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You would lead institution-wide public relations, media relations, and research communications, advise executives, and manage a team creating content that raises visibility and reputation. | Requires a bachelor’s degree and at least 10 years of progressively responsible communications or public-relations experience, with biomedical, healthcare, or life-sciences experience preferred. | Shape the Narrative. Amplify Scientific Discovery. Advance Human Health. The Jackson Laboratory (JAX), a global nonprofit biomedical research institution, seeks an experienced and strategic Director, Public Relations & Communications to lead enterprise-wide public relations, media relations, thought leadership, and research communications initiatives. This leader will develop and execute integrated communications strategies that elevate JAX's visibility, strengthen its reputation, and position JAX and its researchers as trusted voices in biomedical research, genomics, and precision medicine. The ideal candidate is a skilled communicator, media relations expert, and strategic advisor who thrives in a fast-paced environment and excels at building relationships across scientific, executive, and external audiences. Location & Travel This is a remote U.S.-based position requiring periodic travel to JAX campuses and events. Preference will be given to candidates located on the East Coast. Compensation Salary Range: $146,306 - $212,141 Compensation is based on relevant experience, geographic location, and internal equity considerations. JAX offers a comprehensive benefits package supporting employee health, well-being, and professional growth. Key Responsibilities Lead and execute enterprise public relations, media relations, thought leadership, and research communications strategies aligned with JAX's mission and strategic priorities. Serve as a trusted communications advisor to executive leadership and key stakeholders across the organization. Develop compelling messaging, media campaigns, press materials, and thought leadership opportunities that elevate JAX's scientific impact and reputation. Build and maintain relationships with media, industry influencers, external partners, and other key audiences. Identify and prepare JAX leaders and researchers for media interviews, speaking opportunities, and public engagements. Lead a high-performing research communications team, translating complex scientific discoveries into engaging content for diverse audiences. Establish and manage communications analytics, reporting, and KPIs to measure effectiveness and inform strategy. Oversee crisis communications planning, preparedness, and response activities, serving as a spokesperson when needed. Manage external communications agencies and strategic partners. Qualifications Required Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. 10+ years of progressively responsible experience in communications, public relations, or media relations. 6+ years leading strategic communications initiatives, preferably within biomedical research, healthcare, life sciences, higher education, or nonprofit organizations. Demonstrated success developing and executing communications and media relations strategies that drive measurable results. Preferred Experience supporting scientific, healthcare, biomedical research, or life sciences organizations. Experience advising executive leaders and subject matter experts. International media relations experience. Skills & Competencies Exceptional written, verbal, and presentation communication skills. Strong media relations, stakeholder management, and executive advisory capabilities. Proven ability to translate complex scientific concepts into compelling stories. Strategic thinker with a hands-on, results-oriented approach. Experience managing multiple high-impact projects and priorities simultaneously. Strong analytical skills with experience measuring communications performance and impact. Join JAX and help tell the stories behind discoveries that are transforming human health around the world. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California, New York, Florida), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org​​​​​​​. EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Lead enterprise internal and external communications, including government affairs, media relations, and crisis response, while advising senior leaders and managing corporate reputation. | Requires a bachelor’s degree, at least 8 years of relevant experience, strong written and verbal communication, and demonstrated change-management and team-leadership experience. | This position is responsible for developing and leading enterprise communications internally and externally, government affairs, media relations, issues and crisis communications, and stakeholder engagement to strengthen and build the company's reputation and advance business priorities. The Director serves as a strategic advisor to senior leaders, anticipating emerging issues and opportunities and ensuring the company communicated with a clear, consistent and credible voice across audiences. Essential Duties: Develop and lead the enterprise communications and corporate reputation strategy, aligning internal and external communications with company strategy, business priorities, purpose, values, and brand. Lead the company's Government Affairs strategy in partnership with internal leaders and external partners, identifying legislative, regulatory and public policy issues that impact the company, its coworkers, industry and communities. Lead development and delivery of key corporate reporting materials, including the company's annual impact report and other required or voluntary corporate disclosures lead issues and crisis communications strategy, including preparedness, scenario planning, message development, stakeholder communications and response coordination. Proactively identify reputational risks and opportunities. Lead national media relations and earned media strategy, cultivating