Sentry Insurance

Represent insureds in defending claims, manage caseloads through trial, and handle pleadings, discovery, and trial preparation. | Requires a JD, California law license, 2+ years of litigation experience, and skills in depositions, court appearances, and expert witness retention. | As an experienced litigator, you’ll apply your legal skills and experience to represent the interests of Sentry insureds by defending claims made under insurance policies. The ideal candidate for this position will be located in the East Bay, San Jose, or Sacramento area. Depending on qualifications and experience, this position can be filled at either a Trial Attorney or Senior Trial Attorney Level. What You’ll Do As a Trial Attorney, you'll apply your legal skills and experience to represent the interests of Sentry insureds. In additional, you will... • Represent the interest of the insured and Sentry in defending claims, ensuring that there is no conflict of interest between the policyholder and Sentry. • Handle a full caseload of minimally to moderately complex matters representing insureds up to, and including, through trial. • Communicate and report to policyholders and claims associates on the progress of litigation, strategy, and evolution of matters. • Assist in preparing forms for use throughout the department including, but not limited to, pleadings, discovery, jury instructions, dispositive motions, and correspondence. As a Senior Trial Attorney, in addition to the responsibilities of a Trial Attorney, you will... • Handle a full caseload from minimal to highly complex matters through trial. • Handle pleadings, motion practice, depositions, written discovery, expert witness retention and discovery, dispositive motions, and trial preparation and presentation with minimal oversight. • Conduct examinations under oath, sworn statements, and similar non-litigated matters as may be necessary. What it Takes: • Bachelor’s degree and Juris Doctor Degree • 2+ years of related work experience • Experience taking/defending depositions, court appearances, and retaining expert witnesses • Valid license to practice law, in good standing, in the state of California • Successful ability to deal with people where conflict and controversy exist • Ability to self-manage and operate as an attorney with a full caseload and minimal daily oversight • Bilingual preferred What You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office. • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. • Meal Subsidy available for associates who report to an office. • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. • Well-being and Employee Assistance programs • Sentry Foundation gift matching program to encourage charitable giving. • As a Trial attorney, based on experience and qualifications, the pay range for this position on an annual basis is $131,600 - $ 197,400 • As a Senior Trial attorney, based on experience and qualifications, the pay range for this position on an annual basis is $159,120 - $238,800. About Sentry: We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Joe Larsen Talent Acquisition Specialist Joe.larsen@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Provide technical support, analyze system needs, and develop reports for sales management. | Requires 3+ years of experience, knowledge of insurance products and business software, and strong communication skills. | As the Sales Support Analyst Sr, you’ll provide technical support for Sentry systems for our Sales Producers. You will recommend and give process enhancement solutions, complete user acceptance testing, develop and maintain sales reports for management, and provide quality leads for sales. What You'll Do As a key member for our Direct Writer team, you’ll: • Respond to phone calls and emails from business unit users regarding Sentry systems, processes, procedures, and workflows • Consult with the business units to determine system and/or workflow needs and the related requirements • After analysis is complete, draft mockups for IT use in addressing defects and/or creating system enhancements • Complete user acceptance testing on defects and/or enhancements as well as assist with the sales announcement on the changes • May initiate outgoing phone calls to inform clients and prospects of coverage offerings. Verifies and explains coverage types offered to clients and prospects. Responds to incoming requests for quotes. Acts on behalf of agent and assists in gathering information to provide quote. Leverages software to produce mass mailings or multi-media contacts. Tracks details of incoming and outgoing calls • Maintain business reports to regarding Direct Writer products on in force, quotes, and prospects • Leverage a wide range of internal and external data sources to fulfill ad hoc report requests from sales management What it Takes • Associate Degree or equivalent work experience, education emphasis in Information Systems or related discipline strongly preferred • 3+ years of related work experience • Working knowledge of Property & Casualty insurance products, practices & procedures • Demonstrated experience with various business software systems such as CRM, Sales Center (including proposal builder), Echo, CustomerOne, and Systems of Records (PolicyCenter, Fortress and LifePro) • Demonstrated ability to manage work priorities, planning and time management skills • Effective communication, human relations, organizational and analytical skills • Proficient knowledge and skills related to personal computers and software packages, including Microsoft Office with emphasis on Excel, PowerPoint, and Word • Ability to obtain P&C license preferred What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office. • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. • Meal Subsidy available for associates who report to an office. • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. • Well-being and Employee Assistance programs • Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Casey Van Der Geest Casey.VanDerGeest@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Provide quality customer service to insureds and customers by resolving service problems via phone, email, and chat in a contact center environment. | 1-2 years of customer service experience, excellent communication skills, proficiency with multi-channel communication tools, and strong problem-solving abilities. | Job Title: Customer Service Representative Company Overview: Sentry Insurance is a leading provider of insurance solutions with a strong commitment to customer satisfaction and innovation. With decades of experience in the industry, we pride ourselves on delivering reliable and personalized service to our clients across various insurance sectors. Role Overview: As a Customer Service Representative in our Motorcycle customer call center, you will play a vital role in ensuring our insureds and customers receive exceptional service. You will handle inquiries and resolve service issues through multiple communication channels, focusing on quality and customer satisfaction. What You'll Do: - You will respond to customer inquiries via phone, email, and chat promptly and professionally. - You will resolve service problems efficiently, ensuring customer satisfaction. - You will document customer interactions accurately in our systems. - You will collaborate with team members and other departments to address complex issues. - You will maintain up-to-date knowledge of our products and services. - You will contribute to continuous improvement initiatives within the call center. - You will adhere to company policies and compliance standards. What You Bring: - You bring at least 1-2 years of experience in a customer service or call center role. - You have excellent communication skills, both verbal and written. - You are proficient with multi-channel communication tools including phone, email, and chat. - You have strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, team-oriented environment. Bonus Points If You Have: - Experience in the insurance industry or knowledge of motorcycle insurance products. - Familiarity with customer relationship management (CRM) software. - Bilingual abilities or additional language skills. - Previous experience in a quality-focused customer service role. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible scheduling options to promote work-life balance. - We offer employee wellness programs and recognition initiatives. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.sentryinsurance.com/careers. We look forward to hearing from you!

