JRD Systems

JRD Systems

1 open position available

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JRD Systems

CRM project manager

JRD SystemsSouthfield, MIContract
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Compensation$90K - 130K a year

Lead and manage end-to-end system separation and integration projects across marketing, commercial, and order-to-cash systems ensuring readiness and alignment among stakeholders. | 7+ years in IT project management or business analysis with experience in CRM, marketing automation, CMS, ERP integrations, Agile SDLC, technical documentation, and preferably AWS and PMP certification. | Responsibilities and Impact: • We are seeking a highly motivated Technical Project Manager / Business Analyst to lead separation and integration initiatives across our marketing, commercial, and order-to-cash systems. This role will be central to ensuring our spin-off is Day 1 ready, with seamless lead-to-order and order-to-cash workflows. The ideal candidate has experience managing large-scale system migrations or carve-outs, translating business needs into technical requirements, and coordinating delivery across internal teams and external vendors. Key Responsibilities: • Manage end-to-end project lifecycle across marketing automation, CRM, CMS, and finance systems (Marketo, Salesforce, AEM, ERP), including planning, requirements gathering, execution, testing, and delivery. • Act as a liaison between business stakeholders, IT Teams, and external vendors to ensure alignment on SpinCo readiness goals. Analyze lead-to-order and order-to-cash process, identify risks and design technology-enabled solutions. Develop and maintain detailed project documentation including requirements, user stories, process flows, and technical specifications. • Coordinate project schedules, resources, vendors, budgets, and risks. • Monitor project progress and provide clear, regular updates to leadership. • Ensure delivered solutions meet business, technical, compliance, and regulatory requirements. • Qualifications • Bachelor's degree in computer science, Information Systems, Business, or related field (or equivalent experience). • 7+ years of experience in project management and/or business analysis within IT, marketing, or commercial systems. • Demonstrated experience with CRM/marketing automation, CMS/DXP, AEM, and ERP integrations • Strong understanding of software development lifecycles (SDLC), Agile methodologies, and IT project management practices. • Experience writing requirements, user stories, and technical documentation. • Excellent communication, stakeholder management, and problem-solving skills. • AWS cloud experience (architectural knowledge, migration, or service integration) strongly preferred. • Project Management certification (PMP, CSM, or similar) is a plus.

Project Management
Business Analysis
CRM (Salesforce)
Marketing Automation (Marketo)
CMS/DXP (AEM)
ERP Integrations
Agile Methodologies
AWS Cloud
Technical Documentation
Stakeholder Management
Verified Source
Posted 6 months ago

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