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Leads organizational change and enterprise transformation initiatives, coordinating stakeholders, communications, cross-functional projects, and process improvements. | Requires a bachelor’s degree and at least 12 years of relevant organizational change management or project management experience, with skills in Agile, stakeholder management, and communicating complex changes. | Title: Operations Services Manager At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions. Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact. Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment. Belong. Connect. Grow. with KBR! KBR provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security. Why Join Us? Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace. Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense. The Operations Services Manager supports enterprise initiatives with a primary focus on organizational change management (OCM), stakeholder engagement, communications, training, and successful adoption of enterprise change. The position may also lead or support cross-functional project management and broader Enterprise Operations initiatives. The role works across functions to translate complex business, system, process, and governance changes into practical impacts for employees and leaders. Responsibilities include developing agile and scalable OCM strategies, assessing impacts and readiness, engaging stakeholders, and supporting communications, training, implementation, and sustained adoption. Success requires the ability to work independently across organizational boundaries, adapt quickly as priorities and conditions change, simplify complex topics, and build alignment among stakeholders and leaders. Key Responsibilities: Organizational Change Management Lead OCM activities for enterprise transformation initiatives using an agile, practical, and scalable approach. Develop change strategies and assess stakeholder impacts, organizational readiness, adoption risks, and resistance. Adapt OCM strategies and activities as business needs, stakeholder feedback, and implementation conditions evolve. Translate complex changes into clear “what is changing, why it matters, and what I need to do” messaging. Develop targeted communications, training, job aids, and readiness activities for impacted audiences. Partner with functional and project leaders to identify adoption challenges and develop mitigation actions. Establish repeatable OCM practices, tools, templates, and measures across Enterprise Operations initiatives. Support change through implementation and post-launch adoption. Apply recognized change methodologies, including Prosci and ADKAR, with an agile approach tailored to the scope, pace, and needs of each initiative. Project Management Lead or support cross-functional initiatives from planning through execution and closeout. Develop and maintain project plans, milestones, actions, risks, dependencies, and status reporting. Coordinate across Operations, Finance, IT, HR, Supply Chain, Quality, and other functional organizations. Facilitate working sessions, leadership discussions, readiness reviews, and project meetings. Prepare concise executive updates, presentations, and decision materials. Support broader Enterprise Operations initiatives involving process improvement, business systems, governance, policies and procedures, and operational transformation. Build strong cross-functional relationships and drive progress without direct organizational authority. Work Environment: Location: Remote Travel Requirements: Minimal 0-20% Working Hours: Standard Required Qualifications: Skills required for this job are typically acquired through the completion of an undergraduate degree and 12+ years of relevant experience in organizational change management, project management, business operations, enterprise transformation, or a related field. Demonstrated experience supporting organizational change associated with complex business, technology, process, or organizational transformations. Experience developing change strategies, stakeholder assessments, communications, training, readiness, and adoption plans. Demonstrated ability to apply agile and adaptive approaches to organizational change and transformation. Ability to translate complex business and technical changes into clear, actionable information. Demonstrated ability to manage multiple initiatives and work effectively across functions and organizational levels, including senior leadership. Strong written, verbal, facilitation, presentation, and relationship-building skills. Experience planning work, tracking milestones and risks, and communicating project status. Preferred / Value-Added Qualifications: Experience with Prosci, ADKAR, or comparable OCM methodologies, with Prosci certification preferred. Experience applying OCM within agile, iterative, or rapidly evolving transformation environments. Experience working across people, process, technology, and governance. Experience developing governance frameworks, training, or enterprise operating standards. Experience with SharePoint, Power BI, workflow tools, or process automation. Basic Compensation: $110,000.00 - 150,000.00. The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance. Ready to Make a Difference? If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Lead the school's strategy, data, and insights team, manage portfolios and cross-functional initiatives, oversee external content strategy, and supervise undergraduate student success programs. | Requires a postgraduate degree, 10+ years of relevant experience, significant higher education administration, strategy, or institutional research experience, and a strong Christian commitment; a doctorate is preferred. | Job Title: Executive Director, Strategy & Insights Reporting Relationship: Dean of DeVoe School of Business, Technology, and Leadership Unit: National & Global Department: Dean DSB Administration-National & Global Campus Location: Online/Remote Summary of Position:    The Executive Director, Strategy & Insights is a full-time, 12-month administrative position in the DeVoe School of Business, Technology, and Leadership (DBTL). Reporting to the Dean, this role connects DBTL's strategy to the systems, data, projects, and public voice that carry it out. The Executive Director leads the DBTL Data & Insights team and works with IT, Salesforce, and data and analytics teams to prioritize DBTL's projects and deliver the program data faculty and chairs need. They own the master view of work in progress across the school and keep it moving. They supervise the Director, Undergraduate Program Success. They also lead DBTL's voice and visibility, turning faculty insight into content for external audiences, and support the Dean's work with the Advisory Council. This role supports academic leadership rather than replacing it. Faculty and division chairs own curriculum and program development. The Executive Director makes sure they have the data, coordination, and visibility to do that work well. Duties and Responsibilities * Systems, data, and