Apple

Oversee discovery programs, develop strategies, and improve legal operations and workflows. | Minimum 8+ years of discovery or legal project management experience, strong technology aptitude, and leadership skills. | Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal industry and a passion for innovation? As a part of our discovery & operations team, you’ll help provide legal support for all our products and businesses. Working for a company that invents entire categories and industries means you’ll be challenged to creatively apply your deep operational expertise to rare and often unexplored aspects of the legal industry. We are looking for a Manager to lead our Strategic Programs team, supporting discovery and operations in the legal department. The ideal candidate has significant experience in people management, discovery technology, and operational execution with a demonstrated ability to manage an effective team. This role will define the vision and strategy for the team and oversee a complex portfolio of programs to drive results. DESCRIPTION Strategic Programs PM, you will be responsible for overseeing the design and execution of key Discovery programs. This role will develop strategy and define programs that address significant challenges, establish systems to identify improvements, and define success metrics to support the team’s mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect Apple's interests. The programs you oversee will enable the Discovery team and our stakeholders to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include: * Discovery technology enablement and optimization * Metrics, reporting and insights * Process and workflow improvement * Vendor management * Financial management * Change management * Incident management MINIMUM QUALIFICATIONS 8+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery projects or program management in litigations and investigations Experience collaborating with executive-level leadership Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management Excellent operational, communication, analytical, organization, and negotiation skills PREFERRED QUALIFICATIONS Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others

Supporting subscription strategy through data analysis, financial insights, and cross-functional collaboration. | Bachelor's in Finance, Economics, Business, or related, with 4+ years in financial analysis or strategy, proficiency in Excel, and experience in content or media businesses. | **Weekly Hours:** 40 • *Role Number:** 200632638-2459 • *Summary** Apple News is dedicated to elevating trusted journalism and supporting the publishers who produce it. Our work helps millions of readers connect with high-quality reporting every day while enabling news organizations to thrive in the digital era. We operate like a lean, high-impact startup within a large company—fast, collaborative, and deeply committed to building the future of news. Every team member is empowered to influence product direction, optimize performance, and take on meaningful responsibility in a dynamic environment full of opportunity. The News Subscription Analyst will play a critical role in shaping the insights, financial understanding, and business analysis that fuel our subscription strategy and feature development. This role will partner closely with Business leadership and cross-functional teams to assess opportunities, guide planning, and help translate data into clear business decisions. If you’re analytical, curious, and excited to support the evolution of a global subscription product, this role offers the chance to contribute at the ground level of impactful, forward-looking work. • *Description** Your day-to-day will combine analytical rigor, cross-functional collaboration, and thoughtful storytelling. You’ll help evaluate the financial and subscriber impact of new ideas, track business performance, and support planning across the product and partnerships landscape. • *Minimum Qualifications** + Bachelor’s degree in Finance, Economics, Business, Statistics, or related field. + 4+ years of experience in financial analysis, FP&A, business analytics, or strategy roles. + Strong analytical and modeling skills with proficiency in Excel. + Ability to synthesize complex data into clear insights and recommendations. + Strong communication skills, both written and verbal, with comfort presenting to internal stakeholders. + Solid organizational skills and the ability to manage multiple projects simultaneously. • *Preferred Qualifications** + Experience working in subscription-based, content-driven, or media businesses. + Familiarity with digital content performance or subscription funnels. + Comfort working with cross-functional partners, particularly Finance, Analytics and Engineering. + Demonstrated ability to operate with curiosity, attention to detail, and a drive to improve processes. + Passion for journalism, product development, and understanding how content and product work together to drive subscriber value. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . • *Weekly Hours:** 40 • *Role Number:** 200632638-2459 • *Summary** Apple News is dedicated to elevating trusted journalism and supporting the publishers who produce it. Our work helps millions of readers connect with high-quality reporting every day while enabling news organizations to thrive in the digital era. We operate like a lean, high-impact startup within a large company—fast, collaborative, and deeply committed to building the future of news. Every team member is empowered to influence product direction, optimize performance, and take on meaningful responsibility in a dynamic environment full of opportunity. The News Subscription Analyst will play a critical role in shaping the insights, financial understanding, and business analysis that fuel our subscription strategy and feature development. This role will partner closely with Business leadership and cross-functional teams to assess opportunities, guide planning, and help translate data into clear business decisions. If you’re analytical, curious, and excited to support the evolution of a global subscription product, this role offers the chance to contribute at the ground level of impactful, forward-looking work. • *Description** Your day-to-day will combine analytical rigor, cross-functional collaboration, and thoughtful storytelling. You’ll help evaluate the financial and subscriber impact of new ideas, track business performance, and support planning across the product and partnerships landscape. • *Minimum Qualifications** + Bachelor’s degree in Finance, Economics, Business, Statistics, or related field. + 4+ years of experience in financial analysis, FP&A, business analytics, or strategy roles. + Strong analytical and modeling skills with proficiency in Excel. + Ability to synthesize complex data into clear insights and recommendations. + Strong communication skills, both written and verbal, with comfort presenting to internal stakeholders. + Solid organizational skills and the ability to manage multiple projects simultaneously. • *Preferred Qualifications** + Experience working in subscription-based, content-driven, or media businesses. + Familiarity with digital content performance or subscription funnels. + Comfort working with cross-functional partners, particularly Finance, Analytics and Engineering. + Demonstrated ability to operate with curiosity, attention to detail, and a drive to improve processes. + Passion for journalism, product development, and understanding how content and product work together to drive subscriber value. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Supporting the planning, execution, and operational management of marketing programs at Apple. | Requires 5+ years in operations, experience in marketing or subscription services, project management skills, and familiarity with cross-functional team coordination. | Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. The App Store is the world's safest and most vibrant app marketplace, serving more than half a billion people each week! Since the App Store launched in 2008, it has helped creators, dreamers, and learners of all ages and backgrounds connect with the tools and information they need to build a brighter future and a better world. It has enabled countless new companies, spawned new industries and created millions of jobs. A significant driver of the global economy, the App Store facilitates over a $1 trillion in developer billings and sales annually, rewarding developers and entrepreneurs for their hard work and creativity. And we believe we’re just getting started! The App Store Marketing team is looking for an experienced marketing operations manager to help ensure effective fiscal planning, solidify workflow integration across marketing, and build the operational foundation for new marketing programs. You will play a key, cross-functional role and represent App Store Marketing as we work closely with the larger Apple Services Marketing organization and App Store business teams. DESCRIPTION You will share in the team’s responsibility for the successful delivery and execution of Apple’s App Store marketing programs. You will sit on the App Store Marketing team in the Marketing Development and Enablement function, working globally with a plethora of cross-functional business partners. These engagements will often be in a leading position for meetings, defining milestones and ensuring clear responsibilities across working teams. Ultimately, your success will be measured by your ability to put the team is in a position to drive meaningful business impact through its marketing initiatives.

 This is an important role within one of the fastest-growing divisions at Apple. The right candidate is a hungry, creative, and effective marketer with leadership qualities and a strategic view towards the growth and development of both the service and their team. MINIMUM QUALIFICATIONS 5+ years in operations, with experience in marketing, subscription services or games Clear and effective communication skills. Project management skillset; ability to track a multitude of tasks and coordinate efforts with cross-functional teams to ensure timely and accurate deliverables Experience building operational best practices, new processes, and tools (hands-on) Demonstrated organizational and strategic thinking skills, ability to identify gaps in process and design unified solutions that work across multiple cross-functional teams Stellar attention to detail, will often be working with tasks that require a keen eye Comfort with a fast-paced cadence, working across a wide breadth of initiatives Willingness to travel as required PREFERRED QUALIFICATIONS Bachelor’s degree or equivalent preferred. Experience in leading meetings with, and presenting to executive leadership Experience with Creators and/or App Developers Experience with AirTable, Wrike and other similar platforms Experience doing annual business or marketing planning

Lead global performance marketing initiatives, optimize channels, and drive innovation including AI and social platforms. | Extensive experience in global performance marketing, leadership of large teams, and expertise in marketing technology and analytics. | Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking a highly strategic and analytical leader to drive the Global Performance Marketing Strategy & Operations organization within Apple Retail. This Senior Manager will hold the holistic vision for our paid performance marketing investment and technical roadmap, with direct responsibility for Paid Search, Affiliate, Marketing Operations, and Martech. The successful candidate will lead a team of seasoned marketers to optimize current channels while aggressively driving expansion into new areas, including AI and social platforms. You will act as a bridge between technical innovation and business growth, shaping the measurement framework and investment strategy to deliver extraordinary results on a global scale. DESCRIPTION This role is responsible for the global vision, planning, and technical execution of paid performance marketing programs that drive significant traffic and revenue. This leader will shape the future of our global performance marketing roadmap—advancing our technical infrastructure, accelerating marketing technology innovation, and building a next-generation AI-driven acquisition engine for Apple Retail Online. You will lead a high-performing team of managers and specialists, driving operational excellence while expanding our paid channel mix into new frontiers. MINIMUM QUALIFICATIONS 15+ years of global performance marketing experience inclusive of Paid Search (SEM), Paid Social (Meta, TikTok), and Affiliate, with deep technical and operational expertise managing cross-channel portfolios at global scale 4+ years of leadership experience managing managers, with demonstrated success scaling teams and capabilities, including expanding headcount, standing up new functions, or growing coverage across geographies and/or channels Proven ownership of global, cross-channel strategy and investment, including direct accountability for measurement frameworks and marketing technology to drive growth and scalable impact Demonstrated leadership of AI, automation, and operational transformation initiatives, delivering measurable efficiency gains, streamlined workflows, and improved ROI at scale. Strong cross-functional partnership with Product, Data Science, and/or Engineering, enabling scalable, data-driven solutions to complex global marketing challenges. Proven executive-level communication skills, including concise written narratives and effective presentations for senior leadership. PREFERRED QUALIFICATIONS Master’s degree in Marketing, Business, Data Science, or a related field. 7+ years of senior leadership experience, with a proven track record of developing senior talent and leading large, complex teams at scale Demonstrated ability to lead large-scale transformation and change management efforts, driving adoption of new operating models, processes, and technologies in a complex, fast-paced, global environment Experience identifying, testing, and scaling new marketing channels or platforms within a global organization, including emerging or AI-driven channels Strong analytical and strategic judgment, with the ability to synthesize complex data, connect insights across domains, and translate business objectives into investment decisions Advanced executive influence and storytelling skills, with the ability to align and persuade stakeholders at all levels without direct authority

