Humana

Lead Agile delivery of AI-enabled products and engineering solutions, managing roadmaps, cross-functional execution, and enterprise technical standards. | Requires 8+ years leading Agile technology delivery teams, 5 years in software or platform engineering, modern application technology proficiency, stakeholder communication, and a technical bachelor's degree or equivalent experience. | Become a part of our caring community The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Technology Leadership Professional is a senior delivery and technical leadership role within the AI & Operations Engineering team, responsible for leading one of the teams delivering AI-enabled products and engineering solutions that improve operational efficiency, reduce manual toil, and enhance the effectiveness of support and operations teams. This role operates at the intersection of product, architecture, and engineering execution. The associate will partner closely with product managers, architects, technical leads, developers, and senior leaders to understand technical designs, shape and maintain the feature roadmap, and drive consistent delivery through Agile ways of working. The role is accountable for helping the team stay aligned to priorities, meet sprint and release commitments, proactively manage risks and dependencies, and deliver high-quality, production-ready solutions. The ideal candidate brings a strong blend of technical understanding, product delivery discipline, agile execution, and stakeholder communication. This person must be able to communicate effectively with multiple audience groups, ranging from engineers and architects to associate directors and directors, while keeping teams aligned on outcomes, timelines, and technical direction. Key Responsibilities Lead the delivery of AI-enabled products, automations, and engineering solutions. Partner with stakeholders to define and manage product roadmaps and delivery priorities. Translate business needs and technical designs into actionable features, user stories, and sprint plans. Drive Agile processes, including backlog management, sprint planning, delivery tracking, and release readiness. Identify and mitigate risks, dependencies, and blockers to ensure successful delivery. Collaborate with Product Managers, Architects, Engineers, and senior leadership to align on priorities and outcomes. Oversee solutions leveraging technologies such as Python, SQL, Angular, Databricks, APIs, and enterprise AI platforms. Ensure solutions meet enterprise standards for security, reliability, compliance, and operational readiness. Communicate progress, risks, and key decisions to both technical and non-technical stakeholders. Support production deployments, operational improvements, and continuous enhancement efforts. Champion a culture of accountability, engineering excellence, innovation, and continuous improvement. Use your skills to make an impact Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent combination of education and experience. 8+ years of experience leading Agile software engineering, platform engineering, automation engineering, or technology delivery teams. 5+ years of experience in software engineering, application engineering, site reliability engineering, automation engineering, platform engineering, or a related technical discipline. Proven experience leading the end-to-end delivery of enterprise technology products, platforms, or engineering solutions from planning and design through production release and support. Strong experience partnering with Product Managers, Architects, Engineers, and business stakeholders to prioritize work, manage roadmaps, and drive successful delivery outcomes. Demonstrated ability to translate technical architectures, solution designs, and business requirements into actionable roadmaps, epics, user stories, sprint plans, and delivery milestones. Deep understanding of Agile methodologies, Software Development Lifecycle (SDLC), backlog management, sprint execution, release planning, risk management, and production support processes. Hands-on experience working with modern application and data technologies such as Python, SQL, APIs, Angular (or similar front-end frameworks), Databricks, SSIS, and enterprise integration platforms. Experience managing complex dependencies, resolving delivery blockers, and maintaining execution momentum across multiple initiatives and cross-functional teams. Strong communication and stakeholder management skills, with the ability to effectively present technical concepts, delivery risks, and strategic recommendations to both technical and executive audiences. Proven success operating in large, matrixed enterprise environments with multiple stakeholders, competing priorities, and evolving business needs. Preferred Qualifications Experience delivering AI-enabled, ML-enabled, or generative AI-enabled applications in an enterprise environment. Familiarity with enterprise AI gateways, model integration patterns, prompt-driven experiences, retrieval-based patterns, or model selection considerations. Experience building products or automations that support operations, support engineering, incident response, knowledge access, or workflow efficiency. Working knowledge of cloud platforms, observability practices, automation frameworks, and operational reliability concepts. Experience in regulated environments with strong security, privacy, and compliance expectations. Experience using Agile planning and delivery tools such as Jira, Azure DevOps, or similar platforms. HireVue Statement As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Social Security Number Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Own the Service Operations product portfolio and lead strategy and platform enhancements across incident, problem, and knowledge management, including AI and automation initiatives. | Requires a bachelor's degree, at least 12 years of product management or enterprise IT platform leadership, expert ServiceNow proficiency, and a record leading complex matrixed initiatives. | Become a part of our caring community The role offers a flexible work location, with options that include: Remote hiring will be preferred at Humana offices located near Louisville (headquarters), Dallas, Atlanta, Boston, New York City, Chicago, Washington, D.C., Nashville, Fort Lauderdale, and Tampa. This role combines strategic product leadership with hands-on product ownership. You will be responsible for identifying opportunities, designing solutions, defining product requirements, writing user stories and acceptance criteria, prioritizing backlogs, and guiding delivery across multiple products, platforms, and cross-functional teams. Working closely with engineering, operations, and business stakeholders, you will help advance a more proactive Service Operations model that reduces repeat incidents, accelerates resolution and root cause analysis, improves knowledge quality and self-service adoption, and enables responsible use of generative and agentic AI. In this role, you will work across platform, engineering, operations, and business teams to solve complex operational challenges and translate strategy into measurable outcomes. You will help advance a more proactive Service Operations model that reduces repeat incidents, accelerates resolution and root cause analysis, improves knowledge quality and self-service adoption, and enables responsible use of generative and agentic AI. Role Responsibilities: Own the Service Operations product portfolio spanning Incident Management, Major Incident Management, Problem Management, and Knowledge Management, ensuring alignment across teams, capabilities, and platform investments. Drive ServiceNow platform enhancements, integrations, upgrades, and product capabilities across the Service Operations portfolio. Lead product backlog and feature definition, including writing user stories, acceptance criteria, process requirements, and business outcomes for engineering and platform teams. Align product with business priorities, user needs, operational risks, technical feasibility, and organizational OKRs. Evaluate and enable generative AI, agentic AI, automation, virtual agents, and intelligent workflows that improve operational efficiency and accelerate incident response and resolution. Partner with engineering, operations, security, risk, audit, and business stakeholders to translate operational needs into scalable processes and platform capabilities. Establish success measures and reporting for incident reduction, resolution performance, repeat incident prevention, knowledge effectiveness, self-service adoption, automation, and overall product value. Lead products from discovery and MVP development through enterprise launch, adoption, optimization, and lifecycle management. Influence senior stakeholders and cross-functional teams through clear product narratives, data-driven recommendations, and measurable business outcomes. Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or a related field. 12 or more years of experience in product management, technical product management, ITSM product ownership, or enterprise IT platform leadership. Demonstrated experience serving as a Product Owner or Product Manager responsible for product strategy, roadmap development, solution design, backlog ownership, requirements definition, user story creation, and feature delivery Deep, Expert ServiceNow product experience, including platform strategy, workflow design, integrations, upgrades, and lifecycle management. Experience leading products or capabilities within Incident Management, Major Incident Management, Problem Management, or Knowledge Management. Demonstrated experience influencing senior stakeholders and leading cross-functional teams in a matrixed organization without direct authority. Preferred Qualifications: Master's degree in Business Administration (MBA), Information Systems, Computer Science, Engineering, or a related field preferred. ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or other relevant ServiceNow certifications preferred. Experience evaluating or implementing generative AI, agentic AI, virtual agents, intelligent automation, or AI-assisted service management capabilities. Working knowledge of ITIL practices, enterprise SaaS architecture, APIs, workflow engines, and IT operations technologies. Experience defining and measuring outcomes such as incident reduction, mean time to resolution, repeat incident prevention, knowledge adoption, self-service utilization, or process automation. Experience launching enterprise products from discovery and MVP through scaled implementation, adoption, and ongoing optimization. Use your skills to make an impact The ideal candidate brings a strong product ownership background, deep ServiceNow expertise, and a proven track record of delivering enterprise-scale ITSM capabilities that improve operational outcomes and user experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Lead design, development, and modernization of Wisconsin Medicaid applications while delivering hands-on work, providing architectural leadership and mentoring, and implementing automation and cloud-native patterns. | Requires a bachelor's degree in computer science or a related field, at least five years of software development experience, proficiency with .NET and SQL Server, and cloud solutions experience, preferably with Azure. | Become a part of our caring community The Senior Full Stack Engineer is a hands-on technical lead role. This role has broad scope across the full stack, including front-end, back-end, database, integrations, and hosting, for the Wisconsin Medicaid Market. The role emphasizes autonomy and ownership while setting technical direction, driving platform consistency, and mentoring engineers to deliver reliable, scalable solutions. This position blends day-to-day software engineering with technical leadership. It involves modernizing legacy systems, reducing technical debt, and establishing consistent platform patterns. These efforts span across two independent health plan technology stacks. The role also promotes modern engineering practices (CI/CD, infrastructure and security as code, automated testing, and observability) and expects responsible use of Humana-approved AI and code generation tools to accelerate delivery and improve quality. The Senior Full Stack Engineer is responsible for design, development, and modernization of applications and platforms that support the Wisconsin Medicaid Market. This role operates with a high degree of autonomy and trust, owning solutions end-to-end across the full stack rather than being confined to a single application or technology area. The Wisconsin Medicaid Market IT team functions as a highly empowered, end-to-end technology organization supporting two acquired health plans with independent core administration systems and technology stacks. As a result, this role works across the full spectrum of core platforms and supporting systems—collaborating with peers, enterprise architecture, and platform partners to define technical direction, align to enterprise standards where appropriate, and reduce system complexity and operational burden. This position regularly wears multiple hats—building and modernizing software across front-end, back-end, database, integration, and hosting layers; contributing architectural vision; addressing technical debt; and improving reliability and scalability across environments. The engineer will lead by example through hands-on delivery, strong code review practices, and mentoring. Additionally, they will drive software-driven automation, focusing on CI/CD, infrastructure, and security as code. Furthermore, they