OPENLANE

Manage and oversee a regional team of inspectors ensuring adherence to policies and quality standards, recruit and hire inspectors, collaborate with sales and product teams, and perform field inspections to support operational success. | Minimum 3 years operations management experience, 2 years automotive mechanical experience, valid driver's license, team management skills, and proficiency with electronic inspection reporting tools. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We’re Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have’s: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver’s license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have’s: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers. California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" OPENLANE is an equal opportunity employer and a drug-free workplace.

Manage and oversee regional inspection teams, ensure adherence to policies and quality standards, recruit and develop inspectors, and collaborate with sales and product teams to drive regional success. | Minimum 3 years operations management experience, 2+ years automotive mechanical experience, valid driver's license, technology proficiency, and team management skills. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We’re Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have’s: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver’s license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have’s: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $70,000.00 - $70,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.) Bonus Range Target Bonus Range: $0.00 - $3,500.00 USD Quarterly OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers. California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" OPENLANE is an equal opportunity employer and a drug-free workplace.

Oversee regional inspection teams, ensure adherence to policies and quality standards, manage hiring and training, and collaborate with sales and product teams to drive regional success. | Minimum 3 years operations management experience, 2 years automotive mechanical experience, valid driver's license, team management skills, and proficiency with electronic inspection reporting tools. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We’re Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have’s: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver’s license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have’s: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers. California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" OPENLANE is an equal opportunity employer and a drug-free workplace.

Deliver sales training and coaching to new and experienced sales staff to improve sales performance and retention. | 5+ years sales experience, 3+ years sales coaching/training, automotive industry experience, bachelor's degree, and proficiency with CRM and sales tools. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. The Sales Trainer is a key member of the Sales Performance & Training team, responsible for equipping new and experienced sales professionals with the knowledge, skills, and confidence to excel. This role delivers impactful learning experiences, reinforces behavior change in the field, and partners closely with managers to drive sustained sales productivity. Success in this role means faster onboarding, stronger execution, and improved retention across the sales organization. You Are: • Dynamic: You are a facilitator who can engage diverse audiences in both virtual and in-person environments. • Passionate: You are excited about developing others and making complex concepts simple and actionable. • Engaging: A strong communicator who can inspire confidence, motivate teams, and adapt quickly to learner needs. • Detail-oriented: You are focused, but flexible, able to thrive in a fast-paced, growth-oriented environment. • Collaborative: You partner effectively across teams, building trust and fostering alignment with managers, peers, and cross-functional stakeholders. You Will: • Deliver engaging onboarding, product, and skills training to new hires and existing sales employees. • Reinforce training through in-field coaching, shadowing, and digital follow-up sessions. • Partner with instructional designers to update and refine content to reflect evolving business needs. • Develop talk tracks and value props for product enhancements and promotions. • Provide feedback to sales leadership on emerging skill gaps and recommend targeted learning solutions. • Track and report on learner progress and training effectiveness, ensuring alignment to performance goals. • Serve as a cultural ambassador, modeling best practices and fostering a learning mindset across the team. Must Have's: • 5+ years of successful sales experience with a history of exceeding targets. • 3+ years in a sales coaching, training, or leadership capacity. • Experience in automotive sales or related industry. • Proven expertise in sales methodologies such as consultative selling or solution-based selling Exceptional verbal and written communication skills. • Proficiency with CRM platforms and sales enablement tools. • Bachelor’s degree in Business, Communications, or related field (or equivalent experience). Nice to Have's: • Experience in a high-growth or large-scale sales organization. • Track record of turning around underperforming sales talent and teams. • Sales coaching certification or relevant professional training. • Background in instructional design or curriculum development. • Exposure to data-driven learning measurement and ROI analysis. • Familiarity with implementing sales enablement technologies. What We Offer: • Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Manage and grow assigned dealership accounts through consultative sales, customer support, and cross-department collaboration to meet sales targets. | 3-5 years sales or account management experience, strong communication and organizational skills, tech-savvy with Google Suite, ability to work autonomously in remote environment. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: • Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement We’re Looking For: We are seeking an Account Executive with experience in sales & account management. An Independent Account Executive will support and cultivate customer retention as well as acquire new accounts in your assigned territory. You will act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience. Through a consultative sales approach and superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. Driving user adoption within your dedicated region, you will be the voice of the company and the bridge to our clients’ success. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals. You Are: • Customer-obsessed. You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency. • Tech-savvy. Once trained, you’re able to quickly master technology platforms/tools to use to support yourself, your team and your customers. • Results-driven. You are driven to reach new goals and can make decisions to maintain momentum toward your goals. • A Proud Ambassador. Taking ownership of your region, you will proudly and enthusiastically drive growth while teaching best practices to ensure success. • Agile. You will be a part of an industry that is always changing. You must have the ability to evaluate strategies and pivot directions when needed. You will: • Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer’s business needs. • Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues. • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape. • Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability. • Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs. • You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support. Must Have’s: • 3-5 years of related sales and/or account management experience. • Strong understanding of online technologies and proficiency in Google Suite offerings. • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end. • Excellent oral and written communication skills, with a focus on customer service. • Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time. • Proven ability to work autonomously and stay focused in a remote work environment. Nice to Have: • Experience with Salesforce • Bachelor's Degree • Experience with DOMO or other data analysis tools • Experience working with Slack • Automotive experience Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $28.85 - $28.85 (Depending on experience, skill set, qualifications, and other relevant factors.) Bonus Range Target Bonus Range: $2,500.00 - $30,000.00

Oversee and manage regional inspection teams, ensure adherence to policies and quality standards, recruit and hire inspectors, collaborate with sales teams, and support continuous improvement initiatives. | Minimum 3 years relevant experience including 2+ years automotive mechanical experience, valid driver's license, ability to operate a vehicle, and familiarity with electronic inspection reporting. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We’re Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have’s: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver’s license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have’s: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $65,000.00 - $70,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.) OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers. California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" OPENLANE is an equal opportunity employer and a drug-free workplace.

