Cleveland Clinic

Manage medium- to large-scale projects as the primary contact, delivering operational and financial objectives while coordinating stakeholders and system improvements. | Requires at least five years of project management experience, including IT or financial systems, and a bachelor's degree; a master's degree and PMP certification are preferred. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Project Manager IV NE Location Cleveland Facility Remote Location Department EI Administration Education-Research Innov and Educ Job Code D99888 Shift Days Schedule 8:00am-4:30pm Job Summary Manages all aspects of project and provides a single point of contact for the projects. Leads/manages multiple medium to large size projects, leveraging advanced project management tools to deliver results. Accomplishes project objectives by planning and evaluating project activities. Job Details Responsibilities: Manages all aspects of project and provides a single point of contact for the projects. Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing changes. Meets financial objectives by forecasting requirements; assists in preparing an annual budget; scheduling expenditures, analyzing variances; initiating corrective actions. Sets and continually manages project expectations with team members and other stakeholders. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Other duties as assigned. Education: Bachelor's degree in business or related field. Master’s degree preferred. Certifications: Project Management Certification (PMP) preferred. Complexity of Work: Experience creating and maintaining a project plan from inception through completion. Effective relationship building skills are required. Work Experience: Minimum of five years project management experience in assigned area which may include experience in implementing and supporting a major IT system in a clinical or system analyst capacity, experience involving complex financial system applications, etc. Offset: Master’s degree and four years of experience. Physical Requirements: Manual dexterity to operate office equipment. May require periods of sitting, standing and the ability to walk to various locations throughout the health system to attend meetings. Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person. Must have own transportation to travel to multiple sites. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer.

Lead enterprise AI governance, coordinate AI implementations, develop strategic policies, and collaborate with legal and compliance teams on responsible AI adoption. | Requires a bachelor's degree, 10+ years of relevant experience including three years managing large-scale projects, leadership in complex projects, and knowledge of AI governance frameworks. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Senior Program Administrator - AI Location Cleveland Facility Remote Location Department Data and Analytics-Analytics Job Code 001584 Shift Days Schedule 8:00am-5:00pm Job Summary Researches, develops, administers and evaluates programs/projects in response to the identified needs of the Division. Responsible for developing strategies to drive enterprise initiatives and budget management in conjunction with senior medical and administrative leaders throughout the Division. Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Senior Program Administrator, you will research, develop, administer, and evaluate programs and projects in response to the identified needs of the Division, with a primary focus on coordinating enterprise-wide AI governance activities. In this role, you will oversee the coordination and review of AI implementations across the organization, promote AI literacy, and collaborate with senior medical and administrative leaders to develop strategies that drive enterprise initiatives and support budget management. You will serve as the Operational Co-Chair of Cleveland Clinic’s AI Task Force, coordinate with stakeholders across the organization, and partner with Compliance and Legal to ensure AI is implemented responsibly, with attention to safety, security, ethics, and regulatory compliance. In this position, you will advance enterprise AI governance strategies by developing and scaling processes for AI requests, refining governance frameworks, and supporting strategic initiatives. You will co-chair the AI Task Force, maintain and improve enterprise AI governance processes, develop and update AI policies in response to industry changes, and monitor the evolving AI regulatory landscape. You will also represent Cleveland Clinic at AI governance forums and promote responsible AI practices through established frameworks, such as the National Institute of Standards and Technology (NIST) AI Risk Management Framework, ensuring alignment with applicable regulations and organizational policies while supporting the responsible adoption and implementation of AI technologies throughout the organization. A caregiver in this role works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m., with approximately 5% travel as needed. To be considered for this position, caregivers must reside in Ohio. A caregiver who excels in this role will: Act as the primary liaison for highly complex initiatives and with organizational impact for the Division. Set and drive goals and timelines as they relate to initiatives. Create an effective plan to meet objectives. Provide clarity around objectives, including metrics, baselines, and targets. Communicate plans and status to stakeholders, including team, sponsors and executive leadership. Drive accountability around commitments across project teams. Ensure results can be incorporated into daily business practices. Create systems and processes to measure results over time. Research, perform analysis, compile data, and advise Division leadership relative to long- or short-term strategies. Other duties as assigned. Minimum qualifications for the ideal future caregiver include: Bachelor’s Degree in Business, Healthcare or a related field Ten years of relevant experience with three years of managing large projects Leadership experience over complex projects or a team of professionals Experience planning and implementing systems and procedures Preferred qualifications for the ideal future caregiver include: Master’s Degree Experience leading or supporting AI governance programs, preferably in healthcare or another regulated industry Knowledge of responsible AI frameworks, AI policy development, AI risk management, bias mitigation, compliance, privacy, and enterprise stakeholder management Physical Requirements: Manual dexterity sufficient to operate a personal computer and other office and laboratory equipment. Must be able to sit for one hour or more. Must be able to work under stressful conditions. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer.

Lead digital strategy, manage website and user experience, oversee search visibility including AI platforms, and manage digital marketing teams. | Bachelor's degree, 7+ years web-related experience with 3+ years managerial experience, proficiency in SEO and digital marketing technologies, strong communication skills. | At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Director Digital Marketing Services - SEO/Brand Visibility Location Beachwood Facility Cleveland Clinic Administrative Campus Department Center for Consumer Hlth Info-Marketing Job Code T98900 Shift Days Schedule 8:00am-5:00am Job Summary Job Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As Director, Digital Marketing Services, you will organize, plan and direct digital activities for Cleveland Clinic. In this role, you will plan and execute digital capabilities to ensure timely and cost-effective implementation, maintain consistent online customer experiences and brand positioning, and ensure digital processes support organizational goals and objectives. You will collaborate with marketing account services, corporate communications, marketing communications, mobile and digital engagement teams to translate marketing objectives into effective digital channel experiences. This highly visible role directly influences the majority of website traffic at Cleveland Clinic, making it central to organizational success and digital strategy. You will lead the evolution of digital search beyond traditional SEO to include AI search and visibility, positioning Cleveland Clinic at the forefront of emerging search technologies and supporting its continued leadership in AI in healthcare. The position carries significant organizational visibility and impact, requiring a forward-thinking approach to ensure Cleveland Clinic remains at the forefront of industry trends and ahead of competitors. A caregiver in this role works remotely Monday through Friday, from 8:00 a.m. – 5:00 p.m. A caregiver who excels in this role will: Organize, plan and direct digital activities for Cleveland Clinic. Manage ClevelandClinic.org and Cleveland Clinic's other public-facing web sites. Direct the website strategy in support of enterprise business and marketing objectives, as well as day-to-day management of website content and design, and overall user experience. Include management of digital marketing professionals. Collaborate with the Content & Creative services teams for writing and design support. Handle large and complex mission-critical projects for our public-facing web sites. Oversee the collection and reporting of metrics associated with the programs. Manage the Cleveland Clinic web site content management system, user experience and discoverability of Cleveland Clinic content. Lead the management and expansion of Cleveland Clinic's online library of digitized assets, including videos and images. Provide digital services to support Cleveland Clinic business and marketing initiatives. Direct the deployment of digital resources - content, design, user experience, project management and programming – against Cleveland Clinic business and marketing initiatives. Evaluate and prioritize requests, make assignments, monitor performance and ensure on-time, on-budget delivery. Lead and manage the SEO team comprised of analysts and associates, ensuring alignment with assigned service lines to optimize content effectively for search engines and AI-driven platforms. Develop and implement innovative SEO strategies to maximize search ranking, brand visibility, and traffic across traditional search engines, including Google, and emerging AI search technologies, including visibility across LLMs. Monitor SEO performance, analyze website traffic, and identify opportunities for growth and improvement, given that 80–90% of website traffic comes from search. Push the team to explore and succeed in newer spaces beyond Google, adapting to the evolving digital landscape. Ensure the SEO strategy serves as a key pillar of the overall digital marketing approach, supporting broader organizational goals. Provide mentorship and support to analysts and associates, fostering learning agility, curiosity, and adaptability within the team. Engage with stakeholders to report progress, share insights, and align SEO initiatives with organizational objectives. Other duties as assigned. Minimum qualifications for the ideal future caregiver include: Bachelor's degree in Business, Marketing, Internet/Digital Marketing, Computer Science or related field Seven years of web-related experience inclusive of three years of managerial and business to consumer marketing experience Demonstrated ability to effectively organize, plan, direct, manage and maintain an effective web presence Excellent written and verbal communication skills Working knowledge of web related technologies, current web trends as well as other media development processes and social media marketing initiatives Preferred qualifications for the ideal future caregiver include: Master’s degree Experience leading SEO team Proven expertise in SEO and brand visibility Experience formally managing teams of individual contributors (8+ team members) Experience with content optimization for both legacy and emerging platforms (Google, AI search, LLMs) Demonstrated adaptability, learning agility, curiosity, and proven ability to lead teams through changing industry landscapes Strong interpersonal skills to support diverse teams and communicate effectively with stakeholders Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. Ability to travel throughout the hospital system Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer.