engineering and auditors by translating technical solutions into compliance-ready outcomes. Collaborating with auditors, regulators, business partners, and engineering teams, we navigate complex regulatory landscapes, champion best practices, and maintain world-class security standards across every region Airbnb operates. Our commitment is to uphold Airbnb’s reputation as a trusted platform by meeting compliance requirements and continuously strengthening our security posture. The Difference You Will Make: As a key member of the Security Assurance team, you will play an essential role in maintaining and elevating Airbnb’s security posture. You’ll work on critical compliance initiatives such as PCI and SOX, ensuring that our controls meet industry standards. You’ll establish new processes and refine existing ones to drive efficiency and effectiveness. Collaboration will be at the heart of your role; you’ll partner with cross-functional teams across Airbnb, working together to strengthen our security practices and protect the trust our community places in us. A Typical Day: Participate in building a comprehensive compliance program, ensuring Airbnb meets requirements for compliance frameworks such as PCI. Address security posture-related questionnaires to support ongoing compliance initiatives. Collaborate with external and internal auditors to assist with the Test of Design and Test of Effectiveness processes. Collaborate with stakeholders to understand operational needs and deliver realistic, risk-based recommendations for remediation. Monitor remediation activities and build metrics and reports on testing/remediation results Your Expertise: 6+ Years of hands-on experience in Information Security Assurance, Governance, Risk and Compliance Deep understanding and working experience of regulatory frameworks (PCI DSS, SOX, DORA, DFS 500) Strong understanding of security foundations to be able to effectively respond to partner security posture questionnaires Skilled in developing and implementing security controls and InfoSec policies Experience with risk-based approach in evaluating security weaknesses Excellent communication skills; able to articulate security controls and business impacts across various stakeholders. Experienced in streamlining compliance processes, automating manual workflows, and managing audit readiness Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, SOC 2, PCI DSS). Ability to work independently and collaborate with cross-functional teams, executive management, and external stakeholders Experience with AWS, Github, Asana and Microservices preferred. Bachelor’s degree in Computer Science, Information Systems or related degree, Master’s degree preferred Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $177,000—$208,000 USD

Assist in building and maintaining a comprehensive security compliance program, including audits and remediation. | Over 6 years of experience in security assurance, familiarity with compliance frameworks, and ability to develop security controls and policies. | Job Description: • Participate in building a comprehensive compliance program, ensuring Airbnb meets requirements for compliance frameworks such as PCI. • Address security posture-related questionnaires to support ongoing compliance initiatives. • Collaborate with external and internal auditors to assist with the Test of Design and Test of Effectiveness processes. • Collaborate with stakeholders to understand operational needs and deliver realistic, risk-based recommendations for remediation. • Monitor remediation activities and build metrics and reports on testing/remediation results Requirements: • 6+ Years of hands-on experience in Information Security Assurance, Governance, Risk and Compliance • Deep understanding and working experience of regulatory frameworks (PCI DSS, SOX, DORA, DFS 500) • Strong understanding of security foundations to be able to effectively respond to partner security posture questionnaires • Skilled in developing and implementing security controls and InfoSec policies • Experience with risk-based approach in evaluating security weaknesses • Experienced in streamlining compliance processes, automating manual workflows, and managing audit readiness • Strong understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001, SOC 2, PCI DSS). • Ability to work independently and collaborate with cross-functional teams, executive management, and external stakeholders • Experience with AWS, Github, Asana and Microservices preferred. • Bachelor’s degree in Computer Science, Information Systems or related degree, Master’s degree preferred. Benefits: • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Lead and scale engineering teams building routing and decisioning systems to improve customer experience and operational efficiency. | Minimum 10+ years of software engineering experience with 4+ years managing teams, expertise in distributed systems, and a strong product and customer-centric mindset. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Critical to Airbnb’s mission is being there for hosts and guests in the moments that matter. Ambassador Routing sits at the center of that experience - powering intelligent routing and agent connections so each request reaches the right expertise, at the right time, through the right channel. As Engineering Manager, you’ll lead the team building the next generation of routing and service experiences, including skills-based matching, differentiated service pathways, and capabilities that scale with Airbnb’s expanding products and global footprint. This work is a direct lever on customer experience - speed to resolution, quality, and CSAT - as well as our ability to deliver truly “10-star” service as Airbnb continues to evolve. What You'll Do Lead a team of engineers building routing and decisioning capabilities that improve customer outcomes and operational efficiency. Build and scale Skills Based Routing that better matches contacts to