SHI International Corp.

Lead and manage multiple complex projects ensuring scope, schedule, budget, quality, and stakeholder alignment. | Bachelor's degree with 7+ years project management experience and PMP certification, strong in PMI methodologies and cross-functional leadership. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Senior Project Manager (Sr. PM) is responsible for leading the planning, execution, governance, and successful delivery of complex customer-facing and internal strategic initiatives across Data Center Infrastructure, Artificial Intelligence (AI), Cybersecurity, and related technology solution domains. Utilizing PMI project management methodologies and best practices, the Sr. PM ensures projects are delivered within approved scope, schedule, budget, and quality objectives while maintaining a high level of customer satisfaction. Acting as the primary point of contact and trusted advisor for customers and key stakeholders, the Sr. PM provides end-to-end project leadership from opportunity engagement and solution validation through implementation and project closure. This role partners closely with Sales, Presales, Engineering, Integration Center Operations, Logistics, Delivery Services, Warehouse Operations, and Customer teams to coordinate resources, manage dependencies, validate requirements, review configurations and bills of materials, mitigate risks, and drive successful outcomes. Operating under the direction of the Director of PMO, the Sr. PM leads highly visible, cross-functional initiatives and provides governance, executive-level communication, financial oversight, risk management, and change control throughout the project lifecycle. The individual is expected to proactively identify challenges, drive resolution of complex issues, facilitate stakeholder alignment, and contribute to the continuous improvement and maturity of the IDCS Project Management Office. Through strong leadership, customer engagement, and operational excellence, the Sr. PM plays a critical role in ensuring successful delivery of Data Center, AI, Cybersecurity, and digital transformation initiatives while supporting the strategic growth objectives of the organization. The IDCS Senior Project Manager reports to the Director of IDCS PMO. This position is required to report to the SHI Piscataway, NJ office location as determined by SHI management with some travel. Role Description Project Leadership & Customer Engagement Serve as the primary point of contact and trusted advisor for customers, internal stakeholders, and project teams throughout the project lifecycle. Host, plan, and facilitate project kickoff meetings with customers, sales teams, engineering, and delivery stakeholders to establish project objectives, success criteria, roles, responsibilities, timelines, and expectations. Lead multiple concurrent customer-facing and internal initiatives across Data Center Infrastructure, Artificial Intelligence (AI), Cybersecurity, and related technology solution domains. Provide proactive project leadership from opportunity engagement and solution validation through implementation, deployment, and project closure. Conduct regular governance reviews, status meetings, executive briefings, and customer updates to ensure alignment and transparency. Project Planning, Execution & Delivery Develop and maintain comprehensive project plans, schedules, milestones, resource requirements, and communication plans to ensure successful delivery within scope, budget, and schedule. Manage project execution utilizing PMI-based project management methodologies, tools, and best practices. Track project deliverables, dependencies, critical milestones, risks, and action items while adjusting project plans to accommodate changing priorities, urgent customer requests, and evolving business requirements. Drive project activities to completion and ensure all customer commitments and contractual deliverables are achieved. Technical Validation & Solution Readiness Validate customer requirements, technical configurations, statements of work, bills of materials (BOMs), and build documentation to ensure accuracy, completeness, and alignment prior to project execution. Partner with Engineering, Presales, and Solution Architects to verify design approvals and deployment readiness before project commencement. Review implementation plans and coordinate readiness activities to ensure successful deployment outcomes. Cross-Functional Coordination & Resource Management Coordinate and align activities across Sales, Presales, Engineering, Integration Center Operations, Warehouse Operations, Logistics, Delivery Services, Data Center Operations, AI, Cybersecurity, and Customer teams. Verify inventory availability and stock levels for project-related equipment and materials prior to project initiation. Coordinate domestic and international shipping, logistics, delivery schedules, and deployment activities to meet customer requirements. Facilitate resource planning and scheduling activities, including field engineers, technicians, integration teams, and third-party vendors. Customer Satisfaction & Communication Management Maintain consistent and effective communication with customers and internal stakeholders to ensure expectations are clearly understood and managed. Keep customers and project teams informed of upcoming milestones, dependencies, project health, risks, and action items. Build strong customer relationships through proactive engagement, responsiveness, and effective issue resolution. Ensure timely communication of project changes, impacts, risks, and decisions to all relevant stakeholders. Risk, Issue & Escalation Management Proactively identify, evaluate, and mitigate project risks, assumptions, constraints, and dependencies. Serve as the primary escalation point for project-related issues and coordinate resolution efforts across customers, vendors, partners, and internal organizations. Engage leadership and escalation management resources when necessary to facilitate resolution of critical issues and maintain project momentum. Develop mitigation strategies and recovery plans to minimize project impacts and improve delivery outcomes. Governance, Documentation & Reporting Maintain project governance artifacts including project plans, RAID logs, status reports, executive dashboards, meeting