UKG

Lead end-to-end M&A system integrations, define architecture and data flows, and oversee cross-platform implementation across enterprise applications. | Over 10 years in enterprise applications, deep expertise in Salesforce, D365, ETL, and M&A integrations, with strong stakeholder management and technical leadership skills. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. The decisions you make, the products you influence, and the experiences you shape all contribute directly to how organizations run their businesses and care for their people. As the M&A Post Merger Systems Integration Lead, you will operate at the intersection of strategy, enterprise applications, data, technology integration, and large-scale transformation—helping UKG evolve its front‑office and back‑office technology landscape, especially during periods of rapid growth and mergers & acquisitions (M&A). You will influence end‑to‑end business applications across Salesforce Sales Cloud, Service Cloud, Experience Cloud, Microsoft Dynamics 365, Zuora RevPro, and the Enterprise Data Warehouse (EDW). This includes discovery, design, build, test, data migration, and ongoing integration of acquired companies into UKG’s enterprise systems. Your contributions will shape how UKG operates, scales, and delivers operational excellence. About the Team The Strategy & Transformation organization owns the vision, roadmap, governance, and delivery of critical enterprise systems spanning revenue, service, finance, data, and operations. We partner across Engineering, Enterprise Architecture, Corporate Development, Finance, Revenue Operations, Customer Success, Data & Analytics, and Enterprise Solutions and Experience (ESE) to: • Integrate acquired companies and products into UKG’s enterprise business application ecosystem. • Modernize quote‑to‑cash, service, and financial systems across Salesforce, D365, RevPro, and EDW. • Design and govern end‑to‑end system architecture, integrations, data flows, and domain models. • Ensure readiness, adoption, compliance, and operational stability across functional stakeholders. Our team thrives on solving complex business and technology challenges with clarity, rigor, collaboration, and strong product ownership. About the Role As the M&A Technology Integration Lead, you will own the strategy, roadmap, architectural alignment, backlog, and execution for integrating into one or more major enterprise platforms—including Salesforce, D365, Zuora RevPro, and EDW—while leading end‑to‑end integration initiatives tied to M&A. You will: • Lead full lifecycle delivery: discovery, design, requirements, architecture, implementation, testing, migration, and release. • Drive major backlog integrations into UKG’s enterprise landscape across Sales, Service, CPQ, Order‑to‑Cash, Core Financials, and EDW. • Define integration strategy, solution architecture, data model design, and cross‑platform interoperability. • Own and prioritize the Salesforce and/or Core Financials product backlogs, ensuring maximum business value. • Lead complex, multi‑system programs with significant functional depth and cross‑organizational impact. This role demands deep systems expertise, strong product leadership, architectural understanding, and the ability to drive outcomes across a highly matrixed environment. Responsibilities - Translate business needs into epics, user stories, specs, and data mappings. - Lead multiyear integration strategy and roadmap across enterprise platforms. - Drive M&A assessments and end to end integration across CRM, CPQ, O2C, financials, revenue recognition, and analytics. - Define architecture, data flows, integration patterns, and technical standards. - Oversee Agile delivery, testing, data validation, and operational readiness. - Own Salesforce and D365 backlogs; lead design, enhancements, and integrations. - Ensure data quality, reporting accuracy, and EDW alignment. - Govern complex programs, risks, communication, and cross functional alignment. About You Basic Qualifications • 10+ years of experience in Product Management, Product Ownership, Enterprise Applications, Program Management, or Business Systems leadership. • Deep expertise in Salesforce Sales Cloud, Service Cloud, CPQ, Experience Cloud, Dynamics 365, Zuora RevPro, MuleSoft, Informatica/ETL, and Enterprise Data Warehouse concepts. • Demonstrated leadership of large‑scale system integrations, including M&A technology integration. • Strong ability to write detailed requirements, functional specs, data mappings, and acceptance criteria. • Experience testing cross‑platform configurations, integrations, and data flows. • Strong communication, stakeholder management, and decision‑making skills. • Proven ability to operate in complex, ambiguous, and fast‑moving environments. Preferred Qualifications • Experience leading global product implementations across multiple regions. • Knowledge of end‑to‑end quote‑to‑cash architecture across CRM → CPQ → Billing → ERP → RevRec. • Expertise in EDW design patterns, KPIs, metrics, and data validation. • Salesforce, D365, MuleSoft, Informatica, PMP, CSPO/PSPO, or similar certifications. You are a strategic, systems‑thinking product leader who thrives in complexity. You bring: • A balanced mindset across strategy, delivery, architecture, and data. • An influential, collaborative leadership style. • A strong ownership mentality with clear accountability. • Ability to simplify complex, multi‑system problems into actionable plans. • Curiosity, resilience, and a commitment to continuous improvement. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $163,900.00 to $235,550.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

