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The Hospital Specialist will conduct proactive outreach to healthcare professionals, facilitating discussions on product access and patient care guidance. They will also elevate insights to inform strategic decisions and engage customers through various tools. | Candidates must have a minimum of 2 years of pharmaceutical or medical device sales experience and reside within 50 miles of Austin, TX. A proven track record in coaching and mentoring, along with the ability to communicate complex clinical information, is essential. | Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps. These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. Purpose This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: Key Responsibilities Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed. Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. Experience & Qualifications A minimum of 2 years of pharmaceutical or medical device sales experience. Must reside within a commutable distance of 50 miles from the primary city in the sales territory. Previous cross-functional industry experience in commercial life sciences or related industry. 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. Ability to work in an ambiguous environment undergoing transformation. Proven track record in coaching, training, and mentoring peers or others. Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. Ability to assimilate and communicate complex clinical and product information Key Sales Capabilities Territory Analysis / Business Planning Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan Responds compliantly to competitive threats and opportunities Educates office staff on payer guidelines and reimbursement procedures to increase pull through Effectively utilizes promotional materials Selling Skills, Engagement & Account Pull Through Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $112,800.00 - Maximum $162,150.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline: This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka. Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External. Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Otsuka Pharmaceutical Co., Ltd. is a global healthcare company with the corporate philosophy: “Otsuka–people creating new products for better health worldwide.” In the U.S., Otsuka is comprised of two companies, Otsuka America Pharmaceutical, Inc., and Otsuka Pharmaceutical Development & Commercialization, Inc., that share a deep commitment to the development and commercialization of innovative products in the spaces of neuroscience, nephrology, and digital medicine. Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. OPDC and OAPI are indirect subsidiaries of Otsuka Pharmaceutical Company, Ltd., which is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 34,400 people worldwide and had consolidated sales of approximately USD 14.2 billion in 2023. We invite you to explore our open positions for an opportunity to join our 2,200 colleagues in the U.S. whose passion for our mission and pride in our company have earned us certification as a Great Place to Work by the Great Place to Work Institute.

The Manager, Sales Development will oversee the SDR team and manage internal stakeholders to support a scalable top-of-funnel engine. You will optimize campaign execution and ensure strong outbound performance across the SDR function. | Candidates should have 5+ years of experience in SDR leadership or sales development management, ideally in a SaaS environment. Strong analytical skills and the ability to manage outsourced SDR teams are essential. | WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 6 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love. The Manager, Sales Development will oversee MagicSchool's Sales Development Representative (SDR) team, serving as the primary point of contact for the MemoryBlue SDR partners and managing internal stakeholders to support a predictable, scalable top-of-funnel engine. You will be instrumental in optimizing campaign execution, creating repeatable processes, and ensuring strong outbound performance across the SDR function. Responsibilities In this role, you will be responsible for driving towards the following outcomes: Increase Qualified Pipeline Contribution: Drive increase in Sales Qualified Opportunities (SQOs) generated by the SDR team quarter over quarter. Optimize Partner Performance: Serve as the primary contact for the MemoryBlue SDR partners, improving their overall SDR-to-SQL conversion rate through consistent coaching, support, and troubleshooting. Enhance Cross-Functional Alignment: Collaborate with Enablement, Sales Leadership, and Marketing to reduce time-to-lead on marketing qualified leads (MQLs) and ensure messaging alignment across all outreach assets. Establish Operational Rigor: Own reporting on SDR performance, maintaining a consistent pipeline contribution forecast accuracy of 90%+, and working with RevOps to optimize list building and technology stack usage. Experience & Qualifications To be successful in this role, you’ll bring the following experience and qualifications: Required Experience & Skills Required Experience: 5+ years of experience in SDR leadership or sales development management, ideally in a SaaS or high-growth environment. Management & Partnership: Strong ability to manage and serve as the single point of contact for outsourced or partner-led SDR teams. Strategy & Operations: Strong understanding of outbound sales strategies, experimentation (A/B testing), and sales operations principles. Analytical Acumen: Proven analytical mindset with the ability to interpret performance metrics (volume, conversion rates, ROI) and implement data-driven action. Collaboration: Excellent cross-functional collaboration skills, particularly working with Sales, Marketing, and Operations teams. Tech Stack Fluency: Familiarity with modern sales technology stacks, including SFDC, Gong, Chilipiper, and Clay. Nice to Have Experience Experience managing outsourced or partner-led SDR teams is highly preferred. Passion for education technology and supporting educators is a plus. Why Join Us? Work on cutting-edge AI technology that directly impacts educators and students. Join a mission-driven team passionate about making education more efficient and equitable. Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. Every employee is offered generous stock options, vested over 4 years. 401k match & monthly wellness stipend. Our Values: Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

The Provider Enrollment Denials Specialist maintains positive relations with payor representatives and colleagues to support the claims denial investigation and correction process. They participate in operational discussions to improve workflows related to provider enrollment and claims management. | Candidates must have a High School Diploma or GED and at least 5 years of experience in billing or health insurance, with a focus on provider enrollment and denials. Strong prioritization skills and knowledge of the revenue cycle process are essential. | Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Maintains positive and productive relations with payor representatives an interdepartmental colleagues to facilitate and support the releasing of Par provider claims and expedites the claims denial investigation process, claim correction process, and resubmission to prevent a negative impact on revenue. Participates in operational group discussions on work flow improvements concerning, but not limited to, capturing provider movement, acquisitions, payer requirement enrollment updates, and Epic system related enrollment work. Job Duties Participates in the review of actions/alerts within the database with corresponding timelines to improve follow-up throughout the claims denial process to minimize delayed revenue and revenue loss. Maintains organized, complete, and updated files on all providers to illustrate current licenses, certifications, supervising/collaborative agreements, and correspondence via the scanning database. Monitors and investigates enrollment claim denials and directs billing resubmission to maximize revenue. Maintains necessary updates to spreadsheets utilized for tracking as it relates to new providers, new practices, and application status. Cultivates relationships with contract payer representatives to help anticipate changes in enrollment and re-enrollment to avoid claim denials. Recognizes opportunities for system set-up adds and modifications. Makes suggestions that will improve processes and communicates these opportunities to management. Minimum Qualifications High School Diploma/GED 5 years of experience working in billing, health insurance, physician practice, or similar environment and 5 years of previous experience in provider insurance with enrollment, denials, and follow-up. Effective prioritization of tasks to meet deadlines. Knowledge and thorough understanding of the revenue cycle process. Strong computer literacy skills. Preferred Qualifications Associate’s Degree Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p Department: 1004-13054 CSS-Patient Accounting Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community. Submit your Resume to join our Talent Network and stay informed about future opportunities! LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.

Build Kit’s core publishing platform and creator growth experiences. Collaborate closely with Product and Design to deliver impactful solutions that elevate how creators experience our publishing platform. | Expertise in developing complex web applications and a strong contributor across the stack is required. Clear communication skills and the ability to work independently while collaborating closely with teammates are essential. | Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. The role We’re looking for a Senior Software Engineer to build Kit’s core publishing platform and creator growth experiences. You will be joining the Builders team, which builds the suite of publishing tools creators use to create emails, landing pages, and newsletters. Our team is responsible for creators' first experiences in the app, from onboarding, to activation, and conversion. And we steward Kit’s core application experience and design system. This is a hands-on role for a product-minded full-stack engineer who excels at crafting exceptional user experiences. You'll architect complex features across the stack while collaborating closely with Product and Design to deliver impactful solutions that elevate how creators experience our publishing platform. Your support system You'll report to the Engineering Manager who leads the Builders team, a cross-functional product team at Kit. You'll collaborate closely with a Product Manager, Product Designer, and peer Software Engineers. You’ll also have access to a group of Engineers across Kit for support and mentorship, and will start with a peer onboarding buddy who will help you navigate our systems and codebase. What you'll do First Week: Dive into our codebase and publishing platform architecture. Set up your local environment and merge your first production code. Take part in Get To Know You's to meet our distributed team. First Month: Work through your personal onboarding plan. Begin understanding how our publishing tools support creators from onboarding to conversion, and identify opportunities for improvement. Join team activities for planning, building, and measuring the experiences we ship to creators. Actively participate in code reviews, and contribute PRs weekly. First Six Months: Own and deliver at least one complex feature from concept to launch. Improve our codebase through thoughtful refactoring while maintaining quality standards. Ensure service reliability by participating in on-call rotations. Present at least one Lunch & Learn session. Proactively identify and act on opportunities to improve our product and development processes. What will S.E.T. you up for success Skills Expertise developing complex web applications with high-craft beautiful user experiences, using React, JavaScript, and modern CSS frameworks like tailwind Expertise with Ruby on Rails (preferred). Or experience with other backend frameworks with willingness to learn and master Rails. You’re a strong contributor across the stack, from the browser to the database Ability to plan, estimate, and execute complex ambiguous projects independently while keeping stakeholders informed Ability to write high-quality, well-tested, performant, and accessible code with minimal guidance Clear communication skills with ability to drive clarity with Engineers, Product Managers, and Designers Experiences Partnering effectively with Product and Design to create delightful experiences, prioritizing user outcomes and business impact in your technical solutions Working across a legacy codebase and evolving it safely through migrations and system refactors Diagnosing root causes of problems and proposing solutions with clear trade-offs and business impact Mentoring and teaching other engineers formally and informally Traits High agency and ability to work independently while collaborating closely with teammates Adaptability within a dynamic and ambiguous environment, with proactive ownership of problems Interest in AI and eagerness to experiment with the evolving landscape to make our work more efficient and effective Openness to direct feedback and continuous improvement, with ability to give thoughtful peer feedback Embraces learning with growth mindset and a demonstrated ability to build new skills quickly Nice to haves You will stand out with: Experience building rich text editors using frameworks like SlateJS or ProseMirror Experience writing email-safe HTML and CSS Experience shipping user-facing AI features Experience building design systems and component libraries Proficiency with frontend bundling and development tools Background in creator economy or publishing platform Working hours and location We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Cost of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. The core collaboration hours for this team are 10:45am to 2pm Eastern Time. We promote flexible work outside these core hours. Compensation + perks + benefits: Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at a level 3 ($153,000), out of five levels. Level is determined based on experience and our interview process. Perks + benefits include: Profit Sharing Kit equity 401k with a 5% match We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna. $4,000 equipment allowance for your first two years, $3,000 budget every following two years Individual learning + development budget ($3,500/year) Gender affirming benefits Childcare benefit up to $3,000 annually Twenty (20) days of paid time off during each year of employment Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work Ten (10) paid holidays a year Two weeks of paid sick time each year, including mental health + well being days Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period Four-week, paid sabbatical after five years with the team Fantastic in-person or virtual retreats with the team twice a year How to apply We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process. Here’s what you can expect from the process: A phone screen with our recruiter Hiring manager screen Take-home assignment A technical interview Technical execution & collaboration interview To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context. We’ll keep you informed through every step Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

The Payroll Tax Analyst I will ensure organizational compliance with payroll tax requirements and manage risk exposure by verifying that all processes and procedures are performed accurately. This role involves preparing, analyzing, and communicating key financial information while assisting with budget preparation and financial planning processes. | Candidates should have a Bachelor’s Degree in Accounting, Finance, Business or a related field, or equivalent experience. Preferred qualifications include one year of relevant experience and familiarity with payroll tax processes at various governmental levels. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Payroll Tax Analyst I Location Cleveland Facility Remote Location Department Payroll-Finance Job Code T99938 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Financial Analyst II, you will prepare, analyze, and report key financial and revenue cycle management (RCM) information, developing both standard and ad hoc reports to support the needs of the enterprise. In this role, you will ensure organizational compliance with payroll tax requirements and manage risk exposure by verifying that all processes and procedures are performed accurately, thereby minimizing penalties and interest. This position offers the opportunity to work on complex, high-impact projects within a dynamic team, providing exposure and professional growth while contributing to the organization’s financial health and compliance. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. Candidates must reside in Cleveland, Ohio and be available for on-site meetings or town halls as needed. A caregiver who excels in this role will: Prepare, analyze and communicate key financial information and provide support to management and other staff members regarding financial reporting and other related issues. Assist with budget preparation and financial planning processes and budget review for compliance and opportunities. Serve as consultant to all levels of management to provide decision support for initiatives, policies and procedures. Complete special projects and duties including providing necessary research, forecasting and conflict resolution. Assist with balancing periodic (monthly, quarterly, annual) payroll tax returns (e.g., 941, W-2, state and local equivalents). Work with third-party tax service (ADP), tax agencies, and internal departments to ensure payroll tax notices are responded to timely and accurately. Perform pre-payroll tax audits to ensure accuracy and maintain tax compliance. Monitor change report for location and job changes and make necessary updates to caregiver records in Workday. Assist in process improvement initiatives to enhance payroll tax efficiency and accuracy. Minimum qualifications for the ideal future caregiver include: Bachelor’s Degree in Accounting, Finance, Business or a related field OR Associate’s Degree and two years of experience OR High School Diploma/GED and four years of experience Ability to complete basic analytical, consultative and information support through analysis and report preparation. Knowledge of key performance indicators, cash flow analysis, product line analysis and proposal development Preferred qualifications for the ideal future caregiver include: One year of Accounting, Finance, Healthcare, Investment Banking or Management Consulting experience Payroll Tax experience at a local, state and federal level Experience with various governmental jurisdictions to resolve issues/notices Experience with multi-state/entity payrolls in a large sized organization (10,000+ employees) Experience with ERP payroll system (Workday - ADP Smart Compliance) Exposure to year end processes including W-2/W-2c Microsoft and Excel skills Bloomberg BNA and tax research skills Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Ability to communicate and exchange accurate information. Ability to perform work in a stationary position for extended periods. Ability to work with physical records or operate a computer or other office equipment. In some locations, ability to travel throughout the hospital system. In some locations ability to move up to 25 lbs. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

The Clinical Trial Vendor Senior Manager is responsible for managing all vendor-related aspects of global clinical trials to ensure study outcomes are met within schedule, budget, and quality standards. This role involves collaboration with various stakeholders and proactive management of vendor-related risks and compliance. | Candidates should have over 3 years of direct clinical trial vendor management experience and a strong understanding of GxP and ICH regulations. A bachelor's degree is required, with an advanced degree preferred, along with excellent communication and negotiation skills. | When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Job Summary: Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Strategy Directors informed about risks, issues, and study progress. Oversees vendor compliance at study level. Key Accountabilities: Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborate with the VSM for the category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Operational Management / Deliverables: Interacts and collaborates closely with study team lead and study team members during study lifetime Reviews vendor related protocol sections during protocol development Collaborates with VSM to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion Manages interface with vendors in cooperation with vendor partner functions Quote/proposal review in collaboration with procurement, support contract negotiations, if required Contributes to the development of vendor contract amendments Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out Manages vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs Attends vendor kick-off meeting for VSM supported categories Optimizing a front loaded and timely study-start-up process, manages vendor related activities for DB go live Performs user-acceptance testing (UAT) for eCOA and IRT Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk Creates and maintains vendor-related risk maps with contingency plan for documentation Manages system and portal user access for vendors, sponsor and site staff, maintain access logs Uses Unified Vendor Portal to manage vendor Uses Clinical Insights to manage vendors and to achieve site readiness timelines Plans and tracks supply delivery to sites and return of equipment from sites Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) Acts as an escalation point for vendor-related query management Follow-up with countries and hubs for their vendor-related risks and issues Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Activities and Interfaces: Manage all vendor related activities for study lifetime Partners with Vendor Program Strategy Director organization to implement the defined program level vendor strategies successfully at both a program and trial level Escalate risk and issues for selected categories to Trial Vendor Associate Directors Community Lead and/or and Vendor Alliance Lead (VAL) as needed Interacts and collaborates for vendor management with partner functions such as ESP QA and Procurement Achieves excellence in vendor operations and management through process improvement in collaboration with the Community Lead and GCO Process, Training, and Compliance Active member of a community(ies) as a citizen within the TVM organization Apply and encourage agile mindset, values, and principles; be an ambassador for agile and a catalyst for these new ways of working Compliance with Parexel Standards: Complies with required training curriculum Completes timesheets accurately as required Submits expense reports as required Updates CV as required Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs and other applicable requirements Skills: Very strong vendor management skills; outsourcing, contracting, and sourcing of clinical trial services Results-driven: demonstrated ability of completing projects on time Strong influencing and negotiation skills Strong relationship building and good written and oral communication skills Strong problem solving, negotiation, deadline driven and conflict resolution skills Demonstrated willingness to make decisions and to take responsibility for such Excellent interpersonal skills (team player) Strong organizational awareness; advanced planning and project management skills Proven networking skills and ability to share knowledge and experience amongst colleagues. Proficient in written and spoken English Knowledge and Experience: 3+ years direct clinical trial vendor management experience in a CRO or pharma organization required Excellent knowledge of GxP and ICH regulations Very good knowledge of clinical trial design and mapping to supplier requirements Experience working with diverse cross-functional teams and a matrix environment and driving organizational excellence Experience in User Acceptance testing for e-COA and IRT Knowledge of key deliverables that impact green light milestones and vendor readiness Experience or Expertise with Central Labs, Electronic Clinical Outcomes Assessment (eCOA), and Electronic Patient Reported Outcome (ePRO), Interactive Response Technology (IRT), Cardiac and Respiratory diagnostics, Patient Recruitment and Retention (PR&R), and/or Imaging reading (global process ownership, business system owner, SOP management, global training on supplier related SOPs and processes) Education: Bachelor's degree or equivalent degree is required, with advanced degree preferred #LI-CF1 EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Headquartered near Boston, Massachusetts and in Durham, North Carolina, Parexel has over 16,000 employees, with offices that support clients in over 100 countries around the world. We provide the most comprehensive drug development capabilities of any CRO worldwide. Our global regulatory expertise, Phase I-IV clinical research services, and advanced commercialization services all work together to move you through the development journey more smoothly and cost-effectively from beginning to end.

Lead product strategy and execution for payments, billing, payouts, and financial workflows in a fintech SaaS platform. | 3-6+ years product management experience in fintech or payments with strong technical and user-centric skills. | Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We’re looking for a Product Manager with strong fintech and payments expertise to lead the next generation of Arketa’s financial infrastructure — the systems that power how studios and wellness creators get paid. In this role, you’ll own the strategy, roadmap, and execution for payments, billing, payouts, and financial workflows across the platform. You’ll partner closely with engineering, design, GTM, and leadership to build reliable, intuitive, revenue-critical products that reduce friction, increase trust, and help our customers scale. This is a high-impact, highly cross-functional role designed for someone who thrives in fast-paced environments, loves simplifying complex financial systems, and wants to shape the future of how wellness businesses manage and move money. What You’ll Do: Lead product strategy and roadmap for Arketa’s payments, billing, and financial infrastructure. Build and optimize financial tools including payouts, reconciliation, invoicing, refunds, dispute management, and subscription billing. Collaborate with engineering, design, and data to ship high-impact features that improve speed, reliability, and trust in our fintech systems. Drive product discovery through user interviews, data analysis, and cross-functional research to deeply understand the needs of studios and wellness creators. Partner with GTM teams to support launches, gather feedback, and ensure smooth adoption of new financial products. Develop a strong understanding of compliance, risk, fraud, KYC, and global payment requirements. Define and track KPIs for fintech experience, financial performance, and user satisfaction. Continuously improve our financial workflows to reduce friction, improve accuracy, and help our customers get paid faster. What We’re Looking For: 3–6+ years of Product Management experience in fintech, payments, or financial infrastructure at a high-growth B2B SaaS or marketplace startup. Strong technical understanding of APIs, payment processors, ledgers, and financial systems. Experience working with external payment platforms (e.g., Stripe, Plaid, Adyen, Modern Treasury). Exceptional problem-solving skills — you simplify complexity and move quickly without sacrificing quality. A user-centric mindset and the ability to translate financial concepts into intuitive product experiences. Comfort operating in a fast-paced environment with ambiguous inputs and evolving priorities. Excellent communication and alignment skills across engineering, design, compliance, finance, and GTM teams. (Bonus) Experience supporting global payments, payout flows, risk management, or tax workflows. (Bonus) A passion for wellness, fitness, or building tools for small business owners. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $160,000–$200,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Lead and execute youth empowerment initiatives, manage partner relationships, oversee program strategy and budget, and represent the foundation externally. | Experience managing complex programs in youth service or philanthropy, strong strategic and communication skills, ability to manage partnerships and budgets, and willingness to travel. | At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Allstate Foundation empowers people and communities so they can thrive. Established in 1952, we take a trust-based approach to philanthropy that centers the needs of the nonprofit and the stakeholders they serve. Through bold actions and inspiring people to act, we empower youth to serve and improve communities, disrupt the cycle and reduce the prevalence of relationship abuse and increase access to thriving-wage careers. The Youth Empowerment Program Manager will play a vital role in leading and executing key initiatives within The Allstate Foundation's (TAF) Youth Empowerment pillar. This position is central to the pillar's mission of empowering youth, ages 5 - 25, to serve and improve communities. The Program Manager will report to the Head of Youth Empowerment and will be responsible for leading workstreams, managing some partner relationships, and overseeing the strategic execution of specific pillar programs. Key Responsibilities Program and Strategic Leadership Lead the end-to-end management and execution of specific youth empowerment workstreams and initiatives, from strategy development to implementation and evaluation. Support programmatic excellence by identifying opportunities for innovation, continuous improvement, and scaling impact. Represent The Allstate Foundation at conferences, events, and other engagements, serving as a subject matter expert on youth empowerment and youth service. Develop and maintain strong relationships with some of the pillar’s stakeholders, including internal Allstate partners, grant recipients, and external collaborators. Oversee the development of strategic communications and materials, including presentations, reports, governance materials and newsletters, to effectively articulate the pillar’s impact to internal and external audiences. Grantee and Partner Management Serve as the relationship manager of select nonprofit partners and vendors. Support the entire grant lifecycle for a portfolio of partners, including due diligence, application review, and ongoing relationship management. Prepare materials for governance meetings, including detailed funding dockets and strategic recommendations. Analyze and synthesize grantee impact reports to provide high-level insights, identify trends, and inform future funding decisions. Proactively identify and vet new potential partners and investment opportunities that align with the pillar’s strategic objectives. Project and Budget Management Help lead the planning and execution of pillar-wide events and convenings, ensuring alignment with strategic goals and a seamless participant experience. Manage and maintain effective systems for tracking and reporting on the overall pillar budget, ensuring responsible allocation and forecasting of grants and program expenses and budget reconciliation. Provide project management leadership on cross-functional initiatives, ensuring on-time and on-budget delivery. Functional Skills Demonstrated experience leading and managing complex projects or programs within the nonprofit, corporate philanthropy, youth service, or youth development sectors. Strategic and creative thinker with a proven ability to independently identify opportunities, develop effective strategies, and drive initiatives from concept to completion. Exceptional ability to build and nurture strong, long-term relationships with diverse stakeholders, serving as a trusted partner and representative of the organization. Deep understanding of the youth service landscape and a passion for empowering young people to make a difference. Excellent written and verbal communication skills, with the ability to articulate complex information clearly and persuasively to different audiences. Highly adaptable and comfortable navigating ambiguity and shifting priorities in a fast-paced environment. Willingness and ability to travel a minimum of 20% for program participation, events, and other activities. Proficient in Microsoft Office Suite (especially Outlook, PowerPoint, Word, and Excel). Experience with grants management systems and project management software is also helpful. Supervisory Responsibilities This job does not have supervisory duties. Travel This role may require a minimum of 20% travel. Skills Agile, Brand Communications, Change Management, Communication Management, Communications Strategy, Corporate Branding, New Program Development, Project Management, Social Influence, Strategic Communication Planning, Strategic Planning Compensation Compensation offered for this role is 92,560.00 - 166,465.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us

Provide remote support for Trane controls and digital systems, ensuring customer satisfaction by diagnosing and resolving equipment issues. Document digital analytics and coordinate with team leaders and customers for effective service delivery. | A High School Diploma or equivalent is required, along with at least 7 years of experience in HVAC/Controls. Operating knowledge of Microsoft Office and a valid driver's license are also necessary. | At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What’s in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs. A regular schedule (with overtime opportunities) and most workdays you’ll be dispatched from your house. Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support. Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time. Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance. Learn more about our benefits here! Where is the work: This position has been designated as Customer Facing Sales & Service Work: Prioritize engaging with customers. *** This position is a Remote Support Specialist which primarily focuses on the remote support, troubleshooting, upgrades, and investigation of Trane Digital Systems. *** What you will do: Provide the remote support of Trane controls and digital systems and locations. Responsible for the continuing support of commissioning, programming, and updating of graphics, communications link, end to end testing, troubleshooting and servicing of digital agreement clients. Responsible for documenting digital analytics, sequence of operations validation, and associated support functions. Represents the company by being responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and remotely identifying and resolving equipment and systems related issues at the client’s locations. Coordinates with team leader and customer to precisely understand requirements for all remote services and repairs by extensively examining building layouts, forecasting issues, gathering analytics and synchronizing with any required on-site work. Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems. Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays. What you will bring: A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically requires at least 7 years of experience in HVAC/Controls. Technical School or formal training is preferred. Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. Previous experience with DDC controls system preferred. Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs. Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet + This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location This role has been designated by the Company as Safety Sensitive. Compensation: Base Pay Range: $ Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

The Lead ServiceNow Developer provides technical and strategic leadership for the ServiceNow platform's development, maintenance, and growth. This role includes mentoring developers, managing platform health, and ensuring alignment with organizational goals. | Candidates should have deep technical expertise in ServiceNow configuration and advanced proficiency in JavaScript and API design. A minimum of 6 years of progressive experience in ServiceNow development is typically required. | Melville,NY - USA Position Requirements The ServiceNow Lead Developer is a strategic, hands-on leader responsible for the technical architecture, development, and governance of the enterprise platform. This role owns advanced configuration and scripting, drives high-quality code standards through rigorous review and mentorship, and manages complex API-driven integrations. The Lead Developer ensures technical solutions are scalable, maintains platform health, and provides critical expertise within the Agile development lifecycle. RESPONSIBILITIES Provide technical and strategic leadership for the ServiceNow platform's development, maintenance, and growth, ensuring alignment with organizational goals. Partner with business stakeholders to translate requirements into robust, scalable technical designs and solutions within ServiceNow. Mentor and coach developers, leading code/design reviews to enforce high quality, efficiency, and maintainable development standards. Drive the technical aspects of the Agile process, including assisting with story refinement (stories, acceptance criteria), estimation, and task distribution. Own daily technical governance, proactively managing the platform’s health, security compliance, and performance optimization. Design, build, and maintain complex, resilient integrations using modern standards like REST, SOAP, JSON, and scripting languages. Actively participate in key cross-functional Agile ceremonies, such as daily stand-ups, planning meetings, technical demos, and design reviews, to ensure technical solutions are aligned and integrated with other development teams across the organization. REQUIRED QUALIFICATIONS Deep technical expertise in ServiceNow configuration (Business Rules, Flow Designer) and advanced proficiency in JavaScript, Scoped Applications, and API consumption/design (REST/SOAP). Extensive experience operating within modern Agile/Scrum/Kanban methodologies, contributing to efficient team delivery and cadence. Exceptional communication, influencing, and leadership skills for team mentorship and interfacing with senior clients. Typically requires 6+ years of progressive experience in ServiceNow development, with a proven track record of leading feature development and technical leadership. PREFERRED QUALIFICATIONS ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) are frequently required or strongly preferred (e.g., ITSM, HRSD, ITOM). Additional industry certifications that demonstrate specialized technical depth or business acumen (e.g., ITIL, PMP, AWS/Azure, JavaScript frameworks, CISM/CISSP) TOTAL REWARDS: Salary: $126,168 - $173,482 per year Generous benefits package, including: Paid Time Off Health, life, vision, dental, disability, and AD&D insurance Flexible Spending Accounts/Health Savings Accounts 401(k) Leadership and professional development opportunities The ServiceNow Lead Developer is a strategic, hands-on leader responsible for the technical architecture, development, and governance of the enterprise platform. This role owns advanced configuration and scripting, drives high-quality code standards through rigorous review and mentorship, and manages complex API-driven integrations. The Lead Developer ensures technical solutions are scalable, maintains platform health, and provides critical expertise within the Agile development lifecycle. EEO Statement North American Partners in Anesthesia is an equal opportunity employer. North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services. Single specialty and clinician led, we remain committed to our mission of delivering exceptional patient experiences, every day. At NAPA, we cultivate leaders, promote work-life balance, and celebrate diversity. We know your success promotes our success, and we give you the tools and programs to achieve your goals. With flexibility, a collegial and collaborative environment, a wide range of market-leading benefits, and career opportunities from coast-to-coast, your future is waiting at NAPA.