Providing legal counsel on employment law issues, investigations, and compliance projects. | Extensive experience in employment law, compliance, investigations, and policy development, with a senior-level background. | Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal field and a passion for innovation? As a part of our Legal group, you’ll help uphold Apple’s high ethical and corporate standards, by providing legal support to our teams working to keep our users’ data secure across the globe. Working for a company that invents entire categories and industries means you’ll be challenged to creatively apply your deep legal expertise to rare and often unexplored aspects of the law. As Senior Cybersecurity & Privacy Counsel you will have the opportunity to work with a dynamic and experienced team on cybersecurity and privacy issues impacting Apple’s business and products across the globe. You will work directly with key stakeholders, including business teams, engineers and across the legal department on Apple security and privacy activities, including incident response, regulatory issues and policy matters. DESCRIPTION You will be responsible for advising and providing support on cybersecurity related aspects of Apple’s internal operations and various products and services, working alongside legal, engineering and business teams. This role will report through the Privacy Legal team and will offer the opportunity to work directly with key members of the cybersecurity, business, engineering and legal teams on a variety of cutting-edge projects including: • Providing legal support to teams assessing cybersecurity practices and requirements, including supplier cybersecurity programs • Responding to cybersecurity and privacy incidents • Drafting and negotiating data protection and cybersecurity agreements • Assessing cyber security regulations and working with policy and compliance teams MINIMUM QUALIFICATIONS 8+ years of experience (either at a law firm, government agency, non-governmental organization, and/or in-house) in cybersecurity or privacy law Deep knowledge of cybersecurity laws, and regulatory and other guidance and standards JD or equivalent and admission to at least one US state bar PREFERRED QUALIFICATIONS Able to clearly organize and inform through excellent written and verbal communications Ability to lead, take action, and provide direction in the face of ambiguity Experience quickly issue-spotting, analyzing, and clearly communicating privacy advice on complex legal issues Ability to get results in diverse, fast paced environments Ability to multi-task across diverse business units and geographical boundaries Strong analytical capability with attention to detail Ability to partner at all levels of the organization

Lead and coordinate large-scale machine learning product initiatives, manage risks, and drive organizational alignment. | Extensive program management experience in machine learning or related fields, with a proven track record of bringing products from concept to completion. | Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something - you’ll add something. Description We’re looking for an experienced Program Manager to lead groundbreaking Search initiatives that play a meaningful role in the future of Siri Search and Apple. This is an opportunity to join a team developing novel capabilities across Apple products to transform the way people search on their devices and interact with their surroundings. You will be part of a fast paced, innovative team where your expertise will help launch delightful experiences for over 1 billion customers.","responsibilities":"Build and run project timelines with clear dependencies, critical path and systematic methodology to communicate status. Handle risks and mitigations, and re-plan as events warrant. Drive alignment across the organization and between teams Drive consensus across multiple groups with varying opinions & needs. Influence entire teams around a common purpose and drive conference on the plan of execution Proactively identify and manage risks, close gaps with the ability to switch gears on projects in an agile manner Keep teams on critical path with efforts to minimize distractions Provide clear, timely and objective communication, including regular program status updates and one-off reviews as needed to executive team Preferred Qualifications Prior program management or engineering experience in search, computer vision, and/or natural language understanding Minimum Qualifications 8+ years of experience in driving large scale program building machine learning powered products 3+ years experience bringing a product from concept to completion, ideally working on machine-learning features and/or sophisticated backend and front-end systems Deep understanding of software development for machine-learned products and services, and how analytics and evaluation data can help improve those products Self-motivated and proactive, with demonstrated critical thinking capabilities Strong desire to learn, aptitude for problem solving, and the ability to make sophisticated trade-offs Strong verbal and written communication skills, including negotiation, presentation and ability to influence stakeholders Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Leading a team to deliver exceptional customer service, developing staff, and executing store operational strategies. | Minimum of 3 years leadership experience in retail or related field, with strong communication and organizational skills. | Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyze, and solve complex problems in partnership with Store Leader. DESCRIPTION Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each others’ differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members. MINIMUM QUALIFICATIONS You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Be proficient in written and spoken English (sign language supported). Have 3 years of leadership experience in retail, sales, or a related field.. PREFERRED QUALIFICATIONS You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges, and step in to handle difficult conversations, while remaining calm in a fast-paced and constantly changing retail environment. Manage work through effective organization, planning, and prioritization.

