Hopper

Hopper

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Hopper

Senior Product Manager, Commerce - AI & Platform (100% Remote - USA East Coast)

HopperAnywhereFull-time
View Job
Compensation$100K - 140K a year

Define AI strategy and lead platform product management including API design, prioritization, and technical roadmap execution. | 5+ years product management with 2+ years in B2B/platform products, experience designing APIs/SDKs, SQL and A/B testing knowledge, and ability to ship products with limited direction. | About the job Hopper Technology Solutions is looking for an entrepreneurial and highly technical Senior Product Manager to lead our AI & Commerce Foundations Team. In this greenfield role, you'll define our AI strategy for our B2B e-commerce platform. You'll be responsible for the core platform (authentication, APIs, partner tools) and determine how LLMs create partner value. As the Commerce Foundations PM, you will sit at the intersection of platform architecture, AI model integration, and external partner value. You'll bridge our travel data, AI models, and partner-facing products. You are a "smart creative" who can discuss technical trade-offs with engineers while staying focused on partner problems. You're a strong communicator who ships quickly. You use data and competitive analysis to find opportunities where AI differentiates our platform. This is a unique opportunity to build AI products from scratch at a high-growth, pre-IPO company where your decisions impact millions of users. What would your day-to-day look like Platform Architecture: Own architecture decisions for authentication, APIs, loyalty, and payment systems. Drive Partner Success: Ship features that reduce partner integration time from weeks to days. Dual-Impact Strategy: Build for two audiences: internal teams (Flights, Cars, Checkout) and external B2B partners. You'll constantly prioritize between them. Technical Leadership: Work with senior engineers to turn AI/ML capabilities into a prioritized roadmap. Zero-to-One Execution: Own the full lifecycle: identify opportunities, define MVPs, ship, and iterate. Collaborate Cross-Functionally: Coordinate engineers, data scientists, and partner success to ship AI features that solve partner needs. You are a perfect fit if you: You've designed APIs and SDKs. You know what makes APIs easy to adopt and hard to break. You challenge technical assumptions and prioritize shipping over perfect architecture. You think in systems, understanding how auth, APIs, and payments connect. You've built and launched at least one product from scratch, preferably in the B2B or platform space. You have 5+ years of experience in product management, with at least 2 years in B2B or platform products. You're comfortable with SQL, A/B testing, and using data to make product decisions. You've shipped products without big budgets, design teams, or clear direction. You understand when to use RAG vs fine-tuning, and can explain LLM limitations (hallucinations, latency, cost). You've worked with AI APIs (OpenAI, Anthropic, etc.) or implemented AI features. You talk to customers regularly and use their feedback to prioritize. You write clear documentation, present to executives, and facilitate decisions across teams. You prioritize ruthlessly and make decisions with incomplete information. You stay effective when priorities shift. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

API
SQL
A/B Testing
Product Operations
Technical Support
Direct Apply
Posted 1 day ago
Hopper

Senior Software Engineer, Full Stack - Fintech Airlines - (100% Remote - US)

HopperAnywhereFull-time
View Job
Compensation$120K - 200K a year

Build and scale backend systems for travel fintech products, collaborating across teams in an agile environment. | Experience with React, distributed systems, cloud platforms, and ideally some familiarity with Scala or travel industry experience. | About the job The Fintech team is the engine behind Hopper's most innovative and high-margin products, such as Cancel for Any Reason and Disruption Assistance. We are responsible for designing, building, and scaling the backend systems that power these proprietary fintech offerings, integrating them with some of the world's largest travel companies (airlines, banks, hotels) through our B2B platform, HTS (Hopper Technology Solutions). This role is at the center of Hopper's B2B strategy, building highly available, globally-scaled systems that provide peace of mind to millions of travelers on our partners' platforms and drive significant revenue for the company. We're looking for a Senior Full-Stack Engineer to join us in building the future of travel fintech for our HTS APAC and Enterprise airline partners. What would your day-to-day look like Iterate on features in an agile manner using Scala and React (no prior experience required) and technologies like GCP, OpenAPI, BigQuery, Pub/Sub among others. Decide how to best build core systems in the context of our microservices architecture Ship your first code in days, iterating on features in an agile manner Collaborate with a diverse group of people, giving and receiving feedback for growth Execute on big opportunities, helping Hopper rise to the top of the travel industry An ideal candidate has The ability to bring leading industry techniques and technologies to the table A strong understanding of distributed systems and how architectural decisions affect performance and maintainability Excelled in cross-functional teams, working fluidly with Product Managers, Data Scientists, Frontend Engineers, and other highly skilled specialists A passionate focus on quality, writing testable code that performs and scales The ability to work with minimal guidance, be proactive and to handle uncertainty, ambiguity and the challenge of quickly evolving goals Prior cloud experience Working with Scala and/or React and its libraries Prior airline/travel industry or eCommerce experience Experience in UX design, using tools like Figma Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

React
TypeScript
Node.js
Direct Apply
Posted 3 days ago
Hopper

Sr. Product Manager: Disruption - Core & Commerce (100% Remote - USA)

HopperAnywhereFull-time
View Job
Compensation$120K - 150K a year

Manage product roadmaps, leverage AI, and launch innovative features in a fast-growing travel fintech environment. | Extensive experience in product management, B2B/B2C, AI integration, and fintech or risk-based products, with strong technical communication skills. | About the job As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. Work with customer service to understand and identify customer problem trends Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free Learn and use a diverse set of analytics and AI tools An ideal candidate has B2B and B2C experience Delivered impactful and delightful features at scale Has incorporated AI into their product or processes to achieve business outcomes Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products An innovative and detail-oriented approach to problem-solving Extreme attention to detail, and simultaneously the ability to think and operate strategically. Exceptional ability to grasp, manage, and articulate complex systems Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
UX Writing & Accessibility
Direct Apply
Posted 9 days ago
Hopper

