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Lead strategic customer engagement and organic growth initiatives across the U.S. Navy and Department of Defense by developing stakeholder relationships and actionable business growth strategies. | Requires a bachelor’s degree, 12+ years in Navy or DoD business development or capture roles, knowledge of federal acquisition, and eligibility to obtain a Top Secret clearance. | Overview Millennium is proud to be part of the Markon enterprise, a network of specialized organizations united in support of critical national security missions. This partnership strengthens our ability to deliver results by expanding our technical depth, operational reach, and access to a broader bench of proven experts, ensuring our customers continue to receive best-in-class cybersecurity support.Since 2004, Millennium has operated at the forefront of cybersecurity. Our elite team of over 300 professionals brings an unmatched record of performance across Red Team Operations, Defensive Cyber Operations, Software Engineering, and Technical Engineering. As home to the largest contingent of contracted Red Team operators supporting the Department of Defense, Millennium delivers unparalleled threat intelligence and battle-tested expertise to both DoD and federal civilian customers. What We Believe Millennium is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. Responsibilities Millennium Corporation is seeking a Director, Customer Solutions to lead strategic customer engagement and organic growth initiatives across the U.S. Navy and Department of Defense. This is a highly customer-facing role focused on developing relationships with Navy and DoD stakeholders, identifying and qualifying new business opportunities, and helping shape Millennium’s long-term growth strategy. The ideal candidate brings demonstrated experience working within Navy acquisition and/or cyber environments and an established network of Navy and DoD customer and industry relationships. This individual will work closely with Millennium’s Operations and Business Development teams to translate customer engagement into qualified opportunities and actionable growth strategies. This is a 100% remote position with approximately 30% travel required for customer meetings, networking, industry events, conferences, and other business development activities. Travel may include the National Capital Region, Patuxent River, Hampton Roads/Norfolk, San Diego, and Charleston. Key Responsibilities: Serve as a senior customer-facing representative for Millennium across Navy and DoD accounts, developing and strengthening relationships with key customers, stakeholders, and industry partners. Leverage an established understanding of the Navy and DoD customer landscape to identify emerging requirements, mission needs, acquisition activity, and new business opportunities. Develop and execute customer engagement and relationship strategies that expand Millennium’s access to Navy and DoD stakeholders and position the company for future opportunities. Identify, qualify, and develop a pipeline of Navy and DoD opportunities aligned with Millennium’s capabilities and growth objectives. Partner closely with Operations and Business Development leadership to translate customer insights and relationships into actionable growth strategies and qualified pursuits. Develop short- and long-range Navy/DoD growth and campaign plans, including opportunity forecasts and customer engagement strategies. Monitor and analyze acquisition forecasts, FPDS, GovWin, customer forecasts, industry intelligence, and other relevant sources to identify and assess potential opportunities. Support the development of capture strategies, capability presentations, white papers, RFI/RFP responses, Sources Sought responses, and other business development materials. Develop and deliver capability briefings, customer presentations, and other engagement materials tailored to Navy and DoD audiences. Represent Millennium at industry conferences, networking events, customer engagements, and other forums that support strategic growth. Collaborate across the organization to differentiate Millennium’s capabilities and develop strategies that strengthen the company’s competitive position. Qualifications 12+ years of experience in business development, customer engagement, growth, capture, or a related role supporting the U.S. Navy and/or Department of Defense. Demonstrated experience working within a Navy acquisition, program office, cyber, or related DoD environment. Established professional relationships and a demonstrated network across Navy/DoD customers and relevant industry partners. Experience identifying, qualifying, and developing new business opportunities within the federal government contracting environment. Strong understanding of the Navy/DoD acquisition lifecycle, including RFI/RFQ/RFP processes, Sources Sought, acquisition forecasts, and other procurement mechanisms. Demonstrated ability to engage with senior government and industry stakeholders and build trusted customer relationships. Strong understanding of Navy/DoD mission requirements, particularly within cybersecurity and/or technical services environments. Demonstrated experience contributing to or leading the pursuit of significant ($20M+) federal opportunities. Excellent written, verbal, presentation, and interpersonal communication skills. Ability to work collaboratively across Operations, Business Development, Capture, and other corporate functions. Ability to travel approximately 30% for customer engagements, industry events, conferences, and networking activities. Must be eligible to obtain a Top Secret security clearance. Preferred Qualifications Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. Experience supporting SETA, cybersecurity, engineering, or other technical services within the Navy/DoD market. Previous experience within a Navy acquisition program office. Experience developing or executing multi-year growth/campaign strategies. Demonstrated experience supporting opportunities through capture and/or award with $20M+ contract values. Program or project management experience with P&L responsibility. Established relationships with senior Navy/DoD leadership and industry partners. Business Development Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creaon of technical documentation, general proposal writing support and proposal color reviews. Physical Requirements Must be comfortable with prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10-15 pounds at a time. Travel Requirements 30% or less COMPENSATION: $190,000-$200,000 The salary range provided for this position is intended as a general guideline and does not guarantee a specific salary or compensation amount. Final compensation will be determined based on a variety of factors, including, relevant education, experience, knowledge, skills, and abilities

