ICF

Support executive reporting and project tracking for USPS projects, facilitate meetings, and provide updates using various formats. | Bachelor’s degree, 6+ years in project management, experience with software development lifecycle, Agile, and Microsoft Office tools, US citizenship. | ICF is currently hiring for a Project Manager to help support executive reporting for our client, the United States Postal Service. This role can word remote from within the United States. Responsibilities: Collaborate with the Director and direct reports (PCES and V02) to track the status of projects within DAS. Keep the Director informed on project status, delays, and other information pertinent to Leadership. Provide updates in various formats, including (but not limited to) PowerPoint, Excel, and Word. Facilitate meetings with internal teams as needed to obtain status and other information. Basic Qualifications: Bachelor’s degree required 6 years of experience in project management US Citizenship required by federal contract Able to pass a federal agency check Preferred Qualifications: Highly organized and a self-starter, with proven experience in project management. Experience with software development lifecycle and Agile Project Management using VersionOne software. Excellent written and verbal communication skills. Strong organizational and time management skills with attention to detail. Strong working knowledge of Microsoft Office, including OneNote and Teams. Able to work independently and collaboratively with others. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,722.00 - $125,327.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Support and manage IT and business process needs, including requirements gathering, documentation, and end-user support for a government project. | Minimum 2 years of experience in web/software development and IT helpdesk support, strong communication, and analytical skills, with US residency. | Description • This role can be 100% remote, sitting anywhere within the continental US.* ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Business Analyst to support our Department of Defense (DoD) Child and Youth Programs (CYP) project. ICF works with government representatives and users to build and enhance CYP systems. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client's business. The Business Analyst will collaborate with internal subject matter experts and technical leads to ensure system functionality aligns with user needs and project objectives. This includes translating business requirements and insights into actionable specifications for development teams, assisting in designing and refining features based on customer feedback, and producing clear technical documentation for integration points, features, and processes. In addition to these core business analysis responsibilities, the role will primarily focus on support desk services for the DoD Child and Youth Programs (CYP) project. The Business Analyst will serve as the first point of contact for DoD CYP users worldwide, providing remote assistance and resolving inquiries and service requests related to the web-based application. The position also involves analyzing support tickets and user feedback to identify trends, recurring issues, and opportunities for system enhancements. Strong partnerships with clients, contractors, and internal teams are essential to maintain application reliability and performance. What you'll be doing: Manage and support daily work requests for the project team by: • Support all aspects of our IT delivery lifecycle including requirements, design, testing and delivery of web-based tools, though primary function will focus on requirements, design and implementation • Engaging with end-users to understand business needs to develop and document requirements • Developing technical documents in support of the integration of multiple applications and development of new application features • Communicating with multiple teams to ensure requirements are clear and well understood from a functional and technical perspective • Review, respond to, and resolve IT support and service requests submitted via email. • Ensure accurate tracking and closure of support tickets and provide timely resolution of incoming support requests via phone or email • Provide technical end-user support, including researching user complaints, researching issues, answering technical questions, and/or assisting with application revisions • Logging incoming requests/work in team tools (Jira/Confluence, Smartsheet or Zendesk) • Communicating with the team about the status of work What you must have: • Bachelor's Degree • 2+ years of experience working on web and/or software development teams • 2+ years of technical/IT helpdesk experience • Ability to apply critical thinking with excellent problem solving skills • Ability to provide superior service to a variety of stakeholders • Technical and customer service orientation • Excellent verbal and written communication skills • Excellent analytical skills and understanding of IT technologies • Experience with cross-functional collaboration and excellent stakeholder communication skills • Ability to handle confidential information with tact and maturity • US Citizen or Permanent Lawful Resident (Green Card Holder) • Must be able to obtain and maintain a Public Trust • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply What we'd like you to have: • Experience in Help Desk support government portals • Prior experience working across multiple contractor/stakeholder environments • Experience with remote support tools is a plus • Excellent analytical and problem-solving skills • Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills Why you'll love working here: • Flexible work location • Generous vacation and retirement plans • Comprehensive health benefits • Ongoing training and development opportunities • Friendly community with lots of social events • Participation in charity initiatives • Employee support program #LI-CC1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplacediscriminationrigh t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $67,020.00 - $113,934.00 Nationwide Remote Office (US99)

Oversee and guide the strategic growth and management of utility energy programs in California, building client relationships, and leading diverse teams to deliver high-performing, customer-centric energy solutions. | Extensive experience in energy or related fields, proven leadership in managing project teams, and a background in developing and managing successful energy programs, preferably with California utilities. | Director, Commercial Energy California Utility Programs Ready to make a difference? To guide the strategic growth of our utility programs business in California, we are currently seeking a Portfolio Director to oversee ICF’s work with California municipal and investor-owned gas and electric utilities. You will guide a team of program management professionals responsible for the design, launch, and delivery of customer centric energy programs across the state. You will build relationships with our utility client/partners as you work with them to design and implement program strategies aligned with their customer program objectives. You will leverage your deep business and regulatory knowledge of California utilities, customer programs, and the energy transition to connect our utility clients with ICF subject matter experts. You will work with utility clients to develop programmatic solutions based on technical advisory services and work with our regulatory and business development experts to enable new portfolios with utilities and regulators. You will work with internal partners to support the design and guide the launch of new teams implementing energy efficiency, distributed energy resource, building and transportation electrification, and flexible load management programs. You will partner with our utility clients as you guide your teams to deliver high performing programs, excellent customer satisfaction, and strategic growth across California. You will build a collaborative and inclusive team of senior program and portfolio managers that will provide day-to-day management/leadership support to their program portfolios and teams of ICF program managers. You will leverage best practices and resources from across our business and industry to promote the development of your teams and support your team members’ success in the delivery of important programs, projects, and tasks for our client(s). Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Work with leadership, subject matter experts, and clients to design and deliver transformational program portfolios. Build and guide collaborative and inclusive teams that have the talent needed to deliver on all client goals and contract KPIs. Contribute to the regulatory evolution of the energy industry through participation in utility and other stakeholder working groups, committees, organizations, and conferences. Building rapport and trust with clients by understanding their business and priorities, always following through on commitments, and bringing One ICF to all engagements. Maintain a comprehensive understanding of program designs, performance status, and how the performance of our program portfolios impacts our clients. Solve client challenges through collaboration and partnerships with subcontractors, internal partners, and clients. Work with internal teams to drive and oversee partnership strategy, engagement, and management. Forecast, track, and deliver portfolio-level financial and performance targets. Collaboratively design program budgets and staffing needs across cross-functional teams. Guide and enable high performing teams through inclusive collaboration and career growth-oriented people management. Become an expert in ICF’s suite of services and expertise and bring those solutions to your clients based on their strategic and programmatic needs. Lead or play a substantial role in preparing for, pursuing, and negotiating recompetes and/or extensions of the portfolio, including pricing and proposal writing. Coordinate with other ICF teams to share new or innovative offerings, meet new or evolving business needs or challenges, and expand our footprint with the clients’ organization. Be a leader who demonstrates quality work, passion for what we do, and high ethical standards. Be a strong communicator and build a culture of no surprises. Promote an inclusive culture of transparency, accountability, and collaboration. Travel Requirements: Must have reliable vehicle for travel up to 40% of the time within California for client meetings, events and conferences (reimbursement for mileage provided). What we need you to have (minimum qualifications): Bachelor’s degree (concentration in Environmental Science, Energy Resources, Policy, Engineering a plus) 12+ years of experience in an energy or energy related field (experience developing, designing, and managing successful energy efficiency, electrification, distributed energy resource, and/or demand reduction programs for California utilities a plus) 5+ years of experience managing and leading project teams Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have (preferred qualifications): Master’s degree in Environmental Science, Energy Resources, Policy, Engineering, or Business Administration Established relationships with the CPUC, SoCalGas, SCE, SDG&E, PG&E, SMUD, and/or LADWP. Demonstrated experience guiding multiple program portfolio teams Ability to establish influential partnerships at all levels Strategic mindset with the ability to identify new opportunities Demonstrated experience with business development and client development Demonstrated experience in continuous improvement and quality assurance/control theories, techniques, and application Recognized internally and externally for expertise in functional area Firm understanding in procurement best practices and contract administration Industry certifications, professional affiliations, and publications Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $157,345.00 - $267,486.00 California Remote Office (CA99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

The Customer Care Agent will handle non-scripted customer interactions via phone, email, and chat, assisting with energy application inquiries and providing technical guidance. They will also coordinate program quality control activities and perform other administrative duties as assigned. | Candidates must have a high school diploma and at least 2 years of professional work experience, along with proficiency in MS Office. Previous customer service experience and strong computer skills are preferred. | Energy Efficiency Customer Care Agent Location: Remote (Must be based out of New Jersey) Ready to make a difference? As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF’s commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a wide portfolio via phone and online chat, and email. ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy-efficiency customer support. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Non-scripted customer interactions via phone, email and software chat application. This includes status of rebates, scheduling, submittal procedures and discussions of program guidelines. Professional Outreach. Reviewing and assisting customers with energy application inquiries and program questions Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs Interface with customers and contractors participating in utility sponsored programs. Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. Other administrative duties as assigned. What we need you to have (minimum qualifications): High school diploma. 2+ Years of professional work experience 2+ years of proficiency with MS Word, Excel and other programs within the MS Office Suite. Must be able to pass background check with drug screening. What we would like you to have: Previous sales or customer service experience preferred. Strong computer skills (data entry, database navigation) and ability to type 45–50 wpm. Ability to identify issues, analyze information, and develop solutions quickly. Professional, courteous, and cooperative attitude; strong team player. High energy, positive attitude, and enthusiasm; able to work independently and in a fast-paced environment. Strong organizational and analytical skills; able to manage multiple priorities. Willingness to work limited overtime when needed. Ability to sit for extended periods in a distraction-free environment. Takes pride in making a positive impact; eager to learn about the energy industry. Experience assisting diverse program participants (homeowners, contractors) and troubleshooting application requirements. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $34,243.00 - $58,213.00 New Jersey Remote Office (NJ99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Supporting grants management, coordinating logistics for training and webinars, maintaining project documentation, and assisting with outreach and reporting. | Bachelor's degree, 3+ years of project coordination, knowledge of training/technical assistance, and security clearance. | Operations Assistant (Grants Management) About the Role ICF is seeking a detail-oriented Operations Assistant to support projects focused on grants financial management for justice organizations, including criminal justice, juvenile justice, and victim services. In this role, you will help deliver training and technical assistance (TTA) on behalf of the Office of Justice Programs (OJP), ensuring smooth operations and exceptional client service. The Operations Assistant will provide support for training and technical assistance (TTA) activities including responding to field requests for TTA, maintaining a clearinghouse of current and relevant organizational financial management and grants management materials, supporting webinars as needed, conducting grantee outreach, providing project infrastructure and administrative support, and providing logistics support for TTA and meetings. Location: Remote (with occasional travel to client offices in the DMV area and ICF Reston office) • Clearance: ACTIVE Public Trust Clearance (required) Key Responsibilities • Respond to grantee requests for TTA via phone and email. • Support virtual TTA sessions and webinars, including logistics and coordination. • Draft outreach materials such as correspondence and e-blasts. • Maintain and update project Standard Operating Procedures (SOPs) and templates. • Manage project dashboards and SharePoint portals. • Monitor deliverables and ensure compliance with SOPs for quality control. • Provide logistics support for meetings and TTA activities. • Collect and compile data for project reports. • Prepare consultant agreements and process expense vouchers. • Perform additional administrative and operational tasks as needed. Minimum qualifications • Bachelor's degree from an accredited institution. • Minimum 3 years in coordinating complex projects. • Knowledge of training and technical assistance provision. • US citizenship required by federal government contract • This position requires an active Public Trust security clearance with the Department of Justice. Preferred Skills • Strong organizational skills with the ability to manage timelines and collaborate across teams. • Ability to work under pressure and handle multiple tasks accurately. • Excellent writing and proofreading skills with attention to detail. • Proficiency in MS Office Suite (Word, PowerPoint, Outlook, Excel). • Familiarity with victim services and victims’ rights. • Experience with virtual learning platforms and webinar tools. • Knowledge of meeting and conference logistics. • Familiarity with email marketing platforms (e.g., GOV Delivery). • Ability to thrive in a fast-paced environment managing multiple projects. • Experience with tools such as Smartsheet, Salesforce, Microsoft Teams, Webex, and Zoom. Additional Attributes • Strong verbal and written communication skills. • Professional demeanor and interpersonal effectiveness. • Ability to work independently and as part of a team. • Exceptional attention to detail and organizational skills. • Comfortable engaging with internal staff, clients, grantees, and vendors. #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $45,775.00 - $77,818.00 Nationwide Remote Office (US99)