Senior Strategy & Operations Manager - HTS Media (100% Remote - USA)

HopperAnywhereFull-time
View Job
Compensation$70K - 120K a year

Identify monetization opportunities, design experiments, build analytics, and drive execution in a fast-paced environment. | 3-7 years of experience in Strategy & Ops, with strong analytical skills and experience in marketplace or platform monetization environments. | About the job HTS Media is hiring a Senior Strategy & Operations Manager to help scale our commerce‑native travel media platform. This role is designed for a highly autonomous operator who can identify monetization opportunities, design and execute experiments, build analytical insight, and drive execution against HTS Media growth goals — without creating roadmap drag for core engineering teams. This is a single‑hire, high‑impact role that blends strategy, analytics, and execution in a fast‑moving marketplace and ads environment. What would your day-to-day look like Identify and size new monetization and growth opportunities across HTS Media Design lightweight experiments and pilots to validate impact Build analytical models, dashboards, and narratives to support decisions Partner closely with Product, Engineering, Sales, and Ops to drive execution Translate ambiguous problem spaces into clear plans and measurable outcomes Operate independently with minimal oversight in a high‑ambiguity environment An ideal candidate has 3–7 years of experience in Strategy & Ops, BizOps, product analytics, or growth Experience working in marketplace, ads, or platform monetization environments Strong analytical skills with the ability to move from data to action Comfort operating in ambiguity with high ownership and accountability A builder mindset — focused on execution, not just strategy decks Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us! #LI-REMOTE

Data Analysis
Operational Strategy
Cross-functional Collaboration
Direct Apply
Posted 16 days ago
Hopper

Account Manager - HTS Media (100% Remote)

HopperAnywhereFull-time
View Job
Compensation$70K - 120K a year

Manage end-to-end advertising campaigns, optimize performance, and deliver insights to clients. | 3-5+ years in digital advertising or media operations, strong data skills, and experience managing multiple accounts. | About the job Hopper is looking for an Advertising Account Manager to serve as the quarterback for advertiser partnerships. This role is focused on campaign execution, performance optimization, upselling, and delivering compelling insights that drive long-term advertiser success. Working closely with Advertising Account Executives, Product, and Analytics, you’ll ensure campaigns are launched flawlessly, perform strongly, and continuously evolve to meet advertiser goals. This is an ideal role for someone who enjoys managing details, telling data-driven stories, and growing accounts through trust and results. What would your day-to-day look like: Act as the primary day-to-day point of contact and build strong, trusted relationships with advertisers Manage end-to-end campaign execution, including onboarding, setup, optimization, and reporting Monitor performance and proactively recommend optimizations to improve outcomes Deliver clear, compelling insights and post-campaign reporting tied to advertiser KPIs Identify upsell and renewal opportunities based on performance, seasonality, and advertiser goals Partner with Account Executives to support renewals, expansions, and strategic planning Coordinate cross-functionally with Analytics, Product, and Ad Operations to ensure campaign success Build strong, trusted relationships with advertisers An ideal candidate has: 3-5+ years of experience in digital advertising, account management, client success, or media operations Strong understanding of digital performance metrics and campaign optimization Experience managing multiple advertiser accounts and priorities simultaneously Comfortable working with data and turning insights into clear client recommendations Strong communication, organization, and project management skills Collaborative mindset and ability to thrive in a fast-paced, evolving environment Bonus Points Familiarity with commerce-driven media platforms Experience working with agencies or supporting enterprise advertisers Familiarity with CRM systems and campaign management tools Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us! #LI-REMOTE

Campaign management
Data analysis and insights
Client relationship management
Direct Apply
Posted 20 days ago
Hopper

Sr Product Designer, Commerce (100% Remote - USA)

HopperNew York, NYFull-time
View Job
Compensation$120K - 200K a year

Design end-to-end web experiences, conduct user research, collaborate with cross-functional teams, and iterate based on data and feedback. | 3+ years of experience in digital product design, proficiency in Figma and prototyping, ability to work in agile teams, and strong decision-making based on research and metrics. | About the job We're looking for a Senior Product Designer to join as a founding member of our new B2B vertical. This is a rare opportunity to build a new product from the ground up and shape the experience for an entirely new customer segment. You'll be the design lead working alongside product, engineering, and business stakeholders to create elegant, user-centric solutions that solve real problems. This role requires someone who can thrive in ambiguity, move quickly without sacrificing quality, and balance multiple priorities while keeping the customer experience at the center of every decision. What would your day-to-day look like • Design end-to-end web experiences, owning the full process from concept through launch • Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data-tracking user behavior, analyzing metrics, and running experiments-to validate and iterate on designs • Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features • Create simple, logical UI that makes complex workflows feel effortless • Balance user advocacy with business goals and technical constraints • Make smart tradeoffs between speed, learning, and competing priorities • Lead design reviews with external partners and build strong cases for design decisions An ideal candidate has • 3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process • Proven track record designing 0-to-1 experiences from concept through launch using Figma and prototyping tools • Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed • Shows strong judgment making data-driven decisions grounded in research, testing, and metrics-comfortable prioritizing and making tradeoffs without waiting for absolute certainty • Thrives as part of a founding team-scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction Perks and benefits of working with us: • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. • Unlimited PTO. • Carrot Cash travel stipend. • Access to co-working space on demand through FlexDesk AND Work-from-home stipend. • Please ask us about our very generous parental leave, much above industry standards!. • Entrepreneurial culture where pushing limits and taking risks is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact. • 100% employer paid Medical, Dental and Vision coverage for employees. • Access to Disability & Life insurance. • Health Reimbursement Account (HRA). • DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us! #LI-REMOTE

