Fetch

As a Principal Software Engineer, you will be a technical leader shaping best practices and building user-facing technology. You will mentor fellow engineers and actively contribute to the codebase while delivering features alongside your team. | The role requires a passion for solving challenging problems and navigating complex systems. Candidates should be ready to learn quickly and think critically, with a focus on driving impactful results. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. Meet Fetch Engineering: (SWE ONLY) COPY FOR SWE ENG - ALL NON-STAFF JDs: At Fetch, our engineering philosophy emphasizes innovation, adaptability, and informed decision-making. Our engineers thrive in complex environments, making decisions based on critical thinking and data, even in uncertain situations. We value proactive problem-solving and focus on driving impactful results while maintaining high technical standards. You will work alongside talented engineers who are dedicated to pushing the boundaries of technology and encouraging each other to excel. We understand that Fetch may not be the right fit for everyone, but if you're passionate about solving challenging problems and navigating intricate systems, Fetch could be a great place for you. COPY FOR SWE ENG - ALL STAFF JDs: At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team. About the Role: ROLE DESCRIPTION HERE This is a full-time role that can be held from one of our US offices or remotely in the United States. What you’ll do at Fetch (Role Responsibilities): LIST JOB RESPONSIBILITIES LIST OF TECH STACK/TOOLS/CODING LANGUAGES USED ETC. In your Toolbox (Minimum Requirements): REQUIRED SKILLS/QUALITIES REQUIRED TOOL EXPERIENCE/KNOWLEDGE Nice to haves/Bonus Points (Preferred Requirements): (OPTIONAL - Prefer not to have) IDEAL SKILLS/ QUALITIES IDEAL TOOL EXPERIENCE/KNOWLEDGE Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [INSERT RANGE]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Lead the architecture and development of high-performance platforms that unify data, learning, and delivery for personalized consumer and advertising experiences. Shape the architecture, reliability, and intelligence of Fetch’s Ads platform while influencing technical strategy across multiple engineering collectives. | Proven expertise in data-intensive and intelligent platform design, particularly in ad platforms and performance marketing systems. Deep experience in bringing machine learning-driven intelligence into production and a strong intuition for data quality and ad performance metrics are essential. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. Meet Fetch Engineering: At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team. About the Role: Fetch is entering its AI-first era, and we’re looking for a Principal Software Engineer to design, scale, and evolve the intelligent systems that power personalized consumer and advertising experiences for millions of users. In this role, you’ll lead the architecture and development of high-performance platforms that unify data, learning, and delivery to power seamless, adaptive, and measurable products. Sitting at the intersection of ad intelligence, data engineering, and system design, you’ll partner closely with product, platform, and data science teams to make Fetch’s experiences smarter, faster, more relevant, and more measurable. This is a high-impact, hands-on role that bridges deep technical execution with organizational influence. You’ll serve as an architect and thought partner to senior engineering leadership, helping bring advanced AI and ad quality capabilities into production, improving developer velocity, and driving system intelligence and reliability at scale. You’ll shape how Fetch builds software: resilient, observable, high-performing systems that evolve toward IPO readiness while delivering measurable ad and user value. Fetch is building the connective tissue between consumers and commerce, where data, intelligence, and monetization converge. With 77M+ receipts processed weekly and $150B+ in GMV flowing through our platform, scale is both our challenge and our advantage. As a Principal Engineer, you’ll play a pivotal role in making Fetch’s systems as intelligent as its products, ensuring our ads platform, data intelligence, and engineering velocity are ready for the next phase of growth and beyond. You will deliver org-wide and company-level impact, shaping the architecture, reliability, and intelligence of Fetch’s Ads platform and influencing technical strategy across multiple engineering collectives. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Architect for Scale, Intelligence, and Ads Quality: Design high-performance platforms that unify data, learning, and delivery, powering Fetch’s advertising, personalization, and measurement experiences. Build systems that drive relevance, transparency, and measurable quality across millions of interactions. Advance Intelligence in Production: Partner with ML and Data Science Teams to operationalize models for ranking, targeting, and feedback optimization, ensuring each system meets clear latency, reliability, and explainability standards. Define the architectural patterns that make Fetch’s intelligence both adaptive and accountable. Evolve the Ads Platform: Shape the backbone of Fetch’s ad-serving and quality ecosystem, spanning selection, ranking, attribution accuracy, and fraud prevention. Drive innovation in how Fetch measures and improves ad performance and user experience simultaneously. Define System and Experience Quality: Establish company-wide standards for ad and user experience quality, integrating performance, reliability, and relevance metrics. Embed SLOs, guardrails, and feedback loops to ensure our intelligent systems stay safe, measurable, and high-performing. Lead Through Influence and Product Partnership: Collaborate across Product, Platform, and Data teams to align technical decisions with business outcomes. Translate tradeoffs into measurable ROI, latency, and quality improvements that drive Fetch’s growth and partner success. Acts as a connective force across platform, product, and AI teams to drive alignment, clarity, and execution on long-term strategic initiatives. Accelerate Innovation Velocity: Champion AI-assisted iteration, experiment tooling, and feedback-driven observability to enhance developer and product velocity. Empower teams to move faster without compromising reliability or user trust. Mentor and Multiply Impact: Sponsor Senior Engineers and emerging Technical Leads, coaching them to design systems with data-backed decisioning and operational rigor. Scale your impact through mentorship and reusable patterns that elevate the org’s technical bar. In your Toolbox (Minimum Requirements): Proven expertise in data-intensive and intelligent platform design that enables personalization, targeting, or large-scale quality optimization. Experience in ad platforms or performance marketing systems, particularly in ranking, targeting, or measurement optimization. Experience designing or scaling ad-serving, ranking, or recommendation systems where relevance, latency, and feedback loops are critical to success. Strong intuition for data quality, attribution accuracy, and ad performance metrics. Track record of leading cross-org technical initiatives that improved reliability, velocity, or experience quality. Deep experience bringing ML-driven intelligence into production, including feature pipelines, inference systems, and safety validation. Fluency in modern software ecosystems (Kubernetes, CI/CD, event streaming, observability, AI-assisted development workflows). Demonstrated ability to translate technical design into business outcomes, influencing senior leadership and product strategy. Growth mindset: equally comfortable building and influencing, and relentlessly focused on measurable outcomes. Preferred Requirements: Familiarity with LLM agent frameworks (LangChain, Semantic Kernel, Haystack) or retrieval-augmented generation architectures. Expertise in feedback-based optimization systems, A/B experimentation, or learning-to-rank pipelines. Strong intuition for data quality, attribution accuracy, and ad performance metrics. Experience improving observability, latency, and cost-efficiency in intelligent or user-facing systems. Exposure to multi-modal or contextual intelligence, integrating structured and unstructured data into ranking or decision systems At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

The Brand Marketing Manager will lead marketing initiatives to deepen emotional resonance with the brand, turning product offerings into meaningful stories. This role involves collaborating across various teams to drive adoption, improve onboarding, and strengthen user connections. | Candidates should have 4+ years of experience in product, lifecycle, or growth marketing with hands-on campaign execution. A strong analytical mindset and proficiency in marketing automation platforms are essential. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is looking for a Brand Marketing Manager to lead marketing initiatives that deepen emotional resonance with our brand. You’ll turn product offerings into meaningful stories that spark action, sustain engagement, and build lasting loyalty. This role is equal parts strategist, storyteller, and operator. You’ll collaborate across Product, Brand Strategy, Creative, and Data to drive adoption of Fetch features, improve onboarding and reactivation, and continuously strengthen the user connection to the Fetch ecosystem. You’ll not only develop the strategy — you’ll also own the campaign calendar, build, QA, and deploy communications that make it real. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Partner cross-functionally to plan and execute campaigns from concept through deployment. Executing campaigns across channels: email, push, in-app placements, and beyond. Lead lifecycle communications strategy that guide users from onboarding through long-term engagement — optimizing early conversion, product exploration, and feature retention. Shape go-to-market strategies and messaging for new and existing product features. Partner with Product and Engineering to design experiments that advance our learning agenda for features in beta. Use data and experimentation to optimize communication flows, and reporting performance and recommendations to Product and Marketing leadership. Minimum Requirements: 4+ years in product, lifecycle, or growth marketing with hands-on campaign execution experience. Proven success driving adoption, engagement, or retention in a digital product or app. Proficient in marketing automation platforms (Iterable, Hubspot, Salesforce Marketing Cloud, etc.). Analytical mindset with a bias for testing, learning, and iterating. Strong communicator who can simplify technical concepts and tell a clear product story. Thrives in a fast-paced, collaborative environment. Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is 91,000 - 103,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Build and maintain core backend services, manage infrastructure, collaborate with product teams, ensure technical excellence and reliability, and leverage AI tools for code quality and documentation. | Senior-level experience with complex backend systems, strong programming skills, proficiency in troubleshooting and optimizing code, experience with databases and microservices, and ability to use AI tools for development and documentation. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. Meet Fetch Engineering: At Fetch, our engineering philosophy emphasizes innovation, adaptability, and informed decision-making. Our engineers thrive in complex environments, making decisions based on critical thinking and data, even in uncertain situations. We value proactive problem-solving and focus on driving impactful results while maintaining high technical standards. You will work alongside talented engineers who are dedicated to pushing the boundaries of technology and encouraging each other to excel. We understand that Fetch may not be the right fit for everyone, but if you're passionate about solving challenging problems and navigating intricate systems, Fetch could be a great place for you. About the Role: Fetch’s next step in evolving the shopping experience will require a Senior Software Engineer. You will build highly performant backend services to integrate seamlessly with our data stores, message queues, mobile and web platforms, and other systems. Success in this role requires the ability to take on challenging problems and design & develop an amazing solution with little to no assistance. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: • Maintain and improve our core backend services that power everything in the app • Own and manage core service infrastructure • Collaborate with product and GTM teams to ensure our application can support new features • Proactively address data quality issues in our services • Ensure technical excellence and reliability across core backend services Minimum Requirements: • Deep understanding of object-oriented or functional programming • Experience planning and implementing complex data models • Ability to optimize poorly performing code, data queries, and network requests • Strong grasp of microservices complexity and distributed system failure domains • Skilled in troubleshooting large-scale production systems and articulating both short- and long-term solutions with trade-offs • Commitment to code quality through multiple levels of automated testing • Effective communicator, able to explain technical issues to non-technical stakeholders • Continuous learner with an insatiable appetite for growth • Collaborative team player who thrives in geographically distributed teams • Proficiency with AI-assisted coding tools (e.g., GitHub Copilot, Claude Code) for code generation, test creation, and optimization • Ability to leverage AI to automate API/service documentation and reduce manual overhead • Experience applying AI-driven code review assistants to identify security vulnerabilities, style inconsistencies, and performance bottlenecks Preferred Requirements: • Relational and eventually consistent databases (MongoDB, Postgres, MySQL) • In-memory data stores and caches (Redis, Memcache) • Version control system (Git) • Test writing and quality assurance • Service-oriented architecture • Mentoring team members and leveling up the team as a whole • Strong programming skills in a modern language (Go, Java, Scala, etc.) and ability to learn Go quickly • Leverage AI to translate complex backend system explanations into simpler language for cross-functional teams (e.g., GTM, product) • Employ AI-driven project assistants to summarize design docs, PRs, and sprint retrospectives, keeping distributed team members aligned. At Fetch, we'll give you the tools to feel healthy, happy and secure through: • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401k Match: Dollar-for-dollar match up to 4%. • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Design and scale ML infrastructure for personalization and ad tech, lead architecture and mentor engineers, and drive zero-to-one ML initiatives. | Proven experience building ML infrastructure at consumer scale, strong systems design, mentoring skills, and ability to lead technical initiatives in ML. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is building the future of personalized consumer experiences. We’re looking for a Principal Machine Learning Engineer to design and scale systems that power personalization, relevance, and ranking across our platform. This is a high-impact role where you’ll drive new initiatives, mentor other engineers, and shape the technical direction of ML at Fetch. Role Responsibilities: Build and scale ML infrastructure for personalization, search, ranking, and ad tech at consumer scale. Design and implement zero-to-one systems, including real-time learning and data pipelines. Lead technical design, architecture, and cross-team alignment for major ML initiatives. Mentor engineers and help raise the bar on technical execution and design quality. Partner with product and engineering teams to create dynamic systems that adapt to evolving user preferences. Use AI tools to accelerate your work, including: Designing features and validating ideas with ChatGPT & Claude sandboxes. Leveraging AI for code generation and technical prototyping. Using AI assistants for systems architecture diagramming and design validation. Exploring LLMs to enhance personalization, conversational search, and feature creation. Minimum Requirements: Proven experience building and scaling ML infrastructure in support of personalization, relevance, search, or ad tech systems. Deep hands-on expertise in data infrastructure, distributed systems, and large-scale data pipelines. Experience working at a consumer product company with ML models operating at scale. Prior contributions to ranking, personalization, or ad tech systems with measurable business impact. Strong systems design skills, with a track record of leading architecture and communicating design tradeoffs. Experience mentoring and elevating other engineers. Success leading zero-to-one technical initiatives and delivering new infrastructure or ML systems from scratch. Ability to operate in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact. Preferred Requirements: Familiarity with LLMs and their application in personalization, feature creation, and conversational search. Experience with streaming/real-time learning systems. Exposure to conversational search or large-scale information retrieval. Previous work bridging model development with real-time serving systems. This is a full-time role that can be held from one of our US offices or remotely in the United States. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Design and scale ML infrastructure for personalization and ranking, lead architecture and technical initiatives, mentor engineers, and collaborate cross-functionally. | Proven experience building ML infrastructure at scale, strong systems design skills, leadership in technical initiatives, and familiarity with LLMs and real-time learning systems. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is building the future of personalized consumer experiences. We’re looking for a Principal Machine Learning Engineer to design and scale systems that power personalization, relevance, and ranking across our platform. This is a high-impact role where you’ll drive new initiatives, mentor other engineers, and shape the technical direction of ML at Fetch. Role Responsibilities: • Build and scale ML infrastructure for personalization, search, ranking, and ad tech at consumer scale. • Design and implement zero-to-one systems, including real-time learning and data pipelines. • Lead technical design, architecture, and cross-team alignment for major ML initiatives. • Mentor engineers and help raise the bar on technical execution and design quality. • Partner with product and engineering teams to create dynamic systems that adapt to evolving user preferences. • Use AI tools to accelerate your work, including: • Designing features and validating ideas with ChatGPT & Claude sandboxes. • Leveraging AI for code generation and technical prototyping. • Using AI assistants for systems architecture diagramming and design validation. • Exploring LLMs to enhance personalization, conversational search, and feature creation. Minimum Requirements: • Proven experience building and scaling ML infrastructure in support of personalization, relevance, search, or ad tech systems. • Deep hands-on expertise in data infrastructure, distributed systems, and large-scale data pipelines. • Experience working at a consumer product company with ML models operating at scale. • Prior contributions to ranking, personalization, or ad tech systems with measurable business impact. • Strong systems design skills, with a track record of leading architecture and communicating design tradeoffs. • Experience mentoring and elevating other engineers. • Success leading zero-to-one technical initiatives and delivering new infrastructure or ML systems from scratch. • Ability to operate in high levels of ambiguity with minimal direction, prioritizing effectively and driving impact. Preferred Requirements: • Familiarity with LLMs and their application in personalization, feature creation, and conversational search. • Experience with streaming/real-time learning systems. • Exposure to conversational search or large-scale information retrieval. • Previous work bridging model development with real-time serving systems. This is a full-time role that can be held from one of our US offices or remotely in the United States. At Fetch, we'll give you the tools to feel healthy, happy and secure through: • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401k Match: Dollar-for-dollar match up to 4%. • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Build and expand partner relationships in the mid-market, collaborate internally and externally to drive revenue, craft proposals, and leverage data insights to influence brand partnerships. | 5+ years in partnerships or sales support, experience in digital media or advertising, strong communication and organizational skills, familiarity with Fetch ad solutions and AI tools, and ability to forecast revenue and collaborate cross-functionally. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About The Role: The Senior Partner Manager will report directly to the Industry Lead and will be responsible for building new business relationships within the mid-market space. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Activate new partners and brands and expand into new business units within existing partners. You will be responsible for contributions to revenue targets within your industry team. Work closely and collaboratively with Industry Lead and Account Managers on offer details, programming, and calibration. With oversight, craft proposals and meet with prospects to share Fetch’s vision, strategy, and value proposition. Leverage insights and data visualization in proposals to show brand partners the power of Fetch in driving their business forward. Externally influence decision-makers on Fetch’s partner teams, showing brands the power of Fetch and guiding them to full partnership. Internally, you’re supporting other Fetch sellers' efforts. Demonstrate knowledge of Fetch's offerings and tech/product/marketing pipeline. You know where Fetch is and where we're going with the depth to get new partners/brands to full partnership. Remain up-to-date on media/marketing industry trends, network, and demonstrate your subject matter expertise in the mid-market space to prospective partners. Minimum Requirements: 5+ years of experience in partnerships, sales support, or a related field. Direct experience in digital media, advertising, or consumer data. Strong organizational and execution skills with the ability to manage multiple priorities. Proficient understanding of how Fetch ad solutions drive business outcomes (including key KPIs). Strong communication and presentation skills, with the ability to engage clients and collaborate across teams. Familiarity with AI-driven decision-support tools (e.g., ChatGPT, Gemini AI) or automation tools (e.g., Zapier). Experience drafting proposals and order forms from concept to completion. Exposure to cross-functional collaboration to align campaign strategy and execution. Demonstrated ability to forecast revenue and create gap-to-quota plans. Preferred Requirements: Experience with Salesforce or similar CRM platforms. Direct client vertical experience in mid-market industry is preferred. Comfort working in dynamic or evolving environments. Compensation: At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $115,000 - $130,000, and the on-target earnings (OTE) range is $172,500 - $195,000 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.

Lead strategy and operations for emerging business units by collaborating cross-functionally, driving data-driven insights, managing projects, and monitoring performance metrics. | 6+ years in business operations or strategy with strong data skills including Excel and SQL, experience managing complex projects, and excellent communication and stakeholder management. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is seeking a Strategy & Operations Manager to be a driving force behind the vision, strategy and execution of our new and emerging business units. In this senior individual contributor role, you’ll work cross-functionally with our commercial General Managers, as well as Product and Technology leaders, to develop collaborative business strategies, analyze business performance and ensure delivery on critical initiatives. This role requires a strong foundation of analytical skills, as well as exceptional strategic thinking and project leadership to deliver on Fetch’s next wave of growth. You will report to the Vice President of Strategy & Operations (Product & Technology). What You'll Do: • Data-Driven Insights: Leverage data to inform key decisions and identify growth opportunities. • Strategic Partnering: Collaborate with senior stakeholders to utilize data-driven insights to deliver strategic decision-making and recommend new courses of action. • Operational Leadership: Manage operational plans and execution of business-critical projects, ensuring alignment with high-level strategy. • Performance Monitoring: Build and maintain dashboards and reporting frameworks to track KPIs and provide visibility to executives. What You'll Bring: • 6+ years of experience in business operations, product strategy, management consulting, or analytics • Fluency in data and strong technical skills to make data-driven decisions • Excel, SQL skills required; experience with Python or similar tools is a plus • Experience building analysis with significant AI components, bonus if leveraging tools like CoPilot, Hex, etc. • Proven ability to manage complex projects and cross-functional initiatives • Strong business acumen and ability to make data-informed recommendations • Excellent communication and stakeholder management skills. Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $114,557-$130,095. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401k Match: Dollar-for-dollar match up to 4%. • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.