Cummins

You would lead multiple sales projects from planning through completion, manage budgets and deliverables, and work with stakeholders to resolve risks and issues. | The role requires a bachelor’s degree, intermediate-level experience with team leadership, strong financial and communication skills, and knowledge of power generation products. | We are looking for a talented Senior Project Manager to join our team specializing in Sales in US.   In this role, you will make an impact in the following ways:  * Lead multiple projects from inception through completion, ensuring objectives, deliverables, and performance goals are clearly defined and achieved.  * Facilitate project planning sessions with internal and business stakeholders to establish project scope, objectives, performance goals, timelines, and key milestones.  * Develop and maintain comprehensive project plans, tracking progress against established timelines, milestones, and performance expectations.  * Identify, track, and resolve project issues and risks, collaborating with team members and other partners to identify effective solutions and alternatives.  * Plan and monitor project budgets, conducting research and analysis to support project planning, decision-making, and successful execution.  * Monitor and communicate project status to project teams, Project Sponsors, and key stakeholders while maintaining accurate project notes, databases, measures, and records.  * Identify and assign appropriate resources to project tasks, ensuring the right expertise and support are available to successfully deliver project objectives.  * Guide and coach project team members, providing developmental feedback, sharing lessons learned, and leveraging experiences from other teams to continuously improve project outcomes. RESPONSIBILITIES To be successful in this role you will need the following:  * Strong financial acumen to interpret key financial indicators and use them to support sound business and project decisions.  * Excellent communication and audience-adaptation skills to translate complex or technical information into clear, relevant messages for different stakeholders and audiences.  * A strong customer-focused mindset to build trusted relationships, understand the customer perspective, and develop solutions that better meet customer needs and support business results.  * The ability to manage complexity and conflict by navigating large amounts of information, competing priorities, and challenging situations to identify effective solutions.  * Strong planning and project management skills to balance project scope, schedules, resources, and priorities while ensuring expected outcomes are fully realized.  * Effective risk and issue management skills to identify, assess, prioritize, and mitigate project risks while proactively resolving issues that may impact successful delivery.  * Strong resource, schedule, and scope management capabilities to effectively manage budgets, headcount, timelines, deliverables, and project requirements.  * An adaptable, collaborative, and inclusive approach that values different perspectives and cultures while working effectively across teams and stakeholder groups. Education, Licenses, Certifications:  College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations.  Experience:  Intermediate level of relevant work experience, including team leadership experience, required. QUALIFICATIONS * Knowledge of power generation products, ability to interface with contractors, consulting engineers, vendors, knowledge of codes, knowledge of technical documentation, and strong research capabilities needed. * Candidate must have excellent communication skills, both written and verbal. * Must possess strong organizational and planning skills and be capable of multi-tasking on a variety of complex tasks. * Must be able to manage databases and reporting mechanisms for project milestones. * Must be data- and process-oriented/driven. * Must be able to work in a team environment with Sales, Production, Purchasing, Project Administration, Engineering and Service Team both within and outside of their account. * Must possess a good understanding of project financials. * Must quickly be able to build rapport with external stakeholders - client and trade partners. * Ability to review and understand design submittals preferred. * Previous experience in a new construction setting preferred. * Open to applicants across the continental U.S.   Compensation and Benefits Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Coordinate protective services for executive travel, meetings, and events while building program infrastructure and managing vendors and stakeholder relationships. | Requires at least five years in executive protection, corporate security, or a related field, a bachelor’s degree, and strong project leadership, analytical, and discretion skills. | We are looking for a highly organized and solutions-oriented Operations Manager to serve as a key individual contributor providing centralized operational and program-management support for Cummins' global Executive Protection program. In this newly established role, the Executive Protection Operations Leader will translate program direction into consistent, repeatable execution by coordinating protective services for C-suite and Board travel, meetings, and special events. Operating as a trusted operational partner and subject matter expert, this individual contributor will serve as the critical link among Executive Protection, executive support teams, internal business partners, and external security providers while managing highly sensitive information with the utmost discretion. This work will strengthen the quality, scalability, and effectiveness of a global program designed to support executive safety, mobility, and business continuity. This is a U.S.