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Help configure and maintain the Salesforce application on the Salesforce Government Cloud platform, ensuring optimal performance and compliance with federal standards. Oversee release management processes and coordinate with development teams to deploy updates and new features. | Candidates must have an active Salesforce Administrator certification and at least 2 years of experience as a Salesforce Administrator. U.S. Citizenship or a Green Card is required due to federal contract requirements. | Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Transportation (DoT ). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. What You Will Do: Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards. Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements. Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features. Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices. Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations. Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce. Create and maintain technical documentation for system configurations, release processes, and project deliverables. Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability. Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet government standards. Assisting in the development and configuration of Salesforce functionality, including automation, page layouts, and data flows. Managing user accounts, roles, permissions, profiles, and security settings. Collaborating with business analysts and testers to deliver maintainable, high-quality application components supporting grants lifecycle workflows. Support data migration, creating and maintaining technical documentation, monitoring system performance, and supporting gate reviews for system lifecycle checkpoints. What You Will Bring With You: Active Salesforce Administrator certification. 2+ years as a Salesforce Administrator for large production orgs. 2+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX). Candidate must be able to obtain and keep a Public Trust clearance U.S. Citizenship or a Green Card is required due to federal contract requirements Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: Bachelor’s degree in a computer related discipline will be preferred Prefer a candidate with an active Public Trust or Secret Clearance. Salesforce Advanced Administrator certification or other technical Salesforce certifications. Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes. Understanding of federal government security standards and experience supporting ATO processes. Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.) #DMX24 #Indeed #Li-CC1 #Clearance #icfsalesforce #icfns #DOTR25 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,094.00 - $137,860.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Conduct scheduled virtual consultations via Zoom and guide clients through personalized benefit options and enrollment. Maintain clear and accurate client records while providing professional, client-first support throughout the process. | Strong communication and interpersonal skills are essential, along with being organized and self-driven. Prior experience in customer service or consultative roles is a plus, but not required. | Location: 100% Remote (U.S. Based) Employment Type: Full-Time / Flexible Hours Compensation: $90,000–$120,000/year Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals Overview AO Globe Life is actively hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This role is ideal for recent or soon-to-be graduates with degrees in business, marketing, communications—or for anyone who thrives in a people-focused, service-first environment. We provide hands-on training, all leads, and a structured support system to help you succeed while working from anywhere. Key Responsibilities Conduct scheduled virtual consultations via Zoom Guide clients through personalized benefit options and enrollment Maintain clear and accurate client records Provide professional, client-first support throughout the process Participate in ongoing mentorship, development, and team training sessions Build meaningful relationships that support both the client and your long-term career success Qualifications Strong communication and interpersonal skills Organized, self-driven, and comfortable working independently Confident on video and experienced with digital tools and virtual platforms Passion for helping others and contributing to a greater mission Prior experience in customer service or consultative roles is a plus, but not required Must be authorized to work in the U.S. Must have a reliable internet connection and a Windows-based laptop with a working webcam What We Offer 100% remote role with flexible scheduling Weekly pay with commission-based earnings All warm, pre-qualified leads provided—no cold calling Vested renewal structure for long-term income growth Equity opportunity and monthly/quarterly performance bonuses Full training and licensing support Clear path to leadership for high-performing team members Supportive, people-first team culture About AO Globe Life AO Globe Life serves union members, credit union clients, and veterans across the U.S., providing supplemental benefit options that help protect their families’ financial futures. With a legacy spanning 70+ years, we continue to grow by empowering our agents to make a lasting impact—remotely, flexibly, and with integrity. If you're looking to launch a career that blends purpose, flexibility, and long-term opportunity—apply today. We’re ready to support your success.