insight * Partner with IT, the Salesforce team, and data and analytics teams to prioritize and sequence the DBTL project portfolio * Translate faculty and administrative needs into scoped requests those teams can act on, and translate their constraints back into terms DBTL can plan around * Build and maintain dashboards that give faculty and chairs enrollment, retention, and program health data ahead of program review, not during it * Lead the DBTL Data & Insights team and its work on course, faculty, and student insights * Establish shared definitions for the metrics that matter, so DBTL and the broader University work from the same numbers  * Voice and visibility * Lead DBTL's voice and visibility work, and convene the Voice and Visibility group * Own DBTL's content calendar. Work with the Center for Applied Ethics & AI, the Center for the Advancement of Followership, and other Center teams to keep calendars aligned * Draw insight from faculty and package it for external audiences, including articles, social media, podcasts, and events. Partner with the Associate Dean for Doctoral Programs, who leads faculty research and scholarship * Publish DBTL news on LinkedIn and other channels * Partner with IWU Marketing on brand standards, channels, and campaigns * Coordinate the event calendar with the Director of School Operations  * Project and portfolio management * Own the master view of what's in process across new program development, systems work, and student success initiatives * Run the cadence for that work (intake, prioritization, status, and escalation), so projects move without the Dean having to chase them * Identify where a project has stalled on a dependency, and get it unstuck * Report portfolio status and decisions needed to the Dean and the school leadership team * Undergraduate student success leadership * Supervise the Director, Undergraduate Program Success, and set annual goals for undergraduate retention, progression, and student experience * Make sure retention and early-alert data reach the people who can act on it, including the Director, chairs, faculty, and advising * Partner with the division chairs, who own undergraduate curriculum and faculty, so curriculum and student success work toward shared outcomes  * Advisory Council and external connection * Support the Dean's preparation, follow-up, and ongoing connection with the DBTL Advisory Council and its subcommittees * Prepare materials that let council members see DBTL's trajectory in data beyond individual stories * Support the Dean's external engagement, coordinating handoffs with IWU's partnership and enterprise teams  * School leadership and service * Serve on the school's leadership team with the Associate Dean, division chairs, and directors * Serve on School, College, and University committees as assigned, and attend school meetings and commencement exercises * Perform other responsibilities as assigned  Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education * Master's degree from a regionally accredited institution required in business, technology, leadership or related field * A doctorate in business, technology, leadership, or a related field is preferred Experience * Required experience * Significant professional experience, measured by both length of service and level of responsibility, in higher education administration, strategy, institutional research, or a related field * A record of turning data into decisions: working with analytics or IT teams to build reporting and dashboards that leaders actually use * A record of leading complex, cross-functional projects through to completion * Experience in content strategy, communications, or external relations * Supervisory experience * A strong commitment to the University's mission and to Christ-centered higher education * Preferred experience * Experience in adult, online, or professional higher education * Experience with student success or retention initiatives * Experience working with Salesforce or a comparable CRM Required Skills * Demonstrated ability to translate between technical teams and academic leaders, and to earn the trust of faculty * Demonstrated project and portfolio management skills, including prioritization and running a regular operating cadence * Demonstrated proficiency with data visualization and reporting tools * Strong writing and editing skills for external audiences, including social media * Demonstrated proficiency with Microsoft Office products IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity.  We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity.  Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth.  We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

You would set the strategy and roadmap for an enterprise healthcare data platform, lead product managers, and oversee delivery, data quality, compliance, and AI initiatives. | The role requires 8+ years of technical product management experience, 3+ years in healthcare, a bachelor’s degree, and experience leading product discovery and delivery in regulated environments. | Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Director, Technical Product Management – Data Platform is a seasoned data and product leader accountable for the strategy, roadmap, delivery, and ongoing evolution of the enterprise healthcare data platform within the Medicare Advantage technology ecosystem. This platform ingests, curates, governs, and provisions the claims, encounter, clinical, eligibility, provider, pharmacy, laboratory, and supplemental data that power Stars and quality, risk adjustment, clinical operations, utilization management, member experience, finance, and AI/ML use cases. The ideal leader brings a deep data background and hands-on experience with healthcare data, combining technical credibility across data architecture, engineering, and governance with the product discipline to turn business priorities into measurable platform outcomes. The Director leads a team of Technical Product Managers, partners with Engineering, Architecture, Data Science, Compliance, and business operations, and is accountable for data completeness, timeliness, accuracy, and trusted data provisioning across the enterprise. Job Duties / Responsibilities Own and deliver the product roadmap for an assigned domain. Lead product discovery, requirements, and delivery. Develop and manage a team of Technical Product Managers. Represent the product voice in cross-functional delivery teams. Define and track success metrics for the product domain. Ensure regulatory compliance and product quality within the domain. Identify and advance AI and automation opportunities. Supervisory Responsibilities Supervisory Requirements: Fulfill supervisory responsibilities in accordance with organization policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Job Requirements Experience Required: 8+ years of progressive experience in technical product management, with at least 2–3 years managing product initiatives of meaningful scope and complexity. 