Lead global customer experience transformation by turning customer insights, churn analysis, and journey mapping into measurable retention and engagement improvements. | Requires a bachelor’s degree, 5–7 years in customer experience, insights, or customer success, leadership experience, Qualtrics XM proficiency, and cross-functional influence. | Overview Senior Manager, Customer Experience Location: US | India | Portugal Work Model: Remote About the Role The Senior Manager, Customer Experience is responsible for leading the Customer Experience Transformation Office, including execution of customer and partner feedback, churn insights, customer journey, and engagement strategies, performance, and measuring results. This position manages a global team of customer experience program managers, analysts, and Customer Journey Center of Excellence team members who translate customer and partner insights into measurable experience improvements. Here's What You'll Do Oversee the Voice of Customer (VoC) portfolio, including Net Promoter Score and Ease of Doing Business (EoDB) programs, from survey governance through analysis, reporting, and action planning; oversee the Voice of Partner program to gather partner feedback, identify experience opportunities, and coordinate improvements to partner-facing processes Develop churn analysis and insight capabilities that identify attrition drivers and emerging risks and inform customer retention strategies; oversee the Customer Journey Center of Excellence, including journey mapping, friction-point analysis, governance, and prioritization of cross-functional improvements Develop customer engagement programs and performance measures that improve adoption and participation across customer segments; translate customer, partner, journey, and churn data into executive-ready insights and recommendations that influence business priorities and decisions Collaborate with management, team members, and cross-departmental stakeholders in the creation and coordination of mutual goals; manage the strategic planning and oversight of all projects and programs to an acceptable level of risk by balancing scope, time, cost, and quality Provide managerial direction and develop and communicate quality metrics for the team; measure and hold direct reports accountable for meeting defined performance standards; oversee all Human Resources-related managerial functions including hiring, compensation management, employment relations, and termination of employees Oversee the development of team members; provide coaching through personal growth in functional expertise, communication skills, and the ability to effectively interact with clients and peers; assist with identifying and developing future leaders; serve as an escalation point for issues and remove obstacles for the team Technology Tools Qualtrics XM Microsoft Outlook Role Essentials Bachelor's degree or equivalent experience; typically 5–7 years of experience in customer experience, Voice of Customer, customer insights, Customer Success, or a related field, including experience leading people; experience managing and leading a global or geographically distributed team Experience designing and managing Voice of Customer programs, including relationship and transactional feedback programs such as NPS, CSAT, Customer Effort Scoring, or Ease of Doing Business Experience analyzing churn, retention, customer health, or related customer data and translating findings into actionable business recommendations; experience developing customer journey maps, journey management programs, or related customer experience frameworks Experience coordinating complex, cross-functional programs in a business-to-business software or SaaS environment; outstanding ability to influence stakeholders, establish consensus, escalate program issues, and manage project risks Outstanding analytical, critical thinking, and problem-solving skills; outstanding oral and written communication skills that demonstrate executive presence and the ability to interact with others with discretion and tact What We'd Like to See Experience with customer engagement, survey, and feedback management platforms; Qualtrics XM experience strongly preferred Customer experience certification, such as Certified Customer Experience Professional (CCXP) Demonstrated fiscal responsibility and accountability in managing team budgets Outstanding business and technology acumen with a strong customer service orientation Demonstrated ability to coach, mentor, and provide timely, constructive feedback to team members at varying stages of development About Hyland Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. #HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Coordinate cross-functional pre-sales work, govern opportunity processes, plan capacity, and support proposals and bids through handover. | Requires five or more years in sales operations, bid management, or professional services operations, plus strong organizational, analytical, and communication skills and experience in complex technology or cloud services. | Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.   About SyntaxSyntax is a global technology solutions and services provider helping organizations simplify complex business and technology environments. We combine expertise across cloud, enterprise applications, infrastructure, managed services, cybersecurity, and digital transformation to deliver measurable customer outcomes. Position Summary The Pre-Sales Operations Lead enables efficient, consistent, and scalable pre-sales execution across Syntax. This role focuses on the operational coordination and support required to help Customer Solution Directors, Solution Architects, Sales, Delivery, and Bid Management teams progress opportunities from qualification through proposal and handover. Rather than owning the customer solution or commercial strategy, the Pre-Sales Operations Lead ensures that the right people, information, tools, processes, and governance are in place at the right time. The role will help improve visibility, reduce administrative effort, strengthen process compliance, and promote consistent execution across lines of business. Key Responsibilities Pre-Sales Coordination and Support Coordinate pre-sales activities across Sales, Customer Solutions, Solution Architecture, Delivery, Finance, Legal, Procurement, and Bid Management. Support opportunity initiation, qualification, assignment, planning, and tracking. Maintain clear action logs, timelines, responsibilities, dependencies, and decision records. Organize internal working sessions, solution reviews, pursuit checkpoints, and bid meetings. Follow up on open actions and escalate risks, delays, or resource constraints. Help ensure that opportunities move efficiently through the agreed pre-sales process. Process Governance Promote consistent use of Syntax’s pre-sales processes, templates, tools, and approval workflows. Maintain and improve pre-sales operating procedures, playbooks, checklists, and reference materials. Support the application of RACI models and clarify ownership across the pre-sales lifecycle. Track adherence to required governance checkpoints, including qualification, scope definition, estimating, solution review, commercial review, and handover. Capture recurring process issues and recommend practical improvements. Resource