100 Salesforce, Inc.

Serve as a trusted advisor to enterprise clients, managing relationships, ensuring platform adoption, and coordinating technical support and success initiatives. | Minimum of 8 years in customer success or technical roles, Salesforce platform experience, relevant certifications, and experience with enterprise clients in the financial services industry. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Experience with Salesforce Sales Cloud and/or Service Cloud, and/or relevant competing platforms. Salesforce Certifications (AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Consultant). 4+ years of experience in management consulting services. Experience within the Financial Services industry Experience working with Enterprise-level customers. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Knowledge of modern cloud data platforms (Snowflake, Databricks, BigQuery, RedShift) and AI tools (Python, R, Jupyter). Passion for helping customers drive business outcomes through AI, automation, and data. Previous experience working with enterprise customers and scaling innovation initiatives. Note: This role is office-flexible, with the expectation that you will work from a Salesforce office three (3) days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $135,400 - $227,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $247,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop and execute renewal strategies, negotiate contracts, collaborate with internal teams, and manage renewal forecasts. | Proven experience in sales, operations, or account management with strong negotiation skills and familiarity with CRM platforms. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 02/23/2026. A Renewals Manager is responsible for crafting strategic partnerships with internal partners such as the Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They also drive team success by minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing on findings/insights back to the business. Renewal Managers are responsible for ensuring that their customers are set up for success while optimizing financial outcomes. Responsibilities Develop and implement win/win negotiation strategies for medium and large account contract renewals that improve contract value while protecting and enhancing customer trust. Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer based on data-driven decisions Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, Legal, and Sales and Revenue Operations to develop comprehensive 'win' strategies Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. Accurately maintain and update a rolling 120 day forecast of renewals in a territory and ensure any uncovered risk is clearly communicated in order to develop resolution strategies Implement standard methodologies for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting Achieve financial and strategic targets for minimizing attrition, positioning favorable terms, and boosting incremental revenue via up-sells, cross-sells, and add-ons Preferred Skills Knowledge of salesforce.com product and platform features and capabilities Ability to analyze data to formulate commercial recommendations. Familiar with enterprise CRM applications Experience negotiating complex multi-year contracts Willingness and desire to seek additional tasks or pilot projects that are useful to the department and/or organization Required Skills Proven experience in a Sales, Operations, or Account Management capacity with a focus on negotiating contracts Strong negotiation and objection-handling skills that allow for value-based contract negotiations at the CXO level. Strong process management, financial savvy, and adherence to policy Display strong collaboration skills, including the ability to influence Ability to react and adapt to potential rapid shifts in priorities and organizational policies *LI-Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $75,460 - $100,870 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $75,460 - $100,870 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Responding to high-severity security incidents, leading strategic security projects, and developing automation processes. | 8+ years in information security, experience with cloud environments, incident handling, and strong communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce, the leader in enterprise cloud computing and one of the top 10 places to work according to Fortune magazine, is seeking a Lead Incident Responder for our Computer Security Incident Response Team (CSIRT). About the team: The CSIRT is responsible for 24x7x365 security monitoring and rapid incident response across all Salesforce environments. We are the ‘tip of the spear’ and the last line of defense protecting company and customer data from our adversaries. The Lead Incident Responder will handle the response to high severity incidents, act as a technical escalation point for the team of Incident Responders, and develop process improvement and automation. This individual will also lead significant strategic projects, with a focus on enhancements to detection and incident response capabilities. This position is a part of the Salesforce's Global CSIRT. As a result, on-call work (including overnight and weekends) is required on an as-needed basis. The core hours for this position are 10:00AM EST - 6:00PM EST, Monday through Friday. What you should have: 8+ years experience in the Information Security field, including operational security monitoring and incident response experience. System forensics/investigation skills across Windows, Mac OS X, Linux, including analyzing system artifacts (file system, memory, running processes, network connections) for indicators of infection/compromise. Familiarity responding to security incidents in various cloud environments (AWS, Azure, Google Cloud) with knowledge of relevant architectures, CI/CD, and logging. Can lead and handle the response to high-priority, high-visibility operational security issues including insider investigations, sophisticated adversaries, and web application attacks. The ability to build positive relationships with peers, both internal and external to your functional group, and with peers/professional organizations outside the company. Deep technical understanding of the information security threat landscape (attack vectors and tools, best practices for securing systems and networks, etc.). Must have strong verbal and written communication skills; ability to communicate effectively and clearly to executive leadership. U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. Agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government. Nice to have: Authority in a related domain (e.g. malware analysis, detection writing, forensics, cloud security, offensive security, artificial intelligence). Prior experience in a 24x7x365 operations environment. Proven history of automation and capability uplift through tool development, SOAR, etc. Relevant information security certifications, such as SANS GCIH, SANS GPEN, SANS GFCA, Offensive Security OSCP, etc. AI and LLM Integration for SOC Operations. Experience with AI-powered security tools, Large Language Models (LLMs) for threat analysis and incident response automation, and familiarity with AI-driven detection systems to enhance SOC operational efficiency and reduce response times. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $184,000 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $200,800 - $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Provide expert guidance on Salesforce Service Cloud architecture, optimize implementations, and support strategic customer success initiatives. | Over 10 years in enterprise architecture with Salesforce platform expertise, strong communication skills, and experience with large-scale SaaS implementations. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Customer Success: Salesforce’s worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships, learn about their businesses, and drive value based results. Our motto for our customers is "Your Success is our Success" Role Description: Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long term business success. Success Architects, as part of Cloud Success, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security, and adherence to best practices. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Additionally, they offer strategic insights into application lifecycle management, enabling customers to plan, develop, and evolve their Salesforce implementations effectively. Through deep expertise, Success Architects empower businesses to maximize their Salesforce investment, aligning technology with business goals for long-term success. The Success Architect collaborates closely with various teams across Customer Success and the Product organization to drive long-term solutions for customers. They work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on best practices and long-term technology health. Additionally, they liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that enhance the overall Salesforce experience. Key Responsibilities: As a Success Architect specializing in Service Cloud, you will: Drive Customer Impact – Partner with our most strategic and high-priority customers, assessing their Service Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption. Lead with Expertise – Serve as a trusted Service Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices. You will help the team stay at the forefront of Service Cloud innovations, ensuring they are equipped with the latest product developments, best practices, and emerging trends. Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions. Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption. Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Service Cloud customers. Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth. Basic Requirements: Solution Design & Architecture 10+ years of experience in software, system, or enterprise architecture. Expertise in Salesforce products, platform capabilities, technical governance, and best practices. Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure. Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices. Familiarity with industry- or vertical-specific solutions (preferred). Communication & Leadership Ability to assess business objectives, propose solution options, and drive stakeholder alignment. Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences. Skilled in creating clear, visually compelling design documents for diverse stakeholders. Proven ability to lead discussions, influence decision-making, and advocate for best practices. High proficiency in English. Strategic Thinking & Problem Solving Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation. Provide data-driven insights on customer success stories and industry trends. Passion for continuous learning and staying ahead of emerging technologies. Desired Technical Skills: Expertise in Service Cloud Strong knowledge of Salesforce Service Cloud features, including case management, Omni-Channel routing, Knowledge, Service Console, and automation tools like Flow and Einstein Bots. Ability to configure and optimize these features to meet business needs. Secure & Scalable Architecture Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations. Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations, and suboptimal sharing and security model configurations. Salesforce Development Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC). Ability to develop and optimize custom triggers, controllers, batch jobs, and asynchronous processing. Familiarity with governor limits and best practices for efficient code execution. Data Management & Integration Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules, and data governance best practices. Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica), and third-party connectors. System Integration & Extensibility Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect and Event Relay. Certifications: Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant Desired: Field Service Consultant, Platform App Builder, Platform Developer 1, Certified Architect Credentials (Application and System Architect) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $133,400 - $223,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $145,200 - $244,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Define and execute product strategy for sales analytics and AI-powered tools, ensuring measurable impact and stakeholder alignment. | 5+ years in product management or a related technical role with strong SQL, data modeling, and experimentation experience, preferably in sales analytics or AI. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 01/12/2026. This Product Manager role sits within the Sales Data Science team and owns the strategy and delivery of data, analytics, and AI-powered products that drive measurable improvements in seller productivity and revenue. This role is highly hands-on and analytically rigorous—deeply engaged in data foundations, SQL-driven analysis, experimentation, and causal measurement to prove product impact, while leveraging AI tools to accelerate prototyping and insight generation in a fast-paced, collaborative environment. Responsibilities Define product vision, strategy, and multi-quarter roadmaps for Sales Analytics and AI-powered Sales Agent capabilities. Help shape data foundations, models, and experimentation that ensure accuracy, scale, and trust. Lead execution end-to-end: backlog ownership, stakeholder alignment, delivery, adoption, and success measurement. Required Qualifications 5+ years in Product Management, Data, Analytics, or a related technical role. Strong hands-on experience with SQL, data modeling, experimentation, and metric definition. Proven ability to translate complex data insights into clear product decisions and executive-ready communication. Preferred Qualifications Experience with Sales Analytics, Revenue Intelligence, or seller productivity products. Familiarity with AI-powered tools, agents, or generative AI workflows in a product context. Background working closely with Data Science on modeling, experimentation, or feature engineering. Why This Role Matters You will ensure Sales Data products deliver provable, measurable impact, not just shipped features. Your work will directly shape how data and AI are embedded into sellers’ daily workflows at scale. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $160,000 - $215,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design, implement, test, and deliver highly scalable front-end products, mentor team members, and improve development processes. | 5+ years of front-end engineering experience, strong knowledge of web technologies including TypeScript, JavaScript, ReactJS, and experience with automated testing. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise. Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.” Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for passionate individuals who want to shape the future of our products and deliver exceptional experiences to our customers. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together! We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive. Responsibilities: Design, implement, test and deliver highly scalable products Master our development process, culture and code base, then improve it Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers Mentor others in development technologies, tools, and processes Present your own designs to internal/external groups and review designs of others Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Required Skills: A related technical degree required 5+ years of proven experience in front end engineering Solid knowledge of UI / web technologies, such as TypeScript, JavaScript, CSS, HTML5, XML, JavaScript, JSON, or Ajax Thorough understanding of accessibility standards and guidelines Experience using ReactJS, Flux, Redux, Relay/GraphQL, ReactNative, Ember.js, Node.js for Front End focused positions Understanding of object oriented programming language (Java, Javascript, C++, C#, Ruby, Python) Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium, Mocha and QUnit Excellent interpersonal skills Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,300 - $216,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,000 - $236,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop and architect AI-powered supply chain agents, lead system design, and collaborate across teams. | 5+ years in software engineering with AI/ML focus, proficiency in multiple programming languages, experience with AI frameworks, and cloud infrastructure expertise. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a '0 to 1' product with the founding team, while leveraging Salesforce's world-class Data Cloud and security infrastructure to drive immediate global impact at scale. Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise. Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.” What You’ll Do As a Senior/Lead AI Software Engineer, for the Agentforce Supply Chain - Agent Team, you will drive the ongoing development of our agents. These agents complete complex tasks requiring specific outputs reliably. They plan their work ahead of time and execute on that plan in order to drive consistency, correctness, and automation. Drive Agent Development & Architecture Lead development of intelligent agents that complete complex supply chain tasks with reliability and consistency Spearhead architectural decisions for distributed systems serving millions of users with 24/7 availability Design and implement planning systems that enable agents to execute multi-step workflows autonomously Lead Technical Strategy Partner with Product Management and Executive Leadership to translate business vision into multi-year technical roadmaps Guide technical decision-making for AI model deployment, safety constraints, and reliability frameworks Drive adoption of enterprise-grade observability tools and cloud infrastructure best practices Mentor & Collaborate Mentor engineers to improve code quality, AI/ML practices, and system design Collaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features Take on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic environment Engage directly with customers to gather insights and validate technical approaches Participate in hiring decisions and contribute to our culture of continuous learning Requirements B.S. in Computer Science with coursework in Artificial Intelligence (M.S. preferred) 5+ years (7-12 for Lead, 4-8 for Senior) of industry experience in Software Engineering, with a focus in AI/ML Proficiency in multiple programming languages such as Python, Go, Java, or C++ Strong background in APIs, data modeling, and databases Proficient with modern AI orchestration frameworks (e.g., LangChain, LlamaIndex) and production-grade serving libraries like vLLM or Hugging Face TGI. Demonstrated ability to work both independently and collaboratively in a dynamic environment Excellent written and verbal communication skills Passion for continuous learning and development in AI technologies, and enthusiasm for mentoring peers A proven collaborator who can manage stakeholders and drive consensus across diverse engineering and product teams. Experience with enterprise-grade observability tools (e.g., Splunk) and cloud infrastructure (AWS/GCP). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $157,600 - $253,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,000 - $276,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and develop a high-performing solutions engineering team, partner with sales to craft and deliver value propositions, and drive customer success and transformation. | Over 10 years of leadership experience in strategy, management consulting, or sales, with industry-specific knowledge, technical understanding of cloud solutions, and strong stakeholder engagement skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Titles: Manager, Senior Manager, Director, Senior Director, Solution Engineering Locations: Atlanta, New York, San Francisco, Chicago, (Office Flexible) Come join the Salesforce Solution Engineering leadership org. This posting includes positions open for SMB, Commercial, Enterprise and Key Accounts- across the different industry vertical teams. Through collaboration with the customer, the Product teams, and Professional Services, Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. The Solution Engineering organization is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams. In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to: Agentforce, Data Cloud, Marketing Cloud, Service Cloud, Commerce Cloud, and more. We hire based on skills/experience and are open to hiring at all levels for the right candidate. Your Mission as a Solutions Engineering Pre-Sales Leader In this influential role, you will: Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success. Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise. Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries. Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies. Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals. Champion Salesforce Values: Embody Salesforce’s core values in every aspect of your leadership, serving as a role model for your team and the wider organisation. Key Responsibilities Partner with Sales leadership to communicate and deliver Salesforce’s transformational value proposition. Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact. Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively. Collaborate with Sales to create and execute growth plans that align with Salesforce’s strategic vision. Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth. Develop and scale organizational programs to enhance team productivity, expertise, and collaboration. Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions. Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture. Continuously evaluate and evolve team capabilities to meet emerging market and customer needs. Skills and Experience: Leadership and Strategy: 10+ years of experience in a leadership role within strategy, management consulting, or sales organizations, with expertise in pre-sales, sales, and project delivery. Demonstrated ability to build and manage high-performing teams while fostering a collaborative, innovative culture. Industry-Focused Solution Leadership: Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities. Strategic Industry Domain Knowledge: Partner with sales, product, and engineering teams to align Salesforce’s industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals. Customer-Centric Approach: Strong track record of engaging C-level executives and influencing their transformation agendas. Experience selling and delivering solutions at the executive level, with a focus on value and outcomes. Technical Expertise: Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly Proficiency in IT architecture, enterprise applications, and business process integration. Transformation Mindset: Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving. A passion for technology, innovation, and driving continuous improvement. Operational Excellence: Strong analytical and negotiation skills, particularly when engaging at the C-level. Proven ability to deliver revenue targets while maintaining a focus on team development and growth. Personal Attributes Exceptional communication and presentation skills, both written and verbal. A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes. Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential. Skilled at balancing strategic vision with attention to detail and operational execution Your Impact: Present CRM solutions to a business or technical audience. Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to the executive staff. Communicate and strategize with Sales Leadership on how best to address the region to drive customer success and closed deals. Allocate resources across your region to maximize impact. Act as a sounding board for their team, being someone who SE’s feel comfortable bringing challenges to and working through a solution. Set a culture within your team that makes your SE’s excited to come to work each day because they feel supported, that they are growing professionally and enjoy each other's success Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $150,710 - $280,980 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $165,690 - $309,050 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop and execute account strategies, build relationships with key stakeholders, and drive sales growth within assigned accounts. | Extensive sales experience, ability to manage and grow customer accounts, and strong presentation and strategic planning skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers who support multiple cloud offerings across the organization hiring Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team. Description Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities. Commercial Business Unit Mid-Commercial (201 - 1000 employees) General Commercial (1001 - 5000 employees) Enterprise Corporate Sales (5000+ employees) Vertical This role will be specifically selling into accounts within the Financial Services Industries which includes Banking, Insurance, and Wealth & Asset Management. We have Core Teams that sell the entire Salesforce Platform, and Prime teams that specialize in a specific cloud solution. You may be aligned to, but not limited to, the following clouds: Slack NetZero Cloud Tableau Marketing Cloud Specialization Cloud Digital Day to Day Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting. Responsibilities Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal Salesforce resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Preferred Qualifications Average of 5-10 years of full cycle sales experience, with at least 3 in the field Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role) Ability to build and deliver presentations to your customers Ability to strategize with a large extended team Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, life insurance, retirement saving plan Monthly wellness allowance Flexible time off & leave policies Parental benefits Perks and discounts Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 - $161,600 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 - $177,450 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a strategic advisor, lead initiatives, guide technology deployment, and manage customer expectations in enterprise Salesforce projects. | 10+ years enterprise architecture or consulting, 2+ years in Trade Promotion Management, 5+ years leading Salesforce projects, strong communication and design skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt. Our team is made up of thousands of the world’s leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals. Salesforce Professional Services is looking for a Technical Architect Director, with Trade Promotion Management experience. You will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails: Serve as a trusted advisor to the client Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Minimum Requirements: 10+ years enterprise architecture or consulting experience 2+ years of experience architecting and implementing Trade Promotion Management capabilities for customers 5+ years of experience leading Salesforce Core Projects 2+ years of experience with Consumer Goods Cloud 3+ years of experience in Consumer Goods industry Strong application design skills combined with strong data, integration, and security architecture skills Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Strong experience in Integration concepts, designs and patterns Required Qualities: TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability TEAM PLAYER: Proficient at collaboration and working with members of a team COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence Preferred Requirements: Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered Ability to convey and convince customers of best practices at various levels within a large organization Application design and development background Travel may be required and varies depending on the client requirements Strong Enterprise Architecture background would be favorable Salesforce product certifications: Salesforce Certified Administrator Salesforce Certified Advanced Administrator Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Consumer Goods Cloud Accredited Professional Experience architecting and delivering Consumer Good Retail Execution Experience architecting and delivering Consumer Good Trade Promotion Management Preferred Qualities: LEADERSHIP: Self-aware; proficient at building strong relationships THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller. Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations. Experience leading a technical team or workstream, with a passion for mentoring and developing talent. Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers. Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus. *LI-Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $192,200 - $306,600 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $230,800 - $334,600 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design and develop AI/ML-enabled security and IAM platforms, including identity lifecycle, risk scoring, threat detection, and policy decisioning. | Extensive experience in security architecture, AI/ML, IAM technologies, cloud platforms, and coding in Java or Go, with 15+ years of software development. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the team The Enterprise Security team builds and operates highly scalable, fault-tolerant, distributed systems to deliver cloud-scale security services. Our key investments span Identity and Access Management, Identity Intelligence, and Security Data Platforms, where we design and implement consistent, scalable, and data-driven security services across Salesforce Enterprise. We integrate our IT network, public cloud infrastructure, and data centers, while increasingly leveraging AI/ML-driven insights to detect risk, automate decisions, and continuously adapt access controls—empowering engineers to operate securely at global scale. About the position We are seeking an experienced Security/IAM AI & ML Software Architect to lead the design and evolution of intelligent identity+security platforms powered by data, analytics, and machine learning. This role will define how AI/ML is embedded into the Enterprise Security Technology stack, spanning identity lifecycle, authentication, access governance, PAM, continuous access evaluation, and identity threat detection. You will shape a future-ready, zero-trust-aligned security intelligence architecture that scales across a complex hybrid environment and enables proactive, risk-based, and automated access decisions. You will work closely with Enterprise Security engineering, security data science, platform teams, compliance, infrastructure, and business stakeholders to translate security/identity signals into actionable intelligence and resilient security outcomes. Responsibilities Architecture & Strategy Lead the architectural design for AI/ML enabled IAM capabilities, including: Identity lifecycle and access governance Risk-adaptive authentication and authorization Privileged Access Management (PAM) risk scoring and session analytics Identity threat detection and response (ITDR) Continuous Access Evaluation (CAE) and policy decisioning Define and maintain the Enterprise Identity Intelligence reference architecture, including data flows, ML pipelines, decision engines, and feedback loops. Align IAM AI/ML strategy with business outcomes, security posture, regulatory requirements, and AI principles. Data, AI & ML Enablement Architect scalable platforms to collect, normalize, enrich, and analyze Security/Identity data, including: User, device and non-human identities Authentication events, access requests, entitlements, sessions, and behavioral telemetry Partner with security data science teams to design, deploy, and operationalize ML models for: Anomaly detection and behavioral baselining, Identity risk scoring and modeling, Privilege misuse and lateral movement detection, Access recommendation, role mining, and policy optimization Platform & Engineering Leadership Partner with product management and engineering leaders to drive technical roadmaps for the Autonomous IAM platform (API-first, event driven, cloud-native) Define architectural guardrails for identity data usage, model governance, explainability, and auditability. Lead threat modeling and architecture assessments for AI-driven IAM components and their dependencies. Develop proof of concepts to validate ML feasibility, data quality, and performance at scale. Integration & Enablement Enable IAM administration and onboarding platforms to adopt ML-driven identity standards (for Enterprise Applications) Work with enterprise architects and business leaders to map identity intelligence capabilities to user journeys and business processes. Influence standards for identity APIs, event schemas, feature stores, and policy evaluation frameworks. Required Skills 15+ years of software development experience. 7+ years designing and delivering enterprise-scale Security architectures in cloud and hybrid environments. Demonstrated experience architecting data-intensive, ML-enabled security platforms. Ability to collaborate with architects, engineering leads, data scientists, and product managers to define long-term architectural vision. Deep understanding of IAM technologies and protocols: IGA, SSO, RBAC/ABAC, PAM, Directory Services OAuth2, OIDC, SAML, SCIM, LDAP, CAEP Strong grasp of identity lifecycle, entitlement models, SoD, and compliance frameworks (SOX, NIST, CMMC). Experience with identity threat detection, continuous access evaluation, and zero trust architectures. Strong understanding of ML concepts as applied to security, including anomaly detection, classification and risk scoring. Experience designing data pipelines, feature engineering, model inference paths, and feedback loops. Familiarity with model governance, explainability, drift detection, and bias considerations in security contexts. Strong coding skills (Java or Go preferred). Experience with cloud platforms (AWS preferred) Experience with CI/CD pipelines. Experience with Kubernetes, Docker, Terraform. Experience with observability and monitoring tools Desired Skills Hands-on experience with large-scale identity datasets for anomaly detection and real-time policy enforcement. Experience architecting risk engines, feature stores, or policy decision services. Experience supporting security and IAM compliance and data quality uplift campaigns Architect scalable solutions to collect, analyze, and act upon identity signals, risk scores, and session telemetry. Certifications: CISSP, CCSP, TOGAF or relevant cloud/security certifications. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $209,700 - $351,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $251,900 - $384,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Support sales teams in developing Salesforce value propositions and develop technical solutions aligned with customer business strategies. | Deep knowledge of enterprise software, coding experience, understanding of cloud and data management, and strong communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Salesforce Cloud Technical Architect is a pre-sales customer-facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption. The Salesforce Cloud Technical Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, artificial intelligence, distributed platforms, mobile, and analytics. With a solid blend of technical and sales skills, the Salesforce Cloud Technical Architect uses a consultative approach to understand business and technical requirements.The Salesforce Cloud Technical Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard integration frameworks and Salesforce Architecture methodologies.With a broad IT background including solution architecture, technical architecture, software/systems engineering, cloud computing, and governance, the Salesforce Cloud Technical Architect leads key discussions and considerations around change programs from both a business and technical perspective. The Salesforce Cloud Technical Architect helps the sales teams develop specific, repeatable propositions and go to market strategies.The Salesforce Cloud Technical Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences. Baseline Requirements: Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience. Deep knowledge of enterprise software applications and their delivery Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.) Database and data management fundamentals Web and mobile application development and architecture Application lifecycle management Integration principles and tools Enterprise data management tools and methods Process orchestration Principles of network, application, and information security Strong oral, written, presentation, and interpersonal communication and relationship skills. Strategic problem solver, thought leadership and comfort communicating with executive audiences. Excellent time management skills and the ability to support multiple, concurrent projects. Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge. Willing and able to travel domestically. Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus. Preferred Requirements: Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds. Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar). Understanding of risk mitigation, compliance and security. Experience with design thinking, persona-based discovery or other innovation techniques. Proven experience in a specific field, vertical or market segment is helpful. Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,850 - $225,260 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $158,200 - $247,730 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Building and maintaining complex iOS tooling, improving CI stability, and mentoring engineers. | Deep expertise in Swift, Bazel, Python, Xcode, and experience with AI tools and automation in iOS development. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for people who are passionate about building strong, sustainable developer tooling for the Slack iOS, which is used by millions of people every day. The iOS Developer Experience(DevXP) team enables feature engineers at Slack to tackle complicated problems quickly without needing to reinvent the wheel. We’re looking for engineers who specialize in iOS tooling and Bazel build systems! As an DevXP engineer, you like building developer workflow tools and work towards making iOS development best at Slack. You excel in leading others and derive joy from mentoring and growing other iOS engineers. You set a high bar for the technical design and code quality of your team. You demonstrate exceptional ownership of not only the area of your team, but across Slack’s entire iOS codebase. You have a “can do” demeanor and nothing is beneath you or outside your responsibilities because you do what it takes to deliver the highest quality code and the most impactful features. You are self-directed, innovative, and biased towards action in fast-paced environments. You love to build new things and thrive in ambiguity and even failure. What You Should Have: 10+ years of experience building and maintaining complex iOS tooling from CI to CD Deep expertise with Swift, Bazel, Python and Xcode tools Experience with AI tools like Claude Code, scripting (Python/bash etc) Ability to monitor and improve KPIs such as CI stability, TimeToMerge, and build time metrics. Deep familiarity with the Apple ecosystem, CI/CD pipelines, and automated testing tools Bonus Points: Experience using Slack and a keen interest in making it better Prior experience in iOS developer experience role Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $192,200 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $230,800 - $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead the development and strategy of the Sales Intelligence Platform, managing cross-functional teams to deliver AI-driven sales tools. | 9+ years in software development, 3+ years in management, experience with SaaS products on cloud platforms, and strong communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Sales Cloud AI is transforming the way companies plan, manage and optimize pipeline management and lead outreach. We are seeing a Senior Manager of Engineering to lead the team that builds the Sales Intelligence Platform within Sales Cloud. This leader will be responsible for shaping the strategy, driving the innovation and ensuring the delivery of high quality products within the Sales Intelligence Platform. Sales Intelligence Platform (SIP) ingests conversational data (emails, voice, video) and powers several AI agents within Sales Cloud that perform pipeline management, lead outreach and other such sales productivity tools. The platform generates intelligent sales insights based on conversational data that enhances sales productivity for sellers. Key responsibilities Drive the vision for SIP by overseeing teams that are building the platform that powers Sales products such as EAC (Einstein Activity Capture), ECI (Einstein Conversation Insights) Recruit, mentor, and lead a high-performing engineering team to deliver key features for various business needs. Work closely with cross-functional teams, including architects, product owners, and engineers, to deliver features and collaborate on critical product decisions. Foster a positive team culture, provide technical guidance, and support career development for team members. Define and communicate the engineering vision and roadmap Required skills and experience B.S./M.S. in Computer Science or a related field. 9+ years of software development experience, with 3+ years in management leading one or two teams Experience building SaaS products on public cloud platforms like GCP, AWS, or Azure. Clear communicator and collaborator across product, GTM, and executive functions High technical fluency—can challenge and support platform and AI discussions Preferred qualification Experience building large scale data ingestion pipelines with low latencies Experience building AI-enabled sales products for enterprise customers Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $167,300 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $200,800 - $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a trusted advisor to enterprise customers, managing relationships, optimizing platform use, and leading strategic initiatives. | Requires 9+ years in customer success or SaaS, deep Salesforce product knowledge, certifications, and experience with enterprise clients. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos) Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature Single point of customer accountability building and maintaining strong, trusted relationships Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts Minimum Requirements Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level Ability to facilitate difficult discussions and be adept at handling objections Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Requirements Experience with Salesforce Core Clouds and/or a competing platform Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant) Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $168,600 - $268,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a trusted advisor to Salesforce customers, managing success plans, resolving issues, and driving platform optimization. | Minimum 8+ years in customer success or technical roles, Salesforce certifications, experience with enterprise clients, and strong communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager, Senior Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Single Point of Accountability: Orchestrate Customer Success Plan deliverables, ensuring customer experience, renewals, and expansion. Customer Advocacy: Forge deep relationships with executive sponsors, business, and IT leaders; proactively surface value realization and growth opportunities. Success Strategy Execution: Launch and execute Customer Success Plans; renew and expand across customers. Issue Resolution: Proactively manage risks and urgent escalations, partnering across internal Salesforce teams to swiftly resolve challenges. Insights and Innovation: Monitor market and customer trends. Health Monitoring: Track and communicate customer health metrics, customer success scores, and overall loyalty insights. Minimum Requirements Salesforce Certifications (AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Consultant). Minimum of 8+ years in Customer Success, Technical Account Management, Consulting, or equivalent experience. Demonstrated ability to work with C-level executives and lead conversations at the intersection of technology and business outcomes. Strong technical fluency across AI, CRM, data platforms, and digital engagement strategies. Deep understanding of Salesforce’s ecosystem, products, and best practices. Proven track record leading efforts across large, cross-functional teams to drive customer success. Exceptional communication, presentation, and influence skills at all organizational levels. Experience managing escalations and resolving critical customer situations. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Requirements Salesforce Certifications: AI Associate, AI Specialist, Administrator, Advanced Administrator, Data Cloud Consultant, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant. Knowledge of modern cloud data platforms (Snowflake, Databricks, BigQuery, RedShift) and AI tools (Python, R, Jupyter). Passion for helping customers drive business outcomes through AI, automation, and data. Previous experience working with enterprise customers and scaling innovation initiatives. Note: This role is office-flexible, with the expectation that you will work from a Salesforce office three (3) days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $121,300 - $223,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $145,200 - $244,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Engaging with strategic customers to develop long-term relationships, drive growth, and align solutions with their business objectives. | Extensive experience in enterprise sales, managing large accounts, and a proven track record in strategic sales management. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Description Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities. Vertical This role will be specifically selling into accounts within the Health and Life Sciences Industry which includes payers, providers, MedTech, Pharmaceuticals, and BioTech. Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. You may be aligned to the following clouds: Slack NetZero Cloud Tableau Marketing Cloud Specialization Cloud Digital Day to Day Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal Salesforce resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Preferred Qualifications: 10 years of full cycle sales experience, at least 5 years in Enterprise Sales Management of one large key account Ability to strategize with a large extended team Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, life insurance, retirement saving plan Monthly wellness allowance Flexible time off & leave policies Parental benefits Perks and discounts Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $120,800 - $242,950 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $132,650 - $267,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage and evolve core compute infrastructure using Kubernetes and EC2, automate with Terraform and Chef, and support multi-cloud strategies. | Proven experience with production-grade infrastructure, automation tools, scripting, and cloud platforms, with a focus on reliability and scalability. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Details Slack enables people around the world to communicate and collaborate together, from the world’s largest public companies to the smallest of startups. We take performance and reliability very seriously. A taste of our scale: During the week, our users spend over a billion minutes a day active in our product. At peak usage, a million messages a minute passed through Slack. Every day we see over 15 million simultaneously connected users For millions of people, Slack is their primary communication tool for work and more and they expect it to be exceptionally reliable and fast year-round. About the Team Our Compute team provides a robust platform for service owners to build and deploy their applications. We manage the core infrastructure, ensuring a reliable and scalable environment for development teams. Our work involves maintaining and evolving our Kubernetes and EC2 infrastructure, and we're currently exploring multi-cloud strategies, including GCP. We are a small, collaborative team that values ownership, automation, and continuous improvement. What You'll Do Design, build, and maintain our core compute infrastructure, primarily using Kubernetes and EC2. Work on our infrastructure-as-code (IaC) using Terraform to manage and provision resources. Automate configuration management with Chef to ensure consistency across our fleet. Manage our internal software packages using Aptly. Collaborate with service owners to provide support and guidance on best practices for using our platform. Participate in on-call rotations to support our production environment and respond to incidents. Help us research and implement new technologies as we expand into a multi-cloud environment, including exploring multi-architecture support for our containerized workloads. What We're Looking For Proven experience managing production-grade infrastructure with Kubernetes and EC2. Experience with Terraform for infrastructure provisioning. Proficiency in configuration management tools like Chef (or similar, such as Puppet or Ansible). Experience with package management, ideally with Aptly. Familiarity with cloud platforms beyond AWS, particularly GCP, is a plus. Strong scripting skills in a language like Python, Bash, or Go. Solid understanding of networking concepts (TCP/IP, DNS, HTTP, etc.) and security best practices. Excellent problem-solving skills and a collaborative attitude. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $192,200 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $230,800 - $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Manage the product roadmap for Agentic AI within Customer Success, driving innovation and customer value. | Deep expertise in Generative/Agentic AI, Salesforce platform, and product management experience in SaaS or enterprise software. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success (CS) Success Plan product management organization is responsible for managing Salesforce’s Customer Success Plan offer portfolio (Standard, Premier, and Signature Success Plans) with which we enable our customers to realize value from their Salesforce technology investments. We work backward from the customer to address their needs across all customer segments (Small Business, Commercial, and Enterprise) and across all Salesforce products. The team is the “voice of the customer and market” to the rest of the CS organization and we work across all functions within CS and the Salesforce product organizations to continuously enhance the customer value and experience delivered by the Success Plans offer portfolio. Role Description: The Salesforce Success Plans proactively sets up customers to be successful by ensuring that customers have the right skills, information, insights, and access to expertise. We are seeking an experienced Product Manager to join our Customer Success product management team to help us ensure we can deliver success to our customers on Salesforce’s latest and greatest product innovations. We are seeking a strategic product leader to define and execute the roadmap for Agentic AI (Agentforce) within our Salesforce Success Plans. In this role, you will act as the vital bridge between Product Management and our Digital Customer Success teams. You will leverage your expertise in Generative/Agentic AI and customer success to identify high-impact use cases, define product requirements, and partner with engineering and data teams to launch new AI-driven capabilities. Your core mission is to scale world-class, personalized customer success. Key responsibilities include owning the product roadmap, ensuring seamless agent-to-human handoffs, and driving continuous innovation to deliver tangible business outcomes for our customers. The ideal candidate has a deep understanding of Generative and Agentic AI, the Salesforce platform, customer success, and the specific requirements of the Success Plans. You will also be relied upon to inform and heavily influence how value is delivered to customers. You will have the opportunity to work on some