Hopper

Design, build, and improve backend and full-stack systems supporting customer journeys, AI workflows, and agent tools. | 3+ years in software engineering with experience in distributed systems, APIs, cloud platforms, and possibly conversational AI or automation systems. | About the team The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions. We build and operate the systems that enable fast, high-quality support at scale, including: Customer self-serve experiences within the Hopper app and partner-integrated flows Internal agent platforms that enable efficient, high-quality human resolution HTS Assist, Hopper’s flagship agentic AI platform, used internally and offered as a B2B solution for global travel partners Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide. About the job As a Software Engineer on the CX Platform team, you will design, build, and evolve the core systems behind Hopper’s post-booking experience. Your work will directly impact customers, internal support agents, and the continued expansion of HTS Assist across AI-driven voice and chat. You’ll collaborate closely with Product, Design, AI, Data, and Operations partners to deliver intelligent, scalable customer service systems, including conversational AI workflows, self-service customer journeys, internal tools used by thousands of agents, and infrastructure that enables partner-specific experiences. You’ll report to a Senior Engineering Manager and work alongside engineers focused on platform services, integrations, AI orchestration, and self-service UX. What would your day-to-day look like Design, build, and improve the backend and/or full-stack systems that power HTS Assist, internal agent tools, and customer self-serve flows. Develop scalable APIs, microservices, and orchestration logic that support complex post-booking journeys across AI, chat, voice, and web. Partner with product, design, AI, and operations teams to deliver features that streamline customer experiences and enhance agent efficiency. Integrate with external systems, such as telephony, CRM, identity, or booking platforms, to support both internal use cases and partner deployments. Own features end-to-end, from technical design through implementation, testing, deployment, monitoring, and iteration. Contribute to architectural decisions, code reviews, reliability improvements, and ongoing enhancements to engineering best practices. Analyze system performance and user behavior to identify opportunities for automation, optimization, and cost reduction. Minimum Qualifications 3+ years of experience in software engineering, ideally building large-scale distributed systems or customer-facing applications A strong technical background with modern frontend and backend development, distributed systems, APIs, and cloud infrastructure Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems Experience with databases (PostgreSQL, MySQL, NoSQL) and cloud platforms (AWS, GCP, or similar) Ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively Strong communication skills and comfort collaborating with cross-functional teams Preferred Qualifications Experience with conversational AI, LLM orchestration, or automation systems Experience building customer service, CRM, telephony, contact center, or workflow automation tools Familiarity with React, TypeScript, or modern frontend frameworks for engineers who want to contribute full-stack Experience integrating with external systems (e.g., telephony APIs, identity providers, payment gateways, CRMs) Knowledge of travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company. We have raised over $750 million USD of private capital and are backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. #LI-REMOTE

Design, build, and improve backend and full-stack systems supporting customer journeys and AI integrations. | 3+ years in software engineering with experience in large-scale distributed systems, APIs, cloud platforms, and preferably customer-facing applications. | About the team The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions. We build and operate the systems that enable fast, high-quality support at scale, including: • Customer self-serve experiences within the Hopper app and partner-integrated flows • Internal agent platforms that enable efficient, high-quality human resolution • HTS Assist, Hopper’s flagship agentic AI platform, used internally and offered as a B2B solution for global travel partners Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide. About the job As a Software Engineer on the CX Platform team, you will design, build, and evolve the core systems behind Hopper’s post-booking experience. Your work will directly impact customers, internal support agents, and the continued expansion of HTS Assist across AI-driven voice and chat. You’ll collaborate closely with Product, Design, AI, Data, and Operations partners to deliver intelligent, scalable customer service systems, including conversational AI workflows, self-service customer journeys, internal tools used by thousands of agents, and infrastructure that enables partner-specific experiences. You’ll report to a Senior Engineering Manager and work alongside engineers focused on platform services, integrations, AI orchestration, and self-service UX. What would your day-to-day look like • Design, build, and improve the backend and/or full-stack systems that power HTS Assist, internal agent tools, and customer self-serve flows. • Develop scalable APIs, microservices, and orchestration logic that support complex post-booking journeys across AI, chat, voice, and web. • Partner with product, design, AI, and operations teams to deliver features that streamline customer experiences and enhance agent efficiency. • Integrate with external systems, such as telephony, CRM, identity, or booking platforms, to support both internal use cases and partner deployments. • Own features end-to-end, from technical design through implementation, testing, deployment, monitoring, and iteration. • Contribute to architectural decisions, code reviews, reliability improvements, and ongoing enhancements to engineering best practices. • Analyze system performance and user behavior to identify opportunities for automation, optimization, and cost reduction. Minimum Qualifications • 3+ years of experience in software engineering, ideally building large-scale distributed systems or customer-facing applications • A strong technical background with modern frontend and backend development, distributed systems, APIs, and cloud infrastructure • Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems • Experience with databases (PostgreSQL, MySQL, NoSQL) and cloud platforms (AWS, GCP, or similar) • Ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively • Strong communication skills and comfort collaborating with cross-functional teams Preferred Qualifications • Experience with conversational AI, LLM orchestration, or automation systems • Experience building customer service, CRM, telephony, contact center, or workflow automation tools • Familiarity with React, TypeScript, or modern frontend frameworks for engineers who want to contribute full-stack • Experience integrating with external systems (e.g., telephony APIs, identity providers, payment gateways, CRMs) • Knowledge of travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS channels every year. • Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. • Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. • Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company. We have raised over $750 million USD of private capital and are backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. #LI-REMOTE