Figma
Prototyping
User Research
Verified Source
Posted 23 days ago
Hopper

Sr Technical Recruiter - Hopper <> HTS (10 months contract - 100% Remote)

HopperAnywhereContract
View Job
Compensation$70K - 120K a year

The job involves managing full-cycle recruitment, leveraging AI tools for sourcing, and partnering with leadership to fill technical and leadership roles globally. | Requires 5-7 years of full-cycle recruiting experience, proficiency with modern ATS and AI sourcing tools, and ability to navigate international hiring practices. | Location Miami - Remote, Austin - Remote Employment Type Contract Location Type Remote Department Finance • ** Role Type & Location:This is a 10-month contractual position with the potential for renewal based on performance and business needs. To ensure seamless collaboration with our global stakeholders, candidates must be located within the Americas and comfortable working across multiple time zones in the region. About the job Hopper is seeking a high-velocity Senior Recruiter to fuel the growth of Hopper Technology Solutions (HTS) on a 10-month contract. We aren't looking for a traditional recruiter; we need a talent advisor who lives at the intersection of human intuition and cutting-edge technology. In this versatile role, you will lead the charge in scaling our world-class engineering, product, and data teams globally, while seamlessly pivoting to lead high-impact searches for our business, operations, and leadership functions. At Hopper, we don’t just "post and pray." You will leverage a modern tech stack (including Ashby and AI-driven sourcing tools) to identify and engage the top 1% of talent in a highly competitive global market What would your day-to-day look like • Full-Cycle Ownership: Manage the end-to-end recruitment process for a diverse portfolio of roles, ranging from complex technical positions (AI/ML, Distributed Systems, Product) to strategic non-technical leadership seats. • Internal Service Excellence: Act as a dedicated partner to our leadership teams, delivering high-quality, white-glove service to internal stakeholders through proactive communication and seamless process management. • Strategic Sourcing: Utilize AI-powered sourcing platforms and advanced Boolean techniques to build a diverse pipeline of passive candidates across North America, Europe, and LATAM. • Data-Driven Decision Making: Use Ashby to track pipeline health, conversion rates, and quality of hire, providing regular data-backed insights to hiring managers. • AI Integration: Actively experiment with and implement AI tools to automate scheduling, draft personalized outreach, and summarize assessments to increase operational efficiency. • Stakeholder Partnership: Act as a talent consultant to HTS leadership, helping them define requirements, calibrate expectations, and navigate complex global compensation landscapes. • Candidate Experience: Ensure every candidate—regardless of the outcome—has a world-class experience that reflects Hopper’s brand as a leader in travel tech. • Interviewer Training: Mentor and groom our interviewer panels to increase capacity and maintain high evaluative standards as we scale. An ideal candidate has: • Experience: 5–7 years of full-cycle recruiting experience, with a proven track record in high-growth environments (SaaS, Fintech, or TravelTech preferred). • Versatility: Demonstrated ability to switch between technical and non-technical searches without losing momentum or quality. • Tech Stack Savvy: Power-user experience with Ashby (or similar modern ATS like Greenhouse/Lever) and a deep understanding of the modern recruiting ecosystem. • AI Native: Proven track record of using AI tools (e.g., ChatGPT, Fetcher, Findem, or similar) to optimize sourcing and communication. • Technical Literacy: Ability to "speak engineer" while also understanding the core competencies required for high-performing business and operations roles. • Global Mindset: Experience navigating international hiring nuances, including time zones, cultural differences, and remote-first hiring practices. • Persistence & Grit: You thrive in a "move fast" environment and aren't intimidated by hard-to-fill roles or ambitious growth targets. Perks and benefits of working with us: • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. • Carrot Cash travel stipend • Flexdesk All Access Pass & Work-from-home stipend • Entrepreneurial culture where pushing limits and taking risks is everyday business • Open communication with management and company leadership • Small, dynamic teams = massive impact More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us! #LI-REMOTE

Data Analysis
Process Optimization
Stakeholder Engagement
Verified Source
Posted 28 days ago
Hopper