and Capacity Coordination Support visibility into pre-sales resource demand and availability. Coordinate requests for architects, consultants, subject-matter experts, and delivery contributors. Track resource assignments, capacity constraints, and competing priorities. Help identify opportunities for standardization, reuse, and more efficient allocation of specialist resources. Escalate resource risks to the appropriate leadership stakeholders. Proposal and Bid Support Provide operational support for RFPs, RFIs, proposals, renewals, and other customer pursuits. Coordinate calendars, deliverables, reviews, approvals, and submission deadlines. Support the creation and maintenance of proposal workplans. Ensure required contributors receive the relevant information and have clear deadlines. Coordinate version control and document completeness in collaboration with Bid Management and proposal leads. Support the transition from pre-sales to delivery by ensuring that key assumptions, scope information, risks, and commitments are documented. Required Qualifications and Experience Five or more years of experience in sales operations, pre-sales coordination, bid management, PMO, professional services operations, or a related role. Experience supporting complex technology, consulting, cloud, enterprise application, or managed services opportunities. Strong understanding of the opportunity-to-proposal lifecycle. Demonstrated ability to coordinate multiple stakeholders, priorities, and deadlines. Experience working with CRM, pipeline management, reporting, document management, and collaboration tools. Strong organizational, analytical, and follow-through skills. Excellent written and verbal communication skills. Ability to create structure and clarity in complex or fast-moving environments. Comfort working across functions, regions, and lines of business. Strong attention to detail and commitment to data accuracy. Preferred Qualifications Experience in a technology services, systems integration, SAP, cloud, infrastructure, or managed services organization. Experience with RFP/RFI processes and proposal governance. Experience with estimating, scoping, resource planning, or professional services financial models. Familiarity with CRM and PSA platforms. Experience developing dashboards, operational reports, process documentation, or playbooks. Project management, sales operations, or business process certification. Why Syntax? Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.   Competitive, above-average compensation Global tourist: With us, you can also work from abroad from time to time Flexible working time models, home office Attractive benefits, e.g. company pension scheme or various health offers A modern environment in which the "you" is part of it Open feedback culture, flat hierarchies and a motivated team Individual career planning with continuous training and coaching on the job   You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!   Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Publish and optimize SEO-driven web content, manage the editorial calendar, create graphics, and use web metrics to improve audience engagement. | Requires a bachelor's degree, at least five years of communications or marketing experience, and proficiency with content management systems, SEO, and remote collaboration tools. | Who We Are Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For, is hiring a Web Content Manager to join the Corporate Communications department. Reporting to the Senior Manager, Content Strategy, the Web Content Manager will work with writers, SEO analysts and others across the Marketing and Corporate Communications teams to publish online content that supports business objectives. What You'll Do Proofread, using Robert Half style and brand voice, and upload SEO optimized content on the Robert Half website using Adobe Experience Manager. Identify opportunities that are in line with key business messages and opportunities for new thought leadership for the company’s website using content gap analyses in coordination with content strategy managers. Evaluate content ideas from an SEO lens and provide feedback on the potential for organic traffic to help grow audience and engagement. Find stock images that are in line with Robert Half brand to accompany online content. Use Canva to create graphics and upgrade data visualization emphasis for articles. Update existing online content with new research and optimize it for search engines. Also add crosslinks and backlinks. Update editorial calendar to ensure all teams can leverage Robert Half content. Create social media advocacy posts for online thought leadership content. Produce and share out web page metrics and takeaways to help grow audience and engagement. What You'll Need Bachelor's degree and 5+ years of communications or marketing experience. Experience writing, editing and proofreading professional content. Web content optimization experience, including keyword research, on-page and off-page optimizations, and linking strategies. Proficiency using content management systems. Excellent written and verbal communication skills. Highly organized with excellent attention to detail. Preferred Software Skills Adobe Experience Manager. Google Analytics (GA4). SEMrush. Google Search Console. Smartsheet. Microsoft Teams. SharePoint. Dynamic Signal. Additional Requirements The ability to effectively work in a remote environment is essential for this position. Demonstrated capability to maintain productivity and meet deadlines in a remote setting. Comfort and proficiency with remote collaboration tools such as video conferencing platforms, project management software and document sharing systems. Flexibility to accommodate different time zones and schedules for team meetings and collaborative activities. The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus. $77,000.00 - $114,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at https://roberthalfbenefits.com. Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Build and lead an integrated communications model supporting global growth and the company’s internal and external narrative, including communications infrastructure, channels, technology, and talent-brand activation. | Requires 15+ years of corporate communications experience, preferably including agency work and scaling communications functions in complex organizations, plus a relevant bachelor’s degree and exceptional writing and editing skills. | Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. We are PCI. PCI Pharma Services is a global CDMO with approximately 8,000 colleagues across 38 GMP facilities throughout North America, Europe, and Asia-Pacific. We support our clients throughout the drug development and commercialization lifecycle, from early-stage development through commercialization and beyond. Working in close partnership with our clients, we help bring life-changing therapies to patients worldwide. About the Role The Director, Corporate Communications is a newly created role reporting to the Executive Director, Communications and Talent Strategy. It's a builder role. As PCI enters its next phase of growth, this role will build the corporate communications capability to support it across both internal and external audiences. A critical part of the role will be creating a more Integrated PCI communications model, standardizing and harmonizing how we communicate where it makes sense while preserving the local relevance and uniqueness of our sites. This is a hands-on role for someone who has done this before and wants to do it again. You'll bring the narrative to life, build the infrastructure, manage the communications tactics, channels and technology, bring in the right partners, and lead the intranet capability. You'll set the strategy and you'll do the work. Agency experience is a strong fit. Location: Remote, U.S.