3+ years of experience in healthcare — specifically in health plans, payer systems, integrated care delivery, or health technology. Demonstrated track record of delivering compliant, high-quality products in a regulated environment, with familiarity with Medicare Advantage operations, CMS guidelines, or payer workflows. Proven ability to independently lead product discovery, prioritization, and delivery within a cross-functional team structure. Experience managing or mentoring product managers, with a track record of building product skills and team capability. Preferred: Experience with modern cloud data platforms and tooling (e.g., Databricks, Snowflake, Azure or AWS data services, Unity Catalog or equivalent governance tools). Experience with business case development, capital planning, and vendor management. Background at a health plan, payer-focused health technology company, or integrated care delivery organization. Education Required: Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Healthcare Administration, or a related field. Preferred: MBA, MS, or advanced degree with a technology or healthcare management focus. Training Required: Formal training or demonstrated proficiency in Agile/Scrum product development methodologies. Practical experience with product lifecycle management frameworks (e.g., SAFe, Kanban, OKR-based planning). Equivalent hands-on experience in lieu of formal certification may be considered. Preferred: Formal product management methodology training (e.g., Pragmatic Institute, Product School, or equivalent). Exposure to process improvement approaches (e.g., Lean or value stream mapping) as applied to healthcare workflows. Skills & Competencies Technical / Role-Specific Skills Data Platform Product Strategy & Roadmap — Builds and socializes multi-year platform roadmaps that balance business priorities, technical constraints, and delivery timelines. Data Architecture & Engineering Depth — Understands data modeling, ETL/ELT and streaming pipelines, lakehouse and warehouse architectures, APIs, and cloud platforms well enough to guide architecture decisions with engineering. Data Quality, Governance & Metadata — Defines and enforces standards for completeness, timeliness, accuracy, lineage, cataloging, and access control. Health Technology Standards & Interoperability — Working command of HL7, FHIR, X12, CCD/CCDA, and related standards as applied to integration and ingestion requirements. Medicare Advantage & Regulatory Knowledge — Applies knowledge of CMS requirements, HIPAA, risk adjustment, Stars and quality programs, and encounter data submission to platform decisions. Agile / Scrum Delivery Methodologies — Leads teams through planning, backlog management, and iterative delivery across multiple release trains. Data-Driven Decision Making — Defines KPIs and data SLAs, monitors performance through analytics, and uses results to guide prioritization and report outcomes. AI/ML Enablement — Understands data requirements for AI/ML and automation and can scope and communicate data-enabled product capabilities to data science and engineering partners. Leadership & Stakeholder Communication — Leads through ambiguity, influences without authority, builds high-performing teams, and communicates strategy and trade-offs clearly to executive audiences. Licensure Required: None Preferred: Certified Scrum Product Owner (CSPO), SAFe Product Owner/Manager (POPM), or Pragmatic Institute Certification (PMC). Project Management Professional (PMP) or equivalent, if applicable to the organizational delivery model. Essential Physical Functions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $172,364.00 - $258,547.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.

Lead complex, cross-team programs in Salesforce’s internal Sales technology portfolio, coordinating product and engineering delivery, planning, dependencies, risks, and AI-enabled practices. | Requires 8+ years in program or project management, strong communication and digital literacy, enterprise software and internal operations expertise, and the ability to manage complex technical programs; Agile and Salesforce experience are preferred. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description: Senior Technical Program Manager - Digital Enterprise Technology (DET) Location: Dallas, TX or Indianapolis, IN What You'll Be Doing & Why It Matters The Senior Technical Program Manager for the DET Sales pillar will be a crucial part of the internal team, providing senior-level leadership and cross-team coordination for large-scale, AI-centric solution deliveries across the Sales space. They will coordinate between multiple solution delivery teams as programs are created, own program timelines and capacity planning, and work with Product Management to ensure scope delivery meets overall program goals and vision according to definitions of success. This role paves the way for critical development and delivery across all dependent teams — defining and clearing blockers, mitigating risk, and ensuring a steady flow of work, while championing new, agentic ways of working across the portfolio. This role will help shape program management practices across the group. This is an individual contributor role that requires leading large-scale, cross-functional initiatives within our GTM organization, supervising programs from beginning to end to ensure better workflow and more effective communication. They will work closely with executives and key company stakeholders to drive critical programs across the company. Core Responsibilities & Scope Work in tandem with product, engineering, architecture, and business stakeholders to identify overall goals, vision, and measures of success for highly complex programs, serving as the primary bridge between product and engineering Track and manage program artifacts and portfolio hygiene, leading the transition and management of work in Linear, and gleaning actionable insights from the tool to assess and proactively respond to velocity trends Proactively identify and manage cross-team risks and negotiations with T&P dependencies; escalate and drive resolution of blockers Apply deep technical understanding of the program's systems and architecture, and develop strong relationships with key program stakeholders Coordinate project/program interdependencies across the various projects and programs in the portfolio Drive cross-functional program priorities, including in ambiguous or evolving situations Lead facilitation of Release Planning / Commitments and other work planning efforts, synthesizing outputs into Linear in partnership Engineering & Product roles Champion and help embed AI-native/agentic ways of working (e.g., work decomposition, AI-assisted tooling, Rapid Innovation Squads) into program delivery Coordinate handoffs of program deliverables Drive program retrospectives upon closure and after completion of critical milestones Provide program-specific knowledge transfer as new members are added to the program Minimum Requirements 8+ years experience in a Program/Project Management role; preferably using Agile framework Strong digital literacy: Experience with G-Suite, ChatGPT, Slack, Linear, or comparable platforms Demonstrated effective interpersonal