SHI International Corp.

Design, implement, and support Microsoft Endpoint Management solutions for clients, including scripting and environment configuration. | Minimum 3 years' experience with Microsoft Endpoint Management, scripting, and designing data center infrastructures, which you do not possess. | Job Description: • Implement Microsoft Endpoint management solutions and related products for our company’s end customers and partners. • Serve as the technical lead in installing, configuring and upgrading device management services such as Intune within our customers’ and partners’ environments. • Responsible for the design and implementation of Microsoft Intune device management solutions and related technologies based on customer requirements. • Develop findings and recommendations documentation by analyzing customer and partner environments and identifying areas of opportunity that can be resolved via Intune endpoint management. • Execute implementation plans and configure customer and partner environments according to design specifications. • Serve as a technical lead on projects and workshops, accountable for the outcome of the technical objectives. • Collaborate with other Microsoft delivery teams on projects involving other workstreams such as mail migrations and security implementations. • Document best practices related to technology and processes for future reference by delivery team members. Requirements: • Completed Bachelor’s Degree, Technical Degree or relevant work experience in Computer Engineering or related field. • Minimum 5 years of technical experience with increasing responsibility. • Minimum 3 years’ experience designing, implementing, and integrating Microsoft Endpoint Management technology. • Minimum 3 years’ experience working with and migrating Microsoft Endpoint Management technology. • Minimum 3 years of experience developing and executing scripts for automation and deployment. • Willingness to travel occasionally. • Experience working in complex Data Center sales opportunities - Intermediate. • Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate. • Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate. • Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate. • Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate. • Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate. • Proficiency with the design, implementation and support of Microsoft Endpoint solutions. • Creation of script-based solutions to meet customer needs in PowerShell and Bash (Windows, Mac). Benefits: • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours.

Manage and grow strategic customer accounts through high-level engagement, negotiations, and understanding customer objectives, while collaborating with support teams to meet sales goals. | Minimum 5+ years in sales and business development, with proven success in meeting targets, and relevant certifications or experience in technical sales. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Sr. Account Executive will master SHI's value proposition to drive revenue and profit goals, leveraging strategic relationships with existing and new customers to enhance business growth. This role involves acting as a key liaison between clients and SHI, managing high-level interactions, negotiations, and contract discussions while optimizing sales strategies through a deep understanding of customer objectives and market trends. The Sr. Account Executive will collaborate closely with support teams to meet customer needs and increase market awareness through active industry engagement. This position is a field position with a home office set up; however required to reside in the dedicated territory of Houston, Texas, to support business needs. Role Description • Master SHI’s value proposition to consistently exceed revenue and profit goals, establish sales goals, and oversee their achievement to drive business growth. • Leverage existing relationships with assigned customers and markets, manage account relationships through senior-level engagements, and develop strong, long-lasting strategic relationships with current and new customers. • Build and maintain strategic, trusted advisor relationships with both current and new customers and partners. • Solicit and analyze feedback from clients to enhance service delivery and customer engagement. • Act as a key liaison between clients and the company, managing high-level interactions and negotiations, and addressing customer issues promptly and effectively to maintain trust and loyalty. • Engage in contract discussions and finalize agreements that benefit both the client and SHI. • Gain a deep understanding of customers’ business objectives, IT priorities, and initiatives across various stakeholders. • Understand and interpret sales metrics to optimize sales strategies and performance. • Work closely with pre and post-sales support teams to ensure customer needs are met and sales goals are achieved. • Increase market awareness by participating in local/regional industry events and affiliations. • Continuously educate oneself on industry trends, products, and market conditions to stay competitive. Behaviors and Competencies • Business Acumen: Can develop and execute business plans to drive growth and profitability. • Closing Deals: Can manage a team responsible for closing deals, provide guidance and training on effective strategies, analyze the effectiveness of deal-closing efforts, and make necessary adjustments. • Consultative Sales: Can take ownership of complex sales initiatives, collaborate with team members, and drive sales results through a consultative approach. • Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations. • Listening: Can synthesize information from various sources, anticipate needs, and provide insights that contribute to effective problem-solving. • Negotiation: Can take ownership of complex negotiations, collaborate with others, and drive consensus. • Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. • Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences. • Professionalism: Can take ownership of complex initiatives, collaborate with others in a respectful and professional manner, and drive results. • Prospecting: Can manage a prospecting team, provide guidance and training on effective prospecting strategies, analyze the effectiveness of prospecting efforts, and make necessary adjustments. • Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. • Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. Skill Level Requirements • Ability to excel in a team selling environment - Intermediate • Ability to continually meet or exceed sales targets - Intermediate • Expertise in client relationship building and new business development - Intermediate • Proficiency in account management - Intermediate • Proficiency in project management - Intermediate • Understanding of business operations and strategy - Intermediate Other Requirements • Minimum 50% time outside of an office setting meeting with existing and potential customers and attending company events • 5+ years of experience in a Business Development role • 5+ years of successful sales experience • Minimum Bachelor’s Degree or equivalent work experience • Currently hold any required sales and/or technical certifications The estimated annual pay range for this position is $125,000 - $350,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Conduct cold calls and prospecting, nurture customer relationships, manage sales cycle from quoting to order placement, and collaborate internally to provide IT solutions. | Requires minimum 1 year sales experience, basic sales and customer service skills, a bachelor's degree or equivalent, and willingness to travel 10%. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience. Role Description • Conduct cold calling and prospecting to identify potential customers. • Establish and nurture relationships via email and phone within assigned books of business. • Assist customers in selecting, deploying, and managing various aspects of their IT environment. • Address client concerns and make recommendations to help them achieve their objectives. • Quote and place orders based on customer requests. • Grow existing active buying accounts by managing projects through the entire sales cycle. • Meet or exceed monthly and quarterly production quotas. • Proactively schedule and facilitate customer meetings with SHI internal resources. • Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience. • Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges. Behaviors and Competencies • Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. • Communication: Can communicate simple ideas and information clearly. • Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided. • Customer Service: Can provide responsive and courteous assistance to customers. • Flexibility: Can adjust to changes in tasks and responsibilities when required. • Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented. • Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. • Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. • Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database. • Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned. • Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. • Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development. Skill Level Requirements • Ability to cold call and create new business opportunities - Basic • Ability to grow existing customer relationships - Basic • Ability to learn new concepts and processes quickly - Basic • Proficiency in customer outreach and delivering tailored customer service solutions - Basic • Proficiency in Microsoft Office Tools - Basic • Proficiency in project management - Basic Other Requirements • Minimum Bachelor’s Degree or equivalent work experience • Minimum 1 year of sales experience in a similar role • 10% of in-market travel as needed The estimated annual pay range for this position is $60,000 - $200,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status