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The Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management products. This role acts as a clinical interface between the medical community and the business, responding to inquiries from healthcare professionals and patients. | A bachelor's degree in Bio-Medical Engineering or a related field is required, along with 0-2 years of related experience or certification from an accredited cardiac training program. Candidates must demonstrate knowledge of cardiology and possess strong communication and problem-solving skills. | Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Job Description Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in West Los Angeles, CA in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities: Clinical Interface: Acts as a clinical interface between the medical community and the business. Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. Sales Support: Provides additional back-up support to CRM Sales Representatives. Required Qualifications Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. A minimum of 0-2+ years of related experience or a program certification from an accredited cardiac training program. Must have the capability to obtain certification in CRM products. Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. Familiarity with cath lab and operating room procedures and protocol Demonstrate advanced knowledge of cardiac pacing systems. Must apply engineering skills and abilities to interpret and solve complex clinical problems. Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively. Must be detail-oriented and capable of working independently. Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently. Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $54,000.00 – $108,000.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter
Manage mid-market customer accounts to drive retention, renewal, and expansion revenue through strategic partnerships and data-driven insights. | 4+ years B2B SaaS experience with at least 2 years managing mid-market accounts, strong discovery and demo skills, CRM proficiency, and technical fluency with SaaS products. | Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia. About The Role We’re looking for a relationship-driven and growth-minded Mid-Market Account Manager to join Jasper’s Customer Success organization. In this role, you’ll manage a portfolio of mid-market customers, driving both retention and expansion through strong partnerships, data-driven insights, and customer value realization. You’ll act as the commercial owner for your accounts, working closely with Customer Success Managers (CSMs) to ensure every customer achieves measurable outcomes and sees ongoing success with Jasper’s Marketing AI platform. This role is ideal for someone who enjoys strategic conversations, is confident leading discovery and demos independently, and thrives in collaborative, customer-focused environments. This fully remote position reports to the Director of Account Management and is open to candidates located within the continental US. What you will do at Jasper Own a portfolio of Jasper’s mid-market customers, accountable for retention, renewal, and expansion revenue Partner closely with CSMs to align on customer outcomes, verify ROI, and leverage success stories to drive renewals and growth Conduct discovery, demos, and solution discussions independently without heavy reliance on Sales Engineering Develop and execute account plans that outline key stakeholders, goals, usage insights, and expansion opportunities Lead renewal and expansion cycles from opportunity identification through close, collaborating cross-functionally with CSM, Product, and Legal Deliver business reviews and executive touchpoints that highlight ROI, adoption, and future opportunities Forecast and manage pipeline for renewals and expansions with consistency and accuracy Ensure on-time renewals through proactive engagement and strong commercial discipline Maintain steady account coverage through regular communication, QBRs, and relationship touchpoints Bring the customer voice back into Jasper, influencing roadmap, messaging, and customer experience improvements What you will bring to Jasper 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, with at least 2 years managing mid-market accounts Demonstrated success driving retention, renewals, and expansion revenue across multiple customer segments Strong discovery and demo capabilities, able to lead consultative conversations independently Experience selling services or value-based solutions a plus Excellent collaboration skills, especially in partnering with CSMs to co-own customer outcomes Technical fluency with SaaS products, including integrations, APIs, and workflow optimization Proficiency with CRM tools such as Salesforce for forecasting and pipeline management Strong business acumen and ability to connect customer goals to Jasper’s Marketing AI value Curiosity about AI and excitement for helping customers transform how they create and communicate Compensation Range At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected OTE for this role is $200,000. Compensation may vary based on relevant experience, skills, competencies, and certifications. Benefits & Perks Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families 401(k) program with up to 2% company matching Equity grant participation Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work FlexWellness program ($1,800 annually) to help support your personal health goals Generous budget for home office set up $1,500 annual learning and development stipend 16 weeks of paid parental leave Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.
