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Design, build, and evolve software features and integrations while contributing to architecture and product lifecycle support. | 5+ years experience with TypeScript and React, strong understanding of web and cloud architectures, REST API integration, and solid engineering practices. | At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. We're a team of 800+ employees, working remotely across 28 countries. Our flagship products include: JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. Here you can read some of our customer stories: https://appfire.com/resources/resource-library/customer-stories About the role: Advanced Tables for Confluence helps teams turn data into useful, structured, and easy-to-consume information directly within their Confluence pages. The product extends native Confluence tables with powerful capabilities for working with structured data and is continuously evolving to support new use cases and integrations. Today, Advanced Tables runs on Atlassian Forge, and we are expanding its capabilities to connect with additional cloud services and data sources, such as Jira, with more integrations planned for the future. We are looking for a Senior Software Engineer to help us take on these increasingly complex challenges. You will contribute to the architecture and continuous modernization of the product, design and deliver new capabilities, and help ensure its quality and maintainability as it evolves. The role goes beyond feature development. You will be involved throughout the product lifecycle, from technical design and implementation to troubleshooting complex issues and supporting escalated customer cases, working closely with the rest of the team to continuously improve both the product and the way we build it. What you'll do: • Be part of a cross-functional product team, working closely with Software Engineers, Product Management, UX, and other specialists across Appfire. • Design, build, and evolve Advanced Tables capabilities using TypeScript, React, and Atlassian Forge. • Build new integrations with Jira and other cloud data sources, working with REST APIs and different data formats. • Contribute to technical and architectural decisions, helping continuously modernize and improve the product. • Take ownership throughout the product lifecycle, from design and implementation to testing, troubleshooting, and resolving escalated customer issues. • Promote strong engineering practices around code quality, security, performance, reliability, and maintainability. What you'll need: • Proven record (5+ years) delivering multiple complex software development projects or products. • Strong hands-on experience with TypeScript and modern React. • Strong understanding of web application architecture, including performance, security, reliability, quality, and maintainability. • Good understanding of modern cloud architectures, with practical experience building and operating applications in AWS, GCP, or similar cloud environments. • Experience designing and integrating REST APIs and external services, including authentication, error handling, and rate limiting. • Strong engineering practices around automated testing, code reviews, and CI/CD. • Ability to analyze and decompose complex problems into clear, maintainable, and realistic solutions. • Willingness to work across frontend and backend technologies and learn new technologies when needed. • Experience with Atlassian Forge, Confluence, Jira, or the Atlassian ecosystem would be an advantage. • Command of English at level B2 or higher is required. What we offer: • Contract of Employment (indefinite) • Every Appfire team member is eligible for company equity, fostering a true sense of ownership and connection to our growth. • 26 paid vacation days annually, regardless of tenure, 12 Wellness Days (1 day per month, non-transferable), 24 hours of paid volunteer time to engage in meaningful activities outside of work. • Fully covered Luxmed private healthcare plan. You can extend coverage to your partner or opt for additional upgrades tailored to your needs. Life insurance provided by UNUM and fully paid by Appfire. • MyBenefit Platform- 150 PLN per month to spend on a Multisport card or on a variety of experiences such as shopping, restaurants, and entertainment. • Home Office Allowance- 200 PLN net per month added to your salary to support your electricity and internet costs while working remotely. • Lunch Card- 300 PLN monthly for groceries or dining out, available via a virtual pre-paid Pluxee card. #LI-Remote Market recognition Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards. Equal Employer Opportunity (EEO) Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination. Remote Skills: Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Architectural Services, Atlassian JIRA, Authentication, Cloud Architecture, Cloud Computing, Code Reviews, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Corporate Social Responsibility, Cross-Functional, Customer Escalations, Customer Support/Service, Data Formats, Document Management, Ecosystems, English Language, Error Handling, GCP (Good Clinical Practices), Health Plan, Identify Issues, Internet Application, Node.js, Product Design, Product Lifecycle, Product Management, REST (Representational State Transfer), Resolve Customer Issues, Software Development, Software Engineering, Structured Data, Technical/Engineering Design, Test Automation, Testing, Traffic Shaping, Use Cases, User Interface/Experience (UI/UX), Work From Home undefined: Appfire Technologies