The Customer Care Agent will handle non-scripted customer interactions via phone, email, and chat, assisting with energy application inquiries and providing technical guidance. They will also coordinate program quality control activities and perform other administrative duties as assigned. | Candidates must have a high school diploma and at least 2 years of professional work experience, along with proficiency in MS Office. Previous customer service experience and strong computer skills are preferred. | Energy Efficiency Customer Care Agent Location: Remote (Must be based out of New Jersey) Ready to make a difference? As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF’s commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a wide portfolio via phone and online chat, and email. ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy-efficiency customer support. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Non-scripted customer interactions via phone, email and software chat application. This includes status of rebates, scheduling, submittal procedures and discussions of program guidelines. Professional Outreach. Reviewing and assisting customers with energy application inquiries and program questions Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs Interface with customers and contractors participating in utility sponsored programs. Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. Other administrative duties as assigned. What we need you to have (minimum qualifications): High school diploma. 2+ Years of professional work experience 2+ years of proficiency with MS Word, Excel and other programs within the MS Office Suite. Must be able to pass background check with drug screening. What we would like you to have: Previous sales or customer service experience preferred. Strong computer skills (data entry, database navigation) and ability to type 45–50 wpm. Ability to identify issues, analyze information, and develop solutions quickly. Professional, courteous, and cooperative attitude; strong team player. High energy, positive attitude, and enthusiasm; able to work independently and in a fast-paced environment. Strong organizational and analytical skills; able to manage multiple priorities. Willingness to work limited overtime when needed. Ability to sit for extended periods in a distraction-free environment. Takes pride in making a positive impact; eager to learn about the energy industry. Experience assisting diverse program participants (homeowners, contractors) and troubleshooting application requirements. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $34,243.00 - $58,213.00 New Jersey Remote Office (NJ99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Configure, maintain, and optimize Salesforce applications on the Government Cloud platform for federal agencies. | Active Salesforce Administrator certification, 5+ years of Salesforce admin experience, DevOps experience, U.S. citizenship, ability to obtain a Public Trust clearance. | Join ICF’s IT Modernization Team — Where Innovation Meets Impact Location: *Candidates residing within a 50-mile radius of Washington, DC, will be required to report onsite daily to a federal agency office in the DC area. Candidates who reside outside the 50-mile radius will be considered full-time remote and will not be required to report on site daily * ICF’s IT Modernization division is a fast-growing, dynamic technology organization looking for a passionate Salesforce Administrator to help drive digital transformation across Federal agencies. As part of our award-winning team, you’ll design and build next-generation solutions that enable mission success and business modernization. This role supports the United States Treasury Common Services Center – Technology Services (TCSC). What You’ll Do as a Salesforce Administrator Help configure and maintain Salesforce applications built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards. Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements. Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features. Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices. Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations. Support data migrations from legacy systems, including data validations, cleansing, and data imports. Create and maintain technical documentation for system configurations, release processes, and project deliverables. Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability. Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet applicable standards. Salesforce Administrator – Qualifications Basic Qualifications Active Salesforce Administrator certification. 5+ years as a Salesforce Administrator for large production orgs. 5+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX). Must be able to obtain and maintain a Public Trust clearance. US Citizenship is required (required by the federal government for this position). MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred Qualifications Platform App Builder, Experience Cloud Consultant and/or Public Sector Solutions certification or other technical Salesforce certifications. Proven experience troubleshooting and resolving technical issues efficiently. Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes. Understanding of federal government security standards and experience supporting ATO processes. Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.) Familiarity with Salesforce Public Sector Solutions components. Experience with Salesforce Government Cloud implementations for federal clients. Prior involvement in data migration projects from legacy systems to cloud platforms. Prior experience implementing or administering DevOps tools including code repositories, scripted actions, automated code scans, etc. Prior experience delivering user training or creating technical documentation. Why Join ICF At ICF, you’ll have the opportunity to work on impactful projects that transform how Federal agencies serve the public. We foster a collaborative, innovative environment where your ideas are valued, your growth is encouraged, and your work makes a real difference. #DMX24 #icfsalesforce #Indeed #LI-CC1 #Clearance #yru24 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Design, develop, and maintain full-stack web applications with a focus on performance, security, and seamless integration. | 5+ years in full-stack development, experience with Angular and Python, SQL skills, and Agile methodologies. | Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work As a Full Stack Software Developer at ICF you play the central role in driving innovation and using technology to drive connections through a multi-channel experience. If you have an incredible passion for innovative technology development and enjoy working with clients, ICF is the place for you. You should have experience with common development tools, techniques and numerous programming languages. All team members are very dynamic with experience delivering end-to-end solutions, quite often skilled in front-end and back-end technologies. Job Location: Primarily remote, with occasional business travel to Washington, D.C. and Monterrey, California What You Will Do: Design, develop, and maintain responsive web applications using modern frontend and backend technologies. Build and consume RESTful APIs and ensure seamless integration between frontend and backend systems. Optimize application performance, scalability, and security across the stack. Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality features. Write clean, maintainable, and well-documented code following best practices. Implement automated testing, CI/CD pipelines, and version control workflows. Troubleshoot and debug issues across the stack, ensuring timely resolution and minimal downtime. Stay current with emerging technologies and propose improvements to architecture and development processes. What You Will Bring With You: Candidate must have an active Top Secret clearance or higher Bachelor’s degree in Computer Science, Engineering, or related field. 5 years - experience in full stack software engineering with a strong understanding of best practices, design patterns, clean code, and unit/integration testing. 3 years - Python development experience including development of REST APIs with frameworks such as Django or Flask. 3 years – Frontend development with frameworks such as Angular or React (Angular preferred) 2 years – experience writing and debugging SQL queries and building applications that integrate with relational databases such as PostgreSQL. 1 year - Experience with Agile and Scrum methodologies, including sprint planning, stand-ups, and retrospectives. What We Would Like You To Bring With You: Comfortable working in Agile/Scrum environments and contributing to team-based development. Extensive experience in building and deploying cloud-based applications; familiar with enterprise-grade frameworks and backend development principles. Hands-on experience with CI/CD pipelines using Jenkins, Ansible, and Puppet; integrates security best practices and compliance standards (FEDRAMP, NIST) into development workflows. Designs and implements microservices for cloud migration and data workflows; ensures modular, scalable architecture for large datasets. Professional Skills: Highly effective analytical, problem-solving, and decision-making capabilities. Excellent communication and interpersonal skills to interface effectively at all levels of the business. Organized, detailed oriented and able to prioritize and multi-task. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,094.00 - $166,810.