ServiceTitan

Lead architecture and implementation of scalable, fault-tolerant data platforms and pipelines, improve data products, and build automation tools for data quality monitoring. | 10+ years in software/data engineering with experience in big data technologies, streaming platforms, real-time data pipelines, and advanced architecture design. | Ready to be a Titan? Play a pivotal role as our Platform expert on our data team! As a Principal Platform Engineer, you will be part of the engineering team at ServiceTitan to help improve our data products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What You'll Do Assess and recommend architecture frameworks, design and implement high-performance solutions to support data and analytical products. Architect high availability, scalable and fault tolerant solutions Lead implementation of modern data curation solutions to allow developers to quickly onboard new data sources and enhance existing data integrations. Partner with teams and systems to develop tools to extract, transform, and load data from a wide variety of sources and destinations. Evaluate and implement efficient distributed storage and query techniques. Champion high-quality code with corresponding test coverage Participate in regular code reviews and engage in constructive discussions Participate in Design sessions across different teams Design automation tools for monitoring and measuring data quality, with associated user interfaces. What You'll Bring: 10+ years of experience in Software Engineering / Data Engineering roles working in high traffic, fault tolerant, and highly available environments Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of systems Experience building real-time data pipelines Experience with Spark, Python, DBT, C#, SQL Experience with Big Data Technologies (Snowflake, Athena, Pinot, Clickhouse, Flink etc.) Experience with Streaming platforms like Kafka or Kinesis Experience with latest Generative AI technologies for data engineering development (Cursor, Copilot etc) B.S., M.S. or PhD degree in Computer Science or a related field Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $244,000 USD - $326,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead development of high-performance Android applications, architect scalable frameworks, mentor engineers, and leverage AI tools to optimize workflows. | 6+ years of Android development, expert in Kotlin, experienced in architecting mobile apps, and proficient with GraphQL. | Ready to be a Titan? We’re building the next generation of ServiceTitan’s Android mobile applications—designed to deliver unmatched performance, elegant design, and powerful capabilities for our customers in the field. As a Senior Software Engineer, Android, you’ll be at the forefront of this effort, shaping technical direction, solving complex problems, and using the full power of the Android ecosystem to create key product differentiators. This is more than just coding—you’ll be driving architecture decisions, mentoring others, and leveraging AI tools to streamline workflows, improve performance, and deliver exceptional user experiences. What you’ll do: Lead development of high-performance, native Android applications using Kotlin. Architect and design scalable mobile frameworks and features that serve thousands of field technicians daily. Collaborate closely with product managers, designers, and backend engineers to deliver delightful, business-impacting solutions. Leverage AI daily (LLMs, GitHub Copilot, Google Gemini, Cursor, Windsurf) to optimize development speed, code quality, and app performance. Integrate GraphQL to efficiently connect mobile clients with backend services. Mentor and guide other engineers, fostering a culture of technical excellence and continuous learning. Champion best practices in code quality, performance optimization, and app architecture. Utilize deep knowledge in KMM, Jetpack Compose, and modern Android patterns to improve performance and user experience. What you'll bring: Minimum Qualifications Bachelor’s degree in Computer Science or related field—or equivalent practical experience. 6+ years of mobile application development experience, with a deep focus on Android. Expert-level proficiency in Kotlin (no Java). Proven experience in architecting and designing mobile applications or frameworks. Strong hands-on experience with GraphQL. Excellent communication (verbal and written) skills. Solid knowledge of Jetpack Compose and MVI/TCA-inspired state management for Android apps. Preferred Qualifications Master’s or PhD in a relevant field. Hands-on technical leadership experience setting direction for teams. Experience designing large-scale, scalable systems. Strong understanding of KMM. Regular use of AI-assisted development tools (e.g., GitHub Copilot, Google Gemini, Cursor, Windsurf). Nice to Have Familiarity with advanced MVI patterns and shared state management. Experience with CI/CD tools like Bitrise or GitHub Actions. Experience writing end-to-end automation tests. Why you’ll love working here Build products that have massive real-world impact for customers in the trades. Collaborate with humble, driven, and passionate teammates who value great engineering and great people. Use modern tools and practices, including AI-assisted development, to work smarter and faster. Join a culture that celebrates learning, mentorship, and craft—where helping others succeed is part of the job. If you’re excited about building high-impact mobile applications, thrive in collaborative environments, and want to shape the future of our mobile platform, we’d love to hear from you. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead the development of high-performance, native iOS applications using Swift and architect scalable mobile frameworks. Collaborate with product managers, designers, and backend engineers to deliver impactful solutions. | Candidates should have a Bachelor’s degree in Computer Science or equivalent experience, with over 6 years in mobile application development focused on iOS. Expert-level proficiency in Swift and strong experience with GraphQL are essential. | Ready to be a Titan? We’re building the next generation of ServiceTitan’s iOS mobile applications—designed to deliver unmatched performance, elegant design, and powerful capabilities for our customers in the field. As a Senior Software Engineer, iOS, you’ll be at the forefront of this effort, shaping technical direction, solving complex problems, and using the full power of Apple’s ecosystem to create key product differentiators. This is more than just coding—you’ll be driving architecture decisions, mentoring others, and leveraging AI tools to streamline workflows, improve performance, and deliver exceptional user experiences. What you’ll do: Lead development of high-performance, native iOS applications using Swift. Architect and design scalable mobile frameworks and features that serve thousands of field technicians daily. Collaborate closely with product managers, designers, and backend engineers to deliver delightful, business-impacting solutions. Leverage AI daily (LLMs, GitHub Copilot, Google Gemini, Cursor, Windsurf) to optimize development speed, code quality, and app performance. Integrate GraphQL to efficiently connect mobile clients with backend services. Mentor and guide other engineers, fostering a culture of technical excellence and continuous learning. Champion best practices in code quality, performance optimization, and app architecture. Utilize deep knowledge in TCA best practices, shared state to improve performance of our iOS apps What you'll bring: Bachelor’s degree in Computer Science or related field—or equivalent practical experience. 