UKG

Manage and grow enterprise customer accounts, develop strategic account plans, and build executive relationships to drive sales growth. | At least 8 years of full cycle sales experience, proven quota attainment, and experience selling SaaS solutions in a relevant industry. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team: Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. About the Role: The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Key Responsibilities: Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. Attend industry events, trade shows, and conferences relevant to your customer base. Proactively develop, utilize, and maintain a deep understanding of the customer's industry. Advise, consult, and support customers on best and next practices in the utilization and expansion of services. Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. Share new product offers and innovations during business reviews to drive sales. Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. Basic Qualifications: At least 8 years of experience driving full cycle sales management process Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP Preferred Qualifications: Proven track record of building and growing customer relationships in an Enterprise territory. Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. Strong consultative selling skills with the ability to understand customer/prospect business requirements. Excellent communication and presentation skills. Ability to work collaboratively with internal stakeholders and leverage executive relationships. Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology Superior negotiation, written and verbal communication skills Up to 50% travel Equal Opportunity Employer: UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. Pay Transparency: The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers

Lead transformational operational initiatives, optimize processes, and build high-performing teams to support organizational growth and strategic goals. | Extensive senior leadership experience in operations, strategic transformation, and SaaS or digital environments, with proven success in scaling processes and managing large teams. | At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. As we embark on our next phase of transformational growth and market leadership, UKG is seeking an experienced and dynamic Head of Strategic Initiatives and Business Operations reporting directly to our Chief Strategy Officer. This senior leader will play a pivotal role in driving transformational operational change across the organization. This will include driving operational excellence initiatives, improving and scaling processes, as well as measuring performance, and ensuring the organization’s efficiency and effectiveness. This leader will work closely with executive leadership to identify cross functional strategic initiatives, optimize operations, monitor and measure performance, and ensure successful execution. The ideal candidate will have extensive experience in scaling a software company, optimizing operational workflows, and building high-performing teams. Key Responsibilities Strategic Leadership: Translate strategy into actionable operational plans, monitor corporate performance, and drive operational excellence that supports business growth. Work closely with the Chief Strategy Officer and the broader executive team to align operations with organizational goals. Transformation Leadership: Lead and manage large-scale, complex, multinational transformation initiatives to enhance operational effectiveness and efficiency. This could for example include pricing model transformation, global cost structure optimization, or IPO preparation. Assess and prioritize initiatives to ensure alignment with strategic goals and drive to outcomes in partnership with business leaders. Operational Excellence: Develop and implement cross-functional processes in support of strategic priorities. Implement operational metrics, scorecards, and dashboards to measure corporate performance and initiatives. Implement and drive business reviews across functions to monitor performance against objectives. Monitor performance against business cases through tracking and establishing corrective measures as needed and prepare related reports. Develop and maintain outside-in perspective on best-in-class benchmarks to inform goal setting. Program Management: Establish a high-performing Program Management Office (PMO) to drive prioritization, resource management, and risk mitigation across cross-functional initiatives. Develop standardized methodologies and metrics for success, supporting both innovation and operational goals. Provide visibility into project performance, working with leaders to resolve barriers, optimize resources, and ensure outcomes align with enterprise objectives. Establish best practice approaches and methodologies for program management across UKG. Cross-Functional Collaboration: Work closely with senior leaders globally across go-to-market (GTM), Product, Engineering, Finance, Strategy, and IT to analyze existing operations, implement new and efficient processes, and drive alignment on corporate goals and initiatives. Partner with business units to ensure seamless execution of operational processes and address any operational challenges. Operate as One Team: Ensure effective communication and collaboration with internal and external stakeholders to align organizational strategies with their expectations and needs. This involves listening to feedback, negotiating priorities, and maintaining transparent information flow to build trust and garner support for strategic initiatives. Leadership & Team Development: Lead and mentor a diverse, small but mighty team of business analysts, strategic planners, and program managers cultivating a high-performance culture that values collaboration and accountability. Drive alignment and foster communication across teams and functions to ensure buy-in and clear visibility on key initiatives. Serve as a trusted advisor to the executive team on strategic planning, prioritization, and the project execution roadmap. Experience and Skills 15+ years of experience in operations with at least 10+ years of experience in an enterprise business transformation or operations strategy leadership role in a technology or high-growth environment, particularly with exposure to SaaS or digital transformation initiatives. Prior consulting firm experience highly preferred, demonstrating strong strategic problem-solving and ability to translate strategic vision into actionable plans. Track record of delivering business outcomes and high-quality experiences for internal or external customers Experience leading cross-functional teams and driving transformational organizational change Strong analytical and project management skills, with experience in framing insights, developing metrics, and implementing data-driven decision-making processes. Demonstrated success in building and leading a PMO, ensuring project standardization, consistency, and accountability across the organization. Exceptional communication, problem-solving, and strategic thinking skills, with a focus on driving organizational alignment and execution Demonstrated experience in scaling operational processes, managing large teams and driving growth in a dynamic environment Bachelor’s degree in business administration, Management, or a related field; MBA or advanced degree preferred. Basic Qualifications Bachelor’s degree in business administration, Management, or a related field; MBA or advanced degree preferred. 15+ years of experience in operations, with at least 10 years in a senior leadership role of a SaaS or technology company. UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $256k to $350k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits

Design, develop, and maintain enterprise SaaS applications with a focus on performance, reliability, and scalability. | Extensive experience in full-stack development, cloud services, and SaaS environments, with strong skills in modern JavaScript frameworks and architecture. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. This is a great opportunity to put both your leadership and core engineering skillset to use. We are currently looking for a Software Engineer to deeply embed within our engineering team to deliver robust product features in an existing cloud-based, enterprise-grade codebase. As each of our customers is unique, you’ll need to use your strong understanding of design patterns and help ensure that the broader team around you continues to deliver high-quality results while operating at the fast cadence of our business. About the Team: Your primary skillset should be in solving complex problems with simple engineering solutions. Most of your day will be invested in advancing our existing products to be best-in-class SaaS architecture with distributed patterns and microservices. You’ll work alongside highly skilled team members who have a passion for solving problems well and will need to be ready to dive in and explore complicated requirements and diverse codebases as you design and deliver solutions. About the Role: Design and deliver deeply technical feature sets Implement technologies that improve efficiency, performance, and reliability Develop and deliver innovative solutions to empower and enable customer requirements Drive improvements in availability, reliability, and performance of core systems: both monoliths & distributed applications Analyze and modify existing software as well as design, construct, and test commercial software that meets customer needs and delivers complete, on-time solutions Participate in full development lifecycle, including requirements analysis and design Drive work items related to client customizations or service implementation Write technical specifications based on conceptual design and stated business requirements Ensure ongoing product availability, serviceability, and maintenance Support, maintain, and document software functionality Analyze code to find causes of errors and revise programs as needed Subject matter expertise in feature area, inclusive of area ownership and responsibility for quality, understanding design patterns, and planning of team engagement to assist feature area Build reliable systems at scale as a feature team member Identify and evaluate new technologies for implementation. Assist customer support team in resolving outstanding customer issues Participate in on-call rotational duties Basic Qualifications: Bachelor’s Degree or higher in Computer Science or Computer Engineering, a related field, or equivalent practical experience 5+ years full-stack Perl development Master of relational databases, preferably MySQL, MariaDB or PostreSQL 8+ years experience in a SaaS business environment 8+ years experience with at least one cloud provider (AWS, Linux) Knowledge and background in messaging integration patterns to support microservice patterns Commitment to end-to-end product and service quality, completeness, and the resulting experience Strong communication to articulate design, approach, and solution overview to both internal and external audiences UKG is unable to offer sponsorship for this position This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $29,500 to $170,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits

Lead and develop UKG's global technology ecosystem, including strategy, partner engagement, and technical integration, to drive revenue and innovation. | 15+ years in enterprise software or alliances, with 8+ years leading global teams, experience managing large partner portfolios, and technical and commercial expertise in SaaS ecosystems. | At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. The Vice President of Global Technology Partnerships & Ecosystem Strategy is a senior executive responsible for defining, accelerating, and leading UKG’s global technology ecosystem. This role sets the long-term vision for how UKG engages, innovates, and grows with the world’s most strategic software, enterprise, and cloud partners. As the executive leader of UKG’s most strategic enterprise partnerships, OEM relationships, integration partners, partner engineering organization and strategic partner managers, you will own the strategy, execution, and business impact of a multifaceted partnerships organization. This VP will lead a global team of people managers overseeing enterprise partnerships, partner technology engineering (software engineers, architects, integration specialists), and OEM program management, as well as directly guiding senior partner executives responsible for high-value strategic relationships. You will shape the roadmap for joint innovation, partner-enabled product extensibility, the next chapter of material revenue growth, and ecosystem scale—ensuring UKG remains a preferred partner for enterprises and technology organizations worldwide. As a key member of the Global Partners & Ecosystems leadership team, you will collaborate closely with UKG’s executive leadership, including Product & Technology, Sales, Strategy, Marketing, and Customer Experience, to align partnership priorities with company-wide growth initiatives. This role demands a forward-thinking, market-savvy executive who excels at long-range planning, cross-functional influence and execution, ecosystem innovation, and leadership of complex global teams. Key Responsibilities: Strategic Ecosystem Vision & Leadership • Collaborate with Product leaders to define UKG’s multi-year Technology Ecosystem Strategy, including platform extensibility, partner innovation priorities, and expansion into emerging technology categories (AI/ML, cloud ecosystems, data platforms, etc.). • Lead and evolve UKG’s global partner operating model, ensuring integrated alignment across Product, Technology, Sales, Marketing, Strategy, Finance, and Operations functions. • Partner with GVP and key executive leadership to shape corporate strategy and future investment decisions related to ecosystem growth, product extensibility, and third-party innovation. • Evaluate and cultivate new strategic categories of partners, including hyperscalers, AI platform providers, vertical SaaS vendors, and industry solutions. Executive Ownership of Global Partner Portfolio • Oversee a portfolio of UKG’s most strategic enterprise and technology partners responsible for significant revenue impact, product differentiation, and go-to-market reach. • Guide partner executives and managers in driving multi-year joint business plans, co-innovation initiatives, executive alignment, and market expansion. • Represent UKG at the highest levels in strategic partner engagements, C-suite negotiations, and industry ecosystem forums. Leadership of Three Global Partnership Teams • Enterprise Partnerships – Lead the team responsible for enterprise SaaS partnerships, including the Director of Enterprise Partnerships and their organization. • Partner Technology Engineering – Lead the technical engineering team focused on integration design, partner developer experience, solution certification, and co-built technology initiatives; ensure scalable, API-first partner experiences. • OEM & Embedded Partnerships – Lead teams responsible for OEM programs, embedded technology relationships, and co-developed product offerings. Additionally: • Directly mentor and guide three senior strategic partner executives without direct reports, ensuring their partner portfolios deliver high-impact results and executive alignment. Partner-Led Innovation, Product Alignment & Technical Strategy • Forge deep alignment with Product & Technology leadership to influence product direction, partner APIs, extensibility frameworks, marketplace strategy, and long-term platform evolution. • Drive a unified partner technology vision—including certification programs, developer experience improvements, sandbox environments, and technical governance. • Champion technical excellence and innovation across partner engineering teams, ensuring integrations are secure, scalable, modern, and aligned to UKG’s architectural direction. Revenue Impact, Go-to-Market Strategy & Commercial Leadership • Build and oversee joint GTM strategies with strategic partners that accelerate enterprise pipeline, drive direct revenue and influence revenue for UKG. • Partner with Sales, Field Alliances, Marketing, Customer Success, Operations and Finance to operationalize partner contributions to revenue goals and customer outcomes. • Establish ecosystem performance KPIs, financial models, partner scorecards, forecasting methodologies, and ROI measurement frameworks. Organizational Leadership & Transformation • Lead a global organization with multiple people leaders and a blend of technical, strategic, and commercial functions across regions. • Define operating mechanisms, performance standards, talent development frameworks, and scalable processes for partner lifecycle management. • Drive a culture of innovation, accountability, cross-functional collaboration, and continuous improvement. • Influence business transformation initiatives tied to ecosystem scale, digital experience, and partner-centric product evolution. Executive Reporting & Governance • Present to the ELT and Board-level committees on ecosystem performance, emerging market opportunities, and strategic risk areas. • Establish governance frameworks to assess partner opportunities, manage portfolio risk, prioritize investments, and ensure ecosystem alignment with UKG’s long-term goals. Required Qualifications: • 15+ years of experience in enterprise software, alliances, ecosystem leadership, or strategic business development roles, including 8+ years leading global organizations with both technical and commercial functions. • Demonstrated success owning large partner portfolios with deep experience in enterprise SaaS, cloud platforms, HCM/WFM ecosystems, or platform-based product models. • Proven experience leading partner technology engineering teams, technical integration programs, or product-aligned partnership initiatives. • Demonstrated success leading a team delivering direct revenue $100M+ and influenced revenue $100M+. • Strong background managing ecosystem categories such as hyperscalers, OEM/embedded partners, global ISVs, and enterprise technology providers. • Exceptional executive leadership, including C-suite engagement, long-range planning, complex negotiation, and influence across product and sales organizations. • Demonstrated ability to scale multi-disciplinary organizations, develop people leaders, and drive operational excellence across global teams. • Bachelor’s degree required; MBA or advanced degree strongly preferred. Preferred Qualifications • Experience driving platform marketplace strategies, extensibility frameworks, or partner-led innovation programs. • Deep understanding of modern integration patterns, cloud-native architecture, API ecosystems, and developer experience design. Global experience working across multiple regions, cultures, and partner models. • Strong financial acumen—including forecasting, ecosystem monetization, cost modeling, and ROI measurement. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Leading and supporting a sales team to achieve revenue and profitability goals within a SaaS enterprise environment. | Experience managing enterprise sales teams, selling SaaS solutions, and leading in a complex, matrixed sales organization, with a bachelor’s degree in business, marketing, or engineering. | Why UKG At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. UKG is seeking a Vice President, S&D Enterprise Sales responsible for maximizing sales revenue and exceeding annual profitability goals for UKG’s S&D Enterprise Sales team. This is a highly collaborative team, working closely with peers and senior leadership across functional areas to forge strong partnerships that propel us and our customers to incredible success. You will be supported by robust pre-sales and sales operations teams and will have the resources to thrive. This position reports directly to the GVP of our S&D vertical. The Vice President, S&D Enterprise Sales role involves managing experienced enterprise Account Executives and coordinating Sales, Pre-sales, Contract Negotiations, Administrative, and Marketing functions within the S&D vertical. You will lead a team that excels in both net new and existing customer engagements within the S&D sector, aiming to maximize sales revenue and exceed annual profitability goals. Responsibilities include managing regional profit and loss activities by maintaining desired profit margins, sales, and spending budgets. Responsibilities: Manage and support our Account Executives in their professional ability to grow, strategize, and sell Partner with Account Executives to sell while helping them differentiate themselves through creativity, humility, and integrity Lead by example through passion, knowledge, and availability Practice our people first mindset daily through a vision of entrepreneurial processes and healthy team practices Ensure success of Sales team, including: Strong record of achieving team quotas Develop selling ability and talent Foster positive team environment and morale Motivate individual members to achieve their potential Evaluate and adjust performance through processes that drive sales Coordinate with sales leadership to drive customer base sales strategy  Leadership Accountability & Role Modeling: Champion UKG’s Core Values - Actively lead and role model our five values: Customers First, Own It, Integrity Always, Think Big, One Team. Demonstrate these values consistently in decision-making, team leadership, and cross-functional collaboration to foster a culture of excellence and inclusion. Who You Are Strong leadership qualities and at least 5 years’ experience managing a winning team of Account Executives focused on selling/upselling software solutions at the C level Experience selling or leading a team selling Enterprise Level SaaS WFM or HCM software 10+ years of outside sales experience 50% nationwide travel expected  Successfully demonstrated track record of managing Sales Executives, driving process, results, & sales enablement through a highly matrixed sales organization Knowledge of complex software development lifecycle Experience selling software solutions within the Services & Distribution sector Bachelor’s degree in business, marketing or engineering Experience with commercially available selling methodology and system desired Strong work ethic and superior ability to operate with high-level of integrity, honesty, and commitment to self and others UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

