STENOGRAPH, LLC

Provide expert technical support and troubleshooting for legal transcription technology to ensure customer satisfaction. | At least 2 years of technical support experience, strong communication skills, and proficiency with CRM systems. | Job Title: Technical Support Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Technical Support Representative, you will be the first point of contact for our customers, providing expert assistance and troubleshooting to ensure seamless use of our transcription technology. Your role is vital in maintaining customer satisfaction and supporting the continuous improvement of our products. What You'll Do: - You will respond promptly to customer inquiries via phone, email, and chat, delivering clear and effective solutions. - You will diagnose and resolve technical issues related to our transcription software and hardware. - You will guide customers through product setup, installation, and usage to maximize their experience. - You will document customer interactions and technical issues accurately in our support system. - You will collaborate with engineering and product teams to escalate and resolve complex problems. - You will contribute to the development of support materials and FAQs to enhance customer self-service. - You will stay updated on product features and industry trends to provide knowledgeable support. What You Bring: - Minimum of 2 years experience in technical support or a related customer service role. - Strong understanding of software troubleshooting and hardware basics. - Excellent communication skills with the ability to explain technical concepts clearly. - Proficiency with CRM and ticketing systems. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the legal or transcription technology industry. - Familiarity with Stenograph products or similar transcription tools. - Technical certifications related to IT support or customer service. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and ongoing training. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and industry-leading products. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.stenograph.com/careers. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication and problem-solving skills, proficiency with CRM and Microsoft Office, preferably with legal or technology industry background. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Customer Care Representative, you will be the frontline ambassador for Stenograph, delivering exceptional support and service to our customers. Your role is vital in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in maximizing the use of our technology. - You will document customer interactions and feedback accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by sharing customer insights and suggestions. - You will maintain up-to-date knowledge of our product offerings and industry trends. - You will support training initiatives by assisting in the creation of customer support materials. What You Bring: - Minimum of 2 years experience in customer service or support roles, preferably in technology or legal industries. - Strong communication skills with the ability to explain technical information clearly. - Proficiency with CRM software and Microsoft Office Suite. - Problem-solving mindset with attention to detail and patience. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the legal transcription or legal technology sector. - Familiarity with transcription software and related technologies. - Bilingual abilities or additional language skills. - Previous experience in a remote or hybrid work setting. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a global industry leader. - We offer a supportive and inclusive work environment that values innovation and collaboration. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and resources to help you succeed. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining Stenograph, LLC. We look forward to hearing from you!

Provide expert technical support and troubleshooting for legal transcription products, ensuring customer satisfaction and effective issue resolution. | At least 2 years of technical support experience, strong troubleshooting skills, excellent communication, and proficiency with CRM systems. | Job Title: Technical Support Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions designed to empower legal professionals and enhance transcription accuracy and efficiency. Role Overview: As a Technical Support Representative, you will be the frontline support for our customers, ensuring they receive timely and effective assistance with our products. Your role is crucial in maintaining customer satisfaction and helping users maximize the value of our cutting-edge transcription technology. What You'll Do: - You will provide expert technical support to customers via phone, email, and chat. - You will troubleshoot and resolve software and hardware issues related to our transcription products. - You will document customer interactions and technical issues accurately in our support system. - You will collaborate with engineering and product teams to escalate and resolve complex problems. - You will assist in creating and updating user guides and support documentation. - You will participate in training sessions to stay current with product updates and industry trends. - You will contribute to improving support processes and customer experience. What You Bring: - You have at least 2 years of experience in technical support or a related customer service role. - You possess strong knowledge of software troubleshooting and hardware diagnostics. - You have excellent communication skills, both verbal and written. - You are proficient with CRM and ticketing systems. - You demonstrate problem-solving skills and the ability to work independently. Bonus Points If You Have: - Experience in the legal or transcription technology industry. - Familiarity with stenography equipment and software. - Technical certifications such as CompTIA A+ or similar. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee discounts on our products and services. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.stenograph.com/careers. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication and problem-solving skills, proficiency with CRM software, and ability to multitask in a team environment. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to achieve accuracy and efficiency in their work. Role Overview: As a Customer Care Representative, you will be the frontline ambassador for Stenograph, delivering exceptional support and service to our customers. Your role is vital in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in maximizing the use of our technology. - You will document customer interactions accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by providing feedback on customer trends and product performance. - You will maintain up-to-date knowledge of industry trends and company offerings. What You Bring: - Minimum of 2 years experience in customer service or support roles, preferably in technology or legal services. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency with CRM software and basic troubleshooting skills. - Ability to manage multiple tasks efficiently and work collaboratively in a team environment. - Detail-oriented with strong problem-solving abilities. Bonus Points If You Have: - Experience in the legal transcription or legal technology industry. - Familiarity with stenography or transcription software. - Additional language skills. - Prior experience working in a fast-paced, customer-centric environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work culture. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and industry-leading tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining Stenograph, LLC. We look forward to hearing from you!