Develop and maintain MERN stack web applications, design RESTful APIs, optimize performance, collaborate with designers and product managers, and troubleshoot existing applications. | Experience with MERN stack development, strong problem-solving skills, coding passion, and ability to build scalable, high-performance web applications in an Agile environment. | We are looking for a skilled MERN Stack Developer to design and implement web applications using MongoDB, Express.js, React.js, and Node.js. The ideal candidate will have strong problem-solving skills, a passion for coding, and experience in building scalable, high-performance applications. Key Responsibilities: • Develop and maintain web applications using the MERN stack. • Design and implement RESTful APIs and integrate with front-end components. • Optimize applications for maximum speed and scalability. • Collaborate with UI/UX designers to ensure technical feasibility of designs. • Write clean, maintainable, and well-documented code. • Troubleshoot, debug, and upgrade existing applications. • Work closely with product managers and other developers in an Agile environment.
Elicit and analyze business requirements, configure Salesforce declaratively, collaborate with stakeholders and technical teams, and support testing and deployment. | Bachelor's degree, 3+ years as Salesforce Business Analyst or Administrator, Salesforce certification, U.S. citizenship with eligibility for security clearance, and experience in Agile environments. | Benefits: • 401(k) • 401(k) matching • Health insurance • Paid time off Position Overview Stealth Solutions is seeking a skilled and motivated Salesforce Business Analyst to join our team in delivering impactful, scalable solutions on the Salesforce platform. The ideal candidate will be experienced in working directly with stakeholders to define business needs, translate them into actionable user stories, and configure Salesforce using declarative tools. You will play a key role throughout the project lifecycle—from requirements elicitation to deployment—while ensuring solutions are sustainable, compliant, and aligned with long-term business goals. This is a remote position, but candidates must be generally available from 9:00 a.m. - 5:00 p.m. Eastern Time. Key Responsibilities • Elicit, document, and analyze business requirements through stakeholder engagement and discovery sessions • Diagram and optimize current- and future-state business processes • Define epics and break them down into features and detailed user stories with acceptance criteria • Configure Salesforce using declarative tools • Assist with system and user acceptance testing, including test case creation and execution • Collaborate with developers, QA testers, product owners, and end users to ensure successful solution delivery Minimum Qualifications • U.S. Citizenship required due to federal contract requirements • Must be eligible to obtain a U.S. Government security clearance • Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. • Bachelor’s degree required • 3+ years of experience as a Salesforce Business Analyst or Salesforce Administrator • Strong understanding of Salesforce platform capabilities and limitations • Proven ability to translate business needs into technical requirements and declarative solutions • Experience working in Agile project environments • Excellent verbal, written, and interpersonal communication skills • Strong organizational and problem-solving skills Required Certifications Any ONE of the following is required: • Salesforce Certified Business Analyst • Salesforce Certified Administrator • Salesforce Certified Platform App Builder Preferred Qualifications • Additional Salesforce certifications • Familiarity with tools such as Lucidchart, Jira, and Azure DevOps • Prior experience supporting federal or public sector clients • Willingness to maintain and earn new Salesforce certifications as needed • Clearance Requirement: U.S. Citizenship required and must be eligible to obtain a U.S. This is a remote position.
Lead and manage front-line contact center agents and team leads to optimize performance and achieve sales and service goals. | 3+ years managing inbound contact center teams with strong focus on performance metrics, coaching, and operational execution in a high-volume environment. | You could work anywhere. Why us? Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size). Work closely with brilliant leaders and team mates from companies like McKinsey, BCG, Bain, Nvidia, GEICO, Better, etc. Disrupt a massive market and take us to a $5B business in the next few years. Be immersed in a talent-dense environment and greatly accelerate your career growth. About the opportunity: We are looking for a Senior Manager, Contact Center Operations to join our Insurance Operations leadership team and ensure our front-line agents are operating at peak performance. This is a critical leadership role responsible for driving execution across our onshore sales and service teams (~50 agents). Reporting to our Director of Insurance Operations, you will also partner with product, engineering, and business analytics teams to evaluate performance data, optimize workflows, and develop performance systems and feedback loops to ensure we hit our sales and service goals consistently. You must be someone who thrives in a fast-paced, high-volume environment and can lead through structure, accountability, and continuous improvement. This role is ideal for someone who wants to take ownership of frontline performance, holds a high bar for results, and isn’t afraid to dig deep to solve problems at their root. Jerry.ai is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 40X and our team to 250 across 4 countries. How you will make an impact: Performance Management: Build and sustain a high-performance culture by setting clear goals, enforcing accountability, and creating systems that