Heartland Dental

Manage front office duties including patient greeting, scheduling, insurance claims, payment processing, and supporting dental office operations. | Requires 1+ years in dental or medical setting, insurance billing experience, excellent communication, and ability to handle PHI with HIPAA training. | Business Assistant 83rd Marketplace Dental Care is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More About The Role • Greet and welcome patients as they enter the office to create a great first impression of our team • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies • Utilize Dentrix for patient scheduling and records • Schedule and confirm appointments for multiple providers in the office • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage • Post insurance and patient payments and process accounts receivables • Review treatment plan fees and payment options with patients • Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) • Front loaded education and training, providing you the opportunity to develop to your full potential • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential • Access to on-demand Daily Pay About 83rd Marketplace Dental Care 83rd Marketplace Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. • Join a seven person team that thrives on collaboration, communication, and community • We are located off N 83rd Ave in Peoria, AZ • We are a team-oriented and patient-focused office Minimum Qualifications • Experience working in a fast-paced and customer-centric environment • Excellent communication and organizational skills • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience • 1+ years of experience in a dental or medical setting • 1+ years of experience with insurance billing and accounts receivable • Dentrix or other dental software experience Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Manage front office duties including patient greeting, scheduling, insurance claims, payments, and supporting dental office operations. | At least 1 year experience in a dental or medical setting with insurance billing and dental software experience, strong communication and organizational skills, and ability to handle PHI and comply with HIPAA. | Business Assistant 83rd Marketplace Dental Care is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay About 83rd Marketplace Dental Care 83rd Marketplace Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a seven person team that thrives on collaboration, communication, and community We are located off N 83rd Ave in Peoria, AZ We are a team-oriented and patient-focused office Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Assist dentists during procedures, manage patient records, and ensure safety protocols. | Experience in dental assisting, knowledge of dental procedures, and certification/license as required. | Dental Assistant Full Benefits Included! Jacobson Dental Group is looking for a Dental Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Dental Assistant, you’ll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. More about the role • Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment • Conduct a thorough review of the patient’s health history in order to provide quality care • Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.) • Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act • Utilize Dentrix for patient scheduling and record keeping • Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations • Manage supply and inventory levels, as well as place and expedite orders as needed • Partner with the providers and team to implement Heartland Dental systems and maximize office workflow What You’ll Gain • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) • Front loaded education and training, providing you the opportunity to develop to your full potential • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential About Jacobson Dental Group Jacobson Dental Group, like each Heartland Dental supported office, is unique to the community and the patients they serve. • Join a 23 person team that thrives on collaboration, communication and community • Compassionate, family atmoshphere, fast paced, fun, goal oriented, growing, hard-working, positive environment, professional and welcoming team Minimum Qualifications • Working knowledge of dental procedures and terminology • Experience working in a fast-paced and customer-centric environment • If required under the state dental practice act, dental assistant certification and/or x-ray certification • Excellent communication and organizational skills • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience • 1+ years of experience in a dental setting • Dentrix or other dental software experience • Dental assisting school certification Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting and standing • Must be able to lift and carry up to 45 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Work Schedule: (1 week day off will be determined) Monday 7am-5pm, Tuesday 8am-6pm, Weds 8am-6pm, Thurs 8am-5pm, Fri 7am-4pm, Sat - 2 a month from 7am-noon. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Support front office operations including patient greeting, scheduling, insurance processing, and payment handling. | Experience in a fast-paced customer service environment, dental or medical setting preferred, with skills in insurance billing and dental software. | Business Assistant Jacobson Dental Group is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role • Greet and welcome patients as they enter the office to create a great first impression of our team • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies • Utilize Dentrix for patient scheduling and records • Schedule and confirm appointments for multiple providers in the office • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage • Post insurance and patient payments and process accounts receivables • Review treatment plan fees and payment options with patients • Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) • Front loaded education and training, providing you the opportunity to develop to your full potential • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential • Access to on-demand Daily Pay About Jacobson Dental Group Jacobson Dental Group, like each Heartland Dental supported office, is unique to the community and the patients they serve. • Join a 23 person team that thrives on collaboration, communication, and community • Compassionate, family atmosphere, fast paced, fun, goal oriented, growing, hard-working, positive environment and professional/welcoming team Minimum Qualifications • Experience working in a fast-paced and customer-centric environment • Excellent communication and organizational skills • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience • 1+ years of experience in a dental or medical setting • 1+ years of experience with insurance billing and accounts receivable • Dentrix or other dental software experience Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Work Schedule: Monday, 7am-5pm, Tues 8am-6pm, Weds OFF, Thurs 8am-5pm, Fri 7am-4pm, Sat - 2 a month from 7am-noon Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Support front office operations in a dental practice, including greeting patients, managing appointments, and insurance processing. | High school education, customer service experience, bilingual skills, and familiarity with dental office procedures preferred. | Business Assistant Dental Care of Pflugerville is looking for a full time Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More About The Role • Greet and welcome patients as they enter the office to create a great first impression of our team • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies • Utilize Dentrix for patient scheduling and records • Schedule and confirm appointments for multiple providers in the office • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage • Post insurance and patient payments and process accounts receivables • Review treatment plan fees and payment options with patients • Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) • Front loaded education and training, providing you the opportunity to develop to your full potential • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential • Access to on-demand Daily Pay About Dental Care Of Pflugerville Dental Care of Pflugerville, like each Heartland Dental supported office, is unique to the community and the patients they serve. • Join a 12 person team that thrives on collaboration, communication, and community • Collaborative, easy going, family atmosphere, fast paced, goal oriented, hard-working, motivating, positive environment and professional team Minimum Qualifications • Experience working in a fast-paced and customer-centric environment • Excellent communication and organizational skills • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. • Looking for specific dental front office work exp Preferred Experience • 1+ years of experience in a dental or medical setting • 1+ years of experience with insurance billing and accounts receivable • Dentrix or other dental software experience Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Ensure accurate recording of transactions per GAAP, prepare reconciliations and analyses, assist with month-end close processes, document controls, and improve accounting processes. | Bachelor's degree in Accounting, strong analytical and communication skills, experience with accounting systems, and CPA or CPA candidate preferred. | Senior Financial Accountant, Accounting & Finance Department Over the last three years, our accounting department has seen rapid growth, and we’re not done growing! With even more development anticipated over the next three to five years, we’re adding to our team of dedicated and hardworking individuals. You will be part of a group that is responsible for the operations expenditures and accounting of Heartland Dental. We're the billion dollar company you've never heard of.Heartland Dental proudly supports 1800+ dental offices in more than 11,000 team members across 39 states. We're owned by supported doctors, employees and one of the largest private equity companies in the world. We are hardworking, fun loving and fast growing looking for our next perfect fit! Do you want to be part of building the success of Heartland Dental's next 20 years? As the Senior Financial Accountant, your duties and responsibilities will include: • Responsible for ensuring transactions are recorded in accordance with GAAP and applicable accounting policies within the capital and operating expense area • Prepare monthly reconciliations and analysis related to balance sheet accounts as assigned, including prepaids, accrued liabilities, assets and inventory • Perform fluctuation analysis of expenditures on a monthly basis • Actively assist in the development of expanded month end and quarterly checklists. • Engage other departments in approving invoices and submitting expense reports timely. • Prepare documentation of control policies and procedures for the Accounting & Finance team. • Participate in the planning, development, and implementation of process or system improvements as they relate to Accounting and Finance team. • Become a subject matter expert with the various financial and analytical tools utilized by the Accounting and Finance team. Analyze process breaks or gaps and determine best methodology for moving forward. • Analyze process breaks or gaps and determine best methodology for moving forward. • Other projects as assigned Minimum Requirements: • Bachelor’s Degree with a major in Accounting • In-depth understanding of US GAAP • Strong analytical and problem-solving skills – ability to identify discrepancies, perform research therein, and work toward resolution • Strong computer skills, including experience with Microsoft Word, Outlook, Excel, and PowerPoint • Experience with a larger GL system is preferred but not mandatory • Strong organizational and interpersonal skills • Excellent verbal and written communication skills • Must be able to effectively handle multiple projects simultaneously in a deadline driven environment • CPA or CPA candidate is strongly desired Desirable Qualifications: • Experience working in an accounting department, including reconciliations, recording journal entries and performing analytical reviews • Experience with a larger GL system is preferred but not mandatory • Advanced Microsoft Excel experience We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Lead and support dental office teams to achieve business and patient care goals through effective leadership, team development, and operational management. | Associate's or Bachelor's degree or 3-5 years leadership experience, strong communication and leadership skills, experience in fast-paced customer-centric environments, preferably with dental or medical setting experience and familiarity with dental software. | Practice Manager of Operations Carus Orthodontics-Killeen is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged! More about the role Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) Ensure goals and priorities of Doctors and teams are achieved through servant leadership Bell Leadership Training every 18-24 months Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs Understand the benefits and metrics of DMP and help Doctor to monitor progress Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice Partner with Doctors to identify skills needed for open positions and proper selection team within the practice Successfully onboard new team members through partnerships with recruiting and support office Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You’ll Gain Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors Access to an expansive network of mentors and networking opportunities Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care Minimum Qualifications Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) Experience