6+ years of mobile application development experience, with a deep focus on iOS. Expert-level proficiency in Swift. Proven experience in architecting and designing mobile applications or frameworks. Strong hands-on experience with GraphQL. Excellent communication (verbal and written) skills Good knowledge in leveraging TCA for iOS apps. Preferred Qualifications Master’s or PhD in a relevant field. Hands-on technical leadership experience setting direction for teams. Experience designing large-scale, scalable systems. Strong understanding of SwiftUI. Regular use of AI-assisted development tools (e.g., GitHub Copilot, Google Gemini, Cursor, Windsurf). Nice to Have Familiarity with TCA and MVI architecture patterns. Experience with CI/CD tools like Bitrise or GitHub Actions. Experience writing end-to-end automation tests. Why you’ll love working here: Build products that have massive real-world impact for customers in the trades Collaborate with humble, driven, and passionate teammates who value great engineering and great people. Use modern tools and practices, including AI-assisted development, to work smarter and faster. Join a culture that celebrates learning, mentorship, and craft—where helping others succeed is part of the job. If you’re excited about building high-impact mobile applications, thrive in collaborative environments, and want to shape the future of our mobile platform, we’d love to hear from you. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead the development of high-performance, native iOS applications and architect scalable mobile frameworks. Collaborate with product managers, designers, and backend engineers to deliver impactful solutions. | Candidates should have a Bachelor’s degree in Computer Science or equivalent experience, with 6+ years in mobile application development focused on iOS. Expert-level proficiency in Swift and strong experience with GraphQL is required. | Ready to be a Titan? We’re building the next generation of ServiceTitan’s iOS mobile applications—designed to deliver unmatched performance, elegant design, and powerful capabilities for our customers in the field. As a Senior Software Engineer, iOS, you’ll be at the forefront of this effort, shaping technical direction, solving complex problems, and using the full power of Apple’s ecosystem to create key product differentiators. This is more than just coding—you’ll be driving architecture decisions, mentoring others, and leveraging AI tools to streamline workflows, improve performance, and deliver exceptional user experiences. What you’ll do: Lead development of high-performance, native iOS applications using Swift. Architect and design scalable mobile frameworks and features that serve thousands of field technicians daily. Collaborate closely with product managers, designers, and backend engineers to deliver delightful, business-impacting solutions. Leverage AI daily (LLMs, GitHub Copilot, Google Gemini, Cursor, Windsurf) to optimize development speed, code quality, and app performance. Integrate GraphQL to efficiently connect mobile clients with backend services. Mentor and guide other engineers, fostering a culture of technical excellence and continuous learning. Champion best practices in code quality, performance optimization, and app architecture. Utilize deep knowledge in TCA best practices, shared state to improve performance of our iOS apps What you'll bring: Bachelor’s degree in Computer Science or related field—or equivalent practical experience. 6+ years of mobile application development experience, with a deep focus on iOS. Expert-level proficiency in Swift. Proven experience in architecting and designing mobile applications or frameworks. Strong hands-on experience with GraphQL. Excellent communication (verbal and written) skills Good knowledge in leveraging TCA for iOS apps. Preferred Qualifications Master’s or PhD in a relevant field. Hands-on technical leadership experience setting direction for teams. Experience designing large-scale, scalable systems. Strong understanding of SwiftUI. Regular use of AI-assisted development tools (e.g., GitHub Copilot, Google Gemini, Cursor, Windsurf). Nice to Have Familiarity with TCA and MVI architecture patterns. Experience with CI/CD tools like Bitrise or GitHub Actions. Experience writing end-to-end automation tests. Why you’ll love working here: Build products that have massive real-world impact for customers in the trades Collaborate with humble, driven, and passionate teammates who value great engineering and great people. Use modern tools and practices, including AI-assisted development, to work smarter and faster. Join a culture that celebrates learning, mentorship, and craft—where helping others succeed is part of the job. If you’re excited about building high-impact mobile applications, thrive in collaborative environments, and want to shape the future of our mobile platform, we’d love to hear from you. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

As a Senior Software Engineer, Mobile, you will guide the technical implementation for our next generation Android native mobile applications. You will develop key product differentiators by leveraging the full native power of our customers' mobile devices. | A Bachelor's degree in Computer Science or equivalent practical experience is required, along with 6+ years of experience in mobile application development and Android framework development. Expert level programming experience in Kotlin and experience with GraphQL are also necessary. | Ready to be a Titan? As a Senior Software Engineer, Mobile, you will be responsible for guiding the technical implementation for our next generation Android native mobile application(s). This is an exciting role for an extremely talented engineer to come in and develop key product differentiators by leveraging the full native power of our customers mobile devices. We build for perfection, use modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary! Who You Are: You are a driven, passionate, developer of mobile applications. Your expertise helps drive the technology choices we make for our applications. You are a person who thrives working with others and feeds on the interactions. You are both humble and confident. You strive to deliver an unmatched experience for the end users of the products you build. Helping others around you brings personal gratification. More importantly, you are leveraging AI (and comfortable working with various LLM's) on a daily basis to improve your workflows, development, reviews, app performance. Minimum Qualifications: Bachelor's degree in Computer Science (or a technical field) or equivalent practical experience. 6+ years of experience in mobile application development 6+ years of experience with Android framework development Expert level Programming experience in Kotlin (no Java) Experience architecting and designing mobile applications or frameworks. Experience working with GraphQL on a regular basis Preferred Qualifications: Master's degree or PhD Hands-on technical leadership experience, leading teams and setting technical direction. Experience architecting and designing large-scale, scalable, systems. Experience developing creative solutions to difficult problems Deep knowledge of KMM Strong understanding of Jetpack Compose Hands-on experience using Github Copilot, Google Gemini, Cursor, Windsurf as part of your regular workflow Nice to Haves: Understanding of MVI architecture Experience with BitRise or Github Actions Experience with writing E2E automation tests Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

