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UA

Sr Engineer - AI Security (Remote)

United AirlinesAnywherefull-time
View Job
Compensation$115K - 149K a year

The Senior Engineer is responsible for implementing security infrastructure and technological integrations to support Cybersecurity and business partners. They will ensure that the infrastructure is secure by design and will launch new tools for automating compliance with cybersecurity policies. | Candidates must have a bachelor's degree and at least 4 years of related experience, with a strong understanding of cloud infrastructure and security concepts. Proficiency in Python and knowledge of generative AI tools are also required. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Senior Engineer’s primary responsibility is to implement the proper security infrastructure and technological integrations to enable the needs of both Cybersecurity and its internal business partners. They would be responsible for making sure such infrastructure is secure by design as well as launching new tools and software for automating compliance within the scope of United’s cybersecurity policies. The Senior Engineer will work closely with Digital Technology, UA business teams (marketing, advertising, etc.), and other Cybersecurity partners. The Senior Engineer will be focused on the implementation and ongoing maintenance of our evolving responsible AI systems and external software which is aimed at protecting customer data and reducing risk in compliance with external legal and regulatory guidelines. The Senior Engineer will work closely with other development teams and consumers of these services. They will serve as key contacts within Cybersecurity responsible for the integration and upkeep as well as support the Product owner as part of product development lifecycle. The Senior Engineer requires a deep understanding of privacy and responsible AI principles, protocols, and best practices. This is a senior-level position that is able to execute the implementation of designs provided by Cybersecurity architects and ensures these capabilities are adopted and successfully integrated with systems across the organization while providing ongoing support and maintenance for Cybersecurity processes and technology. Implementation and administration of responsible AI centric APIs within our key systems and platforms including developing and integrating Cybersecurity software with other parts of the business in conjunction with the product development lifecycle, including new feature requests Respond to break/fix requests specific to GenAI applications/models/middle-ware, monitor environment, support Digital Technology in any change management process for development, QA, and production environments Respond to RAI outages and assist in GenAI incidents Ensure Cybersecurity implementations and integrations adhere to regulatory, compliance, and internal requirements and is aligned to overall CDR strategy with regards to AI legislatition both ratified and future state Maintain Cybersecurity policies, standards, and procedures Provide reports as requested for compliance Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree required (prefer STEM, Cybersecurity, Computer Science) 4+ years of related experience A strong level of understanding of cloud infrastructure, with a grasp of computer networking concepts and protocols, and network security as well as knowledge of security engineering and architecture concepts Python proficiency Knowledge of AWS Bedrock, Azure OpenAI, Coveo, Copilot, Watson, GPT models, or other generative AI tools Skill in navigating complex system architecture across multiple development teams with the ability to partner to determine root cause, and work toward shared bug fixes Expertise of modern software lifecycle development and automated cloud infrastructure deployment and creativity for dynamic solutions and problem-solving skills Understanding of policies that reflect Cybersecurity objectives Ability to determine how a system works and how changes in conditions, operations, or the environment will affect these outcomes Skill in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience) Ability to perform in a dynamic environment to strict deadlines, with the ability to address multiple activities concurrently Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree CISA, CISM, CISSP, CIPP, CIPT 6+ years of related experience Experience with technology such as AI proxies, AI gateway, AI Orchestration, LangGraph, AWS orchestration, AI agentic workflows, IAM, prompt guards, prompt injections for AI tech, or AI firewalls Hands on experience with Cybersecurity vendors, tools, and products capabilities Knowledge of organizational standards and policies (ISO, NIST) Knowledge of compliance regulations (SOX, PCI, FAA, GDPR, PII) The base pay range for this role is $114,665.00 to $149,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Cloud Infrastructure
Computer Networking
Network Security
Security Engineering
Python
AWS Bedrock
Azure OpenAI
Generative AI
Software Lifecycle Development
Cybersecurity Policies
Compliance Regulations
Interpersonal Skills
Problem-Solving
Dynamic Environment
Change Management
Root Cause Analysis
Direct Apply
Posted 3 days ago
IC