You will handle escalated tickets requiring human judgment and consult with users to achieve desired outcomes. Additionally, you will design AI-powered support systems that significantly reduce ticket volume before reaching a human. | The ideal candidate should have 3+ years in customer support/success with a proven track record of building support systems. Familiarity with engineering concepts and demonstrated experience in AI adoption are also essential. | About Obvious We're building an AI‑native workspace—an operating system for work that puts co‑intelligence at the center. Start with data or an idea, describe your goal, and Obvious goes to work: running analysis, searching the web, writing documents, generating tables, designing presentations, visualizing data, building dashboards, and more. As Steve Jobs imagined the personal computer as a bicycle for the mind, Obvious imagines AI as a garden for the mind. Less mechanical acceleration. More organic cultivation. What if, instead of just vibe coding, you could vibe‑work? What if getting from idea to done wasn't so opaque, stubborn, and high‑latency? What if there was a way to consistently deliver work that feels like it came from the best version of you on your best day? That's Obvious. This role reports to: VP of Customer Success and Support Why we're hiring for this role We're building support infrastructure that scales from 0 to 1 million users. You'll use Obvious itself to build the support system. You'll create AI agents that read our codebase and auto-generate help articles. Build workflows that resolve issues without requiring tickets to be filed. Design systems that teach users how to succeed before they need to ask for help. Handle escalated tickets that require human judgment and consult with users to achieve desired outcomes. You'll be the first support hire at Obvious, working embedded within the Build team and alongside product and engineering teams daily. You'll have a seat at the table for product decisions and will influence what gets built. What makes this role special If you've ever wanted to fix bugs without writing code or needing an engineer's help? You can do that in Obvious. You don't have to be an engineer; however, you should be familiar enough with engineering concepts to accomplish the tasks you set out to do. We need someone at the forefront of this next wave of technology. You should be a trendsetter in using AI: the person others look to for AI support. We are small and talent-dense. Among our founding team, we have world-class builders, former founders, and leaders from companies like Netflix, Google, Uber, Meta, Instacart, Shopify, Apple, and Twitter (X). If you're excited to build the future of scalable support infrastructure, join us. In this role you will: Handle escalated tickets requiring human judgment and consult with users on achieving outcomes from Obvious Design AI-powered support systems that reduce ticket volume by 80%+ before reaching a human Use Obvious to build Obvious support (for example: we have an Obvious project that reads our GitHub repo and writes help articles automatically) Fix bugs and solve product issues using Obvious without writing code or waiting for engineering Create AI agents that handle common support scenarios end-to-end Work embedded with product and engineering—influence what gets built based on support insights Own the entire support experience: strategy, tooling, processes, metrics, help center, knowledge base, community Establish an AI-powered support culture that scales with a human element Demonstrate capability through creation: use Obvious to build something for support during the interview (prototype + presentation) Set the standard for how AI transforms support You will thrive in this role if you have: 3+ years in customer support/success with proven track record building support systems, not just using them Familiarity with engineering concepts—APIs, data models, system architecture, debugging, technical problem-solving Demonstrated experience at the forefront of AI adoption with a track record of being a trendsetter who's introduced AI workflows that others adopted Consultative mindset. You help users achieve their goals, not just answer questions Experience at high-growth startup (bonus: founding team experience) Deep familiarity with support tools (Zendesk, Intercom) and their limitations Resourcefulness with AI, automation platforms, APIs, no-code tools Systems thinking, technical writing, data analysis, product thinking Comfort working embedded with product/engineering teams What great looks like AI trendsetter: At the forefront of the next wave. Proven experience pushing boundaries of what AI can do in support. The person others ask "how did you do that?" You invent new applications, not just use tools. Can-do mentality: Operate like you can do anything. Familiar enough with engineering concepts to debug issues, build automation, fix problems. Consultative: Don't just solve tickets, consult on outcomes. Ask the right questions, understand goals, and build guides to success. Systems thinking: See a queue and think "how do I eliminate 90% of these?" Build infrastructure, not just answer questions. Builder mindset: Built systems from scratch. Automated yourself out of repetitive work and considered it a win. Extreme autonomy: Figure out what needs doing. Comfortable with ambiguity and making decisions with incomplete information. Impeccable judgment: Know when to automate and when to add human touch. "Scale" means "smarter," not "worse." High agency, low ego: Care about impact, not boundaries. Open to feedback from anyone. Velocity: Unreasonable pace without leaving a mess. Default to simple systems that scale. Ownership: Own outcomes, not tasks. Ask forgiveness, not permission. Adaptability: Willing to work hard, move fast, grow quickly in rapidly changing environment. Camaraderie: Humble attitude, eagerness to help colleagues, do whatever it takes for team success. This role may not be a fit if: You prefer traditional support focused on answering tickets rather than building systems You're uncomfortable with engineering concepts or technical problem-solving You require highly structured requirements and aren't comfortable with ambiguity You prefer established organizations with defined playbooks rather than creating from scratch You're not excited about 100% AI adoption (non-negotiable) You need clear separation between support and the build team You're still figuring out how to use AI rather than already being at the forefront What you'll get at Obvious Competitive compensation—optimized for you and your future. Meaningful equity—you’ll own a real piece of something that could be huge. Founding team influence—your voice will shape direction. Creative freedom—evolve and steer both current and future product identity. Platform to shine—use Obvious’s reach to amplify your personal brand and design voice. Room to grow—as we scale, opportunities are limitless. In-person hackathons—we’re semi‑distributed and regularly meet in person to lock in and build together. Excellent benefits—fully covered health, vision, and dental, 401k match, parental leave, home office stipend, and more. Work comfortably—choose between a $10,000 home office makeover stipend or paid co-working spaces. (Available for US-based full-time employees only)

The Operations & Fulfillment Analyst is responsible for ensuring onboarding and renewal documentation is accurate, complete, and compliant. This role supports the implementation process for new business and renewals within the select segment. | A high school diploma or GED is required, with a college degree preferred. Candidates should have at least 2 years of experience in account management, sales, or client service, along with strong technical skills and the ability to manage priorities effectively. | Your eye for detail matters! The implementation area is hiring an Operations & Fulfilment Analyst. In this critical role, you will be responsible for ensuring onboarding and renewal documentation is accurate, complete, and compliant. This role supports the implementation process for new business and renewals within the select segment. What you’ll do: Verify implementation documents for new, renewing, and canceled clients, ensuring they are complete and compliant through coordination with matrix partners Initiate installation in VISTA, update VISTA wizard based on account complexity, and revise source documents as needed. Participate in team meetings, forums, training, and Cigna University courses to maintain role knowledge Provide support for projects and stretch assignments. Meet or exceed departmental metrics and performance standards. What you’ll need to do the job: High school diploma or GED required; college degree is a plus Strong knowledge of Cigna's processes, including benefits, eligibility, ID cards, billing and banking, preferred 2 + years of experience in account management, sales, and/or client service, required 2+ years of experience in project management or account management, preferred Ability to work well with others, build solid relationships, negotiate, guide and keep your promises, required Great at solving problems and using data to reach goals, required Excellent Technical skills, including working with spreadsheets, databases, and tracking systems, required Experience with vista, ePRO, CIT and benefit summary systems, preferred Able to manage different priorities and deadlines quickly; work independently, take initiative, and find solutions that work for everyone, required Strong communication and organizational skills to work with people at all levels and functions, required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 54,100 - 90,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

The Senior Marketing Designer will develop and pitch design concepts based on creative briefs and performance goals, creating high-performing assets across various platforms. Responsibilities also include collaborating with teams to execute A/B tests and iterating designs based on performance data. | Candidates should have 5+ years of professional design experience with a strong focus on CPG and e-commerce, along with proven experience in designing Meta ads. A solid portfolio showcasing packaging design and print collateral is essential, along with strong skills in Adobe Creative Cloud and/or Figma. | WHO WE ARE & WHAT WE DO Truvani is a health and wellness brand that has one clear mission: create products people use in their daily lives with CLEAN, simple ingredients. Many companies claim it. We actually mean it. As a leading provider of high-quality supplements, protein powders, and snack bars, we are committed to transparency, purity, and sustainability. Our mission is to provide products you can trust, with ingredients you can pronounce, and to inspire healthier living for all. If you’re a talented, ambitious person who wants to create the best health and wellness products, apply to join our team! ABOUT THE POSITION We’re looking for a Senior Marketing Designer with deep experience in CPG and e-commerce who can own projects from idea to execution. This is not an entry-level role. You’ll be expected to bring strategic thinking, strong design skills, and a CRO mindset to every project—then back it up with performance. You’ll work across paid social (Meta ads), websites/landing pages, packaging, and print, turning creative briefs into high-performing concepts and assets. You should be just as comfortable in a fast-paced testing environment as you are crafting a beautiful, print-ready dieline. YOUR RESPONSIBILITIES INCLUDE Concept & Design Develop and pitch design concepts based on creative briefs and performance goals. Create static and motion assets for Meta ads (Facebook/Instagram) that are optimized for performance. Design high-converting landing pages and on-site