UKG

You would partner with Implementation Services to turn strategy into measurable operational outcomes and guide enterprise decisions and initiative prioritization to improve scalability and customer experience. | The role requires 6+ years in complex program delivery and business strategy in matrixed environments, plus the ability to influence senior leaders and make clear, data-driven recommendations. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Role: The Sr. Manager, Business Excellence Partner (BEP) for Implementation Services is an enterprise leadership role responsible for ensuring that Customer Experience Excellence initiatives translate into measurable business outcomes across Implementation Services. This role sits at the intersection of strategy, operations, analytics, and change, partnering closely with Implementation Services leadership to prioritize work, manage trade-offs, and drive predictable, scalable outcomes—without owning delivery teams or P&L. Responsibilities: Serve as the senior CX Excellence partner to Implementation Services leadership, shaping how strategy turns into operational outcomes Own outcome accountability for CX Excellence initiatives supporting Implementation Services, ensuring work delivers real, measurable impact Frame and facilitate enterprise-level decisions, integrating capacity, readiness, analytics, and operational inputs into clear options and trade-offs Drive prioritization and sequencing of CXE work, balancing Implementation Services needs with enterprise constraints and CX strategy Ensure initiatives have clear outcome commitments, defined success measures, and sustained follow-through after delivery Lead benefits realization and performance reviews, identifying when to continue, adjust, or stop initiatives based on results Act as a trusted advisor to senior leaders, reducing coordination burden while improving decision quality and predictability Identify systemic opportunities to improve cost-to-serve, scalability, quality, and customer outcomes across Support Services Influence how the CX operating model evolves, helping design scalable ways of working as the business grows and changes Basic Qualifications: 6+ years delivering complex programs and aligning teams with business strategy. Experience engaging directly with senior executives. Background in business partnering, operations, strategy, or program leadership, preferably in complex, matrixed environments. Ability to influence senior leaders, provide clear recommendations, frame trade-offs, and drive alignment without formal authority. Ability to travel up to 25% as needed. Preferred Qualifications: Demonstrated ability to connect strategy to execution, translating high-level direction into coordinated, adoptable operational action. Strong prioritization and systems-thinking skills, with the ability to see across workstreams, dependencies, and constraints. Operational credibility, with a solid understanding of service delivery, implementation, or customer-facing operations. Proven track record of driving adoption and change, not just launching initiatives but ensuring they are sustained in day-to-day behavior. Excellent communication and synthesis skills, able to distill complexity into clear, decision-ready narratives. Comfort operating in ambiguity, with the judgment to make progress when inputs are incomplete or competing. Data synthesis, analysis, and comfortable supporting the team in developing and reporting operational metrics Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

Lead and coach Renewal Managers, set operational standards, and collaborate with Sales and Customer Success to meet renewal targets and grow revenue. | Requires a bachelor's degree, at least seven years of enterprise SaaS sales or renewals experience, including three years managing teams, and a record of meeting team targets. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you Description We are looking for a Manager to lead a team of Renewal Managers and own a focused portion of the renewals business—approximately $125-400M in annual contract revenue across approximately 2,000 customer renewals. You will be the direct coach and performance leader for your team, responsible for hitting renewal targets, developing Renewal Managers, and creating a team environment where excellence is the standard. This is an operational leadership role where you sit closest to the customer and the front-line team. You own the outcomes of your Renewal Managers' work and are accountable for their performance, growth, and engagement. You are the connector between leadership’s strategy and your team's execution, translating goals into clear priorities and holding your team to high standards while removing obstacles. Your mission: build a team of high-performing Renewal Managers who take pride in their outcomes and grow as thought leaders. You will coach, remove friction, diagnose what's working, and drive continuous improvement. You will be known for fairness, clarity, and results. Responsibilities Direct Leadership & Execution • Own renewals outcomes for your assigned book of business and lead your team of Renewal Managers to achieve or exceed renewal rate, linearity, multi-year attach, and uplift targets across your portfolio. • Lead, coach, and develop Renewal Managers. Conduct regular 1-on-1s, provide real-time feedback, model strong customer engagement, and build a team that takes ownership of outcomes. • Establish operating standards and discipline within your team. Run consistent rhythms -- weekly forecast reviews, monthly business reviews—that keep the team focused and accountable. • Partner with Sales and Customer Success on collaboration motions and renewals strategy. • Ensure your team has the context and support they need to succeed with customers. • Own escalations from your team. Work with your Renewal Managers to resolve customer issues, protect relationships, and recover opportunities. Strategic Insight & Continuous Improvement • Understand renewal performance within your team. Track early indicators of risk and opportunity; diagnose why deals are winning or losing. • Coach your Renewal Managers on coverage strategy, customer prioritization, and selling approach. Help them understand their customers and adapt their strategy. • Identify skill gaps, process inefficiencies, or coaching needs within your team. Provide targeted coaching or flag issues to your Director for support. • Leverage analytics on team performance —actuals vs. targets, operational hygiene, early indicators of risk. Communicate clearly to leadership and your team. Building a High-Performing Organization • Hire and onboard Renewal Managers who fit the team's culture and have the potential to succeed. Invest in their ramp and early success. • Conduct regular 1-on-1s with each Renewal Manager. Provide constructive feedback, recognize excellence, and have candid conversations about performance. • Create a team environment where people want to do their best work. Celebrate wins, support your team through challenges, and model the behaviors you expect. • Identify and develop high-potential Renewal Managers who could grow into management or senior individual contributor roles. Cross-Functional Partnership Work directly with Sales and Customer Success peer leaders on renewals and team collaboration practices. Build strong relationships and ensure smooth handoffs. Provide feedback to your Director and peers on what's working, what customers are asking for, and what obstacles your team faces. Escalate customer issues appropriately and work cross-functionally to resolve them. Qualifications 7+ years of sales or renewals experience in enterprise SaaS, with 3+ years managing individual contributors or leading a team of 8+. Proven track record of hitting or exceeding individual quota and/or team targets. Comfort with metrics and accountability. Strong coaching and people leadership ability. Demonstrated skill in developing talent, conducting feedback conversations, and building team culture. Deep understanding of renewals: renewal rates, churn, customer lifecycle, forecasting practices, and the mechanics of closing deals. Excellent communication and interpersonal skills. Ability to influence peers and cross-functional partners. Analytical capability. Comfort reading data, identifying trends, and diagnosing root causes. Customer-obsessed mindset. Strong work ethic and bias toward action. Bachelor's degree required. Where We’re Going This role is your opportunity to lead a team with direct accountability for renewal outcomes. You will develop Renewal Managers who become leaders, drive meaningful revenue outcomes, and demonstrate your readiness for Director-level leadership. Success here opens the door to scaling your impact across the organization. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $105,800 to $150,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits Read more

Drive enterprise software revenue and account expansion by managing complex sales cycles, building C-suite relationships, and securing new business with manufacturing clients. | Requires 5–7+ years selling cloud or SaaS solutions to C-level executives, a record of exceeding a $2 million quota, and experience with complex deals over $1 million ARR; a bachelor's degree is preferred. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team: Our Sales organization has experienced tremendous growth quarter over quarter! We take great pride in having the highest employee engagement in the company. There is long term success and tenure on the team with experienced leadership. With UKG’s aggressive compensation plans and global President’s Club trips, our top reps are exceptionally well-rewarded for overachieving. If you are a highly successful software salesperson and have followed our company's growing success, you know we rarely have openings in our sales ranks. Why? Because we hire only the best HRMS/Global Payroll Reps and equip them with the best products, support personnel, and tools to ensure long-term success. Now it’s your turn to build your sales legacy: we are expanding our sales force and looking for the very best to represent UKG. About the Role: The Enterprise Account Executive will focus on selling into the Enterprise space on the Manufacturing Team. A successful candidate will use consultative selling skills to understand prospect and client business requirements and recommend the best UKG software solutions to meet their objectives. You will be responsible for net-new logo and client sales for our Manufacturing Enterprise business segment. In this role, the AE will receive a roster of prospect and client accounts in a defined territory, this is a true Hunter role. Core Responsibilities: Drive Enterprise-Level Growth • Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. • Continuously bring ideas to the table and communicate them to leadership. • Position all offerings in accounts to drive maximum revenue. • Forecasting and key tasks updated daily. Strategic Client Relationship Management • Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. • Conduct