Airbnb

Manage cash operations, optimize liquidity, collaborate with cross-functional teams, and lead treasury projects. | 8+ years of treasury experience, knowledge of merchant payment processors, experience with treasury management systems, and strong analytical skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Join Airbnb's Treasury team as Treasury Operations Manager, focusing the operations for our payments entities in the US. This team is responsible for ensuring the cash of Airbnb’s customers are managed effectively, efficiently, and economically so that funds are consistently in the right place at the right time. The Difference You Will Make: The Global Treasury team seeks a highly qualified Treasury Operations Manager to support our Treasury function and Payments strategy at Airbnb. This role's primary focus will be managing cash operations specifically for our Payments entities. The successful candidate will report to the Director, Global Treasury and must possess solid corporate and payment entity treasury experience. We are looking for an individual who thrives in a challenging, fast-paced, and high-growth environment. A Typical Day: • Manage US banking operations for Airbnb Payments entities; ensure cash management is performed in accordance with the regulations regionally • Optimize liquidity across bank accounts, wallets, and third party processors to support platform needs while minimizing idle cash • Partner heavily with cross-functional teams in Finance, Product, Compliance, Legal, and Engineering to build efficient banking infrastructures for our growing payments platform • Optimize existing short-term forecasting model for efficient funding of payment processors • Act as a local lead on Payments Product related projects • Provide leadership dashboards, analytics, and key performance indicators related to treasury operations for payment entities • Maintain strong relationships with global banking partners and payment processing providers • Implement remedial changes to tighten and enhance controls and mitigate risk; refine and document Treasury processes and procedures • Assist with global cash forecasting and management of intercompany relationships and settlements • Foster innovation in treasury operations by adopting emerging tools and technologies; collaborate with technology teams to design and implement efficient workflows • Mentor, and lead a high-performing team with a focus on accountability, scalability, and innovation Your Expertise: • 8+ years of progressive corporate treasury experience in a high-growth startup or multinational environment. • Strong preference for understanding merchant payment processors and regulatory environments. • Experience with large-scale Treasury Management Systems (e.g., Kyriba, GTreasury, Reval). • Strong analytical and problem-solving skills for data analysis and strategic recommendations. • Excellent communication, multitasking, and high attention to detail. • Passion for Airbnb and industry knowledge. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $160,000—$200,000 USD

Support strategic projects, analyze trends, and coordinate cross-functional initiatives to drive growth and operational efficiency in the US West region. | Over 10 years of experience in data modeling, analytics, project management, and cross-functional leadership, with strong communication skills and proficiency in Excel and SQL. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnb’s global supply of high-quality stays, Experiences, and Services, and executing Airbnb’s global strategy in market. With a focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and success in its next chapter. The Global Markets Team, which sits within CBO, ensures that Airbnb is locally relevant and serves the needs of our global hosts and guests, helping regions more efficiently plan and execute growth strategies across supply, demand, and other surfaces in a way that will resonate with our communities. As we expand our business, we look for the best and brightest to drive strategic business decisions. To this end, the team is looking for a Business Operations Lead to join our US West team. The Difference You Will Make You will work closely with the cross-functional leaders and teams, and play a key role in scaling our community growth and optimization-focused programs. The successful candidate will report to the Director, US West. A Typical Day • Align all functions in order to achieve objectives set up with the Director, US West • Drive regular business operation meetings and initiate meaningful conversations - leading weekly meetings with cross-functional project teams (field & online operations, marketing, product, legal) to ensure key initiatives are on track in our territory. • Analyze macro and micro trends, and present analysis, insights, and actionable plans to Airbnb country and regional leadership team to drive key business decisions • Support the Director, US West and other senior leaders on key strategic projects - lead and implement ad-hoc operational and strategic projects. May require coordination within local country, regional, and teams. • Own the conception, execution, and measurement of cross-functional initiatives end-to-end. Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, and then working with cross-functional stakeholders to achieve the solution. These initiatives will span across the demand, supply, and regulatory surfaces of the business. Your Expertise • Qualified candidates will ideally have a minimum of 10+ years of work experience, preferably with combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment. • A world class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner. • A proven track record of being able to influence and rally diverse cross-functional stakeholders against a common mission or goal using both qualitative and quantitative insights. • Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy. • Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives. • Impeccable organizational skills, attention to detail and ability to document processes & decisions made. • Experience implementing and scaling initiatives across globally dispersed teams • Experience working cross-functionally with multiple departments • Hands-on approach, getting things done fast. • Comfort with manipulating large datasets in excel is a must. SQL proficiency strongly preferred Your Location: This position is based in California - ideally San Francisco or Los Angeles. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care Of You Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $164,000—$204,000 USD