The role involves building and growing customer relationships, developing strategic account plans, and leveraging executive relationships to drive sales in enterprise accounts. | Requires at least 8 years of full cycle sales experience, proven ability to exceed $1 million+ quotas, and experience selling SaaS solutions in enterprise settings. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team: Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. About the Role: The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Key Responsibilities: Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. Attend industry events, trade shows, and conferences relevant to your customer base. Proactively develop, utilize, and maintain a deep understanding of the customer's industry. Advise, consult, and support customers on best and next practices in the utilization and expansion of services. Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. Share new product offers and innovations during business reviews to drive sales. Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. Basic Qualifications: At least 8 years of experience driving full cycle sales management process Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP Preferred Qualifications: Proven track record of building and growing customer relationships in an Enterprise territory. Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. Strong consultative selling skills with the ability to understand customer/prospect business requirements. Excellent communication and presentation skills. Ability to work collaboratively with internal stakeholders and leverage executive relationships. Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology Superior negotiation, written and verbal communication skills Up to 50% travel Equal Opportunity Employer: UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster and its supplement. UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. Pay Transparency: The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers

Support and optimize HR technology systems, manage data integrity, and collaborate with stakeholders to improve HR system functionality. | Over 15 years of payroll and data analysis experience, with skills in Power BI, SQL, and ERP systems, but limited direct HRIS support or UKG-specific experience. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Role: The Sr HR Technology Coordinator will be responsible for leading efforts to maintain, support, and optimize our HR technology solutions. This role will lead day to day operations to ensure the system runs smoothly, technical issues are resolved timely, while providing support to COE stakeholders and employees. The Sr HR Technology Coordinator collaborates with COE stakeholders, HR Technologists and IT to ensure accurate data management, reporting, and continuous system improvements. Key Responsibilities: Oversight of HRIS Support Specialist(s) day to day work, providing guidance on HR system functionality, resolution efforts, escalations in addition to the creation of administration user manuals, training materials, etc. Provide day to day case management support; analyze and troubleshoot technical issues to provide prompt remediation Ensure daily audits are conducted within HR Technology and updates are applied as needed Responsible for the administration, performance, and maintenance for applications within the HR Technology portfolio Assist HR technologists in configuring and maintaining system features within our HRMS, payroll, benefits, performance management, recruitment modules, etc. Manage and maintain system security, ensuring proper access levels for HR users and other employees Coordinate the implementation of system upgrades and enhancements, ensuring smooth transition and minimal disruption Design and execute testing strategies and plans, including the creation of detailed test scripts for QA & Regression testing Create and maintain reports for COEs using Cognos Business Intelligence while having a proficient aptitude of data analytics and ability to work with multiple data sources Assist in various HR projects and continuous improvement initiatives Develop and maintain high-quality technical documentation such as SOWs, SOPs, System User Guides, etc. Maintain data integrity in systems through creation of appropriate configuration controls, standards and processes, as well as regular audits of data Maintain awareness of new HR system features, best practices, and industry trends to continuously improve system use and effectiveness Engage and collaborate effectively with key stakeholders to maintain ongoing partnership with continuous improvement and innovative mindset, working to apply knowledge and strategies to meet demands Assist with intake and translation of business requirements into processes and systems that drive efficient and consistent execution Regularly analyze work process design and flow to drive improvement in system functionality and user experience; create forms and workflows as necessary Coordinate support during audits or compliance checks, ensuring that all HR systems data and processes align with legal and regulatory requirements Act as a liaison between the HR department and IT or software vendors to address system-related issues Participate in other projects or tasks as assigned Basic Qualifications: Fluent in English Bachelor's degree in computer science or information technology preferred, or equivalent experience 3-6+ years’ experience working with information technologies and systems analysis utilizing an enterprise-wide HR system or multiple systems Ability to support multiple complex programs with solid understanding of HR processes and functions (payroll, recruitment, benefits, etc.) Solid understanding of UKG Products preferred (or other similar HCM/Payroll/Timekeeping/LMS systems) Ability to troubleshoot and resolve technical issues independently Proficient MS Excel Skills, including formulas, pivot tables and v-lookups Preferred Qualifications: Effective verbal and written communication skills Self-starter, requiring minimal supervision Strong documentation, presentation, customer service, and problem-solving skills Strong data gathering and data processing skills Organized, detail oriented and able to multi-task in fast paced environment Ability to lead day to day operations and mentor team members for skill development Experience with system integrations and troubleshooting Cognos Business Intelligence experience preferred (or similar report writing tools) Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $51,600.00 to $74,200.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits

Lead modernization and transformation of GTM processes, leveraging data and AI to improve sales and partner ecosystems, and drive organizational change. | Over 10 years of experience in large-scale digital transformation, expertise in sales lifecycle and CRM platforms, and proven success in AI product initiatives. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Role: The GTM Product & Engineering Solutions leader will champion the modernization and reimagining of the company’s Go-To-Market Partner ecosystem and technology landscape —modernizing systems, streamlining business processes, and driving technology-enabled performance. A key aspect of the role is to evolve and deliver frictionless experiences, faster time-to-market, and a global scalable platform, improving seller productivity and customer experience. This leadership role will be partnering with Sales, Marketing, CX, Finance, and Engineering to design, launch, and scale high impact capabilities that accelerate revenue and elevate seller and customer experiences. Key Responsibilities Strategic Leadership • Define and execute a forward-looking strategy that aligns with the company’s overall business and growth objectives. • Serve as a key strategic partner to stakeholders, influencing enterprise priorities and investment decisions. • Leverages data storytelling and insights to gain executive buy-in, simplify complexity, and guide strategic prioritization. Transformation & Modernization • Lead business process transformation across Lead to Cash to improve experience, efficiency, transparency, and agility. • Drive the adoption of automation, data intelligence, and modern platforms to enable real-time insights and predictive capabilities. • Publish future-state architecture and process flows aligned to target blueprint. Innovation & Analytics • Embed AI-driven insights across the GTM lifecycle (pricing, forecasting, and renewal risk to improve decision-making. • Foster an innovation-driven culture that continuously improves productivity, accuracy, and decision support. Cross-Functional Execution • Execution Excellence: Consistently delivers end-to-end products from inception to launch, measuring impact through defined success metrics and adoption data. Leadership • Industry and market research: Always on top of the latest and greatest in the industry, and dynamic to adapt to technological changes. • Cultural Leadership: Promotes a culture of transparency, collaboration, and ownership, mentoring and collaborating with teams. Basic Qualifications • 10+ years of progressive experience leading lead to cash transformation, or technology initiatives within complex, global organizations. • Proven record of delivering measurable business outcomes through digital technology modernization. • Deep Domain Knowledge: Proven expertise across the Sales Lifecycle (Quoting → Billing → Invoicing) with a solid command of CRM platforms (Salesforce preferred) and Quote-to-Cash processes.• AI Product Lifecycle Expertise: Led AI-first product initiatives from ideation through experimentation, model deployment, and performance measurement. •Experience with Partner Processes and Ecosystems • Strong executive presence and stakeholder management skills. • Demonstrated ability to lead transformation, manage large-scale programs, and drive organizational alignment. • Strategic thinker with a passion for innovation and operational excellence. • Commitment to innovation, compliance, and continuous improvement. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $163,900.00 to $235,550.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits

Selling SaaS solutions to enterprise retail accounts, building relationships, and driving sales growth. | At least 5 years of full cycle sales experience, proven quota attainment over $1M, and experience with SaaS solutions in HR or workforce management. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team: Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. About the Role: The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Key Responsibilities: • Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. • Attend industry events, trade shows, and conferences relevant to your customer base. • Proactively develop, utilize, and maintain a deep understanding of the customer's industry. • Advise, consult, and support customers on best and next practices in the utilization and expansion of services. • Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. • Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. • Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. • Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. • Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. • Share new product offers and innovations during business reviews to drive sales. • Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. • Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. Basic Qualifications: • At least 5 years of experience driving full cycle sales management process • Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. • Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. • Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. Preferred Qualifications: • Proven track record of building and growing customer relationships in an Enterprise territory. • Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. • Strong consultative selling skills with the ability to understand customer/prospect business requirements. • Excellent communication and presentation skills. • Ability to work collaboratively with internal stakeholders and leverage executive relationships. • Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology • Superior negotiation, written and verbal communication skills Travel: • Up to 50% travel Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . Pay Transparency: The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities. About the Company: UKG

