Signet Jewelers

The Digital Product Analyst will work closely with Digital Product Managers and Cross Functional teams to drive the agile development, testing, and delivery of digital initiatives. This role is responsible for successful execution of the product vision through user story creation and collaboration with business and development teams. | Candidates should have a minimum of 3-5 years in Digital Product Management or related roles, with a customer-focused mindset. Familiarity with Agile delivery and front-end technologies is essential. | We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! Digital Product Analyst The Digital Product Analyst will work closely with Digital Product Managers and Cross Functional teams to drive the agile development, testing and delivery of digital initiatives and ongoing enhancements for the Signet branded websites. This role is responsible for successful execution of the product vision through user story creation, collaboration with the business and development teams, validation of acceptance criteria, and supporting delivery of best-in-class digital experiences. This role will incorporate the use of qualitative and quantitative analytics to measure the success of product increments to help inform future decisions and roadmap priorities. MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Translate and document business requirements in the format of product epics, features, user stories, and acceptance criteria Cross functional collaboration to ensure brand-specific identity and intent are reflected in all delivered solutions Organize and maintain product backlog based on priorities and dependencies Incorporate AI technologies into everyday activities Assist in validation of upcoming and delivered product increments Partner with engineers to clarify requirements and explore technical tradeoffs Work with the Product Manager to understand intent of the functionality being added or modified and act in product manager role when necessary Identify areas that might require further clarification or input by Business stakeholders Provide input to Non-Functional Product Analyst on areas where technical system capabilities may need to be modified or tested Participate in the development and execution of product demonstrations with stakeholders to ensure successful product launch Daily activities include, but are not limited to: Sprint Planning, Backlog refinement, Grooming of User Stories, Retrospectives, Daily Scrum QUALIFICATIONS: Minimum of 3 - 5 years in Digital Product Management, Business Analyst, Product Analyst or Product /Project Management role Customer-focused mindset with proven ability to translate insights into actionable product requirements Experience in Agile delivery, design thinking practice and sprint planning Familiarity with front-end technologies (HTML, CSS, design tokens) and content management systems Experience in using industry standard Agile tools – Jira, Confluence, et al. Strong written and verbal communication skills; able to bridge business and technical teams Customer focused and data driven Must be able to adapt to change quickly and flex in the role Effective communication skills Dedicated team player and individual contributor AI Certifications a plus Bachelor’s Degree Required BENEFITS & PERKS: We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance: ✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered. ✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year. ✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays. ✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging. ✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning. ✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more! Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.

Plan and oversee new and remodel store projects, managing schedules, budgets, and stakeholder communication to ensure successful project delivery. | Bachelor's degree and 3-5+ years managing complex projects with strong communication and leadership skills, preferably in real estate, design, or construction. | We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! Signet Jewelers is seeking a Senior Project Manager for Real Estate and Store Design and Construction. This role is pivotal in managing project deliverables that align with and advance the leadership team’s Grow Brand Love strategy. KEY RESPONSIBILITIES: Plan, coordinate, and oversee all aspects of new and remodel store projects, ensuring adherence to schedules, budgets, and quality standards Collaborate with Real Estate, Design, and Construction teams to refine strategies, processes, and project plans to improve efficiency and outcomes Manage multiple cross-functional projects, ensuring alignment with medium to high complexity goals Lead the preparation and execution of processes supporting project transformation stages: research, planning, building, testing, implementation, and measurement Develop, manage, and execute Real Estate strategies and project plans, defining deliverables, scope, milestones, budgets, and schedules Engage and manage stakeholder deliverables, ensuring clear communication and alignment across departments Serve as a liaison between departments and vendor partners to capture and communicate comprehensive business requirements Track project progress, report on status and variances, and create action plans to ensure goals, budgets, and timelines are met Act as a change management agent, facilitating successful adoption of project deliverables by organizational stakeholders Identify and mitigate project risks and issues, leading the development of contingency plans and risk resolution strategies POSITION QUALIFICATIONS: Bachelor's Degree: Business, Management, Finance, Real Estate, Construction, or related field 3-5+ years experience in managing diverse, complex, integrated projects, and project plans A proven track record of identifying and resolving diverse project issues and risks including those related to scope, schedule, budget, and quality Exceptional written and verbal communication skills where you're experienced in translating and communicating complex topics into simplified messaging to diverse audiences Possess an entrepreneurial spirit to support the transformation process and diagnose and capture process enhancement opportunities Exemplifies strong leadership by fostering a cohesive approach, exerting influence, and proactively driving multiple projects to successful outcomes BENEFITS AND PERKS: Comprehensive healthcare, dental, and vision insurance to keep you and your family covered Generous 401(k) matching after just one year to help secure your financial future Ample paid time off, plus seven holidays to recharge and unwind Exclusive discounts on premium merchandise just for you Dynamic Learning & Development programs to support your growth And more! The salary range for this opportunity is $90,000- $110,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.