will adopt cloud-native patterns, such as containers and orchestration, where they fit the market's needs. The role will also champion practical, responsible use of Humana-approved AI-assisted development and code generation tools (Google-based tooling in Humana's standard stack) to increase throughput and strengthen code quality. Success in this role is driven not only by technical outcomes, but also by how the individual shows up: bringing curiosity, ownership, collaboration, and a growth mindset. This role is well suited for a lead engineer who can translate ambiguous requirements into pragmatic designs, communicate tradeoffs to technical and non-technical stakeholders, mentor teammates through design and delivery, and progressively take on broader platform and architecture responsibility while remaining hands-on. Additional Job Responsibilities Lead hands-on design and delivery of applications and platforms across the Wisconsin Medicaid Market (front-end, back-end, data, integrations, and hosting) Work across multiple insurance core administration platforms and supporting services rather than a single domain Identify and address technical debt and reliability gaps that improve scalability, supportability, and operational outcomes Support modernization efforts (including migration from legacy implementations to modern patterns where applicable), with an emphasis on automation and repeatability Partner with IT leadership, enterprise architects, and platform teams to align decisions with enterprise standards and long-term direction Ensure solutions meet security, compliance, and HIPAA requirements, including applying security-as-code and appropriate controls in delivery pipelines Mentor engineers through design discussions and code reviews; coach on delivery practices (testing, CI/CD, observability) and model effective use of Humana-approved AI and code generation tools Balance hands-on delivery with technical leadership (architecture decisions, alignment, and coaching) as priorities evolve Team Culture & Expectations On the Wisconsin Medicaid Market IT team, how you show up is as important as what you accomplish. We value ownership, curiosity, collaboration, and a strong desire to learn and make a meaningful difference. Team members are trusted to operate with autonomy, take accountability for outcomes, and work across domains to solve problems end‑to‑end. A growth mindset, comfort operating in ambiguity, and willingness to continuously learn new technologies and approaches are essential for success in this role—including embracing and effectively leveraging Humana‑approved AI‑assisted development and code generation as a standard part of how the team delivers high‑quality outcomes. Use your skills to make an impact Skills & Capabilities Full Stack Application Deep experience building and modernizing applications across the full stack, including front-end, back-end, data, integrations, and hosting. Strong experience with the Microsoft technology stack (e.g., .NET, SQL Server, Windows-based services) and cloud-hosted solutions (especially Azure). Comfortable working across application, integration, and platform layers in complex environments. DevOps, Automation, and Infrastructure/Security as Code Experience designing delivery pipelines and operational automation (CI/CD), applying infrastructure as code and security as code practices, and improving developer experience through repeatable, self-service patterns. Cloud-Native Patterns (Containers & Orchestration) Working knowledge of containerization and orchestration concepts (e.g., Docker and Kubernetes/AKS) and when to apply them to improve scalability, resilience, and consistency across environments, especially Azure. Reliability, Observability & Operational Excellence Ability to improve production supportability through monitoring, logging, alerting, and runbook-style documentation; experience reducing incident volume via root-cause analysis, automation, and resilient design. Cross‑Domain Systems Thinking Ability to understand and navigate interactions across multiple insurance core systems, platforms, and supporting services, identifying opportunities to simplify workflows and reduce system sprawl. Modernization, Reliability & Code Quality Experience modernizing legacy technologies and improving reliability, performance, and operational supportability through thoughtful design, refactoring, and automation. AI‑Assisted Development & Code Generation Comfort actively leveraging AI‑assisted development and code generation tools to improve productivity, code quality, analysis, and learning. Expected to use these tools day‑to‑day and model effective practices for the team. Experience with Humana's approved code generation tooling (e.g., Windsurf/Codeium) is highly preferred; strong aptitude and willingness to learn is equally valued. Ways of Working & Mindset Thrives in autonomous, high-trust environments. Comfortable wearing multiple hats, collaborating across teams, influencing through expertise, and remaining hands-on while leading technical direction, mentoring teammates, and partnering with leaders on architectural and process decisions. Required Qualifications Bachelor's Degree in Computer Science or related field 5 or more years of experience designing, developing, and testing of software applications and/or infrastructure 2-5 years of hands-on experience with the Microsoft technology stack, including .NET, SQL Server, and Windows-based services. Experience developing and supporting cloud-based solutions, with a strong preference for Microsoft Azure. Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Master's Degree in Computer Science or related field Working knowledge of containerization and orchestration technologies, including Docker and Kubernetes (AKS). Experience within the healthcare industry or healthcare technology environments 2+ years of hands-on experience building responsive web applications with React Additional Information Work-At-Home Requirements WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. Satellite and Wireless Internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

You would build and maintain full-stack applications for an enterprise data governance platform, contributing to its UI, APIs, architecture, integrations, and reliability. | The role requires at least five years of application development, production web application experience, and skills including React, TypeScript, Node.js, and Go or Python; cloud experience, especially Azure, is also required. | Become a part of our caring community Humana is seeking a Senior Full Stack Software Engineer who will be responsible for building and enhancing the UI/UX layer of Humana's Enterprise Data Governance Platform and Control Plane. This role will contribute to the design and development of modern, scalable applications that integrate with data governance, metadata, and analytics platforms across the enterprise. This position is ideal for a developer who enjoys working on complex systems, building full-stack applications, and helping shape the architecture of a platform used across the organization. The Senior Full Stack Engineer Is involved in all stages of software development, including front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Key responsibilities include but are not limited to... • Support continuous improvement of the Information Marketplace as a core enterprise platform • Design, develop, and maintain full-stack web applications supporting the Information Marketplace platform • Build modern front-end interfaces using React, TypeScript, and state management frameworks • Develop scalable backend services and APIs using Node.js and related technologies • Translate business and technical requirements into well-designed, maintainable software solutions • Contribute to the architecture of microservices, APIs, and UI frameworks with a focus on scalability, security, and performance • Integrate with enterprise platforms including metadata services, APIs, and third-party tools • Troubleshoot and resolve complex application issues, identifying root causes and implementing long-term fixes • Optimize applications for performance, reliability, and usability • Participate in code reviews and help establish development standards and best practices • Collaborate with product owners, architects, data engineers, and governance teams to deliver new capabilities • Contribute to DevOps practices including CI/CD pipelines, containerization, and automated testing • Stay current with modern development frameworks, tools, and engineering practices Use your skills to make an impact Required Qualifications • Bachelor's degree in computer science, Engineering, or related field • 5 or more years of experience (ideally 8+ years of experience) in application development or full-stack engineering • 1 or more years of experience (ideally 2+ years of experience) developing applications using Go and/or Python. • Experience developing production web applications • Can evaluate challenges, identify practical solutions, and manage responsibilities proactively. • Experience utilizing AI and AI Coding tools to accelerate development lifecycle • Can collaborate in a cross-functional team environment • Experience with cloud environments (Especially Azure) • Experience working in Agile / Scrum teams • This role is not eligible for work visa sponsorship Required Skills • Node.js • React.js • TypeScript • Phython and/or Go • REST API development • Git-based source control • Experience building full-stack web applications Preferred Qualifications • Experience working on enterprise applications • Experience building developer platforms, data platforms, or internal tools • Master's degree in computer science or related field Preferred Skills • Redux or modern state management frameworks • Tailwind CSS or modern UI styling frameworks • Sequelize ORM or similar data access frameworks • Docker / containerization • CI/CD pipelines (YAML-based or similar) • Experience with microservices architectures • Experience integrating with enterprise APIs or data platforms • WebAssembly (WASM) or performance-focused web technologies Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

You would oversee Wisconsin Medicaid modernization and regulatory projects, coordinating audit work, resources, operational plans, and milestones while maintaining compliance. | The role requires a bachelor's degree, at least five years of relevant experience, a PMP certification, and residence in Wisconsin or a commutable neighboring state. | Become a part of our caring community Humana is seeking a Senior Project Manager position to support the growing number of projects and initiatives within the Wisconsin Medicaid Market. Reporting to the Associate Director, Project Management, you will provide project management (PM) support for several system modernization projects. You will also provide ongoing support for enterprise and WI Market projects, departmental and vendor related changes and major regulatory changes that require PM oversight. This position will not start until January, 2027. Main Responsibilities: Oversees projects for the Wisconsin Market Compliance Department with a primary focus on managing internal and external audits. Designs, communicates, and implements an operational plan for completing projects, monitoring progress and performance against the project plan, and takes action to resolve operational problems and minimize delays. Identify, develop, and gather the resources to complete the project. Prepare work specifications, develops project schedules with project staff and external contractors. Communicate with other operational areas in the organization to secure specialized resources and contributions for the project. Conduct meetings and prepare reports to communicate the status of the project. Set priorities, allocate tasks, and coordinate project staff to meet project targets and milestones. Identifies audit requirements, gathers, and reviews data, and submits requirements to meet audit timelines. Coordinate communication with external auditors and prepare internal associates for audit interactions. Review audit findings, coordinates follow-up with auditors, and works with departments to develop and track remediation plans. Understand contractual requirements, operating systems, department functions, and policies required to conduct business and collaborate with others to support audit requirements. Use your skills to make an impact Required Qualifications Bachelor's degree 5 or more years of project management, business, operational, or technical experience Project Management Professional (PMP) certification 1 or more years of experience leading project management best practices, contributing to PMO standards, and building organizational project management maturity Must reside within the State of WI or a neighboring state commutable to WI (MN, IA, IL, MI) Preferred Qualifications Master's degree Experience working with JiraAlign and Azure Dev Ops (ADO) 8 or more years of project management, business, operational, or technical experience Experience leading large-scale, enterprise, or market implementation initiatives Experience in healthcare, managed care, payer operations, or another highly matrixed and regulated environment Experience mentoring other project managers or contributing to PMO standards, tools, and best practices Experience presenting information to senior leaders to support and guide decision-making Additional Information Workstyle: Home. Home workstyle is defined as remote but will use Humana office space on an as needed basis for collaboration and other face-to-face needs. Travel: minimal travel to WI may be required Typical Work days/hours: must be available to work Monday – Friday, 8:00 am – 4:30 pm Central Standard Time (CST). Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Inclusa: Inclusa manages the provision of a person-centered and community-focused approach to long-term care services and support to Family Care members across the state of Wisconsin. As a values-based organization devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a trademarked model of support named Commonunity® which focuses on the belief in everyone, and from that belief, the common good for all is achieved. In 2022, Inclusa was acquired by Humana. This partnership will allow us to create a model of care that provides industry-leading support for members across the health care continuum. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

