SeatGeek

Build and own core financial data services and design durable infrastructure for finance data interactions. | 5+ years software engineering with Python and SQL, experience in financial data and SOX compliance. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek’s finance stack supports the reporting and operationalization of billions of dollars in transactions and settlements across diverse revenue streams and dozens of production systems. FinEng is the dedicated team focused on getting our arms around the finance and accounting data that SeatGeek generates across the business. This team is rethinking and rebuilding the systems that power our understanding of revenue recognition, marketplace settlements, and unit economics - all towards our mission of making SeatGeek the top destination for live event goers. As the company grows and use cases with our finance data transform, our stack needs to adjust and scale to keep pace with new agentic demands and the increasing complexity of our financial operations. You'll be hands-on building the core systems that ingest settlement and transaction data from across the business, translate it into our general ledger and billing systems, and make handling complex deal structures look easy. If you are passionate about modernizing financial infrastructure, modeling complex revenue flows, and building platforms that provide teams and agents data they can trust, this is your opportunity to transform how we think about money at SeatGeek. What you'll do Build and own core services that ingest PSP settlement and transactional data at scale, and translate it accurately into our general ledger and billing systems Design and deliver the infrastructure that turns bespoke monetization deal terms into configuration, replacing point solutions with durable, auditable systems Rapidly build and iterate tools to boost the quality and speed of interactions with our finance data, working AI-first by default Partner with product engineering teams across the business to shape how transactional and settlement data gets modeled and exposed at the source - pushing for the data contracts we need instead of reverse-engineering what's convenient upstream Communicate and collaborate with different stakeholders - Finance, Accounting, Data Scientists, Analysts, Data Platform Engineers, and Product - to institute best practices aimed at managing data quality Maintain a high standard of accuracy, completeness, and operational excellence across the platform, in a SOX controlled environment Create clear definitions and documentation of our data sources and systems, making ownership crystal clear What you have 5+ years of software engineering experience, with a track record building and operating production backend systems Strong proficiency in Python and SQL, and the core engineering skills to learn new tools and frameworks quickly Experience handling and processing transactional or financial data at scale, ideally in a SOX controlled environment Experience designing services and data models that are reliable, auditable, and built to last Familiarity with the interface between streaming production data and a data warehouse environment Comfort operating without a playbook - defining architecture, ways of working, and roadmap as you go Ability to break down complex technical concepts and explain them clearly to non-technical stakeholders Bonus: knowledge of finance and accounting principles, and experience with payments infrastructure, marketplace payout platforms, or finance systems vendors Our stack Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language. Languages: Python (FastAPI) Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab Datastores: Aurora (Postgres), Redshift, dbt Streaming & workflows: Kafka, Flink, Airflow, Temporal Saas: Workato, NetSuite AI Tooling: Claude Code, Codex, LLMs Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Lead product positioning, messaging, and go-to-market strategies for key products targeting enterprise audiences. | 8+ years product marketing experience with proven high-profile product launches and strong executive communication skills. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As a Product Marketing Lead, reporting to the Head of Product Marketing, you will be responsible for core positioning, messaging and go-to-market of key products, articulating their unique benefits to clients and their fans. You will partner cross-functionally with product, marketing, comms and more to bring products to market in uniquely SeatGeek ways, and help ensure future products have a strong market fit. You will also partner with sales and customer success to drive understanding of SeatGeek’s differentiated value. What you'll do Craft differentiated, unified positioning, messaging, RTBs and go-to-market plans for our product solutions, with a prioritized focus on our enterprise audiences and their fans Develop a comprehensive understanding of product offerings for both clients and fans, a deep understanding of our client base and their core needs, our differentiators v. key competitors, and the biggest opportunities for us to grow Create programs and content that help our clients and their fans get the most value out of SeatGeek products Contribute to core sales and marketing assets such as pitch decks, case studies, one-pagers, and more Maintain strong relationships with XFN partners to both enhance their work and successfully complete your own, including Product, Marketing, Comms, Sales, Client Success, Analytics, and Finance Leverage competitive and customer insights to drive pricing and packaging for new and existing products What you have 8+ years of product marketing experience, ideally with experience working in unique industries with complex business models, major competition, or interesting regulatory environments Proven track record of taking high-profile products and features to market for growth companies with business and consumer audiences Ability to articulate the essence of complex products and the value they create. Can develop a strong messaging hierarchy and effective content strategy plan Willingness and know-how to quickly, and deeply, understand the market (live event technology), our customers (teams, leagues, artists and fans) and competition Experience leading or contributing to pricing initiatives, including taking new pricing or packages to market Excellent written and verbal communication skills. Must be comfortable presenting and sharing work with leadership Proactive self-starter with an ownership mentality. Solutions over problems, north-star over specific roadmap, and balancing analytical skills with gut decisions Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Eligible for the SG discretionary annual bonus based on individual and company performance Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $125,000 - $182,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Lead a team building AI-powered support tools and define technical vision and roadmap for support systems. | 5+ years software engineering and 2+ years managing engineering teams with proven delivery of customer experiences. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. We are in the process of building new foundations which will boost fan outcomes driven by our AI support agent, increase self-service rates, reduce contact volumes, and empower our human experts to deliver highly effective white-glove service. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes and driving faster, more efficient support workflows. What you'll do Manage a team of Backend, Frontend and applied AI and automation engineers Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform Perform code and architecture reviews, and provide technical and design feedback to the team Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team At times, roll up your sleeves to deliver features and iterate across the platform Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization Play an active role in our recruiting process, helping us grow our engineering team in any way you can What you have 5+ years as an engineer in a role that was mostly about writing code 2+ years of experience as an engineering manager of productive, motivated teams Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions to set them up for success You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following: Custom tools to increase support agent efficiency and create delightful fan outcomes AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent Our stack Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language. Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB Streaming & workflows: Kafka, Flink, Airflow, Temporal Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra) AI Tooling: Claude Code, Codex, LLMs Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Eligible for the SG discretionary annual bonus based on individual and company performance Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $171,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here.

Build high-quality user interfaces, mentor engineers, and evolve frontend technology strategy. | 5+ years frontend experience with TypeScript/JavaScript, fullstack Python skills, UI/accessibility instincts. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. SeatGeek has an ever-evolving product that's reshaping the way the ticketing industry works. You’ll join the team responsible for ensuring SeatGeek.com is fast, reliable, and delivering joy to all of our fans. What you'll do Work with the SeatGeek design team and product managers to bring ideas to life to delight fans Bring a passion for product to mentor and grow web engineers across the organization Contribute to increasing the maturity of our front end tech strategy and stack What you have 5+ years of professional experience in frontend software engineering, having led product initiatives end-to-end in recent years TypeScript/JavaScript: You have an exceptional grasp of the language. You keep up with the latest spec and look for every opportunity to use new features. You're familiar with at least one modern framework and client side rendering technique. We use TypeScript, React, and Next.js to create our user interfaces, although specific knowledge of those is not a prerequisite. UI & Product Instincts: You have feelings about how a web page should look and feel, care about the nuances of how users will work with the product you're building, and aim to build inclusive and accessible experiences. We don't expect you to be a visual designer, but we're looking for someone who can build on the work of our experienced design team. Architecture and Performance optimization: You are comfortable going deeper into the stack to untangle caching inefficiencies, and troubleshoot across a wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to architect for performance and maintainability. Adaptability: You have comfort working full stack in Python when needed to get things done. You have some experience with design tools like Figma or Sketch. If you've never worked with any of these in your life but want to fearlessly dive in, please still apply. Our stack You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages: Typescript, Python Libraries / Frameworks: Next.js, React Infrastructure / Tools: AWS, K8s, Fastly, Datadog, Mixpanel, Eppo Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Help define mobile experiences for the ticketing industry and continuously improve the application architecture. Own the development of new features from conception to release while collaborating with design and engineering teams. | Candidates should have 3+ years of experience building Android apps and 5+ years in software engineering. Proficiency in Kotlin and Jetpack Compose is required, along with a passion for creating beautiful and useful applications. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We are looking for a Senior Android Engineer to join SeatGeek’s Fandom team. People love SeatGeek: our Android app is the #1 top free app in the Events category on Google Play. We're constantly improving our user experience, in-app ticketing, and event discovery, but there are many other ambitious projects on our roadmap. SeatGeek makes finding a great ticket easy, but the live event experience does not end there. That's where you come in. Check out the app in the Google Play Store. If you like what you see, and want to contribute, we'd love to hear from you! What you’ll do Help define what mobile means for an entire industry Continuously improve the application architecture Own the development of new features, from conception, through design and development, to release Partner with, teach, and learn from other Android engineers and other teams Collaborate with our design team to set new standards for app beauty and usability on Android What you have 3+ years of experience building Android apps and 5+ years in software engineering Comfort programming complex applications in Kotlin and Jetpack Compose An enjoyment for handling plenty of responsibility and seeing large projects to completion Experience developing beautiful, useful apps that are live in the Google Play Store Satisfaction in details—we've noticed the best Android engineers are as obsessed with pixels as they are with view models A care for building something that's used and loved by many Comfort driving architecture decisions and a strong sense of best practices Our stack You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages: Kotlin Libraries / Frameworks: Jetpack Compose, Anvil, Retrofit 2 + OkHttp, Kotlinx Serialization Infrastructure / Tools: Android Studio Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $140,000-$230,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Lead content strategy to improve AI-powered search visibility, collaborate cross-functionally, scale content frameworks, and innovate with AI tools. | 6+ years content marketing experience with SEO and growth marketing focus, strategic and analytical skills, relationship building, and curiosity for AI. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As the Lead Content Strategist, you’ll play a pivotal role in shaping and scaling the content that fuels SeatGeek’s growth, with a specific focus on driving visibility in AI-powered search. Your work will center on identifying high-impact content opportunities that improve SeatGeek’s discoverability through strategic research, actionable insights, and industry expertise. You’ll collaborate cross-functionally with product, analytics, event operations, and marketing teams to ensure our content is not only creative and fan-first, but also technically optimized for the evolving landscape of AI-driven discovery. What you'll do • Identify Content Opportunities: Lead the charge in spotting and prioritizing focus areas based on AI search trends, fan behaviors, and evolving content formats • Cross-Functional Collaboration: Partner with product, engineering, and analytics teams to align content initiatives with the roadmap, optimize for event discovery on search and in platform, and measure results • Scale What Works: Build frameworks to scale high-performing content across both integrated and non-integrated events, ensuring consistency, quality, and broad reach • AI Search Optimization: Stay ahead of generative AI and semantic SEO trends, implementing strategies that position SeatGeek as a trusted authority • Content Quality & Governance: Define and enforce content standards and usage guidelines, evangelize best practices to partners, and ensure accuracy, relevance, and rights compliance • Innovative Content Sourcing: Source compelling video, imagery, and descriptions from partners, fans, creators, and third-party providers. Explore public domain, creator collaborations, and AI-enabled tools for new opportunities • Drive Operational Efficiency: Partner with product teams to enhance tools and processes that improve how SeatGeek manages and scales content • Be a Thought Leader: Champion how AI and emerging technologies can elevate SeatGeek’s approach to discovery, curation, and personalization • Build Community: Cultivate a network of internal and external contributors who help enrich SeatGeek’s event content through insights and periodic reviews What you have • 6+ years of content marketing experience, preferably with a focus in SEO, growth marketing, and/or product • Enthusiasm for Live Events: You thrive on the energy of live sports and music, and appreciate the details that make events memorable • Strategic & Analytical Thinking Skills: You balance big-picture strategy with a sharp eye for the details that drive AI search performance • Relationship Building Excellence: You excel at motivating partners, colleagues, and creators to collaborate and maintain high-quality content • 0-to-1 Execution Skills: You’re resourceful, persistent, and creative—able to transform ideas into scalable frameworks • Craft-Driven Mindset: You bring a strong design sensibility and understand how UX and storytelling create immersive fan experiences • Curiosity for AI: You stay current on AI tools, search technologies, and content trends, and are eager to test, learn, and innovate Perks • Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $96,000 - $139,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Build and maintain enterprise-level data products, mentor engineers, collaborate with product teams, and ensure data quality and operational excellence. | 5+ years in analytics or data engineering, expert SQL and Python skills, experience with data-driven products, streaming data, data warehousing, DBT, and Kafka. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We are looking for a Senior Software Engineer to join SeatGeek’s Data Products team. This team is focused on building and delivering enterprise-level data solutions to major sporting and entertainment organizations throughout the world. Our team is focusing on rearchitecting and building the next generation of solutions our clients have already come to appreciate and love. What you'll do Build software and tooling that powers our Enterprise Data Services - providing industry-leading data products and services to top sporting and entertainment organizations throughout the world Mentor other engineers in the team and help them grow technically Lead by example - produce clean, well tested code, thorough documentation, runbooks and operational excellence Partner closely with a world-class Product Team to develop requirements for delivering complex data-driven products Communicate and collaborate with stakeholders throughout the company to institute best practices aimed at managing data quality What you have 5+years of experience with a track record in Analytics, Data Engineering or data focused products. Expert-level knowledge of SQL and strong proficiency in programming with Python Experience delivering data-driven products with enterprise-level operational excellence in mind Experience interfacing with streaming data and data warehousing environments Strong experience with DBT and Kafka Our stack You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. ETL: Python, DBT, & Kafka Databases: PostgreSQL and Redshift Dashboarding: Looker, Tableau & Hex Code versioning: GitLab Required languages: SQL and Python Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $140,000 - $200,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

You will design, build, and deploy machine learning models and systems that operate reliably at scale in production. Your work will directly impact how millions of fans discover and purchase tickets, optimize pricing and inventory, and personalize the SeatGeek experience. | You should have 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps. Strong programming skills in Python and experience with ML frameworks are essential. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you. You will join a group that bridges the gap between research and production-ready ML systems. Your work will directly impact how millions of fans discover and purchase tickets, how we optimize pricing and inventory, how we personalize the SeatGeek experience, and how we prevent fraud across our marketplace. You will design and build ML infrastructure and services that operate at scale, turning complex algorithms into reliable, fast, and maintainable systems that drive business value. What you'll do Design, build, and deploy machine learning models and systems that operate reliably at scale in production Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines Embed on a product engineering team and collaborate closely with data scientists, PMs ,and Software Engineers to translate research and experimental models into production-ready systems Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings What you have Experience building and deploying machine learning systems in production environments. We'll be interested in hearing about the systems you've built, the scale you've operated at, and the business impact you've driven 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps Strong programming skills in Python and experience with ML frameworks like scikit-learn, TensorFlow, PyTorch, or similar Experience with cloud platforms and containerization technologies Understanding of both batch and real-time ML systems, including experience with model serving, A/B testing, and performance monitoring Passion for software craftsmanship and product. You have well-considered opinions about how systems should be built, and hold yourself and your code to a high standard A product mindset. You think beyond the model accuracy, about user experience, business impact, system reliability, and what makes a great product tick Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others Our stack You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core Datastores: Postgres, MemcachedRedis, Elasticsearch Cloud: AWS (SageMaker, Redshift, ECS), Airflow for orchestration Version control: Gitlab AI Tooling: Cursor, Github Copliot, Claude Code Observability: Datadog Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $145,000-$200,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Define and execute content strategy with SEO focus, analyze content performance, expand content channels, collaborate cross-functionally, and manage freelance writers. | 4-6 years in content, editorial, SEO or digital marketing, SEO tool proficiency, data analysis skills, strategic and creative thinking, collaboration, and experience managing content systems and contributors. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We’re looking for a strategic and creative Senior Content Analyst to join our Growth Marketing team and elevate how fans discover, experience, and connect with live entertainment. This isn’t just a content role—it’s an opportunity to define how content drives business outcomes in a dynamic, fast-paced environment. You’re a content expert who understands both storytelling and strategy. You’ve worked across formats—SEO, blogs, social, multimedia—and know how to pair compelling narratives with data-driven distribution. You’re curious about how fans behave, passionate about live events, and relentless in your pursuit of performance improvement. As a key player at the intersection of content, data, and marketing, you’ll partner with cross-functional teams across SEO, product, event operations, and engineering. Your work will directly influence how millions of fans discover and engage with events—from concerts and sports to theater and comedy. What you'll do • Shape Content Strategy: Partner closely with the Senior Manager of SEO to define, execute, and maintain SeatGeek’s content strategy across the marketplace • Drive Growth Through Insights: Analyze performance across editorial, SEO, and user-generated content. Build dashboards and KPIs that track engagement, traffic, conversions, and ROI—translating insights into clear actions • Expand Content Channels: Develop cases for new content types and formats—blogs, social, multimedia, and beyond—with a laser focus on bottom-line impact • Optimize for Discovery: Conduct in-depth keyword research, competitor analysis, and gap assessments to inform high-impact SEO strategy • Standardize Quality: Define content usage and quality guidelines, and evangelize the value of content across partners and stakeholders • Enhance Marketplace Experience: Collaborate with Event Ops to ensure harmony between content, seating maps, view-from-seat media, perks, and catalog data—especially ahead of high-impact seasonal moments • Influence Product Roadmap: Partner with the product team to suggest improvements that boost the operational efficiency of internal content tools • Explore AI Innovation: Be a thought leader in applying AI to content sourcing and curation workflows—bringing automation and creativity together • Manage Contributors: Build and manage a roster of freelance writers and content creators to support multichannel content needs What you have • Experience & Expertise: 4–6 years in content, editorial, SEO, or digital marketing—ideally in consumer tech, media, or e-commerce • SEO Fluency: Deep knowledge of organic search and on-page SEO; hands-on experience with tools like Ahrefs, Google Search Console, or similar • Fan-First Mindset: A true live entertainment enthusiast who can speak passionately about the experience as both a strategist and a fan AI Curiosity: You stay ahead of emerging AI trends and understand how to practically apply them to improve content discovery and curation • Data Confidence: Comfortable working with data and tools like Excel (VLOOKUPs, pivot tables, IF statements). You enjoy exploring performance metrics and extracting insights • Strategic + Creative Thinking: You blend analytical rigor with creative problem-solving—crafting strategies that resonate and perform • Strong Execution: You know how to get things done efficiently, even with limited resources, and bring a bias for action • Collaboration & Communication: Excellent at working cross-functionally and managing multiple stakeholders across marketing, product, and operations. • Content Systems Knowledge: Experience with CMS platforms and a strong understanding of how to scale and optimize content management processes. • Talent Network: A robust network of writers, editors, and content creators you can call on to execute fast, high-quality work. Perks • Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $73,000 - $113,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Manage and lead a platform engineering team to build and maintain scalable infrastructure and improve developer experience. | Proven leadership of engineering teams, experience with distributed systems and container orchestration, strong communication skills, and familiarity with multiple programming languages including Python and Go. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Cloud Platform team owns the infrastructure and networking that powers SeatGeek.com, forming the backbone of our platform. It's a senior & staff-level team working remotely across the US and EU, focused on building reliable, scalable systems that support the entire company. After completing a major re-architecture that modernized our infrastructure, the team is now shifting focus to build the next phase of our platform. As manager, you’ll lead this effort, guiding the team as they transform a strong technical foundation into a resilient, user-focused product. Your role will be key in shaping the team’s roadmap, enhancing the developer experience, and driving faster, more reliable delivery across the company. What you'll do • Manage a team of Platform engineers • Own SeatGeek’s computing and networking infrastructure, maintaining a high standard of operational excellence across the platform • Perform code and architecture reviews, and provide technical and design feedback to the team • Play an active role in our recruiting process, helping us grow our engineering team in any way you can • Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports • Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals • Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team • Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization What you have • You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results • You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work • You’re great at shaping and driving complex, user-focused roadmaps, and keeping your team focused in a fast-paced, dynamic environment • You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders • Knowledge of the technology industry to help your team make good tooling and framework decisions to set them up for success • You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership • You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following: • Tooling across our tech stack • Building out highly available and distributed systems, especially in regards to container orchestration systems • Layers 3-7 of the OSI model Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. • Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript • Client Platforms: iOS, Android, Web (Desktop/Mobile) • Technologies: OAuth2.0 & Identity Management, Payment Tokenization • Event-driven Technologies: RabbitMQ, Kafka • Datastores: Postgres, Redis, Memcache, Elasticsearch • Cloud: AWS • Version control: Git (Gitlab) Perks • Equity stake • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching program • Student loan support resources • Health, vision, dental, and life insurance • Up to $25k towards family building and reproductive health services • Gender-affirming care support program • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $120 per month to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $170,000-$230,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here. #LI-Remote