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Lead go-to-market strategy, team development, and execution for product portfolio with executive collaboration. | 10+ years B2B product marketing in SaaS/cloud, Microsoft ecosystem proficiency, and cross-functional GTM leadership. | About the role Nerdio is looking for a VP, Product Marketing to lead the strategy, team, and execution behind how we bring our products to market. This role sits at the center of our go-to-market motion — partnering closely with our Chief Product & Technology Officer, our Chief Revenue Officer, and their leaders to obtain and translate market, competitor, and customers insights into product strategy, positioning, and messaging, while enabling the field to sell and articulate the value of Nerdio's platform. You'll be the voice of the market inside Nerdio and the voice of Nerdio in the market — leading a team responsible for messaging, launches, competitive intelligence, analyst relations, technical marketing, content strategy, and sales enablement content across our two core audiences: IT teams and the Managed Service Providers who serve them. What you'll do Build, lead, and develop a high-performing product marketing team, setting priorities and standards for how the function operates across the business. Work closely with our Chief Product & Technology Officer, our Chief Revenue Officer, and their leaders, to set and validate our go-to-market product strategy. Serve as an expert on our markets, customers, competitors, and products — ensuring we both translate customer pain points and market opportunities into product direction and articulate how our products best address those pain points. Own bringing products to market, leading cross-functional launch planning and execution from readiness through post-launch measurement. Working closely with our integrated marketing and demand generation teams, build and maintain Nerdio's messaging framework, including nuances for our two core audiences — IT teams within organizations and the Managed Service Providers that serve them — as well as messaging for our highest-priority industry verticals. Help drive the success of our technology alliance partnerships by identifying and articulating how those partnerships maximize value for our joint customers. Lead our content strategy, ensuring a consistent narrative and prioritized roadmap across every stage of the buyer journey. Own competitive intelligence, keeping the company informed on how we win and equipping sales and marketing with the tools to compete effectively. Lead technical marketing, including how we evangelize Nerdio across mediums and the creation of technical content that builds credibility with practitioners. Serve as the face of the Nerdio Valued Professionals (NVP) program and an advocate for the Nerdio community of IT leaders, in close partnership with (though not direct ownership of) our community team. Develop core sales enablement content, including pitch decks, battle cards, and other tools that help our sales team win. Own analyst relations, managing the relationships and narrative that shape how Nerdio is represented in analyst research and rankings, as well as translating insights from analysts into our product and GTM direction. Lead the development of our pricing and packaging, working closely with our product and sales teams. Partner with our brand team to lead our branding and naming efforts, with close input from product and sales teams. Leverage AI to build systems and workflows that translate our reference sources (e.g. existing assets, Gong calls) into content that can be repurposed at scale across mediums. Qualifications 10+ years of B2B product marketing experience, including several years leading and developing a product marketing team, ideally at a high-growth SaaS or cloud technology company. Experience marketing within the Microsoft ecosystem (Azure Virtual Desktop, Windows 365, Intune, Microsoft 365) or a comparable cloud/EUC platform. Demonstrated ability to collaborate with and influence senior executives, including our Chief Product & Technology Officer, our Chief Revenue Officer, and their leaders, to shape shared strategy. Track record of leading go-to-market strategy, product launches, messaging frameworks, competitive intelligence, and analyst relations programs. Experience marketing to both enterprise IT teams and Managed Service Providers, or other dual-audience go-to-market motions. Excellent written and verbal communication skills, with the ability to translate complex, technical product capabilities into clear, compelling narratives for different audiences. Comfort speaking in front of large audiences (e.g., conferences, internal sales teams) preferred. Hands-on comfort using AI tools to build content workflows and scale and standardize marketing output. Bachelor's degree in Marketing, Business, or a related field. A master’s degree is a plus. Benefits and Incentives Competitive Base and Incentive Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off, including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Develop and architect cloud-based applications and services for predictive marketing in a collaborative agile team. | Senior software engineer with 5+ years experience in cloud-based enterprise applications, REST APIs, microservices, and mentoring junior engineers. | Senior Software Engineer In this role, you'll be at the core of our predictive marketing efforts, working closely with Product, Marketing, and cross-functional teams to develop powerful automation tools that fuel both our digital and print campaigns. You'll help architect a suite of applications that harness diverse data sources to deliver highly effective, data-driven marketing solutions for our dealership partners. Team Culture: You'll be part of a small, tight-knit team of talented and collaborative engineers. Each team member brings unique strengths, and we work closely together to support U.S.