relationships with influential journalists and positioning company leaders as credible voices on relevant business, industry and societal topics. Oversee company announcements, media responses, executive visibility, thought leadership, speaking opportunities, opinion pieces and other external communications. Serve as a company spokesperson and prepare executives and other leaders to represent the company effectively with media and external stakeholders. Identify proactive storytelling opportunities that strengthen corporate reputation and demonstrate the company’s business, people, community and industry impact. lead internal communications strategy to ensure coworkers understand company strategy, business performance, organizational priorities, and leadership direction. partner with senior leaders on executive communications, organizational change, significant business announcements and enterprise-wide engagement. Lead, mentor, and develop a high-performing communications team, establishing clear priorities, expectations and measures of success. Manage agency and external partner relationships, budgets, and resources to maximize effectiveness Other duties as assigned Education/ Experience/Skills: Requires a bachelor's degree Public Relations, Journalism or a related area and 8+ years of relevant experience or equivalent related experience Demonstrated experience developing and leading communications strategies Exceptional written, verbal, and presentation skills, with the ability to translate complex business and policy issues into clear, compelling communications Excellent organizational and planning skills Demonstrated experience with change management communication Experience with digital/social media and best practices for campaigns across multiple platforms Excellent computer skills; proficient in MS Office Suite Ability to develop and maintain positive relationships in media networks Ability to manage and mentor a high-performing team Percent of Travel: 10% - 20% Working Conditions: Office, remote Wage information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is Bell’s and New Belgium's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, or other position-related reasons. Starting Rate: $135,000-$170,000 All Full-time Coworkers at Bell’s and New Belgium enjoy the following benefits after one calendar month of employment: Medical & Dental Insurance (options available for dependents), Basic Term Life and AD&D Insurance, Short Term Disability Insurance, Flexible Spending Account, Employee Assistance Program, PTO, 401k Match, Paid Caregiver Leave, and Profit Sharing. Details will be shared, and questions answered during our interview process. EEO Statement Bell’s and New Belgium welcomes all. We are committed to building an environment that is diverse, equitable, and inclusive within our own walls and amidst the entire craft beer community. Bell’s and New Belgium strictly prohibits and does not tolerate discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity and expression (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, marital status, sexual orientation, genetic information, or any other characteristic protected under applicable federal, state or local law.

Lead mobile engineers and oversee day-to-day facilities operations, project execution, service delivery, and escalation of field technical issues. | Requires 5–7 years of facilities-management technical experience, at least 2 years of leadership experience, Corrigo and Workday proficiency, and relevant building-systems licenses. | JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: Position Summary The MTS Assistant Operations Manager serves as a working supervisor, leading a team of Mobile Engineers that provides engineering services for a large Financial Services client. This role remains responsible for the team's overall results and spends a portion of time directly performing the work supervised. It manages day-to-day operations, ensures service delivery excellence, and coordinates project execution, drawing on established precedents and practices to analyze information and resolve ongoing problems. As the primary point of escalation for field issues within the assigned geography, the MTS Assistant Operations Manager identifies the most appropriate solutions and, where needed, establishes new techniques to ensure the team consistently meets its objectives. Key Responsibilities People Leadership Provide day-to-day supervision to 4-6 Mobile Engineers Conduct performance coaching and annual reviews Approve timecards and manage billable hours targets Coordinate PTO scheduling and provide backup coverage Identify training needs and support professional development Handle first-level disciplinary issues and escalate as needed Technical & Project Management Lead project pre-walks and post-walks for assigned region Assist in determining project scopes and resource requirements Coordinate vendor management and General Contractor relationships Manage work order execution and quality assurance Support R&M expense submissions and asset replacement reviews Operational Excellence Perform preventive maintenance, repairs, and inspections across HVAC, electrical, plumbing, and building systems within an assigned portfolio Maintain team asset history and work order documentation Serve as Corrigo backup administrator for regional team First point of escalation for field technical issues Coordinate coverage when team members are unavailable Support HSSE processes and event management Ensure compliance with safety protocols and quality standards Required Qualifications Advanced specialized expertise in building systems and technical services 5-7 years relevant technical experience in facilities management 2+ years demonstrated leadership experience Appropriate licenses/certifications as required by scope of work Strong project management and vendor coordination skills Proficiency in Corrigo, Workday, and work order management systems This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 84,600.00 – 103,600.