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Build and operate technology governance covering risk management, IT controls, and audit readiness, while aligning teams and communicating material risks to decision-makers. | Requires 8+ years in security governance, technology risk, or security assurance, experience leading SOC 2 or ISO 27001 audits, technical fluency, and cross-functional influence. | Dave vs. Goliath. We’re Dave. Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. We’re hiring a Lead, GRC & Security Governance to build and run the governance systems that keep Dave’s technology organization controlled, resilient, and audit-ready. This is a senior individual contributor role with meaningful ownership across technology risk, controls, assurance, incident governance, and business continuity. The Opportunity This is a new role with the opportunity to shape how technology governance works at Dave. You’ll build practical systems that give Security, IT, Engineering, and Data teams clear expectations for managing risk and demonstrating that controls work. You won’t own technical remediation. You’ll define what good looks like, establish accountability, challenge gaps, and make sure material risks reach the right decision-makers. What You’ll Build and Own Build and operate Dave’s technology governance program across technology and cyber risk, IT controls, change management, incident management, business continuity, and policies. Establish and maintain our technology control inventory, with clear owners, evidence requirements, operating cadence, exceptions, and escalation paths. Own technology assurance and audit readiness across programs including SOX ITGC, PCI, SOC 2, and other applicable frameworks. Coordinate evidence, support testing, identify gaps, and drive remediation accountability through closure. Own the technology and cyber risk register and control exception process. Surface material or sustained risks with clear context and recommendations, including when there’s resistance to escalation. Govern change management, incident management, and business continuity so expectations are practical, consistently followed, tested, and improved over time. Use AI and automation thoughtfully to improve evidence analysis, control mapping, policy maintenance, risk reporting, audit preparation, and remediation tracking while maintaining appropriate human review and data safeguards. The Impact Strong governance makes it easier for Dave to move with confidence. Your work will help teams understand risk, strengthen operational resilience, meet our obligations, and build systems that hold up as the company grows. What We’re Looking For 8+ years of relevant technology experience, including significant ownership in security governance, technology risk, or security assurance. You’ve personally led a SOC 2 Type II, ISO 27001, or equivalent audit through a successful result—not simply supported audit preparation. You’ve built or materially rebuilt a governance, risk, or assurance operating model rather than only administering an established program. Strong technical fluency across environments such as cloud, identity, CI/CD, source control, endpoints, networks, and data platforms. You can turn ambiguous expectations into specific, testable controls and challenge answers that aren’t precise enough. Experience owning accountability while technical teams own remediation. You can influence Engineering, SRE, Security, IT, and Data partners without taking their work over. Sound judgment around risk and materiality, including demonstrated experience escalating meaningful risks when stakeholders disagreed. Experience partnering credibly with Internal Audit and Legal in addition to technical and Security teams. Strong written communication and program management skills. You turn ambiguity into clear owners, decisions, actions, dates, and evidence. Bonus Experience with SOX ITGC, PCI DSS, NIST-based programs, AI governance or third-party AI risk, and GRC automation platforms such as Vanta or Drata. What Makes Someone Successful Here You take responsibility for outcomes, not just deliverables. You’re comfortable defining the system, asking specific questions, and making thoughtful trade-offs between immediate needs and controls that will hold up over time. When something represents meaningful risk, you have the judgment and conviction to make it visible. You also know governance works best when technical teams see it as useful rather than bureaucratic. You build credibility with partners, seek context before reaching conclusions, and use feedback to improve the system. When priorities or requirements change, you adjust without losing sight of the underlying risk. What to Expect You’ll have significant autonomy to shape a new function, but you won’t work in isolation. You’ll partner closely with Security, IT, Engineering, Data, Internal Audit, Legal, Compliance, and external assessors to build a governance model that works in practice—not just on paper. Why Join Dave Dave is building financial products that give everyday Americans better access to their money without predatory fees. This role offers the chance to build foundational governance systems at a growing public fintech, influence how technology teams manage risk, and create an operating model that can scale with the business. Ready to build for the underdog? Reports to: Sr. Director, Security & IT Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE

Own support and enhancements for finance systems, integrate platforms, and partner with finance teams to automate processes and support period-end close. | Requires extensive ERP financial applications experience, finance operations and system integration proficiency, hands-on AI workflow automation experience, and a bachelor's degree. | About OnePay OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: Ready to run Hungry and driven by urgency Exceptional at what they do, with low ego Comfortable operating in motion About the Team As a fast-growing financial services platform, OnePay needs an internal finance infrastructure that scales as quickly as the business does. The Finance Systems & Transformation team owns the internal financial applications that let us operate efficiently: the tools that manage our financial planning, accounting, generate our financial statements, run finance operations, manage spend and cash, and enable Finance and Accounting to partner with the broader business. Our core finance stack includes NetSuite Financials, Ramp, Numeric, Cube, Kyriba, Atlar and Carta. Role Overview As a Business Systems Analyst, you will partner with Finance, Accounting, Treasury and other finance stakeholders to support and evolve OnePay’s financial systems. You will automate finance processes, keep our financial applications secure, controlled, and integrated, and support critical month- and quarter-end close. We are working to be an AI-native company, so we expect you to use AI to improve how you design, build, test, document, and automate. Reporting to the Head of Finance Transformation, this role combines experience in the finance domain, expertise in finance SaaS systems and hands-on techno-functional execution with a business partner mindset: you dig into requests to understand the real need, then deliver solutions that scale. What You’ll Do • Own day-to-day support and enhancement of OnePay’s finance systems: NetSuite Financials, Ramp, Numeric, Cube, and Kyriba / Atlar, including: – Change management and release management (including NetSuite release testing) – User security, roles, and permissions across all finance systems – Product configuration, including financial controls and approval workflows – Data protection and integrity – Reports and saved search management – Monitoring of scheduled scripts, workflows, and integration jobs – Data sync and integrations between NetSuite, Ramp, Numeric, Cube, and Kyriba / Atlar • Partner with Accounting and Finance teams and support the critical month- and quarter-end close, including close task management and reconciliations in Numeric • Support spend management and AP/card workflows in Ramp, including GL coding, sync to NetSuite, and policy configuration • Support FP&A planning, budgeting, and forecasting models in Cube, including data feeds from NetSuite • Partner with Treasury to support cash positioning, bank connectivity, and payment workflows in Kyriba / Atlar, and their integration with NetSuite • Support uptake of new modules and features rolled out by these applications. • Create and maintain standards, procedures, and documentation for your areas of responsibility • Participate in system audits and perform testing for SOX controls • Administer access to systems within approved IT security policies, guidelines, and standards • Automate manual finance processes, using AI where it improves speed or quality • Partner with Software and Data Engineering teams in designing, developing, testing and deploying, purpose built capabilities for finance teams. Who You Are • Bachelor’s degree in Finance, Accounting, Information Systems, or a related field, or an Associate degree with 8–10years of relevant work experience • 8+ years of experience with ERP financial applications (NetSuite preferred) as a techno-functional resource • Knowledge of finance operational processes, particularly period close and audit functions • Experience across all phases of the delivery lifecycle • Excellent communication, interpersonal, and analytical skills, and strong team collaboration • Critical thinking and curiosity to dig deeper into requests to determine true needs • Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impactful solutions • Ability to independently manage and prioritize workload and projects • Hands-on experience building and deploying AI agents using Claude, ChatGPT, or similar LLM platforms to drive operational efficiencies, preferably for Finance teams. Minimum Requirements • Hands-on experience with NetSuite Financials (GL, AP, AR, fixed assets, multi-subsidiary / OneWorld) • Experience with finance close and reconciliation tools (Numeric or similar) • Experience with spend management platforms (Ramp or similar) and their ERP integrations • Experience with FP&A planning platforms (Cube or similar) • Experience with treasury or cash management systems (Kyriba, Atlar, or similar) • Experience with reporting using NetSuite SuiteAnalytics, saved searches, and Financial Report Builder • Data literacy and integration tooling experience (e.g Celigo, Fivetran or other ETL / iPaaS tools); Preferred Qualifications • Experience using Databricks for finance data engineering, analytics, or reporting (e.g., pipelines from NetSuite and other finance systems, SQL / notebooks) • Experience using Claude (including Claude Code and MCP integrations) to automate finance workflows, build tooling, generate documentation, and speed up testing and analysis • Experience building AI-assisted finance automations, such as reconciliation, variance commentary, or close-checklist agents • Experience with SuiteScript, SuiteFlow, SuiteTalk / REST integrations, or middleware platforms • Experience at a fintech, bank, or other high-growth financial services company • Experience with SOX-compliant system controls and audit support Standard Interview Process Our process varies by role. Most candidates go through: AI-assisted initial screen Interview with Talent Partner Technical or Hiring Manager Interview Team Interview Executive Interview Offer! Equal Employment Opportunity To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

You would manage sales operating cadence, forecasting, pipeline analytics, territory planning, quota deployment, and data quality for assigned segments. | The role requires 5 to 8 years of B2B SaaS sales or revenue operations experience, strong Salesforce and data governance skills, and effective partnership with sales leadership. | Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. About the Team Revenue Strategy & Operations is the team behind how Horizon3's go-to-market organization is planned, run and measured. We own budgeting and headcount planning, quota and compensation, territory planning and management (accounts, opportunities, leads and routing), goals for pipeline and performance, forecasting, performance management, and the operating process the sales organization runs on. Regional partners carry that scope for their sales leaders in AMER, EMEA and APJ. Global Centers of Excellence set the standards they all run on. This role sits on the AMER team, which carries that scope for the Americas sales organization, the largest in the company. About the Role We are hiring a Senior Revenue Strategy & Operations Manager, AMER to join our Americas team during a period of fast growth. You will run the operating cadence for your assigned segments, own the analysis behind forecasting and planning, and make sure the territories, data and reporting AMER sales leaders rely on are accurate and trusted. This is a senior individual contributor role with end-to-end ownership. You will work directly with first-line and second-line sales leaders and their teams, act as the backup for AMER Revenue Strategy & Operations leadership, and help build an operating model that scales with the business. You run on the global standards our Centers of Excellence set for planning, process and compensation, and you have a hand in improving them. The role takes high agency: think for yourself, dive into ambiguity, and drive work through to done. What You'll Do Run the Rhythm of the Business Run the weekly forecast and pipeline review cadence for your segments: the inspection views, call-outs and roll-ups leaders use to call the number. Own pipeline and performance analytics for your segments, including coverage, pipeline creation, conversion, velocity, win rates and rep productivity, and turn the analysis into clear narratives for monthly and quarterly business reviews. Partner day to day with first-line and second-line sales leaders and the overlay leaders in your segments, resolving issues and anticipating what they need next. Deploy the pipeline and performance goals set for your segments, track them by team and rep, and flag early when a team is off pace. Serve as backup to AMER Revenue Strategy & Operations leadership across forecast, review and planning activities. Execute Planning, Territories and Quotas Provide the capacity, productivity and territory inputs for annual and in-year planning, pressure-test the plan for your segments, and deploy it when it comes back. Run territory and account assignment for your segments: annual carves, mid-year changes, new-hire territories, account moves and routing, through the global change process so Salesforce, routing and reporting match what the field expects. Apply the global rules of engagement day to day: account ownership and crediting questions, exceptions, and the recurring issues that should go to Core Operations as policy candidates. Deploy quotas and issue quota letters, and support crediting validation and dispute research with Sales Compensation and Finance. Keep an auditable record of territory, routing and crediting decisions so changes can be traced and repeated. Own Data Quality and Reporting Hold the data quality standards for your segments: regular audits, dashboards and follow-through with reps and managers. Manage Salesforce records at scale for your segments: accounts, opportunities, ownership, hierarchies and territories, including controlled bulk updates and merges. Build and maintain the reports and dashboards your leaders use on top of the standard reporting, and route data model, routing and workflow changes to GTM Systems through Core Operations. Monitor lead and deal registration routing exceptions, diagnose root causes across data, process