Oversee and manage a team of inspectors to ensure quality standards and regional targets are met, including hiring, training, and collaborating with sales and product teams. | Minimum 3 years operations management experience, 2 years automotive mechanical experience, valid driver's license, and ability to work in the field 1-2 days per week. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: • Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. • Communicative. You are an active listener who fosters two-way communication with others. • Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: • Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. • Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. • Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. • Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. • Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. • Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. • Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. • Ensure that contractors meet customer requirements and operational standards. • Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. • Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. • Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. • Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. • Utilize various communication tools within the OPENLANE organization. • Perform other duties as assigned by the manager. Must Have's: • Minimum of 3+ years relevant experience or education. • Minimum of 2+ years of automotive mechanical experience. • Must be able to operate a motor vehicle and possess a valid driver's license. • A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have's: • Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: • Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $65,000.00 - $70,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Provide bilingual technical support and troubleshooting for OPENLANE customers, document interactions, and educate customers on product use. | Bachelor's degree or equivalent, 2+ years customer service/contact center experience, bilingual Spanish-English, automotive knowledge, and technical troubleshooting skills. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: • Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • This position operates under the hours of M-F, 9AM - 6PM EST. Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. • We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. • We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. • And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: • Competitive hourly wage • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and rapid advancement We’re Looking For: A Bilingual Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues. You Are: • Customer Obsessed. You’re someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships. • Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources. • Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems. You Will: • Identify, research, and resolve technical and end-user application failures and deficiencies. • Ensure proper follow-through on all directives, bulletins and schedules from management. • Work to proactively identify areas where product improvements can be made to provide enhanced ease-of-use and functionality. • Educate and coach customers on best practices for using OPENLANE products and services. • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. • Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability. • Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise. • Serve as a Subject Matter Expert for the design and development of training materials. • Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts. • Continuously engage in self-directed learning opportunities to increase functional product knowledge • Document known errors, workarounds, procedures, and product-specific information. Who You Will Work With: Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings. Must Have’s: • Bachelor’s degree or equivalent work experience • 2 + years customer service / contact center experience • Bilingual in Spanish and English • General automotive knowledge • Experience troubleshooting hardware, software, and network related issues • Ability to communicate clearly and concisely, both orally and in writing • Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity • Strong analytical, technical and problem-solving skills Nice to Have’s: • Experience with Salesforce, Five9, Slack, & Google Suite • Web Crawling/Search experience • Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role • Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening • Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve Sound like a match? Apply Now - We can't wait to hear from you! Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $19.00 - $23.00

Manage and grow customer accounts by coordinating internal and external teams, providing product expertise, resolving issues, and coaching customers to success. | 3-5 years of sales/account management experience, strong communication and organizational skills, proficiency with online technologies, willingness to travel about 15%, and preferably residing near the assigned territory. | Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. • The ideal candidate will live in the Central Standard time zone, preferably in/near Fargo, ND, Sioux Falls, SD, St. Louis, MO or Jefferson City, MO. We’re Looking For: We are seeking a Franchise Account Executive with experience in sales & account management. You will be focused on creating the best possible customer experience while growing the business. You will be coordinating with our internal operations teams and partnering with the outside sales team to ensure that our customers have all they need to be successful. In this role, you will partner with your outside counterparts to engage, support, and grow the customer base in your shared territory. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals. You Are: • Strategic: You take ownership of initiatives and can effectively analyze options to determine the best course of action. • Collaborative: You are a central point of contact between resources who can foster collaboration and can ensure a shared understanding among stakeholders. • Results-driven: You are driven to reach new goals and can make decisions to maintain momentum toward your goals. • Customer Obsessed: You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency. • Technologically Savvy: Once trained, you’re able to quickly master technology platforms/tools to use to support yourself, your team and your customers. You Will: • Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes. • Serve as a central point of contact between internal and external resources, fostering shared understanding and collaboration to provide product expertise and technical support to customers. • Monitor and measure performance, and sales for assigned territories–intervening and resolving issues that impact performance and customer satisfaction whenever possible. • Listen and understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and to grow our collective businesses. • Work closely with operational resources to ensure timely resolution of issues, while maintaining strong communication with stakeholders. • Provide education and support to external stakeholders, including customers and business partners, on program features and enhancements. • You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support. Must Have’s: • 3-5 years of related sales and/or account management experience. • Strong understanding of online technologies and proficiency in Google Suite offerings. • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end. • Excellent oral and written communication skills, with a focus on customer service. • Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time. • Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month. Nice to Have’s: • Experience with Salesforce • Bachelor's Degree • Experience with DOMO or other data analysis tools • Residence within the assigned territory is highly preferred Compensation Range of: • Base Salary: $55-60k (Depending on experience, skill set, qualifications, and other relevant factors) • Target Bonus Range: $2,500.00 - $30,000.00 What We Offer: • Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!