100 Salesforce, Inc.

Manage and execute complex strategic programs focusing on organizational transformation and GTM enablement, serving as a trusted partner to senior leaders. | Over 8 years of experience in strategy consulting, business transformation, or leading a strategic PMO, with proven ability to manage enterprise-level programs and influence senior stakeholders. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role We are looking for a highly accomplished and experienced Strategic Program Manager to join our Strategy team within the Learning and Enablement organization. This is a high-impact role for a proven strategic thinker who can drive complex, cross-functional programs from concept to global delivery. You will manage and execute a portfolio of the organization's highest strategic priority initiatives, with a significant focus on Go-to-Market (GTM) enablement and large-scale organizational transformation. You will serve as the primary strategic partner for senior stakeholders, translating executive objectives into clear, measurable, and actionable global plans. Success in this role requires a bias for action, exceptional structured problem-solving skills, and the ability to influence without direct authority. Responsibilities Strategic Design & POV Development: Design the foundational strategy and develop clear, defensible points of view (POVs) for high-priority executive initiatives, framing the problem, defining success criteria, and charting the long-term path for global execution. Program Design and Management: Own the end-to-end design, planning, and execution management of complex, multi-year strategic programs focused on operational transformation and critical GTM enablement for the global sales organization. Stakeholder Alignment and Partnership: Serve as a trusted strategic partner to Leaders across functional groups. You will be responsible for connecting the dots across disparate initiatives and securing cross-functional alignment on program objectives and milestones. Organizational Change Execution: Design, lead, and execute robust change management strategies necessary for the successful adoption of new operating models and strategic capabilities across the global organization. Strategic Communication: Translate executive-level strategies and complex program details into clear, compelling narratives and presentations suitable for senior internal audiences, driving clarity and commitment across teams. Data-Driven Accountability: Implement and manage the governance framework for your program portfolio, leveraging data and analytics to track key metrics, measure tangible business impact, and continuously optimize program effectiveness. Required Qualifications 8+ years of experience in strategy consulting, business transformation, or leading a highly strategic Program Management Office (PMO) in a global setting. Proven track record of independently designing, managing, and delivering complex, enterprise-level strategic programs with a global scope. Significant experience with GTM functions and sales enablement, demonstrating an understanding of how capability and readiness programs translate into sales performance. Exceptional Strategic Thinking and Structured Problem Solving: The ability to take a highly ambiguous, high-level business challenge and structure it into a clear, actionable program roadmap. Strong Senior-Level Communication and Influencing Skills: Ability to effectively manage and influence senior leaders distilling complex topics into clear decision points and compelling rationales. Bias for Action and Execution Focus: Proven ability to thrive in ambiguity, take initiative, and move with urgency from strategy definition to precise, high-quality execution. Data and Impact Measurement: Experience setting up program KPIs, establishing governance, and presenting the measurable Return on Investment (ROI) and business impact of strategic initiatives. *Li-Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Illinois based roles, the base salary hiring range for this position is $155,400 to $257,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Supporting product launches, optimizing data sources, and collaborating with cross-functional teams to improve product and operational workflows. | 8+ years in operations, technical support, and product-related roles with experience in data analysis, APIs, and cross-team collaboration. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Overview of the Role: The Product Management, Manager role is part of the Digital Enterprise Technology (DET) Revenue team. As a Product Manager within this organization, you will play a pivotal role in driving the success of our Salesforce on Salesforce solutions that enable us to be the #1 Customer and CRM company in the world. You will be the linchpin between our product teams and the market, ensuring that our offerings align seamlessly with our business needs and industry trends. We’re looking for a stellar Product Manager to join our DET Revenue team to build the future of Salesforce’s internal Quote-to-Cash platform. You’ll be part of a team that focuses on technology modernization initiatives as well as strategic growth initiatives that would propel Salesforce to $60B and beyond by 2030. In addition to building and shipping great products, you’ll get a chance to be at the forefront of revolutionizing the software industry through innovative AI, data, and technology solutions. You’ll join a dynamic environment that fosters continuous learning, work with a diverse and talented team where your ideas and contributions are valued, and innovation is encouraged. You’ll contribute to projects with a global footprint, influencing the success of Salesforce around the world. You’ll also have access to resources and mentorship to help you grow in your career and achieve your professional goals. Responsibilities: Success will be measured by how well you’re able to work with your stakeholders to drive cross-functional alignment and ship products in an efficient and timely manner. Collaborate closely with cross-functional teams to understand business goals and requirements, and translate them into a clear product vision, delivery roadmap, user experience wireframe and screen mockup, product demos Analyze functional gaps between as-is and to-be state, prioritize features based on requirements, strategic goals and business feedback. Act as the voice of the customer during feature grooming, sprint planning, ensuring that the engineering team understands and delivers on business expectations. Establish a continuous feedback loop with our users, gathering insights to iterate on product enhancements and innovations. Conduct in-depth user research and analysis to identify emerging trends, customer pain points, and competitive landscapes. Own functional feature testing to validate that deliverables meet quality standards, oversee E2E (End-to-End) and UAT (User Acceptance Testing) efforts, and address user queries on functionality delivered. Required Qualifications: 5+ years of product management or related industry experience Familiarity with the Software Development Lifecycle and Quote-to-Cash business process Familiarity with Generative / Agentic AI and AI tools like NotebookLM, Gemini, Cursor etc. Working knowledge of Project Management tools like JIRA, AHA Working knowledge of Design and Diagraming tools like Pendo, Lucid, Miro Requires a Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field and a minimum of 2+ years of experience in the following: Experience working with a cross-functional team to drive product strategy, design and vision Experience in defining product requirements and converting/developing them into a product solution Experience in coordinating with stakeholders outside of technology (end-customers, change management, legal, etc.), and guiding the team through key milestones Excellent interpersonal and communications skills. Must be a team player Preferred Qualifications: Implementation experience of Salesforce CPQ or any industry leading CPQ solution. Completed Agentblazer Innovator Trailhead modules Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution. Salesforce Admin / Salesforce CPQ / Agentforce Specialist certification(s) preferred. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage the operational lifecycle of tools portfolio, including intake, vetting, evaluation, license management, and enablement, ensuring alignment and efficiency. | Experience in project or program management, familiarity with software license management, vendor management, or budget tracking, and strong communication and collaboration skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Strategy & Operations plays a critical role for the Global Solutions Center of Excellence (CoE) to help evolve the Solutions Organization into the next generation of talent, drive alignment between Product and Sales, and accelerate Salesforce’s path to $50B. A cornerstone of this transformation is empowering Solution Engineers with a best-in-class portfolio of technology. We are taking an AI-first approach, combining Salesforce innovation with a portfolio of AI-powered, best-in-class tools designed to enhance SE efficiency, accelerate sales, and help our teams scale. The Program Manager will be responsible for the day-to-day management and operational success of this tools portfolio. This role is focused on tactical execution and project management, ensuring our global Solution Engineers have the right tools to deliver world-class demos in a scalable, efficient, and strategically aligned way. You will manage the end-to-end operational lifecycle of our tools program, from initial intake and vetting to license management, budget tracking, and coordinating enablement. This role requires exceptional organizational skills, high attention to detail, and the ability to orchestrate effectively across multiple cross-functional teams. Key Responsibilities Tools Intake & Vetting: Manage the central intake process for all new tool requests from the field, including a high volume of new AI-powered tools. Coordinate the initial vetting and evaluation process against established program criteria, ensuring all requests are tracked and dispositioned. Evaluation, Piloting, & Testing: Partner with technical leads and business stakeholders to run Proof-of-Concept (POC) evaluations, formal pilots, and hands-on testing for new tools. This includes managing timelines, coordinating evaluator groups, and collecting structured feedback to determine a tool's potential impact on SE efficiency and productivity. License & Budget Tracking: Act as the operational owner for software license management. This includes tracking license allocation, monitoring utilization, processing renewals, and managing user provisioning/deprovisioning processes. Financial Management: Assist in tracking the program budget, monitoring POs, and reconciling invoices against tool expenditures. Collaborate with analysts to provide regular reports on budget adherence and spend. Enablement: Collaborate closely with the Enablement team to coordinate the rollout of new tools. This includes ensuring clear documentation, training materials, and communication plans are developed and shared. Communications: Develop and deliver program messaging to different audiences (including executives) and move seamlessly between technical and non-technical audiences. Understand and communicate value clearly between teams with different focuses (SEs, Finance, Solutions Leaders, COO Leadership). Project Management: Develop and maintain detailed project plans, status reports, and timelines for all tool implementation and renewal projects. Proactively identify and escalate risks, dependencies, and blockers. Stakeholder Orchestration: Serve as a key point of contact for the tools program, influencing and aligning stakeholders across Solutions, DET, Security, Procurement, and Finance to ensure data-driven decision making and seamless program execution. Your leadership ensures speedy time to value for the field and for the company. Process Improvement: Help identify and implement improvements to the tools program processes (intake, evaluation, tracking, etc.) to increase efficiency, transparency, and value. Skills/Expertise Required Exceptional Project Management: Proven ability to take a defined objective, create a detailed project plan, manage dependencies, and execute on time. Highly Organized & Detail-Oriented: A strong aptitude for managing multiple concurrent workstreams, tracking details meticulously (especially for licenses and budgets), and maintaining clear records. Clear Communicator: Can effectively communicate (written, verbal and visual) program status, action items, and requirements to various stakeholders, Proactive Problem-Solver: A strong sense of ownership and accountability. Able to identify and escalate risks and dependencies before they become blockers. Strong Collaborator: Builds effective relationships and works productively with cross-functional partners in DET, Security, Finance, Procurement, and Enablement. Adaptable & Eager to Learn: Thrives in a fast-paced environment and is willing to adapt to changing priorities; demonstrates a "can-do" attitude. Desired Experience: Prior experience in project or program management. Familiarity with software license management, vendor management, or budget tracking is a strong plus. Experience working in a tech or SaaS environment is preferred. An interest in or familiarity with emerging technologies, particularly generative AI and its application in sales or productivity tools, is a plus. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $138,800 to $190,900. For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Drive strategic initiatives across the real estate lifecycle, manage multiple workstreams, and collaborate with cross-functional teams to optimize processes and execute projects. | Over 5 years of experience in real estate lifecycle management, project management, process management, and familiarity with tools like Smartsheets, along with strong communication and stakeholder management skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. REWS Strategic Initiatives Manager/Sr. Manager The REWS Strategic Initiatives Manager/Sr. Manager will be a key member of the Strategic Initiatives team within the Real Estate and Workplace Services organization. This individual will focus on Strategic Initiatives across the Real Estate life cycle and cross functionally within the company to drive operational excellence. This position requires a demonstrated ability to manage multiple workstreams to drive execution. The ideal candidate has a combination of Real Estate, project management, process management, and a keen understanding and passion for the exciting business of Real Estate. As a REWS Strategic Initiatives Manager/Sr. Manager you will play a critical role in ensuring the successful execution of projects, optimizing processes, and driving strategic initiatives that typically require global cross-functional resourcing and alignment. You will collaborate closely with the Real Estate Workplace Services (REWS) team and various other functions across the company to develop and implement comprehensive solutions that support cross-functional initiatives. Responsibilities: * Drive projects that are ambiguous, ensuring that they ultimately achieve the stated strategic objective * Be a trusted partner to REWS organization and cross-functional partners while obtaining approvals and influence key decision making at all levels of the organization * Leverage existing project management tools and technology to streamline project planning, tracking, and reporting * Effectively manage project budgets, ensuring adherence to approved budgets, and proactive budget tracking and management * Create and maintain positive relationships across REWS and our cross-functional partner teams to ensure successful implementation of process improvements and initiatives; influencing through your deep understanding of Salesforce business and practices * Execute strategic scenario planning and analysis to inform and guide critical decision-making * Develop and present executive level presentations as a powerful storyteller, with input and alignment from cross-functional teams * Develop and execute comprehensive communication plans, ensuring that all stakeholders are informed at the optimal times throughout the project * Support change management strategies and plans that maximize employee adoption and usage of required changes * Address issues, identify root causes, and implement solutions throughout a project Requirements: * 5+ years experience for Manager or 10+ years for Sr. Manager within the end to end Real estate life cycle, Corporate Real Estate, or Real Estate consulting experience * Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) * Change Management (Prosci), Six Sigma or similar process management experience preferred * Outstanding problem-solving and decision-making skills with a strong general business discernment and ability to distill sophisticated issues, develop solutions and implement effective strategies * Identify and execute on the implementation of process improvements to automate and scale real estate operations * Leverage existing data sources to develop dashboard reporting on key metrics to monitor the financial and operational performance against budget and industry benchmarks * Experience leading internal approval process and managing approval timeline * Experience with Smartsheets or similar project management software * Flexible and comfortable pivoting quickly, ability to handle multiple high-visibility projects simultaneously * Demonstrated experience of supporting and driving major initiatives across a diverse, geographically dispersed, multicultural environment while fostering effective relationships * Experience in partnering with all Real Estate functions and key business partners in Employee Success, Finance, Procurement, Legal, Business Technology and Global Safety & Security across all levels of the organization * Excellent presentation, verbal, and written communication skills * Outstanding organizational skills and attention to detail * Proactive, self-starter and high degree of motivation * Highly responsive and service-oriented demeanor * Ability to operate in a high impact, fast-paced environment with ambiguity * Ability to think strategically and act in a detailed, hands-on manner * Experience working in a results-driven, solutions-oriented, and fast-paced environment with competing priorities Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $138,800 to $233,200. For Illinois based roles, the base salary hiring range for this position is $127,200 to $213,800. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Drive large-scale, cross-organizational programs aligning with business strategy and customer success goals. | Over 10 years of program management experience in a matrixed environment, with strong communication skills, Salesforce product knowledge, and experience working with global teams. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Senior Manager, Program Management is a key leader in our Customer Success organization, responsible for driving large-scale, cross-functional initiatives. This role ensures seamless collaboration, flawless execution, and effective communication across teams. The Senior Manager, Program Management works closely with executives, strategy leaders, technology partners, and other stakeholders to align programs with the company's business strategy and customer experience goals. Responsibilities Drive the strategic development of large-scale, cross-organizational programs by understanding and contributing to the overarching business strategy, bridging the gap between cross-functional teams to realize the program vision. Build cross-functional relationships and proactively drive alignment across diverse stakeholder groups. Collaborate with Product Managers, Product Architects, Support Engineers, and Success Managers to design delivery models that best suit the customer experience. Partner with experience teams to influence technology and process building that aligns with Customer Success strategies. Adapt communication style and content to necessary audiences, from executive leadership to cross-functional working groups. Develop the program approach and lead the charge to successful delivery by driving program plans and all related launch activities tied to Product, Offer, and Experience launches through our formal stage gate process. Partner with Digital Enterprise Technology and other shared services teams to staff, prioritize, and capacity plan across all programs using agile methodologies. Lead dynamic team meetings to foster cross-team collaboration and drive fearless decision-making, ensuring program alignment and securing executive buy-in and support. Successfully bridge the gap between strategy, capacity, content, technology, engineering, support delivery, and global enablement. Develop, implement and champion PMO best practices across the organization, including program plans, risk management practices, and stakeholder engagement strategies. Skills & Requirements 10+ years of Program Management experience in a highly matrixed environment. Outstanding organizational, communication (verbal, presentation, written), and interpersonal skills. Strong understanding of Salesforce products and how they integrate to offer comprehensive solutions to our prospects and customers. Proven experience working with global teams across multiple cultures, time zones, departments, and functions. Ability to establish credibility and rapport with senior executives, technical, and non-technical team members. Ability to anticipate problems, develop mitigation plans, and effectively escalate gaps to leaders. Flexibility and agility in shifting direction quickly as priorities change. Strong problem-solving skills, process-driven mindset, and resourcefulness. Analytical thinker willing to make cross-functional decisions in a fast-paced, dynamic environment. Self-starter; willing to dig in and get the job done with minimal guidance. Embody Salesforce's core values of Trust, Customer Success, Innovation, Equality, and Sustainability Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), Professional Scrum Certifications (PSM) or Scaled Agile Framework (SAFe) Scrum Master (SSM) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800. For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage budgets, track performance targets, and provide operational reports for leadership to ensure strategic alignment and financial accuracy. | 5+ years in marketing operations, finance, or analytics with advanced Excel skills and experience in operational reporting. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a highly motivated, results-oriented, and experienced Marketing Strategy and Planning Manager to serve as the financial and operational backbone for the Brand Campaigns and Partnerships team. This role is central to driving operational excellence by ensuring rigorous budget management, accurate target setting, and effective annual performance pacing for high-impact brand initiatives. Reporting directly to the Sr. Director, Global Strategy & Operations, this role will act as a critical business partner, ensuring seamless coordination, efficient operations, and effective communication across a dynamic and rapidly evolving team. This position requires a blend of operational rigor, analytical skills, and clear communication to translate strategic goals into tangible results, optimize workflows, and amplify the impact of brand partnerships and campaigns. Responsibilities: Budget Management & Financial Oversight: Manage the overall Brand Campaigns and Partnerships budget, including tracking multi-year commitments and ensuring alignment with Finance. Partner with Finance on budget reconciliations, requarterization, and scenario planning to maintain financial accuracy and flexibility. Support the Brand and Partnerships team with quick turn and executive approvals. Drive rigor around budget submissions and invoicing deadlines. Annual Targets & Performance Pacing: Lead the team's strategic planning framework process (V2MOM creation or similar), driving the definition and documentation of annual targets. Own the monthly status updates and performance pacing process to ensure team targets are accurately tracked and on schedule. Timeline & Leadership Updates: Maintain budget and milestone alignment with all Brand Campaigns and Partnerships work and campaign/media delivery timelines. Provide bi-weekly executive-level updates with key dependencies, risks, and critical operational callouts to leadership. Reporting & Strategic Business Operations: Provide consolidated operational reports for leadership, including comprehensive views of budget status, target pacing, and resource commitments. Serve as the strategic business operations focus, ensuring budgets, targets, and pacing are accurate, well-communicated, and fully aligned with both leadership and Finance partners. Experience / Skills Required: 5+ years of progressive experience in marketing operations, finance, analytics, or a similar business operations role, preferably within a fast-paced environment. Proven expertise in budget management, financial tracking, and operational reporting. Advanced Excel skills required; demonstrated ability to handle large datasets with a detail-oriented approach. Demonstrated success in driving operational processes from conception to completion, with a strong focus on measurable business outcomes. Strong verbal and written communication skills, with the ability to articulate complex financial and operational information clearly and concisely to diverse stakeholders. Highly analytical and data-driven, with the ability to translate insights into actionable operational strategies. Proactive in identifying potential risks or dependencies and developing creative solutions in a dynamic environment. Bachelor's degree or equivalent relevant experience required. Preferred Qualifications: Familiarity with marketing campaign delivery timelines. Experience working closely with Finance teams on budget forecasting and reconciliation. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Drive organizational priorities and strategic initiatives, manage executive communications and governance processes, and foster cross-organizational collaboration to support executive leadership. | Senior leadership experience in strategy and operations within technology or SaaS environments, strong analytical and communication skills, and ability to manage complex priorities and executive-level engagements. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description We are seeking a highly motivated, exceptional Senior Manager/Director to serve as Chief of Staff, reporting directly to our CEO of AppExchange and Global Partnerships. This high-impact role demands a strategic thinker, expert communicator, and trusted operator who excels in a fast-paced environment. The ideal candidate will drive organizational priorities, translating strategy into actionable execution, oversee priorities (V2MOM) governance, prepare for key engagements, lead strategic initiatives, and foster cross-organizational relationships to support our executive leadership team. Their success will be measured by their ability to amplify the CEO of AppExchange's impact and create leverage across the organization. The ideal candidate will blend strategic vision and operational excellence to thrive in this dynamic role. Responsibilities Overall vetting, tracking & prioritization of incoming requests and priorities management (internal & external) Own the V2MOM creation and management, ensuring alignment with company V2MOM goals and tracking progress against key priorities Oversee Leadership Team meeting prep, including materials development in alignment with agenda, actions pass down / tracking Own the preparation of materials for key meetings, including quarterly business reviews (QBRs), executive presentations, weekly reporting, and all-hands meetings Drive organizational initiatives and strategic projects to successful outcomes, ensuring alignment with business objectives Partner with Finance and Employee Success to streamline processes and optimize organizational effectiveness Collaborate with senior executive leaders and act as a liaison across teams to ensure alignment, coordination, and cohesive execution of initiatives Experience / Skills Required Diverse experience in either client-facing tech (e.g., Partnerships or Solution Engineering), Strategy & Operations, or Investment Banking, preferably in a technology or SaaS environment Expertise in leadership strategy and operations, with a track record of driving accountability and follow-through Strong analytical mindset with the ability to synthesize complex information and drive informed decision-making Exceptional communication skills, with experience crafting content for executive audiences, both internally and externally Ability to navigate ambiguity, think strategically, and execute with a bias for action in a high-growth environment with many competing priorities Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For New York-based roles, the base salary hiring range for this position is $202,700 to $293,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