skills and strong communication skills (both verbal and written), including with senior/executive stakeholders Ability to weigh business and technical requirements to help drive desired PI planning outcomes Ability to work effectively in a fast-paced, high-energy, team-oriented environment Ability to multi-task and perform effectively under pressure Experience with business process expertise around enterprise software and internal operations Bachelor's degree in Business Administration and/or Information Technology or equivalent experience Preferred Qualifications Agile, PMP Certification, or MSP Certification Experience using Salesforce products Prior experience with Service Cloud, Sales Cloud, or Slack products Experience with AI-native/agentic delivery models, or working alongside Agentforce, Data Cloud, or similar AI platform capabilities Experience supporting GTM, Support, or similar customer-facing technology organizations Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead the knowledge management team and establish scalable governance and practices, partnering across functions to improve information access, AI-enabled content discovery, associate effectiveness, and client experience. | The role requires experience leading knowledge management, content operations, or service enablement teams in complex regulated environments, along with strong analytical, project management, and communication skills. | Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Position Summary The Manager, Knowledge Management & Enablement leads the team, processes, and practices that enable associates to quickly access accurate, relevant, and actionable knowledge at the moment of need. This role is responsible for translating the organization’s knowledge strategy into scalable practices that connect content, governance, technology, analytics, and business processes to improve associate effectiveness and the client experience. The manager ensures knowledge is findable, usable, measurable, governed, and continuously improved based on associate and business needs. The Manager partners closely with Service, Operations, Compliance, Product, Technology, Training, Performance Enablement, and other business functions to identify knowledge needs, close content and process gaps, and support organizational readiness for changes impacting frontline associates. This leader will also help advance the effective use of modern knowledge technologies, intelligent search, automation, and AI-enabled capabilities while ensuring the Knowledge Management team has the skills, processes, and standards needed to support an evolving service environment. Responsibilities Team Leadership & Strategy Lead, coach, develop, and establish priorities for the Knowledge Management team. Translate broader knowledge strategy into team priorities, practices, and measurable outcomes. Establish and maintain knowledge standards, governance practices, operating processes, roles, and service expectations. Build team capability across knowledge management, business partnership, analytics, technology, and operational enablement. Foster a culture of agility, accountability, innovation, and continuous improvement. Manage team capacity and priorities to ensure resources are aligned to the highest-impact business needs. Knowledge Governance & Content Excellence Lead the team’s execution of content governance and lifecycle management practices, including ownership, review, approval, publishing, and retirement. Ensure frontline knowledge is accurate, clear, consistent, accessible, and aligned with current business processes and tools. Oversee the application of taxonomy, metadata, information architecture, and content standards to improve organization and findability. Identify opportunities to consolidate, simplify, or eliminate redundant content and processes. Partner across the organization to ensure business, regulatory, product, and process changes are accurately and quickly reflected in frontline knowledge. Establish clear ownership and accountability for maintaining knowledge after implementation. Knowledge Technology & AI Enablement Represent business and associate needs in the ongoing evolution of enterprise knowledge platforms and digital knowledge experiences. Identify opportunities to leverage AI, automation, intelligent search, and emerging capabilities to improve how associates access and apply knowledge. Partner with Technology and other teams to improve the connection between knowledge content, business processes, and AI-enabled experiences. Lead the team in applying knowledge standards that improve findability and support both direct and AI-assisted knowledge experiences. Stay current on emerging knowledge practices and technologies and identify opportunities to strengthen team capabilities and business outcomes. Support adoption of new knowledge capabilities by helping the team and business understand how they can be used effectively. Knowledge Insights & Continuous Improvement Establish mechanisms for capturing associate, leader, subject matter expert, and stakeholder feedback. Use feedback, search behavior, usage trends, operational data, and other available insights to identify knowledge gaps and areas of friction. Prioritize improvements based on business impact, associate need, client impact, risk, and frequency of use. Establish and monitor measures of knowledge effectiveness, including adoption, content quality, findability, gap resolution, utilization, and turnaround time. Translate insights into recommendations and team priorities that improve knowledge, processes, associate effectiveness, and client outcomes. Provide leaders and business partners with visibility into trends, gaps, progress, and opportunities. Business Partnership & Organizational Readiness Serve as a knowledge and enablement partner to business leaders, understanding immediate needs as well as emerging priorities. Ensure the Knowledge Management team is engaged early in initiatives involving new products, processes, technologies, regulatory requirements, or organizational change. Lead the team’s participation in readiness efforts to identify knowledge impacts and ensure associates have the information they need when changes occur. Partner with Training and Performance Enablement to determine whether identified needs are best addressed through knowledge, training, reinforcement, workflow improvement, or other solutions. Balance competing priorities and resources while maintaining responsiveness to critical business and regulatory needs. Escalate risks, capacity concerns, and competing priorities when broader leadership decisions are required. Requirements Required Demonstrated experience leading and developing a team within Knowledge Management, Knowledge Enablement, Content Operations, Service Enablement, or a related discipline. Strong understanding of knowledge management practices, including content governance, taxonomy, information architecture, search and findability, content lifecycle management, and knowledge-centered practices. Experience supporting service or operations environments, preferably within financial services