minutes, decision logs, and change requests. Record, document, and distribute meeting minutes and action items for project meetings, governance reviews, customer calls, and executive discussions. Provide accurate project reporting, forecasts, and performance metrics to leadership and stakeholders. Ensure compliance with PMO governance standards, project methodologies, and organizational processes. Operational Management Support project forecasting, resource planning, and tracking activities. Monitor project performance and manage scope changes through established change control processes. Ensure operational readiness and coordination across all delivery functions to achieve successful project outcomes. Continuous Improvement & Organizational Maturity Lead post-project reviews, lessons learned sessions, and project retrospectives to identify improvement opportunities. Analyze project outcomes and implement process enhancements to improve delivery efficiency, customer experience, quality, and scalability. Contribute to the continuous improvement and maturity of the IDCS PMO through standardization, governance enhancements, knowledge sharing, and best practice adoption. Mentor and support junior project managers while promoting a culture of accountability, collaboration, and operational excellence. Behaviors and Competencies Collaboration and Influence: Builds partnerships and trust across stakeholders to achieve shared outcomes without positional authority. Strategic Orientation: Connects project work to organizational priorities and anticipates downstream impacts. Execution Discipline: Maintains structure, organization, and precision across multiple simultaneous projects. Communication Excellence: Delivers information clearly, concisely, and appropriately for diverse audiences. Adaptability and Resilience: Quickly adjusts to shifting priorities or constraints while maintaining a positive approach. Accountability and Ownership: Delivers on commitments and upholds high standards of integrity, reliability, and quality. Skill Level Requirements Education Bachelor's Degree in Business, Management, Information Technology, Engineering, Computer Science, or related field. Experience 8+ years of Project Management experience managing complex technology projects. 5+ years leading large-scale infrastructure, Data Center, AI, Cybersecurity, or cloud initiatives. 7+ years of experience managing customer-facing engagements from initiation through closure. Demonstrated success leading multi-disciplinary teams across multiple workstreams. Experience presenting project updates to executive leadership and customers. Strong background in risk management, governance, and stakeholder communications. Required Skills Detail oriented with strong time management and prioritization skills. Capable of determining priorities, goals, and objectives of assigned projects and tasks. Excellent multitasking, follow-up, and execution of assignments. Excellent organizational skills. Ability to clearly document and communicate project tasks and progress. Ability to work independently and in a team environment. Excellent communication, interpersonal, and strategic thinking skills. Ability to effectively work in a team environment and under general supervision. Understanding and adherence to PMI basic principles. Ability to manage several projects simultaneously and ensure accurate status updates and timely closeouts. Ability to work under strict deadlines with a high volume of activity. Ability to stay self-motivated and self-directed. Relationship Management. Project Governance. Risk & Issue Management. Change Management. Cross-Functional Leadership. Conflict Resolution. Negotiation & Influence. Continuous Improvement. Team Development & Mentoring. SharePoint, MS Teams, and MS Office proficiency. Technical Knowledge Preferred experience in one or more of the following: Data Center Infrastructure Compute, Storage & Networking Infrastructure Modernization AI Infrastructure & GPU Platforms NVIDIA Ecosystem High-Performance Computing (HPC) Cloud Technologies (Azure, AWS, GCP) Cybersecurity Solutions Security Operations Digital Transformation Programs Automation & Orchestration Preferred Certifications PMP (Project Management Professional) AI Project Management NVIDIA AI Certifications Cloud Certifications (Azure, AWS, GCP) Other Requirements Required to report to the SHI Piscataway, NJ office location as determined by SHI management. Some travel required. Ability to support customer-facing and internal strategic initiatives across Data Center Infrastructure, Artificial Intelligence (AI), Cybersecurity, and related technology solution domains. Ability to manage projects throughout the full project lifecycle, from opportunity engagement and solution validation through implementation, deployment, and closure. Ability to coordinate and align activities across Sales, Presales, Engineering, Integration Center Operations, Logistics, Delivery Services, Warehouse Operations, Data Center Operations, AI, Cybersecurity, and Customer teams. Ability to validate customer requirements, technical configurations, statements of work, bills of materials (BOMs), and deployment readiness prior to execution. Ability to manage multiple concurrent projects while balancing scope, schedule, budget, quality, customer expectations, risks, and dependencies. Ability to communicate effectively with customers, executives, technical stakeholders, vendors, and cross-functional teams. Commitment to PMO governance standards, PMI project management methodologies, organizational processes, and continuous improvement initiatives. Ability to mentor and support junior project managers while fostering a culture of accountability, collaboration, and operational excellence. The estimated annual pay range for this position is $150,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Provide technical security expertise and support sales through consultative engagements and solution development. | Requires 5+ years technical cybersecurity experience, 3+ years presales consulting, relevant certifications, and ability to communicate complex security solutions. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Presales Solutions Engineer – Security will be a customer-facing endpoint security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business.  