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Develop and execute enterprise-wide content strategy to drive demand generation and lead growth, managing a team and collaborating across marketing, sales, and service lines. | 5-7+ years content marketing experience with 3+ years in demand generation, strong writing and storytelling skills, experience with CRM/marketing platforms, and passion for nonprofit/faith-based sectors. | About DickersonBakker For more than 40 years, DickersonBakker has been a trusted partner helping faith-based and purpose-driven organizations grow in generosity, leadership, and impact. Our team of experienced consultants and practitioners works alongside ministries, schools, and nonprofits across the U.S. and abroad—equipping them to achieve their mission through strategic fundraising, capital campaigns, leadership search, and organizational development. As the firm continues its rapid growth and expansion across multiple service lines, our marketing and sales efforts are evolving to meet the increasing demand for advancement solutions. The Opportunity The newly created Director of Content role represents an exciting next chapter in DickersonBakker’s growth story. Reporting to the Chief Growth Officer, this leader will develop and execute a unified content strategy that amplifies our brand voice, drives qualified leads, and fuels demand generation across all service lines—including Fundraising Solutions, Campaign Services, Grant Solutions, and Talent Solutions. The Director of Content will blend strategic storytelling with data-driven marketing—crafting the right message for the right audience at the right time throughout the entire funnel. This person will collaborate closely with marketing, sales, and service line leaders to produce compelling content and campaigns that both educate and convert, positioning DickersonBakker as the trusted growth partner for nonprofits. In this high-impact role, the Director will serve as both strategist and creator—shaping messaging, managing cross-functional campaigns, and overseeing a small but dynamic team of marketers and creative partners. They will also play a key role in leading DB’s upcoming brand repositioning and website redesign, ensuring that every touchpoint reflects the firm’s excellence, clarity, and values. Key Responsibilities Content Strategy & Leadership Develop and own an enterprise-wide content strategy that aligns with the Growth Team’s demand generation goals. Build and manage an integrated editorial calendar that drives awareness, nurtures leads, and supports sales enablement. Oversee the Marketing Manager and creative contractors to ensure consistent, high-quality, on-brand content delivery. Lead the full transition of brand repositioning across all materials, messaging, and channels. Oversee the website redesign, optimizing for conversion, lead flow, and user experience. Campaign Development & Execution Partner with the Marketing Manager to design and execute multi-channel campaigns that drive qualified leads and engagement. Create strategic content offers and lead magnets—such as guides, webinars, reports, and case studies—optimized for conversion. Leverage SEO, GEO, and analytics to continually refine and enhance content performance and ROI. Write, edit, and oversee the creation of thought leadership, landing pages, emails, and campaign assets that embody DickersonBakker’s voice and values. Sales Enablement Oversee the Sales Enablement Specialist to ensure compelling proposals, presentations, and materials are developed for prospective clients. Collaborate with service line leaders to translate their expertise into market-facing content that differentiates DB’s offerings. Equip sales teams with messaging, decks, and case studies to support growth and revenue goals. Results & Analytics Define and track KPIs for all content initiatives, including engagement rates, lead conversion, and campaign ROI. Use analytics to identify high-performing content and replicate success across service lines. Regularly evaluate campaign effectiveness and adjust strategies for optimal results. Qualifications & Experience Bachelor’s degree in Marketing, Communications, Journalism, or a related field or equivalent experience. 5-7+ years of progressive content marketing experience, with at least 3 years in a demand generation or growth marketing capacity. Proven ability to plan, produce, and optimize content that generates leads and drives revenue. Experience managing workflows, calendars, and campaigns in CRM/marketing automation platforms (HubSpot preferred). Strong understanding of inbound marketing, SEO, GEO, and conversion copywriting. Excellent writing, editing, and storytelling skills with an eye for both creativity and precision. Experience with Salesforce, Power BI, and HubSpot is ideal. Experience in or a passion for serving the nonprofit or faith-based sector strongly preferred. Personal Characteristics The ideal candidate will: Be a strategic thinker and creative storyteller who can turn insights into impact. Demonstrate collaboration and humility, thriving in a team-oriented, purpose-driven culture. Possess both analytical and creative strengths—comfortable in the data, but inspired by the message. Bring entrepreneurial energy and the ability to execute in a fast-paced, growing firm. Location This role may be based remotely within the United States, with occasional travel for team collaboration or events.