-based | Travel: Approximately 10% What Success Looks Like Strengthen the corporate narrative. Partner across the business to translate PCI's strategy, purpose, and priorities into a clear and credible corporate story. Ensure consistency across corporate, executive, employee, investor, and reputation-focused communications. Build an Integrated PCI communications model. Standardize and harmonize communications across sites, functions and regions where consistency creates value, while preserving the local relevance and uniqueness that matter to our people and our global network. Establish common standards and ways of working that create a more connected employee experience across PCI. Own the communications engine. Lead the day-to-day tactics, channels and technology that power communications across PCI, including digital signage, email, the intranet and emerging tools. Ensure the right information reaches the right audiences through the right channels, and continuously improve how those channels work together. Operationalize the talent brand. Partner with HR and Talent Strategy to embed PCI's employee value proposition across channels, recruiting, and the employee experience. Make PCI a recognized destination for talent in our industry. Launch and lead the intranet. Stand up the enterprise intranet with a clear content strategy, governance and operating rhythm, and integrate it with PCI's broader communications ecosystem. Ensure the platform remains current, useful, and relevant and enable users across PCI to create and consume content. Put the right partners in place. Assess and select agency and vendor partners for key capabilities such as media relations, crisis readiness, and creative. Then manage them to clear outcomes. Build for the next phase of growth. Set up the processes, protocols, and controls to scale communications as PCI grows, including executive communications, issues and crisis management, and spokesperson readiness. Measure what matters. Define how communications effectiveness is measured and reported and use the data to shape what comes next. The Capabilities Needed for Success Strategic storytelling. Turns complex business strategy into a clear, credible story that works for every audience. Builder mindset. Builds capability from the ground up: structure, process, partners, and measures. Comfortable with ambiguity. Executive presence and judgment. A trusted advisor to senior leaders. Steady under pressure and sound in sensitive or high-stakes situations. Hands-on execution. Writes, edits and delivers. Directly manages communications tactics, channels and technology, and moves easily between strategy and the details. Enterprise leadership (Integrated PCI Mindset). Works across functions, sites and regions to build common approaches where they create value while respecting meaningful local differences. Gets results through influence rather than central control. Future of work lens. Uses digital and AI-enabled tools to make communications more effective and efficient. Qualifications 15+ years of corporate communications experience, including building or scaling a corporate communications function in a growing, complex organization Agency background strongly preferred, with experience advising senior executives across multiple clients and situations Proven experience implementing an enterprise narrative, operationalizing a talent or employer brand, and leading an intranet or digital content strategy Experience selecting and managing agency and vendor partners Crisis, issues, and media relations experience Exceptional writing and editing skills Bachelor's degree in Communications, Journalism, Marketing, or a related field Industry experience not required Ability to travel approximately 10%, domestically and internationally as needed PCI offers the opportunity to build a capability that will shape how the world sees us and how our people experience us. Let's talk future #LI-LM1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

You would lead operations, partnerships, and go-to-market efforts for value-based care insights while guiding team members and coordinating adoption of point-of-care tools. | The role requires a bachelor’s degree, at least 12 years of experience including significant healthcare and value-based care experience, strong analytical skills, Excel and PowerPoint proficiency, and exceptional communication. | Working in the Office of the Chief Medical Officer and reporting to the VP of Point of Care & Risk Stratification, the Senior Director of Strategy & Operations, Point of Care, will lead day-to-day operations, partnerships, go-to-market efforts, and wraparound support services to maximize the impact of Aledade’s value-based care insights to our partner practices. The team is looking for a high-output generalist with a strong business analyst toolkit, looking to rapidly take ownership of complex content with high visibility, working across multiple stakeholders. Candidates that thrive managing multiple deadlines on tight timelines and learning content quickly are best positioned to succeed; successful team members in the same function primarily have backgrounds in consulting and generalist healthcare strategy & operations roles. To start, the role will focus on 1) scaling the deployment of our point of care tools and 2) broadening and deepening the insights available in our point of care tools, to maximize the impact of Aledade’s insights on our patients’ health outcomes and partner practices’ success in their value-based care contracts. At the end of their first year, a successful leader in the role will own end-to-end accountability for 1) proactive identification, development, and execution of Point of Care deployment improvement opportunities, including field, practice, and clinician education, deployment automation and monitoring, and go to market approach and materials, 2) strategic relationship building and partnership with Aledade’s payer partners to advance point of care tool adoption and impact, 3) goal setting, metric identification and development, and impact evaluation for our point of care tools, 4) identification, evaluation, contracting, and cross-functional execution of net new vendor and external partnerships that support insight delivery and impact. Additionally, this role will 1) provide direction and expert guidance to junior team members