PNC

Lead SOC operations and incident response lifecycle to minimize risk and improve detection capabilities. | 5+ years industry experience with 3+ years management, bachelor degree, CISSP or GCIA certification, and deep technical expertise in SIEM, EDR, and incident handling. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Detection and Response Manager within PNC's Tempus Technologies organization, you may be based in a remote location. This position may not be available in all geographic locations. Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We’re committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers’ business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class support to every client. We thrive in a transparent culture that understands the value of shared ideas, teamwork, and excellence in everything we do. The Detection and Response Manager is responsible for overseeing and maturing the full detection and security incident response lifecycle to minimize organizational risk, ensure rapid containment, and drive timely and effective remediation. This role leads day‑to‑day SOC operations—including proactive monitoring, triage, investigation, and response—while ensuring 24/7 readiness through on‑call management, process rigor, and operational discipline. The ideal candidate brings strong analytical and technical expertise, deep understanding of modern threat landscapes, and the leadership skills required to guide analysts through complex investigations. This role partners closely with Security Engineering, IT, Application teams, Compliance, and external stakeholders to coordinate response activities, facilitate clear communication, and ensure incidents are managed with consistency, transparency, and measurable improvements. In addition, the Detection and Response Lead drives continuous enhancement of SIEM detections, playbooks, automation, and readiness exercises, strengthening the organization’s overall security posture and operational resilience. Responsibilities include: Core Detection & Response Operations: • Lead day‑to‑day Detection and Response activities, ensuring timely detection, triage, investigation, and response to security events. • Ensure 24/7 incident response readiness by maintaining and managing the on‑call rotation, including scheduling, escalation paths, and service‑level expectations. • Serve as the owner for incident response execution, including initial containment, escalation, incident declaration, and forensic coordination. • Act as the primary technical lead and liaison during high‑severity incidents, collaborating with Infrastructure, Engineering, Legal, and Executive leadership. Detection Engineering & Threat Intelligence: • Oversee the development, tuning, and continuous improvement of SIEM detections, alerting logic, and correlation rules. • Drive integration of internal and external Threat Intelligence to enhance visibility and detection capabilities. • Produce operational metrics and performance reporting focused on detection coverage, MTTD/MTTR, case handling quality, and tooling efficacy. • Evaluate and implement new technologies, integrations, and automation opportunities to reduce manual workload and enhance response capabilities. Incident Response Program Management: • Own and maintain incident response playbooks, SOPs, escalation paths, and response frameworks. • Ensure regulatory, contractual, and internal stakeholder notifications are initiated and documented when required. • Manage post-incident activities, including after-action reviews, corrective actions, and measurable improvements. • Lead readiness activities such as tabletop exercises, red/blue/purple team scenarios, and simulation‑based training. • Ensure incident response posture aligns with organizational risk appetite, audit requirements, and industry best practices. Leadership, Coaching & Continuous Improvement: • Direct and mentor analysts in investigations, incident handling, and operational processes. • Execute staffing decisions, performance evaluations, onboarding, and the professional development pipeline for analysts. • Identify operational gaps and recommend technical or process improvements to mature the detection and response program. • Champion a culture of continuous improvement, documentation discipline, and analytical excellence. Key Relationships: • Security Operations & Application Security Teams • IT Infrastructure Teams • Development Teams • Executive Leadership • External Vendors & Incident Response Partners Qualifications: • CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications. • Demonstrated ability to lead incident response activities from detection through containment, eradication, recovery, and post incident review. • Experience performing root cause analysis, log analysis, and threat investigation. • Exposure to compliance frameworks such as PCI DSS, SOC 2, HIPAA, and FedRAMP. • Strong understanding of cybersecurity fundamentals, including networking, operating systems, endpoint security, cloud security, and identity access management. • Hands-on experience with SIEM platforms (e.g., Elastic, Splunk), EDR tools, IDP/IPS, and other monitoring technologies. • Expertise with incident handling methodologies and frameworks such as NIST 800 61, ISO 27035, and MITRE ATT&CK. • Proficiency in incident management tools and ticketing systems (e.g., Jira, ServiceNow). • Excellent ability to translate technical details into clear, actionable communication for both technical and non-technical stakeholders. • Strong communication and interpersonal skills with the ability to manage stressful situations. • Strong organizational skills with the ability to prioritize and manage multiple concurrent incidents and tasks. • Excellent problem-solving, analytical, and decision-making skills. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs. Manages resources that enables security control effectiveness with a team and technology. Monitor trends and continuously assesses staff/security system capabilities to meet business demands. Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure. Evaluates security systems, teams and processes to provide recommendations to maintain continuity and operational health. Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies Competencies Data Governance, Information Assurance, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, Knowledge of Organization Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $100,100.00 – $223,080.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/16/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Design, develop, test, debug, and document software solutions addressing complex business needs. | 3+ years experience, bachelor's degree, expertise in Java, Spring Boot, Microservices, OAuth 2.0, and CI/CD pipeline implementation. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Software Engineer Sr within PNC's Commercial Lending organization, you will be based remotely in the state of North Carolina. Due to the nature of this position we are seeking passionate Software Engineers. Candidates should have experience with the following: · Microservices architecture patterns and best practices using Java, Spring Boot ,and Graph QL · API gateway and service mesh technologies · CI/CD pipeline design and implementation · Modern security architecture patterns (Transmit, OAuth 2.0, OIDC) This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides detailed technical design and development of software solutions using existing and emerging technology platforms. Proposes & designs software solutions to address complex business needs. Writes code, tests and deploys software. Prepares technical and procedural documentation required for software. Maintains and debugs software. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Conformance Testing, Customer Solutions, Design, Group Problem Solving, Process Improvements, Project Management, Release Management, Retail Lending, Risk Management, Software Solutions, User Experience (UX) Design Competencies Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Application Window Generally, this opening is expected to be posted for two business days from 03/10/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead SOC operations and manage the full detection and incident response lifecycle to reduce risk and improve SIEM detections. | University degree, 5+ years industry experience with 3+ years management, CISSP or GCIA certification, and deep SIEM and incident handling expertise. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Detection and Response Manager within PNC's Tempus Technologies organization, you may be based in a remote location. This position may not be available in all geographic locations. Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We’re committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers’ business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class support to every client. We thrive in a transparent culture that understands the value of shared ideas, teamwork, and excellence in everything we do. The Detection and Response Manager is responsible for overseeing and maturing the full detection and security incident response lifecycle to minimize organizational risk, ensure rapid containment, and drive timely and effective remediation. This role leads day‑to‑day SOC operations—including proactive monitoring, triage, investigation, and response—while ensuring 24/7 readiness through on‑call management, process rigor, and operational discipline. The ideal candidate brings strong analytical and technical expertise, deep understanding of modern threat landscapes, and the leadership skills required to guide analysts through complex investigations. This role partners closely with Security Engineering, IT, Application teams, Compliance, and external stakeholders to coordinate response activities, facilitate clear communication, and ensure incidents are managed with consistency, transparency, and measurable improvements. In addition, the Detection and Response Lead drives continuous enhancement of SIEM detections, playbooks, automation, and readiness exercises, strengthening the organization’s overall security posture and operational resilience. Responsibilities include: Core Detection & Response Operations: • Lead day‑to‑day Detection and Response activities, ensuring timely detection, triage, investigation, and response to security events. • Ensure 24/7 incident response readiness by maintaining and managing the on‑call rotation, including scheduling, escalation paths, and service‑level expectations. • Serve as the owner for incident response execution, including initial containment, escalation, incident declaration, and forensic coordination. • Act as the primary technical lead and liaison during high‑severity incidents, collaborating with Infrastructure, Engineering, Legal, and Executive leadership. Detection Engineering & Threat Intelligence: • Oversee the development, tuning, and continuous improvement of SIEM detections, alerting logic, and correlation rules. • Drive integration of internal and external Threat Intelligence to enhance visibility and detection capabilities. • Produce operational metrics and performance reporting focused on detection coverage, MTTD/MTTR, case handling quality, and tooling efficacy. • Evaluate and implement new technologies, integrations, and automation opportunities to reduce manual workload and enhance response capabilities. Incident Response Program Management: • Own and maintain incident response playbooks, SOPs, escalation paths, and response frameworks. • Ensure regulatory, contractual, and internal stakeholder notifications are initiated and documented when required. • Manage post-incident activities, including after-action reviews, corrective actions, and measurable improvements. • Lead readiness activities such as tabletop exercises, red/blue/purple team scenarios, and simulation‑based training. • Ensure incident response posture aligns with organizational risk appetite, audit requirements, and industry best practices. Leadership, Coaching & Continuous Improvement: • Direct and mentor analysts in investigations, incident handling, and operational processes. • Execute staffing decisions, performance evaluations, onboarding, and the professional development pipeline for analysts. • Identify operational gaps and recommend technical or process improvements to mature the detection and response program. • Champion a culture of continuous improvement, documentation discipline, and analytical excellence. Key Relationships: • Security Operations & Application Security Teams • IT Infrastructure Teams • Development Teams • Executive Leadership • External Vendors & Incident Response Partners Qualifications: • CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications. • Demonstrated ability to lead incident response activities from detection through containment, eradication, recovery, and post incident review. • Experience performing root cause analysis, log analysis, and threat investigation. • Exposure to compliance frameworks such as PCI DSS, SOC 2, HIPAA, and FedRAMP. • Strong understanding of cybersecurity fundamentals, including networking, operating systems, endpoint security, cloud security, and identity access management. • Hands-on experience with SIEM platforms (e.g., Elastic, Splunk), EDR tools, IDP/IPS, and other monitoring technologies. • Expertise with incident handling methodologies and frameworks such as NIST 800 61, ISO 27035, and MITRE ATT&CK. • Proficiency in incident management tools and ticketing systems (e.g., Jira, ServiceNow). • Excellent ability to translate technical details into clear, actionable communication for both technical and non-technical stakeholders. • Strong communication and interpersonal skills with the ability to manage stressful situations. • Strong organizational skills with the ability to prioritize and manage multiple concurrent incidents and tasks. • Excellent problem-solving, analytical, and decision-making skills. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs. Manages resources that enables security control effectiveness with a team and technology. Monitor trends and continuously assesses staff/security system capabilities to meet business demands. Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure. Evaluates security systems, teams and processes to provide recommendations to maintain continuity and operational health. Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies Competencies Data Governance, Information Assurance, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, Knowledge of Organization Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $100,100.00 – $223,080.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/16/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Close complex commercial loans, review loan documentation, manage bond closing timelines, and collaborate with partners to complete transactions. | Bachelor's degree with 2+ years experience, preferably in Affordable Housing program documentation and commercial loan closing. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Closing Analyst Senior - Commercial within PNC's Real Estate organization, you will be based in office within one of the posted locations. As an ideal Loan Closing Analyst Senior - Commercial candidate, you will be able to demonstrate strong expertise in Affordable Housing program documentation, including LURAs/Regulatory Agreements, Bond Indentures, and other required programmatic documents. Be proficient in leading internal, bond external, and borrower-facing calls; reviewing and reporting on monthly construction monitoring reports; and efficiently managing complex bond closing timelines, rate locks, closing conditions, and Preliminary Operating Statement requirements. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Closes varied and more complex loans without supervision and disburses loan funds. Prepares and/or reviews all loan documents for completeness and accuracy with discretion. Independently weighs financial risks. Independently reviews documentation and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. Reviews complex loan-closing documentation based on approval documentation. Responsible for sharing best practices with team members and recommending process improvements. Represents department on projects and initiatives. Participates on deal team with negotiations of the legal documentation. Reviews and validates due diligence associated with project or transaction with discretion. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may address exceptions; escalates appropriately. May interact with customers and/or have assigned accounts or portfolios. Provides responses and documentation to inquiries and ad hoc requests. Completes loan set up sheets and other necessary documentation for entry into the bank's loan system. May schedule time frames at discretion for loan closings in light of loan commitments and customer needs. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Capital Management, Compliance Requirements, Corporate Accounting, Credit Assessment, Customer Experience (CX), Customer Solutions, Documentations, Due Diligence, Process Improvements Competencies Data Gathering and Analysis, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Negotiating, Operational Functions, Planning and Organizing, Problem Management Process, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $52,500.00 – $105,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/23/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!

Lead and manage day-to-day detection and response activities including incident response, SIEM tuning, team leadership, and continuous improvement. | Requires incident response leadership, SIEM and EDR expertise, certifications like CISSP, and strong communication and organizational skills. | Job Description: • Lead day‑to‑day Detection and Response activities, ensuring timely detection, triage, investigation, and response to security events. • Ensure 24/7 incident response readiness by maintaining and managing the on‑call rotation, including scheduling, escalation paths, and service‑level expectations. • Serve as the owner for incident response execution, including initial containment, escalation, incident declaration, and forensic coordination. • Act as the primary technical lead and liaison during high‑severity incidents, collaborating with Infrastructure, Engineering, Legal, and Executive leadership. • Oversee the development, tuning, and continuous improvement of SIEM detections, alerting logic, and correlation rules. • Drive integration of internal and external Threat Intelligence to enhance visibility and detection capabilities. • Produce operational metrics and performance reporting focused on detection coverage, MTTD/MTTR, case handling quality, and tooling efficacy. • Evaluate and implement new technologies, integrations, and automation opportunities to reduce manual workload and enhance response capabilities. • Own and maintain incident response playbooks, SOPs, escalation paths, and response frameworks. • Ensure regulatory, contractual, and internal stakeholder notifications are initiated and documented when required. • Manage post-incident activities, including after-action reviews, corrective actions, and measurable improvements. • Lead readiness activities such as tabletop exercises, red/blue/purple team scenarios, and simulation‑based training. • Ensure incident response posture aligns with organizational risk appetite, audit requirements, and industry best practices. • Direct and mentor analysts in investigations, incident handling, and operational processes. • Execute staffing decisions, performance evaluations, onboarding, and the professional development pipeline for analysts. • Identify operational gaps and recommend technical or process improvements to mature the detection and response program. • Champion a culture of continuous improvement, documentation discipline, and analytical excellence. Requirements: • CCSP, CISSP, GCIA, GCIH, GCFA, CySA+ or equivalent certifications. • Demonstrated ability to lead incident response activities from detection through containment, eradication, recovery, and post incident review. • Experience performing root cause analysis, log analysis, and threat investigation. • Exposure to compliance frameworks such as PCI DSS, SOC 2, HIPAA, and FedRAMP. • Strong understanding of cybersecurity fundamentals, including networking, operating systems, endpoint security, cloud security, and identity access management. • Hands-on experience with SIEM platforms (e.g., Elastic, Splunk), EDR tools, IDP/IPS, and other monitoring technologies. • Expertise with incident handling methodologies and frameworks such as NIST 800 61, ISO 27035, and MITRE ATT&CK. • Proficiency in incident management tools and ticketing systems (e.g., Jira, ServiceNow). • Excellent ability to translate technical details into clear, actionable communication for both technical and non-technical stakeholders. • Strong communication and interpersonal skills with the ability to manage stressful situations. • Strong organizational skills with the ability to prioritize and manage multiple concurrent incidents and tasks. • Excellent problem-solving, analytical, and decision-making skills. Benefits: • medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives

Lead full product lifecycle and modernization efforts for a data platform with cross-functional collaboration. | Bachelor's degree and 5+ years in product management or data engineering with strong technical knowledge of APIs, microservices, and data models. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As Product Manager Senior within PNC’s Retail Lending organization, you will be based in Pittsburgh or Philadelphia, PA; Wilmington, DE; Cleveland, OH; Raleigh or Charlotte, NC or New York, NY. • Own full product lifecycle from discovery through launch and post-production monitoring (including no-harm testing). Manage and prioritize product backlog; write clear user stories/epics with defined acceptance criteria. • Lead complex migrations and modernization efforts, including legacy-to-modern transitions and parallel-run strategies. Define and track OKRs; measure outcomes and communicate business impact to leadership. • Strong grasp of data models, APIs, microservices, and real-time eventing (canonical models, mapping, streaming). • Experience with enterprise integrations (Master Data Management, Streaming platforms, entitlements) and cross-channel platforms (online, mobile, servicing). • Ability to translate technical constraints into business trade-offs and prioritize without deep engineering dependency. • Proven Agile execution: backlog ownership, JIRA/Confluence, release management, and cross-team coordination. • Strong cross-functional collaboration and executive communication (tech ↔ business / product ↔leadership). • Prior hands-on experience in data analytics, data engineering, or analyst roles, with a data-driven, customer-centric mindset with focus on risk mitigation, modernization outcomes, and measurable value. Preferred Knowledge: • Understanding of credit card servicing ecosystems — including card lifecycle management (issuance, activation, servicing, closure), transaction processing, statement generation, rewards, balance transfers, and fraud/disputes. • Familiarity with card processor platforms & Networks (e.g., Fiserv/FDR, Tsys, Visa, Master card) and how mainframe-based legacy systems interact with modern cloud-native or API-driven architectures. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding product recommendations. Develops business case, business plan and roll-out of specific products or experiences. Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity. Recommends new products or enhancements to existing products or experiences and develops and designs innovative features. Manages the development, production, roll-out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise. Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense. Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales Competencies Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $91,000.00 – $202,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/02/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!

Lead technical design and development of software solutions, mentor team, and collaborate cross-functionally to deliver scalable applications. | Bachelor's degree with 3+ years relevant experience, strong skills in application development, architecture, and problem solving. | Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineer Lead within PNC's Lending Technology - Payments organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, and Birmingham, AL. The Lead Engineer plays a critical role within a product-aligned engineering team, serving as both a hands-on technical expert and a strategic engineering leader. This role is responsible for designing, building, testing, and supporting modern software solutions that enable key banking functions. The Lead Engineer partners closely with product owners, Quality Engineering (QE), architects, business stakeholders, and engineers across multiple teams to deliver resilient, scalable, and secure applications. The Lead Engineer drives technical direction, ensures engineering excellence, and elevates team-wide execution through mentorship, architectural guidance, and cross-functional collaboration.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionCreates and leads the technical design and development of software solutions.Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required.Facilitates complex problem resolution.Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.Applies modern principles, methodologies and tools to advance business initiatives and capabilities.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsApplication Development, Business Management, CI/CD, Customer Solutions, Design, Group Problem Solving, Java, Microservices Architecture, Process Improvements, Release Management, REST Architecture, Software Solutions, User Experience (UX) DesignCompetenciesApplication Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical TroubleshootingWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $55,000.00 - $158,700.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 01/16/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Provide technical support and problem resolution for end-user software and hardware while managing business process analysis projects. | Associate degree or equivalent with 4+ years experience and strong technical troubleshooting skills. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lead Technology Solution Center Analyst within PNC's Technology organization, you will be based in Denver, CO. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides support and problem resolution for technology products and applications. Utilizes utilities and tools to provide remote/onsite technical support services on end user software and hardware. Manages and performs business process analysis projects and related assignments for the management team to include research, presentation and resolution of problems and recommendations for improvements. Resolves incidents and fulfills requests in accordance with knowledge documentation. Assist with overall performance analysis for all aspects of the Technology Solution Center operations including data analysis, trend analysis, graphing, presentation development and delivery. Participates in the creation of functional requirements for IT systems that will improve the effectiveness and efficiency of operations. Supports leadership with knowledge management, training, new product support, and other specialties/projects. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Customer Solutions, Data Architecture, End Users, Problem Resolution, Technical Support Competencies Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk, Problem Solving, Technical Troubleshooting Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $39,100.00 – $69,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 04/10/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The Loan Support Analyst will be responsible for onboarding new loans into the ACBS system and uploading existing loans with new closings. They will also handle documentation, analysis, and review of loan terms and conditions. | Candidates should have an Associate's degree or equivalent experience, typically requiring 3+ years in a related field. Strong attention to detail and multi-tasking skills are essential for success in this role. | Position Overview Job Description Summary At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst within PNC's CLLO Centralized Booking organization, you will be based in Birmingham AL, Brecksville, OH, Kalamazoo, MI, Pittsburgh, PA, Jacksonville, FL or in another PNC footprint location. This is mostly a remote job, however, some time in the office may be required. The Loan Support Analyst will be responsible for onboarding new loans into the ACBS system. Duties will also include uploading existing loans with new closings into the ACBS system. Loan Support Analyst will be responsible for documentation, analysis, and review--will be taking terms and conditions into the system to onboard deals into the ACBS booking system. Loan Support Analyst will working in a fast paced environment and will need to prioritize duties as they emerge. Multi-tasking skills are critical. Loan Support Analyst will be working and support internal partners--not external customers. Ideal candidate will be very detail orientated. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies Competencies Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $31,000.00 – $70,850.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 10/08/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

As a Customer Service Representative, you will provide routine service support to PNC customers who initiate contact with the Customer Care Center. You will communicate directly with customers and internal and external service partners to effectively resolve issues, questions, and service requests. | Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. Typically, less than 1 year of related experience is required, and a high school diploma or GED is preferred but not mandatory. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Customer Service Representative, you will provide routine service support to PNC customers who initiate contact with the Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. Employees must provide the following additional requirements for success in a virtual role: • Work Space – A dedicated and confidential work space which includes a door that can be closed for privacy. • High speed internet – High speed internet service with a direct wired connection to a cable or fiber modem and router, capable of at least 20 mbps download and upload speeds. This connection must not be DSL, Satellite, dial up, Cellular, Microwave, Broadband Powerline (BPL), or any other ISP that is not cable or fiber. You must have wired connection in the room with the modem and router. Wireless internet is not permitted/supported Generally, this opening is expected to be posted for 48 business hours from 10/2/25, although longer with business discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served. Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues. Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions. Documents customer interactions and completes service requests to minimize customer effort or additional action. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Continual Improvement Process, Customer Interactions, Customer Service, Decision Making, Relationship Building, Results-Oriented, Technical Support Competencies Accuracy and Attention to Detail, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Knowledge of a Specific Customer Support Function, Managing Multiple Priorities, Problem Solving, Products and Services, Tech Savvy Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $34,000.00 – $59,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 10/02/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead product development and optimization for business credit card customer journeys, coordinating cross-functional teams to deliver cohesive marketing and product strategies. | Requires 8+ years of industry experience, a bachelor's degree, strong product management and marketing skills, and ability to manage complex product lifecycles. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Lead within PNC’s Retail Lending organization, you may be based remotely in Massachusetts. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. • Lead the development and optimization of key customer journeys across the Business Credit Card, leveraging marketing expertise to drive engagement and conversion. • Create and optimize marketing materials and campaigns that support product launches, customer education, and lifecycle communications. • Partner closely with teams across the Credit Card and Marketing organizations to align strategy, messaging, and execution across channels. • Use customer insights and data to inform journey mapping, content strategy, and personalization efforts. • Serve as a strategic connector between product, marketing, and analytics teams to ensure cohesive customer experiences and measurable impact. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding recommendations. Champions business cases, business plan and roll-out of specific products, product groups or experiences. Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity. Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise . Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense. Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. Coordinates across groups and leads key contributors. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales Competencies Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $80,000.00 – $194,350.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 09/23/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Provide routine customer service support via multiple channels, resolve inquiries, document interactions, and maintain high customer satisfaction. | High school diploma or equivalent with less than 1 year related experience preferred, strong communication skills, technical aptitude, and ability to work remotely with a dedicated workspace and high-speed wired internet. | Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.As a Customer Service Representative, you will provide routine service support to PNC customers who initiate contact with the Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.Employees must provide the following additional requirements for success in a virtual role:• Work Space - A dedicated and confidential work space which includes a door that can be closed for privacy.• High speed internet - High speed internet service with a direct wired connection to a cable or fiber modem and router, capable of at least 20 mbps download and upload speeds. This connection must not be DSL, Satellite, dial up, Cellular, Microwave, Broadband Powerline (BPL), or any other ISP that is not cable or fiber. You must have wired connection in the room with the modem and router. Wireless internet is not permitted/supportedGenerally, this opening is expected to be posted for 48 business hours from 7/16/25, although longer with business discretion.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionPerforms customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.Documents customer interactions and completes service requests to minimize customer effort or additional action.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAccountability, Continual Improvement Process, Customer Interactions, Customer Service, Decision Making, Relationship Building, Results-Oriented, Technical SupportCompetenciesAccuracy and Attention to Detail, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Knowledge of a Specific Customer Support Function, Managing Multiple Priorities, Problem Solving, Products and Services, Tech Savvy Work ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically < 1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $34,000.00 - $59,800.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education.Application WindowGenerally, this opening is expected to be posted for two business days from 07/16/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead the CIAM product strategy and roadmap, manage cross-functional teams, align identity solutions with business goals, and ensure compliance and governance in a SAFe Agile environment. | 7+ years product management experience, expertise in digital identity and authentication, banking or financial services background, leadership skills, and strong communication abilities. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr Product Management Manager within PNC’s Technology organization, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. • *PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position** The CIAM team is focused on creating enterprise Authentication and Identity Management capabilities that provide best in class authentication journeys for customers of PNC and the PNC’s Commercial and Institutional Banking Customers. The team is responsible for providing innovative products and capabilities in the areas of strong authentication, identity proofing, identity risk and decision management, single sign on, and federation to name a few. The team interacts and partners with line of business stakeholders, security partners and other functions to plan and coordinate capabilities and roadmaps. The Role The Product Manager is the Identity and Authentication SME and works closely with the Lines of Business to ensure alignment with vision, mission, and strategy. Our teams do operate under in a SAFE Agile environment, so familiarity with Scaled Agile Frameworks, ceremonies, responsibilities are a must. Product Management is the function responsible for defining desirable, viable, feasible, and sustainable solutions that meet customer needs and supporting development across the product life cycle. Product Management works closely with the System Architect, Release Train Engineer, and Business Owners as leaders of the Agile Release Train (ART). Product Managers play a crucial role in aligning product strategy, vision, and roadmaps with customer needs and business objectives, fostering innovation and ensuring the delivery of valuable features. They manage and prioritize the ART backlog, collaborate with cross-functional teams, and leverage the continuous delivery pipeline to release value in response to market needs. Product Management is responsible for leading product strategy, vision, and road mapping across the ART. Product Managers bridge the gap between customer desires, market trends, and organizational capabilities. Responsibilities Include: Product Leadership: Own the CIAM product strategy and roadmap • Stakeholder Alignment: Serve as the primary liaison to C&IB line of business leaders; drive collaboration to align identity solutions with business goals and customer journeys. • Identity Platform Modernization: Lead planning, migration, and integration efforts to onboard C&IB applications to our modernized identity platform. • Metrics & Measurement: Define and manage Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) for C&IB identity programs; establish data reporting and insights capabilities to measure and inform decisions. • Team Leadership: Lead a cross-functional team of digital identity professionals including engineers, analysts, and project leads; foster a culture of accountability, innovation, and continuous improvement. • Governance & Compliance: Ensure CIAM solutions meet internal security policies, external regulatory requirements (e.g., FFIEC, NIST), and support ongoing audit-readiness. • Communication & Change Management: Develop and deliver clear communications and presentations to technical and non-technical stakeholders; support change management efforts across business and technology teams. - Drive automation and self-service enablement functions to simplify the onboarding and increase usage of the platform. - Partner with technology development and solution design architecture SMEs to assess our current capabilities, business architecture and go-forward strategic architecture for commercial user authentication. - - Identifying business outcomes and OKR’s for user authentication; the capability priorities that support them; secure funding, manage the backlog and build the reporting and analytics to measure success - Work collaboratively across businesses / functional areas to define, sequence, and execute the enterprise roadmap for new identity management features and vendor relationships. - Support the development of strategy and initiatives involving federated, centralized and decentralized authentication opportunities. Preferred Qualifications Experience: o 7+ years in product management, digital identity, or cybersecurity roles o Prior experience in banking, financial services, or B2B digital platforms is required o Proven experience leading identity migrations or enterprise-scale platform transitions Skills: o Strong understanding of CIAM, identity federation, MFA, authentication protocols (OIDC, SAML), and risk-based authentication o Excellent communication, stakeholder management, and presentation skills o Demonstrated ability to manage and mentor cross-functional teams o Analytical mindset with experience defining and operationalizing performance metrics Education: o Bachelor’s degree in Information Systems, Business, or related field (Master’s preferred) Additional Qualifications/Desirable: - Experience supporting migration for identity providers, PING, Transmit specifically. - Familiar with FIDO Standards and Capabilities. - Strong product management, design, and development skills - Ability to lead and develop a team of digital professionals, excellent management, leadership, and interpersonal skills - Strong change management skills focus on leading transformational change with history as a highly influential and collaborative leader. - Excellent strategic communication skills and strong executive presence that creates alignment - Experience developing multi-year, enterprise strategy for identity management and fraud / risk management capabilities; manage associated socialization, collaboration, and influence in setting broad strategic direction across all channels and LOBs - Well-developed verbal and written communication skills -Presentation skills - Ability to tell the story with data. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences. • Uses knowledge of emerging technologies to deliver product to customers through all applicable channels. Presents initiatives to gain senior management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals. • Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry. Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise. • Evaluates potential product or experience development projects for feasibility and value. Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle. Adheres to company-defined risk appetite as part of the first line of defense. Serves as point of review and sign off for risk management, compliance and audit requirements, as needed. • Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors. Identifies talent gaps in team and staffs appropriately. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. • Live the Values - Role models our values with transparency and courage. • Enable Change - Takes action to drive change and innovation that will transform our business. • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales Competencies Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $80,000.00 – $202,150.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/24/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead the CIAM product strategy and roadmap, manage identity platform migrations, oversee cross-functional teams, ensure compliance with security and regulatory standards, and drive business outcomes through strategic product management. | 7+ years in product management or cybersecurity with banking/financial services experience, expertise in CIAM and identity protocols, leadership and mentoring skills, strong communication and strategic planning abilities, and a relevant degree or equivalent experience. | Description: • Own the CIAM product strategy and roadmap • Serve as the primary liaison to C&IB line of business leaders; drive collaboration to align identity solutions with business goals and customer journeys • Lead planning, migration, and integration efforts to onboard C&IB applications to our modernized identity platform • Define and manage Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) for C&IB identity programs; establish data reporting and insights capabilities to measure and inform decisions • Lead a cross-functional team of digital identity professionals including engineers, analysts, and project leads; foster a culture of accountability, innovation, and continuous improvement • Ensure CIAM solutions meet internal security policies, external regulatory requirements (e.g., FFIEC, NIST), and support ongoing audit-readiness • Develop and deliver clear communications and presentations to technical and non-technical stakeholders; support change management efforts across business and technology teams • Drive automation and self-service enablement functions to simplify the onboarding and increase usage of the platform • Partner with technology development and solution design architecture SMEs to assess current capabilities and strategic