Advertising Account Manager, Growth (Remote) Job at Hopper in San Francisco

HopperAnywhereFull-time
View Job
Compensation$70K - 100K a year

Manage and optimize marketing campaign activations and operations for advertising clients, collaborate cross-functionally to resolve issues, and provide strategic recommendations and performance reporting. | 2+ years digital marketing analytics experience with data visualization and intermediate SQL skills, strong communication, process orientation, and preferably some travel or media industry experience. | Advertising Account Manager, Growth (Remote) Pay Competitive Employment type Other Job Description Req#: edb41d21-31fd-421d-ba75-0fc45fa60618 San Francisco / Growth – Marketing & Public Relations / Full-Time / Remote About the Team The Hopper Media Solutions team operates an ad platform that publishes travel advertisements on the Hopper app and affiliate sites. Our clients are Destination Management Organizations (DMOs), Airlines, Airports, Hotels, and their marketing agencies. We support a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business. About the Role The Advertising Account Manager owns marketing campaign performance and operations for a portfolio of Hopper advertising clients that include both travel suppliers and media agencies. After the Business Development team signs an advertising client, the Account Manager will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer-facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and, as necessary, write SQL queries to gather deeper insights. Responsibilities Manage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients. Source assets and content from clients (or their agencies) to facilitate a high-impact campaign launch. Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness. Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives. Collaborate with Business Development to construct and deliver campaign performance recaps. Provide product insights and recommendations to Hopper management based on client feedback and your own analyses. Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery. Required Qualifications 4-year college degree. 2+ years post-college work experience in a digital marketing analytics role that includes handling, manipulating, and analyzing data and creating data visualizations. Demonstrated expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred). Intermediate SQL skills. Familiar with agile product development lifecycle management. Superior written and verbal communication skills. Process-driven and detail-oriented. Ability and desire to own work outcomes as an ambitious self-starter. Excellent follow-through and comfort working with junior to senior level colleagues and clients. Experience in media publishing or travel/hospitality industries is a plus. Benefits Well-funded and proven startup with large ambitions, competitive salary and stock options. Unlimited PTO. Flexible work culture where you can use a shared office facility or work from home. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans. Access to a Retirement Savings Plan (CAN) or 401K (US). More about Hopper At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally. #J-18808-Ljbffr

Digital Marketing Analytics
Data Visualization (Google Looker Studio preferred)
SQL (Intermediate)
Campaign Management
Client Communication
Agile Product Development
Performance Optimization
Cross-functional Collaboration
Verified Source
Posted 4 months ago
Hopper

Associate Counsel - Fintech and HTS

HopperAnywhereFull-time
View Job
Compensation$Not specified

Draft, negotiate, advise, and close fintech and HTS partner contracts while navigating complex regulatory issues. Collaborate with product teams to develop innovative product structures and ensure compliance across global markets. | Candidates must have a J.D. or LLM and a minimum of five years of experience in an in-house position or law firm. Exceptional communication skills and the ability to navigate complex regulatory issues are essential. | Hopper is seeking an attorney with a mix of regulatory and transactional experience to join its growing global legal team as Associate Counsel for its Fintech and HTS (Hopper Technology Solutions) businesses. In this role, you will report to the Deputy General Counsel and work closely with the growing Fintech and HTS legal team, product leads, and other senior business partners to provide advice on complex regulatory matters impacting Hopper’s global business, and drive and execute bespoke and creative commercial contracts with Hopper’s HTS partners (including banks, consumer brands, airlines, hotels, and online travel agents) around the world. You will be a self-starter with intellectual curiosity and a willingness to roll up your sleeves and tackle unfamiliar issues in new markets to remove blockers and facilitate deal close. You will be eager to unpack the complexities needed to close cross-border commercial transactions as a rapidly-scaling B2B business with a home base in Canada and significant operations in the U.S. that operates globally with subsidiaries and affiliates in 38+ countries. This will include identification and implementation of innovative solutions to cross-border remittance and indirect tax (VAT/DST/sales tax) issues. You will also assist in ensuring compliance of all Fintech and HTS product implementations with requirements in all global markets in which Hopper and its HTS partners operate. Primary Responsibilities: Draft, negotiate, advise, and close the fintech and HTS partner contracts that contribute to Hopper’s success. Achieve optimal outcomes across a wide range of legal topics, such as intellectual property, sanctions compliance, payments regulation and data privacy. Research indirect tax and withholding issues in foreign markets to address questions from prospective HTS partners. Navigate the intersection of travel, technological innovation, and financial services on a broad range of complex regulatory issues such as payments, lending, insurance, and strategic bank partnerships. Advise product teams on a range of issues in developing innovative product structures, including new and emerging legal and regulatory developments impacting fintech products. Help scope and build scalable and effective processes for legal review and launch of new products, including drafting and maintaining product terms and conditions. Partner with the business on general commercial matters and negotiate the contracts that contribute to Hopper’s success – from our biggest Cloud deals (distribution of our fintech products to our B2B partners), to the fundamental commercial contracts that the business needs to operate. Secondary Responsibilities: Advise on all issues affecting Hopper’s business globally, including consumer protection, intellectual property, regulatory compliance, data privacy and information security, and corporate governance. Qualifications & Background Requirements: J.D. or LLM in the United States; Five (5) years minimum experience in an in-house position, government and/or law firm practice advising a wide range of industries (including consumer products and technology services) on commercial contracting matters Demonstrated ability to operate in unfamiliar areas of law and in new jurisdictions Exceptional verbal and written communication skills Experience in reviewing, navigating and solving complex regulatory and/or cross-border tax issues, and in commercial contract drafting Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

Regulatory Compliance
Transactional Experience
Commercial Contracts
Cross-Border Transactions
Data Privacy
Intellectual Property
Payments Regulation
Sanctions Compliance
Tax Issues
Product Development
Negotiation
Legal Research
Consumer Protection
Information Security
Corporate Governance
Direct Apply
Posted 5 months ago
Hopper

Sr. Software Engineer - Fintech / Disruption and Insurance (100% Remote)

