United Airlines

The Senior Engineer is responsible for implementing security infrastructure and technological integrations to support Cybersecurity and business partners. They will ensure that the infrastructure is secure by design and will launch new tools for automating compliance with cybersecurity policies. | Candidates must have a bachelor's degree and at least 4 years of related experience, with a strong understanding of cloud infrastructure and security concepts. Proficiency in Python and knowledge of generative AI tools are also required. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Senior Engineer’s primary responsibility is to implement the proper security infrastructure and technological integrations to enable the needs of both Cybersecurity and its internal business partners. They would be responsible for making sure such infrastructure is secure by design as well as launching new tools and software for automating compliance within the scope of United’s cybersecurity policies. The Senior Engineer will work closely with Digital Technology, UA business teams (marketing, advertising, etc.), and other Cybersecurity partners. The Senior Engineer will be focused on the implementation and ongoing maintenance of our evolving responsible AI systems and external software which is aimed at protecting customer data and reducing risk in compliance with external legal and regulatory guidelines. The Senior Engineer will work closely with other development teams and consumers of these services. They will serve as key contacts within Cybersecurity responsible for the integration and upkeep as well as support the Product owner as part of product development lifecycle. The Senior Engineer requires a deep understanding of privacy and responsible AI principles, protocols, and best practices. This is a senior-level position that is able to execute the implementation of designs provided by Cybersecurity architects and ensures these capabilities are adopted and successfully integrated with systems across the organization while providing ongoing support and maintenance for Cybersecurity processes and technology. Implementation and administration of responsible AI centric APIs within our key systems and platforms including developing and integrating Cybersecurity software with other parts of the business in conjunction with the product development lifecycle, including new feature requests Respond to break/fix requests specific to GenAI applications/models/middle-ware, monitor environment, support Digital Technology in any change management process for development, QA, and production environments Respond to RAI outages and assist in GenAI incidents Ensure Cybersecurity implementations and integrations adhere to regulatory, compliance, and internal requirements and is aligned to overall CDR strategy with regards to AI legislatition both ratified and future state Maintain Cybersecurity policies, standards, and procedures Provide reports as requested for compliance Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree required (prefer STEM, Cybersecurity, Computer Science) 4+ years of related experience A strong level of understanding of cloud infrastructure, with a grasp of computer networking concepts and protocols, and network security as well as knowledge of security engineering and architecture concepts Python proficiency Knowledge of AWS Bedrock, Azure OpenAI, Coveo, Copilot, Watson, GPT models, or other generative AI tools Skill in navigating complex system architecture across multiple development teams with the ability to partner to determine root cause, and work toward shared bug fixes Expertise of modern software lifecycle development and automated cloud infrastructure deployment and creativity for dynamic solutions and problem-solving skills Understanding of policies that reflect Cybersecurity objectives Ability to determine how a system works and how changes in conditions, operations, or the environment will affect these outcomes Skill in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience) Ability to perform in a dynamic environment to strict deadlines, with the ability to address multiple activities concurrently Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree CISA, CISM, CISSP, CIPP, CIPT 6+ years of related experience Experience with technology such as AI proxies, AI gateway, AI Orchestration, LangGraph, AWS orchestration, AI agentic workflows, IAM, prompt guards, prompt injections for AI tech, or AI firewalls Hands on experience with Cybersecurity vendors, tools, and products capabilities Knowledge of organizational standards and policies (ISO, NIST) Knowledge of compliance regulations (SOX, PCI, FAA, GDPR, PII) The base pay range for this role is $114,665.00 to $149,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Implement and maintain cybersecurity infrastructure and responsible AI systems ensuring compliance and integration across teams. | Bachelor's degree, 4+ years experience in cybersecurity or related field, Python proficiency, knowledge of cloud security and AI tools, strong communication and problem-solving skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Senior Engineer’s primary responsibility is to implement the proper security infrastructure and technological integrations to enable the needs of both Cybersecurity and its internal business partners. They would be responsible for making sure such infrastructure is secure by design as well as launching new tools and software for automating compliance within the scope of United’s cybersecurity policies. The Senior Engineer will work closely with Digital Technology, UA business teams (marketing, advertising, etc.), and other Cybersecurity partners. The Senior Engineer will be focused on the implementation and ongoing maintenance of our evolving responsible AI systems and external software which is aimed at protecting customer data and reducing risk in compliance with external legal and regulatory guidelines. The Senior Engineer will work closely with other development teams and consumers of these services. They will serve as key contacts within Cybersecurity responsible for the integration and upkeep as well as support the Product owner as part of product development lifecycle. The Senior Engineer requires a deep understanding of privacy and responsible AI principles, protocols, and best practices. This is a senior-level position that is able to execute the implementation of designs provided by Cybersecurity architects and ensures these capabilities are adopted and successfully integrated with systems across the organization while providing ongoing support and maintenance for Cybersecurity processes and technology. Implementation and administration of responsible AI centric APIs within our key systems and platforms including developing and integrating Cybersecurity software with other parts of the business in conjunction with the product development lifecycle, including new feature requests Respond to break/fix requests specific to GenAI applications/models/middle-ware, monitor environment, support Digital Technology in any change management process for development, QA, and production environments Respond to RAI outages and assist in GenAI incidents Ensure Cybersecurity implementations and integrations adhere to regulatory, compliance, and internal requirements and is aligned to overall CDR strategy with regards to AI legislatition both ratified and future state Maintain Cybersecurity policies, standards, and procedures Provide reports as requested for compliance Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree required (prefer STEM, Cybersecurity, Computer Science) 4+ years of related experience A strong level of understanding of cloud infrastructure, with a grasp of computer networking concepts and protocols, and network security as well as knowledge of security engineering and architecture concepts Python proficiency Knowledge of AWS Bedrock, Azure OpenAI, Coveo, Copilot, Watson, GPT models, or other generative AI tools Skill in navigating complex system architecture across multiple development teams with the ability to partner to determine root cause, and work toward shared bug fixes Expertise of modern software lifecycle development and automated cloud infrastructure deployment and creativity for dynamic solutions and problem-solving skills Understanding of policies that reflect Cybersecurity objectives Ability to determine how a system works and how changes in conditions, operations, or the environment will affect these outcomes Skill in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience) Ability to perform in a dynamic environment to strict deadlines, with the ability to address multiple activities concurrently Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree CISA, CISM, CISSP, CIPP, CIPT 6+ years of related experience Experience with technology such as AI proxies, AI gateway, AI Orchestration, LangGraph, AWS orchestration, AI agentic workflows, IAM, prompt guards, prompt injections for AI tech, or AI firewalls Hands on experience with Cybersecurity vendors, tools, and products capabilities Knowledge of organizational standards and policies (ISO, NIST) Knowledge of compliance regulations (SOX, PCI, FAA, GDPR, PII) The base pay range for this role is $114,665.00 to $149,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Support airline operations by developing tools, analyzing performance data, gathering business requirements, and collaborating with multiple teams to improve operational efficiency. | Bachelor's degree, 2+ years relevant experience in operations or related field, strong knowledge of airport and network operations, proficiency in Microsoft Office, strong interpersonal and presentation skills, and ability to work cross-functionally. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you. Job overview and responsibilities The Ops Products and Strategy team is responsible for developing the tools which support airline operations at United. As such, the team is responsible for standardizing and automating information to provide the context for our operational leaders to make real time decisions to run a safe, caring, dependable, and efficient airline. The team is responsible for working with operational users to understand the issues they face, define the problem that needs to be solved, and writing the logic that needs to be developed to solve the problem. The analyst works collaboratively with multiple departments to support the goals, objectives, and projects of operational teams. This position is responsible for providing information that supports operations using existing data to evaluate operational performance and communicating results to identify and make recommendations for improvements. The analyst will develop presentations, generate performance reports, and is responsible for supporting the organization with suggestions for new tools and methods of reporting to meet business goals. This self-starting individual will use knowledge of operational performance to create new ideas, take them from concept to deployment and collaborate with various teams. • Assist operational users in gathering business requirements and support in presenting final analysis to leadership, and coordinate with IT team to ensure tools meet requirements to support operational needs by helping to plan and conduct quality assurance testing • Help evaluate business processes, identify requirements, suggest areas for improvement by developing functional requirements and user stories • Support network and station operations initiatives aimed at enhancing operational communication to drive efficiency, consistency, and accountability • Support the monitoring of airline performance and assist operational leaders in addressing performance issues by improving operational tools • Coordinate with training and change management teams to help deliver effective communication and training to successfully launch new or updated tools and procedures Note: This position is located at the CSC-Willis Tower in Chicago, IL and considered as a hybrid role working 3 days in-office, however that may evolve with the needs of the company. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree or related experience • 2+ years of relevant experience • Strong knowledge of airport and network operations • Proficient in the use of Microsoft Office products (Excel, Word, Power Point) • Ability to work with cross functional groups- strong relationship building skills • Strong interpersonal, verbal and presentation skills • Highly organized, and the ability to multi-task competing priorities • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Bachelor's degree with an emphasis on airline management, aviation or industrial engineering • 2+ years of experience in operations, Airline, process engineering, quantitative and qualitative analysis • Experience with process/system mapping and analysis • Project management experience • Experience using at least one database management system • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities • Experience with process/system mapping and analysis The base pay range for this role is $64,885.00 to $84,514.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Analyze complex data sets to develop insights and statistical models that improve maintenance and operational performance, and present findings to leadership. | Bachelor's degree in a quantitative field, 2-4 years analytics experience, strong skills in SQL, Python/R/SAS, data visualization, predictive modeling, and ability to work hybrid in Chicago with some travel. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities The Technical Operations Analytics team is looking for a passionate Senior Analyst to turn data into information and information into insight to drive business decisions. The group strives to get the right work done on the right aircraft at the right location at the right time. To do this, we partner with business owners to pursue analytical opportunities within maintenance planning, supply chain, aircraft health monitoring, aircraft engineering, maintenance execution, and maintenance programs, among other areas. We are seeking creative, driven, and detail-oriented individuals who enjoy tackling complex problems quantitatively. Individuals who have a desire to improve the performance of United's fleet and maintenance operation are encouraged to apply. This role requires not only analytics skills, but also strategic thinking and strong internal/external client relationships. • Mines data, identifies key issues, applies rigorous statistical analysis, and presents findings • Review existing reports, dashboards, and performance indicators to modify, enhance, and develop new reports • Extracts data from a variety of sources for use in analysis and models; completes ad-hoc reporting and data analysis • Continuously develop and demonstrate improved analysis methodologies • Encourage development and sharing of internal best practices and foster collaboration with internal and external teams • Develop statistical models to improve forecasts, labor productivity, operational metrics, financial performance, etc • Prepare and deliver presentations on operational performance to organizational leaders Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Economics, Computer Science, Engineering, or related field required • At least 2-4 years of experience in analytics • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Proven comfort and an intellectual curiosity for working with very large sets of data, pulling in relevant team members to address identified - and sometimes undiscovered - needs • Knowledge of predictive modeling, test design, and database querying • Be experienced in manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships • Familiarity