owning individual initiatives, including incentive and adoption programs, educational efforts, hotspotting, monitoring, and alerting development, practice and user-level prioritization and triage, and 2) coordinate with cross-functional product, analytics, technology, performance, care programs, and other senior leaders across Aledade to advance point of care tool adoption and impact. The role is expected to start as a senior individual contributor, but is expected to grow into a people manager in the near term. \n Primary Duties: In collaboration with cross-functional product, analytics, technology, performance, care programs, and other senior leaders across Aledade: Own single-threaded accountability for proactive identification, development, and execution of Point of Care deployment improvement opportunities, including field, practice, and clinician education, deployment automation and monitoring, and go to market approach and materials Lead strategic relationship building and partnership with Aledade’s payer partners to advance point of care tool adoption and impact Drive goal setting, metric identification and development, and impact evaluation for our point of care tools In support of maximizing insight delivery and impact, lead the evaluation, contracting, and cross-functional execution of net new vendor and external partnerships Direct and support other Transformation team members’ ideation and execution of strategic initiatives related to point of care deployment and impact Minimum Qualifications: Bachelor’s Degree required, preferably in Economics, Business, Healthcare, or a related field 12+ years of progressive professional experience, or 7+ years progressive professional experience with a Master’s Degree, strongly preferred 6+ years of experience in healthcare 2+ years of experience in value-based care Preferred Qualifications: Advanced exploration of emerging AI tools, with additional preference given to individuals that have demonstrated ability building, scaling, and/or teaching AI tooling to broader teams Expert Excel skills required, including the ability to work with large, complex, & often incomplete data sets; conduct one-off complex analyses quickly; and utilize Index / Match, XLOOKUP, FILTER, and other advanced formulas Advanced PPT skills required, including storyboarding skills, ability to translate complex analyses and concepts into engaging slides, and ability to draft executive-level materials with limited direction Exceptional written and verbal communication skills, as well as the ability to build strong relationships and work with individuals at all levels of the organization, tailoring communication style as appropriate based on audience Excellent project management skills, including proven track record leading complex, cross-functional initiatives in health care operations settings Strong strategic planning and analytical skills Strong “business analyst” toolkit, including abilities to independently prioritize, solve problems via hypothesis-driven analytical methods, manage across multiple responsibilities and projects, execute with attention to detail, and overcome ambiguity Poise, confidence, and maturity interacting with key stakeholders, including senior leaders Commitment to confidentiality and discretion in appropriately handling sensitive information is required Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. \n Who We Are: Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Lead a customer success organization to meet retention and revenue targets, sponsor strategic client relationships, and modernize operations across teams. | Requires a bachelor’s degree, 12+ years in SaaS customer success or account management, and 8 years leading multi-tiered organizations and other people managers. | Join the Team Modernizing Medicine At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: As the Senior Director of Customer Success, you will lead our Named Customer Success Manager (CSM) team, focusing on high-value clients within the healthcare technology sector. You will continuously evolve our customer engagement strategy and operating model, optimizing connection frequency, strengthening proactive risk management, and elevating Annual Business Review (ABR) content to clearly demonstrate client ROI. You will own Net Retention Rate (NRR) and Gross Retention Rate (GRR) targets, driving commercial discipline across the portfolio. Additionally, you will modernize operations using AI tools, Gainsight platform transformations, and Voice of Customer (VoC) data to scale CSM capacity for high-value growth opportunities. In this role, you will directly manage specialty-specific CSM Managers, fostering a high-performing, high-EQ culture that balances rigorous performance standards with collaborative change management. Primary Duties & Responsibilities Strategic Engagement & Operations: Continuously evolve the customer engagement strategy and operating model to optimize contact frequency, enhance proactive risk management, and elevate Annual Business Review (ABR) content to showcase undeniable ROI. High-EQ People Leadership: Directly manage, mentor, and develop specialty-specific CSM Managers, utilizing collaborative operational design and proactive coaching to drive top-tier performance without causing burnout. Commercial & Portfolio Ownership: Take full ownership of NRR and GRR targets, translating customer adoption signals, Net Promoter Scores (NPS), and Customer Success Qualified Leads (CSQLs) into actionable strategies for renewal, retention, and wallet-share expansion. Technology & Workflow Modernization: Spearhead Customer Success platform transformations (e.g., Gainsight), integrate AI and VoC data into scalable workflows, and deploy Support Coordinators to offload tactical tasks, freeing up strategic CSM capacity. Cross-Functional Alignment & Executive Presence: Partner closely with General Managers, Sales, Product, and Services leadership to align cross-functional goals. Act as the executive sponsor for strategic accounts and build trusted advisor relationships at the C-level. Voice of the Customer (VoC) & Strategic Initiatives: Champion internal customer feedback to influence product roadmaps, optimize client health metrics, and direct the planning of multi-specialty Customer Advisory Board (CAB) meetings. Requirements & Qualifications Bachelor's Degree required. 12+ years of progressive experience in Customer Success or Account Management within the SaaS industry. 8+ years of experience leading multi-tiered organizations, specifically directly managing other people managers. Commercial Track Record: Proven success in owning NRR/GRR metrics, driving retention, and converting customer adoption signals into portfolio growth. Technology Modernization: Direct, hands-on experience leveraging CS platforms (such as Gainsight), CRM tools, and analytics/VoC data to build and scale efficient workflows. Leadership Style: A high-EQ leader with a demonstrated ability to drive operational change, set rigorous performance standards, and develop high-performing teams while maintaining a healthy, burnout-free culture. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

Lead clinical innovation programs from concept through scaled operations while managing stakeholders, tracking KPIs, and improving processes and patient outcomes. | Requires a bachelor's degree, 5–8 years of experience including 2–3 years in healthcare, and strengths in analytics, financial modeling, and complex program management. | Your Opportunity The Manager/Sr. Manager, Clinical Innovation advances that mission directly. This early-career, high-growth trajectory position will launch and manage new clinical programs that enhance patient outcomes, improve care coordination, and meet financial performance targets. You will advance a small portfolio of concurrent programs from concept to launch. You will own the processes of concept and business case development, buy-vs-build determination, execution model design and implementation to management to scaled operations. You will work in close partnership with the Clinical Services and Performance, Product & Engineering, Market Leadership, Analytics, Legal, and Finance teams. This is a role where creativity and initiative are valued and rewarded. You will be held accountable to program KPIs and targets, with the understanding that setbacks and pivots are part of innovation. Key Responsibilities Clinical Program Leadership Lead development and management of a portfolio of enterprise initiatives Facilitate concept vetting and development sessions, synthesize and drive actions/follow ups. Drive stakeholder alignment and executive decision-making. Build rollout and adoption plans for new programs, including stakeholder communications, training materials, go-live support, and post-launch feedback loops. Develop and communicate business requirements with cross-functional internal stakeholders Manage day-to-day project tasks, driving execution of business priorities, and providing clear, ongoing communication on status, risks, and dependencies. Maintain project/product roadmaps, tracking tools, and governance structures Prepare status update templates and reports for internal and external communications, including Monthly Business Reviews, ACO Board report outs, and Board decks. Change Management/Operational Excellence Develop initiative playbooks, communication plans, and change management strategies. Monitor key performance indicators (KPIs) and business outcomes. Identify opportunities to improve, scale, and optimize programs and operational processes Drive process improvement and organizational effectiveness initiatives. Analysis Analyze data from a variety of sources, including large and complex clinical, operational, financial, and business datasets, to support strategy and programmatic decisions and recommendations. Translate complex data into clear, actionable insights and recommendations. Develop operational, financial, forecasting, and scenario models to support strategic decision-making. Build compelling executive presentations and business cases. Vendor Management Serve as point of contact for vendors across the Clinical Innovation portfolio. Monitor vendor performance against contracted KPIs and SLAs; maintain scorecards and run recurring performance reviews. Support contracting and renewal activity — document scope, statements of work, KPIs/SLAs, and payment structures; partner with Legal, Finance, and Compliance through review cycles. Manage vendor onboarding and offboarding, including implementation planning, access and compliance requirements, and transition of in-flight work. Track and escalate vendor risk; validate invoices against delivery and ensure timely payment processing. Required Qualifications Education Bachelor’s Degree Experience 5-8 years of professional experience, including 2-3 years in the healthcare industry. Experience managing large-scale, complex programs or projects. Strong analytical and quantitative capabilities, including financial modeling, forecasting, KPI development, business case creation, and scenario modeling. Effective communication, presentation, and stakeholder management skills. Experience applying AI, automation, predictive analytics, or emerging technologies to solve business challenges and improve operational performance. Experience working in high-growth, fast-paced environments. Skills & Competencies Intellectual curiosity and fast learning: builds working fluency in unfamiliar domains within weeks, not quarters. Systems thinking: maps how clinical, financial, operational, and technology components interact, and designs programs around those dynamics. First-principles reasoning: decomposes ambiguous problems to fundamentals Bias to action: defaults to running small, fast experiments over extended analysis; ships and iterates. Resourcefulness: finds a path with the resources at hand rather than waiting for ideal conditions, headcount, or permission. Humility and rolled-up sleeves: no task is below them — builds the deck, cleans the data, makes the calls, and does the unglamorous work that launching requires. Extreme ownership: treats program outcomes as personal outcomes, including obstacles that sit outside direct control. Sells the vision: builds the investment case that wins executive budget, and earns genuine enrollment from internal teams and practice partners — influence without formal authority. Practical proficiency with LLM-based AI tools for documentation, synthesis, and analysis acceleration. PREFERRED QUALIFICATIONS Master’s Degree in relevant fields (MHA, MPH, MBA, etc.) Experience in management consulting, strategic consulting, or a similarly rigorous problem-solving environment. Experience in management consulting, strategic consulting, or a similarly rigorous problem-solving environment. Product management or health tech experience. Program design or user-centered design experience. End-to-end ownership of a program, product, or venture from concept through launch (0 to 1). Value-based care experience, including ACO, population health, or managed care settings. Deep domain expertise in a high-value clinical area (e.g., cardiology, oncology, behavioral health). Vendor management, partnership management, or customer success experience, including contracting, performance monitoring, and operational relationship ownership. Benefits/Perks Competitive base compensation. Annual bonus potential. Health benefits effective on start date Health & Wellness Program; up to $300 per quarter for your overall well-being available on start date. 401K plan effective on the first of the month after your start date; 100% match of up to 4% of your annual salary. Unlimited (or generous) paid "Vytal Time," plus 5 paid sick days after your first 90 days. Company-paid STD/LTD. Technology setup. Ability to help build a market leader in value-based healthcare at a rapidly growing organization. Important Note Please note: At no time during our screening, interview, or selection process will we ask for additional personal information (beyond your resume) or account/financial information. We will also never ask you to purchase anything; nor will we ever interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in @vytalizehealth.com.