HopperAnywhereFull-time
View Job
Compensation$Not specified

As a Senior Software Engineer, you will be responsible for crafting, implementing, and deploying sophisticated backend systems for Hopper’s travel technology. You will also mentor team members and engage in project planning and code reviews. | The ideal candidate should have experience in full-stack development with a focus on backend skills, particularly in Scala or other JVM languages. A solid understanding of system architecture and experience in deploying infrastructure using tools like Terraform is also required. | About the job Do you want to substantially impact the future of Hopper's travel technology? We're hiring a Senior Software Engineer to join our Fintech team and help us innovate the evolution of travel selling and booking technology. Fintech contributes to 70% of the company's overall revenue. As a Senior Software Engineer, you will be directly responsible for crafting, implementing, and deploying the sophisticated backend systems that power Hopper’s award-winning user experience. We’re seeking an experienced Software Engineer to join our team to help us grow and mature the Disruption and Insurance category of Hopper’s fintech portfolio of products. What would your day-to-day look like: Planning, investigating, or scoping out an upcoming project that you own. Mentoring other team members, either through pair programming or asynchronously through Slack. Writing code, reviewing code, and improving code. Learning about a new technical concept, service, or GCP feature that provides value to our team. While Hopper has a low-meeting culture (no one has more than 10 hours of meetings scheduled at the start of a week, including managers), we find value in regular meetings to discuss ongoing projects with the team and plan work for upcoming sprints. An ideal candidate has: Experienced in full-stack development, with an emphasis on backend skills. Proficient in Scala or other JVM languages (such as Kotlin or Java), with demonstrated experience in a production setting. Solid understanding of system architecture, focusing on designing scalable and maintainable solutions. Skilled in various service communication methods, including gRPC, pub/sub, and REST. Knowledgeable in Google Cloud Platform (GCP) and cloud-native development best practices. Experienced in deploying infrastructure using Terraform or similar tools. Demonstrated ability to lead and deliver complex, multi-month projects from inception to production. Committed to enhancing system quality and reliability, showcasing excellence in software engineering practices. Professional background in the travel or fintech industries, with an understanding of their specific challenges and requirements. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

Full-Stack Development
Backend Skills
Scala
JVM Languages
System Architecture
Scalable Solutions
Service Communication Methods
gRPC
Pub/Sub
REST
Google Cloud Platform
Cloud-Native Development
Terraform
Software Engineering Practices
Travel Industry Knowledge
Fintech Industry Knowledge
Direct Apply
Posted 5 months ago
Hopper

Sr. Software Engineer - Fintech / Disruption and Insurance (100% Remote)

HopperAnywhereFull-time
View Job
Compensation$Not specified

As a Senior Software Engineer, you will be responsible for crafting, implementing, and deploying sophisticated backend systems for Hopper’s travel technology. You will also mentor team members and engage in project planning and code reviews. | The ideal candidate should have experience in full-stack development with a focus on backend skills, particularly in Scala or other JVM languages. A solid understanding of system architecture and experience in deploying infrastructure using tools like Terraform is also required. | About the job Do you want to substantially impact the future of Hopper's travel technology? We're hiring a Senior Software Engineer to join our Fintech team and help us innovate the evolution of travel selling and booking technology. Fintech contributes to 70% of the company's overall revenue. As a Senior Software Engineer, you will be directly responsible for crafting, implementing, and deploying the sophisticated backend systems that power Hopper’s award-winning user experience. We’re seeking an experienced Software Engineer to join our team to help us grow and mature the Disruption and Insurance category of Hopper’s fintech portfolio of products. What would your day-to-day look like: Planning, investigating, or scoping out an upcoming project that you own. Mentoring other team members, either through pair programming or asynchronously through Slack. Writing code, reviewing code, and improving code. Learning about a new technical concept, service, or GCP feature that provides value to our team. While Hopper has a low-meeting culture (no one has more than 10 hours of meetings scheduled at the start of a week, including managers), we find value in regular meetings to discuss ongoing projects with the team and plan work for upcoming sprints. An ideal candidate has: Experienced in full-stack development, with an emphasis on backend skills. Proficient in Scala or other JVM languages (such as Kotlin or Java), with demonstrated experience in a production setting. Solid understanding of system architecture, focusing on designing scalable and maintainable solutions. Skilled in various service communication methods, including gRPC, pub/sub, and REST. Knowledgeable in Google Cloud Platform (GCP) and cloud-native development best practices. Experienced in deploying infrastructure using Terraform or similar tools. Demonstrated ability to lead and deliver complex, multi-month projects from inception to production. Committed to enhancing system quality and reliability, showcasing excellence in software engineering practices. Professional background in the travel or fintech industries, with an understanding of their specific challenges and requirements. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

Full-Stack Development
Backend Skills
Scala
JVM Languages
System Architecture
Scalable Solutions
Service Communication
gRPC
Pub/Sub
REST
Google Cloud Platform
Cloud-Native Development
Terraform
Software Engineering Practices
Travel Industry Knowledge
Fintech Industry Knowledge
Direct Apply
Posted 5 months ago
Hopper