Leading regulatory and licensing operations, managing investigations, and representing public agencies. | Extensive experience in government regulatory leadership, investigations, and legislative processes, with no specific sales or technology solution experience mentioned. | Imagine what you could do here! The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. Our government customers need to know that with their significant investments in our technologies, everything’s going to work as promised. Our US Government organization helps to ensure the technical integrity of platforms, solutions, and apps developed for our customers. As a Solutions Sales Executive for State and Local Government - Elections & Corrections, you will solve technical and business problems to ensure success for both Apple and our customers. You will provide both deep technical sales consulting and support in the area of Apple technologies and industry solutions with a goal of transforming the way people work. DESCRIPTION In this role, you will: Identify and qualify large-scale opportunities by analyzing agency budgets, acquisition strategies, and mission requirements. Build competitive capture strategies that position Apple solutions as the clear choice by using differentiators in security, mobility, and workforce enablement. Orchestrate cross-functional teams, including technical experts, industry specialists, channel partners, and integrators, to position and deliver end-to-end solutions. Drive pipeline growth through targeted solution campaigns, demand generation activities, and collaborative partner engagements that expand Apple’s presence in government. Maintain a disciplined pipeline with accurate forecasting, landmark tracking, and proactive risk mitigation to consistently deliver against aggressive growth targets. Spend time directly with customers while scaling with the channel to repeat specific personas and use cases, with clear solutions and success criteria that enable the channel to scale across State and Local Government. MINIMUM QUALIFICATIONS Typically requires a minimum of 8+ years of related experience. Significant background advising on Government business transformation solutions for state and local government. Deep familiarity with public-sector acquisition processes, procurement vehicles, budget cycles, and mission priorities. Elections & Corrections – Experience with secure, reliable technology solutions supporting election integrity, correctional-facility operations, and justice workflows. Experience driving sales motions and bundled solutions with the commercial channel. Strengths in relationship development and management across agency, integrator, and channel partners; teaming across functions; deal strategy and negotiations. A strong self-starter able to open new ground and scale success with partners in a dynamic, sometimes ambiguous environment. No matter the audience, you are very good at presenting. And you’re cool under pressure. You make the complex simple and command an audience by bringing them along for the journey. You support others to learn, be curious, and ultimately share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software, and services integrate. You understand there are many moving parts in an organization. Navigating the interdependencies within Apple and among government partners is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term. Bachelor’s degree or equivalent experience. PREFERRED QUALIFICATIONS Experience in one or more of the following areas: Public Safety – Deep understanding of public-safety operations, from emergency communications to first-responder mobility, and the ability to deliver critically important technology at scale. Field Service & Transit – Track record of delivering operational-efficiency solutions for field service, transportation, and infrastructure agencies. Accessibility & Social Services – Expertise in enabling inclusive, citizen-focused services through accessible, user-friendly technology solutions for diverse populations.