with relational database structures • Superior attention to accuracy and detail • Adept in building presentations for senior leadership team • Expertise in at least one of the following areas: econometrics, machine learning, optimization, simulation, text analytics • Query relational databases using SQL (Teradata, Microsoft, Oracle, MySQL, etc.) • Transform and model data in a quantitative analysis software package or language (Python, R, SAS, etc) • Experience using data visualization tools (ie. Spotfire, Tableau, ggplot2, etc.) • Work autonomously to learn from subject matter experts, identify gaps in data, and generate quantitative solutions to problems • Must be willing and able to travel 5% domestic • Must be willing and able to work a hybrid schedule, 3 days in-office at the CSC-Willis Tower in Chicago, IL • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree in a quantitative field like Math, Statistics, Operations • Be adept in building presentations for senior leadership team • At least 1 years of Airline experience preferred • Basic programming skills for web scraping and experience of working with non-structured data • Expertise in more than one of the following areas: econometrics, machine learning, optimization, simulation, text analytics • Understanding of airline maintenance operations The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Support marketing data analytics initiatives by executing data analysis, managing projects, and collaborating with cross-functional teams to drive business growth and efficiencies. | Bachelor's degree in a relevant field, 1+ years analytics experience, proficiency in Excel and PowerPoint, strong attention to detail, and legal authorization to work in the US. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. Key Responsibilities: Reporting to the Manager of Marketing Analytics, the Associate Analyst will support the execution of Marketing data analytics initiatives. The Associate Analyst will utilize business intuition, project management, and a working knowledge of analytical tools in their day-to-day to deliver analyses that create sustainable revenue and share growth, efficiencies, and cost savings. Execute for Results • Responsible for execution of solutions to business problems using data analysis. • With support, seek and analyze data from a variety of sources to support decisions. • Communicate quantitative concepts to stakeholders in a clear, precise, and actionable manner. • Proactively develop strategic and problem-solving skills. Project Management • With manager’s support, manage multiple projects by balancing the competing demands for project scope, time, and quality, while being accountable for deliverables. • Responsible for tracking projects throughout execution. Partnership • Collaborate with Data Science, Data Engineering, and IT teams as appropriate. • Partner with teammates to support Marketing initiatives to innovate and improve business. Note: This position offers a hybrid schedule with in-office requirements 50% of the time from United Airlines' Corporate Headquarters in Chicago, IL. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in Business, marketing, or quantitative field (statistics, engineering, analytics, information systems, aviation management, or related degree) • 1+ years of experience in analytics role (analytics, revenue management, customer loyalty, marketing, pricing, financial analysis, consulting, data engineering or another relevant quantitative field) • Experience using spreadsheets and graphing information • Proven experience with Microsoft Excel and PowerPoint • Attention to detail • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • 1+ year experience in marketing analytics • 1+ year airline experience • Experience with statistical analysis and modeling including linear regression, segmentation, non-linear predictive (e.g. logistic) regression or machine learning • Experience with SQL United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $52,725.00 to $68,632.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Lead SFMC strategy and roadmap, manage execution and prioritization, coordinate PI planning, and deliver executive communications for digital marketing initiatives. | Bachelor's degree, 4+ years SFMC experience, 2+ years project management and team leadership, marketing automation knowledge, Jira proficiency, Agile experience, strong communication skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Job overview and responsibilities We are seeking a strategic and highly organized leader to drive roadmap development and planning across our Digital Marketing organization. This role will oversee the full lifecycle of Salesforce Marketing Cloud (SFMC) initiatives, including writing requirements, managing prioritization, and coordinating implementation through Program Increment (PI) Planning and execution, while ensuring alignment with business goals. The Manager SFMC Strategy and Planning will collaborate with cross-functional teams to define strategy and enable scalable, data-driven marketing capabilities. In addition, this role will coordinate PI Planning for other critical business areas, including content, gamification, and personalization, and will deliver executive-level communications such as strategic updates, roadmaps, and progress reports for senior leadership. • Manage SFMC Roadmap: Oversee the SFMC roadmap by gathering and writing requirements, prioritizing enhancements based on business value and feasibility, and ensuring strategic alignment with other stakeholders including DT, Channels, and Marketing Strategy • Oversee SFMC Execution: Partner with DT to oversee the development and execution of SFMC enhancements, ensuring solutions meet business requirements, are delivered on time, and adhere to quality standards, while maintaining clear and consistent communication with stakeholders on progress, risks, and outcomes. • Lead SFMC Strategy: Define and drive the long-term vision and strategy for Salesforce Marketing Cloud, ensuring alignment with organizational objectives, enhancing user engagement, enabling scalable, data-driven marketing programs, and addressing gaps in current capabilities and processes • Coordinate PI Planning: Manage PI Planning for SFMC and other key areas such as content, gamification, and personalization, coordinating across teams to align on objectives, priorities, and interdependencies and ensure clear organizational focus • Drive Executive Communications: Prepare and share executive-level updates and progress reports with senior leadership, actively communicating and discussing the status, impact, and strategic importance of our initiatives NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in Business Administration, Marketing, Advertising, or a similar field or equivalent experience • 4+ years of relevant experience • 4+ years of hands-on experience in SFMC • 2+ years of project / program management experience • 2+ years leading a team of individual contributors • Working knowledge of marketing automation and campaign orchestration (multi-channel: email, SMS, push) • Advanced proficiency in Jira (workflows, dashboards, reporting) • Experience working in Agile / Scrum environments • Strong communication skills with clear, consistent messaging to both technical and business stakeholders • Recognized as a self-starter with a bias for action • Creative problem-solving skills, and a growth mindset approach • Proven ability to lead and manage a team in a fast-paced, cross-functional environment • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Knowledge of other marketing email tools such as Oracle Responsys The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Manage safety and compliance within the designated region, lead investigations and risk reviews, implement safety policies, and serve as a subject matter expert and trainer on safety topics. | Bachelor’s degree or 4 years of OSHA/ANSI standards experience, OSHA 30 certification, 4+ years supervisory experience, knowledge of aviation safety and maintenance, and leadership skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities • Reports to the Sr. Manager Technical Operations Line Maintenance Safety and Compliance and oversees division safety training, issues, and regulatory requirements • Manages all safety and compliance matters within the designated region including secondary maintenance stations • Supports the Managing Director of Line Maintenance and local management team as a champion to reduce the total number of injuries, injury severity, aircraft damages, lost time, operational impacts, and total cost • Manages all safety and compliance matters for assigned region • Proactively addresses safety and compliance concerns for the assigned region and system wide operations as a whole • Leads investigations with local management for non-compliances and injury/damage incidents using standard methods • Ensures robust root cause, mitigations, and corrective action plans are implemented and sustained locally and system wide as applicable • Ensures implementation and adherence to safety policies and procedures in support of division and corporate safety objectives of the company and outside regulatory agencies • Implements SMS principles in surveillance activities to identify hazards of high safety and/or compliance risk • Leads regular risk reviews and monitoring plans for risk identification including through the Safety Action Team meetings • Leads the implementation of one or more to Tech Ops Safety team system wide initiatives • Provides mitigations and resolutions for safety issues and concerns from IBT and IAM Union Management Safety Committees • Serves as the Tech Ops subject matter expert and master trainer on one or more safety subjects • Shares expertise and lessons learned with division and cross-division safety counterparts for improvements across the operation Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor’s degree or 4 years of experience in application of OSHA and ANSI standards and the Code of Federal Regulations • OSHA 30 • 4+ years of supervisory or leadership experience • Proven leadership • Interpersonal and presentation skills • Highest standard of ethics and integrity to compliance adherence • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • B.S. or M.S. in Aviation, Aerospace, Safety, Engineering, or equivalent • Knowledge of UA policies and procedures • Aircraft Maintenance • Aviation or Aerospace Occupational Safety • Airframe and Power Plant license • Certified Safety Professional Certificate • 2+ years of aircraft maintenance and/or maintenance management experience • Experience in leading investigations, audits, root cause analysis and corrective action implementation and sustainment The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Lead implementation of digital risk and compliance programs, evaluate cybersecurity controls, perform risk assessments, conduct audits, develop policies, and mentor junior team members. | Bachelor's degree, 4+ years experience in cybersecurity governance, knowledge of cybersecurity frameworks, ability to assess and remediate security controls, strong communication and problem-solving skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Join our Cybersecurity and Digital Risk (CDR) team to help us also lead the airline industry in cyber-safety. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity standards. Job overview and responsibilities The Digital Risk and Compliance Senior Analyst is part of a Cybersecurity team that is accountable for ensuring delivery of organizational goals and is responsible for leading the implementation of the Digital Risk and Compliance programs. The Senior Analyst will lead efforts to evaluate cybersecurity data and system protection controls for United. The Senior Analyst provides ongoing support to ensure compliance targets and business strategies are executed and delivered in accordance with compliance and regulatory requirements, risk appetite, organizational risk practices, and evolving business practices. The Senior Analyst maintains ongoing relationships with the Risk and Compliance teams, Digital Technology teams, and other Cybersecurity and business teams for information sharing, and to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives. • Interpret and apply relevant laws, regulations, policies, and related guidance to implement or enhance processes or programs, and to identify gaps in support of cybersecurity responsibilities • Identify areas of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise’s cybersecurity program. With minimal supervision, evaluate information for reliability, validity, and relevance, and utilize the information for cybersecurity reporting, in support of cybersecurity responsibilities • Perform regulatory compliance and risk assessments to identify and mitigate compliance and cyber risks. Provide guidance on regulatory expectations, industry norms, and appropriate controls • Conduct various internal and external audits/assessments such as General Data Protection Regulation, Defense Federal Acquisition Regulation Supplement, Payment Card Industry, Sarbanes-Oxley. Conduct reviews of external security and compliance assessments • Support the development of policies, standards, processes in support of cybersecurity activities, and aligned to company or organizational requirements • Educate and mentor junior team members in at least one function-specific domain • Leads continuous improvement efforts, including preparing and analyzing data to identify opportunities for improvement Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree required (prefer Cybersecurity, Information Technology, or related field) • 4+ years of experience • Governance background in areas such as process standards, process governance, writing standards, controls, and policy • Knowledge of cybersecurity standards such as NIST, COBIT, ISO 27001, or etc. • Proficiency with assessing security and privacy controls based on frameworks, cybersecurity principles, and Software Development Lifecycle • Proficiency with providing remediation guidance to cross-functional teams • Working knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data, and experience identifying and assessing information for compliance to required controls • Ability to work independently and self-motivate • Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position Posting end-date: 7/14/2025 The base pay range for this role is $109,820.00 to $149,600.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Maintain and repair building electrical, mechanical, HVAC, plumbing, and related systems including high voltage equipment, working shifts in all weather conditions. | Requires 24 months experience in at least three building maintenance disciplines including electrical, structural, HVAC, mechanical, plumbing or PLC controls, high school diploma or equivalent, valid driver's license, and ability to work physically demanding tasks. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Key Responsibilities: • Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment • Requires experience in industrial wiring and the ability to read and follow wiring schematics and work without supervision • Journeyman electrical license a plus • Requires the ability to make low and high voltage repairs to all building electrical equipment • This includes solving, installation and repair of 110/220/480 volt single and multiphase electrical circuitry and devices • You should also have some experience in related building equipment and trades, such as air handling units, plumbing and steam fitting, fire systems and conveyors • Facilities Technicians must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions • Schedules are bid and awarded according to seniority • Facilities Technicians are represented by the International Brotherhood of Teamsters (IBT) • Salary increases will be administered according to the current IBT/United contract • New employees are required to join the union within ninety (90) days of employment • There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge Qualifications What’s needed to succeed (Minimum Qualifications): • Twenty-Four months experience required in at least three of the following areas: • * Electrical (including 480 volt, 3 phase) • Structural (including steel frame construction) • HVAC (including building management systems) • Mechanical (including conveyors) • Plumbing • PLC electronic/computer controls • Must have completed high school diploma, GED or equivalent • Ability to maintain and repair all building disciplines, heavy mechanical and welding • Work may be indoors or outside or in elevated areas anywhere on airport • Must be able to climb and work from ladders, and/or walk for extended periods • Moderate lifting • Must possess sufficient tooling to perform required tasks • Computer experience for input and retrieval of data • Qualified candidates must be immediately available for full time employment • Must possess a valid, clean, applicable state driver's license What will help you propel from the pack (Preferred Qualifications): • Electronics diagnostics and troubleshooting Job Posting End Date: 7/30/2025 The starting rate for this role is $32.65. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Analyze business processes, gather requirements, manage projects, and communicate with stakeholders to improve IT product effectiveness. | Bachelor's degree, 3+ years related experience, proficiency in SQL, Excel, Tableau, project management, and strong communication skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Business Analyst will link our information technology capacity and business objectives by supporting and ensuring the successful completion of our software product's features' analytical, building, testing, and deployment tasks. The primary goal is to contribute to the efficiency and effectiveness of our business operations by enhancing the quality of IT products and services, analyzing and designing business processes, and performing needs assessments in collaboration with the project team. This role demands an understanding of both the business and the technology to facilitate communication and enable the design of solutions that meet and exceed our business needs. • Business Process Analysis: • Conduct in-depth analysis of existing business processes to identify efficiency gains and areas for improvement • Map out current and future state processes, providing a clear vision for potential enhancements • Data Analysis and Reporting: • Gather and interpret complex data sets to identify trends, forecast outcomes, and support decision-making • Develop and maintain reports, dashboards, and metrics to monitor business performance • Requirements Gathering and Solution Development: • Work closely with stakeholders to understand and translate business needs into detailed requirements • Design and propose business solutions that align with strategic objectives and improve operations • Project Management: • Lead and manage projects from inception to completion, ensuring deliverables meet quality standards and business expectations • Monitor project progress, resolve issues, and make adjustments as necessary to stay on track • Stakeholder Communication and Presentation: • Communicate effectively with team members, management, and external partners to align on business goals and initiatives • Prepare and deliver presentations that summarize findings and recommendations clearly and persuasively • Cross-Functional Collaboration: • Facilitate collaboration between business units, technology, and support teams to ensure cohesive efforts and successful outcomes • Act as a bridge between technical and non-technical stakeholders, ensuring mutual understanding and cooperation • Continuous Improvement: • Proactively seek out opportunities for process optimization and innovation within the business • Implement best practices and stay abreast of industry trends to drive continuous improvement Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree • Business Administration, Finance, Economics, or related field • 3+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP) • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau) • Excellent communication and interpersonal skills, with the ability to interact at all levels of the organization • Experience in project management and business process re-engineering • Ability to work independently and with others to resolve complex business issues • Proven proficiency with Microsoft Excel and PowerPoint • Must be a team focused individual • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree • AWS experience • Experience working with Jira and Agile environment The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Design and optimize procurement data models, analyze procurement data for insights, develop reports and dashboards, support procurement performance measurement, lead analytics projects, and collaborate cross-functionally. | Bachelor’s degree in related field, 3-5 years in data or procurement analytics, proficiency in SQL, Python, Power BI, Excel macros, experience with procurement platforms, strong analytical and project management skills. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals. The Global Procurement (GP) organization at United Airlines is responsible for sourcing and procuring goods and services, as well as managing relationships with third-party suppliers. Our role is critical in driving operational efficiency by overseeing the entire procure-to-pay process and ensuring the strategic acquisition of goods and services essential to the airline’s success. We are committed to optimizing costs, maintaining supplier quality, and ensuring compliance with regulatory and sustainability standards, all while supporting operational excellence and aligning with United’s broader business objectives. As part of the Enablement Team within GP, we are seeking a Senior Analyst for Procurement Analytics. The role is critical in designing and optimizing data models to support business insights and decision-making. They analyze raw data, identify relationships, and develop structured models that ensure data consistency and efficiency. Working closely with business stakeholders, data engineers, and BI teams, they map source data, validate models, and maintain data governance standards. Their expertise enables the creation of scalable and accurate data structures, driving reliable analytics and reporting. Key Responsibilities: Data analytics and data modeling: • Collect, cleanse, classify, and analyze procurement data from multiple sources. • Develop conceptual, and logical data models. • Assess data quality and completeness before designing the model. • Analyze raw data to understand relationships, inconsistencies, and patterns. • Identify trends and anomalies in data; and normalize and deformalize data base don business needs. • Ensure completeness, accuracy, and reliability of procurement data for reporting and analytics. • Support data engineering techniques, leveraging cutting-edge tools like SQL Coding, Excel spreadsheets, to add efficiency and automation to reports and analysis. • Utilize data to provide meaningful insights and reports for stakeholders. • Educate stakeholders on using procurement dashboards and reports and interpreting data insights. • Automate data flows between procurement systems to enhance efficiency and reduce manual efforts. Procurement metrics and performance measurement: • Contribute to identifying and setting key performance metrics and ways to measure them (e.g. cost savings, supplier performance, spend under management, contract compliance, and cycle