Dave

Design, build, and maintain fullstack applications and backend services while collaborating with cross-functional teams and providing technical leadership. | 4+ years software engineering experience with strong JavaScript, TypeScript, and React skills, backend service design ability, and effective communication. | Dave vs. Goliath. We’re Dave. Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. Dave is looking for a Senior Fullstack Engineer to build products and platforms that help our 12.4 million members improve their relationship with money. You’ll join either our Martech Squad or Member Intelligence Squad, two teams solving different problems with a shared focus on building thoughtful, scalable technology that creates a better experience for our members. The Opportunity As a Senior Fullstack Engineer, you’ll own meaningful technical problems across the stack, from backend services and integrations to web and mobile experiences. You’ll partner closely with Product, Design, Marketing, Operations, and other engineers to turn complex needs into reliable, maintainable systems. Depending on team fit, you’ll join one of two squads: Martech builds the platforms and integrations that power how Dave reaches, engages, and retains its 12.4 million members. The team enables personalized messaging, campaign execution, and lifecycle marketing at scale, helping ensure the right members get the right message at the right time. The squad also owns and evolves Dave’s marketing website, including performance, discoverability, SEO, and emerging AI-driven approaches to search. Member Intelligence builds technology that helps Dave deliver exceptional customer experiences. The team owns internal tools and external integrations, including Zendesk, as well as member-facing experiences such as our AI-powered chatbot and IVR solutions. The squad continually explores how technology and AI can make member support more effective and intuitive. What You’ll Build and Own Design, build, and maintain fullstack applications and backend services using JavaScript and TypeScript. Build member-facing and internal experiences using technologies such as React and React Native. Own technical solutions from design through production, making thoughtful trade-offs between immediate needs and long-term scalability. Partner with Product, Design, Marketing, Operations, and Infrastructure to define requirements and turn them into reliable products and systems. Deliver high-quality code supported by appropriate unit, integration, and end-to-end testing, monitoring, and metrics. Provide technical leadership through architecture discussions, code reviews, mentorship, pairing, and helping the team make sound technical decisions. The Impact Your work will shape systems that directly influence how Dave communicates with, supports, and serves our 12.4 million members. Whether you’re improving personalized engagement or making customer support smarter and more effective, you’ll build experiences and systems that can scale alongside Dave. What We’re Looking For 4+ years of software engineering experience building fullstack applications. Strong experience with JavaScript and TypeScript and a solid foundation in computer science and problem-solving. Experience building user-focused interfaces with a modern UI framework such as React. Experience designing, building, and scaling backend services. Ability to discuss system architecture, component design, and the trade-offs behind technical decisions. Experience using monitoring and metrics to understand the health and performance of production systems. Strong communication skills and a track record of collaborating effectively with engineers and cross-functional partners. Ability to give and receive constructive feedback and use it to improve both your work and the team’s outcomes. Bonus Points Experience with Node.js. Experience building production mobile applications with React Native. Experience with marketing technology, lifecycle platforms, customer support systems, or third-party integrations. Experience building AI-powered products or integrating AI capabilities into customer-facing experiences. Experience improving web performance, SEO, or AI-driven search discoverability. Experience working in a startup or other environment where priorities and technical needs evolve. What Makes Someone Successful Here You take responsibility for outcomes, not just deliverables. You’re comfortable working through problems where every detail isn’t defined, asking thoughtful questions and considering how your technical decisions affect members, partner teams, and the broader business. You care about building systems that hold up over time while knowing when a simpler solution is the right trade-off. You also know that strong engineering is collaborative. You share context, invite feedback, mentor others, and help teammates arrive at better solutions. When new information changes the plan, you adjust without losing momentum or sight of the outcome the team is trying to achieve. What to Expect You’ll have meaningful autonomy over how problems are solved and the opportunity to influence technical direction. Priorities will evolve as we learn from members, data, and the business, and you’ll work with a collaborative team that values good judgment, clear communication, and sustainable impact. Why Join Dave Build technology that directly affects the experiences of 12.4 million members. Own meaningful problems across the stack rather than working in a narrow technical lane. Explore practical applications of AI across marketing, search, and member support. Work alongside Product, Design, Marketing, Operations, and Engineering partners to shape solutions from the beginning. Help improve not only what we build, but how our engineering systems and teams work together. Ready to build for the underdog? Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE

Design and build backend services in TypeScript for real-time and asynchronous risk decisioning and collaborate with teams for end-to-end delivery. | Bachelor's degree or equivalent experience with 5+ years in software development, hands-on with event-driven architecture, cloud task systems, and state machine design. | Dave vs. Goliath. We’re Dave. Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. Team Overview Dave is looking for a talented engineer to play an instrumental role in building products that help millions of people improve their relationship with money. We're looking for a passionate software engineer interested in backend development. If you're excited to join a tight-knit, collaborative team with a mission to help others, we'd love to hear from you. Risk is a critical part of Dave's platform-centric teams, providing real-time analytics to assess users' risk and behavior. Risk is also responsible for validating the legitimacy of our users' identities and actions. The team builds and operates event-driven, asynchronous decisioning systems that need to be fast, resilient, and auditable at scale. What You'll Do: We're looking for talented engineers to play an instrumental role in building products that help millions of people Design and build backend services in TypeScript for real-time and asynchronous risk decisioning Build and maintain event-driven workflows using queues, pub/sub, and cloud task infrastructure Design and implement state machines to model multi-step decisioning and verification flows Work closely with product, operations, and infrastructure to build and scale backend services Regularly participate in code reviews and other team functions Own end-to-end delivery of small to medium-sized projects from design through production Provide technical leadership and help guide the team's overall technical direction Offer mentorship and pair with other engineers regularly What You'll Need: Bachelor's degree in Computer Science, a related field, or equivalent practical experience 5+ years of experience in software development Hands-on experience with event-driven architecture (message queues, pub/sub, or similar) Experience with cloud task/job scheduling systems (e.g., Cloud Tasks, SQS, Celery, or equivalent) Experience designing or implementing state machines for multi-step workflows Strong CS fundamentals and problem-solving skills Proven ability to work as part of a team Experience programming in TypeScript/JavaScript (Node.js) or similar experience in Java, Python, C/C++, or Go Experience with MySQL, and Google Cloud Platform Effective communication skills, a positive attitude, and ability to give and receive constructive feedback The ability to discuss and explain system architecture and design Comfortable using AI tools as part of your engineering workflow, with sound judgment about when to rely on them and when not to Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE

Manage vendor operations ensuring compliance, performance, and quality across multiple service channels. | 3-5 years BPO operations experience in financial services or fintech, managing multi-channel teams with strong analytical and communication skills. | Dave vs. Goliath. We’re Dave. Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. About the Role The Vendor Operations Manager plays a critical role in ensuring Dave’s BPO vendors operate with precision, compliance, and control. Reporting to the Sr. Manager, Member Operations, this role serves as part of the broader Member Success & Operations team — supporting the servicing of Dave’s members across multiple products/lines of business across multiple servicing channels (Voice, Chat, Email) - including, but not limited to, Tier 1/Tier 2 support, dispute intake/risk support, support and risk back-office channels - ensuring vendor adherence to operational, qualitative and regulatory standards. You’ll work closely with internal teams (Member Success, Risk, Fraud, Operations, Compliance) and BPO vendor partners to identify and resolve issues, improve servicing accuracy, and build scalable processes that mitigate risk and puts the member experience at the forefront. This role bridges operational rigor with building member trust — ensuring vendors meet operational performance, regulatory and quality expectations while delivering a consistent, high-quality member experience. What you’ll do Vendor Oversight • Serve as the operational point of contact for all member servicing channels. • Monitor vendor compliance and performance with dispute-handling contacts, intake accuracy, and audit readiness. • Support the Risk and Vendor Ops teams in implementing and enforcing first-line controls, process monitoring, and remediation plans. • Conduct regular audits of support and risk workflows to identify process gaps and opportunities for improvement. • Access Governance for team members - onboarding/offboarding/updating tools/access as needed. • Partner with Workforce Management to ensure vendor staffing and adherence to schedules on a day to day basis. • Collaborate with Training & Learning teams to ensure new hires track against expected glide paths and ensure hiring expectations are being met. • Prepare and aid internal stakeholders and internal partners on launch of new LOBs in support of new and expanded products launches. Operational Performance & Quality Control • Partner with internal and vendor teams to ensure member inquiries are handled accurately and within qualitative and operational guidelines. • Build reporting and scorecards that track servicing accuracy, and adherence to SLAs. • Use data and root-cause analysis to identify trends in member contacts, disputes, and operational errors, recommending preventive actions and on-going improvements. • Collaborate with cross-functional leads to ensure seamless escalation and information flow between servicing lines of business and respective stakeholders. • Bugs identification, system issues and member issue escalation with IT/Engineering stakeholders for resolution and impact analysis. Cross-Functional Collaboration & Process Optimization • Partner with Member Success, Risk, Compliance, to ensure regulatory requirements are properly operationalized within vendor processes. • Work with Product, Engineering, and Fraud Ops to refine workflows, automation tools, and documentation that support servicing accuracy and efficiency. • Help design and implement SOPs for new products or regulatory requirements as Dave’s servicing model evolves. Data, Reporting & Insights • Develop and maintain dashboards that track contacts/ticket volumes, turnaround times, error rates, and regulatory adherence. • Present insights to leadership on contact trends, process bottlenecks, and vendor performance risks. • Identify emerging risk themes and collaborate with cross-functional stakeholders to mitigate them proactively. What you’ll need • 3–5 years of experience in BPO operations across member support and risk support teams within financial services, fintech, or payments. • Experience managing a front-line dispute intake team preferred. • Experience managing day-to-day operations within a multi geo/product/channel environment and proven success in maintaining compliance and quality standards. • Familiarity with tools such as Zendesk, Looker, Mode, JIRA, and Confluence. • Proven ability to interpret and apply regulatory guidance to operational processes. • Excellent analytical, documentation, and communication skills with the ability to translate complex issues into clear operational actions. • Highly organized, proactive, and comfortable managing multiple initiatives in a fast-paced environment. Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals Flexible hours and virtual-first work culture with a home office stipend Premium Medical, Dental, and Vision Insurance plans Generous paid parental and caregiver leave 401(k) savings plan with matching contributions Financial advisor and financial wellness support Flexible PTO and generous company holidays, including Juneteenth and Winter Break All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE Compensation Range: $104K - $130K