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Kenneth Brown Agency

Sales Customer Rep (Remote)

Kenneth Brown AgencyAnywherecontractor
View Job
Compensation$Not specified

As a Remote Sales Customer Representative, you will engage with pre-qualified clients to build trusting relationships and guide them in making informed financial decisions. Your role includes presenting customized financial solutions and managing client interactions through a CRM system. | Candidates should be exceptional virtual communicators who can convey complex financial concepts clearly. They must also be self-reliant, proactive in finding solutions, and genuinely passionate about advocating for clients' financial futures. | Tired of the daily commute? Connect with us at Kenneth Brown Agency and thrive in a remote position that values your expertise and offers genuine autonomy. Ready to redefine your professional journey? Kenneth Brown Agency is seeking highly driven Remote Sales Customer Representative professionals to join our thriving remote sales force. This isn't just another work-from-home opportunity; it's a chance to truly empower individuals and families, guiding them towards crucial financial security with solutions like Life Insurance, IUL, and Annuities. If you're a relationship builder who thrives on independence and direct impact, let's talk. Your Contribution as a Remote Sales Customer Representative: As a key player, you'll be the pivotal connection, guiding clients toward astute financial decisions. Your day-to-day will involve: Client Cultivation: Engaging virtually with our pre-qualified clients to forge lasting, trusting relationships. Insightful Discovery: Diving deep into clients' individual situations and aspirations to pinpoint their unique financial needs. Strategic Guidance: Articulating customized solutions for Life Insurance, Indexed Universal Life (IUL), and Annuities through engaging virtual presentations. End-to-End Empowerment: Seamlessly navigating clients from their initial inquiry all the way through successful plan implementation. Optimized Operations: Utilizing our CRM system to meticulously manage interactions and streamline your workflow. Why This Opportunity Is Unmatched: Performance-Driven Earnings: Your dedication directly propels your income with an unlimited commission structure. Total Work-Life Integration: Enjoy the freedom to design your own flexible remote schedule from your comfortable home. Focused Engagement: Work exclusively with warm leads – no cold calling required, allowing you to concentrate on building rapport. Accelerated Growth: Benefit from comprehensive training, cutting-edge tools, and dedicated mentorship to propel your career. Connected Community: Become part of a collaborative network of peers committed to shared success. Holistic Support: Explore opportunities for life insurance and healthcare benefits to secure your well-being. We're Searching For Individuals Who Are: Exceptional Virtual Communicators: Adept at building rapport and conveying complex financial concepts clearly in a remote setting. Highly Self-Reliant & Accountable: Thrive independently and take full ownership of their results from a home-based environment. Proactive Solution Architects: Results-oriented and dedicated to devising optimal financial solutions for clients. Genuine Client Advocates: Passionate about making a profound, positive impact on clients' financial futures. Important Consideration: This is a 1099 independent contractor position. Compensation is exclusively commission-based. Ready to seize command of your career trajectory in a thriving remote sales landscape? Discover this exciting opportunity and apply today!

Sales
Customer Service
Virtual Communication
Relationship Building
Financial Solutions
Life Insurance
Annuities
CRM Management
Proactive Problem Solving
Client Advocacy
Independent Work
Mentorship
Training
Financial Security
Engagement
Trust Building
Direct Apply
Posted 1 day ago
Jellyfish

Manager, Software Engineering (Backend)

JellyfishAnywherefull-time
View Job
Compensation$130K - 180K a year

Lead and manage engineering teams to support infrastructure and SaaS platform development while driving technical and process improvements. | Experience building and leading engineering teams, strong communication skills, technical leadership, and a passion for continuous learning and team culture. | Jellyfish is maturing, and after a year of record growth, we’re expanding our Engineering team! We’re looking for an Engineering Manager who is passionate about making an impact and playing a role in helping us scale. Our Engineering Managers are leaders who support engineers across delivery teams and embed with a single delivery team to help them move from forming to performing and achieve their full potential. Let's talk about what you'll do: Lead an engineering team responsible for supporting our development, staging, and production infrastructure and expanding its capabilities. Support other teams with observability, technical enablement, and incident support. Directly manage engineers on your team and may matrix-manage other engineers in the organization as needed. Partner with other EMs, team leads, and product managers to identify the highest impact opportunities and align your team's efforts to overall company strategy Provide a voice in technical decision making through architecture, design, code review, etc. Drive continuous improvement in your team’s process, delivery, and quality Work with other engineering leaders Actively promote a culture supportive of growth and inclusion Let’s talk about what you need to excel: Strong interest or experience building and leading teams developing SaaS platforms, including shaping team structures and ways of working Ability to communicate clearly and effectively to technical and non-technical audiences, at all levels from peer collaborators to an executive audience or customers. Great at asking questions, figuring out what needs to be done, building consensus, and executing Love of learning new things and teaching others what you know Excited about data, and measuring and quantifying the things that make successful engineering teams A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must. Occasional travel may be required. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. Let’s talk about us! This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.

