Hims & Hers

Lead and coordinate R&D programs from concept to validation, ensuring compliance and cross-functional alignment. | 8+ years in pharmaceutical or biotech R&D program management, knowledge of USP <795>, <797>, <800>, cGMP, FDA guidelines, PMP certification preferred. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Director, R&D Program Management is a core leader within the Compounding & Innovation PMO, reporting to the Director, Compounding & Innovation Program Management. This role leads the planning, coordination, and delivery of all R&D programs across compounding and innovation—turning R&D strategy into executable, cross-functional project plans. The Director oversees program structure, schedules, risk management, and reporting, while R&D leadership owns the scientific direction, technical development, and execution of all R&D workstreams. The position ensures consistent project execution across formulation, process development, and validation programs, driving alignment with Quality, Regulatory, Operations, and Commercial teams. This is a remote role with periodic travel (up to 25%) to compounding facilities and partner sites. You Will: Lead the project and program management of R&D initiatives from concept through validation to production. Build and maintain project plans, timelines, and deliverables, ensuring teams meet commitments and dependencies are managed. Partner with R&D, Quality, Regulatory, and Operations to define scope, milestones, and success metrics for each program. Manage project governance: tracking progress, risks, issues, and decisions across multiple concurrent programs. Ensure documentation accuracy and compliance with USP , , and cGMP expectations. Coordinate cross-functional meetings, report on key actions, and drive accountability for follow-through across all assigned R&D programs. Create and maintain status reports, dashboards, and leadership summaries to communicate portfolio progress and risks. Identify and escalate schedule or resource risks, proposing corrective plans to keep programs on track. Drive process improvement in R&D workflows, tools, and communication standards. Support continuous improvement by developing scalable processes, templates, and tools to streamline the R&D lifecycle and enhance communication across technical and non-technical teams. Manage and develop a team of project managers supporting R&D execution. Present program updates, risks, and recommendations to senior leadership and executive stakeholders. You Have: Bachelor’s or Master’s degree in Pharmaceutical Sciences, Chemistry, Biotechnology, or related field; advanced degree preferred. 8+ years of progressive experience in program or project management within Pharmaceutical, Biotech, or Compounding environments. Proven track record leading R&D or product development programs from concept through validation and launch. Strong understanding of USP , , , cGMP, and FDA guidelines as applied to pharmaceutical development and compounding. Demonstrated ability to manage multiple complex programs with cross-functional stakeholders in fast-paced, highly regulated settings. PMP or equivalent certification strongly preferred. Excellent leadership, communication, and organizational skills, with the ability to influence at all levels. Experience developing or optimizing PMO structures, governance frameworks, and portfolio management tools. A proactive, structured, and collaborative mindset that thrives on driving clarity and results amid ambiguity. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead the architectural evolution and strategic technical direction of mobile apps, ensuring scalability, performance, and reliability. | Deep expertise in native mobile development (Swift, Kotlin, Android SDK, iOS frameworks), proven experience in architecting mobile applications at scale, and leadership in cross-platform strategies. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking a Principal Engineer, Mobile who combines deep technical mastery with hands-on leadership. You will own the architectural evolution and strategic technical direction of our native mobile apps—defining how we build, scale, and deliver world-class experiences for millions of users. As the most senior technical leader for mobile, you will partner closely with senior engineering, product, and design leaders to craft a best-in-class experience for millions of customers, while mentoring the next generation of technical leaders. This role is both strategic and hands-on: you’ll design and prototype core frameworks, guide critical architectural decisions, and mentor teams in engineering excellence. You’ll influence the long-term technical direction for iOS and Android while contributing directly to the most complex, high-impact initiatives across the mobile ecosystem. You Will: Define and evolve the architectural vision for our native mobile platforms (iOS and Android), ensuring scalability, performance, and reliability across the entire mobile ecosystem. Lead by example—prototype, code, review PRs, and shape engineering standards that elevate quality across the org. Partner cross-functionally with Product, Design, Data, and Platform teams to align technical roadmaps with customer and business goals. Establish frameworks and standards that ensure engineering excellence—covering modularity, observability, CI/CD, release safety, and operational resilience. Drive architectural modernization efforts—modularization, performance optimization, offline capabilities, and dependency management. Contribute to the codebase for critical paths and architectural exemplars—setting the tone for craftsmanship, quality, and velocity. Drive cross-org initiatives that unify app architecture, component libraries, and shared services—balancing platform consistency with team autonomy. Shape mobile technical strategy, influencing native (Swift, Kotlin) and hybrid (React Native) approaches with a pragmatic, future-oriented mindset. Mentor senior engineers and tech leads, raising the overall bar for system design, operational excellence, and customer empathy. Champion mobile performance, reliability, and quality—building systems that anticipate scaling challenges, minimize app size, and ensure best-in-class user experiences. Lead through ambiguity by identifying high-impact problems, clarifying ownership, and creating frameworks that drive momentum across teams. Represent Mobile Engineering in company-wide architectural forums, ensuring mobile’s voice shapes Hims & Hers’ broader technical evolution. Foster a culture of innovation and excellence, embedding principles of craftsmanship, experimentation, and continuous learning into the mobile organization. Influence company-wide architecture by representing mobile in cross-platform technical strategy discussions. You Have: 15+ years of software engineering experience, with deep expertise in native mobile engineering (Swift, Kotlin, Android SDK, iOS frameworks, ReactNative). Proven track record of architecting and delivering mobile applications at scale, including complex, distributed consumer systems. Experience shaping cross-platform strategies (React Native, Kotlin Multiplatform, or similar) a strong plus. Strong understanding of app architecture patterns, mobile CI/CD pipelines, and observability practices. Demonstrated ability to drive technical strategy and lead cross-team initiatives that span multiple disciplines and product areas. Deep knowledge of system performance, reliability, and mobile UX principles. Strong business acumen—able to connect technical decisions to customer and company outcomes. Exceptional collaboration and communication skills, with experience influencing across functions and leadership levels. A passion for mentoring and growing technical talent, fostering excellence through coaching and exemplars. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience). What You’ll Bring to the Org Vision for how mobile systems, architecture, and teams scale together sustainably. Deep empathy for both the end-user experience and the engineer experience. The ability to simplify complex systems and make bold, pragmatic technical decisions that accelerate delivery. A track record of shaping mobile architectures that drive measurable business impact Balance long-term architectural vision with pragmatic, iterative delivery. Care deeply about system resilience, developer experience, and customer reliability. Are motivated by complexity and thrive in high-impact, cross-functional environments. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Designing and implementing operational flows, managing outsourced partner relationships, and driving process improvements to enhance customer support efficiency and quality. | 8-12+ years in operational programs or vendor management, experience managing BPOs, process improvement expertise, stakeholder management skills, and a relevant bachelor’s degree. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role We’re seeking an experienced Sr. Program Manager, Operational Excellence to drive process innovation and partner performance within the Care Experience organization. This role leads the design and implementation of new operational flows for customer care teams—driving efficiency, quality, and seamless coordination between internal stakeholders and outsourced partners. You’ll play a key role in shaping how we support our customers at scale. This role combines process design, vendor management, and execution excellence—turning complex operational challenges into streamlined, scalable solutions. You’ll partner closely with operations leaders to deliver initiatives that make customer support more efficient, consistent, and impactful. This role requires international travel 2-3x per year. What You Will Do • Own the operational excellence strategy for Customer Care, ensuring alignment with company growth goals and service level standards. • Manage and optimize outsourced partner relationships (BPOs), establishing rigorous performance standards and driving accountability for quality and efficiency. • Design and launch new operational flows, creating the standard operating procedures (SOPs) and workflows required to support new product launches and service expansions. • Drive the execution of cross-functional initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, and Customer Care teams to tool and automate support processes. • Establish and monitor success metrics, tying program outcomes directly to Customer Satisfaction (CSAT), Average Handle Time (AHT), and First Contact Resolution (FCR). • Partner with support and clinical leaders to identify friction points in the customer journey and remove operational barriers through process re-engineering. • Champion process improvement and standardization, enhancing how support teams operate and how vendor performance is measured across the Care Experience organization. • Oversee launch readiness for new support channels, embedding feedback loops and data insights to refine agent training and partner workflows. • Represent the Care Experience organization in vendor business reviews, influencing external stakeholders and guiding strategic resource planning. • Foster a culture of continuous improvement, transparency, and operational rigor across the internal and external support ecosystem. What You’ll Bring • 8-12+ years of experience leading operational programs, process improvement, or vendor management in fast-paced technology-enabled service organizations. • 4+ years of experience specifically managing outsourced partners (BPOs) or building customer support operations at scale. • Demonstrated success driving operational transformation from conception to execution with measurable improvements in efficiency and customer experience. • Deep understanding of contact center operations, support workflows, and workforce management principles. • Proven ability to translate strategic vision into actionable process maps and deliver through influence across technical and non-technical teams. • Exceptional stakeholder management and negotiation skills, with the ability to manage external partners and internal leadership expectations. • Strong systems thinking, Six Sigma/Lean methodology exposure, and change management expertise. • Adept at operating in fast-paced, ambiguous environments, balancing detailed process work with high-level strategy. • Bachelor’s degree required • PMP, COPC, or Six Sigma certification is a plus. Why Hims & Hers • At Hims & Hers, we’re transforming access to healthcare through innovative, evidence-based telemedicine. • As a leader in our Care Experience team, you’ll have the opportunity to shape how we support millions—ensuring that every customer interaction reflects our commitment to quality, compassion, and continuous improvement. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Leading product strategy, roadmap, and execution to improve user experience and drive growth in healthcare products. | Over 6 years of product management experience in consumer digital products, with technical understanding and stakeholder influence skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visithims.com/about andhims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visitwww.hims.com/careers-professionals. About the Role: We are seeking a highly skilled Staff Product Manager with deep experience building consumer-facing digital products to lead strategy, roadmap development, and execution across key customer experiences and treatment categories. This role sits at the intersection of customer experience, growth, and technical product development—owning initiatives that enhance the end-to-end user journey, accelerate adoption of treatments, and deliver scalable, high-quality healthcare experiences across app and web. You will work cross-functionally with design, engineering, marketing, clinical, operations, and data teams to develop intuitive and impactful features that meet diverse patient needs. This role requires a strategic thinker with strong technical acumen, a user-centered mindset, and the ability to drive measurable business and customer outcomes. You Will: Define and execute strategic product roadmaps that improve user experience, foster growth, and support customers throughout their lifecycle across multiple treatment categories. Lead projects from discovery through technical development and launch, ensuring high-quality delivery and continuous iteration based on data and customer insights. Identify friction points in the user journey and partner with design, engineering, research, operations, and clinical teams to build empathetic and accessible solutions. Consolidate input from marketing, category management, medical, and technical stakeholders to inform product decisions and accelerate adoption of key offerings. Break down complex or behind-the-scenes systems into phased deliverables that provide incremental value while supporting long-term scalability. Prioritize product investments using structured evaluation of business impact, user value, technical feasibility, and organizational readiness. Establish and track clear success metrics, using both qualitative and quantitative data to guide iteration and inform future strategy. Provide thought partnership across UX, growth, and operational functions, aligning cross-functional teams and ensuring shared understanding. Collaborate closely with engineering teams, diving into technical decisions when needed and translating technical concepts for non-technical partners. Champion a culture of experimentation, data-driven decision-making, and continuous improvement. Mentor peers and contribute to the evolution of product practices, frameworks, and organizational processes. You Have: 6+ years of Product Management experience building and shipping consumer products, ideally in growth, healthcare, or subscription-based mobile applications. Proven success delivering impactful products that customers love and that drive measurable business results. Strong strategic thinking, systems-level problem solving, and the ability to move fluidly between high-level vision and detailed execution. Experience leading cross-functional teams and influencing stakeholders across all levels of an organization. Familiarity with product analytics tools (e.g., Looker, Amplitude), experimentation platforms (e.g., Growth Book), and user research methods. Ability to work closely with engineers, understand technical constraints, and participate in technical tradeoff discussions. Experience creating scalable processes from scratch in fast-paced, operationally complex environments preferred. Empathy for users navigating sensitive health concerns and passion for leveraging technology to improve healthcare access and outcomes. Bachelor’s or Master's degree in Business, Computer Science, Engineering, Data Science, or a related field preferred. Why Join Us: Be part of a mission-driven company dedicated to transforming healthcare and improving lives. Work in a collaborative and innovative environment with talented professionals who are passionate about making a difference. Enjoy the flexibility of a fully remote work environment. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Pension Plan with employer matching contribution Generous PTO Paid Parental Leave If you’re a visionary product leader with a passion for high quality user experiences and a desire to make a meaningful impact in the healthcare industry, we’d love to hear from you. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and manage strategic partnerships, negotiate agreements, and coordinate with multiple teams to execute deals. | Over 10 years of experience in developing and executing partnerships, with proficiency in financial modeling, and experience working with executive teams in fast-paced environments. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Corporate Development team at Hims & Hers is responsible for managing all of the company’s Mergers & Acquisitions, partnerships, and minority investments from deal inception and for the entire length of our relationship with our partners. We’re looking for a Director of Business Development & Partnerships to lead our partnerships team. Reporting to the VP, Head of Corporate Development, this person will be the lead for Hims & Hers partnerships from initial meeting, to negotiation and terms, through to execution and ongoing partner management. This is a high impact role, with direct responsibility to our Executive Leadership team that will help define the future of Hims & Hers. This role is for someone who has the seniority and experience to directly manage high impact partnerships, but also loves to roll up their sleeves, develop strategy, and execute day-to-day. The ideal candidate for this role thrives in a fast-moving, high-impact environment, balancing strategic thinking with hands-on delivery, and holds themselves to a high standard. You Will: The Director will run relationships with potential partners, manage and negotiate all commercial and economic agreements, and ensure fast and efficient delivery of the goods and services we are contracted to deliver Will need to run a cross-functional process that includes working with product, engineering, legal, operations, medical teams, etc, to put in place commercial agreements for products, services, etc that we offer to our customers Needs to be comfortable working directly with the Executive Team in a fast-paced environment The Ideal candidate would also have experience making venture / minority investments It’s a small team, so the ideal candidate would also have at least some Mergers & Acquisitions experience (e.g., investment banking, private equity, or corporate development for a period of time) to contribute to the Company’s M&A priorities as well, but this experience is not required You Have: ~10+ years of experience with developing and executing partnerships, working in a business development team, etc at a fast moving company Ability to communicate and coordinate with the executive team of a public company is ideal You need to be independent with a proven ability to deliver with limited oversight Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution Proficiency with financials, financial modeling, etc is a must Work in consumer and/or healthcare/pharmaceutical/medical field a plus, but not required Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Designing and implementing operational flows, managing vendor relationships, and driving continuous improvement in customer support operations. | Over 8 years of operational program leadership, experience managing outsourced partners, and expertise in contact center operations and process re-engineering. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role We’re seeking an experienced Sr. Program Manager, Operational Excellence to drive process innovation and partner performance within the Care Experience organization. This role leads the design and implementation of new operational flows for customer care teams—driving efficiency, quality, and seamless coordination between internal stakeholders and outsourced partners. You’ll play a key role in shaping how we support our customers at scale. This role combines process design, vendor management, and execution excellence—turning complex operational challenges into streamlined, scalable solutions. You’ll partner closely with operations leaders to deliver initiatives that make customer support more efficient, consistent, and impactful. This role requires international travel 2-3x per year. What You Will Do Own the operational excellence strategy for Customer Care, ensuring alignment with company growth goals and service level standards. Manage and optimize outsourced partner relationships (BPOs), establishing rigorous performance standards and driving accountability for quality and efficiency. Design and launch new operational flows, creating the standard operating procedures (SOPs) and workflows required to support new product launches and service expansions. Drive the execution of cross-functional initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, and Customer Care teams to tool and automate support processes. Establish and monitor success metrics, tying program outcomes directly to Customer Satisfaction (CSAT), Average Handle Time (AHT), and First Contact Resolution (FCR). Partner with support and clinical leaders to identify friction points in the customer journey and remove operational barriers through process re-engineering. Champion process improvement and standardization, enhancing how support teams operate and how vendor performance is measured across the Care Experience organization. Oversee launch readiness for new support channels, embedding feedback loops and data insights to refine agent training and partner workflows. Represent the Care Experience organization in vendor business reviews, influencing external stakeholders and guiding strategic resource planning. Foster a culture of continuous improvement, transparency, and operational rigor across the internal and external support ecosystem. What You’ll Bring 8-12+ years of experience leading operational programs, process improvement, or vendor management in fast-paced technology-enabled service organizations. 4+ years of experience specifically managing outsourced partners (BPOs) or building customer support operations at scale. Demonstrated success driving operational transformation from conception to execution with measurable improvements in efficiency and customer experience. Deep understanding of contact center operations, support workflows, and workforce management principles. Proven ability to translate strategic vision into actionable process maps and deliver through influence across technical and non-technical teams. Exceptional stakeholder management and negotiation skills, with the ability to manage external partners and internal leadership expectations. Strong systems thinking, Six Sigma/Lean methodology exposure, and change management expertise. Adept at operating in fast-paced, ambiguous environments, balancing detailed process work with high-level strategy. Bachelor’s degree required PMP, COPC, or Six Sigma certification is a plus. Why Hims & Hers At Hims & Hers, we’re transforming access to healthcare through innovative, evidence-based telemedicine. As a leader in our Care Experience team, you’ll have the opportunity to shape how we support millions—ensuring that every customer interaction reflects our commitment to quality, compassion, and continuous improvement. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Designing and implementing operational workflows, managing vendor relationships, and driving process improvements to enhance customer support efficiency and quality. | Extensive experience in operational program management, vendor management, contact center operations, and process re-engineering, with relevant certifications preferred. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role We’re seeking an experienced Sr. Program Manager, Operational Excellence to drive process innovation and partner performance within the Care Experience organization. This role leads the design and implementation of new operational flows for customer care teams—driving efficiency, quality, and seamless coordination between internal stakeholders and outsourced partners. You’ll play a key role in shaping how we support our customers at scale. This role combines process design, vendor management, and execution excellence—turning complex operational challenges into streamlined, scalable solutions. You’ll partner closely with operations leaders to deliver initiatives that make customer support more efficient, consistent, and impactful. This role requires international travel 2-3x per year. What You Will Do • Own the operational excellence strategy for Customer Care, ensuring alignment with company growth goals and service level standards. • Manage and optimize outsourced partner relationships (BPOs), establishing rigorous performance standards and driving accountability for quality and efficiency. • Design and launch new operational flows, creating the standard operating procedures (SOPs) and workflows required to support new product launches and service expansions. • Drive the execution of cross-functional initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, and Customer Care teams to tool and automate support processes. • Establish and monitor success metrics, tying program outcomes directly to Customer Satisfaction (CSAT), Average Handle Time (AHT), and First Contact Resolution (FCR). • Partner with support and clinical leaders to identify friction points in the customer journey and remove operational barriers through process re-engineering. • Champion process improvement and standardization, enhancing how support teams operate and how vendor performance is measured across the Care Experience organization. • Oversee launch readiness for new support channels, embedding feedback loops and data insights to refine agent training and partner workflows. • Represent the Care Experience organization in vendor business reviews, influencing external stakeholders and guiding strategic resource planning. • Foster a culture of continuous improvement, transparency, and operational rigor across the internal and external support ecosystem. What You’ll Bring • 8-12+ years of experience leading operational programs, process improvement, or vendor management in fast-paced technology-enabled service organizations. • 4+ years of experience specifically managing outsourced partners (BPOs) or building customer support operations at scale. • Demonstrated success driving operational transformation from conception to execution with measurable improvements in efficiency and customer experience. • Deep understanding of contact center operations, support workflows, and workforce management principles. • Proven ability to translate strategic vision into actionable process maps and deliver through influence across technical and non-technical teams. • Exceptional stakeholder management and negotiation skills, with the ability to manage external partners and internal leadership expectations. • Strong systems thinking, Six Sigma/Lean methodology exposure, and change management expertise. • Adept at operating in fast-paced, ambiguous environments, balancing detailed process work with high-level strategy. • Bachelor’s degree required • PMP, COPC, or Six Sigma certification is a plus. Why Hims & Hers • At Hims & Hers, we’re transforming access to healthcare through innovative, evidence-based telemedicine. • As a leader in our Care Experience team, you’ll have the opportunity to shape how we support millions—ensuring that every customer interaction reflects our commitment to quality, compassion, and continuous improvement. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead strategy and development of consumer-facing digital health products, collaborating across teams to enhance user experience and drive adoption. | 4+ years in product management, experience in consumer digital products, technical acumen, and ability to lead cross-functional teams. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visithims.com/about andhims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visitwww.hims.com/careers-professionals. About the Role: We are seeking a highly skilled Senior Product Manager with deep experience building consumer-facing digital products to lead strategy, roadmap development, and execution across key customer experiences and treatment categories. This role sits at the intersection of customer experience, growth, and technical product development—owning initiatives that enhance the end-to-end user journey, accelerate adoption of treatments, and deliver scalable, high-quality healthcare experiences across app and web. You will work cross-functionally with design, engineering, marketing, clinical, operations, and data teams to develop intuitive and impactful features that meet diverse patient needs. This role requires a strategic thinker with strong technical acumen, a user-centered mindset, and the ability to drive measurable business and customer outcomes. You Will: Lead projects through the ideation, technical development, and launch of innovative customer experience features Break down complex, behind-the-scenes projects into discrete phases that deliver value to users and the business incrementally. Consolidate feedback from marketing, operations, medical, and technical stakeholders to develop strategies to accelerate adoption of treatments Guide and support a team of engineers to help them achieve the right balance between enabling growth and ensuring a stable and accurate experience for our users. Help influence short to long-term roadmaps, and drive long-term scalability, balancing with day-to-day improvements Maximize efficiency in a fast-growing company with a constantly evolving environment You Have: 4+ years of experience in Product Management, working collaboratively with engineering and design teams Experience in a growth or consumer-oriented product management role A track record of building and shipping products that customers love and drive meaningful business impact Strategic and tactical experience designing, building, and executing scalable processes from scratch, ideally in an operations-intensive environment Ability to dive deep with engineers to make technical tradeoff decisions and summarize it all for non-technical stakeholders and executives. Our Benefits (there are more, but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers online products 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead strategy, roadmap, and execution of consumer-facing healthcare products to improve user experience and drive growth. | 8+ years of product management experience in consumer digital products, strong technical acumen, experience with analytics tools, and ability to lead cross-functional teams. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visithims.com/about andhims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visitwww.hims.com/careers-professionals. About the Role: We are seeking a highly skilled Principal Product Manager with deep experience building consumer-facing digital products to lead strategy, roadmap development, and execution across key customer experiences and treatment categories. This role sits at the intersection of customer experience, growth, and technical product development—owning initiatives that enhance the end-to-end user journey, accelerate adoption of treatments, and deliver scalable, high-quality healthcare experiences across app and web. You will work cross-functionally with design, engineering, marketing, clinical, operations, and data teams to develop intuitive and impactful features that meet diverse patient needs. This role requires a strategic thinker with strong technical acumen, a user-centered mindset, and the ability to drive measurable business and customer outcomes. You Will: Define and own strategic product roadmaps that improve user experience, foster growth, and support customers throughout their lifecycle across multiple treatment categories. Lead projects from discovery through technical development and launch, ensuring high-quality delivery and continuous iteration based on data and customer insights. Identify friction points in the user journey and partner with design, engineering, research, operations, and clinical teams to build empathetic and accessible solutions. Consolidate input from marketing, category management, medical, and technical stakeholders to inform product decisions and accelerate adoption of key offerings. Break down complex or behind-the-scenes systems into phased deliverables that provide incremental value while supporting long-term scalability. Prioritize product investments using structured evaluation of business impact, user value, technical feasibility, and organizational readiness. Define success metrics for mission-critical features and monitor performance post-launch, driving continuous improvements based on data and feedback. Provide thought partnership across UX, growth, and operational functions, aligning cross-functional teams and ensuring shared understanding. Collaborate closely with engineering teams, diving into technical decisions when needed and translating technical concepts for non-technical partners. Champion a culture of experimentation, data-driven decision-making, and continuous improvement. Mentor peers and contribute to the evolution of product practices, frameworks, and organizational processes. You Have: 8+ years of Product Management experience building and shipping consumer products, ideally in growth, healthcare, or subscription-based mobile applications. Proven success delivering impactful products that customers love and that drive measurable business results. Strong strategic thinking, systems-level problem solving, and the ability to move fluidly between high-level vision and detailed execution. Experience leading cross-functional teams and influencing stakeholders across all levels of an organization. Familiarity with product analytics tools (e.g., Looker, Amplitude), experimentation platforms (e.g., Growth Book), and user research methods. Ability to work closely with engineers, understand technical constraints, and participate in technical tradeoff discussions. Experience creating scalable processes from scratch in fast-paced, operationally complex environments preferred. Empathy for users navigating sensitive health concerns and passion for leveraging technology to improve healthcare access and outcomes. Bachelor’s or Master's degree in Business, Computer Science, Engineering, Data Science, or a related field preferred. Why Join Us: Be part of a mission-driven company dedicated to transforming healthcare and improving lives. Work in a collaborative and innovative environment with talented professionals who are passionate about making a difference. Enjoy the flexibility of a fully remote work environment. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Pension Plan with employer matching contribution Generous PTO Paid Parental Leave If you’re a visionary product leader with a passion for high quality user experiences and a desire to make a meaningful impact in the healthcare industry, we’d love to hear from you. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

| Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking a Director, Sterile Operations to lead our state-of-the-art 503A sterile compounding operation. This role requires an experienced operational leader to scale a new facility, drive daily operations, and deliver against productivity, quality, and capacity objectives. Reporting directly to the VP of Sterile Compounding, you will play a critical role in building a high-performing team and fostering a culture of excellence. You Will: Lead day-to-day operations in the compounding labs, ensuring alignment with production schedules and quality standards. Cultivate a strong culture of safety and compliance in accordance with FDA, OSHA, USP 797/800, and cGMP standards. Manage and mentor a cross-functional team of managers, leads, and pharmacy technicians across both hazardous and non-hazardous sterile compounding. Monitor and analyze KPIs to drive capacity planning, productivity improvements, and cost reductions. Identify root causes of production issues and implement corrective actions to maintain schedule adherence. Develop and standardize SOPs, policies, and best practices across the sterile compounding network. Partner with Engineering and Maintenance teams to identify opportunities for innovation and automation. Collaborate closely with Quality, Fulfillment, Logistics, and Production to align operational execution with business goals. Support multi-shift operations and workforce planning to optimize throughput and maintain a strong team culture. Produce timely operational reports and participate in OKR planning and performance tracking. Represent Hims & Hers with integrity, professionalism, and a solutions-oriented mindset. Perform additional projects and duties as assigned by the VP of Sterile Compounding. You Have: Bachelor’s degree or equivalent professional experience required. 8–10 years of experience in pharmaceutical manufacturing or related operational environments. Minimum 2 years in a leadership/supervisory role, preferably in a sterile compounding or regulated manufacturing setting. Demonstrated experience managing complex technical teams and large-scale production environments. Strong command of Microsoft Office, Google Workspace, and digital productivity tools. Excellent verbal and written communication skills. Proven leadership skills with the ability to motivate and develop high-performing teams. Familiarity with lean manufacturing principles (e.g., Six Sigma, 5S) is preferred. Working knowledge of USP , USP , and/or cGMP. Able to lift up to 50 lbs and perform tasks requiring standing, bending, and lifting in a production environment. Our Benefits Offering competitive benefits are a top priority for our company; we are extremely proud of the benefits we are able to offer to employees. Some of the benefits our team members are able to enjoy include: A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued Competitive pay with equity compensation ESPP Plan Flexible PTO Holidays observances Quarterly Mental Health Days High-coverage medical, dental & vision (FSA & HSA plan options) Pet Insurance One Medical Membership Disability Benefits Employee Assistance Program Life and AD&D Benefits Fitness stipend Backup childcare Family forming resources We are dedicated to building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. Hims & Hers is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims & Hers considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead architecture and development of AI-powered healthcare systems, ensuring safety, reliability, and compliance. | 8+ years of experience, proficiency in TypeScript and Python, experience with ML/AI systems, leadership in technical initiatives, and healthcare domain familiarity. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re hiring a Staff Full-Stack Engineer to help drive the next generation of AI-powered healthcare experiences. This is a highly technical role with broad cross-functional impact. You’ll partner with product teams across the company — including Pharmacy, E-commerce, Care, and Core Platform — to design and ship AI-powered features for both external users and internal teams. You will set technical direction, lead architectural decisions, and create the foundational systems that enable fast, safe, and reliable AI development. This role is ideal for someone who enjoys fast iteration, values a product-driven mindset, and can balance high velocity with uncompromising standards for safety and quality. You Will: Lead architecture and platform development Design and own core AI workflow platforms, orchestration systems, and shared SDKs that power intelligent healthcare experiences. Build scalable, reliable systems for LLM orchestration, grounding, evaluation, and agent-like workflows. Create reusable frameworks and patterns that other engineering teams can adopt across the company. Drive multi-quarter technical initiatives and help bridge AI research prototypes with production-grade systems. Partner closely with Product across multiple verticals Work with Pharmacy, E-commerce, Care, and Operations to bring AI-powered features to life, from patient-facing journeys to internal efficiency tools. Collaborate on product strategy, helping translate ambiguous ideas into clear technical plans. Support teams in releasing features quickly through incremental, high-velocity delivery cycles. Ensure user-facing AI experiences meet expectations for performance, reliability and usability. Champion safety, privacy, and clinical integrity Develop evaluation frameworks and observability systems that measure AI behavior, grounding, safety, and quality. Establish guardrails and patterns that ensure all AI interactions comply with HIPAA, security-by-design, and privacy-first principles. Work with clinical, legal, and AI safety partners to ensure our systems are trustworthy and appropriate for healthcare use. Elevate engineering excellence Mentor engineers and help cultivate strong engineering practices across the Applied AI organization. Lead design reviews and contribute to architectural governance across engineering teams. Improve developer experience and remove platform bottlenecks that slow down product teams. Raise the overall quality bar by championing clear standards for reliability, observability, testing, and iteration. Build and ship across the full stack Develop features and infrastructure using TypeScript (AWS, Cloudflare Workers, React/Next.js) and Python (Databricks, orchestration, evaluation). Integrate and evaluate LLMs and ML systems through unified AI gateway. Build secure APIs and connectors that link to domains like EHR, Pharmacy, Payments, Orders, and Care. Contribute to shared libraries that standardize schemas, tool contracts, and developer experience. You Have: 8+ years of professional experience across backend services, frontend applications, distributed systems, and data/ML tooling. Strong proficiency in TypeScript and Python, with experience building production systems in both languages. Deep familiarity with LLM- or ML-based systems and the architectural patterns needed to operate them safely at scale. Experience leading major technical initiatives that span multiple teams or product areas. A product-driven mindset with a bias toward fast, incremental delivery and continuous learning. Strong communication and collaboration skills across engineering, product, design, operations, and clinical teams. A deep appreciation for safety, privacy, and security — ideally with experience in a regulated domain such as healthcare, fintech, or life sciences. Nice to Have: Experience with Databricks, Cloudflare Durable Objects, vector databases, or edge-based AI orchestration. Prior work on AI evaluation systems, LLM behavior monitoring, or safety frameworks. Contributions to open-source SDKs or complex infrastructure projects. Experience building tools that significantly increase developer velocity. Why Join Us At Hims & Hers, you’ll be part of a small, high-impact team defining how we build and scale AI-first healthcare products. Your work will directly shape the company’s future — laying the foundation for safe, intelligent, and personalized care experiences for millions of people. Join us in building the systems that make healthcare smarter, safer, and more human. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and develop engineering teams to deliver scalable, reliable platform solutions aligned with business goals. | Extensive experience in backend development, leadership in engineering, and expertise in e-commerce/subscription systems. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers seeks an experienced, self-motivated, and results-driven Senior Engineering Manager. The candidate must be a leader, have a strong process architecture mindset and system implementation experience, and have the ability to grow engineering teams. In this role, you will work closely with technical program managers, product managers, and business sponsors to deliver systems, processes, and platform solutions to meet Hims & Hers business needs for our customer platform and operations. You will also be instrumental in ensuring our systems are robust, scalable, and flexible for the needs of our growing, fast-paced business. You Will: Lead and develop multiple teams of engineers and/or managers within the Customer Platform (focused on Subscription), fostering a high-performance and inclusive culture Coach and mentor engineering teams in Agile, Lean, and DevOps best practices, instilling a culture of iterative delivery, continuous improvement, and shared ownership Define technical strategy and execution plans aligned with business goals, focusing on innovation, reliability, scalability, and quality of our platform Drive alignment across squads and cross-functional partners to deliver on key initiatives while managing competing priorities Scale the architecture and systems with long-term growth and performance in mind, anticipating technical trends and integrating emerging best practices, with a strong focus on evolutionary architecture to ensure adaptability and continuous improvement Design and implement process improvements, enhancing productivity and delivery velocity Champion engineering standards and ensure robust assurance practices in a modern, agile environment Collaborate with product, design, analytics, and other cross-functional partners to influence product roadmaps and customer-centric solutions Mentor and develop engineers, with a focus on succession planning, leadership growth, and building a strong technical bench Manage staffing strategy, trade-offs that balance resources, technical debt, and innovation. Represent engineering in cross-functional and executive-level forums, effectively communicating strategy, status, and trade-offs You Have: Bachelor's degree in Computer Science, Engineering, or a related technical field (advanced degrees or equivalent experience a plus) 10+ years of experience in development, with a strong background in backend systems 3+ years of experience in a leadership or managerial role, with a track record of building and managing high-performing engineering teams The ideal candidate for this role has deep E-commerce/Subscription experience (Catalog, Payments, Orders, Subscriptions, etc.) Proficiency in Java, Kotlin, or other OOP languages and web frameworks Demonstrated experience in architecting and scaling applications with a focus on performance, maintainability, and user experience Strong track record of delivering complex, cross-functional projects with measurable business impact Exceptional leadership, communication, and stakeholder management skills—able to translate strategy into clear execution plans Adept at balancing speed and quality, and creating a culture of continuous improvement and ownership Strategic mindset with strong business acumen and the ability to advocate for technical priorities in organizational-level planning Passionate about talent development, fostering inclusive teams, and creating growth paths for engineering leaders Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Design and evolve scalable, reliable distributed systems for core e-commerce platform components. | 15+ years of experience in backend and distributed systems, expertise in large-scale event-driven architectures, proficiency in backend languages, and cloud infrastructure experience. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We are seeking a Principal Engineer, Core Platform to define and evolve the backend architecture that drives our e-commerce and subscription experiences. This individual will shape the technical vision for our distributed systems spanning catalog, checkout, payments, subscriptions, and order lifecycle ensuring they scale reliably, securely, and efficiently as our business grows. This is a hands-on technical leadership role: you’ll design and build key platform components, set standards for distributed systems excellence, mentor senior engineers, and partner closely with leadership to align platform strategy with business outcomes. You Will: Own the architecture and evolution of Hims & Hers’ Core Customer Platform—covering catalog, subscriptions, checkout, payments, and order management. Design and implement distributed systems that scale to millions of transactions, balancing reliability, performance, and cost efficiency. Lead technical strategy for service decomposition, data modeling, and API design across multiple product domains. Shape and evolve shared infrastructure patterns—observability, messaging, caching, and data pipelines—to accelerate development across teams. Partner with Product, Data, and cross-functional partners to ensure platform capabilities enable seamless and secure customer experiences. Prototype and implement critical systems, setting exemplars for quality, performance, and maintainability. Mentor and guide senior engineers in system design, distributed architecture, and operational excellence. Champion best practices for security, observability, testing, and reliability—embedding them into team culture and tooling. Collaborate with infra and DevOps teams to ensure scalability, disaster recovery, and performance resilience in production. Drive architectural alignment across the organization, balancing long-term vision with near-term delivery needs. Represent Core Platform engineering in cross-company forums, influencing both business and technical strategy. You Have: 15+ years of software engineering experience, with deep expertise in backend and distributed systems architecture. A proven track record designing, building, and operating large-scale event-driven systems, leveraging technologies such as Kafka, SNS/SQS, or similar streaming and messaging platforms. Experience architecting core e-commerce or transactional platforms, ideally spanning catalog, checkout, subscriptions, payments, fulfillment, or order lifecycle domains. Strong proficiency in microservice architectures, including API design, service boundaries, data modeling, and consistency strategies. Deep understanding of event sourcing, CQRS, and domain-driven design (DDD) principles, and how to apply them pragmatically in complex, distributed domains. Expertise in data pipelines and asynchronous workflows, including event orchestration, stream processing, and eventual consistency. Hands-on experience with cloud-native infrastructure (AWS preferred), container orchestration (Kubernetes, Docker), and infrastructure-as-code practices. Proficiency in one or more modern backend languages (Node.js, Kotlin, Go, Python, or Java) and data technologies (PostgreSQL, DynamoDB, Redis, Elasticsearch, etc.). Strong foundation in observability and operational excellence — building systems that are measurable, debuggable, and resilient under load (metrics, tracing, logging, alerting). Experience establishing CI/CD pipelines, testing strategies, and release management processes for distributed services. Deep understanding of scalability, availability, and fault-tolerance tradeoffs, and the ability to make sound architectural decisions under ambiguity. Proven ability to balance strategic thinking with hands-on execution—able to prototype, review critical code, and drive technical decisions that influence multiple teams. Exceptional collaboration and communication skills—comfortable partnering with product, data, and operations teams to align technology with business outcomes. Passion for mentorship and technical leadership, driving clarity, consistency, and excellence across engineering teams. You’ll Thrive Here If You: Love designing high-scale distributed systems that power real-world business outcomes. Enjoy diving deep into e-commerce architecture—catalog data models, payment flows, subscription logic, and order fulfillment systems. Balance long-term architectural vision with pragmatic, iterative delivery. Care deeply about system resilience, developer experience, and customer reliability. Are motivated by complexity and thrive in high-impact, cross-functional environments Why Hims & Hers At Hims & Hers, you’ll shape the backbone of our customer experience—building the systems that power our business and delight millions of users. As Principal Engineer, Core Platform, you’ll combine technical depth with organizational influence, ensuring our platform is as scalable and reliable as the mission it supports. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Leading engineering teams to develop scalable health platform solutions, defining technical strategy, and collaborating with cross-functional teams. | Over 15 years in software engineering with leadership experience, strong technical background in web architectures, experience in health tech or similar fields, and excellent communication skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is on a mission to empower people to live healthier lives. Our Labs & Membership organization plays a critical role in this transformation — evolving Hims & Hers from treatment-focused offerings into a connected healthcare platform that helps customers understand and improve their health continuously. As Senior Director of Engineering for Labs & Membership, you will be the single engineering DRI responsible for the end-to-end experience across diagnostics, personalized insights, and membership. You’ll lead the teams building the technology that powers at-home testing, dynamic health insights, and the infrastructure that connects it all. You’ll work closely with product, design, data, and operations leaders to deliver a seamless, intelligent experience that helps customers measure, manage, and improve their health over time. This is a pivotal leadership role where you’ll set the long-term technical and organizational strategy, ensuring our platforms scale to power continuous care for millions of members. You Will: Lead, coach, and inspire a team of directors, managers, and senior engineers, fostering a culture of innovation, accountability, and continuous improvement. Serve as the single engineering DRI for Labs & Membership — owning technical vision, strategy, and execution for diagnostics, insights, and membership experiences. Define and deliver the engineering roadmap in partnership with product and design — powering at-home testing, connected insights, and subscription-based care. Partner with cross-functional leaders to create seamless, end-to-end user experiences across testing, treatment, and ongoing care. Oversee the design and evolution of platform architecture — ensuring scalability, reliability, privacy, and regulatory compliance. Collaborate with data and AI partners to develop predictive, personalized recommendations that increase engagement and retention. Manage a complex portfolio of programs — balancing innovation with delivery excellence, quality, and operational rigor. Build and scale high-performing engineering teams through hiring, coaching, and professional development. Partner with executive leadership to shape the company’s long-term health platform strategy and roadmap. Act as a trusted advisor across Hims & Hers, influencing senior stakeholders and representing engineering in key business decisions. You Have: 15+ years of experience in software engineering, with 5+ years leading multiple teams or organizations in high-growth environments. Proven success leading cross-functional product engineering teams and owning end-to-end consumer experiences. Experience in health tech, e-commerce, or subscription-based platforms preferred. Strong technical background with understanding of modern web and service architectures (Node.js, GraphQL, React, TypeScript, AWS, Kubernetes). Expertise in building scalable, secure, and compliant systems handling clinical or health-related data. Experience integrating third-party data sources, APIs, and device platforms (labs, wearables, fulfillment). Ability to define and execute technical roadmaps aligned with product vision and business outcomes. Strong communication skills and executive presence — able to translate between technical and business stakeholders. Demonstrated ability to recruit, develop, and retain high-performing engineering talent. Strategic thinker with a bias for action and passion for building user-centric, data-driven health experiences. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and enhance forecasting, reporting, and financial analysis processes to support strategic decision-making at the executive level. | Extensive experience in FP&A, financial modeling, forecasting, and leadership, with a relevant degree. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is seeking a Director, FP&A – Forecasting & Reporting to join our Finance organization. Reporting to the VP of FP&A, you will lead the company’s forecasting and reporting cycles, ensuring financial rigor, clarity, and predictability across the business. This role owns key forecasting inputs from revenue to operating income — including monthly/quarterly planning and weekly pacing — and transforms complex financial data into insights that drive executive decision-making. You’ll partner closely across teams to ensure our operating plan is tightly aligned with strategic priorities and that leadership has robust, timely visibility into performance. You will: Own and enhance monthly forecasting and reporting across revenue and all operating expense categories, ensuring accuracy and alignment with company goals. Lead monthly performance reporting, creating executive-ready variance analyses, dashboards, and narratives reviewed with the CEO and senior leadership. Partner with cross-functional leaders across Accounting, Finance, Marketing, and Operations to translate functional plans into data-driven financial forecasts and targets. Develop scalable forecasting methodologies to improve predictability, visibility, and consistency across FP&A processes. Transform, build, and own financial models that distill complex datasets into clear insights and actionable recommendations. Ensure appropriate tools and systems support. Define and automate FP&A KPIs to deliver real-time visibility into operational and financial performance. Set an agenda with the Data Analytics team. Serve as a strategic advisor by providing scenario modeling, risk/ops analyses, and insights into both short- and long-term financial impacts. Lead the annual planning process for revenue, EBITDA, and Net Income, including budgets, long-range planning, and executive/Board-level reporting. Support ad-hoc analyses, presentations, and special projects for executive leadership and the Board of Directors. Manage and develop a high-performing FP&A team, providing coaching, feedback, and growth opportunities. Set team priorities, allocate work, and ensure high-quality deliverables across forecasting and reporting cycles. Establish scalable processes and standards for the forecasting/reporting workstreams across the FP&A team. You have: B.S. in Finance, Accounting, or equivalent experience 10+ years in FP&A, strategic finance, investment banking, or consulting 3+ years of management experience Deep experience with forecasting, reporting, budgeting, and financial modeling Strong ability to work across teams for revenue and expense planning Experience in a high-growth or tech environment preferred Advanced proficiency in Excel and a love for bringing structure to complex, ambiguous problems A strategic, analytical mindset with strong intellectual curiosity Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Own and develop scalable platform systems within the healthcare domain, translating user needs into product solutions, and collaborating with technical teams to ensure compliance and scalability. | Over 8 years of product management experience, especially in platform or internal tooling products, with strong data skills and experience in regulated industries like healthcare. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is building the next generation of healthcare - more personalized, proactive, and accessible than ever before. We’ve built a trusted brand and a best-in-class platform for treating self-diagnosed chronic conditions like hair loss and sexual health. Now, we’re expanding beyond reactive care into a future where diagnostics, personalized treatments, and AI-powered support redefine the healthcare experience Delivering on that vision requires a powerful care delivery platform, one that enables providers to deliver high-quality, personalized care at scale. As a Product Manager on the Care team, you’ll own a core domain within the Care Platform, designing and building the systems that power our providers’ ability to deliver care at scale. You’ll operate as a single-threaded owner for your area: defining the strategy, roadmap, and success metrics end-to-end. You Will: • Develop a deep understanding of providers, clinical teams, and customers — uncovering the pain points that limit care delivery today, and translating them into scalable product solutions. • Integrate company strategy, research, and market insights into product decisions that create differentiated user experiences. • Collaborate closely with engineering leadership on platform architecture decisions, ensuring scalability and compliance. • Consolidate feedback from growth, operations, medical, and technical stakeholders to shape a clear roadmap for the Care Platform. • Define success metrics, measure impact rigorously, and balance customer value, technical feasibility, and business priorities. You Have: • 8+ years of product management experience, with at least 3 years building platform or internal tooling products. • A track record of owning complex, high-impact product areas end-to-end: from defining the problem to driving measurable business outcomes • System & Domain Expertise: Experience building and scaling complex, interdependent platform systems across multiple domains. Preference for candidates with experience in a highly regulated industry (e.g., Healthcare, FinTech) or marketplace/network business model. • Love of data - you intuitively understand the importance of information in the pursuit of the correct path forward, and you know how to access and leverage tools (SQL, Looker, Tableau, Excel, etc) to do so. • You have deep curiosity and empathy — you seek to understand the why behind behavior and data Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead and execute internal communications strategy for Operations, support executive messaging, collaborate with HR and external communications, and leverage AI and data to optimize communication impact. | 10+ years in internal communications focused on operations, experience with on-site operational environments, executive communication support, AI and data-driven communication skills, and ability to work in a fast-paced remote environment. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: We’re looking for a Director of Internal Communications – Operations to lead communications for our Operations organization, which includes facilities, quality & safety, customer experience, and pharmaceutical operations. In this role, you’ll partner closely with Operations leads and HR to develop and deliver communications that bring clarity, consistency, and motivation to employees. You’ll also collaborate with our External Communications team to tell the story of our world-class Operations capabilities as we scale. This role will focus both on our on-site employee and remote Operations employee audiences, creating consistent messaging that unifies the function. This is an individual contributor role for someone who loves to roll up their sleeves, develop strategy, and execute day-to-day communications with excellence. The ideal candidate for this role thrives in a fast-moving, high-impact environment, balancing strategic thinking with hands-on delivery, and holds themselves to a high standard. You Will: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. You Have: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Develop and execute internal communications strategy for Operations, support executive messaging, partner with HR and Communications teams, leverage AI and data to optimize communications, and manage communication processes. | 10+ years internal communications experience focused on operations, proven ability to work with HR teams, use AI tools and data analytics, support senior executives, and operate in a fast-paced, remote-first environment. | Description: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. Requirements: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Benefits: • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats

Manage and support quality programs across pharmaceutical compounding sites, ensuring compliance, risk mitigation, and stakeholder alignment through project and change management. | Bachelor's degree in related field, 5+ years pharmaceutical project management experience, familiarity with compounding regulations and quality standards, PMP certification preferred, strong communication and leadership skills. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: The Program Manager, Quality role sits on the Compounding PMO team, led by the Director of Innovation Program Management, and will report to the Senior Program Manager, Quality. This role is responsible for supporting the entire quality organization and quality leadership across all 503a & 503b compounding programs as a functional partnership and will individually manage quality projects as well as support the quality organization on all ongoing initiatives. The goal of this role is to anticipate, mitigate, and navigate risk, maintain clear internal communication across all related teams company-wide, and keep all teams moving forward and in-sync. The role will require a combination of exceptional project management and change management skills as well as the knowledge of regulatory and quality requirements. The scope of this role will be broad and adaptive to support our teams and facilities as they grow. This role will be responsible for leading teams remotely as well as on-site. This is a remote role with regular travel (up to 30% of the time) to our compounding pharmacies located in Ohio, Arizona, and California. You Will: • Support the Senior Program Manager, Quality in managing Quality programs end-to-end across our 503a and 503b sterile and non-sterile pharmaceutical compounding programs, ensuring deliverables are met on time, risks are anticipated and mitigated, and stakeholders are kept informed. • Partner with senior Quality leadership, including the Global Head of Quality, to drive departmental initiatives and track progress against key performance indicators. • Develop and maintain project plans of varying sizes and scopes for quality-related initiatives, including compliance projects, facility improvements, and continuous improvement programs. • Coordinate with Operations, Pharmacy, R&D, and other cross-functional teams to ensure alignment, clear communication, and smooth execution of quality programs. • Support Quality Management System processes (e.g., Change Controls, CAPAs) to to drive the highest quality standards across the organization. • Schedule and lead cross-functional meetings, status calls, and deliverable reviews, maintaining organized notes and meeting summaries. • Drive continuous improvement efforts by recommending enhancements to systems, processes, and tools that strengthen operational and compliance robustness. • Develop high-quality documentation and presentations that clearly communicate complex information, demonstrate strategic insight, and convey a confident executive presence when engaging with senior leadership. • Show agility by adapting projects as they develop and change in order to meet the technical challenges in compliance with USP , , , and current Good Manufacturing Practice guidelines. You Have: • Bachelor's Degree in Health Administration, Pharmaceutical Sciences, Chemistry, Biotechnology, Public Health or related field. • 5+ years of project management experience in the Pharmaceutical industry. 503a and/or 503b Pharmaceutical Compounding experience is a plus. • Familiarity with USP , , , and cGMP standards is preferred. • PMP or similar project management certification is preferred. • Experience operating within product-driven organizations with many stakeholders and with fast-moving programs. • Excellent verbal and written communication skills. • Experience managing various stakeholders and being flexible to different working styles. • Extreme attention to detail and documentation. • Strong leadership and relationship-building skills with an ability to quickly make decisions while remaining objective. • Can-do, positive attitude that enjoys managing multiple projects and tasks simultaneously. • Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

Lead end-to-end execution of strategic initiatives, manage external pharmacy partnerships, collaborate cross-functionally, monitor performance, and ensure operational excellence. | 8-10+ years project or operations management experience, preferably in order management, strong communication and stakeholder management skills, data-driven decision-making ability, and a BS/BA degree. | Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is seeking a Sr. Project Manager to join the Order Management team and will report to the Director of Order Management. This is a highly cross functional role and external-facing. Your work will ensure strategic initiatives are implemented in alignment with Operational and Company goals, ultimately ensuring on-time delivery and operational excellence across the network. Responsibilities: ● Lead end-to-end execution of high-impact initiatives that align with business objectives; concept to completion, ensuring timely delivery and high quality project deliverables, hitting milestones, clear documentation and proactive communication. ● Develop and manage new and existing external pharmacy partnerships including establishing standardized processes and best practices, development of KPIs, identifying areas of improvement - process or systematic, leading recurring business reviews and serving as primary point of contact. ● Drive performance of external pharmacy partnerships for key milestones to ensure on time customer delivery and operational goals. ● Collaborate with cross functional groups, including but not limited to Pharmacy Partners, Operations, System Product teams, CareOps (CX and Telemed) and balance stakeholders, customer, clinical and business needs. ● Own clear and regular communication on progress, potential blockers and escalations with relevant stakeholders, including Operations senior leadership. ● Continuously monitor and analyze performance to identify patterns, trends and opportunities for improvement and implement recommendations. ● Document issues, decisions, and process changes to ensure transparency and continuous improvement. Qualifications: ● 8-10+ years of experience in project management or operations manager, preferable in order management ● BS/BA degree is required, MBA preferred ● Hands-on experience leading cross-functional initiatives from planning to execution, preferably in a dynamic business environment ● Strong written and verbal communication skills; experience presenting to cross- functional, technical and non-technical stakeholders in easily understood formats ● Ability to build strong relationships, collaborate effectively across all levels of the organization, from senior executives to operational teams, and influence key stakeholders. ● Ability to synthesize complex data, generate insights, and drive data-informed decision-making. ● Success in analytical and operations role within a rapidly growing company: balancing data-driven quantitative and qualitative inputs for rapid decision-making and execution Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.