Nerdio

Providing technical support and troubleshooting complex enterprise IT issues. | Experience in IT technical support, storage, networking, and escalation management. | About the role Nerdio is looking for a demand generation-focused Senior Partner Marketing Specialist to own and scale our alliance partner marketing programs. In this role, you’ll serve as the connective tissue between Nerdio and our key alliance partners, and in particular Microsoft. You will build and execute programs that drive mutual pipeline, increase awareness, and strengthen our joint go-to-market presence. This role will require close collaboration with our Demand Generation, Product Marketing, Alliance, and Sales teams. What you'll do Support the execution of joint marketing initiatives aligned to alliance partner strategies and target audiences, with the largest focus on Microsoft. Collaborate with internal Product Marketing, broader Marketing, Partner Development, and Sales teams to maintain aligned messaging. Coordinate day-to-day partner-facing tasks to ensure timely and accurate execution of marketing activities. Manage all logistics, communication, and follow-up for webinars and broader programs with alliance partners. Support joint partner events by managing registrations, materials, and post-event reporting to drive follow-through and measure impact. Create and distribute internal win wires, success stories, and partner updates that celebrate joint wins and keep internal teams informed. Develop co-branded marketing assets, email campaigns, and event materials in close collaboration with Product Marketing, partners and internal creative teams, and aligned to brand and messaging guidelines. Work with Product Marketing to maintain and update partner enablement content to ensure partners have access to current, accurate resources. Track performance metrics for webinars, events, and partner programs; synthesize data into actionable insights and regular reporting for internal stakeholders. Qualifications Bachelor’s degree in Marketing, Business Administration, or a related field. 3+ years of experience in partner marketing or B2B marketing. 3+ years of proven experience in the IT industry, strongly preferred. Webinar and virtual event platform experience. Strong project management skills with excellent attention to detail. Ability to manage multiple partners, projects, and deadlines in a fast-paced environment. Strong communication, analytical, and problem-solving skills. Proven ability to work cross-functionally with marketing, channel, and sales teams. Familiarity with marketing and CRM tools such as Salesforce, HubSpot, Asana, or similar platforms. Comfort with and willingness to use AI tools to maximize impact and efficiency. Preferred Qualifications Experience working with MSPs, VARs, or technology partners. Familiarity with cloud computing or Desktop as a Service. Experience supporting regional or multi-country marketing programs. Basic understanding of partner lifecycle management and GTM motions. Benefits and Incentives Competitive Base and Incentive Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off, including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Develop and execute Microsoft-aligned sales strategies, build relationships with Microsoft teams and partners, and drive revenue growth through channel and GTM initiatives. | Proven sales experience in cloud solutions, familiarity with Microsoft Azure and virtualization technologies, and strong relationship-building skills. | About the role We are seeking a high‑impact sales-focused business development professional with deep experience in the Microsoft ecosystem, particularly within the U.S. SME&C segment. This role is ideal for someone with a strong Microsoft sales background who understands how to drive revenue through Microsoft field engagement, GTM execution, and channel acceleration. What you'll do Drive Microsoft‑Aligned Sales Strategy Build, implement, and execute comprehensive sales strategies aligned with Nerdio’s business objectives for Windows 365, Azure Virtual Desktop (AVD), and Intune. Focus on creating repeatable motions that accelerate customer acquisition and lead generation through Microsoft. Engage Microsoft Field Sellers Across Enterprise & SME&C Build structured, scalable engagement models for Microsoft’s Enterprise and SME&C industry sellers, field leadership, marketing teams, and partner organizations. Deep understanding of how Microsoft SME&C teams operate in the U.S. is critical for success. Develop High‑Value Microsoft Sales & GTM Relationships Establish and nurture executive‑level relationships with Microsoft sales and GTM leadership. Collaborate closely with Microsoft account teams to drive pipeline creation and influence deal progression. Leverage the Microsoft Channel & Partner Programs Understand and maximize Microsoft partner incentives, co‑sell programs, and marketplace opportunities. Identify joint sales and GTM motions that expand Nerdio’s presence within the Microsoft channel ecosystem. Evangelize Nerdio Within Microsoft Act as a strong evangelist for the Nerdio value proposition to Microsoft field teams, category owners, and partner organizations. Deliver enablement sessions, drive readiness, and ensure Microsoft sellers understand when and how to bring Nerdio into customer conversations. Own Sales & GTM Impact Reporting Track, measure, and report the performance of all Microsoft-related sales and GTM initiatives. Lead joint QBR discussions with Microsoft to communicate progress, impact, and future opportunities. Enable & Accelerate Internal Sales Success Partner with Nerdio’s sales leadership team to coach, activate, and accelerate Microsoft engagement across the broader sales organization. Foster alignment and collaboration between Nerdio sellers, Microsoft field teams, and channel partners. Represent Nerdio at Key Microsoft