Hims & Hers

Oversee and optimize warehouse operations, safety, and team management across multiple shifts. | 7+ years in fulfillment, warehouse, or distribution management, with safety, project management, and Lean Six Sigma experience. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: As an Operations Manager, you will be responsible for overseeing and driving all warehouse operations and employees across multiple growing shifts. You will be a part of the management team and be a key stakeholder in building something from the ground up that has a tremendous impact as Hims/Hers grows. This role is based in Gilbert, AZ and will report to the Sr. Operations Manager. You Will: Provide leadership, guidance and training in all the warehouse functional areas, including order handling, wave management, shipping of pharmaceutical and over the counter products, and material handling. Lead a team of area managers and other warehouse personnel creating an environment that encourages and fosters continuous improvement, providing clearly defined roles and responsibilities through mentorship and training. Demonstrate a deep knowledge of the capabilities and constraints of multiple interacting fulfillment systems. Collaborate with cross-functional partners to ensure your team has the tools and products they need when they need them to complete their responsibilities in the warehouse. Establish, and maintain coordination of, activities and information sharing with all internal warehouse departments, as well as external offices and partners. Responsible for creating and maintaining a safe work environment that’s compliant with all applicable federal and state law regarding the storage of materials, warehouse safety and cleanliness (FDA, OSHA). Expanding operations to multiple shifts to maximize throughput whilst maintain culture. Safeguard warehouse operations and content by establishing and monitoring security procedures and protocols. Implement and manage all warehouse inventory processes which include reconciliation, loss prevention and control. Implement and maintain all Quality Assurance/Control policies and procedures. Constantly seeks ways to improve efficiency, quality & cost control where applicable. Submit accurate and timely reports, attend meetings, and drive company OKRs and KPIs. Represent the company with integrity and professionalism Other duties and projects as assigned. You Have: 7+ years of working experience in Fulfillment, Warehouse or Distribution environment. 7+ years in a Supervisory/Management role. 2+ years of OHSHA safety experience. Bachelor’s degree or equivalent work experience. Proven experience leading technically complex projects. Demonstrated ability to effectively train and manage others. Demonstrated ability to work within WMS. Six Sigma/ Lean Principle experience Proficient knowledge of personal computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail, WMS/WCS systems. Excellent communications skills both verbal and written. Strong leadership, team building, organizational and interpersonal skills with proven ability to exercise accurate judgement and execute appropriate course of action. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Oversee and optimize warehouse operations, lead teams, ensure safety and compliance, and drive continuous improvement. | 7+ years in fulfillment or warehouse management, supervisory experience, safety expertise, and proficiency with WMS systems. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: As an Operations Manager, you will be responsible for overseeing and driving all warehouse operations and employees across multiple growing shifts. You will be a part of the management team and be a key stakeholder in building something from the ground up that has a tremendous impact as Hims/Hers grows. This role is based in Gilbert, AZ and will report to the Sr. Operations Manager. You Will: Provide leadership, guidance and training in all the warehouse functional areas, including order handling, wave management, shipping of pharmaceutical and over the counter products, and material handling. Lead a team of area managers and other warehouse personnel creating an environment that encourages and fosters continuous improvement, providing clearly defined roles and responsibilities through mentorship and training. Demonstrate a deep knowledge of the capabilities and constraints of multiple interacting fulfillment systems. Collaborate with cross-functional partners to ensure your team has the tools and products they need when they need them to complete their responsibilities in the warehouse. Establish, and maintain coordination of, activities and information sharing with all internal warehouse departments, as well as external offices and partners. Responsible for creating and maintaining a safe work environment that’s compliant with all applicable federal and state law regarding the storage of materials, warehouse safety and cleanliness (FDA, OSHA). Expanding operations to multiple shifts to maximize throughput whilst maintain culture. Safeguard warehouse operations and content by establishing and monitoring security procedures and protocols. Implement and manage all warehouse inventory processes which include reconciliation, loss prevention and control. Implement and maintain all Quality Assurance/Control policies and procedures. Constantly seeks ways to improve efficiency, quality & cost control where applicable. Submit accurate and timely reports, attend meetings, and drive company OKRs and KPIs. Represent the company with integrity and professionalism Other duties and projects as assigned. You Have: 7+ years of working experience in Fulfillment, Warehouse or Distribution environment. 7+ years in a Supervisory/Management role. 2+ years of OHSHA safety experience. Bachelor’s degree or equivalent work experience. Proven experience leading technically complex projects. Demonstrated ability to effectively train and manage others. Demonstrated ability to work within WMS. Six Sigma/ Lean Principle experience Proficient knowledge of personal computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail, WMS/WCS systems. Excellent communications skills both verbal and written. Strong leadership, team building, organizational and interpersonal skills with proven ability to exercise accurate judgement and execute appropriate course of action. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead state government affairs strategies, influence policy, and build relationships with policymakers and stakeholders in the Midwest. | Over 12 years of experience in state government affairs and public policy, with deep knowledge of Midwest political and regulatory processes, and proven success in legislative and regulatory advocacy. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: As Director, State Government Affairs, you will lead Hims & Hers’ public policy initiatives for redefining healthcare. Focused on states in the Midwest region, you will develop, lead, and execute comprehensive government affairs strategies, shape and influence state-level policy, and drive legislative and regulatory outcomes that advance the company’s priorities and enable improved healthcare outcomes for our customers. You will be a trusted advisor and thought leader internally and externally, working closely with executive leadership and cross-functional teams, including legal, communications, clinical, and operations. You will bring a passion for how new technologies can transform healthcare, and a strong desire to shape the public policy environment to support innovation and access. You will report directly to the Vice President of State Government Affairs. Preference for candidates based in the Midwest US, including such states as Illinois, Indiana, Iowa, Ohio and other states in the midwestern region. You Will: • Strategic Advocacy & Representation • Develop, lead, and execute comprehensive state government affairs strategies in the Midwest region. • Represent Hims & Hers with executive branch officials, legislators, regulators, and other key stakeholders, acting as a senior leader and advocate in high-stakes discussions. • Oversee and direct Hims & Hers’ external representation in meetings, public forums, hearings, and coalition discussions, ensuring alignment with company priorities. • Oversee the creation and delivery of policy materials, including