Engineering management
Team leadership
SaaS platform development
Technical decision making
Process improvement
Cross-functional collaboration
Direct Apply
Posted 1 day ago
Dexian DISYS

Solution Architect - .Net

Dexian DISYSAnywherecontractor
View Job
Compensation$164K - 166K a year

Design and oversee scalable technology solutions, optimize applications, drive cloud adoption, and support IT teams with architecture and troubleshooting. | Bachelor's degree, 10 years IT experience including 5 years with cloud solutions and front-end development, proficiency in .NET and MS apps, SAP preferred. | Solution Architect - .Net 100% Remote 6 + Months $79 - $80/HR Role Overview: Design and oversee scalable technology solutions across integrations, web portals, APIs, and insurance IT platforms. Ensure application viability, standardize development processes, and align with Enterprise Architecture. Collaborate with stakeholders, vendors, and development teams to deliver secure, innovative solutions. Key Responsibilities: Develop and maintain on-prem and cloud application architectures. Optimize applications and create technology roadmaps. Drive cloud adoption and innovation. Ensure solutions follow enterprise standards and best practices. Support IT teams with architecture, automation, and troubleshooting. Skills & Experience: Proficient in MS apps, .NET; SAP preferred. Experience with financial/trading platforms. Education & Experience: Bachelor's in IT or related field. 10 years IT experience, 5 with cloud solutions and front-end development. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

MS apps
.NET
SAP
Cloud solutions
Front-end development
Verified Source
Posted 1 day ago
VP

Director of Customer Relations (Power)

Vantage Point SolutionsAnywherefull-time
View Job
Compensation$Not specified

The Director of Customer Relations will build and maintain strong relationships with key decision-makers at power providers while identifying opportunities and addressing challenges. This role also involves delivering exceptional customer service and collaborating with the sales team to pursue new business opportunities. | Candidates must have a bachelor's degree in a relevant field and at least 5 years of experience in the power industry. Strong understanding of industry dynamics, excellent communication skills, and the ability to travel are essential. | Director of Customer Relations (Power) Overview: As the Director of Customer Relations, you will be responsible for fostering and maintaining strong relationships with our existing and potential power provider clients in the west. You will play a crucial role in identifying opportunities, addressing challenges, and driving customer satisfaction. PLEASE NOTE: **Position requires a high degree of travel. Responsibilities: Customer Relationship Management: Build and maintain strong relationships with key decision-makers at power providers. Proactively identify customer needs and anticipate potential challenges. Deliver exceptional customer service and exceed customer expectations. Resolve customer issues and complaints promptly and effectively. Business Development: Identify and pursue new business opportunities within the assigned region. Develop and execute strategic plans to grow the customer base and increase revenue. Collaborate with the sales team to generate leads and close deals. Industry Knowledge: Stay up-to-date on industry trends and regulatory changes. Identify opportunities for innovation and improvement. Represent the company at industry events and conferences. Qualifications: Bachelor's degree in Business Administration, Engineering, or a related field. 5+ years of experience in the power industry. Strong understanding of the power industry, including technology, regulations, and market dynamics. Proven track record of building and maintaining strong customer relationships. Excellent communication and interpersonal skills. Strong leadership and problem-solving skills. Ability to travel within the assigned region. If you are a passionate and results-oriented individual with a strong customer focus, we encourage you to apply. Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). EEO Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

Customer Relationship Management
Business Development
Industry Knowledge
Communication
Interpersonal Skills
Leadership
Problem-Solving
Customer Service
Direct Apply
Posted 1 day ago
Opus1