Developing and maintaining high-throughput, scalable microservices for flight booking and partner integrations, with a focus on system reliability and feature ownership. | Proficiency in Java/Kotlin or Scala, experience with distributed systems, and a track record of owning features in a production environment. | About the job Join the core Flights Platform team at Hopper, where your contributions will directly impact a high-growth, global travel ecosystem that handles millions of users and high-volume, real-time transactions daily. This role offers significant feature ownership and a chance to deep-dive into the technical complexities of the airline industry. You will be instrumental in developing and evolving the mission-critical systems that power Hopper’s core flight booking engine. Your work will be highly visible and directly responsible for: Driving Core Feature Delivery: Taking ownership of major feature releases across the entire flight booking funnel—from flight search to booking creation and post-booking fulfillment. Impacting Global Reach: Building scalable services that integrate new airline partners and support our B2B distribution network, enabling Hopper’s growth worldwide. System Reliability: Contributing directly to the design and implementation of highly resilient, low-latency services that ensure a trustworthy and seamless experience for customers under high load. What You Will Lead and Build: You will be embedded within a cross-functional team, making substantial code contributions to a complex, high-throughput microservices environment. Key areas of contribution include: End-to-End Feature Development: Designing, implementing, and deploying high-quality code for new flight product features, taking them from concept to production. System Enhancement: Participating actively in discussions around system design, identifying opportunities to improve service scalability, performance, and monitoring (SLOs/SLAs). Integration Projects: Leading the technical implementation of new integrations with external airline and GDS partners, navigating complex communication protocols and data schemas. Code Quality and Mentorship: Upholding high standards for code quality through thorough code reviews, mentoring more junior engineers on best practices, and driving engineering excellence. What would your day-to-day look like: Implementation and Review: Writing clean, performant code, contributing significantly to the codebase, and performing code reviews to maintain quality and share knowledge. Technical Problem Solving: Collaborating with senior engineers to troubleshoot, debug, and resolve challenging production issues in a distributed system. Requirements Planning: Partnering with Product Managers and Product Operations to understand business requirements, decompose features into technical tasks, and estimate delivery timelines. System Exploration: Deeply exploring and improving the existing codebase and contributing to engineering improvements for the core flights product. An ideal candidate has: We are seeking engineers who are eager to own major features and grow their impact within a complex domain. An ideal candidate possesses: Feature Ownership Track Record: A working history of owning the technical implementation, testing, and deployment of features throughout the development life cycle. System Contribution: Experience working on and contributing to the design of highly available microservices in a production environment. Language Proficiency: Strong proficiency in Scala or other JVM languages, such as Java/Kotlin. Distributed Systems Experience: Familiarity with various service communication methods, including gRPC, Pub/Sub, and REST, and practical experience working in a distributed environment. Collaboration and Communication: Excellent communication skills, demonstrating an ability to effectively collaborate with developers, product managers, and operations teams to achieve feature goals. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Manage North American tax compliance, reporting, and planning, including liaising with external advisors and supporting audits. | Bachelor's in Accounting or Finance, 4-7+ years in U.S. state and local sales tax, knowledge of ASC 450 and 740, experience with Avalara and Netsuite preferred. | About the role At Hopper, we’re redefining how people travel by building the most customer-friendly and transparent travel marketplace. With rapid global expansion and a complex mix of products, transactions, and jurisdictions; tax compliance and planning are critical to our success. We’re looking for a Senior Tax Manager to take ownership of North American (U.S. and Canada) federal, state and local tax compliance, reporting, and planning. You will support our monthly provisions, coordinate with external advisors, and help scale the company’s tax processes as we grow. This role is perfect for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to help shape the tax function at a late-stage, high-growth startup. What You’ll Do Tax Compliance and Audits Indirect Tax Compliance: Ensure timely and accurate compliance of all indirect tax filings (Sales, Hotel/Lodging GST/HST/QST, Gross Receipts & Excise). Specifically, lead registrations, co-manage tax policy and product taxability decisions with legal team, and own end-to-end filings, payments, and reconciliations across all North American filings. Income Tax Compliance: Prepare and review U.S. and Canada federal, state, and provincial income tax returns, estimated payments, and extensions. Credits and Incentives: Partner with engineering/product teams to identify qualifying activities, gather substantiation, and prepare defensible U.S. R&D (Form 6765) and Canadian SR&ED (T661/T2SCH31) claims. External Partner Coordination: Liaise with external advisors (Avalara, Accounting Firms and similar) and auditors to support compliance and reporting needs. Tax Audit & Controversy Support: Support legal team in coordinating end-to-end responses to any federal, state & local examinations—manage IDRs, data pulls, and walkthroughs; preparing substantiation; and interfacing with auditors, advisors, and counsel. Tax Provision & Reporting Prepare monthly indirect tax provision and annual income tax provision under ASC 450 and 740. Support tax disclosures for financial statements and management reporting. Planning & Research Work with the Legal team to monitor legislative changes in tax law and assess implications for Hopper’s business. Research hotel partner and/or customer tax issues and provide recommendations to the business. Partner with Finance and Legal on new product launches, state/intl. nexus issues, and tax-efficient structuring. Cross Functional Partnership Build proactive relationships with Legal, Product, Finance/FP&A, and Hotel teams to embed tax into day-to-day decisions, surface risks/opportunities early, and strategic initiatives. Liaise with the Tax Engineering team to implement and QA changes to Hopper’s tax logic for travel transactions ,providing tax technical input to ensure accurate tax determination across complex booking flows. Partner cross-functionally to anticipate tax implications of new features and markets. Process & Systems Develop and support implementation of tools and automation to streamline tax workflows. Develop scalable processes for compliance as the company expands into new jurisdictions. Maintain documentation and controls to support audits and internal governance. What We’re Looking For Bachelor’s degree in Accounting, Finance, or related field; CPA or Master’s in Tax preferred. 4–7+ years of experience in U.S. state and local sales tax, including transaction taxes for a digital marketplace. The ideal candidate will have a mix of public accounting (Big 4 / regional firm) and in-house tax experience. Lodging and travel-related tax experience are huge plus). Working knowledge of income tax concepts and processes. Knowledge of, and experience in federal and income taxes. Strong knowledge of ASC 450 (contingencies on non-income taxes) and working knowledge of ASC740 (corporate income taxes)Familiarity working with product and engineering teams on tax logic and automation. Experience with Avalara and Netsuite software desired.; Proficiency in Excel required. Working knowledge of Sequel and Google BQ a plus. Strong research and analytical skills with the ability to clearly communicate complex tax concepts. Ability to thrive in a fast-paced, high-growth, ambiguous environment with a hands-on, problem-solving mindset. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company. We have raised over $750 million USD of private capital and are backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Manage and optimize marketing campaign activations and operations for advertising clients, collaborate cross-functionally to resolve issues, and provide strategic recommendations and performance reporting. | 2+ years digital marketing analytics experience with data visualization and intermediate SQL skills, strong communication, process orientation, and preferably some travel or media industry experience. | Advertising Account Manager, Growth (Remote) Pay Competitive Employment type Other Job Description Req#: edb41d21-31fd-421d-ba75-0fc45fa60618 San Francisco / Growth – Marketing & Public Relations / Full-Time / Remote About the Team The Hopper Media Solutions team operates an ad platform that publishes travel advertisements on the Hopper app and affiliate sites. Our clients are Destination Management Organizations (DMOs), Airlines, Airports, Hotels, and their marketing agencies. We support a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business. About the Role The Advertising Account Manager owns marketing campaign performance and operations for a portfolio of Hopper advertising clients that include both travel suppliers and media agencies. After the Business Development team signs an advertising client, the Account Manager will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer-facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and, as necessary, write SQL queries to gather deeper insights. Responsibilities Manage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients. Source assets and content from clients (or their agencies) to facilitate a high-impact campaign launch. Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness. Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives. Collaborate with Business Development to construct and deliver campaign performance recaps. Provide product insights and recommendations to Hopper management based on client feedback and your own analyses. Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery. Required Qualifications 4-year college degree. 2+ years post-college work experience in a digital marketing analytics role that includes handling, manipulating, and analyzing data and creating data visualizations. Demonstrated expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred). Intermediate SQL skills. Familiar with agile product development lifecycle management. Superior written and verbal communication skills. Process-driven and detail-oriented. Ability and desire to own work outcomes as an ambitious self-starter. Excellent follow-through and comfort working with junior to senior level colleagues and clients. Experience in media publishing or travel/hospitality industries is a plus. Benefits Well-funded and proven startup with large ambitions, competitive salary and stock options. Unlimited PTO. Flexible work culture where you can use a shared office facility or work from home. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans. Access to a Retirement Savings Plan (CAN) or 401K (US). More about Hopper At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally. #J-18808-Ljbffr