architecture for commercial user authentication • Identify business outcomes and OKR’s for user authentication; secure funding, manage the backlog and build reporting and analytics to measure success • Work collaboratively across businesses / functional areas to define, sequence, and execute the enterprise roadmap for new identity management features and vendor relationships • Support development of strategy and initiatives involving federated, centralized and decentralized authentication opportunities • Responsible for end-to-end business and financial results for multiple product sets; present initiatives to gain senior management buy-in • Manage progress to ensure initiatives are completed on time, within budget and meet strategic goals • Influence product and customer experience trends by monitoring competitors or peer organizations • Lead teams responsible for translating concepts or designs into new or improved products, product lines or experiences • Participate in client-facing and external stakeholder activities throughout the product or experience lifecycle • Adhere to company-defined risk appetite as part of the first line of defense • Manage, motivate and develop one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team Requirements: • 7+ years in product management, digital identity, or cybersecurity roles (Preferred) • Prior experience in banking, financial services, or B2B digital platforms is required • Proven experience leading identity migrations or enterprise-scale platform transitions • Strong understanding of CIAM, identity federation, MFA, authentication protocols (OIDC, SAML), and risk-based authentication • Excellent communication, stakeholder management, and presentation skills • Demonstrated ability to manage and mentor cross-functional teams • Analytical mindset with experience defining and operationalizing performance metrics • Bachelor’s degree in Information Systems, Business, or related field (Master’s preferred) • Experience supporting migration for identity providers, PING, Transmit specifically (Desirable) • Familiar with FIDO Standards and Capabilities (Desirable) • Strong product management, design, and development skills • Ability to lead and develop a team of digital professionals, excellent management, leadership, and interpersonal skills • Strong change management skills and history as an influential and collaborative leader • Excellent strategic communication skills and strong executive presence • Experience developing multi-year, enterprise strategy for identity management and fraud / risk management capabilities • Roles at this level typically require a university / college degree • Industry experience is typically 8+ years • At least 5 years of prior management experience is typically required • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered • PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position Benefits: • medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • robust wellness program with financial incentives • paid maternity and/or parental leave • up to 11 paid holidays each year • 8 occasional absence days each year • between 15 to 25 vacation days each year, depending on career level and years of service

The Operations Production Support Specialist is responsible for reconciling and remitting tax payments, balancing transactions, and ensuring accurate tax filings. They will also monitor production workflows and assist team members with escalated process issues. | Candidates should have experience in accounting, payroll, or tax, with a strong attention to detail and problem-solving skills. A bachelor's degree is preferred, along with 2+ years of relevant professional experience. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In AMG Operations, we want to inspire new and innovative ideas on how to provide “best in class” service to our customers. As an Operations Production Support Specialist in Employee Benefit Distributions you will be based in Pittsburgh, PA. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high-energy environment which thrives on innovation and ingenuity. Operations Production Support Specialist will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of AMG Ops. This position is on the Audit and Control Team within EB Distributions. Operations Production Support Specialist is responsible for reconciling and remitting tax payments to federal and state tax authorities, balancing transactions and withholding from pension and lump sum payments to ensure our tax filings are accurate, balancing the annual production of 1099R and 1042S tax forms before they are sent to participants, coordinating the annual W8 Solicitation, distributing annual withholding election notices, testing the periodic tax updates and other enhancements to our application, ensuring we have appropriate procedures aligned with our controls and that our controls are appropriate, working with internal and external auditors and researching complex problems. In addition, Operations Production Support Specialist will be involved with the other functions performed on this team which include uncashed check monitoring, escheatment, returned mail, recommending enhancements to the applications that our system interfaces with, new account conversions, projects and others as needed. This position will interact regularly with Corporate Tax, Technology, Institutional Line of Business and third-party vendors. The ideal candidate will have experience in accounting, payroll and/or tax specific to the functions as outlined. Employee benefit, pension, 401(k), and/or trust experience is desired but not required. They should have a high attention to detail along with critical thinking skills, complex problem-solving skills, ability to continually multi-task and re-prioritize, effective communications skills and be comfortable interacting with individuals across many departments, internally and externally, and hierarchies. Prior accounting, payroll, tax or related experience is critical. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management. Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead and develop a technical support team, manage escalated customer issues, and ensure adherence to service level agreements. | Requires an associate degree or equivalent and 4+ years of related business or functional experience in technical support or customer service leadership. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Customer Support Team Lead within PNC's Linga organization, you will be based in Florida, Pittsburgh or California. Schedule will be Sunday to Thursday, days off are Friday & Saturday. We can be flexible on your start time. It can be anywhere between 9:00 am - 12:00 pm ET. Linga Point of Sale Customer Support Team lead will be responsible for leading and developing the technical support team members, managing their own customer case load, and resolving customer issues in a timely manner. A Team lead will also handle escalated customers and tickets which need to be resolved within the designated SLA's. - Managing escalated calls/tickets - Monitoring teams adherence to KPI's and SLA's - Resolving technical Issues in a timely manner - Supporting technical support representatives PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource. Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer complex implementation plans and related client interactions. Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for complex client implementation and servicing issues. Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed. Serves as a peer resource and may perform general administrative support. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results-Oriented Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support and Administration Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $34,008.00 – $81,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/09/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Support underwriters and credit specialists by managing client relationships, loan documentation, compliance reporting, and data integrity in banking systems. | Requires 4+ years related experience, associate degree or equivalent, strong communication, analytical skills, and knowledge of key lending systems. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Solution Specialist Sr within PNC's Commercial Banking organization. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. Client Solution Specialist Sr (CSS) provides support to Underwriters (UW), Credit Products Specialists (CPS), Regional Managers, and clients by maintaining highly effective relationships with service partners throughout the Bank. CSSs assists the deal team with providing superior client servicing, loan fulfillment and data integrity. They communicate directly with clients, service partners, external vendors, and legal. These relationships help support critical compliance with policies, procedures, and risk avoidance. As a Client Solution Specialist Sr, you will be responsible for supporting 3-5 Underwriters. You are the local point of contact for clients, assisting with compliance reporting, commercial loan documentation, initiating funding and booking of loans, research regarding bank products, providing various reports to the deal team and maintaining data integrity throughout various bank systems. Ideal candidate will possess the following: • Strong and effective verbal & written communication skills • Critical thinking skills • Analytical and problem-solving skills to reach resolution • Ability to multitask and adapt to change quickly • Experience collaborating and building relationships with partners across the Enterprise • Knowledge of key lending systems and applications (i.e. CapitalSteam, CLASS, ACBS, CUI, LINKS, Tableau) • Familiarity collecting financial statements, covenant monitoring and managing loan documentation This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Provides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource. • Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer complex implementation plans and related client interactions. • Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for complex client implementation and servicing issues. • Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed. • Serves as a peer resource and may perform general administrative support. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results-Oriented Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support and Administration Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $34,008.00 – $62,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 09/09/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Completes a variety of highly technical, complex client transactions and reviews documentation for completeness and accuracy. Proactively identifies and manages risk while serving as the point person for all internal partners on complex client requests. | Candidates should have a university/college degree with less than 1 year of professional experience or a comparable combination of education and experience. Preferred skills include corporate accounting and financial management. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Account Services Closing Specialist within PNC's Private Bank organization, you will report to a supervisor on the Fiduciary Closing Officer Team within the Middle Office Account Services Team. You will be primarily based in a home office location with a minimum in-office requirement in a PNC location of one time per month and additionally as needed to fulfill job functions. Your hours will be Monday through Friday, regular business hours or additional time as required. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. Job Description Under limited guidance, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures. Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC. Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests. Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests. Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Solving Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $37,000.00 – $92,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/22/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead technical design and development of software solutions, mentor team members, and resolve complex problems within an Agile environment. | Requires a bachelor's degree and 3+ years of relevant experience with strong application development and design skills, no mandatory certifications. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC's Digital Channels organization, you will be remotely based in the Maryland market. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. As a Software Engineer Lead, you will be part of an Agile engineering team where you will be responsible for technical design and development within our Digital Channels line of business. Additionally, you will work with our testers to address bugs or defects and propose & design solutions. This position would require fluidity and flexibility, as this is not a role with specific guidelines where you will perform the same tasks on a day to day basis. As a Software Engineer Lead, you will also be responsible for serving as a mentor for other members of the team. Job Description Creates and leads the technical design and development of software solutions. Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required. Facilitates complex problem resolution. Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software. Applies modern principles, methodologies and tools to advance business initiatives and capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $60,500.00 – $151,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 08/21/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The Infrastructure Engineer will design, code, and deploy a variety of technology solutions while collaborating with various teams. They will also analyze customer needs and provide ongoing support. | Candidates should have a university/college degree and 3+ years of relevant experience. Certifications are desired, and a combination of education and experience may be considered in lieu of a degree. | Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Infrastructure Engineer within PNC's DNA Tech organization, you will be based in South Carolina. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This position is a development position. Will work as part of a highly technical development team that specializes in custom solutions that support multiple different teams. This person will help design, code and deploy a wide variety of solutions. Job Description Applies solution design and support while consistently meeting customer needs. Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions. Develops software components and hardware for projects; aligns these with business strategies and objectives. Independently solves common problems and updates applications with new technology. Collaborates with engineers, architects, developers and other staff to meet project objectives. Analyzes the technological needs of customers and provides ongoing support for clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge Competencies Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.