Lead and develop high-performing teams to build scalable AI and data products, aligning technical strategy with business goals. | Over 12 years of industry experience with 5-7 years in engineering management, proven success in shipping scalable data and ML products, and strong leadership skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Marketplaces Data and AI is a group of passionate machine learning, software, data, and analytics engineers. We are responsible for developing new, cutting-edge AI and data products that leverage Airbnb's massive datasets across Users, Listings, Pricing, and Supply/Demand. You will be a crucial part of the Guest and Host organization, building the intelligence that powers the web and native apps used by hundreds of millions of guests and hosts globally. The Difference You Will Make: • Define and execute strategy to dramatically improve the intelligence of the Guest and Host apps through machine learning and data products. • Set priorities, balance speed and quality, and ensure the engineering team executes against an ambitious roadmap. • Partner with Product, Design, and Data Science to take high-impact ML initiatives from concept to production. • Examples of initiatives include AI Photo Tour, Categories and AI-driven review synthesis. A Typical Day: • Lead and mentor a diverse team of ~10+ engineers and technical leads across Machine Learning, Data Engineering, Analytics Engineering, and Software Engineering. • This role is highly cross functional so you will partner with senior leadership in Data Science, Product, and across our Business to align stakeholders, define multi-year roadmaps, set and execute on iterative milestones. • Collaborate closely with key engineering teams, including Host Tools, Pricing, Guest Experience, Trust, Infrastructure, and Customer Service Platform. • Coaching and developing team members, helping them grow their careers, technical expertise, and collaboration skills. Your Expertise: • 12+ years of industry experience, with a minimum of 5-7 years in engineering management. • A proven track record of shipping highly scalable data and machine learning products to consumers in a fast paced environment • Expertise in setting 2-3 year technical strategies and roadmaps, aligning vision with diverse executive and technical stakeholders. • Demonstrated experience building, scaling, and leading high-performing teams quickly in dynamic, fast-paced domains. • Exceptional people management and mentorship skills, with a history of recruiting, developing and retaining top engineering talent. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000-$255,000 USD

Drive projects to improve iOS developer productivity and develop frameworks and tooling at Airbnb. | 5-9+ years of iOS experience, expertise in frameworks, product development, and medium to large-scale codebases, with nice-to-have skills in SwiftUI and Swift Concurrency. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The iOS Platform team’s mission is to provide best-in-class experience for iOS development at Airbnb to empower engineers to deliver innovative solutions with high velocity and quality at scale. We’re ambitious in our vision, and our work spans a large surface area, from frameworks and tooling to build systems, CI, Testing, and Xcode IDE integrations. We maintain and evolve the core libraries & frameworks that underlie most of the Airbnb iOS app and enable product engineers to build great features. Our application is nearly 100% written in Swift and we adopt the latest Apple technologies including SwiftUI, Swift Macros, Swift Testing, structured concurrency, and Combine. The Difference You Will Make: In this role, you’ll be responsible for driving projects that increase the productivity of the iOS community at Airbnb and unlock new capabilities through a combination of frameworks and toolings. A Typical Day: Collaborate with team members & cross functional partners to identify opportunities for improving our developers’ productivity. Drive roadmap projects and deliver high quality results to further our mission. Improve our existing frameworks & toolings to deliver on our ambitious vision. Your Expertise: 5-9+ years of industry experience building iOS apps. Experience building frameworks, including integration with code generation Deep iOS expertise with experience in foundation/platform/infrastructure development iOS product feature development experience Experience working in medium to large-scale codebases. [Nice to have] 2+ years of experience using SwiftUI [Nice to have] 2+ years of experience using Apple’s modern concurrency offerings, Combine and Swift Concurrency [Nice to have] Experience leveraging Agentic AI to drive large scale migrations Ability to travel to the San Francisco office for about a week each quarter for gatherings. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Building and improving infrastructure for real-time backend services, focusing on performance, reliability, and developer experience. | Extensive experience with JVM or similar backend technologies, distributed systems, API design, and a minimum of 9 years of industry experience. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Difference You Will Make: The Service Framework team's mission is to provide the runtime for online JVM applications that are on the realtime serving path, and the interface for backend developers to interact with the runtime. When things are going well, developers at Airbnb who are working on the real-time serving path should not have to think about the runtime. It should work seamlessly while keeping Airbnb reliable, cost-efficient, and secure. As a senior engineer on this team, you will become a steward of our backend monorepo, responsible for projects such as service IDL optimization, integration testing tooling, and programming model support (e.g., sync/async). A Typical Day: As an engineer on Service Framework, you will work on technologies that help shape an industry-leading end to end developer experience for backend developers. In this role you will be: • Building test frameworks to improve the confidence in rolling out large runtime changes • Partnering with Airbnb's performance team to improve cost efficiency • Modernizing our monorepo to use the latest versions of 3rd party languages and libraries • Helping to shape the technical strategy that directly moves our core metrics (Developer Experience, Developer Velocity, Debuggability, Resilience and Reliability) • Partnering with engineering leaders across all Airbnb teams for adoption of the new capabilities. Your customers will be all engineers at Airbnb. • A player/coach of our high-performance team to ensure code quality, commitment to craft and operational excellence Your Expertise: • Experience working on distributed systems, API design, and concurrency • Extensive JVM experience • Bonus points for any of the following: instrumentation/telemetry, cloud (especially AWS) cost efficiency, L7 networking, service mesh, libraries, serialization, or developer tooling • Want to tackle projects with large open-ended scope and drive significant business impact • Love collaborating via product reviews, code reviews and architecture discussions • Are motivated to improve their teammates' productivity • Are excited to join an impactful infrastructure team Minimum Requirements: • 9+ years industry experience • Bachelor's and/or Master's degree, preferably in CS, or equivalent experience • Proficiency in one or more back-end server languages (Java/Ruby/Go/C++/etc.) • Experienced in architectural patterns of a high-scale distributed products/services, such as well-designed APIs, data pipelines and efficient algorithms • Experience or desire to work collaboratively in cross-functional teams with design, product and data science partners Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. This role may also be eligible for sales incentives, equity, benefits, and Employee Travel Credits. Pay Range $204,000-$255,000 USD