| Ready to be a Titan? ServiceTitan is looking for a Senior Staff Software Engineer to help us build the combination of front end web application, middle tier and services. This is an exciting role for an engineer to come in and develop the major application features in a rapidly growing, fast-paced environment. We build for product excellence, focus on smart solutions through innovation and technology, have an amazing growth-oriented culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary! You will be driving the architecture and AI integration for ServiceTitan’s CRM platform—blending system design, machine intelligence, and user-facing automation to redefine how the trades sell, engage, and grow. We need a highly technical, forward-looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity. What you'll do: Architect and own large, distributed systems that power ServiceTitan’s next-generation CRM. Define and evolve the long-term technical vision across multiple squads—spanning core CRM, leads, and contact management domains. Design scalable frameworks, APIs, and data models that enable agentic automation, LLM-driven insights, and recommendation services. Lead integration of AI components such as Agentic Frameworks, LLMs, MCP, Recommendation Engines, and Sidebar Agentic Bots into production workflows. Collaborate cross-functionally with Product, AI/ML, and Data teams to translate complex user needs into reliable, intelligent solutions. Mentor engineers through architectural design, code reviews, and deep technical coaching. Establish best practices in observability, reliability, and developer productivity across squads. Communicate technical direction clearly through design docs, reviews, and leadership syncs. What you'll bring: 10+ years of experience building scalable SaaS or enterprise systems. Expert in C# / .NET Core, ASP.NET, and SQL Server; strong grounding in distributed system design. Hands-on experience implementing or integrating AI/LLM-based applications in production (LangChain, Hugging Face, OpenAI, etc.). Familiarity with agentic architectures, reasoning models, and orchestration layers (e.g., MCP-style systems, RAG pipelines, or multi-agent frameworks). Strong proficiency in Python for AI/ML workflows and data pipelines. Experience with React + TypeScript, Kafka, and Kubernetes in large-scale environments. Proven ability to lead architecture across multiple squads and mentor Staff/Senior Engineers. Excellent collaboration and communication skills with technical and product stakeholders. Tech Stack: Our applications are primary built on C#, React, TypeScript, SQL Server, Kafka, Kubernetes Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $202,000 USD - $270,200 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Own the technical vision for front-end features, guide team practices, and ensure high-quality UI/UX implementation. | 5+ years of front-end engineering experience, expert-level knowledge of React and TypeScript, experience with build tools and testing, strong communication skills. | Ready to be a Titan? You'll be a key part of the Engineering team at ServiceTitan, driving the technical direction and user experience of our product. We offer exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality-minded, leverage modern front-end technologies, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We're seeking a highly technical, forward-looking Front-End Engineer who will own the technical vision for user-facing features within a squad. We need someone who can balance rapid iteration and development with high product quality expectations, and who is innovative and comfortable with ambiguity. What you'll do: Own the technical vision for front-end features and components within your squad, from end-to-end, for both short-term iterations and long-term architectural goals. Be responsible for all major front-end technical decisions for your squad (a successful engineer will be able to influence the decisions of their team without having to make all of them). Provide technical mentorship and guidance to engineers, helping to elevate front-end development practices across the team. Help your team improve the technical quality of their work through regular technical design and code reviews, with a focus on UI/UX implementation, performance, and maintainability. Share your front-end technical knowledge and expertise through regular tech talks and/or blog posts. Communicate effectively with engineers, product managers, customers, partners, and other leaders to ensure a seamless user experience. What you'll bring: We expect that as an individual contributor, you are a role model for excellent front-end development. You'll be expected to guide the technology decisions of your team, while contributing alongside them. Equivalent of 5+ years of experience in front-end engineering roles (designing large scale front-end systems, reusable UI components, and tools used by other engineers. Familiarity with front-end architectures and design patterns.) Expert-level knowledge of: Modern front-end web technologies: HTML5, CSS3, and JavaScript. Extensive experience with Typescript and React is required. State management libraries (e.g., Redux, MobX) and front-end build tools (e.g., Webpack, Vite). Responsive design principles and cross-browser compatibility. Git, unit testing (e.g., Jest, React Testing Library), debugging, profiling, and performance monitoring of front-end applications. CI/CD tools (e.g., GitHub Actions, TeamCity): Design and maintain delivery pipelines to enable fast feedback loops and code quality. Strong communication and technical writing skills. B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related technical field. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead and mentor engineering teams, own project delivery, collaborate cross-functionally, and guide technology decisions within an agile startup environment. | 8+ years senior engineering experience, 3+ years managing software teams, expert in .NET stack, SQL, and web technologies, strong communication and leadership skills. | Ready to be a Titan? You will be part of the engineering leadership team at ServiceTitan, responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We’re looking for an Engineering Manager who will help us lead a team within R&D at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity, those who partner well with Product and Project Managers, Designers, and stakeholders as we run cross-functional agile teams. What you’ll do: ● Take end to end ownership of team(s) projects ● Mentor and guide engineers within your team(s) and occasionally cross team ● Help your team to improve their performance, the quality of their work; make major design decisions ● Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests) ● Communicate effectively with developers, product managers, customers, partners, and other leaders. What you'll bring: ● Most of your work will be leadership and management focused but you will be expected to guide the technology decisions of your team and contribute as needed (sometimes you may be asked to get your hands on the keyboard and other times you may be asked to code review) ● 3+ years of experience managing small to medium software development teams preferably in an agile environment ● 8+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers) ● Expert-level knowledge of: ● Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other) ● HTML5 and JavaScript; experience with Typescript and React is a plus ● Git, unit testing, debugging, profiling, performance monitoring ● Distributed architecture best practices ● Strong communication and technical writing skills ● B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field" Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead technical vision and execution for an engineering squad, mentor engineers, and drive high-quality software development. | 8+ years senior