ServiceTitan

Execute brand programs including thought-leadership platform and field activations, managing content, data, events, and pipeline reporting. | 6-8 years marketing experience with proven scaling and process building, plus technical AI and Salesforce/Snowflake/Airtable proficiency. | Ready to be a Titan? This role is the execution engine behind two of ServiceTitan’s highest-visibility brand programs: “State of the Trades,” our flagship thought-leadership platform, and Titan Tailgate, our proven, field activation program. You will turn strategy into shipped content, live events, and measurable pipeline impact — owning the operating cadence from weekly real-time trend posts to annual vertical reports, and from account targeting to on-the-ground logistics for every Tailgate stop. What you’ll do: 1. “State of the Trades” Production & Execution Content Production: Execute the weekly-to-annual content calendar for thought leadership including; real-time trends, business-strategy trends, significant market shifts, the quarterly Market Health Index, annual vertical audience reports, and their social/derivative assets. Data Coordination: Partner with Market Managers, Data Science, and 3rd party partners to pull, QA, and package proprietary data into forms that reporters, analysts, and prospects can use. Activation & Distribution: Manage the calendar and collaborate to across channels to ensure maximum impact for every asset, making sure each report generates its full slate of content — infographics, social posts, webinar material. Report on program effectiveness. 2. Titan Tailgate Execution Regional Planning: Plan and execute Titan Tailgate’s regional tour cadence. Account Targeting: Support prospecting and prioritizing accounts to visit with tailgate. Manage outreach and attendance. Vendor & Logistics Management: Manage the day-to-day relationship with our activation vendor — production, truck/signage/swag logistics, travel, and on-site execution. Cross-Functional Coordination: Partner with Sales, Field, and Events to build the on-site agenda, coordinate customer/prospect invitations, and make sure each stop supports active pipeline motions. Impact Reporting: Track and report closed-won and pipeline influence by stop, and capture customer/prospect sentiment to inform the next region’s plan. Report on program effectiveness. Strategic Impact & Collaboration Sales Enablement: Work with Sales and Field teams to make sure brand program content is activated across channels, in nurture cadences and within deals. Brand Consistency: Ensure brand programs reflect ServiceTitan’s brand, in partnership with Brand Marketing and Brand Strategy. Vendor & Partner Management: Manage relationships with external vendors and agencies as well as evaluate potential brand-partnership opportunities. Key Performance Indicators (KPIs) Pipeline & Revenue Impact Program Efficiency Content Velocity Reach & Engagement Sentiment What you'll bring 6-8 years of Marketing experience: A horizontal, generalist marketing background with a track record of scaling programs and operating across teams. Systems builder: Demonstrated experience designing and launching repeatable processes, planning systems, and workflows that other teams adopt and rely on. Applied AI at enterprise scale: Hands-on, technical experience operationalizing AI in a complex, cross-functional environment. Data and tooling fluency: Comfort working across marketing, sales, and data systems (i.e. Salesforce, Snowflake, Airtable, and modern AI tooling) to turn signals into action. Cross-functional influence: Strong partnership and communication skills, with the ability to align stakeholders across teams, verticals, and leadership. Revenue orientation: A bias toward work that ties to pipeline, targeting, conversion, and revenue, balanced with judgment about reusability and long-term leverage. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $134,500 USD - $201,700 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $125,700 USD - $188,500 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

Provide first-line customer support resolving software issues and optimize workflows to improve sales and inventory processes. | Bachelor's degree or equivalent experience with strong troubleshooting, communication skills, and foundational bookkeeping knowledge. | Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us, to the end of their journey. We work hard and like to have fun along the way. If you’re excited about helping small business owners in the trades, love technology, and aren't afraid of a challenge or two, our customer support team is where you belong. As a Customer Support Advocate (CSA), you’ll have the opportunity to become a ServiceTitan subject matter expert and quickly grow your career in meaningful ways. Our CSAs have the highest rate of internal transfers across the organization. The opportunities to build an exceptional customer experience and make an impact are endless. What You'll Do: Act as the first point of contact to assist customers with all aspects of our software via phone, chat, email, and screen-sharing sessions Become a product expert for topics ranging through various stages of our customers Sales Cycle and Inventory Stock, and develop creative solutions and workflows that best meet customer needs Prevent escalations and de-escalate customers by leveraging support tools and resources such as the Salesforce Support Console, internal chatbot, as well as in-depth testing to efficiently resolve cases Provide comprehensive technical solutioning directly to ServiceTitan’s customers to resolve customer issues with high quality and speed. What You'll Bring: Bachelor’s degree preferred or equivalent experience in technical support An efficient, effective, and resourceful problem-solver with strong critical thinking skills, and troubleshooting abilities Excellent people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types Ability to thrive in a feedback-oriented culture and stay level-headed in a challenging, rapidly changing environment Self-motivated and able to master complex software Customer-centric mindset, desire to learn, and can-do attitude Creative, out-of-the-box solutioning skills The ability to translate complex technical issues into tangible solutions Ability to prioritize, multi-task, and perform effectively under pressure Strong communicator in both written and verbal form Team player Intelligent, self-motivated, quick thinking, and fast learning Customer Obsession/Customer Centric Mindset Technical judgment Learning Agility Ability to effectively leverage AI-powered tools while exercising sound judgment to validate recommendations and ensure accurate customer solutions. Home/Commercial Service Industry knowledge a plus Foundational understanding of, or strong aptitude to quickly learn, recurring billing structures — Subscriptions, Memberships, and Service Agreements Basic Bookkeeping/Accounting Foundation (Reconciliation, Deferred Revenue, Revenue Recognition, Debits/Credits) Exposure to, or genuine interest in, ERP and payroll systems (ADP, NetSuite, SAP, or similar) and Payroll/Time-Tracking fundamentals such as pay structures, timesheet management, and pay calculation Strong data literacy and analytical curiosity, with a willingness to develop SQL skills and experience with reporting/BI tools such as Power BI or Tableau Proficiency in G-Sheet or Excel Preferred Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith hourly rate estimate for this role is Zone 1: $21.01 USD - $31.49 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $19.61 USD - $29.42 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