Selling and servicing Sentry's personal and specialty lines insurance products to meet growth, retention, profit, and sales objectives. | Valid Property & Casualty insurance license, at least 2 years of direct sales experience in insurance, strong knowledge of personal and specialty lines, excellent communication skills, and self-motivation. | Job Title: Licensed Direct Sales Representative - P&C Company Overview: Sentry Insurance is a well-established insurance provider known for its commitment to customer service and innovative insurance solutions. With a strong presence across multiple states, Sentry offers a diverse range of products tailored to meet the unique needs of individuals and businesses. Role Overview: As a Licensed Direct Sales Representative - P&C, you will play a crucial role in driving the growth and retention of Sentry’s personal and specialty lines insurance products. Your focus will be on delivering exceptional service while meeting sales and profit objectives. What You'll Do: - You will sell and service Sentry’s specialty lines including Non-Standard Auto and Motorcycle insurance. - You will manage personal lines products such as Homeowners and Auto insurance. - You will develop and maintain strong relationships with clients to ensure retention and satisfaction. - You will meet or exceed sales targets and contribute to the company’s growth objectives. - You will stay informed about product offerings and regulatory requirements across various states. - You will provide expert advice to clients to help them select the best insurance coverage. - You will collaborate with internal teams to resolve client issues and improve service delivery. - You will maintain accurate records and documentation in compliance with company policies. What You Bring: - You have a valid Property & Casualty insurance license. - You possess at least 2 years of direct sales experience in insurance or a related field. - You have strong knowledge of personal and specialty lines insurance products. - You demonstrate excellent communication and interpersonal skills. - You are self-motivated with a proven track record of meeting sales goals. - You have the ability to work independently and as part of a team. Bonus Points If You Have: - Experience with Non-Standard Auto and Motorcycle insurance sales. - Familiarity with multi-state insurance regulations. - Proficiency in CRM software and sales tracking tools. - Additional insurance certifications or designations. What We Offer: - We offer competitive salary and commission structures. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? To join our team at Sentry Insurance as a Licensed Direct Sales Representative - P&C, please submit your resume and cover letter through our careers portal or email them directly to our HR department. We look forward to hearing from you!