Lead the development of the Automation Platform and collaborate with AI & ML engineering teams to enhance customer service. Drive technical vision and strategy for backend optimization and participate in the full development cycle. | Candidates should have over 9 years of software development experience with expertise in backend systems and workflow optimization. A Bachelor's or higher degree in Computer Science or equivalent practical experience is preferred. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world class customer service for our community of guests and hosts is a critical mission of Airbnb. This is an area of unprecedented scale and complexity. In no other domain the efficiency and reliability of servicing tech translates so directly into competitive advantage, brand loyalty and the fundamentals of the business. The Automation Foundation team under Airbnb Community Support is critical for the goal of creating the best customer service experience for our users. The Difference You Will Make: As a staff software engineer, you will lead two areas that are critical to Airbnb community support: Automation Platform, a large-scale, widely adopted conversational AI platform at Airbnb, You will also collaborate with different AI & ML engineering teams, cross-functional business partners and contribute directly to the success of many AI driven products for our community. Automate the provision for our internal human agents and AI agents. A Typical Day: Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems and enhance AI prompt effectiveness. Drive the technical vision and strategy for workflow and backend optimization. Lead and contribute to the full development cycle: technical design, implementation, testing, experimentation, and deployment. Participate in code and design reviews, offering constructive feedback to improve technical quality. Optimize system availability, performance, and scalability while pushing enhancements for improved efficiency. Your Expertise: 9+ years of software development experience in service-oriented architectures and backend development. Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture. Expertise in designing and iterating on prompt engineering to fine-tune AI capabilities for AI/LLM-driven scenarios. Expertise of RAG patterns, memory routing, and agent planning. Expertise in integrating LLMs with APIs, vector databases, and orchestration framework. Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience. Excellent collaboration and communication skills to work effectively across teams and domains. Passion for agile development, system optimization, and team productivity enhancements. Bachelor’s and/or Master’s/Ph.D. degree, preferably in Computer Science, or equivalent practical experience. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Lead regional experiences acquisition, sourcing, pitching, and optimizing host partnerships to meet KPIs. | 15+ years in talent partnerships, sales, or account management, managing regional teams, with strong regional market knowledge and CRM proficiency. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe. Airbnb Experiences are completely reimagined experiences — hosted by local people, brands, businesses and content creators who know their city best. Every activity offers guests an authentic way to connect with the place they’re in and to meet people with shared interests. The Acquisition Team, within the Experiences Supply organization is a multidisciplinary team that focuses on finding, pitching and onboarding the most exciting activities happening in your city today. We also work with the most exciting people, businesses and brands to introduce new experiences to the world. We generate leads, pitch Airbnb’s value proposition and ultimately acquire those leads through the sales / partnership funnel to grow Airbnb’s Experiences business. We create exceptional hosted experiences that foster human connection, combatting the loneliness epidemic by bringing people together in the real world. The Difference You Will Make The ‘Senior Manager, AMER Acquisition - Experiences’, drives and is accountable for the AMER Experiences Acquisition team’s success. Your team is responsible for the acquisition of experiences in their assigned cities through research, proactive sourcing & compelling pitching. You will track & hold your team accountable for stretch goals that demand a creative and resourceful approach, encouraging the exploration of different avenues to grow the Experiences business in your region. You and your team are responsible for finding & developing high-quality, in-demand experiences and sourcing expert individuals, content creators & local business / brands as hosts. You will balance the cross-functional needs of our design, business, legal and leadership teams – as you move your team’s experiences through the acquisition funnel. You will support streamlining lead generation, acquisition & account management processes – optimizing your region’s portfolio of hosts & listings and driving the growth & sustainability of your region’s Experiences business. You will clear a path for your team to sprint to achieving their quarterly & annual objectives and KPIs – addressing blockers, rewarding wins and reporting out on your region’s output to VP+ level leadership. This role reports into the Dir. Supply Acquisition - Experiences. A Typical Day • Represent your region & team – Consistently track, develop & present your region’s wins, worries and blockers to cross-functional stakeholders & leadership, with a strong POV. Proactively lead the solution for any blockers for cross-functional teams to consider. Triage & represent team & host needs to achieve quarterly & annual objectives & KPIs. • Industry Awareness, Trend-Spotting & Sourcing – Stay updated on industry trends, proactively spot emerging opportunities, and creatively source both existing and new experiences by building and contributing to region-specific leads lists. Find & source ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision. • Sales & Acquisition Leadership – Arm, motivate & enable the regional teams to acquire Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing experiences, managing leads through internal funnels and tools and tracking output. Have depth of knowledge, full accountability & ownership over your region’s portfolio. • Optimization & Retention Leadership – Set the tone, pace & strategy for account management in your region. Arm, motivate & enable the team to orient hosts through their first 6-12 months on-platform, ensuring that the team is equipped to coach hosts with technical, optimization and growth best practices (e.g. pricing, run-of-show). Be accountable for regional optimization & retention KPIs. • Communication & Collaboration – Provide regular project and regional updates & actionable feedback to cross-functional leads. Size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. • Tracking & Reporting – Develop data & tracking systems for your region. Ensure 100% accurate data hygiene across all tooling and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Ensure that the team stays up-to-date on best-practices, tooling updates & team trainings. • Quality & Alignment to Brand Vision – Ensure that your region’s sourced supply meets the quality bar to deliver against the Experiences vision. Align your region’s leads with taste and quality measures set forth by cross-functional stakeholders. Your Expertise • 15+ years of overseeing talent partnerships, sales / acquisition, account management or similar experience in high-growth environments. • Bachelor's degree or equivalent experience in related fields. • Experience managing small to mid-sized regional teams • Deep knowledge of what is happening in your region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends. • Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts. • Proven track record of innovative problem-solving and a proactive approach to identifying and capitalizing on new opportunities. • Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. • Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) • Accountability for results – with a proven ability to deliver against KPIs & business targets • Demonstrated ability to thrive in ambiguity, pivot quickly, and be motivated by changing circumstances, consistently acting as a self-starter. Your Location: Due to the nature of this position, the successful applicant will need to be based in San Francisco, Los Angeles, New York Or Miami to be able to conduct their work. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care Of You Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $208,000—$260,000 USD