and system logic, and drive permanent fixes. Work across Salesforce, Gong, ZoomInfo and related tools to keep your segments' data accurate and usable. Solve Problems and Improve How AMER Operates Use a structured approach to operational problems: define the issue, quantify the impact, find the root cause, align the stakeholders, fix it and confirm it worked. Lead projects that improve sales effectiveness, planning accuracy and data quality for your segments. Simplify processes and remove manual hand-offs, one-off workarounds and repeated questions, using automation and approved AI tools where they cut manual work without losing control of the data. Document what you build so improvements outlast the person who built them, and share standards and practices with the EMEA and APJ teams. What We Look For 5 to 8 years in Sales Operations, Revenue Operations or a closely related analytical role in B2B SaaS. Sales operations expertise: You have run or supported forecasting and pipeline inspection, managed territories and account assignments, and deployed quotas and goals for a sales team. Salesforce and data fluency: Strong Salesforce skills across opportunity management, reporting, territory and ownership data and data governance, including managing records at scale and troubleshooting routing and reporting issues. Experience with Gong, ZoomInfo, Everstage or BI tools is a plus. Analytical rigor: You turn operational data into short, clear insights for leaders, and you notice when a number is off before they do. Partnership: You have worked directly with sales leaders and earned their trust as a credible, responsive partner. High agency: You think for yourself, dive into ambiguity, own work end to end and drive it through to done. Experience with Enterprise, Mid-Market or high-velocity segments, or with partner, channel or MSSP motions, is a plus. What Success Looks Like Leaders in your segments have a reliable, timely view of forecast, pipeline, territories and performance, and they get it from you before they ask. The forecast roll-up matches what the leaders say on the call, every week. Territory and account changes land right the first time, and the field, Salesforce and reporting agree on who owns what. Every new seller in your segments has a territory, routing and quota in place on their first day. Routing is accurate and measured, and the recurring exceptions you raise turn into fixes or policy. Business review prep is about decisions, not assembling data. Perks of Horizon3 Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: Base salary range [or Total On-Target Compensation]: $140,000 - $175,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Shapes go-to-market strategy, defines differentiated experience-led offerings, and develops pre-sales narratives to influence executives and drive revenue. | Requires 10+ years of progressive CX strategy consulting experience spanning sales and delivery, plus a relevant undergraduate or graduate degree. | Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role What You Will Do As an Associate Director, Experience Strategist in Kyndryl Vital, you are a visible CX authority who shapes go‑to‑market strategy, influences executive decision-making, and drives measurable pipeline and revenue impact. You lead experience-led growth by defining differentiated offerings, crafting executive-level narratives/POVs, and enabling sellers with high-impact pre-sales content that wins in the market. This role requires presence, perspective, and precision. You operate comfortably with senior stakeholders, command the room in client and internal forums, and translate complex market dynamics and human-centered insights into clear points of view, scalable solution frameworks, and compelling stories that accelerate buying decisions. You are both a strategic driver and a thought leader, setting direction while mentoring others to raise the bar across the CX practice. This role sits at the intersection of strategy, experience, business outcomes, and storytelling, with a mandate to influence how Kyndryl shows up in the CX market Your Future at Kyndryl At Kyndryl, senior leaders are expected to shape the future, not just deliver against it. You’ll have the opportunity to influence strategy at scale, work alongside top-tier talent across disciplines, and continuously evolve your leadership and expertise. Whether you’re deepening your CX craft, expanding into adjacent domains, or mentoring the next generation of leaders, Kyndryl offers the platform to do meaningful, visible work with real impact. Who You Are You are a confident, outcomes-driven experience leader with a strong point of view and the ability to bring others with you. You combine strategic rigor with deep customer empathy and are known for simplifying complexity into narratives that move executives to action. You thrive in ambiguity, lead through influence, and elevate those around you. You bring a growth mindset, embrace experimentation, and are energized by shaping thinking—both internally and with clients—to win in the CX market. Executive-Level Pre-Sales Leadership Own and shape high-impact, executive-ready pre-sales assets including value propositions, POVs, pitch narratives, solution frameworks, and storytelling systems that clearly articulate customer outcomes and business impact. Enable sellers and pursuit teams by providing strategic clarity and differentiated CX positioning that accelerates deal velocity and win rates. Experience Strategy at the Intersection of Business, Technology, and Human Needs Define and lead integrated experience strategies that align business objectives, technology capabilities, and user needs. Champion experience-led transformation as a growth driver, helping clients and internal teams understand and invest in CX as a strategic advantage. Strong Business Acumen and Market Perspective Connect experience strategy directly to business strategy, revenue growth, and operational outcomes. Bring an informed market POV—grounded in trends, competitive intelligence, and customer insight—to shape offerings and GTM direction. Experience Optimization & Innovation Evaluate end-to-end customer and employee journeys to identify high-value opportunities for optimization, including the application of self-service, AI, automation, and empowerment models. Prioritize initiatives based on impact, feasibility, and scalability. Strategic Solution Design Lead the creation of senior-level strategic deliverables such as experience maps, customer journeys, service blueprints, and future-state visions that guide solution development and investment decisions. Co-Creation & Facilitation Leadership Design and lead executive workshops, co-creation sessions, and future-state innovation engagements that align stakeholders, unlock insight, and drive clear outcomes. Mentor others in facilitation excellence and collaborative design practices. Compelling Storytelling & Influence Craft and deliver narratives that change minds, hearts, and behaviors—internally and externally. Communicate with clarity and confidence across executive, seller, and delivery audiences. Research, Insight, and Strategic Analysis Direct qualitative and quantitative research, concept testing, and competitive analysis to identify trends, opportunities, and risks that inform CX strategy and offering development. Deep Understanding of Human Behavior Apply psychology and behavioral insight (motivations, beliefs, emotions, perceptions) to influence desirability, adoption, and cultural change across customer and employee experiences. Leadership & Mentorship Act as a trusted mentor and thought partner to indirect reports and cross-functional peers, raising capability, confidence, and strategic maturity across the CX community. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required Skills and Experience 10+ years of progressive, CX strategy focused consulting role; with a blend of sales and delivery experience preferred, bringing well-formed perspectives on the future of CX. An obvious specialty / expertise in CX concepts (e.g., VOC programs, service design, automation, AI-Driven experience transformation, CX benchmarking, etc.) Undergraduate or graduate degree in service design, strategic design, innovation strategy, business administration, or a related field. Advanced degree or certifications from well-known CX institute is a plus (CXPA, Forrester, IDEO, Stanford Design School, Kellogg, etc.). Experience with CX omni-channel tools or CCaaS technology (e.g. Qualtrics, Medallia, NICECXone, Amazon Connect, Genesys Cloud CX) is a plus Ability to travel up to 30% as business requires The compensation range for the position in the U.S. is $143,640 to $273,000 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area): $172,440 to $327,600 California (All Other): $158,040 to $300,360 Colorado: $143,640 to $273,000 Massachusetts: $143,640 to $300,360 New York City: $172,440 to $327,600 Washington: $158,040 to $300,360 Washington DC: $158,040 to $300,360 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

You would lead complex electrification projects from start to finish, managing customer relationships, cross-functional delivery, financial performance, and compliance. | The role requires a bachelor's degree, at least five years of project management experience in electrification-focused industries, and eligibility for U.S. security clearance. | Job Description Summary Responsible for leading the successful execution of complex electrification projects across their entire lifecycle - from planning to closure – involving the Engineering, Procurement, Manufacturing, and Installation & Commissioning phases. This role combines end-to-end project ownership with accountability for financial performance, on-time delivery, and customer satisfaction. Acting as the primary customer interface and trusted partner, the Senior Project Manager leads cross-functional teams, assuring disciplined project governance, adherence to GE Vernova’s EHS, Quality, and Compliance standards, and a strong balance of strategic leadership and operational execution. Success in this position means delivering projects safely, on time, and on budget, while maintaining high levels of customer trust and satisfaction. Job Description Roles and Responsibilities Leading multiple large-scale electrification projects across all phases, from order entry through installation and commissioning. Planning, coordinating, and executing engineering, procurement, manufacturing, and site activities across GE Vernova and subcontracted resources, ensuring contractual scope, cost, quality, and schedule requirements are met. Acting as the trusted customer interface - building long-term relationships, ensuring transparency, and managing challenging issues with professionalism. Driving cross-functional project teams with strong leadership, accountability, and collaboration. Identifying, managing, and controlling day-to-day operational aspects of projects, adapting to evolving customer and business needs. Tracking and reporting project milestones to ensure visibility, predictability, and alignment with business metrics, including revenue forecasting. Owning the project’s financial performance - including revenue, contribution margin, cash collection - while driving continuous cost improvements and alignment with regional business targets. Conducting and facilitating project reviews, financial reviews, and regular progress updates with internal and external stakeholders. Preparing and delivering project communications such as kick-off meetings, status reports, risk and opportunity assessments, and closure documentation. Proactively identifying, escalating, and resolving project risks or issues that may impact customer satisfaction, compliance, or business results. Required Qualifications Bachelor’s degree in Business, Engineering, or related field from an accredited university or college. Minimum 5 years of hands-on experience as a Project Manager, directly leading full lifecycle delivery of complex Electrical and Automation systems projects - including Engineering, Procurement, Manufacturing, and Installation & Commissioning phases. Prior experience must be in electrification-focused industries such as Marine, Offshore Energy, Utilities, Power Systems, or Process Industries. Strong communication and interpersonal skills, with demonstrated ability to engage effectively with customers, cross-functional teams, and internal stakeholders. U.S. Citizenship or eligibility to obtain a U.S. Secret Security Clearance due to the nature of defense-related projects. This position is eligible for remote work; however, willingness and ability to travel up to 25% to customer sites and company locations may be required based on project needs. Desired Characteristics Background in customer-facing service delivery or project management roles. Previous experience in the Marine Industry Experience with government contracting processes (FAR/DFAR) is a strong plus Technical knowledge of power conversion systems, including variable frequency drives (VFDs), power automation/controls, and marine/offshore power systems. Experience with SAP or similar ERP systems. PMP certification (or equivalent). Strong decision-making skills, with the ability to prioritize workload and follow through on commitments. Excellent communication skills (verbal, written, and presentation), with the ability to craft clear messages and engage senior executives. Strong interpersonal skills with a proven ability to lead diverse, cross-functional teams. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. ​ Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $114,100.00 and $190,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on November 13, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

You would lead reporting, forecasting, and OKR processes while advising leadership with data-driven insights and coordinating cross-functional initiatives. | The role requires 5–7 years in management consulting, investment banking, or internal strategy, plus strong analytical and communication skills, stakeholder management, and proficiency in Excel, BI tools, and Salesforce. | Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. The Commercial Strategy and Operations Manager will lead key components of the Commercial Strategy and Operations function, serving as a strategic partner to Commercial leaders. This role will independently translate business priorities into actionable plans, strengthen operating processes, and deliver data-driven insights that improve decision-making and advance Commercial goals. This is an individual contributor role with significant functional ownership and cross-functional influence. Responsibilities Own core Commercial Strategy and Operations processes, including operational reporting, OKR performance management, forecasting, and planning. Translate Commercial goals into well-defined projects, priorities, and operating plans, creating focus and accountability across stakeholders. Independently lead complex cross-functional initiatives from scoping through implementation, proactively managing risks, dependencies, decisions, and communication. Serve as a strategic partner to Commercial leaders by translating complex or ambiguous data into clear insights, business implications, and actionable recommendations. Develop executive- and Board-level materials that communicate performance, emerging risks and opportunities, and recommended actions. Identify and implement scalable improvements to Commercial processes, systems, and reporting, using data to demonstrate impact and establish best practices. 90 Day Plan Within your first 90 days at Virta, we expect you will do the following: Develop a strong understanding of Virta’s Commercial strategy, teams, performance drivers, and cross-functional dependencies. Establish trusted relationships with Commercial leaders and key partners across the organization. Assume ownership of core Commercial reporting, planning, and OKR operating cadences. Identify and begin leading a high-impact initiative that improves Commercial effectiveness or operational efficiency. Must-Haves 5-7 years at a leading management consulting firm, investment bank, or internal strategy team Proven ability to independently lead complex, cross-functional initiatives from strategy through implementation. Strong analytical capabilities, with the ability to structure ambiguous problems and translate data into actionable recommendations. Strong executive communication and stakeholder-management skills, including the ability to influence leaders and cross-functional partners. Proficiency with Excel or Google Sheets, business intelligence tools, and Salesforce Values-driven culture Virta’s company values drive our culture, so you’ll do well if: You put people first and take care of yourself, your peers, and our patients equally You have a strong sense of ownership and take initiative while empowering others to do the same You prioritize positive impact over busy work You have no ego and understand that everyone has something to bring to the table regardless of experience You appreciate transparency and promote trust and empowerment through open access of information You are evidence-based and prioritize data and science over seniority or dogma You take risks and rapidly iterate Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected! Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $108,500-$140,500. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers. As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided. As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. Clinical roles: We currently do not hire in the following states: AK, HI, RI Corporate roles: We currently do not hire in the following states: AK, DE, HI, ME, MS, OK, SD, VT. Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Virta’s AI Interview Resources page. https://www.virtahealth.com/careers/ai-interview-resources

Build relationships with government and law-enforcement leaders, manage accounts, tailor investigative workflows, and lead executive reviews to drive adoption, value, and retention. | Requires a bachelor's degree or substantial relevant public-sector experience and at least five years in customer success or account management, preferably in SaaS. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Success Manager, Government – Risk & Fraud based in the United States. The Customer Success Manager will help federal, state, and local government agencies and law enforcement organizations unlock the value of AI-powered risk and fraud solutions. You will work closely with investigative leaders and teams to understand their operational challenges and transform research, records analysis, and investigative workflows. By connecting information across multiple sources, resolving incomplete or conflicting records, and reducing manual review, you will help customers improve efficiency and investigative outcomes. Managing a portfolio of public-sector accounts, you will build strategic relationships, guide AI adoption, and develop tailored customer success plans. This role combines customer advisory, technology enablement, and change management in a collaborative, remote environment focused on meaningful public-sector impact. \n Accountabilities Build and maintain trusted relationships with senior leaders across government agencies and law enforcement organizations, providing strategic guidance throughout the customer lifecycle. Understand customer objectives, investigative processes, and operational priorities to identify relevant use cases for AI-powered risk and fraud solutions. Collaborate with customers to develop success plans that define measurable outcomes, adoption goals, and strategies for long-term value. Identify opportunities to transform investigative workflows, including multi-source subject research, connecting records across databases, resolving incomplete or conflicting information, and reducing manual review. Design tailored workflows that leverage plain-language, AI-driven research to improve investigative efficiency and deliver sustained customer value. Support organizational change by securing executive sponsorship, identifying internal champions, and developing strategies to help investigators and analysts confidently adopt AI-powered tools. Help customers build trust in AI-generated answers by demonstrating the value of source links, supporting evidence, and audit trails in investigative review processes. Partner with product training and support teams to ensure users receive appropriate guidance and develop effective usage practices. Manage a portfolio of customer accounts, prioritizing engagement based on adoption, account health, and other relevant performance indicators. Lead executive business reviews to demonstrate value delivered, review progress, address challenges, and establish shared roadmaps for continued success. Proactively address customer needs, strengthen satisfaction and retention, identify expansion opportunities, and develop strategies to reduce churn. Represent customer needs internally by sharing feedback and insights with Product, Engineering, and other relevant teams to influence future improvements. Collaborate with Sales, Marketing, Product, and Support teams to enhance the overall customer experience and achieve shared objectives. Requirements: Bachelor's degree in a related field, or substantial professional experience in government operations, law enforcement, investigations, or public-sector data and analytics. At least 5 years of experience in Customer Success, Account Management, or a related customer-facing role, ideally within SaaS or subscription-based business models. Strong understanding of government and law enforcement investigative environments, including subject research, case development, identity verification, records resolution, and investigative reporting. Ability to understand how public-sector investigators work and translate their operational needs into relevant technology use cases. Familiarity with data-driven investigative processes and the challenges of researching information across multiple sources. Knowledge of agentic AI and AI-powered investigative platforms is preferred, along with a genuine interest in emerging data and AI technologies. Strong interpersonal and communication skills, with a demonstrated ability to build trusted relationships and advise senior customer stakeholders. Customer-focused and proactive approach to problem-solving, with an emphasis on measurable outcomes, adoption, and customer satisfaction. Ability to guide change management and help customers build confidence in new technology and AI-supported workflows. Experience collaborating across functions, including Sales, Product, Marketing, and Support, to deliver customer value. Excellent organizational and prioritization skills, particularly when managing multiple customer relationships and competing priorities. Ability and willingness to travel up to 25%. Benefits: Target total cash compensation range of $93,100–$172,900 USD for eligible U.S. locations, inclusive of base pay and any target sales incentive. Compensation determined by location, knowledge, skills, experience, and internal equity. Comprehensive medical, dental, and vision insurance. Disability and life insurance coverage. Competitive 401(k) retirement plan with company matching. Flexible vacation, paid sick and safe time, and paid holidays, including two company-wide mental health days. Parental leave and sabbatical leave. Flexible work arrangements, including the option to work from anywhere for up to 8 weeks per year. Employee incentive programs and access to an Employee Stock Purchase Plan. Tuition reimbursement and continuous learning and professional development opportunities. Access to the Headspace app, Employee Assistance Program, fitness reimbursement, and resources supporting mental, physical, and financial well-being. Flexible Spending Accounts and Health Savings Accounts. Optional hospital, accident, sickness, life, and accidental death and dismemberment insurance. Adoption and surrogacy assistance. Commuter benefits and access to a 529 education savings plan. Two paid volunteer days annually, with opportunities to participate in pro-bono consulting and environmental, social, and governance initiatives. An inclusive and flexible workplace culture that supports career growth, collaboration, and work-life balance. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead engineers securing and governing Microsoft AI, data, and cloud solutions while setting service roadmaps, ensuring delivery quality, and supporting cross-practice growth. | Requires at least seven years in cybersecurity, cloud engineering, or a related field, three years in technical leadership, a bachelor's degree, and proficiency in Microsoft security and AI technologies. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The SHI Services Manager, AI Security & Governance leads a team of Engineers and Developers focused on helping customers secure and govern Microsoft AI, agents, data, agent identity, and cloud solutions. The Manager is responsible for a defined portfolio of AI security and governance services while providing specialized security and governance expertise in support of solutions led by other Microsoft Services practice groups. This role provides leadership across team development, solution delivery, engineering and automation, customer advisory, and capability development. The Manager helps customers establish practical security, identity, data protection, compliance, monitoring, and governance controls needed to responsibly adopt AI and agent technologies. The Manager serves as both a people leader and capability leader, ensuring the team delivers secure, scalable, and business outcome-focused solutions within its areas of responsibility. This role works closely with Data and AI, Digital Workplace, Enterprise Security, Azure Cloud Services, sales, solution architects, delivery leaders, Microsoft, and customer stakeholders to bring AI security and governance expertise into broader customer solutions. Role Description Team Leadership and Talent Development Lead, coach, and develop a team of Engineers and Developers focused on AI security, data security, identity, governance, automation, and related Microsoft technologies. Establish clear performance expectations, career development plans, and technical growth pathways. Build a culture of innovation, accountability, collaboration, engineering excellence, and continuous learning. Support recruiting, hiring, onboarding, and retention efforts to develop a strong AI security and governance capability. Foster knowledge sharing and community building across Microsoft Services practices. AI Security & Governance Capability Development Define and evolve the roadmap for the AI security and governance services assigned to the team, including advisory, assessment, implementation, engineering, automation, and operational enablement offerings. Develop repeatable capabilities for AI security architecture, agent security controls, AI identity and access, data protection, compliance integration, security monitoring, threat protection, and security-focused governance. Partner with Microsoft and internal stakeholders to align the team’s services with evolving Microsoft AI, security, compliance, identity, and data capabilities. Develop reusable intellectual property for the team’s portfolio, including reference architectures, implementation methodologies, security patterns, governance controls, accelerators, automation, code, templates, and best practices. Identify emerging AI security and governance trends and recommend focused investments that strengthen SHI’s ability to help customers adopt AI securely. Delivery Excellence Provide delivery oversight and guidance for customer engagements owned by the AI Security & Governance team. Ensure consistent delivery quality through architecture reviews, engineering standards, testing, governance controls, documentation, and operational best practices. Guide the application of Microsoft Entra, Microsoft Purview, Microsoft Defender, Microsoft Sentinel, Microsoft Security Copilot, Agent 365, and related technologies within the team’s areas of responsibility. Support escalation management and risk mitigation for complex customer engagements involving the team’s services and expertise. Ensure solutions are scalable, supportable, and aligned with enterprise architecture, privacy, compliance, and security standards. Manage team capacity, utilization, workload, project health, and skills alignment to support reliable delivery and sustainable growth. Engineering and Service Delivery Automation Make automation a core component of how the AI Security & Governance team designs, develops, and delivers its services. Identify repeatable activities within the team’s delivery portfolio that can be standardized, automated, and converted into reusable intellectual property. Guide development of scripts, tools, integrations, accelerators, and automation that improve the speed, quality, consistency, and efficiency of the team’s delivery work. Promote modern engineering practices using GitHub, CI/CD, PowerShell, Bicep, APIs, Infrastructure as Code, testing, and reusable components where appropriate to the team’s services. Establish practices for source control, code review, testing, documentation, release management, support, and lifecycle management for assets developed by the team. Collaborate with adjacent practice groups to align reusable engineering assets and avoid unnecessary duplication. Cross-Practice Collaboration and Solution Support Partner with Data and AI, Digital Workplace, Enterprise Security, Azure Cloud Services, and other Microsoft Services teams to incorporate appropriate security and governance capabilities into broader customer solutions. Provide AI security, identity, data protection, compliance, monitoring, and governance expertise in support of services and engagements led by other practice groups. Collaborate with agentic solution teams on security and governance requirements for Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry, Agent 365, custom agents, and related technologies. Work with Enterprise Security leadership to align AI-specific security capabilities with SHI’s broader Microsoft security portfolio and delivery standards. Contribute to shared customer governance models, production-readiness approaches, reference architectures, and solution patterns without duplicating ownership held by adjacent teams. Establish clear engagement models, responsibilities, and handoffs that allow teams to combine expertise and deliver an integrated customer experience. Solution Advisory and Technical Leadership Serve as a technical advisor for strategic customer opportunities that require the team’s AI security and governance expertise. Guide solution decisions within the team’s areas of responsibility, including AI and agent identity, access, data protection, monitoring, threat detection, compliance, and security controls. Collaborate with solution architects, engineering leaders, developers, and delivery teams to ensure technical consistency and alignment. Promote security by design and governance by design approaches that connect business outcomes to technical implementation. Contribute thought leadership on AI security, agent security, secure development, delivery automation, responsible AI, and enterprise governance practices. Business Growth and Customer Success Partner with sales, presales, and adjacent practice teams to support pipeline development, opportunity strategy, and solution positioning involving AI security and governance. Participate in customer workshops, executive briefings, architecture discussions, and strategic planning sessions where the team’s expertise is required. Support revenue growth, customer retention, and expansion opportunities within the team’s assigned portfolio and through cross-practice solutions. Ensure customer engagements deliver measurable business outcomes and strong customer satisfaction. Contribute to success stories, case studies, sales enablement, and market-facing thought leadership. Behaviors and Competencies Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. Business Acumen: Can develop and execute business plans to drive growth and profitability. Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs. Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts. Customer-Centric Mindset: Can take ownership of customer-centric initiatives, ensuring products and services align with customer needs. Collaborates with cross-functional teams to integrate customer feedback into product development. Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions. Skill Level Requirements This role requires strength across the following areas. Deep expertise in every platform is not required, but broad experience across these capabilities is important for success. Candidates should not self-select out if they do not meet every preferred qualification. Bachelor's degree in a technical, business, or related field, or equivalent practical experience. Seven or more years of experience delivering solutions across cybersecurity, cloud engineering, software development, automation, identity, data protection, AI governance, or related technologies. Three or more years of experience leading technical teams, practices, or consulting organizations. Experience leading Engineers, Developers, Architects, Consultants, or similarly technical professionals. Strong understanding of AI security, agent security, identity, data protection, information governance, compliance, monitoring, threat detection, and incident response. Experience with Microsoft Entra, Microsoft Purview, Microsoft Defender, Microsoft Sentinel, Microsoft Security Copilot, or related Microsoft security technologies. Understanding of Microsoft 365 Copilot, Microsoft Foundry, Agent 365, Microsoft Fabric, Azure AI, or related AI and data platforms. Experience using automation to improve service delivery, engineering, or operational processes. Understanding of GitHub, CI/CD, PowerShell, Bicep, APIs, Infrastructure as Code, source control, testing, and reusable engineering components. Proven success working across multiple technical practices or delivery teams to support integrated customer solutions. Experience building service offerings, accelerators, automation, methodologies, technical communities, or reusable intellectual property. Strong executive communication, stakeholder management, and organizational leadership skills. Relevant certifications may include Microsoft Certified: Cybersecurity Architect Expert, Microsoft Certified: Identity and Access Administrator Associate, Microsoft Certified: Information Security Administrator Associate, Microsoft Certified: Security Operations Analyst Associate, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure AI Engineer Associate, or equivalent experience. Other Requirements Ability to work independently while collaborating effectively with sales, delivery, engineering, development, and leadership stakeholders. Willingness to travel to support client engagements, workshops, and internal enablement activities, up to 20%. Commitment to continuous learning across Microsoft AI, security, identity, data, governance, development, and automation technologies. Strong ethical standards with disciplined adherence to data privacy, governance, compliance, secure development, and security policies. This role sits at the intersection of AI innovation, security, governance, engineering, and service delivery automation. It offers the opportunity to lead talented Engineers and Developers, own a focused portfolio of AI security and governance services, and collaborate across SHI to help organizations move AI and agent solutions into secure, governed, enterprise-scale production environments. Your Success at SHI People who are successful in this role tend to demonstrate: High employee engagement, retention, and skill development across a growing AI security and governance team. Consistent delivery quality, strong customer satisfaction, and practical judgment across the services owned by the team. The ability to balance AI innovation with security, governance, data privacy, compliance, and operational readiness. Measurable improvements in delivery speed, consistency, scalability, and quality through automation and reusable intellectual property within the team’s portfolio. Growth of the team’s AI security and governance services, pipeline, reusable assets, and capability maturity. Strong collaboration across Data and AI, Digital Workplace, Enterprise Security, Azure Cloud Services, sales, presales, delivery, engineering, leadership, and Microsoft partner teams. Clear ownership of assigned services combined with a collaborative approach to solutions led by other practice groups. A genuine passion for developing technical talent and helping customers adopt AI securely and responsibly. The base salary for this position is $185,000 - $200,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $230,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Own technical direction and delivery for clinical operations systems such as scheduling, dispatch, and mobile workflows, while translating field challenges into technical solutions. | Requires 5–10 years of production software engineering experience across backend services, APIs, and data flows, plus experience coaching and mentoring an engineering team. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Engineering Lead, Clinical Operations based in the United States. We are seeking an Engineering Lead to build and improve the technology that enables clinical teams to deliver services in the field and in members’ homes. In this hands-on role, you will own technical direction and delivery across scheduling, dispatch, mobile workflows, and systems connecting equipment and home technology to daily operations. You will work directly with supervisors, clinical field staff, and operational leaders to understand real-world challenges and develop practical solutions that improve visibility and coordination. A key early initiative may involve building an operational command system that helps supervisors monitor activities, respond to disruptions, and make informed decisions throughout the day. You will combine product thinking with strong engineering execution, moving from problem discovery and prototyping to implementation and measurable improvements. Initially, the role may have no direct reports, with the opportunity to coach and eventually manage a small team of one or two engineers. \n Accountabilities Work directly with supervisors, clinical field staff, and operations leaders to understand scheduling, travel, capacity, handoffs, and the exceptions that affect daily operations. Build operational visibility and intervention tools that give supervisors relevant context, distinguish confirmed information from missing data, and help them respond effectively to changing conditions. Develop scheduling and dispatch capabilities that match people and visits to practical constraints, while allowing operational teams to review and adjust plans. Build, maintain, and debug APIs, mobile workflows, integrations, and data flows that support field teams, connected equipment, and home technology. Design and deliver an operational command system that helps supervisors identify disruptions such as delayed visits, equipment shortages, vehicle issues, or changes in member availability. Prototype solutions quickly and deliver focused improvements, making thoughtful decisions about what to build, integrate, or purchase. Use AI actively for software development, investigation, prototyping, analysis, and workflow capabilities, while verifying system behavior and ensuring failures are understandable and recoverable. Work closely with end users to test solutions, gather feedback, and refine technology based on actual operational needs. Coach engineers and gradually take responsibility for a small number of direct reports as the team develops. Establish clear technical ownership, maintain sound engineering practices, and make realistic delivery commitments. Collaborate with Product, Special Projects, IT, and other operational stakeholders on shared workflows, dependencies, and initiatives. Expected milestones: First 90 days: Develop a clear understanding of field operations, deliver an improvement used by supervisors or field staff, and demonstrate its impact. Establish a focused technical plan based on real operational constraints and recurring exceptions. First six months: Deliver several useful improvements that help supervisors understand and respond to disruptions more effectively, strengthen scheduling and field workflows, and establish clear technical ownership. Requirements: Strong experience as a production software engineer, with a track record of owning meaningful technical work from discovery through delivery. Ability to work across backend services, APIs, data flows, user interfaces, and operational workflows to solve practical business problems. Strong product instincts and the ability to understand unfamiliar domains by working directly with the people who use the systems being developed. A curious, iterative approach to engineering, with examples of exploring unfamiliar systems, building practical prototypes, or tracing complex failures across technical boundaries. Practical experience using AI in software engineering, including development, investigation, prototyping, or analysis. Experience building or integrating AI-powered capabilities, with the ability to verify results, evaluate performance, and understand potential failure scenarios. Demonstrated ability to deliver reliable software in dynamic operational environments where priorities and conditions can change throughout the day. Experience coaching engineers and an interest in taking responsibility for a small engineering team as it grows. Formal people-management experience is beneficial but not essential; demonstrated engineering leadership and mentoring experience are also valued. Strong problem-solving skills, adaptability, and willingness to experiment with unfamiliar tools and technologies. Excellent communication and collaboration skills, with the ability to work effectively with frontline users, technical teams, and business stakeholders. Ability to translate operational challenges into practical technical solutions and deliver improvements incrementally. Benefits: Base salary: Estimated annual range of $223,100–$290,000, with final compensation based on factors including experience, education, certifications, market data, and internal equity. Equity: Equity opportunities and access to an Employee Stock Purchase Plan (ESPP) offering discounted stock purchases. Performance incentives: Performance-based bonus program. Retirement: 401(k) plan with company matching. Healthcare: Comprehensive medical, dental, and vision coverage. Time off: Flexible paid time off, sick leave, and monthly company holidays. Work-life balance: No-Meeting Fridays and access to mental health resources. Remote work: Remote-first culture that supports flexibility and collaboration. Home office support: Reimbursement for office setup expenses. Connectivity: Monthly cell phone and internet stipend. Family support: Paid parental leave for all new parents. Professional development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional benefits: Regular compensation reviews and other employee well-being initiatives. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Create, edit, and maintain technical documentation and manage knowledge repositories while ensuring documentation standards are followed. | Requires a bachelor's degree, 4–6 years of technical writing experience with complex software applications, proficiency with documentation tools, and strong project management and communication skills. | Overview The Technical Writer will coordinate assigned documentation projects within established timelines and standards to create, edit, and maintain high-quality technical documents for internal and external use. These may include manuals, processes and procedures, technical requirements and design documents, client-facing communications, and other materials as needed. Responsible for knowledge management repositories and documentation standards for the Implementation and Client Training Centers of Excellence (COE). Responsibilities Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience. Develop and maintain detailed repositories of reference materials. Evaluate current content and recommend improvements to documentation, processes, and formats. Develop content in alternative media forms for maximum usability. Contribute to and apply documentation standards and protocols. Plan, develop, organize, write, and edit procedures and manuals. Research and document technical design specifications and requirements. Edit existing content to conform to standards and maximize clarity. Maintain a comprehensive library of technical terminology and standards. Analyze documents to maintain continuity of style and content. Provide technical writing guidance to business partners and teams. Communicate directly with management and development teams regarding documentation. Plan future content to maintain consistency and quality. Support information governance requirements and documentation standards. Qualifications Bachelor's degree in Computer Science, Communications, or a related field or equivalent work experience. Minimum 4-6 years of significant technical, functional, and user-facing writing background. Proven excellence in creating documents for complex software applications. Proven excellence in written and verbal communication skills. Strong attention to detail. Strong project management skills. Ability to write in explanatory and procedural styles for multiple audiences. Proven excellence in configuring and customizing SharePoint systems according to company and team specifications. Proven excellence in analysis, documentation, and presentation tools, such as Microsoft Word, Excel, PowerPoint, Confluence, Jira, Visio, Adobe, etc. Proficient skill in Articulate 360 and other well-adopted online authoring tools. A background in the healthcare industry is a plus. Familiarity with the SDLC and software development. Certification through the Society for Technical Communicators is a plus. PMP certification is a plus. Cognitive / Mental Requirements: Communicating with others to exchange information. Problem-solving and thinking critically. Completing tasks independently. Making timely decisions in the context of a workflow. Assessing the accuracy, neatness and thoroughness of the work assigned. Remembering and adhering to processes and protocols. Physical Requirements and Working Conditions: Remaining in a stationary position, often standing or sitting for prolonged periods. Communicating with others to exchange information. May travel up to 10% Base compensation ranges from $72,000 to $108,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Since this job will be based remotely, all interviews will be conducted virtually. Date of posting: 11/13/2026 Applications are assessed on a rolling basis. We anticipate that the application window will close on 12/13/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-Remote