Events Attend major Microsoft in‑person events to build relationships, expand Nerdio’s presence, and stay current with Microsoft priorities. Promote Nerdio’s Success Across the Ecosystem Communicate wins, success stories, and impact to amplify Nerdio’s value within Microsoft and the broader channel. Identify New Partnership Opportunities Identify priority Microsoft partners (services, ISVs, distributors, and industry specialists) that align with Nerdio’s growth objectives. Stay informed on industry trends, competitive activity, and Microsoft market dynamics to drive innovation and new revenue opportunities. Qualifications Proven experience in engaging, developing and managing Microsoft across Enterprise, SME&C, Marketing and Partner environments. A passionate, entrepreneurial, self-starter with a minimum of 5-7 years experience in sales roles, selling cloud computing, IT services, or software-as-a-service (SaaS) solutions with a proven track record of success in sales, including meeting or exceeding sales targets and quotas. Familiarity with cloud computing, Microsoft Azure, and related virtualization technologies. Proven ability to develop and execute sales strategies to drive revenue growth. Strong business acumen and strategic thinking, with the ability to identify and pursue opportunities that align with organizational goals. Excellent relationship-building and negotiation skills, with the ability to establish and maintain productive partnerships with external organizations. Strong communication and presentation skills, with the ability to effectively convey complex concepts and influence stakeholders at all levels. Proven skills, including the ability to manage multiple initiatives simultaneously and drive them to successful completion in a high-paced environment. Entrepreneurial spirit, high energy and can-do attitude with the ability to find the solution. Ability to work collaboratively and cross-functionally with internal teams to achieve common goals. Proficiency in using CRM software and other sales tools for managing sales pipelines and tracking performance. Benefits and Incentives Competitive Base and Incentive Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off, including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Lead product strategy and execution for Azure Virtual Desktop hybrid support and migration tools, collaborating across teams and with customers. | Minimum 5 years in product management with experience in EUC solutions, familiarity with VDI and HCI technologies, and proficiency with Agile tools like Azure DevOps or JIRA. | About the role We are seeking a Senior Product Manager to lead product management efforts for Azure Virtual Desktop (AVD) Hybrid support and migration tools as part of Nerdio Manager for Enterprise. This individual contributor role, reporting into the Sr. Director, Enterprise Product, will be pivotal in shaping Nerdio’s strategy for accelerating customer migrations from legacy VDI platforms. What you'll do • Lead AVD Hybrid Strategy: Spearhead product management efforts for AVD Hybrid support, defining the roadmap for extending Azure Virtual Desktop capabilities to on-premises environments such as Nutanix AHV, VMware vSphere, and Microsoft Hyper-V. • Drive Migration Tooling: Shape the product strategy for accelerating customer migrations from legacy VDI platforms to AVD conversions. • Define Technical Specs: Author comprehensive product specifications (PRDs), ensuring engineering and design teams have clear requirements. • Strategic Partnership Execution: Collaborate with the leadership team to execute on technical deliverables for key alliance partnerships, ensuring joint roadmap items are delivered on schedule. • Customer & Market Engagement: Engage with enterprise customers and channel partners to validate AVD Hybrid usage scenarios and migration friction points, using feedback to refine the product backlog. • Cross-Functional Alignment: Drive alignment across engineering, marketing, and sales to ensure successful go-to-market of new capabilities. Qualifications • Proven ability to translate technical requirements into clear product specifications with a detail-oriented mindset. • Strong understanding of DaaS/VDI and hyper-converged infrastructure (HCI) technologies. • Exceptional organizational and time management skills, with the ability to prioritize and manage multiple projects/initiatives simultaneously. • Strong communication and presentation skills, with the ability to bridge the gap between technical details and executive-level strategy. • Strong problem-solving and analytical skills to identify customer needs and provided tailored solutions. • Demonstrated success in an individual contributor role while influencing cross-functional teams. Required Experience • A minimum of 5 years of experience in product management or equivalent experience, preferably in end-user computing (EUC) solutions such as Desktop as a Service (DaaS) or Virtual Desktop Infrastructure (VDI). • Strong familiarity with Nutanix AOS/AHV, VMware vSphere/ESXi, and/or Microsoft Hyper-V/SCVMM is strongly preferred. • Strong understanding of Agile product management methodology, techniques, and strategies. • Strong proficiency using development lifecycle tools such as Azure DevOps or JIRA. Benefits and Incentives • Competitive Base + Incentive Plan • Stock Options • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible Paid Time Off......including your birthday off! • Collaborative Team Culture • Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Manage and close sales opportunities in partnership with Microsoft teams and channel partners to meet sales targets and grow revenue. | 3-5 years in technology sales with SaaS/cloud experience, proven sales track record, MEDDPICC methodology knowledge, CRM proficiency, and a bachelor's degree. | What you'll do Manage and close Nerdio opportunities