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You would lead complex projects and operational transformations across business lines, including AI and automation initiatives, governance, and stakeholder coordination. | The role requires a bachelor's degree and at least six years of progressive project management or business operations experience, with strengths in process improvement, risk management, and cross-functional leadership. | About Team / Role This role leads complex, high-impact strategic projects, operational transformations, and technology-enabled initiatives across Health, Corporate Payments, and Mobility. The role manages advanced initiatives from definition through implementation and stabilization, often spanning multiple business lines, operational functions, systems, and cross-functional stakeholders. Operating with a high degree of autonomy, the Strategic Operations Lead translates complex or ambiguous business needs into structured programs of work, establishes governance and accountability, manages significant risks and dependencies, and drives decisions necessary to achieve intended business outcomes. The role combines advanced project management and operational expertise to identify and lead opportunities to simplify, standardize, automate, redesign, or eliminate inefficient processes. This role also advances AI and automation capabilities across the organization by identifying high-value opportunities, leading complex implementations, and ensuring measurable and sustainable business benefits. How You'll Make an Impact PROJECT MANAGEMENT & DELIVERY Lead complex, high-impact projects and operational transformations, including initiatives spanning multiple business lines, functions, systems, or workstreams, from definition through implementation and stabilization. Translate ambiguous or evolving business needs into clear scope, objectives, deliverables, governance, resource requirements, dependencies, and measurable outcomes. Establish and lead project governance, executive reporting, decision management, and risk and issue escalation appropriate to the complexity and impact of assigned initiatives. Coordinate cross-functional teams and senior stakeholders, establishing clear ownership and driving decisions where priorities, requirements, or accountabilities conflict. Anticipate and manage significant risks, dependencies, resource constraints, and downstream impacts, developing recommendations and corrective actions when project health is at risk. Ensure operational requirements, financial and operational controls, capacity, business continuity, training, documentation, and implementation readiness are addressed before launch. Lead implementation and stabilization and validate that intended outcomes, sustainable business ownership, and appropriate performance measures are established. PROCESS IMPROVEMENT & OPERATIONAL TRANSFORMATION Lead complex process improvement and operating-model initiatives spanning multiple teams, business lines, systems, or functional boundaries. Analyze workflows, data, financial exposure, operational incidents, control findings, and stakeholder feedback to identify systemic issues and root causes. Design and implement future-state processes that improve capacity, quality, service, controls, risk management, and scalability. Identify opportunities to standardize or consolidate processes across business lines where common solutions can reduce fragmentation, duplication, and manual effort. Establish measurable business outcomes and validate that expected operational, financial, capacity, risk, and service benefits are realized. AI, AUTOMATION & TECHNOLOGY ENABLEMENT Identify and lead high-value opportunities to apply AI, automation, analytics, and technology across business lines to reduce manual effort, improve accuracy and risk detection, increase capacity, and strengthen management visibility. Partner with operational leaders, Product, Technology, and automation resources to translate complex business problems into scalable technology-enabled solutions. Lead complex automation initiatives through requirements, prioritization, testing, implementation, controls, adoption, and stabilization. Challenge existing processes before automation to ensure technology supports effective future-state workflows rather than replicating inefficient manual activity. Establish measurable outcomes automation initiatives, including capacity released, financial benefit, quality and service improvement, risk reduction, and control effectiveness. Ensure appropriate human oversight, data handling, controls, governance, and sustainable operational ownership are incorporated into AI and automation solutions. PORTFOLIO, PRIORITIZATION & GOVERNANCE Maintain visibility across assigned strategic projects, transformation initiatives, and technology-enabled work and identify dependencies or conflicts across the portfolio. Partner with leadership to evaluate and prioritize initiatives based on strategic alignment, business impact, risk, resource requirements, dependencies, and expected return. Provide leadership with clear recommendations when competing priorities, capacity constraints, risks, or dependencies require trade-off decisions. Establish reporting that provides concise visibility into project health, milestones, risks, decisions, dependencies, benefits, and outcomes. Identify patterns across projects and operational issues that indicate broader systemic risks or improvement opportunities. STAKEHOLDER & CROSS-FUNCTIONAL LEADERSHIP Build effective partnerships across Health, Corporate Payments, Mobility, Product, Technology, Finance, Risk, Compliance, Commercial, and other functions required to deliver complex initiatives. Lead cross-functional working sessions, governance forums, and executive discussions that drive decisions, resolve barriers, and maintain accountability. Translate complex operational, technical, financial, and project information into clear options and recommendations for senior leadership. Influence senior stakeholders without direct authority and navigate competing business priorities, requirements, and perspectives to advance organizational objectives. Establish clear ownership, decision rights, handoffs, and escalation paths for initiatives spanning multiple organizations. Serve as a senior project-management resource, providing guidance and structured problem-solving support on complex initiatives and project delivery practices. These statements are intended to describe the general nature and level of work being performed rather than give an exhaustive list of all duties and responsibilities. Experience You'll Bring Bachelor's degree in Business Administration, Operations, Project Management, Information Systems, Finance, or a related field, or an equivalent combination of education and relevant work experience. Typically 6+ years of progressive experience in project management, business operations, process improvement, technology implementation, or related disciplines. Demonstrated experience leading complex, cross-functional projects involving multiple workstreams, systems, business functions, or senior stakeholders. Demonstrated ability to operate independently in ambiguous environments, establish structure, and drive complex initiatives from definition through implementation and stabilization. Advanced analytical, critical-thinking, and root-cause-analysis skills with demonstrated ability to solve complex operational and business problems. Demonstrated ability to manage significant risks, dependencies, competing priorities, and organizational constraints. Strong business and operational acumen with the ability to understand financial, operational, technology, and control implications of proposed solutions. Demonstrated ability to influence senior stakeholders without direct authority and drive decisions across organizational boundaries. Strong written and verbal communication skills with the ability to translate complex information into clear recommendations for senior leadership. Demonstrated experience leading process improvement, AI, automation, analytics, or technology-enabled transformation. Must successfully pass a background investigation. PMP, Lean, Six Sigma, or comparable project/process-improvement certification. Experience managing cross-functional projects within payments, financial services, financial operations, risk operations, or another controlled environment. Experience developing business cases, benefit estimates, capacity models, or return-on-investment analysis. Experience with Jira, Monday.com, Salesforce, Power BI, Tableau, or comparable project, workflow, and analytics platforms. Experience working with Product and Technology teams and within SOX, SOC, regulatory, or comparable control environments. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $85,800.00 - $108,300.00

You would lead internal communications strategy, align employees with company priorities, and advise executives on cascading messages through managers. | The role requires 10+ years in internal or executive communications, preferably at a high-growth technology company, with strong storytelling, business acumen, and senior-leadership influence. | Phantom is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 and CNBC and Statista's World's Top Fintech Companies 2026! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. About the Role We’re looking for a Head of Internal Communications to shape how Phantom communicates, aligns, and rallies our people around where we’re going, how we’re going to win, and why their work matters. Working directly with our three co-founders and executive team, you’ll serve as a strategic advisor on company-critical communications, translating complex strategies and decisions into compelling narratives that build clarity and conviction. Beyond executive messaging, you’ll build the systems that bring those messages to life across the organization, equipping managers to engage their teams, strengthening two-way communication, and ensuring our most important messages truly resonate. This is a highly strategic, hands-on opportunity for an exceptional storyteller with strong business instincts, the confidence to challenge senior leaders, and the drive to build a high-impact function from the ground up. What You’ll Do Shape Our Internal Communications Strategy Define and lead Phantom’s internal communications strategy, ensuring employees understand our business priorities, competitive differentiation, and long-term vision. Serve as a trusted strategic advisor to our co-founders and executive team, shaping how we communicate company-critical decisions, navigate challenging moments, and build organizational alignment. Translate complex business strategies, market dynamics, and leadership decisions into clear, compelling narratives that employees can understand and rally behind. Challenge and coach senior leaders to communicate with greater clarity, conviction, and impact while preserving their authentic voices. Anticipate communication needs, identify gaps in organizational understanding, and proactively develop strategies to address them. Establish the operating rhythms and systems that make internal communications effective, consistent, and scalable. Build a Manager Communications Engine Design and implement a scalable approach to reinforcing company priorities and important messages through managers and leaders. Equip managers with practical resources, including talking points, FAQs, discussion guides, and leadership briefings, to confidently communicate business decisions and engage their teams. Establish forums where managers can ask questions, deepen their understanding of company strategy, and prepare for meaningful conversations with their teams. Partner with People & Culture to strengthen leadership communication capabilities and establish clear expectations for how managers communicate through change. Create mechanisms for two-way dialogue, ensuring managers can surface employee questions, address concerns, and reinforce understanding across their teams. Drive Company-Wide Communications and Engagement Own the strategy and execution of All Hands, major company announcements, strategic updates, and other employee-facing communications. Develop engaging, accessible content that connects company performance, strategic priorities, and progress to employees’ day-to-day work. Identify opportunities to celebrate wins, recognize contributions, and reinforce the behaviors and values that make Phantom successful. Establish feedback loops to understand employee sentiment, identify where messages aren’t resonating, and surface emerging concerns to leadership. Measure communication effectiveness through employee understanding, manager readiness, and organizational alignment, using insights to continuously improve our approach. Evolve communication channels and formats to ensure information reaches employees effectively and encourages meaningful engagement. What We’re Looking For 10+ years of experience in internal or executive communications, ideally within high-growth technology companies. Proven experience building and leading internal communications strategies, systems, and programs that drive company-wide alignment. Exceptional writing, storytelling, and communication skills, with the ability to make complex business topics clear, compelling, and memorable. Strong business acumen and the ability to quickly understand company strategy, competitive dynamics, and organizational priorities. Experience advising founders and senior executives, with the confidence, credibility, and judgment to challenge thinking and influence decisions. Strong organizational instincts and experience equipping managers to communicate effectively, navigate change, and reinforce company priorities. A proactive, hands-on approach with the ability to anticipate needs, navigate ambiguity, and move quickly from strategy to execution. What Success Looks Like First 30 Days — Build Momentum Establish strong working relationships with our co-founders and executive team, quickly developing an understanding of our strategy, priorities, and communication gaps. Launch a manager communications playbook that equips leaders to reinforce company priorities, address employee questions, and drive meaningful team conversations. Immediately improve the clarity and impact of our most important executive and company-wide communications. Establish initial feedback loops to identify where messages aren't resonating and where employees need greater clarity. First 60 Days — Drive Alignment Establish a consistent communications rhythm connecting executive messaging, manager conversations, and employee feedback. Demonstrate measurable improvements in employee understanding of our strategy, competitive differentiation, and company priorities. Strengthen managers' confidence and effectiveness in communicating important business decisions and navigating difficult conversations. Become a trusted communications advisor to our founders, proactively shaping critical messages and identifying opportunities to strengthen organizational alignment. First 90 Days — Scale What's Working Establish a repeatable, scalable internal communications operating model that is embedded in how Phantom operates. Demonstrate meaningful improvements in organizational clarity, alignment, and the effectiveness of leadership communications. Build a proactive communications function that anticipates business needs, identifies emerging concerns, and helps leadership address them before they become larger challenges. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people. Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) Competitive salary and equity Comprehensive insurance (medical/dental/vision): base plan 100% covered Flexible hours and a long-standing, supportive remote environment Unlimited vacation: Take time when you need it (and we really mean it!) 401(k) retirement plan Wellness stipend Weekly meal stipend Learning & Development stipend Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Shape digital product and engagement strategies across a portfolio, translating business priorities and data into roadmaps that deliver measurable customer and business value. | Requires 10+ years of experience leading digital product, customer experience, or engagement strategy, with strong senior-stakeholder influence and experience applying emerging technologies, preferably in healthcare. | The Director, Product Strategy & Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value. The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes. DUTIES AND RESPONSIBILITIES Product & Engagement Strategy · Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities. · Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans. · Lead communication strategists in developing customer engagement approaches across relevant channels and experiences. · Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions. Customer Experience & Portfolio Leadership · Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio. · Connect what we build with how we engage customers, creating cohesive experiences across products and communications. · Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value. · Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities. Stakeholder & Cross-Functional Leadership · Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes. · Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences. · Navigate a complex, matrixed organization to move initiatives from strategy through execution. AI, Innovation & Continuous Improvement · Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value. · Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions. · Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value. Team Leadership · Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists. · Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace. · Foster a culture of collaboration, innovation, accountability, and continuous improvement. QUALIFICATIONS · Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment. · Experience leading web, mobile, communications, and integrated omnichannel customer experiences. · Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes. · Strong strategic thinking combined with the ability to drive execution. · Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams. · Experience using product, customer, and engagement data to inform strategy and prioritization. · Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes. · Experience leading and developing product and/or engagement talent. · Ability to operate effectively in a complex, highly matrixed organization. LEADER EXPECTATIONS Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

You would manage the AI organization's operating rhythm and delivery of priority initiatives, coordinating across engineering, governance, and business teams while tracking portfolio and financial activity. | The role requires at least seven years of program or technology delivery experience, a relevant bachelor's degree, AI literacy, and proficiency with project management tools. | Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The AI Delivery & Operations Lead (AIDOL) reports directly to the Chief AI Transformation Officer and helps SNHU's AI organization work effectively day to day by creating the structure, momentum, and operational discipline to AI priorities into delivered and adopted produces. Working within the operating model and portfolio governance set by SNHU the AIDOL runs the operating rhythm of the AI organization, owns delivery of assigned priority AI initiatives, and keeps priorities, decisions, funding, risks, and dependencies visible across AI Engineering, AI Governance and Operations (AI-OG), ITS, and partner departments. This is not a traditional technology project management role. This is a partner-facing role for someone who can move between executive conversations and practical details that determine whether an AI deployment achieves its outputs and how it is prioritized in relation to other work. SNHU's academic and administrative units are the Lead's customers. Success depends on the ability to create clarity from ambiguity, exercise sound judgment, influence without direct authority, and follow work through to outcomes. The role requires strong AI literacy but does not require building or engineering AI systems. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Operating rhythm: Own the day-to-day operating rhythm of the AI organization, including leadership reviews, planning cycles, decision and action logs, and follow-up, so that priorities, decisions, and dependencies remain visible and moving. Build and drive AI initiative delivery plans: Lead delivery of assigned priority AI initiatives from intake and scoping through build, launch, and adoption, building integrated plans with clear scope, milestones, accountable owners, dependencies, and success measures across AI Engineering build pods, ITS, AI-OG, and business partners. Portfolio visibility and decision support: Maintain a current view of the AI portfolio, covering priorities, capacity, dependencies, funding, risks, and expected value, and turning emerging issues into concise recommendations and materials for the AI Senior Operations Manager and the Chief AI Officer. Integration: Collaborate with SNHU's existing project management infrastructure and other operations roles both within the CAITO organization and acros the university. Financial coordination: Collaborate with Finance Office to track AI portfolio budget activity, including forecasting, operating and capital spending, vendor and license costs, and usage-based AI service costs, and identify where trade-off decisions are needed. Value measurement: Define expected outcomes and baselines with stakeholders, track adoption and results, and report on value realized. Cross-functional ownership: Take ownership of emerging cross-functional AI initiatives that do not yet have a natural home, providing structure and momentum until they transition to a permanent owner. Details and Deployment: Breakdown key work objectives into trackable and measurable actions so that roadmaps and timelines are completed. Continuous improvement: Turn delivery experience into repeatable playbooks, templates, and tools, and share practices that help the wider SNHU community deliver AI work effectively. Attendance, punctuality, and reliability are essential functions of this role Other responsibilities as assigned. Job responsibilities can change at any time, with or without notice. What We're Looking For: 7+ years of progressively responsible experience in program, project, technology delivery, or operations management in a complex, cross-functional environment, including experience delivering technology-enabled initiatives such as enterprise software, data and analytics, automation, or AI. Bachelor's degree in business, information systems, computer science, or a related field. Equivalent experience in lieu of degree acceptable. Strong AI and technology literacy: understanding of the AI solution lifecycle, generative AI concepts (e.g., large language models, prompting, agents, evaluation), usage-based costs, and common implementation risks, sufficient to translate between technical and non-technical stakeholders. Working knowledge of responsible AI, data privacy (including FERPA), security, and accessibility considerations for AI solutions. Knowledge of program delivery methods, including Agile and hybrid approaches, risk and dependency management, and change management. Work financial literacy, including budgets, forecasts, operating versus capital spend, and business cases. Structured problem solving and the ability to combine complex information into clear recommendations. Excellent written, verbal, and presentation skills for audiences up to executive leadership. Advanced proficiency with work-management and reporting tools (e.g., Jira, Smartsheet, Azure DevOps, Power BI, Excel). We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request. Compensation The annual pay range for this position is $88,130.00 - $141,036.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $97,384.00 - $131,756.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources

You would develop digital communications strategies and manage web, social, and email content for a government R&D client, using engagement data to improve impact. | The role requires at least five years of digital strategy or content management experience, a bachelor's degree, and eligibility to obtain a Public Trust or similar determination. | Energy Digital Strategy and Content Manager The Opportunity: Help develop and execute digital communications strategy, ensuring the online presence for a government research and development client reflects its exciting role in advancing energy technology. Manage a content management plan as well as creation and updates of all content across web, social media, and email channels to ensure consistent messaging and audience engagement. Oversee digital content and social media strategies, increasing reach and ensuring alignment with brand and goals. Manage all web content and updates. Analyze digital engagement data to adjust content and strategies for optimal impact. Join us. The world can't wait. You Have: 5+ years of experience in digital strategy, content management, or digital marketing Experience with content management systems, web analytics tools, and social media management platforms Experience tracking and measuring the impact of digital communications Ability to increase engagement through digital platforms, with a focus on content creation and audience growth Ability to exhibit flexibility and adaptability, and work in a collaborative, fast-paced environment Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements Bachelor's degree Nice If You Have: Experience using Microsoft Office programs, including Word, Excel, and PowerPoint Experience editing video Experience in an advisory environment Knowledge of the energy industry Possession of excellent client service skills Possession of excellent verbal and written communication skills Master's degree in Journalism, Communications, Marketing, Political Science, or a related field Vetting: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Build and operate technology governance covering risk management, IT controls, and audit readiness, while aligning teams and communicating material risks to decision-makers. | Requires 8+ years in security governance, technology risk, or security assurance, experience leading SOC 2 or ISO 27001 audits, technical fluency, and cross-functional influence. | Dave vs. Goliath. We’re Dave. Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. We’re hiring a Lead, GRC & Security Governance to build and run the governance systems that keep Dave’s technology organization controlled, resilient, and audit-ready. This is a senior individual contributor role with meaningful ownership across technology risk, controls, assurance, incident governance, and business continuity. The Opportunity This is a new role with the opportunity to shape how technology governance works at Dave. You’ll build practical systems that give Security, IT, Engineering, and Data teams clear expectations for managing risk and demonstrating that controls work. You won’t own technical remediation. You’ll define what good looks like, establish accountability, challenge gaps, and make sure material risks reach the right decision-makers. What You’ll Build and Own Build and operate Dave’s technology governance program across technology and cyber risk, IT controls, change management, incident management, business continuity, and policies. Establish and maintain our technology control inventory, with clear owners, evidence requirements, operating cadence, exceptions, and escalation paths. Own technology assurance and audit readiness across programs including SOX ITGC, PCI, SOC 2, and other applicable frameworks. Coordinate evidence, support testing, identify gaps, and drive remediation accountability through closure. Own the technology and cyber risk register and control exception process. Surface material or sustained risks with clear context and recommendations, including when there’s resistance to escalation. Govern change management, incident management, and business continuity so expectations are practical, consistently followed, tested, and improved over time. Use AI and automation thoughtfully to improve evidence analysis, control mapping, policy maintenance, risk reporting, audit preparation, and remediation tracking while maintaining appropriate human review and data safeguards. The Impact Strong governance makes it easier for Dave to move with confidence. Your work will help teams understand risk, strengthen operational resilience, meet our obligations, and build systems that hold up as the company grows. What We’re Looking For 8+ years of relevant technology experience, including significant ownership in security governance, technology risk, or security assurance. You’ve personally led a SOC 2 Type II, ISO 27001, or equivalent audit through a successful result—not simply supported audit preparation. You’ve built or materially rebuilt a governance, risk, or assurance operating model rather than only administering an established program. Strong technical fluency across environments such as cloud, identity, CI/CD, source control, endpoints, networks, and data platforms. You can turn ambiguous expectations into specific, testable controls and challenge answers that aren’t precise enough. Experience owning accountability while technical teams own remediation. You can influence Engineering, SRE, Security, IT, and Data partners without taking their work over. Sound judgment around risk and materiality, including demonstrated experience escalating meaningful risks when stakeholders disagreed. Experience partnering credibly with Internal Audit and Legal in addition to technical and Security teams. Strong written communication and program management skills. You turn ambiguity into clear owners, decisions, actions, dates, and evidence. Bonus Experience with SOX ITGC, PCI DSS, NIST-based programs, AI governance or third-party AI risk, and GRC automation platforms such as Vanta or Drata. What Makes Someone Successful Here You take responsibility for outcomes, not just deliverables. You’re comfortable defining the system, asking specific questions, and making thoughtful trade-offs between immediate needs and controls that will hold up over time. When something represents meaningful risk, you have the judgment and conviction to make it visible. You also know governance works best when technical teams see it as useful rather than bureaucratic. You build credibility with partners, seek context before reaching conclusions, and use feedback to improve the system. When priorities or requirements change, you adjust without losing sight of the underlying risk. What to Expect You’ll have significant autonomy to shape a new function, but you won’t work in isolation. You’ll partner closely with Security, IT, Engineering, Data, Internal Audit, Legal, Compliance, and external assessors to build a governance model that works in practice—not just on paper. Why Join Dave Dave is building financial products that give everyday Americans better access to their money without predatory fees. This role offers the chance to build foundational governance systems at a growing public fintech, influence how technology teams manage risk, and create an operating model that can scale with the business. Ready to build for the underdog? Reports to: Sr. Director, Security & IT Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE

Own support and enhancements for finance systems, integrate platforms, and partner with finance teams to automate processes and support period-end close. | Requires extensive ERP financial applications experience, finance operations and system integration proficiency, hands-on AI workflow automation experience, and a bachelor's degree. | About OnePay OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: Ready to run Hungry and driven by urgency Exceptional at what they do, with low ego Comfortable operating in motion About the Team As a fast-growing financial services platform, OnePay needs an internal finance infrastructure that scales as quickly as the business does. The Finance Systems & Transformation team owns the internal financial applications that let us operate efficiently: the tools that manage our financial planning, accounting, generate our financial statements, run finance operations, manage spend and cash, and enable Finance and Accounting to partner with the broader business. Our core finance stack includes NetSuite Financials, Ramp, Numeric, Cube, Kyriba, Atlar and Carta. Role Overview As a Business Systems Analyst, you will partner with Finance, Accounting, Treasury and other finance stakeholders to support and evolve OnePay’s financial systems. You will automate finance processes, keep our financial applications secure, controlled, and integrated, and support critical month- and quarter-end close. We are working to be an AI-native company, so we expect you to use AI to improve how you design, build, test, document, and automate. Reporting to the Head of Finance Transformation, this role combines experience in the finance domain, expertise in finance SaaS systems and hands-on techno-functional execution with a business partner mindset: you dig into requests to understand the real need, then deliver solutions that scale. What You’ll Do • Own day-to-day support and enhancement of OnePay’s finance systems: NetSuite Financials, Ramp, Numeric, Cube, and Kyriba / Atlar, including: – Change management and release management (including NetSuite release testing) – User security, roles, and permissions across all finance systems – Product configuration, including financial controls and approval workflows – Data protection and integrity – Reports and saved search management – Monitoring of scheduled scripts, workflows, and integration jobs – Data sync and integrations between NetSuite, Ramp, Numeric, Cube, and Kyriba / Atlar • Partner with Accounting and Finance teams and support the critical month- and quarter-end close, including close task management and reconciliations in Numeric • Support spend management and AP/card workflows in Ramp, including GL coding, sync to NetSuite, and policy configuration • Support FP&A planning, budgeting, and forecasting models in Cube, including data feeds from NetSuite • Partner with Treasury to support cash positioning, bank connectivity, and payment workflows in Kyriba / Atlar, and their integration with NetSuite • Support uptake of new modules and features rolled out by these applications. • Create and maintain standards, procedures, and documentation for your areas of responsibility • Participate in system audits and perform testing for SOX controls • Administer access to systems within approved IT security policies, guidelines, and standards • Automate manual finance processes, using AI where it improves speed or quality • Partner with Software and Data Engineering teams in designing, developing, testing and deploying, purpose built capabilities for finance teams. Who You Are • Bachelor’s degree in Finance, Accounting, Information Systems, or a related field, or an Associate degree with 8–10years of relevant work experience • 8+ years of experience with ERP financial applications (NetSuite preferred) as a techno-functional resource • Knowledge of finance operational processes, particularly period close and audit functions • Experience across all phases of the delivery lifecycle • Excellent communication, interpersonal, and analytical skills, and strong team collaboration • Critical thinking and curiosity to dig deeper into requests to determine true needs • Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impactful solutions • Ability to independently manage and prioritize workload and projects • Hands-on experience building and deploying AI agents using Claude, ChatGPT, or similar LLM platforms to drive operational efficiencies, preferably for Finance teams. Minimum Requirements • Hands-on experience with NetSuite Financials (GL, AP, AR, fixed assets, multi-subsidiary / OneWorld) • Experience with finance close and reconciliation tools (Numeric or similar) • Experience with spend management platforms (Ramp or similar) and their ERP integrations • Experience with FP&A planning platforms (Cube or similar) • Experience with treasury or cash management systems (Kyriba, Atlar, or similar) • Experience with reporting using NetSuite SuiteAnalytics, saved searches, and Financial Report Builder • Data literacy and integration tooling experience (e.g Celigo, Fivetran or other ETL / iPaaS tools); Preferred Qualifications • Experience using Databricks for finance data engineering, analytics, or reporting (e.g., pipelines from NetSuite and other finance systems, SQL / notebooks) • Experience using Claude (including Claude Code and MCP integrations) to automate finance workflows, build tooling, generate documentation, and speed up testing and analysis • Experience building AI-assisted finance automations, such as reconciliation, variance commentary, or close-checklist agents • Experience with SuiteScript, SuiteFlow, SuiteTalk / REST integrations, or middleware platforms • Experience at a fintech, bank, or other high-growth financial services company • Experience with SOX-compliant system controls and audit support Standard Interview Process Our process varies by role. Most candidates go through: AI-assisted initial screen Interview with Talent Partner Technical or Hiring Manager Interview Team Interview Executive Interview Offer! Equal Employment Opportunity To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

You would manage sales operating cadence, forecasting, pipeline analytics, territory planning, quota deployment, and data quality for assigned segments. | The role requires 5 to 8 years of B2B SaaS sales or revenue operations experience, strong Salesforce and data governance skills, and effective partnership with sales leadership. | Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. About the Team Revenue Strategy & Operations is the team behind how Horizon3's go-to-market organization is planned, run and measured. We own budgeting and headcount planning, quota and compensation, territory planning and management (accounts, opportunities, leads and routing), goals for pipeline and performance, forecasting, performance management, and the operating process the sales organization runs on. Regional partners carry that scope for their sales leaders in AMER, EMEA and APJ. Global Centers of Excellence set the standards they all run on. This role sits on the AMER team, which carries that scope for the Americas sales organization, the largest in the company. About the Role We are hiring a Senior Revenue Strategy & Operations Manager, AMER to join our Americas team during a period of fast growth. You will run the operating cadence for your assigned segments, own the analysis behind forecasting and planning, and make sure the territories, data and reporting AMER sales leaders rely on are accurate and trusted. This is a senior individual contributor role with end-to-end ownership. You will work directly with first-line and second-line sales leaders and their teams, act as the backup for AMER Revenue Strategy & Operations leadership, and help build an operating model that scales with the business. You run on the global standards our Centers of Excellence set for planning, process and compensation, and you have a hand in improving them. The role takes high agency: think for yourself, dive into ambiguity, and drive work through to done. What You'll Do Run the Rhythm of the Business Run the weekly forecast and pipeline review cadence for your segments: the inspection views, call-outs and roll-ups leaders use to call the number. Own pipeline and performance analytics for your segments, including coverage, pipeline creation, conversion, velocity, win rates and rep productivity, and turn the analysis into clear narratives for monthly and quarterly business reviews. Partner day to day with first-line and second-line sales leaders and the overlay leaders in your segments, resolving issues and anticipating what they need next. Deploy the pipeline and performance goals set for your segments, track them by team and rep, and flag early when a team is off pace. Serve as backup to AMER Revenue Strategy & Operations leadership across forecast, review and planning activities. Execute Planning, Territories and Quotas Provide the capacity, productivity and territory inputs for annual and in-year planning, pressure-test the plan for your segments, and deploy it when it comes back. Run territory and account assignment for your segments: annual carves, mid-year changes, new-hire territories, account moves and routing, through the global change process so Salesforce, routing and reporting match what the field expects. Apply the global rules of engagement day to day: account ownership and crediting questions, exceptions, and the recurring issues that should go to Core Operations as policy candidates. Deploy quotas and issue quota letters, and support crediting validation and dispute research with Sales Compensation and Finance. Keep an auditable record of territory, routing and crediting decisions so changes can be traced and repeated. Own Data Quality and Reporting Hold the data quality standards for your segments: regular audits, dashboards and follow-through with reps and managers. Manage Salesforce records at scale for your segments: accounts, opportunities, ownership, hierarchies and territories, including controlled bulk updates and merges. Build and maintain the reports and dashboards your leaders use on top of the standard reporting, and route data model, routing and workflow changes to GTM Systems through Core Operations. Monitor lead and deal registration routing exceptions, diagnose root causes across data, process and system logic, and drive permanent fixes. Work across Salesforce, Gong, ZoomInfo and related tools to keep your segments' data accurate and usable. Solve Problems and Improve How AMER Operates Use a structured approach to operational problems: define the issue, quantify the impact, find the root cause, align the stakeholders, fix it and confirm it worked. Lead projects that improve sales effectiveness, planning accuracy and data quality for your segments. Simplify processes and remove manual hand-offs, one-off workarounds and repeated questions, using automation and approved AI tools where they cut manual work without losing control of the data. Document what you build so improvements outlast the person who built them, and share standards and practices with the EMEA and APJ teams. What We Look For 5 to 8 years in Sales Operations, Revenue Operations or a closely related analytical role in B2B SaaS. Sales operations expertise: You have run or supported forecasting and pipeline inspection, managed territories and account assignments, and deployed quotas and goals for a sales team. Salesforce and data fluency: Strong Salesforce skills across opportunity management, reporting, territory and ownership data and data governance, including managing records at scale and troubleshooting routing and reporting issues. Experience with Gong, ZoomInfo, Everstage or BI tools is a plus. Analytical rigor: You turn operational data into short, clear insights for leaders, and you notice when a number is off before they do. Partnership: You have worked directly with sales leaders and earned their trust as a credible, responsive partner. High agency: You think for yourself, dive into ambiguity, own work end to end and drive it through to done. Experience with Enterprise, Mid-Market or high-velocity segments, or with partner, channel or MSSP motions, is a plus. What Success Looks Like Leaders in your segments have a reliable, timely view of forecast, pipeline, territories and performance, and they get it from you before they ask. The forecast roll-up matches what the leaders say on the call, every week. Territory and account changes land right the first time, and the field, Salesforce and reporting agree on who owns what. Every new seller in your segments has a territory, routing and quota in place on their first day. Routing is accurate and measured, and the recurring exceptions you raise turn into fixes or policy. Business review prep is about decisions, not assembling data. Perks of Horizon3 Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: Base salary range [or Total On-Target Compensation]: $140,000 - $175,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Shapes go-to-market strategy, defines differentiated experience-led offerings, and develops pre-sales narratives to influence executives and drive revenue. | Requires 10+ years of progressive CX strategy consulting experience spanning sales and delivery, plus a relevant undergraduate or graduate degree. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role What You Will Do As an Associate Director, Experience Strategist in Kyndryl Vital, you are a visible CX authority who shapes go‑to‑market strategy, influences executive decision-making, and drives measurable pipeline and revenue impact. You lead experience-led growth by defining differentiated offerings, crafting executive-level narratives/POVs, and enabling sellers with high-impact pre-sales content that wins in the market. This role requires presence, perspective, and precision. You operate comfortably with senior stakeholders, command the room in client and internal forums, and translate complex market dynamics and human-centered insights into clear points of view, scalable solution frameworks, and compelling stories that accelerate buying decisions. You are both a strategic driver and a thought leader, setting direction while mentoring others to raise the bar across the CX practice. This role sits at the intersection of strategy, experience, business outcomes, and storytelling, with a mandate to influence how Kyndryl shows up in the CX market Your Future at Kyndryl At Kyndryl, senior leaders are expected to shape the future, not just deliver against it. You’ll have the opportunity to influence strategy at scale, work alongside top-tier talent across disciplines, and continuously evolve your leadership and expertise. Whether you’re deepening your CX craft, expanding into adjacent domains, or mentoring the next generation of leaders, Kyndryl offers the platform to do meaningful, visible work with real impact. Who You Are You are a confident, outcomes-driven experience leader with a strong point of view and the ability to bring others with you. You combine strategic rigor with deep customer empathy and are known for simplifying complexity into narratives that move executives to action. You thrive in ambiguity, lead through influence, and elevate those around you. You bring a growth mindset, embrace experimentation, and are energized by shaping thinking—both internally and with clients—to win in the CX market. Executive-Level Pre-Sales Leadership Own and shape high-impact, executive-ready pre-sales assets including value propositions, POVs, pitch narratives, solution frameworks, and storytelling systems that clearly articulate customer outcomes and business impact. Enable sellers and pursuit teams by providing strategic clarity and differentiated CX positioning that accelerates deal velocity and win rates. Experience Strategy at the Intersection of Business, Technology, and Human Needs Define and lead integrated experience strategies that align business objectives, technology capabilities, and user needs. Champion experience-led transformation as a growth driver, helping clients and internal teams understand and invest in CX as a strategic advantage. Strong Business Acumen and Market Perspective Connect experience strategy directly to business strategy, revenue growth, and operational outcomes. Bring an informed market POV—grounded in trends, competitive intelligence, and customer insight—to shape offerings and GTM direction. Experience Optimization & Innovation Evaluate end-to-end customer and employee journeys to identify high-value opportunities for optimization, including the application of self-service, AI, automation, and empowerment models. Prioritize initiatives based on impact, feasibility, and scalability. Strategic Solution Design Lead the creation of senior-level strategic deliverables such as experience maps, customer journeys, service blueprints, and future-state visions that guide solution development and investment decisions. Co-Creation & Facilitation Leadership Design and lead executive workshops, co-creation sessions, and future-state innovation engagements that align stakeholders, unlock insight, and drive clear outcomes. Mentor others in facilitation excellence and collaborative design practices. Compelling Storytelling & Influence Craft and deliver narratives that change minds, hearts, and behaviors—internally and externally. Communicate with clarity and confidence across executive, seller, and delivery audiences. Research, Insight, and Strategic Analysis Direct qualitative and quantitative research, concept testing, and competitive analysis to identify trends, opportunities, and risks that inform CX strategy and offering development. Deep Understanding of Human Behavior Apply psychology and behavioral insight (motivations, beliefs, emotions, perceptions) to influence desirability, adoption, and cultural change across customer and employee experiences. Leadership & Mentorship Act as a trusted mentor and thought partner to indirect reports and cross-functional peers, raising capability, confidence, and strategic maturity across the CX community. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Skills and Experience 10+ years of progressive, CX strategy focused consulting role; with a blend of sales and delivery experience preferred, bringing well-formed perspectives on the future of CX. An obvious specialty / expertise in CX concepts (e.g., VOC programs, service design, automation, AI-Driven experience transformation, CX benchmarking, etc.) Undergraduate or graduate degree in service design, strategic design, innovation strategy, business administration, or a related field. Advanced degree or certifications from well-known CX institute is a plus (CXPA, Forrester, IDEO, Stanford Design School, Kellogg, etc.). Experience with CX omni-channel tools or CCaaS technology (e.g. Qualtrics, Medallia, NICECXone, Amazon Connect, Genesys Cloud CX) is a plus Ability to travel up to 30% as business requires The compensation range for the position in the U.S. is $143,640 to $273,000 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $172,440 to $327,600 California (All Other): $158,040 to $300,360 Colorado: $143,640 to $273,000 Massachusetts: $143,640 to $300,360 New York City: $172,440 to $327,600 Washington: $158,040 to $300,360 Washington DC: $158,040 to $300,360 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

You would lead complex electrification projects from start to finish, managing customer relationships, cross-functional delivery, financial performance, and compliance. | The role requires a bachelor's degree, at least five years of project management experience in electrification-focused industries, and eligibility for U.S. security clearance. | Job Description Summary Responsible for leading the successful execution of complex electrification projects across their entire lifecycle - from planning to closure – involving the Engineering, Procurement, Manufacturing, and Installation & Commissioning phases. This role combines end-to-end project ownership with accountability for financial performance, on-time delivery, and customer satisfaction. Acting as the primary customer interface and trusted partner, the Senior Project Manager leads cross-functional teams, assuring disciplined project governance, adherence to GE Vernova’s EHS, Quality, and Compliance standards, and a strong balance of strategic leadership and operational execution. Success in this position means delivering projects safely, on time, and on budget, while maintaining high levels of customer trust and satisfaction. Job Description Roles and Responsibilities Leading multiple large-scale electrification projects across all phases, from order entry through installation and commissioning. Planning, coordinating, and executing engineering, procurement, manufacturing, and site activities across GE Vernova and subcontracted resources, ensuring contractual scope, cost, quality, and schedule requirements are met. Acting as the trusted customer interface - building long-term relationships, ensuring transparency, and managing challenging issues with professionalism. Driving cross-functional project teams with strong leadership, accountability, and collaboration. Identifying, managing, and controlling day-to-day operational aspects of projects, adapting to evolving customer and business needs. Tracking and reporting project milestones to ensure visibility, predictability, and alignment with business metrics, including revenue forecasting. Owning the project’s financial performance - including revenue, contribution margin, cash collection - while driving continuous cost improvements and alignment with regional business targets. Conducting and facilitating project reviews, financial reviews, and regular progress updates with internal and external stakeholders. Preparing and delivering project communications such as kick-off meetings, status reports, risk and opportunity assessments, and closure documentation. Proactively identifying, escalating, and resolving project risks or issues that may impact customer satisfaction, compliance, or business results. Required Qualifications Bachelor’s degree in Business, Engineering, or related field from an accredited university or college. Minimum 5 years of hands-on experience as a Project Manager, directly leading full lifecycle delivery of complex Electrical and Automation systems projects - including Engineering, Procurement, Manufacturing, and Installation & Commissioning phases. Prior experience must be in electrification-focused industries such as Marine, Offshore Energy, Utilities, Power Systems, or Process Industries. Strong communication and interpersonal skills, with demonstrated ability to engage effectively with customers, cross-functional teams, and internal stakeholders. U.S. Citizenship or eligibility to obtain a U.S. Secret Security Clearance due to the nature of defense-related projects. This position is eligible for remote work; however, willingness and ability to travel up to 25% to customer sites and company locations may be required based on project needs. Desired Characteristics Background in customer-facing service delivery or project management roles. Previous experience in the Marine Industry Experience with government contracting processes (FAR/DFAR) is a strong plus Technical knowledge of power conversion systems, including variable frequency drives (VFDs), power automation/controls, and marine/offshore power systems. Experience with SAP or similar ERP systems. PMP certification (or equivalent). Strong decision-making skills, with the ability to prioritize workload and follow through on commitments. Excellent communication skills (verbal, written, and presentation), with the ability to craft clear messages and engage senior executives. Strong interpersonal skills with a proven ability to lead diverse, cross-functional teams. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. ​ Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $114,100.00 and $190,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on November 13, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.