Develop and execute verification plans for silicon designs, including creating test environments, debugging, and coverage analysis. | Requires 3+ years of industry experience in hardware verification, proficiency in SystemVerilog, UVM, and verification tools, with knowledge of scripting languages and protocols. | At Apple, we work every single day to craft products that enrich people’s lives. Do you love working on challenges that no one has solved yet and changing the game? We have an opportunity for an outstandingly hardworking design verification engineer! As a member of our wide-ranging group, you will have the rare and extraordinary opportunity to craft upcoming products that will delight and encourage millions of Apple’s customers daily. This role is for a DV engineer who will enable us to produce fully functional first silicon for IP designs. The responsibilities include all phases of pre-silicon verification including but not limited to: establishing DV methodology, test-plan development, verification environment development including stimulus and checkers, test-writing, debug, coverage, sign-off for RTL freeze and tape-out. Description In this role, you will be responsible for ensuring bug-free first silicon for part of the SoC / IP and are encouraged to develop detailed test and coverage plans based on the micro-architecture You are responsible for developing verification methodology suitable for the IP, ensuring a scalable and portable environment. You will get to develop verification environment, including all the respective components such as stimulus, checkers, assertions, trackers, coverage. A mindset to break the design is highly desirable. Furthermore, you will learn to develop verification plans for all features under your care, implement verification plans, including design bring-up, DV environment bring- up, regression enabling all features under your care, and debug of the test failures. You will also learn to develop block, IP and SoC level test-benches track and report DV progress using a variety of metrics, including bugs and coverage. You will also be expected to make use of LLM and related technologies to achieve efficient execution and improved quality.","responsibilities":"Study design specification and create test plan Develop infrastructure in SystemVerilog/UVM to stress the design Develop and fix failures from regressions, close bugs Use LLMs to do verification efficiently Preferred Qualifications Strong knowledge of OOP, SystemVerilog and UVM Strong knowledge in developing scalable and portable test-benches Proven experience with verification methodologies and tools such as simulators, waveform viewer, build and run automation, coverage collection, gate level simulations Some working experience using LLMs for efficiency and quality Experience with power-aware (UPF) or similar verification methodology Knowledge of one of the scripting languages such as Python, Perl, TCL Some experience with serial protocols such as PCIe or USB, parallel protocol such as DDR is a plus but not required Knowledge of formal verification methodology is a plus but not required Knowledge of emulation for verification technologies is a plus but not required Minimum Qualifications BS degree in technical subject area and a minimum 3 years relevant industry experience. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Assist customers, promote Apple products, and support store operations. | No specific technical skills or retail experience required, but customer service skills are essential. | Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives. Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Preferred Qualifications You can: Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple customers at the same time. Work in a team environment, demonstrating shared responsibility and accountability with other team members. Be curious and open to learning from others and helping each other grow. Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Minimum Qualifications You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $29.99/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Drive revenue growth and market share through strategic partnerships and influence within Apple’s sales ecosystem. | Approximately 8+ years in enterprise sales or channel partnerships, strong executive presence, excellent communication skills, and ability to influence strategy. | **Weekly Hours:** 40 • *Role Number:** 200635215-2770 • *Summary** Imagine what you could do here! The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. • *Description** As a Channel Account Executive, you will be responsible for driving significant revenue growth and capturing market share by developing and driving impactful strategies with one of Apple’s key business partners, CDW. You will be a critical link between our partner ecosystem and internal Apple teams, ensuring seamless collaboration and alignment to achieve shared objectives. This role requires a strong understanding of the partner landscape, exceptional communication skills, and a validated ability to get results through influence and leadership. This is an opportunity to accelerate Apple's momentum in the channel across both small-medium business and large enterprise segments for one of the largest Apple resellers in the world and market-leading solutions integrator. This role requires the ability to these things at scale. • *Minimum Qualifications** + Approximately 8 plus years of experience in enterprise sales and/or channel partnerships, getting results. + Must have a strong executive presence with the ability to influence partner strategy through data-driven insights. + Excellent executive interpersonal skills, both verbal and written. + Candidates must demonstrate the ability to provide concrete examples illustrating their experience and proficiency in multiple responsibilities outlined in the job description. + Reasonable travel is necessary to support field activity and to build relationships of about 30%. • *Preferred Qualifications** + Experience or interest in AI, particularly related to on-device and hybrid architectures (including Apple Intelligence, Apple Silicon, and Private Cloud Compute), is highly desirable. + Must be a transformative problem solver who is also a doer, with a passion for innovation and excellence. + Must be a student of the partner’s business, including analysis of public financial information, market share, and customer trends. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . • *Weekly Hours:** 40 • *Role Number:** 200635215-2770 • *Summary** Imagine what you could do here! The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. • *Description** As a Channel Account Executive, you will be responsible for driving significant revenue growth and capturing market share by developing and driving impactful strategies with one of Apple’s key business partners, CDW. You will be a critical link between our partner ecosystem and internal Apple teams, ensuring seamless collaboration and alignment to achieve shared objectives. This role requires a strong understanding of the partner landscape, exceptional communication skills, and a validated ability to get results through influence and leadership. This is an opportunity to accelerate Apple's momentum in the channel across both small-medium business and large enterprise segments for one of the largest Apple resellers in the world and market-leading solutions integrator. This role requires the ability to these things at scale. • *Minimum Qualifications** + Approximately 8 plus years of experience in enterprise sales and/or channel partnerships, getting results. + Must have a strong executive presence with the ability to influence partner strategy through data-driven insights. + Excellent executive interpersonal skills, both verbal and written. + Candidates must demonstrate the ability to provide concrete examples illustrating their experience and proficiency in multiple responsibilities outlined in the job description. + Reasonable travel is necessary to support field activity and to build relationships of about 30%. • *Preferred Qualifications** + Experience or interest in AI, particularly related to on-device and hybrid architectures (including Apple Intelligence, Apple Silicon, and Private Cloud Compute), is highly desirable. + Must be a transformative problem solver who is also a doer, with a passion for innovation and excellence. + Must be a student of the partner’s business, including analysis of public financial information, market share, and customer trends. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Design, implement, and maintain daemons and frameworks supporting OS functionality, provide design guidance, and develop tests. | B.S. in Computer Science, proficiency in C/C++/Objective-C, OS design experience, and preferred Apple platform development knowledge. | Are you a big-picture thinker who loves setting high-reaching goals? Do you have a passion for understanding how each line of code affects all the others? In the Core Operating Systems group, you’ll ensure the OS is inseparable from each device’s identity as a whole! That’s because this group is committed to building fully integrated operating systems that combine hardware, software, and apps into a single Apple experience. Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, tvOS and visionOS. By crafting these distinct, comprehensive user experiences, you’ll continue to uphold and advance the excellence people expect from Apple devices. The Core OS organization is seeking an extraordinary engineer to work on state-of-the art technology for macOS, iOS, tvOS, watchOS and visionOS. You should have a strong understanding of operating system fundamentals and experience working throughout the stack, as our team operates at the intersection of kernel, firmware, and userspace. As a member of the team, you would participate in all stages of software development, from new feature design and implementation, to maintenance and bug fixing of released code. You will develop and improve unit tests and performance tests, and may also work on diagnosing and resolving customer reported issues. Description You will primarily be responsible for daemons and frameworks that support functionality throughout the system. Previous experience with writing or maintaining daemons, libraries and command line tools on a UNIX platform is key. You should have excellent analytical skills and debugging experience. In addition to developing and maintaining individual projects, you will also be expected to provide design guidance and technical support and expertise to teams across the company. Responsibilities • Work with cross-functional partners to design and implement scalable and performant solutions to complex problems • Provide design guidance and expertise to teams across the company • Maintain existing released code, including diagnosing and resolving customer reported issues • Develop and improve unit, integration, and performance tests Minimum Qualifications • B.S. in Computer Science or equivalent experience • Strong proficiency in C, C++, or Objective-C • Experience with an object-oriented language • Experience with operating system design and development Preferred Qualifications • Development experience on macOS and/or iOS • Experience with common embedded hardware architectures • Experience building diagnostics, observability, or telemetry infrastructure • Familiarity with Xcode • Excellent collaborative skills, written and verbal communication • Exceptional professionalism, with the ability to deliver solid work on tight schedules • A genuine passion for consumer devices Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume

Profile and analyze workloads, develop performance and trace analysis tools, and collaborate with CPU and software teams to guide CPU roadmap decisions. | Bachelor's degree, understanding of CPU architecture, coding in C/C++, scripting experience, CPU performance analysis skills, and knowledge of performance benchmarks. | Modern system-on-chip (SoC) designs have dramatically changed how hardware and software is developed. It is increasingly important to understand the concerns of software developers when designing hardware while it is also increasingly meaningful for software developers to understand how their applications can map efficiently to modern iPhone, iPad and Mac hardware. Those who can understand both and prefer to live at the intersection of hardware and software are deeply valuable, especially to Apple. The Apple CPU Architecture and Performance Team is seeking highly motivated and self-driven engineers who want to live at this intersection, individuals who have or want to develop domain expertise in emerging areas like AI, individuals who have a high-level CPU architecture understanding and desire to work with a world class team for CPU, SoC, and software development. Are you deeply accountable for your work? Your passion for product ownership and track record of product development will prove critical to your success on our team. Description We drive advanced exploration for next generation CPU architectures. As a member of