Lead strategy and execution of banking and lending platform for ultra-high-net-worth clients, partnering with advisors and managing banking relationships. | 10+ years private or commercial banking experience with credit products expertise, bachelor's degree required, MBA preferred. | Job DetailsLevel: SeniorJob Location: Chicago Office - Chicago, IL 60606Salary Range: $275,000.00 - $320,000.00 Salary/yearAbout Cresset Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success. We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first. Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s and Forbes among the nation’s top RIA firms, and as one of the industry’s best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived. Job Description The Managing Director, Head of Banking & Lending will lead the strategy, development, and execution of Cresset’s banking and lending platform. This role is responsible for building and managing a best-in-class network of banking and lending partners to serve the complex personal needs of ultra-high-net-worth (UHNW) clients. This individual will act as both a strategic architect and hands-on expert, partnering closely with wealth advisors to enhance client outcomes through sophisticated credit solutions. The role requires deep expertise in credit, strong industry relationships, and the ability to translate lending strategies into actionable opportunities for advisors and clients. Key Responsibilities 1. Platform Strategy & Partnership Development Design and execute the firm’s banking and lending strategy, including defining the optimal partner ecosystem. Build and maintain relationships with a curated network of national, regional, and specialty banks and lenders. Evaluate and select partners based on their ability to deliver differentiated solutions for UHNW clients. 2. Advisor Enablement & Internal Leadership Serve as the internal leader for banking and lending capabilities across the firm. Educate and train advisors on how to effectively position and deliver lending solutions as part of holistic Family Office Services. Develop frameworks, playbooks, and best practices to help advisors identify and execute lending opportunities. Partner with advisors to integrate lending into client acquisition, retention, and overall relationship strategy. 3. Client & Deal Execution Support Act as a senior subject matter expert, advising on various credit strategies for clients and prospects. Partner directly with advisors and clients to structure and position lending opportunities for successful execution. Navigate complex balance sheets, nuanced client needs, and varying lender requirements to optimize outcomes. Facilitate communication and coordination between clients, advisors, and lending partners throughout the deal lifecycle. 4. Credit Expertise & Risk Advisory Provide informed perspectives on credit markets, interest rate environment, and lending trends. Assess credit opportunities and associated risks, ensuring alignment with client objectives and prudent risk management. Guide advisors and clients in understanding trade-offs across different lending structures and providers, particularly with residential mortgages and securities-based lending. 5. Platform Evolution & Continuous Improvement Gather feedback from advisors and clients to continuously refine the banking and lending platform. Identify gaps in product offerings or partner capabilities and drive enhancements. Monitor competitive landscape and emerging trends to ensure Cresset maintains a differentiated offering. QualificationsEducation: Bachelor’s degree in Business, Finance, Economics, or a related field required. Advanced degree (MBA or similar) preferred. Experience: 10+ years of experience in private banking or middle market/commercial banking. Demonstrated expertise in structuring and executing lending transactions for UHNW/HNW clients, particularly across residential mortgages and securities-based lending. Proven track record of building and managing relationships with banking and lending institutions. Technical Proficiency: Knowledge of a broad range of credit products, including residential and commercial real estate lending, securities-based lending, concentrated collateral and structured liquidity solutions, and unsecured and specialty lending (e.g., aircraft, art, niche assets). Strong understanding of the national banking landscape, including lender-specific credit appetites and underwriting approaches. Knowledge of capital markets and macroeconomic factors impacting lending (e.g., interest rates, liquidity conditions). Advanced analytical and financial modeling skills, with the ability to evaluate credit opportunities and risks. Ability to clearly communicate complex credit concepts to advisors, clients, and prospects. Leadership and Professional Skills: Client-Centric Mindset: Commitment to delivering a high-touch, white-glove client experience. Influence & Collaboration: Ability to build trust and influence advisors, clients, and external partners without direct authority. Communication: Exceptional verbal and written communication skills; able to simplify complex concepts. Strategic Thinking: Ability to balance long-term platform development with near-term execution. Execution-Oriented: Hands-on approach with strong attention to detail and follow-through. Adaptability: Thrives in a fast-paced, entrepreneurial environment with evolving priorities. Team Leadership: Ability to mentor and develop junior team members and contribute to a collaborative culture. What We Offer: At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Cresset offers a competitive compensation package for the Internship Program. We also offer an opportunity to work in the wealth management environment allowing you to understand the industry and determine if it is the right step for you in your future endeavors. The program includes learning and development activities to give you broader exposure to the company and networking opportunities. Equal Employment Opportunity It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities. Everything Starts With Culture. Our Vision We exist to optimize wealth and elevate life—giving clients the time, clarity, and trusted partnership to pursue what matters most. Our Values *Disclosures related to awards, recognitions, and rankings available here. Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.

