20 open positions available
Lead the design of user experiences by creating flows, journey maps, wireframes, and prototypes. Collaborate with cross-functional teams to drive projects from start to finish while advocating for user needs through research and testing. | Candidates should have over 5 years of experience in UX or Product Design, with a holistic approach to design. They must be self-starters with excellent communication skills and a passion for growth and improvement. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers user experience. You will work closely alongside Design, Product Management and Engineering to build a best-in-class telemedicine product with varying complexity across multiple product categories and touchpoints. You should be a user-centric designer and problem solver, who is also excited to find simple, elegant solutions to meet our business goals. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design. This role will require a hands-on designer who is detail oriented, and driven to design intuitive user-focused experiences. You must feel comfortable being able to flex between being strategic and also executional, in addition to working in a fast-paced, startup-like environment. You are comfortable at defining problems, ideating concepts and synthesizing data, with the ability to translate dense, complex information into pixel-perfect design and prototypes. You Will: Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy. Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions. Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences. Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution. You Have: 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research Previous experience building products 0-to-1 in a startup You have a holistic approach to design, from high-level strategy to small design details You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others Excellent communication skills and ability to present your decisions and processes clearly and confidently Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels Adaptability and excitement for working in a fast-paced environment Solid visual craft with an eye for detail Expert proficiency with Figma Nice to Have: You have a passion for motion design, specifically as it relates to interaction Experience using Rive You understand the basics of HTML, CSS and JS Previous experience in telehealth, pharma, or healthcare Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Analyze provider engagement and response times using data to improve operational efficiency and patient outcomes, collaborating across teams to implement improvements. | 6+ years in operations or analytics with strong data manipulation, visualization, and cross-functional communication skills in a fast-paced environment. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are looking for an experienced Senior Operations Analyst to join the Care Operations team, with a focus on optimizing provider engagement and response times. In this role, you will analyze workforce performance and marketplace dynamics to ensure timely, high-quality care delivery. You’ll leverage data to uncover trends, monitor provider engagement, and identify gaps in coverage or responsiveness. Reporting to the Associate Director, Care Team Acquisition and Engagement, you’ll play a critical role in surfacing insights and driving cross-functional initiatives that improve provider experience, operational efficiency, and patient outcomes. This role is highly collaborative, working closely with teams across Recruiting, Credentialing, Medical Affairs, Customer Support, and Product. You Will: Monitor and optimize provider response times by analyzing real-time and historical performance data across the care team network. Develop and maintain dashboards and reports that track key metrics such as response time, provider engagement, and supply availability. Identify operational inefficiencies or coverage gaps that contribute to delayed care, and propose data-backed interventions. Lead deep-dive analyses using tools such as Looker/Tableau, Excel/Google Sheets, JavaScript, and SQL to uncover the root causes of performance trends. Drive provider engagement strategies through data, feedback, and behavioral trends to improve care team responsiveness and retention. Collaborate cross-functionally with Recruiting, Credentialing, Product, and Medical Affairs to implement optimization and engagement initiatives. Design and run experiments or pilots (e.g., incentives, scheduling models) aimed at improving response time and engagement. Segment the provider population and tailor engagement strategies based on tenure, specialty, activity level, and historical performance. Track and flag high-risk providers at risk of disengagement or churn, and proactively surface insights. Cultivate a collaborative and constructive team environment, exemplifying a low-ego, high-humility, and partnership-oriented approach. You Have: 6+ years of experience in operations and/or analytics, preferably at a high-growth DTC company or consumer marketplace Proven track record in analytical and operations role within a rapidly growing company: balancing data-driven quantitative and qualitative inputs for rapid decision-making and execution Strong business acumen, written and verbal communication skills; proficient with presenting to cross-functional, technical and non-technical stakeholders in easily understood formats Thrives and adapt in a fast-paced, high-growth and rapidly changing environment Demonstrated leadership abilities and a collaborative mindset, with a passion for mentoring and supporting the growth of team members Advanced proficiency in data manipulation, statistical analysis, and data visualization using tools such as Looker/Tableau, Excel/Google Sheets, JavaScript, and SQL Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Manage category financials including P&L, revenue forecasts, pricing models, and support strategic finance decisions for new product launches and category growth. | Requires 2+ years in financial analysis roles, strong data manipulation skills, strategic thinking, and preferably experience with SQL or Looker. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is looking to hire an exceptional Financial Analyst, Category Management to join our strategic finance organization. This role will report to the Sr. Finance Manager, Category Management and is remote-based. As a Financial Analyst, you will own and be responsible for category P&L management, maintaining category financial models and revenue forecasts, building models for new products and pricing decisions, supporting ad-hoc strategic finance decisions, systems management, and customer lifetime value calculations. You Will: Fully own the financials for multiple business lines — building, maintaining, and refining revenue and contribution margin forecasts with precision and insight. Act as the key finance owner for new category launches, partnering cross-functionally to model scenarios, assess investment returns, and ensure financial readiness for go-to-market success. Support the growth of our rapidly evolving Weight Loss category, driving strategic and financial alignment across marketing, operations, and product to optimize performance and unit economics. Serve as a trusted advisor to Category Directors, delivering clear, data-driven insights that influence both short-term actions and long-term strategy. Own customer lifetime value (LTV) models and be the subject matter expert on unit economics — guiding leadership’s understanding of profitability levers and sustainable growth. Develop frameworks and financial models to evaluate the size, impact, and prioritization of competing initiatives, ensuring resources are allocated to the highest-value opportunities. Regularly build complex Excel/Google Sheets models from scratch to answer critical business questions and support executive decision-making. Partner with cross-functional teams to set, test, and optimize pricing strategies that balance