Senior UX Designer

Opus1Anywherefull-time
View Job
Compensation$Not specified

Define and drive the end-to-end information architecture and user journey mapping for Opus1's products. Collaborate cross-functionally to deliver intuitive features that enhance user experience and support customer engagement. | Candidates should have 7+ years of UX design experience, with at least 3 years in a senior role leading design initiatives. Expertise in information architecture and user research, along with strong communication skills and a passion for the performing arts, is preferred. | Senior UX Designer Location: Remote (U.S.) Reports to: VP of Product About Opus1 Opus1 is building the platform that powers the next generation of performing arts education. We help music schools manage, grow, and engage their communities through modern, intuitive software that connects administrators, instructors, and students. We’re a fast-growing, early-stage startup with a quickly scaling team that’s passionate about enabling creative education to thrive. If you’re excited by the idea of building structure out of ambiguity, shipping products that directly support creative communities, and shaping the foundation of a high-performing product org, you’ll fit right in. The Role We’re looking for a Senior UX Designer to shape the next stage of Opus1.io’s growth as we expand deeper into the performing arts market, including a major push into dance. You’ll be the primary designer and principal voice for user experience, weaving together our fragmented design systems, setting new standards for information architecture, and establishing a robust research culture. Reporting directly to the VP of Product, you’ll work cross-functionally with engineering, product management, and other user-facing teams to deliver intuitive, engaging features that delight our users and support both our current and future customer base. This is a high-impact, hands-on role for a Senior Designer who thrives in fast-paced, high-growth environments, enjoys both defining processes and driving execution, and is excited to lay the foundation for a growing UX function. What You’ll Do Define and drive the end-to-end information architecture and user journey mapping for our products. Standardize and streamline our existing design systems, consolidating legacy approaches into a cohesive, scalable framework. Interview users, lead usability testing, and advocate for iterative design improvements based on user and stakeholder feedback. Establish and lead user research and usability interview practices. Translate user research findings into actionable design solutions, creating wireframes, prototypes, and high-fidelity designs primarily using Figma. Lead usability testing and advocate for iterative design improvements based on user and stakeholder feedback. Identify high value areas of the application that are not intuitive and, in tandem with PM prioritization and Engineering feasibility, recommend frictionless workflows to improve adoption. Manage and mentor contractors (and, in the future, additional ICs), ensuring quality and consistency across all user touchpoints. Collaborate closely with Product Management, Engineering, Customer Success, and Marketing to ensure seamless handoffs, prioritized user needs, and stakeholder alignment. Design for both non-technical users and sophisticated administrators in the performing arts space, developing experiences for web and mobile applications. Lead usability testing and advocate for iterative design improvements based on user and stakeholder feedback. What We’re Looking For 7+ years of UX design experience with at least 3 years successfully leading design initiatives or projects as a senior or lead IC. Demonstrated expertise in information architecture, user journey mapping, and design system standardization for SaaS or B2B2C products. Proven ability to create and implement user research and usability testing programs from the ground up. Mastery of Figma and familiarity with other design and prototyping tools. Strong communication skills and the ability to effectively collaborate across disciplines and levels of seniority. Experience mentoring or managing other designers or contractors, with a willingness to take on more formal leadership as the function grows. Passion for the performing arts or experience in education/creative industries is a plus. Must be based in the US and comfortable working fully remote Why Join Us Impact and ownership: You’ll play a defining role in how thousands of owners, managers, educators, students, and parents experience Opus1 Rapid growth: We’re scaling fast, which means constant opportunities to take on new challenges and shape the future of the product Culture of trust: Work with a transparent, thoughtful leadership team that values autonomy and alignment over bureaucracy Creative mission: Help empower the next generation of musicians, singers, and dancers with technology that supports their passion. Fully remote: Work from anywhere in the U.S., with a distributed team that values flexibility and outcomes

UX Design
Information Architecture
User Journey Mapping
Design System Standardization
User Research
Usability Testing
Figma
Collaboration
Mentoring
Creative Industries
Education
Prototyping
Wireframing
Stakeholder Alignment
Mobile Applications
Web Applications
Direct Apply
Posted 1 day ago
Apple

Operations Systems Software Developer - iPhone Product Operations

AppleCupertino, CAfull-time
View Job
Compensation$110K - 140K a year

Administer key systems, build and manage automation projects, support database queries, collaborate with cross-functional teams, and report project status. | 7+ years in automation or application development in manufacturing or operations, proficiency in Java, JavaScript, TypeScript, SQL databases, web application elements, RESTful APIs, and willingness to travel internationally. | Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s iPhone Operations Systems Architecture Team, which sits at a unique intersection of manufacturing, automation, and final assembly- allows individuals broad insight and impact to the iPhone production line and beyond. We play a meaningful role in finding ways to optimize the manufacturing process by identifying and implementing innovative ways of collecting data and streamlining new product introduction. Do you enjoy automating tools and cross-system engagements to optimize user time? Do you want to make meaningful, visible contributions to a high-impact, high-performance team at Apple? As a member of iPhone Product Operations, you’ll drive and own software solutions and critical systems administration to enable next-generation factory engagements. Description This dynamic and fast paced role continually elevates and adapts our applications to the ever-evolving business needs. This role will focus on systems administration and programatic automation, with 30 - 50% of the role heavily concentrated on automating or replacing user engagements in web applications with web automation, RPA, APIs and/or eventing. Up to 50% of the role will focus on manual administration of critical software systems, with the balance of available time focused on forward-looking application development and Program Management. A successful Systems Software Developer is a self-starter, organized and goal-oriented; can turn an open-ended challenge into a clear, explainable plan; uses data to motivate decisions; communicates with ease at all levels; and has a strong drive to understand both the problem and the context when making decisions.","responsibilities":"Administering key systems to drive necessary business processes, and building, managing, and executing automation projects to eliminate engagements that can be readily automated. Supporting and modifying queries against databases including PostgreSQL, MySQL, Snowflake and others as necessary to support changing data and structure in established data pipelines. Working alongside a team of application developers, attending and sometimes hosting standup and backlog grooming, demoing and reviewing code submissions before promotion to production. Identifying incremental or completely new system needs, seeking appropriate, aligned solutions and proposing and motivating those solutions as projects. Formally reporting status and progress to the OSA team, users, and management (occasionally to VP level). Collaborating with engineering and robotics specialists, data scientists and analysts, Contract Manufacturers, Logistics Providers, and various partners to execute projects to completion Preferred Qualifications Ability to evaluate and ideally contribute code in Java, JavaScript and TypeScript, with React experience a plus. Experience querying SQL databases such as MySQL or PostgreSQL; experience with Snowflake a plus. Preferred experience with elements of web applications, including web design, application wire-framing, and Agile project management. Experience with RESTful practices and streaming/eventing platforms such as Kafka or RabbitMQ in support of applications and/or data pipelines. Proven track record of owning and delivering on projects. Minimum Qualifications 7+ years project experience and interest in automating application interactions and building applications or services in manufacturing, supply chain, or large scale operations. Bachelor's degree in Computer Science, Computer Engineering, Data Science/Engineering, Electrical Engineering, Mechanical Engineering, Industrial Engineering or similar technical field. Willingness and ability to travel internationally up to 10-15% Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Project Management
SQL
Python
Data Governance
AI/ML Strategy
Operational Systems Design
Executive Communication
Verified Source
Posted 1 day ago
AG

Enrollment Specialist

AO Globe LifeAnywherefull-time
View Job
Compensation$90K - 120K a year

Conduct virtual meetings with veterans and their families to present tailored insurance options. Guide clients through the enrollment process and ensure proper documentation and follow-up. | Ideal candidates include veterans or military spouses with a background in sales or customer service. Strong communication skills and self-motivation are essential. | Employment Type: Full-Time; Flexible Schedule Location: 100% Remote US Only Compensation: $90,000–$120,000/year Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals AO Globe Life is expanding its remote team and looking for mission-driven professionals to join as Benefit Managers for the veteran market. In this fully remote role, you'll conduct virtual consultations and help clients access life, accident, and supplemental benefits. Key Responsibilities: Conduct virtual meetings with veterans and their families Present insurance options tailored to each situation Guide clients through enrollment Ensure proper documentation and follow-up Attend team development sessions Benefits and Support: All leads provided—no cold calling Remote work with flexible hours Weekly pay + performance bonuses Equity opportunity (3%) Leadership and advancement potential Full licensing support and training Ideal Background: Veterans or military spouses Sales or customer service professionals Strong communicators and self-starters

Strong Communicators
Self-Starters
Sales
Customer Service
Direct Apply
Posted 1 day ago
PG

Phone Survey Operations Quality Associate - Bilingual (Spanish & English)