The MuleSoft Developer will be responsible for building integration solutions on the MuleSoft Anypoint Platform for federal projects. This includes collaborating with stakeholders to define data models and integration flows, as well as deploying APIs and improving their performance. | Candidates must have an active MuleSoft Developer certification and at least 3 years of hands-on experience with MuleSoft 4 and Java. Additionally, candidates must be able to obtain a Public Trust and have resided in the U.S. for three of the last five years. | Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a MuleSoft Developer to support a federal project. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. The team is seeking a Mulesoft Developer to be responsible for building integration solutions on the MuleSoft Anypoint Platform for our Federal projects. Job Location: This position is fully remote within the U.S., with occasional travel to the client’s Washington, D.C. office required. *If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. What you will be doing: Collaborate with stakeholders, Business Analysts, and development teams to define data models, integration flows, and detailed technical specifications. Build and maintain integration solutions on the MuleSoft Anypoint Platform with integration between Salesforce.com and DELPHI (Oracle Financials) and other federal agency systems. Plan and perform data migrations using MuleSoft. Create other non-MuleSoft integrations such as SFTP, Data Loader, Salesforce Connect, etc. Create RAML Specifications as API contracts for development Deploy APIs Design and develop highly scalable enterprise solutions using RESTful APIs, Java, JEE and related Java technology stack Test and improve performance of the APIs in terms of response time, reliability and resource usage Work within an agile project management structure to deliver necessary designs, code and documentation What you must have: Candidate must be able to obtain and maintain a Public Trust Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years Active MuleSoft Developer certification Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 3+ years of hands-on experience in MuleSoft 4 3+ years of experience in Java, JEE and related Java technology stack What we would like you to have: An understanding of the Salesforce platform architecture and the Salesforce Core and Public Sector Solutions data models. Experience in MuleSoft's Anypoint Studio and Anypoint Platform which includes Design Center, Runtime Manager, API Manager, Exchange, etc. Strong system integration-related experience, especially supporting large Salesforce projects. Experience with MuleSoft connectors Experience with REST Web Services, JMS, Spring Experience with ESB solutions Experience with GitHub, GitActions, and working in a disciplined CI/CD pipeline. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,094.00 - $166,810.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

As a Remote Customer Sales Representative, you'll engage with clients to provide personalized financial strategies. You'll guide clients from inquiry to plan implementation using virtual communication tools. | We're seeking individuals who excel at building rapport and are proactive problem-solvers. A passion for making a positive financial impact is essential. | Customer Sales Representative (Remote): Your Next Career Opportunity! Are you a highly motivated and customer-focused individual looking for a rewarding career? We're seeking dedicated Customer Sales Representatives to join a dynamic team, empowering clients with essential solutions. If you excel at building relationships and thrive in a flexible, independent environment, this remote position is your chance to shine. Why This Opportunity Stands Out: Uncapped Earning Potential: Your hard work directly shapes your income with uncapped commissions. Pre-Qualified Leads: Focus on building rapport; no cold calling! Robust Growth & Support: Access training, tools, and mentorship. Collaborative Community: Join a supportive network of peers. Wellness Support: Opportunities for life insurance and healthcare benefits (Exchange option). What You'll Be Doing: As a Remote Customer Sales Representative, you'll be the crucial link guiding clients to smart financial solutions. You'll engage with individuals and families, providing personalized strategies for Life Insurance, Indexed Universal Life (IUL), and Annuities. Client Engagement: Nurture connections with pre-qualified clients virtually. Needs Assessment: Understand clients' situations and aspirations. Solution Presentation: Clearly present tailored financial strategies via Zoom/phone. Seamless Journey: Guide clients from inquiry to plan implementation. Efficient Workflow: Utilize CRM for managing interactions. Who We're Seeking: Exceptional Virtual Communicators: Build rapport and convey complex info remotely. Proactive Problem-Solvers: Results-driven and committed to client solutions. Client Advocates: Passionate about positive financial impact. Important Note: This is an independent contractor (1099) position. Compensation is solely commission-based. Ready to take charge of your professional destiny in a dynamic remote sales environment? Explore this exciting opportunity and apply today!