Consistently exceed sales quotas by presenting HCM/WFM products and services to decision makers and developing sales proposals based on technical needs. | 1-3 years proven sales success with strong knowledge of HCM/WFM/SaaS industry, preferably with experience selling WFM/HRMS/Payroll solutions. | Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters--and so do you. A company culture that breeds and supports success at every level, putting our employees first! Ideally, candidates will live in or near their territory and are familiar with the local business climate. Challenging? Yes! UKG expects a lot from our sales reps and we provide a lot for our reps to succeed. Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. If you are known as an over-achiever, and you've been looking for the opportunity to land your "last" WFM/HRMS/Payroll sales position, this is it! For sales reps who can prove their WFM/HRMS/Payroll game, click the "Apply Online" link. All exploratory inquiries and applications for sales employment are kept confidential. Here at UKG, Our Purpose Is People. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers What UKG Offers: Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record time-frames Responsibilities: Consistently exceed sales quotas Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM/WFM products and services to final decision makers and end users within an assigned territory Identify sales opportunities and develop sales and marketing proposals for customers on HCM/WFM products and services based on their technical needs Required Qualifications: Strong knowledge of HCM/WFM/SaaS Industry Must have 1-3 years of proven success in a selling role Preferred Qualifications: Experience selling WFM/HRMS/Payroll solutions strongly preferred Travel Requirements: 50% Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry -- because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Pay Transparency: The base salary range for this position is $100,000 annually. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster. UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. LI-Remote

Build and maintain customer relationships through face-to-face interactions, develop sales campaigns and proposals, manage account plans, monitor account health, and collaborate with marketing and sales teams. | 2+ years in account management, sales, or customer success with Salesforce proficiency, ability to travel frequently for customer meetings and events, and experience in technology/software industries. | Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. 2+ years successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. OR 1+ years experience in Customer relations and/or business to business sales experience of selling products and/or providing service to a broad customer/prospect base. Minimum of 1 year experience in the technology/software industries Ability to travel for face-to-face customer interactions and industry events. Proficient in Salesforce Thrives in a quick-turn, high-paced environment Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills Ability to articulate the value proposition of our product offering Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role

Manage customer relationships through face-to-face interactions and events, develop sales campaigns and proposals, maintain account plans, monitor account health, and collaborate with marketing and sales teams. | 2+ years in account management, sales, or customer success with sales quota experience, 1+ year in technology/software industry, Salesforce proficiency, ability to travel for customer meetings and events, and experience in digital advertising or consultative sales. | Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. 2+ years successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. OR 1+ years experience in Customer relations and/or business to business sales experience of selling products and/or providing service to a broad customer/prospect base. Minimum of 1 year experience in the technology/software industries Ability to travel for face-to-face customer interactions and industry events. Proficient in Salesforce Thrives in a quick-turn, high-paced environment Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills Ability to articulate the value proposition of our product offering Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role

Lead and mentor product managers and analysts, oversee solution design and delivery, manage stakeholder communication, and drive technical strategy and innovation. | 8+ years in business systems analysis or software development, 5+ years Gainsight and CRM experience, people management, agile practices, cloud and DevOps knowledge, and relevant certifications. | Team Leadership: Lead and mentor a team of product managers and analysts, providing feedback, guidance and technical/analytical support as needed. Team Development: Develop training plans to enhance the team's technical and professional skills. Foster a positive and collaborative team environment. Requirements Analysis: Ensure the quality of the team's requirements elicitation and user story documentation. Ensure that the desired business outcomes and measurable value (KPIs) are understood. Drive decisions when there may be conflicting requirements. Solution Vision and Roadmap: In close collaboration with business leaders, provide recommendations and drive decisions that impact the strategic systems roadmap and priorities based on business outcomes. Solution Design: Provide oversight for team members in the design of new/enhanced solutions by leveraging your understanding of current technology solutions and business requirements. Ensure designs are technically sound, deliver business value and meet desired outcomes. Software Development: Provide oversight for team members in the build, test, and deployment of systems solutions that meet UKG requirements, leveraging out-of-box functionality wherever possible, favoring configuration over code. Solutions must be scalable and meet security requirements. Architectural Design: Participate in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring high standards of performance, scalability, reliability, and maintainability. Technical Strategic Leadership: Collaborate with peers to drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view. Collaborate regularly with technical leads to ensure high standards of quality. Project Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations. Ensure delivery of desired business outcomes. Stakeholder Management: Provide clear communication to team members and business stakeholders related to requirements, issues, and solution delivery. Build collaborative relationships both within Digital and Business teams. Be confident presenting complex information to senior leaders. Service Health and Quality: Act as the escalation point for production issues, ensuring timely resolution and thorough root cause analysis. Manage vendor relationships. Drive the implementation of measures to prevent future recurrences. Agile Practices: Keep abreast of Agile/Scrum best practices and new trends including delivery through a DevOps Model. Hold team members accountable for adopting and adherence to evolving work delivery processes. Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within Digital and Business teams (e.g. CoPilot, GenAI) Bachelor's degree in computer Science, Business Administration, Engineering, or equivalent practical experience. 8+ years of business systems analysis or professional software development experience 5+ years of global Gainsight and CRM experience, including understanding of several of the following Customer Success and Renewals processes: subscription management, customer success management, renewals, amendments. 5+ years in a people management position with demonstrated success in team development Expert understanding of Gainsight capabilities, tools, and best practices, as well as production support and maintenance. Experience in agile development practices Proven track record of delivering complex software projects on time and within budget. Understanding of cloud technologies and DevOps principles. End to End experience with vendor products, system integration, and data migration projects. Strong organizational and problem-solving skills, eagerness to learn and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to influence and manage changing priorities and address issues quickly and professionally Experience with any of the following systems: Salesforce, DocuSign, Qualtrics, Experience with foundational data, such as Accounts and Contacts Gainsight or similar CS tools certification Familiarity with ServiceNow or a similar ITSM tool Familiarity with CI/CD pipelines and test automation tools. Commitment to continuous learning and professional development