testimony, position papers, and public communications. • Stakeholder Relationship Management • Build and maintain influential relationships with trade associations, coalitions, policymaker organizations (including legislators, governors, and AGs), and regulatory boards, successfully advancing Hims & Hers’ interests within those organizations. • Provide oversight and direction to external consultants and lobbyists, ensuring effective advocacy and alignment with company goals. • Policy Development & Political Engagement • Anticipate, monitor, and analyze legislation and regulation in the Midwest region affecting Hims & Hers business priorities, including pharmacy compounding, privacy, AI, and telehealth issues. • Partner with internal leaders to ensure alignment between business priorities and public policy goals. • Lead the design and evolution of the company’s political giving strategy and broader political engagement initiatives. • Spearhead coalition-building efforts on key policy issues critical to Hims & Hers’ growth and customers. • Thought Leadership • Establish Hims & Hers as a recognized leader in policy discussions, conferences, and task forces. • Identify and drive opportunities to elevate Hims & Hers’ voice in shaping the future of healthcare policy, particularly in support of personalized telehealth services. You Have: • 12+ years of experience in state government affairs and public policy; familiarity with privacy, AI, and telehealth policy issues. • Deep understanding of political and regulatory processes in the Midwest U.S. states. • Proven track record of shaping and achieving results with state legislatures, governor’s offices, regulatory boards, and trade associations. • Exceptional strategic thinking, writing, presentation, and interpersonal communication skills. • High political acumen, with significant experience designing and executing political engagement and giving strategies. • Demonstrated ability to operate as a senior leader in a fast-paced, mission-driven, highly collaborative environment. • Willingness to travel as needed within the region and to national conferences and events (up to 30%). Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Design and implement operational flows, manage vendor relationships, and drive process improvements within the Customer Care organization. | Extensive experience in operational programs, vendor management, contact center operations, and process re-engineering, with strong stakeholder management skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role We’re seeking an experienced Sr. Program Manager, Operational Excellence to drive process innovation and partner performance within the Care Experience organization. This role leads the design and implementation of new operational flows for customer care teams—driving efficiency, quality, and seamless coordination between internal stakeholders and outsourced partners. You’ll play a key role in shaping how we support our customers at scale. This role combines process design, vendor management, and execution excellence—turning complex operational challenges into streamlined, scalable solutions. You’ll partner closely with operations leaders to deliver initiatives that make customer support more efficient, consistent, and impactful. This role requires international travel 2-3x per year. What You Will Do • Own the operational excellence strategy for Customer Care, ensuring alignment with company growth goals and service level standards. • Manage and optimize outsourced partner relationships (BPOs), establishing rigorous performance standards and driving accountability for quality and efficiency. • Design and launch new operational flows, creating the standard operating procedures (SOPs) and workflows required to support new product launches and service expansions. • Drive the execution of cross-functional initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, and Customer Care teams to tool and automate support processes. • Establish and monitor success metrics, tying program outcomes directly to Customer Satisfaction (CSAT), Average Handle Time (AHT), and First Contact Resolution (FCR). • Partner with support and clinical leaders to identify friction points in the customer journey and remove operational barriers through process re-engineering. • Champion process improvement and standardization, enhancing how support teams operate and how vendor performance is measured across the Care Experience organization. • Oversee launch readiness for new support channels, embedding feedback loops and data insights to refine agent training and partner workflows. • Represent the Care Experience organization in vendor business reviews, influencing external stakeholders and guiding strategic resource planning. • Foster a culture of continuous improvement, transparency, and operational rigor across the internal and external support ecosystem. What You’ll Bring • 8-12+ years of experience leading operational programs, process improvement, or vendor management in fast-paced technology-enabled service organizations. • 4+ years of experience specifically managing outsourced partners (BPOs) or building customer support operations at scale. • Demonstrated success driving operational transformation from conception to execution with measurable improvements in efficiency and customer experience. • Deep understanding of contact center operations, support workflows, and workforce management principles. • Proven ability to translate strategic vision into actionable process maps and deliver through influence across technical and non-technical teams. • Exceptional stakeholder management and negotiation skills, with the ability to manage external partners and internal leadership expectations. • Strong systems thinking, Six Sigma/Lean methodology exposure, and change management expertise. • Adept at operating in fast-paced, ambiguous environments, balancing detailed process work with high-level strategy. • Bachelor’s degree required • PMP, COPC, or Six Sigma certification is a plus. Why Hims & Hers • At Hims & Hers, we’re transforming access to healthcare through innovative, evidence-based telemedicine. • As a leader in our Care Experience team, you’ll have the opportunity to shape how we support millions—ensuring that every customer interaction reflects our commitment to quality, compassion, and continuous improvement. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Designing and implementing operational workflows, managing outsourced partners, and driving continuous process improvements within customer support functions. | Extensive experience in operational programs, vendor management, and process re-engineering, with a background in contact center operations or support workflows. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role We’re seeking an experienced Sr. Program Manager, Operational Excellence to drive process innovation and partner performance within the Care Experience organization. This role leads the design and implementation of new operational flows for customer care teams—driving efficiency, quality, and seamless coordination between internal stakeholders and outsourced partners. You’ll play a key role in shaping how we support our customers at scale. This role combines process design, vendor management, and execution excellence—turning complex operational challenges into streamlined, scalable solutions. You’ll partner closely with operations leaders to deliver initiatives that make customer support more efficient, consistent, and impactful. This role requires international travel 2-3x per year. What You Will Do • Own the operational excellence strategy for Customer Care, ensuring alignment with company growth goals and service level standards. • Manage and optimize outsourced partner relationships (BPOs), establishing rigorous performance standards and driving accountability for quality and efficiency. • Design and launch new operational flows, creating the standard operating procedures (SOPs) and workflows required to support new product launches and service expansions. • Drive the execution of cross-functional initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, and Customer Care teams to tool and automate support processes. • Establish and monitor success metrics, tying program outcomes directly to Customer Satisfaction (CSAT), Average