19 open positions available
Provide advanced administrative support to the SVP-Head of Operations including managing schedules, communications, meetings, travel, and project support. | 5+ years administrative/secretarial experience, two-year degree preferred, advanced Microsoft Office skills, strong communication, and ability to handle multiple tasks with confidentiality. | We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. Job Summary This senior level Executive Assistant is responsible for providing advanced administrative support to the SVP-Head of Operations. The SVP- Head of Operations is responsible for leading the critical Operations functions including New Business, Contact Center, In-Force Operations, Operations Development & Relations, Broker Dealer/Investment Advisor and TAN Operations. Responsibilities of the Executive Assistant include handling communications, maintaining executive’s schedule and calendars, coordinating meetings, conferences, presentations, and travel. Composes correspondence, prepares reports and presentation materials and provides project support. Job Responsibilities and Duties Organizes and coordinates executive's schedule by arranging appointments, maintaining calendars and scheduling meetings, conferences, travel, and presentations. Handles telephone calls, greets visitors, responds to information requests, and composes correspondence (often of a confidential nature). Relieves VP/SLT/EMT of routine administrative details, including data compilation and analysis. Prepares meeting agendas and briefings, maintains meeting notes, and arranges for implementation of action items. Prepares presentation materials and spreadsheets to produce high quality reports, presentations, and other documents. Supports and/or administers projects or processes for division/department. Provides work direction to other Administrative Assistants in the department. Maintains and promotes strong business relationships with key stakeholders in support of management objectives. Job Qualifications 5 or more years of administrative/secretarial experience. Two-year degree from business or vocational school desired. Advanced business computer skills (Microsoft Word, Excel, PowerPoint). Ability to write business correspondence clearly and concisely, using correct grammar, vocabulary, punctuation, and spelling. Ability to handle multiple projects or tasks while effectively prioritizing to meet deadlines and maintain a high quality of work. Ability to maintain integrity of sensitive/confidential information. Other Critical Factors Reports to and supports Thrivent Financial executive(s) (corporate VP and above). Additional Information This position is a full-time remote opportunity. If you are in the Minneapolis, MN or Appleton, WI area, this position allows a flexible work arrangement meaning you may work on-site and/or remotely. #LI-Remote Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $27.86 - $37.69 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Lead product backlog refinement, collaborate with stakeholders and product managers to align priorities, drive product strategy execution, and coach agile teams to deliver customer value. | Bachelor's degree or equivalent, 5-7 years relevant business experience, expertise in Agile product management, stakeholder engagement, and strong communication skills. | This Sr Product Owner will work on a cross functional team and use a mix of AI, ML and other solutions, to create meaningful, intuitive, and optimized experiences for their users. They own the direction-setting, discovery, refinement and prioritization of the users wants and needs. A Sr Product Owner typically has more experience than the role of Product Owner, and as such likely manages complex products with greater scope and impact. The Sr. Product Owner role is highly collaborative working closely with several key partners and many stakeholders. They articulate, translate, and execute on the Product Manager’s long-term strategy and vision of the product through refined tactical strategies and solutions, in order to drive critical business and experience outcomes. This requires the right alignment and regular, transparent communication to ensure both roles deliver on their goals. DUTIES & RESPONSIBILITIES: Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences Collaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction. Leans into the work of developing and socializing the product strategy with senior leaders across the company Continuously innovates and evolves the product in alignment with strategic priorities. Is responsible for creating, maintaining, and evolving the product roadmap Maintain and refine product backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product. Is available for consultation during agile team planning and grooming sessions as needed. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire team Facilitates efforts across other product teams to align product roadmaps and sprint plans, in an effort to focus on delivering the maximum business value to the organization As a functional leader of an agile team, ensures the team is aligned around similar goals and objectives and attending all team meetings Engages with customers and users on a regular basis to uncover implicit and explicit needs Develop and track key value drivers that measure effectiveness of product discovery and overall product performance, and communicate these to stakeholders and business leaders on a regular basis Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles. Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps) Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients No direct personnel supervisory responsibility, however, supervises large complex product teams with cross-functional team members. QUALIFICATIONS & SKILLS: Required: Bachelor's degree or equivalent work experience 5-7 years relevant business experience Understand fundamentals of iterative development, software development process and procedures Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design High level of organization and attention to detail Passion and understanding of new technology and trends Excellent communication, collaboration, and influence skills among all organizational levels; strong facilitation and executive communications skills Preferred: Proven success developing business cases, roadmaps, product strategies strategies and execution plans for complex or large-scope products Ability to prioritize work against enterprise, division, and product strategies. Can effectively communicate rationale and impact for prioritization choices Expert in defining high-quality business requirements and proficient in Agile story writing Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships Demonstrated experience with user interface design and best practices for usability Experience working in large, complex organizational initiatives Advanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $132,814.00 - $179,690.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Lead and manage product teams to deliver high-quality compliance and regulatory products, drive product strategy and innovation, and ensure alignment with business outcomes across multiple teams. | 10+ years business experience including product management, expertise in Agile product management, strong communication and leadership skills, and preferably financial services or compliance experience. | The Product Director supports Thrivent’s Legal & Compliance Portfolio by driving product strategy and improvements in regulatory response, risk management, and compliance oversight for a Fortune 500 financial services company. The Director, Product ensures legal and compliance teams are equipped to respond quickly and effectively to regulatory requirements, while also maintaining strong controls and monitoring across the compliance ecosystem. This position has accountability for team planning and management, prioritization and sequencing across the portfolio, and ensuring the delivery of high-quality work across multiple delivery teams. Product Directors take an entrepreneurial view of their role within the enterprise in order to deliver desired business outcomes and value, working closely with product teams that include design, product, business, and technology experts. DUTIES & RESPONSIBILITIES: • Leads product teams; collaborate with other product, business, and technology leaders to ensure business outcomes and value are achieved through best-in-class product management practices and iterative software development techniques • Leads a portfolio of product solutions, accountable for team planning and management, prioritization, and sequencing across the portfolio. Ensures delivery of high-quality work across multiple teams throughout the product lifecycle • Is a thought leader for the company and the product teams they are responsible for, in terms of the market context and go-to market strategy for their product, a best in class product management tools and techniques and human centered design principles to achieve product portfolio value • Work with leaders, individual contributors, and teams to help them understand the Thrivent Operating Model and adopt a product mindset, develop critical Product Management skills, and learn new tactics to define and form products and product teams. (more content could include: Support leaders to use business strategy to define products and outcomes that align, structuring and staffing teams to own those products and outcomes. . Upskill PMs and POs, setting new product teams up for success to build outcome-focused customer-centric features using best practices.) • Fosters and facilitates collaboration and empowerment across multiple product teams. Drives innovation by thinking creatively about the business and the product, and creates an environment where their product owners and managers can do the same • Sets, manages, and monitors appropriate measurement strategies to tell the story of product performance and value delivery, including financial impacts, risks, experiments, and data • Understands and communicates the complexity of resource capacity and demand across multiple product teams, advocating for shifts in resource models as necessary to meet the demands of the business strategy. • Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions • Collaborates and influences to resolve conflicts in a constructive manner when they arise • Acquires, maintains, and applies advances knowledge of the business, its products and processes, and an academic understanding of Product Management and Human Centered Design principles • Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. • Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. QUALIFICATIONS & SKILLS: Required: • Bachelor’s degree or equivalent work experience • Travel required on a quarterly basis, or as needed • 10+ years relevant business experience, including in product manager role or similar • Understand fundamentals of iterative development, software development process and procedures • Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design • High level of organization and attention to detail • Passion and understanding of new technology and trends • Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills • Skilled in conflict resolution and able to navigate differing opinions • Demonstrates high change agility and adapts quickly to evolving priorities Preferred: • Certified Product Manager or similar certification • Has prior financial services, and/or compliance experience • Proven success developing business cases, roadmaps, and enterprise level strategy • Strong ability to effectively manage and resolve conflicting priorities • Expertise in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements. • Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle. Proven success in developing and leading product teams in multiple contexts. • Proven experience in leading and influencing cross-functional teams • Demonstrated experience with user interface design and best practices for usability. • Experience leading large, complex organizational initiatives • Advanced skills in MS Office Suite with particular emphasis on Excel and Powerpoint • Adept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investment Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $177,984.00 - $240,803.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Lead and mentor a team to design, develop, and operate scalable AI systems with strong governance, security, and performance in a financial services context. | Bachelor's degree, 8+ years IT experience including 3+ years leadership and management in IT, strong project management, and experience with AI/ML systems and governance. | Thrivent is seeking an experienced AI Engineering Manager to lead a high-performing team building scalable, secure, and compliant production AI systems. You will combine deep technical leadership with strategic oversight to drive agentic AI, LLM/RAG, and classical ML initiatives from ideation through production and operations across AWS and Azure. Success looks like resilient platforms, measurable business outcomes, and a healthy engineering culture. You’ll do this by: Leading and mentoring a team to deliver solutions spanning model development, agentic system design, and AI integration—ensuring observability, security, performance, and cost efficiency. Providing expertise in AI governance & Responsible AI aligned to financial-services expectations (e.g., NIST AI RMF, model risk management, GLBA privacy). Establishing operating policies, engineering standards, and SDLC/ML lifecycle practices that scale across teams. Translating company-wide objectives into budgets, roadmaps, OKRs, and measurable outcomes. Partnering with senior business and technology stakeholders to shape strategy, unblock delivery, and ensure compliance. Leading briefings and technical reviews that support IT objectives and executive decision-making. Duties & Responsibilities Designing Solutions Guide end-to-end architecture for AI systems (data → features → models → serving → monitoring), spanning AWS & Azure; review ADRs and ensure threat modeling, data lineage, and cost/perf trade-offs are explicit. Land decisions on RAG patterns, agent orchestration, vector indexing, prompt management, evaluation, and human-in-the-loop controls for regulated use cases. Sponsor reference architectures (Bedrock vs. SageMaker vs. EKS; Azure OpenAI vs. Azure ML vs. K8) and promote reuse via templates and golden paths. Developing Software Maintain hands-on credibility: read code, give architectural/code reviews, and insist on testing, type safety, CI/CD, IaC, and SRE hygiene (SLOs/error budgets). Uphold secure coding and data protection (PII handling, tokenization, KMS/Key Vault, private networking). Learning & Applying New Techniques Create space for tech spikes, brown-bags, and internal demos; track advances in LLM inference (vLLM/TGI/ONNX/TensorRT), guardrails, evals, and privacy-preserving ML. Anticipate trends (context-window management, retrieval quality, tool-use/agents, model distillation/quantization) and adapt roadmaps. Collaborating (Team, Cross-Team, Org) Strengthen agile practices (scrum/kanban), partner with Product on outcomes & metrics, and remove systemic blockers. Broker cross-product solutions (common feature store, prompt/eval service, model registry, shared vector search). Align the team to company priorities and risk posture; ensure auditability and runbooks. Setting Product/Platform Technology Strategy Co-create vision, strategy, and roadmaps for AI platform & products; influence backlog with business value cases and risk/cost transparency. Empower the team to choose fit-for-purpose tools within guardrails; rationalize where to buy vs. build. Defining Engineering Standards/Patterns Codify ML/LLM golden paths (templates for RAG, batch/online inference, streaming features). Champion observability-by-default (tracing, prompt logs, retrieval quality metrics, safety incident workflow). Contribute to enterprise frameworks (data contracts, model governance, rollout patterns). DevOps / MLOps / LLMOps Own the ML/LLM lifecycle: data quality → experiment tracking → model registry → gated promotions → canary/shadow → monitoring & drift response. Serve as escalation for production incidents; drive post-mortems, defect SLAs, and continuous improvement. Continuously evaluate latency, reliability, accuracy, safety, and cost. Selecting & Managing Technology Vendors Define selection criteria; lead RFPs/POCs; manage vendor performance, SOWs, Be an advocate to the team to define criteria’s for selecting the right platform/technology · Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection. · Execute or manage the overall technology solutions, platforms for the product groups and associated vendor relationships. Coaching Engineers o Holding regular 1:1s with team members and team meeting, o Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience. o Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities. Recruiting/building talent o Leads the process of selecting and engaging the right consulting partners o Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process o Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. o Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. o Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. o Manage a team of direct and indirect staff QUALIFICATIONS & SKILLS: Required: o Bachelor's degree in Computer Science or other technical field or equivalent work experience o 8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy and roadmap development. o 3+ years of leadership experience in all aspects of a specific IT discipline, e.g. IT/LOB customer relationship management, portfolio strategy and/or demand management. o 3+ years’ management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards. o Demonstrated leadership and experience managing multidiscipline, high-performance work teams. o Strong competency in project management and execution of multiple or large projects. o Experience working with customers to develop solutions to complex business problems. o Proven ability to communicate effectively with internal/external stakeholders to support business initiatives. o Proven ability to function in an environment which requires flexibility, good judgment and intelligent decision making, often based on limited information and/or extreme conditions. o Ability to formulate, implement and evaluate plans, programs and procedures applicable to customer relationship and demand management. Preferred: o Financial Services industry experience o Experience in IT planning and business relationship management o Experience working in a matrix management organization o Experience with product development and management Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $136,721.00 - $184,976.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Lead and mentor a team to design, develop, and operate scalable, secure AI/ML systems with strategic oversight and cross-team collaboration. | 8+ years IT experience including 3+ years leadership and management in IT, strong project management, communication skills, and preferably financial services experience. | Thrivent is seeking an experienced AI Engineering Manager to lead a high-performing team building scalable, secure, and compliant production AI systems. You will combine deep technical leadership with strategic oversight to drive agentic AI, LLM/RAG, and classical ML initiatives from ideation through production and operations across AWS and Azure. Success looks like resilient platforms, measurable business outcomes, and a healthy engineering culture. You’ll do this by: Leading and mentoring a team to deliver solutions spanning model development, agentic system design, and AI integration—ensuring observability, security, performance, and cost efficiency. Providing expertise in AI governance & Responsible AI aligned to financial-services expectations (e.g., NIST AI RMF, model risk management, GLBA privacy). Establishing operating policies, engineering standards, and SDLC/ML lifecycle practices that scale across teams. Translating company-wide objectives into budgets, roadmaps, OKRs, and measurable outcomes. Partnering with senior business and technology stakeholders to shape strategy, unblock delivery, and ensure compliance. Leading briefings and technical reviews that support IT objectives and executive decision-making.Duties & Responsibilities Designing Solutions • Guide end-to-end architecture for AI systems (data → features → models → serving → monitoring), spanning AWS & Azure; review ADRs and ensure threat modeling, data lineage, and cost/perf trade-offs are explicit. • Land decisions on RAG patterns, agent orchestration, vector indexing, prompt management, evaluation, and human-in-the-loop controls for regulated use cases. • Sponsor reference architectures (Bedrock vs. SageMaker vs. EKS; Azure OpenAI vs. Azure ML vs. K8) and promote reuse via templates and golden paths. Developing Software • Maintain hands-on credibility: read code, give architectural/code reviews, and insist on testing, type safety, CI/CD, IaC, and SRE hygiene (SLOs/error budgets). • Uphold secure coding and data protection (PII handling, tokenization, KMS/Key Vault, private networking). Learning & Applying New Techniques • Create space for tech spikes, brown-bags, and internal demos; track advances in LLM inference (vLLM/TGI/ONNX/TensorRT), guardrails, evals, and privacy-preserving ML. • Anticipate trends (context-window management, retrieval quality, tool-use/agents, model distillation/quantization) and adapt roadmaps. Collaborating (Team, Cross-Team, Org) • Strengthen agile practices (scrum/kanban), partner with Product on outcomes & metrics, and remove systemic blockers. • Broker cross-product solutions (common feature store, prompt/eval service, model registry, shared vector search). • Align the team to company priorities and risk posture; ensure auditability and runbooks. Setting Product/Platform Technology Strategy • Co-create vision, strategy, and roadmaps for AI platform & products; influence backlog with business value cases and risk/cost transparency. • Empower the team to choose fit-for-purpose tools within guardrails; rationalize where to buy vs. build. Defining Engineering Standards/Patterns • Codify ML/LLM golden paths (templates for RAG, batch/online inference, streaming features). • Champion observability-by-default (tracing, prompt logs, retrieval quality metrics, safety incident workflow). • Contribute to enterprise frameworks (data contracts, model governance, rollout patterns). DevOps / MLOps / LLMOps • Own the ML/LLM lifecycle: data quality → experiment tracking → model registry → gated promotions → canary/shadow → monitoring & drift