Lead strategy, roadmap, and execution for travel supply connectivity and infrastructure across hotels, vacation rentals, and car rentals to ensure competitive pricing, content quality, and scalability. | 5-7+ years in product management with senior-level experience, strong knowledge of travel supply integrations, connectivity APIs, pricing systems, and ability to drive cross-functional initiatives. | About the job We are seeking an experienced and highly driven Senior Product Manager for Travel Supply to lead the strategy, roadmap, and execution of supply connectivity and infrastructure across hotels, vacation rentals, and car rentals. This role is pivotal in scaling our supply platforms to deliver speed, depth, and reliability while ensuring pricing competitiveness and content quality. As a Senior PM, you will define product strategy, own the roadmap end-to-end, and drive execution with cross-functional teams. You will be accountable for tracking and improving key supply metrics (coverage, parity, content completeness, connectivity speed, infrastructure efficiency) and ensuring we deliver the most complete and competitive travel inventory to customers. Responsibilities As Senior Product Manager for Travel Supply, you will: Connectivity & Scale Lead the vision and execution for building and optimizing supply connectivity (direct and third-party) for hotels, vacation rentals, and cars. Ensure connectivity infrastructure is designed for speed, reliability, and scalability. Inventory & Coverage Own initiatives to maximize supply depth and inventory completeness across verticals. Drive rate plan parity initiatives to ensure competitiveness and consistency across channels. Define and track supply health metrics to monitor depth, performance, and resilience. Product Strategy & Roadmap Define the long-term product strategy for Travel Supply, aligned with company goals. Own the product roadmap, setting priorities and balancing short-term impact with long-term scale. Translate strategic objectives into actionable initiatives and clear success criteria. Content Management Oversee ingestion and ongoing maintenance of content (descriptions, amenities, images, policies). Define frameworks to ensure content is accurate, complete, and standardized across supply sources. Mapping & Data Integrity Own and evolve room mapping and property mapping systems to ensure precise search results and eliminate duplication. Rates Own and maintain the rates database for PUSH ARI (Availability, Rates, and Inventory). Partner with engineering to optimize infrastructure costs while preserving reliability. Promotions & Distribution Manage supply-side promotions, ensuring proper integration into availability and pricing systems. Own rate distribution rules to maintain compliance, consistency, and competitiveness. Execution & Delivery Work with engineering, design, supply, and analytics to deliver roadmap priorities. Define and track KPIs and success metrics, iterating based on data-driven insights. Drive execution across commercial and product teams. Qualifications 5–7+ years of experience in Product Management, with at least 2+ in a senior or lead PM capacity. Proven experience owning product strategy and roadmaps in travel, marketplaces, or e-commerce. Deep knowledge of supply integrations, connectivity APIs, pricing systems, and travel technology. Strong experience with metrics-driven product development and defining KPIs. Excellent execution skills — proven ability to deliver complex, cross-functional initiatives. Strong communicator and influencer with the ability to drive alignment across technical and business teams. Analytical thinker with the ability to make trade-offs between cost, scale, and performance. Why Join Us? Lead end-to-end strategy, execution, and measurement for core supply systems that power our travel products globally. Drive impact at scale by shaping how millions of customers access travel supply. Join a talented team of engineers, analysts, and supply experts solving challenging problems at the intersection of travel and technology. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

Draft, negotiate, advise, and close fintech and HTS partner contracts while navigating complex regulatory issues. Collaborate with product teams to develop innovative product structures and ensure compliance across global markets. | Candidates must have a J.D. or LLM and a minimum of five years of experience in an in-house position or law firm. Exceptional communication skills and the ability to navigate complex regulatory issues are essential. | Hopper is seeking an attorney with a mix of regulatory and transactional experience to join its growing global legal team as Associate Counsel for its Fintech and HTS (Hopper Technology Solutions) businesses. In this role, you will report to the Deputy General Counsel and work closely with the growing Fintech and HTS legal team, product leads, and other senior business partners to provide advice on complex regulatory matters impacting Hopper’s global business, and drive and execute bespoke and creative commercial contracts with Hopper’s HTS partners (including banks, consumer brands, airlines, hotels, and online travel agents) around the world. You will be a self-starter with intellectual curiosity and a willingness to roll up your sleeves and tackle unfamiliar issues in new markets to remove blockers and facilitate deal close. You will be eager to unpack the complexities needed to close cross-border commercial transactions as a rapidly-scaling B2B business with a home base in Canada and significant operations in the U.S. that operates globally with subsidiaries and affiliates in 38+ countries. This will include identification and implementation of innovative solutions to cross-border remittance and indirect tax (VAT/DST/sales tax) issues. You will also assist in ensuring compliance of all Fintech and HTS product implementations with requirements in all global markets in which Hopper and its HTS partners operate. Primary Responsibilities: Draft, negotiate, advise, and close the fintech and HTS partner contracts that contribute to Hopper’s success. Achieve optimal outcomes across a wide range of legal topics, such as intellectual property, sanctions compliance, payments regulation and data privacy. Research indirect tax and withholding issues in foreign markets to address questions from prospective HTS partners. Navigate the intersection of travel, technological innovation, and financial services on a broad range of complex regulatory issues such as payments, lending, insurance, and strategic bank partnerships. Advise product teams on a range of issues in developing innovative product structures, including new and emerging legal and regulatory developments impacting fintech products. Help scope and build scalable and effective processes for legal review and launch of new products, including drafting and maintaining product terms and conditions. Partner with the business on general commercial matters and negotiate the contracts that contribute to Hopper’s success – from our biggest Cloud deals (distribution of our fintech products to our B2B partners), to the fundamental commercial contracts that the business needs to operate. Secondary Responsibilities: Advise on all issues affecting Hopper’s business globally, including consumer protection, intellectual property, regulatory compliance, data privacy and information security, and corporate governance. Qualifications & Background Requirements: J.D. or LLM in the United States; Five (5) years minimum experience in an in-house position, government and/or law firm practice advising a wide range of industries (including consumer products and technology services) on commercial contracting matters Demonstrated ability to operate in unfamiliar areas of law and in new jurisdictions Exceptional verbal and written communication skills Experience in reviewing, navigating and solving complex regulatory and/or cross-border tax issues, and in commercial contract drafting Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

