TwelveLabs

Own end-to-end delivery of user-facing applications, lead and grow multidisciplinary teams, and ensure operational readiness. | Over 10 years of software engineering experience, 5+ years leading product teams, experience with consumer-grade video or multimodal products, and strong operational fundamentals. | Who We Are: At TwelveLabs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang, and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. In this role, you will • Own end-to-end delivery of end user facing applications, from concept → launch → iteration, with clear success metrics. • Drive an extreme iteration-speed culture: small batches, weekly shipping, tight feedback loops and rapid experimentation, without sacrificing reliability. • Set and enforce a world-class product craft bar: interaction quality, performance, accessibility and “consumer-grade” polish across every release. • Build, lead, and grow a multi-disciplinary team (frontend, backend, product engineering): hiring, coaching, performance management and raising the bar. • Establish strong execution mechanisms: crisp requirements, clear ownership, predictable delivery, and principled trade-offs across cross-functional stakeholders. • Be a player-coach: stay hands-on where it unlocks speed or quality (critical-path prototypes, architectural spikes, mentoring via code reviews and unblocking execution). • Ensure production readiness: testing strategy, instrumentation, incident hygiene, and continuous improvement of quality, latency, and cost-to-serve for application workflows. Requirements • 10+ years of professional software engineering experience, including 5+ years leading product/application engineering teams with Staff level ICs. • Track record of building high-quality, consumer-grade video or multi-modal products with exceptional UI/UX craft, including performance and usability excellence. • Demonstrated experience building a high velocity, fast iteration culture. • Strong engineering fundamentals in testing strategy, CI/CD and operational readiness for production. • Excellent people leadership: hiring, performance management, coaching, and growing future leaders. • Comfortable operating in ambiguity and creating structure where none exists—without slowing down. • Background in fast-scaling startups or world class consumer facing product organizations. Bonus • Experience building agentic applications on top of foundation models or data-heavy systems translating model capability into product value. Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. Benefits and Perks 🤝 An open and inclusive culture and work environment. 🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. 🦷 Full health, dental, and vision benefits. ✈️ Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. 🛂 VISA support (such as H1B and OPT transfer for US employees).

Build and lead the partner engineering team, develop technical strategies for ecosystem integrations, and collaborate across teams to embed technology into partner solutions. | Over 8 years in solutions architecture or partner engineering, with leadership experience, strong cloud and API skills, and a passion for AI/ML technologies. | Who we are At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. Why This Role? Our Go-to-Market (GTM) organization empowers developers and enterprises to build intelligent video applications using the Twelve Labs APIs, helping customers unlock the full potential of our multimodal models. The Global Partnerships team plays a critical role in this mission by forging high-impact integrations that expand our ecosystem and accelerate adoption. As the Director of Partner Engineering, you will build and lead the Partner Engineering function, setting the technical strategy for how Twelve Labs integrates across the broader AI and cloud landscape. You will guide a small but growing team of Partner Engineers and act as a bridge between our partners, product, and engineering teams, ensuring our technology is deeply and effectively embedded into partner ecosystems. This is a strategic and hands-on leadership role—ideal for someone who thrives in dynamic environments, enjoys both technical architecture and business impact, and can shape how Twelve Labs scales through partnerships globally. In this role you will Build and lead the Partner Engineering team, defining its charter, operating model, and success metrics. Develop and execute the global partner engineering strategy across key ecosystems (cloud providers, AI platforms, ISVs, and enterprise integrators). Guide technical pre- and post-sales efforts, ensuring seamless partner onboarding, solution design, and integration with Twelve Labs APIs. Collaborate cross-functionally with Product, Engineering, and GTM leaders to align on technical roadmaps and market opportunities. Run enablement programs for partner technical teams (e.g., cloud solution architects, AI/ML teams) to integrate and scale Twelve Labs technology within their environments. Drive co-innovation projects, developing proof-of-concept integrations that demonstrate the value of Twelve Labs technology and inspire broader adoption. Represent Twelve Labs externally—speaking at conferences, publishing technical content, and cultivating thought leadership in the AI and video intelligence space. Monitor the competitive landscape and emerging technologies to inform product strategy and identify high-leverage opportunities for integration. Partner with leadership to shape go-to-market models, pricing structures, and joint business plans with strategic partners. Serve as the customer’s technical advocate, synthesizing partner feedback into actionable insights for the product roadmap. You may be a good fit if you have 8+ years of experience in Solutions Architecture, Partner Engineering, or Technical Pre/Post-Sales, with at least 3+ years in a leadership or people management role. Proven experience building and scaling partner or solution engineering functions in a startup or high-growth environment. Strong technical foundation across cloud infrastructure (AWS, GCP, Azure) and API-based integration architectures. Deep understanding of developer ecosystems, including familiarity with HTTP, JavaScript, Web SDKs, RESTful APIs, and modern application frameworks. Demonstrated ability to influence C-level and technical stakeholders, driving alignment between business and technical outcomes. Excellent storytelling and communication skills—you can inspire both engineers and executives. High comfort operating in ambiguity, balancing strategic vision with hands-on execution. A passion for AI/ML and multimodal technologies, and a desire to become an expert in how large visual-language models can transform industries. Bachelor’s or advanced degree in Computer Science, Engineering, or a related field (or equivalent experience) Benefits and Perks 🤝 An open and inclusive culture and work environment. 🚀 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. 🏥 Full health, dental, and vision benefits ✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. 🛂 VISA support where applicable