Press GaneyAnywherefull-time
View Job
Compensation$17.79 - 18.2 hour

The Phone Survey Operations Quality Associate will oversee quality within the survey products and conduct quality audits and live monitoring for Call Centers. This role is critical for ensuring service delivery excellence and continuous improvement in Survey Operations. | Candidates must be bilingual in Spanish and English and detail-oriented with the ability to learn quickly. Prior experience in quality improvement or call centers is a plus, along with knowledge of HIPAA privacy rules. | PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. Job Description The Phone Survey Operations Quality Associate - Bilingual (Spanish & English) position will oversee and foster an environment of 100% quality within the Press Ganey / Forsta enterprise with delivery of survey products. This position will serve a critical role in ensuring quality of the organizational impacts of surveying with enterprise-wide collaboration to ensure production service excellence is being obtained. The Phone Survey Operations Quality Associate - Bilingual (Spanish & English) will be conducting quality audits and live silent monitoring in Spanish and English for the Call Centers, identifying recurring issues, sending communication on issues, and resolutions to ensure 100% accuracy of our service delivery. A key measure for this position will be meeting audit and monitoring quotas, and the continuous improvement of Survey Operations delivery. Duties and Responsibilities Perform accurate Quality Audits via two different platforms and use departmental standards while communicating their findings back to the Interviewer and Supervisory team at the Call Centers Attentively listening to live and recorded phone conversations during Phone survey administration Entering all quality data accurately into multiple spreadsheets and software Learn all Phone protocols and Best Practice rules and apply them accordingly Effectively and professionally communicate quality feedback found to the Phone Interviewer, Supervisor, and Phone Quality Management team Assist in creating Standard Work Instructions (SWI’s) of their duties Assist in the mentoring and training of new hires Sharing ideas at Best Practice meetings for Call Center quality Be a resource for the Phone Centers to help with Phone Incident Management cases Utilization of Outlook templates and MS Word to communicate quality incidents and opportunities to improve Assisted in client requested audits and inquiries from the PG CAHPS & Regulated teams Work on special projects with leadership Other duties as assigned Qualifications Bilingual in Spanish and English is required Detail-oriented, team player, and ability to learn new skills and systems quickly Prior process documentation, quality improvement, or call center experience is a plus Knowledge of HIPAA privacy rules is a plus Comfortable use of MS Office Suites, which include Excel, Word, Outlook, Teams, and Power Point is required Prior experience using Salesforce, BP Express, Voxco, Noble, iCATI, and Harmony is a plus Ability to communicate professionally, effectively, factually, and thoroughly to teammates, upper management, and cross functional teams via video calls, emails, or MS Teams chats Use of demonstrated analytical skills to identify, research, and solve complex problems with a sense of urgency Access to stable internet connection and a private, quiet working environment Education: High school, or equivalent degree required . Special Working Conditions Overtime may be mandatory to accomplish departmental goals. Weekend work is a possibility during large volumes of work, and to maintain team goals. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This position is 100% remote and the expected base hourly rate for this position is $17.79 p/h to $18.20 p/h. Offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary, we offer a competitive benefits package. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/ PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. To work #bettertogether, we operate with a hybrid working mode in the United States (US). For those near a US hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. Our current hub locations are in Chicago, IL, Boston, MA, and South Bend, IN. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Bilingual
Detail-Oriented
Team Player
Quality Improvement
Call Center Experience
HIPAA Knowledge
MS Office
Salesforce
Analytical Skills
Communication Skills
Direct Apply
Posted 1 day ago
CC

Business Analyst III - power query, macros, data modeling

Centene CorporationAnywherefull-time
View Job
Compensation$69K - 124K a year

Analyze and interpret business needs to improve processes, support implementations, coordinate training, and ensure operational performance. | Bachelor's degree or equivalent, 4-6 years business process or data analysis experience preferably in healthcare, project management experience preferred, and skills in power query, trend analysis, data modeling, and macros highly preferred. | You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Perform various analysis and interpretation to link business needs and objectives for assigned function. Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems Identify and analyze user requirements, procedures, and problems to improve existing processes Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations Identify ways to enhance performance management and operational reports related to new business implementation processes Coordinate with various business units and departments in the development and delivery of training programs Develop, share, and incorporate organizational best practices into business applications Diagnose problems and identify opportunities for process redesign and improvement Formulate and update departmental policies and procedures Serve as the subject matter expert on the assigned function product to ensure operational performance Performs other duties as assigned Complies with all policies and standards Education/Experience: Bachelor’s degree in related field or equivalent experience. 4-6 years of business process or data analysis experience, preferably in healthcare. Project management experience preferred. Experience with power query, trend analysis, data modeling and macros highly preferred. Pay Range: $68,700.00 - $123,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act Thanks for your interest in Centene and its subsidiary companies. We’re so glad that you’ve decided to fill out an application and take the next step to find your purpose. Also, we’re here to help support you on your candidate journey. Should you need an accommodation, please email recruiting@centene.com. Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.