engineering experience with 15+ years industry experience, expert in Microsoft .NET stack and SQL databases, strong communication skills, and relevant technical degrees. | Ready to be a Titan? You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We are looking for someone to lead all technical aspects of an engineering team at ServiceTitan. We need a highly technical, forward-looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity. What you'll do: Own from end to end the short and long term technical vision of your squad. Be responsible for all major technical decisions for your squad (a successful lead will be able to influence the decisions of their team without having to make all of them). Provide technical mentorship and guidance to engineers within your team and others. Help your team to improve the technical quality of their work through regular technical design and code reviews. Share your technical knowledge and expertise through regular tech talks and/or blog posts. Communicate effectively with engineers, product managers, customers, partners, and other leaders. What you'll bring: We expect that as an individual contributor, you are a role model. You will be expected to guide the technology decisions of your team, while contributing alongside them. Equivalent of 8+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers). Equivalent of 15+ years of industry experience. Expert-level knowledge of: Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other). HTML5 and JavaScript; experience with Typescript and React is a plus. Git, unit testing, debugging, profiling, performance monitoring. Strong communication and technical writing skills. B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Develop and maintain complex features for a next-generation iPadOS application using native iOS technologies. | Senior-level experience with Swift and UIKit, production iOS app development, understanding of iOS architecture patterns, and strong communication skills. | About Us At Conduit Tech, we’re focused on the 10% of all energy use that derives from residential HVAC use. We build tools that enable the clean energy workforce to be more productive and effective - starting with software tools for HVAC pros. By supporting HVAC Pros in designing, selling, and installing high-efficiency HVAC systems, Conduit helps mitigate grid strain, reduce home energy use and enhance occupant comfort. We’re working with over 300 HVAC companies across 35+ US states, generating direct product feedback and revenue. Senior Software Engineer - Job Description As a Senior Software Engineer, Mobile (iOS), you will play a critical role in building features for our next generation iPadOS application. This is an exciting role for an extremely talented engineer to come in and develop key product differentiators by leveraging the full native power of our customers' mobile devices. We build for perfection, use modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary! What We're Looking For Must-haves: Serious Swift skills and familiarity with UIKit Experience building production iOS apps with complex features Strong understanding of iOS architecture patterns (MVVM, MVP, etc.) Experience with networking, data persistence, and asynchronous programming patterns The ability to balance speed with quality (we move fast, but we don't break things) A collaborative approach - we pair program, jump into huddles, and actually help each other Excellent written and verbal communication skills Nice-to-haves: Production experience with Apple RoomPlan, ARKit, SceneKit, or RealityKit Familiarity with Combine or other event-driven programming patterns A history of improving development processes and tools Experience with App Store Connect and managing release cycles How We Work We ship incrementally and often - even the biggest projects get delivered in phases We collaborate closely - expect to be on calls with product, design, and other engineers We value thoughtful communication - written and verbal We trust you to manage your time and priorities (no micromanagement here) Our Interview Process We respect your time and want to be transparent about our process: Initial Conversation (45 min): Chat with our engineering manager about your background, professional experience, and what you're looking for. Practical Evaluation: A take-home challenge (reasonable scope, we promise). Team Interviews (3 hours): Meet with team members to dive deeper into technical skills, system design, and team fit. Final Discussion (45 min): Connect with company leadership to address any remaining questions. We aim to move quickly and provide feedback at each stage. The entire process typically takes 2-3 weeks. What We Offer Competitive equity package and salary (depending on experience) Join an ambitious, diverse team and enjoy the flexibility of 100% remote work. Dedicated no-meeting days and ample focus time for going deep. Stipend for home office equipment. Semi-annual team meetups. Medical, dental, and vision coverage. Generous PTO and parental leave. Ready to Join Us? If you're excited about climate tech and think you'd be a great fit, we'd love to hear from you. Apply below with your resume and we'll follow up via email. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage client relationships to ensure product adoption, retention, and revenue growth by acting as a trusted advisor and coordinating cross-functional teams. | Bachelor's degree and 3-5 years of B2B account or client success experience, preferably in SaaS, with strong communication and CRM skills. | Ready to make your career move? The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing Aspire to support clients in attaining their own objectives using our solutions while driving revenue growth. The CSM will develop client relationships that promote retention and loyalty. This position takes a proactive approach to ensure the client is realizing value from the Aspire solution through solution adoption, expansion of services and making sure the client is satisfied. What you’ll do: ● Leverage deep business and industry knowledge to partner with clients to help increase sustainable proven value so they achieve their strategic goals and desired outcome through their interactions with Aspire. ● Establish and improve relationships with clients through proactive and regular communication that monitors overall client 'health'. (i.e. business value reviews). ● Act as subject matter expert SME on the Aspire software staying current on product offerings and serving as point of contact for all needs (e.g. new products, upgrades/migrations, training materials, service programs). ● Serve as the account/relationship manager for approximately 50-100 clients. ● Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. ● Develop case studies, KPIs, and metrics related to products and solutions, client retention and churn, and department success. ● Work cross functionally with internal teams including implementation, Training, Sales and Aspire Care teams to ensure clients are transitioned properly. ● Develop a working knowledge of the performance of the accounts by monitoring client activity to identify any changes in performance that may indicate a service or other issue. ● Provide feedback to the product team on new features and offerings that our key clients have identified. ● Identify opportunities to sell additional services to clients and passing opportunities on to Sales. ● Leverage client relationships as needed for prospect references. What you’ll bring: ● Bachelor’s Degree in business or related field. ● Three to five years of experience in B2B Account Management or Client Success experience (SaaS industry strongly preferred) Preferred experience and/or exposure to the following: ● Proven client success professional with strong ability to articulate vision, strategy, and plans. Experienced working within matrixed environments. ● Experience with CRM platforms (i.e. Salesforce, HubSpot) ● Ability to work effectively with internal and external partners to resolve issues and manage escalations at both the business owner and executive levels ● Strong verbal and written communications skills. The ability to interact effectively at all levels of an organization and cross functionally; influence and advocate on behalf of the client. ● Ability to anticipate change and proactively adjust priorities and strategies accordingly. Ability to work both in a team, and independently, to make the best decisions for our clients. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $71,100 USD - $95,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead strategy, execution, and growth of productivity tools product lines, managing product teams and driving cross-functional collaboration to deliver AI-driven productivity solutions. | 12+ years product management experience including 3+ years managing product managers in SaaS/platform environments, strong technical foundation, AI knowledge, and leadership skills. | Ready to be a Titan? At ServiceTitan, we’re building the operating system for the trades. As we continue to scale, we are seeking a Group Product Manager (GPM) to lead the strategy, execution, and growth of ServiceTitan’s Productivity Tools– a suite of capabilities that power how our teams and customers communicate, plan, and operate at scale. This role will oversee multiple product lines including communication tools, notifications and alerts, task systems, and calendar visibility within our enterprise SaaS ecosystem. As a GPM, you will drive the long-term vision and roadmap for productivity capabilities, ensuring they evolve into a unified platform that accelerates development velocity, enhances collaboration, and fuels growth across programs and verticals. What you’ll do: ● Own the strategic vision for productivity tools, aligning platform and company goals to drive innovation, scalability, and extensibility that enable exponential development velocity and measurable business impact. ● Drive cross-functional delivery with Engineering, Design, and Data to ensure cohesive, AI-driven productivity experiences. ● Champion customer-centric operating model, acting as the bridge between user needs and platform capabilities while partnering with vertical PMs, GTM, and CS teams to drive adoption and impact. ● Measure and communicate success through transparent metrics, milestones, and executive storytelling —x leveraging data insights and market trends to continually refine strategy and maintain differentiation. ● Lead and develop a high-performing product team, fostering a culture of innovation, outcomes over output, and operational excellence. What you’ll bring: ● 12+ years of product management experience, with at least 3+ years leading or managing other product managers in SaaS, productivity, or platform environments. ● Proven experience building or scaling platform products that serve multiple personas and verticals. ● Strong technical foundation and ability to partner effectively with engineering leadership on architecture and extensibility. ● Deep understanding of AI and automation trends and their application to productivity and collaboration. ● Exceptional leadership and communication skills — capable of driving alignment across executives, engineers, and GTM partners. ● Passion for building systems, frameworks, and tools that empower others to move faster and do their best work. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage and develop a portfolio of enterprise customer accounts by building senior-level relationships, analyzing user engagement data, and driving customer success initiatives to increase product value and revenue. | 4+ years of account or project management experience in customer-facing roles, strong multitasking and organizational skills, data analysis capability, entrepreneurial mindset, and excellent communication. | Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We are a group of driven, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. As a Customer Success Manager (Enterprise), you will actively manage and develop a portfolio of trades companies and play a key role in ensuring company revenue. The team consists of exceptional account managers who partner closely with the largest and most successful trade service companies in North America to ensure they are maximizing the incredible value of our software. You will directly influence the company's continued success, and help shape the future of the service industry. What you'll do: Develop a portfolio of ~35 Enterprise customer accounts, all of which are high-touch customers with complex needs. By regularly reaching out to your accounts, you will gather intelligence on how they are currently using our products and determine what features and services are most valuable to their businesses, while also coaching them on best practices. Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience. Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All meetings and communications will be delivered with executive-level confidence. Help find new ways to continuously improve our customers experience, both in our product and processes. Analyze user engagement data and identify actionable insight - KPI’s will be reported on regularly. Organize ServiceTitan customers into appropriate segments for up-selling and cross-selling opportunities. Be a mentor and resource to new hires, and members of the non-Enterprise Success Team. Qualifications: 4+ years of combined experience account and/or project management experience in a customer facing role. Proven ability to multi-task and manage multiple projects at a time with strong attention to detail. Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others. Demonstrated ability for and interest in project management and analyzing data sets. Intelligent, quick thinking, fast learning, and solution oriented. To be an adaptable team player with strong communication and organizational skills. < 15% travel nationwide . Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $85,700 USD - $114,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead and develop a customer success team, implement processes to improve team effectiveness, manage KPIs and escalations, and drive strategic customer engagement to maximize value and ROI. | 5+ years in SaaS customer success/account management, 2+ years people management, proficiency with CRM and customer success software, strong communication and analytical skills, and ability to lead in a remote, fast-paced environment. | Job Description: • Build a positive team environment while developing impactful relationships with key internal stakeholders across various ServiceTitan departments and with Success Managers. • Set and maintain standards for customer success within ServiceTitan that are aspirational and consistently provide our customers the experience they expect and deserve. • Coach and motivate team members based on their unique skill sets, maximizing their strengths and engaging in meaningful conversations around growth opportunities. • Implement processes and frameworks where needed, leveraging data and observations to iterate on what is already in place to take the team to the next level of effectiveness. • Ensure for data integrity and accuracy across all platforms and workstreams. • Advise on strategic customer engagement plans to drive value and ROI across the Corporate book of business. • Equip and Empower CSMs with the fundamental role clarity, knowledge, skills, processes