Design and build scalable backend APIs and frontend applications for government cloud deployments with high security and compliance requirements. | 10+ years full stack experience with government customers, deep backend and frontend skills including React/Next.js and TypeScript, infrastructure and security compliance knowledge, and US security clearance eligibility. | Who We Are: At TwelveLabs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang, and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. About the Role As part of our Government pod, you'll help deliver TwelveLabs’ video-language models (Pegasus and Marengo) and our indexing and agentic platform into highly protected GovCloud or fully air-gapped deployments. The work blends deep engineering with security and compliance: designing to the FedRAMP and Department of Defense Cloud Security Requirements Guide (DoD SRG) Impact Levels. You’ll build for constrained networks & hardware, rigorous supply-chain practices, and high-reliability operations. This role requires eligibility for a US security clearance; active clearances are a plus. We’re looking for a Full Stack Engineer with strong backend expertise and solid frontend skills to join our team. You’ll play a key role in designing, building, and scaling systems that power our platform end-to-end — from robust APIs and data pipelines to intuitive user interfaces. In this role, you will Backend Systems & APIs: Design and implement scalable RESTful APIs (OpenAPI-compliant) that power features such as indexing, search and video analysis, integrating with model inference pipelines. System Architecture: Architect and optimize high-throughput, service-oriented backend systems for enterprise-grade SaaS to ensure low latency, high availability, and scalability. Frontend Development: Design and develop responsive, high-performance frontend applications using modern frameworks (React, Next.js), ensuring seamless integration with backend services. Cross-Functional Collaboration: Partner with Machine Learning engineers, Infrastructure Engineers and Forward Deployed Engineers to deliver end-to-end solutions, ensuring smooth integration between backend systems, AI pipelines, and user interfaces. Quality & Standards: Drive adherence to coding standards, best practices, and optimization techniques across the stack, delivering high-quality, reliable, and maintainable systems. You may be a good fit if you have: Required Experience 10+ years of professional full stack software engineering experience building applications and tools for government customers, with features such as auditable workflows, secure authentication, and role-based access controls. Backend: Deep knowledge of service-oriented architecture (SOA), RESTful APIs, microservices, and distributed systems. Strong understanding of scalable database design (relational and NoSQL). Frontend: Experience with modern frontend frameworks, including React, Next.js, React Query, and TypeScript. Experience building responsive UIs using CSS frameworks (Tailwind) and component libraries (Material UI). Infra: Familiar with Docker, Kubernetes, and infrastructure scaling. Exposure to IaC tools (ex. Terraform), and observability tools (ex. Prometheus, Grafana). Government & Security-Specific Expertise: Experience deploying with GovCloud or air-gapped environments. Familiarity with RBAC, LDAP, and government SSO standards. Eligibility for U.S. Security Clearance. Collaboration & Mindset Strong analytical, problem-solving, and first-principles thinking for tackling complex technical challenges. Exceptional communication skills, able to clearly articulate technical concepts to technical and non-technical stakeholders. Thrives in agile, fast-paced environments, demonstrating adaptability, resilience, and a strong ownership mindset. Preferred Qualifications: Active Government Security Clearance Hands-on experience with video technologies (FFmpeg, AWS Media Services) and integrating backend systems with AI/ML pipelines for video analysis (e.g., object detection, motion tracking, summarization). Startup Agility: Experience thriving in fast-paced startup environments, with a demonstrated ability to adapt quickly and deliver results with agility. Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. Benefits and Perks 🤝 An open and inclusive culture and work environment. 🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. 🦷 Full health, dental, and vision benefits. ✈️ Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. 🛂 VISA support (such as H1B and OPT transfer for US employees).