The Manager – Customer Experience Innovation will translate consumer insights into actionable strategies that drive customer-centric decision-making. This role will identify friction points and pilot innovative solutions to enhance the customer journey. | A bachelor's degree in a relevant field and 5+ years of experience in customer experience or innovation are required. Candidates should have strong analytical skills and experience with data tools and methodologies. | We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! REMOTE Opportunity OR HYBRID Opportunity in Northeast, OH or DFW, TX The Manager – Customer Experience Innovation will translate and execute Signet’s consumer and customer insights into actionable strategies & innovation spaces that drive customer-centric decision-making across the organization. The role will drive transformational initiatives that elevate the end-to-end customer journey and will be instrumental in shaping the future of customer experience for our retail brand, identifying friction points, uncovering emerging trends, and piloting innovative solutions that align with our brand promise and business objectives. Responsibilities Identify key customer pain points and opportunities using journey mapping, VOC (Voice of Customer) insights, and data analytics Support the business in developing execution plans to address pain points and reduce churn Develop and maintain the customer experience strategy aligned with company goals and customer expectations Partner with cross-functional teams (marketing, digital, stores, product, operations) to define and prioritize CX initiatives Lead ideation sessions, workshops, and pilot programs to explore new customer-centric solutions, technologies, and experiences Monitor CX trends, competitive benchmarks, and evolving consumer behaviors to inform innovation strategies Test, measure, and refine new concepts to scale across channels (in-store, digital, omnichannel) Leverage customer data, feedback, and analytics to inform decision-making and experience design Partner with insights, analytics, and research teams to evaluate impact and uncover unmet needs Manage cross-functional initiatives from concept through execution, ensuring timely delivery and measurable outcomes Create business cases, develop project plans, and track KPIs to demonstrate ROI and impact on customer satisfaction and loyalty Qualifications Bachelor’s degree in Business, Marketing, Design Thinking, Innovation, or related field 5+ years of experience in customer experience, strategy, innovation, or service design—preferably in retail, consumer, or digital-first environments Proven experience leading customer experience improvement initiatives or innovation programs Strong analytical skills and comfort with data tools and dashboards (e.g., Qualtrics, Medallia, Power BI, Tableau) Experience with journey mapping, human-centered design, or design thinking methodologies Benefits & Perks We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance ✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered. ✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year. ✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays. ✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging. ✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning. ✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more! The salary range for this opportunity is $105,500 - $123,500. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.