Advertising Account Manager, Growth (Remote) Job at Hopper in San Francisco

HopperAnywhereFull-time
View Job
Compensation$70K - 100K a year

Manage and optimize marketing campaigns for advertising clients, collaborate cross-functionally, and provide strategic recommendations based on data insights. | 2+ years in digital marketing analytics with experience in data visualization tools, intermediate SQL skills, strong communication, and familiarity with agile development. | Advertising Account Manager, Growth (Remote)Pay CompetitiveEmployment type OtherJob DescriptionReq#: edb41d21-31fd-421d-ba75-0fc45fa60618San Francisco / Growth – Marketing & Public Relations / Full-Time / RemoteAbout the TeamThe Hopper Media Solutions team operates an ad platform that publishes travel advertisements on the Hopper app and affiliate sites. Our clients are Destination Management Organizations (DMOs), Airlines, Airports, Hotels, and their marketing agencies. We support a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business.About the RoleThe Advertising Account Manager owns marketing campaign performance and operations for a portfolio of Hopper advertising clients that include both travel suppliers and media agencies. After the Business Development team signs an advertising client, the Account Manager will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer-facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and, as necessary, write SQL queries to gather deeper insights.ResponsibilitiesManage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients.Source assets and content from clients (or their agencies) to facilitate a high-impact campaign launch.Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness.Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives.Collaborate with Business Development to construct and deliver campaign performance recaps.Provide product insights and recommendations to Hopper management based on client feedback and your own analyses.Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery.Required Qualifications4-year college degree.2+ years post-college work experience in a digital marketing analytics role that includes handling, manipulating, and analyzing data and creating data visualizations.Demonstrated expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred).Intermediate SQL skills.Familiar with agile product development lifecycle management.Superior written and verbal communication skills.Process-driven and detail-oriented.Ability and desire to own work outcomes as an ambitious self-starter.Excellent follow-through and comfort working with junior to senior level colleagues and clients.Experience in media publishing or travel/hospitality industries is a plus.BenefitsWell-funded and proven startup with large ambitions, competitive salary and stock options.Unlimited PTO.Flexible work culture where you can use a shared office facility or work from home.Entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact.100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans.Access to a Retirement Savings Plan (CAN) or 401K (US).More about HopperAt Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally. #J-18808-Ljbffr

Digital marketing analytics
Data visualization (Google Looker Studio preferred)
SQL (intermediate)
Campaign management
Client communication
Agile product development
Verified Source
Posted 6 months ago
Hopper

Hopper is hiring: Advertising Account Manager, Growth (Remote) in San Francisco

HopperAnywhereFull-time
View Job
Compensation$70K - 100K a year

Manage and optimize marketing campaigns for advertising clients, collaborate cross-functionally to resolve issues, and provide strategic recommendations based on data analysis. | 2+ years in digital marketing analytics with experience in data visualization tools, intermediate SQL skills, strong communication, and process orientation. | Advertising Account Manager, Growth (Remote)Pay CompetitiveEmployment type OtherJob DescriptionReq#: edb41d21-31fd-421d-ba75-0fc45fa60618San Francisco / Growth – Marketing & Public Relations / Full-Time / RemoteAbout the TeamThe Hopper Media Solutions team operates an ad platform that publishes travel advertisements on the Hopper app and affiliate sites. Our clients are Destination Management Organizations (DMOs), Airlines, Airports, Hotels, and their marketing agencies. We support a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business.About the RoleThe Advertising Account Manager owns marketing campaign performance and operations for a portfolio of Hopper advertising clients that include both travel suppliers and media agencies. After the Business Development team signs an advertising client, the Account Manager will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer-facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and, as necessary, write SQL queries to gather deeper insights.ResponsibilitiesManage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients.Source assets and content from clients (or their agencies) to facilitate a high-impact campaign launch.Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness.Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives.Collaborate with Business Development to construct and deliver campaign performance recaps.Provide product insights and recommendations to Hopper management based on client feedback and your own analyses.Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery.Required Qualifications4-year college degree.2+ years post-college work experience in a digital marketing analytics role that includes handling, manipulating, and analyzing data and creating data visualizations.Demonstrated expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred).Intermediate SQL skills.Familiar with agile product development lifecycle management.Superior written and verbal communication skills.Process-driven and detail-oriented.Ability and desire to own work outcomes as an ambitious self-starter.Excellent follow-through and comfort working with junior to senior level colleagues and clients.Experience in media publishing or travel/hospitality industries is a plus.BenefitsWell-funded and proven startup with large ambitions, competitive salary and stock options.Unlimited PTO.Flexible work culture where you can use a shared office facility or work from home.Entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact.100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans.Access to a Retirement Savings Plan (CAN) or 401K (US).More about HopperAt Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally. #J-18808-Ljbffr

Digital marketing analytics
Data visualization (Google Looker Studio preferred)
SQL (intermediate)
Campaign management
Client communication
Agile product development
Verified Source
Posted 6 months ago
HO

Sr Software Engineering Manager, HTS Media (100% Remote - USA)

HopperAnywhereFull-time
View Job
Compensation$150K-190K a year

Lead and mentor engineering teams to develop scalable advertising and media software solutions, ensuring alignment with business goals and technical excellence. | 7+ years of software engineering experience with 3+ years in leadership, proficiency in modern programming languages, cloud platforms, and strong communication skills. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to provide personalized travel solutions. Our HTS Media division specializes in advertising and media services tailored to travel brands, destinations, and suppliers. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for developing scalable advertising and media platforms. Your role is pivotal in driving technical excellence and delivering innovative solutions that connect travel brands with their audiences effectively. What You'll Do: - You will lead and mentor a team of software engineers, fostering a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of high-quality media and advertising software solutions. - You will collaborate closely with product managers, designers, and stakeholders to align engineering efforts with business goals. - You will implement best practices in software development, including code reviews, testing, and CI/CD pipelines. - You will manage project timelines, resource allocation, and risk to ensure successful delivery. - You will drive innovation by evaluating new technologies and integrating them into the product stack. - You will ensure system reliability, scalability, and performance to meet the demands of a growing user base. - You will contribute to strategic planning and help shape the future direction of HTS Media’s technology. What You Bring: - 7+ years of software engineering experience with at least 3 years in a leadership role managing engineering teams. - Strong proficiency in modern programming languages such as Java, Python, or JavaScript. - Experience with cloud platforms like AWS, GCP, or Azure and container orchestration tools such as Kubernetes. - Proven track record of delivering complex software projects on time and within scope. - Excellent communication and interpersonal skills to effectively lead cross-functional teams. - Deep understanding of software development lifecycle, agile methodologies, and DevOps practices. Bonus Points If You Have: - Experience in the travel or advertising technology industry. - Familiarity with big data technologies and real-time data processing. - Background in machine learning or AI-driven media solutions. - Prior experience working in a fully remote environment. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive company culture that values innovation and diversity. - We offer access to cutting-edge technology and tools to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you’re excited to join our team through our careers page at www.hopper.com/careers.