Design and build scalable backend APIs and frontend applications for government cloud deployments with high security and compliance requirements. | 6+ years full stack experience with backend microservices and frontend React/TypeScript, government security clearance eligibility, and familiarity with cloud infrastructure and compliance. | Who We Are: At TwelveLabs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang, and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. About the Role As part of our Government pod, you'll help deliver TwelveLabs’ video-language models (Pegasus and Marengo) and our indexing and agentic platform into highly protected GovCloud or fully air-gapped deployments. The work blends deep engineering with security and compliance: designing to the FedRAMP and Department of Defense Cloud Security Requirements Guide (DoD SRG) Impact Levels. You’ll build for constrained networks & hardware, rigorous supply-chain practices, and high-reliability operations. This role requires eligibility for a US security clearance; active clearances are a plus. We’re looking for a Full Stack Engineer with strong backend expertise and solid frontend skills to join our team. You’ll play a key role in designing, building, and scaling systems that power our platform end-to-end — from robust APIs and data pipelines to intuitive user interfaces. In this role, you will Backend Systems & APIs: Design and implement scalable RESTful APIs (OpenAPI-compliant) that power features such as indexing, search and video analysis, integrating with model inference pipelines. System Architecture: Architect and optimize high-throughput, service-oriented backend systems for enterprise-grade SaaS to ensure low latency, high availability, and scalability. Frontend Development: Design and develop responsive, high-performance frontend applications using modern frameworks (React, Next.js), ensuring seamless integration with backend services. Cross-Functional Collaboration: Partner with Machine Learning engineers, Infrastructure Engineers and Forward Deployed Engineers to deliver end-to-end solutions, ensuring smooth integration between backend systems, AI pipelines, and user interfaces. Quality & Standards: Drive adherence to coding standards, best practices, and optimization techniques across the stack, delivering high-quality, reliable, and maintainable systems. You may be a good fit if you have: Required Experience 6+ years of professional full stack software engineering experience building applications and tools for government customers, with features such as auditable workflows, secure authentication, and role-based access controls. Backend: Deep knowledge of service-oriented architecture (SOA), RESTful APIs, microservices, and distributed systems. Strong understanding of scalable database design (relational and NoSQL). Frontend: Experience with modern frontend frameworks, including React, Next.js, React Query, and TypeScript. Experience building responsive UIs using CSS frameworks (Tailwind) and component libraries (Material UI). Infra: Familiar with Docker, Kubernetes, and infrastructure scaling. Exposure to IaC tools (ex. Terraform), and observability tools (ex. Prometheus, Grafana). Government & Security-Specific Expertise: Experience deploying with GovCloud or air-gapped environments. Familiarity with RBAC, LDAP, and government SSO standards. Eligibility for U.S. Security Clearance. Collaboration & Mindset Strong analytical, problem-solving, and first-principles thinking for tackling complex technical challenges. Exceptional communication skills, able to clearly articulate technical concepts to technical and non-technical stakeholders. Thrives in agile, fast-paced environments, demonstrating adaptability, resilience, and a strong ownership mindset. Preferred Qualifications: Active Government Security Clearance Hands-on experience with video technologies (FFmpeg, AWS Media Services) and integrating backend systems with AI/ML pipelines for video analysis (e.g., object detection, motion tracking, summarization). Startup Agility: Experience thriving in fast-paced startup environments, with a demonstrated ability to adapt quickly and deliver results with agility. Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. Benefits and Perks 🤝 An open and inclusive culture and work environment. 🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. 🦷 Full health, dental, and vision benefits. ✈️ Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. 🛂 VISA support (such as H1B and OPT transfer for US employees).

Develop and maintain low latency, high throughput ML systems and services, lead engineering efforts, and mentor junior engineers. | 6+ years industry experience with Python-based production services, ML model deployment experience, and technical leadership. | Who We Are At TwelveLabs, we are pioneering the development of frontier multimodal foundation models that can see, hear and understand the world as humans do. Our models have redefined the standards in video-language modeling, allowing developers to build programs with state-of-the-art semantic search, summarization and analysis capabilities. TwelveLabs has raised $107 million in Seed + Series A funding from world-class VC & corporate partners: NVIDIA, NEA, Radical Ventures, Index Ventures, Snowflake and Databricks. Our advisory team features AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. About The Role As a Software Engineer, Machine Learning at TwelveLabs, you will drive our ML systems + platform engineering efforts in all facets of our e2e ML & engineering workflows. Delivering highly reliable, low latency, high throughput services is the essence of the role. This role is a perfect fit for experienced engineers with some past machine learning experience who want to go deep on unsolved problems in multimodal AI systems, orchestration, operations, and deployment. In This Role, You Will: • Advance our industry-leading enterprise video solutions by incorporating already-great research into fault tolerant, low latency systems • Craft performant APIs using modern Python tools • Build the highest impact, not the flashiest, libraries and services • Mentor junior engineers/researchers, and hold a high bar around code quality / engineering best practices • Lead by example in interviewing, hiring, and onboarding passionate and empathetic engineers You May Be A Good Fit If You Have: • 6+ years of relevant industry experience • Designed production services using Python, Postgres, FastAPI, SQLAlchemy, Pydantic (and friends) • Demonstrated experience as a technical lead to deliver projects end to end • Exposure to machine learning models in production environments (e.g. deployment, serving, lifecycle management, monitoring) Strong Candidates May Also Have Experience: • Scaling ML systems and/or data infrastructure to workloads of petabyte+ scale • Building Kubernetes-based systems for distributed data/ML workflows Interview Process 1) Recruiter Phone Screen 2) Initial Technical Assessment 3) Hiring Manager Interview 4) Onsite Technical Interview [In-Person] 5) Final Interview: Culture Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. Benefits and Perks 🤝 An open and inclusive culture and work environment. 🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. 🦷 Full health, dental, and vision benefits. ✈️ Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. 🛂 VISA support (such as H1B and OPT transfer for US employees). Compensation Range: $225K - $325K