Kyndryl

Designs immersive experiences, collaborates with stakeholders, and creates detailed design documentation and prototypes. | Requires deep understanding of human-centered design, service mapping, storytelling, user research, prototyping, and AI ethics, with 6-7 years of experience. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you an experienced Experience Designer who wants to shape the future of digital experiences and services and make a significant impact on the world’s critical systems? Then you’ll love working at Kyndryl Vital. At Kyndryl Vital, we are looking for creative, curious, empathic systems thinkers who want to tackle both experience‑ and service‑design challenges across with some of the best technical colleagues in the world. Kyndryl Vital is a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co‑create intelligent and adaptive experience and service ecosystems that resonate with their users and transform their businesses. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and sustain it. The Role An Experience Designer crafts immersive and engaging experiences that connect people with events and interactions across channels, systems, and operational touchpoints, focusing on how these experiences feel and unfold over time. This role involves understanding the needs and emotions of users and participants through research and testing, and collaborating with various stakeholders to bring these experiences to life in service‑level artifacts such as service blueprints, journey maps, and cross‑channel interaction flows. By considering the emotional, social, and sensory aspects of an experience, Experience Designers aim to create memorable and impactful moments that leave lasting impressions. As an Experience Designer at Kyndryl Vital, you will take ownership of design workstreams, creating detailed design documentation and prototypes based on customer needs. You will work with clients to define design requirements and deliver user‑centric design solutions, ensuring alignment with business goals. These might include mapping current‑state and future‑state services, defining end‑to‑end journeys, and visualizing interactions across systems. You will present and advocate for design decisions with stakeholders, both internal and external. Additionally, you will assist with integrating design thinking into larger project frameworks, collaborating with engineering and other teams to ensure a cohesive service and experience ecosystem. Utilizing feedback from stakeholders, you will iterate and refine both experience‑level design solutions, ensuring high quality and usability. You will proficiently use AI‑powered tools to drive research, prototyping, and design iteration, establishing best practices for visualizing and prototyping human/AI interactions within both product and service contexts and determining the optimal UI for agentic features. You’ll design and refine human/AI interaction flows, balancing automation with human control and ensuring agentic features are appropriately transparent. You’ll champion human‑in‑the‑loop and the role of AI in enabling human creativity and decision‑making. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Technical and Professional Expertise • Human‑Centered Design: You have a deep understanding of human‑centered design methods and mindset. • Co‑Creation: You excel at aligning stakeholders through workshops and collaborative sessions. • Service Design: You can map and model enterprise services using service blueprints, journey frameworks, and cross‑channel interaction flows. • Storytelling: You can communicate clearly and compellingly. • User Research: You can design and conduct generative and evaluative user research. • Prototyping: You can create context‑appropriate, low‑to‑high fidelity prototypes. • Visual Communication: You have expertise in information design and service‑ecosystem visualization. • AI and Data Ethics: You leverage AI tools while maintaining quality and ethical standards. Preferred Professional and Technical Expertise • 6–7 years’ experience as listed in the previous section • Deep industry vertical experience • Experience in both enterprise and agency worlds • Knowledge and experience in IT infrastructure or other technical applications • Human behavior, change management, or other applied social sciences • AI/ML background • Bachelor’s Degree, MFA, dMBA or equivalent portfolio Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

Analyzing, troubleshooting, and implementing infrastructure solutions across various platforms, with strategic planning. | Proficiency in ELK, Linux, Windows, systems administration, Elasticsearch, and application log management, with experience in building infrastructure in Elasticsearch. | Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.The RoleInfrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally "figuring it out." This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.There are two halves to this role: first, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have!This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.Your future at KyndrylThere are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.Who You Are- Proficiency in ELK and application implementation.- Proficiency in Linux systems.- Proficiency in Windows systems.- Knowledge of data parsing (we use Logstash).- Experience in systems administration.- Experience using Elasticsearch.- Experience building or knowledge of building infrastructures in Elasticsearch.- Experience managing application log data.Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Create experience strategies, develop pre-sales content, and facilitate stakeholder workshops to enhance customer experience offerings. | Requires 5+ years in CX strategy, experience in consulting, and a related degree, which you currently do not meet. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As an Experience Strategist in Kyndryl Vital, you will shape the go-to-market strategy and create high-impact pre-sales content that fuels Customer Experience (CX) pipeline growth. You will translate market needs and human-centered approaches into compelling offerings, narratives, and solution frameworks that empower sellers, differentiate Kyndryl in the market, and win deals. This role blends strategic thinking, customer empathy, and storytelling excellence to influence buying decisions and accelerate revenue. Your Future at Kyndryl Every role at Kyndryl opens doors to continuous growth. You’ll gain hands-on experience, access learning opportunities across all major platforms, and the ability to expand or specialize your expertise. Whether you’re building new skills or deepening your craft, you’ll find unmatched opportunity here. Who You Are You bring a growth mindset, a passion for solving customer experience problems, a knack for looking at familiar challenges through a unique lens, and the ability to simplify complexity into compelling narratives. You thrive in collaborative, cross-functional environments and are energized by helping teams win in the CX market. You embrace experimentation, human-centered thinking, and continuous learning. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Skills and Experience Create Compelling Pre-Sales Content: Develop resuable assets, pitch materials, value propositions, compelling POVs, storytelling frameworks, and executive-ready narratives that clearly articulate customer outcomes and business impact. Business + Tech + Experience: You can create integrated experience strategies that blend business, technology, and user needs, advocating for a customer-first approach to ensure all experiences are intuitive and meet user needs. Business Acumen: You understand business strategy and can connect it to experience and help others understand the value of experience-led outcomes Experience Optimization: You can evaluate and recommend ways to optimize customer and employee experiences, including moments that could be improved with self-serve, AI, automation, and empowerment across the end-to-end journey Design and deliver solutions: Create strategic deliverables such as experience maps, user journeys, and service blueprints to articulate insights and guide solution development. Co-Creation: You excel at aligning stakeholders through workshops and collaborative sessions. You’ve facilitated brainstorming / future-state innovation sessions and use case development that foster experimentation and POCs/prototypes. Storytelling: You can build a compelling narrative and communicate clearly – rooted in a desire to change mind, hearts and behaviors Conduct Research and Analysis: You can design and conduct qualitative and quantitative research, concept evaluations, and competitive analyses – identifying trends, opportunities, and potential threats to inform the future state CX vision. Psychology: You have a deep understanding of human needs and behavior (e.g. thoughts, expectations, motivations, perceptions, beliefs, emotions, etc.) to influence desirability, adoption, and culture. What you’ll need: 5+ years in progressive, CX strategy focused consulting role; with a blend of sales and delivery experience preferred, bringing cross-industry perspectives and outside-in thinking/best practices. Undergraduate or graduate degree in service design, strategic design, innovation strategy,business administration, or a related field. Ability to travel up to 30% as business requires. The compensation range for the position in the U.S. is - $88,680 to $168,480based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $106,440 to $202,200 California (All Other): $97,560 to $185,280 Colorado: $88,680 to $168,480 Massachusetts: $88,680 to $185,280 New York City: $106,440 to $202,200 Washington: $97,560 to $185,280 Washington DC:$97,560 to $185,280 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

Lead and manage global learning strategies and teams, develop learning frameworks, oversee learning platform enablement, and drive continuous improvement in learning delivery. | 10+ years in learning strategy or talent development, strong communication and stakeholder skills, LMS proficiency, data-driven decision making, project management, and knowledge of adult learning theories. | Director, Learning Consulting Fully Remote Research Triangle Park, NC, USA Full time Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a leader in the development and execution of global learning strategies, this role is pivotal in driving business growth and fostering employee development. By bridging enterprise learning initiatives with practical implementation across diverse teams and geographies, this position significantly influences learning strategies on a global scale. It is instrumental in shaping the future of workforce development and capability building, impacting thousands of employees worldwide. Essential Skills, Duties & Responsibilities: • Design and manage learning frameworks that align with business goals. • Collaborate with stakeholders including business leaders, HR, finance, and workforce planning teams. • Lead a global network of learning professionals to identify skill gaps and implement training solutions. • Develop tools and communications that support learning programs and clarify processes. • Oversee learning platform enablement and ensure smooth onboarding and workflow integration. • Coordinate global reporting and insights to track learning impact and progress. • Manage escalations and ensure continuous improvement in learning delivery. Your Future at Kyndryl Every position at Kyndryl offers a way forward to growing your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills, Experience and Circumstances: • Minimum 10+ years of experience in learning strategy, talent development, or organizational consulting. • Strong communication and stakeholder management skills. • Familiarity with learning platforms and digital credentialing. • Ability to simplify complex systems into actionable plans. • Proven ability to learn and grasp concepts quickly in a fast-paced environment. • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed • Experience with data analysis and reporting to measure the effectiveness of learning initiatives. • Strong project management skills with the ability to manage multiple projects simultaneously. • Proficiency in using learning management systems (LMS) and other educational technologies. • Ability to work collaboratively in a cross-functional and multicultural environment. • Knowledge of adult learning theories and instructional design principles. Preferred Skills and Experience: • Advanced degree in Human Resources, Organizational Development, Education, or a related field. • Certification in Learning and Development (e.g., CPLP, CPTD). • Experience with global or multi-national organizations. • Proficiency in multiple languages. • Familiarity with emerging learning technologies and trends. • Experience in change management and organizational transformation. • Strong analytical skills with the ability to interpret data and make data-driven decisions. What We Offer: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A dynamic and inclusive work environment. • The chance to work with a leading global IT services company. Compensation The compensation range for the position in the U.S. is $150,720 to $286,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $165,720 to $343,560 Colorado: $150,720 to $286,200 New York City: $180,720 to $343,560 Washington: $165,720 to $314,880 Washington DC: $165,720 to $314,880 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Serve as a liaison between business needs and technical teams to specify requirements and drive AI-related opportunities in banking software projects. | 3+ years of business analysis in software projects, banking and payments knowledge, AI domain experience, Finnish and English proficiency, and relevant degree. | Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleSamlink is a Kyndryl company.We are a forward-thinking software company delivering innovative technology solutions to financial institutions, such as banks. Our portfolio includes data-driven platforms and enterprise-grade software that help banks and fintechs optimize operations, enhance customer experiences, and meet regulatory requirements.We are looking for a Business Analyst to join our team. In this role, you will serve as a key link between business needs and technical solutions, ensuring that our services align with customer goals and industry best practices.You will work closely with customers and internal stakeholders to understand business needs, identify opportunities, and define clear, actionable requirements. Your responsibilities will include conducting needs assessments, specifying requirements for new or upgraded technology solutions, and documenting solution descriptions in a structured and understandable way. You will collaborate with development teams, product managers, designers, and third parties to ensure the successful implementation of solutions.You will also play a central role in identifying and driving opportunities in the field of data and AI, helping our customers unlock the full potential of emerging technologies.In addition, we offer a comprehensive benefits package designed to support your well-being and professional growth:Flexible Working Hours: Options for flexible schedules and remote work.Continuous Learning and Mentorship Programs: Opportunities for training and professional development.BeWell: Comprehensive wellbeing services (Employee Assistance Program) for employees and their families, providing a broad range of accessible programs, policies, and practices that support physical, mental, social, and financial well-being.Company Events: Team-building activities and social events.Company-Provided Mobile Phone: Mobile phones are provided for work and private use.ePassi: Digital solution for lunch, wellness, sports, culture, and commuting benefits.Bicycle BenefitPlease note that our offices are located in Espoo and Jyväskylä, and the candidate would need to be based in these areas.Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.Required skills and experience: Business knowledge of banking operations and the financial sector, preferably in PaymentsAt least 3 years of experience in requirement specification and business analysis in software development projects.Relevant experience in the AI domain, including exposure to AI governance and responsible AI frameworks.Excellent communication and collaboration skills with various stakeholders.Ability to quickly grasp complex conceptsExperience with software development processes and understanding technical solutions.Proficiency in Finnish and English language.Bachelor's or Master's degree in Computer Science, Engineering, Management Information Systems, or a related fieldA continuous learning mindset and passion for innovation. A security background check may be performed for those selected to Samlink positions, in accordance with the company recruitment guidelines and the Security Clearance Act.Being YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Design and implement cyber resilience and business continuity solutions, lead implementation projects, coordinate teams, and collaborate on technical pre-sales in cloud and on-prem environments. | 2+ years as a cloud/infrastructure architect, technical architecture skills, knowledge of network and security basics, proficiency in cloud and resiliency technologies, team leadership, and fluency in English and Spanish. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role You have experienced background as an architect. Your main skill is technical solutioning and analisys. You will work in the Security & Resiliency Consulting within kyndryl; the projects based area most successful in kyndryl in the last 2 years. You will be an Architect responsible for projects in the area of cyber resilience (Iberia), designing and implementing solutions for business continuity (DR, CyberRecovery, backup, data protection), leading implementation projects, coordinating teams and seeking success with customers. As a delivery member you will participate in cloud and on prem projects. As a consulting member you will collaborate in technical pre-sales actions. You will be a specialist alongside other architects and consultants and collaborating in international Resiliency teams. The initial position will be, specifically, Lead Technical authority for a new Resiliency office in the biggest kyndryl account, working along with the final client and the kyndryl account team, and defining the future level of resiliency for a big financial entity. You will advise about ne architectures and technical evaluations. Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cyber Resiliency seriously. We're not just invested; we're committed. We're not just protecting our customers’ most treasured assets; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. Remote /Home work is possible, We need your availability to travel for client meetings or team ones whenever required Who You Are You’re good at what you do and possess the required experience to prove it (take into account resilience and business continuity skills are valable but the key job role is architect and the related technical skills). However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: • Technical degree • 2+ years of experience as an architect in a cloud/infrastructure area • Technical architecture skills • Team work and team building oriented • Basic knowledge and experience in network routing and switching, load balancing, and virtual private networks, replication • Proficiency in cloud computing and security/resiliency architecture, hybrid and multi-cloud computing, and various cloud-based systems and services • Familiar with data protection & backup tools with the main vendors in Iberia market • Basic knowledge of cyber security and risk management basics • English and Spanish skills to work in an international team Preferred Skills and Experience: • Valid and current certification or equivalent experience in one of the following: CISSP / CompTIA Security+ / Hyperscalers / cloud computing / ISO 22301 • Experience Advising C suite • Familiarity with emerging security technologies and trends, such as artificial intelligence/ zero trust architecture, ML, other Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Lead a security domain, engage with C-level clients, architect and oversee complex security programs, build consulting practices, and provide thought leadership. | 10+ years cybersecurity consulting experience with deep expertise in security domains, leadership of multi-million-dollar engagements, knowledge of regulatory frameworks, experience with security technologies, and relevant certifications. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. The Domain Leader - Security is a senior consulting role responsible for owning and driving one of the core pillars of the Security & Resiliency practice. This leader will specialize in one of the following domains: Zero Trust (including Identity & Access Management), Cloud Security, Network Security, Security Operations & Response, or Strategy & GRC. The role is pivotal in shaping client engagements, building domain-specific practices, and delivering high-impact security transformation programs. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. Key Responsibilities • Domain Ownership: Lead one of the five security pillars, with deep expertise in either Zero Trust, IAM, Cloud Security, Network Security, Security Operations, or GRC. • Client Engagement: Serve as a trusted advisor to C-level stakeholders, translating business needs into secure, scalable, and resilient solutions. • Consulting Delivery: Architect and oversee the execution of complex security programs, ensuring alignment with client objectives and regulatory requirements. • Practice Building: Develop and scale consulting capabilities within the domain, including team growth, solution development, and go-to-market strategies. • Thought Leadership: Represent the domain internally and externally, contributing to industry forums, whitepapers, and innovation initiatives. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience • 10+ years in cybersecurity consulting, with proven delivery in one or more of the following: Zero Trust, IAM, Cloud Security, Network Security, Security Operations, GRC. • Demonstrated success in leading multi-million-dollar engagements and managing cross-functional teams. • Strong understanding of regulatory frameworks (e.g., NIST, ISO, SOC, HIPAA, PCI DSS). • Experience with security technologies such as Okta, SailPoint, Palo Alto, Splunk, Azure/AWS/GCP security services. • Ability to build and commercialize consulting practices, including proposal development and client acquisition. Preferred Qualifications • CISSP, CISM, CISA, or equivalent certifications. • Experience in regulated industries (e.g., financial services, healthcare, government). • Strong communication and executive presence. The compensation range for the position in the U.S. is $151,560 to $272,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $166,680 to $327,240 Colorado: $151,560 to $272,760 New York City: $181,800 to $327,240 Washington: $166,680 to $300,120 Washington DC: $166,680 to $300,120 This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision • Deep understanding of industry trends and technology • Sound personal brand and presence in the industry • Demonstrated ability to innovate and drive change Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Lead end-to-end account management, drive profitable growth, manage customer relationships, and oversee financial targets and cost management for federal accounts. | Requires 5+ years running account P&L, deep federal/public sector knowledge, sales experience, bachelor's degree, and strong customer relationship skills. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role The Customer Partner and Federal Unit Leader has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued customer relationships at the highest level. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals. Responsible for unit financial targets - volume signings and revenue targets. This role will also be responsible for driving cost management and standardization of delivery services. Customer Success, Commercial Success, Distinctive Expertise and Focus on People: • Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals • Deliver on budget, owning revenue, profit/loss, and growth objectives • Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilization and billability of resources assigned to their account • Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals • Demonstrate distinctive expertise. Build deep market expertise and apply that expertise to help Federal customers realize value • Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity • Drive standardization of delivery for Honda account globally and global cost management oversight • Invest in the development of the people on the account and across Kyndryl to develop the next generation of talent • Act as a steward of the Kyndryl culture Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry—you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you. Join our team and let's make remarkable things happen together. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience • 5+ years experience running account P&L • Bachelor's Degree • Deep Federal and public sector expertise • Deep knowledge of business and technology trends and industry/market best practices • 5+years of experience managing sales process end-to-end • Proven experience with revenue growth, cost, profitability, trends, and risks • Open minded and empathetic approach in relationships with customers Preferred Skills And Experience • Master’s degree • * Sales experience in technical solutions What We Offer: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A dynamic and inclusive work environment. • The chance to work with a leading global IT services company. Compensation The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $175,080 to $343,920 Colorado: $159,240 to $286,560 New York City: $191,040 to $343,920 Conn./NJ: $159,240 to 343,920 Washington: $175,080 to $315,240 Washington DC: $175,080 to $315,240 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.