You would build, test, and debug applications, collaborate with architects and business partners, oversee quality procedures, and resolve complex software issues. | The role requires a bachelor’s degree in computer science or a related field, at least five years of software development and testing, and five or more years of Workday integration and architecture experience. | Become a part of our caring community The Senior Software Engineer codes software applications based on business requirements. The Senior Software Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and performs work without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Collaborates with Business partners and Solution and Application architects in designing software solutions Use your skills to make an impact Required Qualifications Bachelor's Degree in Computer Science or related field 5 or more years of experience designing, developing, and testing of software applications and/or infrastructure Must be passionate about contributing to an organization focused on continuously improving consumer experiences 5+ years’ experience with Workday integration techniques including RaaS, API, Cloud Connector, and EIB 4+ years’ experience collaborating with HR, Talent, Payroll, Benefits, and Learning teams 3+ years’ experience with Workday architecture and data structures 3+ years’ experience working with protected information 2+ years’ experience implementing Workday security including SSO and MFA Preferred Qualifications Master's Degree Experience with Workday Extend Experience with Workday Orchestration Experience with Workday Sana Experience with Electronic Transmissions processes Experience estimating, budgeting, and planning projects Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

You would guide analytics strategy, KPI governance, and roadmap planning while mentoring engineers and delivering executive dashboards and reporting. | You need a bachelor's degree plus at least seven years in business intelligence or analytics, or a master's degree plus four years, along with advanced SQL, Power BI, Agile delivery, and senior-leadership presentation experience. | Become a part of our caring community The Business Intelligence Lead is a senior individual contributor role supporting Humana's Conversational Channels Product organization, including Interactive Voice Response (IVR), Intelligent Virtual Assistants (IVA), and emerging AI-powered member engagement experiences. This is not a traditional reporting role. The ideal candidate combines deep analytics expertise with product, project, and leadership capabilities, enabling them to operate as a strategic partner to Product, Engineering, Operations, and Business Intelligence leaders. The Business Intelligence Lead will serve as a key partner to the Director of Business Intelligence, helping drive analytics strategy, KPI governance, portfolio planning, delivery execution, and stakeholder alignment across a portfolio of conversational experiences. The role will also provide mentorship and technical leadership to a team of Business Intelligence Engineers, establishing best practices for reporting, analytics, measurement, data quality, and delivery excellence. Success in this role requires a balance of strategic thinking, technical expertise, Agile delivery experience, and cross-functional leadership. The ideal candidate is comfortable influencing decisions, navigating complex initiatives, translating business objectives into measurable outcomes, and helping both leaders and engineers succeed. This position plays a critical role in advancing Humana's Conversational Channels strategy, member experience goals, and data-driven decision making. Responsibilities As a Business Intelligence Lead, you will: Serve as the primary analytics partner for Conversational Channel initiatives, including IVR, IVA, and AI-driven customer engagement programs. Partner closely with Product Managers, Designers, Digital leaders, Operations, and external partners to define and measure business outcomes. Support the Director of Business Intelligence in prioritization, stakeholder management, roadmap planning, and execution tracking across multiple initiatives. Translate business objectives into measurable success criteria and analytics requirements before initiatives are launched. Mentor and provide technical guidance to a team of Business Intelligence Engineers, helping elevate analytical capabilities, reporting standards, and development practices. Drive the planning and execution of analytics work within Agile delivery frameworks, participating in sprint planning, backlog refinement, PI planning, and release activities. Develop and maintain executive dashboards, scorecards, and operational reporting solutions using Power BI, and other visualization platforms. Analyze conversational channel performance, including containment, authentication, intent recognition, self-service utilization, transfer behavior, abandonment patterns, and customer experience metrics. Present insights and recommendations to senior leaders and executive stakeholders in a clear, concise, and compelling manner. Required Qualifications Bachelor's degree plus 7+ years of experience in Business Intelligence, Analytics, Data Engineering, Product Analytics OR Master's degree plus 4+ years of relevant experience. Advanced SQL with 3+ years of experience with demonstrated ability to work across large-scale enterprise datasets. 3+ years of Power BI experience. 1 year of experience translating business requirements into analytics solutions and actionable insights. 1 year of experience presenting data analytics to Senior Leadership. Preferred Qualifications Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field Advanced in SQL, DAX, and other data systems Experience supporting IVR, IVA, Conversational AI, Contact Center, Digital Customer Experience, or Customer Engagement platforms. Prior experience serving as a team lead, technical lead, project lead, or product owner. Experience defining and governing enterprise KPIs and measurement frameworks. Experience working with cloud data platforms such as Google BigQuery and Databricks. Familiarity with conversational analytics, speech analytics, journey analysis, or customer experience measurement. Experience working with Google CCAI, Nuance, Genesys, or other conversational technology platforms. Healthcare, payer, pharmacy, or consumer health experience. Basic to intermediate Python experience for analytics automation and data validation. Strong understanding of Agile methodologies, including sprint planning, backlog management, release processes, and cross-functional delivery. Experience building executive-level scorecards and performance reporting for large-scale transformation initiatives. Additional Information May require 5% travel if outside of Louisville, KY Only applicants with authorization to work permanently in the U.S. need apply. Use your skills to make an impact Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-27-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Design and implement security for web applications, APIs, and cloud services while optimizing WAF and bot management platforms and leading security initiatives. | Requires a bachelor's degree, at least 8 years of cybersecurity or information security experience, strong web application security and WAF expertise, and Python or PowerShell proficiency. | Become a part of our caring community The Lead CyberSecurity Engineer will forecast Roadmap work and plan into two-week sprints. Shifts in prioritization due to industry changes will require independent judgement, technical leadership, and the ability to influence security outcomes across multiple teams and business functions. This role regularly defines solutions, leads cross-functional initiatives, and serves as a trusted advisor for web application and edge security matters. The ideal candidate is a hands-on security leader with deep expertise in web application security, cloud technologies, and threat mitigation. They excel at influencing stakeholders, solving complex security challenges, and driving enterprise-wide security improvements. Key Responsibilities Design and implement security solutions for web applications, APIs, and cloud-hosted services. Lead and optimize WAF and Bot Management platforms (Akamai, Cloudflare, Imperva, AWS WAF, Azure WAF, F5 Distributed Cloud, etc.). Apply web application security best practices, including OWASP Top 10, API security, authentication, and attack mitigation techniques. Develop security automation using Python, PowerShell, REST APIs, and related technologies. Analyze threats, investigate vulnerabilities, and implement mitigation strategies. Provide guidance on AI-related security risks and support automated remediation initiatives. Collaborate with application, infrastructure, and security teams to drive security outcomes. Lead roadmap planning, technical initiatives, and Agile-based security projects. Use your skills to make an impact Required Qualifications Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related field. 8+ years of experience in cybersecurity, application security, or information security. 5+ years of hands-on experience designing and supporting WAF and Bot Management solutions. Strong knowledge of OWASP Top 10, API security, authentication, and web security architectures. Experience with HTTP/S, TLS/SSL, DNS, CDNs, load balancing, and cloud-hosted applications. Hands-on experience with Python, PowerShell, REST APIs, or security automation tools. Proven ability to assess threats, drive remediation efforts, and lead complex security initiatives. Preferred Qualifications Experience with AI security, security automation, and DevSecOps practices. Relevant certifications such as CISSP, CCSP, GIAC, CEH, or equivalent. Experience in healthcare or other highly regulated environments. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $142,300 - $195,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Oversee transformation strategies and operating models, lead cross-functional teams, manage budgets and workforce planning, and establish governance aligned with enterprise goals. | Requires a bachelor's degree and substantial experience in product operations, digital transformation, or related fields, including executive communication and implementing scalable operating models. | Become a part of our caring community The Director, Consumer Digital Product Operations, oversees the design and execution of transformation strategies that advance organizational priorities and operational excellence. Leads cross-functional teams in identifying opportunities, defining objectives, and implementing initiatives that deliver measurable business impact. Develops transformation frameworks, governance models, and performance metrics to guide execution and accountability. Partners with executives and senior leaders to ensure initiatives are aligned with enterprise strategy and long-term goals. Provides expert consultation and transformation methodologies, organizational design, and change management practices. Oversees resource planning, budget development, and implementation of best practices to achieve sustainable results. Leads development of communications, reporting, and executive updates to share outcomes, insights, and recommendations. Builds a culture of innovation, collaboration, and continuous improvement across departments. Exercises strategic judgment and decision-making to address complex challenges and ensure successful delivery of transformation outcomes at scale. The Director, Consumer Digital Product Operations, is a high-impact leadership role that will help define how the Consumer Digital organization delivers results for customers and the business. This leader will shape and continuously evolve the organization's operating model, establishing the governance, planning processes, tools, standards, and operating rhythms that enable teams to deliver products more effectively and consistently at scale. Working closely with senior leaders across product, technology, design, analytics, and business functions, this individual will bring clarity to decision-making, strengthen accountability, and improve execution across the organization. By translating strategy into practical ways of working, the Director will play a central role in accelerating delivery, improving organizational effectiveness, and creating better experiences for consumers. Beyond product operations, this leader will oversee key organizational operations, including budget management, workforce planning, recruiting, and onboarding, team communications, and the Consumer Digital program management team. The role also serves as a steward of culture and connectivity, helping build the operating discipline, leadership practices, and organizational cohesion needed to support a high-performing and engaged Consumer Digital organization. Use your skills to make an impact The Director, Consumer Digital Product Operations partners with Consumer Digital leaders and cross-functional teams to design, implement, and continuously improve an operating model that enables effective product delivery. The role translates strategy into clear ways of working, practical standards, and scalable operating mechanisms while maintaining a strong focus on customer needs and measurable outcomes. Design and implement the Consumer Digital product operating model, including roles, decision rights, governance, and end-to-end ways of working. Define and maintain practical tools, templates, playbooks, and standards that help teams plan, prioritize, deliver, measure, and improve products consistently. Establish governance and operating forums that clarify ownership, accelerate decisions, surface risks, and strengthen accountability without adding unnecessary process. Lead the organization’s operating cadence, portfolio visibility, communications, and follow-through on priorities and commitments. Own team operations, including budget planning and management, workforce coordination, recruiting and onboarding processes, and organization-wide communications. Drive culture and connectivity across Consumer Digital by strengthening engagement, transparency, collaboration, recognition, and shared understanding of priorities. Lead and develop the Consumer Digital program management team, setting direction, clarifying accountabilities, and ensuring disciplined execution of critical initiatives. Create performance measures and feedback loops to assess adoption and effectiveness of the operating model and identify opportunities for continuous improvement. Advise senior leaders on operating model choices, organizational tradeoffs, execution risks, and opportunities to improve customer and business outcomes. Required Qualifications Bachelor’s degree 8+ years of experience in product operations, digital transformation, enterprise transformation, portfolio management, or a related discipline, including experience designing and implementing operating models in a large, complex organization. Demonstrated experience translating enterprise or business-unit strategy into scalable governance, planning and prioritization processes, decision forums, operating rhythms, tools, templates, and performance measures adopted across multiple teams. Demonstrated ability to lead executive discussions, facilitate cross-functional decisions, communicate complex topics clearly, resolve competing priorities, and build productive relationships across product, technology, design, analytics, and business teams. Ability to navigate ambiguity, make thoughtful tradeoffs, and lead change through partnership and practical implementation. People-leadership experience, including setting clear accountabilities, coaching performance, developing talent, and building an inclusive, connected, high-performing team. Preferred Qualifications Experience in healthcare, consumer digital, or another highly regulated and customer-centered industry. Experience with modern product management practices, portfolio management, agile delivery, design, analytics, and technology operating models. Experience advising Vice President-level or equivalent senior leaders on operating-model decisions, organizational tradeoffs, execution risks, and priorities while maintaining accountability for detailed implementation and follow-through Experience establishing enterprise-wide standards while allowing teams appropriate flexibility based on product and customer needs. Experience developing executive communications, performance reporting, and decision materials for senior leadership. Advanced degree or relevant professional certification Leadership Profile Strategic operator who connects long-term direction to practical action. Customer-centered leader who keeps teams focused on meaningful outcomes. Builder who creates simple, scalable systems and improves them through feedback. Trusted partner who can influence across organizational boundaries and constructively challenge senior leaders. Inclusive people leader who creates clarity, accountability, connection, and growth for the team. Additional Information This role is expected to operate across Consumer Digital and partner closely with leaders throughout the organization. The successful candidate will balance enterprise consistency with pragmatic flexibility, ensuring that governance and operating discipline make product teams more effective and do not become an end in themselves. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $168,000 - $231,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-30-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Lead platform and API architecture, establish security and reliability standards, integrate AI capabilities, and contribute to full-stack features. | Requires 8+ years of backend/platform engineering, strong API and security expertise including HIPAA, TypeScript or Python, React and Next.js, and end-to-end production system ownership. | Become a part of our caring community The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to substantial. As Centerwell builds its AI engineering function from the ground up, we need a platform foundation strong enough to support everything that comes next. As Lead Full-Stack Engineer focused on platform and API engineering, you will design and build the service layer that connects AI capabilities, data systems, and product frontends—setting the standards for how services are built, secured, and operated across the team. You will work with meaningful architectural scope, making decisions that span API design, security patterns, and deployment practices. The platform you build will serve care teams and patients across hundreds of Centerwell clinics. If you want to build platforms that others build on—and do it in service of better primary care—this is the role for you. Key Responsibilities • Platform and API Architecture:** Design and lead development of core backend services, REST and GraphQL APIs, and service-to-service integrations that connect all layers of Centerwell's AI product stack. • Security and Compliance by Design:** Establish patterns for authentication, authorization, rate limiting, PHI access control, and audit logging. Ensure HIPAA compliance is embedded in platform design from day one—not bolted on after the fact. • AI and LLM Integration Patterns:** Define and implement reusable patterns for integrating AI capabilities into product APIs, including LLM routing, streaming responses, tool orchestration, and model output handling. • Observability and Reliability:** Build logging, monitoring, and alerting infrastructure so the platform is operable and debuggable at scale. • Full-Stack Feature Delivery:** Contribute to product feature development end-to-end using TypeScript and Next.js, from server-side APIs to rendered UI. • Architecture Reviews and Standards:** Drive architecture reviews and define backend engineering standards that the full engineering team builds on. Required Qualifications Use your skills to make an impact • B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience) • 8+ years of software engineering experience with deep expertise in backend and platform engineering • Strong proficiency in TypeScript and/or Python for API and service development • Proven track record building scalable, production-grade REST or GraphQL APIs • Solid understanding of authentication (OAuth2, OIDC), API security patterns, and authorization model design • Working knowledge of HIPAA requirements, particularly secure transmission, storage, and access control for PHI • Experience with Next.js and React sufficient for full-stack feature contribution • Demonstrated ownership of complex backend systems end-to-end, from architecture through production operation • Hands-on experience with AI-assisted development tools and LLM coding harnesses (Claude Code, Pi Agent, Cursor, Codex, or similar) Preferred Qualifications • Experience in healthcare, financial services, or other highly regulated industries • Exposure to event-driven architecture, microservices, or API gateway patterns at scale • Familiarity with AI/LLM integration patterns, including streaming APIs and tool-use orchestration • Experience in a greenfield or team-founding engineering environment Additional Information The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL, or Charlotte, NC. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $155,200 - $213,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description Of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Lead SRE automation and AIOps initiatives, reduce operational toil, and coordinate strategic projects with engineering teams and senior leaders. | Requires 5+ years of technical or project leadership in application, SRE, DevOps, or automation environments, hands-on automation or AIOps experience, software testing knowledge, and executive stakeholder communication. | **Become a part of our caring community** We are looking for a Lead Technology Leadership Professional to help build the transformation of our Site Reliability Engineering organization through AI-powered operations and automation. You will partner with technology leaders, engineering teams, and partners to improve our AIOps strategy, improve operational efficiency, and expand automation capabilities across the enterprise. This is an opportunity for a hands-on leader who excels at solving complex challenges, leading strategic projects, and driving measurable growth. The Lead Technology Leadership Professional works with design engineering and test team to lead products from design completion to volume production release. Perform different engineering tests to verify and validate product designs. Support product evaluation and qualification on leading-edge technology components. Ensure that production schedules are followed and product(s) meet specifications and quality requirements. Interact with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems. Advise executives to develop functional strategies (often segment specific) on matters of significance. Exercise independent on complex issues regarding job tasks and related tasks, and works, Uses requiring analysis of variable factors and determining the best course of action. In this role, you will have the opportunity to be a part of an amazing team that will help transform and rethink how we work within our Site Reliability Engineering organization. You will directly engage with key leaders throughout Humana leadership and be a part of our journey as we evolve our AIOps strategy. You will be responsible for leveraging SRE best practices and reducing toil throughout our organization utilizing leading edge automation technologies. In this position you will lead small teams to advance our automation footprint within our Site Reliability Engineering org while also executing on strategic milestones for our AIOps program. This key role will require someone who is a self-driven, selfless leader who is passionate about learning. • *Required Qualifications** + Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. + 5+ years of project, technical, or team leadership experience within application, SRE, DevOps, or automation environments. + Experience leading technology initiatives from planning through execution and delivery. + Hands-on experience with application, automation, or AIOps technologies. + Experience with software testing practices, including unit testing and mocking frameworks. + Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment. + Strong analytical and problem-solving skills with the ability to make decisions in complex or ambiguous situations. + Experience creating and presenting metrics, dashboards, trend analysis, and executive-level updates. + Excellent communication and stakeholder management skills, including the ability to influence senior leaders. + Proven ability to collaborate across engineering, operations, and business teams to drive strategic outcomes. + Passion for innovation, automation, continuous improvement, and enhancing customer experiences. + Experience leading cross-functional projects or programs with measurable business results. • *Preferred Qualifications** + Advanced degree (MBA, Master's, or equivalent). + Experience leading large-scale, highly visible technology transformation or automation programs. + Understanding of operations, engineering, process improvement, and organizational change management. + Six Sigma and/or ITIL certification. • *Use your skills to make an impact** • *Work at Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. • *Hirevue Statement** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. • *Social Security Number Alert Statement** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. • *Scheduled Weekly Hours** 40 • *Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. • *Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 11-19-2026 • *About us** About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ • *Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website. • *Become a part of our caring community** We are looking for a Lead Technology Leadership Professional to help build the transformation of our Site Reliability Engineering organization through AI-powered operations and automation. You will partner with technology leaders, engineering teams, and partners to improve our AIOps strategy, improve operational efficiency, and expand automation capabilities across the enterprise. This is an opportunity for a hands-on leader who excels at solving complex challenges, leading strategic projects, and driving measurable growth. The Lead Technology Leadership Professional works with design engineering and test team to lead products from design completion to volume production release. Perform different engineering tests to verify and validate product designs. Support product evaluation and qualification on leading-edge technology components. Ensure that production schedules are followed and product(s) meet specifications and quality requirements. Interact with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems. Advise executives to develop functional strategies (often segment specific) on matters of significance. Exercise independent on complex issues regarding job tasks and related tasks, and works, Uses requiring analysis of variable factors and determining the best course of action. In this role, you will have the opportunity to be a part of an amazing team that will help transform and rethink how we work within our Site Reliability Engineering organization. You will directly engage with key leaders throughout Humana leadership and be a part of our journey as we evolve our AIOps strategy. You will be responsible for leveraging SRE best practices and reducing toil throughout our organization utilizing leading edge automation technologies. In this position you will lead small teams to advance our automation footprint within our Site Reliability Engineering org while also executing on strategic milestones for our AIOps program. This key role will require someone who is a self-driven, selfless leader who is passionate about learning. • *Required Qualifications** + Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. + 5+ years of project, technical, or team leadership experience within application, SRE, DevOps, or automation environments. + Experience leading technology initiatives from planning through execution and delivery. + Hands-on experience with application, automation, or AIOps technologies. + Experience with software testing practices, including unit testing and mocking frameworks. + Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment. + Strong analytical and problem-solving skills with the ability to make decisions in complex or ambiguous situations. + Experience creating and presenting metrics, dashboards, trend analysis, and executive-level updates. + Excellent communication and stakeholder management skills, including the ability to influence senior leaders. + Proven ability to collaborate across engineering, operations, and business teams to drive strategic outcomes. + Passion for innovation, automation, continuous improvement, and enhancing customer experiences. + Experience leading cross-functional projects or programs with measurable business results. • *Preferred Qualifications** + Advanced degree (MBA, Master's, or equivalent). + Experience leading large-scale, highly visible technology transformation or automation programs. + Understanding of operations, engineering, process improvement, and organizational change management. + Six Sigma and/or ITIL certification. • *Use your skills to make an impact** • *Work at Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. • *Hirevue Statement** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. • *Social Security Number Alert Statement** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. • *Scheduled Weekly Hours** 40 • *Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. • *Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 11-19-2026 • *About us** About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ • *Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Define and build accessibility products and testing tools, manage the digital accessibility program, conduct audits, and guide product teams on compliance. | Requires a bachelor's degree, at least five years of software development experience, three years focused on digital accessibility and screen-reader testing, WCAG knowledge, Playwright, and CI/CD experience. | Become a part of our caring community Humana’s Digital Health Platform (DHP) is the engineering platform behind many of Humana’s consumer digital experiences. DHP Product Engineering builds the shared pieces other Humana teams build on, including a micro-frontend catalog, accessibility tooling, and API foundations, and we build them with AI coding agents at the center of how we work. We are hiring a Senior Product Engineer, Accessibility, to own the products that help Humana’s teams build accessible web and mobile experiences from the start. We run accessibility as products with customers. Product teams across Humana are the customers, and our members and patients benefit. You set the direction for products such as automated accessibility testing in pipelines, an accessibility linter, an accessibility health dashboard, and AI agent skills, and you build them alongside our product engineers. You also run parts of Humana’s Digital Accessibility Program, and we expect you to automate more of that work over time. How we work: Our practice is skills-driven. A skill is a set of reusable instructions that an AI agent follows for a recurring task. The accessibility program already runs on skills. You will use them, write new ones, and ship accessibility skills that other teams use in their own work. We welcome candidates with disabilities, including people who use assistive technology every day. That experience is directly relevant to this role. We support IAAP certification if you do not hold one yet. Role Responsibilities Set product direction: Set the direction for our accessibility products, propose what goes on their roadmap, and write the stories Build accessibility products: Build and maintain automated accessibility tests, scan rules, CI integrations, and AI agent skills, and run spikes and prototypes before investing in a full implementation Own the toolchain: Roll out, configure, and integrate our commercial accessibility testing tools, so that product teams can adopt them with little effort Measure adoption and outcomes: Track measures such as the share of product teams with accessibility checks in their pipelines and the time to close critical findings, and bring the results into roadmap decisions Enable product teams: Bring accessibility checks into teams’ editors, pipelines, and agent workflows, own our developer checklists, give specific remediation guidance, and run training and office hours Test with assistive technology: Test web and mobile experiences with screen readers, keyboard-only navigation, magnification, and voice control Run the program: Keep the Digital Accessibility Policy, Standards, and Conformance Statement current, coordinate audits with our audit vendor, provide technical evidence to Humana’s legal partners for compliance reviews and complaint responses, and handle vendor administration Review software Humana buys: Help Humana’s Procurement organization assess consumer-facing software, including software evaluations, contract negotiations, and review of each vendor’s Voluntary Product Accessibility Template (VPAT) What helps you succeed here: Influencing engineers and teams that do not report to you, through clear guidance, examples, and follow-through Writing clearly for engineers, legal partners, and senior leaders, and adjusting the level of detail for each Keeping many requests moving at once, and saying early and plainly when one will be late Bringing structure to ambiguous problems and to processes that are still taking shape Use your skills to make an impact Required Qualifications Bachelor’s degree in Computer Science, Human-Computer Interaction, or a related field 5 or more years designing, developing, and testing software, including 3 or more years focused on digital accessibility and testing with screen readers such as NVDA, VoiceOver, and TalkBack 2 or more years building or rolling out accessibility capabilities that teams beyond your own adopted, such as checks in their pipelines 2 or more years building automated accessibility tests in JavaScript or TypeScript with Playwright or similar tools, and running them in CI/CD pipelines Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA, the Americans with Disabilities Act (ADA), Section 504, and Section 508 Preferred Qualifications Owning a product’s roadmap and tying the work to measured results Building AI agent skills, prompts, or Model Context Protocol (MCP) integrations Running third-party accessibility audits, including scoping, findings triage, retesting, and Accessibility Conformance Report (ACR) production Reviewing vendors’ VPATs or ACRs during software procurement International Association of Accessibility Professionals (IAAP) certification (CPACC, WAS, or CPWA) Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Define and scale enterprise test automation strategies and frameworks, develop AI-enabled quality engineering capabilities, and promote automation-first practices across teams. | Requires a bachelor's degree, over 10 years of software quality or automation engineering experience, and extensive hands-on expertise with enterprise automation frameworks, CI/CD pipelines, and modern programming languages. | Become a part of our caring community Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences. Principal Automation Engineer, Enterprise Automation Frameworks & Support is a senior technical leader responsible for defining, designing, and scaling enterprise-wide test automation strategies, frameworks, platforms, and AI-enabled quality engineering capabilities. This role serves as the enterprise automation authority across Humana's business segments, partnering closely with Engineering, Architecture, DevOps, Product, and Quality Engineering teams to accelerate software delivery through modern automation and intelligent quality practices. Principal Automation Engineer, Enterprise Automation Frameworks & Support will lead the adoption of automation-first testing approaches, establish enterprise standards and frameworks, drive AI-enabled testing innovations, and provide technical leadership for quality engineering transformation initiatives. This individual will be responsible for designing scalable automation solutions leveraging technologies such as Selenium, Playwright, REST Assured , Tricentis Tosca, Azure DevOps (ADO), qTest, API automation frameworks, CI/CD pipelines, and AI-powered testing agents, while enabling delivery teams to achieve greater speed, reliability, and quality. This role serves as a senior technical leader, providing hands-on engineering expertise and strategic direction to deliver scalable, high-quality software solutions. The Principal Software Engineer drives engineering standards, promotes reusable platforms and frameworks, and partners across the enterprise to accelerate innovation, enable modernization, and ensure consistent, reliable, and secure technology solutions across Humana. Key Responsibilities Enterprise Automation Strategy Working closely with Segment QE Architects, define and execute Humana's enterprise automation architecture strategy and roadmap to drive scalable, standardized, and innovative quality engineering solutions across the organization. Create standards, reference architectures, patterns, and best practices for quality engineering and automation across all business segments. Evaluate emerging automation technologies and AI-driven testing solutions to continuously improve engineering effectiveness. Serve as the enterprise automation subject matter expert for modern quality engineering practices. Automation Framework Engineering & Platform Enablement Design, develop, and maintain scalable, reusable automation frameworks using technologies including Selenium, Playwright, Tricentis Tosca, REST Assured, Cypress, Appium, and related tools. Build and enhance automation solutions that support testing across cloud-native, microservices, API-first, web, mobile, and distributed application architectures. Develop reusable automation components, libraries, utilities, templates, and accelerators to improve delivery efficiency and consistency. Implement and maintain automation integrations within CI/CD pipelines using Azure DevOps and other enterprise delivery platforms. Drive continuous improvements in automation stability, maintainability, execution speed, and overall test effectiveness. Integrate automation solutions with enterprise tools including Azure DevOps, qTest, Tosca, Jira, and CI/CD ecosystems. Enable end-to-end traceability across requirements, user stories, test cases, automation assets, defects, releases, and production outcomes. Provide technical mentorship and guidance to Quality Engineers, SDETs, Automation Engineers, and development teams. Create and maintain automation standards, best practices, technical documentation, playbooks, and training materials. AI-Powered Quality Engineering & Intelligent Testing Define and implement AI-enabled testing strategies, tools, and practices across the organization. Lead development and adoption of AI-based testing agents capable of test generation, self-healing automation, defect prediction, risk-based testing, and intelligent test execution. Evaluate emerging Generative AI technologies and intelligent automation platforms for quality engineering use cases. Establish frameworks for AI-assisted test design, automated script generation, and test maintenance optimization. Partner with engineering teams to integrate AI capabilities into quality engineering workflows and delivery pipelines. Drive innovation through intelligent automation and predictive quality analytics. DevOps, CI/CD & Engineering Excellence Drive automation adoption within modern DevOps, CI/CD, and continuous testing practices. Implement automated quality gates, validation frameworks, and shift-left testing strategies throughout the software development lifecycle. Develop and optimize automation execution strategies supporting continuous integration, continuous delivery, and release readiness. Partner with DevOps and Platform Engineering teams to improve automation environments, test infrastructure, and execution scalability. Promote engineering excellence through automation-first approaches, code quality, and software craftsmanship practices. Monitor and improve testing metrics, automation effectiveness, and quality outcomes to support reliable software delivery. Use your skills to make an impact Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. 10+ years of software quality engineering, automation engineering, SDET, or software engineering experience. 8+ years of hands-on experience designing and implementing enterprise automation frameworks. Deep expertise with automation technologies including: Selenium, Playwright, Tricentis Tosca, Cypress, Appium, API Automation frameworks Extensive experience with Azure DevOps (ADO), qTest, CI/CD pipelines, and DevOps practices. Strong programming skills in languages such as Java, C#, TypeScript, JavaScript, Python, or similar. Experience implementing automation solutions for web, API, microservices, cloud-native, and distributed applications. Strong understanding of Agile, DevOps, Continuous Integration, Continuous Testing, and Continuous Delivery practices. Excellent communication, leadership, consulting, and stakeholder management skills. Preferred Qualifications Experience in healthcare, insurance, financial services, or other highly regulated industries. Experience implementing AI-driven testing tools and intelligent automation platforms. Experience building AI-based testing agents and autonomous quality engineering solutions. Knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and AI-assisted software testing. Experience with cloud platforms such as Azure, AWS, or GCP. Experience leading enterprise-wide quality engineering transformation initiatives. Success Measures Increased enterprise adoption of standardized automation frameworks and automation platforms. Improved automation coverage, execution reliability, and maintenance efficiency across delivery teams. Measurable reduction in manual testing effort through intelligent automation and AI-enabled testing capabilities. Improved software quality through earlier defect detection and enhanced test effectiveness. Successful implementation of AI-powered testing agents and intelligent quality engineering capabilities. Enhanced visibility of quality metrics through actionable dashboards and enterprise reporting. Improved stakeholder satisfaction and business outcomes through scalable quality engineering solutions. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $156,600 - $215,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Own and advance the Service Operations product portfolio, prioritizing ServiceNow requirements and backlogs while enabling automation and AI and measuring operational outcomes. | Requires a bachelor’s degree, 12+ years in product management, ITSM product ownership, or enterprise IT platform leadership, expert ServiceNow experience, and a track record of product strategy and delivery. | Become a part of our caring community The role offers a flexible work location, with options that include: Remote hiring will be preferred at Humana offices located near Louisville (headquarters), Dallas, Atlanta, Boston, New York City, Chicago, Washington, D.C., Nashville, Fort Lauderdale, and Tampa. This role combines strategic product leadership with hands-on product ownership. You will be responsible for identifying opportunities, designing solutions, defining product requirements, writing user stories and acceptance criteria, prioritizing backlogs, and guiding delivery across multiple products, platforms, and cross-functional teams. Working closely with engineering, operations, and business stakeholders, you will help advance a more proactive Service Operations model that reduces repeat incidents, accelerates resolution and root cause analysis, improves knowledge quality and self-service adoption, and enables responsible use of generative and agentic AI. In this role, you will work across platform, engineering, operations, and business teams to solve complex operational challenges and translate strategy into measurable outcomes. You will help advance a more proactive Service Operations model that reduces repeat incidents, accelerates resolution and root cause analysis, improves knowledge quality and self-service adoption, and enables responsible use of generative and agentic AI. Role Responsibilities: Own the Service Operations product portfolio spanning Incident Management, Major Incident Management, Problem Management, and Knowledge Management, ensuring alignment across teams, capabilities, and platform investments. Drive ServiceNow platform enhancements, integrations, upgrades, and product capabilities across the Service Operations portfolio. Lead product backlog and feature definition, including writing user stories, acceptance criteria, process requirements, and business outcomes for engineering and platform teams. Align product with business priorities, user needs, operational risks, technical feasibility, and organizational OKRs. Evaluate and enable generative AI, agentic AI, automation, virtual agents, and intelligent workflows that improve operational efficiency and accelerate incident response and resolution. Partner with engineering, operations, security, risk, audit, and business stakeholders to translate operational needs into scalable processes and platform capabilities. Establish success measures and reporting for incident reduction, resolution performance, repeat incident prevention, knowledge effectiveness, self-service adoption, automation, and overall product value. Lead products from discovery and MVP development through enterprise launch, adoption, optimization, and lifecycle management. Influence senior stakeholders and cross-functional teams through clear product narratives, data-driven recommendations, and measurable business outcomes. Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or a related field. 12 or more years of experience in product management, technical product management, ITSM product ownership, or enterprise IT platform leadership. Demonstrated experience serving as a Product Owner or Product Manager responsible for product strategy, roadmap development, solution design, backlog ownership, requirements definition, user story creation, and feature delivery Deep, Expert ServiceNow product experience, including platform strategy, workflow design, integrations, upgrades, and lifecycle management. Experience leading products or capabilities within Incident Management, Major Incident Management, Problem Management, or Knowledge Management. Demonstrated experience influencing senior stakeholders and leading cross-functional teams in a matrixed organization without direct authority. Preferred Qualifications: Master's degree in Business Administration (MBA), Information Systems, Computer Science, Engineering, or a related field preferred. ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or other relevant ServiceNow certifications preferred. Experience evaluating or implementing generative AI, agentic AI, virtual agents, intelligent automation, or AI-assisted service management capabilities. Working knowledge of ITIL practices, enterprise SaaS architecture, APIs, workflow engines, and IT operations technologies. Experience defining and measuring outcomes such as incident reduction, mean time to resolution, repeat incident prevention, knowledge adoption, self-service utilization, or process automation. Experience launching enterprise products from discovery and MVP through scaled implementation, adoption, and ongoing optimization. Use your skills to make an impact The ideal candidate brings a strong product ownership background, deep ServiceNow expertise, and a proven track record of delivering enterprise-scale ITSM capabilities that improve operational outcomes and user experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Define and execute enterprise strategy for provider data quality, governance, and directory accuracy while leading cross-functional initiatives with technology and operations teams. | Requires a bachelor's degree, at least 8 years of leadership in provider data management or related healthcare functions, and expertise in data governance, regulatory requirements, and large-scale transformation. | Become a part of our caring community The Director, Data Quality/Integrity understands end-to-end master data processes and flows and uses that knowledge to design and implement master data management solutions. The Director, Data Quality/Integrity requires an in-depth understanding of how organization capabilities interrelate across the function or segment. This is a remote position. The Director, Provider Data Quality & Directory Governance is responsible for defining and executing the enterprise strategy for provider data quality, governance, directory accuracy, and innovation. This leader will establish the operating model, standards, controls, and continuous improvement practices that ensure provider data is accurate, complete, timely, compliant, and trusted across provider directories, network operations, credentialing, contracting, and digital experiences. Reporting to the VP of Provider Network Operations, this role partners across Operations, Technology, Analytics, Compliance, Provider Services, and market leadership to improve provider data integrity, strengthen governance, reduce defects, and enhance provider and member experiences. The Director is expected to champion innovation, challenge traditional approaches, and actively collaborate both within the organization and across the healthcare industry to advance provider data management practices. Key Responsibilities Data Quality Strategy & Leadership Develop and execute a multi-year data quality and integrity strategy aligned with organizational priorities. Establish enterprise standards, policies, and operating models that support sustainable data quality practices. Lead strategic initiatives focused on improving data accuracy, completeness, consistency, and timeliness. Serve as a thought leader in data quality management, governance, and stewardship. Data Governance & Data Mastering Lead data governance programs that define ownership, accountability, business rules, and quality standards for critical data assets. Partner with business and technology leaders to establish data stewardship responsibilities and governance processes. Oversee data mastering initiatives, including the identification, definition, and management of key enterprise data assets. Drive alignment across stakeholders on data definitions, standards, and quality expectations. Data Integrity, Auditing & Controls Design and implement data-driven auditing programs to proactively identify data anomalies, risks, and process weaknesses. Establish monitoring frameworks and controls that improve visibility into data quality performance. Lead reconciliation and validation processes to ensure alignment across multiple data sources. Develop feedback mechanisms and continuous improvement processes that address root causes of data quality issues. Operational Excellence & Process Improvement Conduct end-to-end assessments of business processes impacting data quality and integrity. Lead provider directory data quality and integrity efforts to ensure compliance with CMS requirements, including accuracy, completeness, timely updates, and audit readiness. Identify rework drivers, inefficiencies, and recurring quality issues and implement sustainable solutions. Lead continuous improvement initiatives that improve operational effectiveness and reduce data-related defects. Develop executive dashboards and reporting that provide actionable insights into quality performance. Technology, Vendor & Solution Management Evaluate current and emerging data quality technologies and governance solutions. Lead vendor assessments, RFP processes, and business case development for new capabilities. Partner with Technology teams to implement tools that enhance automation, monitoring, and data governance. Assess market-leading practices and identify opportunities to improve quality management capabilities. Stakeholder Partnership & Influence Build strong relationships with operational leaders, technology teams, analytics partners, and external vendors. Facilitate cross-functional alignment on data quality priorities and governance decisions. Present findings, recommendations, and strategic roadmaps to executive leadership. Lead organizational change efforts that promote enterprise ownership of data quality. Use your skills to make an impact This role is not eligible for work visa sponsorship. Required Qualifications Bachelor's degree in Business, Healthcare Administration, Information Systems, Data Analytics, or a related field. 8+ years of leadership experience in provider data management, provider directory operations, data governance, data quality, network operations, or related healthcare functions. Deep understanding of provider data domains, including directory data, demographics, affiliations, specialties, credentialing, contracting, and regulatory requirements. Experience designing and implementing enterprise data governance frameworks, stewardship models, quality controls, and auditing programs. Proven success leading large-scale cross-functional transformation initiatives across business and technology organizations. Strong executive presence with the ability to influence stakeholders and translate complex data issues into business outcomes. Preferred Qualifications Master's degree in a related field. Experience with provider directory accuracy programs, regulatory audits, accreditation requirements, and provider network operations. Experience with master data management, data governance platforms, and data quality tools. Lean, Six Sigma, Data Governance, or Data Management certifications. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $156,600 - $215,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-29-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Design and maintain secure Azure and GCP infrastructure and DevOps platforms, managing enterprise tools and software supply chain security. | Requires 7+ years of infrastructure experience, including 5+ years in DevOps engineering, cloud infrastructure, CI/CD, scripting, and U.S. citizenship. | Become a part of our caring community Humana is seeking a Senior DevOps Platform Engineer to design, implement, and support secure, compliant cloud and DevOps platforms across Azure and GCP. This role is responsible for enabling enterprise-scale software delivery through modern CI/CD pipelines, Kubernetes platforms, GitOps practices, automation, and developer self-service capabilities. The engineer will provide dedicated ownership of the JFrog platform ecosystem (Artifactory, Xray, and Curation) supporting both enterprise and Humana Military initiatives, with a focus on software supply chain security, artifact governance, vulnerability management, and regulatory compliance. As a subject matter expert for JFrog, Argo CD, SonarQube, and LaunchDarkly, this role will drive platform modernization, security remediation, operational excellence, and developer productivity while ensuring reliable and scalable platform services across the organization. Key Responsibilities Design, build, and maintain secure cloud infrastructure on Azure and GCP. Develop and optimize CI/CD pipelines using Azure DevOps, GitHub Actions, Harness, and GitOps practices. Deploy and manage Kubernetes platforms (AKS, GKE, OpenShift). Own and administer enterprise DevOps platforms including JFrog Artifactory, Xray, Curation, Argo CD, SonarQube, and LaunchDarkly. Support Humana Military and enterprise teams through software supply chain security, artifact governance, and platform operations. Implement vulnerability management, dependency governance, and secure software delivery practices. Design and support feature flag management and progressive delivery capabilities using LaunchDarkly. Develop automation and self-service solutions using PowerShell, Bash, Python, and AI-assisted engineering tools. Ensure HIPAA, SOC2, and regulatory compliance across DevOps platforms and processes. Configure and support enterprise build agents and runners across Linux, Windows, and GitHub Runner environments. Provide L3 support, incident response, root cause analysis, and on-call support for critical platform services. Create engineering standards, documentation, reusable templates, and developer enablement resources while participating in Agile delivery practices. Use your skills to make an impact Required Qualifications Experience 7+ years of experience in IT infrastructure, platform engineering, or operations. 5+ years of hands-on DevOps engineering experience. Experience designing and supporting cloud infrastructure on Azure and GCP. Strong experience with Infrastructure as Code (Terraform). Experience building and managing CI/CD platforms using Azure DevOps, GitHub Actions, Harness, and GitOps practices. Hands-on experience with Kubernetes platforms including AKS, GKE, and OpenShift. Experience administering and supporting enterprise DevOps platforms including JFrog Artifactory, Xray, Curation, Argo CD, SonarQube, and LaunchDarkly. Experience implementing software supply chain security, dependency governance, vulnerability remediation, and secure software delivery practices. Strong Linux/Unix administration and Windows administration experience. Advanced scripting skills in PowerShell, Bash, and Python. Experience with GitHub Copilot, Claude Code, or similar AI-assisted development tools. Familiarity with monitoring, observability, and platform reliability practices. Experience supporting enterprise-scale DevOps platforms and developer enablement initiatives. Experience operating within HIPAA, SOC2, or other regulated compliance environments. Our Department of Defense contract requires U.S. citizenship for this position. Preferred Qualifications Experience supporting large-scale enterprise DevOps platforms. Experience leading enterprise DevOps platform modernization, onboarding, adoption, and governance initiatives. Familiarity with DORA metrics and DevOps models. Experience integrating automated testing, security scanning, and compliance controls into CI/CD pipelines. Experience supporting healthcare technology platforms or other highly regulated industries. Azure, GCP, Kubernetes, Terraform, or related cloud certifications. Experience with software supply chain security and governance frameworks. Healthcare industry experience preferred. Additional Information: Limited Geography Remote - This is a remote position but located within a specific geography. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Design and deliver full-stack clinical user experiences with TypeScript, React, and Next.js, translating AI capabilities into accessible, HIPAA-compliant interfaces. | Requires 5+ years of software engineering experience, expert TypeScript and React proficiency, full-stack development experience, AI-assisted coding tools, and a bachelor's or master's degree. | Become a part of our caring community The Senior Software Engineer codes software applications based on business requirements. The Senior Software Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Key Responsibilities Frontend Feature Development:** Design and build high-quality user experiences using TypeScript, React, and Next.js for care team members and, where applicable, patients. AI Output Rendering:** Translate AI capabilities—LLM-generated content, structured summaries, clinical recommendations—into interface patterns that are intuitive, trustworthy, and appropriate for high-stakes clinical contexts. Full-Stack Delivery:** Build end-to-end features spanning server-side rendering, API integration, and client-side state management. Own features from design handoff through production deployment. Component Library and Design System:** Contribute to shared component libraries, establish reusable UI patterns, and maintain design system consistency across the product surface. Accessibility and Health Literacy:** Ensure all interfaces meet WCAG accessibility standards and are designed with the cognitive demands of clinical users and the varying digital literacy of patients in mind. HIPAA-Compliant Frontend Practices:** Implement sensitive data display, client-side logging, and session handling in accordance with HIPAA requirements. Technical Collaboration:** Participate in code reviews, architecture discussions, and design reviews with engineers, product managers, and designers. Use your skills to make an impact Required Qualifications B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience) 5+ years of software engineering experience with strong frontend depth Expert-level proficiency in TypeScript and React Hands-on experience with Next.js, including App Router, SSR/SSG patterns, and server components Ability to build and consume REST or GraphQL APIs and deliver full-stack features independently Strong eye for UX quality and attention to detail in interface implementation Familiarity with WCAG accessibility standards and their practical application Understanding of sensitive data handling requirements in frontend contexts Hands-on experience with AI-assisted development tools and LLM coding harnesses (Claude Code, Pi Agent, Cursor, Codex, or similar) Preferred Qualifications Experience building clinical or healthcare-facing applications Familiarity with AI/LLM output rendering patterns—streaming responses, citations, uncertainty display, or structured clinical outputs Experience collaborating with product designers in a design-system-driven workflow Exposure to Python or backend service development Experience in a greenfield or early-stage product engineering environment Additional Information The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL, or Charlotte, NC. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $128,300 - $176,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Own EHR vendor relationships and roadmaps, monitor performance and service commitments, coordinate governance and escalations, and advise leadership on vendor investments. | Requires at least five years in vendor or partner management, product management, or healthcare technology, plus cross-functional program leadership; EHR, interoperability, and healthcare operations experience are preferred. | Become a part of our caring community The Provider Experience and Enablement Lead Vendor Manager is responsible for managing strategic EHR partner relationships and ensuring vendors deliver against business objectives, roadmap commitments, and performance expectations. This role serves as the primary relationship owner for assigned EHR partners, including Epic and other strategic vendors, driving alignment between vendor capabilities, enterprise priorities, and product initiatives. The Vendor Lead works across product, implementation, technology, and business teams to monitor vendor performance, coordinate strategic initiatives, and maximize the value of Humana's EHR partnerships The Provider Experience and Enablement Lead Vendor Manager manages the day-to-day relationship and strategic engagement with assigned EHR vendors and partners. Responsibilities include developing and maintaining vendor roadmaps, coordinating vendor-supported initiatives, tracking performance metrics and commitments, and driving accountability across internal and external stakeholders. This role partners closely with product management, implementations, and technology teams to ensure successful execution of vendor-dependent capabilities and future growth opportunities. The Vendor Lead proactively identifies risks, escalates issues, evaluates new partner opportunities, and provides leadership with recommendations related to vendor performance, strategic investments, and roadmap planning. The position exercises considerable independent judgment while managing multiple initiatives and influencing outcomes across a complex stakeholder environment Key Responsibilities Serve as relationship lead for assigned EHR vendors and strategic partners Manage vendor roadmap alignment with enterprise priorities Coordinate vendor-supported initiatives and cross-functional execution efforts Monitor vendor performance, commitments, KPIs, and service levels Shepherd the development of vendor reporting, dashboards, and performance reviews Identify opportunities to expand vendor capabilities and strategic partnerships Facilitate governance reviews, escalations, and risk management activities Provide recommendations regarding vendor investments, priorities, and future opportunities Partner with Product, Implementation, Technology, and Operations teams to ensure successful execution of strategic initiatives Support executive relationships and long-term EHR channel growth strategies Use your skills to make an impact Required Qualifications 5+ years of experience in vendor management, partner management, product management and/or healthcare technology Experience managing cross-functional initiatives and strategic partnerships Experience leading vendor governance and quarterly business reviews Experience developing executive reporting, performance metrics, and operational governance processes Experience coordinating complex programs involving multiple stakeholders Preferred Qualifications Bachelor's degree Experience working with EHR platforms including Epic, athenahealth, Oracle Health, eClinicalWorks, Veradigm, or similar vendors Experience with healthcare interoperability, provider technology, or payer-provider integration initiatives Knowledge of healthcare operations, value-based care, and provider workflows Experience developing strategic roadmaps and business cases Additional Information This role is "remote/work at home" and can be based anywhere in the United States. This role has a targeted start date of January 4th, 2027 Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 11-02-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

You would engineer and support enterprise identity security solutions, automate and troubleshoot identity processes, support compliance and audits, and mentor security and healthcare teams. | The role requires a relevant technical bachelor's degree and hands-on IAM or cybersecurity engineering experience with identity platforms and technologies; regulated-industry experience is preferred. | Become a part of our caring community The Senior CyberSecurity Engineer will design, implement, and support enterprise Identity Security solutions across a complex healthcare environment. The role focuses on secure identity lifecycle management, authentication, authorization, access governance, compliance, and integration of enterprise and clinical applications. The engineer will work extensively with SailPoint Identity Security Cloud (ISC), Okta, Microsoft Active Directory (AD), and Microsoft Entra ID, supporting both modern cloud services and contemporary healthcare applications. Responsibilities: Engineer and support Identity Security solutions using SailPoint ISC, Okta, AD, and Entra ID. Design and implement JML, provisioning/deprovisioning, access certification, RBAC, SSO, MFA, federation, and entitlement governance capabilities. Integrate enterprise and clinical applications using SAML, OAuth/OIDC, SCIM, and REST APIs. Apply least privilege and Zero Trust principles across workforce, partner, vendor, and application identities. Automate identity processes to improve the reliability, scalability, and auditability of access controls. Troubleshoot complex provisioning, directory, authentication, and access issues across interconnected platforms. Partner with application, clinical technology, architecture, compliance, and cybersecurity teams to establish secure identity patterns. Support regulatory and audit requirements, including controls associated with HIPAA and the protection of sensitive healthcare information. Provide senior-level technical leadership, engineering standards, design reviews, and mentoring. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Information Systems, Software Engineering, or a related technical field. Strong experience in Identity Security, IAM, or cybersecurity engineering. Hands-on experience with SailPoint ISC, Okta, Active Directory, and/or Entra ID. Strong knowledge of identity lifecycle management, access governance, RBAC, SSO, MFA, and federation. Experience with SAML, OAuth/OIDC, SCIM, APIs, and directory technologies. Experience integrating applications into enterprise Identity Security ecosystems. Healthcare or other highly regulated industry experience strongly preferred. Experience securing clinical and healthcare applications is highly desirable. Strong automation, troubleshooting, and technical problem-solving skills. Use your skills to make an impact Additional Information A senior, hands-on engineer who understands Identity Security end to end, from identity lifecycle and authentication through access governance and compliance. The right candidate can work across ISC, Okta, AD, Entra, and healthcare applications while translating security requirements into scalable, secure, and supportable technical solutions. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

You would build accessible React interfaces and Node.js services, design APIs and data models, integrate workflows, and deliver reliable tested features with product and platform teams. | The posting requires 5+ years of full-stack engineering with React, TypeScript, Node.js, relational databases, API contracts, testing, and familiarity with cloud deployment; Kafka and healthcare experience are preferred. | **Become a part of our caring community** The Senior Full Stack Engineer builds and evolves the NBA platform's Action Library and Command Center experience, the operational system used by business and program teams to create, configure, govern, and publish member actions across the enterprise. Built on React, Node.js, PostgreSQL, and Kafka-based integration patterns, the platform serves as the primary control plane for authoring and managing actions throughout the member journey. This is a hands-on engineering role with a strong front-end focus: you design and build modern user experiences, develop the APIs and services that support them, and partner closely with product, design, and platform teams to deliver scalable, production-ready solutions. • *Key Responsibilities** • *• Front-end engineering —** Design and build responsive, accessible, and performant user interfaces using React and TypeScript. • *• Full stack development —** Deliver features across the stack, including React applications, Node.js/Fastify services, PostgreSQL data models, and platform integrations. • *• Action Library development —** Build capabilities that allow business users to create, configure, version, preview, govern, and publish member actions. • *• API engineering —** Develop and maintain REST APIs using contract-first principles, shared TypeScript models, and schema validation patterns. • *• Data modeling —** Design and implement PostgreSQL schemas, queries, and data access patterns that support reliable and performant user experiences. • *• Workflow integration —** Develop integrations with orchestration, decisioning, and Kafka-based publishing services to ensure actions flow reliably through the NBA ecosystem. • *• User experience design —** Translate complex business workflows into intuitive experiences that improve efficiency, usability, and adoption. • *• Quality engineering —** Build automated tests, participate in code reviews, and deliver secure, maintainable, production-quality software. • *• Cross-team collaboration —** Work closely with engineering, product, and platform teams to align requirements, integrations, and technical solutions. • *Use your skills to make an impact** • *Required Qualifications** • *•** 5+ years of full stack software engineering experience with strong React and TypeScript expertise. • *•** Experience building production-grade web applications using modern React architecture and component-based design patterns. • *•** Strong Node.js/TypeScript backend development experience building REST APIs and service-oriented applications. • *•** Experience working with PostgreSQL or other relational databases, including schema design, query optimization, and data modeling. • *•** Understanding of modern front-end architecture including state management, routing, accessibility, performance optimization, and responsive design. • *•** Experience with API contracts, schema validation, and strongly typed development practices. • *•** Familiarity with containerized application deployment, CI/CD pipelines, and cloud-native application development. • *•** Strong testing discipline, including unit, integration, and end-to-end testing approaches. • *•** Strong communication skills and the ability to collaborate effectively across engineering and product teams. • *Preferred Qualifications** • *•** Experience with React 19, TanStack Router, Query, Form, and Table. • *•** Experience with Fastify, Prisma, Drizzle ORM, Redis, and PostgreSQL performance tuning. • *•** Familiarity with OpenAPI specifications, code generation, and contract-first API development. • *•** Experience with Kafka and event-driven architectures. • *•** Experience building workflow-driven applications, operational consoles, or enterprise business tooling. • *•** Familiarity with Kubernetes, Azure DevOps, ArgoCD, and modern deployment pipelines. • *•** Experience with OpenTelemetry, distributed tracing, and observability platforms. • *•** Experience implementing OAuth 2.0, Azure AD, SSO, RBAC, or enterprise identity solutions. • *•** Background in healthcare, insurance, or another regulated industry with compliance and PHI handling requirements. • *Success Indicators** + State transitions are precise, deterministic, and resilient to retries + Side effects reliably occur exactly once, even during failures or replays + Systems recover gracefully from crashes and redeployments + AI-driven tooling decreases defect rates and expedites debugging + The state layer is trusted as the definitive source of truth across engineering teams • *Why This Role is Critical** In contemporary automated platforms, correctness and reliability hinge on the integrity of state, not just requests. This role ensures that every state transition and side effect is executed once—and only once—providing a solid foundation for trust, reliability, compliance, and scalability throughout the system. • *Work Style:** Remote/Hybrid - Preferably Boston, MA. Occasional travel to Humana's offices for training or meetings may be required. • *Work Hours** : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs. Very minimal travel might be required for training, meetings, and/or conferences • *Interview Format** As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. • *SSN Task via Workday** Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. • *Scheduled Weekly Hours** 40 • *Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. • *Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-29-2026 • *About us** About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ • *Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website. • *Become a part of our caring community** The Senior Full Stack Engineer builds and evolves the NBA platform's Action Library and Command Center experience, the operational system used by business and program teams to create, configure, govern, and publish member actions across the enterprise. Built on React, Node.js, PostgreSQL, and Kafka-based integration patterns, the platform serves as the primary control plane for authoring and managing actions throughout the member journey. This is a hands-on engineering role with a strong front-end focus: you design and build modern user experiences, develop the APIs and services that support them, and partner closely with product, design, and platform teams to deliver scalable, production-ready solutions. • *Key Responsibilities** • *• Front-end engineering —** Design and build responsive, accessible, and performant user interfaces using React and TypeScript. • *• Full stack development —** Deliver features across the stack, including React applications, Node.js/Fastify services, PostgreSQL data models, and platform integrations. • *• Action Library development —** Build capabilities that allow business users to create, configure, version, preview, govern, and publish member actions. • *• API engineering —** Develop and maintain REST APIs using contract-first principles, shared TypeScript models, and schema validation patterns. • *• Data modeling —** Design and implement PostgreSQL schemas, queries, and data access patterns that support reliable and performant user experiences. • *• Workflow integration —** Develop integrations with orchestration, decisioning, and Kafka-based publishing services to ensure actions flow reliably through the NBA ecosystem. • *• User experience design —** Translate complex business workflows into intuitive experiences that improve efficiency, usability, and adoption. • *• Quality engineering —** Build automated tests, participate in code reviews, and deliver secure, maintainable, production-quality software. • *• Cross-team collaboration —** Work closely with engineering, product, and platform teams to align requirements, integrations, and technical solutions. • *Use your skills to make an impact** • *Required Qualifications** • *•** 5+ years of full stack software engineering experience with strong React and TypeScript expertise. • *•** Experience building production-grade web applications using modern React architecture and component-based design patterns. • *•** Strong Node.js/TypeScript backend development experience building REST APIs and service-oriented applications. • *•** Experience working with PostgreSQL or other relational databases, including schema design, query optimization, and data modeling. • *•** Understanding of modern front-end architecture including state management, routing, accessibility, performance optimization, and responsive design. • *•** Experience with API contracts, schema validation, and strongly typed development practices. • *•** Familiarity with containerized application deployment, CI/CD pipelines, and cloud-native application development. • *•** Strong testing discipline, including unit, integration, and end-to-end testing approaches. • *•** Strong communication skills and the ability to collaborate effectively across engineering and product teams. • *Preferred Qualifications** • *•** Experience with React 19, TanStack Router, Query, Form, and Table. • *•** Experience with Fastify, Prisma, Drizzle ORM, Redis, and PostgreSQL performance tuning. • *•** Familiarity with OpenAPI specifications, code generation, and contract-first API development. • *•** Experience with Kafka and event-driven architectures. • *•** Experience building workflow-driven applications, operational consoles, or enterprise business tooling. • *•** Familiarity with Kubernetes, Azure DevOps, ArgoCD, and modern deployment pipelines. • *•** Experience with OpenTelemetry, distributed tracing, and observability platforms. • *•** Experience implementing OAuth 2.0, Azure AD, SSO, RBAC, or enterprise identity solutions. • *•** Background in healthcare, insurance, or another regulated industry with compliance and PHI handling requirements. • *Success Indicators** + State transitions are precise, deterministic, and resilient to retries + Side effects reliably occur exactly once, even during failures or replays + Systems recover gracefully from crashes and redeployments + AI-driven tooling decreases defect rates and expedites debugging + The state layer is trusted as the definitive source of truth across engineering teams • *Why This Role is Critical** In contemporary automated platforms, correctness and reliability hinge on the integrity of state, not just requests. This role ensures that every state transition and side effect is executed once—and only once—providing a solid foundation for trust, reliability, compliance, and scalability throughout the system. • *Work Style:** Remote/Hybrid - Preferably Boston, MA. Occasional travel to Humana's offices for training or meetings may be required. • *Work Hours** : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs. Very minimal travel might be required for training, meetings, and/or conferences • *Interview Format** As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. • *SSN Task via Workday** Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. • *Scheduled Weekly Hours** 40 • *Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. • *Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-29-2026 • *About us** About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ • *Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.