or another complex, regulated organization. Ability to translate business needs and strategic direction into clear priorities and executable plans for a team. Experience supporting change management and organizational readiness. Strong analytical skills with the ability to use data, feedback, and operational insights to identify opportunities and prioritize work. Excellent written and verbal communication skills with the ability to effectively partner with associates, subject matter experts, business leaders, and senior leaders. Demonstrated ability to navigate ambiguity, changing priorities, and a fast-paced environment. Strong project management and prioritization skills with the ability to manage multiple concurrent, time-sensitive initiatives. Strong cross-functional relationship management skills and the ability to balance competing stakeholder needs. Self-motivated and results-oriented, with a strong commitment to improving the associate and client experience. Preferred Experience with enterprise knowledge management or digital content platforms. Familiarity with AI-enabled knowledge delivery, intelligent search, generative AI, or digital-assistant capabilities. Experience using data visualization and reporting tools to identify trends and communicate results. Experience with process improvement and operational performance practices. Experience participating in a knowledge management transformation, technology implementation, or significant organizational change. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Lead development of digital products through market research, cross-functional collaboration, roadmap management, and data-driven product strategy. | Requires 5–7 years delivering complex data and analytics products in large organizations, with a bachelor's degree preferred and healthcare or pharmaceutical analytics experience. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Contribute to product strategy by leading the development and enhancement of digital products or services. Conduct market research, collaborate with cross-functional teams, identify product features and collaborate with technical teams through the product development lifecycle. Apply expertise in data and analytics insight generation, and market trends to help drive the success of platform and ensure they meet customer needs and expectations. Primary Responsibilities • Ensures the efficient management, prioritization, and delivery of the platform roadmap • Gather, analyze, and translate data and requirements: Consolidate timelines, dependencies, and operational needs into actionable insights for stakeholders • Help manage the platform roadmaps to provide visibility of risk and improvement options to maintain a proactive attitude among the delivery team. • Develops ideas that co-exist with existing technology and products while maintaining compliance with the organization's regulatory, safety, quality, and confidentiality protocols and standards. • Conducts complex analysis of qualitative and quantitative data to influence product features and prioritization. • Under general direction, drives continuous cross-communication across functional units and stakeholder groups, establishing relationships with collaborators at every organizational levels • Assesses product iterations, schedules, releases, and roadmaps to maintain speed to market and differentiation. Required Qualifications Experience 5-7 years of experience supporting the delivery of complex data and analytics products. Experience working within large, matrixed organizations. Proven experience coordinating cross-functional initiatives and collaborating with diverse stakeholder groups. Experience leveraging data and analytics to support product strategy and decision-making. Education Bachelor's degree preferred, specialized training, or relevant professional qualification. Preferred Qualifications Experience using pharmaceutical industry data products such as IQVIA, Symphony Health, or similar platforms to generate insights and recommendations. MBA or management consulting experience with exposure to healthcare or pharmaceutical analytics strategy. Experience developing strategic analyses, business cases, and executive-level presentations. Ability to recommend strategy, operational improvements, and new product or service offerings. Experience conducting market research and competitive assessments. Familiarity with emerging Artificial Intelligence (AI), Machine Learning, and Data Science capabilities. Experience working within healthcare, pharmaceutical, or life sciences organizations. Skills & Competencies Strong problem-solving and decision-making abilities. Strong collaboration and teamwork skills. Excellent verbal, written, and presentation communication skills. Ability to simplify and communicate complex concepts to various audiences. Demonstrated success influencing stakeholders and driving alignment across functional teams. Strong analytical capabilities with experience generating insights from complex data sets. Strong organizational skills with the ability to manage multiple priorities simultaneously. Why Join Us This role offers the opportunity to help shape innovative digital products and analytics-driven solutions that deliver meaningful value to customers and stakeholders. You will work alongside cross-functional teams, leverage advanced analytics and emerging technologies, and play a key role in driving product innovation, customer satisfaction, and business growth. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $101,970.00 - $203,940.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 11/21/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Advise government clients on adopting legal AI solutions, manage account success plans, and coordinate teams to improve measurable outcomes and account growth. | Requires a bachelor’s degree, at least five years in customer success or account management, and a law degree or substantial experience with legal professionals, plus knowledge of government operations, procurement, and legal workflows. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Success Manager, Government – Legal based in the United States. The Customer Success Manager will guide federal, state, and local government customers in adopting and maximizing the value of innovative legal AI solutions. Acting as a strategic advisor, you will build trusted relationships with government leaders, understand their operational priorities, and translate complex legal workflows into practical AI-powered use cases. You will manage a portfolio of customers, proactively monitor adoption and account health, and develop tailored success plans that deliver measurable outcomes. Working across customer organizations and internal teams, you will support training, change management, and continuous improvement throughout the customer lifecycle. This is a remote opportunity for a customer-focused professional passionate about legal technology, public-sector transformation, and helping government institutions work more effectively. \n Accountabilities Build and maintain strategic relationships with senior executives and key stakeholders across federal, state, and local government customers, serving as a trusted advisor throughout the customer journey. Understand customer objectives, operational environments, and legal workflows to identify opportunities where legal AI solutions can address business challenges. Develop collaborative customer success plans that define desired outcomes, implementation priorities, and measurable value. Design tailored AI-powered workflows and use cases that support government legal professionals and improve the way legal work is performed. Guide customers through change management by securing executive sponsorship, identifying internal champions, and developing strategies that encourage adoption across their organizations. Partner with customer education teams to ensure users receive appropriate training and have the support needed to use solutions effectively. Proactively manage a portfolio of accounts, prioritizing engagement based on adoption, customer health, and other key performance indicators. Lead executive business reviews to demonstrate delivered value, assess progress, address challenges, and establish joint roadmaps for continued success. Identify opportunities to strengthen customer satisfaction, improve retention, reduce churn, and support account expansion. Anticipate customer needs and resolve issues promptly while respecting government protocols and procurement requirements. Represent the voice of the customer by sharing feedback and insights with internal Product, Engineering, Sales, Marketing, and Support teams to inform future enhancements. Collaborate cross-functionally to improve the customer experience and achieve shared business objectives. Requirements: Law degree, formal legal education, or substantial professional experience working with attorneys or other legal professionals. Experience within government organizations, courts, or public-sector legal environments is highly desirable. At least 5 years of experience in Customer Success, Account Management, or a related customer-facing role, ideally within SaaS or subscription-based business models. In-depth understanding of government agency operations, including the ability to navigate complex bureaucratic structures and stakeholder environments. Familiarity with government procurement processes, compliance requirements, and established public-sector protocols. Strong sense of urgency and sound judgment when responding to government customer concerns and operational needs. Excellent relationship-building, communication, and stakeholder management skills, with the ability to engage confidently with senior executives. Proven ability to act as a strategic customer advisor, understand business priorities, and translate them into actionable success strategies. Customer-focused and proactive approach to problem-solving, with an emphasis on measurable outcomes, adoption, and satisfaction. Strong collaboration skills and experience working across functions to deliver customer value. Familiarity with legal technology or AI-powered platforms is preferred, along with curiosity and willingness to stay informed about developments in legal AI. Ability and willingness to travel up to 25%. Benefits: Target total cash compensation range of $93,100–$172,900 USD, varying by eligible U.S. work location and including base pay and any target sales incentive. Compensation positioning based on knowledge, skills, experience, and internal equity. Comprehensive medical, dental, vision, disability, and life insurance coverage. Competitive 401(k) retirement plan with company matching. Flexible vacation, paid sick and safe time, and paid holidays, including two company-wide mental health days. Parental leave and sabbatical leave. Flexible work arrangements, including the option to work from anywhere for up to 8 weeks per year. Employee incentive programs and an Employee Stock Purchase Plan. Tuition reimbursement and ongoing professional development through continuous learning and skills-building programs. Access to the Headspace app, Employee Assistance Program, fitness reimbursement, and mental, physical, and financial well-being resources. Flexible Spending Accounts and Health Savings Accounts. Optional hospital, accident, sickness, life, and AD&D insurance plans. Adoption and surrogacy assistance. Commuter benefits and access to a 529 education savings plan. Two paid volunteer days annually, with opportunities to participate in pro-bono consulting and environmental, social, and governance initiatives. An inclusive and flexible workplace culture focused on professional growth, collaboration, and work-life balance. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Coordinate privacy, legal, GEO, and accessibility requirements across global web experiences and partner with teams to maintain compliance throughout the digital lifecycle. | Requires a degree and experience in digital governance or related technology fields; privacy operations and consent-management expertise are preferred. | Career Category Marketing Job Description HOW MIGHT YOU DEFY IMAGINATION? At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager, Global Web Ecosystem Governance Lead (Privacy, Legal, GEO, Accessibility) WHAT YOU WILL DO The Manager, Global Web Ecosystem Governance Lead (Privacy, Legal, GEO, Accessibility) coordinates the integration of privacy, legal, GEO and accessibility requirements across Amgen’s global web experiences. The role translates approved standards and expert guidance into practical requirements, reusable capabilities, risk-based readiness practices, and ongoing monitoring throughout the digital lifecycle. It partners with Privacy, Legal, GEO, Accessibility, business, and technology teams; formal legal interpretations and policy decisions remain with the appropriate subject matter owners. Key Responsibilities: Privacy, Legal, GEO and Accessibility Standards: Coordinate the application of global privacy regulations, consent requirements, GEO playbook, accessibility standards, legal content, disclosures, and data collection and retention policies across digital properties and markets. Requirements across the Lifecycle: Work with business, design, and technology teams to incorporate privacy, legal, GEO and accessibility requirements into strategy, experience design, requirements, development acceptance criteria, platform components, templates, and forms. Consent, Data, and Third-Party Governance: Support cookie and tracker governance, consent and preference experiences, data minimization, transparent collection and use, retention requirements, vendor privacy compliance, and data-processing obligations. Risk-Based Readiness and Remediation: Coordinate practical, risk-based readiness reviews across web experiences. Identify gaps and affected markets or properties, document accountable owners and timelines, and track remediation without treating governance as a final approval checkpoint. Monitoring, Audit, and Regulatory Change: Support compliance and consent monitoring, audit evidence, regulatory change management, issue escalation, and remediation in partnership with