Lead the successful delivery of customer installation projects across the Hudson Valley region. Manage end-to-end project execution for complex installation tasks, ensuring deliverables meet customer expectations for quality, budget, and timeline. | You need at least 2+ years of experience in project management, construction, installation, or customer service. A Bachelor’s or Master’s degree in Business Administration, Engineering, Science, or an equivalent field is required. | Job Title Project Manager – Installations/Construction – Imaging Systems - Field Based (Hudson Valley New York Region) Job Description 565116 Project Manager – Installations/Construction – Imaging Systems – Field based (Hudson Valley Region, NY) Lead the successful delivery of customer installation projects across the Hudson Valley region, ensuring a seamless experience through expert coordination, technical know-how, and exceptional customer service. Your role: You’ll manage end-to-end project execution for complex installation tasks, ensuring deliverables meet customer expectations for quality, budget, and timeline. You’ll collaborate closely with customers, construction partners, and internal Philips teams, using your blueprint-reading and installation background to guide successful outcomes in the field. You’ll develop and implement detailed project plans, coordinate cross-functional resources, and oversee the technical integration of Philips products and systems at customer sites. You’ll analyze project performance and risks, providing insights and solutions that drive continuous improvement and strengthen customer satisfaction. You’ll support presales activities with technical expertise, ensuring proposed solutions are feasible, aligned with customer needs, and ready for field implementation. You're the right fit if: You’ve acquired at least 2+ years of experience in project management, construction, installation, or customer service—preferably in field-based environments. Your skills include reading blueprints, coordinating construction and installation projects, stakeholder communication, and technical problem solving. You have a Bachelor’s or Master’s degree in Business Administration, Engineering, Science, or an equivalent field. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You’re an organized, hands-on professional who enjoys working independently in the field, building strong customer relationships, and ensuring projects are completed with excellence across multiple sites in the Hudson Valley region. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a Field role. About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, MT, NE, NM, OK, SC, SD, TN, UT, WY is $83,363 to $133,380 per year. The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, WY is $87,750 to $140,400 per year. The pay range for this position in AK, DE, MD, NY, RI, WA is $92,138 to $147,420 per year. The pay range for this position in CA, CT, MA, NJ, DC is $98,280 to $157,248 per year. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Oversee regional inspection teams, ensure adherence to policies and quality standards, manage hiring and training, and collaborate with sales and product teams to drive regional success. | Minimum 3 years operations management experience, 2 years automotive mechanical experience, valid driver's license, team management skills, and proficiency with electronic inspection reporting tools. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We’re Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have’s: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver’s license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have’s: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers. California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" OPENLANE is an equal opportunity employer and a drug-free workplace.

Lead design direction and execution for SaaS product suite, collaborate with product and development teams, conduct user research, and grow the design/UX function. | 10+ years in product design or UX with at least 3 years in lead role, strong portfolio in SaaS design, proficiency in design tools, experience in user research, and excellent communication skills. | Job Description: Product Design Lead Location: CO/KS/IL/MO (Remote) Salary: $120k-$160k Reports to: CTO About the Company We are a mature software company with a long history of serving county and city government customers. Our product portfolio spans ~40 Windows-based client/server applications, from VBA extensions to standalone VB.NET tools. We are now consolidating these into a modern SaaS suite of 3–5 integrated products that will power the next chapter of our growth. Role Overview As Product Design Lead, you will set the design direction for our SaaS transformation. Reporting to the CTO, you will ensure our new suite delivers intuitive, consistent, and customer-centered experiences. This is a hands-on design leadership role: you will shape UX standards, guide product squads with design thinking, and work closely with product managers, developers, and customer-facing teams. Over time, you will have the opportunity to expand into broader product leadership responsibilities, with an emphasis on product strategy. Key Responsibilities · Design & User Experience Leadership Establish and own the design vision, systems, and standards for our SaaS suite. Drive UX consistency across multiple products, ensuring a seamless customer experience. Lead hands-on design execution: wireframes, prototypes, flows, and high-fidelity designs. · Collaboration & Delivery Partner with product managers and developers to translate customer needs into elegant, usable workflows. Ensure design deliverables are well-scoped, feasible, and aligned with technical realities. Facilitate design reviews and critique sessions to raise the quality bar. · Customer Engagement & Research Conduct user research, usability testing, and iterative design validation. Devise and substantiate user personas. Synthesize insights into actionable improvements that directly shape the product roadmap. · Team Growth & Influence Grow the design/UX function over time. Evangelize design-led thinking across the organization. Shape product strategy as a design voice. Qualifications 10+ years of experience in product design, UX, or interaction design; at least 3+ years in a lead or principal role. Strong portfolio showcasing SaaS product design, design systems, and end-to-end UX delivery. Fluency in design and prototyping tools (Figma, Sketch, Adobe Illustrator, etc.). Experience conducting and synthesizing user research and usability studies. Solid grasp of information architecture, interaction design, and visual design fundamentals. Track record of collaborating successfully with product and development teams. Excellent communication skills; able to tell the story of design decisions to technical and non-technical stakeholders. Pragmatic, hands-on design leader who thrives in lean environments. Why Join Us Define and elevate the design practice during one of the most significant transformations in our company’s history. Build the design foundation for a SaaS product suite that will serve governments for the next decade. Join a collaborative team balancing legacy modernization with new product innovation. Clear path to increase scope of strategic influence and leadership as our product development function matures. CIC Team Member Benefits & Compensation Health & Wellness Covered: We’ve got your health taken care of with comprehensive medical, dental, and vision benefits, with CIC covering 75% of the monthly premiums. Stay healthy while saving money! Retirement Planning Made Easy: Secure your future with our 401k plan—complete with company contributions to help grow your retirement fund faster. Generous Time Off: Take time to recharge with our vacation, sick leave, and holiday benefits, designed to support your work-life balance and keep you feeling refreshed. **A Culture Index survey will be sent to you via email upon completion of the application** This must be completed in order to be considered for the position.

Provide inbound customer support and resolve routine technical issues related to hardware, software, and client products during night shifts remotely. | 1+ year customer service experience, technical support preferred, high school diploma or GED, ability to work night shifts remotely, strong problem-solving and computer skills. | Job Title: Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote) Job Description JOB DESCRIPTION The Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep – Tech Products (Night Shift), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep – Tech Products (Night Shift) working from home, you will: Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred Offer additional products and/or services Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep – Tech Products (Night Shift) (Remote) role include: Strong focus on building customer relationships 1+ year of customer service experience The ability to work an evening or overnight schedule Technical support experience preferred A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $20.17/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Lead large-scale electrification projects end-to-end, managing cross-functional teams, customer relationships, project financials, and ensuring on-time, on-budget delivery with compliance to standards. | Bachelor's degree, 10+ years project management experience in complex engineering or electrification projects, strong customer communication skills, willingness to travel, and U.S. citizenship or ability to obtain clearance. | Job Description Summary GE Vernova’s Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future. The Senior Project Manager is responsible for leading the successful execution of complex electrification projects across their entire lifecycle - from planning to closure – involving the Engineering, Procurement, Manufacturing, and Installation & Commissioning phases. This role combines end-to-end project ownership with accountability for financial performance, on-time delivery, and customer satisfaction. Acting as the primary customer interface and trusted partner, the Senior Project Manager leads cross-functional teams, assuring disciplined project governance, adherence to GE Vernova’s EHS, Quality, and Compliance standards, and a strong balance of strategic leadership and operational execution. Success in this position means delivering projects safely, on time, and on budget, while maintaining high levels of customer trust and satisfaction. Job Description Roles and Responsibilities As a Sr. Project Manager, your responsibilities will include: Leading multiple large-scale electrification projects across all phases, from order entry through installation and commissioning. Planning, coordinating, and executing engineering, procurement, manufacturing, and site activities across GE Vernova and subcontracted resources, ensuring contractual scope, cost, quality, and schedule requirements are met. Serving as the main customer point of contact, providing clear communication, building trust, and proactively managing expectations. Driving cross-functional project teams with strong leadership, accountability, and collaboration. Identifying, managing, and controlling day-to-day operational aspects of projects, adapting to evolving customer and business needs. Tracking and reporting project milestones to ensure visibility, predictability, and alignment with business metrics, including revenue forecasting. Being accountable for project financials: revenue, contribution margin, cash collection, and adherence to regional business targets. Conducting and facilitating project reviews, financial reviews, and regular progress updates with internal and external stakeholders. Preparing and delivering project communications such as kick-off meetings, status reports, risk and opportunity assessments, and closure documentation. Proactively identifying, escalating, and resolving project risks or issues that may impact customer satisfaction, compliance, or business results. Required Qualifications Bachelor’s degree in Business, Engineering, or related field from an accredited university or college. Minimum of 10 years of experience as a Project Manager, preferably in complex engineering or electrification projects. Demonstrated ability to interact and communicate effectively with customers and internal stakeholders. Ability and willingness to travel up to 25% of the time. U.S. Citizenship or ability to obtain U.S. Secret Clearance. Desired Characteristics Experience with SAP or similar ERP systems. PMP certification (or equivalent). Background in customer-facing service delivery or project management roles. Previous experience in the Marine Industry Technical knowledge of power conversion systems, including controls/automation, variable frequency drives, and power systems. Strong decision-making skills, with the ability to prioritize workload and follow through on commitments. Excellent communication skills (verbal, written, and presentation), with the ability to craft clear messages and engage senior executives. Strong interpersonal skills with a proven ability to lead diverse, cross-functional teams. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. ​ Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $114,100.00 and $190,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on November 20, 2025. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Manage and optimize revenue operations systems, data, and processes to support sales, marketing, customer success, and finance teams for predictable revenue growth. | 3-5+ years in revenue or sales operations in B2B SaaS, strong Salesforce expertise including flows and automations, experience with GTM systems, analytical skills, and cross-team collaboration. | Revenue Operations Manager Location: Raleigh, NC (Hybrid; 2–3 days in office), with secondary consideration for East Coast candidates. Vic.ai is seeking a systems-savvy, analytical, and execution-focused Revenue Operations Manager to help power the engine behind our growth.This role owns the processes, systems, data, and insights that drive predictable revenue and operations across Sales, SDR, Customer Success, Marketing, and Finance. You will support the full revenue lifecycle—from inbound lead flow to pipeline management, quoting, bookings, and forecasting—and serve as a key operational partner to Sales Leadership and our broader GTM team. This is a high-impact role for someone who loves building structure, improving efficiency, and using data to drive decisions. Key Responsibilities Systems, Tools & Data Infrastructure Own Salesforce, Gong, Outreach, ZoomInfo, LinkedIn Sales Navigator and related GTM systems to ensure clean, reliable data and operational uptime. Configure workflows, automations, and integrations that streamline lead flow, forecasting, and bookings visibility. Maintain accurate, structured data across systems to support reporting, analytics, and forecasting accuracy. Evaluate and optimize new AI tools to enhance scalability and system efficiency Pipeline Management, Forecasting & Insights Build and optimize dashboards for pipeline health, conversion rates, activity metrics, and forecast accuracy. Partner with Sales Leadership to improve forecast predictability and pipeline hygiene. Deliver actionable insights that accelerate pipeline creation, improve stage progression, and increase win rates. Support GTM capacity planning, quota modeling, and territory design. Cross-Functional GTM Support Align with Marketing on lead