times). • Develop methods to calculate and report on key metrics, ensuring consistency and accuracy. • Design and deliver periodic reports to stakeholders, highlighting performance trends, opportunities, and areas for improvement. • Support initiatives that lead to automation and process enhancement. • Monitor procurement performance through scorecards and assess adherence to SLAs and other contractual obligations. Project management and process improvements: • Support project/initiatives by creating trackers, task managers, and projects management tools. • Lead or contribute to analytics-driven projects focused on system and data efficiency improvements. • Assist in defining project scope, timelines, and deliverables to ensure alignment with business goals. • Manage people relationships effectively with all key stakeholders across teams and divisions. • Lead meetings, set agendas, organize memos and notes, and task tracking. Cross functional collaboration: • Partner with cross-functional teams, including IT, Business Operations, and Category Managers, to align data processes with procurement objectives. • Support internal stakeholders by providing accurate insights and actionable recommendations. • Engage with business partners to identify data gaps and propose solutions for improving analytics capabilities. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor’s degree in Data Analytics, Computer Science, Supply Chain, Business, or related field. • 3-5 years of experience in data analytics, financial analytics, procurement analytics, or similar. • Knowledge of Python, SQL, coding language, and data transformation tools. • Experience with Power BI, and dashboards. • Strong Excel and Excel-Macro. • Experienced working with large datasets, ability to tell a story using data • Passionate about data analytics and visionary for how it can be applied • Understanding of procurement platforms such as Coupa, Ariba, Oracle ERP. • Good understanding of data warehouses and designing data models • Analytical mindset, strong problem-solving abilities • Ability to work effectively across cross-functional teams and communicate complex ideas in a clear, concise manner. • Good project management skills, and able to meet deadlines. • Highly analytical with excellent problem-solving skills, with attention to details • Must be proficient in Microsoft Word, Outlook, Excel, and PowerPoint • Highly structured with attention to details and result oriented. What will help you propel from the pack (Preferred Qualifications): • Master’s degree in quantitative fields such as: Data science, data engineering, information technology is a plus • Experience in data modeling, database design, data integration, and data base management systems is a plus United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $79,800.00 to $108,790.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Translate high-level requirements into detailed user stories, manage story backlog, facilitate agile rituals, analyze data for product value, and mentor other business analysts. | Bachelor's degree, 3-4 years ecommerce experience, strong communication and problem-solving skills, agile/scrum experience preferred, airline industry knowledge preferred. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Job overview and responsibilities An Ecommerce Senior Business Analyst is a member of a focused product team that performs business analysis tasks using techniques that enable a highly iterative delivery approach of continuous requirements identification and just-in-time definition of requirements. The Sr. Business Analyst will be working with motivated teams on highly visible and valuable customer-facing digital products. This position requires an excellent communicator with outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment. • Translates high level requirements into detailed level requirements (user stories) to be consumed by the development pods in each sprint, while ensuring stories and features are added iteratively to the product to add overall value • Manages a story backlog to ensure readiness of user stories for the upcoming sprint • Facilitates agile rituals such as inception, iteration and story kickoff, estimation sessions, and help to keep team up to date with changes in priorities and to be available to answer questions quickly • Analyzes data to ensure features are aligned with product goals/objectives and delivering the most business value • Creates acceptance criteria that is clear, concise and actionable • Works with User Experience (UX) analysts to ensure prototypes convey story intent • Works with Dev and QA to understand the boundaries of any given story • Contributes to overall definition of strategy and scope, including working with business stakeholders to understand ‘why’ we are working on something before development begins • Identifies opportunities for improvement across product, process and team • Mentors other BAs in the organization in order to build skills Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's Degree • 3-4 years Ecommerce experience • Ability to understand, communicate and engage effectively with multiple stakeholders and interactions • Strong problem-solving, listening, written and verbal communication, and decision-making skills • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • 1-2 Agile/Scrum experience • Detailed knowledge of airline information systems • Understanding broad principles of airline management and eCommerce • Prior experience in Airport Operations, eCommerce, product development is strongly preferred but not required The base pay range for this role is $79,800.00 to $103,966.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Lead and manage a data analytics team to translate complex data into actionable insights, develop data pipelines and dashboards, improve processes, and communicate findings to senior leadership. | Bachelor's degree in a related field, 4+ years of data analytics/business intelligence experience, 1+ year managing teams, advanced SQL and BI dashboard skills, strong communication and leadership abilities. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Job overview and responsibilities The Data Analytics Manager is a data driven leader with a passion for data and analytics, the willingness to dig deep into details, and the ability to assess the big picture and identify process improvement. Developing and maintaining strong relationships with key stakeholders across Digital Technology and Product teams with a good understanding of the business, as well as leading, coaching, training, and motivating a talented team are keys to success in this role. This team would be integral to interpret data gathered from various sources for patterns and trends, turning it into information which improves Operational Excellence (OX). This role requires a communicator with passion for finding the signal in data and ability to come up with improvements to applications and metrics to be measured. Should be comfortable enough to communicate with the developers, platform teams, business analysts, user experience and the leadership in influencing change based on the data. This role: • Is crucial in translating complex data into actionable insights that influence business strategy, optimize operations, and drive growth • Is responsible for overseeing the entire analytics lifecycle, from data collection and processing to analysis, reporting, and presentation of findings to stakeholders across various departments • Develops streamlined and comprehensive data analytics workstreams • Areas of focus will include, but are not limited to: • Data Engineering • Data Analytics • Product Management • Impact Analysis • Error patterns, top factors contributing to errors • Identify, design, and implement internal process improvements: recommendations for performance and greater scalability • Modeling and coding of data • Manager for 3-4 data analysts: provides technical guidance and subject matter expertise to the team • Partner with key stakeholders to understand their data needs, define key performance indicators (KPIs), and translate business questions into analytical problems • Lead analysis of new platform updates and application releases, learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards • Responsible for the supervising the prioritization and planning efforts for their respective portfolio • Communicate and share updates with senior leadership, along with putting together regular presentations • Technical Expertise: • Manage the product roadmap of data products, including development and deployment of data pipelines and visualizations that convert data into actionable insights. • Working knowledge of incorporating Gen-AI into Analytics & Data Engineering for generating tangible benefits to the organization • Ensure seamless integration of BI solutions with current systems and data sources. • Keep abreast of industry developments, tools, and best practices in BI and data analytics • Lead reviews of models, solution strategies, and code with the team to leverage its collective experience and reviews of solutions with business/product management teams to ensure that they are acceptable. Qualifications Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in engineering, computer science or related field • 4+ years in Data Analysis, Business intelligence, analytics, or data engineering • 1+ years leading teams and/or projects • Experience putting together presentations for stakeholders and leaders at a MD and VP level and interact with all levels of management • Proven Team Manager, ability to communicate a vision, inspire the team towards that vision and provide support to achieve it • Knowledge of BI dashboarding experience (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards. Advanced Excel knowledge. • Advanced Excel knowledge • Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform outcomes, Understand KPI / Goal Settings from teams to large organizations • Advanced level SQL skills • Strong problem-solving skills, using data to tackle problems • Outstanding writing, communication, and presentation skills • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree in Information Systems, Aviation management or related degree, MBA • Google Data Analytics Professional Certificate, Power BI Data Analyst Associate, AWS Certified Data Analytics, Enterprise Data Warehouse certifications, Palantir, Client Side performance metrics tools e.g. Quantum Metrics • 3+ years in a manager role • Fortune 500 experience • Experience with DataDog / AppD / Kibana is a big plus • Experience with Enterprise monitoring systems is a plus • Experience with Palantir Foundry, Microsoft SQL Server Management Studio • Previous airline or travel industry experience is a plus • Experience with AWS - Redshift, Quicksight, Athena • Experience with Big Query • Experience with Quantum Metrics and Akamai, Technologies and languages: Python, Spark, R, etc. • Continuous integration & delivery using Agile methodologies • Data Engineering experience The base pay range for this role is $109,820.00 to $142,936.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Maintain and enhance legacy financial applications, analyze complex financial data, collaborate with stakeholders to define requirements, and present actionable insights to senior management. | Bachelor's degree in related field, 4+ years technical analysis experience in finance, proficiency with SQL and analytics tools, strong communication, and ability to work with legacy systems. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities This Senior Analyst will play a key role in maintaining and enhancing a critical legacy application that calculates profitability, at the same time Gain a deep understanding of workflows within the custom legacy system to optimize processes and solutions. This role emphasizes deep understanding of finance, stakeholder collaboration, and the use of predictive analytics to enhance analytics and decision-making. This role is essential in bridging the gap between business needs and technical solutions. The Senior Business Analyst will be responsible for understanding and documenting business requirements by providing strategic insights and recommendations for business improvement. It involves working closely with stakeholders to define and prioritize business requirements and ensure that the solutions developed by IT align with business strategy. • Business Insights and Analysis: • Conduct deep-dive analyses into complex financial data to uncover trends and provide actionable insights • Utilize predictive analytics to forecast future financial scenarios and advise on potential business impacts • Analyze financial data to identify root causes of errors • Identify inefficiencies and recommend solutions to optimize financial processes • Tool Proficiency: • Effectively use analytical tools such as Power BI, OBIEE, Oracle Analytics, and Data Bricks to gather and interpret data, supporting business decision-making • Collaboration with Stakeholders: • Work directly with business units, including finance and operational teams, to define data requirements and business objectives • Translate these business needs into analytical projects • Collaborate closely with developers to ensure that financial analytics tools and systems are developed in alignment with both the technical roadmaps and business strategies • Simplify the communication bridge between finance stakeholders and technical teams to support effective implementation and ongoing enhancements • Presentation and Reporting: • Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in computer science, Business , Finance, Economics or related field • Minimum of 4 years of experience in a technical analysis role, preferably within a finance or analytics-focused team • Proven track record of delivering actionable business insights and managing analytical projects • Experience working with financial databases, and highly comfortable with working with SQL, Excel and other analysis tools • Must be comfortable working with legacy and custom complex application • Ability to work with large datasets, perform analysis • Proficiency in data analysis and analytics, including the ability to interpret and communicate insights from data • Strong understanding of business analysis principles, methodologies, and best practices • Familiarity with agile project management methodologies, particularly Scrum • Excellent verbal and written communication skills, with the ability to translate complex data into understandable reports and presentations as well as financial modeling requirements • Proven ability to work effectively with cross-functional teams and influence business decisions through data-driven insights • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Master's degree • Comfortable with reading basic pseudocode (.NET / C#) • Relevant certifications in business analysis, such as CBAP (Certified Business Analysis Professional) or certification in Agile methodologies like Scrum. • Training or certification in analytics tools used in financial analysis, such as Power BI or Oracle Analytics, is advantageous • Basic AWS and Data Analytics certifications is a plus • Knowledge of Python, or other programming languages for data analysis is a plus The base pay range for this role is $99,750.00 to $135,960.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Lead Oracle EBS functional design, configuration, and finance transformation initiatives including COA redesign, Fixed Assets, and Procure-to-Pay processes while collaborating with finance and technical teams. | Bachelor’s degree plus 4+ years of hands-on Oracle EBS/Cloud Financials experience, Oracle Financials certification, strong functional knowledge of Oracle ERP modules, and experience supporting finance transformation projects. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description The Senior Business Analyst will play a key role in supporting Oracle EBS and broader finance transformation initiatives across the Corporate Finance Systems landscape. This role will focus on functional design, system configuration, and business process improvements—particularly related to Chart of Accounts (COA) redesign, Fixed Assets implementation, and Procure-to-Pay processes. The analyst will work closely with Finance stakeholders to gather requirements, configure ERP modules, support testing, and ensure solutions align with business objectives. In addition to owning key Oracle EBS configurations, this role will contribute to other workstreams within the finance transformation program, supporting modernization efforts across systems, integrations, and reporting. The ideal candidate brings hands-on experience with Oracle EBS Financials, strong analytical skills, and the ability to bridge the gap between business needs and system capabilities. Business Insights and Analysis: · Conduct deep-dive analyses into complex financial data to uncover trends and provide actionable insights. · Lead functional analysis and configuration of Oracle EBS modules, including General Ledger (GL), Fixed Assets (FA), Payables (AP), and Procurement · Provide input into functional design documents, perform setups, and ensure accuracy of system behavior based on business requirements Tool Proficiency: · Utilize tools across Oracle EBS and Oracle Cloud (e.g., Web ADI, BI Publisher, OTBI, Oracle Data Hub) to support reporting, reconciliations, and functional analysis across financial modules including GL, Fixed Assets, and Procure-to-Pay. · Collaborate with integration and data teams to support finance transformation initiatives by enabling accurate data mapping, validation, and reporting across multiple ERP workstreams including COA redesign, Fixed Assets, and Procure-to-Pay. Collaboration with Stakeholders: · Participate in key workstreams related to finance transformation, including process redesign, data mapping, and user adoption efforts. · Collaborate with data and integration teams to ensure smooth flow of financial data across systems · Assist in planning for future-state architecture and systems co-existence strategies (e.g., during phased modernization) · Simplify the communication bridge between finance stakeholders and technical teams to support effective implementation and ongoing enhancements · Collaborate with developers to ensure system configurations, customizations, and enhancements align with finance transformation goals and technical roadmaps. Serve as the primary liaison between finance stakeholders and technical teams to translate business requirements into functional designs and ensure successful implementation and adoption Project Management and Methodology: · Utilize Agile methodologies to manage multiple analytics projects, ensuring alignment with broader business goals and timely delivery of outcomes. Presentation and Reporting: · Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions Qualifications Minimum Requirements · Bachelor’s Degree in Computer Science, Business , Finance, Accounting, Economics or related field · 4+ years of hands-on experience as a functional analyst supporting Oracle EBS/ Oracle Cloud – Financials and P2P modules, including system configurations, setups, and functional testing. · Oracle E-Business Suite Financials or Cloud (Fusion) certification (e.g., Oracle Financials Cloud: General Ledger or Payables Implementation Specialist). · Strong functional knowledge of Oracle E-Business Suite (EBS) and Oracle Cloud ERP, particularly in Financials and Procure-to-Pay modules. · Experience with functional configurations, customizations, and supporting transformation workstreams such as Chart of Accounts redesign and Fixed Assets implementation. · Familiarity with Oracle Cloud tools including OTBI, BI Publisher, Oracle Analytics, and Oracle Data Hub for data mapping and reporting. · Ability to support finance transformation efforts with a focus on scalability, long-term process design, and adoption of modern ERP capabilities. Preferred Skills · Master’s Degree · Certification or formal training in Business Analysis (e.g., CBAP, PMI-PBA) or Agile/Scrum methodologies. · Familiarity with Oracle Cloud Infrastructure (OCI) tools and reporting platforms (e.g., OTBI, Oracle Analytics). · Experience with ERP data migration or chart of accounts redesign initiatives. The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Manage legal department operations including data analytics, budget forecasting, technology stack optimization, and supporting strategic initiatives. | Bachelor's degree, 4+ years legal operations experience, proficiency with analytics tools, strong organizational and communication skills, and legal authorization to work in the US. | Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description From airports to boardrooms, our Legal team provides advice and counsel on all aspects of the business, assessing legal risks and compliance, while our Ethics and Compliance team ensures that we run an ethically sound operation. Together, these teams help us make the best possible decisions for our airline, to run our business with integrity, ensuring our airline operates lawfully and ethically, creating a company we are all proud to work for. Job overview and responsibilities United’s Legal Department is a recipient of Corporate Counsel’s Best Legal Department Award! Our department is seeking a legal operations manager with proven experience in data analytics and managing the day-to-day administrative operations of a corporate legal department while supporting and driving strategic initiatives. This position reports to the Chief Legal Operations Officer and plays a pivotal role in optimizing the department to run more efficiently and effectively. • Leverage data analytics to evaluate the department’s processes/systems/workflows as well as internal/external performance and identify trends, inefficiencies, and opportunities for improvement; track, develop, analyze, and report on key performance indicators, benchmarks, and other metrics; maintain and develop dashboards and other reporting tools; help design and implement improvement strategies and best practices • Prepare, track, and regularly update budget forecasts of outside spend; track discount agreements and ensure compliance; enforce billing guidelines and conduct certain first level law firm invoice reviews • Manage and optimize the Legal Department’s technology stack, including systems administration, providing training and support to attorneys and legal professionals, troubleshooting issues, and collaborating with the IT Department; research, evaluate, and implement new legal technology tools and drive adoption • Provide miscellaneous office and administrative support when needed Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor's degree • 4+ years of experience in legal operations • Meticulous attention to detail • Exceptional organizational, communication, interpersonal, and problem solving skills • Resourceful self-starter with ability to multi-task effectively • Excellent data analytics skills and business judgment • Proficiency with Tableau, Power BI, or similar analytical tools • Good financial acumen • Strong project management, change management, and process improvement abilities • Ability to work both independently and collaboratively in a cross-functional environment • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • 5+ years of experience managing legal operations for a corporate legal department • Hands-on experience as a systems administrator for an e-billing system and document management system • Proficiency with Microsoft Excel (Lookup functions) The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.