The Bug Man

Handle incoming customer calls, answer questions, schedule services, maintain records, and ensure customer satisfaction. | At least 2 years of customer service experience, strong communication skills, CRM proficiency, and ability to work in a fast-paced office environment. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to residential and commercial clients. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services efficiently and professionally. What You'll Do: - You will answer incoming customer calls promptly and courteously. - You will listen attentively to customer concerns and provide accurate information. - You will schedule and coordinate pest control service appointments. - You will maintain detailed and organized customer records. - You will resolve customer issues or escalate them to the appropriate department. - You will support the sales team by providing product and service information. - You will follow up with customers to ensure satisfaction and service quality. - You will contribute to a positive team environment by collaborating with colleagues. What You Bring: - You bring at least 2 years of experience in customer service or call center roles. - You have excellent verbal and written communication skills. - You are proficient with customer relationship management (CRM) software. - You possess strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, non-remote office environment. Bonus Points If You Have: - Experience in the pest control or home services industry. - Bilingual abilities, especially in Spanish. - Familiarity with scheduling and dispatch software. - A friendly and patient demeanor with a customer-first attitude. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team culture. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are the perfect fit for the Customer Service Representative role at The Bug Man. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, maintain records, and ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with scheduling software, and ability to multitask effectively. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to residential and commercial clients. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services, ensuring customer satisfaction and operational efficiency. What You'll Do: - You will answer incoming customer calls promptly and professionally. - You will listen attentively to customer concerns and provide accurate information. - You will schedule pest control services efficiently to meet customer needs. - You will maintain detailed records of customer interactions and service requests. - You will collaborate with field technicians to coordinate service appointments. - You will resolve customer issues or escalate them appropriately. - You will contribute to improving customer service processes and policies. - You will uphold The Bug Man’s commitment to quality and customer satisfaction. What You Bring: - Minimum of 2 years experience in customer service or call center roles. - Strong communication and active listening skills. - Proficiency with scheduling software and basic computer applications. - Ability to multitask and manage time effectively in a fast-paced environment. - Positive attitude and problem-solving mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with CRM systems. - Bilingual abilities. - Previous experience working in a non-remote, office-based customer service role. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are the perfect fit for the Customer Service Representative role at The Bug Man. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, and maintain customer satisfaction. | At least 2 years of customer service experience, strong communication skills, proficiency with scheduling software, and problem-solving abilities. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to homes and businesses. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in ensuring their satisfaction. You will handle incoming calls, address inquiries, and schedule pest control services, contributing to a seamless customer experience. What You'll Do: - You will answer incoming customer calls promptly and professionally. - You will listen attentively to customer concerns and provide accurate information. - You will schedule and coordinate pest control service appointments. - You will maintain detailed records of customer interactions and service requests. - You will resolve customer issues or escalate them to the appropriate department. - You will support the team by providing feedback to improve service processes. - You will ensure compliance with company policies and procedures. What You Bring: - You have at least 2 years of experience in customer service or a related field. - You possess excellent verbal and written communication skills. - You are proficient with basic computer applications and scheduling software. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to multitask and manage time effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with CRM systems and call center technology. - Bilingual skills, especially in Spanish. - A positive attitude and a passion for helping customers. What We Offer: - We offer competitive hourly wages with opportunities for performance bonuses. - We offer comprehensive training and career development programs. - We offer a supportive and friendly work environment. - We offer health benefits and paid time off. - We offer opportunities for advancement within the company. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for The Bug Man team. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, and maintain customer records. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM software, and ability to multitask. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to homes and businesses. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services efficiently. What You'll Do: - You will answer incoming customer calls promptly and professionally. - You will listen attentively to customer concerns and provide accurate information. - You will schedule appointments and coordinate service visits with technicians. - You will maintain detailed records of customer interactions and service requests. - You will resolve customer issues or escalate them to the appropriate department. - You will support the team by providing feedback to improve customer service processes. - You will ensure compliance with company policies and procedures. What You Bring: - Minimum of 2 years experience in customer service or call center roles. - Strong communication and active listening skills. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficiency with customer management software and basic computer skills. - Positive attitude and problem-solving mindset. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with scheduling software and CRM systems. - Bilingual abilities to assist a diverse customer base. - Previous experience working in a non-remote, office-based role. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are a great fit for the Customer Service Representative role at The Bug Man. We look forward to hearing from you!