Quoting insurance policy premiums to incoming sales prospects while providing excellent customer service to new and existing customers. | Valid Property and Casualty insurance license with at least 2 years of experience in insurance sales or related customer service roles. | Job Title: Licensed Sales Representative Company Overview: Sentry Insurance is a well-established insurance provider known for its commitment to customer service and innovative insurance solutions. With a strong presence across multiple states, Sentry Insurance prides itself on fostering a supportive work environment and delivering tailored insurance products to meet diverse client needs. Role Overview: As a Licensed Sales Representative, you will play a crucial role in driving new business by quoting insurance policy premiums to incoming sales prospects. You will provide exceptional customer service to both new and existing customers, ensuring their insurance needs are met with professionalism and care. This role offers flexibility with options to work from a Sentry office location or remotely from home. What You'll Do: - You will quote insurance policy premiums accurately to incoming sales prospects. - You will provide excellent customer service to new and existing customers. - You will assess customer needs and recommend appropriate Property and Casualty insurance products. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with team members to meet sales targets and improve customer satisfaction. - You will stay informed about industry trends and product updates to better serve clients. - You will handle customer inquiries and resolve issues promptly and professionally. - You will ensure compliance with all regulatory and company policies. What You Bring: - You have a valid Property and Casualty insurance license. - You have at least 2 years of experience in insurance sales or a related customer service role. - You possess strong communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office Suite. - You have excellent problem-solving abilities and attention to detail. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Knowledge of Sentry Insurance products and services. - Additional insurance licenses or certifications. - Proven track record of meeting or exceeding sales targets. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance. - We offer flexible work arrangements including remote work options. - We offer professional development and training opportunities. - We offer a supportive and inclusive company culture. Ready to Apply? To apply, please submit your resume and cover letter through our careers page at www.sentryinsurance.com/careers or email your application to recruiting@sentryinsurance.com. We look forward to hearing from you!

Provide quality customer service to insureds and customers by resolving service problems via phone, email, and chat in a contact center environment. | At least 2 years of customer service experience, excellent communication skills, proficiency with customer service software, strong problem-solving abilities, and empathy. | Job Title: Customer Service Representative Company Overview: Sentry Insurance is a leading provider of insurance solutions with a strong commitment to customer satisfaction and innovation. With decades of experience in the industry, we pride ourselves on delivering reliable and personalized service to our clients across various insurance sectors. Role Overview: As a Customer Service Representative in our Motorcycle customer call center, you will play a vital role in ensuring our insureds and customers receive exceptional service. You will handle inquiries and resolve service issues through multiple communication channels, focusing on quality and customer satisfaction. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will resolve service problems efficiently, ensuring customer concerns are addressed to their satisfaction. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with team members and other departments to provide comprehensive solutions. - You will stay informed about our products and services to assist customers effectively. - You will contribute to continuous improvement initiatives to enhance customer experience. - You will adhere to company policies and compliance standards in all interactions. What You Bring: - You bring at least 2 years of experience in a customer service role, preferably in an insurance or call center environment. - You have excellent communication skills, both verbal and written. - You are proficient with customer service software and multi-channel communication tools. - You possess strong problem-solving abilities and attention to detail. - You demonstrate empathy and patience when dealing with customers. Bonus Points If You Have: - Experience specifically in motorcycle insurance or related insurance products. - Familiarity with CRM systems such as Salesforce. - Bilingual abilities or additional language skills. - Previous experience in a high-volume call center environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible scheduling options to promote work-life balance. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team at Sentry Insurance as a Customer Service Representative, please submit your resume and cover letter through our careers page or email them directly to hiring@sentryinsurance.com. We look forward to hearing from you!