-based car dealerships and manufacturers. Our size allows us to move quickly, share ideas freely, and make a meaningful impact with every contribution. What you will do: - Use the latest technology to build innovative front-end applications and associated services - Develop applications that run on a Google Cloud-based infrastructure - You will be working on a small agile team interfacing with the product team and participating in scrum ceremonies such as daily stand up, sprint planning and retrospectives - The ideal candidate should bring best practices and fresh innovative ideas to the team Who you are: - Software engineer with 5+ years of experience building enterprise-level applications in a public cloud, preferably Google Cloud - Experience building high-performance back-end services using modern object-oriented languages - Experience creating/consuming Restful APIs - Experience working with both relational and non-relational database systems - Experience with TDD (Test Driven Development), agile software development processes and collaborating in multi-functional agile teams - Experience contributing to design and architectural decisions for modules or systems. - Working knowledge of microservices, container platforms and orchestration systems, and infrastructure-as-code technologies - Comfortable using Azure DevOps or similar tools for version control and CI/CD pipelines - Communicate effectively with technical teams and non-technical stakeholders - Mentors junior engineers, conducts code reviews, and promotes best practices. - A self-starter with an enthusiasm for technology Additional Preferred Requirements: - Experience building cutting-edge web interfaces using modern frameworks - Experience working with full-text search-optimized data stores - Experience writing and debugging shell scripts

Drive revenue by selling and orchestrating private events, develop sales strategies, foster client relationships, and ensure seamless event execution. | Minimum five years restaurant sales or event coordination experience, two years in fine dining, strong technical literacy, flexible schedule including in-person hours, and bachelor's degree. | Who Are We? Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day: Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck’s, Truluck’s. Our Sales & Events Managers play a key role in the delivery of these core values. We are here to make good things happen for other people.   Who we are looking for: We are currently seeking Sales & Events Manager candidates who will dedicate themselves to exceptional hospitality as a member of our new Houston Town & Country leadership team. The Sales & Events Manager collaborates closely with the General Manager to ensure a successful private dining program. The right candidate will have a minimum of five years’ experience as a Sales & Events Manager or Event Coordinator in the restaurant industry with a minimum of two years’ experience in fine dining sales. This is a once-in-a-career opportunity to join an award-winning organization! Successful candidates must have previous hospitality experience, a proven history of professionalism, accountability, and team commitment. We are actively looking for someone who is highly energetic and has the talent and drive needed to deliver Truluck’s core values to our Houston guests. We are looking for the absolute best fine dining sales leaders in the Houston area! Why us? We have attracted the best pros in the business to our teams over the years. Our leadership operates from a position of support which creates a positive and collaborative work environment that sets Truluck’s apart from the rest! If you are a restaurant sales & events professional in the Houston area, with serious talent, and are ready to take your career to the next level, we want to meet you! At Truluck’s, we make choices that honor the plate, the palate, and the planet. We practice TRU Sustainability, by maintaining an unwavering commitment to serving the highest-quality sustainable seafood. We will never serve endangered, overfished species, and we always follow Ocean Conservancy guidelines. Our Florida Stone Crab is captured by our team of professional crabbers, and our produce is sourced from local growers whenever possible. In addition to our unwavering focus on quality, Truluck’s puts their people first. We treat each other with respect and dignity. We find joy and self-worth in our work. We mentor those around us. We work hard to be great teammates. All that makes Truluck’s a wonderful place to work and most importantly it creates an unforgettable experience for our guests. If all that sounds good, then we look forward to meeting you very soon!   POSITION - SALES & EVENTS MANAGER   COMPENSATION: Base Salary: 45-60k/Annually (Commensurate to experience) Commission: 4% of Sales.  Potential to make 85k-110K/year.  Ability to grow compensation through increased sales/events.     SUPPORTED BY: Unit Leadership/Managing Partner, Director of Sales & Events, and Operating Partner   REQUIRED SKILLS/EXPERIENCE:    * A college degree is not necessary but preferred. * Minimum of five years’ experience as a Sales & Events Manager or Event Coordinator in the restaurant industry with a minimum of two years’ experience in fine dining sales. * Must possess detailed knowledge of private dining sales. * Ability to type, use computers and learn software.   MINIMUM QUALIFICATIONS:                    * Available to work 40-50 hours per week. * Subject to seasonal fluctuations. * Must be able to stand for six (6) hours. * Must be able to lift at least forty (40) pounds. * Ability to office remotely part-time and work at the restaurant for a minimum of 20 hours per week for in-person customer meetings, leadership meetings, and scheduled events.  