customer growth and profitability. Define and operationalize key KPIs, building automated reporting and scorecards that improve visibility and accountability across teams. Lead ad hoc analyses, board materials, and strategic projects that shape the company’s financial and operational direction. Contribute to the annual, quarterly, and monthly planning cycles, ensuring forecasts reflect evolving business dynamics and growth opportunities. You Have: B.S. in Finance or Accounting, or equivalent experience 2+ years of experience in analytical financial roles such as strategic finance, investment banking, and/or consulting The ability to manipulate large datasets is required. Prior SQL or Looker experience is a plus Strategic thinker who is intellectually curious Highly organized and detail-oriented, with the ability to multitask An ambitious self-starter who thrives in an ever-changing work environment Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Manage security monitoring, lead incident response, conduct vulnerability assessments, support security teams, and ensure compliance with security policies and regulations. | Bachelor's degree or equivalent, 8+ years in security operations, proficiency with specified security tools, experience in automation and compliance, and strong communication skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking a Senior Security Analyst II to enhance our enterprise security operations through advanced monitoring, incident response, and vulnerability management. This role will leverage our security tech stack—Sumo Logic, Netskope, CrowdStrike, Proofpoint, Tenable, Palo Alto, and Tines—to proactively detect, investigate, and respond to threats. You will work closely with our cross-functional security teams (Red, Blue, and Purple) to defend against sophisticated adversaries, strengthen our detection capabilities, and ensure compliance with industry regulations. You Will: Manage continuous monitoring of Sumo Logic SIEM for threat detection and investigation. Lead incident response activities, coordinating containment, eradication, and recovery. Conduct vulnerability assessments and manage remediation across cloud and on-prem environments, including OT systems. Execute threat hunting using custom queries, integrations, and advanced threat intelligence feeds. Support Red/Blue/Purple team exercises and drive improvements based on findings. Recommend and implement proactive security enhancements across the environment. Assist with the development and enforcement of security policies, standards, and procedures. Maintain compliance with frameworks such as NIST CSF, CIS, SOX, GDPR, and ISO. Collaborate with engineering, IT operations, and cross-functional teams to embed security best practices. Contribute to security automation by developing scripts, workflows, and tools in Tines and other platforms to streamline investigations and response playbooks. You Have: Bachelor’s degree in Computer Science, Cybersecurity, or related field, or equivalent experience. 8+ years of experience in security operations, incident response, or vulnerability management. Proficiency with Sumo Logic for signals, insights, and log investigations. Hands-on experience with security platforms: Netskope, CrowdStrike, Tenable, Cisco Meraki, Proofpoint. Built out automation with Tines, XSOAR, or other similar SOAR platforms. Strong problem-solving and analytical skills, with proven experience in security investigations. Excellent communication, documentation, and teamwork skills. Ability to work independently and under pressure in a fast-paced environment. Preferred Qualifications Certifications such as OCSP, CompTIA Security+, Pentest+, AWS Certified Security. Experience with penetration testing platforms (Burp Suite, Kali Linux, Metasploit, Nexpose). Familiarity with Palo Alto Firewalls, Cisco VPNs, and IDS solutions. Advanced knowledge of security automation and workflow orchestration, including Tines. Experience conducting tabletop exercises and building custom detection methodologies. Exposure to regulated industries with understanding of compliance frameworks (NIST CSF, SOX, ISO, GDPR). Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Design and build scalable AI workflow systems and end-to-end features using TypeScript and Python, integrating AI/ML models and ensuring security and compliance in healthcare applications. | 4+ years full-stack experience with TypeScript and Python, familiarity with AI/ML systems and workflow orchestration, strong system design skills for AI workloads, and collaborative communication abilities. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Sr. Full-Stack Engineer to join the Applied AI team to build the core infrastructure that powers our next generation of AI-powered health experiences. Our Applied AI organization is building the foundation for all AI-powered products and experiences at Hims & Hers. This team is responsible for the models, platforms, tools, and systems that enable intelligent, safe, and scalable health automation — from conversational agents and care coaching to logistics and fulfillment. The ideal candidate is curious, action-oriented, and deeply technical — someone who loves learning, experiments fast, and iterates toward high-quality outcomes. You’re a fast learner who thrives at the intersection of AI, systems, and product engineering. You care about building technology that improves patient care, makes providers more effective, and simplifies complex health operations. You’ll work across TypeScript and Python, collaborating with AI researchers, product managers, and data scientists to bring powerful, safe AI features to life. You Will: • Design and build scalable AI workflow systems — including orchestration runtimes, SDKs, and observability pipelines that power real-time, intelligent experiences. • Develop end-to-end features using TypeScript (Cloudflare Workers, React/Next.js) and Python (Databricks, evaluation, data processing). • Integrate and evaluate large language models (LLMs) and other ML systems (OpenAI, Anthropic, Vertex, Databricks) via a unified AI Gateway. • Build tool connectors and APIs for our internal domains — EHR, Pharmacy, Payments, Orders, Care — enabling safe and automated cross-system workflows. • Develop evaluation and feedback systems that measure quality, grounding, latency, and safety of AI-powered flows. • Partner closely with AI, Product, and Infra teams to design, prototype, and iterate quickly — turning research into production capabilities. • Contribute to shared TypeScript and Python SDKs that standardize event schemas, tool contracts, and developer experience across Applied AI. • Ensure everything you build meets security-by-design and privacy-first principles, supporting HIPAA and compliance requirements. • Foster a build → measure → learn culture by testing fast, gathering feedback, and continuously improving the system. You Have: • 4+ years of professional full-stack experience, spanning backend APIs, frontend apps, infra, and data systems. • Proficient in TypeScript (Node.js, React) and Python (data pipelines, ML evaluation, orchestration). • Familiarity with LLM- or ML-based systems, including prompt orchestration, evaluation harnesses, or RAG pipelines. • Experience with workflow orchestration tools • Understanding of system design for AI workloads — including state management, retries, idempotency, and performance optimization. • Experience with data/ML infrastructure (Databricks, AWS, vector stores, or BigQuery). • A bias toward action and iteration — you build fast, validate ideas early, and improve based on results. • Collaborative mindset, with strong communication skills. • Awareness of AI lifecycle management — from experimentation and evaluation to safety and deployment. Nice to Have: • Building AI evaluation or observability systems, such as LLM-as-a-judge frameworks or human review pipelines. • Experience with Databricks, Cloudflare Durable Objects, or other edge orchestration systems. • Background in healthcare, life sciences, or regulated industries. • Contributions to open-source SDKs or AI infrastructure projects. • Experience creating visual workflow editors or n8n-style automation tools. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead and manage multi-site lab operations ensuring quality, compliance, efficiency, and scalability across internal and third-party labs. | 12+ years in diagnostics or clinical lab operations with 5+ years senior multi-site leadership, deep regulatory knowledge, and operational scaling experience. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking an accomplished and operationally rigorous Sr. Director, Lab Operations to lead the management and growth of our diagnostics and laboratory network across North America. This leader will be accountable for ensuring best-in-class quality, regulatory compliance, operational excellence, and scalability across both internal Hims & Hers labs and strategic third-party lab partners. The ideal candidate is a seasoned lab operations executive who has successfully led multi-site lab operations in a high-growth diagnostics or clinical testing environment. You bring deep expertise in operational performance management, workforce leadership, vendor oversight, and regulatory compliance. You know how to build a world-class lab culture rooted in quality, reliability, and innovation — while driving measurable improvements in efficiency, throughput, and turnaround times. You Will: Lead and oversee all lab operations across multiple sites in North America, ensuring consistent excellence in quality, accuracy, efficiency, and compliance. Develop and execute the operational strategy for Hims & Hers’ internal and partner lab network, focused on scalability, standardization, and continuous improvement. Own operational performance metrics including turnaround time (TAT), cost per test, quality KPIs, and overall customer and patient satisfaction. Build and lead a high-performing lab operations team, including lab directors, managers, and technical staff — fostering a culture of accountability, continuous learning, and compliance. Drive quality and regulatory excellence by ensuring full adherence to CLIA, CAP, and all applicable federal and state regulatory requirements. Partner with third-party lab vendors to manage performance, negotiate service agreements, and ensure alignment with Hims & Hers’ quality and efficiency standards. Collaborate cross-functionally with clinical, logistics, product, and finance teams to ensure end-to-end operational alignment and seamless execution. Implement process optimization and automation initiatives to enhance efficiency, reduce errors, and scale operational capacity as the diagnostics business grows. Oversee capacity planning and site readiness for future lab expansion or consolidation opportunities across geographies. Serve as a key voice in diagnostics leadership, contributing to strategic decisions about network design, lab footprint, and long-term operational capability building. You Have: 12+ years of experience in diagnostics or clinical laboratory operations, with at least 5 years in a senior multi-site leadership role. Proven success managing operations across 5 or more labs within the U.S.; international experience is a plus. Deep knowledge of CLIA, CAP, FDA, and state regulatory requirements, with a track record of successfully passing audits and inspections. Experience establishing and scaling operational processes, KPIs, and governance frameworks across a distributed lab network. Demonstrated ability to hire, develop, and retain top lab operations and technical talent. Experience managing relationships with external diagnostic or reference labs, including performance management and quality oversight. Strong analytical mindset and operational discipline; experience leveraging data for performance improvement and capacity planning. Exceptional leadership and communication skills, with the ability to influence and partner cross-functionally across clinical, business, and technical functions. Bachelor’s degree in a life sciences, medical technology, or related field required; advanced degree (MBA, MPH, or related) preferred. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead diagnostics strategy and operational initiatives, build and mentor a team, and collaborate cross-functionally to optimize lab network performance and scalability. | 10+ years in business strategy or program management in healthcare or related fields, strong analytical and leadership skills, experience with diagnostics or lab operations preferred, bachelor's degree required, MBA preferred. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking a strategic and execution-oriented Sr. Director, Diagnostics Strategy & Optimization to drive the next phase of growth and efficiency across our diagnostics and lab network. This leader will own the strategy, planning, and execution of initiatives that optimize lab operations and scale our diagnostics infrastructure to support the company’s growth goals. This role is ideal for a senior business and strategy leader who can move seamlessly between high-level strategic thinking and hands-on program execution. Over time, this person will build and lead a team of program managers to deliver a robust portfolio of operational and strategic initiatives across the diagnostics space. You will collaborate closely with cross-functional teams across clinical and diagnostic lab operations, finance, procurement, technology, and data science to build a world-class diagnostics function that delivers quality, efficiency, and scalability. You Will: Develop and drive the diagnostics strategy — define the multi-year roadmap for scaling our lab network, optimizing cost structure, and improving operational performance. Lead key strategic initiatives — such as optimizing unit economics, improving vendor relationships, optimizing turnaround times, and driving automation and process improvements. Partner cross-functionally — work with finance, product, data, and clinical leadership to align diagnostics initiatives with broader business priorities. Establish operational excellence frameworks — define governance, processes, and metrics for effective execution of cross-functional diagnostics programs. Build and mentor a high-performing team — hire, develop, and lead program and strategy professionals as the function scales. Drive continuous improvement — evaluate emerging technologies, partnerships, and lab models to inform long-term network design and innovation. Act as a strategic thought partner — provide insights and recommendations to senior leadership on diagnostics expansion, vendor strategy, and cost optimization. You Have: 10+ years of experience in business strategy, program management, product management or diagnostics network management — ideally within healthcare, biotech, or logistics. Proven experience leading large-scale operational or cost optimization initiatives across complex, cross-functional environments. Strong analytical and problem-solving skills with experience using data to drive decisions. Executive presence and communication skills with the ability to influence senior stakeholders and align diverse teams. Demonstrated ability to balance strategic thinking with hands-on program management and execution. Experience managing or building teams, with a passion for developing and mentoring future leaders. Deep understanding of diagnostics operations, lab workflows, or vendor management (preferred). A Bachelor's Degree required; MBA or advanced degree preferred. Why Hims & Hers Opportunity to shape the diagnostics backbone of one of the fastest-growing healthcare companies. High visibility and impact — this role directly supports the company’s cost structure, scalability, and long-term growth. Collaborative, mission-driven environment focused on innovation, access, and impact. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Design and build scalable AI workflow systems, integrate and evaluate LLMs, build connectors/APIs for internal domains, and contribute to TypeScript/Python SDKs with strong security and observability. | You must have 4+ years full-stack experience with strong TypeScript and Python familiarity, hands-on LLM/ML systems experience, workflow orchestration knowledge, and data/ML infra exposure for building production AI systems. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Sr. Full-Stack Engineer to join the Applied AI team to build the core infrastructure that powers our next generation of AI-powered health experiences. Our Applied AI organization is building the foundation for all AI-powered products and experiences at Hims & Hers. This team is responsible for the models, platforms, tools, and systems that enable intelligent, safe, and scalable health automation — from conversational agents and care coaching to logistics and fulfillment. The ideal candidate is curious, action-oriented, and deeply technical — someone who loves learning, experiments fast, and iterates toward high-quality outcomes. You’re a fast learner who thrives at the intersection of AI, systems, and product engineering. You care about building technology that improves patient care, makes providers more effective, and simplifies complex health operations. You’ll work across TypeScript and Python, collaborating with AI researchers, product managers, and data scientists to bring powerful, safe AI features to life. You Will: Design and build scalable AI workflow systems — including orchestration runtimes, SDKs, and observability pipelines that power real-time, intelligent experiences. Develop end-to-end features using TypeScript (Cloudflare Workers, React/Next.js) and Python (Databricks, evaluation, data processing). Integrate and evaluate large language models (LLMs) and other ML systems (OpenAI, Anthropic, Vertex, Databricks) via a unified AI Gateway. Build tool connectors and APIs for our internal domains — EHR, Pharmacy, Payments, Orders, Care — enabling safe and automated cross-system workflows. Develop evaluation and feedback systems that measure quality, grounding, latency, and safety of AI-powered flows. Partner closely with AI, Product, and Infra teams to design, prototype, and iterate quickly — turning research into production capabilities. Contribute to shared TypeScript and Python SDKs that standardize event schemas, tool contracts, and developer experience across Applied AI. Ensure everything you build meets security-by-design and privacy-first principles, supporting HIPAA and compliance requirements. Foster a build → measure → learn culture by testing fast, gathering feedback, and continuously improving the system. You Have: 4+ years of professional full-stack experience, spanning backend APIs, frontend apps, infra, and data systems. Proficient in TypeScript (Node.js, React) and Python (data pipelines, ML evaluation, orchestration). Familiarity with LLM- or ML-based systems, including prompt orchestration, evaluation harnesses, or RAG pipelines. Experience with workflow orchestration tools Understanding of system design for AI workloads — including state management, retries, idempotency, and performance optimization. Experience with data/ML infrastructure (Databricks, AWS, vector stores, or BigQuery). A bias toward action and iteration — you build fast, validate ideas early, and improve based on results. Collaborative mindset, with strong communication skills. Awareness of AI lifecycle management — from experimentation and evaluation to safety and deployment. Nice to Have: Building AI evaluation or observability systems, such as LLM-as-a-judge frameworks or human review pipelines. Experience with Databricks, Cloudflare Durable Objects, or other edge orchestration systems. Background in healthcare, life sciences, or regulated industries. Contributions to open-source SDKs or AI infrastructure projects. Experience creating visual workflow editors or n8n-style automation tools. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Design and build scalable AI workflow systems and end-to-end features using TypeScript and Python, integrating LLMs and ML systems, and ensuring security and compliance in healthcare AI products. | 4+ years full-stack experience with TypeScript and Python, familiarity with LLM/ML systems, workflow orchestration tools, AI system design, data/ML infrastructure, and strong collaboration and communication skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Sr. Full-Stack Engineer to join the Applied AI team to build the core infrastructure that powers our next generation of AI-powered health experiences. Our Applied AI organization is building the foundation for all AI-powered products and experiences at Hims & Hers. This team is responsible for the models, platforms, tools, and systems that enable intelligent, safe, and scalable health automation — from conversational agents and care coaching to logistics and fulfillment. The ideal candidate is curious, action-oriented, and deeply technical — someone who loves learning, experiments fast, and iterates toward high-quality outcomes. You’re a fast learner who thrives at the intersection of AI, systems, and product engineering. You care about building technology that improves patient care, makes providers more effective, and simplifies complex health operations. You’ll work across TypeScript and Python, collaborating with AI researchers, product managers, and data scientists to bring powerful, safe AI features to life. You Will: • Design and build scalable AI workflow systems — including orchestration runtimes, SDKs, and observability pipelines that power real-time, intelligent experiences. • Develop end-to-end features using TypeScript (Cloudflare Workers, React/Next.js) and Python (Databricks, evaluation, data processing). • Integrate and evaluate large language models (LLMs) and other ML systems (OpenAI, Anthropic, Vertex, Databricks) via a unified AI Gateway. • Build tool connectors and APIs for our internal domains — EHR, Pharmacy, Payments, Orders, Care — enabling safe and automated cross-system workflows. • Develop evaluation and feedback systems that measure quality, grounding, latency, and safety of AI-powered flows. • Partner closely with AI, Product, and Infra teams to design, prototype, and iterate quickly — turning research into production capabilities. • Contribute to shared TypeScript and Python SDKs that standardize event schemas, tool contracts, and developer experience across Applied AI. • Ensure everything you build meets security-by-design and privacy-first principles, supporting HIPAA and compliance requirements. • Foster a build → measure → learn culture by testing fast, gathering feedback, and continuously improving the system. You Have: • 4+ years of professional full-stack experience, spanning backend APIs, frontend apps, infra, and data systems. • Proficient in TypeScript (Node.js, React) and Python (data pipelines, ML evaluation, orchestration). • Familiarity with LLM- or ML-based systems, including prompt orchestration, evaluation harnesses, or RAG pipelines. • Experience with workflow orchestration tools • Understanding of system design for AI workloads — including state management, retries, idempotency, and performance optimization. • Experience with data/ML infrastructure (Databricks, AWS, vector stores, or BigQuery). • A bias toward action and iteration — you build fast, validate ideas early, and improve based on results. • Collaborative mindset, with strong communication skills. • Awareness of AI lifecycle management — from experimentation and evaluation to safety and deployment. Nice to Have: • Building AI evaluation or observability systems, such as LLM-as-a-judge frameworks or human review pipelines. • Experience with Databricks, Cloudflare Durable Objects, or other edge orchestration systems. • Background in healthcare, life sciences, or regulated industries. • Contributions to open-source SDKs or AI infrastructure projects. • Experience creating visual workflow editors or n8n-style automation tools. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Own and define the strategy, roadmap, and success metrics for a core domain within the Care Platform to enable scalable personalized healthcare delivery. | 6+ years product management experience with 3+ years in platform/internal tooling products, strong data skills, and experience in regulated industries or marketplace models. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is building the next generation of healthcare - more personalized, proactive, and accessible than ever before. We’ve built a trusted brand and a best-in-class platform for treating self-diagnosed chronic conditions like hair loss and sexual health. Now, we’re expanding beyond reactive care into a future where diagnostics, personalized treatments, and AI-powered support redefine the healthcare experience Delivering on that vision requires a powerful care delivery platform, one that enables providers to deliver high-quality, personalized care at scale. As a Product Manager on the Care team, you’ll own a core domain within the Care Platform, designing and building the systems that power our providers’ ability to deliver care at scale. You’ll operate as a single-threaded owner for your area: defining the strategy, roadmap, and success metrics end-to-end. You Will: Develop a deep understanding of providers, clinical teams, and customers — uncovering the pain points that limit care delivery today, and translating them into scalable product solutions. Integrate company strategy, research, and market insights into product decisions that create differentiated user experiences. Collaborate closely with engineering leadership on platform architecture decisions, ensuring scalability and compliance. Consolidate feedback from growth, operations, medical, and technical stakeholders to shape a clear roadmap for the Care Platform. Define success metrics, measure impact rigorously, and balance customer value, technical feasibility, and business priorities. You Have: 6+ years of product management experience, with at least 3 years building platform or internal tooling products. A track record of owning complex, high-impact product areas end-to-end: from defining the problem to driving measurable business outcomes System & Domain Expertise: Experience building and scaling complex, interdependent platform systems across multiple domains. Preference for candidates with experience in a highly regulated industry (e.g., Healthcare, FinTech) or marketplace/network business model. Love of data - you intuitively understand the importance of information in the pursuit of the correct path forward, and you know how to access and leverage tools (SQL, Looker, Tableau, Excel, etc) to do so. You have deep curiosity and empathy — you seek to understand the why behind behavior and data Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead complex engineering projects, drive technical strategy, mentor engineers, and collaborate cross-functionally to enhance growth initiatives and customer experience. | 15+ years software engineering experience with deep architectural expertise, proficiency in modern frontend and backend technologies, strong leadership and communication skills, and experience driving cross-team initiatives. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking a highly skilled and motivated Senior Staff Engineer to join our Growth team. This full-stack role, with an emphasis on frontend development, will be crucial in driving the technical strategy and implementation of growth initiatives across our customer platform. You will lead complex engineering projects, mentor engineering talent, and collaborate with cross-functional teams to deliver high-impact solutions that enhance user acquisition, retention, and overall customer experience. You Will: Drive front-end excellence across Growth Engineering, ensuring the creation of fast, accessible, and visually polished experiences that reflect the Hims & Hers brand and delight users at every interaction. Champion UI performance, accessibility, and responsiveness, setting measurable standards (e.g., LCP, CLS, interactivity) and collaborating with teams to achieve top-tier metrics that directly improve conversion and engagement. Lead cross-team initiatives from inception through execution, coordinating stakeholders, managing risk, and ensuring delivery on key success metrics. Serve as the accountable technical leader for key systems or domains, taking ownership of both system outcomes and long-term evolution. Model principled decision-making, balancing short-term delivery with long-term system health and organizational scale. Champion cross-functional alignment, ensuring technical direction is tightly integrated with product strategy and roadmap priorities. Lead architectural design and evolution for systems that span multiple teams, aligning abstractions with long-term scalability and business goals. Raise the bar for code quality and engineering standards, ensuring that all solutions are robust, testable, observable, maintainable, secure, and scalable. Create and promote shared architectural patterns, tools, and infrastructure that improve engineering efficiency and velocity across teams. Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments. Proactively identify systemic risks and lead the design and implementation of resilient, observable, and scalable solutions. Mentor and guide staff and senior engineers, fostering a culture of innovation, collaboration, and excellence. Drive technical discussions and provide insights as a member of our technical advisory group to help guide and provide feedback on critical decisions and provide insights to shape the growth engineering strategy and roadmap. Drive a mindset of operational excellence through continuous improvement and learning. Analyze performance metrics and user feedback to inform technical direction and product enhancements, ensuring a seamless user experience. Stay on top of industry trends, emerging technologies, and best practices to continuously improve our engineering processes and product offerings. You Have: 15+ years as a software engineer, shipping production code. Proven track record of leading complex projects and driving successful cross-team initiatives. Deep architectural expertise in designing scalable, resilient, and maintainable systems in a modern software environment. Proficiency in modern frontend frameworks (e.g., React, Next, GraphQL) and libraries, as well as backend technologies (e.g., Node.js, Python). Expertise in operational excellence, including observability, incident response, reliability engineering, and risk mitigation. Exceptional problem-solving skills and the ability to think critically and strategically in a fast-paced environment. Skilled in aligning engineering efforts with product and business goals, and influencing roadmap priorities with long-term scalability in mind. Comfortable navigating high ambiguity and enabling teams to execute effectively in evolving or uncertain environments. Exceptional communication and leadership skills, with the ability to influence across a broad range of stakeholders. Proven track record of influencing and impacting without authority across teams and the company. Capable of prioritizing multiple projects in order to meet goals without management oversight. Experience introducing new architecture and design concepts, including coaching, adoption, and execution within your domain and aligned with tech organization strategies Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