Lead branch performance, drive revenue and customer loyalty, manage risk and compliance, and develop branch team members. | Requires 3+ years related experience in banking or product knowledge; no degree required; ability to serve as Notary Public. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's retail branch organization, you will be based in Oak Park, IL. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Responsible for leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Collaborates with a broad range of eco-system partners. Accountable for risk management and compliance . Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. • Utilizes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partners. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement. • Manages and coaches to the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment. • Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. • Live the Values - Role models our values with transparency and courage. • Enable Change - Takes action to drive change and innovation that will transform our business. • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. • To learn more about this and other opportunities on our team.Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented Competencies Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management Work Experience Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. This position requires the ability to serve as a Notary Public in the applicable state. Pay Transparency Base Salary: $77,138.00 – $128,563.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/22/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead design, development, and maintenance of scalable .NET software systems with AI/LLM integration for HRIS applications. | 8+ years .NET development, leadership experience, AI agentic workflows, Azure, microservices, Angular, and CI/CD expertise. | Job Description The Role: We are seeking an experienced Senior Software Engineer (.NET ) to join our team. In this role, you will lead the design, development, testing, and maintenance of high-performance, scalable, and secure software systems. The ideal candidate will also have hands-on experience with AI agentic workflows, LLM-based automation, retrieval-augmented generation, and intelligent workflow orchestration. You will collaborate with cross-functional teams to deliver innovative solutions that support Human Resources, Communications, and Physical Security IT business applications. What You'll Do: Lead the design, development, and maintenance of full stack solutions using .NET technologies Translate business requirements into effective, scalable, and reliable technical solutions Build AI-powered agents that retrieve context, reason across multiple data sources, recommend actions, and support human-in-the-loop automation Participate in sprint planning, refine stories, and provide accurate estimations for development timeline Deliver clean, maintainable code aligned with best practices and modern design patterns Develop and execute unit test cases with high code coverage Mentor and coach Junior engineers, conduct code and design reviews Troubleshoot complex issues, perform root cause analysis, and implement long-term fixes Support CI/CD workflows and ensure continuous improvement in build and release process Model and foster GM’s core values and behaviors What You'll Need: 8+ years of professional experience in software development with a focus on .NET Core Minimum 3+ years of experience in leading the software engineering team Knowledge of HR/Workday business processes Proven expertise in deploying modern design patterns and building scalable, reusable code Experience building AI/LLM-based applications, preferably with agentic workflows Strong understanding of RAG architecture, embeddings, vector search, prompt design, context retrieval and LLM evaluation Experience with Model Context Protocol (MCP) for integrating AI agents with tools, data sources, and enterprise systems Experience with queuing and background jobs orchestration with .Net hosted services Experience with Azure Infrastructure to deploy, configure and troubleshooting (IaC pipelines, Site Reliability Engineering, DevOps) Ability to develop and deploy microservices on AKS Strong proficiency in Angular for front-end development Experience in building and scaling backend services across hybrid environments (on prem and cloud) Ability to configure docker files for containerization. Maintain ETL pipelines using Azure Synapse to ingest and deliver data to downstream systems. Hands-on experience with RESTful API design and integration services that connect enterprise systems like Workday, Microsoft identity services (Azure AD/ Entra ID, Microsoft Graph) Experience with relational databases such as PostgreSQL and SQL Server, including stored procedures Proficiency in version control systems (Git) and maintain CI/CD pipelines using GitHub actions Experience with Agile methodologies and tools such as Jira and Confluence Excellent problem-solving skills, with an ability to work on complex distributed systems Preferred Skills: Experience with AI agent frameworks such as LangChain, LangGraph, Semantic Kernel, CrewAI, AutoGen, or similar Orchestration frameworks Familiarity with AI governance, model risk, hallucination mitigation, guardrails, evaluation metrics, and human approval workflows Experience with containerization and orchestration tools (Docker, Kubernetes) 3+ years with Azure Kubernetes Service (AKS) application development Knowledge of .NET framework upgrades and modernization strategies Experience with GitHub actions and CI/CD automation Strong background in Monitoring and Observability practices Experience in Azure Databricks, Data Mesh architecture This job may be eligible for relocation benefits. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company Our Culture How we hire Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com). As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click “Apply Now” on the job posting of interest.

Provide remote Tier 2 support, manage client environments, automate tasks, and ensure client satisfaction in an MSP setting. | 3-5 years MSP experience, strong networking and Windows Server skills, scripting, virtualization, and certifications preferred. | This post is exclusively for our Nearshore team. Candidates must be pre-qualified, if you wish to apply please email resumes@caperion.net and state why you believe you would be a good fit. Failure to complete this step first means your application will be instantly discarded. Side-stepping our process will disqualify you from all job opportunities in the future. We're an IT consulting firm and managed service provider headquartered in Delray Beach, Florida, in business over 20 years. We support commercial businesses across our region and nationally with managed IT, cybersecurity, cloud infrastructure, connectivity and data protection. Our nearshore team isn't a call center or an overflow queue. You'll be a full member of our technical staff, working the same clients, the same tickets, and the same escalation path as our US based engineers. HOW WE WORK We own the outcome, not the ticket. Anyone can close a ticket. We stay with a problem until the client's business is actually working again. As we tell our clients: backup without monitoring is just hope — we don't hope, we verify. Documentation is the job, not the paperwork after the job. If it isn't written down, it didn't happen, end of story. We invest in people who invest in themselves. We set annual education and certification benchmarks, and we back them with time and funding. Techs who grow here move up here, diligence and loyalty are rewarded. One team, multiple countries. Our engineers nearshore and US are peers. Same standards, same expectations, same respect. Clients know our names. We're not a portal and a queue. Our clients call people they know, and we answer. What you'll do • Provide remote help-desk and escalation support for end users • Serve customers handling tickets up through your Tier 2 skill set • Install, configure, and troubleshoot desktop, server, and network hardware • Build, monitor, and maintain full client environments — on-premise, cloud, and hybrid • Configure and maintain secure connectivity across multiple sites, hosting environments, and remote staff • Monitor and service backups, security systems, and other critical services • Work on design projects covering environments, connectivity, and cybersecurity • Write scripts to automate repetitive work and reduce error • Create training materials and lead training sessions for staff on new procedures and technologies • Provide end-user training on equipment and applications • Complete assigned research and project work • Communicate clearly with clients and teammates by phone and email • Follow up after job completion to confirm the client is genuinely satisfied • Document every call, email, and service request in our ticketing system • Take your turn on the after-hours emergency phone rotation as needed • Support the team during disaster scenarios or planned projects that fall outside normal hours • Back up lower-tier staff as needed — everyone here does work below their pay grade sometimes Requirements • Professional English fluency, written and spoken. You'll be on the phone with US clients daily. • Strong networking fundamentals: subnetting, routing, NAT, network design • Windows Server (2012–2025+), Active Directory, Group Policy • Microsoft 365 and Azure/Entra administration • Firewalls, routers, managed switches, VLANs • Windows desktop OS (10/11) and common business applications • Command line and PowerShell scripting • Virtualization: VMware and Hyper-V • Solid grasp of modern security concepts across IT disciplines • Reliable high-speed internet and a suitable remote work environment Strongly preferred • Experience with MSP tooling — PSA/ticketing, RMM, and multi-tenant platforms (Connectwise and Automate) • AWS administration • macOS support experience • Multi-WAN, wireless, and failover troubleshooting • IP telephony • Backup and disaster recovery platforms • Power BI What matters as much as the technical list • Attention to detail that borders on stubborn • Organized, logical, and calm under a deadline • Able to explain complex things to people who aren't technical, without condescension • Reliable. Consistent attendance and follow-through are non-negotiable here. • Wants to grow, and will say so EDUCATION AND WORK HISTORY REQUIREMENTS: • Four-year degree or equivalent technical training and demonstrated experience • Minimum 3-5 years working in similar roles, ideally at an MSP • Technical Certifications (CompTia, MS, Cisco, ITIL, similar) are strongly preferred • Ongoing continuing education is expected, with annual education and certification benchmarks we help you meet Benefits • Salary package, Vacation, etc, as discussed with agency. HOW TO APPLY: Use this website to apply. Please complete every section — incomplete applications will be rejected and not considered.

Develop and maintain backend services with a focus on data engineering, cloud-native microservices, and UI/UX collaboration. | Senior backend developer with 4-5+ years experience, strong communication skills, data engineering expertise, UI/UX background, and cloud-native microservices familiarity. | Insight Global is looking for a Senior Software Engineer to join our customers quickly growing and robust team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience 4-5+ years of backend experience Excellent communications skills, both written and verbal Expertise in data engineering concepts of SQL, ETL, data warehousing and data streaming UI/UX Background Familiarity with cloud-native architectures and microservices Need skillset to be able to mock up designs Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Manage front office duties including patient scheduling, insurance claims, and communication to support dental office operations. | Requires experience in fast-paced customer environments, dental or medical settings, insurance billing, and dental software like Dentrix. | Business Assistant Dental Care of Wendell Falls is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More About The Role • Greet and welcome patients as they enter the office to create a great first impression of our team • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies • Utilize Dentrix for patient scheduling and records • Schedule and confirm appointments for multiple providers in the office • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage • Post insurance and patient payments and process accounts receivables • Review treatment plan fees and payment options with patients • Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) • Front loaded education and training, providing you the opportunity to develop to your full potential • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential • Access to on-demand Daily Pay About Dental Care of Wendell Falls: Like each Heartland Dental supported office, we are unique to the community and the patients we serve. • Join a 15 person team that thrives on collaboration, communication, and community. • We are fast paced, fun, and energetic! • Monday - Friday schedule, no evenings or weekends. Minimum Qualifications • Experience working in a fast-paced and customer-centric environment • Excellent communication and organizational skills • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience • 1+ years of experience in a dental or medical setting • 1+ years of experience with insurance billing and accounts receivable • Dentrix or other dental software experience Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Manage and coordinate HRSS projects including system enhancements, process improvements, and training initiatives with a focus on communications and change management. | Bachelor's degree and 3-5 years experience in project coordination, communications, or change management with proficiency in HR systems and project management tools. | Employment Type: Full time Shift: Description: Functional Role (not inclusive of titles or advancement career progression) The Consultant, Project Implementation – HRSS plays a key role in planning, coordinating, and delivering projects within the Human Resources Shared Services (HRSS) department. These projects may include system enhancements, process improvements, or department-wide training and communication initiatives. This role blends project management, stakeholder coordination, internal communications, training integration, and change enablement. [SL1.1][AR1.2][SL1.3]Cross-Functional Coordination • Collaborate with system administrators and IT partners to ensure technical readiness aligns with HRSS project timelines. • Partner with training leads and content developers to align deliverables (e.g., guides, eLearning, workshops) with project phases. • Liaise with department leaders and SMEs to ensure user-specific training and communication needs are addressed. Internal Communications & Alignment[SL2.1][AR2.2] • Develop and execute internal communication strategies tailored to HRSS initiatives. • Serve as the primary communications liaison for HRSS, ensuring that internal messaging supports departmental priorities and user needs. • Ensure HRSS communications are aligned with central communication efforts and support broader HR functional goals. Training & Change Management Integration • Manage the training rollout plan to ensure timely delivery across HRSS and related teams. • Support change management efforts by driving awareness, engagement, and readiness. • Ensure training and communication strategies reflect change management's best practices. Execution & Monitoring • Coordinate user acceptance testing (UAT) and incorporate feedback into training and communication plans. Post-Implementation Support • Oversee project closure activities, including final documentation and publishing of training and communication resources. • Conduct retrospectives and gather lessons learned for continuous improvement. • Measure success through training completion rates, user adoption metrics, and communication effectiveness. Minimum Qualifications • Bachelor’s degree in Communications, Organizational Development, Project Management, or a related field or equivalent combination of education and experience • 3–5 years of experience in project coordination, internal communications, training delivery, or change management. • Experience collaborating with Marketing or Communications teams to ensure brand alignment. • Familiarity with HR systems (e.g., Workday, ServiceNow) and training platforms. • Proficiency with project management tools (e.g., Smartsheet, Asana, MS Project). Additional Qualifications (nice to have) • Change management certification (e.g., Prosci, ACMP) is a plus. • Experience in healthcare or HR shared services environments. Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Consultation Service: Provides consultative support to Trinity Health functional area Leadership in the implementation of strategy, operational services & other initiatives. Proactively consults & engages operationally on development & implementation of programs & strategies. Provides business context to ensure consistency with decision support, communication, business administration & the development & use of business tools. Operation Expertise: Provides leadership, direction & oversight of workstreams. Responsible for the development, implementation & management of processes, policies & procedures. Ensures processes, policies & procedures are communicated, implemented & aligned. Serves as a technical resource of business operational services, issue resolution & implementation of recommended actions. Facilitates & develops processes & tools. Provides escalated support, guidance & training to department members (remotely & on-site) to use new technologies & applications, as well as to improve knowledge of existing ones. Identify the organizational improvements needed, develop systems to implement those changes & train the appropriate staff. Project Management: Manages & implements small to medium-scale projects, programs & initiatives. Develops & manages aligned production, communications, service delivery plans & workflows to ensure plans are successfully implemented & services are delivered on time, within budget & to specifications. Conducts informational training sessions with groups of various sizes & backgrounds. Data Management & Analysis: Research & compile information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision-making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts Develops & monitors data analysis & reporting systems & communication tools. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Functional Role (not inclusive of titles or advancement career progression) The Consultant, Project Implementation – HRSS plays a key role in planning, coordinating, and delivering projects within the Human Resources Shared Services (HRSS) department. These projects may include system enhancements, process improvements, or department-wide training and communication initiatives. This role blends project management, stakeholder coordination, internal communications, training integration, and change enablement. Cross-Functional Coordination Collaborate with system administrators and IT partners to ensure technical readiness aligns with HRSS project timelines. Partner with training leads and content developers to align deliverables (e.g., guides, eLearning, workshops) with project phases. Liaise with department leaders and SMEs to ensure user-specific training and communication needs are addressed. Internal Communications & Alignment Develop and execute internal communication strategies tailored to HRSS initiatives. Serve as the primary communications liaison for HRSS, ensuring that internal messaging supports departmental priorities and user needs. Ensure HRSS communications are aligned with central communication efforts and support broader HR functional goals. Training & Change Management Integration Manage the training rollout plan to ensure timely delivery across HRSS and related teams. Support change management efforts by driving awareness, engagement, and readiness. Ensure training and communication strategies reflect change management's best practices. Execution & Monitoring Coordinate user acceptance testing (UAT) and incorporate feedback into training and communication plans. Post-Implementation Support Oversee project closure activities, including final documentation and publishing of training and communication resources. Conduct retrospectives and gather lessons learned for continuous improvement. Measure success through training completion rates, user adoption metrics, and communication effectiveness. Minimum Qualifications Bachelor’s degree in Communications, Organizational Development, Project Management, or a related field or equivalent combination of education and experience 3–5 years of experience in project coordination, internal communications, training delivery, or change management. Experience collaborating with Marketing or Communications teams to ensure brand alignment. Familiarity with HR systems (e.g., Workday, ServiceNow) and training platforms. Proficiency with project management tools (e.g., Smartsheet, Asana, MS Project). Additional Qualifications (nice to have) Change management certification (e.g., Prosci, ACMP) is a plus. Experience in healthcare or HR shared services environments. Physical & Mental Requirements & Working Conditions (General Summary) Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent Perform manual dexterity activities & / or grasping / handling. Frequent Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Frequent Sit with the ability to vary / adjust physical position or activity. Frequent Maintain a safe working environment & use available personal protective equipment (PPE). Continuous Comply with applicable Code of Conduct, policies, procedures & guidelines. Continuous Ability to provide assistance in the event of an emergency. Occasional Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent Lift a maximum of 30 pounds unassisted. Occasional Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Work outdoors with variable external environmental