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Houston, TX Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Build and optimize Customer Success systems, data infrastructure, and playbooks while leading cross-functional initiatives and using operational insights to improve retention and expansion. | Requires at least five years in Customer Success Operations, Revenue Operations, or a related field, proficiency with HubSpot and a Customer Success platform such as Custify, analytical strength, and stakeholder influence. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Operations Manager based in United States . The Customer Success Operations Manager will build and optimise the processes, systems and data infrastructure that enable a high-performing Customer Success organisation. This role combines operational strategy, analytics and cross-functional leadership to improve customer retention, renewals, expansion and overall team effectiveness. The successful candidate will own the Customer Success technology stack, develop scalable playbooks and introduce automation and AI-enabled workflows that reduce manual work and identify customer risks earlier. By transforming complex data into actionable insights, they will help leadership make informed decisions and strengthen customer relationships. Working closely with Sales, Product, Finance and Support, this individual will establish the operating frameworks needed to support a growing enterprise customer base in a fast-paced B2B environment. \n Accountabilities Own and optimise the Customer Success technology stack, including HubSpot, Gong and Custify, or equivalent platforms, ensuring effective health scoring, workflow automation and data hygiene. Design, document and maintain standardised playbooks for customer onboarding, adoption, renewals and escalations. Identify, evaluate and implement AI-enabled workflows that reduce manual Customer Success activities, improve efficiency and surface customer risks earlier. Facilitate and co-own the renewal forecasting process in partnership with Customer Success leadership. Develop and maintain KPI frameworks, dashboards and reporting systems covering retention, renewals, expansion and customer health. Lead recurring business reviews and forecasting activities, translating operational data into clear insights, risks, trends and recommendations for leadership and executives. Coordinate annual NPS surveys, analyse results and develop action plans to improve customer experience. Analyse data across multiple systems to identify the factors influencing customer churn and expansion, recommending opportunities for improvement. Manage customer segmentation and support capacity planning to ensure appropriate coverage across the customer base. Establish operating cadences, planning processes and capacity models that improve predictability and support the team's growth. Collaborate with Sales, Product, Finance and Support to align customer handoffs, renewal forecasts and feedback processes. Lead cross-functional initiatives from initial scoping through implementation, influencing stakeholders without direct authority and measuring outcomes. Build a consistent customer health and risk model that is trusted and actively used by Customer Success teams and leadership. Develop self-service reporting and operational visibility that reduce ad hoc requests and help identify risks and bottlenecks early. Requirements: At least 5 years of experience in Customer Success Operations, Revenue Operations, Strategy & Operations or a related field. Hands-on experience with HubSpot and a Customer Success platform such as Custify or a comparable solution. Proven ability to build and implement operational playbooks, reporting frameworks and operating cadences that teams consistently adopt. Strong analytical skills, with the ability to consolidate complex or fragmented data from multiple systems into meaningful insights and recommendations. Excellent written and verbal communication skills, including the ability to present findings and recommendations to senior leadership. Demonstrated experience leading cross-functional initiatives and influencing stakeholders without direct management authority. Ability to work effectively in a fast-paced environment, creating structure and scalable processes while maintaining execution momentum. Additional assets: Experience in B2B SaaS or enterprise software, implementing AI tools in Customer Success or Revenue Operations, or building a Customer Success Operations function from the ground up and supporting its growth. Benefits: Annual compensation range of USD $120,000–$130,000 for the United States-based position. A separate salary range for Canada is not specified. Remote work arrangement, with Canada listed as an eligible location. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage mid-market client relationships and employee-benefits insurance administration, coordinating renewals and negotiating terms throughout the policy lifecycle. | Requires an associate’s degree or equivalent, at least six years in insurance account management or employee benefits, a valid insurance license, and strong knowledge of insurance policies and coverage analysis. | This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Manager – Employee Benefits – Mid Market based in the United States In this role, you will manage client relationships and oversee the delivery of employee benefits insurance services for mid-market accounts. You will serve as a key point of contact for assigned clients, ensuring their coverage needs are met while identifying opportunities to expand existing business. Working closely with producers, brokers, and internal teams, you will coordinate renewals, develop insurance proposals, negotiate competitive terms, and support clients throughout the policy lifecycle. You will combine technical insurance knowledge with strong relationship management and commercial skills to strengthen client retention and satisfaction. This opportunity offers the chance to contribute to a growing insurance brokerage environment while building long-term client partnerships. \n Accountabilities: Manage day-to-day client service and the overall administration of assigned employee benefits accounts and insurance policies. Support producers in identifying and developing new business opportunities among existing clients and prospective customers. Initiate renewal processes and collaborate with producers to establish appropriate renewal strategies. Analyze clients' current coverage and exposures, preparing renewal and new business specifications for marketing. Coordinate insurance marketing activities, negotiate rates, and review quotations and coverage options for competitiveness and accuracy. Analyze and summarize marketing results and prepare client proposals and presentations in collaboration with producers. Finalize proposals, coordinate presentations, and support the binding of insurance coverage. Prepare insurance binders, certificates, policy summaries, and coverage schedules as required. Review policies and contracts to verify accuracy and ensure alignment with agreed coverage terms. Respond to client accounting inquiries, investigate discrepancies, review account histories, and follow up on outstanding receivables. Collect fees and resolve outstanding balances within 90 days of the invoice date. Support claims activities, including claim submissions, follow-ups, and communication with relevant stakeholders. Provide technical guidance to colleagues supporting client requirements and procedural matters. Keep brokers informed of relevant client developments and opportunities that may affect retention. Meet with clients as needed to address service requirements and support account development. Maintain accurate and complete client records in accordance with agency management system standards. Requirements: Associate's degree or an equivalent combination of education and relevant professional experience. At least 6 years of related work experience in insurance account management, employee benefits, or a similar field. Valid insurance license, with the ability to maintain continuing education requirements for license renewal. Strong understanding of insurance policies, coverage analysis, renewals, marketing, and account servicing. Experience managing client relationships and supporting new business development and account retention. Ability to analyze insurance quotations, negotiate rates, prepare proposals, and review policy documentation. Familiarity with claims coordination, billing inquiries, receivables, and account reconciliation. Proficiency in Microsoft Office applications. Excellent written and verbal communication skills. Strong customer service abilities, including professional telephone communication and active listening. Good leadership, problem-solving, organizational, and time-management skills. Ability to work collaboratively, support colleagues, and contribute to a strong team environment. Benefits: Annual salary range of $115,000–$125,000. Competitive financial compensation package. Comprehensive employee benefits and programs designed to support employees' needs now and in the future. Opportunity to develop long-term client relationships and contribute to business growth. Professional environment with opportunities to apply and strengthen insurance and account management expertise. Equal opportunity workplace committed to fair consideration of qualified applicants. Workplace accommodations available during the application process upon request. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead release and change engineering, including the Change Advisory Board, automated CI/CD governance, and safe software deployments. | Requires at least five years in release engineering, DevOps, or SRE, plus hands-on CI/CD, production deployment, ITIL, risk assessment, and scripting expertise. | Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Manager, Release & Change Engineering is a hands-on technical leadership role that unifies Release Management and Change Management into a single engineering function. This role does not exist to process paperwork or maintain legacy processes. It exists to modernize how software and infrastructure releases / changes move safely and quickly from development to production. The successful candidate will be deeply fluent in CI/CD and deployment tooling, lead Change Advisory Board (CAB) with technical authority, and drive the shift from manual, meeting-based approvals to automated, risk-based controls embedded in the delivery pipeline. Essential Duties and Responsibilities Release Engineering Own the end-to-end software release process, including deployment sequencing and release-day decision authority. Serve as Release Manager for complex and high-risk releases, with direct accountability for go/no-go decisions. Lead production readiness reviews, validating deployment plans, rollback procedures, and environment gating before release. Run post-release retrospectives, track actions to closure, and convert findings into pipeline or process controls. Change Governance and CAB Lead enterprise change management processes and governance activities. Chair the Change Advisory Board (CAB) with authority to challenge, table, or reject changes on technical grounds. Manage the full lifecycle of standard, emergency, expedited, and planned changes. Enforce control integrity: separation of duties between implementers and approvers, rollback readiness as a mandatory CAB gate, and accurate change-to-incident attribution, including batched deployments. Govern change freezes, change communications, and compliance with established processes. Technical Risk and Failure Analysis Assess deployment and change-related risks and recommend mitigation strategies. Analyze failed changes to distinguish human error, process gaps, and technical failure modes, and drive corrective actions to closure with engineering owners. Partner with Incident Management on RCAs where change is a contributing factor, closing the loop between change risk and incident impact. Own the continuous improvement program for change and release engineering — using change failure data to inform CAB review criteria, Standard Change eligibility decisions, and deployment process improvements — partnering with platform teams to optimize testing, CI, and related tooling. Transformation & Automation Lead a multi-year roadmap that moves change governance from manual, meeting-based review to risk-based, automated controls. Build change controls into the CI/CD pipeline, including pipeline-generated change records, automated risk scoring, evidence-based approvals, and deployment gates. Partner with Engineering teams – DevOps, etc. to strengthen deployment pipelines, test gating, and safer deployment patterns. Expand Standard Change and tiered pre-approval coverage, using change data to reduce CAB dependency for low-risk, high-frequency changes. Metrics & Reporting Own release and change KPIs, including DORA-aligned change failure rate, lead time changes, deployment frequency, and failed-deployment recovery time, alongside CAB cycle time and Standard Change utilization. Develop dashboards and reporting to provide visibility into operational performance and trends. Present change and release health to engineering and SMO leadership with clear attribution and actionable recommendations. Cross-Functional Leadership Operate as a technical peer to DevOps, SRE, Platform Engineering, and development leadership, engaging in architecture discussions, deployment risk assessments, and operational readiness reviews. Hold change authority during emergency changes, high-risk releases, and major incidents, including on-call and after-hours coverage. Collaborate with the NOC Manager and Incident Management Manager on cross-training, coverage, and alignment on change-incident interplay. People Leadership Lead, coach, and develop a team that operates and continuously engineers release and change processes; set priorities, build the team's automation and engineering capability, and manage performance. Required Qualifications 5+ years of experience in Release Engineering, DevOps, Platform Engineering, Site Reliability Engineering (SRE), or a related software delivery function, with direct responsibility for production deployments in complex, multi-team environments. Strong hands-on experience with CI/CD pipelines, deployment tooling (Jenkins, GitHub Actions, GitLab, Azure DevOps, or similar), and release orchestration. Experience leading Change Advisory Board (CAB) meetings, release governance forums, or similar technical risk-management processes involving production changes. Strong understanding of ITSM/ITIL change management principles, change types, risk classification, and operational controls, with experience applying them in a production environment. Ability to assess deployment plans, rollback procedures, technical dependencies, and change risk to ensure successful production outcomes. Working proficiency with scripting and automation tools such as Python, Bash, PowerShell, or pipeline-as-code frameworks. Strong written and verbal communication skills, including release communications, stakeholder updates, incident coordination, and executive reporting. Self-directed problem solver who uses data to identify opportunities, drive process improvements, and influence outcomes across technical teams. Preferred Qualifications Experience automating change and release workflows using Jira, Confluence, ServiceNow, Azure DevOps, or similar platforms, including APIs and CI/CD integrations. Proven track record improving release processes through automation, risk-based controls, and reduction of manual operational overhead. Experience supporting releases in cloud-based environments (AWS, Azure, GCP, or hybrid infrastructure). Experience driving large-scale release modernization or transformation initiatives across multiple engineering teams. Ability to influence engineering teams, architects, and senior leaders in complex enterprise environments. The base salary range for this position is $131,000 - $150,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026 Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. We’ve been alerted that scammers will sometimes impersonate our employees and make fictitious job offers. The only official email address domain used by Teladoc Health is “@teladochealth.com,” and we are only recruiting for the positions listed below. Additionally, we will never ask you to send any payment to our company or employees, and all Teladoc Health equipment is provided at no charge to our employees. If you have been contacted by any other email domain, offered a position that’s not on our website, or received any other suspicious communication, please do not engage, mark the email as phishing and file a report at https://reportfraud.ftc.gov/. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Lead divisional strategic projects and operational improvements, coordinate executive and committee support, and assess outcomes through quantitative and qualitative metrics. | Requires a bachelor's degree and five years of relevant experience or a master's degree and three years; prefers five or more years in higher education administration, strategic planning, project management, organizational development, or a related field. | I. JOB OVERVIEW Job Description Summary: The Division for Student Affairs (DSA) cultivates an inclusive community supporting connection, growth, and well-being for every student at The George Washington University. Reporting to the Vice President for Student Affairs and Dean of Students (VPSA), the Senior Project Manager, Strategic Initiatives and Operations leads high-impact projects that advance divisional priorities, the University's Strategic Framework, and operational effectiveness. As a strategic operator and systems thinker, this position applies project management, change management, and data-driven decision-making to drive organizational excellence, align cross-functional resources, and support student success across the university. Key Responsibilities Strategic Initiatives & Project Leadership • Lead and execute a portfolio of high-impact, cross-functional strategic projects from inception through completion. • Serve as primary project manager for Vice President for Student Affairs (VPSA) priorities, ensuring alignment with institutional goals, scope, and timelines. • Apply standard project management and change management methodologies to structure deliverables, align stakeholders, mitigate risks, and track outcomes. • Prepare executive briefings, decision materials, presentations, reports, and background documents for senior university leadership and external engagements. Strategic Planning & Organizational Effectiveness • Translate institutional strategic priorities into actionable operational plans and measurable targets for the division. • Conduct environmental scans, benchmarking, and research to inform executive decision-making and operational improvements. • Recommend and implement streamlined administrative processes and operational models to enhance service delivery. University Committee Staffing • Manage the administrative interface with the Board of Trustees, including serving as the Staff Liaison for the Committee on Student Affairs and coordinating reporting requirements, trustee meeting materials, and executive briefings. • Provide operational support for the Joint Committee of Faculty and Students (JCFS), facilitating cross-functional communication, coordinating meeting schedules, and tracking action items across student leadership and faculty stakeholders. Advancement & Development Support • Partner with University Advancement and Family Engagement teams to identify divisional fundraising priorities and support stewardship efforts. • Prepare executive briefings, proposals, donor impact reports, and presentation materials for leadership initiatives. • Track divisional fundraising progress and donor engagement metrics. • Monitor and manage divisional grants, tracking key deliverables, ensuring compliance with sponsor policies, and overseeing progress and impact reporting. Data, Assessment & Continuous Improvement • Define, collect, and analyze quantitative and qualitative metrics to evaluate project efficacy and divisional health. • Maintain divisional compliance with institutional policies, maintaining high confidentiality and discretion in administrative operations. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 5 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 3 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: • Five (5) or more years of progressive experience in higher education administration, strategic planning, project management, organizational development, management consulting or related areas. • Professional certification in project management (PMP, Agile, Lean) and/or formal training in change management methodologies. • Demonstrated proficiency with relevant technologies such as project management platforms, A.I. tools, and data reporting systems and dashboards (e.g., PowerBI, Tableau). Hiring Range $95,351.12 - $131,107.80 GW Staff Approach to Pay How is pay for new employees determined at GW? Healthcare Benefits GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs. II. JOB DETAILS Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Division of Student Affairs Family Finance and Business Sub-Family Project Management Stream Individual Contributor Level Level 3 Full-Time/Part-Time: Full-Time Hours Per Week: 40+ Work Schedule: Monday through Friday 8:30am - 5:00pm, with occasional nights and weekends Will this job require the employee to work on site? Yes Employee Onsite Status Hybrid Telework: Yes Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S014563 Job Open Date: 11/11/2026 Job Close Date: If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

Lead revenue reporting, forecasting, and financial analysis while advising commercial teams on performance, pricing, and business trends. | Requires a bachelor's degree in business, accounting, or finance, at least 8 years of FP&A experience, financial reporting systems proficiency, and strong leadership skills. | GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: The Senior Manager, FP&A Commercial Strategy is responsible for leading the company's revenue reporting, forecasting, and analysis supporting strategic decision-making towards top-line performance. This role partners closely with Commercial, Commercial Operations, Market Access, Marketing and Accounting to provide actionable insights into revenue performance, key business drivers, business trends, pricing, and forecast risks and opportunities. Responsible for generating meaningful reporting and analytics in support of commercial execution and effectively communicating those findings across all levels of the organization to drive strong financial decision making. The Sr., Mgr. is also responsible for: Revenue Reporting & Analytics Owns the monthly, quarterly, and annual revenue reporting process. Develops and maintains executive revenue dashboards, KPI scorecards, and performance reporting packages. Analyzes revenue trends, pricing performance, volume drivers, channel performance, and market dynamics. Delivers timely and accurate reporting of actual results versus forecast, budget, and prior-year performance. Identifies key business drivers, risks, opportunities, and variances impacting revenue performance. Forecasting & Planning Leads revenue forecasting processes, including quarterly updates, annual budgets, and long-range planning. Develops and maintain forecasting methodologies and financial models. Evaluates assumptions related to demand, pricing, conversion rates, market growth, and commercial initiatives. Partners with business stakeholders to refine forecasts and improve prediction accuracy. Business Partnership Serves as a strategic finance partner to Commercial, Sales, Marketing and Market Access. Partners with commercial functions to understand and impact revenue, profitability and commercial execution strategies. This includes understanding the drivers of territory performance, competitive positioning and go-to market strategies. Provides financial insight and recommendations to support business decisions and growth initiatives. Supports evaluation of pricing strategies, contract opportunities, and revenue optimization initiatives. Presents analysis and recommendations to leadership teams. Leadership & Process Improvement Supports the short-term planning for the department including headcount, budgeting, training, and systems requirements. Participates in the selection, development, performance appraisal, merit recommendation, and promotion of staff. Lead and mentor finance analysts. Drives continuous improvement initiatives focused on automation, accuracy, and insight generation. Support special projects, strategic initiatives, and executive requests. Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities. Develops and manages schedules and performance requirements of staff. Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements. WHAT YOU’LL NEED: Bachelor’s degree in business administration, accounting, or finance or equivalent combination of education and applicable job experience. CPA and/or MBA, preferred. 8+ years of experience in a financial planning and analysis role with increasing responsibilities for multi-faceted direction and planning. 3+ years of experience in financial management is preferred. Excellent leadership skills and the ability to obtain buy-in from business partners on a wide variety of priorities and goals. Excellent analytical, management, and organizational skills. Excellent verbal and written communication skills and flexibility to function in a fast paced and innovative environment. Knowledge of ERP, accounting and financial reporting systems. Direct experience with Adaptive Planning forecasting software is a plus. Ability to effectively use Microsoft Word, Excel, PowerPoint and Power BI for financial reporting and presentation. Knowledge and experience of U.S. GAAP, Securities & Exchange Commission and Sarbanes Oxley compliance requirements. Ability to lead and work effectively with all levels throughout the organization and across functional lines. Ability to manage multiple priorities and tasks in a dynamic environment, drive organizational efficiencies and maintain a positive outlook and team environment. Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others. Skilled at effectively leading a cooperative team effort and organizing resources to achieve team goals. Able to make and prioritize process and resource decisions based on overall team needs WHEN & WHERE YOU’LL WORK: Remote and/or Hybrid: This position can be Remote and/or Hybrid for candidates that are local to our offices in Del Mar, CA, and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually. COMPENSATION & BENEFITS: The starting base pay range for this position is $155,000 - $185,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here! YOU SHOULD KNOW: Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers. BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! APPLICATION DEADLINE: The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. #LI-Hybrid #LI-Remote #LI-DW1

You would manage congress strategy workplans, timelines, logistics, scientific content, vendors, and cross-functional deliverables for the CNS portfolio. | The role requires a bachelor's degree in a healthcare or scientific discipline, 3–5 years in pharmaceutical or medical communications, strong project management, and familiarity with medical, legal, and regulatory review. | The Manager, Medical Affairs Congress Planning and Execution, is responsible for the hands-on delivery of Otsuka's congress activities within our Global Medical Affairs (GMA) organization, supporting non-promotional scientific communication across our CNS portfolio. This position turns approved congress plans into well-run, on-time, compliant congress deliverables. Position Overview Reporting to the Director, Medical Affairs Congress Strategy and Execution (CNS), the Manager owns the workplans, timelines, and logistics that put approved congress plans into action at scientific congresses. Congress strategy is set by the Director and the Congress Steering Committee; this role operationalizes that strategy by turning it into executable plans, processes, and deliverables, and then delivers them. The ideal candidate is organized, detail-oriented, and comfortable managing many deliverables, vendors, and deadlines at once. Key Responsibilities Congress Execution Operationalize the congress strategy for the CNS portfolio by translating strategic priorities into annual congress plans, workplans, timelines, owners, and deliverables for each congress, then execute against them Maintain the congress calendar and track submission deadlines, embargo dates, registration, and logistics milestones Coordinate day-to-day delivery of Otsuka's scientific presence at congresses, including: Sponsored symposia and educational sessions Investigator meetings and closed sessions Booth build, staffing, and scientific content Press activities and media engagement support Run pre-congress, on-site, and post-congress checklists, and serve as an on-site point of contact as required Manage congress budgets, purchase orders, and invoices, and report spend against plan Manage vendors and agencies, including scopes of work, deliverables, and timelines Support the Congress Steering Committee by preparing agendas and materials and tracking actions Implement virtual and hybrid congress solutions as directed Scientific Content Coordination Coordinate with cross-functional partners to source, route, and finalize presentations and materials Manage the review workflow so congress materials meet compliance standards and data publication embargoes Track content versions and approvals, and deliver final materials to congress teams and vendors on time Coordinate with publication planning to keep congress activities aligned with the publication plan KOL and Investigator Meeting Logistics Coordinate logistics for KOL