Selling and servicing Sentry's personal and specialty lines insurance products to meet growth, retention, profit, and sales objectives. | Valid Property & Casualty insurance license with at least 2 years of direct sales experience in the insurance industry and strong knowledge of personal and specialty lines products. | Job Title: Licensed Direct Sales Representative - P&C Company Overview: Sentry Insurance is a well-established insurance provider known for its commitment to customer service and innovative insurance solutions. With a strong presence across multiple states, Sentry offers a diverse range of products tailored to meet the unique needs of individuals and businesses. Role Overview: As a Licensed Direct Sales Representative - P&C, you will play a critical role in driving the growth and retention of Sentry’s personal and specialty lines insurance products. Your focus will be on delivering exceptional service while meeting sales and profit objectives. What You'll Do: - You will sell and service Sentry’s specialty lines including Non-Standard Auto and Motorcycle insurance. - You will manage personal lines products such as Homeowners and Auto insurance. - You will develop and maintain strong relationships with clients to ensure retention and satisfaction. - You will meet or exceed sales targets and contribute to the company’s growth objectives. - You will stay informed about product offerings and regulatory requirements across various states. - You will provide expert guidance to clients on coverage options and policy details. - You will collaborate with internal teams to resolve client issues promptly. - You will maintain accurate records and documentation in compliance with company policies. What You Bring: - You have a valid Property & Casualty insurance license. - You bring at least 2 years of direct sales experience in the insurance industry. - You possess strong knowledge of personal and specialty lines insurance products. - You demonstrate excellent communication and interpersonal skills. - You are self-motivated with a proven track record of meeting sales goals. - You have the ability to manage multiple client accounts effectively. Bonus Points If You Have: - Experience selling Non-Standard Auto or Motorcycle insurance. - Familiarity with multi-state insurance regulations. - Proficiency with CRM software and sales tracking tools. - Additional insurance licenses or certifications. What We Offer: - We offer competitive salary and commission structures. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? To join our team at Sentry Insurance, please submit your resume and cover letter through our careers portal or email them directly to our recruitment team. We look forward to hearing from you!

Quoting insurance policy premiums to incoming sales prospects while providing excellent customer service to new and existing customers. | Valid Property and Casualty insurance license with at least 2 years of experience in insurance sales or related customer service roles. | Job Title: Licensed Sales Representative Company Overview: Sentry Insurance is a well-established insurance provider known for its commitment to customer service and comprehensive coverage options. With a strong presence across multiple states, Sentry Insurance prides itself on delivering tailored insurance solutions that protect individuals and businesses alike. Role Overview: As a Licensed Sales Representative, you will play a crucial role in connecting with prospective and existing customers to provide accurate insurance quotes and exceptional service. This position offers flexibility with options to work from a Sentry office location or remotely from home. What You'll Do: - You will quote insurance policy premiums to incoming sales prospects accurately and efficiently. - You will provide excellent customer service to both new and existing customers, ensuring their needs are met. - You will assist customers in understanding their insurance options and coverage details. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with team members and management to meet sales targets and improve service quality. - You will stay informed about industry trends and product updates to better serve customers. - You will handle customer inquiries and resolve issues promptly and professionally. What You Bring: - You have a valid Property and Casualty insurance license. - You possess at least 2 years of experience in insurance sales or a related customer service role. - You have strong communication and interpersonal skills. - You are proficient with computer systems and CRM software. - You demonstrate excellent organizational skills and attention to detail. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Knowledge of Sentry Insurance products and services. - Proven track record of meeting or exceeding sales goals. - Additional insurance licenses or certifications. What We Offer: - We offer competitive salary and commission structures. - We offer flexible work arrangements including remote work options. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sentryinsurance.com/careers or email your application to recruiting@sentryinsurance.com. We look forward to hearing from you!

Provide quality customer service and resolve service problems in a contact center environment via phone, email, and chat. | At least 2 years of customer service experience, proficiency with CRM software, excellent communication skills, and strong problem-solving abilities. | Job Title: Customer Service Representative Company Overview: Sentry Insurance is a leading provider of insurance solutions with a strong commitment to customer satisfaction and innovation. With decades of experience, we specialize in delivering tailored insurance products and exceptional service to our clients across various industries. Role Overview: As a Customer Service Representative in our Motorcycle customer call center, you will play a vital role in ensuring our insureds and customers receive top-quality service. You will handle inquiries and resolve service issues through multiple communication channels, focusing on delivering a seamless and positive customer experience. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will resolve service problems efficiently, ensuring customer satisfaction and retention. - You will document customer interactions accurately in our systems. - You will collaborate with team members and other departments to address complex issues. - You will maintain up-to-date knowledge of our products, policies, and procedures. - You will contribute to continuous improvement initiatives to enhance service quality. - You will meet or exceed performance metrics and quality standards. What You Bring: - You bring at least 2 years of experience in a customer service or call center role. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and multi-channel communication tools. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to manage multiple tasks and prioritize effectively. Bonus Points If You Have: - Experience in the insurance industry, particularly with motorcycle insurance. - Familiarity with claims processing and policy administration. - Bilingual skills or additional language proficiency. - Previous experience working in a remote or hybrid call center environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and recognition initiatives. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.sentryinsurance.com/careers. We look forward to welcoming you to our team!