and tools to achieve their goals/OKRs. • Manage team performance at the highest standard through weekly 1:1s, progress reports, goal tracking, and aligning to the needs and urgency of the organization. • Track KPI’s for your respective team to effectively measure impact and performance in an actionable, data-driven manner. • Anticipate risks and issues and proactively identify optimal solutions for preventing these or solving them as they arise. • Inform the strategy for quarterly plans and goals for the team according to forecasted needs. • Manage and document customer escalation calls. • Hire and Retain an exceptional team of Success Managers with clear demonstration of cultural characteristics and competencies. • Help develop team members with a focus on continued professional development. Requirements: • 5+ years of experience in customer success or account management roles within the SaaS industry. • 2+ years of people management experience within a customer facing department. • Proven track record of successfully managing and developing high-performing teams. • Strong understanding of customer success best practices and methodologies. • Excellent communication, interpersonal, and problem-solving skills. • Ability to work collaboratively across departments and influence cross-functional teams. • Proficiency in customer success software (e.g., Gainsight) and CRM systems (e.g., Salesforce). • A customer value, ROI, and business outcome-driven mindset. • Analytical mindset with the ability to leverage data to drive decisions. • Strong de-escalation and problem-solving skills. • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others in a remote environment. • Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution. Benefits: • Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA , 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF ), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Lead product marketing strategy and go-to-market execution for ServiceTitan's commercial segment, managing a small team and collaborating across product, marketing, and sales to drive growth. | 10+ years experience including 5+ years in B2B SaaS product marketing, 1+ year managing product marketers, proven success launching products into new markets, strong strategic and communication skills, and a BA/BS degree. | Ready to be a Titan? We’re looking for a customer-backed, data-driven product marketer to lead segmentation, targeting, positioning, messaging, and go-to-market strategy for ServiceTitan’s expansion into the commercial and construction trades. This area is a top business priority and one of our fastest growing — with distinct customer segments, tailored product experiences, and a competitive landscape that demands best-in-class differentiation. As the Group Product Marketing Manager, you’ll play a hands-on leadership role, setting the strategy to enter, compete, and win in the commercial segment while guiding a small team to deliver results. This role combines hands-on ownership with early people leadership experience. You’ll execute high-impact work across product, marketing, and sales, while managing one individual contributor and establishing the foundation for a growing team as the segment scales. What you'll do: Define and lead Product Marketing’s strategic role in Commercial. Diagnose the state of commercial go-to-market and scale the purpose, scope, and impact of product marketing within the commercial segment. Own the go-to-market strategy for ServiceTitan’s commercial and construction segment — including market sizing, segmentation, ICP development, buyer roles, and GTM launch. Develop differentiated positioning and messaging that inspires customers, aligns internal teams, and drives action. Clearly articulate how our differentiated offering wins against legacy competitors and new entrants. Educate both internal and external audiences on our value propositions. Create the strategic foundation for how we bundle features, frame our product roadmap, and tell a cohesive story for why ServiceTitan is built for this audience. Strategize with sales leadership to develop and deliver sales enablement plans and sales programs to drive pipe generation and handle objections. Oversee the material development process, co-own the numbers. Develop go-to-market strategy, and collaborate with marketing teams to execute campaigns, including event marketing to drive product adoption and growth. Prove efficacy with testing and success metrics. Partner with Sales & Customer Marketing to develop customer references, testimonials, case studies, claims, and other social proof assets for external and internal use. Influence the product roadmap by continually refining and synthesizing your understanding of the market, competition and customers we serve. Understand customer needs through market analysis, surveys, interviews, win-loss and product usage data. Use understanding to impact strategy. Hire, onboard, and develop one PMM, setting clear expectations and performance goals aligned with business outcomes. Provide ongoing coaching and feedback to elevate strategic thinking, messaging quality, and execution speed. What you'll need: 10+ years of work experience, including 5+ years in B2B SaaS product marketing, with experience in mid-market (50-1000 employees) and/or Enterprise audiences. 1+ years managing Product Marketer(s). Proven experience launching a product into a new market or audience with strength in competitive strategy and differentiation — you know how to dissect incumbents, find whitespace, and define a winning narrative. Ability to create compelling narratives and positioning at both the product and audience levels, with a customer-centric approach. Strong curiosity, strategic thinking, and quantitative skills, adept at leveraging data to address challenges. Execution-oriented, with a track record of driving and launching go-to-market campaigns, sales enablement, and content. Influential collaborator, skilled in working with cross-functional teams and at various organizational levels, including senior leadership Excellent planning abilities, with a history of managing competing priorities and advancing multiple projects. Self-driven, goal-focused, and highly organized. Outstanding written and verbal communication skills. Deep understanding of primary B2B channels, including the sales process, field marketing, and what excellent product marketing support looks like for both. Experience conducting user and market research. 1+ years of experience leading other PMMs BA/BS degree required; MBA a plus but not necessary. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead legal operations including budgeting, process optimization, project coordination, and AI technology deployment to enhance legal department efficiency. | Bachelor's degree, JD with active bar admission preferred, legal operations certification a plus, 5+ years legal/business operations with 2+ years in legal department at a tech company, strong financial acumen, project management expertise, and legal technology knowledge. | Ready to be a Titan? We are seeking a highly motivated, strategic, and results-oriented Director, Legal Operations (Chief of Staff) to partner directly with our Chief Legal Officer (CLO) and legal leadership. This critical role sits at the intersection of business strategy, legal expertise, and operational excellence. You will be instrumental in enhancing the effectiveness, efficiency, and technological maturity of the entire Legal Department. Your focus will be on driving budgeting and financial rigor, standardizing and improving legal operations, ensuring seamless coordination of key projects and workflows, and spearheading the evaluation and deployment of artificial intelligence (AI) tools to boost departmental productivity. This is an exciting opportunity for an operational leader with a passion for transforming the practice of law through technology and process optimization. What You’ll Do: Strategic Budgeting & Financial Management Own Legal team budget planning and management including outside counsel spend, technology investments, and headcount planning. Develop and implement cost-saving strategies, managing external counsel and vendor spend. Provide regular, detailed financial reporting and analysis to legal leadership. Legal Operations & Process Optimization Design, implement, and maintain robust legal processes that scale with ServiceTitan's growth trajectory. Lead legal project management initiatives for complex transactions, policy rollouts, and training. Establish and track key performance indicators (KPIs) and attainment of goals for the Legal team to measure workload, productivity, quality, and cycle times. Collaborate across the Legal team to identify and tackle opportunities for standardization and streamlining of cross-functional legal workflows to eliminate bottlenecks and ensure consistency. Project Coordination & Chief of Staff Duties Act as a central coordinator for all significant Legal team projects and initiatives, ensuring alignment with the legal leadership’s strategic priorities. Develop and manage the departmental roadmap, tracking progress, identifying risks, and ensuring timely completion of goals across functions with the legal team. Manage internal communications and meeting cadences for the legal leadership team, ensuring clear alignment and follow-up on action items. Lead cross-training initiatives to build legal team capabilities and reduce single points of failure. AI Strategy & Productivity Deployment Lead the research, evaluation, piloting and deployment of AI technologies for use cases both within the Legal team and in partnership with key Legal stakeholders. Develop a risk-mitigated deployment strategy for new legal technology, focusing on data security, privacy, and ethical AI usage. Champion the adoption of new legal technology and provide training and support to maximize department-wide utilization and productivity gains. What You’ll Bring: Bachelor’s degree in Business, Finance, Law, or a related field. JD from accredited law school with active bar admission preferred. Legal operations certification (e.g., CLOC) a plus. 5+ years of legal operations, consulting, or business operations experience with at least 2 years in legal department operations at a technology company (SaaS a plus). Strong financial acumen with experience in budget management, vendor negotiations, and cost optimization Project management expertise with ability to lead complex, multi-stakeholder initiatives Demonstrated experience with legal technology including contract management systems, legal research platforms, and workflow tools Deep understanding of the current legal technology landscape, including CLM, e-billing, matter management systems, and emerging AI tools for legal productivity. Exceptional communication and interpersonal skills, with the ability to influence. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead the vision, roadmap, and execution of Financing products, collaborating with cross-functional teams to deliver market-leading financing solutions and managing product lifecycle from inception to launch. | 7+ years product management experience with strong financing product knowledge, technical acumen in financing processing, agile methodology experience, leadership skills, and SaaS background preferred. | Ready to be a Titan? ServiceTitan is the leading SaaS platform powering the trades — with over 15,000 customers and $800M+ in revenue. We’re a publicly traded company (Nasdaq: TTAN) on a mission to help contractors grow and scale their businesses through operational excellence, real-time insights, and exceptional customer experiences. We are currently in search of a Principal Product Manager to oversee our Financing offerings. This role is integral to our operations, requiring a candidate who can effectively manage multiple projects, and make critical decisions regarding partnerships, costs, pricing, and methods related to financing solutions. As the Owner of our Financing products, you will be responsible for crafting flawless, secure financing experiences that distinguish us from our competitors. You will steer product initiatives from inception to market debut, ensuring they cater to market requirements and offer concrete advantages to our customers. This role presents an unparalleled opportunity to employ industry-standard practices and your own innovative thought process to improve our customers' access to financing and augment ServiceTitan's offerings. What you'll do: Guide the vision and roadmap for our Financing products, understanding customer and consumer needs, and translating these into product capabilities. Develop industry-leading Financing offerings, processes, and optimization capabilities. Represent ServiceTitan as a domain and product expert in customer interactions and online community. Collaborate with design and engineering teams to deliver an exceptional product experience, with a focus on quality. Drive product success and adoption by coordinating with marketing and GTM teams to create launch plans and campaigns. Manage both high-level strategic tasks and hands-on execution, overseeing resource allocation and goal setting. Develop a strategic vision for the Financing product portfolio, handling complex issues and implementing strategic policies. Take ownership of several products or product areas, establishing operational objectives, and work plans. Demonstrate advanced competence in feature lifecycle management areas and influence peers, acting as a mentor within the company. Identify and implement team-level improvements to speed up execution, create efficiencies, and shape the GTM approach for multiple areas or products. What you'll need: 7+ years in a product management role. Prior experience with large-scale financing solutions preferred. Strong technical acumen and experience with financing processing. Ability to translate business requirements and market needs into a successful product vision. Strong organizational, written, and oral communication skills. Proven ability to deliver on commitments and timelines. Experience with agile development methodologies. Ability to thrive in a dynamic environment and manage multiple competing priorities. Prior cloud computing / SaaS experience is a plus. Demonstrated leadership abilities, with a track record of leading high-performing teams. A growth mindset, with a willingness to learn, adapt, and improve. High levels of empathy, allowing for a deep understanding of customer needs and experiences. The ability to balance the needs of our customers with those of our business. An entrepreneurial spirit, ready to take on challenges in a fast-paced, high-growth environment. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage customer implementation projects through a 12-week program ensuring on-time go-live, conduct training sessions, troubleshoot software/hardware issues, and maintain customer relationships. | At least 2+ years relevant experience or home service industry knowledge, strong project management and customer service skills, software troubleshooting ability, and willingness to work adjusted hours and travel. | Ready To Be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. What you'll do: Serve as a process and workflow focused point of contact for customers during 12 week implementation program Prepare, update, and manage project management materials Keep all customers within your cohort on track to go-live within their agreed-upon schedule Manage various forms of risk that would prevent customers from going live within predetermined schedule Conduct live working sessions with customers, demonstrating best practices and critical features for go live Host open office hours, 1:1 meetings, and check-in calls with your assigned accounts Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications What you'll bring: At least 2+ years of relevant experience preferred or Home Service industry knowledge and experience Comfortable with adjusted core hours. Roughly 10am - 7pm PST as the project need dictates Critical thinking skills with experience in troubleshooting software issues Experience with ServiceTitan software a big plus Exceptional project management skills; Proven ability to multi-task and manage multiple moving pieces at a time while paying strict attention to detail Exceptional customer relationship skills and a clear view on what constitutes excellent customer service Familiarity with SaaS business models a plus Open to travel to Australia Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $58,400 USD - $78,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage the full sales cycle from prospecting to closing, articulate product value, build strong customer relationships, and maintain accurate sales pipeline and forecasts. | 4+ years SaaS sales experience, proven B2B sales success, ability to handle objections, strong interpersonal skills, and a bachelor's degree. | Ready to be a Titan? Our Sales team drives the entire company forward by bringing our software platform to new customers - every single day. We are a tight-knit, high-energy crew that comprises Sales Development, Account Executives, and Sales Operations. We have a shared passion for helping residential and commercial contractors take their business to the next level, and nothing makes our team happier than seeing stellar feedback from customers who have had the opportunity to leverage ServiceTitan. You will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. Customers will be excited by the product you show them, and they will embrace you and thank you for changing their lives the next time you see them. This role will be focused on selling ServieTitan’s Convex Product - the best-in-class pipeline generation platform for commercial sales and marketing teams. What you'll do: Own, manage, and drive the full sales process from first contact through close Articulate and demonstrate our value proposition, creating excitement and enthusiasm among interested prospects using screen share and videoconferencing technology Build honest relationships and genuine rapport with potential customers Generate and maintain expert knowledge of the product, the commercial services industry, competition, market happenings, and trends. Help potential customers discover unmet needs, how we can deliver extraordinary value, and educate senior executives on the importance of building pipeline with Convex Build a strong, vertical-focused sales pipeline with or without inbound leads Suggest and/or create sales materials that will help close business Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log What you'll bring: 4+ years of SaaS sales experience An honest and genuine approach to helping potential customers Proven, successful sales experience in a B2B SaaS environment Track record of meeting and exceeding your sales quota Ability to handle objections and demonstrate value Ability to articulate product value proposition with any level of detail or brevity Highly intelligent, passionate, ambitious, and a team player Strong interpersonal skills and friendly professional demeanor on the phone A tenacious work ethic with the desire to be a top performer A willingness to perform Outbound in addition to Inbound Sales The ability to close business and create urgency with prospects while maintaining rapport and keeping the potential clients best interest in mind Bachelor's degree required Preferred: Sold to sales and/or marketing departments Sold to any Commercial Services-related vertical Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $129,800 USD - $138,900 USD + commission. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage client relationships to drive product adoption, retention, and revenue growth by acting as a trusted advisor and collaborating cross-functionally. | 3-5 years B2B account or client success experience in SaaS, bachelor’s degree, CRM platform familiarity, strong communication and stakeholder management skills. | Who We Are: We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture. Ready to make your career move? The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing Aspire to support clients in attaining their own objectives using our solutions while driving revenue growth. The CSM will develop client relationships that promote retention and loyalty. This position takes a proactive approach to ensure the client is realizing value from the Aspire solution through solution adoption, expansion of services and making sure the client is satisfied. What You’ll Do: Leverage deep business and industry knowledge to partner with clients to help increase sustainable proven value so they achieve their strategic goals and desired outcome through their interactions with Aspire. Establish and improve relationships with clients through proactive and regular communication that monitors overall client 'health'. (i.e. business value reviews). Act as subject matter expert SME on the Aspire software staying current on product offerings and serving as point of contact for all needs (e.g. new products, upgrades/migrations, training materials, service programs). Serve as the account/relationship manager for approximately 50-100 clients. Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Develop case studies, KPIs, and metrics related to products and solutions, client retention and churn, and department success. Work cross functionally with internal teams including implementation, Training, Sales and Aspire Care teams to ensure clients are transitioned properly. Develop a working knowledge of the performance of the accounts by monitoring client activity to identify any changes in performance that may indicate a service or other issue. Provide feedback to the product team on new features and offerings that our key clients have identified. Identify opportunities to sell additional services to clients and passing opportunities on to Sales. Leverage client relationships as needed for prospect references. What You’ll Bring: Bachelor’s Degree in business or related field. Three to five years of experience in B2B Account Management or Client Success experience (SaaS industry strongly preferred) Preferred experience and/or exposure to the following: Proven client success professional with strong ability to articulate vision, strategy, and plans. Experienced working within matrixed environments. Experience with CRM platforms (i.e. Salesforce, HubSpot) Ability to work effectively with internal and external partners to resolve issues and manage escalations at both the business owner and executive levels Strong verbal and written communications skills. The ability to interact effectively at all levels of an organization and cross functionally; influence and advocate on behalf of the client. Ability to anticipate change and proactively adjust priorities and strategies accordingly. Ability to work both in a team, and independently, to make the best decisions for our clients. Where you’ll work: Our headquarters is located in Chesterfield in St. Louis County. This position is fully remote. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $71,100 USD - $95,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice