100 Salesforce, Inc.

Lead and manage a team of Customer Success Managers to deliver and grow the Signature Success Plan, collaborating with sales and renewals teams, and aligning resources and strategies for enterprise customers in Automotive or Energy & Utilities sectors. | 8+ years of direct customer advisement and team management experience, strong critical thinking and communication skills, familiarity with Salesforce products, and ability to work in-office 3 days per week. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description Our customers looking to get the most value out of Salesforce with an enterprise experience purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are looking for a Director to join our Automotive or Energy & Utilities Portfolio Account Success teams to directly manage a team of Customer Success Managers (CSMs). This role leads the strategy for Signature Success Plan fulfillment and growth across teams, aligning closely with Territory, Renewals, and Success Plan Sellers. An ideal candidate has a strong background in Customer Success and Platform Health strategies, trends, and outcomes at the enterprise level. The candidate is able to research, synthesize, and develop insights and actions from market intelligence & customer feedback. Customer centricity, leadership, resourcefulness, flexibility, and a get-it-done demeanor are needed in this role. Your Impact Lead a team of Customer Success Managers, fostering high standards for value delivery and customer impact Address and resolve customer blocking issues in collaboration with individual contributors Partner with sales teams and renewals to execute strategies for Signature Success Plan renewals across teams. Develop a point of view for Signature value to help grow Signature within either our Auto or Energy & Utilities portfolios. Direct experience supporting enterprise customers in either the Auto or Energy & Utilities industries. Work closely with peers and selling partners on capacity planning for Signature obligations including resource allocation, forecasting, and staffing Align customer allocations with Signature coverage, manage team-based allocations, and synchronize additional cloud resources as needed Collaborate on talent retention strategies, encompassing career pathing, promotions, and ongoing training Stay informed on market trends, risks, and opportunities specific to customers and industries, communicating insights to Territory & OU leaders As a Frontline Manager, monitor key performance indicators, including Customer Health using Customer Success Score and Salesforce Loyalty As a Frontline Manager, be responsible for delivery metrics, ensuring consistent progress and results Ensure teams are proficient in New Product Introductions (NPI) and New Service Introductions (NSI) initiatives. Requirements Possess a minimum of 8+ years with direct experience in customer advisement and team management. Exhibit strong critical thinking and ability to use data and insights to identify industry trends and risks. Demonstrate excellent communication skills, and be a strong collaborator, to bridge across various teams and levels. Showcase a proven track record in talent management, including recruitment, retention, and development. Familiarity with Salesforce's product offerings, services (Sales Cloud, Service Cloud, Automotive Cloud, Field Service, Energy & Utilities Cloud, Agentforce, Data 360). Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $185,500 to $315,900. For Illinois based roles, the base salary hiring range for this position is $185,500 to $315,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a trusted advisor and single point of contact for Salesforce Signature Success Plan customers, managing relationships, adoption, and issue resolution focused on Commerce Cloud. | 8+ years in technical customer success or related roles, 2+ years Salesforce Commerce Cloud experience, strong communication, technical and business translation skills, and ability to lead cross-functional teams. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This position will focus on our Digital Signature customers, driving customer advocacy and reducing attrition by collaborating with Digital Sales partners, expanding our Signature coverage, consume Premier entitlements, and by making strategic customer investments that foster trusted growth and success. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. This position will focus on Commerce Cloud. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Minimum of 2 years of experience with Salesforce Commerce Cloud. Preferred Requirements Experience with Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.) Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, B2C Commerce Developer Administrator, Consultant, Email Specialist, Engagement Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week (Seattle/Bellevue, Chicago, Indianapolis or Atlanta). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $133,400 to $223,700. For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead strategy and vision for Salesforce's enterprise knowledge, content, and AI platforms to improve employee productivity and support efficiency. | 10+ years product management experience in enterprise software or AI, strong leadership and communication skills, technical degree, and experience with AI-powered products and knowledge systems. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce’s Basecamp platform brings together unified search, enterprise ticketing, and all company knowledge into a single intelligent experience — empowering employees and AI agents to find answers, take action, and continuously learn. As Product Director for Enterprise Knowledge, Content & AI, you’ll define the strategy that makes this possible. You’ll lead the vision for how Salesforce captures, curates, and activates enterprise knowledge through AI—driving measurable impact across productivity, support efficiency, and trust in our AI-powered Employee Agent. This is a high-visibility role at the intersection of content, knowledge, and AI, shaping how 70,000+ employees work and how Salesforce showcases Customer 0 innovation to the world. Salesforce’s Basecamp platform brings together enterprise ticketing, knowledge, and search into one intelligent experience — empowering employees and AI agents to find answers, take action, and continuously learn. As the Director of Product Management for Enterprise Support, Knowledge & AI, you’ll lead the strategy for the unified platform experience that powers how 70,000+ Salesforce employees get help, resolve issues, and interact with AI agents every day. This is a high-impact, cross-enterprise role at the intersection of support, knowledge, and AI, shaping how Salesforce delivers connected, intelligent employee experiences — while showcasing our Customer 0 innovation to the world. What You’ll Do Lead the vision for unified enterprise knowledge—connecting structured and unstructured content across systems, orgs, and support channels into one AI-ready layer. Build and evolve Basecamp’s knowledge and content platform, powering self-service, intelligent ticket routing, and agentic resolution experiences. Partner with Support, AI, and Content Strategy teams to reduce ticket volume and resolution time through smarter knowledge surfacing and automation. Establish enterprise-wide content governance frameworks (metadata, taxonomies, ontologies) that ensure accuracy, reuse, and trust. Integrate feedback loops from tickets and AI interactions to improve content health, precision, and continuous learning. Collaborate with Engineering, Data, and Enterprise Architecture to build scalable, compliant, AI-ready systems that connect knowledge to action. Champion Basecamp’s knowledge vision across the company, influencing product and operational strategies to unlock enterprise-wide impact. Lead the vision for Salesforce’s enterprise support platform and Employee Agent — unifying ticketing, knowledge, and AI agents into a single, cohesive experience that enables faster, smarter resolution for employees. Drive the roadmap for Basecamp, Employee Agent, and related productivity experiences, powering intelligent search, self-service, and AI-driven interactions across Slack, Help, and other channels. Partner across Support and Business Operations teams, Engineering, and Content Strategy to simplify and scale how employees get help — reducing friction, case volume, and time to resolution. Establish strong governance and continuous improvement frameworks that ensure knowledge and content are accurate, trusted, and improving through data and feedback loops. Integrate automation and agentic capabilities that shift support from reactive to proactive, connecting human and AI workflows for smarter employee experiences. Collaborate across the enterprise — from Architecture and Security to T&P Product — to ensure the platform is scalable, compliant, and aligned with Salesforce’s global strategy. Represent Salesforce’s internal innovation externally, engaging with customers to share how we’re transforming employee support and agent experiences — influencing the evolution of Salesforce’s own products. What You’ll Bring 10+ years of product management experience, ideally across enterprise software, AI, or knowledge platforms. Proven success building and scaling AI-powered products or knowledge systems in complex enterprise environments. Deep understanding of content management, knowledge governance, and support operations. Experience integrating AI/ML and search technologies into user-facing products. Strong ability to influence senior stakeholders, drive alignment across global teams, and deliver measurable business outcomes. Excellent storytelling and communication skills to inspire cross-functional teams and executive leadership. 