Lead and mentor a large engineering team to develop AI and data products, define strategic roadmaps, and collaborate across functions. | Over 12 years of industry experience, proven leadership in building scalable data and ML products, and experience in setting multi-year technical strategies. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Marketplaces Data and AI is a group of passionate machine learning, software, data, and analytics engineers. We are responsible for developing new, cutting-edge AI and data products that leverage Airbnb’s massive datasets across Users, Listings, Pricing, and Supply/Demand. You will be a crucial part of the Guest and Host organization, building the intelligence that powers the web and native apps used by hundreds of millions of guests and hosts globally. The Difference You Will Make: • Define and execute strategy to dramatically improve the intelligence of the Guest and Host apps through machine learning and data products. • Set priorities, balance speed and quality, and ensure the engineering team executes against an ambitious roadmap. • Partner with Product, Design, and Data Science to take high-impact ML initiatives from concept to production. • Examples of initiatives include AI Photo Tour, Categories and AI-driven review synthesis. A Typical Day: • Lead and mentor a diverse team of ~10+ engineers and technical leads across Machine Learning, Data Engineering, Analytics Engineering, and Software Engineering. • This role is highly cross functional so you will partner with senior leadership in Data Science, Product, and across our Business to align stakeholders, define multi-year roadmaps, set and execute on iterative milestones. • Collaborate closely with key engineering teams, including Host Tools, Pricing, Guest Experience, Trust, Infrastructure, and Customer Service Platform. • Coaching and developing team members, helping them grow their careers, technical expertise, and collaboration skills. Your Expertise: • 12+ years of industry experience, with a minimum of 5-7 years in engineering management. • A proven track record of shipping highly scalable data and machine learning products to consumers in a fast paced environment • Expertise in setting 2-3 year technical strategies and roadmaps, aligning vision with diverse executive and technical stakeholders. • Demonstrated experience building, scaling, and leading high-performing teams quickly in dynamic, fast-paced domains. • Exceptional people management and mentorship skills, with a history of recruiting, developing and retaining top engineering talent. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Design and manage data workflows and real-time serving systems to support ML model training and recommendations for Airbnb hosts. | 6+ years experience, strong ownership of distributed systems, expertise in large-scale data processing frameworks like Presto or Spark, and production ML lifecycle experience. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The difference you will make The Host Pricing Settings org is looking for a Senior Software Engineer to help us craft the next generation of tools for Airbnb hosts. Our team empowers Airbnb hosts to better run their business by providing the tools and education to implement pricing strategies that adapt to their evolving goals. As a Senior Engineer on the Guidance Serving team, you will collaborate closely with our Product, Data Science, and ML Engineering teams to design strategies, develop programs, and build tools that enhance the quality, efficiency, and speed of ML training and serving data. Your work will focus on delivering model recommendations to users, ensuring seamless integration with Host Pricing functionality, and building the infrastructure necessary to support real-time, impactful decision-making. A typical day • Design and manage end-to-end data workflows to support the ML engineering lifecycle, focusing on preparing data for model training, tracking data lineage, evolving schemas to adapt to changing needs, and ensuring data integrity and reliability in production. • Build and optimize real-time serving systems to deliver low-latency, high-throughput APIs for model predictions and personalized recommendations, ensuring reliable and scalable performance in production environments. • Collaborate with other product engineers and cross-functional partners to develop new Host pricing functionality and surface model recommendations, insights and analytics • Contribute to the development of long-term workflow strategies, roadmaps and ML serving development within the Host Pricing organization. • Mentor and coach team members, providing guidance in ML serving and data engineering best practices and support to enhance their skills and performance. • Ability to work in areas outside of your usual comfort zone and show motivation for personal growth Your expertise • 6+ years of experience with a BS/Masters or 4+ years with a PhD • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. • You exhibit strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle. • You have excellent communication skills and the ability to work well within a team and across engineering teams. • Expertise in large-scale distributed data processing frameworks like Presto or Spark. • Prior experience with the whole lifecycle of productionalization of ML models, including ETL pipelines for data training, feature generation, model evaluation and real-time serving. • You are a strong problem solver and have solid production debugging skills. Your Location: Remote - USA This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed Our Commitment To Inclusion Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $191,000$223,000 USD

As a Senior Staff Engineer, you will lead the lifecycle management of Airbnb's Kubernetes compute platform and enhance the engineering experience. You will ensure reliability, scalability, and security for infrastructure teams to deliver quality features. | Candidates should have a BS, MS, or Ph.D. in computer science or a related field, with 12+ years of relevant experience in infrastructure and 4+ years with a public cloud provider. Kubernetes experience is required, and experience with Istio/Envoy is preferred. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, our mission is to create a world where anyone can belong anywhere. The Cloud Infrastructure team is responsible for delivering and operating the foundational platforms and cloud environment that power Airbnb. Airbnb is a member of the Cloud Native Compute Foundation’s end user community and regularly meets with peer companies to discuss cloud native engineering challenges at scale. The Difference You Will Make: As a Senior Staff Engineer on the Cloud Infrastructure Compute team, you’ll be the technical leader for the lifecycle management of our Airbnb Kubernetes compute platform. You will enable the Cloud Infrastructure organization to work efficiently and effectively by enhancing all aspects of the engineering experience. This compute platform is the foundation for all of the features that Cloud Infrastructure delivers in security, networking, developer experience, and efficiency. This compute platform ensures the consistency required to enable delivery across multiple cloud vendors. Your peers will rely on you to provide a quality platform that makes it easy to deliver quality features to our product teams across Airbnb. Your team will provide the reliability, scalability, security, and developer experience necessary for infrastructure teams to deliver enhancements to the platform and product teams to deliver first class experiences to Airbnb Guests and Hosts around the world. A Typical Day: Provide technical leadership on high-impact projects. Influence and coach a distributed team of engineers. Deliver enhancements that drive the cost efficiency of our cloud platform. Facilitate alignment and clarity across teams on goals, outcomes, and timelines. Manage project priorities, deadlines, and deliverables. Contribute to the multi-year strategy to evolve Airbnb’s Cloud Platform Design, develop, test, deploy, maintain, and enhance the Airbnb compute platform. Your Expertise: BS, MS or Ph.D. in computer science or related field, or equivalent work experience 12+ years of relevant work experience in infrastructure 4+ years of expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2). Experience setting technical direction, planning, and successfully executing on large projects spanning multiple teams Kubernetes Experience is required. Istio/Envoy Experience is preferred. Passionate about efficiency, availability, quality and developer experience. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $244,000—$305,000 USD

Design and maintain tools for service reliability, collaborate on scalable service design, lead incident response, and mentor team members. | 9+ years experience, strong coding in Java/Python/Go, experience with distributed systems, cloud platforms, containerization, and incident management. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join We are looking for a Staff Software Engineer to join our Site Reliability Engineering team. As a Staff Software Engineer in SRE, you will be responsible for developing and maintaining the tools and systems that enable our engineering teams to operate our services reliably and at scale. You will work closely with our SREs and other engineering teams to ensure our services are properly instrumented and able to scale with our growing business. The Difference You Will Make In this role, your expertise in developing and maintaining tools and systems will be instrumental in bolstering our services' reliability and improving how the company manages incidents broadly. By collaborating closely with other engineering teams you will help establish a culture of reliability throughout the organization by providing a comprehensive incident management platform that is being used for instrumentation, operability, and around incidents. Your ability to identify opportunities for improvement and drive their implementation will contribute significantly to our overall operational efficiency and growth, ensuring that our services remain resilient as our business continues to expand. Additionally, as an essential part of this role, you will serve as an active member of our first responder SRE team, responding to and managing high severity incidents. Your vast technical experience and leadership skills will be invaluable as you step into the role of Incident Commander during these critical events. You will guide cross-functional teams during crisis situations and ensure timely resolution, minimizing the impact on our customers and business. This aspect of your work will require not just strong technical acumen, but also excellent communication and coordination skills, resilience under pressure, and a firm commitment to our culture of blamelessness and continuous learning. A Typical Day • Design, implement and maintain the tools and systems that support service reliability, monitoring, and alerting. • Collaborate with other engineering teams to ensure services are designed with reliability in mind, and provide guidance on the appropriate use of tooling and automation. • Identify opportunities to improve the reliability, scalability, and efficiency of our services and drive their implementation. • Work with SREs to understand the challenges they face in operating our services and develop tools and systems to help them manage these challenges. • Participate in incident response and post-mortems to identify and address systemic issues. • Continuously evaluate new technologies and industry best practices to improve our SRE tooling and incident response procedures. • Gain and maintain an intimate understanding of how the critical parts of the site work (services, infrastructure, tooling, and processes) • Lead high-urgency incident management and mentor less-experienced team members in effectively handling incidents. • Contribute to better incident retrospectives, driving improvements in our overall reliability and incident response time. Your Expertise • Bachelor's degree in Computer Science or related field. • 9+ years of experience in software engineering or SRE roles, with a focus on large scale distributed systems. • Strong coding skills in at least one programming language, such as Java, Python, or Go. • Experience with distributed systems and service-oriented architectures. • Experience with cloud computing platforms such as AWS or Google Cloud Platform. • Strong conviction in software development best practices, including version control, automated testing, and continuous integration and delivery. • Experience with containerization technologies such as Docker and Kubernetes. • Excellent problem-solving and analytical skills, with a strong attention to detail. • Ability to work effectively in a fast-paced and dynamic environment. • Strong communication and interpersonal skills. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care Of You Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Lead engineering teams to design and build AI-driven growth platforms, collaborate with cross-functional teams, mentor engineers, and drive technical and product excellence. | 9+ years experience, proficiency in major backend languages like Java/Python, experience with modern frontend frameworks, delivering end-to-end products, and strong communication skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples: • Growth Platform: Designed to increase supply and retain existing hosts. • Policy Platform: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges. • Community Platform: Establishes a social platform to drive community enablement, collaboration, and success. • Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own. • Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests. The Difference You Will Make: Our team is building an AI driven growth platform to serve as a true growth engine for Airbnb's supply expansion. This platform will leverage AI-driven intelligence to provide sales insights, meet diverse supply needs, help current hosts achieve greater success on the Airbnb platform, and build lead funnels to attract more high-quality hosts to Airbnb. There is immense potential for AI-driven initiatives to revolutionize the supply funnel at Airbnb. This role presents an exciting opportunity to create a unique and impactful platform that addresses complex business challenges. In this position, you will closely collaborate with and influence stakeholders across technical, business, product, and design teams to identify, scope, and deliver critical initiatives. As you lead efforts across these stakeholders and work with a distributed team of engineers, you will also actively contribute to prototyping, evaluating, and implementing solutions. This is your