in alignment with Microsoft's sales teams, channel partners, and direct customers. Achieve monthly, quarterly, and annual sales target goals. Build, manage, and close pipeline and maintain 3x coverage to your assigned quota. Build and maintain strong relationships with Microsoft and its sales teams to grow the partnership and revenue. Use a partnership selling approach to uncover, qualify, and close AVD opportunities. Effectively communicate Nerdio's value proposition, capabilities, and benefits to potential customers. Work closely with the sales team to develop and execute strategies to meet sales targets. Participate in field events with partners and Microsoft counterparts to nurture and drive business in your given territory. Coordinate with other departments within the organization to ensure customer needs are met and projects are delivered successfully. Demonstrate integrity and follow through on commitments to ensure customer satisfaction. Continuously learn and stay up-to-date with industry trends, product knowledge, and sales techniques. Participate in quarterly business review, large deal reviews, and other business focused events. Qualifications A minimum of 3-5 years of experience in similar sales role, preferably in the technology industry: selling cloud computing, IT services, or software-as-service (SaaS) solutions. Proven track record of achieving sales targets and quotas. Familiarity with sales techniques and processes, including lead generation, prospecting, qualifying leads, and closing deals. Strong communication and negotiation skills to engage with potential customers and effectively convey the value proposition of the company's products or services. Experienced selling to the C-Suite. Experienced in MEDDPICC sales methodology. Ability to understand customer needs and identify opportunities for upselling or cross-selling. Experience with CRM software and other sales tools for managing and tracking customer interactions. Familiarity with Microsoft Azure and other cloud technologies. Experience in conducting product demonstrations or presentations to potential customers. Bachelor's degree in related field. Benefits and Incentives Competitive Base + Incentive Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off......including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The salary range for this role is $180,000.00 - $200,000.00 USD OTE per year.

Manage enterprise customer accounts to ensure retention and revenue growth, negotiate contracts, build executive relationships, collaborate with sales and product teams, and track customer engagement. | 9-14 years in customer success/account management in technology, expertise in contract negotiation, strong relationship building, cloud computing knowledge, and CRM proficiency. | What you'll do As a Senior Customer Success Manager, you will work daily with our customer accounts, in partnership with the wider Customer Success and Nerdio team: Manage a book of Enterprise accounts, aiming for a retention rate of 90% or higher, and proactively identify opportunities for revenue expansion. Own the negotiation process for contract renewals and expansions from start to finish. Consult with customers throughout the customer lifecycle to understand their business and strategic goals, ensuring they find ongoing value in Nerdio's products and services. Establish and nurture key relationships with executive sponsors and decision makers within customer organizations. Collaborate closely with Sales and Customer Success leadership to mitigate churn risk, develop account expansion strategies, and drive ongoing customer success. Track customer interactions and engagements within the CRM tool. Evangelize new product features and provide customer feedback to Sales, Product, Customer Success, and Engineering teams. Qualifications Software background in an XaaS business such as SaaS, PaaS, or IaaS, with a preference for candidates experienced in managing customer relationships across IT Operations, Finance, and Software Engineering. Expertise in contract negotiation and conflict resolution. Demonstrated experience in customer relationship management, including developing and fostering relationships at all levels within customer organizations, ideally within the Enterprise segment. Ability to recognize and maximize expansion opportunities. Accurate forecasting skills and a good understanding of the customer base. Comfort with owning a commercial relationship and proven ability to build strong relationships with customers, especially at the executive level, following a LAER model (land, adopt, expand, retain). Articulate value proposition with a technical theme. Required experience A minimum of 9 to 14 years of experience in a customer success or account management role, preferably within the technology industry. Strong understanding of cloud computing, IT services, or related fields. Demonstrated ability to build and maintain strong relationships with customers, ensuring their success and satisfaction. Experience in managing customer accounts, handling escalations, and resolving issues. Proficient in using customer relationship management (CRM) software and other relevant tools Preferred experience Experience working with Managed Service Providers (MSPs) or Enterprise IT Professionals. Familiarity with the Microsoft Azure ecosystem and cloud services. Knowledge of IT project management methodologies and best practices. Experience in conducting customer training sessions or workshops. Understanding of customer success metrics and the ability to analyze data to drive insights. Benefits and Incentives Competitive Base + Commission Plan Stock Options Health and Welfare Plans* Life and Disability Plans* Retirement Plan* Unlimited Flexible Paid Time Off......including your birthday off! Collaborative Team Culture * Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.