Fetch

Support strategic planning and operational execution for omnichannel partnerships, leveraging data insights to drive growth and efficiency. | 8+ years in sales strategy, operations, or consulting, with proficiency in data analysis tools, financial acumen, and process optimization. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is seeking a Director, Strategy & Operations supporting the Omnichannel Partnerships business, inclusive of the Retail and Restaurants verticals and the Agency teams. In this high-impact, senior individual contributor role, you’ll act as a strategic thought partner to the Omnichannel GM and their leadership team overseeing Retail/Restaurants and Agency. You’ll shape and execute initiatives that fuel growth, sharpen execution, and bring clarity to complexity. As part of the Strategy & Operations team, you’ll uncover, develop, and drive performance improvements across the sales organization. In this role, you'll help GMs focus on what matters most by “cutting through the noise” and making sure all strategy and operations decisions are data-driven and properly sequenced and prioritized. You will be hands-on with data collection, generating insights through analysis, and crafting high-impact recommendations for the GMs and the Fetch executive team. This role is a true blend of strategy and operations, requiring the ability to leverage data-backed insights to align on high-level strategy and then operationalize that strategy through the sales team to ensure execution and performance. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Trusted Strategic Advisor: Serve as a trusted advisor to GMs, helping shape and challenge strategic priorities. Drive business reviews, build strategic frameworks, and ensure alignment across vertical stakeholders. Data-Driven Insights & Analysis: Conduct deep-dive analysis to generate insights that influence GTM strategy, sales motion design, and operational focus. Translate data into clear, actionable takeaways. Operational Leadership: Drive planning cycles, operational cadence, and sales performance initiatives. Establish clarity on priorities and ensure delivery against key KPIs. Cross-Functional Collaboration: Partner closely with Marketing, Finance, GTM, Product and others to ensure vertical strategies are supported by the broader org. Executive-Level Reporting: Deliver clear, data-backed insights and recommendations to GMs and the Fetch executive team, supporting high-level decision-making. Seeing Around Corners: Anticipate business issues; recommend product, process or service improvements. Minimum Requirements: 8+ years of experience in sales strategy & operations, product management, or consulting. Experience with the Retail/RMN landscape is a plus. Strategic Problem-Solving: Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions. Data-Driven Decision Making: Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement. Tool Proficiency: Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making. Financial Acumen: Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions. Project Management: Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines. Process Optimization: Experience in streamlining processes using technology to improve efficiency and scalability. Execution Excellence: A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution. Adaptability: Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve. Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $177,692-$209,049. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Own the vision, strategy, and roadmap for ML-driven ads ranking and personalization systems, collaborating with cross-functional teams to optimize relevance, advertiser ROI, and user experience. | 8+ years of product management experience in ML-powered ranking, personalization, or search systems, with deep technical fluency and experience in marketplace optimization. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: We’re looking for a Staff Product Manager, Ads Ranking & Personalization to define and lead the ML-driven ranking, targeting, and personalization systems that power Fetch’s ads business. In this deeply technical role, you’ll own the strategy and roadmap for how we match users to the most relevant ads and offers, optimizing for user experience, advertiser outcomes, and marketplace health. With more than $180B in annual purchase data, Fetch has the scale and signal richness to build one of the most effective retail media personalization engines in the industry. You’ll shape how we leverage ML models, signals, and optimization frameworks across the full ads delivery pipeline, from eligibility and scoring to pacing and optimization. You’ll partner closely with Engineering, ML, Analytics, and Sales to drive the company’s ads personalization strategy. As Fetch’s ranking and relevance leader, you’ll define how personalization is applied across every ad surface and deliver measurable impact to marketplace performance and revenue. This is a critical leadership role within the Ads Product organization, with significant influence over the long-term direction of Fetch’s ads platform. Responsibilities: Own the vision, strategy, and roadmap for Fetch’s ML-driven ads ranking and personalization systems across all surfaces. Define the optimization framework balancing Fetch’s goals, advertiser objectives, and consumer experience ensuring ranking improves overall marketplace health. Design the architecture and boundaries between the ad server and ML systems, determining what logic, signals, and controls live in each layer and how they integrate end-to-end. Partner with cross-functional PMs to translate advertiser outcomes (e.g., reach, ROAS, purchases) into ranking objectives and optimization strategies. Lead the development of ranking models, signals, and infrastructure, including feature strategy, real-time scoring pipelines, and online/offline evaluation. Establish rigorous experimentation and evaluation frameworks, driving measurable improvement in relevance, personalization, and advertiser ROI. Collaborate deeply with Engineering, ML, Analytics, Sales, and GTM to prioritize, execute, and continuously iterate on ranking and personalization capabilities. Minimum Requirements: 8+ years of product management experience building ML-powered ranking, personalization, recommendation, ads, or search systems. Deep understanding of ML ranking, feature engineering, real-time scoring, user behavior modeling, and entity understanding (products, offers, merchants, categories). Experience in ads relevance, auction or bidding mechanics, targeting, or marketplace optimization is a plus. Proven ability to set strategy, prioritize roadmaps, and drive measurable outcomes in fast-paced, ambiguous environments. Demonstrated strength in balancing competing objectives across a two-sided marketplace—optimizing for user experience, advertiser performance, and platform health. Strong technical fluency and ability to partner closely with Engineering, ML, Data Science, Analytics, Sales, and Marketing on data models, architecture, and trade-offs. A bias for ownership, rigor, and problem-solving able to dive deep into technical details while keeping focus on long-term impact. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Own product strategy and execution for features within the Fetch Play line of business, driving adoption, engagement, and retention. | At least 2 years of product management experience in a high-growth environment, familiarity with reward mechanics, growth/habit loops, and shopping ecosystems, and strong collaboration skills. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: We’re looking for a Product Manager to join the Fetch Play team and help us expand and grow gameplay rewards, the most fun and easy way to earn rewards. As a Product Manager for Play, you’ll be part of a team working on driving adoption, engagement and retention amongst the broader population of 12.5M monthly active users. You’ll be joining Fetch at an inflection point, where new technologies and tooling are evolving our ways of working and building products. You’ll dig deep into product and engineering workflows, and ensure every aspect of the cardholder journey is seamless and valuable. Role Responsibilities: Own the product strategy and execution for features within the Fetch Play line of business Drive development across the player lifecycle: discovery, adoption, engagement, retention, and rewards Collaborate cross-functionally with our ad network partner, and cross-functional internal teams (e.g. Offers, Growth, Fraud, Rewards) Use a combination of product instincts and data to drive decisions, define success metrics and deliver business performance Immerse yourself in the Fetch consumer and partner experiences to become an expert in your subject area; you live on our apps You operate with a bias for action and getting product into end user’s hands Collaborate with ML, LLM, and Data Science leaders on strategies to drive breadth, depth and accuracy of our optimizations & insights No excuses; take ownership and responsibility for outcomes, and be ready to take action to remediate issues and solve tough problems in a fast-paced environment Minimum Requirements: Familiarity with reward mechanics, growth/habit loops, and shopping ecosystems 2+ years of product management experience, preferably in a startup or high-growth environment A track record of driving product-led growth and retention in consumer experiences Exceptional communication skills and ability to collaborate across technical and non-technical stakeholders, internal or external Comfortable with ambiguity and energized by tackling new opportunities with speed and creativity Preferred Qualifications: Experience leading Product or Implementation for mobile game studios, or mobile game ad networks Experience with MMP integrations and configurations At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Support multiple executives with calendar, travel, communication, and administrative tasks, ensuring efficiency and confidentiality. | At least 2 years of professional administrative experience supporting executives, with skills in scheduling, travel, and communication, and familiarity with AI tools. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: The next step in evolving our shopper journey is hiring our new Administrative Assistant. Reporting to the General Manager, Sales, the Administrative Assistant will help multiple executives with professional duties to help them run the organization smoothly. We are looking for someone who is a hard-working, proactive, and organized self-starter, who can anticipate needs before they arise. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Proactively manage executives’ calendars, including scheduling, shifting priorities, and handling sensitive matters with care and discretion Keep calendars organized and efficient so the executives you support can use their time effectively Plan and coordinate executive travel, anticipating needs and handling details that make time away from the office run smoothly Prepare and submit expense reports and manage travel-related logistics accurately and on time Support limited event planning responsibilities, including coordinating catering and related logistics; occasional travel may be required Serve as a professional point of contact between executives, employees, clients, and external partners, responding promptly and getting details right Maintain a high level of confidentiality when working with sensitive or private information Share important or time-sensitive information with executives as needed Prepare, format, and edit materials for internal and external communication, including emails, memos, presentations, and reports Maintain accurate records, documents, and reports, and take notes or support presentations during meetings Work effectively with teams across the organization, including other administrative professionals, to coordinate schedules, communication, and logistics Use available tools, including AI, automation, and productivity software, to improve efficiency and accuracy in day-to-day work Demonstrate a growth mindset, learning new tools, processes, and ways of working as the role and organization evolve Embody our company values of Speed, Trust, Aspire, and Team in daily work and interactions Minimum Requirements: 2+ years of professional experience in a similar administrative support role Experience with executive calendaring, scheduling, and travel arrangements Ability to use AI tools (ex. ChatGPT, Gemini), to automate workflows and make work more efficient Strong communication and collaboration skills with the ability to manage internal and external stakeholders professionally Comfort working in dynamic or evolving environments Experience managing confidential information and communications Preferred Requirements: Based in CST or EST is preferred Experience managing multiple stakeholders across time zones Direct industry experience in tech, digital media, advertising, or consumer data Experience managing multiple executives Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $55,412 - $65,191. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Support client relationships, manage campaign setup and performance, and leverage AI tools for data accuracy and insights. | Minimum 2+ years in account management or related fields, strong organizational skills, experience analyzing campaign data, and collaboration skills. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: The Account Manager supports client relationships and engagements, and ensures deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership. In this role, you will contribute to campaigns, build relationships, present Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You are expected to learn and leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Own individual revenue targets and contribute to pod revenue goals Contribute to the retention and growth of clients, supporting the pod in positioning Fetch as a strategic, long-term partner With leadership oversight, manage deadlines and navigate evolving priorities Build consultative relationships with mid-level client contacts by communicating clearly, following through on tasks, and supporting complex account strategies Support client engagements by attending partner calls, managing or supporting client touchpoints, and capturing follow-ups so clients feel consistently supported Contribute to partner deliverables such as campaign performance, one-off requests, and analytics requests Assist with onboarding new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Adopt AI-enabled platforms to ensure precision and efficiency Own inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making With oversight, ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities Translate data and performance trends into clear, actionable recommendations for clients Contribute to the preparation and delivery of client presentations and reviews, including QBRs, using tools that improve data visualization and accuracy Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency Minimum Requirements: 2+ years of experience in account management, partnerships, sales support, or a related field Strong organizational and execution skills with the ability to manage multiple priorities Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes Strong communication and collaboration skills Comfort working in dynamic or evolving environments Preferred Requirements: Direct client vertical experience Direct industry experience in digital media, advertising, or consumer data Experience supporting renewals, upsells, and client growth conversations Familiarity with CRM tools (ex. Salesforce) Experience collaborating with implementation, analytics, or other cross-functional teams Familiarity with decision-support tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $73,000-$81,950. The on-target earnings range for this position is $87,600 - $98,340. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Build and maintain core backend services, manage infrastructure, collaborate with product teams, ensure technical excellence and reliability, and leverage AI tools for code quality and documentation. | Senior-level experience with complex backend systems, strong programming skills, proficiency in troubleshooting and optimizing code, experience with databases and microservices, and ability to use AI tools for development and documentation. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. Meet Fetch Engineering: At Fetch, our engineering philosophy emphasizes innovation, adaptability, and informed decision-making. Our engineers thrive in complex environments, making decisions based on critical thinking and data, even in uncertain situations. We value proactive problem-solving and focus on driving impactful results while maintaining high technical standards. You will work alongside talented engineers who are dedicated to pushing the boundaries of technology and encouraging each other to excel. We understand that Fetch may not be the right fit for everyone, but if you're passionate about solving challenging problems and navigating intricate systems, Fetch could be a great place for you. About the Role: Fetch’s next step in evolving the shopping experience will require a Senior Software Engineer. You will build highly performant backend services to integrate seamlessly with our data stores, message queues, mobile and web platforms, and other systems. Success in this role requires the ability to take on challenging problems and design & develop an amazing solution with little to no assistance. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: • Maintain and improve our core backend services that power everything in the app • Own and manage core service infrastructure • Collaborate with product and GTM teams to ensure our application can support new features • Proactively address data quality issues in our services • Ensure technical excellence and reliability across core backend services Minimum Requirements: • Deep understanding of object-oriented or functional programming • Experience planning and implementing complex data models • Ability to optimize poorly performing code, data queries, and network requests • Strong grasp of microservices complexity and distributed system failure domains • Skilled in troubleshooting large-scale production systems and articulating both short- and long-term solutions with trade-offs • Commitment to code quality through multiple levels of automated testing • Effective communicator, able to explain technical issues to non-technical stakeholders • Continuous learner with an insatiable appetite for growth • Collaborative team player who thrives in geographically distributed teams • Proficiency with AI-assisted coding tools (e.g., GitHub Copilot, Claude Code) for code generation, test creation, and optimization • Ability to leverage AI to automate API/service documentation and reduce manual overhead • Experience applying AI-driven code review assistants to identify security vulnerabilities, style inconsistencies, and performance bottlenecks Preferred Requirements: • Relational and eventually consistent databases (MongoDB, Postgres, MySQL) • In-memory data stores and caches (Redis, Memcache) • Version control system (Git) • Test writing and quality assurance • Service-oriented architecture • Mentoring team members and leveling up the team as a whole • Strong programming skills in a modern language (Go, Java, Scala, etc.) and ability to learn Go quickly • Leverage AI to translate complex backend system explanations into simpler language for cross-functional teams (e.g., GTM, product) • Employ AI-driven project assistants to summarize design docs, PRs, and sprint retrospectives, keeping distributed team members aligned. At Fetch, we'll give you the tools to feel healthy, happy and secure through: • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401k Match: Dollar-for-dollar match up to 4%. • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Design and scale ML infrastructure for personalization and ad tech, lead architecture and mentor engineers, and drive zero-to-one ML initiatives. | Proven experience building ML infrastructure at consumer scale, strong systems design, mentoring skills, and ability to lead technical initiatives in ML. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is building the future of personalized consumer experiences. We’re looking for a Principal Machine Learning Engineer to design and scale systems that power personalization, relevance, and ranking across our platform. This is a high-impact role where you’ll drive new initiatives, mentor other engineers, and shape the technical direction of ML at Fetch. Role Responsibilities: Build and scale ML infrastructure for personalization, search, ranking, and ad tech at consumer scale. Design and implement zero-to-one systems, including real-time learning and data pipelines. Lead technical design, architecture, and cross-team alignment for major ML initiatives. Mentor engineers and help raise the bar on technical execution and design quality. Partner with product and engineering teams to create dynamic systems that adapt to evolving user preferences. Use AI tools to accelerate your work, including: Designing features and validating ideas with ChatGPT & Claude sandboxes. Leveraging AI for code generation and technical prototyping. Using AI assistants for systems architecture diagramming and design validation. Exploring LLMs to enhance personalization, conversational search, and feature creation. Minimum Requirements: Proven experience building and scaling ML infrastructure in support of personalization, relevance, search, or ad tech systems. Deep hands-on expertise in data infrastructure, distributed systems, and large-scale data pipelines. Experience working at a consumer product company with ML models operating at scale. Prior contributions to ranking, personalization, or ad tech systems with measurable business impact. Strong systems design skills, with a track record of leading architecture and communicating design tradeoffs. Experience mentoring and elevating other engineers. Success leading zero-to-one technical initiatives and delivering new infrastructure or ML systems from scratch. Ability to operate in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact. Preferred Requirements: Familiarity with LLMs and their application in personalization, feature creation, and conversational search. Experience with streaming/real-time learning systems. Exposure to conversational search or large-scale information retrieval. Previous work bridging model development with real-time serving systems. This is a full-time role that can be held from one of our US offices or remotely in the United States. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Build and expand partner relationships in the mid-market, collaborate internally and externally to drive revenue, craft proposals, and leverage data insights to influence brand partnerships. | 5+ years in partnerships or sales support, experience in digital media or advertising, strong communication and organizational skills, familiarity with Fetch ad solutions and AI tools, and ability to forecast revenue and collaborate cross-functionally. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About The Role: The Senior Partner Manager will report directly to the Industry Lead and will be responsible for building new business relationships within the mid-market space. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Activate new partners and brands and expand into new business units within existing partners. You will be responsible for contributions to revenue targets within your industry team. Work closely and collaboratively with Industry Lead and Account Managers on offer details, programming, and calibration. With oversight, craft proposals and meet with prospects to share Fetch’s vision, strategy, and value proposition. Leverage insights and data visualization in proposals to show brand partners the power of Fetch in driving their business forward. Externally influence decision-makers on Fetch’s partner teams, showing brands the power of Fetch and guiding them to full partnership. Internally, you’re supporting other Fetch sellers' efforts. Demonstrate knowledge of Fetch's offerings and tech/product/marketing pipeline. You know where Fetch is and where we're going with the depth to get new partners/brands to full partnership. Remain up-to-date on media/marketing industry trends, network, and demonstrate your subject matter expertise in the mid-market space to prospective partners. Minimum Requirements: 5+ years of experience in partnerships, sales support, or a related field. Direct experience in digital media, advertising, or consumer data. Strong organizational and execution skills with the ability to manage multiple priorities. Proficient understanding of how Fetch ad solutions drive business outcomes (including key KPIs). Strong communication and presentation skills, with the ability to engage clients and collaborate across teams. Familiarity with AI-driven decision-support tools (e.g., ChatGPT, Gemini AI) or automation tools (e.g., Zapier). Experience drafting proposals and order forms from concept to completion. Exposure to cross-functional collaboration to align campaign strategy and execution. Demonstrated ability to forecast revenue and create gap-to-quota plans. Preferred Requirements: Experience with Salesforce or similar CRM platforms. Direct client vertical experience in mid-market industry is preferred. Comfort working in dynamic or evolving environments. Compensation: At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $115,000 - $130,000, and the on-target earnings (OTE) range is $172,500 - $195,000 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.