| To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Position Description For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are looking for a leader to join our Nonprofit Account Success team. This role leads the strategy for Signature Success Plan renewals and growth across teams, aligning closely with Territory, Renewals, and Success Plan Sellers. An ideal candidate has a strong background in Customer Success strategies, trends, and outcomes at the enterprise level. The candidate is able to research, synthesize, and develop insights and actions from market intelligence & customer feedback while maintaining a strong focus on people leadership. Customer centricity, teamwork, resourcefulness, flexibility, and a get-it-done demeanor are essential in this role. Responsibilities Lead a team of Customer Success Managers, fostering growth and excellence Address and resolve customer blocking issues in collaboration with individual contributors Partner with sales teams and renewals to execute strategies for Signature Success Plan renewals across teams. Develop a point of view for Signature value to help grow Signature within the Nonprofit portfolio Work closely with peers and selling partners on capacity planning for Signature obligations including resource allocation, forecasting, and staffing Align customer allocations with Signature coverage, manage team-based allocations, and synchronize additional cloud resources as needed Collaborate on talent retention strategies, encompassing career pathing, promotions, and ongoing training Stay informed on market trends, risks, and opportunities specific to customers and industries, communicating insights to Territory & OU leaders As a Success Leader, monitor key performance indicators, including Customer Health using Customer Success Score and Salesforce Loyalty As a Success Leader, be responsible for delivery metrics, ensuring consistent progress and results Guide teams through change, ensuring Customer Success Managers are equipped and informed and able to deliver on evolving priorities Preferred Qualifications and Skills Possess a minimum of 8+ years in leadership roles with direct experience in customer success and team management. Exhibit strong critical thinking and ability to use data and insights to identify industry trends and risks. Demonstrate excellent communication skills, and be a strong collaborator, to bridge across various teams and levels. Showcase a proven track record in talent management, including recruitment, retention, and development, and performance management. Familiarity with Salesforce's product offerings, services, and the larger Nonprofit industry landscape. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $162,600 to $268,900. For Illinois based roles, the base salary hiring range for this position is $162,600 to $268,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and deliver large-scale technical programs across multiple brands, align cross-functional teams and executives, manage dependencies, and drive strategic business outcomes. | 10+ years enterprise software/technical program management at Director level, 7+ years SaaS product lifecycle experience, strong leadership and communication skills, and ability to manage complex, global initiatives. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 10/24/2025. Applications will be accepted until 10/24/2025 As a Director of Technical Program Management (TPM) for Marketing Technology Websites, you will lead high-visibility programs across Salesforce.com, Mulesoft.com, Tableau.com, and other key brands. You will drive technology programs that enhance business outcomes while showcasing the possibilities of Salesforce products. This role reports to the CMO/CDO and requires partnering closely with product, engineering, and marketing teams globally. You will lead cross-functional initiatives from concept to delivery, navigating complex dependencies, aligning stakeholders, and driving outcomes that support both tactical execution and strategic objectives. What You’ll Do Lead large-scale programs by defining scope, crafting structure, and aligning teams to vision, business goals, and release plans. Partner with executives and cross-functional teams to drive strategic alignment, resolve dependencies, and remove obstacles. Drive steering committee meetings and status reviews to ensure programs meet business objectives. Oversee the software development lifecycle, applying agile methodologies and technical expertise to guide teams. Anticipate challenges, mitigate risks, and ensure smooth delivery of program goals. Foster a collaborative environment that encourages creativity, innovation, and learning. Serve as a catalyst for change, helping advance the Technology, Marketing & Products organization strategy globally. About You Thrive in dynamic, fast-paced environments and enjoy wearing multiple hats. Build strong relationships to drive results and influence without authority. Blend tactical execution with strategic thinking effortlessly. Possess outstanding executive presence, communication, and stakeholder management skills. Think customer-first and maintain a service-oriented mindset. Embrace transparency and open collaboration. What You Bring 10+ years of enterprise software/technical program or engineering management experience (Director-level). 7+ years leading SaaS product development programs with a deep understanding of the SaaS lifecycle. Strong analytical, problem-solving, and organizational skills with keen attention to detail. Experience managing portfolio-level programs and cross-functional dependencies. Ability to quickly master technical subjects and communicate effectively with executives, teams, and stakeholders. Proven ability to drive alignment, consensus, and successful program delivery in a matrixed environment. Bachelor’s degree or equivalent experience; advanced degree preferred. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $202,700 to $293,900. For Colorado-based roles, the base salary hiring range for this position is $168,600 to $244,500. For Washington-based roles, the base salary hiring range for this position is $185,500 to $268,900. For California-based roles, the base salary hiring range for this position is $202,700 to $293,900. For Illinois based roles, the base salary hiring range for this position is $185,500 to $268,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as the primary customer contact for Salesforce Signature Success Plan, managing deliverables, renewals, and expansions while advising on platform adoption and resolving high severity cases. | Minimum 8 years in technical customer success or related fields, 4+ years management consulting, Salesforce platform experience, enterprise customer handling, and strong communication skills; Salesforce certifications preferred. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Experience with Salesforce Sales Cloud and/or Service Cloud, and/or relevant competing platforms. 4+ years of experience in management consulting services. Experience within the Financial Services industry Experience working with Enterprise-level customers. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, B2C Commerce Developer, Marketing Cloud Suite, Data Cloud). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Note: This role is office-flexible, and the expectation is to be in office 3 days per week (Bellevue/Seattle, Chicago, Indianapolis, Atlanta, or NYC). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $145,200 to $199,700. For Washington-based roles, the base salary hiring range for this position is $133,400 to $183,500. For California-based roles, the base salary hiring range for this position is $145,200 to $199,700. For Illinois based roles, the base salary hiring range for this position is $133,400 to $183,500. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design and build new features for Slack and Salesforce integration, own team features, mentor engineers, and improve engineering standards. | 7+ years experience with JavaScript, TypeScript, Redux, React, CSS, HTML, web accessibility, design systems, strong UX sensibility, and a related technical degree. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Slack Slack is your Digital HQ – a place where work flows between your people, systems, partners, and customers. From Fortune 100 companies to corner markets, millions of people around the world use Slack to connect their teams, unify their systems, and drive their business forward. Slack breaks down communication silos inside and beyond your organization by bringing teams and tools together around common goals, projects and processes in channels and in Slack Connect. It removes the limits of physical walls, giving people the flexibility to do their best work where, when and how they prefer with features like huddles and clips. And it empowers everyone to automate common tasks with apps and workflows. In this digital-first era, Slack’s mission is to make people’s work lives simpler, more pleasant, and more productive. About the team The Slackforce team is leading a strategic initiative to unify two of the world’s most widely used platforms—Slack and Salesforce—into one seamless, intuitive system. We are building the core integrations that bring Salesforce data and workflows directly into Slack, while embedding Slack conversations into Salesforce, redefining how enterprises collaborate. From features like Salesforce Channels, which link records to Slack channels, to empowering sellers to update deals and progress work directly in Slack, our focus is on delivering deeply user-centric product experiences. As a Senior/Lead/Staff Frontend Engineer, you’ll play a pivotal role in shaping these high-impact, cross-platform experiences at massive scale. Check out what we’re working on: https://salesforce.vidyard.com/watch/YjHzKRijCi9r9VYo82CVJq What you will be doing You’ll brainstorm with Product Managers, Designers, Backend, and Frontend Engineers on your team to conceptualize and build new features for our large (and growing!) user base You’ll produce high-quality results by contributing heavily to team projects that have a significant impact on the business You’ll actively own team features or systems and define their long-term health, while also improving the health of surrounding systems. You’ll assist our skilled support team and operations team in triaging and resolving production issues You’ll mentor other engineers and deeply review code You’ll improve engineering standards, tooling, and processes What you should have 7+ years of experience designing, developing, and releasing consumer-facing software. Recent experience with JavaScript, TypeScript, Redux, and React. Expertise in building complex layouts with CSS and HTML. A quality mindset with the ability to ship well-tested code. Experience with modern browser technologies. Strong UX and design sensibilities, and a desire to sweat the small stuff. Knowledge of web accessibility standards and best practices. Experience building and debugging complex systems in a collaborative team environment. Problem-solving ability around an unfamiliar codebase, using tools like Eclipse or IntelliJ to understand a complex ecosystem. Experience with Design Systems. Strong communication skills, a positive attitude, and empathy. Self-motivation and the ability to take initiative independently, learn quickly, and meet deadlines. A related technical degree is required. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,000 to $334,600. Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Manage product lifecycle including user needs analysis, market research, product vision definition, collaboration with design and engineering, and stakeholder communication. | Bachelor's or Master's in Engineering or Computer Science, previous product management internship, strong analytical, communication, and multitasking skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. *Please note we are seeking spring 2026 or winter 2025 grads. Start date for this role is August 2026. About the Associate Product Manager Program Calling all Trailblazers to join the Salesforce Product Management team! Trailblazers drive innovation, disrupt industries, and shape the world around us. Whether it’s delivering awesome user experiences, accelerating productivity, or improving their business acumen, Trailblazers propel the future of technology. At Salesforce, nothing is more important than the success of our customers, and the Product organization has been focused on delivering customer success since Day 1. We deeply understand our customers and constantly seek their input on our products and gather their feedback to improve what we do. We rely on data, experimentation, and research to validate our assumptions and design the best product. We strategically align the company around the vision for market-leading products that our customers love. We partner with engineering, UX, data science, research, marketing, finance, and customer success allow us to rapidly deliver innovative products and next-generation technologies that change how our customers connect to their customers. Our B2B focus creates unique and exciting challenges for delivering the future of technology at scale, requiring us to package and design our products for adoption by thousands of top companies across the world. We do all of this while giving back to the communities where we work and live. With our 1-1-1 Model we give 1% of our time, 1% of our product, and 1% of our equity back into the community. We believe that business is the greatest platform for change and are working toward a more equal world. And with our partners, customers, and Trailhead learning platform we are creating millions of jobs and skilled workers around the world. As an APM, you can be part of shaping the future of technology with us. You will have the opportunity to join our product organization in an intensive 2 year rotational experience that allows you to develop your skills as a product manager and learn to PM the Salesforce way. During the 2 year program, you will gain hands-on experience managing products for several different teams, get direct exposure to senior executives and how our business is run, work with a formal mentor to help you build your career, participate in various trainings and events, and attend offsites. Responsibilities: Understand and analyze user needs. Analyze market trends, competitors, customer research, and product data to drive the overall success of the product. Help to define product vision and strategy. Partner with designers to create an intuitive and beautiful user experience. Work with engineers to build and launch new features. Help evangelize product vision through presentations to stakeholders. Experience/Skills Required: Bachelor's or Master's Engineering, Computer Science, or a related field. Previous industry internship in product management. Experience/Skills Desired: Proven ability to deliver on commitments. Ability to be a self-starter, thrive under pressure, and manage multiple projects simultaneously. Excellent analytical, problem-solving, organizational, presentation, interpersonal, written and verbal communication skills. Deep interest in creating and analyzing products. Product management or design experience with a focus on software products and technologies. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $159,000 to $159,000. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage full sales lifecycle including prospecting, qualifying leads, conducting product demos, engaging with senior executives, and maintaining long-term client relationships. | 7+ years technology sales experience, preferably enterprise SaaS, proficiency with Salesforce.com, strong communication skills, ability to work in fast-paced team environment, and willingness to travel within territory. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. About Salesforce SPM: Salesforce Performance Management is a pioneer in Location Intelligence software for field sales and service, enabling more than 2,000 global enterprises by combining location intelligence, integrated asset tracking, and route optimization to drive productivity and better customer experiences. Combine today’s global economy with a mobile workforce and you get a lot of moving parts. CRM alone can’t help you answer the critical business questions: Where is my business? Where do I need to be maximize revenue? Salesforce Performance Management, the Where Product, is an innovator and pioneer in Geo-Productivity Software. Salesforce Maps, formerly MapAnything was Founded in 2009 with more than 1,400 customers globally, we help our clients increase revenue, drive productivity, gain better territory control and boost customer loyalty. Duties and Responsibilities: Manage a full-lifecycle sales process, prospecting customers via phone, email, referrals, LinkedIn, Salesforce relationships, partners, etc. Identify appropriate business contacts, qualify and drive leads through the sales pipeline Engage in technical discussions with potential clients through product demonstrations and presentations with Director, VP, and C Level prospects Manage accounts and contacts within Salesforce.com through the entire sales lifecycle Respond to customer inquiries and requests Establish and maintain long-term relationships to enhance future revenue opportunities Ability to match our sales process with customer buying processes Able to be in territory 1-2 times per month, up to 4-5 days at a time Desired Skills: 7+ years of technology based sales experience, enterprise experience is preferred B2B experience in the Software / SaaS environment preferred Knowledge and experience working with Salesforce.com Proven track record of consistently delivering at and above quota Excellent oral and written communications skills Ability to work in a fast paced, team environment Ability to multi-task, take initiative, prioritize, and manage time effectively Bachelor’s degree in Business, Communication, Marketing or related field is strongly preferred Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For New York-based roles, the base salary hiring range for this position is $85,300 to $204,200. For Illinois based roles, the base salary hiring range for this position is $85,300 to $204,200. For Massachusetts based roles, the base salary hiring range for this position is $85,300 to $204,200. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as the primary customer contact for high-profile accounts, drive customer advocacy, reduce attrition, lead cross-functional initiatives, and ensure customers realize maximum value from Salesforce investments. | 8-10 years in technical customer success or related roles, strong communication skills, ability to translate technical concepts to business terms, experience with Salesforce or competing platforms, and preferred Salesforce certifications. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description The Customer Success team within Signature Success is looking for a driven Customer Success Manager, Director to serve as a primary point of contact for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager, Director maintains awareness of the customer's key events, needs, potential risks, and value drivers. Customer Success Manager, Directors lead cross-functional initiatives inside matrixed organizations. This position will focus on our Digital Signature customers, driving customer advocacy and reducing attrition by collaborating with Digital Sales partners, expanding our Signature coverage, consume Premier entitlements, and by making strategic customer investments that foster trusted growth and success. In this role, you will act as a trusted advisor, forging deep relationships with your customers and account teams to build a strong track record in customer success. You will develop an extensive technical understanding of their Salesforce implementation, using this knowledge and superb communication skills to translate business needs into effective solutions. By sharing best practices and encouraging the adoption of proactive services, you will optimize their platform and ensure they are set up for success, providing special care during critically important peak events. Furthermore, you will serve as the main technical interface for your customers, acting as the point of contact for any major incidents by owning expectations and communications through to resolution. This requires close collaboration with both internal and external stakeholders, including partners and ISVs, to fully address customer needs. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8-10 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.) Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, B2C Commerce Developer, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $185,500 to $268,900. For Illinois based roles, the base salary hiring range for this position is $185,500 to $268,900. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage and deliver cross-functional Lead to Cash strategic initiatives by developing detailed program plans, facilitating team collaboration, mitigating risks, and driving continuous improvement. | 4+ years of complex project management experience, deep knowledge of Lead to Cash processes, ability to manage cross-functional teams and stakeholders, strong communication skills, and a continuous improvement mindset. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. With Agentforce, our flagship innovation, we enable customers to harness the power of real-time data analytics and AI to redefine Customer their 360, and enabling scalable, high impact customer interactions. Our Global Business Growth and Automation organization, under the Office of the COO, is seeking an experienced program leader to join our internal Lead to Cash (L2C) Program Management Office to help execute on program deliverables for our most transformative company initiatives. The Program Manager, Lead to Cash PMO will join a high-impact team accountable and responsible for managing a cross-functional portfolio, individually having strategic and operational program management responsibilities for Salesforce’s L2C strategic initiatives. The L2C PMO is responsible for initiatives driving continuous improvement and transformation to our lead management, opportunity & quote management, pricing & product operations, sales operations, global incentive compensation, partner operations, and corresponding systems enablement functions, required to support the sales organization. The role encompasses a variety of responsibilities and skills including program/project management of scope, schedule and budgets, dependency & risk management, strategic planning and thought leadership, stakeholder management across multiple levels of executive leadership and teams, and a continuous improvement mindset. This role will partner closely with technical program managers, business subject matter experts, product development and change management/enablement teams to deliver process, policy, data and AI technology transformation. This role will be responsible for oversight and ownership of business readiness and activation within the overall program and operate as part of a larger core team dedicated to the successful delivery of our enterprise operating plan initiatives and lead to cash transformation roadmaps. This is an office-flexible role. In office expectations are 3+days/week to support customers and/or collaborate with their teams. Responsibilities: Develop detailed program plans, including scope, schedule, and budget, and drive accountability for timely delivery across cross-functional teams and within-budget completion. Facilitate Project Core Team meetings, used to mitigate risks, make decisions, and accelerate project execution. Effectively manage, motivate and champion a team of cross-functional project members, ensuring alignment and collaboration to achieve program goals. Act as the primary point of contact for program stakeholders, providing regular updates, managing expectations, and facilitating communication across teams and varied levels of leadership (VP+) across the organization. Identify and remove potential risks and issues that could impact program success and develop mitigation strategies to address them proactively. Manage and cultivate trusted partnerships with internal stakeholders, partners and PMOs to help develop project strategies and action plans that enable customer success Leverage data insights to propose project execution strategies and measure results Ability to identify issue root cause(s), develop project business case, procure stakeholder alignment and recommend prioritization of solutions for your assigned projects Identify opportunities for process and policy improvements and implement best practices to enhance program efficiency and effectiveness. Bring ideas, innovation, and beginner’s mind to help in forming a vision for Lead to Cash excellence Requirements: 4+ years experience of complex project management (technical implementations, process innovation, standardization & simplification), preferably in a business operations capacity Deep subject matter expertise of Lead to Cash business processes based on relevant front line experience and/or experience transforming and implementing Lead to Cash processes and technologies. Demonstrated ability to improve efficiency of business processes with both technology and process improvement methodologies. Solution oriented with the ability to work collaboratively with technical and non-technical business functions to overcome obstacles and guide others towards a unified path forward. Ability to define goals and metrics, develop actionable plans, and manage work to achieve desired outcomes while operating at a sense of urgency and fostering the same in others. Ability to assess situations and make decisions in a systematic and decisive manner. Effectively uses data as a tool for decisions and is able to illustrate solutions or impact that is easily understood by stakeholders. Ability to articulate ideas clearly and succinctly in a variety of settings and styles. Build trusting relationships, credibility, and use strong communication and influence skills to partner effectively with stakeholders to improve decision-making and business outcomes. Deep understanding of how to work directly with a large number of cross-functional stakeholders and drive teams with differing perspectives & methodologies in a unifying direction to improve decision-making and business outcomes. Ability to learn quickly and work effectively in in the face of ambiguity, shifting priorities, and a rapidly changing environment. Maintains a positive outlook and motivates/champions self and team members in the midst of stresses and tensions of a high profile area. Ability to point to specific examples of having managed large, cross-functional transformation projects, program development and the business results achieved. Accountability – assumes ownership for achieving personal and team goals. Experience with Salesforce a plus Experience with Project Management tools a plus PMP preferred Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and execute complex enterprise-wide communications strategies for executives, develop compelling narratives and presentations, manage multiple projects, and collaborate with stakeholders to promote company initiatives. | At least 10+ years of communications experience with proven leadership in enterprise communications, ability to craft clear messaging, manage multiple projects, and partner with senior executives in a fast-paced environment. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a dynamic executive communications and storytelling manager who will drive communications strategies for company executives and initiatives. In this role, you’ll own executive communications for the Global Customer Success Product and Operations team. You’ll drive communication planning and execution for them, collaborating across matrixed stakeholders and teams. You will develop content and resources that establish and reinforce company and executive values, brand, and priorities. You will help promote new initiatives, customer successes, and organizational achievements in compelling, creative ways. You will support event execution with narrative development, executive coaching, and presentation design. We’re looking for a strategic thinker who can build strong relationships across our company, connect ideas and information from a broad landscape, and get the job done. Key is your ability to lead, work in a rapidly changing environment, apply critical thinking, and take the initiative to drive results. Key Responsibilities: Highly organized and energetic self-starter with at least 10+ years of communications experience Proven track record of leading and executing on complex, enterprise-wide and cross-functional communications programs in a fast-paced environment Demonstrated ability to shape compelling narratives, engage with leadership and design presentations and content that conveys the messages from the leadership clearly Ability to simplify messaging and influence teams and stakeholders at all levels Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach Ability to educate stakeholders on communications strategies and influence decision making Ability to design and execute employee engagement and executive social programs Ability to partner effectively with internal teams and outside agencies to reflect the leader’s voice in internal communications, speechwriting, and media messaging Strong business acumen, critical and strategic thinker and creative problem solver Knowledge of the technology/software industry Alignment with the Salesforce values of trust, customer success, innovation, equality, and sustainability Role Requirements: Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals. Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications, and design easy to understand presentations Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas Provide strategic recommendations and creative communications solutions to drive results Establish efficient team processes, drive communications best practices, and proactively identify and develop improvements to team operations and methods Deliver executive presentations and effectively advocate the value of our communication strategies Manage resources across multiple portfolios Use metrics and reporting to track results, measure effectiveness, and identify needs Be willing to travel < 25% Note: Candidates must be able to show samples of their work. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop and implement global data center sourcing strategies, lead RFPs and contract negotiations, collaborate with cross-functional teams to optimize procurement and project delivery, and manage supplier relationships to drive cost savings and compliance. | 5+ years in data center or related procurement/project management, strong sourcing and contract negotiation skills, understanding of data center operations and cost management, ability to lead complex negotiations and collaborate with senior leadership. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Our team is seeking a Sourcing Manager with Data Center experience in contract management & data center project delivery. The ideal candidate is an experienced professional with a comprehensive understanding of the data center market and procurement-related processes, strategy, contracting, and cost savings. In this role, you will apply your sound expertise, understanding of business contexts, and analytical skills to enable organizational priorities. You will also work in multidisciplinary teams to help businesses improve strategies and speed to market. This position will have a global reach to execute the global data center strategy and manage Requests For Proposals as they relate to the overall delivery of projects. This role will work with the Data Center Operations, Finance, and Capacity Planning business partners to develop the scope of work and ensure compliance to meet all our internal requirements. The candidate will have deep knowledge and understanding of data center design, architecture, engineering, cost estimating, cost management. The Sourcing Manager will be part of a dynamic team that works collaboratively across all areas of our First Party Infrastructure, Sustainability, and Corporate Security. This role is hybrid and works out of the Indy or Atlanta office 3 days per week. Responsibilities You will be responsible for the development and successful implementation of suitable strategies to optimize the global data center strategic procurement process. You will work closely with business partners, be their primary contact person, and conduct workshops, negotiations, and presentations related to sourcing activities. Development of RFPs, RFI, and negotiations of related contracts and agreements. Lead the legal review with both internal and external legal counsel on key legal terms and business-related terms. Set negotiation strategies and value-add processes and conduct complex contractual and commercial negotiations for the assigned categories. Lead and facilitate completion of contractual documents, including but not limited to MSAs, SOWs, Amendments, etc. Support Supplier Business Reviews in collaboration with team members to ensure strategic alignment and supplier compliance with service levels and goals. Influence existing sourcing strategies and procedures and work diligently to challenge the status quo with more effective processes and ideas. Establishing and growing relationships with team members within Salesforce, and senior leaders in the region Collect data and perform spend analysis to drive cost savings Required Qualifications 5 + years experience in data center, project management, supplier management & procurement or related functions. Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Understanding of corporate data center management processes and the nuances around local and regional projects. Strong understanding in the sourcing process (i.e., RfX development and execution), reviewing, analyzing, drafting, and negotiating contract terms concerning major initiatives of medium to high complexity. Strong understanding of the commercial data center delivery and management process. Ability to develop sourcing strategies, analyze pricing models, and master agreements. Knowledge of legal terms and skilled at crafting competitive terms with data center providers Outstanding relationship management skills and the ability to work collaboratively with suppliers, internal team members, and senior management. Self-starter, well-organized, and able to use unstructured data or minimum information to build a plan of action with minimal direction. Excellent executive presentation and communication skills and strong interpersonal skills. Ability to negotiate with highly skilled partners under time and term constraints We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead Communications Cloud product strategy and solutions, engage customers and executives, drive go-to-market plans, and influence product roadmap leveraging industry expertise. | 12+ years in product strategy or related roles with 7+ years in Communications industry, proven SaaS product experience, strong leadership, strategic thinking, and excellent communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the AI CRM leader, is seeking an innovative, expert Communications Cloud Strategy & Solutions leader with a track record for driving thought leadership & transformation in the Communications (telecom) sector. This role is responsible for guiding the future of the Salesforce Communications Cloud platform and will be a key Product Strategy & Solutions lead. This pivotal leadership position relies on your deep industry expertise to influence our roadmap, support our growth ambitions, and work directly with customers to ensure their success. You will help customers understand our roadmap and evolve their own deployments to take advantage of new capabilities from Core. You will also play a role in driving pipeline growth for Communications Cloud in collaboration with our Marketing, Sales & Partner