Develop and maintain complex software systems, contribute to architectural design, and ensure code quality and performance. | Requires 4+ years of experience, proficiency in Java/React, cloud and DevOps knowledge, and experience with databases and message brokers. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the role: We are looking for a Software Engineer III- Eng to join our dynamic team in Onboarding. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are used by enterprises and users worldwide. As a Software Engineer III- Eng, you will be responsible for the design, development, testing, deployment, and maintenance of complex software systems, as well as mentoring junior engineers. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities: Software Development: Write clean, maintainable, and efficient code for various software applications and systems. Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance. Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems while ensuring scalability, reliability, and maintainability. Code Review: Diligently review code by other developers, provide feedback, and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices. Examples include but are not limited to: following coding guidelines, supporting efficient and maintainable code, ensuring observability is built from the ground up, and effective unit and integration tests. Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Nunit, Selenium), and design patterns leveraging the test automation pyramid as the guide. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. DevOps Model: Understanding of working in a DevOps model. Take ownership from working with product management on requirements to design, develop, test, deploy, and maintain the software in production. Documentation: Properly document new features, enhancements, or fixes to the product, contributing to training materials, and sharing knowledge with the team. Collaboration: Coordinate with other team members, product, and external team members to align and ensure the integrity and quality of the final solution *****UKG is unable to offer sponsorship for this position.***** ****This is a remote role in New Jersey**** About you, Minimum Qualifications: • Bachelor's degree in computer science, engineering, or related technical field, or equivalent practical experience. • 4+ years of professional software development experience. • Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript. ( The product is Java/React) • Extensive experience with software development practices and design patterns. • Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA. • Understanding of cloud technologies and DevOps principles. • Experience with NoSQL (Mongo) and SQL (Postgres) databases. • Experience of message brokers such as RabbitMQ or Kafka. • Strong experience with front-end framework such as React or Angular. • Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Preferred Qualifications: • Experience with cloud platforms like Azure, AWS, or GCP. • Familiarity with CI/CD pipelines and automation tools like TeamCity or GitHub Actions. • Experience with test automation frameworks and tools. • Knowledge of agile development methodologies. • Familiarity with developing accessible technologies. • Dedicated to diversity and inclusion initiatives. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $102,300.00 to $147,050.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

