100 Salesforce, Inc.

Lead development of Search Indexing Infrastructure and ensure reliability and scalability of services supporting Search and AI products. | Experience in Search infrastructure, Data pipelines, and high-scale infrastructure, with leadership skills in managing engineering teams. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Slack AI Slack's mission is to transform how people work by making Slack an AI-powered operating system. We're tackling significant challenges like unlocking collective knowledge and reducing noise, all while building a seamless, consumer-grade AI experience within users' existing workflows. Join us in shaping the future of work! About the Role We are looking for a highly motivated and experienced Senior Engineering Manager to lead a team within our growing infrastructure organization to support the development of Search Indexing Infrastructure at Slack. In this role, You’ll be responsible for driving a technical vision and strategy that ensures these services are reliable, efficient, scalable, and ultimately powerful to build great Search and AI products for our customers. You will blend creative product thinking with a strong technical understanding of the Search landscape to identify opportunities and guide your team in building innovative solutions that solve real user problems. A successful candidate will be an experienced engineer leader with experience in leading effective engineering teams and who is knowledgeable around the particular needs of Search infrastructure, Data pipelines, and/or high-scale infrastructure needed to support the development of Search and AI products. Search & ML Infrastructure, part of Slack’s Core Infrastructure organization, is in the business of providing the tools, infrastructure, and the expertise, to make this product vision possible. Our group consists of three teams: Search Infrastructure, which maintains our distributed search index cluster and indexing pipelines Machine Learning Infrastructure, which owns services for ML & AI model training and inference Machine Learning Modeling, which develops and deploys ML & AI models to use in our product We’re looking for a manager who can lead our growing Search Infrastructure team. Specifically, you will lead an interdisciplinary team that is responsible for the development and delivery of Search indexing capabilities and Slack’s Search platform. Your objective as an engineering manager will be to ensure reliability and scalability of these services as our AI user base continues to rapidly expand, while also facilitating the development of platform capabilities that make developing Search and AI capabilities more seamless. What you’ll do Define, evolve, and communicate the team's vision, mission, and strategy across Slack. Collaborate with Product, Infra, and other technical leaders to define and execute on the team's roadmap, including team growth. Develop a deep understanding of Slack's Search technical domain to inform engineering possibilities and drive creative technical solutions. Mentor and coach engineers to foster their technical growth and leadership potential. Own and drive the successful execution of projects. Partner effectively with other engineering leaders across the organization to solve high-priority challenges collaboratively. What you should have Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience. 4+ years of experience as an Engineering Manager leading software development teams. Prior hands-on experience in the realm of Search Indexing, Data pipelines, Search infrastructure engineering and/or other related related areas A strong understanding of modern Search practices and trends. A passion for understanding technical landscapes and translating that knowledge into product possibilities in collaboration with Product and Design. A strong problem-solving mindset with a track record of finding creative solutions to complex challenges. The ability to navigate multiple and sometimes conflicting constraints to make timely decisions and anticipate future technical needs. Excellent skills in building roadmaps and developing long-term team vision in partnership with Product Management and other engineering teams. Demonstrated ability to drive projects to successful completion. A passion for developing engineers, providing constructive feedback, and fostering career growth. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design and deliver end-to-end features for developer tooling and Slack apps, collaborating across teams and ensuring high-quality solutions. | Requires 5+ years of experience in web applications, proficiency in JS, TS, Python, API design, and experience with developer tooling and complex systems. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Slack is seeking a Senior Full-Stack Engineer to design and deliver end-to-end features for our developer tooling, slack built apps and other developer ecosystem related projects. We are a deeply collaborative team working across product, design, and other engineering teams. We value engineers who are pragmatic in their technology choices, thoughtful in system design, and who balance simplicity, reliability, and long-term maintainability in everything they build. ABOUT THE TEAM The Platform Developer Experience team is responsible for being the voice the Slack Developer. We build tooling that developers use to make integrations for Slack. We are a group of generalists who are comfortable jumping between different languages. We are actively involved on GitHub, where we share updates of our tooling and respond to developer feedback. We're looking for people who are passionate about crafting a phenomenal developer experience for all developers wanting to build on the Slack Platform. As a Full Stack Senior Engineer on the team, you will play a pivotal role in shaping technical direction, mentoring engineers, and ensuring the delivery of high-quality solutions that meet evolving business needs. You’ll use your extensive knowledge of web development concepts and problem solving skills to deliver robust solutions. You will collaborate closely with other platform teams to spec, conceptualize, build, test and deploy features and solutions. What you will be doing Partner with Product Managers and Designers to ideate, build, and launch new features for our developer ecosystem Work on Slack Apps in the app directory, adding new features and making security fixes Create automated testing processes to speed up development time Establish high engineering standards through code quality, system design, and reusable architectural patterns Support production excellence by partnering with Customer Experience teams to triage and resolve issues Mentor engineers and provide thoughtful, in-depth code reviews What you should have 5+ years of professional experience building and shipping web applications and developer tooling Proficient in JS, Typescript, and Python. Understanding of what it takes to build library-level code and not just application-level code Excitement to participate in the broader community and not just with other engineers at Slack Empathy for the 3rd party developers you serve Hands-on experience with API design and development. Experience building and debugging complex systems in a team environment. Strong UX and design sensibilities, and a desire to sweat the small stuff. Strong communication skills, a positive attitude, and empathy. Self-awareness and a desire to continually improve. Familiarity with AI Assisted Development A related technology degree required Bonus Points Experience with Hack and XHP. Experience with Java, Go Experience with web analytics, SEO, and data-driven optimization. Experience building Slack Apps Experience using of the AI Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Designing and developing scalable AI and ML services, integrating generative AI, and collaborating across teams to build impactful AI platforms. | Extensive experience in ML engineering, building scalable AI systems, proficiency in Python and Java, and familiarity with LLMs and prompt engineering. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES* Job Description Salesforce is looking for a Lead Machine Learning Engineer to be part of the team leveraging advanced generative AI services, pipelines, and components to drive the development and delivery of Agentforce. This includes building citations and guardrails for LLMs. You will work on and ship impactful generative AI platforms, applications, and products used by millions of people every day. The Team We are a group of data scientists, machine learning engineers, and software engineers who are passionate about designing products and building intelligent agents that work alongside humans to drive customer success 24/7. We love to learn, teach, and help each other, and we seek individuals with a collaborative attitude and openness to others' ideas. The Role You will play a critical role in integrating generative AI, building citations and guardrails for LLMs into Agentforce, and using the latest LLM algorithms and technologies to build the next wave of intelligent agents. You will participate in the end-to-end AI product development lifecycle, designing and developing scalable generative AI systems and services. You will collaborate with AI Platform Engineers and Software Engineers to define requirements and develop reusable workflows and ML pipelines. What You’ll Do: Build and own end-to-end scalable services that can be integrated with numerous applications, support thousands of tenants, and operate at scale in production. Drive system efficiencies through automation, including capacity planning, configuration management, performance tuning, monitoring, and root cause analysis. Participate in periodic on-call rotations and be available to resolve critical issues. Collaborate with Product Managers, Application Architects, Data Scientists, and Deep Learning Researchers to understand customer requirements, design prototypes, and bring innovative technologies to production. Required Skills: 8+ years of industry experience in ML engineering, building AI systems and/or services. Bachelors (or) Masters degree in Computer Science, Software Engineering, or related STEM field with strong competencies in algorithms, data structures and software design. Experience with distributed, scalable systems and modern data storage, messaging, and processing frameworks, such as Kafka, Spark, Docker, and Hadoop. Strong programming skills in Python or Java, with experience in building ML pipelines Proven ability to innovate and deliver results at scale. Basic understanding of deep learning and machine learning algorithms. Experience with LLMs and prompt engineering. Proven experience building and applying machine learning models to business applications. Preferred Skills: Expertise in retrieval systems and search algorithms. Familiarity with vector databases and embeddings. Experience developing applications/services for complex business use cases and large amounts of unstructured data. Expertise in applying LLMs, prompt design, and fine-tuning methods. Experience with conversational AI. Excellent problem-solving skills; the ability to tackle problems the world has yet to solve. Strong written and verbal communication skills. Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams. #LI--Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead architecture for data activation, standardize data pipelines, embed data mesh principles, and enable AI/ML-ready data ecosystems across Salesforce applications. | Over 10 years in data architecture or enterprise architecture, expertise in data modeling, integration, AI/ML, Salesforce technologies, and experience with data governance and standards. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Do you thrive at the intersection of business needs and complex, cross-domain data ecosystems? Do you have the vision to unify data activation across a multi-cloud landscape and transform strategic goals into elegant, scalable data architectures? Join our Enterprise Data Architecture team as a Senior Data Architect supporting the Unified Activation Services (UAS) domain, and shape the future of data interoperability and activation across Salesforce. Unified Activation Services is a critical capability within Salesforce’s data ecosystem, enabling standardized, governed, and secure data flows across applications and domains. The Sr. Data Architect for UAS will provide architectural leadership to standardize activation patterns, ensure consistent schemas, drive interoperability, and enforce compliance with enterprise standards. This role connects the dots across domains, repurposing learnings from UAS implementations and ensuring tight integration and alignment across the enterprise.Beyond technical enablement, this role is directly accountable for driving business impact by powering revenue-generating activation use cases across our GTM engine - Marketing, Sales, and Service. By enabling reusable, AI-ready activation patterns and zero-copy interoperability, UAS ensures timely, trusted data activation that accelerates pipeline growth, improves customer engagement, increases win-rates, enhances service productivity, and unlocks measurable value from every customer touchpoint. What You’ll Do Lead architecture for Unified Activation Services (UAS): Define and maintain the reference architecture, data flow patterns, and canonical schemas enabling zero-copy, domain-driven interoperability across Salesforce applications. Standardize and scale data activation: Establish frameworks for reusable data activation pipelines (batch, streaming, API-based), ensuring consistency, compliance, and reuse across domains. Drive Data Mesh principles: Embed data mesh practices - domain ownership, data contracts, product thinking - within UAS, enabling decentralized innovation while maintaining global consistency. Enable AI/ML-ready data ecosystems: Design data architectures that accelerate AI/ML enablement and consumption - ensuring discoverable, high-quality, semantically enriched, and contextually governed data assets. Wear the Customer Zero hat: Act as an early adopter of Salesforce platforms and solutions within UAS, applying and validating architectural patterns in real-world scenarios. Work closely with product architecture teams to share feedback, lessons learned, and insights from UAS implementations, ensuring that reference architectures and activation patterns are practical, scalable, and aligned across domains. Partner closely with the UAS product and engineering teams to deliver on the overall roadmap, ensuring architectural alignment and successful execution of initiatives defined by the UAS product team. Champion enterprise governance and compliance: Enforce data standards, lineage, and policy controls while reducing tech debt and ensuring architectural guardrails are followed. Bridge across domains: Collaborate with cross domain architects, engineering, and business partners across Marketing, Sales, Service, and Platform to ensure seamless activation and interoperability. Leverage enterprise tools and building blocks: Drive adoption of approved technologies (i.e. Salesforce Data Cloud, MuleSoft, Tableau, etc.) to standardize data activation and delivery. Mentor and influence: Partner with other domain architects to share best practices, patterns, and frameworks for unified data activation and governance. What You Must Have to Be Successful 10+ years of experience in data architecture, data engineering, or enterprise architecture roles, with demonstrated success in designing and implementing large-scale data systems. Strong expertise in data modeling, data activation, canonical schemas, and integration architectures across cloud and SaaS environments. Proven software and data engineering skills, including designing and managing large-scale, real-time pipelines to support business-critical applications. Experience working with Customer Data Platform (CDP) systems is required, with a focus on real-time data ingestion, transformation, and activation. Deep understanding of data governance, metadata management, and interoperability standards. Proven ability to define reference architectures and reusable patterns that accelerate delivery and reduce technical debt. Experience collaborating across domains to drive data standardization and activation frameworks. Deep expertise with AI/ML and semantic technologies (ontologies, knowledge graphs, data fabric, data mesh concepts) is a must have. Proficiency in Salesforce technologies, including Flows, Apex, Heroku, and experience with Salesforce Data Cloud implementations. Experience working with Salesforce Data360/Datacloud and Marketing Applications is a huge plus. Deep functional knowledge of the Marketing & Sales domain is a plus. Excellent communication, storytelling, and influence skills - able to translate complex technical ideas into clear business value. Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Why This Role Matters Unified Activation Services sits at the core of Salesforce’s data-to-insight-to-action strategy. This role offers a unique opportunity to shape how Salesforce activates trusted data across its ecosystem, reducing cost, improving data consistency, and accelerating AI adoption enterprise-wide. If you’re passionate about driving architectural excellence, interoperability, and scalable data activation, this is your opportunity to leave a lasting mark on Salesforce’s data future. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a primary point of contact for high-profile customers, ensuring their technical and operational success with Salesforce products, and acting as a trusted advisor. | Extensive experience (8-10+ years) in technical customer success, SaaS, or related fields, with strong communication skills and familiarity with Salesforce products and solutions. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description The Customer Success team within Signature Success is looking for a driven Customer Success Manager, Director to serve as a primary point of contact for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager, Director maintains awareness of the customer's key events, needs, potential risks, and value drivers. Customer Success Manager, Directors lead cross-functional initiatives inside matrixed organizations. You will be a mentor and multiplier to those on your accounts and across your team. In this role, you will act as a trusted advisor, forging deep relationships with your customers and account teams to build a strong track record in customer success. You will develop an extensive technical understanding of their Salesforce implementation, using this knowledge and superb communication skills to translate business needs into effective solutions. By sharing best practices and encouraging the adoption of proactive services, you will optimize their platform and ensure they are set up for success, providing special care during critically important peak events. Furthermore, you will serve as the main technical interface for your customers, acting as the point of contact for any major incidents by owning expectations and communications through to resolution. This requires close collaboration with both internal and external stakeholders, including partners and ISVs, to fully address customer needs. This is an individual contributor position supporting our Energy & Utilities portfolio. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8-10 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Familiarity and experience with Salesforce products and Solutions (Sales Cloud, Service Cloud, Field Service, Energy & Utilities Cloud, Agentforce, Data360) and the broader Energy & Utilities landscape. Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist). Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Experience working with Enterprise-level customers. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead the development and execution of compliance automation and AI tooling products, collaborating with stakeholders and engineering teams. | Requires 10+ years in Product Management, Security, or Compliance with strong AI and automation knowledge, and experience with security frameworks like ISO 27001, NIST, FedRAMP. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About our team The Compliance Automation and Tooling (CAT) team is responsible for designing, building, and maintaining security compliance tooling, automation and AI across the Product Security and Global Compliance and Certification organizations. You will report directly to the Senior Director of the Compliance Automation Team, a division within the Compliance Automation and Strategy organization, and will play a pivotal role in driving automation and tooling capabilities that drive efficiency and effectiveness across the organization. What you will be doing: Define and execute against a product roadmap for compliance tooling and automation, inclusive of AI agents, ensuring alignment with business objectives and customer needs Translate business requirements into detailed product specifications and actionable deliverables. Collaborate with engineering to build scalable, intuitive, and high-impact solutions Engage directly with internal stakeholders to deeply understand pain points and translate them into actionable product requirements Lead cross-functional teams through the product development lifecycle, from concept to deployment, ensuring timely delivery of milestones Drive prioritization and trade-offs across user experience, operational performance, and technical feasibility Regularly present product updates, demonstrations, strategies, and results to leaders, ensuring alignment with organizational goals What you should have: 10+ years experience in Product Management, Compliance, GRC, Product Security or Security Engineering Experience collaborating cross functionally with stakeholders and engineering teams Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to no-technical audiences Experience in Agile, management of backlogs, sprints, and feature releases Strong understanding of artificial intelligence and workflow automation capabilities Nice to have: Experience working with the Salesforce Platform and Agentforce Experience designing systems that support audit, policy lifecycle, or risk management Strong understanding of security compliance frameworks (e.g. ISO 27001, NIST, FedRAMP, SOC2) Familiarity with Agentic AI capabilities What you’ll bring: Strategic mindset with the technical ability to translate business goals into engineering solutions Passion for responsible AI and scalable solutions Ability to operate autonomously and drive innovation in highly complex environments Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Design, develop, and maintain scalable web applications, participate in code reviews, and contribute to team projects. | Bachelor's degree in Computer Science or related field, 3+ years of software development experience, proficiency in JavaScript and web technologies, experience with web frameworks and databases, automated testing experience. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES* Note: By applying to this posting, recruiters and hiring managers across the organization hiring for Full-Stack Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Positions available: Mid Level, Senior Level. Applications will be accepted until 12/31/2025. Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for passionate individuals who want to shape the future of our products and deliver exceptional experiences to our customers. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together! We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive. Your Impact: Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and striving for the best quality and throughput. As part of this role, you will: Architect, design, implement, test and deliver highly scalable products Master our development process, culture and code base, then improve it Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers Mentor others in development technologies, tools, and processes Present your own designs to internal/external groups and review designs of others Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available Required Skills: A related technical degree required 3+ years of professional software development experience Deep knowledge of object oriented programming and experience with at least one object oriented programming language (Java, Javascript, C++, C#, Ruby, Python) High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.) Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax Validated understanding of Database technologies such as SQL, PL/SQL and relational database schema design Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium Excellent interpersonal skills Office-Flex: Work in-person three days per week; or 10 days per quarter for some engineering teams Preferred Skills: Experience building highly scalable web applications. Experience with Agile software development and test-driven development. Bachelor's degree in Computer Science or equivalent field Track record of being a top performer in current and past roles Benefits & Perks: Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! Salesforce Information: Check out our Salesforce Engineering Site. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $96,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $116,000 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Own the end-to-end product lifecycle for Salesforce's internal Agentforce implementation, focusing on strategy, technical co-development, and adoption. | Extensive experience in Salesforce architecture, AI fluency, strategic leadership, and cross-functional collaboration, with a focus on sales and agent-first solutions. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role We are looking for a technical Product Leader to guide the future of "Customer Zero" for Salesforce’s internal implementation of Agentforce for Sellers. In this role, you will own the end-to-end product lifecycle for one of our critical Agent pillars, transforming how our sellers engage with customers and close deals. As part of the Global Business Growth & Automation (GBGA) team, we are at the forefront of innovation within Salesforce. We partner with our internal product, business technology, sales, and revenue teams to deliver cutting-edge tools and platforms for Salesforce employees. We are an agent-first organization, using our own technology to augment our workforce with autonomous agents. We work deeply within the Salesforce platform to ensure that we are Customer Zero (we use our own products), making the most of the Salesforce platform by rapidly launching new features to our employee base as they are released. The Product Innovation & Architecture team is dedicated to driving product innovation & optimizing Salesforce solutions to deliver an unparalleled Lead-to-Cash (L2C) experience. We embody the principles of Customer Zero with a persona-centric, agent-first approach to scale solutions. Role Specialization Sales Agent – Account Intel, Research, & Strategy Agents Focus: building agents that act as a super-analyst for every seller. Responsibilities 1. Product Strategy & Governance (The "What" & "Why") Own the Agent Charter: Define the "Soul" of the agent. Responsible for defining Agent's persona, authority levels (Read vs. Write vs. Nudge), and routing logic. Manage the Council and Strategy: Represent your Agent’s scope and roadmap to the Sales Agent Council, ensuring alignment with the broader ecosystem and preventing collision with other agents. Cross-Agent Orchestration: Partner with other Agent Owners to ensure seamless "handshakes" between the all Sales-facing agents so the customer experience is unbroken. AI Evangelism: Educate broader internal teammates on the "realm of possibility" for Agentforce, driving awareness and adoption across the broader organization. 2. Technical Co-Development (The "How") Platform Architecture: Leverage deep knowledge of Salesforce Core & Data Cloud to fuel the agent, determining where the data lives and how the agent accesses it. Prompt Engineering & Tuning: Sit side-by-side with DET Engineers to write system prompts, test "Golden Paths," and tune agent responses in real-time. Data Integrity: Partner with the Content and Data management teams to ensure your agent is ingesting "human-ready" content and treating it as "machine-ready" truth. 3. Execution & Adoption Lifecycle Ownership: Drive the full Agent Development Lifecycle: JTBD > Charter >Build > Test > Monitor > Tune. Analyst Guidance and Backlog: Guide the work of Agent Business Analysts to produce detailed test scripts, conversation logs, and edge-case mappings, while maintaining a healthy, prioritized project backlog that aligns with the L2C roadmap. Feedback Loop: Monitor feedback channels and telemetry. Go beyond simple bug tracking by constantly analyzing agent responses for drift and performance degradation. Interpret these patterns to distinguish between minor tweaks and critical behavioral gaps that drive roadmap pivots. Required Skills/Experience Technical Expertise and AI Fluency Salesforce Platform Mastery: 6+ years of experience experience in Salesforce Platform architecture, including governance, and globally scaled solutions. You must be fluent in Flow, Object Modeling, Permissions, and Data Cloud. AI/LLM Fluency: Experience with Generative AI, Prompt Engineering, and Conversational Design. Learning Obsessed: Committed to continuous learning to ensure the team remains at the forefront of AI technology within the L2C employee experience. Design Thinking: Expert level problem solving skills with a competency in design thinking and creative solutioning. Consulting and Strategic Mindset Ambiguity Navigator: Ability to work with ambiguity and deliver results in "grey areas," pivoting quickly as AI technology evolves. Strategic alignment: Ability to define practical solutions that align with corporate strategy. Consultative Approach: Ability to translate customer needs into user stories and prototypes with high attention to detail, organization and process. Sales Empathy: A keen eye for user experience, mixed with an understanding and empathy for the sales process. Communication and Leadership Executive and Technical Communication: Strong ability to draft and deliver vision to all levels of executive leadership, balanced with detailed technical articulation for development teams. Cross-Functional Leadership: Ability to facilitate leadership discussions, drive consensus on prioritization, and communicate program changes effectively. Influence & Alignment: A collaborative leader capable of gathering diverse teams, aligning them on common goals, and driving action across peer groups without direct authority. Storytelling: Ability to use storytelling to explain complex concepts in language that connects with stakeholders. Collaboration and Soft Skills Works well with others: This is a leadership role that requires the ability to gain trust and alignment of a variety of teams across the business. Must be able to gather people together and align them on a common goal, then influence and drive action in peer teams. Active Listening: Attentive to others’ points of view; demonstrates strong listening and questioning techniques to deeply understand underlying issues. Team Engagement: An inquisitive, positive, "roll-up-your-sleeves" attitude with a focus on building trust and positive personal branding within the team. Desired Skills/Experience Product Leadership: Proven experience (Manager+) owning a roadmap, prioritizing backlogs, and managing senior stakeholders (Directors/VPs). Sales Domain Experience: Deep understanding of the L2C lifecycle and empathy for the day-to-day reality of a Seller. Data Compliance Policy Experience: Experience with Policy adherence, this role is accountable to vetting solutions within our Legal, Security & Ethics policies. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Developing and maintaining backend applications, APIs, and scalable systems for enterprise use. | Requires 3+ years of backend development experience, knowledge of object-oriented programming languages like Java, C++, Go, or Python, and experience with web standards and API protocols. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Software Backend Development posting, recruiters and hiring managers across the organization hiring for Backend Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Positions available at all levels: Mid Level, Senior, Lead and Principal. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES* Salesforce has opportunities for experienced software developers who want their lines of code to have significant and measurable positive impact for users, the company's bottom line, and the industry. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt, and use while keeping our trusted CRM platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. We pride ourselves on writing high quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while cultivating everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive. Your Impact: Backend application development for Marketing/Commerce/Sales/Big Data/Service/Einstein/MuleSoft/Platform/Industries Clouds/Slack and Heroku Design, implement, and tune robust APIs and API framework related features that perform and scale in a multi-tenant environment. Experience handling large data sets in the cloud (e.g. GCP, AWS, Alibaba and/or Azure platforms) Integration with internal/external systems Test driven development practices as well as CI/CD tools and its usage For Big Data roles: Working with Phoenix, HBase, MapReduce, Yarn, Kafka, Spark, Hive, Presto, or equivalent large-scale distributed systems technologies on a modern containerized deployment stack Required Skills: A related technical degree required 3+ years backend software development experience Deep knowledge of object oriented programming languages: Java, C++, Go, C#, Ruby, Scala, Python, Node.JS, or JavaScript Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc. Experience with Spring, gRPC, REST and the HTTP protocol Experience with Agile development methodology Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available Office-Flex: work in-person three days per week; or 10 days per quarter for some engineering teams. Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $128,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage and enhance the Salesforce Premier Success Plan offer, define product roadmaps, and collaborate with cross-functional teams to drive growth and customer success. | Over 10 years in B2B or SaaS product management, strong understanding of Salesforce platform and customer segments, excellent communication and data analysis skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Department Description The Customer Success (CS) Success Plan product management organization is responsible for managing Salesforce’s Customer Success Plan offer portfolio (Standard, Premier, and Signature Success Plans) with which we enable our customers to realize value from their Salesforce technology investments. We work backward from the customer to address their needs across all customer segments (Small Business, Commercial, and Enterprise) and across all Salesforce products. The team is the “voice of the customer and market” to the rest of the CS organization and we work across all functions within CS and the Salesforce product organizations to continuously enhance the customer value and experience delivered by the Success Plans offer portfolio. Position Overview The CSG Product Management Director, Premier Success Plans is responsible for driving the vision, strategy and enhancements for the Salesforce Premier Success Plan offer. As a key member of the product team, you will define the product roadmap, and work with other product managers, and key stakeholder teams in sales, delivery, marketing, finance and operations to bring products to market. The ideal candidate will have a deep understanding of the Salesforce platform, the needs of Salesforce customers, and the specific requirements of the Premier Success Plan offer. Strategic Leadership & Vision Success Plan Management: Direct responsibility for managing and enhancing the Premier Success Plan offer Roadmap Ownership: Lead the definition and alignment of the product roadmap for Premier Success to meet broader business goals. Customer-Centric Innovation: Act as the "voice of the customer and market," working backward from customer needs to drive product innovation. Portfolio Growth: Accountable for driving the growth and adoption of the Premier Success Plan offer across the customer base. Cross-Functional Collaboration Stakeholder Alignment: Represent the product team to key internal stakeholders and ensure the Premier Success Plan meets diverse customer requirements. Go-to-Market Execution: Partner with Sales, Marketing, Delivery, Finance, and Operations teams to bring products to market effectively. Organizational Integration: Work across all functions of the Customer Success organization to enhance the overall customer experience and value delivery. Operational & Technical Excellence Market Analysis: Maintain a deep understanding of the competitive landscape and industry trends to stay ahead of market shifts. Performance Analysis: Utilize strong analytical and problem-solving skills to evaluate customer feedback and offer performance data. Product Expertise: Leverage a deep technical understanding of the Salesforce platform to align service offerings with technology capabilities. Minimum Requirements: 10+ years in B2B or SaaS product management Strong understanding of Salesforce platform and customer segments (Small Business to Enterprise) Strong data analysis and problem-solving skills Excellent communication, interpersonal skills, and the ability to work independently or as part of a team. Preferred Requirements: M.B.A. Background in managing customer success or services-based offerings Note: This role is office-flexible, with the expectation that you will work from a Salesforce office three (3) days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $261,500 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $196,800 - $285,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a trusted advisor to customers, managing relationships, ensuring platform adoption, and coordinating Signature Success deliverables. | Extensive experience with Salesforce CRM, customer success, and managing enterprise-level SaaS platforms, with strong communication skills and relevant certifications. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. We are looking for candidates with direct experience supporting customers in: FedCiv/MuleSoft NGO/Core (Sales & Service) Clouds Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer’s need. Minimum Requirements Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales and Service Clouds and/or MuleSoft (and/or a relevant competing platform). 4+ years’ experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, MuleSoft: Developer II, Integration Foundations, Catalyst Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $121,300 - $223,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead space planning activities, develop scenario plans, and optimize real estate portfolio for the AMER East and LATAM regions. | 7+ years in space & occupancy planning or workplace services, strong data analysis skills, experience with CAFM systems, and excellent communication skills. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Manager of Space Planning will serve as a strategic partner for the AMER East and LATAM regions, bringing data and insights to drive informed decision-making into how our offices support our teams today and prepare for tomorrow. This position requires a skilled analyst and communicator who can translate complex occupancy data, workplace utilization trends, and neighborhood seating dynamics into actionable strategies—particularly for capacity-constrained sites. You'll partner closely with business units to deeply understand their unique needs, then leverage data-driven insights to share scenarios, identify opportunities, and support both current and future space demands. Working in close alignment with Workplace Services, REWS Business Partners, Strategy, Projects, and Design teams, you'll lead space activities including FDOBs, restacks, migrations, and consolidations. Your ability to understand how workplace utilization continues to evolve—and knowledge of neighborhood seating strategies—will be critical in transforming our workspaces into dynamic, connected hubs that drive efficiency, sustainability, and operational excellence. The ideal candidate brings proven experience in space planning within hybrid workplace environments, exceptional relationship-building skills, and demonstrated excellence in data analysis and storytelling. You understand that occupancy analytics aren't just numbers—they're the foundation for strategic conversations that shape the future of work at Salesforce. This role reports to the Senior Manager, AMER Global Space Planning and is based in Atlanta, New York, Indianapolis or Chicago. If you feel you meet the criteria, come join the Salesforce GSSP REWS Team! Job Responsibilities: Serve as the primary Space Planning point of contact for the AMER East and LATAM region overseeing all space planning activities to align real estate strategy with business unit goals and objectives. Develop and recommend scenario plans to support the expansion and contraction of the business at the site level, new office builds, restacks, refreshes, and migration plans including alternative workplace solutions. Conduct post-restack and project analysis to enhance process improvements and deliver exceptional customer experiences. Support the AMER Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost-effectiveness across the region. Facilitate discussions, gather client requirements and provide space planning solutions to meet business unit day-to-day occupancy needs. Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders. Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet any business specific challenges. Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed. Assist AMER Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid-range (2-3 years) site plans. Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders. Maintain and ensure accurate occupancy data within the Computer-Aided Facility Management (CAFM) platform. Support REWS Strategy with supply and demand analysis at the site-level for the region. Create executive level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership. Oversee space and neighborhood allocations and establish desk sharing target ratios. Oversee physical space and occupancy audits for the region. Collaborate on space needs analyses and recommend planning and utilization studies to improve space efficiency and inform future pilots. Oversee the implementation of strategic space and occupancy pilots; document key learnings; Partner with Workplace Innovation on future pilots and special projects to enhance the customer experience. Recommend, socialize and enforce space policies, standards and procedures. Provide guidance and support to the regional space planning team. Required Skills / Experience: Bachelor’s Degree or equivalent experience 7+ years of experience in Space & Occupancy Planning or Workplace Services. Strong communication skills both written and with presentation development and delivery. Expert level data analysis skills with the ability to use data to tell a story Experience working in a fast-paced environment; technology sector experience is highly desired. Proven track record in delivering exceptional customer experiences and providing best in class customer service. Experience working with cross functional teams and ability to influence and arrive at consensus. Experience with CAFM management systems, Serraview is preferred. Proficient at using Google Suite and Microsoft Suite. Tableau and Slack experience is preferred Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Own the complete product lifecycle for Data and AI features, develop strategic roadmaps, and collaborate across teams to deliver high-quality features. | Over 8 years of product management experience, preferably with data and AI, strong communication skills, and experience with SaaS enterprise products. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking an innovative and entrepreneurial data and AI Director of Product Management for the Data 360 team. About Salesforce Data 360 Data360 unlocks the full value of your data across the enterprise for business outcomes. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, predictive AI and AI agents from Agentforce, and amplifies your existing data lake or warehouse investments to activate real-time insights and intelligent action. Data Cloud enables companies to ingest, harmonize, unify, and activate data across every touchpoint to deliver deeply personalized experiences, intelligent automation, and trusted AI—all in real time. With Data Cloud, Salesforce customers turn data into action, unlocking enterprise value at scale. We are seeking a Director of PM to lead key feature areas of Data 360 to help scale our $1B+ product business, and shape the next era of enterprise data innovation. Responsibilities: End-to-End Product Leadership: Own the complete product lifecycle for Data and AI features, from market analysis and requirements definition to release planning and adoption. Strategic Roadmap: Develop and maintain a product strategy for an area of ownership that aligns with overall product strategy and own the detailed product roadmap your feature areas. Cross-Functional Collaboration: Partner closely with engineering, UX, and other product teams to build and deliver high-quality features in an agile environment. Customer & Market Focus: Translate customer needs and market trends into actionable product requirements. Engage directly with customers for feedback and validation. Go-to-Market Support: Collaborate with GTM teams to launch new features, providing product expertise for sales and enablement. Feature Advocacy: Champion your feature areas internally and externally, acting as a subject matter expert. Qualifications: 8+ years of product management experience with a proven track record of successful product delivery. Direct experience with data and AI is highly desirable. Strong ability to define and execute product roadmaps, translating technical concepts into clear designs. Excellent communication skills, capable of articulating complex technical concepts to diverse audiences including executives. Strong analytical skills and a data-driven approach. Desired Skills & Experience: Experience with SaaS enterprise product management, especially in data platforms or AI/ML products. Familiarity with Salesforce Platform, Data Cloud, or CRM products. Experience working with customers and global teams. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage and execute disposition transactions and portfolio planning for Salesforce's real estate footprint. | Experience in real estate dispositions, portfolio strategy, complex negotiations, and managing multiple geographies. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the job To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. The Senior Manager, Real Estate Portfolio Strategy & Transactions will be a key member of the Real Estate Portfolio Strategy and Transactions team within the Real Estate and Workplace Services organization. This role will have a primary focus on disposition transactions, including subleases, downsizes, early terminations, and portfolio optimization initiatives, while supporting broader portfolio planning efforts. This individual will help shape Salesforce’s global real estate footprint by driving execution across multiple, concurrent transaction workstreams. The ideal candidate brings a strong background in real estate transactions and financial analysis, with deep experience navigating complex disposition strategies in a fast-paced, matrixed environment.This role will report to the VP of Real Estate Portfolio Strategy & Transactions. Responsibilities Support the development and execution of long-term portfolio plans across assigned regions, with a focus on space reduction, disposition strategies, and scenario planning Lead and manage the end-to-end lifecycle of disposition transactions, from strategy development through execution and close Drive sublease, downsize, and lease termination negotiations in the best interest of Salesforce, coordinating closely with brokers, legal counsel, and internal stakeholders Manage multiple concurrent, high-visibility transaction workstreams, ensuring timelines, approvals, and financial objectives are met Provide project oversight for strategic real estate initiatives requiring cross-functional and external partner alignment Partner closely with Finance, Strategy, Legal, Workplace, and Business Partners to align transaction strategies with business objectives Monitor and track critical lease dates and proactively identify upcoming disposition opportunities Prepare deal summaries, financial analyses, and approval materials for executive-level review Collaborate with Finance to support annual budgeting, forecasts, and long-range planning related to disposition activity Conduct ad-hoc financial and scenario analysis to support real estate decision-making Work closely with Lease Administration to ensure accurate documentation and execution of transaction outcomes Identify and drive opportunities for process improvement, efficiency, and scalability across transaction workflows Requirements: Education, Experience, and Key Skills 5–7+ years of experience in Real Estate Transactions, Portfolio Strategy, Finance, or a related field, with demonstrated success in a corporate real estate environment Strong experience leading and negotiating disposition transactions, including subleases, lease restructures, downsizes, and terminations Experience negotiating a broad range of transaction types, including new leases, renewals, and amendments, with a clear emphasis on dispositions Proven ability to manage complex negotiations involving legal teams, brokerage partners, landlords, and internal stakeholders Experience managing internal approval processes and driving deals through governance and approval timelines Ability to manage transactions across multiple geographies, countries, and time zones Highly analytical, with strong financial modeling, scenario planning, and portfolio analysis skills Excellent presentation, verbal, and written communication skills; ability to synthesize complex information for executive audiences Strong organizational skills and attention to detail, with the ability to manage competing priorities Self-starter with a high degree of ownership, accountability, and bias toward action Comfortable operating in a fast-paced, high-impact environment with evolving priorities Strategic thinker who is also willing to engage in detailed, hands-on execution Service-oriented mindset with a collaborative and solutions-driven approach Location: San Francisco, CA Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Manage and optimize Salesforce systems, lead cross-functional projects, and leverage AI tools to automate workflows and improve data accuracy. | Requires 3+ years in complex environments, strong Salesforce and CPQ knowledge, project management skills, and familiarity with AI/ML concepts. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. In this era of digital transformation, you will not only manage traditional systems but also leverage AI-driven tools to automate workflows and improve data accuracy. The ideal candidate is a self-directed leader with a strong project management background, capable of managing complex lifecycles and troubleshooting configurations. While the core of this role is operational delivery and project leadership, you will also utilize data analytics and AI-driven tools to enhance project accuracy and automate reporting workflows. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues. Responsibilities Foster process and technical system improvements Coordinate cross-functional meetings, document decisions, and manage project lifecycles (tasks, issues, and risks) with a focus on scaling operations through technology Manage projects including tracking tasks, issues, system requirements, and risks Configure new price books and product SKUs in salesforce systems Identify product packaging and quoting business requirements and system impacts Lead in the analysis, design, testing, and implementation of new product configurations Build out discounting structure in our quoting system Facilitate process and technical system improvements by identifying opportunities to automate manual data entry and configuration tasks using AI and Salesforce flow automation Produce high-quality process documentation, utilizing Generative AI to maintain a comprehensive and up-to-date knowledge base for the Partner Operations ecosystem Required Qualifications 3+ years in complex business and technical environments (Lead-to-Cash experience preferred) Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Bachelor’s degree (or equivalent practical experience) in Business, Information Systems, or a related field Project management methodology Advanced Excel (formulas, pivot tables, macros). Strong functional knowledge of Salesforce CRM and CPQ Experience with Prompt Engineering or using GenAI tools to streamline business analysis and reporting Familiarity with AI/ML concepts and their application in a CRM context (e.g., Salesforce Einstein, Agentforce, or automated pricing engines) Demonstrated ability to analyze large datasets to identify patterns, troubleshoot configurations, and build results Prior experience as a Business Analyst or Project Manager Effective written and verbal communication skills Strong organizational skills and an appreciation for precision and detail Demonstrated ability to foster process improvements, problem-solve, and produce results Ability to work with autonomy and consider cross-functional and downstream impacts. Technical and functional knowledge of Salesforce and CRM A results-oriented mindset with a focus on collaborative problem-solving Collaboration and Empowerment attitude with a strong sense of team Preferred Qualifications Price book management experience is a plus Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Build and maintain developer tools, SDKs, and CI/CD pipelines to accelerate AI feature deployment at Slack. | Experience with AI/ML platform development, cloud integrations, and strong proficiency in Python or similar languages. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Slack AI Slack AI's mission is to transform how people work by making Slack an AI-powered operating system. We're tackling significant challenges like unlocking collective knowledge and reducing noise, all while building a seamless, consumer-grade AI experience within users' existing workflows. Join us in shaping the future of work through AI. About the Team The AI and ML Infrastructure team is part of Slack’s Core Infrastructure organization and is responsible for the foundational systems that enable machine learning and AI across the company. The team designs, builds, and operates reliable, scalable, and high performance platforms that allow product and ML teams to develop, deploy, and operate AI driven capabilities with confidence. The team owns shared infrastructure, services, and tooling that support the full ML lifecycle, including model training, deployment, inference, and monitoring. As Slack AI continues to grow, the team is evolving from traditional ML deployments toward large scale, highly distributed model systems. This work involves deep architectural decisions around scalable model deployment strategies, real time feature serving at very high throughput, GPU accelerated inference at message scale, and responsible training of models on sensitive data with strong privacy and safety requirements. Core Focus Areas ML Infrastructure - The ML Infrastructure focus area is responsible for the low level systems that power training and inference at scale. This includes architecting and maintaining distributed systems for model training, serving, and deployment using Kubernetes based platforms, GPU infrastructure, and open source ML stacks such as KubeRay and vLLM. The team delivers platform capabilities that