Our SEM's are extension of the restaurant's leadership team.   * Being responsive to unit or customer questions or concerns that may arise during an event.   ABOUT YOU: * Sales experience with a proven record of sales performance. * Catering/private events sales experience. * Previous experience in high-end hospitality. * Proven ability in leadership, communication, and negotiating skills. * High energy and outgoing personality. * Organizational and time management skills with attention to detail. * Strong technical literacy, including Microsoft Office Suite, Event Management Software, Aloha POS, OpenTable. * Team player able to foster relationships with Members, Employees, and other community leaders.    FULL JOB DESCRIPTION: * Responsible for selling all aspects of private events held within the restaurant including social, corporate, weddings, pharma meetings, and other market segments. * Develop and execute sales strategies to achieve revenue targets and drive revenue by prospecting and fostering relationships with individuals and corporations. * Actively participate in Truluck’s Local Store Marketing (LSM) program. * Meet with potential guests to orchestrate menu planning and all other supplemental needs for their private event (décor, flowers, music, AV equipment, etc.) * Responsible for ensuring that all Private Dining Events are committed to obtaining a signed contract. * Communicate appropriately through Chef and Leadership – utilizing the Banquet Event Order (BEO). * Ensure all booked Private Dining Events are held with a credit card as specified in the contract event policies. * Assumes 100% responsibility that the payment for all private parties has been accounted for and communicated to Leadership. * Actively involved with networking associations that are a part of the restaurant industry, for example, the local CVB, Chamber, Meeting Planners Associations – MPI, NACE, ILEA * Attend the weekly unit leadership meeting. * Attending the monthly SEM conference call.

Lead US brand plan implementation and launch campaigns for MOLBREEVI with cross-functional collaboration and regulatory compliance. | Bachelor's degree and 5+ years pharma/biotech marketing experience with proven commercial product launch skills. | Reporting to the Executive Director, Global Marketing, the Senior Product Manager, US Commercial plays a key role in tactical implementation of the potential launch of MOLBREEVI*TM (molgramostim inhalation solution), an investigational therapy for treating autoimmune pulmonary alveolar proteinosis (aPAP).  This role is critical in guiding the development and implementation of the US Brand Plan to ensure a successful market introduction. The position focuses on executing innovative and impactful initiatives for healthcare professionals (HCPs) and patients, managing the marketing mix, and collaborating cross-functionally with various departments to meet brand and company objectives.  Responsibilities * Under the guidance of the Executive Director, Global Marketing, assist in developing the strategic US brand plan for MOLBREEVI, including market opportunity identification, market-shaping, positioning, messaging, campaign development, and segmentation  * Optimize Disease State Awareness campaigns to increase market impact  * Collaborate with opinion leaders and cross-functional teams to develop and gain approval for core promotional programs and tactics, ensuring launch readiness  * Lead commercial execution at key conferences, society meetings, and educational initiatives  * Contribute to the design and development of exceptional patient services and specialty pharmacy programs * Create and implement marketing and sales training materials  * Develop and execute print, digital, and social media tactics for both HCPs and patients  * Serve as a brand expert with deep knowledge of disease state, treatment landscape, patient journey, and market trends  * Oversee partners to ensure strategic alignment and timely, budget-compliant execution of programs and tactics  * Ensure all Medical Legal Regulatory (MLR) review processes are followed, and all programs are compliant with legal guidance and corporate policies  * Serve as the primary coordinator for Medical, Legal, and Regulatory (MLR) review, managing workflows and timelines while partnering with cross-functional teams to ensure all materials and programs meet legal, regulatory, and corporate compliance standards. * Manage funds and resources efficiently and with an entrepreneurial approach  * Other duties and projects as assigned. Required Qualifications * Bachelor’s degree required  * 5+ years pharma/biotech industry experience required  * HCP and/or patient marketing experience required  * Commercial launch experience required; rare disease commercial launch experience strongly preferred  * Demonstrated experience in driving performance and fostering collaboration  * Ability to embrace teamwork and project management within a collaborative environment * Demonstrated analytical skills with regards to market research and key business insights  * Strong interpersonal and communication skills and the ability to effectively drive performance  * Excellent written and verbal communication skills in English  * Ability to move nimbly between strategic thinking and tactical details to execute with excellence  * Ability to thrive in a fast-paced, entrepreneurial environment.  * Experience in managing external partners (e.g., consultants, vendors, agencies, etc.)  * Proven ability to develop exceptional relationships and have an impact on others  * Experience working in a start-up and/or mid-cap sized company highly desired  Location and Travel * This role is remote within the US and requires availability to work US Eastern Time Zone. * Occasional travel may be required to the Yardley office, conferences, or other events, up to 25% of the time. Savara provides comprehensive benefits including: * Highly competitive medical, dental, and vision coverage * Flexible Spending Accounts for health care and dependent care expenses * Paid time off and paid holidays, including Dec 24-Jan 1 * Paid parental leave * 401k with highly competitive match * Life, AD&D, STD and LTD insurance coverage Savara’s compensation can include an hourly rate, bonus, and equity. The salary range for this role is $135,000 to $155,000. About Savara: Savara is a clinical-stage biopharmaceutical company focused on rare respiratory diseases. Our lead product candidate, MOLBREEVI*, is an inhaled recombinant human granulocyte-macrophage colony-stimulating factor (GM-CSF) in Phase 3 development for autoimmune pulmonary alveolar proteinosis (autoimmune PAP). MOLBREEVI* is delivered via a proprietary investigational eFLOW® Nebulizer System (PARI Pharma GmbH) specifically developed for inhalation of MOLBREEVI*. Our management team has significant experience in orphan drug development and pulmonary medicine, identifying unmet needs, and effectively advancing product candidates to approval and commercialization. Our goal is to become a leader in rare respiratory disease therapeutics through the development and commercialization of novel, best-in-class medicines that address unmet medical needs in this field. Savara is an equal opportunity employer. *MOLBREEVI is the proposed trade name for molgramostim inhalation solution. It is not approved in any indication. MOLBREEVI is a trademark of Savara Inc. #LI-Remote

Lead architecture and technical direction of a cloud-agnostic software platform with team mentorship. | 10+ years senior infrastructure engineering experience with expertise in control planes, Kubernetes, observability, and strong technical communication. | Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io. About The Role We are seeking an exceptional Principal Software Engineer to provide technical leadership, architectural vision, and team mentorship for our core engineering group. In this role, you will be the primary architect and public face of a cloud-agnostic software platform that helps enterprise customers provision, scale, and orchestrate Apache Airflow instances completely on-premises within their own environments. This is a unique infrastructure challenge: our platform is designed to be completely self-contained, operating without reliance on an external SaaS backbone or mandatory outbound communication. Both our control plane and data planes deploy locally inside the customer’s infrastructure. You will lead the engineering team in defining, designing, and building these systems to function reliably across a spectrum of enterprise network setups—ranging from standard customer-managed clouds to strictly isolated, air-gapped environments. What You'll Do - Define, Design, and Build Core Architecture: Own the end-to-end definition, design, and implementation of both the control plane and data plane services, creating highly resilient inter-connections between them to power this self-contained infrastructure platform. - Architect an Extensible Platform API: Drive the design, data modeling, versioning, and long-term backward compatibility of robust APIs (such as REST or gRPC). These APIs serve as the core platform engine that power the customer-facing UI, and the developer endpoints for customer-facing programmatic integrations. - Design Comprehensive Platform Observability: Architect the telemetry framework (metrics, logs, and traces) for the self-contained platform itself, ensuring deep visibility into both the core control plane services and the performance, health, and status of the underlying Airflow instances it provisions. - Architect for Varied Isolation Levels: Oversee the architecture of a self-contained software platform, ensuring all services, images, dependencies, and configurations can run smoothly whether deployed in connected private clouds or highly secure, zero-egress networks. - Provide Technical Leadership: Act as the technical face of the team, translating complex enterprise infrastructure needs into execution roadmaps while aligning closely with product management and executive stakeholders. - Mentor and Elevate: Foster a culture of engineering and operational excellence through comprehensive design reviews, high-leverage code contributions, and direct career mentorship for senior engineers. What You'll Bring - Extensive Infrastructure Experience: 10+ years of professional software engineering experience, with a significant track record operating at a Staff, Senior Staff, or Principal level within an enterprise infrastructure, database-as-a-service (DBaaS), or private cloud organization. - Control Plane & API Productization: Proven success building production-grade infrastructure control planes, with a deep understanding of API design principles required to support programmatic customer workflows and user interfaces. - Cloud-Native Observability Expertise: Practical experience designing and implementing infrastructure observability stacks (e.g., Prometheus, OpenTelemetry, Grafana) to capture, aggregate, and surface system health and workflow data within isolated environments. - Strong Kubernetes Foundation: Solid operational knowledge and architectural understanding of container orchestration platforms, specifically Kubernetes. You have practical experience building custom Kubernetes Operators (CRDs), managing Helm deployments, and working with the Kubernetes API to orchestrate application lifecycles. - Hybrid Cloud