ambassador skills; enable Differentiated Service experiences that appropriately tailor support pathways to customer context - improving quality, speed, and customer satisfaction. Contribute to Airbnb wide initiatives (e.g. Services, Experiences, multi-region resiliency) by aligning team capabilities with shared goals and ensuring smooth integration across dependencies. Raise the bar on technical quality and execution through roadmap planning, clear ownership, and pragmatic architecture and design reviews. Partner closely with Product, Data, Science, Operations, and adjacent engineering teams to drive success metrics (e.g., NPS, CSAT, time-to-resolution) Champion customer-centric discovery: use qualitative insights alongside metrics to prioritize what will most improve the experience. Develop talent and team health through coaching, feedback, and career development - creating an environment of high trust, inclusion, and accountability. A Typical Week Coaching ICs and tech leads, unblocking execution, and aligning on design and sequencing. Partner syncs with Product/Ops/Data to align on outcomes, rollout strategy, and measurement. Running healthy execution rhythms (roadmap reviews, backlog grooming, retros, socials) to drive accountability, delivery hygiene, and team cohesion. Reviewing progress against milestones/OKRs, adjusting priorities based on new information, and communicating changes with clarity. Operational reviews (incidents, reliability trends, tech debt) to strengthen the platform while scaling impact. What You'll Bring (Minimum Qualifications) 10+ years of software engineering experience, with 4+ years managing engineering teams in a fast-paced environment; BS/MS in CS or a related field or equivalent experience. Experience building and scaling distributed systems (e.g., service-oriented architectures, APIs, event-driven systems) through measurement & experimentation driven approaches. Solid technical judgment; you can guide trade-offs, review designs, and keep delivery moving while maintaining quality. Demonstrated ability to turn ambiguous problem spaces into clear roadmaps, milestones, and measurable outcomes. Strong customer and product mindset: you care deeply about the end-to-end experience and use metrics and feedback loops to guide iteration. Excellent communication and collaboration skills - you create clarity, align partners, and drive decisions without relying on hierarchy. Demonstrated ability to hire and retain strong talent, and build an inclusive, high-accountability team culture. Preferred Qualifications Experience with routing/matching systems, workflow orchestration, decisioning engines, or other optimization problem spaces. Familiarity with customer support tooling and ecosystems (case management, contact channels, agent experience), and how they influence service quality. Experience applying data science/ML or LLM-enabled techniques to improve automation, classification, triage, knowledge-retrieval or decision quality. Experience building skill models/taxonomies (e.g., proficiency signals, intent classification) used to drive intelligent assignment and personalization. Why Join Our Community? Ambassador Routing is a high-leverage team where your work improves the moments when hosts and guests need Airbnb most - powering smarter, more personalized experiences through intelligent routing and skill-aware matching. You’ll help drive the next chapter of Airbnb’s service transformation with meaningful ownership and visibility across strategic initiatives and global-scale challenges. If you’re motivated by real-world customer impact, technical innovation, and leading high-performing teams, we’d love to meet you. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Leading cross-functional process improvement projects to enhance customer support operations using Lean Six Sigma methodologies. | Requires 8+ years in operations, Lean Six Sigma certification or equivalent, experience in process and systems design, and proficiency in data analytics tools. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a Business Process Improvement (BPI) Lead you are responsible for driving large-scale, cross-functional improvement projects that help to improve customer support for our community. You will deliver process improvements for key priority Community Support (CS) Roadmap programs, where you will take on responsibilities for process analysis and design, pilot design and execution and control plan development to improve the user experience. The Difference You Will Make: You will work cross-functionally by leading Continuous Improvement pilots and projects that will focus on the analysis and improvement of Service for specific CS business processes, in order to increase operational efficiency, process quality, and result in outstanding customer experience. You will work cross-functionally with other Shared Services functions, Policy, and Support Product to lead the process impact assessment and subsequent process design for high priority changes as part of the Change Management process. You will partner with CS Analytics to design and implement process measurement systems, analyze process data and utilize this information to drive decision making, successful improvement projects to completion, and propose Continuous Improvement projects. You will create queries and utilize data analytics tools to support process improvement efforts. You will be responsible for the delivery of successful improvement projects with measurable positive impact and also transition these solutions to operations for sustained results including feature launches throughout the year. A Typical Day: • Leads and supports cross-functional project teams to implement operational changes. • Implements process improvement projects using Lean Six Sigma methodology and deploys solutions, globally. • Builds relationships with cross-functional CS and broader business stakeholders • Supports the development of metrics that provide data for process measurement, identifying indicators for future improvement opportunities. • Collects data and insights from operations to identify the root cause of problems. • Measures performance against process requirements. • Surveys, identifies and analyzes best practices for techniques and processes. • Leads initiatives to implement best practices in operations. • Performs cost and benefit analyses and constructs business cases for process improvement opportunities. • Presents opportunities for approval to senior leadership. • Communicates progress to stakeholders. • Diagrams and evaluates existing processes. • Builds and updates Functional Designs showing the interactions between customer journey, agent processes, product features/requirements, policies, etc. Creates, communicates, and uses Failure Modes and Effects Analysis to determine failures within processes/experiences and leads the effort to mitigate or control failures. Your Expertise: • 8+ years experience in operations (industrial engineering or similar preferred experience) • Advanced knowledge of customer service and contact center operations • Lean Six Sigma Green Belt or Black Belt Certified, or equivalent experience • Strong stakeholder management skills • Comfortable working in ambiguous problem spaces • Experienced in process and systems design and improvement • Proven track record of developing and delivering support initiatives with a positive impact on business metrics • Experienced in project management and leading cross-functional teams to successfully achieve business goals • Comfort pulling data and performing analytics utilizing tools like SQL, Tableau, Excel, and AI tools • Willingness to travel up to 20% of the time Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $129,000—$152,000 USD

Overseeing cross-functional teams, managing projects, and developing training programs across global operations. | Extensive experience in project management, leadership, and training, with strong skills in change management, communication, and problem-solving. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) for the Infrastructure team. This person will partner with our engineering & product teams to build/enhance data-driven decision making across multiple areas in Airbnb. They will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy and execution. To help us achieve our mission, we are seeking a technical, hands-on, and mission-driven Staff Technical Program Manager (TPM) to lead Reliability & Observability initiatives. In this role, you will collaborate closely with Machine Learning (ML) engineers, infrastructure engineers, and product managers across Airbnb to develop holistic solutions that ensure the Airbnb platform is robust, highly available, and transparent in its operations. The Reliability & Observability team enables safe, resilient, and transparent operation of critical systems powering Airbnb. This team creates and maintains the frameworks and platforms for proactive monitoring, alerting, logging, tracing, and incident management, helping teams across Airbnb maintain service health and quickly remediate issues. We are looking for a candidate with a robust technical background who deeply understands the problem space, drives requirements, and leverages their AI/ML expertise to resolve strategic challenges that align with Airbnb’s larger goals. The Difference You Will Make: You will play a crucial role in tackling projects that power search and recommendations across the entire Airbnb platform—directly influencing how guests and hosts connect in meaningful ways. Success in this role requires a strong sense of ownership, coupled with the ability to think critically and strategically while managing relationships with cross-functional stakeholders. A Typical Day: • Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards. Rapidly prototype and validate project ideas through iterative development cycles, adapting as necessary based on insights and data. • Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution. • Define and secure stakeholder alignment on clear, measurable success criteria to accelerate AI initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success. • Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges. • Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities. Your Expertise: • At least 10 years of work experience, with at least 8 years as a TPM or relevant experience • Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line. • Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences. • Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results • Experience with ML models, LLMs, LRMs, feature development, model testing and resource management to support the development of AI-powered product experiences. • Familiar with A/B testing, incremental delivery and deployment. • Ability to ramp up quickly and learn new technologies with minimal lag time. • Excellent written and oral business communication and people skills, with the ability to influence stakeholders. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $194,000—$242,000 USD