improve the speed, reliability, and quality of ML development, including training pipelines, feature generation systems, and compute orchestration. AI Platform - The AI Platform focus area builds the tooling and platform layers that enable AI development across Slack. This includes creating developer facing tools, SDKs, and workflows that allow product teams to integrate AI into Slack features efficiently and safely. The platform supports LLM efficiency and model transition initiatives through integrations with managed services across multiple cloud providers acting as the connective layer between core infrastructure and product engineering teams. About the Role We are looking for Software Engineers to join the AI Platform effort and build the developer experience that powers AI at Slack. In this role, you will treat internal engineers as your primary customers, designing and building tooling, SDKs, and evaluation frameworks that enable product teams to ship AI features faster and more reliably. You will work closely with ML Infrastructure, modeling, and product teams to make informed decisions around open source versus managed solutions, improve the usability and reliability of our AI platforms, and accelerate the adoption of AI across Slack. What you’ll be doing Drive the evolution of Slack’s AI and ML platform toward a self service, developer friendly environment that improves velocity and reliability Build and maintain SDKs, feature generation tools, and CI CD pipelines that make it easy for product teams to integrate AI into their workflows Manage and evolve integrations with managed AI services across multiple cloud providers Design and operate AI quality evaluation frameworks and prompt engineering infrastructure to ensure AI features meet high standards for reliability and user experience Collaborate closely with ML modeling, AI quality, and product engineering teams to design platforms that meet evolving technical and business needs What you should have Experience building developer tooling, libraries, or CI CD pipelines that improve engineering speed, quality, and usability Experience operationalizing Large Language Models (LLMs) and building integrations with first party APIs and external cloud provider APIs such as AWS, GCP, or Azure Experience with AI quality evaluation frameworks, prompt engineering infrastructure, or developer tooling for ML workflows Strong proficiency in Python, PHP or Hacklang and experience with infrastructure as code and modern software engineering practices Ability to communicate complex technical concepts clearly and effectively to a broad range of stakeholders Love to model modern methodologies for unit tests, code review, design documentation, debugging, and troubleshooting. Are curious, inquisitive, and determined to fix things when they break. Work well with a team of diverse backgrounds and experience on complicated projects. A related technical degree required Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Serve as a trusted advisor to Salesforce customers, managing relationships, ensuring platform adoption, and coordinating technical and strategic support. | Minimum of 8 years in customer success, SaaS, or related fields, with experience in Salesforce CRM, strong communication skills, and ability to manage enterprise-level accounts. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer’s need. Minimum Requirements Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years’ experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week (Seattle/Bellevue, Chicago, Indianapolis, Atlanta). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $133,400 - $223,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Lead strategic research initiatives to inform product and design decisions, translating insights into actionable strategies across cross-functional teams. | Extensive experience in product or user research, strong understanding of enterprise software and analytics, and familiarity with AI technologies, especially Generative AI. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Role Description We are seeking a Principal Researcher to support Tableau Next, our new end-to-end analytics experience built on the Salesforce Platform and deeply integrated with Agentforce. This role will shape the next generation of analytics capabilities that democratize data, insights, and decision-making across the enterprise, enabling users to move from questions to action through AI-powered, agentic experiences. The ideal candidate will lead strategic and tactical research to inform product, design, and engineering decisions, bringing deep expertise in analytics, data platforms, and complex enterprise workflows, along with a strong point of view on how AI can meaningfully augment human decision-making at scale. This role will work cross-functionally across highly technical teams, helping to root strategy in action; manage collaborative efforts across multiple research initiatives; and focusing on customer value above all else. At bare minimum, we require familiarity with enterprise software, particularly “as-a-service,” and its evolving personas (Admins, Developers, Data Engineers, BI, IT, CIOs, CDOs). Experience with enterprise analytics solutions and AI adoption, along with advanced competency across mixed research methods, will be a value add. Candidates should also have some experience and understanding of Generative AI, and related technologies. Sound like you? Then you're someone we want to work with! Join our amazing team and you'll get to work with some of the best and brightest. You'll find startup-like scrum teams, consumer-style innovation, and the opportunity to deliver great experiences to millions of end-users. And, by the way, you’ll work for a company that has been named – 10 years running – in Fortune 100 Top Places to work. Your Impact Scope and drive full research initiatives, including planning, developing, and executing studies, managing stakeholders, triangulating data, and translating insights into actions Proactively partner with senior management across cross-functional teams, including product, design, engineering, and customer success to identify and advocate for product strategy rooted in data and customer insights Conduct strategic, generative, and evaluative research using the appropriate mix of research methods, from large-scale survey design to in-depth interviews Synthesize research findings into actionable insights by creating narratives to frame problems and highlight the business value of recommended solutions Work on fast-paced and oftentimes ambiguous projects and programs, requiring attention to detail and working within constrained timelines, by staying true to scope and focusing on end goals and outcomes Contribute to our broader Research & Insights organization through mentorship, cultivating and teaching craft and methodology, and facilitating deep collaboration across individuals and teams Minimum Requirements Please include a portfolio of 1-2 research projects with details of your direct contributions with your application. 8-10+ years of experience conducting research in product research, user research, market research, or other technology contexts Advanced understanding of research methods (qualitative and quantitative) and best practices, and familiarity with a broad range of user research tools Advanced understanding in survey methodologies and tools (i.e. MaxDiff, Conjoints, segmentation, advanced analytics, SPSS, R) Proven track record influencing product direction and strategy with actionable insights Ability to plan, design, execute and communicate both strategic and tactical research engagements Ability to structure and lead internal and external workshops and analyze the outcomes to provide insight for stakeholders Experience working in cross-functional teams (e.g. customer success, solution architects, design, product management, engineering, marketing) Excellent project management, communication, storytelling, and presentation skills University degree in a research- or business-focused discipline or in a field emphasizing human behavior (e.g., Psychology, Anthropology, HCI, Business, Research Methodology, Experimental Design, Design Research) Benefits & Perks Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Develop and maintain scalable enterprise software solutions, focusing on APIs, distributed systems, and real-time messaging. | Requires 3+ years of experience in backend or full-stack development, Java proficiency, distributed systems expertise, and enterprise software background. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Our team is at the forefront of transforming how users interact with their Salesforce data through a deeply-integrated experience in Slack. We work at the intersection of enterprise-scale infrastructure, real-time messaging, and intuitive user experiences. We're building the next generation of communication and collaboration features, connecting users to the information and conversations that matter most—right where they work. We're looking for a senior engineer to bridge the gap between product vision and technical reality, shipping features that work at enterprise scale. The ideal candidate will be: Technical: You have deep expertise in distributed systems and can make sound architectural decisions. While you don't need to be the most senior engineer on the team, you bring strong technical judgment and can mentor others through complex challenges. A Builder: You thrive on shipping high-quality code and seeing your work impact millions of users. You balance practicality with excellence, knowing when to move fast and when to invest in long-term solutions. Customer-Focused: You think deeply about the developer and end-user experience, understanding how technical decisions translate to customer value. A Communicator: You excel at explaining complex technical concepts in accessible terms, bridging conversations between engineers, product managers, designers, and executives. You know how to tailor your message to your audience while maintaining technical accuracy. What You Will Do Your technical problem-solving skills will be essential as you debug complex issues spanning distributed systems, develop performant APIs that ensure reliable data synchronization between platforms, and build software solutions designed for enterprise environments with strict requirements for security, performance, and scalability. You'll take complete ownership of code quality through comprehensive testing, code reviews, and participation in on-call rotations to maintain high availability. You will collaborate closely with Product Managers, Architects, UX designers, and engineering teams across both Salesforce and Slack organizations. As a senior engineer, you will conduct technical research, present technical proposals to stakeholders, facilitate architecture discussions, and work closely with Product Managers to translate business requirements into scalable technical solutions. Your role involves advocating for engineering best practices while balancing competing priorities and timelines, ensuring that both immediate customer needs and long-term platform stability are addressed. You will coordinate cross-functional efforts to deliver features on schedule. This includes breaking down complex projects into manageable milestones, identifying potential risks early, and maintaining clear communication channels with all stakeholders. You'll be responsible for ensuring code quality through comprehensive testing strategies and coordinating deployments across distributed systems. What We Are Looking For (Must-Haves) Technical Leadership: Experience partnering with other engineers, leading technical designs, or driving engineering initiatives across teams. Backend or Full Stack Expertise: 3+ years of professional experience in backend or full-stack software development, with a track record of delivering high-impact projects. Java Proficiency: Strong experience writing and maintaining production Java code, with deep understanding of JVM-based systems. Distributed Systems: Experience building and operating distributed systems at scale, understanding challenges like eventual consistency, fault tolerance, and high availability. API Design: Proven ability to design and implement RESTful APIs and real-time communication patterns (webhooks, websockets, event-driven architectures). Debugging & Problem Solving: Demonstrated expertise in debugging complex systems across the full stack and troubleshooting difficult production issues. Enterprise Software: Background in Enterprise Software Development, understanding security, multi-tenancy, performance optimization, and compliance requirements. AI-Assisted Engineering: Skilled at incorporating AI tools into daily workflows (coding, debugging, documentation) as productivity multipliers while retaining strong independent problem-solving skills and technical judgment. Bonus Points (Nice-to-Haves) Salesforce Platform Experience: Hands-on experience with Salesforce development (Apex, Lightning Web Components, Salesforce APIs) or deep familiarity with the Salesforce ecosystem. Slack Platform Knowledge: Experience building Slack apps, working with Slack APIs, or understanding Slack's real-time messaging architecture. GenAI Integration: Hands-on experience working with generative AI APIs (OpenAI, Anthropic, etc.) or Salesforce Einstein AI, including implementing AI features with appropriate guardrails and monitoring. Real-Time Systems: Experience building real-time messaging, notification, or event-driven systems. Integration Experience: A background working with complex product integrations or connecting disparate systems. Microservices Architecture: Experience designing and operating microservices architectures using containerization (Docker, Kubernetes). Observability: Strong background in monitoring, logging, and alerting (e.g., Splunk, Datadog, Grafana) to maintain operational excellence. JavaScript & Frontend: Solid experience with TypeScript, JavaScript and modern frontend frameworks, particularly Lightning Web Components (LWC) or similar component-based architectures (React, Vue, etc.). Hack Language: Experience with Hack (PHP-based language developed by Meta/Facebook) or similar typed languages in high-performance web environments. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Partner with the CSO to drive top priorities, manage strategic initiatives, and optimize operational rhythms for the Office of the CSO. | Minimum 5+ years of executive support and operational experience, strong relationship management, project coordination skills, and proficiency with MS Office and Google Workspace. | To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Chief of Staff creates scale for the Chief Sales Officer. They drive key priorities, help drive accountability and execution for the team. The ideal candidate will have a unique combination of emotional intelligence, operations & administration, project management, and executive presence. The Chief of Staff will lead through influence and have a deep understanding and exposure to a variety of business areas. This role requires the ability to orchestrate many items while also being able to zoom into and out of details quickly to ensure information is being surfaced to the CSO in a timely manner. Core Responsibilities: Partner with CSO to set, manage, and drive top CSO priorities Establish deep strategic and collaborative relationships across the team and functional partners to ensure offerings address core business needs and challenges Partner with CSO’s EA to prioritize and enhance calendar activities and extend the bandwidth of the CSO. Ensure the CSO is appropriately briefed for each internal and external activity. Actively drive the business strategy (e.g. V2MOM) - inclusive of architecting and updating the V2MOM, and managing progress against it Manage CSO’s priorities, liaise with the leadership team and business partners on key initiatives. Aid in escalation, delegation, and resolution. Communicate with urgency and appropriate discretion and transparency to keep the CSO, leadership team, and partners informed and aligned. Create an operational rhythm for the Office of the CEO. Design and implement processes to increase CSO productivity & impact and create structure and focus for the team. Act as a thought partner and advisor to executives preparing for key review and planning meetings. Oversee customer engagement and participation in key industry and Salesforce events Represent the CSO in internal and external meetings, as appropriate. Lead the Office of the CSO, including teams responsible for operations, events, philanthropic priorities. Own and manage the budget. Orchestrate appropriate information flow to accelerate the business and enhance CSO impact Assuming or delegating day-to-day responsibility for projects and tasks amongst the team, ensuring follow-up and follow-through Minimum Requirements: Minimum of 5+ years of applicable administrative experience, ideally from a global software organization. The skillful execution of administrative activities, with high attention to detail, organization, and process. Skillful in collaboration and diplomacy to ensure smooth working relationships across matrixed teams. Experience with the setting up and management of virtual meetings and tools e.g., GoToMeeting, GoToWebinar, Google Hangouts, and conference calls. Strong relationship management skills, ability to build a personal network throughout the company. Strong Excel, PowerPoint, mail, and calendaring skills (Gmail and Google Calendar experience a plus). Project Coordination experience is needed at an intermediate complexity. Ability to work successfully at both the strategic and tactical level. Strong oral and written communication. Ability to communicate clearly and effectively with senior leaders and external partners. Previous experience partnering with senior management in a fast-paced, innovative environment. Very strong technical competency, specifically with MS Word, Excel, PowerPoint, Gmail, and Google Calendar. Internal Salesforce experience or experience with the Salesforce application a plus. BA/BS degree or equivalent combination of applicable education, training and experience will be considered. Additional Desired Skills/Traits Strong executive presence. Strong sense of urgency. High attention to detail – ability to zoom in & out quickly. Strong ability to execute and ability to know when to delegate. Demonstrated ability to develop relationships with senior executives and lead through influence. Exercises judgment, maturity, discretion, confidentiality. High tolerance for ambiguity, complexity, and changing priorities. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,100 - $332,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $218,100 - $332,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.