chance to make a lasting impact on Airbnb's growth trajectory and technology landscape! A Typical Day: • Design the future state of our technical systems by combining a strategic understanding of our highest level product goals with a deep understanding of our existing systems to inform the right technical and product tradeoffs for both short and long term • Lead engineers—both inside and outside your immediate team—in building out these technical solutions • Participate in the development of product and UX requirements by engaging early and often with designers, product managers and other stakeholders to help steer teams on the most efficient path towards overall goals • Nurture a culture of technical quality from design, through code review, to production operations • Mentor other engineers in developing their technical and collaboration skills • Identify and propose solutions to problems coming in the way of technical and product engineering excellence • Collaborate with internal teams across the tech community, Hosting, Guest and Mobile and data engineering. Your Expertise: • 9+ years of relevant software development industry experience in a fast-paced tech environment • Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python) and experience with modern frontend frameworks (e.g., React, Angular, Vue.js) • Proven track record of delivering end-to-end products in a collaborative environment, from ideation and planning to implementation and launch • Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms • Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners • Passion for creating intuitive user experiences and a keen interest in data systems and analytics • Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality • Strong understanding of how deep backend systems are expressed in the UX shown to customers • End-to-end mentality that transcends team boundaries and helps find globally optimal solutions • Excellent communication skills and the ability to work well within a team and with teams across the engineering organization • Passionate about efficiency, availability, system quality and user experience • Passionate about building AI-driven applications that deliver innovative and impactful solutions Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Manage global survey programs and listening frameworks to drive customer insights and operational improvements across multiple stakeholder teams. | 6-10 years in business analytics or customer experience, experience with survey tools and metrics like NPS and CSAT, strong project management and data fluency, BA required, MBA preferred. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Every day, Airbnb Hosts offer unique stays and experiences for guests at millions of Airbnb listings around the world. To better understand the needs of Hosts, guests, and communities, Airbnb continually listens to customer feedback. This feedback makes it possible for Airbnb to improve our platform and services, and the way we do business. Within Global Operations, the Survey Ops Program Manager will be part of a broader network at Airbnb focused on listening excellence. In this role, you will contribute to global listening strategy, metric development, and listening frameworks for business stakeholders. The Difference You Will Make: You will own listening framework requirements for stakeholder teams, survey program management, digital listening funnels, survey vendor relationships, voice of customer analyses, and voice of customer dashboards. You will be an expert on key metrics and any impacts to these metrics from a survey audience or survey operations perspective, at any given time. This role will also partner across teams on a backlog of experiential fixes, and regularly present updates at relevant stages of the survey lifecycle: survey requirements, operations, designs, plans, analyses, insights and findings. A Typical Day: • In this position, you will own listening channels that contribute to our Global Operations Net Promoter Score (NPS) and Customer Satisfaction (CSAT) insights. • Your area of listening will be focused in terms of building out frameworks and requirements for targeted audiences and stakeholder teams. • Projects you own will include surveys, feedback tools and research projects, as well as dashboards, summary analyses and survey metric reporting. • You will regularly connect with vendors supporting surveys and research, produce dashboards and analyses as needed, and represent your immediate team across broader international and cross-functional employee working groups. Your Expertise: • Proven track record of driving global surveys and customer research • Strong fluency with data and analytics, with SQL skills preferred • Experience in metric development and maintenance at the company level (CSAT, NPS, Effort Score), • Highly skilled at working seamlessly across multiple stakeholders and functions • Highly organized, with the ability to track numerous programs, projects, and tasks • Confident and comfortable when working with other functions at various levels • Strong work ethic that blends well with a hard-working team of peers • Proven track record in understanding and presenting data and success metrics • Strong presentation skills, ability to synthesize data and insights into meaningful stories • Curious learner with passion for customer insights-to-action. • BA required. MBA or equivalent experience preferred. CCXP, PMP or Net Promoter Certified a plus. • Business and data analysis, and project management experience, plus 6-10 years business analytics, experience in customer advocacy, customer experience. • Experience in support operations, hospitality, technology and/or start up environments ideal. • Tool Experience – G Suite, Medallia, Qualtrics, Sprinklr, User Voice, Excel, JIRA, Asana Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Design, build, and maintain scalable data pipelines and APIs, collaborate across teams to improve data processing frameworks, and enable data engineers to author reliable data products. | 9+ years experience in platform and data engineering with expertise in distributed data processing, ETL orchestration, data warehousing, and strong SQL skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Community Support Platform organization keeps our hosts and guests supported throughout the entire Airbnb experience. At its core, the CS Data Platform team provides the trusted data foundation and metrics for the most important data across offline and online consumption, empowering operations, analytics, engineering, product, and leadership teams with data they can trust. The Difference You Will Make: In order to ship data products (e.g. tables, metrics, dashboards, etc.), the team and data practitioners are transforming data generated from different sources (internal, external) with various internal frameworks and technologies with different guarantees, schema definition languages and processing modalities. We're looking for people who thrive at the intersection of platform and data engineering: combination of strong technical skills, creativity, and a passion for engaging with and empowering data practitioners and make it easier to deliver consistent, tested, and observable data-backed by automation and guardrails (CI/CD), data contracts, and robust monitoring. A Typical Day: • Work closely with the core data engineering team, data services team, and other product engineering teams in the Community Support Platform, understanding their productivity and data authoring pain points, and build solutions to resolve them scalably and flexibly. • Deeply understand the