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Design, develop, and maintain backend services and APIs, optimize system performance, and ensure system stability. | Experience in backend development with Node.js, API design, cloud platforms, and system integration. | Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work We are looking for a Backend Developer to join our team and help build robust, scalable, and high-performance backend systems. This role focuses on enhancing system performance, optimizing data processing workflows, and ensuring seamless system integrations. The ideal candidate will also be responsible for maintaining system stability and reliability, especially during periods of high-demand usage. Job Location: Primarily remote, with occasional business travel to Washington, D.C. and Monterrey, California What You Will Do: Design, develop, and maintain backend services and APIs to support web and mobile applications. Enhance system performance and scalability to ensure responsiveness under high-load conditions. Optimize data processing pipelines and storage solutions for efficiency and reliability. Integrate with internal and third-party systems, ensuring secure and seamless data exchange. Monitor and troubleshoot backend systems to maintain uptime and performance. Collaborate with frontend developers, DevOps, and product teams to deliver end-to-end solutions. Implement best practices for code quality, testing, and deployment. Participate in code reviews and contribute to continuous improvement of development processes. What You Will Bring With You: Candidate must have an active Top Secret clearance or higher Bachelor’s degree in Computer Science, Engineering, or related field. 3+ years of experience in backend development using languages such as Python, Java, Node.js, .NET or Go. What We Would Like You To Bring With You: Strong understanding of RESTful APIs, microservices architecture, and system integrations. Experience with databases (SQL and NoSQL), caching strategies, and message queues. Familiarity with performance tuning, load balancing, and monitoring tools. Knowledge of cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes) is a plus. Professional Skills: Highly effective analytical, problem-solving, and decision-making capabilities. Excellent communication and interpersonal skills to interface effectively at all levels of the business. Organized, detailed oriented and able to prioritize and multi-task. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,094.00 - $166,810.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

As a Help Desk Analyst, you will document, troubleshoot, and resolve customer requests while collaborating with internal teams to address application issues. You will also provide training and develop testing scripts as needed. | Candidates must have at least 1 year of experience in a customer-oriented service role and with Salesforce. US Citizenship is required, and candidates must be able to obtain Public Trust clearance. | Join ICF’s IT Modernization Team — Where Innovation Meets Impact Location: *Candidates residing within a 50-mile radius of Washington, DC, will be required to report on-site daily to a federal agency office in the DC area. Candidates who reside outside the 50-mile radius will be considered full-time remote and will not be required to report on site daily * ICF’s IT Modernization division is a fast-growing, dynamic technology organization. We are seeking a motivated Help Desk Analyst to support a portfolio of Salesforce projects with our federal customer. As part of our award-winning team, you’ll work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, collaborate with ICF’s technology team to resolve issues identified, and document new requirements when needed. This role supports the United States Treasury Common Services Center – Technology Services (TCSC). What You’ll Do as a Help Desk Analyst Document, troubleshoot, and resolve customer requests via phone, email, and ticketing system. Must be able to critically analyze, triage, and resolve incidents, problems, and requests. Must be able to understand technical end-user problems and provide clear and timely resolutions. Build and utilize decision trees to evaluate and elevate issues to internal teams. Update the knowledge base to ensure procedures and known fixes are up to date. Ensure SLA’s are met. Work with operations teams to prepare for releases and create scripts/documentation for customer support. Gather and supply feedback from customers in a usable format to product teams. Report incidents and problems to the appropriate teams and communicate effectively through product management to the customer. Assess system and product metrics on a routine basis and produce reports for management. Provide training and demos related to new processes or application features. Develop manual testing scripts, test scenarios, and test scripts. Assist other QA Engineers with functional and regression testing as needed. Help Desk Analyst – Qualifications Basic Qualifications 1+ year experience working in a customer-oriented service role as a service/help desk engineer 1+ year experience with Salesforce US Citizenship is required (required by the federal government for this position) Must be able to obtain Public Trust clearance MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply Preferred Qualifications Bachelor's or Associate degree, preferred in an engineering or IT-related field Experience building and managing dashboards, a plus Experience with Salesforce is a plus Functional and Regression testing of low-code platforms, such as Salesforce.com, is a plus Must be able to manage work across multiple projects concurrently Excellent communication skills Track record of working across multiple teams to resolve issues Able to prioritize work to meet deadlines Adaptable, dependable, and independent Why Join ICF At ICF, you’ll have the opportunity to work on impactful projects that transform how Federal agencies serve the public. We foster a collaborative, innovative environment where your ideas are valued, your growth is encouraged, and your work makes a real difference. #DMX24 #icfsalesforce #Indeed #LI-CC1 #Clearance #yru24 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,020.00 - $113,934.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Provide financial management training and technical assistance to federal grantees, enhancing their grant management practices. | Minimum 6 years in financial management, grants management, or related fields, with strong knowledge of federal grants requirements and excellent communication skills. | Grants Management Financial Specialist About the Role ICF is seeking an experienced Financial Specialist to deliver grants and financial management training and technical assistance (TTA) nationwide. In this role, you will partner with the U.S. Department of Justice, Office of Justice Programs (OJP) to strengthen grantees' financial management capacity and infrastructure. Your work will help improve the administration of federal awards supporting victim services, criminal justice, juvenile justice, and justice research programs. • This position is REMOTE. Applicants should have the ability and willingness to travel up to 25%. • This position requires obtaining a Public Trust Clearance PRIOR to the start date. Key Responsibilities • Assess financial and grant management tools and resources used by OJP grantees. • Apply knowledge of national trends, leading organizations, and best practices in program implementation. • Deliver customized training and technical assistance to federal grantees to enhance financial management practices. • Provide subject matter expertise in developing innovative tools, resources, and services. • Plan and facilitate virtual webinars, regional workshops, office hours, and other events to increase awareness of federal grants financial management requirements. Minimum Qualifications • Bachelor's degree in finance or accounting field from an accredited institution. • Minimum 6 years of experience in financial management, accounting, federal grants management, business administration, or organizational development. • U.S. citizenship is required by federal government contract. • This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance prior to the start date. Additional Qualifications • Proven ability to manage a full range of financial management and grants administration tasks. • Strong knowledge of federal grants financial management requirements and effective practices. • Excellent analytical, written, and verbal communication skills. Preferred Skills • Experience providing TTA to American Indian/Alaska Native communities, U.S. Territories, or State Administering Agencies. • Ability to plan, organize, and manage direct technical assistance services, evaluate training curricula, conduct needs assessments, and develop publications. • Demonstrated success in managing federal client relationships and deliverables. • Customer-service orientation and experience working with federal/state grantees. • Proficiency in planning and conducting virtual meetings (MS Teams, Zoom, Webex) and in-person training events. • Familiarity with online case management systems and Microsoft Office applications. #Indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $55,388.00 - $94,160.00 Nationwide Remote Office (US99)

Supervise and oversee environmental sample analysis, ensure quality assurance, and maintain laboratory operations. | Bachelor's in Chemistry, 8+ years in environmental analysis, management experience, proficiency with analytical instruments and EPA methods, US citizenship, ability to pass background check. | ANALYTICAL LABORATORY LEADS Interested in making a difference to the planet? Want to work with a team of Environmental Chemists who care about the protection of human health and the environment? Are you seeking broad exposure to environmental remediation and Superfund-related cleanup processes with interaction with EPA on a regional level? Enjoy travelling for your work? ICF is seeking motivated Analytical Laboratory Leadsin Environmental Chemistry to support an EPA contract, the Environmental Services Assistance Team (ESAT) across the country. The team performs soil, water, air, waste, and tissue sample analysis for chemical contaminants primarily supporting Superfund site assessment, remediation, and emergency response but also for compliance under the Safe Drinking Water Act and the Clean Water Act. Additional support provided by the team includes sample receipt and tracking, maintenance and monitoring of laboratory support equipment, inspections of safety equipment, chemical and supply inventory, environmental compliance activities, field sampling and analysis, warehouse support, and analytical subcontracting. We are seeking candidates for the various federal government laboratories across the US to include Denver, CO; Houston, TX; Kansas City, KS; Athens, GA; Chelmsford, MA; Edison, NJ; Corvallis, OR; Seattle, WA; Ft. Meade, MD; Chicago, IL. What You Will Do • Supervisea team of 5 to 10chemists and technicians providing sample analysis and quality assurance, and laboratory operational support • Provide technical input to and technical oversight of the work performed • Schedule, track, and report assignments and work products • Client contact and technical presentation • Ensure compliance with all technical, quality assurance, and safety requirements Basic Qualifications • Bachelor's degree in chemistry or equivalent • 8+ years of experience performing or managing organic and/or inorganic analysis of environmental samples using CLP, SW-846, and other EPA methods • 5+ years of experience managing an environmental analysis group and/or laboratory of comparable size • Proficiency with data acquisition, instrument reporting, and Laboratory Information Management systems (LIMS) • Experience in a NELAC-certified, DOD or DOE environmental laboratory is required • Experience in analytical chemistry for determination of trace contaminants in environmental samples included automated preparation and analysis processes with emphasis on emerging contaminants • Recent "hands-on" experience operating GC, GC/MS, ICP, ICP/MS, LC/MS-MS, HPLC, or similar systems, including full use of applicable data acquisition and reporting software • US citizenship is required per federal contract requirements. • Must be able to pass an EPA background check to obtain access to US federal property. What We'd Like You to Have • Advanced degree in chemisty • Experience in high-resolution mass spectrometry (HRMS) for dioxins and furans • Radiochemistry analysis of environmental matrices (soil, water, air) and data validation of radiochemistry data following MARLAP guidance • Recent experience withdata validation using the NFG • Experience with SMO Portal, EXES • Hands-on experience with LC/MS/MS for PFAS/PFO #ESAT #Indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,203.00 - $151,646.00 Nationwide Remote Office (US99)

Assist customers with energy efficiency program inquiries via phone, email, and chat, providing technical guidance and administrative support. | High school diploma, 2+ years of professional experience, proficiency with MS Office, ability to type 45-50 wpm, pass background check. | Energy Efficiency Customer Care Agent Location: Remote (Must be based out of New Jersey) Ready to make a difference? As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF’s commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a wide portfolio via phone and online chat, and email.   ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy-efficiency customer support.  Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance • Investment of the community: Donation matching, volunteer opportunities • Investment in you: Access to professional development resources, 401k matching, Employee Stock Purchase Plan • And many, many more (Ask your recruiter for more details!) What you will be doing: • Non-scripted customer interactions via phone, email and software chat application. This includes status of rebates, scheduling, submittal procedures and discussions of program guidelines. • Professional Outreach. • Reviewing and assisting customers with energy application inquiries and program questions • Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs  • Interface with customers and contractors participating in utility sponsored programs. • Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. • Other administrative duties as assigned. What we need you to have (minimum qualifications): • High school diploma. • 2+ Years of professional work experience • 2+ years of proficiency with MS Word, Excel and other programs within the MS Office Suite.  • Must be able to pass background check with drug screening. What we would like you to have: • Previous sales or customer service experience preferred. • Strong computer skills (data entry, database navigation) and ability to type 45–50 wpm. • Ability to identify issues, analyze information, and develop solutions quickly. • Professional, courteous, and cooperative attitude; strong team player. • High energy, positive attitude, and enthusiasm; able to work independently and in a fast-paced environment. • Strong organizational and analytical skills; able to manage multiple priorities. • Willingness to work limited overtime when needed. • Ability to sit for extended periods in a distraction-free environment. • Takes pride in making a positive impact; eager to learn about the energy industry. • Experience assisting diverse program participants (homeowners, contractors) and troubleshooting application requirements. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $34,243.00 - $58,213.00 New Jersey Remote Office (NJ99)

Support grants management projects through coordination, logistics, and data handling, ensuring compliance and effective communication. | Minimum 3 years of project coordination experience, proficiency in MS Office, and ability to manage multiple tasks in a fast-paced environment. | Operations Assistant (Grants Management) About the Role ICF is seeking a detail-oriented Operations Assistant to support projects focused on grants financial management for justice organizations, including criminal justice, juvenile justice, and victim services. In this role, you will help deliver training and technical assistance (TTA) on behalf of the Office of Justice Programs (OJP), ensuring smooth operations and exceptional client service. The Operations Assistant will provide support for training and technical assistance (TTA) activities including responding to field requests for TTA, maintaining a clearinghouse of current and relevant organizational financial management and grants management materials, supporting webinars as needed, conducting grantee outreach, providing project infrastructure and administrative support, and providing logistics support for TTA and meetings. Location: Remote (with occasional travel to client offices in the DMV area and ICF Reston office) *Clearance: ACTIVE Public Trust Clearance (required) Key Responsibilities Respond to grantee requests for TTA via phone and email. Support virtual TTA sessions and webinars, including logistics and coordination. Draft outreach materials such as correspondence and e-blasts. Maintain and update project Standard Operating Procedures (SOPs) and templates. Manage project dashboards and SharePoint portals. Monitor deliverables and ensure compliance with SOPs for quality control. Provide logistics support for meetings and TTA activities. Collect and compile data for project reports. Prepare consultant agreements and process expense vouchers. Perform additional administrative and operational tasks as needed. Minimum qualifications Bachelor's degree from an accredited institution. Minimum 3 years in coordinating complex projects. Knowledge of training and technical assistance provision. US citizenship required by federal government contract This position requires an active Public Trust security clearance with the Department of Justice. Preferred Skills Strong organizational skills with the ability to manage timelines and collaborate across teams. Ability to work under pressure and handle multiple tasks accurately. Excellent writing and proofreading skills with attention to detail. Proficiency in MS Office Suite (Word, PowerPoint, Outlook, Excel). Familiarity with victim services and victims’ rights. Experience with virtual learning platforms and webinar tools. Knowledge of meeting and conference logistics. Familiarity with email marketing platforms (e.g., GOV Delivery). Ability to thrive in a fast-paced environment managing multiple projects. Experience with tools such as Smartsheet, Salesforce, Microsoft Teams, Webex, and Zoom. Additional Attributes Strong verbal and written communication skills. Professional demeanor and interpersonal effectiveness. Ability to work independently and as part of a team. Exceptional attention to detail and organizational skills. Comfortable engaging with internal staff, clients, grantees, and vendors. #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $45,775.00 - $77,818.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Delivering grants and financial management training and technical assistance to federal grantees, assessing tools, and developing resources. | Minimum 6 years in financial management, grants management, or related fields, with strong knowledge of federal grants requirements and excellent communication skills. | Grants Management Financial Specialist About the Role ICF is seeking an experienced Financial Specialist to deliver grants and financial management training and technical assistance (TTA) nationwide. In this role, you will partner with the U.S. Department of Justice, Office of Justice Programs (OJP) to strengthen grantees’ financial management capacity and infrastructure. Your work will help improve the administration of federal awards supporting victim services, criminal justice, juvenile justice, and justice research programs. * This position is REMOTE. Applicants should have the ability and willingness to travel up to 25%. * This position requires obtaining a Public Trust Clearance PRIOR to the start date. Key Responsibilities Assess financial and grant management tools and resources used by OJP grantees. Apply knowledge of national trends, leading organizations, and best practices in program implementation. Deliver customized training and technical assistance to federal grantees to enhance financial management practices. Provide subject matter expertise in developing innovative tools, resources, and services. Plan and facilitate virtual webinars, regional workshops, office hours, and other events to increase awareness of federal grants financial management requirements. Minimum Qualifications Bachelor’s degree in finance or accounting field from an accredited institution. Minimum 6 years of experience in financial management, accounting, federal grants management, business administration, or organizational development. U.S. citizenship is required by federal government contract. This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance prior to the start date. Additional Qualifications Proven ability to manage a full range of financial management and grants administration tasks. Strong knowledge of federal grants financial management requirements and effective practices. Excellent analytical, written, and verbal communication skills. Preferred Skills Experience providing TTA to American Indian/Alaska Native communities, U.S. Territories, or State Administering Agencies. Ability to plan, organize, and manage direct technical assistance services, evaluate training curricula, conduct needs assessments, and develop publications. Demonstrated success in managing federal client relationships and deliverables. Customer-service orientation and experience working with federal/state grantees. Proficiency in planning and conducting virtual meetings (MS Teams, Zoom, Webex) and in-person training events. Familiarity with online case management systems and Microsoft Office applications. #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,020.00 - $113,934.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Oversee and train a team of energy engineers, manage engineering reviews, and provide technical guidance in energy efficiency projects. | Bachelor's in Engineering or related, 8+ years in energy efficiency, 3+ years managing engineering teams, PE or CEM certification, knowledge of energy codes and standards. | Senior Energy Engineering Manager Energy Efficiency Programs Location: Columbia, MD (Remote – Home Office with Local Travel) Job Description: The Senior Energy Engineering Manager will oversee and train a team of energy engineers that conduct engineering reviews of energy efficiency projects in commercial, industrial, schools, and government buildings. This individual will manage a team of five or more engineers by utilizing a unique combination of interpersonal and technical skills to be successful. The Engineering Manager will support project engineering reviews, oversee peer reviews, provide technical guidance, and ensure the engineering team remains current with relevant code, regulatory, policy, and procedural matters in order to provide technical guidance to the team and to clients. The Manager will also assist in identifying areas for improvement in processes and management resources, training, and innovation. This position involves exercising a high degree of technical rigor, people management capabilities, and mentorship. The Senior Energy Engineering Manager is a highly analytical and client-centric position that includes working with utilities, recognizable Fortune 500 global corporations, as well as a variety of industry and Government organizations. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Manage a team of internal and sub-contracted energy engineers to successfully implement utility energy efficiency incentive programs. Provide technical support, training, and mentorship to develop the engineering team’s expertise and capabilities. Manage and lead engineering reviews of energy savings calculations for HVAC systems, Building Automation Controls, Lighting and Industrial equipment. Provide guidance to engineering staff on best practices, baseline selection for existing buildings and new construction and preparing evaluation measurement and verification (EM&V) plans for energy savings verification. Coordinate with utility program and project managers to manage review queues, identify priorities, and coordinate team efforts and deliverables. Assess feasibility for new energy efficiency measures or disruptive technologies, liaise with clients to develop pilot studies and potential deemed savings methodologies. Identify and arrange team training opportunities. Coordinate with other team members and clients to develop strategies to influence the market and increase participation in programs. Must have a reliable vehicle for local travel, which is required 5% to 20% of the time. (Reimbursement for mileage is provided.) What we need you to have (minimum qualifications): Bachelors degree in Engineering, Energy, or related field 8+ years of energy efficiency design and implementation or ESCO experience 3+ years of engineering team and people management experience 5+ years demonstrated knowledge of lighting, motors, HVAC systems, building automation systems, or decarbonization technologies 3+ years of knowledge of energy code standards for any of the following existing building and new construction codes such as ASHRAE 90.1 (incl. Appendix G), ASHRAE 62.1, LEED/WELL and other Green Building standards Professional Engineer (PE) license, Certified Energy Manager (CEM) certificate, or related certification What we would like you to have: Masters in energy, electrical, mechanical, or related engineering field Experience with standard EM&V protocols (IMPVP) and energy savings calculation methodologies such as bin hour calculations, whole building energy modeling and chiller/boiler plant load modeling Knowledge of building decarbonization and experience developing and managing carbon neutral programs Experience with analyzing utility interval data (AMR data) and regression modeling preferred Experience training staff and junior engineers on engineering principles Experienced with using Technical Resource Manuals (TRMs) and supervising the development of tools that utilize deemed savings methodologies Provide insight and recommendations for program changes based on existing market knowledge and program trends Professional Skills: Strong interpersonal skills and client service orientation; ability to connect quickly with others and establish rapport Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions Ability to form and develop strategic relationships with industry stakeholders Ability to work well in a fast-paced and dynamic work environment Strong verbal and written communication skills; effective listening and probing skills Professional presentation and demeanor Ability to work effectively as a people manager and in a team environment; ability to successfully work with all levels of internal staff, as well as outside clients and vendors Sound business ethics, including the protection of proprietary and confidential information Self-starter and highly motivated to excel Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $143,663.00 - $244,227.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Manage project activities, financials, and team performance to ensure program success and client satisfaction. | Bachelor's degree, 5+ years managing projects and client activities, 3+ years leadership experience, and ability to work in a fast-paced environment. | This a Full Remote job, the offer is available from: United States, Michigan (USA) Program Manager, Customer Care Services Location: US Remote (Preferred location Michigan or Surrounding States) Ready to make a difference? ICF currently seeks a full-time program account manager to work within our Utility Programs and Services division. This position provides project management support across residential and commercial energy programs with a specific focus on delivering a high-quality experience to program participants. This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded. This position is based in the central region of the US with a preference in Michigan or upper Mid-West area. The position location is hybrid allowing work from a local ICF office, or from home assuming the candidate has stable high-speed internet service and a suitable work environment. The program manager may be required to travel up to 6 times a year to key ICF program offices located within the central region of the US. Business-related travel expenses will be reimbursed. Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance • Investment of the community: Donation matching, volunteer opportunities • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan • And many, many more (Ask your recruiter for more details!) What you will be doing: • Monitor and analyze project application pipeline as it impacts the Customer Care organization. • Manage activities, processes, and workforce requirements to meet or exceed program performance metrics, timely rebate payments, and to meet overall program goals. • Lead regular meetings and monthly business reviews with client team members, subcontractors, and key ICF management. • Monitor and maintain the monthly project financial forecast to ensure the project is within budget and tracking to the annual project revenue/cost plan. Promptly report unfavorable variances to senior managers. • Deliver monthly project financial updates, and workforce capacity to management. • Coordinate monthly billing activities with project finance personnel to ensure accurate invoicing. • Manage and lead a team of employees dedicated to project deliverables. • Develop employees through company-sponsored training, and professional coaching to elevate their skills and position them for excellence within their role. • Identify and support training for team members and energy advisors by liaising between the energy technical experts, IT, marketing, quality control staff, and trainers where applicable. • Evaluation and monitoring of process quality to ensure client and customer expectations are consistently met. • Active participation as part of a broader energy efficiency implementation team, to collaborate on program changes and new client requirements that have an impact on the customer experience. • Development and presentation of weekly and periodic customer experience updates to internal team members as well as to client team members. • Support the ongoing maintenance of program policy and procedure documentation by documenting new processes, identifying and documenting process changes and by sharing updates with program stakeholders and team members. • Manage escalations which may involve root cause analysis and other written responses that will be presented to the client and project leadership for review. What we need you to have (minimum qualifications): • Bachelor’s degree in Business Administration, Management, Environmental Science or related field • 5+ years of experience in managing projects and client facing activities including project deliverables, financial forecasts and budgets or related work experience • 3+ years of demonstrated leadership experience managing and developing teams • Must be able to pass a background check and drug screening. What we would like you to have: • Experience managing client relationships. • Knowledge of energy solutions and technologies. • Prior project management experience within a team environment. • Experience developing and managing a project budget and forecasting financial performance. • Aptitude with data manipulation and analysis. • Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, others a plus). Professional Skills/Experience: • Excellent verbal and writing skills. • Ability to communicate effectively with client representatives, management, and other project team members. • Team player with the ability to work in a fast-paced environment and respond effectively to changing priorities. • Ability to manage, motivate, and develop a team of employees. • Ability to work within a matrixed team environment and manage through influence. • Problem solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions. • Ability to be self-directed and to take initiative to drive activities that advance program continuous improvement Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00 Nationwide Remote Office (US99)This offer from "ICF" has been enriched by Jobgether.com and got a 86% flex score.

Lead and manage energy efficiency programs, oversee project launches, and develop client relationships within the utility sector in California. | Minimum 7 years in energy sector, experience managing complex programs and teams, and a valid driver's license. | Senior Manager, Program Delivery Location: Remote California (must reside in or be willing to relocate to California) Ready to make a difference? We are seeking a dynamic Senior Manager within our Utility Programs and Services (UPS) Division to serve as a Portfolio Lead, Senior Program Manager, and Launch Manager—driving and expanding ICF’s utility business throughout California. This role is designed to be highly flexible and adaptable, enabling you to support a variety of projects and program models based on business needs. The Senior Manager will be assigned to different portfolios across California, offering a unique opportunity to shape, build, and scale a portfolio within a fast-growing business. This position requires deep knowledge of energy efficiency, electrification technologies for commercial and residential building systems, and demand side management. The successful candidate will be called upon to lead new program approaches that demand seasoned, senior-level experience, oversee the launch of new initiatives where team structures are still evolving, and provide critical management support for complex programs or launches requiring additional leadership. You will develop and manage pipelines of new and existing customers and trade allies, ensuring program participation goals are met while adapting to the unique challenges and opportunities that each new project presents. Internally, you will guide program operations, manage budgets and performance, cultivate client relationships, hire and mentor staff, and design and implement adaptive program strategies. You’ll also play a significant role in supporting account managers with data analysis, reporting, application review, forecasting, marketing, quality control, and client support, as well as help influence broader market adoption of ICF’s suite of products and services. Why you will love working here: Quality of life: Flexible workplace arrangements and a strong work-life balance Community investment: Donation matching and volunteer opportunities Investment in you: Tuition reimbursement, 401k matching, Employee Stock Purchase Plan, and access to professional development resources And many more (ask your recruiter for details!) What you will be doing: Lead and adapt portfolio and program design, including identification, analysis, and selection of energy efficiency measures, with strategies tailored to the requirements of each project or launch. Oversee program evaluation, including analysis, data collection, and reporting. Provide resource management, quality control, and budget accountability to maximize efficiency, client satisfaction, and program outcomes. Manage financial metrics and performance for your assigned sub-region or portfolio. Collaborate with cross-functional teams, driving innovation and operational efficiencies across diverse and evolving projects. Build and maintain relationships with clients and industry partners, supporting businesses in achieving energy performance improvements with existing and emerging technologies. Manage and mentor distributed or in-house team members—including during new launches where teams are still being built out—and coordinate remote work as needed. Support the development of new technical tools, products, and offerings. Establish and grow new relationships with trade allies and professional organizations to ensure program awareness and adoption. Maintain ongoing communication with program participants and stakeholders to assess needs and gather feedback. Develop and deliver targeted presentations to promote program awareness and participation at industry events, trade shows, and stakeholder meetings. Prepare status reports documenting performance, activities, and pipeline management for senior leadership. Analyze QA/QC project data and oversee reporting to clients. Ensure effective project and budget management, with comprehensive tracking and status updates for leadership. Manage program forecasts, budgets, and KPIs, providing regulatory support when required. Mentor, lead, and collaborate with program team members, especially during complex program launches requiring additional management support or senior oversight. Adapt quickly to changing business needs, being reassigned to different portfolios and projects across California as priorities shift. Must have a reliable vehicle for local travel 20% - 40% of time; frequency will vary based on project phase and may increase during new program launches (mileage reimbursement provided). What we need you to have (minimum qualifications): Bachelor's Degree in Energy, Business, Environmental Sciences, Engineering, Economics, Policy or a related field (or applicants can substitute one year of related experience for one year of education) 7+ years professional experience in the energy sector, including the development, design, and management of successful energy efficiency, electrification, distributed energy resource, or demand reduction programs and/or related experience 2+ years