Software Engineering Management
Java
Python
JavaScript
AWS
Kubernetes
Agile Methodologies
DevOps
Cloud Platforms
Machine Learning
Big Data
Remote Work
Posted 6 months ago
HO

Sr Software Engineering Manager, HTS Media (100% Remote - USA)

HopperAnywhereFull-time
View Job
Compensation$150K-190K a year

Lead and mentor engineering teams to develop scalable advertising and media platforms, ensuring technical excellence and alignment with business goals. | 7+ years in software engineering with 3+ years in leadership, expertise in scalable web technologies, cloud platforms, microservices, and strong communication skills. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to provide personalized travel solutions. Our HTS Media division specializes in advertising and media services that connect travel brands, destinations, and suppliers with their target audiences. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for building scalable advertising and media platforms. Your role is pivotal in driving technical excellence, fostering innovation, and delivering high-impact solutions that support Hopper’s growth and the success of our partners. What You'll Do: - You will lead and mentor a team of software engineers, promoting a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of scalable media and advertising technologies. - You will collaborate closely with product managers, designers, and stakeholders to define technical requirements and deliverables. - You will ensure the reliability, performance, and security of HTS Media platforms. - You will drive the adoption of best practices in software development, including code reviews, testing, and automation. - You will manage project timelines, resource allocation, and risk mitigation to meet business objectives. - You will stay current with industry trends and emerging technologies to keep HTS Media at the forefront of innovation. - You will contribute to strategic planning and decision-making to align engineering efforts with company goals. What You Bring: - 7+ years of experience in software engineering with at least 3 years in a leadership or management role. - Strong expertise in scalable web technologies, cloud platforms, and microservices architecture. - Proven track record of delivering complex software projects on time and within budget. - Excellent communication and interpersonal skills to lead cross-functional teams effectively. - Experience with agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines. - Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred. Bonus Points If You Have: - Experience in the travel or advertising technology industry. - Familiarity with data analytics, machine learning, or AI-driven media solutions. - Background in remote team management and distributed workforce collaboration. - Contributions to open-source projects or active participation in tech communities. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a dynamic and inclusive company culture that values innovation and diversity. - We offer access to cutting-edge tools and technologies to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you’re excited to join our team through our careers page at www.hopper.com/careers.

Software Engineering
Team Leadership
Scalable Web Technologies
Cloud Platforms
Microservices Architecture
Agile Methodologies
CI/CD
Communication Skills
Posted 6 months ago
HO

Sr Software Engineering Manager, HTS Media (100% Remote - USA)

HopperAnywhereFull-time
View Job
Compensation$150K-190K a year

Lead and mentor engineering teams to build scalable advertising and media platforms, manage project delivery, and drive technical innovation. | 7+ years in software engineering with 3+ years in leadership, strong backend and cloud skills, proficiency in Java/Python/Go, and experience in advertising technology preferred. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to provide personalized travel solutions. Our HTS Media division specializes in advertising and media services tailored to travel brands, destinations, and suppliers. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for building scalable advertising and media platforms. Your role is pivotal in driving technical excellence and delivering innovative solutions that connect travel brands with their audiences effectively. What You'll Do: - You will lead and mentor a team of software engineers, fostering a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of high-quality media and advertising platforms. - You will collaborate closely with product managers, designers, and stakeholders to align engineering efforts with business goals. - You will implement best practices in software development, including code reviews, testing, and CI/CD pipelines. - You will manage project timelines, resource allocation, and risk to ensure successful delivery. - You will drive innovation by evaluating and integrating new technologies and tools. - You will ensure system reliability, scalability, and performance through proactive monitoring and optimization. - You will contribute to strategic planning and roadmap development for HTS Media’s engineering initiatives. What You Bring: - 7+ years of software engineering experience with at least 3 years in a leadership role managing engineering teams. - Strong expertise in backend development, cloud infrastructure, and scalable system design. - Proficiency with programming languages such as Java, Python, or Go. - Experience with advertising technology platforms or media-related software is highly desirable. - Excellent communication and interpersonal skills to effectively lead cross-functional teams. - Proven ability to deliver complex projects on time and within scope. Bonus Points If You Have: - Experience working in the travel or advertising industry. - Familiarity with machine learning applications in media and advertising. - Knowledge of data analytics and real-time bidding systems. - Background in product management or technical strategy. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a fast-growing company. - We offer a collaborative and inclusive culture that values innovation and diversity. - We offer access to the latest tools and technologies to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position through our careers page at www.hopper.com/careers.