different logging and data processing frameworks and collaborate with data infrastructure teams and evolve how we integrate data flows between different frameworks and serving layers worlds, ML and non-ML, and allow systems to deal with data more effectively • Own challenges end-to-end, proactively addressing gaps and acquiring new skills to resolve complex issues. • Mentor and inspire your teammates in enabling code quality, operational excellence, and shared learning. • Participate in all phases of software development from architecture/design through implementation, testing, and on-call. • Develop, automate and standardize: logging, enriching, serving data for ML training, inference, benchmarking and monitoring (anomaly detection, safe deploys) to build the next generation of Generative AI products • Enable data engineers and analytics engineers to author data products • Design, build, and maintain robust and efficient data pipelines and APIs that collect, process, and serve data from various sources, including backend events logged as part of LLM flows, customer interactions across multiple channels, CS agents, LLM evaluations etc. Your Expertise: • 9+ years of industry experience at the intersection of platform data engineering and software engineering with BS, MS or PhD in CS or similar • Proven ability to not only developing data processing pipelines, but design guardrails and abstractions that scale-reducing toil and raising confidence for all engineers • Deep experience building distributed batch/streaming pipelines (e.g., Spark, Flink, Kafka) and working with distributed storage (e.g., HDFS, S3). • Expertise with ETL orchestration tools (Airflow, Luigi, AWS Glue, etc.). • Strong knowledge of data warehousing, relational databases (PostgreSQL, MySQL), and columnar stores (Redshift, BigQuery, ClickHouse, HBase). • Comfort driving architectural discussions across services, repositories, and environments. • Skilled in SQL and data processing (batch and streaming), with a track record of analyzing large datasets to uncover gaps and insights. • Excellent collaboration and communication skills; able to influence technical direction across teams. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000-$255,000 USD

Lead trend and foresight research to identify consumer behavior changes and provide actionable insights to guide Airbnb’s long-term strategy and innovation efforts. | 12+ years in trend and foresight research with global experience, strong qualitative and quantitative skills, leadership and coaching ability, and proficiency with AI and diverse data sources. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Join Airbnb’s dynamic Research Team, which arms Airbnb with actionable insights to inform strategic decisions across business functions. You’ll be part of Innovation Insights, a division of Research that delivers insight into cultural trends, the competitive landscape, key audience segments, and new growth opportunities to help shape the future of Airbnb. You’ll work closely with partners across Strategy, Product, and Marketing teams. Innovation Insights is also at the forefront of incubating new research methods, including AI-based tools, which accelerate research and unlock new insights for Airbnb. The Difference You Will Make As Senior Trends & Foresight Lead, you will identify signals of change in consumer behavior, forecast their business implications, and provide leadership teams with insights to navigate fast-evolving cultural landscapes. Success in this role means synthesizing a range of data and resources to deliver compelling narratives that inform long-term strategies, uncovering both risks and opportunities. Your work will be measured by the clarity, relevance, actionability and impact of your insights. A Typical Day • Analyze and synthesize diverse data sources (secondary/syndicated, social, AI-powered, quant, qual, internal, external, etc.) to uncover consumer trends. • Develop compelling, actionable frameworks and narratives to communicate trends and their business implications to cross-functional partners. • Collaborate with researchers across the team, helping them to contextualize their work within broader trends and cultural norms. • Lead high-priority, deadline-driven projects and develop clear, concise deliverables that engage and inspire decision-makers. • Oversee relationships with external agencies for Trend & Foresight functions, including evaluating potential new tools and subscriptions. • Collaborate on innovative new methods that unlock new insights and increase efficiencies across research. • Coach and develop a direct report, ensuring their growth and the quality of their contributions. Your Expertise • 12+ years of relevant trend and foresight experience, including delivering insights at global and regional scales. • Degree in research, marketing, social sciences, future studies or other relevant field; advanced degrees preferred. • Demonstrated ability to create actionable, compelling narratives and frameworks, including via slide reports (Google suite proficiency a plus). • Expertise in both qualitative and quantitative analysis, and ability to evaluate external data sources. • Hands-on experience with a broad range of trend analysis resources, including AI applications. • Proven ability to lead and coach individuals, driving high-quality, impactful work. • Excellent interpersonal skills—collaborative, solutions-oriented, and able to foster teamwork across functions. • Ability to balance a detail-oriented, hands-on approach with creative, “outside-the-box” thinking. • Comfort navigating ambiguity; able to clarify, simplify, and identify opportunities to add unique value. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $208,000—$260,000 USD

You will work on systems at scale with large data sets and build applications for various use cases. Collaborating with cross-functional partners, you will identify opportunities for business impact and drive engineering decisions. | Candidates should have 9+ years of industry experience and a degree in Computer Science or equivalent. Experience in building high-quality products and fraud prevention systems is essential. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Identity Team Join our team at Airbnb and play a crucial role in enhancing transparency and trust within our global community! We pride ourselves on using identity verification as a powerful tool to build trust among our users. This team works with design, product, privacy/legal, operations, and other engineering teams to verify users are who they say they are and build trust on the platform. If you're passionate about developing cutting-edge solutions that drive positive impacts on a global scale, join us on this exciting journey to foster a safer and more trustworthy Airbnb community! What problems are we solving on Identity? Identity Verification Expansion As advancements in AI and digital technologies evolve, traditional identity verification methods are becoming less reliable, making it crucial to enhance our approach. To maintain trust and safety on the platform and to stay ahead of industry trends and technological advancements, we must incorporate new and more effective verification methods. As part of our team, you will be at the forefront of developing the next generation of identity verification methods, addressing the growing need for robust methods that can adapt to new challenges. Your innovative work will empower users to confidently showcase their authenticity, ultimately enhancing security and trust for all users during their booking experiences. Business Verification While Airbnb