Business Process Improvement
Data Analysis
Root Cause Analysis
Workflow Mapping
Operational Efficiency
Requirements Analysis
Stakeholder Engagement
Project Management
Direct Apply
Posted 1 day ago
Cohesity

Senior Director, AI Business Value Consulting

CohesitySanta Clara, CAfull-time
View Job
Compensation$308K - 385K a year

Lead and build a team of AI Business Value Consultants to drive AI adoption and measurable business impact for enterprise customers. | 7+ years in business value consulting or advisory roles with proven leadership, strong AI technology understanding, and experience engaging C-level executives. | Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. Cohesity is seeking a visionary leader to build and scale our AI Business Value Consulting practice. This role is dedicated to ensuring our customers discover, realize, and maximize value from Cohesity's AI-powered solutions. You will lead a team of Business Value Consultants who serve as trusted advisors, helping enterprise customers understand and quantify the transformative impact of AI on their business outcomes. About The Role This is a unique leadership opportunity focused on customer success and value realization. You will be responsible for building a high-performing team that drives AI adoption through education, advisory services, and measurable business impact. Your team will work at the intersection of technology and business strategy, helping customers understand how AI can reduce total cost of ownership (TCO), improve productivity, enhance security posture, and deliver competitive advantage. Key Responsibilities Leadership & Team Development • Build, lead, and mentor a team of AI Business Value Consultants dedicated to customer success • Foster a culture of customer obsession, consultative excellence, and continuous learning • Develop frameworks and methodologies for demonstrating and measuring AI business value • Align team objectives with customer outcomes and company strategic goals Customer Value Realization • Serve as a trusted advisor to CxO-level stakeholders on AI-driven business transformation • Guide customers through value discovery, business case development, and ROI measurement • Engage deeply with strategic accounts to ensure successful AI adoption and expansion • Educate customers on how AI integrates with their IT and cybersecurity environments to deliver productivity and TCO benefits • Develop and deliver executive-level value assessments, business case analyses, and success metrics Strategic Advisory & Enablement • Create tools, frameworks, and resources that enable customers to quantify AI business impact • Work with customers to identify use cases that deliver the highest business value • Drive customer satisfaction and long-term strategic relationships through value-focused engagement • Ensure customers can articulate the business value of Cohesity's AI solutions to their stakeholders Cross-Functional Collaboration • Partner with Sales teams to support customer conversations with value-based insights and business justification • Collaborate with Product and Marketing to translate customer value insights into compelling messaging and positioning • Work with Product teams to provide customer feedback on AI capabilities, value drivers, and market needs • Act as the voice of the customer in internal discussions about AI strategy and roadmap priorities Thought Leadership • Think strategically about how AI creates business value across different industries and use cases • Build and convey compelling value propositions tailored to customer business objectives • Develop best practices for measuring and communicating AI business outcomes • Represent customer value perspectives in strategic planning and go-to-market initiatives Basic Qualifications • 7+ years of experience in business value consulting, customer success, or advisory roles in software, cloud, or SaaS markets • Proven success engaging with C-level executives and building business cases for technology investments • Strong understanding of AI technologies and their business applications across IT infrastructure and cybersecurity • Demonstrated ability to lead high-performing customer-facing teams • Track record of developing frameworks and methodologies for measuring business value and ROI • Excellent analytical skills with ability to translate technical capabilities into business outcomes Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. Pay Range : $308,000.00-$385,000.00 The compensation noted above is based on an annualized hourly rate assuming normal full-time employment. Current pay transparency shows the OTE (On-Target Earnings) for commission-based roles. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

AI Business Value Consulting
Customer Success Leadership
C-level Stakeholder Engagement
AI Technologies
Business Case Development
ROI Measurement
Team Building and Mentoring
Strategic Advisory
Cross-Functional Collaboration
Thought Leadership
Verified Source
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