Lead product strategy and compliance for payroll in Mexico, ensuring alignment with local regulations and market needs. | Deep expertise in Mexican payroll, fluent Spanish, 6-7 years in HR/payroll/tech environments, and experience leading large projects with cross-functional teams. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Role With continued success in the Global Payroll and Workforce Management market, UKG is expanding and searching for motivated, talented, and driven Lead Product Managers to join our Global Payroll Team. You will play a pivotal role in shaping the future of our Global Payroll and Workforce Management (WFM) solutions. You will own the Product Strategy for In-Country Compliance in Mexico. Deep expertise of Mexican payroll is required, alongside fluent Spanish language skills. This is a unique opportunity to lead product ownership in regions where compliance requirements are complex and evolving, and where deep local expertise is essential. Why This Role Matters This is a strategic role within UKG’s Global Payroll, helping deliver next-generation Payroll and WFM solutions tailored to the compliance needs of each country. You’ll be instrumental in building the engine that powers our Workforce Experience Suite, ensuring our products are not only compliant but also competitive and customer-centric. What You’ll Do Own the Product Strategy for In-Country Compliance in Your Country or Region Lead the definition and execution of product roadmaps for Payroll and WFM compliance in specific regions, ensuring alignment with local regulatory requirements and market expectations; whilst forming part of the holistic whole platform. Drive Product/Market Fit Collaborate with Go-To-Market (GTM), Pre-Sales, and Managed Services teams to ensure our products meet the nuanced needs of each country’s compliance landscape, taking into consideration, global, local and company specific compliance requirements. Act as a Compliance Product Owner Apply Product Owner and Analyst style capabilities to deeply understand local legislation, translate it into product requirements, and ensure these are reflected in the roadmap from initial ideation through to successful market release. Bridge the Gap Between Pre-Sales and Product Take ownership of a skillset that has traditionally fallen to Pre-Sales, but requires dedicated product leadership and domain expertise in the region – be the owner of Product Market fit. Lead Product Development Lifecycle Guide cross-functional teams through the full product lifecycle, from ideation to delivery, ensuring high-quality outcomes and customer satisfaction. Required Skills & Experience Analytical & Problem Solving Strong understanding of complex business processes and compliance frameworks. Ability to gather and reconcile data from multiple sources to inform product decisions. Experience diagnosing feature gaps and technical bugs, and working with engineering to resolve them. Communication & Collaboration Excellent written and verbal communication skills in English as well as local language for the region. Ability to write clear, systematic functional specifications. Skilled in facilitating product design workshops and cross-functional sessions. Comfortable presenting product updates to internal teams and customers alike. Technical & Product Expertise 6–7 years of experience in HR, payroll, financial, or tech-based environments. Deep expertise of Mexican payroll - local payroll and WFM compliance, legal, regulatory requirements, etc.. Proven track record of leading large-scale projects involving multiple technologies. Working knowledge of Agile/Scrum methodologies. Experience with tools like JIRA, Azure DevOps, or similar. Understanding of relational databases and APIs. Fluent in Spanish. We operate in a collaborative, hybrid model. 3 days per week in either the Lowell or Sunrise office is required. Desirable Qualifications University degree or equivalent in a relevant field. Experience working in a global product organization. Ability to work independently while collaborating across global teams. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. USA Pay Transparency The pay range for this position is to $129,500 and $186,100, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits

Consistently exceed sales quotas by presenting HCM/WFM products and services to decision makers and developing sales proposals based on technical needs. | 1-3 years proven sales success with strong knowledge of HCM/WFM/SaaS industry, preferably with experience selling WFM/HRMS/Payroll solutions. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters--and so do you. A company culture that breeds and supports success at every level, putting our employees first! Ideally, candidates will live in or near their territory and are familiar with the local business climate. Challenging? Yes! UKG expects a lot from our sales reps and we provide a lot for our reps to succeed. Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. If you are known as an over-achiever, and you've been looking for the opportunity to land your "last" WFM/HRMS/Payroll sales position, this is it! For sales reps who can prove their WFM/HRMS/Payroll game, click the "Apply Online" link. All exploratory inquiries and applications for sales employment are kept confidential. Here at UKG, Our Purpose Is People. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers What UKG Offers: Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record time-frames Responsibilities: Consistently exceed sales quotas Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM/WFM products and services to final decision makers and end users within an assigned territory Identify sales opportunities and develop sales and marketing proposals for customers on HCM/WFM products and services based on their technical needs Required Qualifications: Strong knowledge of HCM/WFM/SaaS Industry Must have 1-3 years of proven success in a selling role Preferred Qualifications: Experience selling WFM/HRMS/Payroll solutions strongly preferred Travel Requirements: 50% Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry -- because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Pay Transparency: The base salary range for this position is $100,000 annually. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster. UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. LI-Remote

Build and maintain customer relationships through face-to-face interactions, develop sales campaigns and proposals, manage account plans, monitor account health, and collaborate with marketing and sales teams. | 2+ years in account management, sales, or customer success with Salesforce proficiency, ability to travel frequently for customer meetings and events, and experience in technology/software industries. | Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. 2+ years successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. OR 1+ years experience in Customer relations and/or business to business sales experience of selling products and/or providing service to a broad customer/prospect base. Minimum of 1 year experience in the technology/software industries Ability to travel for face-to-face customer interactions and industry events. Proficient in Salesforce Thrives in a quick-turn, high-paced environment Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills Ability to articulate the value proposition of our product offering Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role

Manage customer relationships through face-to-face interactions and events, develop sales campaigns and proposals, maintain account plans, monitor account health, and collaborate with marketing and sales teams. | 2+ years in account management, sales, or customer success with sales quota experience, 1+ year in technology/software industry, Salesforce proficiency, ability to travel for customer meetings and events, and experience in digital advertising or consultative sales. | Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. 2+ years successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. OR 1+ years experience in Customer relations and/or business to business sales experience of selling products and/or providing service to a broad customer/prospect base. Minimum of 1 year experience in the technology/software industries Ability to travel for face-to-face customer interactions and industry events. Proficient in Salesforce Thrives in a quick-turn, high-paced environment Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills Ability to articulate the value proposition of our product offering Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role

Lead and mentor product managers and analysts, oversee solution design and delivery, manage stakeholder communication, and drive technical strategy and innovation. | 8+ years in business systems analysis or software development, 5+ years Gainsight and CRM experience, people management, agile practices, cloud and DevOps knowledge, and relevant certifications. | Team Leadership: Lead and mentor a team of product managers and analysts, providing feedback, guidance and technical/analytical support as needed. Team Development: Develop training plans to enhance the team's technical and professional skills. Foster a positive and collaborative team environment. Requirements Analysis: Ensure the quality of the team's requirements elicitation and user story documentation. Ensure that the desired business outcomes and measurable value (KPIs) are understood. Drive decisions when there may be conflicting requirements. Solution Vision and Roadmap: In close collaboration with business leaders, provide recommendations and drive decisions that impact the strategic systems roadmap and priorities based on business outcomes. Solution Design: Provide oversight for team members in the design of new/enhanced solutions by leveraging your understanding of current technology solutions and business requirements. Ensure designs are technically sound, deliver business value and meet desired outcomes. Software Development: Provide oversight for team members in the build, test, and deployment of systems solutions that meet UKG requirements, leveraging out-of-box functionality wherever possible, favoring configuration over code. Solutions must be scalable and meet security requirements. Architectural Design: Participate in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring high standards of performance, scalability, reliability, and maintainability. Technical Strategic Leadership: Collaborate with peers to drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view. Collaborate regularly with technical leads to ensure high standards of quality. Project Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations. Ensure delivery of desired business outcomes. Stakeholder Management: Provide clear communication to team members and business stakeholders related to requirements, issues, and solution delivery. Build collaborative relationships both within Digital and Business teams. Be confident presenting complex information to senior leaders. Service Health and Quality: Act as the escalation point for production issues, ensuring timely resolution and thorough root cause analysis. Manage vendor relationships. Drive the implementation of measures to prevent future recurrences. Agile Practices: Keep abreast of Agile/Scrum best practices and new trends including delivery through a DevOps Model. Hold team members accountable for adopting and adherence to evolving work delivery processes. Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within Digital and Business teams (e.g. CoPilot, GenAI) Bachelor's degree in computer Science, Business Administration, Engineering, or equivalent practical experience. 8+ years of business systems analysis or professional software development experience 5+ years of global Gainsight and CRM experience, including understanding of several of the following Customer Success and Renewals processes: subscription management, customer success management, renewals, amendments. 5+ years in a people management position with demonstrated success in team development Expert understanding of Gainsight capabilities, tools, and best practices, as well as production support and maintenance. Experience in agile development practices Proven track record of delivering complex software projects on time and within budget. Understanding of cloud technologies and DevOps principles. End to End experience with vendor products, system integration, and data migration projects. Strong organizational and problem-solving skills, eagerness to learn and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to influence and manage changing priorities and address issues quickly and professionally Experience with any of the following systems: Salesforce, DocuSign, Qualtrics, Experience with foundational data, such as Accounts and Contacts Gainsight or similar CS tools certification Familiarity with ServiceNow or a similar ITSM tool Familiarity with CI/CD pipelines and test automation tools. Commitment to continuous learning and professional development