Manage enterprise customer accounts to maximize product value and revenue while building senior relationships and analyzing engagement data. | Requires 4+ years of account or project management experience with strong analytical skills and ability to manage complex projects. | Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We are a group of driven, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. As a Customer Success Manager (Enterprise), you will actively manage and develop a portfolio of trades companies and play a key role in ensuring company revenue. The team consists of exceptional account managers who partner closely with the largest and most successful trade service companies in North America to ensure they are maximizing the incredible value of our software. You will directly influence the company's continued success, and help shape the future of the service industry. What you'll do: Develop a portfolio of ~35 Enterprise customer accounts, all of which are high-touch customers with complex needs. By regularly reaching out to your accounts, you will gather intelligence on how they are currently using our products and determine what features and services are most valuable to their businesses, while also coaching them on best practices. Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience. Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All meetings and communications will be delivered with executive-level confidence. Help find new ways to continuously improve our customers experience, both in our product and processes. Analyze user engagement data and identify actionable insight - KPI’s will be reported on regularly. Organize ServiceTitan customers into appropriate segments for up-selling and cross-selling opportunities. Be a mentor and resource to new hires, and members of the non-Enterprise Success Team. What you'll bring: 4+ years of combined experience account and/or project management experience in a customer facing role. Proven ability to multi-task and manage multiple projects at a time with strong attention to detail. Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others. Demonstrated ability for and interest in project management and analyzing data sets. Intelligent, quick thinking, fast learning, and solution oriented. To be an adaptable team player with strong communication and organizational skills. < 15% travel nationwide . Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $92,600 USD - $139,000 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $86,600 USD - $129,800 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead and develop a high-performing engineering team focused on platform infrastructure, developer experience, or reliability while driving roadmap execution and cross-team collaboration. | 6-8+ years software engineering with 3+ years management and technical expertise in cloud platforms, containerization, and distributed systems. | Ready to be a Titan? ServiceTitan is the leading software platform for the trades — powering the businesses that keep the world running. Over 50,000 professionals depend on our software for their daily operations, and our engineering organization is the engine behind that scale. We use the most modern tools on the Microsoft .NET platform, care deeply about craft, and love solving complex problems. We are looking for a Senior Engineering Manager to build, lead, and manage a high-performing engineering team within our Platform & Infrastructure organization. Depending on organizational need and your background, this role may focus on one or more of our core platform areas: Infrastructure & SQL Reliability, Developer Experience (DevEx), or APEX Tooling & Platform. Across all three, you will own team performance, delivery, technical direction, and long-term growth — while partnering closely with engineering and product leadership to ensure your team's goals align with company objectives. What You'll Do Hire, manage, and develop a team of software engineers — own their performance, processes, priorities, and long-term career goals Drive the execution of your team's quarterly roadmap: break down goals into clear, measurable milestones and deliver on time with high quality toward business outcomes Stay technically engaged — participate in design and code reviews, contribute to architecture decisions, and help engineers make sound technical tradeoffs Identify and drive organizational improvements through close partnership with other Engineering Managers, Directors, and cross-functional stakeholders Partner with product, SRE, security, and domain engineering teams to define platform contracts, close delivery gaps, and align on reliability, velocity, and cost goals Communicate effectively across the engineering and R&D organizations — translate technical complexity to non-technical audiences and represent your team's needs to leadership Build and improve the tooling, infrastructure, or reliability systems your team owns — ensuring observability, adoption, and impact are visible and measurable Own the toolchain, platform, or reliability strategy for your area from local development through production, and communicate that strategy clearly to the broader engineering organization Foster a culture of open communication, high ownership, and continuous improvement — where engineers feel invested in the team's success and empowered to take initiative Depending on your area of focus, your team may own: Infrastructure · SQL Reliability & Observability SQL and database reliability across Azure SQL, PostgreSQL, Cosmos DB, MongoDB, Redis, and Kafka — including query performance, HA/DR, capacity planning, and replication A unified observability platform leveraging OpenTelemetry with end-to-end correlation from mobile through API, backend, and database layers Proactive monitoring, synthetic testing, SLO/SLI frameworks, and AI-assisted anomaly detection and debugging systems Developer Experience (DevX) Cloud development environments, on-demand provisioning, high-fidelity mocking, and configuration management Build parallelization, remote caching, automated test-splitting, secure pipelines, and zero-downtime progressive rollouts An internal developer portal providing Golden Paths, automated service scaffolding, and centralized API/service catalogs DORA metrics, build telemetry, local-to-production feedback loops, test flakiness analysis, and infrastructure cost tracking APEX · Tooling & Platform Tools, libraries, and frameworks that improve development velocity, expand test coverage, and enable reliable automated coverage across functional, acceptance, performance, security, and disaster-readiness dimensions CI/CD tooling, version control integrations, and deployment pipeline strategy across the engineering organization Close partnership with feature engineering teams to identify and close technical gaps in our ability to deliver software at quality and at scale What You'll Bring 6–8+ years of software engineering experience, including 3+ years managing small to medium-sized engineering teams responsible for development, platform tooling, or infrastructure Proven track record delivering high-quality software at scale — with strong ownership of team performance, processes, and long-term engineering goals Technical depth in one or more of: database reliability and distributed systems, CI/CD and build infrastructure, or internal developer platform tooling Hands-on technical engagement — comfort reviewing designs, reading code, and participating in architecture discussions; this is not a purely coordinative role Strong knowledge of public cloud platforms (Azure preferred), infrastructure tooling (Kubernetes, Docker), and DevOps practices (CI/CD pipelines, version control, deployment systems) Experience with observability platforms (metrics, logs, tracing), performance engineering, or test automation frameworks is a strong plus depending on team alignment Excellent cross-functional communication skills — you can align stakeholders, navigate competing priorities, and translate technical topics for non-technical audiences Ability to turn ambiguous strategy into sequenced roadmaps, clear ownership, and measurable outcomes B.S., M.S., or equivalent experience in Computer Science, Engineering, or a related technical field Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $218,300 USD - $327,500 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $204,000 USD - $306,000 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead technical evolution of platform by pioneering AI innovation, building scalable performance testing, designing features, improving testing frameworks, and mentoring