-based remote opportunity with periodic travel to Indiana and other locations as business needs require. In this role, you will make an impact in the following ways:  * Coordinate seamless protective operations: Plan and coordinate protective services supporting C-suite and Board travel, meetings, special events, and domestic and international activities.  * Build scalable program infrastructure: Develop standardized processes, protocols, tools, and workflows for travel planning, protective operations, emergency response, documentation, budgeting, invoicing, and reporting.  * Strengthen vendor performance: Identify, evaluate, onboard, and coordinate security providers while establishing service expectations, KPIs, performance measures, and accountability mechanisms.  * Connect critical stakeholders: Serve as the operational conduit among Executive Protection, Executive Assistants, the Office of the CEO, Corporate Aviation, Purchasing, Physical Security, Global Resiliency, Special Events, and external partners.  * Improve operational consistency: Analyze recurring issues, identify root causes, and implement practical improvements that increase the reliability, efficiency, quality, and scalability of Executive Protection services.  * Enhance program readiness: Develop and maintain security plans, emergency-response procedures, training programs, audit practices, operational records, and reporting that support consistent and risk-informed execution. RESPONSIBILITIES To be successful in this role you will need the following:  * Exceptional judgment and discretion: Demonstrated ability to protect highly sensitive executive information, make sound ethical decisions, and operate professionally in confidential environments.  * Operational and project leadership: The ability to organize multiple priorities, coordinate complex workstreams, anticipate requirements, and deliver accurate results without direct authority over stakeholders.  * Calm, risk-informed decision-making: The ability to assess incomplete or rapidly changing information, balance safety, service, cost, and business requirements, and perform effectively under pressure.  * Influential communication: Excellent writing, presentation, consulting, and interpersonal skills, with the ability to translate security requirements into clear, actionable guidance for diverse audiences.  * Analytical and continuous-improvement capability: The ability to synthesize data, monitor performance, identify operational gaps, resolve root causes, and implement sustainable process improvements.  * Global and service-oriented mindset: Strong awareness of emerging security risks and industry practices, a commitment to exceptional executive support, and the willingness to travel up to 40% based on operational needs. QUALIFICATIONS Education/Experience * Ideally five or more years of experience in Executive Protection, corporate security, global security, protective operations, intelligence, emergency management, or a related security field.  * Demonstrated experience coordinating complex, high-stakes, and time-sensitive projects involving multiple internal stakeholders and external service providers.  * Experience supporting executive travel, security logistics, protective advances, special events, or other domestic and international security operations.  * Proven vendor-management experience, including contract administration, purchasing, invoicing, service-level expectations, performance measures, and KPIs.  * Experience developing and implementing operational processes, security plans, procedures, workflows, training programs, audits, or quality-assurance practices.  * Strong technology proficiency, including Microsoft Office and AI tools, Windows, iOS or Android platforms, security systems, intelligence resources, mapping applications, and internet-based technologies.  * Experience working across multiple geographies and adapting operational plans to local security conditions, regulatory requirements, transportation infrastructure, emergency-response capabilities, cultural practices, and available protective resources. * College, university, or equivalent degree required.   Compensation  Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Lead global application, vulnerability, cloud, and penetration-testing security strategy while translating findings into business risk and guiding secure AI adoption. | Requires a related bachelor's degree and extensive cybersecurity leadership experience; CISSP, CISM, or GIAC certifications are preferred. | We are seeking an experienced Cybersecurity Director to be responsible for the global strategy, leadership, and maturity of Application Security, Vulnerability Management, Cloud Security, and Penetration Testing. The role identifies and evaluates cybersecurity exposures across applications, infrastructure, cloud environments, products, and technology platforms and partners with the organizations responsible for mitigating those risks. This role is offsite remote.   The Director works closely with Global Cyber Security Governance, Risk & Compliance (GRC) and other stakeholders to enable the communication and prioritization of technical security findings into business risk, influence enterprise risk prioritization, strengthen compliance and control frameworks, and provide measurable evidence of risk reduction. The role also maintains a strong understanding of Frontier AI and emerging technologies, helping the organization securely adopt AI capabilities while identifying opportunities to use AI to improve cybersecurity effectiveness, automation, and risk management.   In this role, you will make an impact in the following ways:  Application Security * Champion the global Application Security oversight program and security-by-design practices. * Partner with stakeholder to integrate security into product development, SDLC, DevSecOps, and application processes. * Oversee the analysis of application security finding and vulnerability identification and prioritization. * Partner with Product, Engineering, Platform teams to prioritize and remediate application risk. Vulnerability Management * Lead enterprise vulnerability identification, prioritization, remediation, and validation. * Establish risk-based prioritization using exploitability, threat intelligence, and exposure. * Provide vulnerability intelligence to GRC to support enterprise cyber risk decisions. * Identify systemic and recurring vulnerabilities requiring broader corrective action. Cloud Security * Lead the global Cloud Security strategy and security requirements. * Identify and manage risks across cloud infrastructure, workloads, identities, configurations, applications, and data. * Partner with Cloud, Infrastructure, Architecture, Product, and Engineering organizations to reduce cloud risk. * Integrate cloud security risk into enterprise cyber risk management and prioritization processes and platforms. Penetration Testing & Offensive Security * Develop the penetration testing service offering in cooperation with Internal Audit and other stakeholders. * Validate vulnerabilities and security controls through penetration testing and red team exercises, * Identify exploitable attack paths and systemic security weaknesses by partnering with purple team partners. * Provide evidence-based assessments and validate remediation through oversight of Pen Test reporting. Cyber Risk & GRC Partnership * Partner with Cyber GRC to translate technical security findings into business risk. * Develop methodologies, metrics, and indicators that improve cyber risk prioritization. * Provide technical input into risk assessments, policies, controls, compliance, and risk acceptance decisions. * Support identification and escalation of material cyber risks. * Ensure remediation accountability remains with the appropriate Product, Technology, or Business owner. Frontier AI & Emerging Technology * Maintain a working understanding of Frontier AI, AI agents, emerging AI architectures, and associated cybersecurity risks. * Partner with AI, Product, Data, Engineering, and GRC organizations to support secure AI adoption. * Identify opportunities to leverage AI for vulnerability prioritization, security testing, risk analysis, automation, and cyber defense. * Help incorporate emerging AI risks into cybersecurity and enterprise risk frameworks. Leadership & Influence * The Director will lead globally through influence, partnership, and accountability, working across Cyber Security, GRC, Product, Engineering, Cloud, Infrastructure, IT, and business organizations. * The role must effectively translate technical cybersecurity issues into business risk and actionable decisions, balancing security requirements with business priorities, operational needs, cost, and innovation. Measures of Success * Success will be measured by: * Reduction in material cybersecurity risk. * Improved visibility and prioritization of application, cloud, and infrastructure vulnerabilities. * Faster remediation of material security exposures. * Increased adoption of secure-by-design practices. * Improved effectiveness of penetration testing and security validation. * Stronger integration between Cyber Security and the enterprise risk and compliance frameworks. * Improved executive visibility into cyber risk. * Increased automation and use of AI to improve cybersecurity outcomes. * Secure and effective adoption of Frontier AI and emerging technologies.       RESPONSIBILITIES  To be successful in this role you will need the following:  * Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals. * Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. * Customer focus - Building strong customer relationships and delivering customer-centric solutions. * Drives results - Consistently achieving results, even under tough circumstances. * Drives vision and purpose - Painting a compelling picture of the vision and strategy that motivates others to action. * Global perspective - Taking a broad view when approaching issues, using a global lens. * Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications. * Regulatory Risk Compliance Management - Evaluates the design and effectiveness of controls against established industry frameworks and regulations to assess adherence with legal/regulatory requirements.    QUALIFICATIONS   Education/Experience * College, university, or equivalent degree in Computer Science, Information Technology, Engineering, or related subject, or relevant equivalent experience required.  * Global Information Assurance Certification (GIAC) Security Essentials Certification, GIAC Security Leadership Certification, Information Systems Audit and Control Association (ISACA) Certified Information Security Manager, Microsoft Certified Systems Engineer: Security, or Certified Information Systems Security Professional (CISSP) certification preferred.  * Understanding of the capabilities and configuration of industrial cybersecurity controls and solutions across multiple facets; for example: asset management, vulnerability management, anomaly detection, identity and access management, network security, endpoint security, application security, IDS/IPS, deep packet inspection, SIEM, data analytics, security and/or risk management and product development.  * This position may require licensing for compliance with export controls or sanctions regulations.    Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Design, automate, and deploy scalable AWS infrastructure ensuring security, performance, and compliance while leading technical decisions and mentoring teams. | 5-9 years experience in AWS platform engineering, automation, CI/CD pipelines, and a bachelor's degree in a related field. | We are looking for a talented AWS Platform Engineer Principal to join our team specializing in Systems/IT for our Corporate organization in Columbus, IN.    In this role, you will make an impact in the following ways:   * Drive automation excellence by designing and implementing scalable solutions that streamline infrastructure provisioning, reduce manual effort, and accelerate deployment cycles. * Set technical direction by leading the creation of system architectures, infrastructure designs, and detailed documentation that guide consistent, high-quality solution delivery. * Ensure secure, high-performing systems by actively participating in design, cybersecurity, and code reviews to uphold architectural standards, security principles, and performance expectations. * Enable seamless integration by collaborating with cross-functional teams to ensure new solutions align with and enhance existing infrastructure and platforms. * Strengthen system resilience by identifying vulnerabilities and leading enhancements that improve system stability, security posture, and overall reliability. * Optimize performance and availability by proactively monitoring system health, analyzing trends, and driving tuning and capacity planning initiatives across environments. * Lead complex issue resolution by troubleshooting and resolving critical infrastructure challenges, minimizing downtime and ensuring business continuity. * Deliver strategic integrations by partnering with vendors and internal teams to plan and execute complex system integrations that support business growth and innovation. RESPONSIBILITIES To be successful in this role you will need the following: * Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations—balancing protection, efficiency, and cost.  * Programming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable. *  Data Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance—enabling trusted, scalable, cost-conscious data use.  * Modern Development Practices - Applies modern engineering practices and tools—such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code—to accelerate delivery, improve quality, and reduce risk across the SDLC.  * Solution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms.  * System Architecture- Creates and evolves architecture system blueprints developing reusable patterns and roadmaps to ensure scalability, resilience, security, and long-term efficiency.  * Demonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs.  * Strategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation.  * Technical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance.  * Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results.  * Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes. *  Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.  * Ensuring Customer Success - Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust.      Education, Licenses, Certifications:  * College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required.  * This position may require licensing for compliance with export controls or sanctions regulations.      Experience:  * Significant relevant experience required.  * 5-7 years of experience. QUALIFICATIONS L3+ AWS Platform Lead (7-9+ Years Experience) Role Overview An experienced AWS Platform Lead with 7–9+ years of hands-on expertise in automation using Terraform and CloudFormation, resource deployment through GitHub CI/CD, and strong platform governance. This role involves guiding teams on technical solution design, deployment feasibility, and supporting application teams by translating requirements into scalable AWS solutions. The engineer will also manage backlog prioritization, feature delivery, and ensure compliance with AWS governance and security standards. Key Responsibilities * Platform Automation & Deployment * Design, automate, and deploy AWS resources using CI/CD pipelines. * Guide the team on technical solution design and deployment feasibility. * Collaborate with application teams to understand technical requirements and deliver solutions. * Backlog & Governance * Prioritize backlog items, feature stories, and platform enhancements in Jira. * Ensure platform foundation governance, compliance, and security alignment. * Operations & Troubleshooting * Provide L3-L4+ support during major incidents, guiding teams on root cause analysis and resolution. * Lead troubleshooting across complex infrastructure, networking, and application integrations. * Leadership & Ownership Expectations * Lead and mentor teams on AWS platform best practices, automation standards, and operational excellence. * Drive technical decision-making, architecture reviews, and cross-functional collaboration to align platform capabilities with business objectives. * Ensure accountability for delivery timelines, governance compliance, operational stability, and continuous improvement initiatives. Core Skills & Expertise * AWS Services: EC2, S3, IAM, VPC, Lambda, CloudFormation, RDS, CloudWatch, CloudTrail * Networking & Security: VPC design, Security Groups, NACLs, Route 53, Transit Gateway, IAM policies, KMS, Secrets Manager, GuardDuty, Security Hub * Monitoring & Logging: CloudWatch (metrics, logs, alarms), X-Ray, ELK Stack, Prometheus + Grafana * Automation & Scripting: Terraform, AWS CloudFormation, CDK, Python, AWS CLI & SDKs (Boto3) * CI/CD Pipelines: GitHub Actions, AWS CodePipeline, CodeBuild, Jenkins, GitLab CI * Containers & Orchestration: Fundamentals of ECS, Fargate, EKS, Docker, Helm * Cost Optimization: AWS Budgets, Cost Explorer, Trusted Advisor, tagging governance * DevSecOps & Compliance: Well-Architected Framework, CIS Benchmarks, SCPs, security best practices * Collaboration & Documentation: Agile methodologies, Jira, Confluence, architectural diagrams, runbooks This position is for Columbus IN or Atlanta GA Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Lead manufacturing operations to improve safety, quality, cost, and team performance. | Requires degree and significant managerial experience with strong team development and cross-functional collaboration skills. | We are seeking a talented Manufacturing Shop Operations Manager to join our Manufacturing team at our Cummins Drivetrain and Braking Systems (CDBS) facility in Morristown, Tennessee. In this role, you will make an impact in the following ways:           * Drive Results Through Action: Take ownership of priorities, respond to challenges with urgency and energy, and consistently deliver high-quality results in a fast-paced manufacturing environment. * Build High-Performing Teams: Foster a strong team culture by leveraging diverse perspectives, aligning employees around common goals, and creating an environment where collaboration and accountability thrive. * Strengthen Cross-Functional Partnerships: Collaborate effectively with operations, engineering, quality, safety, and leadership teams to solve problems, improve performance, and achieve business objectives. * Develop and Empower Talent: Coach, mentor, and support employees’ growth by providing feedback, development opportunities, and clear expectations that enable both individual and organizational success. * Create an Engaged Workforce: Build a positive and inclusive work environment where employees feel valued, motivated, and empowered to contribute their best every day. * Lead Through Ambiguity and Change: Navigate evolving priorities and complex situations with confidence, making informed decisions and helping teams remain focused and productive during periods of uncertainty. * Drive Continuous Improvement: Identify opportunities to eliminate waste, improve quality, and optimize processes by applying continuous improvement methodologies that enhance operational efficiency and performance. * Champion Safety, Inclusion, and Organizational Excellence: Model proactive safety behaviors, promote an injury-free culture, navigate organizational processes effectively, and embrace diverse perspectives to strengthen team and business outcomes. RESPONSIBILITIES To be successful in this role you will need the following:         * Champion a strong safety culture by ensuring compliance with all safety requirements, encouraging timely near-miss reporting, and consistently applying FIFI (Fix It, Find It) principles.  * Lead and hold teams accountable to established safety procedures, ensuring every employee understands and follows expectations.  * Drive operational performance by meeting or exceeding plant targets in Safety, Quality, and Cost through effective leadership and execution.  * Promote continuous improvement by identifying opportunities, solving problems proactively, and implementing initiatives that enhance plant performance and efficiency.   Education, Licenses, Certifications:  College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations.  Experience:  Significant level of relevant work experience, including managerial, leadership, and budgetary experience, required. QUALIFICATIONS Drive compliance with all safety requirements by promoting a strong safety culture, including timely near-miss reporting and consistent application of FIFI (Fix It, Find It). Ensure each employee understands and follows established safety procedures. Support achievement of plant performance metrics by meeting or exceeding targets in Safety, Quality, and Cost through effective leadership, accountability, and continuous improvement initiatives. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Lead design and development of enterprise-scale ServiceNow solutions with complex integrations and AI-driven automation. | Bachelor's degree and 6-10+ years of enterprise application development with advanced ServiceNow skills and certifications. | We are looking for a talented Software Engineer Senior- Service Now to join our team specializing in Systems/Information Technology for our Corporate organization in Columbus, IN.  