Lead strategic customer engagements with executives to position managed services solutions, collaborate with sales and internal teams on proposals and deal strategy, and influence revenue growth through consultative leadership. | 5+ years selling/supporting HCM and WFM outsourcing solutions in mid-market or enterprise segments, 3+ years in SaaS HR/payroll environments, experience with complex sales cycles, strong executive presence, and ability to travel for onsite client meetings. | Customer Engagement Lead strategic, consultative conversations with customer executives to uncover business challenges and present UKG Managed Services as a transformational solution. Drive executive-level positioning that highlights value realization, ROI, and operational scalability. Establish deep alignment with Sales by actively participating in AE and CAM team calls, regional sales meetings, and field events--ensuring tight integration with the teams and territories you support. Align with Sales, Product, Legal, and Operations to build compelling RFP responses, proposals, and enablement assets. Support commercial negotiations including proposal building, redlining, and pricing strategy alongside internal partners. Deliver industry insights and thought leadership that challenge the status quo and differentiate UKG in competitive sales cycles. Collaborate with Sales to forecast pipeline, identify qualified opportunities, and shape deal strategy aligned with managed services capabilities. Contribute to team quota attainment through influence-based leadership across assigned territories. 5+ years of success in selling or supporting HCM and WFM outsourcing solutions, with a proven track record in mid-market or enterprise segments (2,500+ employees). 3+ years working in SaaS HR/payroll environments with deep understanding of cloud-based service delivery, compliance, and operational scalability. Demonstrated experience influencing $1M+ annual revenue through managed services or consulting engagements, either directly or in a strategic overlay capacity. Ability to travel for onsite client meetings, strategic presentations, and demos; in-person engagement is essential to building trust and driving success in this role. Deep understanding of SaaS technology and managed services in HRMS/Payroll environments. Experience in navigating complex sales cycles and cross-functional collaboration. Familiarity with UKG or similar platforms (e.g., ADP, Ceridian, Workday, SAP, Oracle). Background in consulting, outsourcing, or enterprise solution selling. Experience in compliance, risk mitigation, and global payroll operations. Strong executive presence with the ability to influence and engage senior decision-makers. Exceptional communication and presentation skills, with a consultative and strategic mindset. Ability to operate independently, manage ambiguity, and drive initiatives with minimal supervision. High level of professionalism, confidentiality, and business ethics. Passion for innovation and continuous improvement in HR service delivery.

Engage with manufacturing clients to develop value-based proposals, communicate business cases, collaborate cross-functionally, and support post-sales value realization. | Requires 5+ years experience in consulting or business development in manufacturing, strong communication and data analysis skills, and familiarity with HCM platforms and programming concepts. | Engage with prospects and customers during the sales cycle to build a point of view and business case demonstrating how UKG's products and services help meet strategic and operational goals. Collaborate with regional sales teams to develop value-based proposals tailored to manufacturing clients in the U.S., Canada, Mexico, and key LATAM markets Share best practices from other customers through storytelling tailored to each client. Translate qualitative and process-related insights into quantitative business cases and value narratives demonstrating clear business outcomes. Communicate effectively with stakeholders from individual contributors to senior executives in HR, IT, Finance, and Operations during discovery and recommendation phases. Create compelling visual storytelling, presentations, and white papers that deliver value messaging, business case results, and value-based proposals. Partner with customer success to evaluate clients' post-sales usage of the solution to determine whether they realize its expected value. Collaborate with cross-functional teams, including sales, marketing, product development, and customer success, to ensure alignment and successful execution of industry strategies. Enable stakeholders to value-sell using self-service tools, templates, and related practices. Evolve the value-selling practice, data insights, and business case communication, sharing insights with the broader team. Bachelor's degree in Business, MIS, Engineering, Human Resources, or a related field; advanced degree preferred Minimum of 5+ years of experience in management consulting, operational excellence, data analysis, or business development. 5+ years of experience in working in or selling to industrial/manufacturing organizations Adept at working with business intelligence platforms such as Power BI or Excel to support storytelling and decision-making Executive presence and exceptional communication and interpersonal skills to build and nurture relationships with various stakeholders. Strong visual storytelling and presentation-building skills. Strong critical thinking skills and demonstrated creativity. Self-starter who can work in ambiguous situations, inspire others, and facilitate solution-oriented team collaboration. Comfortable working across regions, cultures, and languages Experience supporting manufacturing workforce initiatives or related enterprise software implementations Exposure to HCM technology platforms and workforce analytics in production environments Familiarity with basic programming or data modeling concepts (e.g., SQL, DAX, object-oriented languages) Spanish proficiency (read/write/speak)

Drive enterprise-level revenue growth through strategic sales and executive relationship management, focusing on multi-million dollar contracts and long sales cycles. | 5-7+ years selling cloud/SaaS solutions to C-level executives with consistent quota achievement over $4M and experience managing complex deals over $1M ARR. | Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Forecasting and key tasks updated daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Upper Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. BA/BS or equivalent (MBA a plus) Up to 50%

Manage sales quotas, update Salesforce daily, generate leads, sell payroll and HR solutions, maintain industry knowledge, and collaborate with internal teams. | At least 1 year of full-cycle sales experience, proficiency with Salesforce, payroll service bureau sales experience, located in Eastern or Central time zones, and a BA/BS or equivalent. | Expected to consistently exceed sales quotas Salesforce efficiency with updates daily and accurate and complete information for every opportunity, as well as updating client contacts, based on organizational changes Work closely with the assigned BDR to help with prospecting and lead generation Perform lead generation activities, in addition to the BDR, to generate viable sales opportunities Proficient with the daily use of Salesforce and updating account information and product opportunities The ability to sell Payroll, HR, and other HCM solutions to existing timekeeping and labor accounts Maintain a strong knowledge of HCM/SaaS industry, as well as competitors in the industry Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer related challenges and help them achieve stated business outcomes Land and expand in an account with all key stakeholders Excellent written and verbal communication and presentation skills Strong working relationships with all internal partners to help support business needs Complete all required training courses by the course deadline Complete all expense reimbursement requirements according to monthly deadlines Minimum 1 year experience of demonstrated success in full-cycle sales or 1+ years of experience prospecting to healthcare customers Must be located in Eastern or Central time zones Prior sales experience with a payroll service bureau Organized and detail oriented Strong work ethic, while operating with a high level of integrity, honesty, and commitment to self and all others in the workplace Team player mindset, with the ability to work autonomously and with an extended team BA/BS or equivalent

Exceed sales quotas by selling HCM/Payroll solutions to complex organizations, develop sales proposals, and present products to decision makers within an assigned territory. | 3-5 years selling HCM/Payroll solutions primarily as a new logo rep, experience selling to local governments, excellent communication and organizational skills, and familiarity with the East Coast public sector market. | Consistently exceed sales quotas Must have proven success selling HRMS/Payroll solutions to complex organizations Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. Excellent written and verbal communication, and presentation skills Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM products and services to final decision makers and end users within an assigned territory Incredibly organized Minimum of 3-5 years of proven success selling HCM/Payroll solutions with some experience selling to local governments Organized and detail oriented. Strong work ethic while operating with a high-level of integrity, honesty and commitment to self and everyone else. BA/BS or equivalent. Candidates will live in or near their territory and are familiar with the public sector business climate for local government cities and counties in the East Coast Market.

Drive enterprise-level revenue growth through strategic sales and executive relationship management, focusing on multi-million dollar contracts and long sales cycles. | 5-7+ years selling cloud/SaaS solutions to C-level executives with consistent quota achievement over $4M and experience managing complex deals over $1M ARR. | Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Forecasting and key tasks updated daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Upper Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. BA/BS or equivalent (MBA a plus) Up to 50%

Lead and evolve the ESE service portfolio with a focus on human-centered design, build and mentor a UX team, and drive communications strategy to enhance employee experience and adoption. | 12+ years leadership in service portfolio management, UX or strategic communications, expertise in design thinking and service design, strong executive communication, and ability to influence cross-functional stakeholders. | Define, manage, and continuously evolve the ESE service portfolio in alignment with CIO and enterprise strategy. Establish governance, measurement, and prioritization frameworks to maximize impact and transparency across the portfolio. Ensure services deliver clear business value, are easy to adopt, and reflect UKG's people-first ethos. Anticipate emerging needs and introduce innovative, scalable service models. Champion human-centered design across the ESE portfolio, embedding empathy, simplicity, and accessibility into every touchpoint. Lead research, journey mapping, and service design to remove friction and enhance employee experiences. Partner across IT, HR, and business units to design services that feel connected and intuitive. Build, mentor, and inspire a UX team that drives measurable impact in adoption, satisfaction, and engagement. Communications & Engagement Lead ESE's communications strategy, ensuring services are clearly understood and consistently messaged across the enterprise. Create compelling narratives that highlight service value, adoption, and impact. Partner with Corporate Comms, Change Management and other functions to amplify ESE's role in enabling UKG's purpose and culture through its solutions. Develop change communication strategies that bring employees along the journey and reinforce trust in IT. Serve as a trusted advisor to the CIO and ESE leadership, providing thought leadership on portfolio investments, design, and storytelling. Build strong partnerships across Product, Technology, Customer Experience, and HR. Foster a culture of innovation, inclusivity, and continuous improvement, consistent with UKG values. 12+ years of progressive leadership in service portfolio management, UX, or strategic communications, ideally within global enterprises or technology-driven organizations. Proven ability to design and manage complex service portfolios that deliver measurable value and impact. Deep expertise in design thinking, service design, and employee journey transformation. Bachelor's degree required Exceptional communication and storytelling skills with executive presence. Strong ability to influence and align diverse stakeholders across functions. Key Attributes: People-First Leader - passionate about creating services and experiences that empower UKrewers. Connector - skilled at bridging technology, business, and experience. Simplifier - able to cut through complexity to design services that are intuitive and clear. Trusted Advisor - inspires confidence through clarity, collaboration, and outcomes. Innovator - future-focused and committed to evolving how ESE delivers enterprise experiences.

Verify, seal, package, and ship orders while maintaining quality control and supporting inventory and maintenance tasks in a print shop environment. | Must be organized, proactive, able to work independently and in a team, physically capable of lifting 40lbs, have high school diploma or equivalent, and experience with Microsoft Office; FedEx/UPS shipment software and printer knowledge preferred. | Sorting orders - responsible for verification of order print completion; quality control check Sealing orders - responsible for operating high pressure sealers and verifying document quality Packaging orders - responsible for properly packaging completed orders for shipping, verifying quality seals are in place. Shipping orders - responsible for exterior packaging and confirmation of shipping information for each courier service. All UKG print team members will work collectively to complete weekly task, not limited to, but including, inventory, preventative maintenance, tracking operational daily stats, and other functions. This is a permanent part-time opportunity that requires reporting to the print shop every Tuesday and Wednesday, 12pm - 9pm Sorting orders - responsible for verification of order print completion; quality control check Sealing orders - responsible for operating high pressure sealers and verifying document quality Packaging orders - responsible for properly packaging completed orders for shipping, verifying quality seals are in place. Shipping orders - responsible for exterior packaging and confirmation of shipping information for each courier service. All UKG print team members will work collectively to complete weekly task, not limited to, but including, inventory, preventative maintenance, tracking operational daily stats, and other functions. This is a permanent part-time opportunity that requires reporting to the print shop every Tuesday and Wednesday Must be organized, proactive and independent to meet all required time frames and commitments Expected to work overtime as required during any calendar quarter-end and year-end job assignments Must be self-motivated and able to work in a team environment - communication and ethics are key Microsoft Office applications such as Word and Excel experience Experience using FedEx and UPS shipment manager applications preferred Must be able to stand, walk, twist, and/or bend throughout duration of shift and lift up to 40lbs Must also be able to work in a production environment Knowledge of HP and Xerox Printers is a plus High school diploma or equivalent Must be organized, proactive and independent to meet all required time frames and commitments Expected to work overtime as required during any calendar quarter-end and year-end job assignments Must be self-motivated and able to work in a team environment - communication and ethics are key Microsoft Office applications such as Word and Excel experience Experience using FedEx and UPS shipment manager applications preferred Must be able to stand, walk, twist, and/or bend throughout duration of shift and lift up to 40lbs Must also be able to work in a production environment Knowledge of HP and Xerox Printers is a plus High school diploma or equivalent