Privacy, Legal, Accessibility, and technology stakeholders. Lifecycle Controls and Measures: Coordinate privacy and legal controls through ongoing changes and retirement, including data retention or deletion, tracker removal, vendor termination, and regulatory records. Track compliance health, exceptions, remediation aging, privacy incidents, and consent effectiveness. WHAT WE EXPECT OF YOU We are all different, yet we all use our unique contributions to serve patients. For the Manager, Global Web Ecosystem Governance Lead (Privacy, Legal, GEO, Accessibility), we seek a professional with these qualifications. Basic Qualifications: Doctorate degree OR Master’s degree and 2 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Or Bachelor’s degree and 4 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Or Associate’s degree and 8 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Or High school diploma / GED and 10 years of digital governance, web ecosystem, privacy, legal, GEO, accessibility, cybersecurity, identity and access management, or related digital technology experience Preferred Experience: Privacy, GEO and Consent Governance: Experience supporting privacy operations, consent management, cookie, and GEO governance, data minimization, retention, and global digital experiences. Accessibility and Legal Content: Experience coordinating accessibility requirements and legal content such as privacy notices, disclosures, and terms across websites or digital products. Digital Delivery Integration: Success incorporating governance requirements into user experience, requirements, development, reusable components, forms, launch readiness, and ongoing operations. Regulatory and Vendor Readiness: Experience supporting regulatory change management, audit readiness, third-party privacy reviews, data-processing requirements, and remediation in a regulated environment. Cross-Functional Communication: Ability to work effectively with Privacy, Legal, Accessibility, GEO, business, vendor, and technology teams and explain requirements in clear, actionable language. Monitoring and Improvement: Experience tracking compliance health, exceptions, remediation, incidents, or consent performance and using findings to improve processes. Preferred Competencies: Leadership and Collaboration: Builds productive relationships across global and local teams and helps partners resolve issues with clear ownership. Problem-Solving and Quality Focus: Applies care and sound judgment when identifying gaps, documenting evidence, and coordinating practical remediation. Adaptability and Growth Mindset: Responds constructively to evolving regulations, GEO, accessibility needs, technologies, and business priorities. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen's application deadline for this position is 12/15; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 110,030.80USD -148,865.20 USD

Own partnership operations by building repeatable sales plays, managing partner portals, and using data to optimize co-sell activity and partner investments. | Seeks 5–7 years of partnerships or operations experience in B2B SaaS or cloud, including familiarity with cloud partner programs such as AWS and scalable, data-driven processes. | Who we are Video is 90% of the world's data. Most of it is invisible to machines. TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound, and motion — and power production-scale AI workloads across media, entertainment, sports, security, and government. We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang. We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us! About the role TwelveLabs works with several types of partners, including hyperscalers, data platforms, AI data infrastructure providers, ISVs, channel partners, and we continue to expand our partnerships. Each partner has its own programs, field teams and internal structure. Those partnerships only grow as fast as the operations and strategy behind them: opportunities registered on time, partner pipeline in sync with our CRM, field teams enabled and our time spent on the motions that produce revenue. As Partnerships Operations Manager, you’ll own the operational layer across all of our partners. You’ll work closely with our partnerships leadership (Head of Partnerships, Partner Management and Ecosystem Partnerships) to drive revenue through our partners. That means running partner operations cleanly, and also bringing a point of view on where we invest: which motions to lean into with each partner, whether that’s events, field enablement or joint sales plays. You’ll learn how each partner organization works and use data that matters to them to shape their priorities. We’re still building this function from scratch, so the processes you create will become our standard. In this role you will Build a point of view on where partner investment pays off. Use pipeline and win data to recommend which motions to lean into with each partner, whether that’s events, field enablement or joint sales plays, and which to drop. Learn how each partner organization works: who owns budget, how their field teams are measured and what their leadership tracks. Use that to get TwelveLabs prioritized, and make the case for joint investment with data points that matter to them. Design repeatable joint sales plays with partner field teams, and measure which ones produce qualified pipeline and closed revenue. Bring the data and recommendations to quarterly business reviews and joint planning sessions with partner stakeholders. Act as program owner for each partner: maintain our presence in their partner portals, including listings, program tiers, certifications and compliance deadlines. Own co-sell operations end to end: register and track opportunities, keep partner systems in sync with our CRM, manage funding and credit submissions, and run marketplace and channel transactions with Sales, Finance and Legal. Build partner pipeline reporting, including sourced vs. influenced revenue, deal velocity, forecast and ROI by partner and by program. Run the partner engagement calendar with Partner Marketing and our SA team, covering events, field enablement and co-marketing, from planning through follow-up and impact tracking. Build the operating model and playbooks so any seller can run a co-sell motion with any partner, and so new partners can be onboarded quickly. Build AI automations and agent workflows into partner operations, for work like opportunity registration, funding submissions, data hygiene and reporting, and keep improving them as volume grows. You may be a good fit if you Have 5-7 years in partnerships, alliances, partner operations, sales operations or RevOps at a B2B SaaS, data or cloud company. Have run co-sell with at least one major cloud or data platform partner. Hands-on AWS experience (Partner Central, ACE, funding and credits such as SCA) is strongly preferred; Snowflake, GCP or Azure partner programs also count. Have recommended where to put partner time and budget, backed it with data and can show what happened afterward. Have worked through a large partner’s internal structure to get something done: found the right owner, learned what they’re measured on and made the case in their terms. Have built or run joint sales plays, field enablement or partner events that produced qualified pipeline and closed-won revenue. Have designed or run parts of a partner program, such as tiers, incentives, MDF, deal registration or partner payouts. Are data-driven and comfortable owning pipeline metrics, forecasting and reporting. Have built AI workflows or automations (with Claude, ChatGPT or similar tools) that took manual work off a team, and want to do the same for partner operations. Communicate clearly in writing and in the room, both internally and externally. Like ambiguous, high-growth environments where you can build processes from nothing and own them. Have worked across Sales, Marketing, Product and Engineering, and like being the person who connects them. Are curious about video AI and want a central role in building its partner ecosystem. Nice to have Experience at an ISV that sold with or through AWS, Snowflake or VAST Data, or time on the partner side (for example, as an AWS PDM). Experience setting up channel or ISV partner programs, including reseller terms and deal registration. Experience integrating ACE or another partner portal with a CRM. Experience with AI/ML, data infrastructure or developer-focused products. Benefits and Perks 🤝 An open and inclusive culture and work environment 🚀 Work closely with a collaborative, mission-driven team on cutting-edge AI technology 🏥 Full health, dental, and vision benefits 🌴 Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years 💪 Monthly wellness stipend 📚 Annual Learning & Development stipend to invest in your growth 💼 Global offices in San Francisco and Seoul, and coworking office memberships for remote team members 🛂 VISA support where applicable 🚆 Transportation stipend (SF & NY onsite only) 🍲 Daily meal support (SF & NY onsite only) If someone contacted you about this role and you’d like to verify they’re a member of our team, please email careers@twelvelabs.io

Lead commercial strategies and lifecycle planning for new therapies, manage market development and the New Product Planning team, and recommend investments to senior leadership. | Requires at least 15 years of biotechnology or pharmaceutical industry experience with a strong commercial development and marketing background, plus a bachelor's degree; a relevant graduate degree is preferred. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Executive Director, New Product Planning based in the United States. This remote executive leadership opportunity focuses on shaping the commercial strategy and market development of innovative therapies for people living with autoimmune diseases. You will lead new product opportunity assessments and lifecycle indication planning, guiding potential therapies from early ideation through strategic handoff to launch teams. Working closely with senior leadership and cross-functional partners, you will translate clinical, market, competitive, and commercial insights into clear product strategies and investment recommendations. The role combines strategic vision, analytical rigor, and team leadership to identify growth opportunities and position future indications for success. You will also help shape market understanding, build stakeholder alignment, and influence key development decisions in a dynamic, fast-paced biotechnology environment. \n Accountabilities Lead the development of comprehensive commercial strategies and plans for follow-on indications, partnering with cross-functional teams on Target Product Profiles, situational analyses, market development strategies, data generation plans, and initial value propositions. Serve as the commercial lead on cross-functional project teams, ensuring development decisions reflect market needs, competitive positioning, reimbursement considerations, and broader business objectives. Develop insight-driven commercial strategies for each indication, applying structured strategic frameworks to identify key market opportunities and determine potential go-to-market approaches. Direct commercial opportunity assessments for potential new products and follow-on indications, providing recommendations on investment priorities or discontinuation. Guide pre-launch market development activities, including key opinion leader (KOL) identification and engagement, foundational market research, and other market-shaping initiatives. Partner with commercial leadership to maintain strategic consistency and alignment across brands and indications. Collaborate closely with clinical development, market research, market access, competitive intelligence, medical affairs, and other functional teams to integrate insights into commercial planning. Communicate indication strategies and recommendations across the organization, ensuring stakeholders understand priorities and strategic direction. Maintain deep expertise in relevant disease areas, competitive landscapes, and market dynamics, identifying when strategic or executional adjustments may be needed. Lead and manage the New Product Planning team, including oversight of its budget and resources. Support the transition of product strategies to launch teams approximately 24 months before anticipated launch, enabling effective downstream planning and execution. Requirements: Bachelor's degree required; an MBA or other relevant graduate degree is preferred. At least 15 years of experience within the biotechnology or pharmaceutical industry. Extensive experience across marketing, commercial development, new product planning, data analysis and forecasting, product management, market development, new product launches, market access, and pricing. Demonstrated enterprise-level and executive leadership influence, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across functions without relying solely on direct reporting relationships. Exceptional communication and presentation skills, including the ability to synthesize complex information into clear, actionable recommendations for executive leadership. Strong analytical and problem-solving capabilities, with a track record of developing innovative marketing and commercial initiatives. Strategic, creative, and solution-oriented mindset, combined with sound judgment and decisive leadership. Strong collaboration skills and the ability to build productive relationships across multidisciplinary teams. Willingness and ability to travel domestically and internationally up to 20%, including travel to the company's New York City office as requested. Benefits: Annual base salary range: $280,000–$320,000 USD, with final compensation dependent on market location, relevant knowledge, skills, and experience. Potential equity awards and other forms of compensation as part of the total compensation package. Medical, dental, and vision coverage. 401(k) plan. Unlimited paid time off. Parental leave. Remote work arrangement. Opportunity to lead high-impact commercial strategy and contribute to the development of innovative therapies for patients with autoimmune diseases. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1