assets with CRO in mind (above-the-fold, hierarchy, CTAs, etc.). Design CPG packaging and print materials (boxes, pouches, labels, displays, sell sheets, etc.). CRO & Performance Collaborate with marketing and growth teams to plan and execute A/B tests on creative (ad concepts, hooks, layouts, offers). Interpret performance data and use it to iterate on designs, improve CTR, conversion rate, and overall funnel performance. Propose new creative tests based on insights, trends, and competitor research. Ownership & Collaboration Work as a self-starter, managing your own projects, timelines, and priorities. Contribute to and help evolve the visual identity across digital and print. Present and defend your design decisions to stakeholders with clear rationale tied to performance and brand. Collaborate closely with marketing, e-commerce, and product teams. OUR IDEAL CANDIDATE 5+ years of professional design experience, with a strong focus on CPG and e-commerce. Proven experience designing Meta ads (Facebook/Instagram) that have actually shipped and been tested at scale. Hands-on CRO experience: Landing page design for conversion Familiarity with A/B testing and working with performance data Solid portfolio of CPG work: Packaging design (3D mockups, dielines, print-ready files) Print collateral (POS, inserts, postcards, etc.) Strong skills in Adobe Creative Cloud (Photoshop, Illustrator, InDesign) and/or Figma. Clear understanding of e-commerce flows ( PDPs, landing pages, email graphics, ad → landing page continuity ). Ability to lead yourself: you don’t wait for step-by-step direction and are comfortable owning projects end-to-end. Comfortable working in a fast-paced, test-and-learn, CRO-driven environment. Strong communication skills: you can explain why something is designed a certain way in plain language, backed by logic and data. Nice to Have Experience with DTC brands in food, beverage, supplements, or similar CPG categories. Familiarity with Shopify or other e-commerce platforms. Basic understanding of performance marketing metrics (CTR, CVR, ROAS, etc.). Experience with simple motion/animated assets for ads (e.g. After Effects, Premiere, or similar tools). THE NITTY GRITTY Full time market-based compensation based on experience Fully remote with flexibility and autonomy Collaborative and innovative team culture Health (medical, dental, vision) benefits and 401k benefits offered after 60 days Paid time off and paid holidays Paid parental leave Remote Work and Education Stipend Truvani Monthly Store Credit Position is available immediately and will remain open until filled This is a permanent position with an opportunity to grow within the company (so we would like to hire someone that is awesome and is excited about being a part of our team).

Review trial records, conduct legal research, draft memoranda, and support complex appellate cases. | Admission to Arizona or Illinois Bar, 3-4 years appellate experience, excellent academic credentials, exceptional legal writing and communication skills. | Clyde & Co is seeking an Appellate Attorney to support our Trial & Defense practice. This practice includes catastrophic injury cases, bodily injury, complex business and commercial litigation, premise liability, bad faith and fraud, UM/UIM, class action and mass tort, and trucking and transportation matters. The ideal candidate has litigation and trial experience, is proactive, motivated, and organized and possesses superior oral argument, research and writing skills. This role is available in Phoenix, AZ or Chicago, IL. Responsibilities In this role you will: • Review and analyze trial records and other documents • Conduct complex and rigorous legal research and analysis, and draft memoranda • Provide research and support on complex cases Essential Skills & Experience • Admission to the Arizona or Illinois Bar • 3-4 years of appellate experience • Excellent academic credentials • Exceptional legal writing and communication skills • Ability to manage and prioritize multiple projects • Ability to identify and resolve problems quickly Why Join Us? Benefits At Clyde & Co, we believe in supporting your professional growth while ensuring you have the flexibility and benefits you need to thrive. Here’s what you can look forward to: • Hybrid Work Flexibility – Enjoy a perfect balance between remote and in-office work. • Flexible Paid Time Off – Attorneys are trusted to use their professional judgment to take paid time off as needed. • Performance Bonuses – In addition to annual performance-based bonuses, our monthly bonus plan gives you the opportunity to earn up to $2,000 per month! • Student Debt Repayment - Eligible attorneys receive a non-taxable monthly payment of $250 applied toward a qualified higher education student loan. • Referral Rewards – Earn generous bonuses for introducing talented colleagues to our team. • Mentorship & Career Growth – Access strong mentorship, global training programs, and career development support. • Engaging Culture – Participate in exciting social events, volunteer and community service initiatives, and professional development opportunities. • Wellbeing Benefits – $300 per calendar year for a variety of wellness activities as well as a Wellbeing Day dedicated to you, free from work, to focus on your mental, physical, and emotional health. • Inclusive Parental Leave – Six months fully paid, for all parents regardless of gender or path to parenthood. • Global Mobility Program – Participate in client-facing events across North America and explore our international offices. The salary range for this position is $140,000-$160,000. The range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. Our Commitment Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process. A Note on Privacy Please take a moment to read our privacy notice.. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice. This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.

Manage and mentor IT team, oversee IT operations and support across hybrid platforms, implement ITSM tools, ensure security compliance, and support IT scaling for new locations. | 5+ years IT experience with 2+ years managing technical teams, expertise in hybrid IT environments (Mac, Windows, Chrome OS), ITSM platform experience, security policy implementation, and strong project management skills. | firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. At firsthand, we're on a mission to transform behavioral healthcare - and delivering a seamless, secure, and scalable technology experience is critical to that work. As our Senior IT Manager, you'll lead day-to-day IT operations while building for scale across a growing number of locations and hybrid teams. You’ll manage and mentor a small, talented IT team, partner with cross-functional teams across the company, and play a key role in evolving our IT systems, tools, and processes. This is a hands-on leadership role for someone who loves to build, automate, and collaborate. \n What You'll Do Manage and grow a high-performing IT team with a focus on mentorship, support, and collaboration Oversee day-to-day internal IT operations, ensuring smooth delivery of support, systems, and tools across a hybrid, multi-platform environment (Mac, Windows, Chromebook) Serve as the primary internal point of contact for IT, building strong relationships across clinical, operational, and technical teams Lead the selection and rollout of modern ITSM and collaboration tools (e.g. Slack-based support workflows, automated onboarding/offboarding) Own the IT support function, ensuring adherence to SLAs, and report regularly on IT performance, trends, and opportunities using insights from the ITSM platform Partner closely with Information Security to implement and operationalize security policies, tooling, and compliance initiatives Support and scale IT for new clinical location openings — managing equipment, networking, and cross-functional coordination Develop and optimize IT processes for automation, efficiency, and service delivery — including vendor management and ticketing integrations Act as a technical backup for the IT team as needed to ensure continuity of service Collaborate with leaders across People, Finance, and Operations to expand shared service models and extend support practices across departments What We're Looking For: 5+ years of experience in IT, including 2+ years managing or mentoring technical teams in a fast-paced, high-growth environment Proven ability to manage IT operations across a hybrid environment (Mac, Windows, Chrome OS) with a strong focus on end-user experience Hands-on expertise with Google Workspace, Slack, and Meraki or other networking solutions Experience administering or implementing ITSM platforms and reporting on IT performance, SLAs, and support metrics Demonstrated success collaborating with Information Security on policy implementation, audit support, and compliance readiness Strong project management skills — able to lead cross-functional initiatives from discovery through execution Excellent communication and stakeholder engagement skills; able to work across technical and non-technical teams Comfort rolling up your sleeves to backfill technical team members when needed, without losing sight of the bigger picture Bonus Points: Experience supporting IT operations in healthcare, multi-site, or regulated environments Familiarity with compliance frameworks like HIPAA, SOC 2, or HITRUST Hands-on experience with Apple device management tools — Kandji experience is a plus Working knowledge of ITIL or similar IT service management (ITSM) best practices Exposure to identity and access management tools like Okta or Google SSO Experience launching and scaling IT infrastructure for new office and site openings Comfortable designing Slack-based support workflows or integrated ticketing experiences Experience enabling cross-functional service teams (e.g., People or Finance) within an ITSM platform \n As our Senior IT Manager, you’ll have the opportunity to shape how IT operates at scale, partner closely with teams across the organization, and make a tangible impact every day. This is a high-visibility, high-impact role at a time of rapid growth — and you’ll be supported by leaders who value initiative, transparency, and a human-first approach to technology. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time.

The Clinical Research Associate coordinates and implements system-wide processes for clinical research operations, ensuring compliance with regulations and ethical standards. They facilitate communication between research sites and external entities, and support genomics research activities. | Candidates must have 3 years of clinical research experience or a bachelor's degree in a related field, with a preference for experience in multi-site studies and genomics. Certification such as CCRP or CCRC and a master's degree are preferred. | Company Overview #LI-Remote Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law. Job Overview The Clinical Research Associate (CRA) is a specialized, independent research professional who supports the Corporate Director of Clinical Research with managing and maintaining system-wide clinical research operations, staff education, and compliance. This position’s responsibilities are to facilitate appropriate and ethical clinical research activities in accordance with the protocol, Shriners Children's (SC’s) policies and procedures, SC’s hospital regulations, the Code of Federal Regulation, and Good Clinical Practice guidelines. The role will further contribute to core support functions that advance system-wide genomics research efforts. Responsibilities Clinical Research Operations Coordinates and implements SC system-wide processes and initiatives to standardize clinical research operations system-wide Facilitates research activities through collaborative, timely communications with SHC sites and external entities to contribute to the development and dissemination of policies and procedures related to research compliance/activities. Maintains and assists with the system wide use and daily operations of the clinical research management system used to oversee and monitor clinical research activities. Accountable for the initiation and maintenance of all Human Subjects and Regulatory documents necessary for submission to SC’s centralized Institutional Review Board. Proactively works with study sponsors, and various agencies in order to obtain initial and continued approval of all clinical trials/clinical research protocols. Has an extensive working knowledge of the complex clinical research process, from protocol development to implementation, including experience with clinical trials. Demonstrates knowledge of ethical standards set forth by the Belmont Report, the Nuremberg Code and the International Conference of Harmonization GCP standards. Exhibits a commitment to human subjects’ protection by providing the highest level of ethical and safety practices to protect all participants involved in research studies supported and approved by SC. Supports coordination of system-wide genomics clinical research activities, including protocol development and executions, incorporating appropriate sample collection, processing, and storage requirements. Compliance Performs regular reviews (monitoring) of (1) study specific essential documents, (2) investigator and study personnel qualifications, (3) data, and (4) data safeguards to ensure research is being conducted, recorded and reported in accordance with the protocol, policies and procedures, hospital regulations, Code of Federal Regulation, and Good Clinical Practice guidelines, where applicable. Evaluates protocols under initial consideration for regulatory requirements including SC mission, feasibility, data collection, entry, storage and reporting. Facilitates regulatory compliance between investigators, research staff, SC and external regulatory entities. Confirms appropriate training and education, ensuring that site staff are qualified to safely perform study protocols. Collaborates with investigators and other research staff to mitigate risk. Develop and implement strategies necessary for minimizing risk of non-compliance Reports any concerns or issues directly to the Corporate Director of Clinical Research and/or the Vice President, Research Programs. Monitors system-wide genomics research activities, associated with clinical research operations. Education and Training Interacts with sites providing education and support, with follow up as appropriate Provides guidance, under supervision of the Corporate Director of Clinical Research to investigators and research staff, in the interpretation of applicable regulations and guidelines, to include but not limited to GCP, GLP, ICH, FDA and DHHS guidelines. Implements and conducts on-going education and training for SC research personnel related to clinical research activities, SC policies and procedures, Good Clinical Practices, and regulations governing clinical research. Provides expertise, consultation and mentorship to SC staff with respect to research processes and applicable regulations. Maintains education in human subject protection and good clinical practice principles, and applies knowledge of those ethical principles when interacting with staff, subjects, and other entities. Works with the SC Genomics Institute staff, SC site location teams, and HQ staff to establish standard clinical research processes associated with the system-wide genomics projects. This includes training, and education related to clinical research operations. This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Qualifications Required: 3 years of clinical research experience (site management, study management, IRB's, and federal regulations regarding clinical research compliance) Bachelor's Degree in clinical research, science or other healthcare related field - or - 5 years of job-related experience in clinical research administration in lieu of degree Preferred: Experience in coordination of intergroup of multi-site clinical studies Job-related experience in development, review, oversight, or performance management of human clinical studies Experience with clinical research genomics or strong familiarity with genomics concepts in clinical or research settings. Knowledge of CLIA laboratory sample-processing workflows and foundational genomics terminology. CCRP or CCRC certification Master's Degree in clinical research, science or other healthcare related field

Lead end-to-end product lifecycle management for multiple product lines, collaborating with cross-functional teams to drive product adoption, revenue growth, and continuous improvement. | Bachelor's degree with 5+ years product management experience in large organizations, strong Agile and technical skills, proficiency with roadmapping and project tools, and ability to lead cross-functional teams. | At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a Director, Product Management to be accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement. What We Do: We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually. Who You Are: You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new. A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. What You'll Do: A successful Director, Product Management will be the facilitator and planner for all aspects of multiple product lines and will drive the activities of the corresponding teams who will build, integrate or enhance any new or existing products in their respective portfolio aligned to the product roadmap using Agile methodology. They will lead a team including Product Owners. The Director – Product Management will also co-ordinate & initiate appropriate vertical / product strategy coupled with the right POD with QA, Scrum Master, Architects and Developers. They will maximize product adoption, reusability and repeatability & focus on revenue growth to enable new logo strategic client acquisitions, improved customer experience & teamwork. More specifically, the individual in this role will: Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross-functional teams to execute against product milestones Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results Document new features and communicate functionality to end users Actively measure and analyze existing products for opportunities to innovate and improve Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction Demonstrate a willingness to experiment, iterate, innovate, and fail quickly Collaborate with sales, operations, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future product offerings Provide dedicated product leadership for the assigned business areas, ensuring local time zone coverage and alignment with local market needs Understand and advocate for the unique requirements of the assigned markets, ensuring platforms and solutions are adapted appropriately Serve as the primary product liaison for regional stakeholders, providing visibility and prioritization of initiatives Identify and deliver product changes required to localize EA and SD platforms for the regions, including compliance, regulatory and new opportunities Support the growth of the assigned business regions Share regional insights and learnings with global product teams to inform platform strategy and encourage cross-regional alignment What You May Need to be Successful: Bachelor’s Degree in a business or technology field, advanced business degree (MBA preferred). Minimum 5+ years in a product role for a product that handles over $20M in revenue at an org over $1B in revenue Practical Agile experience - not certifications but actual experience inside an organization in transition for at least 5 years Strong Technical skills - can speak with and motivate the development team with ideas and thoughts Must be proficient in PPT and FA road mapping tools - JIRA, Trello and others Automation and lean six sigma knowledge and work experience is a plus Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays Access to new tech and growth opportunities, and leaders who want to see you succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $140K-175K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

As a software engineer on our integrations team, you’ll build and scale data enrichments that are essential to our product. You will design and ship new integrations, improve the integrations framework, and debug existing integrations. | You should have experience with APIs and a proven track record of execution with at least 2 years of software engineering experience. Strong communication skills and familiarity with the tech stack, including Typescript and Node.js, are also required. | About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha — a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Software Engineer, Integrations @ Clay As a software engineer on our integrations team, you’ll play a key role in building and scaling the data enrichments that are a cornerstone of our product. You’ll become an expert in building great 3rd party integrations, contributing to best practices around designing, developing, and maintaining our 100+ integrations that customers rely on every day. You’ll improve the scalability and functionality of our integration system, including our authorization, rate limiting and queueing systems for integrations. Putting on your product hat, you’ll also have the opportunity to improve the fullstack data enrichment user experience for our customers. This is an opportunity to simultaneously ship code daily that directly unlocks new customer use cases, shape the architecture of our integrations system, and support other engineers on the team. What You’ll Do Design & ship new integrations with data providers who range from well-documented REST APIs to hand-rolled custom data solutions, webhooks and SQL databases. Improve the integrations framework and infrastructure. You’ll improve the full-stack integrations system components such as account authorization, rate limiting and request queueing, and contribute to new ones like a data file ingestion and serving system. You’ll also contribute to ways in which we can make it easier to build and maintain new integrations. Work cross-functionally with other teams in engineering, partnerships, customer success, and sales to understand customer needs, respond to feedback, and measure success. This includes explaining technical concepts to both other engineers and nontechnical folks at the company. Debug and improve existing integrations. You’ll take ownership of integrations from start to finish, including iterating on feedback and maintaining their evolution over time. Partner with product managers and customers to design and deliver new customer-facing features. You’ll help shape custom user experiences tailored to integrations, drawing on strong product sense and the ability to translate customer feedback and use cases into practical solutions. What You'll Bring You have experience with APIs, either building integrations with 3rd party APIs or building public APIs of your own. You have a proven track record of execution. You have 2+ years of hands on software engineering experience building world-class products and shipping quickly. You are an empathetic communicator. You express nuanced ideas clearly at different levels of abstraction for different audiences. In disagreements, you prioritize curiosity over confrontation, making sure everyone feels heard and understood. You enjoy mentoring peers and providing feedback on their code & technical designs. You’re familiar with our current tech stack or can learn unfamiliar technologies quickly. For integrations the primary stack is Typescript, Node.js, AWS Lambda, SQL, and React. Bonus: You have experience designing scalable distributed systems. You’re experienced with distributed systems principles like rate limiting and queueing, serverless computing, and data ingestion and serving. Bonus: you understand sales and marketing workflows and are familiar with sales and marketing APIs.