Assist store manager in achieving sales and profit goals, develop team skills, recruit and select team members, and enforce company policies. | At least one year retail experience, preferably in jewelry or specialty retail, POS and basic computer skills, and flexible availability. | We have many opportunities available on our other career site pages. Click here to link to our careers page! “Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people Celebrate Live and Express Love. And we’re always looking for expressive, charismatic people to embody that mission and help others bring out what’s inside them in bold ways. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and help them express love and themselves like never before. Join us! Shine with Signet! Banter by Piercing Pagoda is looking for dynamic, driven and creative individuals to join our team. Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Banter by Piercing Pagoda. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today! Assistant Store Manager Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections; contributing to an atmosphere of total customer satisfaction; developing skills and product knowledge of team members through training and evaluation; and recruiting and selection of team members. The Assistant Store Manager is also responsible for following and enforcing all Company policies and procedures and performing other operational and strategic duties. We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience. Job Requirements: • At least one year of retail experience is required, preferably with a jeweler or specialty retailer • Knowledge of operating POS terminals and scanners, using basic computer software and hardware • Ability to interpret a variety of instructions in written, oral, diagram, and schedule form • Availability to work days, nights and weekends A Sampling of our Total Rewards: • Base pay, $16.50 – $21.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications • Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members) • 401 (k) • Paid Vacation and Paid Holidays (Full Time Team Members) • Tuition Reimbursement and DCA courses based on position • Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more • Merchandise Discounts • Incentive Trips and Contests Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.” Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Lead the evolution of Kay and Peoples’ social media, influencer marketing, and brand partnership efforts. Develop and execute strategies that drive relevance, reach, and business results while ensuring a unified brand voice across platforms. | Candidates should have 8+ years of experience in social media, influencer marketing, and brand partnerships, ideally in fashion, beauty, retail, or lifestyle sectors. A proven track record of innovative, results-driven campaigns and strong leadership skills are essential. | We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! REMOTE Opportunity or HYBRID Opportunity in Northeast, OH or DFW, TX areas We’re seeking a bold, culturally fluent, and strategic Director to lead the next evolution of Kay and Peoples’ social media, influencer marketing, and brand partnership efforts. This high-impact role is responsible for elevating our social presence, developing breakthrough influencer strategies, and activating strategic partnerships that drive relevance, reach, and business results. Reporting into the Senior Director of Brand Marketing, this role is a key leader on the brand marketing team and will develop and execute the vision for how Kay and Peoples show up across platforms, championing creative storytelling, cross-functional collaboration, and forward-thinking strategy. You will guide a team of high-performing marketers and collaborate closely with Agencies, Creative, Media, PR, Ecommerce, and Merchandising to ensure our brand voice is consistent, compelling, and differentiated in culture and the marketplace. Responsibilities Partner with Agencies, Creative and Brand teams to ensure all storytelling ladders up to a unified brand voice and strategy across platforms Oversee the creation and evolution of social content strategies, calendars, and frameworks that support key campaigns, product stories, tentpole moments, and cultural opportunities Partner closely with PR and media teams to bridge earned, organic and paid efforts, aligning content strategies with full-funnel goals and audience segmentation Own influencer and creator strategy from top to bottom—managing agency partners, budget, briefing, contracts, content delivery, and performance reporting Develop long-term creator relationships (ambassadors) that ladder up to brand values and extend across tentpole campaigns, gifting strategies, and affiliate opportunities Partner with Owned Channels, PR, Creative, and Media to maximize integration of influencer content across brand campaigns, press moments, and paid plans Lead briefings, product selection, and order fulfillment with detailed tracking and templates for influencers and internal stakeholders Lead the development and execution of strategic brand activations, athlete/musician/celebrity collaborations, and sponsorships—ensuring robust social and influencer extensions that drive amplification Oversee contract management for talent and partnership agreements, collaborating closely with Legal and internal stakeholders to ensure timely review, compliance, and execution Collaborate with Creative and Cross-Functional teams to bring brand activations to life through digital storytelling and community engagement Qualifications 8+ years of experience in social media, influencer marketing, and brand partnerships, ideally within fashion, beauty, retail, or lifestyle sectors Proven track record of developing innovative, results-driven social and influencer campaigns Strong leadership and team management experience, with the ability to inspire and grow high-performing talent Deep understanding of social platforms (TikTok, Instagram, Facebook, YouTube, Pinterest), creator economy, and digital storytelling Deep understanding of paid social and ability to translate media plans into content based on platform, funnel and audience Creative thinker who can bring a brand voice to life across a variety of consumer-facing touchpoints Experience managing agency teams with ability to provide clear strategic and creative direction Highly organized with ability to oversee multiple projects and guide team priorities Passion for brand building, cultural storytelling, and—of course—jewelry Benefits & Perks We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance ✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered. ✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year. ✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays. ✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging. ✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning. ✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more! The salary range for this opportunity is $128,000 - $185,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.

The Product Analyst partners with Product Managers, Designers, and Engineers to enhance Signet’s Ecommerce websites. This role focuses on research, analysis, and execution of product initiatives to improve customer experience and drive business outcomes. | A Bachelor’s degree is required, preferably in a technical or analytical field, along with 2-4 years of experience in a relevant role. Familiarity with Agile practices and front-end technologies is essential. | We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! Product Analyst DO III Location: Remote POSITION SUMMARY: The Product Analyst partners closely with Product Managers, Designers, and Engineers to support the development and enhancement of Signet’s Ecommerce websites (Kay, Jared, Zales, Banter, Peoples, H Samuel, Ernest Jones). This role is focused on research, analysis, and execution of product initiatives that improve customer experience, drive measurable business outcomes, and align with brand differentiation goals. The role blends analytical rigor, technical expertise, and product ownership. Success in this role is about clearly defining user stories and acceptance criteria, validating delivered functionality, and using data to measure and inform product decisions. The right candidate will bring comfort with analytics, content management, front-end technologies, and Agile delivery practices. RESPONSIBILITIES: Analyze customer and site data (e.g., Medallia, CSAT/NPS, Adobe Analytics) to identify trends, friction points, and opportunities for brand-specific enhancements Conduct research on user stories and requests to define requirements, dependencies, and expected benefits Measure, track, and report results from completed initiatives against KPIs such as engagement, conversion, and customer satisfaction Translate business needs into epics, features, user stories, and acceptance criteria Collaborate with the Design team to ensure brand-specific identity and intent are reflected in solutions Provide technical input on CMS capabilities, front-end theming (CSS, tokens, styles), and integration considerations Participate in backlog refinement, sprint planning, demos, and retrospectives; help prioritize sprint work with the Product Manager Validate delivered functionality through manual/functional testing and coordinate with QA to ensure requirements are met Partner with engineers to clarify requirements and explore technical tradeoffs Assist in the development and execution of product demonstrations with stakeholders to ensure successful launch POSITION QUALIFICATIONS: Bachelor’s degree required; technical or analytical field preferred Certifications a plus Minimum of 2 - 4 years in a Business Analyst, Product Analyst or Product /Project Management role Customer-focused mindset with proven ability to translate insights into actionable product requirements Experience in Agile delivery, design thinking practice and sprint planning Familiarity with front-end technologies (HTML, CSS, design tokens) and content management systems Experience in using industry standard Agile tools – Jira, Confluence, et al. Strong written and verbal communication skills; able to bridge business and technical teams BENEFITS & PERKS: Competitive healthcare, dental & vision insurance 401(k) matching after one year of employment Generous time off + company holidays Merchandise discount Learning & Development programs Much more! The salary range for this opportunity is $67,000 - $90,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.

The Associate Product Manager will translate business needs into actionable epics, features, and user stories for digital store applications. They will collaborate with cross-functional teams to deliver customer-centric solutions that improve operational efficiency and enhance the in-store digital experience. | Candidates should have 3+ years of experience in Product Management, Business Analysis, or Agile delivery, along with strong analytical skills. Experience with data tools and a proven ability to deliver digital solutions in a fast-paced environment is essential. | We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! REMOTE Opportunity OR HYBRID Opportunity in Northeast, OH or DFW, TX areas We’re looking for a strategic and execution-focused Associate Product Manager/Product Analyst III to join our Digital Store Applications Product Team. This role blends product ownership with analytical rigor to drive enhancements across digital store applications, including Clienteling, Store+, Services, and Fulfillment. You’ll work closely with cross-functional teams to deliver seamless, customer-centric solutions that improve operational efficiency and elevate the in-store digital experience. Responsibilities Translate business needs into actionable epics, features, and user stories for digital store applications Support sprint planning, backlog grooming, and release coordination Validate product functionality through testing and stakeholder reviews Collaborate with engineering, QA, and design teams to ensure timely delivery of digital capabilities Analyze customer feedback and behavioral data (e.g., Medallia, NPS, Omniture) to identify trends and improvement opportunities in store-facing digital tools Partner with Customer Care to validate features that enhance self-service capabilities such as order status, returns, repairs, warranties, and appraisals Track KPIs and post-launch performance to inform future iterations Align product execution with roadmap priorities and business goals for digital store initiatives Participate in discovery sessions and requirement workshops with cross-functional stakeholders Ensure continuity of SME knowledge across initiatives and mitigate delivery risks during seasonal peaks or team transitions. Qualifications 3+ years of experience in Product Management, Business Analysis, or Agile delivery Strong analytical skills and experience with data tools (e.g., Omniture, Medallia) Proven ability to deliver customer-centric digital solutions in a fast-paced environment Excellent communication and stakeholder engagement skills Experience with mobile-first design, Jira, and Confluence is a plus Benefits & Perks We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance. ✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered ✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year ✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays ✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging ✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning ✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more! The salary range for this opportunity is $67,000 - $90,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside. We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda and James Allen.