Serve as the primary contact for customers by answering calls, addressing concerns, scheduling services, and maintaining accurate records. | At least 2 years of customer service experience, strong communication skills, proficiency with CRM software, and a friendly, solution-oriented attitude. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to residential and commercial clients. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in ensuring their concerns are addressed promptly and professionally. Your role is to facilitate communication between customers and our service teams, helping to schedule appointments and provide accurate information. What You'll Do: - You will answer incoming calls from customers with professionalism and empathy. - You will listen carefully to customer concerns and provide clear, helpful responses. - You will schedule pest control services efficiently, coordinating with field technicians. - You will maintain accurate records of customer interactions and service requests. - You will resolve customer issues or escalate them to the appropriate department. - You will provide product and service information to assist customers in making informed decisions. - You will support the team by contributing to a positive and collaborative work environment. What You Bring: - Minimum of 2 years experience in customer service or call center roles. - Strong communication skills, both verbal and written. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficiency with customer management software and basic computer skills. - A friendly, patient, and solution-oriented attitude. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with scheduling software and CRM systems. - Bilingual abilities, especially in Spanish. - Previous experience working in a non-remote, office-based customer service role. What We Offer: - We offer competitive pay and opportunities for performance-based bonuses. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and holiday pay. - We offer ongoing training and career development opportunities. - We offer a supportive team environment with a focus on work-life balance. Ready to Apply? Please submit your resume and a brief cover letter explaining why you would be a great fit for The Bug Man team. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, maintain records, and ensure customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, CRM proficiency, and high school diploma. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to residential and commercial clients. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services, ensuring customer satisfaction and operational efficiency. What You'll Do: - You will answer incoming customer calls promptly and professionally. - You will listen attentively to customer concerns and provide accurate information. - You will schedule and coordinate pest control service appointments. - You will maintain detailed and accurate customer records in our system. - You will resolve customer issues or escalate them to the appropriate department. - You will support the sales team by providing product and service information. - You will follow up with customers to ensure satisfaction and service quality. - You will contribute to a positive team environment by collaborating with colleagues. What You Bring: - Minimum of 2 years experience in customer service or call center roles. - Strong communication and active listening skills. - Proficiency with customer relationship management (CRM) software. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience in the pest control or home services industry. - Bilingual abilities, especially in Spanish. - Familiarity with scheduling software and Microsoft Office Suite. - Conflict resolution and problem-solving skills. What We Offer: - We offer competitive hourly wages with performance bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment with on-site training. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are a great fit for the Customer Service Representative role at The Bug Man. Applications can be sent to careers@thebugman.com or dropped off in person at our office during business hours. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, and maintain customer records. | At least 2 years of customer service experience, strong communication skills, proficiency with CRM software, and problem-solving abilities. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to residential and commercial clients. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services efficiently and professionally. What You'll Do: - You will answer incoming customer calls promptly and courteously. - You will listen attentively to customer concerns and provide accurate information. - You will schedule service appointments based on customer needs and technician availability. - You will maintain detailed records of customer interactions and service requests. - You will resolve customer issues or escalate them to the appropriate department. - You will support the sales team by providing product and service information. - You will contribute to improving customer service processes and procedures. What You Bring: - You bring at least 2 years of experience in customer service or call center roles. - You have excellent verbal and written communication skills. - You are proficient with customer relationship management (CRM) software. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to multitask and manage time effectively in a fast-paced environment. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with scheduling software and call center technology. - Bilingual skills, especially in Spanish. - A positive attitude and a passion for helping customers. What We Offer: - We offer competitive hourly wages with performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment with a focus on teamwork. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are the perfect fit for this role to careers@thebugman.com. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, and maintain customer satisfaction. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM and scheduling tools, high school diploma or equivalent. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to residential and commercial clients. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services, ensuring customer satisfaction and operational efficiency. What You'll Do: - You will answer incoming customer calls promptly and professionally. - You will listen attentively to customer concerns and provide accurate information. - You will schedule and coordinate pest control service appointments. - You will maintain detailed records of customer interactions and service requests. - You will resolve customer issues or escalate them to the appropriate department. - You will support the sales team by providing product and service information. - You will contribute to improving customer service processes and procedures. - You will work collaboratively with team members to ensure seamless service delivery. What You Bring: - Minimum of 2 years experience in customer service or call center roles. - Strong communication and active listening skills. - Proficiency with customer management software and scheduling tools. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and a customer-focused attitude. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with CRM systems like Salesforce or HubSpot. - Bilingual abilities, especially in Spanish. - Basic knowledge of pest control products and services. What We Offer: - We offer competitive hourly wages with performance bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment with on-site training. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are a great fit for the Customer Service Representative role at The Bug Man. Applications can be sent to careers@thebugman.com or dropped off in person at our office during business hours. We look forward to hearing from you!

Handle incoming customer calls, answer questions, schedule services, and maintain customer records. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM software, and ability to multitask. | Job Title: Customer Service Representative Company Overview: The Bug Man is a leading pest control company dedicated to providing effective and environmentally responsible solutions to homes and businesses. With over 20 years of experience, we pride ourselves on exceptional customer service and innovative pest management techniques. Role Overview: As a Customer Service Representative at The Bug Man, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. You will handle incoming calls, address customer inquiries, and schedule pest control services efficiently. What You'll Do: - You will answer incoming customer calls promptly and professionally. - You will listen attentively to customer concerns and provide accurate information. - You will schedule appointments and coordinate service visits with technicians. - You will maintain detailed records of customer interactions and service requests. - You will resolve customer issues or escalate them to the appropriate department. - You will support the team by providing feedback to improve customer service processes. - You will ensure compliance with company policies and procedures. What You Bring: - Minimum of 2 years experience in customer service or call center roles. - Strong communication and active listening skills. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficiency with customer management software and basic computer skills. - Positive attitude and problem-solving mindset. Bonus Points If You Have: - Experience in the pest control or home services industry. - Familiarity with scheduling and CRM software. - Bilingual abilities to assist a diverse customer base. - Previous experience working in a non-remote, office-based role. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and friendly work environment. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are a great fit for the Customer Service Representative role at The Bug Man. We look forward to hearing from you!