Clay Labs

Assist customers in maximizing product value, gather and analyze user feedback, and collaborate with internal teams to improve user experience. | Strong technical background, customer-focused approach, excellent communication skills, proactive in using insights for product improvements. | About Clay Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration, especially in a world where AI rewards the teams who think differently. We're already helping thousands of customers — including Anthropic, Waste Management, Figma, and Ramp — go to market with unique data, signals, and AI research. In 2025, we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation, backed by world-class investors including Sequoia, CapitalG, and First Round. We also completed our first first employee tender offer and launched a community equity round, for our customers, agency partners, and club members. Some things to know about us: Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, and 50+ Clay clubs. Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. All employees can work for free with world-class coaches who specialize in creativity, management, and more. Our operating principles — including negative maintenance and non-attached action — guide our work. Read about us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a Product Support Specialist, you play a pivotal role in collaborating closely with our customers, ensuring they maximize the value of our product. This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your technical expertise, you will deliver tailored solutions to enhance the overall customer experience and bridge the gap between customer needs and our product offerings. As a front-line representative, you will also play a critical role in providing valuable feedback to our product teams, sharing insights on user experiences, challenges, and preferences. What You’ll Do Interact closely with a diverse range of customers, including enterprises, startups, and SMBs, providing hands-on support to help them maximize the use of the product. Gather and analyze customer feedback to identify common issues and areas for product improvement, ensuring that user insights contribute directly to product development. Create informative and engaging content based on common user needs and feedback, which could include guides, FAQs, and best practice documentation to enhance user experience and product understanding. Collaborate with various teams across Clay including product, engineering and data to help provide a stellar customer experience. What You'll Bring You have a technical background: Ideally, you possess technical skills that enable you to understand and solve product-related issues effectively, and even code solutions when necessary. You are deeply customer-focused: You have a proven track record of working successfully with customers, understanding their needs, and delivering exceptional service. You are an excellent communicator: You can clearly articulate ideas, product benefits, and feedback both internally and externally, and can create content that resonates with a variety of audiences. You thrive in a dynamic, fast-paced environment: You are excited about the opportunity to work in an early-stage company where you can have a significant impact on the product and business. You are proactive about using insights to drive improvements: You are adept at gathering feedback, analyzing it for patterns, and using those insights to make informed suggestions for product enhancements.

Support full-cycle recruiting for non-technical roles, ensuring smooth logistics from initial contact to hiring. Act as the main point of contact for candidates, providing timely communication and a positive experience throughout their interview journey. | At least 1-2 years of experience in recruiting coordination or related roles is required. Strong organizational and communication skills are essential, along with a positive attitude and experience with Ashby. | About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha—a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech Read more about why people love working at Clay here and explore our wall of love to learn more about the product. About the Role We are looking for a proactive and detail-oriented Recruiting Coordinator to support the full-cycle talent acquisition process for our growing team. You’ll help ensure a seamless and positive experience for candidates from the first touchpoint through their first day at Clay. You’ll work closely with our recruiting and hiring teams to streamline scheduling, communication, and all logistical aspects of hiring. What You'll Do Support full-cycle recruiting for non-technical roles at all levels, with a focus on ensuring smooth logistics from initial contact to hiring. Schedule interviews, manage calendars, and ensure candidates have a positive, organized experience throughout the process. Partner with recruiters and hiring managers to understand team needs and provide logistical support for job postings, interviews, feedback loops, and candidate follow-ups. Be the main point of contact for candidates, providing timely communication and a positive experience throughout their interview journey. Assist with organizing and attending recruiting events, career fairs, or other networking opportunities as needed. Support the onboarding process for new hires, ensuring that all paperwork and logistical details are completed before their first day. What You'll Bring At least 1-2 years of experience in recruiting coordination or related roles, ideally in an early-stage startup or high-growth environment. You are in NYC and excited about an in-person office environment (think 4-5 days per week). Strong organizational skills, with a keen eye for detail and the ability to handle multiple tasks and priorities. Excellent communication skills, both written and verbal, with the ability to manage candidate relationships and communicate clearly with internal stakeholders. Experience with Ashby. A positive, proactive attitude and a passion for creating a great experience for candidates.

As an Executive Assistant, you will manage the calendars of the Head of Finance and Head of People, ensuring that priorities are handled efficiently. You will also coordinate travel and assist with personal and ad-hoc tasks to support the executives. | The ideal candidate should have experience as an Executive Assistant in fast-paced environments and possess strong communication skills. A proactive mindset and the ability to juggle multiple priorities are essential for success in this role. | About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha—a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech Read more about why people love working at Clay here and explore our wall of love to learn more about the product. About the Role As an Executive Assistant, you will be the behind-the-scenes force that keeps our Head of Finance and Head of People running at their best. You will work closely with Puneet Sabharwal and Karan Parekh handling everything from scheduling high-priority meetings to pulling off memorable team events. Think of yourself as the conductor, keeping all the moving parts in rhythm so nothing skips a beat. Impact You'll Have Manage fast-changing calendars with precision, making sure priorities are handled and no detail is overlooked. Act as the go-to point of contact for internal and external partners, ensuring communication is clear and timely. Coordinate travel like a pro, from flights and hotels to itineraries and the small touches that make trips seamless. Take on personal and ad-hoc tasks, including handling appointments, running errands, and organizing thoughtful celebrations that help life run more smoothly (10% of the time). What You'll Bring A genuine love for being an Executive Assistant and making things work better. Experience thriving as an EA in dynamic, fast-paced environments. Strong written and verbal communication skills. The ability to juggle multiple priorities while staying organized and proactive. A knack for anticipating needs, solving problems before they arise, and approaching challenges with a positive, can-do mindset.

The Accounting Manager will oversee all core accounting functions, including month-end close, journal entries, reconciliations, and financial statement preparation. They will also establish scalable accounting systems and controls to support the company's growth. | Candidates should have 6-8+ years of progressive accounting experience and an active CPA. A deep knowledge of US GAAP and technical accounting principles is essential, along with fluency in accounting software and strong communication skills. | About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha—a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) Well-resourced (raised a Series B expansion in January 2025 from investors like Sequoia and Meritech) Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Accounting @ Clay We are in hypergrowth mode, and as we scale, we’re building out our finance and accounting functions. This role is an opportunity to be the first Accounting Manager and lay the groundwork infrastructure for all things accounting at Clay. We're looking for a hands-on, detail-oriented, and strategic Accounting Manager to build our accounting operations end-to-end. Reporting directly to the Controller, you’ll take charge of everything from monthly closes, technical memos, revenue recognition and process workflows. We focus on simplifying processes, leveraging automation, and using technology and AI to make our accounting processes smarter and more efficient. This is a unique opportunity to set up best-in-class accounting processes at an early-stage startup and scale them alongside the business. What You’ll Do Build out all core accounting functions: Oversee the month-end close, journal entries, reconciliations, and financial statement preparation. Establish scalable accounting systems and controls: Implement financial systems, develop internal controls, accounting policies, and process documentation to support our next phase of growth. Technical accounting: Research and implement guidance around revenue recognition (ASC 606), lease accounting (ASC 842), stock-based compensation, and other complex areas. Improve Procure-to-Pay process: Ensure timely and accurate AP processing and reporting, optimize spend visibility, oversee vendor onboarding, purchase approvals, invoice management, and payments. Coordinate audits, tax, and compliance: Prepare for annual financial audits, tax compliance, and other regulatory reporting. Support strategic finance initiatives: Work cross-functionally to analyze financial results, automate processes, and help inform business decisions. What You’ll Bring 6–8+ years of progressive accounting experience. Active CPA required. Bachelor’s degree in Accounting, Finance, or a related field. Deep knowledge of US GAAP and technical accounting principles Fluency with accounting software (e.g., QuickBooks, NetSuite, or similar), Excel/Sheets, and modern SaaS billing tools. SQL skills are a plus. Strong understanding of billing operations and systems. Stripe/Billing experience is a plus. Excellent communication and organizational skills, both written and verbal. Nice to Have A mix of Big Four public accounting and startup or high-growth tech company experience Prior experience as an Accounting Manager or Senior Accountant in a startup environment is strongly preferred.