started with individual hosts on the platform, as of today, a significant portion of our hosts are professional hosts who operate as an organization. Traditionally, our ID verification focused on verifying individual users and does not support verifying businesses. However, with the emerging regulatory requirements for businesses and to ensure that all hosts can be verified, we are investing in capabilities to represent and verify businesses as first class citizens on our platform. As part of our team, you'll be at the forefront of creating the next generation of identity verification, which will empower new user segments, such as businesses, co-travelers, and co-hosts, to verify their legitimacy to end-users. By introducing business verification, you'll significantly contribute to establishing trust and enhancing security for guests during their booking experiences. Identity Misuse As part of our team, your primary mission will be to enhance our existing systems by identifying and incorporating new user signals to ensure integrity of all identity verification. You'll have the exciting opportunity to collaborate directly with our operations team, gaining valuable insights into emerging fraud trends and optimize our detection strategies to minimize identity misuse. Your contributions will be instrumental in reducing fraud and preventing safety incidents, ensuring that our platform remains a safe and trustworthy environment for all users. Vendor Optimization Airbnb relies on numerous vendors to help verify the user identity on our platform. While our vendors are a critical part of our defenses, there are opportunities to streamline and optimize how we leverage our vendors to both reduce the cost and reliance on vendors for core capabilities. As a key member of our team, you'll take charge of leading high-impact initiatives aimed at unlocking substantial cost savings while improving effectiveness of our vendors. Your responsibilities will include streamlining integration processes, conducting consistent performance evaluations, and ensuring a seamless and efficient workflow. Additionally, we envision a future where ML, Computer Vision, and AI technologies play a significant role in reducing our dependence on external vendors. You'll have the exciting chance to spearhead initiatives to invest in and implement these cutting-edge technologies, shaping the future of our Identity pipeline. If you're excited about making a tangible difference by revolutionizing our vendor collaborations, and if you have a passion for exploring innovative technologies, this is the perfect opportunity for you to leave a lasting impact on our organization while driving progress in the realm of Identity management! The Difference You Will Make: Work on systems at scale with large data sets, build and continuously improve applications for Airbnb product, business and operational use cases. Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for engineering systems, drive engineering decisions, and quantify impact. Hands-on prototype, develop, productionize, and test solutions and defenses to existing and emerging fraud trends. Your Expertise: 9+ years industry experience Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Experience in building and scaling high-quality and high-traffic products (or systems). Ability to evaluate technical approaches and design product solutions to solve real-world problems. Ability to drive alignment, manage projects and effectively collaborate with stakeholders. Mentorship to junior developers Experience in fraud prevention or identity systems Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD

Lead and develop a team to set and evolve global supply quality standards, design scalable quality systems, and collaborate cross-functionally to protect brand reputation and improve quality outcomes. | 12+ years in quality operations or related fields, 5+ years managing teams, strong hospitality or marketplace business knowledge, experience with global operational models and quality frameworks, excellent communication and strategic leadership skills. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe. The Supply organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. This team recruits and develops Airbnb’s global supply of high-quality stays, Experiences, and Services. With this focus on quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and facilitation of millions more host and guest connections. The Supply Quality team defines what “quality” means at Airbnb and ensures our listings meet or exceed that bar. We are a strategy and operations team building scalable systems, frameworks, and policies that hold hosts accountable while supporting their success. Our team helps protect the Airbnb brand, builds guest trust, and enhances host excellence. The Difference You Will Make: As Senior Manager, Supply Quality, you will lead a team of experts responsible for setting and evolving Airbnb’s global supply quality standards. You’ll be accountable for designing and delivering scalable systems and interventions that improve quality outcomes, drive accountability, and align with Airbnb’s values. You’ll also be a key leader for the Quality function—managing people, solving complex problems, and influencing cross-functional priorities that have a broad impact on our business and community. A Typical Day: • Lead, coach, and develop a team of Quality Standards Managers and Leads, fostering growth, inclusion, and strong execution. • Set the strategic direction for supply quality standards, including designing frameworks that scale globally across diverse markets and listing types. • Act as the primary point of accountability for quality enforcement initiatives—working with Trust, CX, Policy, and Product Management to build effective systems. • Translate guest expectations, host capabilities, and business goals into enforceable quality requirements that protect Airbnb’s reputation and ensure excellence. • Serve as a key thought partner to Product, Data Science, Legal, and Customer Experience teams—shaping tools and solutions that embed quality into the Airbnb platform. • Lead and manage the resolution of high-stakes quality escalations and reputational risks with judgment and clarity. • Represent the Quality function in cross-functional leadership forums and business planning efforts. Your Expertise: • 12+ years of experience in quality operations, strategy, consulting, marketplace operations, or a related field. • 5+ years of experience managing and developing high-performing individuals and teams. • Strong knowledge of the hospitality sector broadly, as well as high scale marketplace business models. • Deep knowledge of global operational models, enforcement systems, and quality frameworks at scale. • Demonstrated ability to lead through ambiguity, scale complex programs, and drive alignment across senior stakeholders. • Strong analytical fluency, including experience turning data into insights and insights into action. • Outstanding communication and influencing skills—able to craft compelling narratives and shift perspectives across varied audiences. • Visionary operator with strong execution skills and a systems mindset. • Able to anticipate long-term challenges and architect scalable solutions. • Comfortable making tough calls and trade-offs with limited information and high ambiguity. • Empathetic leader and culture carrier, committed to developing talent and championing inclusive teams. • Deep connection to Airbnb’s mission and values, with a desire to leave a lasting impact. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $188,000—$235,000 USD