As a Senior Software Engineer, you will be responsible for crafting, implementing, and deploying sophisticated backend systems for Hopper’s travel technology. You will also mentor team members and engage in project planning and code reviews. | The ideal candidate should have experience in full-stack development with a focus on backend skills, particularly in Scala or other JVM languages. A solid understanding of system architecture and experience in deploying infrastructure using tools like Terraform is also required. | About the job Do you want to substantially impact the future of Hopper's travel technology? We're hiring a Senior Software Engineer to join our Fintech team and help us innovate the evolution of travel selling and booking technology. Fintech contributes to 70% of the company's overall revenue. As a Senior Software Engineer, you will be directly responsible for crafting, implementing, and deploying the sophisticated backend systems that power Hopper’s award-winning user experience. We’re seeking an experienced Software Engineer to join our team to help us grow and mature the Disruption and Insurance category of Hopper’s fintech portfolio of products. What would your day-to-day look like: Planning, investigating, or scoping out an upcoming project that you own. Mentoring other team members, either through pair programming or asynchronously through Slack. Writing code, reviewing code, and improving code. Learning about a new technical concept, service, or GCP feature that provides value to our team. While Hopper has a low-meeting culture (no one has more than 10 hours of meetings scheduled at the start of a week, including managers), we find value in regular meetings to discuss ongoing projects with the team and plan work for upcoming sprints. An ideal candidate has: Experienced in full-stack development, with an emphasis on backend skills. Proficient in Scala or other JVM languages (such as Kotlin or Java), with demonstrated experience in a production setting. Solid understanding of system architecture, focusing on designing scalable and maintainable solutions. Skilled in various service communication methods, including gRPC, pub/sub, and REST. Knowledgeable in Google Cloud Platform (GCP) and cloud-native development best practices. Experienced in deploying infrastructure using Terraform or similar tools. Demonstrated ability to lead and deliver complex, multi-month projects from inception to production. Committed to enhancing system quality and reliability, showcasing excellence in software engineering practices. Professional background in the travel or fintech industries, with an understanding of their specific challenges and requirements. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

As a Senior Software Engineer, you will be responsible for crafting, implementing, and deploying sophisticated backend systems for Hopper’s travel technology. You will also mentor team members and engage in project planning and code reviews. | The ideal candidate should have experience in full-stack development with a focus on backend skills, particularly in Scala or other JVM languages. A solid understanding of system architecture and experience in deploying infrastructure using tools like Terraform is also required. | About the job Do you want to substantially impact the future of Hopper's travel technology? We're hiring a Senior Software Engineer to join our Fintech team and help us innovate the evolution of travel selling and booking technology. Fintech contributes to 70% of the company's overall revenue. As a Senior Software Engineer, you will be directly responsible for crafting, implementing, and deploying the sophisticated backend systems that power Hopper’s award-winning user experience. We’re seeking an experienced Software Engineer to join our team to help us grow and mature the Disruption and Insurance category of Hopper’s fintech portfolio of products. What would your day-to-day look like: Planning, investigating, or scoping out an upcoming project that you own. Mentoring other team members, either through pair programming or asynchronously through Slack. Writing code, reviewing code, and improving code. Learning about a new technical concept, service, or GCP feature that provides value to our team. While Hopper has a low-meeting culture (no one has more than 10 hours of meetings scheduled at the start of a week, including managers), we find value in regular meetings to discuss ongoing projects with the team and plan work for upcoming sprints. An ideal candidate has: Experienced in full-stack development, with an emphasis on backend skills. Proficient in Scala or other JVM languages (such as Kotlin or Java), with demonstrated experience in a production setting. Solid understanding of system architecture, focusing on designing scalable and maintainable solutions. Skilled in various service communication methods, including gRPC, pub/sub, and REST. Knowledgeable in Google Cloud Platform (GCP) and cloud-native development best practices. Experienced in deploying infrastructure using Terraform or similar tools. Demonstrated ability to lead and deliver complex, multi-month projects from inception to production. Committed to enhancing system quality and reliability, showcasing excellence in software engineering practices. Professional background in the travel or fintech industries, with an understanding of their specific challenges and requirements. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

Manage and optimize marketing campaigns for advertising clients, collaborate cross-functionally, and provide strategic recommendations based on data insights. | 2+ years in digital marketing analytics with experience in data visualization tools, intermediate SQL skills, strong communication, and familiarity with agile development. | Advertising Account Manager, Growth (Remote)Pay CompetitiveEmployment type OtherJob DescriptionReq#: edb41d21-31fd-421d-ba75-0fc45fa60618San Francisco / Growth – Marketing & Public Relations / Full-Time / RemoteAbout the TeamThe Hopper Media Solutions team operates an ad platform that publishes travel advertisements on the Hopper app and affiliate sites. Our clients are Destination Management Organizations (DMOs), Airlines, Airports, Hotels, and their marketing agencies. We support a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business.About the RoleThe Advertising Account Manager owns marketing campaign performance and operations for a portfolio of Hopper advertising clients that include both travel suppliers and media agencies. After the Business Development team signs an advertising client, the Account Manager will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer-facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and, as necessary, write SQL queries to gather deeper insights.ResponsibilitiesManage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients.Source assets and content from clients (or their agencies) to facilitate a high-impact campaign launch.Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness.Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives.Collaborate with Business Development to construct and deliver campaign performance recaps.Provide product insights and recommendations to Hopper management based on client feedback and your own analyses.Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery.Required Qualifications4-year college degree.2+ years post-college work experience in a digital marketing analytics role that includes handling, manipulating, and analyzing data and creating data visualizations.Demonstrated expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred).Intermediate SQL skills.Familiar with agile product development lifecycle management.Superior written and verbal communication skills.Process-driven and detail-oriented.Ability and desire to own work outcomes as an ambitious self-starter.Excellent follow-through and comfort working with junior to senior level colleagues and clients.Experience in media publishing or travel/hospitality industries is a plus.BenefitsWell-funded and proven startup with large ambitions, competitive salary and stock options.Unlimited PTO.Flexible work culture where you can use a shared office facility or work from home.Entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact.100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans.Access to a Retirement Savings Plan (CAN) or 401K (US).More about HopperAt Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally. #J-18808-Ljbffr

Manage and optimize marketing campaigns for advertising clients, collaborate cross-functionally to resolve issues, and provide strategic recommendations based on data analysis. | 2+ years in digital marketing analytics with experience in data visualization tools, intermediate SQL skills, strong communication, and process orientation. | Advertising Account Manager, Growth (Remote)Pay CompetitiveEmployment type OtherJob DescriptionReq#: edb41d21-31fd-421d-ba75-0fc45fa60618San Francisco / Growth – Marketing & Public Relations / Full-Time / RemoteAbout the TeamThe Hopper Media Solutions team operates an ad platform that publishes travel advertisements on the Hopper app and affiliate sites. Our clients are Destination Management Organizations (DMOs), Airlines, Airports, Hotels, and their marketing agencies. We support a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business.About the RoleThe Advertising Account Manager owns marketing campaign performance and operations for a portfolio of Hopper advertising clients that include both travel suppliers and media agencies. After the Business Development team signs an advertising client, the Account Manager will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer-facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and, as necessary, write SQL queries to gather deeper insights.ResponsibilitiesManage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients.Source assets and content from clients (or their agencies) to facilitate a high-impact campaign launch.Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness.Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives.Collaborate with Business Development to construct and deliver campaign performance recaps.Provide product insights and recommendations to Hopper management based on client feedback and your own analyses.Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery.Required Qualifications4-year college degree.2+ years post-college work experience in a digital marketing analytics role that includes handling, manipulating, and analyzing data and creating data visualizations.Demonstrated expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred).Intermediate SQL skills.Familiar with agile product development lifecycle management.Superior written and verbal communication skills.Process-driven and detail-oriented.Ability and desire to own work outcomes as an ambitious self-starter.Excellent follow-through and comfort working with junior to senior level colleagues and clients.Experience in media publishing or travel/hospitality industries is a plus.BenefitsWell-funded and proven startup with large ambitions, competitive salary and stock options.Unlimited PTO.Flexible work culture where you can use a shared office facility or work from home.Entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact.100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans.Access to a Retirement Savings Plan (CAN) or 401K (US).More about HopperAt Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally. #J-18808-Ljbffr

Lead and mentor engineering teams to develop scalable advertising and media software solutions, ensuring alignment with business goals and technical excellence. | 7+ years of software engineering experience with 3+ years in leadership, proficiency in modern programming languages, cloud platforms, and strong communication skills. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to provide personalized travel solutions. Our HTS Media division specializes in advertising and media services tailored to travel brands, destinations, and suppliers. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for developing scalable advertising and media platforms. Your role is pivotal in driving technical excellence and delivering innovative solutions that connect travel brands with their audiences effectively. What You'll Do: - You will lead and mentor a team of software engineers, fostering a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of high-quality media and advertising software solutions. - You will collaborate closely with product managers, designers, and stakeholders to align engineering efforts with business goals. - You will implement best practices in software development, including code reviews, testing, and CI/CD pipelines. - You will manage project timelines, resource allocation, and risk to ensure successful delivery. - You will drive innovation by evaluating new technologies and integrating them into the product stack. - You will ensure system reliability, scalability, and performance to meet the demands of a growing user base. - You will contribute to strategic planning and help shape the future direction of HTS Media’s technology. What You Bring: - 7+ years of software engineering experience with at least 3 years in a leadership role managing engineering teams. - Strong proficiency in modern programming languages such as Java, Python, or JavaScript. - Experience with cloud platforms like AWS, GCP, or Azure and container orchestration tools such as Kubernetes. - Proven track record of delivering complex software projects on time and within scope. - Excellent communication and interpersonal skills to effectively lead cross-functional teams. - Deep understanding of software development lifecycle, agile methodologies, and DevOps practices. Bonus Points If You Have: - Experience in the travel or advertising technology industry. - Familiarity with big data technologies and real-time data processing. - Background in machine learning or AI-driven media solutions. - Prior experience working in a fully remote environment. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive company culture that values innovation and diversity. - We offer access to cutting-edge technology and tools to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you’re excited to join our team through our careers page at www.hopper.com/careers.

Lead and mentor engineering teams to develop scalable advertising and media platforms, ensuring technical excellence and alignment with business goals. | 7+ years in software engineering with 3+ years in leadership, expertise in scalable web technologies, cloud platforms, microservices, and strong communication skills. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to provide personalized travel solutions. Our HTS Media division specializes in advertising and media services that connect travel brands, destinations, and suppliers with their target audiences. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for building scalable advertising and media platforms. Your role is pivotal in driving technical excellence, fostering innovation, and delivering high-impact solutions that support Hopper’s growth and the success of our partners. What You'll Do: - You will lead and mentor a team of software engineers, promoting a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of scalable media and advertising technologies. - You will collaborate closely with product managers, designers, and stakeholders to define technical requirements and deliverables. - You will ensure the reliability, performance, and security of HTS Media platforms. - You will drive the adoption of best practices in software development, including code reviews, testing, and automation. - You will manage project timelines, resource allocation, and risk mitigation to meet business objectives. - You will stay current with industry trends and emerging technologies to keep HTS Media at the forefront of innovation. - You will contribute to strategic planning and decision-making to align engineering efforts with company goals. What You Bring: - 7+ years of experience in software engineering with at least 3 years in a leadership or management role. - Strong expertise in scalable web technologies, cloud platforms, and microservices architecture. - Proven track record of delivering complex software projects on time and within budget. - Excellent communication and interpersonal skills to lead cross-functional teams effectively. - Experience with agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines. - Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred. Bonus Points If You Have: - Experience in the travel or advertising technology industry. - Familiarity with data analytics, machine learning, or AI-driven media solutions. - Background in remote team management and distributed workforce collaboration. - Contributions to open-source projects or active participation in tech communities. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a dynamic and inclusive company culture that values innovation and diversity. - We offer access to cutting-edge tools and technologies to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you’re excited to join our team through our careers page at www.hopper.com/careers.

Lead and mentor engineering teams to build scalable advertising and media platforms, manage project delivery, and drive technical innovation. | 7+ years in software engineering with 3+ years in leadership, strong backend and cloud skills, proficiency in Java/Python/Go, and experience in advertising technology preferred. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to provide personalized travel solutions. Our HTS Media division specializes in advertising and media services tailored to travel brands, destinations, and suppliers. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for building scalable advertising and media platforms. Your role is pivotal in driving technical excellence and delivering innovative solutions that connect travel brands with their audiences effectively. What You'll Do: - You will lead and mentor a team of software engineers, fostering a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of high-quality media and advertising platforms. - You will collaborate closely with product managers, designers, and stakeholders to align engineering efforts with business goals. - You will implement best practices in software development, including code reviews, testing, and CI/CD pipelines. - You will manage project timelines, resource allocation, and risk to ensure successful delivery. - You will drive innovation by evaluating and integrating new technologies and tools. - You will ensure system reliability, scalability, and performance through proactive monitoring and optimization. - You will contribute to strategic planning and roadmap development for HTS Media’s engineering initiatives. What You Bring: - 7+ years of software engineering experience with at least 3 years in a leadership role managing engineering teams. - Strong expertise in backend development, cloud infrastructure, and scalable system design. - Proficiency with programming languages such as Java, Python, or Go. - Experience with advertising technology platforms or media-related software is highly desirable. - Excellent communication and interpersonal skills to effectively lead cross-functional teams. - Proven ability to deliver complex projects on time and within scope. Bonus Points If You Have: - Experience working in the travel or advertising industry. - Familiarity with machine learning applications in media and advertising. - Knowledge of data analytics and real-time bidding systems. - Background in product management or technical strategy. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a fast-growing company. - We offer a collaborative and inclusive culture that values innovation and diversity. - We offer access to the latest tools and technologies to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position through our careers page at www.hopper.com/careers.