onsite executive business reviews in all assigned accounts, coordinated by the Enterprise Account Executive, bringing key stakeholders from UKG to the table. • Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution • Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. About You: Basic Qualifications: • 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. HRMS/Global Payroll experience is a strong plus. • Consistently exceed a $2 Million+ quota. • 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Preferred Qualifications: • Demonstrated experience building a territory and pipeline from scratch. • Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. • BA/BS or equivalent (MBA a plus) • Superior negotiation, written and verbal communication skills Travel Requirement: • Up to 50% Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. Pay Transparency: The base salary range for this position is $125,000 to $140,000 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits Read more

Lead design, development, and maintenance of full-stack web applications with mentoring and project management. | At least six years professional software development, bachelor's degree, strong Java, React, TypeScript, database, cloud, and DevOps experience. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team: We are members of the Payroll team. Our team of full stack engineers is a welcoming and supportive group where every member is committed to helping one another succeed. We build modern SaaS web applications using React and TypeScript, Java based REST APIs, and SQL and NoSQL databases. We celebrate diversity in backgrounds, experiences, and perspectives, which strengthens our collaboration and creativity. Team members readily share knowledge, offer guidance, and encourage open communication. About the Role: We are looking for a Software Engineer III - Eng to join our dynamic Payroll team. This senior full stack role provides an opportunity to lead projects and contribute to high-impact software solutions used by enterprises and users worldwide. You will be responsible for the design, development, testing, deployment, and maintenance of complex web applications across the front end, backend, and database layers. You will also mentor junior engineers and contribute to the technical foundation of our flagship products and services. Responsibilities: Full Stack Development: Write clean, maintainable, test and efficient code across React and TypeScript user interfaces, Java services and REST APIs, and database components. Technical Leadership: Contribute to the design, development, and deployment of complex software applications while ensuring high standards of quality and performance. Project Management: Manage the execution and delivery of features and projects, negotiate priorities and deadlines, and ensure timely, high-quality completion. Architectural Design: Participate in design reviews and the architectural design of front-end, backend, and data solutions while ensuring scalability, reliability, and maintainability. Code Review: Review code from other developers, provide feedback, and maintain a high bar for technical excellence, maintainability, observability, and automated testing. Testing: Build testable software and automate unit, integration, API, and end-to-end tests using tools such as JUnit, React Testing Library, Cucumber, or Selenium. Service Health and Quality: Maintain the health and quality of applications and services, proactively identify and resolve issues, and use telemetry to optimize performance and prevent recurring incidents. DevOps Model: Take ownership from requirements and design through development, testing, deployment, monitoring, and production support. Documentation: Document new features, enhancements, and fixes, contribute to training materials, and share knowledge with the team. Collaboration: Work with engineers, Product Management, UX, and external teams to ensure the integrity and quality of the complete solution. About You, Minimum Qualifications: • Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience. • Minimum of six years of professional software development experience. • Strong experience building full stack web applications. • Strong proficiency in Java, React/TypeScript and SQL. • Experience developing REST APIs and integrating them with front-end applications. • Demonstrated experience working with SQL and NoSQL databases. • Extensive knowledge of software development practices and design patterns. • Experience leveraging AI tools in software development (Claude, Copilot or Windsurf). • Proficiency with version control systems such as GitHub and work-tracking systems such as Jira. • Solid understanding of cloud technologies and DevOps principles. • Experience with automated unit, integration, and end-to-end testing (JUnit, React Testing Library, Selenium, Cucumber). • Excellent communication and interpersonal skills. Preferred Qualifications: • Experience with Azure, AWS, or Google Cloud Platform. • Familiarity with CI/CD tools such as Jenkins, TeamCity or GitHub Actions. • Experience with front-end, backend, and API test automation tools. • Knowledge of Agile development methodologies. • Familiarity with developing accessible and internationalized web applications. • Familiarity with AI spec-driven development (Spec Kit). • Experience mentoring engineers or providing technical leadership. • Dedication to supporting diversity and inclusion initiatives. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits