SeatGeek

Lead senior engineers and set the technical vision and roadmap for a core engineering domain while overseeing reliability, reviews, hiring, career development, and cross-team decisions. | The role seeks experience building and leading engineering teams, guiding complex roadmaps, and working with highly available distributed systems, infrastructure tooling, and container orchestration. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Core Engineering department owns the infrastructure and networking that powers SeatGeek.com along with transversal capabilities in our stack ranging from application frameworks, developer experience to security and resilience. As manager, you’ll lead one or more teams in core engineering, guiding the team as they transform a strong technical foundation into a resilient, user-focused product. Your role will be key in shaping the team’s roadmap, enhancing the developer experience, and driving faster, more reliable delivery across the company. What you'll do Manage a team of strong senior engineers Own a transversal core engineering domain maintaining a high standard of operational excellence and driving tactical and strategic vision for this domain Code and architecture reviews, and provide technical and design feedback to the team Play an active role in our recruiting process, helping us grow our engineering team in any way you can Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization What you have You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work You’re great at shaping and driving complex, user-focused roadmaps, and keeping your team focused in a fast-paced, dynamic environment You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders Knowledge of the technology industry to help your team make good tooling and framework decisions to set them up for success You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following: Tooling across our tech stack Building out highly available and distributed systems, especially in regards to container orchestration systems Our stack Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language. Languages: TypeScript, JavaScript, Python, C#, Go Version control: GitLab Infrastructure: AWS, Kubernetes / EKS, Terraform Monitoring & Alerting: Datadog Networking: Fastly, Kong, Cilium Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $171,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here.

Lead the fan experience strategy across marketing, checkout, and post-purchase journeys while improving funnel performance and influencing cross-functional roadmaps. | Requires 8+ years of product management experience in consumer e-commerce or marketplaces, particularly in acquisition and growth, plus analytical, marketing, AI-discovery, and cross-functional influence skills. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and venues have seamless access to their audiences. Because everyone should expect more from ticketing. Most fans don't start their ticket search on SeatGeek. They start with a conversation with ChatGPT, a Google search, an Instagram ad, a team's website, an email, or a link from a friend. What happens in the first few seconds after they land decides whether they find their tickets with us or go back to searching. Today that journey spans many surface areas and responsible teams. We're looking for a Lead Product Manager to focus on the end to end experience, from the first touchpoint through landing and onto the event page, including fans who leave and come back. Once fans land, you'll also own the consistency of the features that follow them across every surface, such as price display and fee transparency, credits and incentives, notifications, saved and followed events, and our guarantee and trust signals. Fans meet these everywhere, yet no single team owns them. This role doesn't have its own squad. You'll deliver through other teams' roadmaps. That means setting the strategy, making the case, and partnering closely with PMs, engineering and design leads, and marketers to turn a fragmented journey into one experience. If you're energized by impact through influence rather than direct ownership of a single surface, this role is for you. What you'll do Drive the vision, strategy and metrics for how fans get from marketing channels (paid search, paid social, SEO, affiliates, partner links, email, push) through landing and through checkout Stay on top of how discovery is changing, including AI assistants, AI-driven search and social commerce, and bring those opportunities to the right teams Optimize the strategy for landing experiences (performer, venue, category and campaign pages, plus app deep links), so what fans see matches the ad, email or search that brought them Lead the charge for cross-cutting features fans meet after they land, such as price display, credits and incentives, notifications, saved and followed events, and trust signals Set up automated quality checks that keep the experience consistent as teams ship, from checks that price display, trust signals and other shared features match across surfaces, to evals for AI-powered experiences and AI agents that continuously walk key fan journeys. Use them to catch broken experiences, regressions and drop-off spikes before fans feel them Map the full journey, find where fans drop off between teams, and build the case for fixing those gaps with data, research and clear sizing of the opportunity Dig into the data yourself: analyze funnel, channel and experiment results, monitor journey metrics for shifts, and turn what you find into clear recommendations for partner teams Run continuous discovery on the shopping experience, including fan research, data deep dives and competitive teardowns, and turn what you learn into a steady pipeline of ideas and experiments for partner teams Shape the roadmaps of our Product and Marketing Teams. Bring prioritized, well-scoped opportunities into planning and get them committed Run regular working sessions with partner teams to keep journey work aligned, sequenced and moving Work AI-native: prototype ideas with AI coding tools to win buy-in from partner teams, use AI to synthesize research and data at speed, and share the workflows that work so other PMs adopt them Champion the fan journey across the company, celebrate wins, and mentor junior members of the product team What you have 8+ years of product management in consumer e-commerce, marketplaces or travel, including work on acquisition funnels, landing experiences or growth A proven ability to get work prioritized and shipped by teams you don't manage Working fluency in paid marketing, SEO, AI-driven discovery, and attribution Strong experimentation, analytical and written communication skills Experience with pricing, trust or design-system work that spans many surfaces, and strong attention to detail Bonus: Experience using automation or AI tools to monitor product quality at scale Bonus: live events or ticketing experience Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript Client Platforms: iOS, Android, Web (Desktop/Mobile) Technologies: OAuth2.0 & Identity Management, Payment Tokenization Event-driven Technologies: RabbitMQ, Kafka Datastores: Postgres, Redis, Memcache, Elasticsearch Cloud: AWS Version control: Git (Gitlab) Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $152,000 - $220,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Develop data models, build dashboards, communicate insights, and collaborate with stakeholders to inform business strategy. | Recent college graduate with experience in SQL, business intelligence tools, and data-driven decision making. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both consumers and businesses, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. Make your mark We are hiring spring/summer 2027 college graduates for a Data Analyst role. As a member of the Analytics team, you will develop questions, conduct exploratory analyses, build data models in our data warehouse, and dashboards in Looker. Above all, you will be responsible for developing a deep understanding of SeatGeek’s business and ensuring that understanding is at the heart of our forward-looking strategy. What You'll Do • Communicate key learnings and recommendations to stakeholders in a manner that productively influences decision-making • Build critical dashboards and explain trends in KPIs to senior members of the business • Leverage first-class AI dev tools to build out measurement frameworks, develop key reporting, and collaborate with engineers to drive rapid iteration of features, bringing ideas to life faster than ever before • Evangelize data expertise, best practices, and documentation within the Data team and in collaboration with our business partners • Work with senior members on the Data Team to develop and execute business stakeholder roadmaps What You Have • You are a college student graduating in the spring of 2027, ideally in economics, psychology, computer science, statistics, mathematics or another quantitative discipline • Experience using SQL to gather data and run reports • Experience building reports within a business intelligence tool • Collaboration skills and familiarity with using data points to build a narrative to guide business strategy and inform decisions Perks • Equity stake • Discretionary annual bonus • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching • Student loan matching program • Health, vision, dental, and life insurance • Up to $25k towards family building, reproductive health services and Gender-affirming care • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $360 per quarter to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music • Please note you are expected to come into the SeatGeek New York City Office at least 3 days a week during your first year of employment** The salary range for this role is $85,000-$100,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Develop AI-powered features collaboratively and mentor engineers to enhance frontend technology strategy. | 5+ years frontend engineering with TypeScript/JavaScript, product instincts, performance optimization, and fullstack Python capability. | SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. SeatGeek has an ever-evolving product that's reshaping the way the ticketing industry works. You’ll join the team responsible for ensuring SeatGeek.com is fast, reliable, and delivering joy to all of our fans. What you'll do Bring a passion for product to work with the SeatGeek design team and product managers to bring ideas to life to delight fans with AI-powered features Mentor and grow web engineers across the organization as you remain on the cutting edge of AI feature development and tool use Contribute to increasing the maturity of our front end tech strategy and stack with a focus on generative AI What you have 5+ years of professional experience in frontend software engineering, having led product initiatives end-to-end in recent years, preferably with user-facing AI TypeScript/JavaScript: You have an exceptional grasp of the language. You keep up with the latest spec and look for every opportunity to use new features. You're familiar with at least one modern framework and client side rendering technique. We use TypeScript, React, and Next.js to create our user interfaces, although specific knowledge of those is not a prerequisite UI & Product Instincts: You have feelings about how a web page should look and feel, care about the nuances of how users will work with the product you're building, and aim to build inclusive and accessible experiences. We don't expect you to be a visual designer, but we're looking for someone who can build on the work of our experienced design team and express opinions about how best to leverage AI Architecture and Performance optimization: You are comfortable going deeper into the stack to untangle caching inefficiencies, and troubleshoot across a wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to architect for performance and maintainability Adaptability: You have comfort working full stack in Python when needed to get things done. You have some experience with design tools like Figma or Sketch. If you've never worked with any of these in your life but want to fearlessly dive in, please still apply Our stack You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. Languages: Typescript, Python Libraries / Frameworks: Next.js, React Infrastructure / Tools: AWS, K8s, Fastly, Datadog, Mixpanel, Eppo Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.