professional experience managing project teams, including during periods of rapid growth, new launches, or portfolio transitions Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have (preferred qualifications): Experience with demand side management (DSM) programs Proven ability to guide large program teams and oversee complex or evolving program launches Business development and client development experience Demonstrated experience with quality control and budget accountability Track record of managing multi-client portfolios and multidisciplinary teams (including subcontractors and strategic partners) Understanding of energy management, regulatory planning/policy, program design, and engineering Industry certifications, professional affiliations, and publications Professional skills you will use: Exceptional written and verbal communication skills for all audiences Ability to work effectively with all internal and external partners—including during project transitions or new launches Advanced proficiency in MS Office applications and data visualization tools (e.g., Power BI) Strategic mindset with an aptitude for identifying new opportunities and managing multiple priorities in a fast-paced, high-growth environment Advanced analytical and leadership skills #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $130,037.00 - $221,063.00 California Remote Office (CA99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Design, implement, and maintain AWS cloud infrastructure and CI/CD pipelines using Terraform and DevOps best practices for healthcare reporting services. | 5+ years AWS experience, 3+ years DevOps and CI/CD pipeline automation with Terraform, U.S. residency and work authorization, and ability to obtain Federal Public Trust clearance. | • Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work: Our Health Engineering Solutions team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned DevOps Engineer who will be a key driver to make this happen. In this position, you will be part of the team building best in class health care reporting service. Learn and grow using AWS Infrastructure, DevSecOps, Agile Scrum, incremental delivery philosophy with highly supportive peers constantly sharing subject matter expertise. Job Location: This position requires that the job be performed in the United States and there will be travel of approximately 10% to a customer site. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. Our core work hours are 9am - 5pm Eastern Time with the option to start earlier or work later depending on your time zone. What You Will Do: • Implement best in class cloud-based solutions in AWS using infrastructure as code • Deploy, setup, and run infrastructure configurations for various AWS services, utilizing Infrastructure as Code such as Terraform • Engage with technical stakeholders including but not limited to application development, networking, infrastructure, information security, risk, enterprise identity and access management, and security operations • Enable and optimize the automation of application and infrastructure environments • Be part of a team where you collaborate to build cloud infrastructure, with an understanding of AMI, Containers and serverless functions • Develop, maintain and improve continuous integration/continuous delivery (CI/CD) pipelines for delivering features, fixes and system updates in development, integration and production environments. • Set up, integrate, and maintain a scalable, stable set of CI/CD tools to support development, testing, and security scanning. • Implement Amazon CloudWatch, Splunk and other third party monitoring solutions to provide continuous monitoring capabilities, track all aspects of the system, infrastructure, performance, application errors and roll up metrics. • Analyze functional and non-functional business requirements, translate them into technical operational requirements, and propose CI/CD pipelines with tools and plugins. What You Will Bring With You: • Bachelor’s degree; OR a four-year degree such as B.S., B.A., or B.Sc.; OR completion of 6+ weeks of a programming boot camp plus 1+ year of IT-related experience; OR 4 years of relevant industry experience without a formal degree • 5+ years of hands-on experience in AWS, including configuration management, cloud orchestration, and provisioning/managing infrastructure and applications. • 3+ years of experience in DevOps practices within Agile/Scrum environments. 3+ years of experience designing and automating CI/CD pipelines, including integration with open-source tools. • 3+ years of experience writing Infrastructure as Code using Terraform. • Candidate must be able to obtain and maintain a Federal Public Trust • Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. • Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years What We Would Like You To Bring With You: • Experience designing and implementing automated monitoring capabilities to generate dashboards with trends, useful messages, and immediate notifications, and provide real-time metrics using Splunk or similar services. • Knowledge of multi-account architecture, leveraging tools such as AWS Control Tower, SCPs, GuardRails, and Transit Gateways • Wide technology experience that may include cloud architecture, cloud migrations, applications development, networking, security, storage, analytics, or machine learning • AWS Solution Architect (Associate or Pro) certification. • Familiar with standard concepts, practices, and procedures such as NIST, FISMA, FedRamp and Common Criteria regulations and standards. • Familiarity with the MLOps, machine learning lifecycle and product landscape, for example: Amazon SageMaker, Apache Airflow, Looker, Trifacta etc. You don't need to be an expert in all these. • Working knowledge of Linux Professional Skills: • Excellent communication and interpersonal skills to interface effectively at all levels of the business. • Highly effective analytical, problem-solving, and decision-making capabilities. #DMX-HES #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.  Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.  Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00Nationwide Remote Office (US99)

Design, develop, and maintain modern web applications using React, Node.js/Python, AWS, and Elasticsearch while ensuring accessibility and collaborating with cross-functional teams. | 5+ years full-stack experience, Elasticsearch integration, 3+ years AWS, Node.js/Python proficiency, React front-end skills, accessibility compliance, US citizenship or permanent residency, and ability to work onsite in the US. | Description • *We are open to supporting 100% remote work anywhere within the U.S.** At ICF, we partner with government clients to modernize digital systems, improve user experiences, and drive mission impact. Our Digital Modernization team delivers secure, scalable, and human-centered platforms that matter. We are seeking a Full-Stack Developer with Elasticsearch experience to help transform a mission-critical, public-facing government website. What You'll Do • Design, develop, and maintain modern web applications in an Agile team environment. • Build and integrate REST APIs using Node.js and/or Python. • Develop responsive, user-friendly interfaces with React and modern JavaScript frameworks. • Leverage AWS cloud services to deploy and scale applications. • Work with Elasticsearch to enable advanced search and analytics features. • Support website modernization and migration efforts to improve performance, usability, and accessibility. • Apply Section 508/WCAG 2.1 standards to ensure compliance for all users. • Collaborate closely with designers, DevOps engineers, and client stakeholders to deliver high-impact solutions. What you must have: • 5+ years of full-stack development (front-end + back-end). • Hands-on experience integrating or querying Elasticsearch. • 3+ years of experience with AWS cloud services. • Strong skills in Node.js and/or Python for REST API development. • Solid front-end development experience (React, responsive design, JavaScript/TypeScript). • Knowledge of accessibility standards (WCAG 2.1/Section 508). • 2+ years of experience with website modernization or migration projects. • U.S. Citizen or Permanent Lawful Resident (Green Card Holder) per federal contract requirements • Ability to obtain and maintain a Public Trust clearance. • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply What we would like you to have: • Familiarity with US Web Design System (USWDS) or similar design systems. • Experience with Kubernetes and Docker. • Exposure to AI/LLM tools (RAG, multi-agent architectures). • Background with Content Management Systems (Drupal, WordPress, etc.). Why You'll Love Working Here • Be part of a mission-driven team improving digital services for the public. • Work with modern technologies across cloud, AI, and open-source stacks. • Enjoy a collaborative, flexible, and remote-first environment (with occasional DC Metro meetings). • Access career growth opportunities, professional development, and ICF's full benefits package. Leading experts. Fresh thinking. We work with impact-helping our clients meet challenges and move forward with confidence. Come solve with us. #LI-CC1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplacediscriminationrigh t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $98,124.00 - $166,810.00 Nationwide Remote Office (US99)