Software Engineering Management
Backend Development
Cloud Infrastructure
Scalable System Design
Java
Python
Go
Advertising Technology
Media Platforms
Project Management
Team Leadership
Communication Skills
Posted 6 months ago
HO

Sr Software Engineering Manager, HTS Media (100% Remote - USA)

HopperAnywhereFull-time
View Job
Compensation$150K-190K a year

Lead and mentor engineering teams to build scalable advertising and media platforms, manage project delivery, and drive innovation aligned with business goals. | 7+ years software engineering experience with 3+ years in leadership, strong backend and cloud skills, proficiency in Java/Python/Go, and excellent communication. | Job Title: Sr Software Engineering Manager, HTS Media (100% Remote - USA) Company Overview: Hopper is a leading travel technology company dedicated to transforming the way people plan and book their trips. With a focus on innovation and customer experience, Hopper leverages cutting-edge technology to deliver personalized travel solutions. Our HTS Media division specializes in advertising and media services that connect travel brands, destinations, and suppliers with their target audiences. Role Overview: As the Sr Software Engineering Manager for HTS Media, you will lead a talented engineering team responsible for building scalable advertising and media platforms. Your role is pivotal in driving technical excellence, fostering innovation, and delivering high-impact solutions that support Hopper’s growth and the success of our partners. What You'll Do: - You will lead and mentor a team of software engineers, promoting a culture of collaboration and continuous improvement. - You will oversee the design, development, and deployment of robust media and advertising technologies. - You will collaborate closely with product managers, designers, and stakeholders to align engineering efforts with business goals. - You will implement best practices in software development, including code reviews, testing, and CI/CD pipelines. - You will manage project timelines, resource allocation, and risk to ensure successful delivery. - You will drive innovation by evaluating new technologies and integrating them into the product roadmap. - You will foster a high-performance engineering culture focused on quality, scalability, and reliability. - You will contribute to strategic planning and decision-making at the leadership level. What You Bring: - 7+ years of software engineering experience with at least 3 years in a managerial or leadership role. - Strong expertise in backend development, cloud infrastructure, and scalable system design. - Proficiency with programming languages such as Java, Python, or Go. - Experience with advertising technology platforms or media-related software is highly desirable. - Excellent communication and interpersonal skills to lead cross-functional teams. - Proven ability to manage complex projects and deliver results in a fast-paced environment. Bonus Points If You Have: - Experience working in the travel or advertising industry. - Familiarity with data analytics and machine learning applications in media. - Knowledge of frontend technologies and user experience considerations. - Prior experience in a fully remote leadership role. What We Offer: - We offer a fully remote work environment with flexible hours to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development through training and mentorship. - We offer a collaborative and inclusive company culture that values innovation and diversity. - We offer access to cutting-edge technology and tools to empower your work. Ready to Apply? To apply for the Sr Software Engineering Manager, HTS Media role at Hopper, please submit your resume and a cover letter detailing your relevant experience and why you’re excited to join our team. We look forward to hearing from you!

Backend Development
Cloud Infrastructure
Scalable System Design
Java
Python
Go
Advertising Technology
Project Management
Leadership
Communication
Posted 6 months ago
Hopper

Senior Director - Commerce Partner Success (USA)

HopperAnywhereFull-time
View Job
Compensation$150K - 220K a year

Lead partner success strategy, build and manage a partner success team, develop scalable onboarding frameworks, serve as strategic partner liaison, collaborate cross-functionally, and leverage data to optimize product offerings. | Proven leadership in managing strategic partnerships, team building, analytical skills, creativity in commerce/travel, and preferably travel industry experience. | About the job As HTS continues to expand its reach as a leading travel technology company, we are looking for a Senior Director of Partner Success to lead the commerce partner strategy, onboarding, and growth for our travel commerce platform. This leader will be responsible for ensuring the long-term success of our B2B partners across travel verticals, including flights, hotels, and cars, enabling them to drive meaningful revenue and enhance traveler experiences. You will sit at the intersection of partner growth, product enablement, and operations, building the team, infrastructure, and processes that ensure our partners are set up for scale from day one. This is a highly cross-functional leadership role that will shape how HTS scales its B2B travel commerce business globally, working closely with Product, Engineering, Commercial, Operations, and Support teams. What would your day-to-day look like: Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance. Team Leadership - Build and lead a high-performing team of Partner Success Managers and integration specialists responsible for partner onboarding, product enablement, and day-to-day partner growth. Partner Enablement - Develop scalable onboarding and launch frameworks to accelerate time-to-value for new partners and ensure ongoing alignment with partner goals, success metrics, and commercial outcomes. Strategic Account Management - Serve as a senior point of escalation and strategic thought partner to top-tier partners, helping them fully leverage our travel commerce platform to drive retention and revenue. Cross-Functional Collaboration- Work closely with Product and Engineering teams to prioritize and deliver partner needs. Collaborate with Sales, Legal, and Finance to structure and support complex partner relationships. Data-Driven Insights - Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. An ideal candidate has: Strong interpersonal and communication skills to engage with stakeholders at all levels. Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the commerce and travel spaces. Experience building and managing high-performing teams, with a focus on coaching, development, and execution. Experience working in the travel industry, especially with airlines or travel platforms, is a strong plus. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

Strategic Partnership Management
Team Leadership
Partner Success Strategy
Data-Driven Decision Making
Cross-Functional Collaboration
Travel Industry Knowledge
Program Management
Customer Experience
Change Management
SaaS
Direct Apply
Posted 7 months ago

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