Manage and optimize a portfolio of hosts to drive revenue growth through strategic initiatives and data insights. | 4-6+ years in operations, account management, or sales, with strong analytical skills, CRM experience, and ability to build external relationships. | Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way. Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb: • Our community is based on connection and belonging. • Our creativity allows us to imagine new possibilities for people. • Our responsibility is to all of our stakeholders. • It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company. Responsibilities: Develop strategies to optimize your book of business and drive revenue growth. Execute daily initiatives to optimize a large host portfolio and deliver measurable impact. Leverage data insights to identify and act on strategic opportunities for revenue growth, supporting your decisions with data. Own and nurture your book of business within your territory, ensuring host engagement and representing Airbnb in external meetings. Continuously deepen your knowledge of assigned markets and service categories to inform your strategy and execution. Maintain an understanding of software partner integrations, educate clients on product changes, and relay feedback to internal teams. Collaborate cross-functionally with internal teams to enable growth and influence business development. Qualifications: 4–6+ years of experience in operations, account management, or sales, with demonstrated success in high-growth environments. Strong analytical and problem-solving skills; proficient with Google Sheets. Excellent execution skills and attention to detail. Adaptable under tight deadlines and shifting priorities. Effective time management and prioritization in ambiguous environments. Excellent communication skills with clients and partners. Ability to build and maintain relationships with external partners. Willingness to travel as needed. Experience In The Hospitality Or Travel Industry Is Preferred. Proficient in CRM systems; Salesforce experience is a plus. Belonging & Accommodations: Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner. Pay Rate Range: $90-$106/hr Benefits: Medical, Dental, Vision, 401K

Lead the design and development of a no-code/low-code platform for marketing communications, collaborating with cross-functional teams, and mentoring engineers. | Over 9 years of software engineering experience, proven technical leadership, and strong collaboration skills, with a background in system design, cloud, and blockchain technologies. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Everyday millions of Airbnb customers are reached via our streamlined platform over comprehensive channels, such as Email, Push, SMS, and external Ads Platforms (e.g., Google, Facebook, etc). We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest/Host, Policy, and more. The Difference You Will Make: As a staff software engineer on the Content Platform team, you’ll provide hands-on technical leadership to build a no-code or low-code platform to bring together a thoughtful user experience for Marketing to author, segment, and plan lifecycle management of communications on onsite (airbnb.com) and offsite (emails, push notification) channels. You’ll be working alongside with a team of talented software engineers to improve our usability of the platform of tools, reducing time-to-market for our internal teams, and develop technical strategic planning towards driving a best-in-class scalable platform. You will also work closely with XFN partners like design, product and marketing stakeholders to dive deep to solving problems that have direct growth impact on our business. A Typical Day: As a Staff Software Engineer on Content Platform, you will: Design the future state of our platform and systems by incorporating product-first mentality of our users and their end-to-end workflows Lead engineers—both inside and outside your immediate team—in building out these technical solutions Participate in the development of product and UX requirements by engaging early and often with designers, product managers and Marketing stakeholders to help steer teams on the most efficient path towards overall goals Nurture a culture of technical quality from design, through code review, to production operations Mentor other engineers in developing their technical and collaboration skills Identify and propose solutions to problems coming in the way of technical and product engineering excellence Collaborate with internal teams across Marketing Technologies, ML, Growth Marketing, and Creative At the staff+ level, our engineers are responsible for establishing a technical vision and then delivering a solution that is flexible, always available, efficient, and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb. Your Expertise : 9+ years of experience in a hands-on software engineering role. Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Technical leadership: hands on experience leading project teams, setting technical direction and strategy and mentoring engineers. Passionate about efficiency, availability, technical quality and system quality. Passion to level-up those around you through curiosity and fostering a collaborative and inclusive team environment. Proven experience in defining product/technical strategy and driving alignment with cross-functional leaders and stakeholders. Strong communication and collaboration skills with experience driving initiatives that span across teams, departments and leadership. Bonus - if you’ve worked in Marketing Technologies Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Design and maintain backend systems for media processing and serving at scale, and collaborate with cross-functional teams to enhance media infrastructure. | Requires 5+ years in backend engineering with experience in large-scale distributed systems, media technologies, and proficiency in languages like Java or Kotlin. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Media Foundation team is at the forefront of building the platform that powers all of Airbnb's media experiences—from the photos that help guests find their perfect stay to the videos and animations that bring the Airbnb platform to life. Joining the team, you will work closely with a skilled group of backend, infrastructure, and cross-platform engineers passionate about building scalable, reliable systems that serve billions of media assets to millions of users worldwide. You'll collaborate across Airbnb on projects ranging from media processing pipelines and intelligent metadata extraction to cost optimization and platform modernization. The Difference You Will Make: As a Senior Backend Software Engineer, your expertise will be pivotal in building and scaling the infrastructure that underpins Airbnb's media platform. You will design and implement backend systems that process, store, and serve media assets with high reliability and performance. Your work will directly enable product teams across Airbnb to build richer, more engaging experiences for hosts and guests. You will have early ownership opportunities in areas such as: Building capabilities to trigger ML/AI analysis on media assets, store extracted metadata, and serve results to downstream teams—enabling richer, smarter experiences for hosts and guests Driving initiatives to reduce infrastructure costs through in-house image transformations, storage optimizations, and vendor consolidation Amplifying the capabilities of our platform in serving images, videos, and additional media types, shaping the cutting-edge media capabilities at Airbnb If you thrive at the intersection of infrastructure and product impact, and enjoy solving complex distributed systems challenges at scale, this role is for you. A Typical Day: Design, develop, and maintain backend services and data pipelines that power media ingestion, processing, and serving at Airbnb scale Build platform capabilities that enable ML/AI teams to trigger analysis workflows, store extracted metadata, and access media intelligence across product surfaces Work closely with engineers from product teams across Airbnb, understanding their media needs and building self-serve solutions to address them Continuously optimize and improve the performance, reliability, and cost-efficiency of existing media infrastructure Stay current with industry trends in distributed systems, media processing, ML infrastructure, and workflow orchestration frameworks Mentor and guide team members in their career development, fostering a culture of continuous learning and growth Your Expertise: 5+ years of experience in backend software engineering, with strong foundations in building and operating large-scale distributed systems, and demonstrated experience with media-related technologies (image processing, video transcoding, or metadata management) Experience building data pipelines, batch processing systems, or platforms that support ML/AI workflows is highly valued Proficiency in Java, Kotlin, or similar backend languages, with experience designing APIs and data models Excellent collaboration and communication abilities, with a track record of partnering effectively with cross-functional teams including other ML/AI infra experts Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $191,000—$223,000 USD

Design and develop scalable backend systems for media ingestion, processing, and serving, with a focus on ML/AI integration and cost optimization. | Over 5 years of experience in backend development, proficiency in large-scale distributed systems, media technologies, and API/data model design. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Media Foundation team is at the forefront of building the platform that powers all of Airbnb's media experiences—from the photos that help guests find their perfect stay to the videos and animations that bring the Airbnb platform to life. Joining the team, you will work closely with a skilled group of backend, infrastructure, and cross-platform engineers passionate about building scalable, reliable systems that serve billions of media assets to millions of users worldwide. You'll collaborate across Airbnb on projects ranging from media processing pipelines and intelligent metadata extraction to cost optimization and platform modernization. The Difference You Will Make: As a Senior Backend Software Engineer, your expertise will be pivotal in building and scaling the infrastructure that underpins Airbnb's media platform. You will design and implement backend systems that process, store, and serve media assets with high reliability and performance. Your work will directly enable product teams across Airbnb to build richer, more engaging experiences for hosts and guests. You will have early ownership opportunities in areas such as: • Building capabilities to trigger ML/AI analysis on media assets, store extracted metadata, and serve results to downstream teams—enabling richer, smarter experiences for hosts and guests • Driving initiatives to reduce infrastructure costs through in-house image transformations, storage optimizations, and vendor consolidation • Amplifying the capabilities of our platform in serving images, videos, and additional media types, shaping the cutting-edge media capabilities at Airbnb If you thrive at the intersection of infrastructure and product impact, and enjoy solving complex distributed systems challenges at scale, this role is for you. A Typical Day: • Design, develop, and maintain backend services and data pipelines that power media ingestion, processing, and serving at Airbnb scale • Build platform capabilities that enable ML/AI teams to trigger analysis workflows, store extracted metadata, and access media intelligence across product surfaces • Work closely with engineers from product teams across Airbnb, understanding their media needs and building self-serve solutions to address them • Continuously optimize and improve the performance, reliability, and cost-efficiency of existing media infrastructure • Stay current with industry trends in distributed systems, media processing, ML infrastructure, and workflow orchestration frameworks • Mentor and guide team members in their career development, fostering a culture of continuous learning and growth Your Expertise: • 5+ years of experience in backend software engineering, with strong foundations in building and operating large-scale distributed systems, and demonstrated experience with media-related technologies (image processing, video transcoding, or metadata management) • Experience building data pipelines, batch processing systems, or platforms that support ML/AI workflows is highly valued • Proficiency in Java, Kotlin, or similar backend languages, with experience designing APIs and data models • Excellent collaboration and communication abilities, with a track record of partnering effectively with cross-functional teams including other ML/AI infra experts Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $191,000—$223,000 USD

