Cleveland Clinic

Manage and grow laboratory services sales within a defined territory, developing strategic plans and maintaining client relationships. | Bachelor's degree in Business, Medical Technology, Healthcare, or related field, with 3+ years in a healthcare or laboratory environment with sales success, or 7+ years in a laboratory environment with sales/customer service success, valid driver's license, and excellent communication skills. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Laboratory Sales Manager I - Cleveland Territory Location Cleveland Facility Remote Location Department Lab Phlebotomy-Diagnostics Institute Job Code T98917 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. The Laboratory Sales Manager supports Cleveland Clinic’s mission of putting patients first by delivering world-class care, in alignment with CCL leadership. This role is accountable for managing a defined territory with a focus on generating new business revenue and expanding Cleveland Clinic Laboratory services. The Sales Manager is responsible for establishing and maintaining long-term relationships with physician accounts, developing and executing strategic plans for account growth and retention, and overseeing all aspects of the sales cycle—from lead generation to contract execution. This includes identifying opportunities for new business, driving client engagement, and ensuring a high level of customer satisfaction. A caregiver in this position works days, 8:00am—5:00pm. A caregiver who excels in this role will: Pro-actively generates new business opportunities. Bring in the support and direction of the Medical Director, Division Administrator and Director of Sales and Outreach when needed. Develop and maintain a high level of understanding of the Reference Laboratory product line and is able to promote CCL to target client within assigned territory. Manage the sales process from initial opportunity through securing the client and ensuring a successful client conversion. Plan overall sales and service activities effectively. Develop and implement action plans to increase customer base, volume and market presence. Interfaces with Project Managers, Operations, and Marketing and Sales teams to ensure customer requirements are met on a timely base and for the purpose of coordinating all on going client retention and growth activities. Contribute to sales meetings, presentations and attends training courses. Develop and maintain knowledge and experience of relevant laboratory methods and technologies. Other duties as assigned. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Business Administration, Medical Technology, Healthcare or related field Three years in a laboratory of healthcare environment with demonstrated success in sales, marketing or customer service OR 7 years of experience in a laboratory environment with demonstrated success in sales, marketing or customer services may substitute the Bachelor Degree requirement Valid driver's license (VDL) and a good driving record are required, along with the ability to travel extensively on all forms of major public transportations Excellent human relations, management and communications skills Can perform well within multifunctional environments and be customer focused. Can manage several projects or tasks simultaneously and to exercise appropriate judgment when prioritizing projects Can function and work in a diverse work environment while adhering to Cleveland Clinic and CCL policies providing direction to clients in a concise, sensitive, information and professional manner Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Travel is required. Must have a valid driver's license with four or fewer points and be able to drive. Manual dexterity sufficient to operate office equipment. May require extended periods of sitting, standing and walking. Must be able to walk to conduct client visits and to attend meetings; must have normal or corrected vision to normal range. Ability to clearly communicate by phone and in person. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Oversee implementation and maintenance of operational systems, serve as liaison across departments, and develop strategies for healthcare product development. | Requires extensive experience in product development, project management, and healthcare administration, with strong leadership and financial skills. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Program Manager IV - Product Development Location Cleveland Facility Remote Location Department Market and Network Services MNS-Finance Job Code T33035 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details *To be considered for this role, candidates must reside in OH or FL.* Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Program Manager IV, you will oversee the implementation and maintenance of your assigned area, ensuring efficiency and alignment with strategic goals. You will plan, develop, and maintain systems and procedures while serving as a liaison between your department and external communities, leading discussions with clinical and administrative leaders across the enterprise as well as with external partners. In this role, you will help shape strategy and develop or enhance the infrastructure that supports the ongoing maintenance of our product portfolio. The ideal candidate will have a high level of comfort with financial analysis, business planning, and working in environments of ambiguity. You will contribute to the development of innovative products and programs that build on the exceptional care provided by Cleveland Clinic, from supporting the organization’s transition to assuming more financial risk through bundled surgical programs to collaborating with payer partners to enhance population health capabilities with data-driven chronic disease management. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. with occasional needs to attend quarterly in-person meetings if travel/schedule permits. A caregiver who excels in this role will: Develop, implement, manage, and maintain operational systems and activities. Serve as a liaison with all levels of the organization and outside the community. Facilitate implementation of staff wellness initiatives Manage multiple projects with competing deadlines. Allocate time to meet completion requirements. Serve as a coach and mentor for other positions in the department. Review and monitor adherence to Human Resources policies and corporate compliance procedures. Minimum qualifications for the ideal future caregiver include: Bachelor's degree in business administration, Healthcare Administration, or related field and six years of experience in product development, project management, health care management, business development or related field OR Master’s Degree and five years of related experience Demonstrated team, leadership, organizational, financial management and problem-solving skills Knowledge of statistical and financial analysis, primary research, and business plan development Strong presentation, communication and training skills Preferred qualifications for the ideal future caregiver include: Master’s degree Healthcare experience Knowledge of commercial and government insurance programs and employer benefit strategy Medicare knowledge Proven track record of achieving goals and milestones Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Coordinate donor and volunteer activities, develop funding proposals, and collaborate on philanthropic projects to support Cleveland Clinic's fundraising priorities. | Bachelor’s Degree with at least three years of experience in project management, donor relations, event management, or corporate sponsorship solicitation. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Assistant Director of Development Programs, Research Location Cleveland Facility Remote Location Department Philanthropy Institute-Philanthropy Institute Job Code T98820 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside a passionate team to make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Assistant Director of Development Programs, Research, you play a vital role in facilitating various activities and programs that support the fundraising priorities of Cleveland Clinic under the direction of the Senior Director. Additionally, this position offers work/life balance, a supportive culture, and an established career path with eligibility for job growth opportunities. Come find your place at Cleveland Clinic and make a lasting difference in your community. A caregiver in this position works remotely out of Ohio, Monday – Friday from 8:00am – 5:00pm. A caregiver who excels in this role will: Identify individual and corporate sponsorship prospects, volunteers and donors using various databases, physicians, volunteers and internal colleagues. Strategically involve volunteers in planning aspects of events and initiatives to incorporate a broader scope of participation. Coordinate donor, sponsor or volunteer interests with the priorities of the organization and develop funding proposals to match interests with needs. Coordinate donor communications and stewardship reports for donors concerning Cleveland Clinic priorities, needs and use of their gifts. Collaborate with centralized internal colleagues to develop and execute philanthropic projects, such as foundation grant applications, cause marketing efforts, fundraising events support and annual fund. Minimum qualifications for the ideal future caregiver include: Bachelor’s Degree Minimum of three years of experience in Project Management, Donor Relations, Event Management, Marketing or Soliciting of Corporate Sponsors. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to operate a computer and other office equipment. Ability to travel throughout the hospital system. Ability to communicate and exchange accurate information. Personal Protective Equipment: Follows standard precautions using personal protective equipment. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Managing diverse projects, process improvements, and supporting departmental efficiency in a healthcare setting. | Requires healthcare administration experience, healthcare-related program development, and familiarity with oncology and infusion drugs, which are not present in your background. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Administrative Program Coordinator II Location Cleveland Facility Remote Location Department RCM Pre Access-Finance Job Code T24036 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As an Administrative Program Coordinator II, you will manage diverse projects, identify process improvements, and enhance departmental efficiency and cohesion to support Hematology/Oncology and Non-Oncology Infusion Services at Cleveland Clinic. A caregiver in this role exhibits precision in invoice validation, data entry, and documentation while efficiently managing multiple priorities in a fast-paced environment. You will demonstrate strong written and verbal communication for effective cross-functional and vendor collaboration, adapt quickly to new systems and tools, and apply robust problem-solving skills to drive continuous improvement. A caregiver in this position works remotely out of Ohio or Florida, Monday – Friday 8:00am-4:30pm. A caregiver who excels in this role will: Function as a liaison and administrative, technical and operational resource. Initiate or lead less complex projects. Coordinate policy evaluation and implementation. Identify operational improvement opportunities to create an efficient workplace. Develop communications, databases and budget summaries. Lead orientation and records management activities and ensure standards are maintained. Develop and update interdepartmental education programs. Assist with the scheduling, coordination, preparation and communication of meetings. Facilitate and attend meetings and record key outcomes. Identify key milestones and deadlines. Communicate project status and requirements to achieve results. Research, analyze and organize information for presentations. Assist department leadership with large or complex projects. Minimum qualifications for the ideal future caregiver include: Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience Strong computer skills and experience with software applications May require a license based on department/institute needs Preferred qualifications for the ideal future caregiver include: Bachelor’s Degree in Business Administration, Healthcare Administration or a related field Healthcare or related organization experience Experience developing healthcare, financial or education programs Knowledge of oncology and infusion drugs (J-codes) Familiarity with pharmacy-related processes Project coordination experience Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to travel throughout the hospital system Ability to communicate and exchange accurate information In some locations, ability to move to 25 pounds Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Developing and implementing payer contracting and business development strategies, managing relationships with payers and partners, and overseeing contract negotiations. | Bachelor’s degree in a related field, 10+ years healthcare management experience in managed care, extensive knowledge of healthcare finance and operations. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Assistant Director, Payer Contracting and Business Development Location Cleveland Facility Remote Location Department Market and Network Services MNS-Finance Job Code T98125 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. The Assistant Director Business Development and Payer Contracting partners with leadership to develop and implement payer contracting and business development growth strategies and processes, payer operations processes. In this position, you will manage relationships with third-party payers, community physicians, and employers. Works with partners to develop analytics to support contract negotiation, growth strategies, risk capture, population health and contract analysis and implementation efforts as well as product strategies and payer operations. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. Candidates for this position are preferred to reside in Ohio, Nevada, or Florida. A caregiver who excels in this role will: Analyze markets from a strategic perspective, develop managed care strategies and tactics by market, nationally and at the state level. Provide work direction and leadership to regional and national caregivers teams within MNS to support the following lines of business including but not limited to: Medicaid, transplants, centers of excellence, regional PPOs, and single case agreements. Develop and implement market and network services goals including but not limited to managed care contracting goals and objectives ensures their execution. Recommend and gain support from MNS leadership, institute leaders and operations to ensure optimal implementation of the business development and managed care contracting strategies. Maintain awareness of market, payer, and competitive managed care activities and adjust strategies accordingly. Work with contract managers, operations, and clinical caregivers to ensure effective implementation of new and renegotiated contracts and to resolve problem payer issues. Communicate effectively with leadership, operations, and contract managers on the status of contracting and problem payer issues. Review and negotiate contract language and pricing terms in accordance with budgetary objectives and policy and procedures to maximize benefit to the company. Represent the company to payers and regulatory authorities in matters related to payer account management. Manages not less than 1/3 of the net reimbursement from managed care payers. Effectively communicates trends and issues to corporate managed care through ad hoc communications, monthly and quarterly reports. Work with corporate managed care to recommend changes in contracting and reimbursement guidelines to ensure achievement of reimbursement maximization as it relates to managed care. Develop playbooks for contracting segments including but not limited to transplant, vision, dental, behavioral health, and value-based contracting to aid in the development of the contract managers and senior contract managers. Minimum qualifications for the ideal future caregiver include: Bachelor’s degree in Finance, Accounting, Business, or Healthcare Administration or related field. Ten years healthcare management experience in a managed care environment. Extensive knowledge of healthcare planning, finance, marketing, reimbursement, operations, and related activities. Experience leading process improvement activities across cross functional teams and organization Preferred qualifications for the ideal future caregiver include: Master’s degree Experience managing contracts for regional systems offering comprehensive services Experience working with various insurance plans and diverse healthcare services Physical Requirements: Requires prolonged periods of sitting with a light amount of physical work, with maximum lifting of 20 pounds. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Develops and implements payer contracting and business development strategies, manages relationships with payers and providers, and oversees contract negotiations and market analysis. | Requires extensive healthcare management experience, strategic and operational expertise, and knowledge of payer and managed care activities. | Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. The Assistant Director Business Development and Payer Contracting partners with leadership to develop and implement payer contracting and business development growth strategies and processes, payer operations processes. In this position, you will manage relationships with third-party payers, community physicians, and employers. Works with partners to develop analytics to support contract negotiation, growth strategies, risk capture, population health and contract analysis and implementation efforts as well as product strategies and payer operations. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. Candidates for this position are preferred to reside in Ohio, Nevada, or Florida. A caregiver who excels in this role will: • Analyze markets from a strategic perspective, develop managed care strategies and tactics by market, nationally and at the state level. • Provide work direction and leadership to regional and national caregivers teams within MNS to support the following lines of business including but not limited to: Medicaid, transplants, centers of excellence, regional PPOs, and single case agreements. • Develop and implement market and network services goals including but not limited to managed care contracting goals and objectives ensures their execution. • Recommend and gain support from MNS leadership, institute leaders and operations to ensure optimal implementation of the business development and managed care contracting strategies. • Maintain awareness of market, payer, and competitive managed care activities and adjust strategies accordingly. • Work with contract managers, operations, and clinical caregivers to ensure effective implementation of new and renegotiated contracts and to resolve problem payer issues. • Communicate effectively with leadership, operations, and contract managers on the status of contracting and problem payer issues. • Review and negotiate contract language and pricing terms in accordance with budgetary objectives and policy and procedures to maximize benefit to the company. • Represent the company to payers and regulatory authorities in matters related to payer account management. Manages not less than 1/3 of the net reimbursement from managed care payers. • Effectively communicates trends and issues to corporate managed care through ad hoc communications, monthly and quarterly reports. • Work with corporate managed care to recommend changes in contracting and reimbursement guidelines to ensure achievement of reimbursement maximization as it relates to managed care. • Develop playbooks for contracting segments including but not limited to transplant, vision, dental, behavioral health, and value-based contracting to aid in the development of the contract managers and senior contract managers. Minimum qualifications for the ideal future caregiver include: • Bachelor’s degree in Finance, Accounting, Business, or Healthcare Administration or related field. • Ten years healthcare management experience in a managed care environment. • Extensive knowledge of healthcare planning, finance, marketing, reimbursement, operations, and related activities. • Experience leading process improvement activities across cross functional teams and organization Preferred qualifications for the ideal future caregiver include: • Master’s degree • Experience managing contracts for regional systems offering comprehensive services • Experience working with various insurance plans and diverse healthcare services Physical Requirements: • Requires prolonged periods of sitting with a light amount of physical work, with maximum lifting of 20 pounds. Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Minimum Annual Salary: $112,110.00 Maximum Annual Salary: $170,955.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Support and design department project assignments and small system implementations, providing input to solution development and maintaining project documentation. | Requires 5+ years of experience in information technology, applications development/support, or operational roles utilizing relevant systems or data. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Systems Analyst III Location Cleveland Facility Remote Location Department ITD Population Health-Information Tech Div Job Code T31033 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a System Analyst III, you will participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. A caregiver in this role defines training requirements and assists with automated systems training and recommends solutions to enhance system functionality. A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday – Friday, 8:00am—5:00pm. A caregiver who excels in this role will: Support and design department project assignments and small system implementation. Provide input to solution development efforts. Complete assignments as directed. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation, and communications. Minimum qualifications for the ideal future caregiver include: Associate's degree in Information Technology, Computer Science, or related field. For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date. Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position. OR High School diploma/GED and seven years of experience. OR Bachelor’s degree and three years of experience. Preferred qualifications for the ideal future caregiver include: IT infrastructure support experience Experience with Service Account maintenance Previous experience with GPU and HPC cluster support, certificate maintenance, TLS, VIP/CNAME and DNS, Epic Cabodle, FHIR APIs Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Support and enhance Oracle ERP and related financial systems, including troubleshooting, implementation, and user support. | Requires extensive experience with applications development/support, especially in financial systems, and supporting enterprise ERP solutions. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Systems Analyst III - Finance Location Cleveland Facility Remote Location Department Corporate Accounting-Finance Job Code T31033 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Systems Analyst III, you will support Oracle ERP, EPM and FDI systems, as well as accounts payable, tax and local finance users, to maintain and enhance their systems to meet new business requirements and reporting needs. In this role, you will identify and implement solutions,and assist with feasibility analysis, estimation, planning, design, development, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion, playing a critical role in supporting the general ledger team and local finance users. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. and is required to provide off-hours support. Candidates must reside in Ohio, Florida, or Nevada to be considered for this role. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor’s degree and three years of experience Strong analytical, critical thinking and communication skills For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date Preferred qualifications for the ideal future caregiver include: Bachelor’s degree in Information Technology, Information Systems, Accounting, Finance, Healthcare Administration, or a closely related field 5+ years of hands-on experience supporting Oracle Fusion ERP Financials in a complex, highly regulated enterprise environment Direct experience supporting Oracle Tax and Accounts Payable modules, including configuration support, issue resolution, period-close activities, and collaboration with Finance stakeholders Experience supporting financial systems within a large healthcare, academic medical center, or similarly regulated organization Demonstrated experience supporting post–go-live operations, including system stabilization, enhancements, user support, and ongoing optimization Experience working within formal IT governance, change management, and release management frameworks Strong ability to partner cross-functionally with Finance, IT, external vendors, and auditors to support compliance-driven financial processes Relevant professional or technical certifications (e.g., Microsoft, CompTIA, Oracle, or equivalent) Physical Requirements: High degree of dexterity to produce materials on a computer. Requires normal or corrected vision, hearing and speech. Mobility sufficient to attend meetings. Ability to lift up to 25 pounds. The position must be available after hours for support by pager and computer dial-in. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Manage implementation and maintenance of AI education programs, serve as liaison and mentor, and oversee pilot efforts. | Requires a Bachelor's in Business or Healthcare Administration with 4-5 years of related experience, strong communication skills, and healthcare knowledge. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title AI Program Manager III Location Cleveland Facility Remote Location Department Data and Analytics-Analytics Job Code T31030 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Program Manager III in this role manages implementation and maintenance of designated programs. Plans, develops and maintains systems and procedures. Acts as a liaison between department and outside communities and serves as a coach and mentor for other positions in the department. A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday – Friday 8:00am—5:00pm. A caregiver who excels in this role will: Develop, implement, manage, and maintain operational systems and activities related to AI education and literacy. Serves as a liaison with all levels of the organization and outside community. Manage multiple priorities and projects with competing deadlines. Allocate time to meet completion requirements. Serve as a coach and mentor for other positions in the department. Review and monitor adherence to Human Resources policies and corporate compliance procedures. Serves as primary contact for commercial AI pilot efforts, managing communication and education for participants as well as pilot logistics. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Business Administration, Healthcare Administration or related field 5 years of related experience OR Master’s Degree and 4 years of experience. Knowledge of primary research and business plan development Demonstrated team, leadership, organizational, financial management and problem-solving skills Strong presentation, communication and training skills Can take appropriate action in a stressful environment Critical thinking skills, decisive judgment and the ability to work with minimal supervision Preferred qualifications for the ideal future caregiver include: Master’s Degree Experience in healthcare setting Physical Requirements: Ability to communicate and exchange accurate information. Ability to perform work in a stationary position for extended periods. Ability to work with physical records or operate a computer or other office equipment. In some locations, ability to travel throughout the hospital system. In some locations ability to move up to 25 lbs. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Support and develop information systems, analyze business processes, and assist with project documentation and automation. | Requires 1+ years of IT experience, familiarity with reporting tools like Power BI, SQL, and understanding of data integration, with a relevant degree or equivalent experience. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Systems Analyst II Location Cleveland Facility Remote Location Department Corporate Accounting-Finance Job Code T29004 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Everyone at Cleveland Clinic is a caregiver. As a member of our IT and cybersecurity team, you will do more than advance your own skills—you will directly impact patient care by supporting the tools that enable world-class services. In this role, you will complete routine support tasks and contribute to designated project assignments. You will provide input to develop effective solutions, assist with project documentation, and support operational and business objectives, including best technology practices, resource planning, task management, and communications. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. with monthly onsite team meetings. This position requires occasional off-hours and weekend support, which can be exchanged for flexible time during the week. If calendars are up to date, work may start anytime between 7:00 a.m. and 9:00 a.m., with the corresponding end time in the evening. A caregiver who excels in this role will: Complete routine support and designated project assignments. Provide input to develop solutions. Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications. Develop process flow charts and report on project status. Support the development of information system requirements. Minimum qualifications for the ideal future caregiver include: Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a High School Diploma/GED and five years of experience. OR a Bachelor’s degree and one year of experience. Completion of ITIL Foundations certification within 6 months of start date Preferred qualifications for the ideal future caregiver include: Microsoft, CompTIA or equivalent certification Experience supporting enterprise reporting and analytics, including dashboards, operational reports, and ad hoc analysis Hands-on experience with Power BI, including report development, dataset refreshes, and basic data modeling Familiarity with Oracle ERP Cloud reporting tools (e.g., OTBI, BI Publisher) Understanding how Oracle data supports downstream reporting Experience working with financial, grants, capital, or fixed asset data, including reconciliation and validation for reporting purposes Ability to analyze business processes and identify opportunities for reporting standardization and automation Exposure to SQL or similar query tools for data analysis, validation, and troubleshooting Understanding of data integration and automation concepts, including scheduled extracts, interfaces and workflow-driven reporting Experience documenting reporting requirements, data definitions and process flows Ability to partner with business stakeholders to translate reporting and automation needs into system requirements Experience working in a regulated or compliance-driven environment (healthcare, research, finance, or similar) Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Assist with feasibility analysis, system design, development, and support of automated healthcare systems, including training and documentation. | Requires 3-5 years of IT experience, preferably with healthcare applications, and relevant certifications or equivalent experience. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Systems Analyst III- Epic Prelude Location Cleveland Facility Remote Location Department ITD Digital Business Admin-Information Tech Div Job Code T31033 Shift Days Schedule 8:00am-4:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Systems Analyst III- Epic Prelude, you will assist with feasibility analysis, estimating, planning, designing, developing, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion. This role offers a unique opportunity to enhance your skills in an innovative healthcare setting. A caregiver in this position works remotely out of Ohio, Florida, or Nevada from 8:00AM – 5:00PM, with rotating on-call requirements. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor’s Degree and three years of experience ITIL Foundations Certification upon or within six months of hire Strong analytical, critical thinking, communication, problem solving and relationship building skills Preferred qualifications for the ideal future caregiver include: Bachelor’s Degree Microsoft, CompTIA or equivalent certification Epic Prelude experience Epic Prelude certification Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Oversee development, editing, and management of medical and scientific educational materials, ensuring quality and accuracy. | Minimum of 5 years in medical publishing, strong editing skills, and familiarity with medical research and resources. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Senior Medical Editor and Project Manager - Cleveland Clinic Journal of Medicine Location Cleveland Facility Remote Location Department EI Cleveland Clinic Journal Med-Research Innov and Educ Job Code T28161 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Cleveland Clinic Journal of Medicine provides state-of-the-art medical education to physicians worldwide. As a Senior Medical Editor and Project Leader, you will be responsible for overseeing all aspects of the development, management, and production of medical and scientific enduring materials and continuing medical education (CME) activities. Key responsibilities include editing and proofreading manuscripts, coordinating revisions and approvals, and ensuring the quality and accuracy of web-based educational resources and activities. A caregiver in this position works remotely from 8;00 a.m. -- 5:00 p.m. A caregiver who excels in this role will: • Edit, generate galley proofs, correspond with stakeholders (physicians and other health care professionals), coordinate revisions and approvals and prepare final proofs. • Edit timely review articles and other content with a continuing-education orientation for Cleveland Clinic Journal of Medicine’s physician audience. • Ensure content quality, accuracy and consistency with editorial and departmental style guidelines. • Verify manuscript references, data, author financial disclosures, continuing medical education requirements and compliance with copyright regulations (including securing permissions as needed). • Proofread article layouts in the final stages of production. • Research topics and perform reference and data verification as required. • Select, create, or coordinate the development of accompanying graphics, illustrations, tables, charts and videos in collaboration with authors, medical illustrators and web designers. • Manage correspondence with authors and communicate peer review results, resolving conflicts as needed. • Use online manuscript submission and peer-review system (Editorial Manager) to secure quality peer reviews. • Participate in the acquisition of physician-authored submissions. • Coordinate, maintain and monitor editorial schedules and deadlines. • Manage multiple projects and tasks to meet deadlines. • In collaboration with department leadership, develop budgets and project proposals as needed. • Provide project management and editorial support for departmental initiatives. Minimum qualifications for the ideal future caregiver include: • Bachelor's Degree in English, Journalism, Communications, or other relevant field and five years of applicable experience in medical publishing OR 10 years of applicable experience in medical publishing • Experience in the development of medical, scientific and educational materials • Strong editing and writing skills • Demonstrated medical and/or scientific editing and writing ability • Ability to understand and distill medical research • Proficient in online medical resource use • Ability to manage freelancers (editors and writers), designers and production people • Knowledge of Microsoft Office programs, in particular Word, Excel and PowerPoint • Medical publishing experience Preferred qualifications for the ideal future caregiver include: • Medical editing and computer skills • Experience using InDesign Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: • Requires ability to travel throughout the hospital to attend meetings. • Requires ability to operate computer and other office equipment. • Requires ability to create and edit documents. Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Oversee development, editing, and management of medical and scientific educational materials, ensuring quality, accuracy, and compliance. | Requires at least 5 years of applicable experience in medical publishing, strong editing skills, and familiarity with medical research and resources. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Senior Medical Editor and Project Manager - Cleveland Clinic Journal of Medicine Location Cleveland Facility Remote Location Department EI Cleveland Clinic Journal Med-Research Innov and Educ Job Code T28161 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Cleveland Clinic Journal of Medicine provides state-of-the-art medical education to physicians worldwide. As a Senior Medical Editor and Project Leader, you will be responsible for overseeing all aspects of the development, management, and production of medical and scientific enduring materials and continuing medical education (CME) activities. Key responsibilities include editing and proofreading manuscripts, coordinating revisions and approvals, and ensuring the quality and accuracy of web-based educational resources and activities. A caregiver in this position works remotely from 8;00 a.m. -- 5:00 p.m. A caregiver who excels in this role will: Edit, generate galley proofs, correspond with stakeholders (physicians and other health care professionals), coordinate revisions and approvals and prepare final proofs. Edit timely review articles and other content with a continuing-education orientation for Cleveland Clinic Journal of Medicine’s physician audience. Ensure content quality, accuracy and consistency with editorial and departmental style guidelines. Verify manuscript references, data, author financial disclosures, continuing medical education requirements and compliance with copyright regulations (including securing permissions as needed). Proofread article layouts in the final stages of production. Research topics and perform reference and data verification as required. Select, create, or coordinate the development of accompanying graphics, illustrations, tables, charts and videos in collaboration with authors, medical illustrators and web designers. Manage correspondence with authors and communicate peer review results, resolving conflicts as needed. Use online manuscript submission and peer-review system (Editorial Manager) to secure quality peer reviews. Participate in the acquisition of physician-authored submissions. Coordinate, maintain and monitor editorial schedules and deadlines. Manage multiple projects and tasks to meet deadlines. In collaboration with department leadership, develop budgets and project proposals as needed. Provide project management and editorial support for departmental initiatives. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in English, Journalism, Communications, or other relevant field and five years of applicable experience in medical publishing OR 10 years of applicable experience in medical publishing Experience in the development of medical, scientific and educational materials Strong editing and writing skills Demonstrated medical and/or scientific editing and writing ability Ability to understand and distill medical research Proficient in online medical resource use Ability to manage freelancers (editors and writers), designers and production people Knowledge of Microsoft Office programs, in particular Word, Excel and PowerPoint Medical publishing experience Preferred qualifications for the ideal future caregiver include: Medical editing and computer skills Experience using InDesign Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Requires ability to travel throughout the hospital to attend meetings. Requires ability to operate computer and other office equipment. Requires ability to create and edit documents. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Supervise IT team, oversee technology processes, and collaborate on organizational IT initiatives. | Bachelor's degree, 4-6 years of IT experience, strong technical knowledge, and project management skills. | Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Supervisor IT, you will oversee a team responsible for operational reporting as well as the development, definition, and maintenance of information systems, while maintaining hands-on oversight of key technology processes and tools. In this role, you will supervise the department’s technical and administrative functions, serve as a technical resource for team members, and collaborate across the organization to support enterprise goals. You will also ensure the implementation of initiatives aligned with both clinical and non-clinical operational needs. A caregiver in this position works remotely from 8:00 a.m. – 5:00 p.m and in the states of Ohio, Florida or Nevada. A caregiver who excels in this role will: • Supervise a team of IT professionals and oversee the technical and administrative functions of the IT Department. • Maintain hands-on responsibility for technology processes, tools and system performance. • Serve as a technical resource and mentor to team members, fostering professional growth and collaboration. • Develop and maintain effective, high-performing teams through coaching, performance reviews and engagement initiatives. • Maintain appropriate staffing levels, approve and schedule paid time off and leave requests and ensure workload balance. • Collaborate across departments to achieve organizational goals and implement initiatives that support both clinical and non-clinical units. • Assist the Director or Manager in operational and strategic planning for the IT Department, including fostering innovation, planning projects and allocating resources. • Benchmark, analyze and report on IT infrastructure and systems, making recommendations for improvement and growth. • Supervise the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software and peripherals. Minimum qualifications for the ideal future caregiver include: • Bachelor's Degree • *Additional progressively responsible work experience in IT or related field/industry may offset degree requirement.* • Four to six years of strong technical knowledge of common network, server and/or PC operating systems • Extensive application support experience with core enterprise/divisional clinical and/or business applications • Strong communication, interpersonal and project management skills • Understanding of human resource management principles, practices and procedures Preferred qualifications for the ideal future caregiver include: • Advanced knowledge of project management practices • Technical certifications in Customer Relationship Management, Computer Maintenance, Project Management, Information Security, Networking, Systems Engineering, Telecommunications and/or application support domains • Experience in IT infrastructure planning and development • Strong Epic reporting expertise, including the ability to write Clarity reports and work with Epic data sets • Skilled in SQL (including Microsoft SQL Server and Oracle SQL Developer), Clarity data sets, Tableau (dashboard creation) and SAS Enterprise Guide • Epic Certification: can be obtained after hire • Knowledge of Clarity report writing • Experience in the Revenue Cycle Pay Range Minimum Annual Salary: $84,200.00 Maximum Annual Salary: $128,412.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Lead software development teams, design healthcare IT solutions, and collaborate with clinical staff to improve patient care through technology. | Requires 15+ years of software development experience, expertise in multiple programming languages, and healthcare IT experience. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Lead Developer - Digital Innovation & Solutions Location Cleveland Facility Remote Location Department ITD Division Administration-Information Tech Div Job Code T98023 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. This role is responsible for team leadership with task assignments and managing the flow of daily operations with software design, development, and support of existing systems. You will be responsible for the design, documentation, coding, unit testing, systems testing, and deployment of software applications. In addition, you will work closely with other developers, project managers, analysts, leaders, and clinicians to obtain regular feedback on design and development. This role utilizes advanced knowledge in the field of computer science or software engineering along with advanced knowledge of software development and methodologies. A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday – Friday from 8:00am—5:00pm. A caregiver who excels in this role will: Direct the efforts of software developers and other technical team members in a team daily. Communicate clear instructions to team members. Develop a strategy that the team members can use to better reach a project’s goal. Guide team development efforts towards successful project delivery. Provide technical leadership to teammates through coaching and mentorship. Maintain high standards of software quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team Analyze, design, and coordinate the development of software systems. Iterates with team members around design and development. Determine and communicate the implications of system-level decisions on subsystems and components. Make presentations to clinicians and hospital leaders. Observe workflows. Translate clinical problems into innovative healthcare solutions. Gather business and application specific requirements. Ensure all requirements are met as well as maintained within defined project scope Bring new ideas and industry solutions to healthcare for a unique application. Keep up with industry trends both from Healthcare IT as well as from the application development perspectives. Determine whether a particular problem is caused by hardware, operating systems, software, application programs, or network failures and support as necessary. Other duties as assigned. Minimum qualifications for the ideal future caregiver include: Bachelor's degree in Computer Science, Computer Engineering or related field. A minimum of 15 years of software development experience. Offset: High School Diploma / GED or equivalent and 20 years of experience. Offset: Associate’s Degree and 18 years of experience Offset: If position is hired into the Digital Mobile Department, High School Diploma / GED or equivalent and a minimum of 10 years iOS and/or Android development experience required. Offset: If position is hired to support the ServiceNow technology, High School Diploma / GED or equivalent and a minimum of 10 years ServiceNow experience required. Offset: If position is hired to support Oracle Fusion Cloud ERP a minimum of 10 years Oracle experience required. Experience with: SOA development using SOAP and REST; mobile application development and associated libraries. Proven track record of enterprise architecture experience with large volume, high availability enterprise applications. Experience with Microsoft .NET Technology Stack and Relational Database Design. Programming languages: Microsoft C#, iOS Swift, Kotlin, Microsoft T-SQL, JavaScript, CSS3, HTML5. JavaScript Frameworks: Angular, Node, Vue, React Experience in interfacing with internal and external customers. For Information Technology Division caregivers: ITIL Foundations certification is required within 6 months of position start date Preferred qualifications for the ideal future caregiver include: Healthcare experience in a large organization Experience with APIs, microservices, and data integration Knowledge of integration platforms (e.g., HL7, FHIR, API management tools) Proficiency in cloud platforms (Azure, GCP) and on-premise infrastructure Understanding of database systems and data flow management Web development experience Strong understanding of system monitoring, troubleshooting, and performance optimization Knowledge in infrastructure automation and configuration management tools The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Lead and manage enterprise infrastructure support teams, oversee budgets, and align operations with organizational goals. | Bachelor's degree in a related field, ITIL certification within 6 months, 4+ years of leading technical teams, experience with cloud and data center management. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Manager, Enterprise Platform Support Location Cleveland Facility Remote Location Department ITD Enterprise Platform Support-Information Tech Div Job Code T98478 Shift Days + Call Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. This caregiver will work in Enterprise level administration and management of both physical and virtual systems within on-premises data centers as well as Cloud hosted systems and Applications. Cloud management experience with Azure, AWS and IBM Cloud are highly preferred, along with traditional on-site support. While not a hands-on technical role, this caregiver will demonstrate strong leadership to guide teams managing both full-time employees and contracted support towers. The ideal caregiver will have a deep understanding of infrastructure operations, budget management and the ability to align operational support with the organization’s strategic goals and standard. A caregiver in this position works remotely out of Northeast Ohio, Monday-Friday 8:00am—5:00pm, with in-office requirements once every two weeks. A caregiver who excels in this role will: Provide leadership to direct and indirect reports Manage both Full time Employees and Contracted Staff. Lead all human resources responsibilities for assigned staff. Manage operating and capital budgets, review finances on a monthly basis, disclose reasons for variances to leadership, drive efficiencies in the business, and achieve all financial goals. Manage operational teams for both on-premises and cloud-based platforms Manage multiple teams within the department to deliver different enterprise services. Document and maintain departmental operational policies and procedures. Promote the continued education, training, and development of staff. Communicate appropriate corporate compliance standards and procedures for all employees. Support the execution of agile practices throughout squads in partnership with Domain Advisor Supervise team(s) and administers performance reviews and evaluations, staff counseling, etc. for assigned staff. Build overall employee engagement and professional development across respective squads. Minimum qualifications for the ideal future caregiver include: Bachelor's degree in Computer Science, Management Information Systems or Business Administration or related field. ITIL Foundations certification required within 6 months of position start date. Four years of functionally related technical experience leading people, process, or technology. OR additional two years of leading people may offset the degree requirement. Demonstrated experience with financial budget planning, managing, analysis and reporting. Experience in understanding human resources practices to include recruitment and retention conflict resolution, group dynamics, diversity understanding etc. Preferred qualifications for the ideal future caregiver include: Technical Experience in Servers, Storage and Data Center Management Technical Experience in Virtualization and Cloud services Technical Experience with backup systems and disaster recovery Physical Requirements: Typical physical demands include a moderate degree of dexterity to produce materials on a computer. This position requires normal or corrected vision and hearing and the ability to verbally communicate with employees and patients. Physical demands include office work and the mobility sufficient to attend meetings throughout the Clinic. This position must be available after hours for support. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Coordinate and implement safety, quality, and patient experience improvement initiatives within a healthcare setting, ensuring compliance and fostering continuous improvement. | Requires healthcare experience, knowledge of safety and quality standards, and project management skills, which are not present in your current profile. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Safety Quality Patient Experience - Specialist I Location Cleveland Facility Remote Location Department Transplant Center-Chief Of Staff Division Job Code T97901 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join Cleveland Clinic where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic strives to be an international leader in patient safety. As a Safety Quality and Patient Experience (SQPE) Specialist, you will direct our safety, quality and patient experience work. In this role, you will gain ample resources to learn and grow and comprehensive benefits that invest in your health, your physical and mental well-being and your future. A caregiver in this position works on a hybrid schedule out of Northeast Ohio, with one day per week onsite at Main Campus, Monday – Friday 8:00AM—5:00pm. A caregiver who excels in this role will: Direct safety, quality, and patient experience work within assigned scope of responsibility. Coordinate and implement improvement initiatives using the Cleveland Clinic Improvement Model. Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics. Participate in engraining the safety, quality, and experience requirements as outlined by regulatory and accreditation bodies. Manage performance improvement regarding SQPE with all departments providing patient care. Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff. Act as the primary resource for staff to facilitate overall operations of programs. Develop meaningful quality assurance and improvement activities with clinical and operations leadership to establish when a deviation in standard practice has occurred. Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care. Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation. Incorporate regulatory and accreditation standards into improvement activities around SQPE. Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance. Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations. Drive continuous improvement activity around quality, safety and patient experience priorities and coordinate improvement projects. Facilitate dashboard reviews, data analysis and decision-making from data. Manage stakeholder relationships, project risks and project changes. Lead projects and facilitate multidisciplinary teams leveraging advanced continuous improvement and project management tools. Coach smaller improvement teams to success with their quality improvement projects at the local level. Report on medical errors/near misses and corrective actions taken. Oversee the management and use of medical error information. Apply the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE. Minimum qualifications for the ideal future caregiver include: Bachelor’s Degree in Nursing, Healthcare Administration, Business, Engineering or a related field Five years of related experience with SQPE and performance improvement programs or related healthcare experience Master’s degree can offset two (2) years of related experience. Experience working with Joint Commission, HFAP or CMS surveys and processes, preferably in a leadership/coordinator role In-depth knowledge of patient safety best practices, Joint Commission standards and conditions of participation Familiarity with basic statistical analysis, continuous improvement tools and change management technique Certified Patient Safety Professional (CPPS) within two years of hire Preferred qualifications for the ideal future caregiver include: Master’s Degree Current licensure as a Registered Nurse (RN) Certified Professional in Healthcare Quality (CPHQ) Healthcare Accreditation Certification Program (HCAP), Certified Joint Commission Professional (CJCP), Process Improvement Certification, Certification in Infection Control (CIC) or Certified Patient Experience Professional (CPXP) Clinical experience Transplant related experience Transplant regulatory experience Physical Requirements: Ability to communicate and exchange accurate information. Ability to perform work in a stationary position for extended periods. Ability to work with physical records or operate a computer or other office equipment. In some locations, ability to travel throughout the hospital system. In some locations the ability to move up to 25 lbs. Personal Protective Equipment: Follow standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Oversee all aspects of e-learning design and project management, collaborating with subject matter experts and multimedia specialists. | Requires a bachelor's degree in Business or related field with 3+ years of project management experience, and experience with eLearning tools like Articulate Storyline, LMS, and ADDIE model. | Project Manager II : e-learning Instructional Designer Req#: 320696 Location: Remote Professional Area: Administrative and Business Professionals Department: 1000 EI Administration Education-Research Innov and Educ Job Code: T99117 Schedule: Full Time Shift: Days Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Project Manager II, you will oversee all aspects of e-learning design. In this role, you will use a variety of instructional design techniques and software applications to create and develop web-based learning. You will manage client relationships and project work plans, collaborate with subject matter experts to write engaging and appropriate content, and consult with multimedia and programming specialists to identify graphic elements and interactive components. You will also use storyboards, templates, and other tools to produce high-quality professional courseware. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. Candidates must reside in OH, FL or NV to be considered for this position. A caregiver who excels in this role will: • Manage all aspects of small projects or phases of larger projects. • Coordinate the activities of a project team under the direction of Project Manager III or IV. • Achieve operational objectives by contributing information and recommendations to strategic plans and reviews. • Prepare and complete action plans. • Implement production, productivity, quality, and customer-service standards. • Resolve problems. • Completes audits and identify trends. • Determine system improvements and implement changes. • Meet financial objectives by participating in developing forecasting requirements. • Participate in preparing an annual budget and scheduling expenditures. • Analyze variances and initiate corrective actions. • Set and continually manage project expectations with team members and other stakeholders. • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests. • Explore opportunities to add value to job accomplishments. Minimum qualifications for the ideal future caregiver include: • Bachelor’s Degree in Business or a related field and three years of experience coordinating or managing various projects • OR High School Diploma/GED and seven years of experience • OR Associate’s Degree and five years of experience • OR Master’s Degree and two years of experience • Effective relationship building skills Preferred qualifications for the ideal future caregiver include: • Project Management Certification (PMP) • Experience with eLearning design and development • Experience with Articulate Storyline, Apply ID Theory, Learning Management Systems (LMS) and the ADDIE model • Project Management and Visual design skills • Experience editing videos Physical Requirements: • Ability to perform work in a stationary position for extended periods • Ability to operate a computer and other office equipment • Ability to communicate and exchange accurate information • Ability to travel throughout the hospital system • Must have own transportation to travel to multiple sites. Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug-free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity Poster Cleveland Clinic Health System is pleased to be an equal employment employer.

Manage implementation and maintenance of AI education programs, serve as liaison and mentor, and oversee pilot efforts. | Bachelor's or Master's in Business or Healthcare Administration with 4-5 years of related experience, strong leadership and communication skills. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title AI Program Manager III Location Cleveland Facility Remote Location Department Data and Analytics-Analytics Job Code T31030 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Program Manager III in this role manages implementation and maintenance of designated programs. Plans, develops and maintains systems and procedures. Acts as a liaison between department and outside communities and serves as a coach and mentor for other positions in the department. A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday – Friday 8:00am—5:00pm. A caregiver who excels in this role will: Develop, implement, manage, and maintain operational systems and activities related to AI education and literacy. Serves as a liaison with all levels of the organization and outside community. Manage multiple priorities and projects with competing deadlines. Allocate time to meet completion requirements. Serve as a coach and mentor for other positions in the department. Review and monitor adherence to Human Resources policies and corporate compliance procedures. Serves as primary contact for commercial AI pilot efforts, managing communication and education for participants as well as pilot logistics. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Business Administration, Healthcare Administration or related field 5 years of related experience OR Master’s Degree and 4 years of experience. Knowledge of primary research and business plan development Demonstrated team, leadership, organizational, financial management and problem-solving skills Strong presentation, communication and training skills Can take appropriate action in a stressful environment Critical thinking skills, decisive judgment and the ability to work with minimal supervision Preferred qualifications for the ideal future caregiver include: Master’s Degree Experience in healthcare setting Physical Requirements: Ability to communicate and exchange accurate information. Ability to perform work in a stationary position for extended periods. Ability to work with physical records or operate a computer or other office equipment. In some locations, ability to travel throughout the hospital system. In some locations ability to move up to 25 lbs. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Oversee implementation and maintenance of operational systems, serve as liaison, manage multiple projects, and mentor caregivers. | Bachelor’s in Business or Healthcare Administration and 5-6 years of related experience, with preferred healthcare experience. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Program Manager IV Location Independence Facility Business Operations Center Department HC Corp Admin-Center for Connected Care Job Code T33035 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Program Manager IV, you will oversee the implementation and maintenance of your assigned area, working diligently to ensure efficiency and alignment with goal initiatives. You will plan, develop and maintain various systems and procedures while serving as a liaison between your department and outside communities. This position offers an excellent way to utilize your multitasking, financial, critical-thinking and forward-thinking skills to support a dedicated and innovative team of fellow caregivers. This is a remote position. A caregiver in this position Monday through Friday from 8:00am to 4:30pm with some evenings. A caregiver who excels in this role will: Develop, maintain, manage and implement operational systems and activities. Serve as a liaison with all levels of Cleveland Clinic and the outside community. Manage multiple projects and priorities. Serve as a coach and mentor for other caregivers. Review and monitor adherence to Human Resources policies and corporate compliance procedures. Minimum qualifications for the ideal future caregiver include: Bachelor’s Degree in Business Administration, Healthcare Administration or a related field and six years of related experience OR Master’s Degree and five years of related experience Knowledge of statistical and financial analysis, primary research and business plan development Preferred qualifications for the ideal future caregiver include: Healthcare experience Why You'll Love Working with Us: 403(b) Savings & Investment Plan Investment Pension Plan (IPP) Tuition Reimbursement Paid Time Off (PTO) Employee Discounts Dental and Vision Plans Life Insurance and Disability Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.