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Lead and manage a team of field engineers, oversee service operations, ensure customer satisfaction, and manage a $36M P&L. | Minimum 5 years leadership experience, experience in financial management and P&L, strong customer relationship skills, willingness to travel 25-50%. | Job Description Summary GE Healthcare Surgery is committed to designing Intraoperative imaging systems that are clinically relevant and provide an optimal experience for surgeons and interventionalists to visualize anatomy and lesions, guide interventions, and navigate inside the human body. Our mission is to change the standard of care in surgical interventions with real-time visual guidance, giving surgeons the information needed to immediately make critical decisions. The Field Service Director will lead a team of 30 field engineers responsible for the installation, maintenance, and repair of surgical X-ray equipment in the MidAtlantic region (WV, VA, KY, TN, NC, SC, part of GA). This role requires a strategic leader with exceptional management skills and strong technical or financial skills to ensure high-quality service delivery and customer satisfaction. The Field Service Director will also be responsible for managing a $33M profit and loss (P&L) account. Will require 25-50% travel within the region. Job Description Key Responsibilities • Leadership & Management: • Lead, mentor, and manage a team of 30+ field engineers. • Ensure FE technical skills, customer relation skills, and technical knowledge. • Conduct regular performance evaluations and provide constructive feedback. • Foster a positive and collaborative team environment. • Lead and cultivate a culture of GE value, integrity and profitable growth. • Develop and implement change management strategies that maximize employee adoption and minimize resistance. • Service Operations: • Own service operational processes (staffing, Case/PM completion, OT mgmt., P&L, FE utilization, and employee quality compliance, etc.) • Promote a safe working environment and ensure compliance with all applicable EHS policies and procedures. • Oversee the scheduling and dispatching of field engineers to ensure timely service delivery. Monitor and manage service requests, ensuring they are completed efficiently and effectively. • Implement and maintain service standards and protocols to ensure high-quality service. • Ensure compliance with industry standards and regulations. • Customer Relations: • Build and maintain strong relationships with clients, addressing their needs and concerns promptly and creating a “one GEHC for the customer” experience. • Ensure customer satisfaction by delivering exceptional service and support, exceeding customer expectations. • Handle escalated customer issues and provide resolutions in a timely manner. • Proactively identify customer needs and develop and implement customer specific solutions. • Strategic Planning: • Develop and implement strategies to improve service efficiency and effectiveness. • Analyze service data and metrics to identify areas for improvement. • Collaborate with other departments to align service operations with overall company goals. • Financial Management: • Manage a $36M profit and loss (P&L) account. • Develop and monitor budgets to ensure financial targets are met. • Analyze financial performance and implement cost-saving measures where necessary. • Report on financial performance to senior management. Required Qualifications • Bachelor's degree and minimum of 5 years leadership experience or equivalent OR HS diploma/GED and 9 years progressive experience with leadership experience, preferably in the medical equipment industry. • Experience in financial management and P&L responsibility. • Proven leadership and team management skills, ability to motivate teams • Direct customer relationship experience • Ability to analyze data and make informed decisions. • Willingness to travel (25-50%, depending on hiring location) Desired Characteristics • Strong business acumen • Exceptional communication and interpersonal skills. • Proven ability to influence and drive change through exceptional written and verbal communication skills • Demonstrated tendency to challenge the status quo, drive constant improvement in process and ability to achieve organizational goals. • Ability to resolve complex issues within functional area and/or area of expertise. • Ability to develop and execute multiple priorities and approaches to meet objectives. • Highly adaptable to change. • Strong problem-solving skills and attention to detail. #LI-VS1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

Lead end-to-end product design, develop and maintain design systems, conduct user research, and collaborate with cross-functional teams to create engaging and effective user experiences. | Extensive experience in full-lifecycle product design, proficiency in Figma, strong visual design skills, experience with AI tools in design, and ability to conduct user research. | Senior Product Designer Location: Boston, MA (hybrid – 2 days a week in office) About Us Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit—using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we’re a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of “43 Start Ups to Bet Your Career On in 2025” by Business Insider, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. What We Need We’re looking for a Senior Product Designer to join Clasp as our first full-time design hire. Clasp has found product–market fit by tackling two massive crises at once: the student debt crisis and the healthcare labor shortage. Our platform connects students with employers and enables employers to offer student loan repayment as a benefit. Now we need to evolve from a purely functional product into a cohesive, enterprise-ready experience across multiple user personas. This is a hands-on senior IC role. We’re not looking for someone to direct agencies — we need someone who’s excited to design, prototype, and ship alongside Product and Engineering. You’ll be the design anchor for the company, owning the experience for core users (students, recruiters, payroll teams, and more). You’ll partner closely with Product and Engineering to define how Clasp looks, feels, and works, moving fluidly between complex systems thinking and high-fidelity execution. What You’ll Do Lead End-to-End Design: Own the full lifecycle of core workflows and product experiences — from ambiguous discovery and problem framing through prototyping, production, and final polish. Build & Evolve the Design System: Develop and maintain our product design system, driving consistency in typography, color, layout, and components as we scale. Prototype & Validate: Use Figma (including variables and advanced interactions) to rapidly prototype and test concepts with real users, ensuring solutions are intuitive, efficient, and grounded in user behavior. Conduct User Research: Partner with Product to run qualitative and quantitative research — usability testing, interviews, data-driven insights — to inform decisions and strengthen our understanding of each persona. Collaborate Cross-Functionally: Work closely with Engineering to ensure seamless implementation of dynamic, data-rich interfaces, and collaborate with Product to translate user needs into clear product strategies. Elevate the Visual Craft: Bring a refined visual design sensibility that raises the bar for clarity, quality, and cohesion across the product. Infuse Delight & Personality: Introduce moments of engagement, warmth, and delight across the platform — shaping a product experience that feels human, trustworthy, and memorable. Leverage AI Workflows: Explore and responsibly apply emerging AI tools to accelerate research, ideation, and design production — making your process smarter, faster, and more scalable What You’ll Need Full-Lifecycle Design Work: Case studies that clearly show how you identify problems, validate insights, design systems and interactions, and ship high-quality experiences for complex products. Systems Thinking: The ability to hold a large, interconnected ecosystem in your head and design scalable experiences. You understand how changes in one user portal ripple across others. Fluency in Figma: Deep experience with Figma, including components, variables, auto layout, and prototyping. You understand how your designs map to code and collaborate effectively with engineers. Strong Visual Craft: A refined sense of typography, layout, color, and visual hierarchy, with awareness of modern product aesthetics and design patterns. AI Curiosity: Hands-on experience experimenting with AI tools in your workflow, and excitement about using them responsibly to accelerate output and explore new interaction models. Research Competency: Comfort partnering with Product on qualitative and quantitative research — usability tests, interviews, analytics reviews — and incorporating insights into your design process. Nice to Have Experience in Healthcare or Health-Tech: Familiarity with the workflows, constraints, or regulatory considerations common in healthcare environments. Multi-Sided Product Experience: Background designing for products with multiple distinct user personas (e.g., applicants and recruiters, consumers and providers), especially where each side has different goals, contexts, and interaction patterns. What We Give In Return Competitive cash and equity compensation Health benefits (health, dental, & vision), 401k Commuter benefits Flexible PTO policy Opportunities to grow and perform in a fast-paced environment alongside a stellar team. Salary The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $125,000 to $165,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent. Closing If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team! We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Design and develop AI-enabled features and scalable software systems, mentor engineers, and ensure high performance and security. | 8+ years in software engineering, proficiency in .NET Core, C#, Angular, JavaScript/TypeScript, cloud infrastructure, and experience with Generative AI. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Software Engineer, Gen AI. In this hands-on role, you will have the opportunity to shape the architecture of Generative AI features across the product platform. Your contributions will help drive innovation in software solutions that empower social good. You'll be responsible for mentoring engineers and guiding best practices while ensuring the performance and security of AI-enabled features. This role is pivotal in building the future of the company's AI capabilities within a supportive and flexible environment. \n Accountabilities Implement complex software systems integrating Generative AI capabilities Design, build, and maintain efficient, scalable code Lead cross-functional collaboration on technical solutioning and project delivery Ensure performance, reliability, and security of AI-enabled features Evaluate and improve prompt performance and AI-driven workflows Collaborate with product and UX teams to deliver accessible, user-friendly experiences Serve as a subject matter expert for LLM deployment, operation, and monitoring Actively mentor and support the growth of other engineers Maintain high quality development standards and practices Contribute to the evolution of the AI platform strategy Requirements 8+ years of experience in software engineering on the Microsoft stack, including leadership in AI-related projects Deep understanding of .NET Core, C#, and modern web technologies Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML Proven success building and deploying Generative AI features Experience with prompt engineering and optimizing LLM behavior Familiarity with SQL Server, Cosmos DB, and RESTful API development Experience with cloud-based AI infrastructure (Azure, AWS, GCP) Excellent communication and collaboration skills Strong grasp of Agile methodology and continuous delivery practices Benefits Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Lead deployment of new initiatives, coordinate across teams, and optimize operational processes. | 5+ years in program or project management, experience with process improvement methodologies, proficiency with project management tools, and strong communication skills. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Project Manager, Field Operations. In this critical role, you will drive the successful deployment of new initiatives and processes across various field locations. Your work will ensure operational readiness and scalability while coordinating efforts across multiple functions. You will be instrumental in managing timelines, leading strategies from pilot to launch, and aligning stakeholder needs, ultimately contributing to a more efficient and impactful organization. \n Accountabilities Lead Implementation Projects: Plan, coordinate and oversee the rollout of new programs or operational processes within field operations Business Value Alignment & Outcome Driven: Create business cases and executive level presentations Drive Pilot Success: Document project scopes and analyze performance metrics Cross-functional Collaboration & Leadership: Partner with key departments to ensure smooth implementation Change Management: Execute communication and training strategies to drive adoption Process Optimization: Identify opportunities for efficiency and continuous improvement Reporting & Insights: Track performance metrics and provide regular updates Risk Management & Field Experience Focus: Develop mitigation plans for potential barriers Stakeholder & Prioritization Management: Balance stakeholder needs and drive business priorities Ethics & Values: Act with integrity and adhere to core values consistently Requirements Bachelor’s degree or equivalent work experience in the business or healthcare industry 5+ years of experience in program or project management, preferably in multi-site or field operations Certification or Experience with Lean, Six Sigma, or process improvement methodologies Proficiency with project management tools (e.g. Monday.com, Asana, Jira, Smartsheet) Experience with Microsoft SharePoint including site creation and content management Demonstrated aptitude for learning new systems and platforms Proven success in managing multiple projects and change management Understanding of operations implications on data and user experience Self-directed problem-solving skills for business issues in implementation Strong bias towards action with an entrepreneurial mindset Ability to lead without authority and build credibility Effective communication and active listening skills Passionate advocate for field experiences and user satisfaction Benefits Annual Pay Range: $75-80k Generous benefits package including paid time off, health, dental, and vision insurance 401(k) savings plan with match \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Define, develop, and manage credit card products and partnerships, focusing on innovation, customer engagement, and profitability. | 5+ years in product or program management within financial services or credit card industry, strong data analysis, communication, and stakeholder management skills. | Introduction to Workwarp and the American Airlines AAdvantage Cobrand Program Workwarp, a pioneering force in the financial services industry, is seeking an exceptional leader to fill the role of Vice President, American Airlines Cobrand Product Innovation and Development. This strategic position is part of the U.S. Branded Cards business unit, focusing on the American Airlines AAdvantage Cobrand program, one of the industry's largest and most successful travel loyalty credit card programs. With over 36 years of history, this program has been a benchmark for innovation and customer engagement, offering a suite of consumer and small business credit cards that leverage the airline's loyalty program currency, travel assets, and marketing channels. Background and Position Summary The Vice President, AA Cobrand, Product Innovation & Development will play a pivotal role in defining the strategy for the card program, including product value propositions, loyalty marketing, advertising, new account acquisition, P&L management, and customer experience. This position requires a seasoned professional with a deep understanding of product management, program development, and partnership negotiations. The ideal candidate will have a proven track record of driving account growth, enhancing customer engagement, and developing systemic infrastructure for complex credit card portfolios. Key Responsibilities • Define and launch new products, features, and capabilities, participating in technology development and market launch activities to drive innovation and competitiveness. • Manage and lead negotiations with American Airlines to secure approval of MVP technology requirements and AA technology prioritization, ensuring alignment with business objectives. • Identify opportunities in partnership with Digital Customer Experience teams to provide customers with a seamless digital experience, optimizing touchpoints through thoughtful placement of portfolio assets and client personalization. • Serve as the product and American Airlines partner champion, collaborating with and influencing all internal teams to ensure strategies drive product engagement and profitability. • Develop and maintain strong relationships with key stakeholders, including American Airlines, to foster a collaborative environment and drive business growth. Candidate Qualifications To be successful in this role, candidates should possess: • 5+ years of relevant product management or program management experience, preferably in the financial services or credit card industry. • Strong quantitative and qualitative skills, with the ability to analyze complex data sets and make informed decisions. • Excellent written and verbal communication skills, with strong attention to detail and the ability to articulate complex ideas effectively. • A positive attitude, enthusiasm, and a strong desire to learn and grow professionally within a complex business environment. • Experience working independently and effectively in a fast-paced, matrixed environment, with a proven track record of solving problems and delivering solutions. • Strong project management and critical thinking skills, with the ability to prioritize tasks and manage multiple projects simultaneously. • Intellectual curiosity and a desire to learn about marketing and servicing strategies, with a strong customer focus and growth mindset. • Strong relationship and client management skills, with the ability to build and maintain effective partnerships with internal and external stakeholders. • A Bachelor's degree in a relevant field, such as business, finance, or marketing. Essential Skills and Competencies • Product development and management • Program management and execution • Partnership development and management • Digital transformation and innovation • Data analysis and interpretation • Communication and presentation • Project management and prioritization • Collaboration and teamwork • Adaptability and flexibility Career Growth Opportunities and Learning Benefits At Workwarp, we are committed to the growth and development of our employees. As a Vice President, American Airlines Cobrand Product Innovation and Development, you will have access to: • Comprehensive training programs to enhance your skills and knowledge. • Opportunities for career advancement and professional growth. • A collaborative and dynamic work environment that fosters innovation and creativity. • A strong network of professionals who are passionate about delivering exceptional results. • Regular feedback and coaching to support your development and success. Work Environment and Company Culture Workwarp is a company that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to create a work environment that is inclusive, supportive, and empowering. As a Vice President, American Airlines Cobrand Product Innovation and Development, you will be part of a team that: • Values collaboration and teamwork. • Encourages innovation and creativity. • Supports work-life balance and flexibility. • Fosters a culture of continuous learning and development. • Recognizes and rewards outstanding performance and contributions. Compensation, Perks, and Benefits We offer a competitive salary range of $142,320.00 - $213,480.00, depending on experience and qualifications. In addition to salary, our benefits package includes: • Medical, dental, and vision coverage. • 401(k) and retirement savings plans. • Life, accident, and disability insurance. • Wellness programs and employee assistance services. • Paid time off packages, including vacation, sick leave, and holidays. • Discretionary and formulaic incentive and retention awards. Conclusion If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Vice President, American Airlines Cobrand Product Innovation and Development position. This is an exceptional opportunity to join a leading financial services company and contribute to the success of a iconic brand. Don't miss this chance to take your career to the next level and be part of a team that is shaping the future of consumer credit card portfolio management and digital transformation. Apply now and let's discuss how you can become a vital part of our success story. 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Leading product strategies and teams to deliver innovative customer solutions in a financial services context. | Minimum 5 years in product management, with a background in quantitative fields or an MBA with a quantitative focus, and experience translating business strategies into digital products. | Senior Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The US Card Customer Services & Strategy team has several openings within the Recoveries Product, Collections Data Product, Enterprise Platform Product, and Servicing Product spaces. These roles are mostly backend product roles. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 5 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr. Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Collaborate with stakeholders to elicit and review business requirements, support system testing, participate in design reviews, and manage requirements using tools like Jira. | Minimum 7-10 years of experience in business analysis, familiarity with Agile, and knowledge of insurance and legal workflows. | Lead Business Analyst/Data Anayst 100% Remote Job Description: Essential Duties & Responsibilities • Performs a combination of duties in accordance with departmental guidelines and collaborates with stakeholders to plans and conduct working sessions where business requirements are elicited and reviewed. • Collaborate with ART Team and own Agile Program Vision, Backlog and Program Increment (PI) Roadmap, continuously communicating to the ART leaders and team levels requirement and acceptance criteria with required documents within tools like Confluence (e.g., use cases, process flows, business rules, user interface mock-ups, etc) for the concept and definition phases of the project. • Supports system test planning to ensure that test conditions, scripts, validation criteria, and expected results will successfully test the business and non-functional requirements. • Participates in design reviews to ensure that detailed designs meet the needs of business and non-functional requirements. • Manages requirements process using the appropriate requirement management tools (e.g. Jira). • Assures that necessary research is performed in order to fully understand the business issues, develop possible business solutions and to support development of innovative, cost effective solutions. Skills, Knowledge and Abilities • Broad understanding of the P&C insurance industry, its products, practices and operations. • Broad knowledge of the system development life cycle, and technology alternatives using Agile methodologies; understanding of interface design and external vendor integrations. • Experience in Legal Matter Workflows and Life Cycle. • Strong analytical and problem solving skills. • Solid oral and written communication skills and ability to convey business requirements with Agility and backlog maintenance & refinement. • Solid client and interpersonal skills and ability to work effectively with clients and IT staff. • Ability to work independently as well as in a team environment. • Advanced computer skills including Microsoft Office Suite and other business related software systems. Education and Experience • Bachelor's degree in Business, Computer Science, Engineering, or related discipline, or equivalent work experience. • Typically a minimum of at least 7-10 years' experience in business analysis, or other related experience, i.e., Commercial Insurance Claim and Legal Operations, or computer science with prior experience identifying and documenting business requirements. Thank you,

Manage a portfolio of customer accounts to ensure successful adoption, renewal, and expansion of services and subscriptions, leveraging data insights and cross-functional collaboration. | Experience in customer success or account management, understanding of services and value delivery, strong communication skills, and ability to manage multiple priorities. | Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description The Customer Success Manager is responsible for a portfolio of site-based or multisite-based accounts to ensure that their customers achieve intended business outcomes with Rockwell Automation's subscription and services contracts. Responsible for ensuring effective technology and services adoption leading to high, on-time renewal rates and expansion of Annual Recurring Revenue (ARR). This is a remote role which can be based anywhere in the USA, and will report into the Regional Customer Success Manager. Key Responsibilities: Responsible for the management and Annual Recurring Revenue Target (ARR) associated to all contracts and software subscriptions within portfolio of site-based accounts. Responsible for using data and workflow information from Customer Success Platform (Gainsight) to execute Onboarding, Adopt, Expand and Renewal motions relevant to each account in portfolio. Translates available customer data contained within Customer Success Platform and other sources into value delivered to customer by engaging in Services contracts and software subscriptions. Communicates value delivered to customer on a periodic cadence using Executive Business Review (EBR) methodology and other means of communication/cadences. Responsible for understanding customer data and insights to recommend changes or additions to existing contract and subscription scope that can improve the outcomes a customer can obtain. Use such recommendations to initiate an Expand Motion in conjunction with Sales/Business Development Leads. Foster a teaming environment with Sales, Delivery and Distributor team members on behalf of customer. Collaborate with team members to ensure an optimal customer experience. Provide feedback to the portfolio team to ensure customer feedback is built into service offerings. Skills, Knowledge, Experience and Education Experience with understanding customer buying behaviors & processes. Deep understanding of Services offerings and value they deliver to customers, and the ability to state as such. Exposure and understanding of TSIA's Customer Success LAER model, and how to implement in the Rockwell Services environment. Have knowledge on how services are organized and delivered. Collaborate with them on behalf of customers. Ability to motivate and work with others to make customers successful. Commercial acumen. Collaborate and build trust with Sales/Business Development. Experience communicating the value of the product and its features to customers) to various levels of customer's organization. Comprehension of the needs and requirements of customers to bring strategic value to them. Promoting customer needs as the key driver for business goals and initiatives. Self-starter with strong collaboration skills. Capability of managing multiple priorities, between strategic objectives and daily tactical challenges. The Essentials - You Will Have; Bachelor's degree in Business Administration, Engineering or related fields or equivalent years work experience. Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have; 5 or more years of experience in working with customers in a commercial and/or technical capacity. Ability to interact with different levels from customer organizations. Strong team leader/contributor. High energy, driven and enthusiastic about opportunities to establish and implement new approaches. Ability to collaborate at different levels within the organization. Ability to manage multiple streams of work in parallel to achieve objectives. Ability to work in complex environments; and managing different customer work styles. Ability to balance Customer Expectations with Profitability requirements. Key Performance Metrics Annual Recurring Revenue (ARR) growth. Contract adoption, on-time renewal, and expansion rates. Customer Engagement/SAT scores/User Experience/Customer Health. Price realization – Margin on contracts. What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. To learn more about our benefits package, please visit at www.raquickfind.com. For this role, the total target compensation is from $84,720.00 - $127,080.00 of which 80% is base salary and 20% is variable. Actual pay will be based on factors such as skills, knowledge, education, and experience. This position is part of a job family. Experience will be the determining factor for position level and compensation At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-REMOTE #LI-LH2 We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247. Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Lead the end-to-end lifecycle of a digital payments platform, including strategy, integration, and optimization. | 8+ years in product management with expertise in digital payments, experience with payment processors, gateways, wallets, and partner integrations, and knowledge of compliance and high-availability environments. | Role Summary We are seeking a Senior Product Managerto own and lead an enterprise-grade digital payments platformsupporting automobile-related services such as emergency roadside assistance, vehicle insurance, and other vehicle owner services. This role is responsible for defining product strategy, driving go-to-market execution, and owning business outcomesfor payment capabilities across a complex partner ecosystem. The ideal candidate brings deep expertise in digital payments, wallet integrations, and large-scale partner integrations, with experience operating in regulated, high-availability environments. Key Responsibilities Own the end-to-end lifecycleof the digital payments platform, including strategy, roadmap, launch, and continuous optimization Define and execute the payments product vision, roadmap, and KPIs, aligned with enterprise business objectives Lead integration of payment gateways, processors, digital wallets, alternative payment methods, and emerging payment technologies Own and manage partner integrationswith payment providers, banks, wallet providers, insurers, and mobility service partners Drive go-to-market strategyfor payment capabilities, including pricing, monetization models, and adoption strategy Ensure scalable, secure, and highly availablepayment processing across multiple automotive service offerings Partner closely with engineering, architecture, security, and compliance teamsto meet regulatory and industry standards (PCI-DSS, data privacy, fraud prevention) Collaborate with automobile service and insurance teamsto embed seamless, low-friction payment experiences into customer journeys Leverage customer, transaction, and performance datato continuously improve conversion, reduce payment failures, and optimize user experience Required Qualifications 8+ years of product management experience, with a strong focus on digital payments, fintech platforms, or payment infrastructure Hands-on experience with payment gateways, processors, digital wallets, and payment orchestration platforms Proven experience integrating third-party partners, including banks, wallet providers, insurers, and mobility service providers Strong understanding of payment flows, settlement, reconciliation, chargebacks, and fraud management Solid business and financial acumen, with experience driving revenue, margins, and platform adoption Excellent leadership, communication, and stakeholder managementskills Preferred Qualifications Experience in automotive, mobility services, insurance, or adjacent industries Experience owning payment products from concept through go-to-market in the US Background working in regulated, enterprise-scale, high-availability environments Familiarity with US payment ecosystems and compliance requirements

Supporting recruitment and HR projects, managing ATS, and conducting interviews. | Experience in HR recruitment, ATS/HRIS familiarity, and strong communication skills. | Position: HR Recruitment Specialist Compensation: $22-32/hr (depending on experience) Job Summary: The HR Recruitment Specialist is an integral part of the Talent Acquisition and Human Resources departments. They will work side by side with the Talent Acquisition Director and HR Manager to ensure both departments are fulfilling hiring needs and employee relations. The HR Recruitment Specialist will contribute to both recruitment and human resource projects. Duties and Responsibilities: • Achieves staffing objectives by recruiting and evaluating candidates. • Ensures swift communication with all applicants • Maintains ATS and ensures that all jobs are up to date and applicants are being reviewed in a timely manner • Attracts candidates by placing job advertisements on various job boards and social media outlets. • Conducts phone interviews to determine if candidates meet the required qualifications to move onto an interview with the hiring manager • Arranges management interviews by coordinating schedules and setting up virtual interviews. • Attend recruiting events and speak with prospective candidates about career opportunities with Ensemble Therapy. • Conduct market research to ensure competitive rates and benefits • Conducting onboarding program • Sending out offer letters to prospective employees • Milestone anniversary management and birthday announcements • Manage the annual review schedule and coordinate with managers and department leads • Assistance with compliance management company-wide (policies, procedures, etc.) • Various HR administrative tasks as needed (these tasks are subject to change based on company needs) • HRIS data compliance, securing talent personnel electronic files, obtaining consent and conducting audits Requirements • Ability to travel to recruitment events in San Bernardino County, including Palm Desert. • Proven work experience as a Talent Acquisition Coordinator or Recruiter. • 1 year of HR experience preferred • Solid ability to conduct different types of interviews • Hands on experience with various selection processes (video interviewing, phone interviewing, etc) • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS) • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS) • Excellent communication and interpersonal skills • Strong decision-making skills Position Benefits: • Comprehensive benefits package includes: $450 per month towards employee's medical plan (PPO or HMO) dental and vision benefits are 100 % paid by Ensemble Therapy. Additionally, voluntary time, long-term disability, critical illness, and accidental benefits are provided. • 401(K) plan • Employee assistance program • Flexible Spending Account (FSA) • Paid Vacation Hours and Paid Sick Time available • Annual Bonus Program • Recruitment-based bonus