In this role, you will make an impact in the following ways: * Deliver high‑quality software solutions by deeply understanding user needs, analyzing system flows, and resolving problem areas throughout the full software development lifecycle. * Create clarity and alignment through well‑structured documentation, flowcharts, technical layouts, and solution demonstrations that support seamless implementation. * Drive technical feasibility and innovation by evaluating requirements, defining problems accurately, and proposing effective, scalable solution designs. * Translate business needs into smart tools by designing systems, specifications, and standards that enable teams to work more efficiently and make informed decisions. * Advance the organization’s technical capabilities by recommending modern development tools, leveraging open‑source technologies, and actively participating in professional learning. * Strengthen application performance and security by analyzing issues, identifying improvements, protecting confidential data, and refining processes and procedures. * Ensure architectural integrity by defining application interfaces, articulating nonfunctional requirements, and applying architectural and testing standards across solutions. * Promote Built‑In Quality and team agility by guiding teams toward modern mindsets, supporting decentralized decision-making, and fostering continuous improvement in development practices. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Lead enterprise strategy for customer and employee listening programs and translate feedback into actionable business strategies. | Proven success in developing customer experience strategies and leading Voice of the Customer programs with strong analytical and communication skills. | Director, Global Customer Insights & Experience The Director, Global Customer Insights and Experience is responsible for leading the enterprise strategy, governance, and execution of customer and employee listening programs, Voice of the Customer (VoC), customer experience transformation, and global language translation services. This role serves as the organization’s champion for customer and employee insights, leveraging data, feedback, and analytics to improve satisfaction, engagement, loyalty, retention, and overall experience outcomes.  The Director partners with executive leadership and cross-functional stakeholders to translate customer and employee feedback into actionable business strategies, improve customer journeys, strengthen brand experience, and drive customer-centric decision making across the organization. This leader oversees customer and employee insights programs, customer analytics, global translation services, vendor management, compliance, budgeting, and organizational change initiatives while fostering a culture focused on continuous improvement and exceptional experiences. The preferred location for this role is Nashville, TN. Qualified candidates who are currently working remote outside of the Nashville commuting area or alternate corporate sites will be considered.   In this role, you will make an impact in the following ways: * Voice of the Customer & Employee Strategy: Develop and lead the strategy for the Voice of Customer and Voice of Employee programs. Translate customer insights into actionable recommendations that improve customer outcomes and business performance. Serve as a trusted advocate for customer needs, expectations, and experiences across Cummins. * Customer Experience Strategy: Develop and execute enterprise-wide customer experience strategies aligned with organizational objectives. Define and maintain customer experience standards across all customer touchpoints. Identify opportunities to improve customer satisfaction, retention, loyalty, and advocacy. Partner with leadership to ensure customer experience remains a strategic business priority. * Customer Journey & Service Design: Lead customer journey mapping initiatives to understand customer interactions throughout the customer lifecycle. Identify friction points, service gaps, and opportunities for experience enhancement. Ensure service delivery consistently aligns with customer expectations and business objectives.  * Customer and Employee Insights Programs Lead the strategy, planning, implementation, and administration of enterprise customer and employee insights programs. Establish best practices for employee listening and customer feedback programs that generate meaningful business insights. Oversee survey programs, feedback collection methodologies, analytics, and reporting processes. Ensure insights are effectively translated into recommendations that improve customer and employee experiences. Partner with business leaders, Human Resources, Communications, and operational teams to strengthen engagement and organizational effectiveness. * Brand Experience & Customer Engagement: Partner with leadership to ensure customer interactions reflect company values, service commitments, and brand standards. Evaluate customer communications, service processes, and engagement strategies for effectiveness and consistency. Recommend and implement initiatives that strengthen customer trust, loyalty, and advocacy. Drive programs that enhance brand perception and customer engagement across all interactions. * Customer Analytics & Reporting: Develop and maintain customer experience KPIs, dashboards, scorecards, and reporting frameworks. Analyze customer feedback, employee feedback, survey data, operational metrics, and behavioral trends. Utilize predictive analytics and customer insights to identify emerging risks, opportunities, and improvement areas. Present findings, trends, recommendations, and strategic insights to executive leadership. * Global Language Translation Services: Lead enterprise language translation services, ensuring consistent delivery of multilingual communications across the organization. Establish governance and standards for language translation, accessibility, and inclusive communications. Manage translation vendors and service providers to ensure quality, efficiency, and compliance. Partner with stakeholders to enhance multilingual communication capabilities and user experiences. Ensure language services support global business needs and regulatory requirements. * Vendor Management, Governance & Compliance: Manage external vendors, service providers, and strategic partners supporting insights and translation programs. Oversee contract administration, service-level agreements, budgeting, performance measurement, and issue resolution. Drive continuous improvements that increase efficiency, effectiveness, and business value. * Organizational Leadership & Change Management: Serve as the organization's subject matter expert on customer experience, employee insights, Voice of the Customer programs, and experience management best practices. Foster a culture that prioritizes customer-centric and employee-centric decision making. * People Leadership: Lead, coach, mentor, and develop a high-performing team focused on customer experience, employee insights, and operational excellence. Foster collaboration, accountability, innovation, and continuous learning. Support talent development and succession planning to strengthen organizational capability.   To be successful in this role you will need the following: * Customer Experience Strategy & Business Impact: Demonstrated success developing and implementing customer experience strategies that improved satisfaction, engagement, loyalty, retention, and business outcomes. * Voice of the Customer (VoC) Leadership: Proven experience leading Voice of the Customer (VoC) programs and customer feedback initiatives. * Listening Strategy & Insights Programs: Experience designing and implementing customer and employee listening strategies, survey programs, and insights initiatives. * Customer Journey & Experience Design: Strong expertise in customer journey mapping, service design, persona development, experience management, and customer insight methodologies. * Strategic Analytics & Problem Solving: Exceptional analytical, problem-solving, and strategic thinking skills with the ability to translate data into actionable business recommendations. * Executive Communication & Stakeholder Influence: Strong communication, presentation, stakeholder management, and executive influencing skills. * Change Leadership & Customer-Centric Transformation: Experience leading organizational change and driving adoption of customer-centric initiatives. * Program, Vendor & Service Provider Management: Demonstrated success managing complex cross-functional programs, vendors, and service providers. * Financial & Operational Governance: Experience overseeing budgets, contracts, performance metrics, and operational governance.       Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Design, automate, and deploy scalable AWS infrastructure ensuring performance, security, and compliance while leading troubleshooting and mentoring teams. | 7-9+ years in AWS platform engineering, automation tools like Terraform, CI/CD pipelines, cloud governance, security, and cross-functional collaboration. | We are looking for a talented AWS Platform Engineer Principal to join our team specializing in Systems/IT for our Corporate organization in Columbus, IN.    In this role, you will make an impact in the following ways:   * Drive automation excellence by designing and implementing scalable solutions that streamline infrastructure provisioning, reduce manual effort, and accelerate deployment cycles. * Set technical direction by leading the creation of system architectures, infrastructure designs, and detailed documentation that guide consistent, high-quality solution delivery. * Ensure secure, high-performing systems by actively participating in design, cybersecurity, and code reviews to uphold architectural standards, security principles, and performance expectations. * Enable seamless integration by collaborating with cross-functional teams to ensure new solutions align with and enhance existing infrastructure and platforms. * Strengthen system resilience by identifying vulnerabilities and leading enhancements that improve system stability, security posture, and overall reliability. * Optimize performance and availability by proactively monitoring system health, analyzing trends, and driving tuning and capacity planning initiatives across environments. * Lead complex issue resolution by troubleshooting and resolving critical infrastructure challenges, minimizing downtime and ensuring business continuity. * Deliver strategic integrations by partnering with vendors and internal teams to plan and execute complex system integrations that support business growth and innovation. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.