Lead strategic customer engagements with executives to position managed services solutions, collaborate with sales and internal teams on proposals and deal strategy, and influence revenue growth through consultative leadership. | 5+ years selling/supporting HCM and WFM outsourcing solutions in mid-market or enterprise segments, 3+ years in SaaS HR/payroll environments, experience with complex sales cycles, strong executive presence, and ability to travel for onsite client meetings. | Customer Engagement Lead strategic, consultative conversations with customer executives to uncover business challenges and present UKG Managed Services as a transformational solution. Drive executive-level positioning that highlights value realization, ROI, and operational scalability. Establish deep alignment with Sales by actively participating in AE and CAM team calls, regional sales meetings, and field events--ensuring tight integration with the teams and territories you support. Align with Sales, Product, Legal, and Operations to build compelling RFP responses, proposals, and enablement assets. Support commercial negotiations including proposal building, redlining, and pricing strategy alongside internal partners. Deliver industry insights and thought leadership that challenge the status quo and differentiate UKG in competitive sales cycles. Collaborate with Sales to forecast pipeline, identify qualified opportunities, and shape deal strategy aligned with managed services capabilities. Contribute to team quota attainment through influence-based leadership across assigned territories. 5+ years of success in selling or supporting HCM and WFM outsourcing solutions, with a proven track record in mid-market or enterprise segments (2,500+ employees). 3+ years working in SaaS HR/payroll environments with deep understanding of cloud-based service delivery, compliance, and operational scalability. Demonstrated experience influencing $1M+ annual revenue through managed services or consulting engagements, either directly or in a strategic overlay capacity. Ability to travel for onsite client meetings, strategic presentations, and demos; in-person engagement is essential to building trust and driving success in this role. Deep understanding of SaaS technology and managed services in HRMS/Payroll environments. Experience in navigating complex sales cycles and cross-functional collaboration. Familiarity with UKG or similar platforms (e.g., ADP, Ceridian, Workday, SAP, Oracle). Background in consulting, outsourcing, or enterprise solution selling. Experience in compliance, risk mitigation, and global payroll operations. Strong executive presence with the ability to influence and engage senior decision-makers. Exceptional communication and presentation skills, with a consultative and strategic mindset. Ability to operate independently, manage ambiguity, and drive initiatives with minimal supervision. High level of professionalism, confidentiality, and business ethics. Passion for innovation and continuous improvement in HR service delivery.

Engage with manufacturing clients to develop value-based proposals, communicate business cases, collaborate cross-functionally, and support post-sales value realization. | Requires 5+ years experience in consulting or business development in manufacturing, strong communication and data analysis skills, and familiarity with HCM platforms and programming concepts. | Engage with prospects and customers during the sales cycle to build a point of view and business case demonstrating how UKG's products and services help meet strategic and operational goals. Collaborate with regional sales teams to develop value-based proposals tailored to manufacturing clients in the U.S., Canada, Mexico, and key LATAM markets Share best practices from other customers through storytelling tailored to each client. Translate qualitative and process-related insights into quantitative business cases and value narratives demonstrating clear business outcomes. Communicate effectively with stakeholders from individual contributors to senior executives in HR, IT, Finance, and Operations during discovery and recommendation phases. Create compelling visual storytelling, presentations, and white papers that deliver value messaging, business case results, and value-based proposals. Partner with customer success to evaluate clients' post-sales usage of the solution to determine whether they realize its expected value. Collaborate with cross-functional teams, including sales, marketing, product development, and customer success, to ensure alignment and successful execution of industry strategies. Enable stakeholders to value-sell using self-service tools, templates, and related practices. Evolve the value-selling practice, data insights, and business case communication, sharing insights with the broader team. Bachelor's degree in Business, MIS, Engineering, Human Resources, or a related field; advanced degree preferred Minimum of 5+ years of experience in management consulting, operational excellence, data analysis, or business development. 5+ years of experience in working in or selling to industrial/manufacturing organizations Adept at working with business intelligence platforms such as Power BI or Excel to support storytelling and decision-making Executive presence and exceptional communication and interpersonal skills to build and nurture relationships with various stakeholders. Strong visual storytelling and presentation-building skills. Strong critical thinking skills and demonstrated creativity. Self-starter who can work in ambiguous situations, inspire others, and facilitate solution-oriented team collaboration. Comfortable working across regions, cultures, and languages Experience supporting manufacturing workforce initiatives or related enterprise software implementations Exposure to HCM technology platforms and workforce analytics in production environments Familiarity with basic programming or data modeling concepts (e.g., SQL, DAX, object-oriented languages) Spanish proficiency (read/write/speak)

Drive enterprise-level revenue growth through strategic sales and executive relationship management, focusing on multi-million dollar contracts and long sales cycles. | 5-7+ years selling cloud/SaaS solutions to C-level executives with consistent quota achievement over $4M and experience managing complex deals over $1M ARR. | Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Forecasting and key tasks updated daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Upper Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. BA/BS or equivalent (MBA a plus) Up to 50%