The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities. This remote position may be required to report to the office in Austin, Texas, as required for business needs and as determined by SHI management. Role Description • Collaboration  with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve • Understand the company’s service offerings in all solution practice areas by attending company training and expanding knowledge through self-study • Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training • Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape • Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills • Developing collateral to assist with cybersecurity sales engagements • Developing use cases in the SHI lab to support sales engagements Behaviors and Competencies • Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. • Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. • Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. • Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. • Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. • Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. • Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. • Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. • Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. • Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. Skill Level Requirements • Experience and understanding of security frameworks such as NIST, HITRUST, CIS, etc. - Intermediate • Strong technical endpoint security knowledge, including but not limited to EDR, EPP, XDR, and other endpoint-related security controls. - Intermediate • Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate Other Requirements • Completed Bachelor’s Degree or relevant work experience required • 5+ years experience in a technical cybersecurity role • 3+ years experience in Security Pre-Sales Consulting • Advanced certification in one or more of the following mainstream technologies preferred: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security OEMs • Travel to client locations required up to 20%, for customer meetings, internal meetings or engagements, travel to customer or partner sites, conferences, and SHI offices • Extended hours are required to complete some special projects The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Design and implement network and security solutions, lead projects, and advise technical sales teams. | 5-7 years technical experience including consulting and implementing Cisco, Palo Alto, and cloud networking security solutions. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary SHI's Network & Security Solutions Architects will represent SHI as the trusted advisor on all areas of Networking (i.e., routing, switching, load balancing, VXLAN, SDWAN, firewalls, etc.) & Network Security (e.g., NGFW / VPN / NAC / SASE / etc.). They will possess skillsets related to analyzing, designing, and implementing Security, Cloud, and Data Center (on-prem / hybrid) Network services. This includes initiating and participating in projects comprised of both technical and non-technical team members. Consultants will possess excellent communication & collaboration skills and the ability to produce professional presentations intended to influence at all levels of an organization. This position is a remote position with home office setup as determined by SHI management. Role Description • Performs Implementation services that may include design, architecture analysis, deployment, troubleshooting, configuration, upgrades, migrations, and network engineering • Assists leadership with strategy and develops technical roadmaps for future Networking & Security services (e.g., Route/Switch, Cloud WAN, SDWAN, SASE, etc.) • Serve as the technical lead and subject matter expert on Customer projects / workshops and being accountable for the project outcomes • Collect, produce, and update deployment and design documentation • Develop, update, and continually improve Network & Security Service offerings • Act as a trusted advisor for our technical sales teams, assist with opportunity discovery, participate in customer solution / engagement scoping, and sales enablement efforts • Assist sales / pre-sales teams in identifying and closing opportunities through customer meetings and presentations • Identify, develop, and document best practices / recommendations (people/process/ technology), and assist with strategy & roadmap planning • Effectively communicate findings and recommendations to technical and executive Customer stakeholders through written deliverables and verbal presentations • Evangelize SHI Network & Security Service Offerings across SHI and Partner community through webinars, meetups, and conferences • Develop reports, lessons learned, presentations and supporting documentation for both Customer engagements and internal discussions • Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape • Obtain applicable technical certifications, directed by annual professional development plans & leadership Behaviors and Competencies • Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. • Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. • Documentation: Independently produces and maintains documentation for routine processes; ensures accuracy and consistency. • Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success. • Problem Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. • Teamwork: Can lead a team effectively, facilitate cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential. • Self – Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. Skill Level Requirements • Strong proficiency in cloud architecture (AWS, Azure, or Google Cloud). • Solid understanding of microservices, APIs, and containerization (Docker, Kubernetes). • Expertise in solution design across enterprise systems, integration platforms, and data layers. • Strong background in system security, data privacy, and compliance. • Ability to translate complex technical concepts into clear, business-oriented language. • Experience with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks. • Proficient in software development methodologies (Agile, DevOps). • Excellent problem-solving, collaboration, and communication skills. Other Requirements • Bachelor’s, Technical degree, or related work experience (Network Engineering / Computer Science / etc.) • Minimum 5-7 years of technical experience with increasing responsibility • Minimum 3-5 years’ experience consulting, designing, implementing, and integrating Cisco, Palo Alto, Juniper, and other Networking technologies (e.g., Cloud WAN / SDWAN / SASE / etc.) • Combined experience as Network Consultant, Operations, and Administration • Proficiency with the design, implementation, and configuration of Cisco, Palo Alto, and Cloud networking & security solutions (e.g., Cloud WAN, SDWAN, SASE, etc.). • Available to travel to client sites upon reasonable request • Preferred certifications: Cisco – CCNA, CCNP, CCIE, Cloud Networking Certifications (AWS / Azure), Palo Alto – PCNSE The estimated annual pay range for this position is $100,000 - $175,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Maintain and support IT infrastructure including servers, networks, endpoint management, and provide technical support and system security. | Requires 1-2 years IT systems administration experience, CompTIA A+ certification, and knowledge of Windows Server, Active Directory, Microsoft 365, and endpoint management. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure. This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational. The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations. Role Description • Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance. • Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure. • Manage user accounts, permissions, access controls, groups, and system security settings. • Monitor system health, performance, backups, alerts, and security events. • Troubleshoot hardware, software, network, endpoint, and application issues. • Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures. • Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations. • Maintain technical documentation, support procedures, asset information, and knowledge base articles. • Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies. • Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures. Behaviors and Competencies • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. • Judgment: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience. • Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions. • Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively. • Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions. Skill Level Requirements • Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Basic • Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations. - Basic • Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS). - Basic • Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration. - Basic • Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions. - Basic Other Requirements • Associate’s or bachelor’s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration. • 1–2 years of experience in systems administration or a related IT support role. • Experience with Windows Server, Active Directory, Microsoft 365, and networking. • Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions. • Ability to work weekends and flexible hours • Ability to move or lift up to 50 lbs. • Certifications required: CompTIA A+, Network+, or Security+ • Advanced certifications such as the following preferred: Microsoft Certified: Azure Administrator Associate, VMware VCP or equivalent virtualization certification, Microsoft 365, Windows Server, or endpoint management certifications Preferred • Experience with scripting or automation tools such as PowerShell. • Familiarity with cybersecurity best practices, patch management, and endpoint compliance. • Experience supporting enterprise applications, mobile devices, printers, peripherals, and business technology systems. • Knowledge of virtualization technologies and cloud platforms such as Azure or AWS. The base salary range for this position is $70,000 - $100,000. The estimated on-target earnings, or OTE, which includes a base salary, are $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Maintain and support IT infrastructure including user devices, servers, networks, Microsoft 365, and endpoint management systems to ensure reliability and security. | 1-2 years systems administration experience with knowledge of Windows Server, Active Directory, Microsoft 365, UEM platforms, and relevant certifications like CompTIA A+. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure. This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational. The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations. Role Description • Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance. • Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure. • Manage user accounts, permissions, access controls, groups, and system security settings. • Monitor system health, performance, backups, alerts, and security events. • Troubleshoot hardware, software, network, endpoint, and application issues. • Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures. • Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations. • Maintain technical documentation, support procedures, asset information, and knowledge base articles. • Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies. • Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures. Behaviors and Competencies • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. • Judgment: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience. • Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions. • Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively. • Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions. Skill Level Requirements • Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Basic • Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations. - Basic • Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS). - Basic • Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration. - Basic • Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions. - Basic Other Requirements • Associate’s or bachelor’s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration. • 1–2 years of experience in systems administration or a related IT support role. • Experience with Windows Server, Active Directory, Microsoft 365, and networking. • Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions. • Ability to work weekends and flexible hours • Ability to move or lift up to 50 lbs. • Certifications required: CompTIA A+, Network+, or Security+ • Advanced certifications such as the following preferred: Microsoft Certified: Azure Administrator Associate, VMware VCP or equivalent virtualization certification, Microsoft 365, Windows Server, or endpoint management certifications Preferred • Experience with scripting or automation tools such as PowerShell. • Familiarity with cybersecurity best practices, patch management, and endpoint compliance. • Experience supporting enterprise applications, mobile devices, printers, peripherals, and business technology systems. • Knowledge of virtualization technologies and cloud platforms such as Azure or AWS. The base salary range for this position is $70,000 - $100,000. The estimated on-target earnings, or OTE, which includes a base salary, are $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Maintain and support IT infrastructure including user devices, servers, networks, Microsoft 365, and endpoint management systems. | 1-2 years systems administration experience with Windows Server, Active Directory, Microsoft 365, UEM platforms, and relevant certifications. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure. This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational. The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations. Role Description • Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance. • Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure. • Manage user accounts, permissions, access controls, groups, and system security settings. • Monitor system health, performance, backups, alerts, and security events. • Troubleshoot hardware, software, network, endpoint, and application issues. • Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures. • Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations. • Maintain technical documentation, support procedures, asset information, and knowledge base articles. • Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies. • Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures. Behaviors and Competencies • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. • Judgment: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience. • Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions. • Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively. • Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions. Skill Level Requirements • Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Basic • Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations. - Basic • Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS). - Basic • Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration. - Basic • Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions. - Basic Other Requirements • Associate’s or bachelor’s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration. • 1–2 years of experience in systems administration or a related IT support role. • Experience with Windows Server, Active Directory, Microsoft 365, and networking. • Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions. • Ability to work weekends and flexible hours • Ability to move or lift up to 50 lbs. • Certifications required: CompTIA A+, Network+, or Security+ • Advanced certifications such as the following preferred: Microsoft Certified: Azure Administrator Associate, VMware VCP or equivalent virtualization certification, Microsoft 365, Windows Server, or endpoint management certifications Preferred • Experience with scripting or automation tools such as PowerShell. • Familiarity with cybersecurity best practices, patch management, and endpoint compliance. • Experience supporting enterprise applications, mobile devices, printers, peripherals, and business technology systems. • Knowledge of virtualization technologies and cloud platforms such as Azure or AWS. The base salary range for this position is $70,000 - $100,000. The estimated on-target earnings, or OTE, which includes a base salary, are $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Maintain and support IT infrastructure including user devices, servers, networks, Microsoft 365, and endpoint management systems to ensure reliability and security. | 1-2 years systems administration experience, knowledge of Windows Server, Active Directory, Microsoft 365, UEM platforms, and relevant certifications like CompTIA A+. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure. This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational. The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations. Role Description • Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance. • Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure. • Manage user accounts, permissions, access controls, groups, and system security settings. • Monitor system health, performance, backups, alerts, and security events. • Troubleshoot hardware, software, network, endpoint, and application issues. • Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures. • Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations. • Maintain technical documentation, support procedures, asset information, and knowledge base articles. • Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies. • Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures. Behaviors and Competencies • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. • Judgment: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience. • Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions. • Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively. • Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions. Skill Level Requirements • Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Basic • Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations. - Basic • Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS). - Basic • Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration. - Basic • Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions. - Basic Other Requirements • Associate’s or bachelor’s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration. • 1–2 years of experience in systems administration or a related IT support role. • Experience with Windows Server, Active Directory, Microsoft 365, and networking. • Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions. • Ability