flow, funnel conversion, attribution, and lead quality, including managing and optimizing lead routing from HubSpot to Salesforce. Support SDR operations including routing, SLA adherence, and sequence performance tracking. Partner with Customer Success to improve visibility into expansion and renewal opportunities. Collaborate with Finance on forecasts, bookings, and shared data definitions. Process Optimization & GTM Enablement Document and standardize revenue processes to drive operational consistency across GTM teams. Identify system gaps, workflow bottlenecks, and data issues—and implement scalable solutions. Translate business requirements into clear system configurations and best practices. Serve as a subject-matter expert on revenue systems, process architecture, and GTM analytics. Deal Desk & Bookings Operations Act as the deal desk partner for Sales: support Order Form review, pricing approvals, and contract accuracy. Ensure bookings and deal data are captured consistently in Salesforce and align with Finance’s policies and definitions. Partner with Finance for ARR/ACV tracking and bookings reporting. Continuously improve sales processes from lead → opportunity → quote → closed/won → bookings. Qualifications 3–5+ years in Revenue Operations, Sales Operations within B2B SaaS. Salesforce power user with hands-on experience building and maintaining Flows, Validation Rules, Process Builder automations, and integrations across GTM systems. Experience managing other GTM systems (e.g., Outreach, Gong, ZoomInfo, HubSpot, N8N, etc.) Strong analytical and problem-solving skills with a passion for clean data and process improvement. Excellent communicator and collaborator across cross-functional teams. What you’ll get in return: Vic.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. At Vic.ai, we value humility and authenticity and we encourage our employees to bring their original, best selves to work. As a team member, you will receive: Competitive salary and stock options 401K with an employer match Health/vision/dental (including 2 health insurance coverage options that are 100% free for the employee AND family) Monthly Wellness stipend NY CitiBike membership Generous maternity and paternity leave The opportunity to work remotely, including a stipend for your home workstation setup Virtual team-building events & awesome swag People-focused culture Generous vacation time, family and travel-friendly environment Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment Check out all the fun we are having @vicdotai on our Instagram page. Also, don’t forget to follow us on LinkedIn to stay up to date on our AI technology and new career opportunities. The base annual salary range for this position is specific to the United States and ranges from $135,000 to $155,000. The actual annual salary paid for this position will be based on several factors, including but not limited to: internal equity, skills, prior experiences, work location, training, company needs, and current market demands. The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, bonuses, equity awards, and benefits.

Help configure and maintain the Salesforce application on the Salesforce Government Cloud platform, ensuring optimal performance and compliance with federal standards. Oversee release management processes and coordinate with development teams to deploy updates and new features. | Candidates must have an active Salesforce Administrator certification and at least 2 years of experience as a Salesforce Administrator. U.S. Citizenship or a Green Card is required due to federal contract requirements. | Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Transportation (DoT ). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. What You Will Do: Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards. Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements. Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features. Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices. Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations. Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce. Create and maintain technical documentation for system configurations, release processes, and project deliverables. Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability. Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet government standards. Assisting in the development and configuration of Salesforce functionality, including automation, page layouts, and data flows. Managing user accounts, roles, permissions, profiles, and security settings. Collaborating with business analysts and testers to deliver maintainable, high-quality application components supporting grants lifecycle workflows. Support data migration, creating and maintaining technical documentation, monitoring system performance, and supporting gate reviews for system lifecycle checkpoints. What You Will Bring With You: Active Salesforce Administrator certification. 2+ years as a Salesforce Administrator for large production orgs. 2+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX). Candidate must be able to obtain and keep a Public Trust clearance U.S. Citizenship or a Green Card is required due to federal contract requirements Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: Bachelor’s degree in a computer related discipline will be preferred Prefer a candidate with an active Public Trust or Secret Clearance. Salesforce Advanced Administrator certification or other technical Salesforce certifications. Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes. Understanding of federal government security standards and experience supporting ATO processes. Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.) #DMX24 #Indeed #Li-CC1 #Clearance #icfsalesforce #icfns #DOTR25 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,094.00 - $137,860.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.