Manage sales quotas, update Salesforce daily, generate leads, sell payroll and HR solutions, maintain industry knowledge, and collaborate with internal teams. | At least 1 year of full-cycle sales experience, proficiency with Salesforce, payroll service bureau sales experience, located in Eastern or Central time zones, and a BA/BS or equivalent. | Expected to consistently exceed sales quotas Salesforce efficiency with updates daily and accurate and complete information for every opportunity, as well as updating client contacts, based on organizational changes Work closely with the assigned BDR to help with prospecting and lead generation Perform lead generation activities, in addition to the BDR, to generate viable sales opportunities Proficient with the daily use of Salesforce and updating account information and product opportunities The ability to sell Payroll, HR, and other HCM solutions to existing timekeeping and labor accounts Maintain a strong knowledge of HCM/SaaS industry, as well as competitors in the industry Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer related challenges and help them achieve stated business outcomes Land and expand in an account with all key stakeholders Excellent written and verbal communication and presentation skills Strong working relationships with all internal partners to help support business needs Complete all required training courses by the course deadline Complete all expense reimbursement requirements according to monthly deadlines Minimum 1 year experience of demonstrated success in full-cycle sales or 1+ years of experience prospecting to healthcare customers Must be located in Eastern or Central time zones Prior sales experience with a payroll service bureau Organized and detail oriented Strong work ethic, while operating with a high level of integrity, honesty, and commitment to self and all others in the workplace Team player mindset, with the ability to work autonomously and with an extended team BA/BS or equivalent

Exceed sales quotas by selling HCM/Payroll solutions to complex organizations, develop sales proposals, and present products to decision makers within an assigned territory. | 3-5 years selling HCM/Payroll solutions primarily as a new logo rep, experience selling to local governments, excellent communication and organizational skills, and familiarity with the East Coast public sector market. | Consistently exceed sales quotas Must have proven success selling HRMS/Payroll solutions to complex organizations Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. Excellent written and verbal communication, and presentation skills Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users Present HCM products and services to final decision makers and end users within an assigned territory Incredibly organized Minimum of 3-5 years of proven success selling HCM/Payroll solutions with some experience selling to local governments Organized and detail oriented. Strong work ethic while operating with a high-level of integrity, honesty and commitment to self and everyone else. BA/BS or equivalent. Candidates will live in or near their territory and are familiar with the public sector business climate for local government cities and counties in the East Coast Market.

Drive enterprise-level revenue growth through strategic sales and executive relationship management, focusing on multi-million dollar contracts and long sales cycles. | 5-7+ years selling cloud/SaaS solutions to C-level executives with consistent quota achievement over $4M and experience managing complex deals over $1M ARR. | Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Forecasting and key tasks updated daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Upper Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. BA/BS or equivalent (MBA a plus) Up to 50%

Lead and evolve the ESE service portfolio with a focus on human-centered design, build and mentor a UX team, and drive communications strategy to enhance employee experience and adoption. | 12+ years leadership in service portfolio management, UX or strategic communications, expertise in design thinking and service design, strong executive communication, and ability to influence cross-functional stakeholders. | Define, manage, and continuously evolve the ESE service portfolio in alignment with CIO and enterprise strategy. Establish governance, measurement, and prioritization frameworks to maximize impact and transparency across the portfolio. Ensure services deliver clear business value, are easy to adopt, and reflect UKG's people-first ethos. Anticipate emerging needs and introduce innovative, scalable service models. Champion human-centered design across the ESE portfolio, embedding empathy, simplicity, and accessibility into every touchpoint. Lead research, journey mapping, and service design to remove friction and enhance employee experiences. Partner across IT, HR, and business units to design services that feel connected and intuitive. Build, mentor, and inspire a UX team that drives measurable impact in adoption, satisfaction, and engagement. Communications & Engagement Lead ESE's communications strategy, ensuring services are clearly understood and consistently messaged across the enterprise. Create compelling narratives that highlight service value, adoption, and impact. Partner with Corporate Comms, Change Management and other functions to amplify ESE's role in enabling UKG's purpose and culture through its solutions. Develop change communication strategies that bring employees along the journey and reinforce trust in IT. Serve as a trusted advisor to the CIO and ESE leadership, providing thought leadership on portfolio investments, design, and storytelling. Build strong partnerships across Product, Technology, Customer Experience, and HR. Foster a culture of innovation, inclusivity, and continuous improvement, consistent with UKG values. 12+ years of progressive leadership in service portfolio management, UX, or strategic communications, ideally within global enterprises or technology-driven organizations. Proven ability to design and manage complex service portfolios that deliver measurable value and impact. Deep expertise in design thinking, service design, and employee journey transformation. Bachelor's degree required Exceptional communication and storytelling skills with executive presence. Strong ability to influence and align diverse stakeholders across functions. Key Attributes: People-First Leader - passionate about creating services and experiences that empower UKrewers. Connector - skilled at bridging technology, business, and experience. Simplifier - able to cut through complexity to design services that are intuitive and clear. Trusted Advisor - inspires confidence through clarity, collaboration, and outcomes. Innovator - future-focused and committed to evolving how ESE delivers enterprise experiences.