SeatGeek

Lead and manage a team of engineers to develop features for the customer discovery journey, collaborating with product and design teams. | 5+ years of coding experience, 2+ years of engineering management, knowledge of web technologies, data-driven decision making, and familiarity with SEO and SEM. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you As an Engineering Manager for the Discovery team, you will lead a team of skilled engineers responsible for the initial stages of our customer's journey, from discovery to consideration. You will collaborate with cross-functional teams to design and implement features that enhance the user experience and drive customer acquisition and engagement. What you'll do Manage a team of cross functional engineers (backend & frontend, multiple platforms) to develop and maintain features for the top of the funnel, including product search, recommendations, and personalized content Work closely with Product to design and develop product enhancements and value for both fans and enterprise customers - including prioritization and planning cycles Guide the team to improve operational and engineering best practices to keep our development machine humming Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports Play an active role in our recruiting process, helping us to grow our engineering team in any way you can Perform code reviews and provide technical and design feedback to the team Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization What you have 5+ years as an engineer in a role that was mostly about writing code 2+ years of experience as an engineering manager of productive, motivated teams A foundation of technical excellence and engineering culture that your team can look up to Knowledge of the technology industry to help your team make good tooling and framework decisions setting them up for success An understanding of how to lead by setting context and facilitating collaboration between cross functional partners in product, design, engineering and leadership Experience using data to identify opportunities, set priorities and make decisions Experience with SEO and knowledge of common SEO factors and strategies that drive organic traffic to a website, including an interest in AI Search Experience in search engine marketing (SEM) Experience with various web analytics measurement methodologies and measurement platforms (Google Analytics, Search Console, SEO tools) Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. Languages: Python, Go, C#+.NET Core, Swift, Java\Kotlin, Javascript Client Platforms: iOS, Android, Web (Desktop\Mobile) Technologies: Contentful, Google Tag Manager Datastores: Postgres, Redis, Elasticsearch Cloud: AWS Version control: Git (Gitlab) Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $170,000-$230,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here. #LI-Remote

Transform raw data into actionable insights to improve operational performance and customer experience, and collaborate with cross-functional teams. | 3+ years of relevant experience, expert-level SQL, proficiency in Python or R, experience with large datasets, and ability to influence business strategy with data. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We are looking for a Senior Data Analyst to join our analytics team to focus on improving our operational excellence. In this role, you will partner closely with our Marketplace Operations organization, primarily our Customer Support team, as well as Fulfillment and Event Operations, to elevate the customer experience across all inbound and outbound interactions. Using SQL, and advanced analytics techniques across our stack, you’ll transform raw data into actionable insights that guide decision-making, highlight opportunities, and drive measurable improvements. You’ll collaborate cross-functionally with Operations, Product, and Engineering to define success, measure the impact of initiatives, and build the analytical foundations needed for scalable, high-quality support. Partnering closely with our Marketplace Ops team, you will guide ops investment decisions and drive business impact through (among other things): Developing reporting frameworks and building dashboards and metrics that connect support performance to business outcomes (e.g., SLA, CSAT, cost per resolution) Creating data-driven prioritization systems that quantify the expected cost of delayed resolution and inform routing strategies, including identifying candidates for VIP/fast-track treatment Evaluating and improving contact volume forecasting by breaking down seasonality, near-term momentum, and historical spikiness patterns to strengthen operational planning Surfacing user insights that connect support quality to broader business outcomes, enabling leaders to understand the downstream implications of support performance on revenue and customer experience Partnering with Product and Engineering to enact and test preventative product solutions and measuring the impact on support metrics As a member of SeatGeek’s Analytics team, you will be able to collaborate with and learn from a group of high-performing analysts, data scientists and engineers! What you'll do Own our business relationship with stakeholders on the Marketplace Ops team, understanding their objectives and aligning our analytical roadmap to achieve those goals Develop our understanding of lifetime customer value by connecting operational excellence, problem-order dynamics, and support experience quality to retention and revenue outcomes Conduct exploratory analysis to identify pockets of under-performance in the Support organization, including contact types, workflows, and root-cause categories Analyze chatbot and text-based data (NLP) to understand customer intent, friction points, and automation improvement areas Evaluate different chat bot vendors and plan and conduct A/B tests to improve performance. Determine strategy for making chatbot data accessible to DWH Build lasting modeling solutions, automate analyses, and author pipelines via SQL-based ETL frameworks Improve the hygiene and usability of operational data (Zendesk, UnitQ, and more) enabling us to make decisions based on cost dynamics What you have 3+ years of relevant experience A degree or higher in economics, psychology, computer science, statistics, mathematics or another quantitative discipline Expert-level knowledge of SQL Experience performing analysis with large datasets Experience building reports and dashboards using business intelligence tools A track record of influencing business strategy with data A strong statistical understanding of online testing methodologies and metric development Natural Language Processing experience - nice to have Proficiency in a scripting language (Python or R) - nice to have Domain expertise or past experience in operations - nice to have Our stack Scheduling/Orchestration: Airflow ETL: Fivetran, Python and dbt Data Warehouse: Redshift Event Stream: mParticle Experimentation: Optimizely Dashboarding: Looker & Hex Code versioning: Gitlab Required languages: SQL and Python Support Text Exploration: UnitQ Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $105,000 - $147,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here. #LI-Remote

Design and deliver motion assets for marketing and product storytelling. Collaborate with various teams to ensure motion work aligns with the brand's mission. | Candidates should have over 7 years of motion design experience and a standout portfolio. Proficiency in After Effects, Premiere, and Figma is essential, along with a passion for live events. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We believe live events make life better — and great design brings that magic to life. We’re looking for a Senior Motion Designer who can turn ideas into energetic, scroll-stopping stories that excite fans, showcase our brand, and highlight the best live experiences on earth. Reporting to our Senior Art Director, you’ll join a collaborative, multidisciplinary creative team that loves to experiment, move fast, and push what’s possible in digital storytelling. From bold brand campaigns to social moments that capture the energy of game day, your motion work will help define how SeatGeek moves. What you'll do Design and deliver top-tier motion assets across marketing, paid social platforms, and product storytelling Partner closely with designers, copywriters, and marketers to bring creative concepts to life through animation and motion Help evolve SeatGeek’s motion language — developing toolkits, templates, and systems that keep our brand dynamic and consistent Balance craft and speed in a fast-moving, test-and-learn environment Stay ahead of creative trends, technology (including AI tools), and new storytelling formats in sports, music, and culture Collaborate across teams, from brand and growth to product and partnerships, ensuring every piece of motion connects back to our mission: making live experiences better What you have 7+ years of motion design experience in brand, agency, or media settings A standout portfolio that shows exceptional storytelling and design Experience creating motion systems and templates that scale Deep skills in After Effects, Premiere, and Figma, with familiarity in 3D or mixed-media workflows Strategic and conceptual thinking, you understand the “why” behind every movement and frame A detail-oriented mindset, great taste, and a love for sports, concerts, and live events that drives you to raise the creative bar every time Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $79,000 - $114,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Help define mobile experiences for the ticketing industry and continuously improve the application architecture. Own the development of new features from conception to release while collaborating with design and engineering teams. | Candidates should have 3+ years of experience building Android apps and 5+ years in software engineering. Proficiency in Kotlin and Jetpack Compose is required, along with a passion for creating beautiful and useful applications. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We are looking for a Senior Android Engineer to join SeatGeek’s Fandom team. People love SeatGeek: our Android app is the #1 top free app in the Events category on Google Play. We're constantly improving our user experience, in-app ticketing, and event discovery, but there are many other ambitious projects on our roadmap. SeatGeek makes finding a great ticket easy, but the live event experience does not end there. That's where you come in. Check out the app in the Google Play Store. If you like what you see, and want to contribute, we'd love to hear from you! What you’ll do Help define what mobile means for an entire industry Continuously improve the application architecture Own the development of new features, from conception, through design and development, to release Partner with, teach, and learn from other Android engineers and other teams Collaborate with our design team to set new standards for app beauty and usability on Android What you have 3+ years of experience building Android apps and 5+ years in software engineering Comfort programming complex applications in Kotlin and Jetpack Compose An enjoyment for handling plenty of responsibility and seeing large projects to completion Experience developing beautiful, useful apps that are live in the Google Play Store Satisfaction in details—we've noticed the best Android engineers are as obsessed with pixels as they are with view models A care for building something that's used and loved by many Comfort driving architecture decisions and a strong sense of best practices Our stack You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages: Kotlin Libraries / Frameworks: Jetpack Compose, Anvil, Retrofit 2 + OkHttp, Kotlinx Serialization Infrastructure / Tools: Android Studio Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $140,000-$230,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Lead content strategy focused on AI-powered search to improve discoverability and scale high-impact content across teams. | 6+ years in content marketing with SEO and growth marketing experience, strong strategic and analytical skills, enthusiasm for live events, and curiosity about AI tools. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As the Lead Content Strategist, you’ll play a pivotal role in shaping and scaling the content that fuels SeatGeek’s growth, with a specific focus on driving visibility in AI-powered search. Your work will center on identifying high-impact content opportunities that improve SeatGeek’s discoverability through strategic research, actionable insights, and industry expertise. You’ll collaborate cross-functionally with product, analytics, event operations, and marketing teams to ensure our content is not only creative and fan-first, but also technically optimized for the evolving landscape of AI-driven discovery. What you'll do Identify Content Opportunities: Lead the charge in spotting and prioritizing focus areas based on AI search trends, fan behaviors, and evolving content formats Cross-Functional Collaboration: Partner with product, engineering, and analytics teams to align content initiatives with the roadmap, optimize for event discovery on search and in platform, and measure results Scale What Works: Build frameworks to scale high-performing content across both integrated and non-integrated events, ensuring consistency, quality, and broad reach AI Search Optimization: Stay ahead of generative AI and semantic SEO trends, implementing strategies that position SeatGeek as a trusted authority Content Quality & Governance: Define and enforce content standards and usage guidelines, evangelize best practices to partners, and ensure accuracy, relevance, and rights compliance Innovative Content Sourcing: Source compelling video, imagery, and descriptions from partners, fans, creators, and third-party providers. Explore public domain, creator collaborations, and AI-enabled tools for new opportunities Drive Operational Efficiency: Partner with product teams to enhance tools and processes that improve how SeatGeek manages and scales content Be a Thought Leader: Champion how AI and emerging technologies can elevate SeatGeek’s approach to discovery, curation, and personalization Build Community: Cultivate a network of internal and external contributors who help enrich SeatGeek’s event content through insights and periodic reviews What you have 6+ years of content marketing experience, preferably with a focus in SEO, growth marketing, and/or product Enthusiasm for Live Events: You thrive on the energy of live sports and music, and appreciate the details that make events memorable Strategic & Analytical Thinking Skills: You balance big-picture strategy with a sharp eye for the details that drive AI search performance Relationship Building Excellence: You excel at motivating partners, colleagues, and creators to collaborate and maintain high-quality content 0-to-1 Execution Skills: You’re resourceful, persistent, and creative—able to transform ideas into scalable frameworks Craft-Driven Mindset: You bring a strong design sensibility and understand how UX and storytelling create immersive fan experiences Curiosity for AI: You stay current on AI tools, search technologies, and content trends, and are eager to test, learn, and innovate Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $96,000 - $139,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Lead content strategy to improve AI-powered search visibility, collaborate cross-functionally, scale content frameworks, and innovate with AI tools. | 6+ years content marketing experience with SEO and growth marketing focus, strategic and analytical skills, relationship building, and curiosity for AI. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As the Lead Content Strategist, you’ll play a pivotal role in shaping and scaling the content that fuels SeatGeek’s growth, with a specific focus on driving visibility in AI-powered search. Your work will center on identifying high-impact content opportunities that improve SeatGeek’s discoverability through strategic research, actionable insights, and industry expertise. You’ll collaborate cross-functionally with product, analytics, event operations, and marketing teams to ensure our content is not only creative and fan-first, but also technically optimized for the evolving landscape of AI-driven discovery. What you'll do • Identify Content Opportunities: Lead the charge in spotting and prioritizing focus areas based on AI search trends, fan behaviors, and evolving content formats • Cross-Functional Collaboration: Partner with product, engineering, and analytics teams to align content initiatives with the roadmap, optimize for event discovery on search and in platform, and measure results • Scale What Works: Build frameworks to scale high-performing content across both integrated and non-integrated events, ensuring consistency, quality, and broad reach • AI Search Optimization: Stay ahead of generative AI and semantic SEO trends, implementing strategies that position SeatGeek as a trusted authority • Content Quality & Governance: Define and enforce content standards and usage guidelines, evangelize best practices to partners, and ensure accuracy, relevance, and rights compliance • Innovative Content Sourcing: Source compelling video, imagery, and descriptions from partners, fans, creators, and third-party providers. Explore public domain, creator collaborations, and AI-enabled tools for new opportunities • Drive Operational Efficiency: Partner with product teams to enhance tools and processes that improve how SeatGeek manages and scales content • Be a Thought Leader: Champion how AI and emerging technologies can elevate SeatGeek’s approach to discovery, curation, and personalization • Build Community: Cultivate a network of internal and external contributors who help enrich SeatGeek’s event content through insights and periodic reviews What you have • 6+ years of content marketing experience, preferably with a focus in SEO, growth marketing, and/or product • Enthusiasm for Live Events: You thrive on the energy of live sports and music, and appreciate the details that make events memorable • Strategic & Analytical Thinking Skills: You balance big-picture strategy with a sharp eye for the details that drive AI search performance • Relationship Building Excellence: You excel at motivating partners, colleagues, and creators to collaborate and maintain high-quality content • 0-to-1 Execution Skills: You’re resourceful, persistent, and creative—able to transform ideas into scalable frameworks • Craft-Driven Mindset: You bring a strong design sensibility and understand how UX and storytelling create immersive fan experiences • Curiosity for AI: You stay current on AI tools, search technologies, and content trends, and are eager to test, learn, and innovate Perks • Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $96,000 - $139,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

The Lead Product Designer will deeply understand the needs and behaviors of fans, sellers, teams, and artists while creating impactful strategies. They will balance speed and quality to drive impact through optimizations and new product development. | Candidates should have 8+ years of experience and excellent craftsmanship, along with an understanding of technical and logistical obstacles in live experiences. A passion for live experiences and a mindset of a changemaker and innovator are essential. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek's user experience team is seeking a lead designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market. What you’ll do Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists Set direction by creating clear and impactful strategies while also sweating the details through execution and launch Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking Collaboratively improve our component systems to ensure consistent, high quality experiences What you have 8+ years of experience Excellent craftsmanship An understanding of the technical and logistical obstacles that create friction during live experiences The mindset of a challenge, changemaker, and innovator 4+ hours of overlap with a 9:30am-5:30pm East Coast workday A passion for live experiences Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of paid family leave 401(k) matching program Health, vision, dental, and life insurance Up to $25k towards family building services $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $150,000-$210,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Build and maintain enterprise-level data products, mentor engineers, collaborate with product teams, and ensure data quality and operational excellence. | 5+ years in analytics or data engineering, expert SQL and Python skills, experience with data-driven products, streaming data, data warehousing, DBT, and Kafka. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We are looking for a Senior Software Engineer to join SeatGeek’s Data Products team. This team is focused on building and delivering enterprise-level data solutions to major sporting and entertainment organizations throughout the world. Our team is focusing on rearchitecting and building the next generation of solutions our clients have already come to appreciate and love. What you'll do Build software and tooling that powers our Enterprise Data Services - providing industry-leading data products and services to top sporting and entertainment organizations throughout the world Mentor other engineers in the team and help them grow technically Lead by example - produce clean, well tested code, thorough documentation, runbooks and operational excellence Partner closely with a world-class Product Team to develop requirements for delivering complex data-driven products Communicate and collaborate with stakeholders throughout the company to institute best practices aimed at managing data quality What you have 5+years of experience with a track record in Analytics, Data Engineering or data focused products. Expert-level knowledge of SQL and strong proficiency in programming with Python Experience delivering data-driven products with enterprise-level operational excellence in mind Experience interfacing with streaming data and data warehousing environments Strong experience with DBT and Kafka Our stack You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. ETL: Python, DBT, & Kafka Databases: PostgreSQL and Redshift Dashboarding: Looker, Tableau & Hex Code versioning: GitLab Required languages: SQL and Python Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $140,000 - $200,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

You will design, build, and deploy machine learning models and systems that operate reliably at scale in production. Your work will directly impact how millions of fans discover and purchase tickets, optimize pricing and inventory, and personalize the SeatGeek experience. | You should have 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps. Strong programming skills in Python and experience with ML frameworks are essential. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you. You will join a group that bridges the gap between research and production-ready ML systems. Your work will directly impact how millions of fans discover and purchase tickets, how we optimize pricing and inventory, how we personalize the SeatGeek experience, and how we prevent fraud across our marketplace. You will design and build ML infrastructure and services that operate at scale, turning complex algorithms into reliable, fast, and maintainable systems that drive business value. What you'll do Design, build, and deploy machine learning models and systems that operate reliably at scale in production Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines Embed on a product engineering team and collaborate closely with data scientists, PMs ,and Software Engineers to translate research and experimental models into production-ready systems Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings What you have Experience building and deploying machine learning systems in production environments. We'll be interested in hearing about the systems you've built, the scale you've operated at, and the business impact you've driven 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps Strong programming skills in Python and experience with ML frameworks like scikit-learn, TensorFlow, PyTorch, or similar Experience with cloud platforms and containerization technologies Understanding of both batch and real-time ML systems, including experience with model serving, A/B testing, and performance monitoring Passion for software craftsmanship and product. You have well-considered opinions about how systems should be built, and hold yourself and your code to a high standard A product mindset. You think beyond the model accuracy, about user experience, business impact, system reliability, and what makes a great product tick Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others Our stack You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core Datastores: Postgres, MemcachedRedis, Elasticsearch Cloud: AWS (SageMaker, Redshift, ECS), Airflow for orchestration Version control: Gitlab AI Tooling: Cursor, Github Copliot, Claude Code Observability: Datadog Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $145,000-$200,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

The Staff UX Designer will deeply understand the needs and behaviors of fans, sellers, teams, and artists while setting impactful strategies and ensuring high-quality execution. They will collaborate across teams to craft a cohesive vision and evolve the platform into a best-in-class ticketing experience. | Candidates should have 8+ years of experience in research methods and 4+ years in relevant technology sectors such as ticketing or event management. Exceptional design skills, a pioneer mindset, and the ability to troubleshoot challenges are essential. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek’s UX team is seeking a Staff UX Designer to transform live experiences. This role demands expertise in behavioral design, systems design, and storytelling—driving work from concept to polished delivery while thriving in ambiguity. The designer will shape strategy, provide end-to-end craft leadership, and partner across product, engineering, marketing, and success teams. By connecting dots across SeatGeek’s verticals, they will craft a cohesive vision and help evolve our platform into the best-in-class ticketing experience. What you’ll do Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists Set direction by creating clear and impactful strategies while also sweating the details through execution and launch Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking Collaboratively improve our component systems to ensure consistent, high quality experiences What you have 8+ years of experience in research methods impacting both product direction and detailed experience design 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools) Exceptional craft and detail, driving pixel-perfect execution Ability to troubleshoot and unblock live experience challenges Pioneer mindset – you thrive in ambiguity, deliver with focus and quality 4+ hours overlap with 9:30–5:30 ET workday Passion for live experiences Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $200,000-$245,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Define and execute content strategy with SEO focus, analyze content performance, expand content channels, collaborate cross-functionally, and manage freelance writers. | 4-6 years in content, editorial, SEO or digital marketing, SEO tool proficiency, data analysis skills, strategic and creative thinking, collaboration, and experience managing content systems and contributors. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We’re looking for a strategic and creative Senior Content Analyst to join our Growth Marketing team and elevate how fans discover, experience, and connect with live entertainment. This isn’t just a content role—it’s an opportunity to define how content drives business outcomes in a dynamic, fast-paced environment. You’re a content expert who understands both storytelling and strategy. You’ve worked across formats—SEO, blogs, social, multimedia—and know how to pair compelling narratives with data-driven distribution. You’re curious about how fans behave, passionate about live events, and relentless in your pursuit of performance improvement. As a key player at the intersection of content, data, and marketing, you’ll partner with cross-functional teams across SEO, product, event operations, and engineering. Your work will directly influence how millions of fans discover and engage with events—from concerts and sports to theater and comedy. What you'll do • Shape Content Strategy: Partner closely with the Senior Manager of SEO to define, execute, and maintain SeatGeek’s content strategy across the marketplace • Drive Growth Through Insights: Analyze performance across editorial, SEO, and user-generated content. Build dashboards and KPIs that track engagement, traffic, conversions, and ROI—translating insights into clear actions • Expand Content Channels: Develop cases for new content types and formats—blogs, social, multimedia, and beyond—with a laser focus on bottom-line impact • Optimize for Discovery: Conduct in-depth keyword research, competitor analysis, and gap assessments to inform high-impact SEO strategy • Standardize Quality: Define content usage and quality guidelines, and evangelize the value of content across partners and stakeholders • Enhance Marketplace Experience: Collaborate with Event Ops to ensure harmony between content, seating maps, view-from-seat media, perks, and catalog data—especially ahead of high-impact seasonal moments • Influence Product Roadmap: Partner with the product team to suggest improvements that boost the operational efficiency of internal content tools • Explore AI Innovation: Be a thought leader in applying AI to content sourcing and curation workflows—bringing automation and creativity together • Manage Contributors: Build and manage a roster of freelance writers and content creators to support multichannel content needs What you have • Experience & Expertise: 4–6 years in content, editorial, SEO, or digital marketing—ideally in consumer tech, media, or e-commerce • SEO Fluency: Deep knowledge of organic search and on-page SEO; hands-on experience with tools like Ahrefs, Google Search Console, or similar • Fan-First Mindset: A true live entertainment enthusiast who can speak passionately about the experience as both a strategist and a fan AI Curiosity: You stay ahead of emerging AI trends and understand how to practically apply them to improve content discovery and curation • Data Confidence: Comfortable working with data and tools like Excel (VLOOKUPs, pivot tables, IF statements). You enjoy exploring performance metrics and extracting insights • Strategic + Creative Thinking: You blend analytical rigor with creative problem-solving—crafting strategies that resonate and perform • Strong Execution: You know how to get things done efficiently, even with limited resources, and bring a bias for action • Collaboration & Communication: Excellent at working cross-functionally and managing multiple stakeholders across marketing, product, and operations. • Content Systems Knowledge: Experience with CMS platforms and a strong understanding of how to scale and optimize content management processes. • Talent Network: A robust network of writers, editors, and content creators you can call on to execute fast, high-quality work. Perks • Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $73,000 - $113,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Manage and lead a platform engineering team to build and maintain scalable infrastructure and improve developer experience. | Proven leadership of engineering teams, experience with distributed systems and container orchestration, strong communication skills, and familiarity with multiple programming languages including Python and Go. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Cloud Platform team owns the infrastructure and networking that powers SeatGeek.com, forming the backbone of our platform. It's a senior & staff-level team working remotely across the US and EU, focused on building reliable, scalable systems that support the entire company. After completing a major re-architecture that modernized our infrastructure, the team is now shifting focus to build the next phase of our platform. As manager, you’ll lead this effort, guiding the team as they transform a strong technical foundation into a resilient, user-focused product. Your role will be key in shaping the team’s roadmap, enhancing the developer experience, and driving faster, more reliable delivery across the company. What you'll do • Manage a team of Platform engineers • Own SeatGeek’s computing and networking infrastructure, maintaining a high standard of operational excellence across the platform • Perform code and architecture reviews, and provide technical and design feedback to the team • Play an active role in our recruiting process, helping us grow our engineering team in any way you can • Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports • Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals • Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team • Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization What you have • You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results • You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work • You’re great at shaping and driving complex, user-focused roadmaps, and keeping your team focused in a fast-paced, dynamic environment • You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders • Knowledge of the technology industry to help your team make good tooling and framework decisions to set them up for success • You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership • You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following: • Tooling across our tech stack • Building out highly available and distributed systems, especially in regards to container orchestration systems • Layers 3-7 of the OSI model Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. • Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript • Client Platforms: iOS, Android, Web (Desktop/Mobile) • Technologies: OAuth2.0 & Identity Management, Payment Tokenization • Event-driven Technologies: RabbitMQ, Kafka • Datastores: Postgres, Redis, Memcache, Elasticsearch • Cloud: AWS • Version control: Git (Gitlab) Perks • Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $170,000-$230,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here. #LI-Remote