engagement activities before, during, and after congresses, including speaker and faculty arrangements Organize investigator meetings and advisory boards held with congresses, including agendas, venues, and materials Schedule scientific exchange meetings between Otsuka medical personnel and external experts Tracking and Reporting Maintain trackers and dashboards for congress activities, deadlines, and spend Collect and report congress KPIs and post-congress metrics Prepare post-congress summaries and lessons learned for the team Process Improvement Build and continuously improve the operating processes, templates, and planning cadence that make the congress strategy repeatable across congresses Share congress trends and competitor activity relevant to execution Contribute to best practices for virtual and hybrid congress participation Qualifications Minimum Requirements Bachelor’s degree in nursing, pharmacy, life sciences, public health, or another healthcare/scientific discipline required. A minimum of 3-5 years of experience in pharmaceutical, biotechnology, medical communications, clinical research, or healthcare environments. Demonstrated ability to manage timelines, budgets, and vendors for multiple concurrent projects Experience supporting scientific communications, medical education, congress activities, publications, or Medical Affairs initiatives. Preferred Knowledge, Skills, and Abilities Advanced healthcare or scientific degree preferred (PharmD, RN/BSN, MSN, NP, PA, MPH, PhD, or equivalent) "> ">undefinedExperience in the CNS therapeutic area preferredAbility to understand, interpret, and communicate scientific and clinical data with Medical Affairs stakeholders and healthcare professionals Excellent project management skills, including timeline management, budget tracking, and vendor oversight Strong attention to detail and the ability to manage multiple congresses and deadlines at the same time Familiarity with medical, legal, and regulatory review processes for scientific materials Familiarity with digital and virtual congress platforms Strong written and verbal communication skills, with the ability to work effectively with cross-functional partners and external vendors Ability to interact professionally with key opinion leaders and scientific experts Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $121,103.00 - Maximum $181,125.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline: This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; https://ah-prod.com/multi/videoplayer/player.html?v=6385356920112. Join Our Talent Community: Stay connected with Otsuka by joining our Talent Community. Tell us about your interests, and we’ll notify you about future opportunities that align with your background. https://community.hireez.com/cielo-otsuka/82cb3591 Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting EEAccommodations@otsuka-us.com. Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External. Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Manage complex partner relationships, lead operational improvement projects, advise and train junior colleagues, and resolve escalated customer issues. | Requires at least six years of account management or operations experience in the payments industry, a high school diploma or equivalent, and the ability to influence executive stakeholders; a relevant bachelor's degree is preferred. | Senior Lead Account Executive - Global Partner Operations (Remote-Eligible) The Senior Lead Account Executive provides operational business support for business partners. Key responsibilities include project managing partner onboarding, conducting training on tools and systems, and leading operational projects to implement new products, releases, and solutions. This role is responsible for resolving escalated customer issues and managing operational relationships with large, complex partners. The Senior Lead Account Executive also provides guidance by coaching and training junior team members. Responsibilities Manages unique and complex partners that have strategic importance to the network Acts as a Subject Matter expert on Authorization and settlement applications and other internal systems, tools, and products Leads strategic department projects, supporting other company projects and initiatives Supports leadership team to analyze data and drive improvements that are quantified with metrics Manages the full life-cycle of complex, cross-functional process improvement initiatives with significant impact across multiple departments and partners with customers, internal and external stakeholders, and technical teams to select and prioritize high-value initiatives Identifies and addresses gaps across teams, processes, and systems to mitigate common failure modes and ensures requirements are thoroughly documented, enhancing cross-team collaboration, and evaluating long-term impacts on system capabilities to reduce overall exposure Acts as coach to peers and mentor to junior members and coordinates and facilitates Account Executive training for new and existing account executives Seeks opportunities for improvement within the department, including providing guidance and support on client-impacting issues, looking for a holistic approach to solve across multiple clients Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of account management or operations experience within the payments industry Preferred Qualifications: Bachelor’s Degree in Business, Finance, Information Technology or Engineering 7+ years of account management or operations experience within the payments industry Experience influencing key stakeholders, executive level clients or internal business partners Fluent in Spanish and English Capital One is open to hiring a Remote Employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer) The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $138,100 - $157,700 for Senior Lead Account Executive Riverwoods, IL: $138,100 - $157,700 for Senior Lead Account Executive Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).