engineers. | 8+ years development experience with 3+ years in tooling or performance platforms, expert .NET and SQL skills, cloud infrastructure and AI tools experience required. | Ready to be a Titan? Over 50,000 people depend on ServiceTitan’s software to run their daily business operations. You will be a crucial part of the APEX Engineering team, responsible for the technical evolution of our product, platform, and tooling ecosystem. We are a rapidly growing, reliability-driven organization passionate about automation, engineering productivity, and modern technology. We are looking for a technically capable, forward-looking engineer who can balance rapid iteration with long-term strategic thinking. In this role, you won't just be building software; you will be pioneering AI innovation, building platforms that ensure Trust in AI, and spearheading our performance engineering initiatives. If you are comfortable with ambiguity, love solving complex problems on the Microsoft .NET platform, and want to build best-in-class tools adopted across the entire company, you might find your perfect fit here. What you’ll do: As a Senior Software Engineer in APEX, you will own critical tooling and strategy from the local machine through to production, providing observability and fostering a quality mindset across the board. Expect a roughly 70% development and 30% architecture/mentorship/requirements split. Pioneer AI Innovation & Trust: Drive the integration of AI within our engineering tooling and product features. You will build transparent, reliable systems that champion "Trust using AI," ensuring our automated platforms are both cutting-edge and deeply secure. Build the Performance Platform: Architect, develop, and scale our performance testing platform from the ground up. You will define technical SLAs, build out capacity planning tools, and establish comprehensive production performance monitoring to guarantee system reliability at scale. Architect & Implement: Design and implement user-facing features and shared services end-to-end, working closely with product managers, designers, and architects to guarantee thorough system-level checkpoints. Evolve Test Productivity: Build, improve, and speed up testing frameworks, libraries, and shared services. Enable engineering teams to self-service across internal tooling, public cloud (Azure/AWS), and Kubernetes. Evaluate & Mentor: Assess third-party tooling, educate peers on best practices, and mentor engineers to elevate the team's overall velocity and success. What you’ll bring: We need someone who empathizes with our users and champions their experience through a data-driven approach. Experience: 8+ years of hands-on software development experience, with at least 3+ years specifically focused on building tooling, shared services, or performance platforms for engineering teams. Core Technical Mastery: Expert-level knowledge of the Microsoft .NET technology stack (C#, ASP.NET MVC, Web APIs) and SQL databases. Familiarity with Object-Oriented Programming, Python, and front-end frameworks (HTML5, JavaScript, React). Performance Engineering Deep-Dive: Proven ability to build horizontally scalable test services. Deep expertise in performance testing, load generation, defining system SLAs, and utilizing production observability/monitoring tools. AI Acumen: Experience building, testing, or integrating AI-driven tools, with a strong understanding of how to build reliable, trustworthy guardrails around AI implementations. Cloud & DevOps: Hands-on experience with public cloud infrastructure (Azure/AWS), containerization (Kubernetes/Docker), and CI/CD tools (TeamCity, Jenkins, CircleCI, Git). Quality Mindset: Deep familiarity with the Test Pyramid, Agile Test Quadrants, and creating test data across complex environments. Education: B.S., M.S., or Ph.D. in Computer Science, Physics, Engineering, or a related technical field. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $163,400 USD - $245,000 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $152,600 USD - $229,000 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead feature roadmap and delivery for exteriors production workflows, focusing on operational efficiency and AI-powered solutions. | 5+ years product management in B2B SaaS, operational workflow product experience, strong communication and data-driven decision-making skills. | Ready to be a Titan? At ServiceTitan, we're building the operating system for the trades. As we continue to scale, we're looking for a Senior Product Manager to join our Exteriors vertical and help transform how roofing, siding, gutters, and windows contractors run their businesses end-to-end. You'll focus on surfacing the operational gaps that cost contractors time and money, and building the tools that close them. You'll bring a AI-forward mindset to solve real operational problems in ways that feel built for the future of scaled operations. The position starts persona-focused, giving you the opportunity to develop genuine expertise in how exteriors professionals work, with clear room to grow into feature and domain ownership as you build that foundation. What you'll do: • Own the feature roadmap and delivery for production workflows in the Exteriors segment. • Map the end-to-end workflow of enterprise customers to identify friction points, inefficiencies, and gaps that create rework, delays, or lost revenue. • Lead customer discovery and market research to build deep fluency in how exteriors businesses actually operate. • Translate complex, multi-step field operations into intuitive product experiences that work for office and field staff. • Partner with engineering and design to ship AI-powered features - including intelligent recommendations, automated workflows and agentic first experiences - that measurably reduce manual work for operators at scale. • Define, track, and communicate success metrics tied to efficiency gains, adoption, and customer outcomes. • Work across engineering, design, data, and GTM teams to align on advanced AI solutions and ship features that drive measurable business value for customers. • Identify, track, and resolve cross-team dependencies before they become blockers. What you'll bring: • 5+ years of product management experience, with a strong track record in B2B SaaS. • Experience owning operational, workflow, or field-service products. • Experience serving construction, trades, or service businesses is a big plus. • Sharp instincts for workflow analysis: you can walk through how a business operates, spot where things break down, and design solutions that actually fit the job. • Ability to balance complex operational realities with a relentless focus on simplicity and ease of use. • Data-driven approach to prioritization and decision-making, with the ability to define outcomes and measure impact. • Strong communication and stakeholder skills-you can bring clarity to complex problems and generate alignment across stakeholders. • Self-starter mentality: you take initiative, operate with ownership and urgency when necessary. Why This Role Matters: Exteriors contractors run complex, high-stakes jobs where a misstep in production-a missed delivery, a scheduling conflict, an incomplete inspection-can unwind weeks of sales work. Your job is to make sure that doesn't happen. By building tools that give contractors visibility, control, and efficiency across the production lifecycle, you'll help them protect their margins, grow their capacity, and build businesses that scale. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role isZone 1: $147,600 USD - $221,400 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WAZone 2: $137,900 USD - $206,900 USD Applicable for: All other US locations.International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