working in a fast-paced and customer-centric environment Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies Excellent communication, leadership, coaching, and conflict resolution skills Trustworthy; maintain patient confidentially and team ethics Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved) As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Lead and manage strategic sourcing initiatives and projects across multiple categories, analyze data to inform decisions, negotiate supplier contracts, and communicate progress and outcomes to leadership. | Bachelor’s degree, 3+ years relevant experience in supply chain or strategy, advanced Excel and PowerPoint skills, strong problem-solving and organizational abilities, ability to influence senior leadership, and occasional travel. | Strategic Sourcing Program Manager Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported Doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. The Strategic Sourcing Program Manager will contribute to the company’s success by leading strategic initiatives that influence business decision-making, improve department maturity, and drive value across multiple sourcing categories. Ideal candidates will be strong generalists with exceptional problem-solving skills, project management capability, analytical acumen, and the ability to communicate clearly with a variety of stakeholders. The Strategic Sourcing Program Manager is an individual contributor role that reports to the Strategic Sourcing Senior Manager. While the role will work cross-functionally with clinical and technical experts across areas such as Dental Supplies, Equipment, Lab Services, Facilities, IT, Marketing, Education, Human Resources, and Recruiting, there will be a particular focus on supporting initiatives related to Lab Services. Below is an overview of the duties and responsibilities you would take on in this role: • Lead and project manage strategic initiatives to enhance Sourcing operations across key spend categories by developing project plans, coordinating cross-functional teams, and ensuring timely execution of key deliverables (example projects: roll out of new clinical workflows, development of customized procure-to-pay system, etc.) • Translate complex, ambiguous problems into structured project plans and independently manage timelines and deliverables • Drive adoption of trusted suppliers and strategic changes across supported dental offices by engaging with doctors and Operations partners to influence behavior change • Regularly communicate context, status, and outcome of in-process or proposed initiatives to leadership within the department and cross-functionally as needed to ensure alignment • Apply technical and business process knowledge to assimilate large data sets and structure reporting that enables decision-making on operational priorities and supplier contract adherence • Structure approach for quantitative analyses (using SAP data and Excel) on lab partners cost or performance improvement opportunities; synthesize findings and next steps for executive audience and collaborate with suppliers and Operations partners to implement • Monitor market trends and conduct competitive benchmarks to identify cost savings and develop strategic recommendations for improving clinical supplies, equipment, and lab cost management • Review and/or negotiate supplier partner contracts to ensure favorable pricing, terms, and compliance with organizational and industry standards • Lead sourcing initiatives, including competitive RFP events and supplier contract negotiations, to optimize spend, improve supplier performance, and enhance organizational efficiency Minimum Requirements: • Bachelor’s degree in supply chain, Finance, Business or related field • 3+ years of relevant experience in supply chain, strategy, finance, and/or consulting • Ability to travel up to 1 time per month for 2-3 days at a time • Advanced technical skills with Microsoft PowerPoint & Excel (Macros, xlookups, IF statements, and PivotTables a must) • Strong organizational skills, accuracy, and attention to detail • Proven ability to structure and solve ambiguous problems, analyze trade-offs, and drive to actionable solutions • Comfortable working independently and navigating ambiguity in a fast-paced environment • Strong ability to prioritize tasks and structure work to achieve measurable business outcomes • Ability to measure the effectiveness of business decisions by developing and reporting out KPIs • Ability to lead and collaborate across functions • Clear and concise verbal and written communication • Confident presenter with the ability to engage and influence Senior Leadership Desirable Qualifications: • Preferred candidates should be within driving distance of St. Louis, MO, Effingham, IL, or Indianapolis, IN. • MBA or similar advanced degree from a top-tier university preferred Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #LI-remote

Manage front office duties including patient greeting, scheduling, insurance claims processing, payment posting, and supporting dental office operations. | Requires experience in a fast-paced customer-centric environment, excellent communication and organizational skills, HIPAA training, and preferably 1+ years in dental or medical settings with insurance billing experience. | My Wildwood Dentist is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More About The Role • Greet and welcome patients as they enter the office to create a great first impression of our team • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies • Utilize Dentrix for patient scheduling and records • Schedule and confirm appointments for multiple providers in the office • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage • Post insurance and patient payments and process accounts receivables • Review treatment plan fees and payment options with patients • Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) • Front loaded education and training, providing you the opportunity to develop to your full potential • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential • Access to on-demand Daily Pay My Wildwood Dentist, like each Heartland Dental supported office, is unique to the community and the patients they serve. • Join our 14 person team that thrives on collaboration, communication, and community • You will also find our team to be connected, energetic and fast-paced. • The working hours are Monday- Friday. The shift varies and staff needs to be available to open and close daily. Minimum Qualifications • Experience working in a fast-paced and customer-centric environment • Excellent communication and organizational skills • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience • 1+ years of experience in a dental or medical setting • 1+ years of experience with insurance billing and accounts receivable • Dentrix or other dental software experience Physical Requirements: • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.