The Motion Designer/Editor will edit, design, and animate performance-first ad creative across multiple channels. This role involves collaborating with various teams to translate performance insights into new iterations and tests. | Candidates should have 3-5 years of experience in motion design, video editing, or content production, preferably in a DTC or performance marketing environment. Strong proficiency in Adobe tools and a collaborative mindset are essential. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Motion Designer/Editor, Performance Creative will be a key member of the Paid Media Creative team, reporting into the VP, Performance Creative. This role is hands-on in bringing high-performing ad creative to life across Meta, TikTok, YouTube, Snap, and emerging channels. You’ll combine strong design, editing, and motion skills with a deep understanding of what drives engagement in paid channels. You’ll cut, animate, and version ad creative with speed, precision, and a focus on performance learnings — turning insights into visually compelling work that drives results. This is an ideal role for a technically skilled, creatively curious maker who thrives in a fast-paced, data-informed creative environment. You Will: Edit, design, and animate performance-first ad creative across multiple channels (Meta, TikTok, YouTube, Snap, etc.) Build, adapt and version concepts developed by yourself, the Senior Art Director and Creatives into multiple aspect ratios and formats. Add motion design, supers, transitions, and animation to enhance clarity and engagement. Collaborate closely with the creative strategy, growth, and production teams to translate performance insights into new iterations and tests. Organize, tag, and maintain project files and templates for efficient scaling of ad production. Stay current on platform trends, editing techniques, and motion design styles that drive results in paid media, especially with regard to AI. Contribute to shoot planning and post-production to ensure captured content is optimized for ad creative needs. Uphold high standards of craft in motion, design, and typography while moving at the pace of performance. You Have: 3–5 years of experience in motion design, video editing, or content production — ideally within a DTC, e-commerce, or performance marketing environment. Strong proficiency in Adobe Premiere Pro, After Effects, and Creative Suite (knowledge of Figma and AI tools is a plus). A sharp understanding of platform-native creative best practices across Meta, TikTok, and YouTube. Proven ability to produce, version, and deliver creative at scale without sacrificing quality. A collaborative mindset — you take direction well but also bring fresh ideas and problem-solving energy. Interest in using performance data as a creative feedback loop to improve and evolve the work. A portfolio that demonstrates motion, editing, and visual storytelling in the context of paid or social creative. Portfolio Requirements Please include a link to your portfolio with examples of video and motion work — ideally showing short-form, social, or paid ad creative. Be specific about your role in each project. Work that demonstrates platform fluency, strong design instincts, and a data-informed approach is especially valued. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Manage category P&L, build financial models and forecasts, support pricing and strategic finance decisions, and provide financial insights to leadership. | Bachelor's degree in Finance or Accounting (or equivalent experience), 2+ years in analytical financial roles, ability to manipulate large datasets, strategic thinking, and strong organizational skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is looking to hire an exceptional Financial Analyst, Category Management to join our strategic finance organization. This role will report to the Sr. Finance Manager, Category Management and is remote-based. As a Financial Analyst, you will own and be responsible for category P&L management, maintaining category financial models and revenue forecasts, building models for new products and pricing decisions, supporting ad-hoc strategic finance decisions, systems management, and customer lifetime value calculations. You Will: • Build, maintain, and fully own the revenue and contribution margin forecasts for multiple business lines • Act as a trusted advisor to category directors on cross-functional teams. You will develop and present your business leaders with the most current information, analysis, and insights to help them understand their short and long-term financial position • Own customer lifetime value models and be the subject matter expert of the unit economics of your responsible business lines. Guide leadership’s understanding and decision-making for the business • Construct and manage frameworks to evaluate the size, impact, and prioritization of competing initiatives • Regularly build Excel/gsheet models from scratch that solve a problem or answer a complex business question • Partner with cross-functional teams to set, manage, and optimize pricing across business lines • Define KPIs, develop scorecards, and build and automate reporting around them • Perform ad-hoc projects, financial analyses, and presentations for executive management and the Board of Directors • Participate in the preparation and review of annual, quarterly, and monthly budgets You Have: • B.S. in Finance or Accounting, or equivalent experience • 2+ years of experience in analytical financial roles such as strategic finance, investment banking, and/or consulting • The ability to manipulate large datasets is a must. Prior SQL or Looker experience is a plus • Strategic thinker who is intellectually curious • Highly organized and detail-oriented, with the ability to multitask • An ambitious self-starter who thrives in an ever-changing work environment Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead the design of user experiences for Hims & Hers, creating intuitive and user-focused designs. Collaborate with cross-functional teams to drive projects from start to finish while advocating for user needs through research and testing. | Candidates should have over 5 years of experience in UX or Product Design, with a strong focus on collaboration and communication. A holistic approach to design and proficiency in Figma are essential, along with a passion for growth and adaptability in a fast-paced environment. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers user experience. You will work closely alongside Design, Product Management and Engineering to build a best-in-class telemedicine product with varying complexity across multiple product categories and touchpoints. You should be a user-centric designer and problem solver, who is also excited to find simple, elegant solutions to meet our business goals. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design. This role will require a hands-on designer who is detail oriented, and driven to design intuitive user-focused experiences. You must feel comfortable being able to flex between being strategic and also executional, in addition to working in a fast-paced, startup-like environment. You are comfortable at defining problems, ideating concepts and synthesizing data, with the ability to translate dense, complex information into pixel-perfect design and prototypes. You Will: Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy. Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions. Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences. Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution. You Have: 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research You have a holistic approach to design, from high-level strategy to small design details You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others Excellent communication skills and ability to present your decisions and processes clearly and confidently Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels Adaptability and excitement for working in a fast-paced environment Solid visual craft with an eye for detail Expert proficiency with Figma Nice to Have: Previous experience building products 0-to-1 in a startup You have a passion for motion design, specifically as it relates to interaction Previous experience in telehealth, pharma, or healthcare Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Design, build, and operate a developer platform including Backstage portal expansion, onboarding legacy services, automating upgrades, establishing platform guardrails, and partnering with product teams to improve developer experience. | 7+ years in DevOps, SRE, Software or Platform engineering with production experience in cloud, containers, IaC, CI/CD, proficient coding skills in TypeScript/JavaScript, Go, Java or Python, and experience with developer portals or service catalogs. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Senior Platform Engineer to build the paved road for product teams and drive adoption of it at scale. You’ll design and operate the developer platform that powers our services, with a particular focus on expanding our Backstage portal from greenfield micro-service templating to full-fleet coverage including retro‑onboarding 100+ existing services and enabling repeatable, self‑service upgrades. You’ll partner deeply with product engineering to close the feedback loop so the platform gets used, not shelved. Reporting to: Director of Infrastructure & Platform You Will: Expand Backstage beyond greenfield: Stand up catalog ingestion and ownership models; create software templates and Scaffolder actions that let teams standardize, bootstrap, and retrofit existing repos into the platform. Retro‑onboard 100+ services: Build importers, linters, and migration playbooks to add legacy services to Backstage with clear docs, checks, and golden‑path defaults (CI, runtime, observability, security). Automate upgrades to prevent drift: Ship organization‑wide upgrade mechanisms (e.g., codemods/OpenRewrite, repo PR fan‑out) to keep SDKs, APIs, and platform dependencies current. Establish platform guardrails: Define scorecards/insights and CI policies (lint, contract checks, security baselines) that raise signals and make it easy for teams to get to “green.” Own core platform components: Design, build, and operate Kubernetes, IaC (e.g., Terraform), CI/CD pipelines, service templates, runtime addons, and shared libraries with SLOs and clear runbooks. Work closely with product teams: Partner with a rotating set of squads to co‑design golden paths, collect feedback, remove friction, and measure adoption and impact. Lead migrations and deprecations: Plan and execute multi‑repo changes (API versioning, SDK upgrades, framework/runtime bumps) with clear comms, docs, and safe rollout strategies. Measure what matters: Instrument developer experience and delivery metrics; use data to prioritize and iterate the platform roadmap. You Have: 7+ years as a DevOps, SRE, Software, or Platform Engineer building and operating services and the tooling around them. Bachelor’s in CS/Engineering or equivalent experience. Production experience with Backstage (or a similar developer portal), service catalogs, and software templates. Depth in cloud + containers (e.g., AWS, Kubernetes), infrastructure‑as‑code (Terraform or similar), and CI/CD. Proficient coding skills in at least one of TypeScript/JavaScript, Go, Java, or Python and familiarity with multi‑repo change management. A product mindset with empathy for developers; you seek feedback, simplify workflows, and bias toward adoption. Preferred Qualifications: Proven track record making platforms that developers choose to use self‑service workflows, templates, and documentation that accelerate delivery. Experience leading large-scale dependency and framework upgrades across many repos/services (e.g., automated PRs, codemods, or templated migrations), with safe rollout and measurable adoption. Hands‑on with observability (Datadog Preferred but Prometheus/Grafana, OpenTelemetry will all work) Security-first mindset and experience with secrets management, IAM/least privilege, container scanning, etc. Comfortable with RFCs, technical writing, and leading cross‑org programs. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead and execute internal communications strategy for Operations, support executive messaging, collaborate with HR and external communications, and leverage AI and data to optimize communication impact. | 10+ years in internal communications focused on operations, experience with on-site operational environments, executive communication support, AI and data-driven communication skills, and ability to work in a fast-paced remote environment. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Director of Internal Communications – Operations to lead communications for our Operations organization, which includes facilities, quality & safety, customer experience, and pharmaceutical operations. In this role, you’ll partner closely with Operations leads and HR to develop and deliver communications that bring clarity, consistency, and motivation to employees. You’ll also collaborate with our External Communications team to tell the story of our world-class Operations capabilities as we scale. This role will focus both on our on-site employee and remote Operations employee audiences, creating consistent messaging that unifies the function. This is an individual contributor role for someone who loves to roll up their sleeves, develop strategy, and execute day-to-day communications with excellence. The ideal candidate for this role thrives in a fast-moving, high-impact environment, balancing strategic thinking with hands-on delivery, and holds themselves to a high standard. You Will: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. You Have: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Develop and execute internal communications strategy for Operations, support executive messaging, partner with HR and Communications teams, leverage AI and data to optimize communications, and manage communication processes. | 10+ years internal communications experience focused on operations, proven ability to work with HR teams, use AI tools and data analytics, support senior executives, and operate in a fast-paced, remote-first environment. | Description: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. Requirements: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Benefits: • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats
Manage and support quality programs across pharmaceutical compounding sites, ensuring compliance, risk mitigation, and stakeholder alignment through project and change management. | Bachelor's degree in related field, 5+ years pharmaceutical project management experience, familiarity with compounding regulations and quality standards, PMP certification preferred, strong communication and leadership skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Program Manager, Quality role sits on the Compounding PMO team, led by the Director of Innovation Program Management, and will report to the Senior Program Manager, Quality. This role is responsible for supporting the entire quality organization and quality leadership across all 503a & 503b compounding programs as a functional partnership and will individually manage quality projects as well as support the quality organization on all ongoing initiatives. The goal of this role is to anticipate, mitigate, and navigate risk, maintain clear internal communication across all related teams company-wide, and keep all teams moving forward and in-sync. The role will require a combination of exceptional project management and change management skills as well as the knowledge of regulatory and quality requirements. The scope of this role will be broad and adaptive to support our teams and facilities as they grow. This role will be responsible for leading teams remotely as well as on-site. This is a remote role with regular travel (up to 30% of the time) to our compounding pharmacies located in Ohio, Arizona, and California. You Will: • Support the Senior Program Manager, Quality in managing Quality programs end-to-end across our 503a and 503b sterile and non-sterile pharmaceutical compounding programs, ensuring deliverables are met on time, risks are anticipated and mitigated, and stakeholders are kept informed. • Partner with senior Quality leadership, including the Global Head of Quality, to drive departmental initiatives and track progress against key performance indicators. • Develop and maintain project plans of varying sizes and scopes for quality-related initiatives, including compliance projects, facility improvements, and continuous improvement programs. • Coordinate with Operations, Pharmacy, R&D, and other cross-functional teams to ensure alignment, clear communication, and smooth execution of quality programs. • Support Quality Management System processes (e.g., Change Controls, CAPAs) to to drive the highest quality standards across the organization. • Schedule and lead cross-functional meetings, status calls, and deliverable reviews, maintaining organized notes and meeting summaries. • Drive continuous improvement efforts by recommending enhancements to systems, processes, and tools that strengthen operational and compliance robustness. • Develop high-quality documentation and presentations that clearly communicate complex information, demonstrate strategic insight, and convey a confident executive presence when engaging with senior leadership. • Show agility by adapting projects as they develop and change in order to meet the technical challenges in compliance with USP , , , and current Good Manufacturing Practice guidelines. You Have: • Bachelor's Degree in Health Administration, Pharmaceutical Sciences, Chemistry, Biotechnology, Public Health or related field. • 5+ years of project management experience in the Pharmaceutical industry. 