response. • Serve as escalation for production incidents; drive post-mortems, defect SLAs, and continuous improvement. • Continuously evaluate latency, reliability, accuracy, safety, and cost. Selecting & Managing Technology Vendors • Define selection criteria; lead RFPs/POCs; manage vendor performance, SOWs, • Be an advocate to the team to define criteria’s for selecting the right platform/technology · Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection. · Execute or manage the overall technology solutions, platforms for the product groups and associated vendor relationships. Coaching Engineers o Holding regular 1:1s with team members and team meeting, o Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience. o Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities. Recruiting/building talent o Leads the process of selecting and engaging the right consulting partners o Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process o Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. o Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. o Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. o Manage a team of direct and indirect staff QUALIFICATIONS & SKILLS: Required: o Bachelor's degree in Computer Science or other technical field or equivalent work experience o 8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy and roadmap development. o 3+ years of leadership experience in all aspects of a specific IT discipline, e.g. IT/LOB customer relationship management, portfolio strategy and/or demand management. o 3+ years’ management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards. o Demonstrated leadership and experience managing multidiscipline, high-performance work teams. o Strong competency in project management and execution of multiple or large projects. o Experience working with customers to develop solutions to complex business problems. o Proven ability to communicate effectively with internal/external stakeholders to support business initiatives. o Proven ability to function in an environment which requires flexibility, good judgment and intelligent decision making, often based on limited information and/or extreme conditions. o Ability to formulate, implement and evaluate plans, programs and procedures applicable to customer relationship and demand management. Preferred: o Financial Services industry experience o Experience in IT planning and business relationship management o Experience working in a matrix management organization o Experience with product development and management Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $136,721.00 - $184,976.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Lead and oversee large strategic cross-functional projects including planning, organizing, directing teams, managing resources, and ensuring business results. | Bachelor's degree, 5+ years senior project management experience with technology components, PMP preferred, financial services and brokerage experience, knowledge of FINRA/SEC regulations, strong financial and contract negotiation skills. | This position is responsible for providing leadership to large strategic and often cross-functional projects. It encompasses planning, directing, organizing, and controlling project business deliverables and ensuring the achievement of business results. The Implementation Manager is responsible for oversight and leadership of the team, business processes and deliverables, and achievement of results for the business areas impacted. Job Duties and Responsibilities • Plan, organize, control and evaluate cross-functional projects from concept through implementation of a solution to ensure satisfaction of business partner needs (balance of schedule, cost, and deliverable requirements). Accountable for the construction and presentation of business cases for initiatives that require funding incremental to in-line budgets. • Working with key stakeholders, direct and manage the project processes following the appropriate methodologies to ensure optimization of resources to meet the needs of the business. Methodologies are scaled to the type and scope of the project and are left to the discretion of the Implementation manager. • Negotiate with business partners within and outside the division for resources necessary to execute on the deliverable defined with projects. Ensure projects are appropriately staffed and stakeholders are defined and appropriately engaged in the project. . • When applicable, position is accountable for working with procurement on securing contracts for sizeable vendor contracts that either are new capabilities or renewal of existing capabilities. Assemble and manage the project team that will serve as the decision making body for such engagement. • Responsible for the implementation of new capabilities from concept through all stages of implementation. This includes the vetting of various design and approach options, all change management and communications to ensure implementation readiness. • Provide leadership and vision to all staff assigned to projects including internal employees as well as external contractors, ensuring the entire project is proceeding with consistent direction in a coordinated manner. Through effective role modeling, demonstrate expected corporate and divisional behaviors. Provide coaching, mentoring and performance feedback. • Set clear team and individual expectations to ensure accomplishment of team goals and that also contribute to an environment that promotes teamwork, motivation, and solid decision making taking appropriate and understood risks. Required Job Qualifications • Bachelor's degree in Business, IT, or a related field. Advanced degree preferred. • Financial services experience in a brokerage, broker/dealer, investment advisory or similar firm required. Working knowledge of FINRA and SEC regulatory requirements (in a retail setting) preferred. Ideal candidate will have significant experience leading a business function (operations, marketing, product) in a representative organization. • Five-plus years experience managing projects from a business perspective, in a senior manager business role. Experience leading projects with a significant technology component required. PMI Project Management Professional (PMP) designation from the Project Management Institute (PMI) preferred. • Working knowledge of project management methodologies. Demonstrated proficiency in implementing such methodologies in a business setting. Proficiency using automated planning/scheduling tools (eg. MS Project) • Credibility; proven ability in a leadership position • Strong financial skills. • Experience negotiating contracts. Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $112,481.00 - $152,180.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Collect, analyze, and report data to ensure accuracy and compliance, create and maintain dashboards and reports, identify trends and insights, and communicate findings to stakeholders. | Bachelor's degree with 4-6+ years of data analytics or reporting experience, strong analytical and financial skills, ability to work independently and collaborate with multiple functional areas. | The data and reporting analyst assists in the collection, analysis and reporting of data, ensuring accuracy, timeliness and compliance within company standards. The individual will create and maintain Advice & Planning data and communicate findings to stakeholders in a clear and concise manner. This role will be primarily focused on Dedicated Planning Services (DPS) data but will assist with Advice & Planning broader data analysis as needed. The individual will analyze data to identify trends, patterns and insights so stakeholders including engagement teams so they can coach and solve any issues to drive further advice adoption. The individual will also own DPS reports and dashboards to ensure clear visualization and that data is accessible to the end user. This can be a remote position within the US. DUTIES & RESPONSIBILITIES: Defines, develops, and provides information and analysis to drive and support decision-making for moderately complex processes and business operations for internal and external customers. Ensures data quality, integrity, and security. Collaborates with key partners including other data & analytics teams to ensure data is being interpreted correctly. Make data accessible for stakeholders where applicable to create self-service data. Create and maintain reports, dashboards, and visualizations for Dedicated Planning Services (and broader Advice dashboards as needed). Analyze data to identify trends, patterns, and insights; Communicate findings to stakeholders in a clear and concise manner. Develop and implement reporting processes including working monthly with finance and other partners to ensure data is reporting accurately throughout the enterprise. Ensure reports are accurate, timely, and compliant with company standards. Responsible for tracking & reporting the on-going performance of DPS (e.g., quantity of plans, revenue, fees, renewals, advisor productivity, etc.) as well as modeling or forecasting scenarios to inform future prioritization Assists in defining, developing, and providing information and analysis to drive and support decision-making for moderately complex processes and business operations for internal and external customers. Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes. Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. Describe below the audience this role will interact with and level of influence they will have on those roles. Individual contributors within Thrivent Field organization External vendors, contractors and/or consultants Thrivent Members Managers and/or Directors within Thrivent QUALIFICATIONS & SKILLS: Required: Bachelor's degree or equivalent 4-6+ years of experience in the data analytics or reporting or related area Technical expertise and strong understanding within multiple (3+) functional areas Moderate levels of analysis and independence Strong financial and analytical skills Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $69,053.00 - $93,425.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
The Field Practice Solutions Specialist is responsible for completing applications and service forms for various financial products while ensuring they are in good order. This role also involves resolving issues, collaborating with departments, and enhancing the client experience. | Candidates must have 2+ years of experience in the financial industry with knowledge of financial products. Strong communication skills and the ability to navigate multiple systems are essential. | The Field Practice Solutions Specialist brings a foundational understanding of all financial products and expertly navigates various systems and tools to complete applications, generate illustrations, and facilitate money movement on behalf of Financial Advisors (FAs). This role involves gathering missing personal and financial information from clients, guiding them through service and money movement processes, and ensuring a positive client experience – all while increasing advisor capacity. This role requires taking ownership of issues, collaborating with departments to resolve errors, and clearly communicating product-specific information to FAs, support staff, and other stakeholders. DUTIES & RESPONSIBILITIES: Complete applications and service forms for all product lines, including Life Insurance, Health, Annuities (LHA), Mutual Funds (MF), Financial Planning, and Brokerage, ensuring they are in good order (IGO). Research & resolve not-in-good-order (NIGO) issues across all product lines by analyzing processes, correcting errors, and gathering additional information as needed. Collaborate with external companies to ensure forms are in good order (IGO) Efficiently navigate over 40 systems to accurately process applications and service forms, minimizing the need for additional outreach to representatives and clients Facilitate money movement for internal and external products on behalf of the FA/Client, ensuring accuracy and compliance Proactively contact clients to gather information, provide reminders to the client to complete various applications/forms, assist in conversations with external companies and clients to verify form accuracy, gather additional details, and complete required paperwork Understand and apply back-end and front-end processes across all product lines to ensure seamless handling of transactions Review external company statements to input accurate data for financial planning This role engages with a diverse audience across the organization. Key interactions include Financial Advisors and Office Professionals in the field, as well as internal teams. While most interactions are with individual contributors and managers, the role requires the ability to collaborate across varying levels of the organization. The Field Practice Solutions Specialist is expected to address undefined problems with limited information, applying evaluation, judgment, and analytical skills. They contribute to identifying recurring issues, streamlining inefficient processes, and implementing solutions to reduce costs while enhancing field and client satisfaction. Effective communication is critical, requiring the ability to resolve conflicts and inspire action. QUALIFICATIONS & SKILLS: Required: 2+ years of diverse experience in the financial industry with in-depth experience with one or more financial products (Mutual Funds, Brokerage, Investments, Annuity, Life, Health) and supporting systems Excellent interpersonal skills, with strong written and verbal communication and high attention to detail. Able to clearly communicate with diverse audiences across the enterprise Demonstrates adaptability in a dynamic, fast-changing environment Maintains integrity of sensitive and confidential information Ability to establish rapport and build relationships with external and internal customers and coworkers Ability to anticipate customer needs with insights from industry best practices Strong proficiency in navigating multiple systems Preferred: Flexibility to work a schedule based on business needs. Schedules do not typically fluctuate; however, there are times where it may change Proven ability to independently problem-solve and research client and field-related issues with minimal direction Licensing Grid: FINRA SIE, Series 6 required or obtained within 12 months of hire/transfer. 2 positions available for this posting Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $21.40 - $28.95 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Lead multiple product teams using Scrum to deliver high-impact HR products, coach teams and stakeholders on Agile practices, manage product lifecycle activities, and communicate progress to executives. | Requires 4-6 years leading Scrum teams or projects, expertise in Agile methodologies, excellent communication and facilitation skills, and preferably Scrum Master certification and experience with HR technology. | Be Part of a pivotal transformation as Thrivent's HR teams adopt a product operating model. In this role, you’ll help lay the foundation for one of our first HR product teams and influence the direction of future products. Your initial focus will be leading the performance management team, with opportunities to take on additional product teams as they are established. The Scrum Master II is a “servant leader” who helps teams follow Scrum. The Scrum Master II has expert level understanding of the Scrum framework, Scrum values, Agile principles and values in the Agile manifesto. This person is sought out to coach other teams on the subtleties of Scrum. They partner effectively with stakeholders to ensure alignment of priorities and product delivery, planning and executing on product tasks and driving for results through both product team members and stakeholders. They leverage technical/functional subject matter experts to maximize velocity for product completion, carefully balancing the three constraints of cost, time, and scope to best suit the needs of the business and the enterprise. They ensure accountability, transparency, and regularity in product status updates. They serve as a leader in the deployment of Agile methodology and processes for assigned line of business product being supported by Information Technology. DUTIES & RESPONSIBILITIES: • Provides expert consulting to the Product Owner in building and maintaining the product roadmap, release plan and strategic product roadmap based on the priorities set by the Product Owner and input from the Team. • Responsible for leading multiple product teams or large initiatives monitoring progress across all products to ensure on target and providing needed support to remove obstacles to achieving product deliverables. • Responsible for leading product teams and managing all activities (including strategy and ideation), in a product life-cycle (initiation, planning, executing/controlling, and closing) associated with high visibility products that are long-term, across one or more lines of business and carry a substantial impact to the relevant businesses. • Foster self-organization and cross team collaboration. Enable the Team to make decisions and remove decision making barriers whenever possible. Facilitate discussion, decision making, and conflict resolution • Identify areas for process improvement and establishes effective and efficient processes, by analyzing current and new product management processes. • Provide leadership to assigned product managers to establish product plans and objectives that result in on-time and on-budget outcome. Track progress and provide updates on any changes in strategy or priorities. • Effectively communicate relevant status and initiative level metrics to senior executives on the progress of individual products and the overall initiative. • Establishes and maintains a strong partnership with internal customers to fully understand the business and their business needs. Work cross functionally in a matrixed environment to drive partnerships to achieve shared goals. • Strengthen the presence of our team as an Agile center of excellence. Actively contribute to the company’s Agile and Product Community. Keep the rest of the company network aware of our activities • Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps)) • Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. QUALIFICATIONS & SKILLS: Required: • Bachelor's degree in Computer Science, Business or other technical related field or equivalent work experience • 4-6 years in a lead role on projects, scrum teams, and/or business lead initiatives, at least 3 years as a ScrumMaster or related experience • Understand fundamentals of iterative development, software development process and procedures • Expertise with common Agile practices, service-oriented environments, and better development practices • High level of organization and attention to detail • Passion and understanding of new technology and trends. • Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills. • Strong ability to effectively manage and resolve conflicting priorities Preferred: • Experience leading agile teams in SAFe, Scrum, or Kanban contexts • Certified Scrum Master or similar certification • Experience managing essential risk mitigation activities including identification, tracking, follow-up, escalation, and contingency planning on risks, issues • Strong Technical proficiency with HR technology platforms and systems. • Demonstrates mastery of software development processes and procedures, including test driven development, incremental development approaches and technical change management. • Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships. • Experience developing and implementing initiative and product level performance metrics • Experience working in large, complex organizational initiatives Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $124,010.00 - $167,778.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Lead multiple product teams through Agile Scrum practices, facilitate product lifecycle management, remove obstacles, foster collaboration, and communicate progress to executives. | Bachelor's degree or equivalent experience, 4-6 years leading Scrum teams or projects, expert Scrum knowledge, Agile methodology expertise, strong communication and leadership skills, with preferred certifications and HR tech experience. | Be Part of a pivotal transformation as Thrivent's HR teams adopt a product operating model. In this role, you’ll help lay the foundation for one of our first HR product teams and influence the direction of future products. Your initial focus will be leading the performance management team, with opportunities to take on additional product teams as they are established. The Scrum Master II is a “servant leader” who helps teams follow Scrum. The Scrum Master II has expert level understanding of the Scrum framework, Scrum values, Agile principles and values in the Agile manifesto. This person is sought out to coach other teams on the subtleties of Scrum. They partner effectively with stakeholders to ensure alignment of priorities and product delivery, planning and executing on product tasks and driving for results through both product team members and stakeholders. They leverage technical/functional subject matter experts to maximize velocity for product completion, carefully balancing the three constraints of cost, time, and scope to best suit the needs of the business and the enterprise. They ensure accountability, transparency, and regularity in product status updates. They serve as a leader in the deployment of Agile methodology and processes for assigned line of business product being supported by Information Technology. DUTIES & RESPONSIBILITIES: Provides expert consulting to the Product Owner in building and maintaining the product roadmap, release plan and strategic product roadmap based on the priorities set by the Product Owner and input from the Team. Responsible for leading multiple product teams or large initiatives monitoring progress across all products to ensure on target and providing needed support to remove obstacles to achieving product deliverables. Responsible for leading product teams and managing all activities (including strategy and ideation), in a product life-cycle (initiation, planning, executing/controlling, and closing) associated with high visibility products that are long-term, across one or more lines of business and carry a substantial impact to the relevant businesses. Foster self-organization and cross team collaboration. Enable the Team to make decisions and remove decision making barriers whenever possible. Facilitate discussion, decision making, and conflict resolution Identify areas for process improvement and establishes effective and efficient processes, by analyzing current and new product management processes. Provide leadership to assigned product managers to establish product plans and objectives that result in on-time and on-budget outcome. Track progress and provide updates on any changes in strategy or priorities. Effectively communicate relevant status and initiative level metrics to senior executives on the progress of individual products and the overall initiative. Establishes and maintains a strong partnership with internal customers to fully understand the business and their business needs. Work cross functionally in a matrixed environment to drive partnerships to achieve shared goals. Strengthen the presence of our team as an Agile center of excellence. Actively contribute to the company’s Agile and Product Community. Keep the rest of the company network aware of our activities Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps)) Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. QUALIFICATIONS & SKILLS: Required: Bachelor's degree in Computer Science, Business or other technical related field or equivalent work experience 4-6 years in a lead role on projects, scrum teams, and/or business lead initiatives, at least 3 years as a ScrumMaster or related experience Understand fundamentals of iterative development, software development process and procedures Expertise with common Agile practices, service-oriented environments, and better development practices High level of organization and attention to detail Passion and understanding of new technology and trends. Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills. Strong ability to effectively manage and resolve conflicting priorities Preferred: Experience leading agile teams in SAFe, Scrum, or Kanban contexts Certified Scrum Master or similar certification Experience managing essential risk mitigation activities including identification, tracking, follow-up, escalation, and contingency planning on risks, issues Strong Technical proficiency with HR technology platforms and systems. Demonstrates mastery of software development processes and procedures, including test driven development, incremental development approaches and technical change management. Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships. Experience developing and implementing initiative and product level performance metrics Experience working in large, complex organizational initiatives Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $124,010.00 - $167,778.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Lead and implement leadership development programs across the enterprise, collaborate with senior leaders and HR to design and execute learning solutions, and manage multiple projects to improve organizational effectiveness. | 8-10+ years in learning or organizational effectiveness roles, experience with leadership development especially for senior leaders, expert facilitation and coaching skills, and a bachelor's degree or equivalent. | The Senior Leadership Development Consultant is an Organizational effectiveness consultant that advances business effectiveness through high-impact leadership development. This role is a critical part of Thrivent’s Enterprise Learning and Development team and has accountabilities for leadership development and team effectiveness programs across all levels of the organization, from individual contributors to senior leaders. This role reports to the Director, Enterprise Learning and Development. The Senior Leadership Development Consultant is an individual who can effectively collaborate with stakeholders inside Human Resources, as well as senior leaders across the organization. This individual is a performance consultant who can create, develop, and execute learning solutions to build leadership capability in individual contributors and leaders of others. The individual will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively with all levels of the organization. This position may be remote within the United States. Job Duties and Responsibilities • Leads development and implementation of leadership development and effectiveness programs across the enterprise, especially mid- and senior-level leadership programs • Oversight of programs for leading self and others, including nominations, facilitation, event management and program analysis • Collaborates with leaders and business partners to gain business insight for program design and implementation, using data, metrics, outcomes and industry best practices to learn, iterate, and adapt programs • Demonstrate and maintain leading edge expertise to ensure Thrivent implements the most effective programs and processes to drive organizational outcomes • Manage multiple projects and processes in a fast paced, entrepreneurial environment • Anticipate requirements to support larger-scale development needs within and across teams and build plans to develop resources and skills accordingly Required Job Qualifications • Bachelor’s degree or equivalent work experience in applicable field required (Human Resources, Psychology, Business) • 8-10+ years of related experience in learning, consulting or program management roles related to large scale organizational effectiveness initiatives • Experience in developing, implementing, and monitoring leadership development programs/processes across the enterprise, with a strong emphasis on executive-level audiences (Director and above), including understanding the unique challenges and expectations of senior leadership • Expert facilitation skills including experience with large and small groups in multiple modalities, ideally including executive coaching, 360-degree assessments, and other executive development tools • Understanding of adult learning theory and principles, and Preferred Job Qualifications • Master’s degree or certification in formal instructional design, training & development, and human resources fields preferred. Prior experience in executive education environments is highly desirable • Certification and experience facilitating Situational Leadership II and certifications in Insights Discovery, StrengthsFinders, or similar assessments preferred • 3-5 years of experience in human resources, organization development or business management capacity preferred • Experience in financial services and/or fraternal benefit societies preferred • Proven success in rolling out leadership development programs for Director+ levels, with the ability to articulate long-term impact and organizational benefits Other Critical Factors • Ability to maintain professional judgment, discretion and confidential information • Exceptional communication and group facilitation skills • Strong influencing and coaching skills • Cross-functional collaboration abilities • Strong program and project management skills • Ability to build trusted relationships with various levels of leadership across the organization • Strong business acumen • Results oriented and execution focused • Learning agile and adaptable Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $107,125.00 - $144,933.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Lead and implement leadership development programs across the enterprise, collaborate with senior leaders and HR, manage multiple projects, and use data to improve organizational outcomes. | 8-10+ years in learning or organizational development roles with experience in leadership development programs for senior leaders, expert facilitation skills, and a bachelor's degree or equivalent. | The Senior Leadership Development Consultant is an Organizational effectiveness consultant that advances business effectiveness through high-impact leadership development. This role is a critical part of Thrivent’s Enterprise Learning and Development team and has accountabilities for leadership development and team effectiveness programs across all levels of the organization, from individual contributors to senior leaders. This role reports to the Director, Enterprise Learning and Development. The Senior Leadership Development Consultant is an individual who can effectively collaborate with stakeholders inside Human Resources, as well as senior leaders across the organization. This individual is a performance consultant who can create, develop, and execute learning solutions to build leadership capability in individual contributors and leaders of others. The individual will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively with all levels of the organization. This position may be remote within the United States. Job Duties and Responsibilities • Leads development and implementation of leadership development and effectiveness programs across the enterprise, especially mid- and senior-level leadership programs • Oversight of programs for leading self and others, including nominations, facilitation, event management and program analysis • Collaborates with leaders and business partners to gain business insight for program design and implementation, using data, metrics, outcomes and industry best practices to learn, iterate, and adapt programs • Demonstrate and maintain leading edge expertise to ensure Thrivent implements the most effective programs and processes to drive organizational outcomes • Manage multiple projects and processes in a fast paced, entrepreneurial environment • Anticipate requirements to support larger-scale development needs within and across teams and build plans to develop resources and skills accordingly Required Job Qualifications • Bachelor’s degree or equivalent work experience in applicable field required (Human Resources, Psychology, Business) • 8-10+ years of related experience in learning, consulting or program management roles related to large scale organizational effectiveness initiatives • Experience in developing, implementing, and monitoring leadership development programs/processes across the enterprise, with a strong emphasis on executive-level audiences (Director and above), including understanding the unique challenges and expectations of senior leadership • Expert facilitation skills including experience with large and small groups in multiple modalities, ideally including executive coaching, 360-degree assessments, and other executive development tools • Understanding of adult learning theory and principles, and Preferred Job Qualifications • Master’s degree or certification in formal instructional design, training & development, and human resources fields preferred. Prior experience in executive education environments is highly desirable • Certification and experience facilitating Situational Leadership II and certifications in Insights Discovery, StrengthsFinders, or similar assessments preferred • 3-5 years of experience in human resources, organization development or business management capacity preferred • Experience in financial services and/or fraternal benefit societies preferred • Proven success in rolling out leadership development programs for Director+ levels, with the ability to articulate long-term impact and organizational benefits Other Critical Factors • Ability to maintain professional judgment, discretion and confidential information • Exceptional communication and group facilitation skills • Strong influencing and coaching skills • Cross-functional collaboration abilities • Strong program and project management skills • Ability to build trusted relationships with various levels of leadership across the organization • Strong business acumen • Results oriented and execution focused • Learning agile and adaptable Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $107,125.00 - $144,933.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
The (Senior) Associate will evaluate, execute, and report on Enterprise Strategy projects while collaborating with internal and external stakeholders. Responsibilities include performing financial analysis, managing an M&A pipeline, and preparing presentations for leadership. | A bachelor's degree in finance or accounting is required, along with 4+ years of relevant experience in investment banking or corporate development. Strong analytical and communication skills, as well as proficiency in financial modeling, are essential. | We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. Job Summary The (Senior) Associate, Enterprise Strategy & Development, will work as a member of the Enterprise Strategy team. This position works closely with internal Business Unit Leaders, Finance, Legal, and other functional groups to evaluate, execute, and report on Enterprise Strategy projects across various functions and topics. You will also work closely with internal stakeholders and external consultants to underwrite and coordinate strategic acquisitions, investments (equity and debt), and strategic partnerships to enable Thrivent to execute its Enterprise strategy. In this role, you will: • Perform fundamental analysis, including financial modeling and valuation for Enterprise Strategy projects and new deal activity, and communicate conclusions to the Enterprise Strategy team. • Research relevant sector trends, market- and company-specific information, including operational metrics and valuation multiples. • Manage an M&A and investment pipeline and monitor relevant transactions for Thrivent. • Create investment memorandums and presentations for Thrivent leadership, including the ELT and the Board. • Work on miscellaneous special projects. **We are open to candidates working remotely anywhere across the United States but prefer this person to be located in the New York City, NY area. Job Responsibilities and Duties Rigorous analysis of the viability of a strategic project or opportunity, including historical financials, projections, unit economics, strategic positioning, and value proposition to provide insight on strategic and economic risk-adjusted return. Collaborate to develop Thrivent’s inorganic strategy, preferred tactics, and deal structures to operationalize the strategy. Lead the financial modeling, valuation, research, and financial due diligence coordination workstream for inorganic initiatives and strategic projects, in close coordination with the Finance and Legal functions. Support end-to-end deal execution, including preparing transaction documents, financial analysis, due diligence, coordinating various internal and external parties, and organizing information into presentable formats. Prepare and deliver management-level committee and board presentations that reflect fundamental analysis and provide actionable recommendations. Monitor strategic investments and deal activity, communicating with management on a frequent basis the performance of investments. Maintain and refine the standardization of internal project management and diligence best practices to ensure understanding of strategic value and risk, provide recommendations around mitigation, as well as track and archive best practices and learnings. Job Qualifications Required: Bachelor’s degree required; Concentration in finance or accounting preferred. 4+ years of experience in investment banking, private equity, accounting, finance, consulting or corporate development. Exceptional analytical, interpersonal, written and verbal communication skills. Excellent financial modeling skills, including 3-statement financial analysis, with proficiency in Excel, PowerPoint, and Word. Strong history of achievement in past professional and academic experiences. Self-directed individual with strong work ethic, intellectual curiosity, and great attention to detail. Preferred: Master of Business Administration degree with a concentration in finance or accounting preferred. CFA preferred. 6+ years of experience in investment banking, private equity, accounting, finance, consulting, or corporate development within the financial services or financial services technology sectors. Additional Information This position is a full-time remote opportunity; New York City, NY preferred. #LI-Remote Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $124,010.00 - $167,778.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Develop and analyze data to provide business insights, consult with customers on requirements, and mentor associate analysts. | Bachelor's degree or equivalent, 3+ years in financial services analytics, intermediate skills in statistical modeling and analytics tools, and experience with relational databases and experimental design. | The Business Intelligence Analyst is a mid-level position with responsibility for obtaining, developing and analyzing data, prove/disprove hypotheses, and develop insights. The individual in this role will be expected to consult with costumers to develop business requirements and provide possible solutions and approaches to their analytic needs. While expected to exhibit a significant amount of independence in interacting with business partners and in preparing analyses, the role works under the general direction of their leader and also trains, mentors, and provides work direction to associate analysts. Develops an understanding of Thrivent’s products, systems, and processes. Job Duties and Responsibilities • Collaborates with technical resources, business resources, and business owners to: 1) define specific hypothesis/questions to evaluate and analyze, or 2) gather, develop, validate and analyze data and data requirements in support of business operations. • Conducts moderately complex SQL queries and works with other data extraction, reporting and analytic tools to validate and/or develop analysis and reporting to provide insight. • Develops plans to evaluate hypothesis/questions and measure performance. • Produce and maintain models and data using a variety of corporate software tools. • Partners with business, IT and customers to ensure that the design, execution, presentation, and distribution of actionable insights or data streams can be readily implemented and meets management requirements. Required Job Qualifications • Minimum of a bachelor's degree in economics, quantitative business analysis, applied mathematics, statistics, management information systems, actuarial science, or equivalent experience required • 3+ years of experience in financial services and/or research and analytics or 2+ years of experience in the actuarial field. • Intermediate skill in using analytics tools (such as SAS, SPSS, Minitab, R, etc.) in a corporate environment. • Intermediate skill in design and execution of complex statistical modeling and testing involving linear and non-linear regression techniques (e.g. CHAID, CART, ANOVA, MANOVA, LOGISTIC, TTEST etc.) • Intermediate skill with relational databases, data warehousing, data mining and OLAP. • Experience in experimental design and impact assessment. Other Critical Factors • Strong attention to detail, excellent organizational, planning and problem solving skills • Able to work with a sense of urgency on multiple projects at the same time • Demonstrated ability to work independently, within a stated objective • Ability to utilize technology to create reports and/or secure information necessary for decision making in a manner that is readily consumable by customers. Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $72,505.00 - $98,097.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Develop and analyze data to provide business insights, consult with leaders to define requirements, lead projects, and mentor analysts. | Bachelor's degree plus 5+ years in financial services analytics or actuarial field, advanced skills in statistical modeling and analytics tools, strong business acumen in insurance/investment, and leadership ability. | The Senior Business Intelligence Analyst is a fully-qualified -level position with responsibility for obtaining, developing and analyzing data, prove/disprove hypotheses, and develop insights. The individual in this role will be expected to consult with divisional leaders to develop business requirements and provide possible solutions and approaches to their analytic needs. This role is expected to exhibit a significant amount of independence in interacting with business leaders and be proactive about opportunities to further analysis that will help the business achieve its goals. Develops a detailed understanding of Thrivent’s products, systems, and processes. Job Duties and Responsibilities • Collaborate with technical resources, business resources, and business owners to: 1) define specific hypothesis/questions to evaluate and analyze, or 2) gather, develop, validate and analyze data and data requirements in support of business operations. • Conducts complex SQL queries and works with other data extraction, reporting and analytic tools to validate and/or develop analysis and reporting to provide insight. • Develop plans to evaluate hypothesis/questions, measure performance, and/or produce models and data. • Partner with business, IT and customers to ensure that the design, execution, presentation, and distribution of actionable insights or data streams can be readily implemented and meets management requirements. • Lead medium to large sized projects and collaborate, train, and mentor other analysts as needed. • Performs complex modeling, data mining and analysis projects that inform and support corporate stakeholders. Evaluate/model data utilizing accepted advanced statistical methods. • Perform regular procedures such as preparing scheduled reports. • Work with a diverse business community to document as-is and to-be business processes. Required Job Qualifications • Bachelor's degree in applied mathematics, statistics, management information systems, actuarial science, or equivalent experience required. • 5+ years of experience in financial services and/or research and analytics or 4+ years of experience in the actuarial field. • Advanced skill in using analytics tools (such as SAS, SPSS, Minitab, R, etc.) in a corporate environment. • Advanced skill in design and execution of complex statistical modeling and testing involving linear and non-linear regression techniques (e.g. CHAID, CART, ANOVA, MANOVA, LOGISTIC, TTEST etc.). • Advanced skill with relational databases, data warehousing, data mining and OLAP. • Advanced skill in experimental design and impact assessment. • Solid business acumen working with insurance or investment environments. • Demonstrated ability to tailor key insights and messages appropriately for audience (senior leader, line manager, etc.). • Ability to work at both a conceptual and detail level with strong statistical data analysis skills, problem solving and decision making skills. • Able to translate strategic business logic into technical report requirements and schema design. • Efficient and effective communications skills with key business partners, tailored to client needs and expectations. • Effective in leading less experienced resources in large project work, providing assistance in consulting, design, implementation, and/or communication. Other Critical Factors • Strong attention to detail, excellent organizational, planning and problem solving skills. • Able to work with a sense of urgency on multiple projects at the same time. • Demonstrated ability to work independently, within a stated objective. • Ability to utilize technology to create reports and/or secure information necessary for decision making in a manner that is readily consumable by leadership. Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $92,538.00 - $125,199.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Lead and manage the IGA and Directory Services engineering team to develop and implement identity governance solutions, manage projects and budgets, collaborate with stakeholders, and drive technology strategy and engineering standards. | Bachelor's degree or equivalent experience, 8+ years in IT with 5+ years in IT discipline, 3+ years leadership and management experience in IT, strong project management skills, and expertise in IGA and cybersecurity. | Accomplishes results primarily through management and/or experienced specialists who exercise significant latitude and independence. Provides strategic direction to one or more departments. Establishes operating policies and procedures that affect departments and subordinate sections, disciplines and work units. Interprets company-wide policies and procedures. Develops budgets, schedules, and department objectives and metrics derived from organizational objectives. Collaborate and interacts frequently with internal and external key stakeholders and senior-level business partners concerning projects, operational decisions, scheduling requirements, and/or contractual clarifications. Leads briefings and technical meetings to support IT objectives. We are seeking a highly skilled and experienced Manager, Engineering to lead our Identity Governance and Administration (IGA) and Directory Services team within the Information Security department. The ideal candidate will have a strong background in IGA, a passion for cybersecurity, and the ability to drive engineering principles for IAM products and services. Key Responsibilities: • Lead and manage the IGA and Directory Services engineering team, providing direction, mentorship, and support to ensure the successful delivery of projects. • Drive the development and implementation of IGA solutions, including Saviynt and SailPoint platforms, to enhance security frameworks and ensure compliance with regulatory requirements. • Oversee the management and optimization of directory services, including LDAP, Active Directory, and cloud-based directory services. • Collaborate with cross-functional teams, including IT, cybersecurity, and business stakeholders, to align IGA and directory services initiatives with business objectives. • Develop and maintain high-quality, audit-ready identity governance systems that adhere to differing regulatory requirements. • Manage project budgets, resource allocation, and deliverables to ensure projects are completed on time and within financial constraints. • Foster strong, trust-based relationships with clients and stakeholders, enabling collaboration and shared understanding. • Stay current with industry trends and best practices in IGA, directory services, and cybersecurity to continuously improve the organization's security posture. Designing Solutions • Review technical solution design and architecture and provide guidance and direction. • Take part in system design and architecture conversations with the team to land approaches to deliver solutions. • Review technical solution and supports the execution of the solution Developing Software • Has Developed software. Can read code and stays up to date on best practices. • Ensure Code reviews are completed - Problem solving and analytical skills Learning and applying new techniques • Promotes and empowers sharing ideas, best practices, etc. They need to make space so teams can take time for these activities. • Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business Collaborating within team • Supports the team agile practices and learning events / trainings • Helps break down barriers for the team • Engages in sprint demos; Understands the desired and actual outcomes as well as the technology delivered by the team • Partner with Product Manager on Initiatives/ Features/ Epics and provides clarity on desired outcomes as well as technical expertise. • Collaborates with Product manager for strategies, operating plans, targets and measures for product groups • Creating a positive team environment where individuals have psychological safety and work collaboratively while understanding, respecting, challenging and appreciating each other’s ideas Collaborating across teams • Supports and empowers teams to broker solutions across products • Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal / outcome. • Builds strong working relationships with peers across teams • Proactively identifies cross team challenges and works to empower teams in solve collaboratively Collaborating across the organization • Align your team with the priorities of the company and the technology organization for a given product area Setting product/platform technology strategy • Participates in setting the product and platform technology vision, strategies, initiatives, roadmaps , objectives and alignments • Represents the business value of technology upgrades, etc. and influences prioritization in the product roadmap • Empowers the team to select the right tool and platforms for the given product area. Defining Engineering standards/patterns • Collaborating with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines. • Promoting engineering practices and continuous improvement such as develops and observability • Contributes to the creation of enterprise frameworks and patterns DevOps • Define and supports the development Lifecyle processes • Supports the team and removes barriers to resolving production incidents/problems • DevOps continuously evaluated through observability, monitoring and alerting • Understands the health of technology products and promotes prioritization of work to maintain and continuously improve • Serve as an escalation point in product level support for ongoing maintenance and production issues Selecting & Managing Technology Vendors • Be an advocate to the team to define criteria’s for selecting the right platform/technology • Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection. • Execute or manage the overall technology solutions, platforms for the product groups and associated vendor relationships. Coaching Engineers • Holding regular 1:1s with team members and team meeting, • Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience. • Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities. Recruiting/building talent • Leads the process of selecting and engaging the right consulting partners • Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process • Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. • Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. • Manage a team of direct and indirect staff QUALIFICATIONS & SKILLS: Required: • Bachelor's degree in Computer Science or other technical field or equivalent work experience • 8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy and roadmap development. • 3+ years of leadership experience in all aspects of a specific IT discipline, e.g. IT/LOB customer relationship management, portfolio strategy and/or demand management. • 3+ years’ management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards. • Demonstrated leadership and experience managing multidiscipline, high-performance work teams. • Strong competency in project management and execution of multiple or large projects. • Experience working with customers to develop solutions to complex business problems. • Proven ability to communicate effectively with internal/external stakeholders to support business initiatives. • Proven ability to function in an environment which requires flexibility, good judgment and intelligent decision making, often based on limited information and/or extreme conditions. • Ability to formulate, implement and evaluate plans, programs and procedures applicable to customer relationship and demand management. Preferred: • MBA • Financial Services industry experience • Experience in IT planning and business relationship management • Experience working in a matrix management organization • Experience with product development and management Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $136,721.00 - $184,976.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Design, deliver, and manage training programs for diverse learners including leadership development and professional skills, coach less experienced trainers, and collaborate with business leaders to meet learning needs. | Bachelor’s degree, 6-8 years training delivery experience, instructional design expertise, eLearning development, coaching skills, excellent communication, and preferably project management and corporate facilitation experience. | This position is a role on the Engagement Center of Excellence (ECOE) team within the Membership area of the organization and will be focused on training content and delivery for the Engagement Team. This team is nationally deployed and delivers community, member and business impact in a way that is relevant to Thrivent’s clients, communities, and business partners. The Senior Training Specialist role is responsible for facilitating in-person and/or virtual learning experiences that incorporates use of adult learning principles for learners at all levels of the organization and recognizes different learning/work styles using existing resources or programs. This role will deliver training and measure individual progress to ensure learners can deliver business results. This role will be responsible for delivering learning solutions that cover a wide range of topics such as leadership development, professional development, company orientation, industry knowledge, Thrivent product, process, and systems knowledge, as well as service skills development. Coaches less experienced training specialists, facilitators, instructional designers and other team members on learning solution design and delivery, and program management. This role reports to the Director of the Engagement Center of Excellence DUTIES & RESPONSIBILITIES: • Analyze ambiguous and complex business needs to identify skill-building requirements and determine the right facilitation methodologies to achieve the desired business outcome. • Consult with business leaders and executive leadership to assess complex and ambiguous business outcomes, identify learning/development/training needs and assist with the development of the solutions and tools to address those needs. • Facilitate in-person and/or virtual learning experiences using existing resources and programs and assist in developing, testing, and operationalizing new experiences and programs. • Support the design, development, and management of effective learning and performance-focused solutions, assess business & target audience learning needs, assist with developing the learning strategy, and identifying delivery methods including the identification of innovative learning methodology. • Manage complex learning and development programs. Collaborate with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels. • Ensure a positive, inclusive and effective learning experience for all participants to achieve intended learning objectives • As requested, be responsible for revising existing learning materials which could include job aids, tutorials, web-based training, workshop curriculum, learner guides, articles, publications, technology tips, video, etc. based on user feedback and necessary content changes. • Document and maintain all training records. Provide timely follow-up to participant questions. • Monitor, evaluate and record effectiveness of training courses. Recommend and develop improvements as needed. • Provide feedback to content owners, represent training interests on project teams, and recommend training approaches as needed. • Identify internal and/or external emerging issues, research and analyze training and development practices, methodologies and trends and recommend new approaches. • Train, oversee day-to-day work and coach less experienced training specialists This role will advise and counsel people leaders, especially senior leaders, on effective training delivery approaches and timing. This role is responsible for learning program management and classroom management of trainees; for assessing trainee and learning solution performance; and for identifying learning solution continuous improvement needs to business leadership. QUALIFICATIONS & SKILLS: Required: • Bachelor’s degree or equivalent work experience • Six to eight years’ experience delivering training for in-person and/or virtual settings. • Demonstrated ability designing courses using a commonly accepted instructional design model, e.g., ADDIE. • Demonstrated ability writing explicitly stated learning objectives and creating lesson plans using Bloom’s taxonomy. • Experience developing asynchronous learning solutions, e.g., eLearning. • Experience using eLearning development tools and learning management systems. • Ability to coach and develop less experienced training specialists and other L&D professionals • Excellent interpersonal skills, especially written and oral communication skills • Advanced skills in MS Office applications including MS Word, Excel, and PowerPoint • Demonstrated ability and experience working with and influencing employees and leaders at all levels in the enterprise Preferred: • Master’s degree or certification in business, training & development, human resources fields preferred • Project or program management of large-scale learning, training, or continuous improvement initiatives. Experience in project management with certification preferred. • Facilitation of in-person and/or virtual training experience in a corporate setting. • Experience coaching/mentoring in a corporate setting. • Three or more years of experience in human resources, organizational development or business management capacity. • Prefer knowledge of Thrivent’s insurance and/or investment and/or banking products. Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $79,938.00 - $108,152.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
The Executive Assistant provides advanced administrative support to two VPs at Thrivent, managing communications, schedules, and meetings. This role also involves preparing reports and presentation materials, as well as providing project support. | Candidates should have 5 or more years of administrative experience and a two-year degree from a business or vocational school is desired. Advanced skills in Microsoft Office and the ability to handle confidential information are essential. | Executive Assistant responsible for providing advanced administrative support to two Thrivent VPs two Thrivent VPs (VP, Distribution Technology and VP, Advisor Technology). Areas of responsibilities include handling communications, maintaining executive’s schedule and calendars, assisting with inbox and due date management, coordinating and supporting meetings, conferences, presentations, and travel. Composes correspondence, prepares reports, and presentation materials, and provides project support. **This position will work in the Minneapolis Corporate office as needed** Job Duties and Responsibilities Organizes and coordinates executive's schedule by arranging appointments, maintaining calendars and scheduling meetings, conferences, travel, and presentations Handles telephone calls, greets visitors, responds to information requests, and composes correspondence (often of a confidential nature) Relieves VP/SLT/EMT of routine administrative details, including data compilation and analysis Prepares meeting agendas and briefings, maintains meeting notes, and arranges for implementation of action items Prepares presentation materials and spreadsheets to produce high quality reports, presentations, and other documents Supports and/or administers projects or processes for division/department Provides work direction to other Administrative Assistants in the department Maintains and promotes strong business relationships with key stakeholders in support of management objectives. Required Job Qualifications 5 or more years of administrative/secretarial experience Two-year degree from business or vocational school desired Advanced business computer skills (Microsoft Word, Excel, PowerPoint) Ability to write business correspondence clearly and concisely, using correct grammar, vocabulary, punctuation, and spelling Ability to handle multiple projects or tasks while effectively prioritizing to meet deadlines and maintain a high quality of work Ability to maintain integrity of sensitive/confidential information Other Critical Factors Ability to coordinate events with multiple teams, including collaborating with supporting teams (facilities, catering, etc.), managing attendee registration, and real-time troubleshooting. This position will work in the Minneapolis Corporate office as needed Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $27.31 - $36.95 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
Provide a superior call experience by owning each call from start to finish. Help clients achieve their goals by navigating complex situations and offering tailored solutions. | High school diploma or equivalent experience is required, with post-secondary education preferred. Strong written and verbal communication skills in both English and Spanish are essential. | This role isn't on the other end of a complaint line, and escalated callers are rare. Instead, you're empowered to provide a call experience that doesn't rely on a script, and you’ll own it from the first "Hello!" to problem resolution. Working on each unique call from beginning to end lets you focus on the details needed to find the right solutions and provide a superior call experience. Each day, you will be helping people with similar values to your own to make the most of all they've been given. And your passion for serving others combined with integrity in your words and actions is essential to your success. The calls Building rapport with callers of diverse backgrounds is vital to accurately assess the situation and present potentially complex solutions. It requires quickly navigating multiple systems and at the same time engaging callers with clear, concise, and positive language as you gather relevant information. We are passionate about the client experience. While Average Handle Time (AHT) is measured, we focus on quality and first-call resolution, while looking to minimize our processing time or after-call work so we can help more clients reach their desired goals. An environment to launch your career The calls you’ll work on daily are from individuals driven by a higher purpose and resonate with Thrivent's promise of helping people achieve financial clarity, enabling lives full of meaning and gratitude. That mentality is why escalated callers are few. You'll step into a role with dedicated support from tenured teammates, structured and ongoing training, and regular meetings with your manager. Your professional development and career progression result from monthly coaching sessions, thought provoking and structured career advancement programs, and stretch opportunities. It's a career with multiple paths for advancement, too. You have the opportunity to use your interest in our generosity programs to become an expert. Or you may explore the opportunity to become an expert in products and programs like annuities, health insurance, life insurance, mutual funds, and beneficiary claims unique to Thrivent. And with a track record of individuals advancing into new support and leadership roles across the organization, this role provides a starting point for growing at Thrivent. Some highlights include: Starting at a competitive base salary of $23.46 HR ($48,796) Up to 10 weeks of structured training and onboarding for the product or program you support, with a designated onboarding partner including regular mentoring. After training has completed, you’ll be added to our Career Progression program which includes the ability to increase your hourly wages every quarter in the first year by meeting established milestones – that could mean an extra $2k salary increase in the 1st year alone! We provide stretch opportunities across the organization. Recent examples include recruiting/interviewing new talent, focus groups/roundtables to address business objectives, quality initiatives and launching new services. Clear guidelines and resources with no scripts! We support our Customer Care Professionals to be the best they can be, with an internal helpline, coaching and mentoring, and comprehensive documentation there whenever you need them. Your Benefits Comprehensive medical, vision, and dental (we care about your health) 401(k) matching up to 6% & a pension plan (we also care about your future financial well-being beyond a career with us) Four weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients) Up to 20 hours of volunteer time off (help the people we serve and the communities we foster) Corporate gift matching up to 1:1 (where you donate, we’ll donate) No nights or weekends! And more! Qualifications & Skills: High school diploma or equivalent experience, post-Secondary education is preferred. Experience navigating complex customer interactions from support through to resolution. Ability to welcome change and contribute to continuous improvement in a fast-paced work environment. Some examples include proactively sharing suggestions, identifying trends, and improving shared documentation. Strong written and verbal communication skills in both English and Spanish required. Ability to work: Training: 8:00 a.m. – 4:30 p.m. Central, Monday through Friday for training duration After Training: Work a full-time schedule between the hours of 9:30 a.m. – 6 p.m. (CST), Monday through Friday Remote work requirements: private, secure work area which must include reliable power and high-speed internet, which is hard-wired via ethernet to a router/modem. Internet speed 30 Mbps download/10 Mbps upload required. The ability to pass a criminal background check Pay Transparency Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. This role starts at a competitive hourly wage of $23.46. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow. For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work. Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.
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