surface underperformance early. Work closely with team leads to track progress daily, provide feedback, and ensure agents are hitting targets across key sales and service metrics. Coaching & Development: Work with team leads to raise the performance of every agent through structured coaching, clear feedback, and consistent expectations. Help create a culture where high performance is recognized and rewarded, and underperformance is addressed head-on. Operational Oversight: Own the day-to-day execution of sales and/or service teams, depending on where the business needs are greatest. Partner with functional leads to ensure alignment on priorities and translate strategic goals into weekly agent-level plans. Root Cause Problem Solving: Diagnose performance issues at their root → whether driven by people, process, systems or execution, and develop action plans that improve inputs, not just outcomes. Establish proactive mechanisms to prevent issues from recurring. Workflow & System Optimization: Work with product and engineering to identify and implement process improvements and system enhancements. Use data and frontline insights to continuously improve how agents work and how customers experience our service. Minimum requirements: 3+ years of experience managing a similar sized team of inbound contact center agents and team leads or supervisors, in a high-volume, metric-driven environment Demonstrated ability to manage through others (e.g. team leads or supervisors), holding them accountable for their team’s performance Experience using data to diagnose issues and implement operational or behavioral changes that improved outcomes Track record of driving performance by managing inputs, not just outcomes Comfort working across onshore and offshore teams, ideally in a tech-forward environment Ideal profile: You are a systems thinker who thrives on creating structure and accountability You have a track record of elevating performance and don’t shy away from tough conversations You bring urgency, clarity, and high standards to everything you do You take full ownership of your domain and don’t wait for others to tell you what to do You are energized by rolling up your sleeves, digging into data, and solving problems at their root You believe feedback is a gift and you proactively seek it While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
Lead data governance and quality improvement initiatives for product master data, collaborate with business and IT partners to support data-related projects, and ensure data accuracy and integrity. | Bachelor's degree or equivalent experience, 4+ years relevant data management experience, proficiency in Excel, understanding of data governance concepts, and preferably experience with MDM/PIM systems and SQL. | Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. It's an exciting time to join Ferguson's Enterprise Data team! We are seeking a Sr. Enterprise Data Steward for the Product Domain, who has a passion for data governance methodologies, data management models, and is looking to have an impact on the execution and implementation of processes and system changes. Our Data Stewards drive data structure and quality improvement on product master data, and are able to tell the data story that resonates with the business. We are committed to the growth of the department, in addition to, building the careers of our associates into future leaders. Location: This role is approved to be fully remote and can be based anywhere in the United States. Duties and Responsibilities: Serve as lead and/or domain expert in effort to standardize data and processes to support customer needs and company growth objectives Work with data owners to become an expert in their processes and identify their current and future data requirements and areas for process improvement See opportunities in using data to drive business transformation Drive data structure improvement on master data Enable analytical data-based business decision process Work with business and IT partners on development of product information-related projects by gathering/managing business requirements, building business process flows, and creating data mappings Communicates across all levels of management multi-functionally and with third parties to provide feedback & implement business process changes; Propose and implement innovative solutions to increase efficiencies Define data governance structure and process Ensure enterprise data accuracy, integrity and completeness Design reporting strategy and solution Support data extraction from different IT systems Apply critical thinking in reviewing vendor/third-party provided data in various formats for accuracy Perform recurring and ad hoc audits to ensure enrichment of key data gaps, identify invalid data, and to support online presentation; Maintain quality control processes for handling data Identify data issues that require recurring audits & implement business processes to address Assist in developing reporting methods to measure team progress/metrics Understand internal and external customer data needs and expectations for information Qualifications And Requirements: Bachelors Degree in a business field or equivalent work experience preferred 4+ years relevant work experience preferred 3+ years demonstrated ability working with/manipulating data preferred Exhibits basic understanding of data governance Solid understanding of and experience working in an MDM and/or PIM system preferred Fully proficient in Excel Experience with Access databases and/or SQL a plus Demonstrated ability to complete established goals with limited guidance Exhibits attention to detail Strong verbal and written communication skills to include use of proper grammar and punctuation Exhibits proficiency with data governance/management concepts At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience. - $5,678.85 - $9,927.15 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
Provide advanced administrative support to the SVP-Head of Operations including managing schedules, communications, meetings, travel, and project support. | 5+ years administrative/secretarial experience, two-year degree preferred, advanced Microsoft Office skills, strong communication, and ability to handle multiple tasks with confidentiality. | We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. Job Summary This senior level Executive Assistant is responsible for providing advanced administrative support to the SVP-Head of Operations. The SVP- Head of Operations is responsible for leading the critical Operations functions including New Business, Contact Center, In-Force Operations, Operations Development & Relations, Broker Dealer/Investment Advisor and TAN Operations. Responsibilities of the Executive Assistant include handling communications, maintaining executive’s schedule and calendars, coordinating meetings, conferences, presentations, and travel. Composes correspondence, prepares reports and presentation materials and provides project support. Job Responsibilities and Duties Organizes and coordinates executive's schedule by arranging appointments, maintaining calendars and scheduling meetings, conferences, travel, and presentations. Handles telephone calls, greets visitors, responds to information requests, and composes correspondence (often of a confidential nature). Relieves VP/SLT/EMT of routine administrative details, including data compilation and analysis. Prepares meeting agendas and briefings, maintains meeting notes, and arranges for implementation of action items. Prepares presentation materials and spreadsheets to produce high quality reports, presentations, and other documents. Supports and/or administers projects or processes for division/department. Provides work direction to other Administrative Assistants in the department. Maintains and promotes strong business relationships with key stakeholders in support of management objectives. Job Qualifications 5 or more years of administrative/secretarial experience. Two-year degree from business or vocational school desired. Advanced business computer skills (Microsoft Word, Excel, PowerPoint). Ability to write business correspondence clearly and concisely, using correct grammar, vocabulary, punctuation, and spelling. Ability to handle multiple projects or tasks while effectively prioritizing to meet deadlines and maintain a high quality of work. Ability to maintain integrity of sensitive/confidential information. Other Critical Factors Reports to and supports Thrivent Financial executive(s) (corporate VP and above). Additional Information This position is a full-time remote opportunity. If you are in the Minneapolis, MN or Appleton, WI area, this position allows a flexible work arrangement meaning you may work on-site and/or remotely. #LI-Remote Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $27.86 - $37.69 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Lead and manage HEDIS Non-Standard Supplemental Operations including data management, process improvements, technology implementation, and stakeholder coordination to ensure compliance and quality outcomes. | Bachelor's degree, 6+ years operations/project management experience, 2+ years management experience, strong communication skills, adaptability, and ability to manage multiple projects and data systems. | Become a part of our caring community and help us put health first The Associate Director, HEDIS Operations of Non-Standard Supplemental for business operations supports all aspects of configuration control, data management, and deficiency reporting. The Associate Director, Data Management requires a solid understanding of how organization capabilities interrelate across department(s). The Associate Director of HEDIS Non-Standard Supplemental Operations supports all aspects of the non-standard supplemental (NSS) program; including: systems readiness, process improvements, resource deployment, technology implementation, and data management/reporting. The Associate Director of HEDIS Non-Standard Supplemental Operations requires a solid understanding of how organization capabilities interrelate across department(s) throughout the enterprise. This role creates a collaborative environment for their team and partners to determine, and oversee execution of, numerous strategies required to ensure success for our Medicare Stars and Medicaid LOBs. The ideal candidate for this role will thrive in a fast-paced and complex working environment, demonstrates a high level of business and operational acumen, have experience in executing high-priority projects with full accountability, monitor and respond to performance, and cultivate and mature partnerships within the enterprise. Become an expert in HEDIS & Stars specifications, processes, and schedules Interpretation of the NCQA technical specifications and regulatory audit requirements to partner on data/process updates; and to provide insights, impacts and guidance to the enterprise Execution and oversight of seasonal program deliverables; including monitoring both current and upcoming weekly deliverables, ensuring satisfaction of program milestones, and providing transparency into potential risks Governance of stakeholder deliverables, standards, timelines, milestones, escalations, and issue resolution Provide leadership and management for the NSS season to ensure optimal outcomes from clinical reviews Development and maintenance of operational workflows, processes, use of technology and systems Drive development of new and upcoming systems to complement the operational process and increase productivity Support clinical quality improvement by championing continuous improvements to operational processes and systems/tools development Partner to drive and oversee comprehensive program to support quality improvements and holistic data capture Manage multiple data sets from varying systems to inform resource needs, data value, and report metrics Interpretation and presentation of data to identify trends and opportunities for improved member health and measure compliance Internal and external partnerships to coordinate, guide, direct and oversee day-to-day HEDIS activities, including: contingency planning and mitigation, communications, metrics, reporting and prioritization Identify opportunities across HEDIS processes to ensure compliance and audit requirements are satisfied, while also simultaneously maximizing gap closure Assist with vendor staffing, strategy, and feedback assessment Use your skills to make an impact Role Essentials Bachelor's Degree or equivalent work experience 6+ years of relevant experience in operations and/or project management 2 or more years of management/people leader experience Demonstrated ability to articulate ideas effectively in both written and oral forms Be agile and adaptable to shifting priorities Proficient in balancing numerous projects and resource pools simultaneously Able to learn and leverage multiple systems and data sets Self-starter who assumes accountability for their team’s success and strives to maximize results for the enterprise Role Desirables Master's Degree in Business Administration or a related field Additional Information To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for you. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-25-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Lead the design of user experiences by creating flows, journey maps, wireframes, and prototypes. Collaborate with cross-functional teams to drive projects from start to finish while advocating for user needs through research and testing. | Candidates should have over 5 years of experience in UX or Product Design, with a holistic approach to design. They must be self-starters with excellent communication skills and a passion for growth and improvement. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers user experience. You will work closely alongside Design, Product Management and Engineering to build a best-in-class telemedicine product with varying complexity across multiple product categories and touchpoints. You should be a user-centric designer and problem solver, who is also excited to find simple, elegant solutions to meet our business goals. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design. This role will require a hands-on designer who is detail oriented, and driven to design intuitive user-focused experiences. You must feel comfortable being able to flex between being strategic and also executional, in addition to working in a fast-paced, startup-like environment. You are comfortable at defining problems, ideating concepts and synthesizing data, with the ability to translate dense, complex information into pixel-perfect design and prototypes. You Will: Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy. Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions. Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences. Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution. You Have: 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research Previous experience building products 0-to-1 in a startup You have a holistic approach to design, from high-level strategy to small design details You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others Excellent communication skills and ability to present your decisions and processes clearly and confidently Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels Adaptability and excitement for working in a fast-paced environment Solid visual craft with an eye for detail Expert proficiency with Figma Nice to Have: You have a passion for motion design, specifically as it relates to interaction Experience using Rive You understand the basics of HTML, CSS and JS Previous experience in telehealth, pharma, or healthcare Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead data-driven business operations initiatives including designing and analyzing A/B tests, partnering with cross-functional teams to drive user acquisition and partnership growth, and automating processes to optimize efficiency. | Bachelor's degree in a quantitative discipline, 2+ years management consulting or relevant business operations experience, and high proficiency with SQL or complex data analysis. | You could work anywhere. Why us? Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better) Disrupt a massive market and take us to a $10B business in the next few years Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Here's what an ex-McKinsey teammate has to say about joining Jerry: "I’ve really enjoyed working at Jerry because it’s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I’m not just handing off a recommendation — I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world. Jerry has a deeply data-driven culture. We A/B test everything, and there’s been a big investment in data infrastructure — from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company. Another thing I’ve appreciated is the team itself. A lot of people here come from MBB, so I’ve still got the energy, sharp thinking, and high bar that I had at McKinsey — but now I also get to build, test, and iterate on the strategies I help develop. It’s a great mix of ownership, rigor, and impact." How you will make an impact: Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth Identify opportunities to automate manual processes and optimize operational efficiency Preferred experience: Bachelor’s degree in a quantitatively or intellectually rigorous discipline 2+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations High level of comfort with SQL and/or running complex data analysis Who you are: You have a framework for problem solving and live by first principles You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.