503a and/or 503b Pharmaceutical Compounding experience is a plus. • Familiarity with USP , , , and cGMP standards is preferred. • PMP or similar project management certification is preferred. • Experience operating within product-driven organizations with many stakeholders and with fast-moving programs. • Excellent verbal and written communication skills. • Experience managing various stakeholders and being flexible to different working styles. • Extreme attention to detail and documentation. • Strong leadership and relationship-building skills with an ability to quickly make decisions while remaining objective. • Can-do, positive attitude that enjoys managing multiple projects and tasks simultaneously. • Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead end-to-end execution of strategic initiatives, manage external pharmacy partnerships, collaborate cross-functionally, monitor performance, and ensure operational excellence. | 8-10+ years project or operations management experience, preferably in order management, strong communication and stakeholder management skills, data-driven decision-making ability, and a BS/BA degree. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is seeking a Sr. Project Manager to join the Order Management team and will report to the Director of Order Management. This is a highly cross functional role and external-facing. Your work will ensure strategic initiatives are implemented in alignment with Operational and Company goals, ultimately ensuring on-time delivery and operational excellence across the network. Responsibilities: ● Lead end-to-end execution of high-impact initiatives that align with business objectives; concept to completion, ensuring timely delivery and high quality project deliverables, hitting milestones, clear documentation and proactive communication. ● Develop and manage new and existing external pharmacy partnerships including establishing standardized processes and best practices, development of KPIs, identifying areas of improvement - process or systematic, leading recurring business reviews and serving as primary point of contact. ● Drive performance of external pharmacy partnerships for key milestones to ensure on time customer delivery and operational goals. ● Collaborate with cross functional groups, including but not limited to Pharmacy Partners, Operations, System Product teams, CareOps (CX and Telemed) and balance stakeholders, customer, clinical and business needs. ● Own clear and regular communication on progress, potential blockers and escalations with relevant stakeholders, including Operations senior leadership. ● Continuously monitor and analyze performance to identify patterns, trends and opportunities for improvement and implement recommendations. ● Document issues, decisions, and process changes to ensure transparency and continuous improvement. Qualifications: ● 8-10+ years of experience in project management or operations manager, preferable in order management ● BS/BA degree is required, MBA preferred ● Hands-on experience leading cross-functional initiatives from planning to execution, preferably in a dynamic business environment ● Strong written and verbal communication skills; experience presenting to cross- functional, technical and non-technical stakeholders in easily understood formats ● Ability to build strong relationships, collaborate effectively across all levels of the organization, from senior executives to operational teams, and influence key stakeholders. ● Ability to synthesize complex data, generate insights, and drive data-informed decision-making. ● Success in analytical and operations role within a rapidly growing company: balancing data-driven quantitative and qualitative inputs for rapid decision-making and execution Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
Lead CRM acquisition strategy, build lead generation programs, analyze CRM KPIs, partner cross-functionally, develop testing roadmaps, launch automated campaigns, and manage a small team. | 5-8 years CRM and lifecycle experience, familiarity with ESPs like Braze or Marketo, customer-centric mindset, strong communication skills, and preferably healthcare or wellness industry knowledge. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Sr. CRM Manager to join our growing team. The ideal candidate is passionate about the end-to-end customer journey, is a natural at empathizing with the customer, and is relentless at finding the levers to drive customer engagement. You understand the important role acquisition plays in retention, and you know how to partner with cross-functional teams to unlock new customer-centric strategies. You know CRM is so much more than just sending emails, and you’re excited to think outside the box when it comes to how to drive customer engagement. You Will: • Lead the CRM acquisition strategy for all verticals, leveraging email, push, SMS, and in-app messages • Build and scale our lead generation program from the ground up, including SMS opt-in • Regularly analyze CRM funnel KPI’s to identify opportunities to optimize pre- and post-click experiences with cross-functional teams • Partner with cross-functional stakeholders from Integrated Marketing, Product Marketing, Product, Insights, and more to advance acquisition and retention goals • Develop best-in-class testing roadmaps from experimentation, planning, and development to scaling the learning • Work with our product, data, and engineering teams to design and launch complex automated campaigns and ensure high-quality, error-free implementation, testing, and QA of CRM campaigns • Work with the Director, CRM, and Sr. CRM Managers to overhaul reporting structure and dashboards to unlock program visibility internally and to cross-functional teams • Manage, mentor, and develop a team of 1 with an opportunity to grow the team You Have: • Bachelor’s Degree or equivalent work experience • 5-8 years of experience in CRM & Lifecycle, subscription experience a plus • A knack for managing complexity and paying attention to the finer details, while also seeing the big picture and appreciating progress over perfection • Customer-centric mindset with experience using customer insights (qualitative and quantitative) to inform business strategy and day-to-day decision-making • Ability to communicate the benefits of strategies to business audiences of all levels • Expertise in bringing cross-functional stakeholders together to advance retention goals • Familiarity with Braze, Iterable, Marketo, or similar ESP • Ability to drive experimentation focused on core success metrics • Knowledge of HTML, CSS, and email client basics • An in-depth understanding of the healthcare, wellness, or CPG industry is a plus • Knowledge of FDA & HIPAA regulations is a plus • Strong desire and curiosity to learn Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
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