Lead and coach a team of 8-10 Enterprise Customer Success Managers to drive retention, expansion, and product adoption for strategic customers. | 4+ years people management in Customer Success or Account Management within SaaS with proven enterprise team leadership and SaaS metrics expertise. | Ready to be a Titan? At ServiceTitan, we accompany our customers every step of the way, from the moment they join us to every milestone of their growth. Our work impacts real people doing real work, and we take that responsibility seriously. We’re passionate, curious, and relentless about driving results for our customers and each other. If you’re a leader who thrives on coaching high-performing teams, solving complex challenges, and pushing the boundaries of customer experience and innovation, this is where you belong. As a Manager on the Enterprise Customer Success team, you will lead and inspire a team of 8-10 Customer Success Managers serving some of ServiceTitan’s largest and most strategic customers. You’ll play a critical role in shaping our strategy for retention, expansion, and customer satisfaction, while fostering a culture of growth, ownership, and excellence. Your focus will be on empowering your team to deliver measurable ROI, drive deep product adoption, and strengthen long-term partnerships with customers. What you'll do: Coach and Develop: Provide consistent coaching, feedback, and career development for Enterprise CSMs. Help them build confidence, elevate performance, and grow as consultative leaders for their customers. Drive Retention and Expansion: Partner with CSMs to execute retention strategies, identify opportunities for expansion, and deliver measurable business outcomes for customers. Foster Excellence: Establish clear expectations, metrics, and operational rigor to ensure every CSM runs their business with precision and accountability. Innovate and Uplevel: Encourage experimentation and process innovation to improve efficiency, automation, and customer experience across the team. Manage Risk: Anticipate risks early and proactively guide resolution strategies, engaging with executives as needed to ensure alignment and partnership. Lead Strategically: Set strategic priorities aligned with company OKRs. Track and communicate progress through reporting and ongoing feedback loops. Cross-Functional Collaboration: Partner with Product, Sales, Onboarding, and Support teams to ensure a seamless customer journey and strong internal alignment. Champion the Customer Voice: Gather and synthesize customer feedback to influence product strategy and advocate for continuous improvement. Build customer relationships at the C-suite level. Recruit and Scale: Hire, onboard, and mentor top talent while maintaining a culture of passion, curiosity, and care. What you’ll bring: 4+ years of people management experience in Customer Success or Account Management within a SaaS environment Proven success leading Enterprise or Strategic accounts and teams managing large, complex customers Strong coaching and people leadership skills, motivating others to perform at their best while fostering a culture of trust, collaboration, and accountability Excellent business acumen and ability to consult on best practices, process optimization, and ROI realization High emotional intelligence, with strong listening, empathy, and communication skills Exceptional organization and project management capabilities, able to balance multiple priorities with precision A proactive, solution-oriented mindset and resilience in navigating ambiguity or challenge Deep understanding of SaaS metrics, retention levers, and customer health management Passion for technology, curiosity, and a desire to continuously learn and innovate Ability to travel up to 20% as conditions are safe according to health officials. Who you are: Passionate, driven, and genuinely care about your team and customers Curious and always looking for ways to make things better A problem solver who thrives in challenges Detail oriented and organized, with follow through you can count on A true owner, you see it, solve it, and never wait for someone else to go first Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $134,500 USD - $201,700 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $125,700 USD - $188,500 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage enterprise accounts to maximize product value and company revenue through senior-level relationships and data-driven insights. | Requires 4+ years in account or project management with strong data analysis and multitasking skills. | Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We are a group of driven, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. As a Customer Success Manager (Enterprise), you will actively manage and develop a portfolio of trades companies and play a key role in ensuring company revenue. The team consists of exceptional account managers who partner closely with the largest and most successful trade service companies in North America to ensure they are maximizing the incredible value of our software. You will directly influence the company's continued success, and help shape the future of the service industry. What you'll do: Develop a portfolio of ~35 Enterprise comm+ customer accounts, all of which are high-touch customers with complex needs. By regularly reaching out to your accounts, you will gather intelligence on how they are currently using our products and determine what features and services are most valuable to their businesses, while also coaching them on best practices. Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience. Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All meetings and communications will be delivered with executive-level confidence. Help find new ways to continuously improve our customers experience, both in our product and processes. Analyze user engagement data and identify actionable insight - KPI’s will be reported on regularly. Organize ServiceTitan customers into appropriate segments for up-selling and cross-selling opportunities. Be a mentor and resource to new hires, and members of the non-Enterprise Success Team. Qualifications: 4+ years of combined experience account and/or project management experience in a customer facing role. Proven ability to multi-task and manage multiple projects at a time with strong attention to detail. Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others. Demonstrated ability for and interest in project management and analyzing data sets. Intelligent, quick thinking, fast learning, and solution oriented. To be an adaptable team player with strong communication and organizational skills. < 15% travel nationwide . Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $92,600 USD - $139,000 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $86,600 USD - $129,800 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Architect, design, and implement user-facing features while collaborating with product managers and designers, including mentorship and supervision. | 8+ years experience with expert-level Microsoft .NET stack and SQL databases, plus a relevant technical degree. | Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What you'll do: Architect, design, and implement user-facing features end-to-end. Work with product managers, designers, and engineers to prototype and implement product features. Communicate effectively with other engineers, product managers, customers, and partners. 70% development / 30% working on requirements, mentorship, supervision. What you'll bring: 8+ years of industry experience. Expert-level knowledge of: Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other). HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus. Ability to empathize with our users and champion for their experience. Ability to use data-driven approach for product decisions. Experience with A/B testing is a plus. Strong communication and technical writing skills. Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack. B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field. When you will work: Mon-Fri Flexible (Armenia) Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc. Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Architect, design, and implement user-facing features while mentoring engineers and collaborating with product teams. | 8+ years experience with expert Microsoft .NET stack knowledge and a relevant technical degree. | Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What you'll do: Architect, design, and implement user-facing features end-to-end. Work with product managers, designers, and engineers to prototype and implement product features. Communicate effectively with other engineers, product managers, customers, and partners. 70% development / 30% working on requirements, mentorship, supervision. What you'll bring: 8+ years of industry experience. Expert-level knowledge of: Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other). HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus. Ability to empathize with our users and champion for their experience. Ability to use data-driven approach for product decisions. Experience with A/B testing is a plus. Strong communication and technical writing skills. Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack. B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $152,600 USD - $204,200 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Manage client relationships to drive product adoption, retention, and revenue growth by acting as a trusted advisor and collaborating cross-functionally. | 3-5 years B2B account or client success experience in SaaS, bachelor’s degree, CRM platform familiarity, strong communication and stakeholder management skills. | Who We Are: We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture. Ready to make your career move? The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing Aspire to support clients in attaining their own objectives using our solutions while driving revenue growth. The CSM will develop client relationships that promote retention and loyalty. This position takes a proactive approach to ensure the client is realizing value from the Aspire solution through solution adoption, expansion of services and making sure the client is satisfied. What You’ll Do: Leverage deep business and industry knowledge to partner with clients to help increase sustainable proven value so they achieve their strategic goals and desired outcome through their interactions with Aspire. Establish and improve relationships with clients through proactive and regular communication that monitors overall client 'health'. (i.e. business value reviews). Act as subject matter expert SME on the Aspire software staying current on product offerings and serving as point of contact for all needs (e.g. new products, upgrades/migrations, training materials, service programs). Serve as the account/relationship manager for approximately 50-100 clients. Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Develop case studies, KPIs, and metrics related to products and solutions, client retention and churn, and department success. Work cross functionally with internal teams including implementation, Training, Sales and Aspire Care teams to ensure clients are transitioned properly. Develop a working knowledge of the performance of the accounts by monitoring client activity to identify any changes in performance that may indicate a service or other issue. Provide feedback to the product team on new features and offerings that our key clients have identified. Identify opportunities to sell additional services to clients and passing opportunities on to Sales. Leverage client relationships as needed for prospect references. What You’ll Bring: Bachelor’s Degree in business or related field. Three to five years of experience in B2B Account Management or Client Success experience (SaaS industry strongly preferred) Preferred experience and/or exposure to the following: Proven client success professional with strong ability to articulate vision, strategy, and plans. Experienced working within matrixed environments. Experience with CRM platforms (i.e. Salesforce, HubSpot) Ability to work effectively with internal and external partners to resolve issues and manage escalations at both the business owner and executive levels Strong verbal and written communications skills. The ability to interact effectively at all levels of an organization and cross functionally; influence and advocate on behalf of the client. Ability to anticipate change and proactively adjust priorities and strategies accordingly. Ability to work both in a team, and independently, to make the best decisions for our clients. Where you’ll work: Our headquarters is located in Chesterfield in St. Louis County. This position is fully remote. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $71,100 USD - $95,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

As a Senior Software Engineer, Mobile, you will guide the technical implementation for our next generation Android native mobile application(s). You will develop key product differentiators by leveraging the full native power of our customers' mobile devices. | A Bachelor's degree in Computer Science or equivalent practical experience is required, along with 6+ years of experience in mobile application development and Android framework development. Expertise in Kotlin and experience with GraphQL are also necessary. | Ready to be a Titan? As a Senior Software Engineer, Mobile, you will be responsible for guiding the technical implementation for our next generation Android native mobile application(s). This is an exciting role for an extremely talented engineer to come in and develop key product differentiators by leveraging the full native power of our customers mobile devices. We build for perfection, use modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary! Who You Are: You are a driven, passionate, developer of mobile applications. Your expertise helps drive the technology choices we make for our applications. You are a person who thrives working with others and feeds on the interactions. You are both humble and confident. You strive to deliver an unmatched experience for the end users of the products you build. Helping others around you brings personal gratification. More importantly, you are leveraging AI (and comfortable working with various LLM's) on a daily basis to improve your workflows, development, reviews, app performance. Minimum Qualifications: Bachelor's degree in Computer Science (or a technical field) or equivalent practical experience. 6+ years of experience in mobile application development 6+ years of experience with Android framework development Expert level Programming experience in Kotlin (no Java) Experience architecting and designing mobile applications or frameworks. Experience working with GraphQL on a regular basis Preferred Qualifications: Master's degree or PhD Hands-on technical leadership experience, leading teams and setting technical direction. Experience architecting and designing large-scale, scalable, systems. Experience developing creative solutions to difficult problems Deep knowledge of KMM Strong understanding of Jetpack Compose Hands-on experience using Github Copilot, Google Gemini, Cursor, Windsurf as part of your regular workflow Nice to Haves: Understanding of MVI architecture Experience with BitRise or Github Actions Experience with writing E2E automation tests Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead and manage complex, cross-functional strategic programs ensuring alignment with business objectives, timelines, budgets, and KPIs. | 10-15+ years managing large-scale programs in product and technology contexts with strong leadership, financial, and agile methodology expertise. | Ready to be a Titan? We are seeking a strategic and results-driven Lead Program Manager to lead high-impact, high-visibility initiatives that have a broader organizational impact. These initiatives often come with strict contractual obligations and deadlines. This is an individual contributor (IC) role with no direct reports. The ideal candidate will be a seasoned executive capable of orchestrating complex, cross-functional programs and ensuring alignment between strategic objectives and operational execution. What You’ll Do: • Spearhead the end-to-end management of strategic programs, including scope definition, objective setting, timeline management, and deliverable execution. • Drive alignment and synergy across product, engineering, and design, along with other key stakeholder groups, to ensure seamless program execution and effective communication. • Develop and implement comprehensive program plans, proactively manage dependencies and risks, and ensure adherence to budgetary and resource allocation parameters. • Define and monitor key performance indicators (KPIs) to ensure programs achieve intended business outcomes, with a focus on value realization and return on investment (ROI). • Mentor and guide program management personnel, fostering a culture of continuous improvement and operational excellence. What You’ll Bring: • Extensive experience (10-15+ years) in managing complex, large-scale programs within a product and technology context. • Demonstrated ability to translate high-level strategic objectives into actionable execution plans that deliver measurable business results. • Exceptional leadership, communication, and stakeholder management skills with the ability to influence and drive alignment at all organizational levels. • Strong financial acumen, including budget management, resource allocation, and ROI analysis, coupled with advanced analytical and problem-solving skills. • A deep understanding of software development lifecycles, agile methodologies, and technology concepts. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Manage multiple client implementation projects end-to-end, ensure on-time go-live, conduct client training, identify and mitigate risks, and collaborate with internal teams. | At least 2 years relevant experience, strong project management and client relationship skills, troubleshooting ability, preferably ServiceTitan software knowledge, and willingness to travel up to 20%. | Description: • Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high-quality client experience • Serve as a process and workflow focused point of contact for a cohort of customers during an 8 week implementation program • Prepare, update, and manage project management materials • Keep all customers on track to go-live within their agreed-upon schedule • Manage various forms of risk that would prevent customers from going live within predetermined schedule • Conduct live working sessions/ training with clients to enable them on the different functions within the software and create customized training resources for client-specific workflows as needed, while ensuring the client follows ServiceTitan standards and recommendations • Proactively identify and escalate client implementation risks, and collaborate with product, leadership, and/or your Manager to develop and communicate potential solutions • Collaborate with cross-functional data, training, and product teams to deliver against defined project timelines • Stay up-to-date and enabled on all new and in-development ServiceTitan functionality to ensure clients utilize the most current features • Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications • Travel for client on-site up to 15-20% of the time Requirements: • At least 2+ years of relevant experience preferred or Home Service/Roofing industry knowledge and experience • Critical thinking skills with experience in troubleshooting software issues • Experience with ServiceTitan software a big plus • Exceptional client relationship skills and a clear view of what constitutes an excellent client experience and partnership • Collaborative team player always looking to help and enable others in the organization • Problem-solver and demonstrate the ability to overcome challenges with creative solutions • Take ownership of any tasks within the project plan to help support and deliver value to our clients • Knowledge and previous experience with Excel a plus • Exceptional project management skills; Proven ability to multi-task and manage multiple moving pieces at a time while paying strict attention to detail • Exceptional customer relationship skills and a clear view on what constitutes excellent customer service • Familiarity with SaaS business models a plus Benefits: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities • Comprehensive onboarding program, leadership training, and other programs and events • Bonusly, peer-nominated awards, and more • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) • FSA and HSA • 401k match • Telehealth options including memberships to One Medical • Parental leave and support • Up to $20k in fertility services (IUI and IVF), surrogacy, and adoption reimbursement • On demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus, equity, and a holistic suite of benefits

Lead product discovery, define and execute the product roadmap, collaborate cross-functionally to deliver features, and measure product success for an omni-channel contact center platform. | 8+ years product management experience with CCaaS background, technical fluency with APIs and integrations, experience with mid-market to enterprise customers, and strong cross-functional leadership. | Ready to be a Titan? Contractors in the trades are at the cusp of a massive technological shift in telephony. Today, they are largely using legacy systems with rigid IVRs and voice-only channels that are not tightly integrated into their operations. Contact Center Pro is an ambitious investment to build the next generation of telephony for the trades. It's an omni-channel platform that powers all customer interactions, embedding AI agent assist features and virtual agents to transform CSR efficiency, maximize job bookings, and create a superior customer experience. We are seeking a Principal Product Manager to help lead this charge. As a Principal Product Manager for the CCP application, you will be a critical owner of the product's success. You will be responsible for defining, building, and launching features that solve key customer problems. This is a key role for an exceptionally clear thinker who can translate complex customer needs into an actionable roadmap and drive execution with engineering and design partners. What You'll Do: • Feature Discovery & Definition: Lead customer discovery and market research, engaging directly with agents, supervisors, and enterprise customers to identify pain points and opportunities. • Product Execution: Translate customer workflows and business needs into clear product requirements and user stories. Collaborate closely with engineering and design teams to ensure on-time delivery and high-quality releases. • Roadmap Development: Define and execute the product roadmap for the application layer, including the agent desktop, supervisor tools, admin console, analytics, and integrations. • Cross-Functional Collaboration: Partner with sales, marketing, and customer success teams to enable go-to-market execution, messaging, demos, and customer onboarding. • Customer Advocacy: Work with support and customer success to triage escalations, address product gaps, and improve adoption. Represent the product internally, acting as a voice of the customer in leadership discussions. • UX Excellence: Drive design and UX excellence for agent and supervisor workflows to balance ease of use with enterprise-grade flexibility. • Measure Success: Define and track key success metrics such as adoption, usage, NPS/CSAT, handle time, and agent productivity to ensure the product is meeting its goals. What You'll Bring: • CCaaS background is required; other adjacent enterprise SaaS experience is a plus (e.g., CRM, workforce management, customer experience platforms). Deep understanding of agent/manager workflows, reporting/analytics, omnichannel customer engagement (voice, chat, email, messaging), and integrations with CRMs or ticketing systems. • 8+ years in product management or relevant experience • Experience serving mid-market to large enterprise customers, where customization, compliance, and scale are important. • Technical Fluency: Strong grasp of APIs, platform integrations, data models, and UX for complex enterprise applications. • Cross-functional Leadership: Proven success working with engineering, design, sales, support, and customer success to ship and scale products. • East Coast based due to the critical morning hours for many of our customers Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Build and maintain automated tests using Cypress and other frameworks, collaborate with developers and product teams to improve test coverage and quality, integrate tests into CI/CD pipelines, and monitor and resolve test failures. | Proficiency in Cypress and JavaScript/TypeScript for automated testing, experience with software quality assurance for web applications, knowledge of SQL, CI/CD tools, and ability to work independently in a fast-paced environment. | Ready to be a Titan? You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing organization. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We are looking for someone to contribute to our product quality by building out automated tests to improve coverage, assisting in authoring test plans, and enabling developers to move faster by ensuring our tests are reliable, performant, and correct. We need technically capable, forward-looking, automation engineers who are excited to contribute, learn and grow. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity. We utilize the Cypress framework and are targeting engineers with proficiency in Javascript/Typescript. What you'll do: Improve our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases. Work closely with developers to understand the product architecture while identifying, designing, or enhancing existing test automation plans Create comprehensive test strategies that cover various scenarios, including functional, performance, and security testing, and execute test cases manually and automatically to ensure comprehensive test coverage Implement and execute automated tests using Cypress, Jest, XUnit, and similar testing frameworks. Collaborate with developers to establish unit and integration test strategies. Integrate automated tests into the CI/CD pipeline to enable continuous testing and deployment. Monitor test results, analyze failures, and work closely with engineering teams and stakeholders, ensuring timely resolution of issues and closure Continuously evaluate and improve testing tools, processes, and methodologies Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must Facilitate ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated Defect tracking and issue status reporting What you’ll bring: Strong experience utilizing Cypress for end to end testing of web applications paired with proficiency in Javascript/Typescript Hands-on software quality assurance testing experience with web and mobile applications In-depth experience developing test automation for business objects and entities independent of any available user interface. Hands-on experience in Automated Tests and building tests from scratch Capability to think & contribute from the framework perspective considering effects of changes & upgrades Habit of writing clean, re-usable & parameterized code for Tests, ensuring coverage Good knowledge of SQL (P-SQL and/or MS-SQL preferred) Experience with code deployments and version control systems (GIT) Experience with creating automation on projects which integrate with third party APIs is preferred Experience with Continuous Integration and familiarity with Continuous Deployment tool such as Teamcity, Jenkins, or GitHub Actions Ability to rapidly learn third party development / QA tools is preferred Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment Must be self-motivated and know when to seek guidance; detail-orientation is a must Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Architect, design, and implement user-facing features end-to-end. Collaborate with product managers, designers, and engineers to prototype and implement product features. | Candidates should have 8+ years of industry experience and expert-level knowledge of the Microsoft .NET technology stack and SQL databases. Strong communication skills and the ability to empathize with users are also essential. | Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What you'll do: Architect, design, and implement user-facing features end-to-end. Work with product managers, designers, and engineers to prototype and implement product features. Communicate effectively with other engineers, product managers, customers, and partners. 70% development / 30% working on requirements, mentorship, supervision. What you'll bring: 8+ years of industry experience. Expert-level knowledge of: Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other). HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus. Ability to empathize with our users and champion for their experience. Ability to use data-driven approach for product decisions. Experience with A/B testing is a plus. Strong communication and technical writing skills. Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack. B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Build and maintain customer relationships post-sale to identify upsell opportunities, conduct product demos, negotiate contracts, and collaborate with internal teams to maximize product adoption and customer retention. | 2-3 years sales experience in quota carrying role, 1-2 years SaaS closing experience preferred, consultative sales skills, ability to upsell multiple products, Salesforce proficiency a plus, bachelor's degree preferred. | Ready to be a Titan? ServiceTitan's Pro Sales Account Manager is an integral, highly-visible role with the opportunity of making a huge impact for ServiceTitan. They will help our existing customers adopt innovative new modules to further drive value into their business. You will be in an individual contributor role in building and maintaining customer relationships through a strong blend of product knowledge, business consultation and sales skills. Responsibilities include but are not limited to: working with assigned customer accounts to identify upsell opportunities, demonstrate the value of our products, negotiating mutually beneficial customer agreements, working with Product to prioritize the right features, and partnering with Customer Success in customer retention. What You'll Do: • Foster & build relationships with customers post-sale to identify upsell opportunities. Including: outbound prospecting, outreach to educate customers on new products/features, leading discovery calls, conducting product demonstrations, negotiating contracts, and ultimately driving high adoption/utilization • Develop understanding of customers business needs, growth opportunities and pain points to upsell suite of Pro Product add on features • Become the voice of the customer and work with a Solution Engineer to incorporate customer feedback to prioritize future features and drive better overall product experience • Ability to assess and accurately forecast sales activity and revenue goals • Achieve and exceed team sales goals on a monthly revenue target by building and maintaining a robust sales pipeline • Work with Pro Onboarding team, Pro Adoption Team and Customer Success to ensure customers are utilizing the Pro Products to their fullest What You'll Bring: • +2-3 years of experience in sales in a quota carrying role • +1-2 years of closing experience in a SaaS/Software role strongly preferred • Consultative sales approach towards cold prospecting, up-selling, demoing, negotiating, and communicating value proposition is strongly preferred • Responsible for upselling a suite of multiple products/services to external customers up to C Suite • Connection and/or experience to the home services or construction industry is valued • Strong analytical skills and proficiency in Salesforce a plus • Self motivated/self starter mentality with the ability to think creatively on your feet • Bachelor's degree preferred Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $91,200 USD - $97,600 USD + commission. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

Design and maintain scalable data models and dashboards, provide strategic insights to senior management, lead analytics infrastructure improvements, and mentor other analysts. | Bachelor's degree with 8+ years as product/data analyst, expert SQL and Snowflake experience, hands-on dbt, Tableau BI expertise, strong analytical and communication skills, and business acumen. | Ready to be a Titan? ServiceTitan is looking for a leader and a systems thinker to join our team as a Lead Product Analyst. This role is pivotal in shaping our data-driven strategy by building the foundational analytics infrastructure that will be used across our entire product ecosystem, including our core platform and Pro product lines. You will move beyond building reports to creating scalable, reusable data models and visualization tools that empower teams across the organization. This role is at the center of ensuring ServiceTitan has the right products and features to win. You will be the company’s go-to expert for developing robust, cross-functional product data solutions and providing the deep insights that guide our most critical product decisions. We’re excited about what we’ll build together. What You'll Do: Architect Data Solutions: Design, build, and maintain scalable and performant upstream data tables and models in Snowflake. Your work will serve as a single source of truth and support a wide range of cross-team analyses. Develop Reusable Tools: Build a portfolio of robust, multipurpose, and reusable dashboards and visualizations in Tableau, empowering business users to self-serve actionable insights. Provide Strategic Insights: Use statistical tools to identify, analyze, and interpret patterns in complex data sets, preparing and presenting findings and recommendations to senior management. Drive Infrastructure Improvements: Proactively partner with stakeholders in product, finance, and engineering to continuously improve and maintain our analytics infrastructure, ensuring it evolves with business needs. Mentor and Lead: Serve as a technical leader and mentor for other analysts on the team. You will guide them on best practices and help to uplevel the quality and efficiency of the entire team's work. Own the Roadmap: Take the lead in directing and implementing solutions to complex, loosely scoped problems. You will partner with stakeholders to translate business needs into a long-term roadmap for your projects and the team. Required Skills: Education & Experience: Bachelor's degree in a business or quantitative field with 8+ years of experience as a product or data analyst. SQL Mastery: Advanced, expert-level SQL expertise, including functions, query optimization, and complex data modeling in a data warehouse environment (Snowflake preferred). Data Engineering & ETL: Strong, practical experience with data engineering and ETL/ELT concepts. Hands-on experience with dbt is required. Business Intelligence Expertise: Proven experience building scalable, reusable, and insightful dashboards using business intelligence platforms like Tableau. Analytical Depth: Deep analytical skills with the ability to collect, organize, and analyze significant amounts of information with meticulous attention to detail. Executive Communication: Excellent written, verbal, and presentation skills, with a demonstrated ability to communicate complex technical information clearly and concisely to VP+ leaders. Business Acumen: Strong business acumen and systems-thinking ability that lets you anticipate how your work connects to broader business goals and customer decisions. Experience leveraging Generative AI tools (e.g., Claude Code, Cursor) to enhance personal workflow. Preferred Skills: Python for Data Analysis: Proficiency in Python for data wrangling and analysis using libraries such as Pandas Experience working with clickstream data Experience building web applications Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice

Lead and coach a team of Customer Success Managers to drive customer satisfaction, retention, and value realization using ServiceTitan's SaaS products while managing team performance and strategic customer engagement. | 5+ years in SaaS customer success or account management, 2+ years people management, proficiency with customer success and CRM tools, strong communication and analytical skills, and experience building frameworks and managing customer escalations. | Ready to be a Titan? As a Manager, Exteriors Strategic Customer Success you will be responsible for overseeing a team of Customer Success Managers to ensure they are delivering an exceptional experience and driving value for our customers through the ServiceTitan product suite. You will coach your team to strategic growth and retention within their books of business to drive customer satisfaction and value maximization. The ideal candidate is someone passionate about both high-level and tactical coaching, as well as problem-solving and building frameworks from the ground up. They are positive and influential, embodying ServiceTitan’s values with the ability to build culture within their team and the Success organization. What You’ll Do: • Team Build a positive team environment while developing impactful relationships with key internal stakeholders across various ServiceTitan departments and with Success Managers • Set and maintain standards for customer success within ServiceTitan that are aspirational and consistently provide our customers the experience they expect and deserve. • Coach and motivate team members based on their unique skill sets, maximizing their strengths and engaging in meaningful conversations around growth opportunities • Implement processes and frameworks where needed, leveraging data and observations to iterate on what is already in place to take the team to the next level of effectiveness • Ensure for data integrity and accuracy across all platforms and workstreams • Advise on strategic customer engagement plans to drive value and ROI across the Enterprise book of business • Equip and Empower CSMs with the fundamental role clarity, knowledge, skills, processes and tools to achieve their goals/OKRs • Manage team performance at the highest standard through weekly 1:1s, progress reports, goal tracking, and aligning to the needs and urgency of the organization • Track KPI’s for your respective team to effectively measure impact and performance in an actionable, data-driven manner • Anticipate risks and issues and proactively identify optimal solutions for preventing these or solving them as they arise. • Inform the strategy for quarterly plans and goals for the team according to forecasted needs • Manage and document customer escalation calls • Hire and Retain an exceptional team of Success Managers with clear demonstration of cultural characteristics and competencies. Help develop team members with a focus on continued professional development. What You’ll Bring: • 5+ years of experience in customer success or account management roles within the SaaS industry. • 2+ years of people management experience within a customer facing department • Proven track record of successfully managing and developing high-performing teams. • Strong understanding of customer success best practices and methodologies. • Excellent communication, interpersonal, and problem-solving skills. • Ability to work collaboratively across departments and influence cross-functional teams. • Proficiency in customer success software (e.g., Gainsight) and CRM systems (e.g., Salesforce). • A customer value, ROI, and business outcome-driven mindset • Analytical mindset with the ability to leverage data to drive decisions. • Strong deescalation and problem-solving skills. • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others in a remote environment • Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution • Skills in product training, and comfortable “re-selling” the customer on ServiceTitan. • Experience in leading customer success teams in a high-growth SaaS environment. • Background in developing and implementing customer success frameworks and playbooks. • Familiarity with advanced customer success tools and technologies. • Demonstrated ability to drive customer advocacy and prior experience managing a BoB • Strong project management skills with experience in leading cross-functional initiatives. • Experience in conducting customer health assessments and developing risk mitigation plans. • Knowledge of industry trends and best practices in customer success and SaaS. • Roofing or Pool & Spa Trades exposure a plus Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.