SHI International Corp.

Assess customer cybersecurity needs, develop and deliver security solutions, and support sales teams with technical expertise. | 3-5 years in a similar cybersecurity role, 5+ years in technical cybersecurity, 3+ years in security pre-sales, relevant certifications, and experience with identity security technologies. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The ASG Presales Solutions Engineer - Identity collaborates with account teams to assess customer cybersecurity needs. will be a customer-facing cloud security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business.  The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities. This position is a remote position that may be required to report to the office in Austin, Texas, as required for business needs and as determined by SHI management.   • Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs. • Collaboration  with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve. • Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study. • Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training. • Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape • Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills • Developing collateral to assist with cybersecurity sales engagements • Developing use cases in the SHI lab to support sales engagements Behaviors and Competencies • Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. • Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. • Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. • Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. • Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. • Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. • Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. • Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. • Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. • Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. Skill Level Requirements • Experience working in identity management and security solutions. • Deep technical identity governance and security knowledge, including but not limited to IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls. • Excellent presentation skills, including the ability to run demos on identity security solutions. • Outstanding written and verbal communication. • Attention to detail, organization, and follow-up skills • Initiative to research and resolve problems with a positive attitude  • Exceptional relationship-building acumen with a passion for technology • Strong documentation skills to include system/network diagrams and presentations • General understanding of security frameworks such as NIST, HITRUST, and CIS. • Expert technical knowledge of security solutions • Preferred Certifications: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security OEMs Other Requirements • Completed Bachelor’s Degree or relevant work experience required • 3-5 years of experience in a similar role • 5+ years experience in a technical cybersecurity role • 3+ years experience in Security Pre-Sales Consulting • Ability to travel to SHI, Partner, and Customer Events The estimated annual pay range for this position is $120,000 - $230,000 [which includes a base salary and bonus/commissions]. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Design and propose tailored data center infrastructure solutions, collaborate with account teams, build technical relationships, provide product training, and manage solution pipelines. | Bachelor's degree or equivalent, 3-5 years in similar role, ability to travel, advanced certifications in mainstream technologies, intermediate experience in data center sales and infrastructure design, and strong communication skills. | Job Description: • Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. • Design and propose tailored infrastructure solutions that align with customers' business objectives. • Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. • Provide product training and technical education to the sales team and customers. • Act as a trusted IT advisor for customers, partnering with Field Account Executives. • Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. • Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. • Develop solutions that fit customers’ needs and budgets through strategic planning. • Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. • Educate and develop sales teams on technical selling, product training, services, and technology trends. Requirements: • Completed Bachelor’s Degree or relevant work experience required • 3-5 years of experience in a similar role • Ability to travel to SHI, Partner, and Customer Events • Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix • Experience working in complex Data Center sales opportunities - Intermediate • Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate • Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate • Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate • Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate • Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate Benefits: • Health, wellness, and financial benefits to offer peace of mind to you and your family • World-class facilities and the technology you need to thrive – in our offices or yours.

Organize and schedule project aspects, serve as primary contact, monitor progress, manage budgets, coordinate vendors, and prepare reports. | Requires proficiency with Microsoft Office, scheduling, record keeping, a bachelor's degree or relevant experience, and some travel availability. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Coordinator is responsible for organizing, planning, and scheduling various aspects of projects or events, serving as the primary contact for teams and stakeholders. This role involves monitoring project progress, managing budgets, and adapting to changing demands while supporting team members to achieve project goals. The Coordinator will coordinate with vendors, prepare status reports, and analyze feedback to ensure project success and continuous improvement. Role Description Organize, plan, and schedule for various aspects of projects or events. Serve as the primary point of contact for teams and stakeholders. Assist management with setting deadlines and assigning responsibilities to team members. Monitor the progress of projects and ensure they stay on track. Prepare and present project status reports to stakeholders. Manage budgets and track expenditures to ensure financial alignment. Adapt to changing project demands and resolve issues as they arise. Encourage and support team members to achieve project goals. Coordinate with vendors and third-party providers for outsourced services. Collect and analyze feedback to gauge project success and make improvements. Create and/or modify import/export documents for customs clearance Behaviors and Competencies Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace. Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. Communication: Can communicate simple ideas and information clearly. Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned. Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. Follow-Through: Can demonstrate a willingness to complete assigned tasks and responsibilities on time. Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations. Skill Level Requirements Proficient or able to effectively utilize the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, SharePoint - Basic Proficient in scheduling, efficiently organizing and managing appointments, meetings, and events - Basic Ability to create and maintain accurate records and reports for documentation - Basic Ability to continuously seek ways to improve processes and increase efficiency - Basic Other Requirements Completed Bachelor's degree or relevant work experience Previous experience working in a professional office or business setting Ability to travel up to 10% The base salary range for this position is $60,000 - $75,000. The estimated on-target earnings, or OTE, which includes a base salary, are $60,000 - $75,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.

Organize and schedule project aspects, serve as primary contact, monitor progress, manage budgets, and coordinate with vendors. | Requires proficiency in Microsoft Office, scheduling, record keeping, a bachelor's degree or relevant experience, and some travel availability. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Coordinator is responsible for organizing, planning, and scheduling various aspects of projects or events, serving as the primary contact for teams and stakeholders. This role involves monitoring project progress, managing budgets, and adapting to changing demands while supporting team members to achieve project goals. The Coordinator will coordinate with vendors, prepare status reports, and analyze feedback to ensure project success and continuous improvement. Role Description Organize, plan, and schedule for various aspects of projects or events. Serve as the primary point of contact for teams and stakeholders. Assist management with setting deadlines and assigning responsibilities to team members. Monitor the progress of projects and ensure they stay on track. Prepare and present project status reports to stakeholders. Manage budgets and track expenditures to ensure financial alignment. Adapt to changing project demands and resolve issues as they arise. Encourage and support team members to achieve project goals. Coordinate with vendors and third-party providers for outsourced services. Collect and analyze feedback to gauge project success and make improvements. Create and/or modify import/export documents for customs clearance Behaviors and Competencies Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace. Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. Communication: Can communicate simple ideas and information clearly. Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned. Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. Follow-Through: Can demonstrate a willingness to complete assigned tasks and responsibilities on time. Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations. Skill Level Requirements Proficient or able to effectively utilize the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, SharePoint - Basic Proficient in scheduling, efficiently organizing and managing appointments, meetings, and events - Basic Ability to create and maintain accurate records and reports for documentation - Basic Ability to continuously seek ways to improve processes and increase efficiency - Basic Other Requirements Completed Bachelor's degree or relevant work experience Previous experience working in a professional office or business setting Ability to travel up to 10% The base salary range for this position is $60,000 - $75,000. The estimated on-target earnings, or OTE, which includes a base salary, are $60,000 - $75,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.

Conduct cold calls and prospecting, nurture customer relationships, manage sales cycle from quoting to order placement, and collaborate internally to provide IT solutions. | Requires minimum 1 year sales experience, basic sales and customer service skills, a bachelor's degree or equivalent, and willingness to travel 10%. | About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience. Role Description • Conduct cold calling and prospecting to identify potential customers. • Establish and nurture relationships via email and phone within assigned books of business. • Assist customers in selecting, deploying, and managing various aspects of their IT environment. • Address client concerns and make recommendations to help them achieve their objectives. • Quote and place orders based on customer requests. • Grow existing active buying accounts by managing projects through the entire sales cycle. • Meet or exceed monthly and quarterly production quotas. • Proactively schedule and facilitate customer meetings with SHI internal resources. • Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience. • Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges. Behaviors and Competencies • Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. • Communication: Can communicate simple ideas and information clearly. • Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided. • Customer Service: Can provide responsive and courteous assistance to customers. • Flexibility: Can adjust to changes in tasks and responsibilities when required. • Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented. • Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. • Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. • Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database. • Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned. • Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. • Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development. Skill Level Requirements • Ability to cold call and create new business opportunities - Basic • Ability to grow existing customer relationships - Basic • Ability to learn new concepts and processes quickly - Basic • Proficiency in customer outreach and delivering tailored customer service solutions - Basic • Proficiency in Microsoft Office Tools - Basic • Proficiency in project management - Basic Other Requirements • Minimum Bachelor’s Degree or equivalent work experience • Minimum 1 year of sales experience in a similar role • 10% of in-market travel as needed The estimated annual pay range for this position is $60,000 - $200,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status