conditions. Occasional Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%) Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Architect, deploy, and operate OCI cloud environments with automation and security. | 6+ years OCI cloud engineering experience with strong hands-on skills in OCI services, Terraform, scripting, and security. | OCI Cloud Engineer - Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: OCI Cloud Engineer Location: 100% Remote (U.S.) Position Type: Full-time, Direct W2 Salary Range: $100,000–$150,000 Annually Experience Required: 6+ years Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position. Job Summary: We are seeking an experienced Oracle Cloud Infrastructure Engineer to architect, deploy, and operate large-scale, secure, and resilient cloud environments on Oracle’s next-generation public cloud. In this role you will own the full OCI engineering lifecycle, from landing-zone design and infrastructure-as-code, through workload migration and ongoing operations, including cost optimization and observability. The ideal candidate will combine deep technical knowledge of OCI services with strong DevOps and automation fundamentals, and will partner with database, application, and security teams to deliver well-engineered cloud platforms that support mission-critical Oracle and non-Oracle workloads. Key Responsibilities • Architect, deploy, and operate enterprise-grade OCI landing zones, compartments, and tenancy structures aligned with internal governance and compliance standards • Design and implement OCI networking topologies, including VCNs, subnets, gateways, FastConnect, IPSec VPN, and DRG-based hub-and-spoke architectures • Build and maintain OCI infrastructure-as-code using Terraform and OCI Resource Manager, with version control, peer review, and automated validation • Implement IAM policies, federation with corporate identity providers, and strong RBAC patterns using OCI Identity Domains • Design and operate OCI compute (VMs, bare-metal, OKE for Kubernetes) and storage services (Object, Block, File, Archive) optimized for workload patterns • Operate OCI database services, including Autonomous Database, Exadata Cloud, MySQL HeatWave, and Base Database, in close partnership with DBA teams • Build CI/CD pipelines on OCI DevOps service or external platforms (Jenkins, GitHub Actions) for both infrastructure and applications • Implement observability using OCI Monitoring, Logging, APM, and integrations with third-party observability stacks • Drive ongoing cost optimization through right-sizing, lifecycle management, and architectural simplification • Design disaster-recovery and business-continuity solutions across OCI regions and availability domains • Strengthen security posture using OCI Cloud Guard, Security Zones, Vault, and Data Safe, and lead remediation of findings • Advise application development teams on OCI-native design patterns and best practices • Develop automation tooling in Python, Bash, and Terraform to reduce operational toil • Mentor junior engineers and contribute to internal cloud communities of practice Required Qualifications • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline • Five or more years of cloud engineering experience, with strong hands-on time on OCI • Production-level experience with infrastructure-as-code using Terraform • Solid experience with OCI compute, networking, storage, identity, and database services • Hands-on experience with Oracle Container Engine for Kubernetes (OKE) • Experience with CI/CD pipelines for cloud workloads • Strong scripting skills in Python and Bash • Deep understanding of cloud security, IAM, and compliance requirements • Experience with observability tooling and incident response • Excellent troubleshooting, communication, and documentation skills How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to venkat.r@bvteck.com or contact us at (908) 505-3899. Learn more about Bright Vision Technologies at www.bvteck.com. Bright Vision Technologies is an Equal Opportunity Employer. Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment. Powered by JazzHR SRhxqQSDC4

Lead client services operations team to enhance client satisfaction and retention through strategic initiatives and team management. | Requires bachelor's degree, leadership experience in customer service, proficiency with reporting and metrics, and preferably HCM/payroll industry experience. | Job Type Full-time Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL, location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities To Perform The Essential Functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention. • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. • Facilitate continuous learning opportunities to expand the knowledge base of your staff. • Offer proactive development opportunities aligned with corporate goals and values. • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values. • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment. • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. • Generate creative solutions and innovative ideas to increase employee engagement and retention. • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. • This job requires up to 25% travel for internal and/or client-facing meetings. Education • Bachelor’s degree required • 2+ years of previous leadership experience in a customer service/customer relationship role • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) • Experience with leading other leaders preferred • Previous experience in HCM/Direct Payroll Industry • Experience working with payroll, HCM, or HRIS software • Excellent knowledge of MS Office, including MS Excel • Strong interpersonal skills Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.