Provide expert technical support and troubleshooting for legal transcription technology to ensure customer satisfaction and product excellence. | Minimum 2 years technical support experience, strong software and hardware troubleshooting skills, excellent communication, and customer service abilities. | Job Title: Technical Support Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Technical Support Representative, you will be the first point of contact for our customers, providing expert assistance and troubleshooting to ensure seamless use of our transcription technology. Your role is vital in maintaining customer satisfaction and supporting the continuous improvement of our products. What You'll Do: - You will respond promptly to customer inquiries via phone, email, and chat, delivering clear and effective solutions. - You will diagnose and resolve technical issues related to our transcription software and hardware. - You will guide customers through product setup, installation, and usage to maximize their experience. - You will document customer interactions and technical issues accurately in our support system. - You will collaborate with engineering and product teams to escalate and resolve complex problems. - You will contribute to the development of support materials and FAQs to enhance customer self-service. - You will stay updated on product features and industry trends to provide knowledgeable support. - You will participate in training sessions to continuously improve your technical and customer service skills. What You Bring: - Minimum of 2 years experience in technical support or a related customer service role. - Strong understanding of software troubleshooting and hardware basics. - Excellent communication skills with the ability to explain technical concepts clearly. - Proficiency with CRM and ticketing systems. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - A customer-focused mindset with strong problem-solving abilities. Bonus Points If You Have: - Experience in the legal or transcription technology industry. - Familiarity with Stenograph products or similar transcription tools. - Technical certifications related to IT support or software. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and ongoing training. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee discounts on our products and services. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.stenograph.com/careers. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM software, and problem-solving abilities. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Customer Care Representative, you will be the frontline ambassador for Stenograph, delivering exceptional support and service to our customers. Your role is vital in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in maximizing the use of our technology. - You will document customer interactions accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by providing feedback on customer trends and product performance. - You will assist in training new team members and sharing best practices. What You Bring: - Minimum of 2 years experience in customer service or support roles, preferably in technology or legal industries. - Strong communication skills, both verbal and written, with a customer-focused attitude. - Proficiency with CRM software and basic troubleshooting skills. - Ability to manage multiple tasks efficiently and maintain attention to detail. - Problem-solving mindset with the ability to handle challenging situations calmly. Bonus Points If You Have: - Experience in the legal transcription or legal technology sector. - Familiarity with Stenograph products or similar transcription tools. - Technical aptitude with software installation and configuration. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. - We offer employee discounts on our products and services. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.stenograph.com/careers. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM and Microsoft Office, and ability to multitask in a fast-paced environment. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Customer Care Representative, you will be the frontline ambassador for Stenograph, delivering exceptional support and service to our valued customers. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in maximizing the use of our technology. - You will document customer interactions accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by providing feedback on customer trends and product performance. - You will maintain up-to-date knowledge of our product offerings and industry developments. What You Bring: - Minimum of 2 years experience in customer service or support roles, preferably in technology or legal services. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience in the legal transcription or legal technology industry. - Technical aptitude with the ability to understand and explain software products. - Bilingual skills or additional language proficiency. - Familiarity with troubleshooting hardware and software issues. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and industry-leading tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Customer Care Representative role at Stenograph, LLC. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM and Microsoft Office, and a customer-focused approach. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Customer Care Representative, you will be the frontline ambassador for Stenograph, delivering exceptional support and service to our valued customers. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in maximizing the use of our technology. - You will document customer interactions accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by providing feedback on customer trends and product performance. - You will assist in training new team members and sharing best practices. What You Bring: - You have at least 2 years of experience in customer service or support roles, preferably in technology or legal industries. - You possess strong communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You have excellent problem-solving abilities and a customer-focused mindset. - You are detail-oriented and able to manage multiple tasks efficiently. Bonus Points If You Have: - Experience with legal transcription or related technology products. - Familiarity with technical troubleshooting and software support. - Bilingual abilities or additional language skills. - Prior experience working in a fast-paced, customer-centric environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee discounts on our products and services. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.stenograph.com/careers. We look forward to hearing from you!

Provide expert technical support and troubleshooting for legal transcription technology to ensure customer satisfaction and product excellence. | Minimum 2 years technical support experience, strong software and hardware troubleshooting skills, excellent communication, and proficiency with CRM systems. | Job Title: Technical Support Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Technical Support Representative, you will be the first point of contact for our customers, providing expert assistance and troubleshooting to ensure seamless use of our transcription technology. Your role is vital in maintaining customer satisfaction and supporting the continuous improvement of our products. What You'll Do: - You will respond promptly to customer inquiries via phone, email, and chat, delivering clear and effective technical support. - You will diagnose and resolve software and hardware issues related to our transcription products. - You will guide customers through product setup, installation, and usage to maximize their experience. - You will document customer interactions and technical issues accurately in our support system. - You will collaborate with engineering and product teams to escalate and resolve complex technical problems. - You will contribute to the development of support materials and FAQs to enhance customer self-service. - You will stay updated on product features and industry trends to provide knowledgeable support. - You will participate in training sessions to continuously improve your technical and customer service skills. What You Bring: - Minimum of 2 years experience in technical support or a related customer service role. - Strong understanding of software troubleshooting and hardware basics. - Excellent communication skills with the ability to explain technical concepts clearly. - Proficiency with CRM and ticketing systems. - Ability to work independently and as part of a team in a fast-paced environment. - Strong problem-solving skills and attention to detail. Bonus Points If You Have: - Experience in the legal or transcription technology industry. - Familiarity with Windows and Mac operating systems. - Knowledge of networking fundamentals. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee discounts on our products and services. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@stenograph.com. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM software, and ability to multitask effectively. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Customer Care Representative, you will be the frontline ambassador for Stenograph, delivering exceptional support and service to our customers. Your role is vital in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in utilizing our technology effectively. - You will document customer interactions and feedback accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by sharing customer insights and suggestions. - You will maintain up-to-date knowledge of our products, services, and industry trends. - You will support training initiatives by assisting in the creation of customer support materials. What You Bring: - Minimum of 2 years experience in customer service or support roles, preferably in technology or legal industries. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency with CRM software and basic troubleshooting skills. - Ability to manage multiple tasks efficiently and work collaboratively in a team environment. - Detail-oriented mindset with strong problem-solving abilities. Bonus Points If You Have: - Experience in the legal transcription or legal technology sector. - Familiarity with transcription software and related technologies. - Additional language skills to support a diverse customer base. - Prior experience in training or creating support documentation. What We Offer: - We offer a supportive and inclusive work environment that values your contributions. - We offer competitive salary and benefits packages including health insurance and retirement plans. - We offer opportunities for professional growth and development. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and industry-leading tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining Stenograph, LLC. We look forward to hearing from you!

Provide expert technical support and troubleshooting for legal transcription products, ensuring customer satisfaction and effective issue resolution. | At least 2 years of technical support experience, strong software and hardware troubleshooting skills, excellent communication, and proficiency with CRM systems. | Job Title: Technical Support Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Technical Support Representative, you will be the frontline support for our customers, ensuring they receive timely and effective assistance with our products. Your role is crucial in maintaining customer satisfaction and helping users maximize the value of our cutting-edge legal transcription technology. What You'll Do: - You will provide expert technical support to customers via phone, email, and chat. - You will troubleshoot and resolve software and hardware issues related to our transcription products. - You will document customer interactions and solutions accurately in our support system. - You will collaborate with engineering and product teams to escalate and resolve complex issues. - You will assist in creating and updating user guides and support documentation. - You will participate in training sessions to stay current with product updates and industry trends. - You will contribute to improving support processes and customer experience. What You Bring: - You have at least 2 years of experience in technical support or a related customer service role. - You possess strong knowledge of software troubleshooting and basic hardware diagnostics. - You have excellent communication skills, both verbal and written. - You are proficient with CRM and ticketing systems. - You demonstrate problem-solving skills and the ability to work independently. Bonus Points If You Have: - Experience in the legal or transcription technology industry. - Familiarity with stenography equipment and software. - Technical certifications such as CompTIA A+ or similar. - Multilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee discounts on our products and services. Ready to Apply? Please submit your resume and cover letter through our careers page at www.stenograph.com/careers. We look forward to hearing from you!

Provide exceptional customer support by addressing inquiries, troubleshooting issues, and collaborating with technical teams to ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM and Microsoft Office, and problem-solving abilities. | Job Title: Customer Care Representative Company Overview: Stenograph, LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years. We serve a global clientele by providing innovative and comprehensive technology solutions that empower legal professionals to work more efficiently and accurately. Role Overview: As a Customer Care Representative, you will be the frontline ambassador of Stenograph, delivering exceptional support and service to our valued customers. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships by addressing inquiries, resolving issues, and providing product guidance. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will troubleshoot and resolve customer issues related to our legal transcription products and services. - You will provide detailed product information and assist customers in utilizing our technology effectively. - You will document customer interactions and feedback accurately in our CRM system. - You will collaborate with technical teams to escalate and resolve complex issues. - You will contribute to continuous improvement by sharing customer insights and suggestions. - You will maintain up-to-date knowledge of our products, services, and industry trends. What You Bring: - You have at least 2 years of experience in customer service or support roles, preferably in technology or legal services. - You possess strong communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate problem-solving abilities and a customer-focused mindset. - You have the ability to manage multiple tasks and prioritize effectively. Bonus Points If You Have: - Experience in the legal transcription or legal technology industry. - Familiarity with technical troubleshooting and software support. - Multilingual abilities to support a diverse customer base. - Experience working in a fast-paced, dynamic environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. - We offer access to cutting-edge technology and industry-leading tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Customer Care Representative role at Stenograph, LLC through our careers page or via email to careers@stenograph.com.