Senior Salesforce PSS Developer Public Trust (Remote) DO

ICFAnywherefull-time
View Job
Compensation$98K - 167K a year

Design and develop Salesforce-based solutions using low-code/no-code tools and custom code to meet government requirements. Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions and ensure quality through testing. | Bachelor’s degree in Computer Science or related field and 6+ years of hands-on Salesforce development experience are required. Candidates must also have experience with Salesforce Public Sector Solutions and be able to obtain a Public Trust clearance. | Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. The Work: Join ICF as a Senior Salesforce Developer and help deliver innovative solutions that make an impact! You’ll work with top Salesforce Architects and Business Analysts in an Agile SCRUM environment to design and build scalable applications. Lead integrations using APIs, manage data migrations, and develop with Apex, Flows, and Lightning Web Components. You’ll ensure quality through testing, mentor junior developers, and drive best practices in coding and architecture. If you’re ready to lead complex projects and shape the future of Salesforce solutions, we want to hear from you! Job Location: This position is fully remote within the U.S., with occasional travel to the client’s Washington, D.C. office required. Must support US Eastern time zone working hours. What You Will Do: Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet government requirements. Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. What You Will Bring With You: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. 6+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components). 3+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). Candidate must be able to obtain and maintain a Public Trust. Candidate must be a US citizen, reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). What We Would Like You To Bring With You: Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. Prior work with federal government clients highly preferred. Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. Familiarity with delivering user training or creating technical documentation for Salesforce solutions. #DMX24 #icfsalesforce #Indeed #LI-CC1 #Clearance #DOTR25 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Salesforce Development
Apex
Visualforce
Lightning Web Components
APIs
Data Migration
Agile SCRUM
Public Sector Solutions
Technical Documentation
User Training
Integration
NIST
FISMA
OmniStudio
REST APIs
DevOps
Direct Apply
Posted 3 days ago
II

Capacity Development Manager | Remote

IIIIIIUSAnywherefull-time
View Job
Compensation$89K - 152K a year

The Capacity Development Manager is responsible for developing training and materials to support legal services practitioners in providing immigration relief. This includes overseeing product development and ensuring high-quality deliverables for training and technical assistance. | Candidates must have a BA with 7+ years of experience or a Master's with 4+ years in project management and capacity building. A minimum of 3 years of experience in stakeholder relationship management and national training is also required. | Description ICF seeks a highly qualified candidate to serve as the Capacity Development Manager to work on a national technical assistance project. The purpose of this project is to provide legal services for unaccompanied children from Office of Refugee Resettlement (ORR) care and custody and to expand the legal community’s skills and capacity to provide immigration legal support. The Capacity Development Manager is responsible for developing training, opportunities, and materials to support the development of legal services practitioners to provide immigration relief. The work includes the development of products and tools to support all facets of the legal work with a primary audience of legal service professionals, with additional materials for children and their sponsors. The successful candidate will have broad knowledge of project management, instructional design, communities of practice and training/technical assistance provision and support the vision of legal services training and technical assistance. Key Responsibilities Capacity Development Manager responsibilities include: Set the vision for all capacity development for the network of partners and legal service providers Provide oversight and guidance to the team of instructional designers, content developers, community of practice specialists, Writers, editors, and subject matter experts. Lead and implement strategies related to legal services training and technical assistance, including a comprehensive training plan. Ensure all learning and development deliverables are on time and of high quality. Assure application of the latest innovations in adult learning theories and AI to create engaging and interactive learning materials. Support cross-team efforts to identify knowledge gaps and training and technical assistance needs. Ensure that all staff orientation training materials are current and designed to best support the learning needs of incoming staff. Oversee product development related to legal services training and technical assistance. Coordinate all work with SMEs and partners in delivering training and technical assistance services. Work with the Communication Lead to develop all strategies related to the broad internal and external communication needs of the project. Engage with the technology team to support the intersection of training efforts and the Learning platforms. Basic Qualifications BA with 7+ years experience or Masters with 4+ years experience managing a task or service area including personnel and deliverables in a project or contract environment A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for capacity building projects. A minimum of 3 years experience working with national training and technical assistance to develop the capacity of particular subject matter area or profession Preferred Skills Experience in project management, and instructional design Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings. Working knowledge of the refugee, immigrant, and asylee challenges. Experience working for a refugee program. Professional Skills Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs. Exceptional project management skills, with a focus on TA project management. Strong analytical, problem-solving, and decision-making capabilities. Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs. Ability to promote and contribute to an equitable and inclusive organizational culture and environment. Excellent verbal, interpersonal and written communication skills. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,203.00 - $151,646.00 Nationwide Remote Office (US99)

Project Management
Instructional Design
Training
Technical Assistance
Stakeholder Engagement
Adult Learning Theories
Communication
Analytical Skills
Problem-Solving
Decision-Making
Team Building
Diversity
Inclusion
Social Justice
Legal Services
Capacity Building
Direct Apply
Posted 3 days ago
DC

Technical Project Manager

Delta CapitaAnywherefull-time
View Job
Compensation$70K - 90K a year

Manage software release activities by collaborating with clients, translating business requirements into functional specifications, coordinating end-to-end software lifecycle activities, and providing post-go-live support. | Requires strong SDLC knowledge, hands-on JavaScript experience, understanding of Java or similar OOP languages, SQL knowledge, experience with BRDs and FSDs, client-facing skills, and excellent communication. | Location: St. Louis Missouri Role Type: Full Time We are looking for a skilled and motivated Technical Project Manager to join our team and support software release activities. The ideal candidate should have a solid background in software development and a clear understanding of the Software Development Lifecycle (SDLC). This role does not require a full-stack developer, but it does require someone who understands development processes, dependencies, and what it takes to bring a release from planning to deployment. The Technical Project Manager will work closely with our clients, so excellent communication skills (both verbal and written) are essential. You will also contribute to defining, documenting, and validating business requirements and translating them into actionable functional specifications. Attention to detail is essential here. Key Responsibilities: Collaborating with clients on analysis of Business Requirements Documents (BRDs) Provide technical and functional input during project planning and scoping Translating business needs into Functional Specification Documents (FSDs) Working as a liaison between internal teams and clients in gathering and clarification of requirements Support and coordinate software releases - participate in end-to-end software lifecycle activities (analysis, design, testing, deployment) Provide first line of support post project go-live Required Qualifications & Skills: Strong understanding of the Software Development Lifecycle (SDLC) Hands-on experience with JavaScript Understanding Java or other Object-Oriented Programming (enough to read and understand code logic) Good knowledge of SQL and database relationships Experience working with Business Requirements Documents (BRDs) Ability to create Functional Specification Documents (FSDs) based on client input Experience working in client-facing roles Strong analytical and problem-solving skills Excellent communication skills, both written and verbal Prior experience as a business analyst or consultant is a strong plus Ability to work independently and manage multiple tasks effectively How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you. For this role a valid working permit for the US is mandatory. Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Managed Services Resource Augmentation Consulting Technology Our vision is to ‘Reinvent the Financial Services Value Chain’ and we provide a Business Operating Platform-as-a-Service. We are a trusted mutualized service provider for many of the leading global investment banks and financial service companies in the world. To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

Software Development Lifecycle (SDLC)
JavaScript
Java (Object-Oriented Programming)
SQL
Business Requirements Documents (BRDs)
Functional Specification Documents (FSDs)
Client-facing communication
Analytical and problem-solving skills
Direct Apply
Posted 3 days ago
HE

Bilingual Call Center Rep (Relationship Coordinator)-- Bilingual Spanish

HealthFirstAnywherefull-time
View Job
Compensation$47K - 64K a year

The Relationship Coordinator handles inbound and outbound calls to educate prospective enrollees about Long-Term Care services and ensures effective communication throughout the enrollment process. This role also involves documenting calls, scheduling appointments, and achieving sales performance goals. | Candidates must have a high school diploma or GED and fluency in English and Spanish. Experience in customer service and the ability to work in a fast-paced environment are essential. | The Relationship Coordinator solicits and provides information via telephonic efforts in support of Healthfirst Medicare Advantage Plan, Complete Care (MAP), Managed Long Term Care Plan (MLTC) Senior Health Partners (SHP) and Mainstream/Health and Recovery Plan (HARP) population seeking PCA and/or CDPAS services. This position ensures that referral sources, prospective enrollees and/or family members are courteously, appropriately, and effectively educated on the Long-Term Care enrollment processed through communication and follow-up and clearly articulate each product line to prospective clients. In addition, the Relationship Coordinator understands how Healthfirst goals relate to sales performance and meet established quotas. Integrated Products is a paperless, call center work environment requiring daily hands-on administration of multiple electronic Patient Health Information (PHI) databases and security requirement tools such as encryption. These systems include, but are not limited to, Salesforce, RightFax, Virtual Work Platforms (using VPN), SharePoint Sites, TruCare and MS Office 365 software (such as Word and Outlook). Duties and Responsibilities Handling inbound and outbound calls to and from customers to address their needs while adhering to internal Service Levels standards. Creates and/or follow ups for up to 90 days on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce. Create and/or follow ups for up to 30 days on Personal Care services requests for the Mainstream population in Salesforce. Answer all calls or complete outbound calls according to approved scripts. Searches ePACEs for Medicaid eligibility, exclusion, and exemption codes. Searches in Marx (CMS) for Medicare eligibility, enrollments, and special elections. Achieves daily, weekly, and monthly growth goals. Handle all calls to maximize productivity and optimal operational efficiency. Connects consumers seeking personal care/long term care services with the State broker to complete the initial evaluation. Schedules all field and tele video conference appointments for SHP Intake Nurses in Salesforce. Schedules all field and tele video conference appointments for HF CompleteCare Specialist and Intake Nurses in Salesforce. Schedules Entitlement Advocates appointments for SHP and HF Complete Care prospective members with a Medicaid coverage issue or restriction. Schedules Clinical Assessors to complete Community Health Assessments for Mainstream/HARP members requesting Personal Care Services at home. Documents all incoming/outbound calls under call tracking in Salesforce Documents all outcomes in pre-enrollment database system. Documents all special instructions in Salesforce Coordinates the preparation of fulfillment kits / brochures to prospective members or those requesting addition information in a timely manner. Troubleshoots and follows up on LTC enrollment rejections. Handles other duties as assigned with the occasional need to work weekends, additional hours before or after shift scheduled. Engage in mastering the Divisions impact on all Healthfirst Plans and its members. Ability to create a positive impression during first contact with prospective members by setting the tone and being able to immediately demonstrate product knowledge and credibility with the goal of maximizing the number of scheduled appointments to achieve daily, weekly, and monthly goals. Persuasive and able to establish trust. Additional duties as assigned. Minimum Qualifications High school diploma or GED. Fluency in reading and speaking English and additional language. Member / Customer Service experience. Availability to work for 8 ½ hours shift, based on business needs, within our hours of operations: Monday – Friday 8:00 AM – 8:00 PM and Saturdays 10:00 AM – 6:30 PM. 8:00 AM to 8:00 PM Monday -Sunday during open enrollment (October – March). Initial Training schedule may vary from permanent assigned schedule. Occasional overtime. Capability to work in a remote environment with reliable internet connection. Tech Savvy computer skills such as Microsoft Office Suites: Outlook, Excel, Word, PowerPoint Organized and multi-tasking capabilities and detail oriented. Understanding of and sensitivity to cultural differences and needs of the community are essential. Adept at working in an environment with fast-past changing priorities including high stress while achieving quota expectations. Available to communicate / engage with your leaders via Virtual platforms (emails, MS Teams and others) Preferred Qualifications Work experience within the healthcare industry Experience with Medicare or Medicaid managed care plan products such as, Family Health Plus (FHP), Eastern Benefits System (EBS) and/or Federal Employee Program (FEP). (Preferred) Associate degree or higher from an accredited institution. Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare environment. Healthfirst product knowledge of Complete Care, Senior Health Partners (SHP) or managed long-term care. Prior experience engaging / communicating with the frail adult or elderly population. A solid understanding of the value of integrated care. Experience in health insurance, home care environment, acute, sub-acute, long-term care (LTC) setting or managed-long term care (MLTCP). Experience managing member information or appointments in a shared network environment using paperless database modules. Adept at operating within a multi-cultural work environment and community of Members such as Spanish, Chinese, Southeast Asian and others. Ability to maintain a calm, neutral disposition while managing many details in a distracting environment License/Certification: N/A WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process. Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $47,403 - $64,338 All Other Locations (within approved locations): $41,101 - $60,320 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role. Healthfirst is New York’s largest not-for-profit health insurer offering it’s nearly 1.7 million members access to high-quality, affordable healthcare. As part of the community for nearly 30 years, Healthfirst’s unique advantage is rooted in its belief that good health doesn’t start in a doctor’s office. The company’s mission is to put its members first by working closely with care providers and community leaders to address broader issues that can impact health and well-being. This value-based care model is the foundation of the company’s sustained growth in one of the most dynamic markets in the country. So, if you are passionate about what you do and want to work for a company that is focused on the future and dedicated to making a difference in people’s lives, then Healthfirst is for you. Click here to navigate back to the career site!

Bilingual
Customer Service
Salesforce
Medicaid
Medicare
Telephonic Communication
Long-Term Care
Multi-Tasking
Detail Oriented
Cultural Sensitivity
Tech Savvy
Organized
Persuasive
Call Center Experience
Health Insurance Knowledge
Appointment Scheduling
Direct Apply
Posted 3 days ago
AD

Senior Director of Supply Chain Analytics and Transformation

Aimpoint DigitalAnywherefull-time
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Compensation$150K - 220K a year

Lead supply chain analytics and transformation strategy, act as SME for clients, develop go-to-market solutions, and collaborate with technical and sales teams. | 10-15+ years in supply chain management with deep functional expertise and ability to translate operational issues into analytics and AI solutions. | Aimpoint Digital is premier analytics consulting firm with a mission to drive business value for clients through expertise in data strategy, data analytics, decision sciences, and data engineering and infrastructure. We're a dynamic team committed to solving our client's most critical business challenges in partnership with the industry's most innovative cloud and data technology providers. What sets us apart is our approach: we start by truly listening, then craft tailored solutions powered by modern technologies, which are delivered by our passionate consulting experts. Joining our team means working alongside some of the brightest minds in data and AI consulting to solve meaningful problems for our clients. We are seeking a Senior Director of Supply Chain Analytics & Transformation to serve as a functional subject-matter expert for our clients with complex, global supply chains. Rebalancing and optimizing supply chains are mission-critical for retailers, manufacturers, CPG companies, transportation providers, and logistics firms who are navigating unprecedented volatility – from tariff and trade uncertainty to raw material constraints, geopolitical disruptions, and fluctuating transportation capacity – creating a heightened need for data-driven supply chain visibility, predictive analytics, and AI-enabled decision-making. This individual will play a critical role in shaping our go-to-market strategy for supply chain analytics, AI, operations research, and digital supply chain solutions. This role is ideal for someone who has spent years inside organizations with large-scale supply chain operations, or who has consulted for multinational organizations on how to optimize their supply chain functions; having deep familiarity with the systems, data structures, pain points, and metrics will be critical to being successful in this role. You will help define solution offerings, guide the technical teams, and collaborate with sales and marketing to position our capabilities effectively. Key Responsibilities Go-to-Market (GTM) & Solution Strategy Lead the creation and refinement of supply chain analytics, AI, and operations research offerings. Develop value propositions, market messaging, and use-case playbooks. Partner with sales teams during pre-sales cycles to shape client solutions and proposals. Represent the firm externally at conferences, webinars, and industry events. Client Advisory & SME Leadership Act as the primary functional SME during client discovery sessions. Translate operational supply chain challenges into analytical, AI, data engineering, and operations research requirements. Identify opportunities for clients to modernize processes with predictive, prescriptive, and generative AI tools. Provide executive-level guidance to supply chain leaders on analytics maturity and transformation roadmaps. Technical & Data Expertise (Functional Perspective) Define supply chain data models, KPIs, and integration requirements for analytics/AI use cases. Collaborate with analytics, data science, and OR teams to shape solution design. Provide system-level expertise across tools such as SAP, Oracle, JDA/Blue Yonder, Kinaxis, Manhattan, Coupa, various TMS/WMS systems, and planning tools. Guide teams on feasibility, data availability, model selection, and business-value alignment. Internal Collaboration Work closely with delivery teams to ensure functional accuracy and client alignment. Support marketing with whitepapers, case studies, POVs, and webinars. Provide functional training to cross-disciplinary team members as needed. Qualifications Required 10–15+ years of experience in supply chain management at companies with large, complex supply chains. Deep understanding of end-to-end supply chain processes, KPIs, and data structures. Strong functional expertise in planning, logistics, procurement, inventory, manufacturing, or related domains. Proven ability to interact with executives and cross-functional teams. Ability to translate operational issues into analytics, data science, and OR problem statements. Experience working with or around enterprise supply chain technologies and data ecosystems. Preferred / Nice-to-Have Prior experience in consulting, advisory, solutions architecture, or pre-sales. Exposure to operations research, optimization modeling, simulation, or advanced analytics. Experience partnering with data engineering, analytics, and AI/ML teams. Thought leadership experience (speaking, writing, influencing, etc.). We are actively seeking candidates for full-time, remote work within the US. Atlanta-based applicants will have the opportunity to work in our headquarters in Sandy Springs, GA.

Supply Chain Management
Data Analytics
AI
Operations Research
Enterprise Supply Chain Technologies
SAP
Oracle
Logistics
Procurement
Inventory Management
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Posted 3 days ago
AO Globe Life

NO EXPERIENCE NEEDED - REMOTE CUSTOMER SERVICE REP (WORK FROM HOME).

AO Globe LifeAnywherefull-time
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Compensation$21K - 36K a year

Provide customer support via Zoom, phone, and email, handling benefit information and maintaining accurate records. | Must be 18+, legally able to work in the U.S., coachable with a positive attitude, and have basic computer skills. | REMOTE CUSTOMER SERVICE REP (WORK FROM HOME) 💻 100% Remote | 💸 Weekly Pay | 🎓 No Experience Needed | 🚀 Immediate Start STOP SCROLLING. Your work-from-home career starts right here. Globe Life AO (Yes — the Fortune 500 company!) is hiring Entry-Level Remote Customer Service Reps, and this is your chance to join one of the fastest-growing remote teams in the country. ✨ Apply Today → Interview in 24 Hours → Start This Week! 🌟 WHY YOU’LL LOVE THIS JOB 🏠 Work From Home (ANYWHERE in the U.S.) 💵 Guaranteed Weekly Pay + Unlimited Bonuses 🎓 Full Training Provided — No Experience Needed 🛡️ Health, Life & Retirement Benefits 📈 Fast Promotions & Leadership Opportunities ✈️ Company Trips & Incentives For Top Performers ✨ Supportive Team + Work-Life Balance 💼 WHAT YOU’LL DO • Help clients through Zoom, phone & email • Go over benefit information (we train you!) • Provide 5-star customer support — NO cold calling • Keep records accurate & organized ⚡ REQUIREMENTS ✔️ Must be 18+ & legally able to work in the U.S. ✔️ Coachable, positive attitude & ready to start ✔️ Basic computer skills (nothing complicated!) 📩 APPLY NOW — LIMITED SPOTS ARE FILLING FAST! This is your sign to start a REAL work-from-home career with real income and real growth. Don’t wait — your future self will thank you. 💼💙 🔍 SEO Keywords (Boost Your Reach!) Work From Home Jobs | Remote Hiring Now | Weekly Pay Remote | Customer Service Remote | No Experience Needed Jobs | Apply Today Start Tomorrow | Remote Careers USA | Fortune 500 Remote Jobs | High Paying Remote Work

Customer Service
Basic Computer Skills
Communication
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Posted 3 days ago
Akkodis Group Nordics

Program Manager II

Akkodis Group NordicsCupertino, CAfull-time
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Compensation$125K - 135K a year

Lead cross-functional teams to manage hardware subsystems through product development phases, coordinate prototype builds, vendor management, and communicate project status. | Bachelor's in engineering (preferably Electrical), 1+ years hardware engineering or operations program management experience, strong technical background in Electrical Engineering, and leadership skills managing design reviews and global suppliers. | Akkodis is seeking a Program Manager II for a Contract with a client in Cupertino, CA. The ideal candidates will drive cross-functional teams to deliver main logic PCBA and flex board subsystems through all phases of product development. Rate Range: $60/hour to $65/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Program Manager II Job Responsibilities Include • Lead cross-functional development teams to manage main logic PCBA and flex board subsystems through all phases of product development. • Plan and execute prototype builds, including materials planning, factory readiness, and daily build schedules for global and local operations. • Manage internal design reviews and vendor coordination, ensuring timely release of components and adherence to quality standards. • Track development schedules and prioritize tasks, identifying risks and driving resolution across engineering and operations teams. • Serve as the primary point of contact with contract manufacturing partners, providing clear direction and ensuring on-time delivery to final assembly. • Communicate project status, risks, and milestones to stakeholders and leadership, maintaining alignment across all teams. Required Qualifications • Bachelor’s degree in engineering (Electrical Engineering preferred). • Minimum 1+ years in hardware engineering or operations program management, with proven ability to manage factory build events and vendors. • Strong technical background in Electrical Engineering and ability to lead cross-functional teams through complex product development cycles. • Excellent communication, organizational, and leadership skills with experience managing design reviews, schedules, and global supplier coordination. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Govind.Pandey@akkodisgroup.com. Pay Details: $60.00 to $65.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy Requirements The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Electrical Engineering
Hardware Engineering
Operations Program Management
Cross-functional Team Leadership
Vendor Coordination
Prototype Builds
Schedule Tracking
Design Reviews
Verified Source
Posted 3 days ago
ME

Reality Labs International Strategic Planning & Operations Manager

MetaAnywherefull-time
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Compensation$150K - 200K a year

Lead and operationalize international marketing strategy and planning for Reality Labs, managing cross-functional initiatives and executive stakeholder engagement. | 10+ years in strategy, planning, operations, consulting or marketing with proven cross-functional leadership, strategic thinking, data analysis skills, and experience working with executive stakeholders in ambiguous environments. | Meta is a truly international company: Meta products are currently available in 100+ languages and we are adding many more. ~90% of people already use our products from outside of North America and we continue to expand internationally. Marketing at Meta is a data-driven organization that seeks to understand our customers and drive outcomes that matter. The Marketing Strategic Planning, and Operations (MSPO) team is responsible for shaping Marketing strategy and plans, driving operational rigor, and evolving the Marketing organization. MSPO is looking for an experienced professional to accelerate Reality Labs (RL) business outcomes in priority international markets. This is a highly influential and cross-functional role. You will work closely with Meta and Reality Labs international marketing leadership, while partnering with global teams to shape global marketing strategy. Key responsibilities include ensuring smart marketing strategies are established, initiatives are rigorously prioritized, concrete plans are developed and executed, and teams are organized to succeed. We are looking for someone who thrives in an ambiguous environment and is skilled at leading complex cross-functional initiatives with executive stakeholders. Responsibilities Help Reality Labs International Marketing leadership refine marketing strategy and goals in response to shifting context, marketing results and/or business priorities Manage the annual planning process and any ad hoc planning processes to enable RL International Marketing to achieve its goals, ensuring that plans are robust, data-backed, and rigorously prioritized Drive trade-off discussions as needed, including leading business case assessments with cross-functional partners such as within and beyond Marketing, including Data Science, Sales, Finance, Media, Insights, and Marketing to enable informed business decisions Design, operationalize, and manage consistent, scalable processes that enable the RL International Marketing team to move fast and achieve ambitious goals Remove roadblocks, escalate misalignments and ensure teams are set up for successful execution. This includes influencing cross-functional peers, superiors, and executive leaders to prioritize what is right for the business Develop a clear understanding of where and how the Reality Labs International Marketing team could improve, prioritize the most impactful opportunities, and then build and scale solutions for the organization in partnership with Reality Labs International Marketing leadership Steward the RL International Marketing Run of Business to enable the organization to deliver impact with speed and scale. This includes establishing leadership review cadences and expectations, and leading key leadership forums to ensure marketing and cross-functional leadership are progressing important business topics Lead organization-level special projects, as needed and as bandwidth permits Minimum Qualifications Bachelors degree or equivalent 10 or more years work experience in strategy, planning and operations, consulting or marketing Proven track record in leading cross-functional projects, including consistently simplifying concepts and balancing attention to detail with big-picture strategic thinking Proven track record of building trust and influence at all levels of the organization, through direct communication, consistent delivery, and prioritization of what is right for the organization as a whole Proven track record of working in an ambiguous environment and embracing flex between strategic thinking and hands-on execution Skilled in data analysis and analytical thinking, with track record of trialing new AI solutions to accelerate work Experience working across multiple time zones and with executive stakeholders Preferred Qualifications Prior experience in hardware marketing in new product categories Prior experience in management consulting, in-house strategy and operations, or product marketing

Cross-functional project leadership
Data analysis
Strategic planning
Operations management
Stakeholder management
Marketing strategy
Executive communication
Direct Apply
Posted 3 days ago
Joseph and Young

Customer Sales Representative - Remote

Joseph and YoungAnywherecontractor
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Compensation$Not specified

As a Remote Customer Sales Representative, you'll guide clients to smart financial solutions by engaging with individuals and families. You'll provide personalized strategies for Life Insurance, Indexed Universal Life (IUL), and Annuities. | We're seeking exceptional virtual communicators who can build rapport and convey complex information remotely. Ideal candidates are proactive problem-solvers and passionate about making a positive financial impact. | Customer Sales Representative (Remote): Your Next Career Opportunity! Are you a highly motivated and customer-focused individual looking for a rewarding career? We're seeking dedicated Customer Sales Representatives to join a dynamic team, empowering clients with essential solutions. If you excel at building relationships and thrive in a flexible, independent environment, this remote position is your chance to shine. Why This Opportunity Stands Out: Uncapped Earning Potential: Your hard work directly shapes your income with uncapped commissions. Pre-Qualified Leads: Focus on building rapport; no cold calling! Robust Growth & Support: Access training, tools, and mentorship. Collaborative Community: Join a supportive network of peers. Wellness Support: Opportunities for life insurance and healthcare benefits (Exchange option). What You'll Be Doing: As a Remote Customer Sales Representative, you'll be the crucial link guiding clients to smart financial solutions. You'll engage with individuals and families, providing personalized strategies for Life Insurance, Indexed Universal Life (IUL), and Annuities. Client Engagement: Nurture connections with pre-qualified clients virtually. Needs Assessment: Understand clients' situations and aspirations. Solution Presentation: Clearly present tailored financial strategies via Zoom/phone. Seamless Journey: Guide clients from inquiry to plan implementation. Efficient Workflow: Utilize CRM for managing interactions. Who We're Seeking: Exceptional Virtual Communicators: Build rapport and convey complex info remotely. Proactive Problem-Solvers: Results-driven and committed to client solutions. Client Advocates: Passionate about positive financial impact. Important Note: This is an independent contractor (1099) position. Compensation is solely commission-based. Ready to take charge of your professional destiny in a dynamic remote sales environment? Explore this exciting opportunity and apply today!

Customer Focus
Relationship Building
Virtual Communication
Problem Solving
Client Advocacy
Financial Solutions
Needs Assessment
Solution Presentation
CRM Management
Direct Apply
Posted 3 days ago
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