10+ years of product management experience in enterprise software, AI, or platform ecosystems. Proven success leading large-scale, cross-functional initiatives across multiple organizations. Deep understanding of enterprise support, knowledge management, and how AI and automation enhance those experiences. Experience integrating AI/ML or agentic capabilities into enterprise platforms. Strong ability to influence senior stakeholders, communicate effectively across business and technical teams, and drive alignment toward measurable outcomes. Experience coaching and developing Product Managers — helping them build confidence and product maturity. Comfort operating in a fast-moving, sometimes ambiguous environment — able to bring structure, clarity, and prioritization while keeping the team focused on impact. A related technical degree required. Bonus Points Experience with LLMs, retrieval-augmented generation (RAG), or knowledge-grounded AI systems. Background in enterprise ticketing or support automation. Familiarity with data governance, compliance, and content lifecycle management. Demonstrated ability to turn complex systems into intuitive, human-centered product experiences. Experience with LLMs, retrieval-augmented generation (RAG), or multi-agent systems. Background in enterprise ticketing, self-service, or support automation. Familiarity with data governance, compliance, and content lifecycle management. Demonstrated ability to translate complex systems into intuitive, human-centered product experiences. What Success Looks Like Basecamp becomes the trusted, intelligent platform where enterprise knowledge lives and AI thrives. Employees and agents can find answers instantly, deflecting tickets and accelerating resolution. Knowledge quality, accuracy, and freshness improve continuously through data-driven feedback. The company sees measurable gains in productivity, automation, and user satisfaction. Salesforce’s internal AI ecosystem advances as a result of your platform’s innovation. Salesforce’s enterprise support and Employee Agent platforms deliver a unified, intelligent experience where employees and AI agents find answers instantly. Case deflection, resolution speed, and user satisfaction all show measurable, sustained improvement. Knowledge and content continuously improve through intelligent feedback and automation. The product team is confident, high-performing, and operating with clarity and alignment. Salesforce’s internal AI ecosystem advances because of your team’s innovation — inspiring our customers worldwide. In the First 90 Days: You’ll focus on understanding the current enterprise support ecosystem, helping the team deliver key initiatives already in flight, and refining the roadmap for Basecamp and Employee Agent. You’ll build strong relationships with partners across Support, AI, and Engineering, and begin maturing the team’s product discipline through coaching and clarity. Who You’ll Work With You’ll collaborate with leaders across: UX/Design, Engineering & Architecture – to design and scale intelligent systems T&P (Customer Product & Engineering) Organization - to partner on co-developing solutions and advocating for Customer 0 Content Strategy & Knowledge Management Teams across the business – to standardize and govern enterprise content Support Operations across the business – to embed knowledge into every step of the employee help experience Data Science & Analytics – to power grounded, trustworthy agent experiences Security & Compliance – to ensure safety and integrity of all enterprise data Employee Success and other key business partners: Partner to define outcomes and design the future of the employee experience Why Join Us You’ll be at the forefront of redefining enterprise productivity through knowledge and AI. This is your opportunity to lead a flagship platform—Basecamp—that not only transforms how Salesforce works, but also inspires the next generation of AI-powered customer experiences. You’ll be at the forefront of redefining how enterprise support works in the age of AI. This is your opportunity to lead two of Salesforce’s most visible internal platforms — Basecamp and Employee Agent — connecting people, processes, and intelligent agents into a seamless experience that transforms how we work and inspires the next generation of AI-powered customer solutions. In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead strategic customer success programs to prevent attrition by analyzing data, influencing leadership, and collaborating cross-functionally in a SaaS environment. | 10+ years in strategic roles within SaaS customer success or related fields, advanced analytical skills with BI tools, strong influencing and communication skills, and a bachelor's degree (MBA preferred). | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, Customer Success is the foundation of our growth. We believe that long-term customer health begins with the very first interaction. We are hiring for multiple highly analytical and influential Product Directors to join our Customer Success Programs team in a pivotal role, focused on proactively preventing customer attrition. Required Qualifications & Experience 10+ years of experience in a strategic role within Management Consulting, Sales Strategy, Sales Operations, Revenue Operations, Customer Success, Product Management, Professional Services, Implementation Consulting, Partner Management, or Strategy at an enterprise SaaS company. Advanced Analytical Skills: Proven ability to analyze complex and disparate datasets, connecting pre-sales activities to post-sales outcomes. Experience with tools like Salesforce, Tableau, SQL, or other BI platforms is essential. Exceptional Influencing Skills: A track record of successfully influencing senior leadership and cross-functional partners without direct authority. Must be comfortable presenting sensitive data and challenging the status quo in a constructive, collaborative manner. Strong Business Acumen: Fluency in key SaaS metrics (Churn, NRR, LTV, CAC) and the ability to translate data into strategic business recommendations. Communication & Storytelling: World-class ability to craft and deliver compelling presentations that tell a clear story, supported by data, to an executive audience. Education: Bachelor’s degree in Business, Finance, Economics, or a related field. MBA or equivalent advanced degree is highly preferred Key Areas We Are Hiring For: *This posting represents five different Product Director roles. Please carefully review each area to identify if your experience may be a fit for one or more of them* Sales Strategy Act as a strategic bridge between our Sales and Customer Success organizations Architect programs and guardrails that ensure we are not only acquiring new customers but setting them up for enduring success Shape sales strategy and compensation from a customer-centric lens and have a measurable impact on our company's net retention Adoption & Strategy Cloud Lead Lead research and strategy for our assigned cloud product Leverage data to drive insights, build scalable frameworks for engagement, and provide strategic recommendations that ensure our customers realize the full potential of their partnership with us, all while upholding our #1 value: Trust. Professional Services Lead our strategy for preventing churn related to implementation, onboarding, and technical debt Focus on the critical early stages of the customer journey, ensuring that our customers—whether their implementation is handled internally, by partners, or through professional services—are set up for long-term success. Responsible for dissecting the anatomy of a successful implementation, building governance models for our partner ecosystem, and creating pathways for customers to modernize their technology stack Highly cross-functional role requiring deep collaboration with our Professional Services, Partner/Alliances, and Customer Success teams to build proactive, scalable programs that directly impact customer retention Product Partner closely with our Technology & Products (T&P) organization to analyze, prioritize, and execute high-impact programs that address the root causes of attrition Master of turning complex data into actionable strategies and thrive on building cross-functional relationships to drive results Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $177,600 to $300,200. For Illinois based roles, the base salary hiring range for this position is $177,600 to $300,200. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design, develop, debug, and operate resilient distributed backend systems and cloud infrastructure automation tools on public cloud platforms. | At least 2 years backend development experience with Python, Go, or Java, experience owning critical services, Agile and TDD knowledge, U.S. citizenship, and ability to pass federal background check. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. *****This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems. Your Impact: Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers Using and contributing to open source technology (Spinnaker, Zookeeper, etc.) Developing Infrastructure-as-Code using Terraform Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills: 2+ years backend software development experience Deep knowledge of programming in Python, Go, Java Experience owning and operating multiple instances of a critical service Experience with Agile development methodology and Test Driven Development Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $137,100 to $276,100. For Washington-based roles, the base salary hiring range for this position is $125,700 to $253,000. For California-based roles, the base salary hiring range for this position is $137,100 to $276,100. For Massachusetts based roles, the base salary hiring range for this position is $125,700 to $253,000. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Partner with product and engineering teams to shape product strategy, drive pricing and packaging decisions, and deliver strategic insights to leadership. | 3-5 years in product strategy, business operations, consulting, pricing, sales strategy or finance, preferably in SaaS, with strong analytical, communication, and collaboration skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Posting Title: Senior Analyst Product Strategy & Operations - Slack Location: Atlanta, GA or Chicago, IL About the Role: Slack’s Product Strategy & Operations team drives the connection between product vision, monetization, and execution. We partner across Product, Engineering, Finance, and Go-To-Market to ensure Slack’s roadmap and pricing decisions are grounded in data, customer insight, and business impact. Our team leads product planning and business performance reviews, and owns Slack’s Pricing & Packaging governance — defining how Slack’s innovations are packaged, monetized, and measured. We operate as trusted partners to product leadership, helping turn strategic ideas into scalable outcomes. We’re looking for a Senior Analyst to join this high-impact team as a strategic and analytical thought partner to Slack’s Product leaders. In this role, you’ll collaborate directly with PMs to evaluate opportunities, shape product strategy, and connect insights to business outcomes — while also contributing to Slack’s broader pricing and monetization strategy. You’ll sit at the intersection of product development, strategy, and business performance, using data and structured thinking to influence Slack’s roadmap and commercial decisions. This role offers exposure to senior leaders across Slack’s Product, Finance, and GTM organizations, with real impact on how Slack grows and goes to market. Your Impact - Responsibilities: Partner with Product & Engineering teams: Act as a go-to business partner to PMs — helping shape product strategy, define success metrics, and size opportunities. Provide strategic insight into product performance and adoption, highlighting trends, risks, and opportunities. Support roadmap planning and visibility — partnering with PMs to organize roadmap artifacts and ensure alignment between product priorities, business goals, and pricing/launch timelines. Drive pricing, packaging, and launch strategy Partner with PMs, Product Marketing, and GTM teams to evaluate and support new product launches — ensuring pricing, packaging, readiness, and market positioning are aligned. Lead analyses for new and existing Slack products — assessing competitive landscape, TAM, margin, and monetization tradeoffs. Synthesize pricing options, tradeoffs, and recommendations into executive-ready presentations and present them to decision-makers (P&P Council, PDE leadership, executives). Support the Pricing & Packaging Council, helping define Slack’s product tiers, SKUs, and monetization frameworks. Build business cases and models that guide roadmap, pricing, and investment decisions. Deliver strategic insights & operational clarity Partner with Data Science to ensure we have the right metrics, dashboards, and instrumentation to track product performance. Lead analysis for Strategy & Insights Reviews, synthesizing business, product, and customer data into clear recommendations for leadership. Collaborate cross-functionally with Finance, GTM Strategy, and Product Operations to connect data signals to strategic decisions. Minimum Qualifications: Bachelor’s degree in Computer Science, Information Security, or a related field. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 3–5 years of experience in Product Strategy, BizOps, Consulting, Pricing, Sales Strategy or Finance (SaaS experience strongly preferred). Ability to manage end-to-end work streams and apply structure to complex, ambiguous problems Strong analytical and modeling skills, with the ability to connect data to strategic recommendations. Excellent communication skills — able to distill complex findings for senior audiences. Proactive, self-motivated, and able to work independently Strong interpersonal skills and a collaborative approach A proactive, curious mindset and comfort working in ambiguous, fast-paced environments. Preferred Qualifications: Proven ability to partner with Product teams — influencing through insights and structured analysis. Experience in pricing, monetization, or market sizing preferred. Proficiency with Excel/Sheets; SQL or BI tools (Tableau, Looker) a plus. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Illinois based roles, the base salary hiring range for this position is $107,700 to $148,100. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop and drive sales strategies for large enterprise accounts in retail and consumer goods, build trusted relationships with key stakeholders, coordinate internal resources, and achieve revenue growth. | At least 10 years of full cycle sales experience with 5+ years in enterprise sales management, ability to strategize with large teams, and experience selling complex SaaS solutions to C-level executives. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Description Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities. Vertical This role will be specifically selling into accounts within the Retail and Consumer Goods Industry. Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. You may be aligned to the following clouds: Slack NetZero Cloud Tableau Marketing Cloud Specialization Cloud Digital Day to Day Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal Salesforce resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Preferred Qualifications: 10 years of full cycle sales experience, at least 5 years in Enterprise Sales Management of one large key account Ability to strategize with a large extended team Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, life insurance, retirement saving plan Monthly wellness allowance Flexible time off & leave policies Parental benefits Perks and discounts For Ohio based roles, the base salary hiring range for this position is $120,800 to $242,950. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $132,650 to $267,250. For California-based roles, the base salary hiring range for this position is $132,650 to $267,250. For Illinois based roles, the base salary hiring range for this position is $120,800 to $267,250. For Minnesota based roles, the base salary hiring range for this position is $120,800 to $242,950. For New Jersey based roles, the base salary hiring range for this position is $132,650 to $267,250. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage and grow strategic enterprise accounts in the manufacturing sector by building relationships, developing account strategies, and coordinating internal resources to meet customer needs. | At least 10 years of full cycle sales experience including 5 years in enterprise sales management, ability to strategize with large teams, and experience engaging C-suite decision makers. | This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast-paced team with various customers and receive personalized training and career opportunities. • This role will be specifically selling into accounts within the Manufacturing Industry, which includes automotive, utilities, energy, oil, and gas. • Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. • They build positive, trusted relationships with both key team members and c-suite decision makers within their patch. • You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts. • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives. • Coordinate internal Salesforce resources to meet customer business needs. • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment. • Share Salesforce value proposition for existing and/or new customers. • Drive growth within an existing assigned account. Qualifications • 10 years of full cycle sales experience, at least 5 years in Enterprise Sales Management of one large key account. • Ability to strategize with a large extended team. • Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.). Benefits • We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. • We are proud to be #1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. • We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. • Health, life insurance, retirement saving plan. • Monthly wellness allowance. • Flexible time off & leave policies. • Parental benefits. • Perks and discounts.

Design, develop, and deliver scalable enterprise API solutions, lead and mentor engineering teams, and ensure best practices in software development. | 8+ years in software development with enterprise focus, proficiency in Java (or similar), experience with AWS, microservices, and API-first methodologies. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description: We are looking for a highly skilled and motivated lead engineer to join our API Excellence team within Engineering Development and Delivery. You will play a critical role in designing, developing, and delivering high-quality enterprise solutions that meet the needs of our customers. You will work closely with cross-functional teams to ensure the successful implementation and deployment of our products. Key Responsibilities: Design, develop, and deliver scalable and a robust enterprise API Gateway that scales across multiple product offerings. Establish and promote an API-first methodology across cross-functional teams to ensure consistency and quality in our API offerings. Drive the capability for parallel feature development and ensure incremental delivery of software. Lead and mentor a team of engineers, providing technical guidance and support. Collaborate with product managers, architects, and other stakeholders to understand requirements and translate them into technical specifications. Drive the capability for parallel feature development and ensure incremental delivery of software. Lead and mentor a team of engineers, providing technical guidance and support. Ensure the quality and performance of the codebase through code reviews, testing, and continuous integration. Drive the adoption of best practices in software development, including agile methodologies, DevOps. Troubleshoot and resolve complex technical issues in a timely manner. Stay up-to-date with the latest industry trends and technologies to ensure our solutions remain competitive. Required Skills and Experience: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 8+ years of experience in software development, with a focus on enterprise solutions. Strong proficiency in one or more programming languages (Java required, with the expectation of adapting to other languages as needed). Experience with AWS and microservices architecture. Proven track record of delivering high-quality software solutions in a fast-paced environment. Excellent problem-solving skills and the ability to think critically and creatively. Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment. Experience with agile methodologies and DevOps practices. Experience in developing in a contract-first environment. Experience with event-driven architecture and technologies that interface with backend consumers (e.g. AWS Kinesis/SNS/SQS/EventBridge). Proven ability to use a data-driven approach to continuous improvement and decision-making. Preferred Qualifications: Experience with Salesforce technologies and platforms. Knowledge of enterprise integration patterns and best practices. Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes). Experience with CI/CD tools and processes. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $137,100 to $276,100. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and standardize program management practices, develop training and communities of practice, implement reporting and automation using AI tools, and integrate PM tools to enhance program delivery and governance. | 10+ years in program/portfolio management, PMP or equivalent certification, experience with PMOs or Centers of Excellence, proficiency in AI/automation tools, data visualization, and diverse project methodologies, plus strong communication and stakeholder skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 12/08/2025. The Digital Enterprise Program Management office is seeking an experienced Program Management Center of Excellence (PM CoE). This role is pivotal in driving standardized, high-quality program management practices across the organization, improving program execution, and leveraging cutting-edge AI and Large Language Model (LLM) tools for automation and enhanced reporting. This is a strategic position requiring a blend of program management expertise, a passion for process improvement, and proficiency in modern technology integration. This is an office-flexible role for Atlanta, GA, Indianapolis, IN, Denver, CO, or Seattle, WA. In office expectations are 3 days/week to support customers and/or collaborate with their teams. Key Responsibilities: PM CoE Framework: Define, develop, and maintain the program delivery framework, including governance, standards, methodologies (e.g., Agile, SAFe, Lean Waterfall, Hybrids), templates, and best practices for program management. Community of Practice: Establish and lead a community of practice for Program and Project Managers to share knowledge, experiences, and drive continuous improvement. Develop & Train: Develop and deliver training, mentoring, and certification programs to elevate the program management skills across DET. Advance Practices: Perform maturity assessments of current program management practices and develop roadmaps for advancement. Program Reporting: Design and implement standardized program reporting metrics, dashboards, and key performance indicators (KPIs) to provide executive-level visibility into program health, progress, risks, and resource utilization. Program Reviews: Facilitate internal program reviews with leadership and stakeholders, ensuring alignment with strategic objectives. Automation: Identify opportunities to automate repetitive or manual program management tasks using AI and LLM tools (e.g., change control, risk management, status reporting, meeting scheduling and minutes). Advance use of PM tools such as Smartsheet and Slack to enhance efficiency and effectiveness. PM tools Integration: Lead integration of PM tools with Tableau and Salesforce PLM Tools in collaboration with IT/Engineering teams. Value Realization Reporting: Automation of tracking ROI against actual value attainment What sets you apart: Leading PMO COE and driving maturity in program practices PMP or other relevant program/project management certifications. Experience deploying AI/automation tools Experience in data visualization tools (e.g., Tableau, Power BI) and building executive-level reporting. Familiarity with standard program management software (e.g., Microsoft Project, Jira, Asana). Required Skills and Experience: Bachelors or Masters degree in Business Administration, Computer Science, or a related field. Minimum of 10 years of experience in Program Management, Portfolio Management, or a senior Project Management role. Proven experience in establishing or significantly contributing to a Program/Project Management Office (PMO) or Center of Excellence (CoE). Strong understanding of diverse program and project methodologies (e.g., Agile, Scrum, Waterfall, SAFe). Experience with AI/LLM tools and their application in business process automation, particularly within a program management context. Excellent communication, interpersonal, and stakeholder management skills. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Colorado-based roles, the base salary hiring range for this position is $161,500 to $234,300. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead product strategy and roadmap for AI-driven customer success solutions, collaborate cross-functionally to deliver innovative Salesforce Success Plans, and drive measurable business outcomes. | Senior product management experience with deep Salesforce and AI expertise, strategic thinking, strong communication skills, and ability to lead cross-functional teams in a hybrid work environment. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success (CS) Success Plan product management organization is responsible for managing Salesforce’s Customer Success Plan offer portfolio (Standard, Premier, and Signature Success Plans) with which we enable our customers to realize value from their Salesforce technology investments. We work backward from the customer to address their needs across all customer segments (Small Business, Commercial, and Enterprise) and across all Salesforce products. The team is the “voice of the customer and market” to the rest of the CS organization and we work across all functions within CS and the Salesforce product organizations to continuously enhance the customer value and experience delivered by the Success Plans offer portfolio. Role Description: The Salesforce Success Plans proactively sets up customers to be successful by ensuring that customers have the right skills, information, insights, and access to expertise. We are seeking an experienced Product Manager to join our Customer Success product management team to help us ensure we can deliver success to our customers on Salesforce’s latest and greatest product innovations. We are seeking a strategic product leader to define and execute the roadmap for Agentic AI (Agentforce) within our Salesforce Success Plans. In this role, you will act as the vital bridge between Product Management and our Digital Customer Success teams. You will leverage your expertise in Generative/Agentic AI and customer success to identify high-impact use cases, define product requirements, and partner with engineering and data teams to launch new AI-driven capabilities. Your core mission is to scale world-class, personalized customer success. Key responsibilities include owning the product roadmap, ensuring seamless agent-to-human handoffs, and driving continuous innovation to deliver tangible business outcomes for our customers. The ideal candidate has a deep understanding of Generative and Agentic AI, the Salesforce platform, customer success, and the specific requirements of the Success Plans. You will also be relied upon to inform and heavily influence how value is delivered to customers. You will have the opportunity to work on some of the most complex and rewarding problems for our offers and business and be relied upon to inform and heavily influence how we deliver value to our Customers. What You'll Do Own the end-to-end product strategy and roadmap for Agentic AI (Agentforce) within Customer Success, from initial concept and business case development to launch and continuous lifecycle enhancement. Secure senior leadership alignment by developing and presenting compelling business cases for new offers, supported by robust financial modeling and clear GTM (Go-to-Market) objectives. Define and own the key business outcomes for Agentic Customer Success, with a focus on driving growth, adoption, and measurable ROI for both customers and Salesforce. Lead continuous customer and stakeholder research to deeply understand user needs, analyze feedback, and identify and prioritize critical, high-value use cases for Agentic AI. Act as the subject matter expert on the competitive landscape, emerging AI trends, and internal Salesforce innovations, using this knowledge to drive product differentiation and innovation. Translate the strategic vision into detailed product requirements, ensuring all new AI-driven capabilities are deeply personalized, intuitive, and deliver tangible business outcomes. Serve as the vital cross-functional leader, aligning Success Plans Product Management, Digital Customer Success, Data, Engineering & Technology (DET), and other CS organizations to flawlessly execute the strategy. Obsess over the end-to-end user experience, taking full ownership of critical journey points (such as the agent-to-human handoff) to guarantee a smooth, frictionless, and high-quality interaction. Ideal Candidate Profile Deep Salesforce Knowledge: You have a strong working knowledge of Salesforce products and a keen understanding of how enterprise software companies go to market. Generative and Agentic AI: Proven expertise in applying Generative and Agentic AI to design and build autonomous solutions that drive customer success, adoption, and retention at scale. A First-Principles Thinker: You don't just accept the status quo. You excel at breaking down ambiguous, complex business problems into their fundamental components and reassembling them into a coherent solution that is defensible with data. A Critical Thinker: You won't accept the first answer provided and dig deeper into the whys of issues to get to the core of the matter. Connect the Dots : You excel at systems thinking and can anticipate the second and third-order effects of a strategic decision. You naturally see how a change in one part of the business impacts another. Proven Strategist: You have a background in management consulting, corporate strategy, or a product management role that was heavily focused on monetization and business strategy. You have a portfolio of work that demonstrates your ability to drive significant strategic change. Exceptional Communicator: Exceptional executive-level communication skills; able to package complex ideas into clear, visually engaging presentations that drive strategic decision-making. Problem-Solver at Heart: You are not content to simply identify problems; you are driven to design the solution and see it through. Preferred Requirements M.B.A. Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software Experience in Support, Success, or Services product management Note: This role is office-flexible, with the expectation that you will work from a Salesforce office (Seattle/Bellevue, Chicago, Indianapolis, New York, San Francisco or Atlanta) three days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. For California-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and standardize program management practices, develop training and frameworks, drive automation using AI/LLM tools, and provide executive reporting and governance. | 10+ years in program/portfolio management, PMP certification, experience with AI/automation tools, data visualization skills, and strong stakeholder communication. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 12/08/2025. The Digital Enterprise Program Management office is seeking an experienced Program Management Center of Excellence (PM CoE). This role is pivotal in driving standardized, high-quality program management practices across the organization, improving program execution, and leveraging cutting-edge AI and Large Language Model (LLM) tools for automation and enhanced reporting. This is a strategic position requiring a blend of program management expertise, a passion for process improvement, and proficiency in modern technology integration. This is an office-flexible role for Atlanta, GA, Indianapolis, IN, Denver, CO, or Seattle, WA. In office expectations are 3 days/week to support customers and/or collaborate with their teams. Key Responsibilities: PM CoE Framework: Define, develop, and maintain the program delivery framework, including governance, standards, methodologies (e.g., Agile, SAFe, Lean Waterfall, Hybrids), templates, and best practices for program management. Community of Practice: Establish and lead a community of practice for Program and Project Managers to share knowledge, experiences, and drive continuous improvement. Develop & Train: Develop and deliver training, mentoring, and certification programs to elevate the program management skills across DET. Advance Practices: Perform maturity assessments of current program management practices and develop roadmaps for advancement. Program Reporting: Design and implement standardized program reporting metrics, dashboards, and key performance indicators (KPIs) to provide executive-level visibility into program health, progress, risks, and resource utilization. Program Reviews: Facilitate internal program reviews with leadership and stakeholders, ensuring alignment with strategic objectives. Automation: Identify opportunities to automate repetitive or manual program management tasks using AI and LLM tools (e.g., change control, risk management, status reporting, meeting scheduling and minutes). Advance use of PM tools such as Smartsheet and Slack to enhance efficiency and effectiveness. PM tools Integration: Lead integration of PM tools with Tableau and Salesforce PLM Tools in collaboration with IT/Engineering teams. Value Realization Reporting: Automation of tracking ROI against actual value attainment What sets you apart: Leading PMO COE and driving maturity in program practices PMP or other relevant program/project management certifications. Experience deploying AI/automation tools Experience in data visualization tools (e.g., Tableau, Power BI) and building executive-level reporting. Familiarity with standard program management software (e.g., Microsoft Project, Jira, Asana). Required Skills and Experience: Bachelors or Masters degree in Business Administration, Computer Science, or a related field. Minimum of 10 years of experience in Program Management, Portfolio Management, or a senior Project Management role. Proven experience in establishing or significantly contributing to a Program/Project Management Office (PMO) or Center of Excellence (CoE). Strong understanding of diverse program and project methodologies (e.g., Agile, Scrum, Waterfall, SAFe). Experience with AI/LLM tools and their application in business process automation, particularly within a program management context. Excellent communication, interpersonal, and stakeholder management skills. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Colorado-based roles, the base salary hiring range for this position is $161,500 to $234,300. For Washington-based roles, the base salary hiring range for this position is $177,600 to $254,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Drive consumption growth and adoption of MuleSoft within enterprise accounts by developing strategic account plans, engaging stakeholders at all levels, and leading cross-functional teams to deliver measurable business outcomes. | 7+ years of technical sales/customer success experience with enterprise account management, strong stakeholder engagement skills, technical knowledge of MuleSoft or similar platforms, and proven leadership in driving customer success and expansion strategies. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Mulesoft Consumption Lead We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Mulesoft within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives As a Consumption Lead reporting to the Sr. Director, Consumption COE, you will set the strategic direction and consumption growth for priority accounts, focusing on: Account Growth Drive consumption growth through successful implementation of initial commerce use cases Understand Customer's business and objectives by conducting research, prepares thoughtful questions and insights in advance of customer meetings Practice active listening and uncovering Customer's buying motivators, decision criteria, investment propensity and who's who in the Customers Buyers Circle Gain commitment and buy-in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all the stakeholder together Apply business acumen in Business Planning by considering economic, industry and company factors with a Customer-centric lens Track and drive key consumption metrics including GMV, order volume, and platform utilization Develop data-driven expansion strategies based on consumption patterns Create and execute account plans to achieve targeted consumption goals Guide customers' roadmap to maximize platform value Technical Expertise Understanding customers’ IT infrastructure and business requirements/ use case roadmap Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs Stakeholder management Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer) Engaging with internal business & technical stakeholders (e.g., implementation partner, prof. services, technical architect, sales, customer success) The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team. Customer Success Learn, be familiar with MuleSoft solutions, positioning, competition, and product suite Internalize MuleSoft customer success stories and Customer Success systems and processes and understand the current state of regional performance across customer health, retention, and growth metrics Establish relationships with regional leadership across pre-sales, sales, services, and channel leadership to be a leader in driving cross-functional alignment at scale and ensure customer health and expansion is top of mind Engage with C-level to operational teams on Mulesoft initiatives Collaborate with internal sales teams, implementation partners, solutions engineers, and customer success Build business cases demonstrating ROI of increased platform adoption Create consumption acceleration playbooks based on customer success patterns Drive adoption of new commerce capabilities aligned to business outcomes Drive measurable business outcomes through commerce capabilities Minimum Requirements 7+ years experience of applicable sales/customer success experience with technical expertise Experience driving consumption/adoption in enterprise accounts and portfolio management Technical knowledge of Mulesoft will be added advantage Ability to engage technical and business stakeholders A proven track record leading and driving customer success Teams, and aligning in complex customer environments at the executive and departmental level Experience managing people with a history of creating and inspiring great teams who have delivered results Experience executing sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance Deep technical knowhow on data architecture & conversant in business language Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy Ability to contribute beyond your role and own strategic initiatives to improve the customer experience with MuleSoft Proven track record of leading seven-figure engagements with enterprise customers and a demonstrated ability to guide strategy and deliver outcomes for the customers that resulted in material ACV growth Passionate about technology, a natural, credible evangelist, and experienced in translating that passion into business impact for customers Strong written and oral presentation skills and ability to engage with a spectrum of executives- technical and non-technical from developers, and architects, to C-level Previous experience in consulting, open source solutions or with an annual subscription sales model is preferred Preferred Requirements Understanding of order management and marketplace solutions Deep technical knowhow on data architecture & conversant in business language Familiarity with Salesforce ecosystem Salesforce certifications Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $121,030 to $261,170. For California-based roles, the base salary hiring range for this position is $121,030 to $261,170. For Illinois based roles, the base salary hiring range for this position is $121,030 to $261,170. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead complex, transformational strategy engagements with C-level customers to develop and execute business strategies leveraging Salesforce products and services. | 15+ years consulting in enterprise technology transformation, Salesforce product knowledge, experience with large-enterprise clients, and ability to engage C-suite executives. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 12/12/2025. Department Overview Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Overview of the Role Our Business Strategy Directors lead dedicated, impactful, collaborative teams passionate about delivering complex, transformational strategy engagements. Partnering with C-level customers, they craft innovative, industry-specific and experience-led strategies which clearly define the vision, metrics and roadmap to achieve desired business outcomes. Business Strategists work with our key industry customers, partners, and technical delivery leaders to drive scale, speed to value and a sustained landscape for future success. Do you have consumer goods retail execution management experience, either working at a consumer goods company, consultancy, or software company that provides retail execution solutions? Do you have experience with the Salesforce platform and Salesforce's Consumer Goods Cloud application? In addition to being a REX practitioner, are you also a thought leader and are comfortable sharing and applying leading practices around Cycle Planning & Territory Designing, Retail Execution Management, Retail Store Audits , Order Capture & Management, Merchandising, Promotion / Rebate Management, Van Sales & DSD processes, Retail Activity Optimization & Artificial Intelligence use cases like Image Recognitions , AR / VR etc. We believe the best industry strategists are those who obsess over the creation of customer and business value and will have a customer-centric and collaborative mentality, willing to commit to the customer, and will break down barriers to ensure customer success. Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the fastest growing CRM companies? This is the job for you! Responsibilities Provide industry subject matter expertise as it relates to Salesforce products and services during the sales and delivery cycles. Help position and sell large-enterprise consulting engagements to customers. Work cross-functionally within Salesforce to define the program scope, team, value narrative and pitch Conduct assessments and facilitate workshops to develop a future-state vision Perform and distill customer, industry and end-user research to identify key customer needs, expectations and experience-led business opportunities Identify enterprise business process/operations improvements to realize efficiencies and increase impact Develop multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives Help business and technology leaders adopt new digital operating models, governance strategies and approaches Uncover future Sales opportunities to drive customer value Develop strategic use cases to project the value of strategy, case for change and implications for the organization Cultivate solution/organizational adoption and strategy evolution to continue to deliver value with quicker delivery cycles Develop an Industry Strategy competency, share standard methodologies, advise and collaborate with peers Preferred Qualifications 15+ years of experience consulting in enterprise-level technology transformation programs at Fortune 500 companies GTM support experience, including scoping, proposal development, RFP response, demos/presentations Experience in Enterprise Architecture, Business Strategy, Product Management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization Salesforce product knowledge and solution design are required Knowledge of the key business value drivers and success metrics typical of large-enterprise companies Ability to develop Industry POVs that include identifying market trends, responses & solution offerings Ability to analyze and synthesize information, working in situations where data may be absent/ambiguous and creative approaches are required Comfortable pitching to C-suite executives, including objection-handling abilities Thrive working cross-functionally, particularly with Sales, Engagement Leaders, Solution and Technical Architects, Designers and External Partners Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) We have a public-facing website that explains our various benefits for health, finance, time off, perks, parental benefits and discounts! Visit https://www.salesforcebenefits.com/ for the full breakdown Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $225,200 to $343,400. For Colorado-based roles, the base salary hiring range for this position is $188,300 to $287,200. For Washington-based roles, the base salary hiring range for this position is $207,100 to $315,900. For Washington D.C based roles, the base salary hiring range for this position is $207,100 to $315,900. For Maryland based roles, the base salary hiring range for this position is $207,100 to $315,900. For California-based roles, the base salary hiring range for this position is $225,200 to $343,400. For Hawaii-based roles, the base salary hiring range for this position is $188,300 to $287,200. For Illinois based roles, the base salary hiring range for this position is $207,100 to $315,900. For New Jersey based roles, the base salary hiring range for this position is $207,100 to $315,900. For Vermont based roles, the base salary hiring range for this position is $188,300 to $287,200. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead end-to-end global integrated campaign strategy and execution to drive measurable pipeline growth and brand elevation. | 10+ years in B2B marketing with 3+ years leadership experience, expertise in campaign strategy, and ability to collaborate across multiple teams in a fast-paced environment. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce & Integrated Campaigns Marketing At Salesforce, we empower companies to connect with their customers in a whole new way. The Global Integrated Campaigns team at Salesforce is at the heart of how we bring our brand and solutions to market. Reporting into the Vice President of Integrated Campaigns this team is responsible for building full funnel, insights lead campaigns that scale across regions and deliverable measurable impact - from driving AI adoption to accelerating pipeline. We work closely with Field Marketing, Product Marketing, Creative and Industry teams to craft bold narratives, execute Global campaigns at scale and ensure seamless execution while maintaining a unified global strategy. Our campaigns are designed for consistency and adaptability across all customer touch points ensuring alignment well empowering our Global Field teams to activate. If you're energized by translating business strategy into high impact global demand campaigns and want to help shape the future of Ai-driven customer engagement this is the place for you. Key Responsibilities We’re seeking an experienced and collaborative leader to drive end-to-end campaign strategy, combining demand generation, creative execution, and cross-functional alignment. This role sits at the intersection of strategy and execution, playing a pivotal role in delivering measurable pipeline growth while elevating our brand across key channels. Lead Cross-Functional Campaign Strategy & Planning Partner with Product Marketing, Brand Marketing, Creative, Media Lab, and COEs to align messaging, targeting, and activation strategies. Serve as a strategic advisor on campaign architecture and demand gen best practices. Drive collaboration across stakeholders, synthesizing input into actionable marketing plans aligned to strategic business objectives. Ensure integration of customer journeys, persona-based messaging, and sales play alignment into every campaign. Lead Campaign Design and Development Lead the creative briefing process and work with in-house designers, writers, and producers. Translate campaign goals into compelling content assets (emails, landing pages, paid media, social, etc.). Ensure brand consistency and quality across all creative outputs. Oversee the development of activation-ready global campaigns and campaign packages. Deliver Measurable Impact Support YoY growth in Marketing Driven Pipeline (MDP) and YoY growth in AI product pipeline. Provide input into performance metrics to continuously optimize campaign plans and field impact. Management & Leadership Establish a strong team culture centered on collaboration, accountability, innovation, and customer impact. Serve as a voice of clarity, motivation, and strategic alignment during periods of change and transformation. Preferred Qualifications & Experience 10+ years of experience in B2B marketing, demand generation, or integrated campaign leadership and 3+ years of leadership experience. Previously experience and working within a large technology company is a plus. Expertise in taking business priorities, messaging, and brand and and translation of into strategic briefs that deliver strong campaign design. Background in creative development or agency-side experience is a plus. Must be comfortable working in environments that are fast paced and being able to thrive and influence stakeholders at varying levels. Demonstrated success building and leading high-performing teams in environments where ambiguity and the need to influence is high. Why Join Salesforce? This is a rare opportunity to shape the future of global demand generation at one of the world’s most admired companies. You’ll build and lead a new function at the intersection of creativity, strategy, and execution—driving real business impact through customer-centric marketing. Join us and help define the next era of integrated marketing at Salesforce! Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $196,800 to $300,200. For Illinois based roles, the base salary hiring range for this position is $196,800 to $300,200. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and grow a team of partner account managers to drive revenue growth and platform adoption for Salesforce's Agentforce 360 Platform through strategic ISV partnerships. | 10+ years executive sales/channel leadership in SaaS/PaaS, 5+ years managing sales teams, expertise in PaaS and AI technologies, strong executive communication, and negotiation skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Salesforce Agentforce 360 Platform is the engine driving the next generation of enterprise AI. We are looking for an exceptional, results-driven leader to fill the role of Platform as a Service Regional Vice President, Partner Ecosystem. This leader will own the strategic direction, performance, and growth of a critical portfolio of Platform Partnerships within our global ISV ecosystem. You will be responsible for leading a team of high-performing Platform Partner Account Managers, focused on accelerating the adoption and revenue growth of the Agentforce 360 Platform through our most strategic ISV partners. Your ultimate mission is to drive the architectural shift, successfully convincing and enabling our partners to build transformative, agentic applications built on the Agentforce 360 Platform. What you'll be doing: Executive Leadership and Team Management: Lead, mentor, and scale a team of Partner Account Managers (PAMs) ensuring the team consistently exceeds revenue and platform adoption targets. Regional Strategy & P&L Ownership: Develop and execute the comprehensive strategy for platform partner engagement, maximizing annual recurring revenue from the installed partner base and driving net-new Partner revenue growth. Agentic Application Adoption: Act as the C-level evangelist and thought leader, engaging partners’ executive leadership (CEOs, CTOs, Chief Product Officers) to champion and commit resources to building high-value, agentic applications on the Salesforce Agentforce 360 Platform. Ecosystem Expansion: Direct the PAM team in identifying and developing innovative use cases and solution accelerators that leverage Agentforce AI and GenAI capabilities, turning partner innovation into scalable market offerings. Operational Excellence: Oversee pipeline generation, accurate forecasting, quarterly business reviews, and partner health metrics (product utilization, development velocity, revenue contribution) across the region. Cross-Functional Alignment: Collaborate closely with Salesforce Sales Leadership, Product Management, Partner Marketing, and Solution Engineering teams to ensure partner strategy aligns with global corporate goals and market demand. Negotiation and Governance: Lead complex, multi-year platform agreements and be responsible for the governance and compliance of partners operating within the Salesforce Partner Program. What you should have: 10+ years of progressive experience in executive sales, channel leadership, strategic alliances, or Partner Ecosystem management within the SaaS/PaaS industry. 5+ years of direct experience successfully leading and coaching high-performing sales/partner teams, including managing managers. Proven track record of driving significant revenue growth and large-scale platform adoption in a hyper-growth technology environment. Deep expertise in Platform as a Service (PaaS) or Cloud Infrastructure technology, with a strong understanding of AI/ML models, large language models (LLMs), and API-driven application development. Exceptional executive presence and communication skills, with the ability to articulate complex technology and business value to C-suite and technical audiences. Demonstrated ability to negotiate complex contracts, manage channel conflict, and lead change management across a diverse partner landscape. Bachelor's degree or equivalent professional experience. Skill-Set/Technologies: AI/PaaS: Salesforce Agentforce 360 Platform, Generative AI/Agentic Architectures, PaaS platforms and solution selling Business Tools: Salesforce CRM/Partner Relationship Management, Financial forecasting and reporting tools, Tableau/BI platforms. Strategy: Ecosystem development, GTM planning, joint value proposition creation, and solution selling methodologies. Technical sales: experience selling consumption based solutions, infrastructure/Platform offerings Characteristics: Visionary Leader: You possess the ability to articulate a clear, compelling vision for the future of agentic applications and inspire both your team and your partners to achieve it. Strategic Operator: You are adept at translating high-level strategy into actionable, measurable sales and partner development plans. Results Motivated: Possesses a relentless focus on overachieving quota, driving P&L performance, and expanding platform usage. Technical Acumen: Ability to understand, distill and communicate technical concepts into business language Culture Builder: Committed to fostering a diverse, inclusive, and collaborative environment within the team and across the broader organization. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $260,890 to $348,880. For Washington-based roles, the base salary hiring range for this position is $260,890 to $348,880. For California-based roles, the base salary hiring range for this position is $260,890 to $348,880. For Illinois based roles, the base salary hiring range for this position is $260,890 to $348,880. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design, develop, and maintain scalable, reliable search infrastructure and collaborate with teams to support Slack's search and AI products. | 7+ years experience with large scale distributed systems, proficiency in PHP, Python, Ruby, Go, or Java, experience with search technologies like Solr or ElasticSearch, and strong computer science fundamentals. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Team Slack is looking for experienced engineers to join its Core Infrastructure organization to help design, develop, and maintain the information retrieval infrastructure that supports Slack Search and many other product experiences. This stack is at the heart of what makes Slack such a compelling store of company knowledge, allowing our customers to find and discover messages channels, people, files, and other business units within their workspaces. It is also of central importance to our efforts around generative AI, helping build products that are advised by the full wealth of knowledge in your company. We are seeking candidates who can continue to evolve our systems to be reliable, performant, scalable, and secure while helping push us to the cutting edge of search technology, incorporating the latest and greatest developments in the realm of information retrieval. We build our infrastructure using reliable tools that our team knows and trusts, including PHP/Hack, Python, Java, MySQL, Solr, Terraform, AWS, and Linux. Expertise in these areas is a huge plus, but experience building and maintaining robust distributed systems for search, using other common languages and cloud technologies is a fine substitute. We’re a collaborative team who genuinely enjoys working together. You’ll be working closely with other infrastructure engineers and machine learning engineers to develop our infrastructure, and collaborating closely with product engineers and managers to make our infrastructure support the needs of our users. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. What you will be doing: Design and develop scalable and resilient information retrieval infrastructure to power Slack search and other products Work with product engineering to conceptualize and build new features for our large (and growing!) user base. Collaborate with team members to ensure high availability and reliability of a distributed search system. You’ll produce high-quality results by contributing heavily to team projects that have a significant impact on the business. You’ll actively own team features or systems and define their long-term health, while also improving the health of surrounding systems. Deploy, configure, test, troubleshoot, maintain, upgrade SOLR clusters and environments. Plan resources and continuously optimize the infrastructure and configuration of our SOLR clusters to maintain cluster health and search performance. You'll assist our skilled support team and operations team in triaging and resolving production issues in our on-call rotation. You'll mentor other engineers and deeply review code. You’ll improve engineering standards, tooling, and processes. You may be a fit for this role if you: You’ve been building web applications and operated large scale distributed systems professionally for 7+ years. Have worked with Solr, ElasticSearch, Lucene, or other search technology. Have had experience working with infrastructure/ops tools and frameworks such as Terraform, Chef, and Kubernetes You are proficient with functional or imperative programming languages — e.g., PHP, Python, Ruby, Go, C, or Java. Track record of developing high-availability, performant, and scalable systems accessing large volumes of data over multiple clusters across different geographical regions Have experience planning, implementing, and deploying software migrations and upgrades in a production environment You can contribute to technical architecture discussions and help drive technical decisions within your team. You write understandable, testable code with an eye towards maintainability. You are a strong communicator. Explaining complex technical concepts to designers, support, and other engineers is no problem for you. You possess computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval. Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience required. Bonus Points: You’ve built large-scale data pipelines professionally and can craft clean and beautiful code in Java, Scala, and/or SQL, and you possess exposure to Hadoop/Spark as well. Experience around text mining and parsing Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design, build, and operate scalable data infrastructure and core data services ensuring uptime, reliability, and performance for Slack's data ecosystem. | 7+ years in software/infrastructure engineering with experience in distributed data infrastructure, proficiency in Python and Golang, and knowledge of big data platforms and infrastructure reliability. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Slack is looking for a Staff / Senior Data Infrastructure Engineer to join the Data Infrastructure team within the broader Data Engineering organization. The mission of our team is to build secure, reliable, and cost-efficient infrastructure that powers Slack’s data ecosystem. We design and operate the core data platforms that enable data engineers, analysts, and machine learning practitioners to deliver trusted insights and data products across Slack. Our systems power critical workflows — from batch and streaming ingestion to real-time analytics and orchestration. We’re looking for strong technical leaders who can combine hands-on expertise with strategic impact, helping to scale and evolve the backbone of Slack’s data infrastructure as we grow. You’ll play a key role in the design, development, and operation of services that underpin data ingestion, transformation, storage, and orchestration at massive scale. As a Staff / Senior Engineer, you’ll be a Directly Responsible Individual (DRI) for one or more core data services, accountable for uptime, reliability, and performance, and a subject matter expert (SME) across multiple systems over time. Here are a few examples of what we work on: Enabling more realtime OLAP capabilities for internal and external customers Scaling our compute and orchestration layer. Creating and scaling agents to enable engineers and users on their workflow and data needs What you will be doing Design, build, and operate reliable and scalable data infrastructure powering Slack’s analytics, ML, and data-driven decision-making. Serve as DRI for 1–2 core data services (e.g., EMR, StarRocks, Pinot, Hive Metastore, Airflow, Temporal, Trino), ensuring uptime, reliability, and performance. Drive improvements in security, cost efficiency, and developer experience across our data infrastructure. Build automation and self-service tools that empower data teams to easily adopt and manage data workflows. Collaborate closely with data engineering, platform, and security teams to design scalable, well-governed solutions. Contribute to observability, monitoring, and alerting via Grafana and related tooling. Partner with other senior engineers to define best practices, technical standards, and support models for Slack’s data ecosystem. Mentor and coach other engineers, modeling ownership, collaboration, and operational excellence. What you should have 7+ years of software or infrastructure engineering experience, including time spent supporting data-intensive systems or data platforms. Proven experience in building, deploying, and operating distributed infrastructure at scale. Strong technical background with big data and infrastructure technologies — such as EMR, Airflow, Pinot, StarRocks, Hive Metastore, Kubernetes, or equivalent systems. Proficiency in Python, Golang, Bash, and SQL. Familiarity with CI/CD (GitHub Actions), Vault, Terraform, Chef, and Grafana. Deep understanding of infrastructure reliability, observability, and cost efficiency principles. Hands-on experience supporting data pipelines or data engineering workflows is a strong plus. Excellent communication skills and the ability to collaborate across cross-functional teams. A strong sense of ownership and a drive to deliver high-impact, autonomous results. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. What we value Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and collaborative. We seek engineers who care deeply about craftsmanship, reliability, and empowering others. In our work together, we strive to be smart, humble, hardworking, and—above all—collaborative. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $184,000 to $306,600. For California-based roles, the base salary hiring range for this position is $200,800 to $334,600. Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

| To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Position Description For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are looking for a leader to join our Nonprofit Account Success team. This role leads the strategy for Signature Success Plan renewals and growth across teams, aligning closely with Territory, Renewals, and Success Plan Sellers. An ideal candidate has a strong background in Customer Success strategies, trends, and outcomes at the enterprise level. The candidate is able to research, synthesize, and develop insights and actions from market intelligence & customer feedback while maintaining a strong focus on people leadership. Customer centricity, teamwork, resourcefulness, flexibility, and a get-it-done demeanor are essential in this role. Responsibilities Lead a team of Customer Success Managers, fostering growth and excellence Address and resolve customer blocking issues in collaboration with individual contributors Partner with sales teams and renewals to execute strategies for Signature Success Plan renewals across teams. Develop a point of view for Signature value to help grow Signature within the Nonprofit portfolio Work closely with peers and selling partners on capacity planning for Signature obligations including resource allocation, forecasting, and staffing Align customer allocations with Signature coverage, manage team-based allocations, and synchronize additional cloud resources as needed Collaborate on talent retention strategies, encompassing career pathing, promotions, and ongoing training Stay informed on market trends, risks, and opportunities specific to customers and industries, communicating insights to Territory & OU leaders As a Success Leader, monitor key performance indicators, including Customer Health using Customer Success Score and Salesforce Loyalty As a Success Leader, be responsible for delivery metrics, ensuring consistent progress and results Guide teams through change, ensuring Customer Success Managers are equipped and informed and able to deliver on evolving priorities Preferred Qualifications and Skills Possess a minimum of 8+ years in leadership roles with direct experience in customer success and team management. Exhibit strong critical thinking and ability to use data and insights to identify industry trends and risks. Demonstrate excellent communication skills, and be a strong collaborator, to bridge across various teams and levels. Showcase a proven track record in talent management, including recruitment, retention, and development, and performance management. Familiarity with Salesforce's product offerings, services, and the larger Nonprofit industry landscape. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $162,600 to $268,900. For Illinois based roles, the base salary hiring range for this position is $162,600 to $268,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and deliver large-scale technical programs across multiple brands, align cross-functional teams and executives, manage dependencies, and drive strategic business outcomes. | 10+ years enterprise software/technical program management at Director level, 7+ years SaaS product lifecycle experience, strong leadership and communication skills, and ability to manage complex, global initiatives. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 10/24/2025. Applications will be accepted until 10/24/2025 As a Director of Technical Program Management (TPM) for Marketing Technology Websites, you will lead high-visibility programs across Salesforce.com, Mulesoft.com, Tableau.com, and other key brands. You will drive technology programs that enhance business outcomes while showcasing the possibilities of Salesforce products. This role reports to the CMO/CDO and requires partnering closely with product, engineering, and marketing teams globally. You will lead cross-functional initiatives from concept to delivery, navigating complex dependencies, aligning stakeholders, and driving outcomes that support both tactical execution and strategic objectives. What You’ll Do Lead large-scale programs by defining scope, crafting structure, and aligning teams to vision, business goals, and release plans. Partner with executives and cross-functional teams to drive strategic alignment, resolve dependencies, and remove obstacles. Drive steering committee meetings and status reviews to ensure programs meet business objectives. Oversee the software development lifecycle, applying agile methodologies and technical expertise to guide teams. Anticipate challenges, mitigate risks, and ensure smooth delivery of program goals. Foster a collaborative environment that encourages creativity, innovation, and learning. Serve as a catalyst for change, helping advance the Technology, Marketing & Products organization strategy globally. About You Thrive in dynamic, fast-paced environments and enjoy wearing multiple hats. Build strong relationships to drive results and influence without authority. Blend tactical execution with strategic thinking effortlessly. Possess outstanding executive presence, communication, and stakeholder management skills. Think customer-first and maintain a service-oriented mindset. Embrace transparency and open collaboration. What You Bring 10+ years of enterprise software/technical program or engineering management experience (Director-level). 7+ years leading SaaS product development programs with a deep understanding of the SaaS lifecycle. Strong analytical, problem-solving, and organizational skills with keen attention to detail. Experience managing portfolio-level programs and cross-functional dependencies. Ability to quickly master technical subjects and communicate effectively with executives, teams, and stakeholders. Proven ability to drive alignment, consensus, and successful program delivery in a matrixed environment. Bachelor’s degree or equivalent experience; advanced degree preferred. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $202,700 to $293,900. For Colorado-based roles, the base salary hiring range for this position is $168,600 to $244,500. For Washington-based roles, the base salary hiring range for this position is $185,500 to $268,900. For California-based roles, the base salary hiring range for this position is $202,700 to $293,900. For Illinois based roles, the base salary hiring range for this position is $185,500 to $268,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.