to work weekends and flexible hours • Ability to move or lift up to 50 lbs. • Certifications required: CompTIA A+, Network+, or Security+ • Advanced certifications such as the following preferred: Microsoft Certified: Azure Administrator Associate, VMware VCP or equivalent virtualization certification, Microsoft 365, Windows Server, or endpoint management certifications Preferred • Experience with scripting or automation tools such as PowerShell. • Familiarity with cybersecurity best practices, patch management, and endpoint compliance. • Experience supporting enterprise applications, mobile devices, printers, peripherals, and business technology systems. • Knowledge of virtualization technologies and cloud platforms such as Azure or AWS. The base salary range for this position is $70,000 - $100,000. The estimated on-target earnings, or OTE, which includes a base salary, are $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Lead and manage enterprise network security infrastructure and team to enforce security standards and ensure compliance. | 7-10+ years network security experience with 3+ years leadership, bachelor's degree, and deep technical expertise in firewalls, cloud security, and networking. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Manager - Network Security is responsible for the design, implementation, operation, and continuous improvement of enterprise network security infrastructure. This role leads the protection of organizational systems, networks, and data against evolving threats while ensuring high availability, regulatory compliance, and operational excellence across on-premises, cloud, and hybrid environments. This position partners closely with Infrastructure, Cloud, Application, Security Operations, Compliance, and Business teams to establish secure architecture, enforce security standards, and drive strategic initiatives that align with organizational risk tolerance and business objectives. This position is required to report to the Somerset, NJ office location on a hybrid basis. Role Description Leadership & Strategy Lead, mentor, and develop a team of network security engineers. Define and execute the enterprise network security strategy and multi-year roadmap. Establish and maintain security standards, policies, procedures, and operational runbooks. Manage security initiatives, including project delivery, budgets, vendors, and managed service providers. Partner with leadership to assess risk, report on security posture, and drive continuous improvement. Security Engineering Design and maintain secure network architectures for on-premises, cloud, and hybrid environments. Implement and support security technologies, including: Next-generation firewalls (NGFW) Secure web gateways and proxy services DDoS protection solutions Network Access Control (NAC) SIEM integrations and security telemetry Multi-factor authentication (MFA) and identity-aware security controls Support cloud security initiatives across Azure, AWS, and Microsoft 365 environments. Risk, Compliance & Governance Support regulatory and compliance initiatives, including: GDPR HIPAA SOX PCI-DSS NIST ISO 27001 Conduct security assessments, audits, architecture reviews, and vulnerability management activities. Ensure security documentation, standards, and operational playbooks remain accurate and up to date. Collaboration & Communication Partner with Infrastructure, Security Operations Center (SOC), Cloud, and Application teams to ensure secure system design and deployment. Collaborate with vendors and external partners on security services and technologies. Support security awareness and training initiatives across the organization. Communicate effectively with both technical teams and executive stakeholders. Behaviors and Competencies Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions. Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. Digital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results. Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs. Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. Project and Goal Focus: Can create new strategies or visions to enhance project focus and goal achievement. Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty. Technical Expertise: Can demonstrate a high level of technical expertise in a specified area and can serve as a resource for others. Skill Level Requirements Expertise in enterprise network security architecture and engineering. Ability to lead, mentor, and develop technical teams. Strong knowledge of enterprise firewall technologies, including Palo Alto and Cisco platforms. Experience with VPN and secure remote access technologies. Knowledge of IDS/IPS platforms and network segmentation strategies. Expertise in enterprise routing, switching, and networking fundamentals. Strong understanding of TCP/IP, DNS, BGP, VLANs, and related networking technologies. Experience with SIEM platforms, logging solutions, and security telemetry. Knowledge of cloud networking and security principles within Azure and AWS environments. Experience supporting Microsoft 365 security initiatives. Knowledge of vulnerability management and incident response processes. Strategic and risk-based thinking skills. Strong analytical and problem-solving abilities. Incident and crisis management capabilities. Risk assessment and mitigation expertise. Vendor and managed service provider management skills. Excellent cross-functional collaboration, communication, and stakeholder management skills. Strong written, verbal, and executive-level presentation skills. Other Requirements Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent professional experience. 7-10+ years of experience in network security and enterprise infrastructure. 3+ years of leadership or management experience. Ability to travel 20% Preferred Preferred certifications include: CISSP, CISM, CCNP, Security, PCNSE, CEH, Security+ Zero Trust architecture and implementation experience. Experience with SASE and SSE technologies. Automation and scripting experience using PowerShell, Python, or similar technologies. Experience with SD-WAN security design and operations. Regulatory compliance and audit support experience. The estimated annual pay range for this position is $150,000 - $200,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status