Lead and develop high-performing teams to build scalable AI and data products, aligning technical strategy with business goals. | Over 12 years of industry experience with 5-7 years in engineering management, proven success in shipping scalable data and ML products, and strong leadership skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Marketplaces Data and AI is a group of passionate machine learning, software, data, and analytics engineers. We are responsible for developing new, cutting-edge AI and data products that leverage Airbnb's massive datasets across Users, Listings, Pricing, and Supply/Demand. You will be a crucial part of the Guest and Host organization, building the intelligence that powers the web and native apps used by hundreds of millions of guests and hosts globally. The Difference You Will Make: • Define and execute strategy to dramatically improve the intelligence of the Guest and Host apps through machine learning and data products. • Set priorities, balance speed and quality, and ensure the engineering team executes against an ambitious roadmap. • Partner with Product, Design, and Data Science to take high-impact ML initiatives from concept to production. • Examples of initiatives include AI Photo Tour, Categories and AI-driven review synthesis. A Typical Day: • Lead and mentor a diverse team of ~10+ engineers and technical leads across Machine Learning, Data Engineering, Analytics Engineering, and Software Engineering. • This role is highly cross functional so you will partner with senior leadership in Data Science, Product, and across our Business to align stakeholders, define multi-year roadmaps, set and execute on iterative milestones. • Collaborate closely with key engineering teams, including Host Tools, Pricing, Guest Experience, Trust, Infrastructure, and Customer Service Platform. • Coaching and developing team members, helping them grow their careers, technical expertise, and collaboration skills. Your Expertise: • 12+ years of industry experience, with a minimum of 5-7 years in engineering management. • A proven track record of shipping highly scalable data and machine learning products to consumers in a fast paced environment • Expertise in setting 2-3 year technical strategies and roadmaps, aligning vision with diverse executive and technical stakeholders. • Demonstrated experience building, scaling, and leading high-performing teams quickly in dynamic, fast-paced domains. • Exceptional people management and mentorship skills, with a history of recruiting, developing and retaining top engineering talent. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000-$255,000 USD

Design and manage data workflows and real-time serving systems to support ML model training and recommendations for Airbnb hosts. | 6+ years experience, strong ownership of distributed systems, expertise in large-scale data processing frameworks like Presto or Spark, and production ML lifecycle experience. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The difference you will make The Host Pricing Settings org is looking for a Senior Software Engineer to help us craft the next generation of tools for Airbnb hosts. Our team empowers Airbnb hosts to better run their business by providing the tools and education to implement pricing strategies that adapt to their evolving goals. As a Senior Engineer on the Guidance Serving team, you will collaborate closely with our Product, Data Science, and ML Engineering teams to design strategies, develop programs, and build tools that enhance the quality, efficiency, and speed of ML training and serving data. Your work will focus on delivering model recommendations to users, ensuring seamless integration with Host Pricing functionality, and building the infrastructure necessary to support real-time, impactful decision-making. A typical day • Design and manage end-to-end data workflows to support the ML engineering lifecycle, focusing on preparing data for model training, tracking data lineage, evolving schemas to adapt to changing needs, and ensuring data integrity and reliability in production. • Build and optimize real-time serving systems to deliver low-latency, high-throughput APIs for model predictions and personalized recommendations, ensuring reliable and scalable performance in production environments. • Collaborate with other product engineers and cross-functional partners to develop new Host pricing functionality and surface model recommendations, insights and analytics • Contribute to the development of long-term workflow strategies, roadmaps and ML serving development within the Host Pricing organization. • Mentor and coach team members, providing guidance in ML serving and data engineering best practices and support to enhance their skills and performance. • Ability to work in areas outside of your usual comfort zone and show motivation for personal growth Your expertise • 6+ years of experience with a BS/Masters or 4+ years with a PhD • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. • You exhibit strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. • You have excellent communication skills and the ability to work well within a team and across engineering teams. • Expertise in large-scale distributed data processing frameworks like Presto or Spark. • Prior experience with the whole lifecycle of productionalization of ML models, including ETL pipelines for data training, feature generation, model evaluation and real-time serving. • You are a strong problem solver and have solid production debugging skills. Your Location: Remote - USA This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed Our Commitment To Inclusion Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $191,000$223,000 USD