Architecture: Hands-on systems design expertise involving isolated environments across multiple public cloud providers (AWS, GCP, Azure), Red Hat OpenShift enterprise deployments, and bare-metal on-premise infrastructure. - Advanced Coding & Systems Design: Expert-level software development skills (e.g., Go, Python, TypeScript) with deep knowledge of distributed state stores (such as Etcd, Consul, or PostgreSQL), concurrency, and network security patterns. - Top-Notch Technical Communication: Exceptional oral and written communication skills with a proven ability to author crisp, high-density technical "one-pagers" and actionable RFCs. You can drive fast organizational alignment by distilling complex systems choices into brief, highly readable documents, presenting confidently to executive leadership, and engaging deeply with strategic enterprise clients to unearth their core infrastructure requirements. The estimated salary for this role ranges from $277,000 - $390,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications. At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Lead development of secure, tested web applications with strong front-end and backend integration, mentor junior engineers, and maintain high code quality. | 5+ years web development experience with modern frameworks, strong front-end and backend skills, ability to work independently and mentor others, and eligibility for US security clearance. | About Sphinx Sphinx builds software to solve complex national security problems in Space. Founded by engineers and technologists with deep experience across commercial and defense technology, we were frustrated by the outdated and insecure technology America's service members are forced to rely on. We're here to do better. We’re focused on building modern, scalable products with an emphasis on using open source technologies. Expect talented, motivated, and interesting colleagues who emphasize collaboration, transparency, and individual responsibility. About The Role Sphinx is hiring a Senior Full Stack Engineer to join our team, building the next generation of mission planning and command and control software for space communications programs. This team is tasked with creating modern, resilient services and capabilities to service the US Government. As our engineering organization continues to scale rapidly, you’ll also play an important role in helping establish strong technical practices, supporting a growing team, and maintaining quality and consistency as we expand. As a Senior Full Stack Engineer, you will lead the development of intuitive UI/UX and enhance backend services to support Sphinx's space vehicle mission planning platform, which is being leveraged by some of the most important space missions operated by the US Government. We're seeking an experienced engineer with strong front-end development skills AND backend programming fundamentals. You'll work as an individual contributor and a lead for more junior engineers. What You Will Be Focusing On - Building performant, secure, tested web applications with a focus on automation and security - Designing, enhancing, and improving APIs between front-end and backend software services - Leading the development of critical features across the entire development lifecycle, with significant influence from user feedback, system requirements, design engineering, and evolving customer needs at scale. - Conducting thorough code reviews to maintain code quality, enforce best practices, and ensure code adheres to established standards - Creating and translating design mockups into functional, visually appealing user interfaces using modern front-end frameworks (FastAPI, SQLAlchemy, PostgREST, Svelte, React, CesiumJS) and technologies like Python, Javascript, Typescript, CSS, and Kubernetes - Advocating for improvements to product quality, security, and performance that have a particular impact on your team and others - Supporting junior engineering talent with mentorship or technical guidance You Might Be a Good Fit If You Have - 5+ years of progressively responsible web development experience with modern software development approaches - Extensive experience with JavaScript, HTML, CSS, TypeScript, web frameworks (React, Svelte), and concepts such as caching, authentication, and CSP - Deep understanding of open architecture constructs (e.g., OMS, UCI, OCI) and modern containerized microservices architectures (Docker, Kubernetes) - You are a well-rounded engineer comfortable wearing multiple hats, such as a web designer, UX designer, and engineer - You possess a strong understanding of backend code with experience integrating the front-end and the backend (and the willingness to fix the backend when it's needed) - You are comfortable working with ambiguity and can self-direct your work while guiding others and supporting project leadership activities - You understand the importance of, and you have the desire to own a technical problem end-to-end - You've made enough mistakes and booked enough wins to know what not to build and what good looks like - Excellent communication skills, working with end-users to design and build solutions to their needs, a habit of self-directed learning of new technologies, and the ability to learn quickly and adapt to a fast-paced environment - Experience developing, testing, and deploying software within air-gapped or highly secure government network environments. - Must be eligible to obtain and maintain TS/SCI access. Bonus Points If You Have The Following - You have experience designing and developing intuitive user interfaces featuring real time, 2D/3D geospatial visualizations - Currently hold an active U.S. Government Secret Clearance LOCATION While this role is remote, the potential for travel may occur such as client visits, company gatherings, and other project related travel as needed may be required. Compensation This role is between $157,000 - $190,000 base salary. Benefits Compensation includes competitive salary, meaningful equity ownership, profit sharing, employer 401(k) contribution, and 100% employer covered medical, dental, and vision insurance for you and your dependents. ELIGIBILITY Must be a US Citizen and be able to obtain and hold a U.S. Top Secret security clearance and be eligible to obtain and maintain a TS/SCI clearance . EEO STATEMENT At Sphinx Defense, we are devoted to building a team that represents a variety of backgrounds, perspectives, and skills. Sphinx Defense is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, and gender identity. CLEARANCE ELIGIBILITY - This position requires eligibility to obtain and maintain a U.S. security clearance. For more information about U.S. Security Clearances: click here. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. - 1157, or (iv) Asylee under 8 U.S.C. - 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Develop AI-powered features collaboratively and mentor engineers to enhance frontend technology strategy. | 5+ years frontend engineering with TypeScript/JavaScript, product instincts, performance optimization, and fullstack Python capability. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. SeatGeek has an ever-evolving product that's reshaping the way the ticketing industry works. You’ll join the team responsible for ensuring SeatGeek.com is fast, reliable, and delivering joy to all of our fans. What you'll do Bring a passion for product to work with the SeatGeek design team and product managers to bring ideas to life to delight fans with AI-powered features Mentor and grow web engineers across the organization as you remain on the cutting edge of AI feature development and tool use Contribute to increasing the maturity of our front end tech strategy and stack with a focus on generative AI What you have 5+ years of professional experience in frontend software engineering, having led product initiatives end-to-end in recent years, preferably with user-facing AI TypeScript/JavaScript: You have an exceptional grasp of the language. You keep up with the latest spec and look for every opportunity to use new features. You're familiar with at least one modern framework and client side rendering technique. We use TypeScript, React, and Next.js to create our user interfaces, although specific knowledge of those is not a prerequisite UI & Product Instincts: You have feelings about how a web page should look and feel, care about the nuances of how users will work with the product you're building, and aim to build inclusive and accessible experiences. We don't expect you to be a visual designer, but we're looking for someone who can build on the work of our experienced design team and express opinions about how best to leverage AI Architecture and Performance optimization: You are comfortable going deeper into the stack to untangle caching inefficiencies, and troubleshoot across a wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to architect for performance and maintainability Adaptability: You have comfort working full stack in Python when needed to get things done. You have some experience with design tools like Figma or Sketch. If you've never worked with any of these in your life but want to fearlessly dive in, please still apply Our stack You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages: Typescript, Python Libraries / Frameworks: Next.js, React Infrastructure / Tools: AWS, K8s, Fastly, Datadog, Mixpanel, Eppo Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Lead IT operations team, manage service desk and vendor relationships, and ensure operational efficiency. | 5+ years IT operations or systems administration experience with people management and SLA proficiency required. | POSITION SUMMARY The Manager of IT Operations owns day-to-day operations management, SLA performance, and people leadership for the IT Operations team. Today, a small group of generalists (service desk, endpoint, identity, and platform work all bundled into the same people) reports up to a Senior Director who is also responsible for security, AI governance, and executive stakeholder management. This role closes that gap so the team gets focused coaching, prioritization, and operating rhythm, and so the Senior Director can stay focused on governance and cross-functional strategy instead of tactical operations escalations. This role inherits full people-management responsibility for the existing IT Operations engineers (the current IT Operations engineers, including offshore contractors). ROLE PURPOSE * Provide dedicated, full-time people management and operational leadership to team. * Own service desk SLA performance and the health of the operational backlog. * Give the IT Operations Lead a manager to escalate to. * Reduce interrupt-driven context-switching by owning prioritization and triage decisions at the team level. KEY RESPONSIBILITIES 1. PEOPLE MANAGEMENT & TEAM LEADERSHIP * Conduct regular one-on-ones, set individual performance expectations, and deliver formal feedback, including performance improvement plans and disciplinary action when warranted. * Build a team operating rhythm: stand-ups, backlog reviews, incident reviews, and coverage planning. * Support the IT Operations Lead's technical and operational coordination work while retaining final accountability for personnel outcomes. 2. SERVICE DESK & SLA OWNERSHIP * Own service-level performance for the ITDESK queue: time to first response, time to resolution, backlog age, and satisfaction. * Identify patterns behind missed targets and drive process, tooling, staffing, or documentation changes to correct them. * Ensure clean handoffs between frontline support, IT engineers, Security, People Experience, and other cross-functional partners. 3. OPERATIONAL BACKLOG & DELIVERY MANAGEMENT * Own the IT Operations backlog: prioritization, sequencing, and tradeoffs when demand exceeds capacity. * Track delivery of operational projects (SaaS rollouts/retirements, office technology changes, workflow automation) to completion. * Communicate delivery risk, resourcing constraints, and priority conflicts to the Senior Director before they become escalations. 4. ENDPOINT, IDENTITY, AND SAAS OPERATIONS OVERSIGHT * Provide management oversight of endpoint/hardware lifecycle, identity and access provisioning/deprovisioning, and SaaS administration performed by the team. * Partner closely with the Sr. IT Engineer (IAM & Platform) on identity governance, entitlement reviews, and platform administration priorities. * Ensure onboarding/offboarding SLAs are met and exceptions are tracked and resolved. 5. INCIDENT COORDINATION & ESCALATION * Serve as the management escalation point for operational incidents that exceed the IT Operations Lead's authority or require cross-functional or vendor coordination. * Ensure recurring incidents receive root-cause analysis and are tracked to remediation. * Escalate security-relevant findings to the Director of Information Security promptly. 6. VENDOR & SAAS MANAGEMENT * Own vendor relationship management for IT Operations-administered platforms (Okta, Google Workspace, Slack, Zoom, endpoint management tools, etc.). * Support contract renewal preparation with usage, cost, and risk data. * Drive license rightsizing and cost-control initiatives. 7. TEAM STRUCTURE & GROWTH PLANNING * Partner with the Senior Director on sequencing and justifying future IT Operations hires (Service Desk Lead, Tools & Automation Engineer, additional platform engineers) as the team's target structure is built out. 8. REPORTING & STAKEHOLDER COMMUNICATION * Provide the Senior Director with regular visibility into service health, backlog risk, team capacity, and delivery commitments. * Prepare or contribute to recurring operational reporting (SLA performance, ticket trends, project status). * Represent IT Operations in cross-functional working sessions as delegated. DECISION RIGHTS Within approved budget, policy, and priorities, the Manager of IT Operations is authorized to: * Hire, manage, coach, and (where necessary) exit IT Operations team members. * Set team priorities, backlog sequencing, and coverage plans. * Approve routine operational changes and vendor support escalations. * Reassign work across the team in response to incidents, attrition, or shifting priorities. * Represent IT Operations in meetings and decisions delegated by the Senior Director. REQUIRED QUALIFICATIONS * 5+ years in IT operations, service delivery, or systems administration, with meaningful experience managing people. * Experience owning service desk or IT support operations, including SLA management. * Experience managing operational backlogs, incidents, and cross-functional escalations. * Strong coaching and performance-management skills; comfortable delivering direct, candid feedback. * Familiarity with identity/SaaS platforms (Okta, Google Workspace, Atlassian, Slack) sufficient to manage the people who administer them, without needing to be the deepest technical expert. * Excellent written and verbal communication across technical and non-technical audiences. * Both Mac / Windows experience PREFERRED QUALIFICATIONS * Prior experience building or scaling an IT operations team from an unstructured, generalist model into a specialized one. * ITIL-aligned incident/request/change management experience. * Experience with endpoint management, office technology, or hardware lifecycle programs. * Experience partnering with Security on identity and access governance. CORE COMPETENCIES * People leadership and coaching * Operational ownership and SLA management * Prioritization under competing demands * Structured problem solving * Vendor and cost management * Cross-functional collaboration * Clear, candid communication * Change and growth management

Own and manage identity and access management systems including Okta and Atlassian platforms to ensure secure operations. | Require 5+ years IT engineering with focus on IAM, Okta, Atlassian tools, SAML/SSO, and automation scripting. | POSITION SUMMARY This role owns identity and access management (Okta and adjacent identity tooling) and Atlassian/Jira/Confluence platform administration as dedicated, full-time disciplines. It exists to create a specialist role who can get ahead of configurations, designing for scale, and closing any identity gaps (entitlement configurations, contractor and non-employee access, and access-automation). ROLE PURPOSE * Own identity and access management as a full-time discipline: SSO, entitlement governance, and access automation. * Own Atlassian/Jira/Confluence as dedicated platform administration, including the ITDESK project that every team at Fetch depends on. * Identify, propose and implement improvements. * Get ahead of platform and identity risk through architecture and automation, rather than reacting to incidents after they occur. * Provide senior technical depth that the current generalist model cannot sustain. KEY RESPONSIBILITIES 1. IDENTITY & ACCESS MANAGEMENT (OKTA) * Own configuration and administration of Okta SSO, MFA policy, and lifecycle workflows (onboarding, offboarding, role changes). * Own entitlement governance: design and run periodic access reviews, identify and remediate stale or excess access, and close gaps that allowed past entitlement misconfigurations. * Own contractor and non-employee access governance, including time-bound access, approval workflows, and offboarding enforcement. * Integrate and manage third-party application SSO connections; troubleshoot identity-related issues escalated from the team. * Maintain security compliance for identity systems in partnership with Information Security. 2. ACCESS AUTOMATION & RISK REDUCTION * Build and maintain automated workflows for provisioning, deprovisioning, and access review (e.g., via Okta workflows, or adjacent automation tooling) to reduce manual access administration. * Investigate and close automation gaps. * Partner with Information Security on broader architectural patterns and help remediate patterns in IT-administered systems. 3. ATLASSIAN SUITE PLATFORM ADMINISTRATION * Own Jira project configuration, workflows, permission schemes, and automation rules. * Administer Confluence spaces, permissions, and documentation standards. * Support Bitbucket configuration and access where applicable. * Design for scale and plan platform architecture proactively rather than administering reactively. 4. PLATFORM & IDENTITY ARCHITECTURE * Evaluate and recommend new tooling, integrations, or automation that improve identity governance or platform scalability. * Maintain technical documentation for identity and platform systems sufficient for audit, onboarding, and incident response. 5. CROSS-FUNCTIONAL PARTNERSHIP * Partner with Information Security on identity-related risk, audit evidence, and remediation of access-related findings. * Partner with the Manager of IT Operations on prioritization, escalation, and coordination with the rest of the IT Operations team. * Serve as the technical point of contact for identity and Atlassian platform questions across the company. 6. DOCUMENTATION & CONTINUOUS IMPROVEMENT * Maintain clear, current documentation for identity workflows, access policies, and platform configuration. * Identify recurring manual work in identity or platform administration and drive it toward automation or self-service. * Contribute to access request, approval, and audit workflow improvements. DECISION RIGHTS Within established security and platform standards, this role is authorized to: * Configure and modify Okta and Atlassian platform settings within approved change-management practices. * Design and implement access automation workflows. * Recommend and prioritize platform architecture changes. * Flag and pause changes that present apparent identity or platform risk pending review. REQUIRED QUALIFICATIONS * 5+ years in IT engineering or systems administration with a concentration in identity and access management and/or SaaS platform administration. * Direct hands-on experience administering Okta in a production environment, including SSO, MFA, and lifecycle automation. * Direct experience administering Atlassian tools (Jira, Confluence) at an organizational scale, including workflow and permission design. * Working knowledge of SAML/SSO concepts and access governance practices. * Familiarity with scripting, automation tooling, and API/webhook-based integrations. * Strong documentation habits and ability to work independently on platform architecture decisions. PREFERRED QUALIFICATIONS * Experience remediating identity-related security incidents or entitlement misconfigurations. * Experience with JumpCloud, Google Workspace admin, or AWS IAM. * Experience designing access review or automated deprovisioning programs. * B.S. in Computer Science, Information Systems, or equivalent experience. * Relevant certifications (Okta Certified Administrator, Atlassian certifications, or equivalent). CORE COMPETENCIES * Deep technical ownership of high-blast-radius systems * Proactive risk identification and architecture-first thinking * Automation-first problem solving * Independent judgment and prioritization * Cross-functional partnership with Security and IT leadership * Documentation discipline

Lead design and development of enterprise-scale ServiceNow solutions with complex integrations and AI-driven automation. | Bachelor's degree and 6-10+ years of enterprise application development with advanced ServiceNow skills and certifications. | We are looking for a talented Software Engineer Senior- Service Now to join our team specializing in Systems/Information Technology for our Corporate organization in Columbus, IN.  In this role, you will make an impact in the following ways: * Deliver high‑quality software solutions by deeply understanding user needs, analyzing system flows, and resolving problem areas throughout the full software development lifecycle. * Create clarity and alignment through well‑structured documentation, flowcharts, technical layouts, and solution demonstrations that support seamless implementation. * Drive technical feasibility and innovation by evaluating requirements, defining problems accurately, and proposing effective, scalable solution designs. * Translate business needs into smart tools by designing systems, specifications, and standards that enable teams to work more efficiently and make informed decisions. * Advance the organization’s technical capabilities by recommending modern development tools, leveraging open‑source technologies, and actively participating in professional learning. * Strengthen application performance and security by analyzing issues, identifying improvements, protecting confidential data, and refining processes and procedures. * Ensure architectural integrity by defining application interfaces, articulating nonfunctional requirements, and applying architectural and testing standards across solutions. * Promote Built‑In Quality and team agility by guiding teams toward modern mindsets, supporting decentralized decision-making, and fostering continuous improvement in development practices. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.