teams. Lastly, you will help influence our roadmap leveraging both your deep industry knowledge and the needs of our customers. The ideal candidate is a strategic visionary with a strong bias for action, who thrives on navigating ambiguity, working in a fast-paced, startup-like environment, aligning executive collaborators, and thinking globally. You possess a profound understanding of the Communications industry—including critical trends like network monetization strategies, evolving business models beyond traditional telecom, and in how AI could address accelerating customer experience expectations all in the context of evolving competitive and regulatory pressures. Key Responsibilities: 1. Industry Leadership & Customer Engagement (Communications Industry Focus) Customer & Executive Engagements: Engage customers and their executives through planned strategic meetings, 1:1 engagements, and roundtable discussions to build strong, lasting relationships. Build trust by flexing industry expertise and understanding their unique business drivers. Proactively build our networks to help grow Salesforce awareness in the Communications industry and create greater "stickiness" within key accounts. This includes supporting pre-sales engagements and post-sales implementations to ensure our solutions deliver desired business outcomes. Thought Leadership & Industry Expertise: Develop and deliver impactful thought leadership (e.g., presentations, publications, webinars, industry event keynotes) that positions Salesforce as a leading partner for digital transformation. Leverage deep Communications industry experience to bring a Salesforce-agnostic perspective on key sector challenges and opportunities. Develop adoption strategies and pathways to help our existing customers fully exploit the power of the Core platform. 2. Go-to-Market & Commercialization (Communications Industry Focus) GTM Strategy & Planning: Develop, own, and execute a comprehensive go-to-market strategy and operational plan in collaboration with global & regional Marketing, Sales, Sales Enablement, Alliances, Sales Support, and Product teams. Product & Feature Evangelism: Act as a primary champion for Communications Cloud. Promote, enable, and evangelize new features and capabilities with Marketing, Sales, Support, Professional Services, Partners, and Customers worldwide. Sales Enablement Excellence: Develop and curate impactful sales enablement assets including compelling presentations, product demonstrations, solution maps, white papers, data sheets, and ROI tools tailored for the Communications sector. In addition, develop sales plays to drive upsell and attachment within the existing pipeline. Strategic Deal Support: Provide expert support for strategic sales opportunities, presenting product vision, roadmap, and industry solutions to customer executives. Partner Ecosystem Development: Collaborate closely with Strategic Integrators (SIs) and Independent Software Vendors (ISVs) to build, market, and sell joint solutions that drive incremental pipeline and ACV for Communications Cloud. 3. Industry Cloud Strategy & Solution Development (Communications Industry Focus) Market & Customer Insights: Leverage in-depth market analysis, competitive intelligence, and direct customer research within the Communications sector to define and validate the product roadmap and identify new opportunities. Salesforce Solution Development: Define, conceptualize, and guide the development of innovative, industry-specific Salesforce solutions and applications tailored to address the critical business challenges and transformation needs of Communications companies. Collaborate closely with product management and engineering teams to bring these solutions to life. Innovation Leadership: Drive innovation by identifying opportunities to leverage AI (Einstein and Agentforce), Data Cloud, and the broader Salesforce platform to solve pressing industry challenges. Desired Qualifications & Experience: Extensive Industry & Functional Experience: 12+ years of progressive experience in product strategy, product management, solutions management/development, industry marketing, or go-to-market leadership. Crucially, a significant portion of this experience (7+ years) must be directly within or serving the Communications industry with a deep understanding of its value chain, business processes, market structures, and regulatory environments. Enterprise SaaS Expertise: Proven success in defining, developing, and bringing B2B enterprise software / SaaS solutions (e.g., CRM, CIS, EAM, MDM, FSM, DERMS platforms) to market. Strategic & Analytical Acumen: Strong ability to think strategically, analyze complex market dynamics, and translate insights into actionable product and GTM strategies. Excellent organizational and analytical skills Leadership & Influence: Demonstrated experience leading and working with international, cross-functional teams, often in a matrixed environment. Ability to influence and align senior stakeholders. Communication Excellence: Exceptional written, verbal, and presentation skills, including experience in high-level business discussions with C-suite executives. Dynamic Environment Aptitude: High energy, passion for the role, and proven effectiveness in fast-paced, dynamic (startup-like) environments. Customer-Obsessed: Deep empathy for customers, with a strong ability to understand their needs and advocate for their success. Collaboration & Teamwork: A natural collaborator who can build strong relationships across the organization. Education: Bachelor’s degree in Business, Marketing, Engineering, Computer Science, Environmental Science, or a related field. MBA preferred. Travel: Ability to travel domestically and internationally as needed (e.g., 30-50% or as per business requirements). Personal Attributes: Collaborative, Curious, Influential. Resilient. If you are a visionary leader, passionate about shaping the future of the Communications industry with cutting-edge AI CRM solutions, and driving market success through innovative, industry-tailored strategies and execution, we encourage you to apply. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as the primary customer contact for Salesforce Signature Success Plan customers, managing relationships, driving adoption, coordinating deliverables, and resolving high severity issues. | Minimum 8 years in technical customer success or related fields, strong communication skills, ability to translate technical concepts to business terms, experience with Salesforce or competing platforms preferred, and willingness to work hybrid from specified offices. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This position will focus on our Digital Signature customers, driving customer advocacy and reducing attrition by collaborating with Digital Sales partners, expanding our Signature coverage, consume Premier entitlements, and by making strategic customer investments that foster trusted growth and success. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.) Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, B2C Commerce Developer, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, with the expectation that you will work from a Salesforce office (Seattle/Bellevue, Chicago, Indianapolis or Atlanta) three days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $133,400 to $223,700. For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop automation frameworks and dashboards for service usage, cost, infrastructure capacity and budget planning, and contribute to performance and scale initiatives. | Experience with ETL, Tableau visualization, SQL/database skills, and FinOps/budget planning expertise. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The AI Cloud CTS team is currently seeking a Data Engineer with a Tableau Developer with finops and infra capacity planning skills. If you’re fired up about software performance, automating everything, and working with great engineers, this is the job for you! If you are a developer who is passionate about capacity planning, budgeting and also interested in contributing to performance improvements, we would love to hear from you. Come and be a part of our AI Platform Cost to Serve Engineering team, where you can specialize in Salesforce's AI Platform! As part of the Salesforce Gen-AI initiative, you will help our customers make the most of AgentForce with state-of-the-art AI technology using Large Language, Toxicity, and PII models while collaborating closely with the team and cloud to implement performance and scale initiatives to support our ambitious plans for massive growth this year. Our team is known for being highly technical, friendly, and exceptionally collaborative. Join us for an exciting and rewarding experience! Our primary focus involves develop automation frameworks in telemetry and visualization dashboards for the service usage & cost, infra capacity planning, infra budget planning and the cost optimization. You will have the opportunity to design performance experiments, and collect and analyze data. Develop power tools and automation frameworks for continuous integration, performance measurement and analysis. Contribute to the design and velocity of our global products. Requirements: ETL Experience Tableau Visualization experience SQL, Database experience FinOps and budget planning experience Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.