14 open positions available
Lead global sourcing efforts including managing RFP processes, developing category plans, negotiating contracts, and managing supplier and stakeholder relationships to achieve business objectives. | Bachelor's degree with 20+ years of procurement experience, strong analytical and communication skills, and proficiency in procurement processes and contract terms. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals. Job overview and responsibilities The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology. The Global Procurement - Category Manager supports United’s Global Procurement team with strategic initiatives including contract reviews, supporting Requests for Proposal (RFPs)/market research/analysis, process improvements, and Procurement system updates/improvements. The goal of these initiatives is to capture real total cost of ownership (TCO) savings and drive process efficiencies. This role will lead global sourcing efforts for key spend areas of United’s Airport Services, with a primary focus on domestic airport services spend categories. Manage Requests for Proposal (RFP) process across various commodities with detailed external supply market analysis, internal demand assessment, complex RFP analysis with detailed financial modeling, and supplier evaluation scorecards Develop and implement category plans for designated categories to achieve intended business objectives Includes research of current state and future needs, analysis of market trends and potential suppliers, and identification of continuous improvement opportunities Support development of procurement processes and procedures between all stakeholders Capture direct savings on assigned categories by working with Procurement leadership to build sourcing strategies which enable cost reduction while ensuring that user needs for the assigned categories are met Develop PowerPoint presentations summarizing recommendations for leadership With input from United’s legal department, procurement leadership, and other stakeholder departments, redline and negotiate contracts within designated categories Manage business relationships with key external suppliers including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback Maintain and develop relationships with internal stakeholders including Division Leads, Operational Field Team, Legal, IT Security Develop knowledge and expertise in a spend category as needed Develop & manage relationships with internal and external stakeholders Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree 2+ years of experience in Procurement, Sourcing, Supply Chain, Analytics, and/or Finance Basic knowledge of strategic sourcing, contract terms, contingent labor, and/or labor services Highly analytical with excellent problem-solving skills Strong oral communication and people skills Organized, detail-oriented, thorough, and professional Proficient in Microsoft Word, Outlook, Excel, Access, and PowerPoint Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree in Business, Supply Chain, Finance CPSM Certification or other relevant certification Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process Experience with Coupa or other Procurement/Spend Management platforms Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Lead sourcing initiatives, negotiate contracts, manage supplier relationships, and collaborate with stakeholders to meet procurement goals. | Bachelor's degree, 5+ years procurement experience, strong negotiation and analytical skills, proficiency in Microsoft Office, and ability to manage multiple projects. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals. Key Responsibilities: The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology. The Global Procurement – Senior Category Manager supports United’s Global Procurement team by successfully leading sourcing initiatives within the designated categories. This employee is responsible for meeting and exceeding business objectives in terms of scope of service, quality, risk mitigation, delivery timing, and cost. • Collaborate with leaders across the company on current state and future needs • Proactively engage, consult and influence stakeholders and leadership on sourcing strategy • Develop and maintain adequate knowledge in the assigned spend categories through relationships with department leaders, suppliers, and market experts • Manage business relationships with key internal stakeholders and external suppliers including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback • Conduct requests for complex proposals (RFPs) to competitively source products and services, including gathering requirements, identifying vendors, proposal evaluation and scoring, stakeholder engagement and TCO analysis • Negotiate commercials and contractual terms to drive savings and reduce overall risks while ensuring stakeholders’ needs are met • Redline and negotiate contracts by collaborating with United’s legal department, Global Procurement leadership and other stakeholder departments • Research and analyze market trends and potential suppliers and develop detailed sourcing strategies and plans • Identify continuous improvement opportunities by leveraging new systems and product/services as well as new and innovative market offerings • Participate in vendor management activities which may include following-up on performance against contract (compliance) and resolution of any constraints or issues Please Note: This role has a 50-60% travel requirement. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree • 5 years of experience in Procurement, Sourcing, Supply Chain, Analytics, and/or Finance • Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process • Highly analytical with excellent problem-solving and critical thinking skills • Strong oral and written communication skills • Strong negotiation skills • Ability to manage multiple concurrent projects of various scale • Proficient in Microsoft Word, Outlook, Excel, Access, and PowerPoint • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree in business, Supply Chain, Finance • Certified Professional in Supply Management (CPSM) or other relevant certification • Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs • Experience working in the transportation or airline industry The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Lead global sourcing efforts, manage RFPs, develop category plans, negotiate contracts, and maintain supplier and stakeholder relationships to achieve cost savings and process improvements. | Bachelor's degree, 2+ years procurement experience, knowledge of strategic sourcing and contract terms, strong analytical and communication skills, proficiency in Microsoft Office, and preferably CPSM certification and Coupa experience. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals. Job overview and responsibilities The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology. The Global Procurement - Category Manager supports United’s Global Procurement team with strategic initiatives including contract reviews, supporting Requests for Proposal (RFPs)/market research/analysis, process improvements, and Procurement system updates/improvements. The goal of these initiatives is to capture real total cost of ownership (TCO) savings and drive process efficiencies. This role will lead global sourcing efforts for key spend areas of United’s Airport Services, with a primary focus on domestic airport services spend categories. • Manage Requests for Proposal (RFP) process across various commodities with detailed external supply market analysis, internal demand assessment, complex RFP analysis with detailed financial modeling, and supplier evaluation scorecards • Develop and implement category plans for designated categories to achieve intended business objectives • Includes research of current state and future needs, analysis of market trends and potential suppliers, and identification of continuous improvement opportunities • Support development of procurement processes and procedures between all stakeholders • Capture direct savings on assigned categories by working with Procurement leadership to build sourcing strategies which enable cost reduction while ensuring that user needs for the assigned categories are met • Develop PowerPoint presentations summarizing recommendations for leadership • With input from United’s legal department, procurement leadership, and other stakeholder departments, redline and negotiate contracts within designated categories • Manage business relationships with key external suppliers including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback • Maintain and develop relationships with internal stakeholders including Division Leads, Operational Field Team, Legal, IT Security • Develop knowledge and expertise in a spend category as needed • Develop & manage relationships with internal and external stakeholders Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree • 2+ years of experience in Procurement, Sourcing, Supply Chain, Analytics, and/or Finance • Basic knowledge of strategic sourcing, contract terms, contingent labor, and/or labor services • Highly analytical with excellent problem-solving skills • Strong oral communication and people skills • Organized, detail-oriented, thorough, and professional • Proficient in Microsoft Word, Outlook, Excel, Access, and PowerPoint • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree in Business, Supply Chain, Finance • CPSM Certification or other relevant certification • Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process • Experience with Coupa or other Procurement/Spend Management platforms • Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Leading IT procurement processes and managing vendor contracts and budgets. | 20+ years of IT procurement experience with strong negotiation, contract management, and supplier relationship skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description The Electronic Miscellaneous Document (EMD) team at United Airlines is a 30-person division responsible for a complex system at the heart of the Commercial IT department. EMDs serve as the source of truth for the carriage and service contracts of United Airlines' passengers, and as a result, are integral to the airline's daily operations. Our 40+ applications directly support United's ability to identify, track, and process revenue-related transactions, and are a backend input to all of our customer- and agent-facing systems such as DotCom, Mobile, Navigator, Jet, and many more. The EMD team works collaboratively with numerous other teams within United Airlines, contributing to the company's commitment to excellence. The work that EMD successfully delivers is highly intricate due to the nature of the industry, requiring a deep understanding of various elements such as EMDs, electronic tickets (etickets), Passenger Name Records (PNRs), forms of payment, and the wide array of products and services offered by the airline. This role requires the ability to make direct connections between business processes and system architectures, as well as anticipating impacts beyond EMD’s domain. Key Responsibilities: Developing strategies for employee training & growth. Representing the development team in cross-team meetings, including project design discussions, troubleshooting sessions, and evaluations of new tools. Driving decisions and collaborating with other stakeholders to determine how features and projects should be implemented. Collaborating with Data services and Engineering teams for patch applications, upgrades, and cloud migrations, as required Exemplifying professional excellence and driving quality-focused & sustainable deliverables Gathering requirements and ensuring thorough implementation of business specifications through intentionally crafted, iterative deliveries Creating and maintaining architectural designs Strategizing high-impact releases Participating in day-to-day development activities Supporting operational health Providing assistance and strategic insights to Project Leads, Project Managers, and Business Analysts in project planning and execution Acting as a conduit between the technical team and management, effectively communicating progress, risks, and mitigation strategies Advocating for a “shift-left” testing approach by promoting the automation of test scripts within CICD pipelines, emphasizing unit testing, adhering to security standards, and reinforcing this mindset across the team Conducting system and integration testing Identifying potential risks, devising contingency plans, and resolving issues with innovative technical solutions Reducing the complexity of our code within our applications by following design patterns, refactoring convoluted code or outdated design, and removing unnecessary code Ensuring the health of EMD as part of a larger ecosystem Demonstrating exceptional communication skills that foster a culture of collaboration, personal and team excellence, and articulate, concise dialogue. Aiding in the technical documentation and knowledge transfer on the team Aligning EMD to the company vision of CICD pipelines, AWS configurations, and Infrastructure As Code principles. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree Computer Science or related field preferred 4+ years of relevant experience in a development role Experience with Java 15, Spring Boot, Maven AWS EKS, ECS, Kubernetes, Route 53, Reddis Cache, IAM Role, S3 Bucket, DynamoDB, Aurora MySQL, SQS/SNS Excellent written and verbal communication skills Must be able to collaborate with various teams Must be able to work under defined constraints Must encourage and support team empowerment and a sense of shared ownership Must proactively welcome feedback and experimentation for process or behaviors that are within the team’s scope of control Should be able to do hands-on design and development in Java Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Solutioning using eventing and asynchronous processes Solutioning using multithreaded environments Solutioning using microservices and distributed systems What will help you propel from the pack (Preferred Qualifications): Master's degree AWS or other Cloud Certifications Exposure to Data Analytics and/or Solis Constantly motivate and encourage team to give their best, especially during the time when they are pressurized with high targets Airline Industry technologies and concepts like EMD, PNR, ETKTs United Proprietary Technologies: EBS Framework, UCD Events, ETKT Events, PNR Events Angular, Node.JS Monitoring Software: Data Dog, DynaTrace, Kibana The base pay range for this role is $112,480.00 to $146,540.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Lead multiple talent acquisition teams, develop sourcing strategies, and optimize recruitment processes using data insights. | Over 5 years of HR or Talent Acquisition experience, proven leadership, strategic sourcing skills, and ability to analyze recruitment metrics. | About the position The Senior Manager – Talent Acquisition role leads multiple teams responsible for delivering comprehensive talent acquisition solutions to specific business units or regions. Partners with HRBPs and Business leaders to develop and execute strategic recruitment initiatives aligned with organizational objectives. Drives implementation of sourcing programs, including college recruiting and job fairs, while managing relationships with employment agencies and specialized HR functions. Ensures effective utilization of recruitment channels, including internet and print media, to meet talent needs and supply across various job categories. Responsibilities • Manages the end-to-end talent acquisition process, ensuring consistent service and that the expectations of hiring managers and candidates are met • Develops and implements the attraction and resourcing strategy based on talent mapping and workforce planning, making recommendations to ensure that the strategy reflects desired outcomes • Operational recruiting may require more event management while corporate recruiting may request more pipeline/sourcing support • Reviews existing recruitment activity and measures regularly and uses insights to improve talent acquisition policies align with compliance parameters • Manages provision of consultancy support for internal teams, advising on a range of resourcing matters and providing challenge and detailed strategies for improving resourcing effectiveness • Utilizes data-driven insights and metrics to assess recruitment effectiveness, track key performance indicators, and make data-driven decisions to optimize processes and achieve hiring targets • Guide cross-functional teams, mentor, and drive strategic initiatives • Adhere to federal, state, and local employment laws Requirements • 5+ years of Talent Acquisition or HR experience • Up to 40% travel • Ability to develop innovative sourcing strategies to identify ang engage top talent • Experience monitoring talent market trends and competitive intelligence to inform recruitment strategies • Experience designing employer branding campaigns that showcase company culture and attract candidates • Proven ability to cultivate partnerships with all employees, including executive leadership and key stakeholders • Experience tracking and analyzing metrics to drive continuous improvement • Proven ability to lead and develop team members through coaching and performance management • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is a crucial function of the position Nice-to-haves • Advanced PowerPoint presentation skills • Airline/Aviation experience • Full cycle recruiting experience Benefits • medical • dental • vision • life • accident & disability • parental leave • employee assistance program • commuter • paid holidays • paid time off • 401(k) • flight privileges
Define, operate, and mature global digital compliance programs, ensuring regulatory adherence and integrating compliance into technology and operations. | 8+ years in digital compliance or cybersecurity governance, leadership experience, and familiarity with security control frameworks. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. We’re on a path to becoming the biggest and airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations. Job overview and responsibilities The Director, Digital Compliance is accountable for defining, operating, and continuously maturing United’s global digital compliance programs. This role owns strategy, operating model, and execution of compliance across Digital Technology, ensuring regulatory, statutory, and contractual obligations are met in a way that enables the business, scales globally, and integrates seamlessly into how technology and operations function. This leader moves beyond point-in-time audits to build durable, outcome-driven compliance programs, translating regulatory expectations into clear standards, controls, processes, and metrics that are embedded into daily operations. The Director partners closely with Cybersecurity, Legal, Privacy, Digital Technology, and business leaders to proactively manage compliance risk while supporting speed, reliability, and innovation. Digital Compliance Program Leadership • Define and operate United’s global digital compliance programs, including SOX ITGC, PCI DSS, privacy-related obligations, and other regulatory or contractual requirements. • Establish the compliance operating model, including governance, standards, roles and responsibilities, escalation paths, and decision frameworks. • Translate regulatory and policy requirements into practical, technology-aligned control expectations that can be consistently executed across teams and platforms. Program Execution & Oversight • Own the end-to-end lifecycle of digital compliance programs: planning, implementation, ongoing operation, measurement, and continuous improvement. • Ensure compliance activities are embedded into technology delivery, operations, and supplier management — not treated as stand-alone exercises. • Oversee remediation strategy and prioritization, ensuring issues are addressed in alignment with business risk, impact, and operational realities. Assurance, Testing & External Validation • Direct internal and external assurance activities (e.g., audits, certifications, assessments) as validation mechanisms for program effectiveness. • Ensure testing and evidence collection are efficient, repeatable, and aligned to the underlying control intent. • Act as the primary point of accountability for successful certifications and regulatory outcomes, while minimizing disruption to delivery teams. Risk & Decision Support • Partner across Cybersecurity and Digital Risk, Privacy, Legal, and Enterprise Risk teams to identify, assess, and manage compliance-related risks. • Interpret patterns of noncompliance to inform systemic improvements rather than isolated fixes. • Provide leadership with clear insights into compliance posture, trends, and risk-based recommendations. Cross-Functional Partnership • Work closely with Digital Technology, product teams, and business leaders to operationalize compliance requirements at scale. • Enable teams with clear guidance, playbooks, and tooling to meet compliance obligations efficiently. • Serve as a trusted advisor, helping stakeholders navigate regulatory complexity without unnecessary friction. Continuous Improvement & Modernization • Drive ongoing improvement of digital compliance processes, controls, and tooling. • Leverage automation, standardization, and data-driven metrics to improve efficiency and transparency. • Monitor regulatory changes and evolving expectations; proactively adapt programs to remain current and effective. People Leadership • Lead, coach, and develop high-performing compliance professionals. • Build a culture focused on ownership, accountability, pragmatism, and continuous improvement. This position is remote and would require approximately 25-30% travel. Qualifications Qualifications Required: · Bachelor's degree in Cybersecurity, Information Technology, Risk Management, or related field. · 8+ years of experience in digital compliance, cybersecurity risk, or governance functions · At least 2 years leading teams · Demonstrated experience building and operating enterprise compliance programs (not just performing audits). · Strong understanding of security and technology control frameworks and how they apply in large, complex environments. · Proven ability to communicate effectively with executives, technical teams, and business leaders. · Must be legally authorized to work in the United States for any employer without sponsorship · Successful completion of interview required to meet job qualification Preferred: · Master's degree · Certifications such as CISA, CRISC, CISSP, or CISM · Experience modernizing compliance through automation and integrated GRC tooling. · Background working in regulated or large-scale enterprise environments The base pay range for this role is $171,475.00 to $223,246.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Lead implementation of digital risk and compliance programs, evaluate cybersecurity controls, perform risk assessments, conduct audits, develop policies, and mentor junior team members. | Bachelor's degree, 4+ years experience in cybersecurity governance, knowledge of cybersecurity frameworks, ability to assess and remediate security controls, strong communication and problem-solving skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Join our Cybersecurity and Digital Risk (CDR) team to help us also lead the airline industry in cyber-safety. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity standards. Job overview and responsibilities The Digital Risk and Compliance Senior Analyst is part of a Cybersecurity team that is accountable for ensuring delivery of organizational goals and is responsible for leading the implementation of the Digital Risk and Compliance programs. The Senior Analyst will lead efforts to evaluate cybersecurity data and system protection controls for United. The Senior Analyst provides ongoing support to ensure compliance targets and business strategies are executed and delivered in accordance with compliance and regulatory requirements, risk appetite, organizational risk practices, and evolving business practices. The Senior Analyst maintains ongoing relationships with the Risk and Compliance teams, Digital Technology teams, and other Cybersecurity and business teams for information sharing, and to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives. • Interpret and apply relevant laws, regulations, policies, and related guidance to implement or enhance processes or programs, and to identify gaps in support of cybersecurity responsibilities • Identify areas of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise’s cybersecurity program. With minimal supervision, evaluate information for reliability, validity, and relevance, and utilize the information for cybersecurity reporting, in support of cybersecurity responsibilities • Perform regulatory compliance and risk assessments to identify and mitigate compliance and cyber risks. Provide guidance on regulatory expectations, industry norms, and appropriate controls • Conduct various internal and external audits/assessments such as General Data Protection Regulation, Defense Federal Acquisition Regulation Supplement, Payment Card Industry, Sarbanes-Oxley. Conduct reviews of external security and compliance assessments • Support the development of policies, standards, processes in support of cybersecurity activities, and aligned to company or organizational requirements • Educate and mentor junior team members in at least one function-specific domain • Leads continuous improvement efforts, including preparing and analyzing data to identify opportunities for improvement Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree required (prefer Cybersecurity, Information Technology, or related field) • 4+ years of experience • Governance background in areas such as process standards, process governance, writing standards, controls, and policy • Knowledge of cybersecurity standards such as NIST, COBIT, ISO 27001, or etc. • Proficiency with assessing security and privacy controls based on frameworks, cybersecurity principles, and Software Development Lifecycle • Proficiency with providing remediation guidance to cross-functional teams • Working knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data, and experience identifying and assessing information for compliance to required controls • Ability to work independently and self-motivate • Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position Posting end-date: 7/14/2025 The base pay range for this role is $109,820.00 to $149,600.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Analyze business processes, gather requirements, manage projects, and communicate with stakeholders to improve IT product effectiveness. | Bachelor's degree, 3+ years related experience, proficiency in SQL, Excel, Tableau, project management, and strong communication skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Business Analyst will link our information technology capacity and business objectives by supporting and ensuring the successful completion of our software product's features' analytical, building, testing, and deployment tasks. The primary goal is to contribute to the efficiency and effectiveness of our business operations by enhancing the quality of IT products and services, analyzing and designing business processes, and performing needs assessments in collaboration with the project team. This role demands an understanding of both the business and the technology to facilitate communication and enable the design of solutions that meet and exceed our business needs. • Business Process Analysis: • Conduct in-depth analysis of existing business processes to identify efficiency gains and areas for improvement • Map out current and future state processes, providing a clear vision for potential enhancements • Data Analysis and Reporting: • Gather and interpret complex data sets to identify trends, forecast outcomes, and support decision-making • Develop and maintain reports, dashboards, and metrics to monitor business performance • Requirements Gathering and Solution Development: • Work closely with stakeholders to understand and translate business needs into detailed requirements • Design and propose business solutions that align with strategic objectives and improve operations • Project Management: • Lead and manage projects from inception to completion, ensuring deliverables meet quality standards and business expectations • Monitor project progress, resolve issues, and make adjustments as necessary to stay on track • Stakeholder Communication and Presentation: • Communicate effectively with team members, management, and external partners to align on business goals and initiatives • Prepare and deliver presentations that summarize findings and recommendations clearly and persuasively • Cross-Functional Collaboration: • Facilitate collaboration between business units, technology, and support teams to ensure cohesive efforts and successful outcomes • Act as a bridge between technical and non-technical stakeholders, ensuring mutual understanding and cooperation • Continuous Improvement: • Proactively seek out opportunities for process optimization and innovation within the business • Implement best practices and stay abreast of industry trends to drive continuous improvement Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree • Business Administration, Finance, Economics, or related field • 3+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP) • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau) • Excellent communication and interpersonal skills, with the ability to interact at all levels of the organization • Experience in project management and business process re-engineering • Ability to work independently and with others to resolve complex business issues • Proven proficiency with Microsoft Excel and PowerPoint • Must be a team focused individual • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree • AWS experience • Experience working with Jira and Agile environment The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Design and optimize procurement data models, analyze procurement data for insights, develop reports and dashboards, support procurement performance measurement, lead analytics projects, and collaborate cross-functionally. | Bachelor’s degree in related field, 3-5 years in data or procurement analytics, proficiency in SQL, Python, Power BI, Excel macros, experience with procurement platforms, strong analytical and project management skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals. The Global Procurement (GP) organization at United Airlines is responsible for sourcing and procuring goods and services, as well as managing relationships with third-party suppliers. Our role is critical in driving operational efficiency by overseeing the entire procure-to-pay process and ensuring the strategic acquisition of goods and services essential to the airline’s success. We are committed to optimizing costs, maintaining supplier quality, and ensuring compliance with regulatory and sustainability standards, all while supporting operational excellence and aligning with United’s broader business objectives. As part of the Enablement Team within GP, we are seeking a Senior Analyst for Procurement Analytics. The role is critical in designing and optimizing data models to support business insights and decision-making. They analyze raw data, identify relationships, and develop structured models that ensure data consistency and efficiency. Working closely with business stakeholders, data engineers, and BI teams, they map source data, validate models, and maintain data governance standards. Their expertise enables the creation of scalable and accurate data structures, driving reliable analytics and reporting. Key Responsibilities: Data analytics and data modeling: • Collect, cleanse, classify, and analyze procurement data from multiple sources. • Develop conceptual, and logical data models. • Assess data quality and completeness before designing the model. • Analyze raw data to understand relationships, inconsistencies, and patterns. • Identify trends and anomalies in data; and normalize and deformalize data base don business needs. • Ensure completeness, accuracy, and reliability of procurement data for reporting and analytics. • Support data engineering techniques, leveraging cutting-edge tools like SQL Coding, Excel spreadsheets, to add efficiency and automation to reports and analysis. • Utilize data to provide meaningful insights and reports for stakeholders. • Educate stakeholders on using procurement dashboards and reports and interpreting data insights. • Automate data flows between procurement systems to enhance efficiency and reduce manual efforts. Procurement metrics and performance measurement: • Contribute to identifying and setting key performance metrics and ways to measure them (e.g. cost savings, supplier performance, spend under management, contract compliance, and cycle times). • Develop methods to calculate and report on key metrics, ensuring consistency and accuracy. • Design and deliver periodic reports to stakeholders, highlighting performance trends, opportunities, and areas for improvement. • Support initiatives that lead to automation and process enhancement. • Monitor procurement performance through scorecards and assess adherence to SLAs and other contractual obligations. Project management and process improvements: • Support project/initiatives by creating trackers, task managers, and projects management tools. • Lead or contribute to analytics-driven projects focused on system and data efficiency improvements. • Assist in defining project scope, timelines, and deliverables to ensure alignment with business goals. • Manage people relationships effectively with all key stakeholders across teams and divisions. • Lead meetings, set agendas, organize memos and notes, and task tracking. Cross functional collaboration: • Partner with cross-functional teams, including IT, Business Operations, and Category Managers, to align data processes with procurement objectives. • Support internal stakeholders by providing accurate insights and actionable recommendations. • Engage with business partners to identify data gaps and propose solutions for improving analytics capabilities. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor’s degree in Data Analytics, Computer Science, Supply Chain, Business, or related field. • 3-5 years of experience in data analytics, financial analytics, procurement analytics, or similar. • Knowledge of Python, SQL, coding language, and data transformation tools. • Experience with Power BI, and dashboards. • Strong Excel and Excel-Macro. • Experienced working with large datasets, ability to tell a story using data • Passionate about data analytics and visionary for how it can be applied • Understanding of procurement platforms such as Coupa, Ariba, Oracle ERP. • Good understanding of data warehouses and designing data models • Analytical mindset, strong problem-solving abilities • Ability to work effectively across cross-functional teams and communicate complex ideas in a clear, concise manner. • Good project management skills, and able to meet deadlines. • Highly analytical with excellent problem-solving skills, with attention to details • Must be proficient in Microsoft Word, Outlook, Excel, and PowerPoint • Highly structured with attention to details and result oriented. What will help you propel from the pack (Preferred Qualifications): • Master’s degree in quantitative fields such as: Data science, data engineering, information technology is a plus • Experience in data modeling, database design, data integration, and data base management systems is a plus United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $79,800.00 to $108,790.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Translate high-level requirements into detailed user stories, manage story backlog, facilitate agile rituals, analyze data for product value, and mentor other business analysts. | Bachelor's degree, 3-4 years ecommerce experience, strong communication and problem-solving skills, agile/scrum experience preferred, airline industry knowledge preferred. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Job overview and responsibilities An Ecommerce Senior Business Analyst is a member of a focused product team that performs business analysis tasks using techniques that enable a highly iterative delivery approach of continuous requirements identification and just-in-time definition of requirements. The Sr. Business Analyst will be working with motivated teams on highly visible and valuable customer-facing digital products. This position requires an excellent communicator with outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment. • Translates high level requirements into detailed level requirements (user stories) to be consumed by the development pods in each sprint, while ensuring stories and features are added iteratively to the product to add overall value • Manages a story backlog to ensure readiness of user stories for the upcoming sprint • Facilitates agile rituals such as inception, iteration and story kickoff, estimation sessions, and help to keep team up to date with changes in priorities and to be available to answer questions quickly • Analyzes data to ensure features are aligned with product goals/objectives and delivering the most business value • Creates acceptance criteria that is clear, concise and actionable • Works with User Experience (UX) analysts to ensure prototypes convey story intent • Works with Dev and QA to understand the boundaries of any given story • Contributes to overall definition of strategy and scope, including working with business stakeholders to understand ‘why’ we are working on something before development begins • Identifies opportunities for improvement across product, process and team • Mentors other BAs in the organization in order to build skills Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's Degree • 3-4 years Ecommerce experience • Ability to understand, communicate and engage effectively with multiple stakeholders and interactions • Strong problem-solving, listening, written and verbal communication, and decision-making skills • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • 1-2 Agile/Scrum experience • Detailed knowledge of airline information systems • Understanding broad principles of airline management and eCommerce • Prior experience in Airport Operations, eCommerce, product development is strongly preferred but not required The base pay range for this role is $79,800.00 to $103,966.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Lead and manage a data analytics team to translate complex data into actionable insights, develop data pipelines and dashboards, improve processes, and communicate findings to senior leadership. | Bachelor's degree in a related field, 4+ years of data analytics/business intelligence experience, 1+ year managing teams, advanced SQL and BI dashboard skills, strong communication and leadership abilities. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Job overview and responsibilities The Data Analytics Manager is a data driven leader with a passion for data and analytics, the willingness to dig deep into details, and the ability to assess the big picture and identify process improvement. Developing and maintaining strong relationships with key stakeholders across Digital Technology and Product teams with a good understanding of the business, as well as leading, coaching, training, and motivating a talented team are keys to success in this role. This team would be integral to interpret data gathered from various sources for patterns and trends, turning it into information which improves Operational Excellence (OX). This role requires a communicator with passion for finding the signal in data and ability to come up with improvements to applications and metrics to be measured. Should be comfortable enough to communicate with the developers, platform teams, business analysts, user experience and the leadership in influencing change based on the data. This role: • Is crucial in translating complex data into actionable insights that influence business strategy, optimize operations, and drive growth • Is responsible for overseeing the entire analytics lifecycle, from data collection and processing to analysis, reporting, and presentation of findings to stakeholders across various departments • Develops streamlined and comprehensive data analytics workstreams • Areas of focus will include, but are not limited to: • Data Engineering • Data Analytics • Product Management • Impact Analysis • Error patterns, top factors contributing to errors • Identify, design, and implement internal process improvements: recommendations for performance and greater scalability • Modeling and coding of data • Manager for 3-4 data analysts: provides technical guidance and subject matter expertise to the team • Partner with key stakeholders to understand their data needs, define key performance indicators (KPIs), and translate business questions into analytical problems • Lead analysis of new platform updates and application releases, learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards • Responsible for the supervising the prioritization and planning efforts for their respective portfolio • Communicate and share updates with senior leadership, along with putting together regular presentations • Technical Expertise: • Manage the product roadmap of data products, including development and deployment of data pipelines and visualizations that convert data into actionable insights. • Working knowledge of incorporating Gen-AI into Analytics & Data Engineering for generating tangible benefits to the organization • Ensure seamless integration of BI solutions with current systems and data sources. • Keep abreast of industry developments, tools, and best practices in BI and data analytics • Lead reviews of models, solution strategies, and code with the team to leverage its collective experience and reviews of solutions with business/product management teams to ensure that they are acceptable. Qualifications Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in engineering, computer science or related field • 4+ years in Data Analysis, Business intelligence, analytics, or data engineering • 1+ years leading teams and/or projects • Experience putting together presentations for stakeholders and leaders at a MD and VP level and interact with all levels of management • Proven Team Manager, ability to communicate a vision, inspire the team towards that vision and provide support to achieve it • Knowledge of BI dashboarding experience (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards. Advanced Excel knowledge. • Advanced Excel knowledge • Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform outcomes, Understand KPI / Goal Settings from teams to large organizations • Advanced level SQL skills • Strong problem-solving skills, using data to tackle problems • Outstanding writing, communication, and presentation skills • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree in Information Systems, Aviation management or related degree, MBA • Google Data Analytics Professional Certificate, Power BI Data Analyst Associate, AWS Certified Data Analytics, Enterprise Data Warehouse certifications, Palantir, Client Side performance metrics tools e.g. Quantum Metrics • 3+ years in a manager role • Fortune 500 experience • Experience with DataDog / AppD / Kibana is a big plus • Experience with Enterprise monitoring systems is a plus • Experience with Palantir Foundry, Microsoft SQL Server Management Studio • Previous airline or travel industry experience is a plus • Experience with AWS - Redshift, Quicksight, Athena • Experience with Big Query • Experience with Quantum Metrics and Akamai, Technologies and languages: Python, Spark, R, etc. • Continuous integration & delivery using Agile methodologies • Data Engineering experience The base pay range for this role is $109,820.00 to $142,936.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Maintain and enhance legacy financial applications, analyze complex financial data, collaborate with stakeholders to define requirements, and present actionable insights to senior management. | Bachelor's degree in related field, 4+ years technical analysis experience in finance, proficiency with SQL and analytics tools, strong communication, and ability to work with legacy systems. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities This Senior Analyst will play a key role in maintaining and enhancing a critical legacy application that calculates profitability, at the same time Gain a deep understanding of workflows within the custom legacy system to optimize processes and solutions. This role emphasizes deep understanding of finance, stakeholder collaboration, and the use of predictive analytics to enhance analytics and decision-making. This role is essential in bridging the gap between business needs and technical solutions. The Senior Business Analyst will be responsible for understanding and documenting business requirements by providing strategic insights and recommendations for business improvement. It involves working closely with stakeholders to define and prioritize business requirements and ensure that the solutions developed by IT align with business strategy. • Business Insights and Analysis: • Conduct deep-dive analyses into complex financial data to uncover trends and provide actionable insights • Utilize predictive analytics to forecast future financial scenarios and advise on potential business impacts • Analyze financial data to identify root causes of errors • Identify inefficiencies and recommend solutions to optimize financial processes • Tool Proficiency: • Effectively use analytical tools such as Power BI, OBIEE, Oracle Analytics, and Data Bricks to gather and interpret data, supporting business decision-making • Collaboration with Stakeholders: • Work directly with business units, including finance and operational teams, to define data requirements and business objectives • Translate these business needs into analytical projects • Collaborate closely with developers to ensure that financial analytics tools and systems are developed in alignment with both the technical roadmaps and business strategies • Simplify the communication bridge between finance stakeholders and technical teams to support effective implementation and ongoing enhancements • Presentation and Reporting: • Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in computer science, Business , Finance, Economics or related field • Minimum of 4 years of experience in a technical analysis role, preferably within a finance or analytics-focused team • Proven track record of delivering actionable business insights and managing analytical projects • Experience working with financial databases, and highly comfortable with working with SQL, Excel and other analysis tools • Must be comfortable working with legacy and custom complex application • Ability to work with large datasets, perform analysis • Proficiency in data analysis and analytics, including the ability to interpret and communicate insights from data • Strong understanding of business analysis principles, methodologies, and best practices • Familiarity with agile project management methodologies, particularly Scrum • Excellent verbal and written communication skills, with the ability to translate complex data into understandable reports and presentations as well as financial modeling requirements • Proven ability to work effectively with cross-functional teams and influence business decisions through data-driven insights • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree • Comfortable with reading basic pseudocode (.NET / C#) • Relevant certifications in business analysis, such as CBAP (Certified Business Analysis Professional) or certification in Agile methodologies like Scrum. • Training or certification in analytics tools used in financial analysis, such as Power BI or Oracle Analytics, is advantageous • Basic AWS and Data Analytics certifications is a plus • Knowledge of Python, or other programming languages for data analysis is a plus The base pay range for this role is $99,750.00 to $135,960.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Lead Oracle EBS functional design, configuration, and finance transformation initiatives including COA redesign, Fixed Assets, and Procure-to-Pay processes while collaborating with finance and technical teams. | Bachelor’s degree plus 4+ years of hands-on Oracle EBS/Cloud Financials experience, Oracle Financials certification, strong functional knowledge of Oracle ERP modules, and experience supporting finance transformation projects. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description The Senior Business Analyst will play a key role in supporting Oracle EBS and broader finance transformation initiatives across the Corporate Finance Systems landscape. This role will focus on functional design, system configuration, and business process improvements—particularly related to Chart of Accounts (COA) redesign, Fixed Assets implementation, and Procure-to-Pay processes. The analyst will work closely with Finance stakeholders to gather requirements, configure ERP modules, support testing, and ensure solutions align with business objectives. In addition to owning key Oracle EBS configurations, this role will contribute to other workstreams within the finance transformation program, supporting modernization efforts across systems, integrations, and reporting. The ideal candidate brings hands-on experience with Oracle EBS Financials, strong analytical skills, and the ability to bridge the gap between business needs and system capabilities. Business Insights and Analysis: · Conduct deep-dive analyses into complex financial data to uncover trends and provide actionable insights. · Lead functional analysis and configuration of Oracle EBS modules, including General Ledger (GL), Fixed Assets (FA), Payables (AP), and Procurement · Provide input into functional design documents, perform setups, and ensure accuracy of system behavior based on business requirements Tool Proficiency: · Utilize tools across Oracle EBS and Oracle Cloud (e.g., Web ADI, BI Publisher, OTBI, Oracle Data Hub) to support reporting, reconciliations, and functional analysis across financial modules including GL, Fixed Assets, and Procure-to-Pay. · Collaborate with integration and data teams to support finance transformation initiatives by enabling accurate data mapping, validation, and reporting across multiple ERP workstreams including COA redesign, Fixed Assets, and Procure-to-Pay. Collaboration with Stakeholders: · Participate in key workstreams related to finance transformation, including process redesign, data mapping, and user adoption efforts. · Collaborate with data and integration teams to ensure smooth flow of financial data across systems · Assist in planning for future-state architecture and systems co-existence strategies (e.g., during phased modernization) · Simplify the communication bridge between finance stakeholders and technical teams to support effective implementation and ongoing enhancements · Collaborate with developers to ensure system configurations, customizations, and enhancements align with finance transformation goals and technical roadmaps. Serve as the primary liaison between finance stakeholders and technical teams to translate business requirements into functional designs and ensure successful implementation and adoption Project Management and Methodology: · Utilize Agile methodologies to manage multiple analytics projects, ensuring alignment with broader business goals and timely delivery of outcomes. Presentation and Reporting: · Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions Qualifications Minimum Requirements · Bachelor’s Degree in Computer Science, Business , Finance, Accounting, Economics or related field · 4+ years of hands-on experience as a functional analyst supporting Oracle EBS/ Oracle Cloud – Financials and P2P modules, including system configurations, setups, and functional testing. · Oracle E-Business Suite Financials or Cloud (Fusion) certification (e.g., Oracle Financials Cloud: General Ledger or Payables Implementation Specialist). · Strong functional knowledge of Oracle E-Business Suite (EBS) and Oracle Cloud ERP, particularly in Financials and Procure-to-Pay modules. · Experience with functional configurations, customizations, and supporting transformation workstreams such as Chart of Accounts redesign and Fixed Assets implementation. · Familiarity with Oracle Cloud tools including OTBI, BI Publisher, Oracle Analytics, and Oracle Data Hub for data mapping and reporting. · Ability to support finance transformation efforts with a focus on scalability, long-term process design, and adoption of modern ERP capabilities. Preferred Skills · Master’s Degree · Certification or formal training in Business Analysis (e.g., CBAP, PMI-PBA) or Agile/Scrum methodologies. · Familiarity with Oracle Cloud Infrastructure (OCI) tools and reporting platforms (e.g., OTBI, Oracle Analytics). · Experience with ERP data migration or chart of accounts redesign initiatives. The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Manage legal department operations including data analytics, budget forecasting, technology stack optimization, and supporting strategic initiatives. | Bachelor's degree, 4+ years legal operations experience, proficiency with analytics tools, strong organizational and communication skills, and legal authorization to work in the US. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description From airports to boardrooms, our Legal team provides advice and counsel on all aspects of the business, assessing legal risks and compliance, while our Ethics and Compliance team ensures that we run an ethically sound operation. Together, these teams help us make the best possible decisions for our airline, to run our business with integrity, ensuring our airline operates lawfully and ethically, creating a company we are all proud to work for. Job overview and responsibilities United’s Legal Department is a recipient of Corporate Counsel’s Best Legal Department Award! Our department is seeking a legal operations manager with proven experience in data analytics and managing the day-to-day administrative operations of a corporate legal department while supporting and driving strategic initiatives. This position reports to the Chief Legal Operations Officer and plays a pivotal role in optimizing the department to run more efficiently and effectively. • Leverage data analytics to evaluate the department’s processes/systems/workflows as well as internal/external performance and identify trends, inefficiencies, and opportunities for improvement; track, develop, analyze, and report on key performance indicators, benchmarks, and other metrics; maintain and develop dashboards and other reporting tools; help design and implement improvement strategies and best practices • Prepare, track, and regularly update budget forecasts of outside spend; track discount agreements and ensure compliance; enforce billing guidelines and conduct certain first level law firm invoice reviews • Manage and optimize the Legal Department’s technology stack, including systems administration, providing training and support to attorneys and legal professionals, troubleshooting issues, and collaborating with the IT Department; research, evaluate, and implement new legal technology tools and drive adoption • Provide miscellaneous office and administrative support when needed Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree • 4+ years of experience in legal operations • Meticulous attention to detail • Exceptional organizational, communication, interpersonal, and problem solving skills • Resourceful self-starter with ability to multi-task effectively • Excellent data analytics skills and business judgment • Proficiency with Tableau, Power BI, or similar analytical tools • Good financial acumen • Strong project management, change management, and process improvement abilities • Ability to work both independently and collaboratively in a cross-functional environment • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • 5+ years of experience managing legal operations for a corporate legal department • Hands-on experience as a systems administrator for an e-billing system and document management system • Proficiency with Microsoft Excel (Lookup functions) The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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