Arketa

Lead product strategy and execution for payments, billing, payouts, and financial workflows in a fintech SaaS platform. | 3-6+ years product management experience in fintech or payments with strong technical and user-centric skills. | Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We’re looking for a Product Manager with strong fintech and payments expertise to lead the next generation of Arketa’s financial infrastructure — the systems that power how studios and wellness creators get paid. In this role, you’ll own the strategy, roadmap, and execution for payments, billing, payouts, and financial workflows across the platform. You’ll partner closely with engineering, design, GTM, and leadership to build reliable, intuitive, revenue-critical products that reduce friction, increase trust, and help our customers scale. This is a high-impact, highly cross-functional role designed for someone who thrives in fast-paced environments, loves simplifying complex financial systems, and wants to shape the future of how wellness businesses manage and move money. What You’ll Do: Lead product strategy and roadmap for Arketa’s payments, billing, and financial infrastructure. Build and optimize financial tools including payouts, reconciliation, invoicing, refunds, dispute management, and subscription billing. Collaborate with engineering, design, and data to ship high-impact features that improve speed, reliability, and trust in our fintech systems. Drive product discovery through user interviews, data analysis, and cross-functional research to deeply understand the needs of studios and wellness creators. Partner with GTM teams to support launches, gather feedback, and ensure smooth adoption of new financial products. Develop a strong understanding of compliance, risk, fraud, KYC, and global payment requirements. Define and track KPIs for fintech experience, financial performance, and user satisfaction. Continuously improve our financial workflows to reduce friction, improve accuracy, and help our customers get paid faster. What We’re Looking For: 3–6+ years of Product Management experience in fintech, payments, or financial infrastructure at a high-growth B2B SaaS or marketplace startup. Strong technical understanding of APIs, payment processors, ledgers, and financial systems. Experience working with external payment platforms (e.g., Stripe, Plaid, Adyen, Modern Treasury). Exceptional problem-solving skills — you simplify complexity and move quickly without sacrificing quality. A user-centric mindset and the ability to translate financial concepts into intuitive product experiences. Comfort operating in a fast-paced environment with ambiguous inputs and evolving priorities. Excellent communication and alignment skills across engineering, design, compliance, finance, and GTM teams. (Bonus) Experience supporting global payments, payout flows, risk management, or tax workflows. (Bonus) A passion for wellness, fitness, or building tools for small business owners. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $160,000–$200,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Lead and execute lifecycle marketing programs including email, SMS, and referral campaigns to drive customer acquisition, retention, and engagement for a SaaS wellness platform. | Proven SaaS lifecycle marketing experience, strong email and SMS marketing skills, referral program expertise, analytical mindset, collaboration skills, and ability to work onsite 3 days a week in NYC. | Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: This role is perfect for an ambitious marketer looking to build and scale lifecycle marketing programs, own customer journeys from end-to-end, and shape how we engage with our community of wellness entrepreneurs. This role is the fourth on the marketing team and will get to work closely with the Head of Marketing. What You’ll Do: Email marketing leadership - Own and execute our mass email outbound program, creating campaigns that drive customer acquisition, expansion, and retention across the full customer lifecycle Newsletter strategy - Lead our newsletter program, creating valuable content that keeps our community engaged and informed about industry trends, product updates, and growth strategies Referral program innovation - Revamp and optimize our referral program to turn our happiest customers into our best advocates, designing incentives and experiences that drive organic growth SMS program development - Build and launch our SMS marketing program from the ground up, creating timely, relevant touchpoints that complement our email strategy Customer journey optimization - Own the end-to-end customer journey for assigned audience segments, mapping touchpoints and optimizing experiences across channels to maximize engagement and retention Cross-channel campaign execution - Collaborate on multi-channel marketing campaigns, including email, SMS, in-app notifications, and partner channels to create cohesive customer experiences Performance analysis - Monitor and assess the effectiveness of lifecycle marketing initiatives, using reach, engagement, and pipeline KPIs to inform strategy adjustments and optimize results What We’re Looking For: Proven track record of developing and executing successful lifecycle marketing programs at a SaaS company, ideally B2SMB SaaS company Strong email marketing expertise with experience in platforms like Klaviyo, Mailchimp, or similar tools Experience building and optimizing referral programs that drive measurable growth SMS marketing experience, including campaign strategy, segmentation, and compliance Analytical mindset with ability to use data to drive decisions and optimize performance across the customer lifecycle Strong collaborator and driver of decisions – can communicate a clear strategy, own concrete deliverables, and motivate cross-functional team members Experience in a fast-paced environment, ability to drive clarity and decisions, and organizational skills to manage multiple projects with tight deadlines effectively 3 days a week in NYC office What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $110,000–$125,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Lead and execute lifecycle marketing programs including email, SMS, referral, and newsletter campaigns to drive customer acquisition, retention, and engagement. | 3+ years SaaS lifecycle marketing experience, strong email and SMS marketing skills, referral program expertise, analytical mindset, and ability to work 3 days weekly in NYC office. | Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: This role is perfect for an ambitious marketer looking to build and scale lifecycle marketing programs, own customer journeys from end-to-end, and shape how we engage with our community of wellness entrepreneurs. This role is the fourth on the marketing team and will get to work closely with the Head of Marketing. What You’ll Do: Email marketing leadership - Own and execute our mass email outbound program, creating campaigns that drive customer acquisition, expansion, and retention across the full customer lifecycle Newsletter strategy - Lead our newsletter program, creating valuable content that keeps our community engaged and informed about industry trends, product updates, and growth strategies Referral program innovation - Revamp and optimize our referral program to turn our happiest customers into our best advocates, designing incentives and experiences that drive organic growth SMS program development - Build and launch our SMS marketing program from the ground up, creating timely, relevant touchpoints that complement our email strategy Customer journey optimization - Own the end-to-end customer journey for assigned audience segments, mapping touchpoints and optimizing experiences across channels to maximize engagement and retention Cross-channel campaign execution - Collaborate on multi-channel marketing campaigns, including email, SMS, in-app notifications, and partner channels to create cohesive customer experiences Performance analysis - Monitor and assess the effectiveness of lifecycle marketing initiatives, using reach, engagement, and pipeline KPIs to inform strategy adjustments and optimize results What We’re Looking For: Proven track record of developing and executing successful lifecycle marketing programs at a SaaS company, ideally B2SMB SaaS company Strong email marketing expertise with experience in platforms like Klaviyo, Mailchimp, or similar tools Experience building and optimizing referral programs that drive measurable growth SMS marketing experience, including campaign strategy, segmentation, and compliance Analytical mindset with ability to use data to drive decisions and optimize performance across the customer lifecycle Strong collaborator and driver of decisions – can communicate a clear strategy, own concrete deliverables, and motivate cross-functional team members Experience in a fast-paced environment, ability to drive clarity and decisions, and organizational skills to manage multiple projects with tight deadlines effectively 3 days a week in NYC office What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $110,000–$125,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

| Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We’re looking for an Engineering Manager to lead and grow two teams of engineers responsible for 2 of Arketa’s 4 core product lines. This is a highly impactful role where you’ll balance leadership and technical guidance, working closely with Product and Design to deliver features that directly shape the future of wellness. What You’ll Do: Lead, mentor, and develop a team of engineers working across 2 product lines. Partner with Product and Design leadership to define strategy, goals, and roadmaps. Drive technical excellence through architecture decisions, code reviews, and best practices. Ensure on-time delivery of features while balancing quality, scalability, and speed. Collaborate with other engineering managers to align technical direction across all product lines. Play a key role in hiring, onboarding, and growing top engineering talent. Foster a culture of ownership, collaboration, and continuous learning. What We’re Looking For: 5+ years of software engineering experience, including 2+ years in engineering management. Experience leading teams that own multiple product areas or lines. Strong technical background with familiarity in modern web technologies (Rails, React, Node, or similar). Proven track record of shipping customer-facing products at scale. Excellent communication and collaboration skills across engineering, product, and design. Passion for developing people and building high-performing teams. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $190,000-$230,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.