Lead and mentor engineering teams to build scalable advertising and media platforms, manage project delivery, and drive innovation aligned with business goals. | 7+ years software engineering experience with 3+ years in leadership, strong backend and cloud skills, proficiency in Java/Python/Go, and excellent communication. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to deliver personalized travel solutions. Our HTS Media division specializes in advertising and media services that connect travel brands, destinations, and suppliers with their target audiences. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for building scalable advertising and media platforms. Your role is pivotal in driving technical excellence, fostering innovation, and delivering high-impact solutions that support Hopper’s growth and the success of our partners. What You'll Do: - You will lead and mentor a team of software engineers, promoting a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of robust media and advertising technologies. - You will collaborate closely with product managers, designers, and stakeholders to align engineering efforts with business goals. - You will implement best practices in software development, including code reviews, testing, and CI/CD pipelines. - You will manage project timelines, resource allocation, and risk to ensure successful delivery. - You will drive innovation by evaluating new technologies and integrating them into the product roadmap. - You will foster a high-performance engineering culture focused on quality, scalability, and reliability. - You will contribute to strategic planning and decision-making at the leadership level. What You Bring: - 7+ years of software engineering experience with at least 3 years in a managerial or leadership role. - Strong expertise in backend development, cloud infrastructure, and scalable system design. - Proficiency with programming languages such as Java, Python, or Go. - Experience with advertising technology platforms or media-related software is highly desirable. - Excellent communication and interpersonal skills to lead cross-functional teams. - Proven ability to manage complex projects and deliver results in a fast-paced environment. Bonus Points If You Have: - Experience working in the travel or advertising industry. - Familiarity with data analytics and machine learning applications in media. - Knowledge of frontend technologies and user experience considerations. - Prior experience in a fully remote leadership role. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development through training and mentorship. - We offer a collaborative and inclusive company culture that values innovation and diversity. - We offer access to cutting-edge technology and tools to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you’re excited to join our team. We look forward to hearing from you!

Lead partner success strategy, build and manage a partner success team, develop scalable onboarding frameworks, serve as strategic partner liaison, collaborate cross-functionally, and leverage data to optimize product offerings. | Proven leadership in managing strategic partnerships, team building, analytical skills, creativity in commerce/travel, and preferably travel industry experience. | About the job As HTS continues to expand its reach as a leading travel technology company, we are looking for a Senior Director of Partner Success to lead the commerce partner strategy, onboarding, and growth for our travel commerce platform. This leader will be responsible for ensuring the long-term success of our B2B partners across travel verticals, including flights, hotels, and cars, enabling them to drive meaningful revenue and enhance traveler experiences. You will sit at the intersection of partner growth, product enablement, and operations, building the team, infrastructure, and processes that ensure our partners are set up for scale from day one. This is a highly cross-functional leadership role that will shape how HTS scales its B2B travel commerce business globally, working closely with Product, Engineering, Commercial, Operations, and Support teams. What would your day-to-day look like: Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance. Team Leadership - Build and lead a high-performing team of Partner Success Managers and integration specialists responsible for partner onboarding, product enablement, and day-to-day partner growth. Partner Enablement - Develop scalable onboarding and launch frameworks to accelerate time-to-value for new partners and ensure ongoing alignment with partner goals, success metrics, and commercial outcomes. Strategic Account Management - Serve as a senior point of escalation and strategic thought partner to top-tier partners, helping them fully leverage our travel commerce platform to drive retention and revenue. Cross-Functional Collaboration- Work closely with Product and Engineering teams to prioritize and deliver partner needs. Collaborate with Sales, Legal, and Finance to structure and support complex partner relationships. Data-Driven Insights - Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. An ideal candidate has: Strong interpersonal and communication skills to engage with stakeholders at all levels. Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the commerce and travel spaces. Experience building and managing high-performing teams, with a focus on coaching, development, and execution. Experience working in the travel industry, especially with airlines or travel platforms, is a strong plus. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!