Handle Time (AHT), and First Contact Resolution (FCR). • Partner with support and clinical leaders to identify friction points in the customer journey and remove operational barriers through process re-engineering. • Champion process improvement and standardization, enhancing how support teams operate and how vendor performance is measured across the Care Experience organization. • Oversee launch readiness for new support channels, embedding feedback loops and data insights to refine agent training and partner workflows. • Represent the Care Experience organization in vendor business reviews, influencing external stakeholders and guiding strategic resource planning. • Foster a culture of continuous improvement, transparency, and operational rigor across the internal and external support ecosystem. What You’ll Bring • 8-12+ years of experience leading operational programs, process improvement, or vendor management in fast-paced technology-enabled service organizations. • 4+ years of experience specifically managing outsourced partners (BPOs) or building customer support operations at scale. • Demonstrated success driving operational transformation from conception to execution with measurable improvements in efficiency and customer experience. • Deep understanding of contact center operations, support workflows, and workforce management principles. • Proven ability to translate strategic vision into actionable process maps and deliver through influence across technical and non-technical teams. • Exceptional stakeholder management and negotiation skills, with the ability to manage external partners and internal leadership expectations. • Strong systems thinking, Six Sigma/Lean methodology exposure, and change management expertise. • Adept at operating in fast-paced, ambiguous environments, balancing detailed process work with high-level strategy. • Bachelor’s degree required • PMP, COPC, or Six Sigma certification is a plus. Why Hims & Hers • At Hims & Hers, we’re transforming access to healthcare through innovative, evidence-based telemedicine. • As a leader in our Care Experience team, you’ll have the opportunity to shape how we support millions—ensuring that every customer interaction reflects our commitment to quality, compassion, and continuous improvement. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead strategy, roadmap, and execution of consumer-facing digital health products, collaborating across teams to enhance user experience and drive business impact. | Over 6 years of experience in product management or related roles, with a proven track record in building scalable, customer-centric digital products, and strong technical acumen. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visithims.com/about andhims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visitwww.hims.com/careers-professionals. About the Role: We are seeking a highly skilled Senior Product Manager with deep experience building consumer-facing digital products to lead strategy, roadmap development, and execution across key customer experiences and treatment categories. This role sits at the intersection of customer experience, growth, and technical product development—owning initiatives that enhance the end-to-end user journey, accelerate adoption of treatments, and deliver scalable, high-quality healthcare experiences across app and web. You will work cross-functionally with design, engineering, marketing, clinical, operations, and data teams to develop intuitive and impactful features that meet diverse patient needs. This role requires a strategic thinker with strong technical acumen, a user-centered mindset, and the ability to drive measurable business and customer outcomes. You Will: Lead projects through the ideation, technical development, and launch of innovative customer experience features Break down complex, behind-the-scenes projects into discrete phases that deliver value to users and the business incrementally. Consolidate feedback from marketing, operations, medical, and technical stakeholders to develop strategies to accelerate adoption of treatments Guide and support a team of engineers to help them achieve the right balance between enabling growth and ensuring a stable and accurate experience for our users. Help influence short to long-term roadmaps, and drive long-term scalability, balancing with day-to-day improvements Maximize efficiency in a fast-growing company with a constantly evolving environment You Have: 6+ years of experience in Product Management, working collaboratively with engineering and design teams Experience in a growth or consumer-oriented product management role A track record of building and shipping products that customers love and drive meaningful business impact Strategic and tactical experience designing, building, and executing scalable processes from scratch, ideally in an operations-intensive environment Ability to dive deep with engineers to make technical tradeoff decisions and summarize it all for non-technical stakeholders and executives. Our Benefits (there are more, but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers online products 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Own and develop scalable platform systems within the healthcare domain, translating user needs into product solutions, and collaborating with technical teams to ensure compliance and scalability. | Over 8 years of product management experience, especially in platform or internal tooling products, with strong data skills and experience in regulated industries like healthcare. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is building the next generation of healthcare - more personalized, proactive, and accessible than ever before. We’ve built a trusted brand and a best-in-class platform for treating self-diagnosed chronic conditions like hair loss and sexual health. Now, we’re expanding beyond reactive care into a future where diagnostics, personalized treatments, and AI-powered support redefine the healthcare experience Delivering on that vision requires a powerful care delivery platform, one that enables providers to deliver high-quality, personalized care at scale. As a Product Manager on the Care team, you’ll own a core domain within the Care Platform, designing and building the systems that power our providers’ ability to deliver care at scale. You’ll operate as a single-threaded owner for your area: defining the strategy, roadmap, and success metrics end-to-end. You Will: • Develop a deep understanding of providers, clinical teams, and customers — uncovering the pain points that limit care delivery today, and translating them into scalable product solutions. • Integrate company strategy, research, and market insights into product decisions that create differentiated user experiences. • Collaborate closely with engineering leadership on platform architecture decisions, ensuring scalability and compliance. • Consolidate feedback from growth, operations, medical, and technical stakeholders to shape a clear roadmap for the Care Platform. • Define success metrics, measure impact rigorously, and balance customer value, technical feasibility, and business priorities. You Have: • 8+ years of product management experience, with at least 3 years building platform or internal tooling products. • A track record of owning complex, high-impact product areas end-to-end: from defining the problem to driving measurable business outcomes • System & Domain Expertise: Experience building and scaling complex, interdependent platform systems across multiple domains. Preference for candidates with experience in a highly regulated industry (e.g., Healthcare, FinTech) or marketplace/network business model. • Love of data - you intuitively understand the importance of information in the pursuit of the correct path forward, and you know how to access and leverage tools (SQL, Looker, Tableau, Excel, etc) to do so. • You have deep curiosity and empathy — you seek to understand the why behind behavior and data Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and execute internal communications strategy for Operations, support executive messaging, collaborate with HR and external communications, and leverage AI and data to optimize communication impact. | 10+ years in internal communications focused on operations, experience with on-site operational environments, executive communication support, AI and data-driven communication skills, and ability to work in a fast-paced remote environment. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Director of Internal Communications – Operations to lead communications for our Operations organization, which includes facilities, quality & safety, customer experience, and pharmaceutical operations. In this role, you’ll partner closely with Operations leads and HR to develop and deliver communications that bring clarity, consistency, and motivation to employees. You’ll also collaborate with our External Communications team to tell the story of our world-class Operations capabilities as we scale. This role will focus both on our on-site employee and remote Operations employee audiences, creating consistent messaging that unifies the function. This is an individual contributor role for someone who loves to roll up their sleeves, develop strategy, and execute day-to-day communications with excellence. The ideal candidate for this role thrives in a fast-moving, high-impact environment, balancing strategic thinking with hands-on delivery, and holds themselves to a high standard. You Will: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. You Have: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Develop and execute internal communications strategy for Operations, support executive messaging, partner with HR and Communications teams, leverage AI and data to optimize communications, and manage communication processes. | 10+ years internal communications experience focused on operations, proven ability to work with HR teams, use AI tools and data analytics, support senior executives, and operate in a fast-paced, remote-first environment. | Description: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. Requirements: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Benefits: • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats

Manage and support quality programs across pharmaceutical compounding sites, ensuring compliance, risk mitigation, and stakeholder alignment through project and change management. | Bachelor's degree in related field, 5+ years pharmaceutical project management experience, familiarity with compounding regulations and quality standards, PMP certification preferred, strong communication and leadership skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Program Manager, Quality role sits on the Compounding PMO team, led by the Director of Innovation Program Management, and will report to the Senior Program Manager, Quality. This role is responsible for supporting the entire quality organization and quality leadership across all 503a & 503b compounding programs as a functional partnership and will individually manage quality projects as well as support the quality organization on all ongoing initiatives. The goal of this role is to anticipate, mitigate, and navigate risk, maintain clear internal communication across all related teams company-wide, and keep all teams moving forward and in-sync. The role will require a combination of exceptional project management and change management skills as well as the knowledge of regulatory and quality requirements. The scope of this role will be broad and adaptive to support our teams and facilities as they grow. This role will be responsible for leading teams remotely as well as on-site. This is a remote role with regular travel (up to 30% of the time) to our compounding pharmacies located in Ohio, Arizona, and California. You Will: • Support the Senior Program Manager, Quality in managing Quality programs end-to-end across our 503a and 503b sterile and non-sterile pharmaceutical compounding programs, ensuring deliverables are met on time, risks are anticipated and mitigated, and stakeholders are kept informed. • Partner with senior Quality leadership, including the Global Head of Quality, to drive departmental initiatives and track progress against key performance indicators. • Develop and maintain project plans of varying sizes and scopes for quality-related initiatives, including compliance projects, facility improvements, and continuous improvement programs. • Coordinate with Operations, Pharmacy, R&D, and other cross-functional teams to ensure alignment, clear communication, and smooth execution of quality programs. • Support Quality Management System processes (e.g., Change Controls, CAPAs) to to drive the highest quality standards across the organization. • Schedule and lead cross-functional meetings, status calls, and deliverable reviews, maintaining organized notes and meeting summaries. • Drive continuous improvement efforts by recommending enhancements to systems, processes, and tools that strengthen operational and compliance robustness. • Develop high-quality documentation and presentations that clearly communicate complex information, demonstrate strategic insight, and convey a confident executive presence when engaging with senior leadership. • Show agility by adapting projects as they develop and change in order to meet the technical challenges in compliance with USP , , , and current Good Manufacturing Practice guidelines. You Have: • Bachelor's Degree in Health Administration, Pharmaceutical Sciences, Chemistry, Biotechnology, Public Health or related field. • 5+ years of project management experience in the Pharmaceutical industry. 503a and/or 503b Pharmaceutical Compounding experience is a plus. • Familiarity with USP , , , and cGMP standards is preferred. • PMP or similar project management certification is preferred. • Experience operating within product-driven organizations with many stakeholders and with fast-moving programs. • Excellent verbal and written communication skills. • Experience managing various stakeholders and being flexible to different working styles. • Extreme attention to detail and documentation. • Strong leadership and relationship-building skills with an ability to quickly make decisions while remaining objective. • Can-do, positive attitude that enjoys managing multiple projects and tasks simultaneously. • Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead end-to-end execution of strategic initiatives, manage external pharmacy partnerships, collaborate cross-functionally, monitor performance, and ensure operational excellence. | 8-10+ years project or operations management experience, preferably in order management, strong communication and stakeholder management skills, data-driven decision-making ability, and a BS/BA degree. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is seeking a Sr. Project Manager to join the Order Management team and will report to the Director of Order Management. This is a highly cross functional role and external-facing. Your work will ensure strategic initiatives are implemented in alignment with Operational and Company goals, ultimately ensuring on-time delivery and operational excellence across the network. Responsibilities: ● Lead end-to-end execution of high-impact initiatives that align with business objectives; concept to completion, ensuring timely delivery and high quality project deliverables, hitting milestones, clear documentation and proactive communication. ● Develop and manage new and existing external pharmacy partnerships including establishing standardized processes and best practices, development of KPIs, identifying areas of improvement - process or systematic, leading recurring business reviews and serving as primary point of contact. ● Drive performance of external pharmacy partnerships for key milestones to ensure on time customer delivery and operational goals. ● Collaborate with cross functional groups, including but not limited to Pharmacy Partners, Operations, System Product teams, CareOps (CX and Telemed) and balance stakeholders, customer, clinical and business needs. ● Own clear and regular communication on progress, potential blockers and escalations with relevant stakeholders, including Operations senior leadership. ● Continuously monitor and analyze performance to identify patterns, trends and opportunities for improvement and implement recommendations. ● Document issues, decisions, and process changes to ensure transparency and continuous improvement. Qualifications: ● 8-10+ years of experience in project management or operations manager, preferable in order management ● BS/BA degree is required, MBA preferred ● Hands-on experience leading cross-functional initiatives from planning to execution, preferably in a dynamic business environment ● Strong written and verbal communication skills; experience presenting to cross- functional, technical and non-technical stakeholders in easily understood formats ● Ability to build strong relationships, collaborate effectively across all levels of the organization, from senior executives to operational teams, and influence key stakeholders. ● Ability to synthesize complex data, generate insights, and drive data-informed decision-making. ● Success in analytical and operations role within a rapidly growing company: balancing data-driven quantitative and qualitative inputs for rapid decision-making and execution Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead CRM acquisition strategy, build lead generation programs, analyze CRM KPIs, partner cross-functionally, develop testing roadmaps, launch automated campaigns, and manage a small team. | 5-8 years CRM and lifecycle experience, familiarity with ESPs like Braze or Marketo, customer-centric mindset, strong communication skills, and preferably healthcare or wellness industry knowledge. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Sr. CRM Manager to join our growing team. The ideal candidate is passionate about the end-to-end customer journey, is a natural at empathizing with the customer, and is relentless at finding the levers to drive customer engagement. You understand the important role acquisition plays in retention, and you know how to partner with cross-functional teams to unlock new customer-centric strategies. You know CRM is so much more than just sending emails, and you’re excited to think outside the box when it comes to how to drive customer engagement. You Will: • Lead the CRM acquisition strategy for all verticals, leveraging email, push, SMS, and in-app messages • Build and scale our lead generation program from the ground up, including SMS opt-in • Regularly analyze CRM funnel KPI’s to identify opportunities to optimize pre- and post-click experiences with cross-functional teams • Partner with cross-functional stakeholders from Integrated Marketing, Product Marketing, Product, Insights, and more to advance acquisition and retention goals • Develop best-in-class testing roadmaps from experimentation, planning, and development to scaling the learning • Work with our product, data, and engineering teams to design and launch complex automated campaigns and ensure high-quality, error-free implementation, testing, and QA of CRM campaigns • Work with the Director, CRM, and Sr. CRM Managers to overhaul reporting structure and dashboards to unlock program visibility internally and to cross-functional teams • Manage, mentor, and develop a team of 1 with an opportunity to grow the team You Have: • Bachelor’s Degree or equivalent work experience • 5-8 years of experience in CRM & Lifecycle, subscription experience a plus • A knack for managing complexity and paying attention to the finer details, while also seeing the big picture and appreciating progress over perfection • Customer-centric mindset with experience using customer insights (qualitative and quantitative) to inform business strategy and day-to-day decision-making • Ability to communicate the benefits of strategies to business audiences of all levels • Expertise in bringing cross-functional stakeholders together to advance retention goals • Familiarity with Braze, Iterable, Marketo, or similar ESP • Ability to drive experimentation focused on core success metrics • Knowledge of HTML, CSS, and email client basics • An in-depth understanding of the healthcare, wellness, or CPG industry is a plus • Knowledge of FDA & HIPAA regulations is a plus • Strong desire and curiosity to learn Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and own the roadmap for prescription routing and fulfillment systems, optimize distribution and shipment processes, ensure regulatory compliance, and collaborate across engineering, pharmacy, and operations teams. | 7+ years product management experience with 4+ years in pharmacy, fulfillment, supply chain or manufacturing software, proven success in complex cross-functional systems, strategic and tactical execution skills, and strong communication abilities. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role Hims & Hers is redefining wellness and healthcare with a fully integrated consumer, clinician, and pharmacy experience designed for the way patients want to be treated today. We are hiring a Lead Product Manager to own and expand our Fulfillment Distribution and Routing systems. This role will shape the future of how prescriptions move across our network—covering routing, Rx and order transfers, pharmacy-to-pharmacy data sharing, shipment optimization, and integrations with third-party partners. The right leader will not only address today’s operational needs but also build scalable, global solutions that anticipate tomorrow’s challenges. This role sits at the center of our supply chain, fulfillment, and pharmacy operations, requiring a sharp operator who can balance execution at a small scale with strategy at a network level. If you’re excited by solving deeply complex problems in routing, compliance, and patient experience—and can do so with speed, creativity, and rigor—this is the role for you. You Will: Own and drive the roadmap for Prescription and Order Routing, including patient titration schedules, site-to-site Rx transfers, shipment split/consolidation, and network redundancy. Lead strategy and execution for pharmacy-to-pharmacy data sharing and 3rd party pharmacy integrations. Design and deliver transportation and distribution optimization solutions that improve performance, reduce cost, and scale internationally. Break down highly complex challenges into clear, iterative projects that deliver incremental value. Partner closely with engineering, pharmacy, operations, and compliance to develop scalable, compliant, and innovative systems. Identify opportunities to incorporate AI and automation as core methods of working within routing and distribution. Ensure solutions meet or exceed requirements for regulatory oversight (FDA, Boards of Pharmacy, USP) while maintaining efficiency and patient-first outcomes. Act as a domain steward while filling critical near-term gaps across compounding, material management, and shipment management. You Have: 7+ years of Product Management experience, with at least 4+ years in pharmacy, fulfillment, supply chain, or manufacturing software. Proven success leading complex, cross-functional systems with tight interdependencies. Experience with distribution, routing, or network optimization at scale. A strong track record of shipping complex products that customers and stakeholders love. Ability to think strategically while executing tactically, balancing long-term scalability with near-term operational needs. Comfort working with engineers to make tradeoff decisions, and the ability to clearly communicate technical complexity to non-technical stakeholders. High EQ, low ego, and a collaborative style that makes you a valued partner across functions. Bachelor’s degree in Business, Computer Science, Engineering, or related field, or equivalent work experience. Our Benefits (there are more, but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits, including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Design and maintain data solutions and dashboards to support quality monitoring and compliance in FDA-regulated pharmacy operations, collaborating with multiple stakeholders. | 8+ years in data or operations analytics, experience with quality functions in FDA-regulated environments, strong SQL and analytics tool proficiency, statistical analysis skills, and excellent communication. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: As a Lead Data Analyst for Operations Analytics with a dedicated focus on Quality, you will play a critical role in supporting our Quality organization and ensuring compliance within Board of Pharmacy and FDA-regulated pharmacy operations. This role is focused on building trusted data solutions that improve quality monitoring, compliance visibility, and process efficiency across Hims & Hers’ operations. You will work closely with stakeholders in Quality, Dispense & Fulfillment, Operations Assurance, Compounding, Supply Chain, and Operations Finance to design, implement, and maintain data pipelines, dashboards, and reporting solutions. Your expertise will enable the Quality team to identify trends, proactively address risks, and drive continuous improvement in compliance and patient safety. This fully remote role reports directly to the Senior Manager of Operations Analytics, fostering a collaborative environment that prioritizes growth, rigor, and innovation. You Will: Serve as the dedicated analytics partner for the Quality team, ensuring alignment with FDA and pharmacy compliance requirements. Own the accuracy, completeness, and compliance readiness of operational quality data. Design, develop, and maintain dashboards and reports to monitor Quality performance metrics (e.g., notification to management (NtM), deviations, CAPAs, audits, complaints, pharmacy compliance KPIs). Collaborate with Quality and Operations stakeholders to define data needs and translate them into scalable data solutions. Perform in-depth analysis of quality events and operational data to uncover patterns, risks, and improvement opportunities. Perform statistical analysis to support root cause investigations, monitor process stability, and assess effectiveness of quality improvements. Build and maintain data pipelines and workflows in collaboration with Data Engineering, ensuring data accuracy, timeliness, and scalability. Contribute to automation of reporting and monitoring to improve efficiency and regulatory readiness. Act as a liaison between the Quality organization, Data Engineering, and other operational functions, ensuring consistent data use and governance. Support other functional areas within the operations organization as needed. Communicate findings and recommendations effectively to technical and non-technical stakeholders. You Have: 8+ years of experience in data analysis, operations analytics, or a related field. Experience working with Quality functions in a pharmacy or FDA-regulated environment. Strong proficiency in SQL and data manipulation for analysis and reporting. Hands-on experience with modern analytics tools and technologies, including Looker, Google BigQuery, Databricks, and dbt. Strong understanding of data visualization best practices and regulatory reporting needs. Ability to logically connect data, system logic, and regulatory requirements to business processes. Solid understanding of statistical analysis methodologies and their application to quality and operational datasets. Proven ability to work with complex datasets, including quality/compliance data, and translate them into actionable insights. Excellent communication skills, with the ability to bridge technical analysis and regulatory/quality needs. Demonstrated ability to manage multiple projects independently in a fast-paced environment. Bachelor’s degree in Mathematics, Statistics, Data Analytics, Pharmacy, or a related field. Nice To Have: Experience with healthcare data (e.g., HIPAA, PHI) or quality/compliance data in regulated industries. Familiarity with FDA regulations, cGMP, or pharmacy quality assurance processes. Experience with Python or R for advanced analysis and automation. Knowledge of operations and quality metrics, such as deviations, complaints, CAPAs, audits, and fulfillment quality KPIs. A portfolio of past work showcasing dashboards, analyses, or data solutions. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead product marketing strategies, develop positioning and messaging, collaborate cross-functionally to drive product adoption and customer engagement. | 7+ years marketing experience with 5+ years in product marketing, strong storytelling and analytical skills, ability to lead complex projects and influence stakeholders. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is seeking an experienced Senior Product Marketing Manager to join our Product Marketing team. The successful candidate will be a strategic thinker, skilled storyteller, and expert influencer with the demonstrated ability to drive consensus across Product Management, Creative, Acquisition, and Retention teams. This individual will synthesize customer insights and data to drive go-to-market strategies and product adoption. In this role, this individual will build upon their understanding of consumers’ healthcare needs to optimize our existing offering and drive updates to better meet customer needs. Strong communication skills will be important, and this person will be able to confidently share strategies that educate and inspire internal and external partners at all levels. You Will: Champion the voice of the customer to prioritize products and experiences to best address consumers’ healthcare needs Operate in a highly cross-functional role, partnering closely with Product/Engineering, Category Management, Integrated Marketing, Creative, Brand, Growth Marketing, Insights, and Product Development to scale the offering Collaborate with Product Management, Design, and Analytics to shape digital customer experiences that drive conversion, engagement, and retention Lead identification of the right segmentation, positioning, messaging, and adoption tactics for new and existing products in focus area(s) Develop differentiated product/feature positioning and messaging informed by customer insights, market trends, and competitive analysis Develop thoughtful go-to-market strategies and briefs anchored in customer insights and an understanding of competitive/macro landscape Drive experimentation strategy in partnership with Product Management, Design, Acquisition, and Lifecycle teams to optimize efforts Lead complex workstreams and/or product segments with minimal oversight Own end-to-end work across multiple categories and product lines You Have: 7+ years of experience in marketing; 5+ of those years in product marketing specifically (or similar roles like GTM, consumer marketing, or integrated marketing strategy) Strong storyteller with the ability to develop campaigns that get customers’ attention and build product brands people love Ability to drive experimentation focused on conversion and engagement Analytical thinker with experience in data-driven marketing Experience using insights and strategic thinking to influence stakeholders and the product roadmap Proven track record of leading cross-functional teams Team player who is accountable, proactive, and solution-oriented Experience communicating the benefits of various marketing strategies to business audiences of all levels, including C-suite Experience driving complex projects in a fast-paced environment Consumer product marketing experience is a strong plus Bachelor’s Degree in Business, Marketing, Communications, Psychology, or related field, or equivalent work experience. An MBA or a Master's in marketing/communications is a plus Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and scale technology and AI teams to develop and execute a strategic product roadmap for clinical and customer operations AI solutions. | 10+ years in technology product roles with 5+ years managing technical teams, experience building large-scale AI products, and preferably healthcare industry experience. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. Sr. Director of Technology and AI for Clinical and Customer Operations Hims & Hers Health, Inc. is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more. About the Role: We are seeking a visionary and strategic Senior Director of Technology and AI to lead the transformation of our Clinical and Customer Operations. You will be a senior member of the leadership team, responsible for driving the strategy and execution for a critical segment of our technology and AI portfolio. This role requires a blend of deep technical expertise, strategic thinking, and a proven ability to lead teams. You will work closely with leadership across engineering, data science, clinical, and business functions to turn a bold vision into a portfolio of impactful, scalable, and ethical AI solutions that drive significant business growth and help our customers feel great. You Will: • Build, lead, and scale a high-performing team of technology and AI professionals, including hiring, mentoring, and developing senior talent. • Define and own the product vision, strategy, and multi-year roadmap for your specific area of the AI and machine learning portfolio. • Act as a key thought leader on technology and AI product innovation, influencing senior leadership on investments and strategic direction for your domain. • Drive the end-to-end execution of your team's product portfolio, establishing processes and standards that ensure the delivery of high-quality, impactful solutions. • Foster a culture of deep customer empathy, data-driven decision-making, and rapid experimentation to accelerate learning and innovation. • Partner with senior leaders across the company to ensure strategic alignment and resource allocation for your team's technology and AI priorities. • Establish and champion a robust framework for the ethical and responsible development of AI, ensuring fairness, transparency, and patient privacy are at the core of your products. You Have: • A Bachelor's Degree in Computer Science, Data Science, Engineering, or a related technical field; an advanced degree (MBA, PhD) is preferred, but not required. • 10+ years of product and technology experience, with at least 5 years in a people management role leading technical teams. • A proven track record of building and shipping successful, large-scale AI, machine learning, or data-intensive products from the ground up. • Exceptional strategic and business acumen, with experience translating high-level business objectives into a clear, investable product strategy that drives measurable results. • Outstanding communication, influence, and executive presence, with a demonstrated ability to align and inspire senior leadership and cross-functional teams. • Proven success in building and leading high-performing product management teams in a fast-paced environment. • Experience in healthcare, telehealth, or other regulated industries is preferred. • A deep passion for leveraging technology to solve complex problems, improve healthcare outcomes, and deliver exceptional customer experiences. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead regional operational strategy and enablement for market expansion across the Americas, ensuring regulatory compliance and scalable growth through cross-functional collaboration and team leadership. | 12+ years in operations strategy or regulatory implementation in healthcare/pharmacy, deep knowledge of US and international pharmacy regulations, proven market launch experience, strong leadership, and ability to work cross-functionally. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: As Senior Director, Regional Enablement (Americas) at Hims & Hers, you will lead the development and execution of our regional operational strategy across North and South America. Your mission: to enable compliant, scalable growth by supporting our business goals via thoughtful operating models that align with local regulatory environments. This role goes far beyond implementation—you will lead a team that researches, strategizes, and operationalizes the infrastructure needed to enter new countries or scale in existing ones. Your team will evaluate the regulatory landscape and craft solutions that allow us to grow while staying within the guardrails of pharmacy and healthcare regulation. You’ll partner closely with Legal, Regulatory, Strategic Partnerships, and Product to develop country-specific playbooks, and you will own the execution of those plans. You Will: • Serve as the strategic owner of operational enablement for new and existing markets across the Americas—ensuring each market has the infrastructure, partnerships, and regulatory pathways required to launch or grow successfully. • Translate high-level business expansion goals into tailored, actionable operational strategies grounded in local market realities. • Act as a thought partner to the business team, offering early-stage insights that influence market prioritization and sequencing. • Identify and interpret regulatory constraints for pharmacy, telehealth, fulfillment, and care delivery in new and existing markets. • Assess the impact of regulations on the Hims & Hers preferred operating model and recommend compliant solutions that preserve scalability and service quality. • Proactively partner with Legal and Regulatory to ask the right questions, map critical dependencies, and de-risk launches from a compliance standpoint. • Develop repeatable, adaptable market launch and scale-up playbooks to reduce execution time and complexity. • Lead post-launch optimization efforts to improve service levels, reduce cost, or enhance regulatory compliance in live markets. • Track market performance against key operational KPIs and identify opportunities for improvement. • Partner with Strategic Partnerships to evaluate and activate regional fulfillment, pharmacy, manufacturer, or infrastructure partners. • Work closely with Real Estate, Product, Pharmacy Ops, Transportation, and Supply Chain to ensure market needs are supported with the right physical infrastructure. • Lead a high-performing regional enablement team responsible for both strategy and execution. • Ensure your team delivers on market launches and optimization projects in a timely, cost-effective, and compliant manner. You Have: • 12+ years of experience in operations strategy, regulatory implementation, or international expansion—preferably in pharmacy, healthcare, or digital health. • Deep understanding of U.S. pharmacy regulations and the ability to interpret and navigate similar frameworks in international markets. • Proven experience launching and scaling operations in new markets, with direct ownership of regulatory feasibility and partner execution. • Strong team leadership skills—you’ve built and managed teams that execute under pressure and across time zones. • High degree of cross-functional fluency—you know how to engage Legal, Regulatory, Product, and Ops as strategic collaborators. • Strategic mindset, with the ability to zoom into operational detail and zoom out to guide executive decision-making. • French, Spanish and/or Portuguese fluency is a strong plus given the regional scope. • This role requires travel up to 50% of the time, including international travel Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Manage project intake, triage, implementation, coordinate cross-functional teams, and ensure seamless project execution within the Care Experience team. | 3+ years project management experience, preferably in healthcare or operations, strong organizational and communication skills, proficiency with project management tools, and a bachelor's degree; PMP certification preferred. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Telehealth Project Manager will play a crucial role in managing and executing project intake, triage, and implementation within the Care Experience team. The Telehealth Project Manager will work closely with teams across the company, including Care Operations, Training, Medical Affairs, Growth and Marketing, Product, Pharmacy, and R&D, to ensure that projects and product launches meet deadlines and reflect the needs of various stakeholders. The Telehealth Project Manager will manage cross-functional teams, coordinate training and communication needs, and facilitate workgroups to ensure effective project execution. This role requires a proactive and organized individual who can coordinate cross-functional teams, manage timelines, and ensure seamless project execution from inception to completion. You Will: Project Intake and Escalations: Triage incoming project requests, including scoping and sizing. Assess the impact of projects on Care Operations. Drive alignment on project prioritization and communicate prioritization decisions. Create and coordinate working teams for each project, ensuring designated time and communication channels. Implementation Support: Manage active Asana projects, tracking dates, owners, and dependencies. Schedule regular cross-functional team meetings as needed. Collaborate with BizOps for reporting requirements. Lead coordination with Customer Experience (CX) and Training teams for relevant training and communication needs. Coordinate launch communications and training efforts to ensure Hims & Hers stakeholders are prepared for implementations. Communicate upcoming implementations with internal Care Operations partners (CX, PSAs, etc.). Conduct Launch Readiness (Pre-mortem) meetings with stakeholders. Coordinate with BizOps on post-launch reporting. Conduct Retrospective meetings to gather feedback and insights from stakeholders. Workgroups: Facilitate workgroup agendas for designated Hims & Hers service lines; identifying and tracking next steps for cross-functional partners. Maintain an initiative tracker for ongoing projects for designated Hims & Hers service lines. Documentation: Maintain the Care Experience Launch Schedule with key timelines and updates. Ensure workflow documentation is up-to-date and accurate. You Have: Bachelor’s degree in Business Administration, Project Management, or a related field; PMP certification preferred 3+ years of experience with managing projects; Proven experience in project management, preferably within a healthcare or operations environment. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in project management tools, such as Asana or similar platforms. Ability to work effectively in a cross-functional team environment. Strong problem-solving and analytical skills. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Design, build, and support a self-service platform for pharmacy operations and customer order fulfillment. Collaborate with cross-functional teams to ensure system reliability, scalability, and adaptability to business needs. | 5+ years of professional software engineering experience with proficiency in modern front-end technologies. Strong collaboration and communication skills are essential, along with a solid understanding of system design principles. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is on a mission to empower people to live healthier lives. We’re looking for a Software Engineer II to join our Fulfillment and Pharmacy Software Engineering team. You’ll help design, build, and support a self-service platform that powers pharmacy operations and customer order fulfillment. Within the growing Front End team, you’ll collaborate closely with engineers, product managers, designers, and cross-functional leaders to deliver solutions for the team. Your work will ensure the system remains reliable, scalable, and adaptable to evolving business needs. Your influence will elevate the technical quality, delivery, and maintainability of our systems within the team. You Will: Independently design and implement medium-complexity, scalable, maintainable, and performant front-end solutions aligned with product and operational needs. Partner closely with engineers, designers, and product managers to deliver intuitive, customer-focused user experiences. Break down complex problems into digestible, actionable implementation plans. Write high-quality, resilient code using modern JavaScript/TypeScript frameworks such as Next.js, Storybook, and Cypress. Contribute to architectural decisions within your team and ensure high-quality designs through active participation in design and code reviews. Define and implement testing strategies and ensure strong test coverage for new features and critical workflows. Lead efforts to enhance system observability by implementing monitoring strategies that support reliability, performance, and proactive issue resolution. Proactively identify opportunities to reduce technical debt and advocate for team process improvements You Have: 5+ years of professional software engineering experience, with demonstrated growth in ownership and impact. Proficiency in modern front-end technologies and frameworks: React, TypeScript, Javascript, HTML, CSS. Experience with CI/CD pipelines and deployment tools (GitHub Actions). Solid understanding of system design principles, testing strategies, and operational best practices. Strong collaboration and communication skills with a willingness to navigate ambiguity, unblock teammates, and drive clarity. Nice to Have: Experience with NextJS, Storybook, Cypress Demonstrated comprehension of client- and server-side technologies. Proficiency with hosting front ends and web applications on Kubernetes and AWS Familiarity with front end observability via Datadog You Will Thrive in This Role If You: Demonstrate ownership and accountability across the full development lifecycle. Champion quality, reliability, and performance in your engineering work. Navigate ambiguity with curiosity and resourcefulness, finding solutions and providing clarity for your team. Value inclusive collaboration and provide empathetic, actionable feedback. Balance pragmatism and technical excellence while delivering high-impact solutions. Actively seek opportunities to improve team workflows and build for sustainable scale. Are passionate about creating software that enhances both internal team efficiency and the customer experience. Drive cross team initiatives, anticipate and address blockers proactively, and accelerate delivery of complex features. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

As a Senior Engineer, you will design and implement scalable solutions across front-end and back-end systems while mentoring engineers and influencing platform direction. You will collaborate with cross-functional teams to enhance user experience and drive architectural decisions. | Candidates should have 7+ years of software engineering experience and a Bachelor's degree in Computer Science or equivalent. Proficiency in both front-end and back-end technologies, along with experience in E-commerce and cloud environments, is essential. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is on a mission to empower people to live healthier lives. Our Customer organization plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction. As a Senior Engineer in our Customer Platform group, you will be a key technical leader responsible for designing and implementing scalable, high-performance solutions across both front-end and back-end systems. You will collaborate with cross-functional teams to drive architectural decisions, mentor engineers, and influence the direction of our platform. You Will: Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience. Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards. Advocate your team’s technical needs and priorities within the broader engineering organization. Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments. Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience. Work closely with other engineering teams to ensure seamless integration and communication across systems and services. Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance. Break down complex projects into clear, actionable tasks to drive successful outcomes. Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance. Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools. Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts. Create and maintain technical documentation for architecture and development processes. Conduct code reviews and contribute to knowledge-sharing initiatives within the team. Identify performance bottlenecks and propose enhancements to optimize system performance and reliability. Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform. Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers. Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members You Have: 7+ years as a software engineer, shipping production code Bachelor’s or higher in Computer Science or equivalent professional experience The ideal candidate for this role has deep E-commerce/Subscription experience (Catalog, Payments, Orders, Subscriptions, etc) Proven experience in building scalable web applications and services, preferably in a cloud environment Proficiency in front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL) and back-end technologies (Node.js, Redis, Kotlin) Proficiency with full stack delivery and hosting of front ends and microservices on Kubernetes and AWS Excellent problem-solving skills and the ability to think critically and strategically Experience with agile software development and delivery methodologie. Experience with continuous integration and continuous deployment (CI/CD) processes including integrated unit tests and end-to-end integration tests Experience with Relational Databases, PostgreSQL preferred Strong communication and collaboration skills, with the ability to work effectively within and across teams Capable of prioritizing multiple projects in order to meet goals without management oversight Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. 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