of the most complex and rewarding problems for our offers and business and be relied upon to inform and heavily influence how we deliver value to our Customers. What You'll Do Own the end-to-end product strategy and roadmap for Agentic AI (Agentforce) within Customer Success, from initial concept and business case development to launch and continuous lifecycle enhancement. Secure senior leadership alignment by developing and presenting compelling business cases for new offers, supported by robust financial modeling and clear GTM (Go-to-Market) objectives. Define and own the key business outcomes for Agentic Customer Success, with a focus on driving growth, adoption, and measurable ROI for both customers and Salesforce. Lead continuous customer and stakeholder research to deeply understand user needs, analyze feedback, and identify and prioritize critical, high-value use cases for Agentic AI. Act as the subject matter expert on the competitive landscape, emerging AI trends, and internal Salesforce innovations, using this knowledge to drive product differentiation and innovation. Translate the strategic vision into detailed product requirements, ensuring all new AI-driven capabilities are deeply personalized, intuitive, and deliver tangible business outcomes. Serve as the vital cross-functional leader, aligning Success Plans Product Management, Digital Customer Success, Data, Engineering & Technology (DET), and other CS organizations to flawlessly execute the strategy. Obsess over the end-to-end user experience, taking full ownership of critical journey points (such as the agent-to-human handoff) to guarantee a smooth, frictionless, and high-quality interaction. Ideal Candidate Profile Deep Salesforce Knowledge: You have a strong working knowledge of Salesforce products and a keen understanding of how enterprise software companies go to market. Generative and Agentic AI: Proven expertise in applying Generative and Agentic AI to design and build autonomous solutions that drive customer success, adoption, and retention at scale. A First-Principles Thinker: You don't just accept the status quo. You excel at breaking down ambiguous, complex business problems into their fundamental components and reassembling them into a coherent solution that is defensible with data. A Critical Thinker: You won't accept the first answer provided and dig deeper into the whys of issues to get to the core of the matter. Connect the Dots : You excel at systems thinking and can anticipate the second and third-order effects of a strategic decision. You naturally see how a change in one part of the business impacts another. Proven Strategist: You have a background in management consulting, corporate strategy, or a product management role that was heavily focused on monetization and business strategy. You have a portfolio of work that demonstrates your ability to drive significant strategic change. Exceptional Communicator: Exceptional executive-level communication skills; able to package complex ideas into clear, visually engaging presentations that drive strategic decision-making. Problem-Solver at Heart: You are not content to simply identify problems; you are driven to design the solution and see it through. Preferred Requirements M.B.A. Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software Experience in Support, Success, or Services product management Note: This role is office-flexible, with the expectation that you will work from a Salesforce office (Seattle/Bellevue, Chicago, Indianapolis, New York, San Francisco or Atlanta) three days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $177,600 - $257,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $193,800 - $281,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead and execute complex cross-functional initiatives to improve deal desk performance, operational efficiency, and strategic alignment. | 7+ years in management consulting, strategy, or operations in enterprise software, with proficiency in data analysis, visualization, and stakeholder influence. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Development & Strategy Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role We are looking for a highly driven Deal Strategy and Operations Manager to join our Strategy and Operations team. This person will be a key operator and problem solver, driving critical cross-functional initiatives that improve deal desk performance, operational efficiency, and strategic alignment. The ideal candidate has a strategy consulting and analytical background, thrives in ambiguity, and is equally comfortable diving into data as they are presenting insights to senior leaders. This is a hands-on role requiring someone who can identify problems before they surface, define opportunities for improvement, translate vague concepts into actionable workstreams, and coordinate execution across multiple teams with a strong bias for action. Key Responsibilities: Program Leadership: Lead and execute complex cross-functional initiatives that advance company priorities, from scoping through implementation. Strategic Problem Solving: Break down ambiguous business challenges into structured workstreams, define success metrics, and develop data-informed solutions. Operational Excellence: Identify inefficiencies in current processes, design scalable solutions, and institutionalize improvements across pricing, monetization, and GTM motions (e.g. promotions). Analytical Rigor: Partner with data teams to analyze performance and translate findings into actionable business recommendations. Performance Management: Define, monitor, and communicate KPIs that measure the impact of programs and drive accountability across teams. Stakeholder Management: Influence and align stakeholders across deal desk, product, sales, finance, and operations to ensure cohesive execution and timely delivery of initiatives. Execution Discipline: Manage multiple projects concurrently, ensuring milestones are met, risks are mitigated, and business outcomes are achieved. Bias for action is highly critical. Change Leadership: Serve as a catalyst for continuous improvement by identifying operational bottlenecks, communicating insights, and leading the adoption of better ways of working. Communication and Storytelling: Create executive-level presentations and reports that distill complex insights into clear, persuasive narratives. Basic Qualifications BA/BS degree required; MBA or similar advanced degree strongly preferred. 7+ years of experience in management consulting, strategy, operations, or a related analytical role in enterprise software. Demonstrated experience managing cross-functional programs, driving strategic initiatives, and influencing senior stakeholders. Strong analytical background with proficiency in data analysis and visualization (e.g., Tableau, SQL, Excel). Excellent written and verbal communication skills, with the ability to translate data and insights into clear business narratives. Preferred Qualifications High bias for action, resourcefulness, and ownership. Experience in SaaS, CRM, or enterprise software industries. Ability to move seamlessly between strategic thinking and operational execution. Track record of identifying inefficiencies and implementing scalable solutions. Comfort working with ambiguity, shifting priorities, and multiple stakeholders. Strong storytelling and presentation skills for executive audiences. Self-motivated, intellectually curious, and comfortable leading without direct authority. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $127,200 - $174,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.