Execute enterprise B2B communications strategy through customer-facing narratives, campaigns, media relationships, and customer stories that demonstrate business value. | Requires 8+ years of communications experience, particularly in AI, enterprise software, or developer-focused environments, plus a track record securing media coverage and strong project management skills. | Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview Cohere is built on a simple advantage: AI that actually deploys at production-scale. With enterprise-ready products, a CEO who co-authored the Transformer Paper that launched modern AI, and the newly combined strength of Aleph Alpha, we’re becoming the transatlantic leader in sovereign AI for enterprises and governments. A company with this much momentum needs a storytelling engine to match, and this role is part of the team building it. Reporting to the Director of Corporate Communication, the Enterprise B2B Communications Manager will earn the attention and trust of business audiences by showing, through real customer stories, how organizations use Cohere to change the way they work, serve their customers, and create value. You’ll translate Cohere’s global priorities into stories that resonate with what customers and partners care about, pairing sharp strategy with consistently strong execution. You’ll partner closely with GTM, marketing, product, legal, government affairs, and sales to make it happen. Key Responsibilities As the Enterprise B2B Communications Manager, you will: Execute an enterprise B2B communications strategy that translates company-wide priorities into a program with clear audiences, narratives and outcomes for global customers and partners. Establish relationships with communications teams at partner and customer companies Lead campaigns across earned and owned channels that deepen understanding of Cohere’s technology, build trust, and demonstrate business value Create a robust library of customer, partner and ecosystem stories and testimonials that show real impact across markets and priority industries. Shape narratives and messaging that turn complex technology and product developments into clear, compelling stories for business audiences Lead communications for launches, executive moments and tentpole events, ensuring strong coordination across teams. Cultivate trusted relationships with leading business, technology, trade, and new media Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials and talking points Partner closely with regional and global teams to set clear ways of working, share insight and make sure local perspectives shape overall strategy. Spot emerging opportunities and reputational risks early, offering sound counsel and helping the team respond quickly and confidently. Manage agency partners, holding a high bar for strategic thinking, creativity and execution. Support an ambitious, collaborative and low-ego culture where people are comfortable being flexible and scrappy. Qualifications 8+ years of experience in communications, ideally in AI, enterprise software, or developer‑focused environments Are experienced in collaborating with external customers, strategic partners, and senior executives. Have a track record of securing impactful coverage across business, technology, trade, and industry media. Are highly organized and detail‑oriented with strong project management skills and a bias for action Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams Full-Time Employees at Cohere enjoy these Perks: A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. Full health and dental benefits, including a separate budget for mental health. RRSP matching, 401K, Pension Scheme. 100% Parental Leave top-up for up to 6 months, for either parent. Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. 6 weeks of paid vacation (30 working days!) Budget for traveling to other offices if you are remote, plus an annual company offsite. How and Where We Work: Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. For those not near an office: a co-working benefit so you can work alongside others in your city. Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.

Lead global R&D workflow transformation by identifying opportunities, redesigning processes, and driving adoption of AI-native technologies. | Requires a bachelor's or postgraduate degree, 10+ years of experience, and substantial digital transformation and AI expertise in a regulated industry. | BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer. BeOne Medicines is seeking a dynamic and forward-thinking Head, R&D Digital Business Innovation to accelerate transformation across Global Research & Development (R&D) by pioneering AI-native ways of working and reimagining how work is performed, decisions are made, and teams collaborate. This leader will work at the intersection of R&D strategy, business transformation, and Digital & AI to identify high-value opportunities and redesign workflows around the capabilities of AI, intelligent agents, automation, data, and digital technologies. Rather than simply applying technology to existing processes, the role will rethink work from first principles, determining what can be eliminated, simplified, automated, augmented, or fundamentally redesigned. The role will lead business innovation from opportunity identification and experimentation through implementation, adoption, and measurable value realization. Initially, the focus will be on selected priorities, while progressively expanding AI-native workflow innovation and new operating practices across Global R&D. Key Responsibilities: 1. Digital Business Innovation & Strategy Identify and prioritize high-value opportunities to transform R&D workflows, operating practices, and decision-making through AI and digital capabilities. Challenge legacy processes and assumptions, focusing on what should fundamentally change rather than simply digitizing how work is performed today. Translate business challenges into a focused portfolio of innovation initiatives with clear outcomes, priorities, and value hypotheses. Lead selected cross-functional initiatives from opportunity identification through implementation, scaling, and value realization. 2. AI-Native Workflow Innovation Reimagine end-to-end R&D workflows from first principles, using AI, intelligent agents, automation, and data to fundamentally rethink how work gets done. Determine where work can be eliminated, simplified, automated, augmented, or redesigned, and define the optimal interaction between human expertise and AI. Explore AI-native and agentic approaches that reduce manual work, handoffs, information synthesis, and coordination while enabling faster and higher-quality decisions. Rapidly test new concepts through experiments, prototypes, and proofs of value, using evidence to determine what to scale, redesign, or stop. Define appropriate human oversight, decision rights, accountability, and controls for AI-enabled workflows, particularly in scientific, medical, quality, and regulated activities. 3. Business Transformation & New Ways of Working Partner with R&D leaders to translate AI-native workflow designs into sustainable changes in processes, roles, skills, behaviors, decision rights, and operating practices. Enable teams to move beyond using AI for individual tasks toward integrated AI-enabled ways of working embedded in day-to-day workflows and decisions. Build stakeholder ownership, trust, and readiness for new ways of working, addressing barriers to adoption and change. Establish feedback and learning mechanisms to continuously improve workflows, user experience, and business effectiveness. 4. Cross-Functional Leadership & Partnership Serve as a senior innovation partner to R&D leaders, bringing AI-native thinking, external perspective, and constructive challenge to business opportunities. Partner closely with Digital & AI Product Management, Data Science, Technology, and functional teams to translate business opportunities into scalable solutions and new operating practices. Lead the business transformation dimension of digital and AI initiatives, including opportunity definition, workflow redesign, business adoption, and value realization. Influence senior stakeholders, align diverse perspectives, accelerate decisions, and remove barriers to innovation. Foster a culture of curiosity, experimentation, continuous learning, and willingness to challenge established ways of working. 5. Business Impact & Scalable Innovation Define measurable business outcomes and value hypotheses for innovation initiatives, supported by clear performance baselines and targets. Measure impact across areas such as cycle time, productivity, quality, cost, user experience, and decision effectiveness. Identify and address barriers when expected business value is not being realized. Scale successful innovations across R&D functions and geographies where they can create broader value. Develop repeatable approaches and playbooks for AI-native workflow innovation, adoption, scaling, and value realization. Qualifications and Experience: Required Qualifications: Bachelor's degree in business, science, engineering, technology, or a related field and 14+ years of relevant experience; advanced degree and 10+ years of relevant experience preferred. Significant experience leading complex business innovation, transformation, process redesign, digital initiatives, or organizational change in a global, matrixed organization. Demonstrated ability to think AI-natively and redesign workflows from first principles, rather than simply applying technology to existing processes. Demonstrated track record of challenging established practices and delivering measurable improvements in business performance. Experience taking innovation from opportunity identification and experimentation through implementation, adoption, scaling, and value realization. Strong understanding of the capabilities and limitations of generative AI, intelligent agents, automation, and data-driven decision support, with the ability to translate them into practical business opportunities. Strong strategic and systems thinking, problem-solving, stakeholder engagement, and execution capabilities. Proven ability to influence senior leaders, navigate ambiguity and resistance, and mobilize cross-functional teams across organizational boundaries. Intellectual curiosity and a commitment to continuously understanding emerging AI capabilities and their implications for how R&D work can be performed. Preferred Qualifications Experience in pharmaceutical, biotechnology, healthcare, or another complex, knowledge-intensive and regulated industry. Strong understanding of pharmaceutical R&D processes, with experience in Clinical Operations highly desirable. Experience applying generative AI, agentic AI, intelligent automation, advanced analytics, or emerging technologies to business workflows. Familiarity with process redesign, human-centered design, experimentation, agile ways of working, or digital product development. Experience working across global and culturally diverse organizations. Global Competencies When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world. Fosters Teamwork Provides and Solicits Honest and Actionable Feedback Self-Awareness Acts Inclusively Demonstrates Initiative Entrepreneurial Mindset Continuous Learning Embraces Change Results-Oriented Analytical Thinking/Data Analysis Financial Excellence Communicates with Clarity Salary Range: $284,000.00 - $364,000.00 annually BeOne is committed to fair and equitable compensation practices. Actual compensation packages are determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can share more about the specific salary range for a preferred location during the hiring process. Please note that the listed range reflects the base salary or hourly range only. Non-Commercial roles are eligible to participate in the annual bonus plan, and Commercial roles are eligible to participate in an incentive compensation plan. All Company employees have the opportunity to own shares of BeOne Medicines Ltd. stock because all employees are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, Title I of the Americans with Disabilities Act of 1990, and any other applicable federal, state or local laws, applicants who require reasonable accommodation in the job application process may contact accommodationsus@beonemed.com.