this team, you are the interface between the CPU team, system teams, and many software teams at Apple. We have a data driven approach that is focused on real user workloads (both existing and emerging) so your work will guide optimizations and the direction of future CPUs. At the same time, you will be working with software developers to optimize code for our CPU designs and roadmap. Responsibilities • Profile and analyze existing and emerging workloads, bring up in CPU/SOC simulation environment • Develop and maintain performance and trace analysis tools • Develop and implement visual extensions to assist with data analysis that can be used internally and also by the various software partners in Apple • Run and analyze workloads on simulators and prototype devices as well as work on developing and automating performance analysis infrastructure • Develop domain expertise in emerging fields (ex: ML, AR/VR) in order to both identify hardware advancement opportunities and assist software teams in optimizing for our devices. • Profile and analyze workload in potential new product areas to help guide CPU roadmap decisions Minimum Qualifications • Bachelor’s degree • Understanding of CPU architecture and micro-architecture • Coding skills in object-oriented programming with C and C++ • Experience in scripting languages such as Perl, Python, or Javascript • Experience with CPU performance analysis and familiarity with associated tools • Knowledge of common performance benchmarks Preferred Qualifications • MS or PhD in Electrical or Computer Engineering, or related field • 20+ years of relevant experience • Experience working multi-functionally with people of very diverse backgrounds • Demonstrated communication, influence, and negotiation skills • Technical documentation skills • Knowledge of visual/UI or data analysis frameworks • Knowledge of OS internals and compiler technology Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume

Profile and analyze workloads on CPU/SoC simulators, develop performance and trace analysis tools, and collaborate with software teams to optimize code for Apple CPU designs. | Bachelor's degree with 3+ years experience, understanding of CPU architecture and micro-architecture, proficiency in C/C++, scripting languages, CPU performance analysis tools, and strong communication skills. | Modern system-on-chip (SoC) designs have dramatically changed how hardware and software is developed. It is increasingly important to understand the concerns of software developers when designing hardware while it is also increasingly meaningful for software developers to understand how their applications can map efficiently to modern iPhone, iPad and Mac hardware. Those who can understand both and prefer to live at the intersection of hardware and software are deeply valuable, especially to Apple. The Apple CPU Architecture and Performance Team is seeking highly motivated and self-driven engineers who want to live at this intersection, individuals who have or want to develop domain expertise in emerging areas like AI, individuals who have a high-level CPU architecture understanding and desire to work with a world class team for CPU, SoC, and software development. Are you deeply accountable for your work? Your passion for product ownership and track record of product development will prove critical to your success on our team. Description We drive advanced exploration for next generation CPU architectures. As a member of this team, you are the interface between the CPU team, system teams, and many software teams at Apple. We have a data driven approach that is focused on real user workloads (both existing and emerging) so your work will guide optimizations and the direction of future CPUs. At the same time, you will be working with software developers to optimize code for our CPU designs and roadmap. Responsibilities • Profile and analyze existing and emerging workloads, bring up in CPU/SOC simulation environment • Develop and maintain performance and trace analysis tools • Develop and implement visual extensions to assist with data analysis that can be used internally and also by the various software partners in Apple • Run and analyze workloads on simulators and prototype devices as well as work on developing and automating performance analysis infrastructure • Develop domain expertise in emerging fields (ex: ML, AR/VR) in order to both identify hardware advancement opportunities and assist software teams in optimizing for our devices. • Profile and analyze workload in potential new product areas to help guide CPU roadmap decisions Minimum Qualifications • Bachelor’s degree • Understanding of CPU architecture and micro-architecture • Coding skills in object-oriented programming with C and C++ • Experience in scripting languages such as Perl, Python, or Javascript • Experience with CPU performance analysis and familiarity with associated tools Preferred Qualifications • MS or PhD in Electrical or Computer Engineering, or related field • 3+ years of relevant experience • Knowledge of common performance benchmarks • Experience working multi-functionally with people of very diverse backgrounds • Demonstrated communication, influence, and negotiation skills • Technical documentation skills • Knowledge of visual/UI or data analysis frameworks • Knowledge of OS internals and compiler technology Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume

Design, implement, and debug embedded firmware for SoC bring-up, validation, and testing in a production environment. | BS degree with 3+ years software development, strong debugging/problem solving skills, embedded software experience preferred, and familiarity with SoC silicon bring-up and boot loader debugging. | Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something - you’ll add something. Do you love crafting elegant solutions to highly sophisticated challenges? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, we will enable our customers to do all the things they love with their devices! Joining Apple as an Embedded Software Engineer for SoC Factory Support, you will craft and implement embedded software for System on a Chip (SoC) bring up and test. You will write software for Apple silicon in a production boot loader environment. You will work closely with the Product Engineering teams to bring up new silicon on device and ensure the SoC quality when manufactured. Description - Design and implementation of firmware for SoC bring up, validation, and test. - Identify, analyze and root-cause SoC failures in the factory. - Enhance and maintain the development and debug environments, tools and methodologies. - Support of functional test environment for device characterization, failure analysis, and mass production. - Generate post-silicon directed diagnostic and stress test cases and debugging failure cases using multiple HW and low level SW platforms. - Use of soft skills and data driven approach to effectively collaborate and participate in multi-team discussions and decision-making. Minimum Qualifications • BS with minimum of 3 years of software development/validation experience • Strong debugging and problem solving skills • Strong communication skills. Preferred Qualifications • Embedded software experience, including debugging and characterization • Experience on SoC silicon bring up/power up • Experience with problem solving and delivery of high volume and high quality SW • Strong embedded C programmer is preferred. • Scripting experience with one or more of Python, Perl. • Experience debugging boot loader is a plus. • Experience using laboratory equipment (e.g., logic analyzer, digital oscilloscope) is a plus. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume

Lead troubleshooting, configuration, testing, and vendor management for SAP test environments to ensure business continuity. | 4+ years SAP SD or MM experience, hands-on troubleshooting, bachelor's degree in IT or related field, preferred SAP ECC/S4 HANA training, and production support experience. | Apple is a place where extraordinary people gather to do their best work! If you're motivated by the idea of making a real impact, and joining a team where we pride ourselves in ensuring Apple business keeps running, this might be the dream job! Appleʼs Information Systems & Technology (IS&T) organization manages key business and technical infrastructure at Apple that influences how online orders are placed, overall customer experience with order, AppleCare service offering, financial book closure and much more. We are looking for a SAP Functional analyst (expert in key modules like SD or MM) to be part of the global Test Environment Support team that supports some of the biggest SAP systems in the world and offers extraordinary learning opportunities. Be part of a team that prides itself in keeping Apple business running and have significant opportunities to make a difference. Description As SAP TES Lead you will need to have a strong aptitude to address operational issues in our SAP test systems. You will have direct responsibility for resolving business impacting issues. This will require hands on troubleshooting analysis, design, configuration, testing and engagement with other teams. You will also be interacting with multiple stakeholders finding avenues for continuous improvements, keeping environments stable, and ensure Vendor teams are adhering to established guidelines Minimum Qualifications • 4 years of working experience in SAP SD or SAP MM • 4 years experience in hands-on troubleshooting in SAP to solve reported business issues • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent years of work experience. Preferred Qualifications • Formal training in SAP ECC or S4 HANA, is preferred • AI/ML and GenAI real life project experience is preferred • Debugging experience in ABAP and ability of code walkthrough in programming languages like ABAP, Python, Java, HTML, SQL queries will be a significant plus • Production Support experience preferred • Managed Vendor teams preferred • Aptitude and curiosity to learn, communication, ability to work with ambiguity, collaborative approach would be key success factors for this role • Aptitude to find avenues for continuous improvement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume

Oversee end-to-end delivery of internal software application projects, manage risks, align cross-functional teams, and communicate with senior leadership. | 5+ years managing engineering projects for customer-facing web applications with Agile experience, strong organizational skills, and ability to collaborate across engineering, design, and QA teams. | Hardware Engineering is seeking a seasoned Project Manager to oversee internal software applications development. We’re looking for an individual with a strong foundation in core project management practices and a proven ability to operate in complex, fast-paced environments. This role will be critical in driving strategic planning, improving cross-functional alignment, and strengthening senior-level stakeholder communication. DESCRIPTION The position requires an experienced project manager with strong ownership of end-to-end project delivery—including tracking progress against milestones, managing risks and mitigation plans, and driving structured communication across stakeholders. The ideal candidate brings experience in software development, excels at building and maintaining clear roadmaps, and can break down complex or ambiguous work into actionable plans—ensuring predictable, high-quality delivery. This role bridges business stakeholders and our tools engineering team, acting as the primary liaison between groups while guiding product vision and prioritizing features for development. You’ll work closely with Engineering, Design, QA, and partner teams to ensure timely delivery of initiatives while navigating complex stakeholder dynamics. A key part of the role is proactively identifying timeline risks and presenting well-formed mitigation paths. You must be comfortable going deep into project details, aligning diverse perspectives, and confidently communicating status and trade-offs to executive leadership. MINIMUM QUALIFICATIONS 5+ years of Engineering Project Management expertise of customer facing applications and technologies. Proven ability to manage web-based application projects through the full lifecycle, with strong planning capabilities, organizational skills, cross-functional collaboration and process optimization. Tactical experience implementing projects using Agile methodologies across distributed teams. Able to quickly grasp complex ideas and resolve conflicts across cross-functional teams (engineers, designers, etc.), fostering collaboration and maintaining project momentum PREFERRED QUALIFICATIONS Degree in Computer Science, Engineering, or a related field — or equivalent work experience. PMI and/or Agile Project Management certifications is a plus. Strong ability to build and maintain effective relationships with vendors, ensuring clear communication, alignment on goals, and regular progress updates to drive successful collaboration. Focus on software development metrics collection and analysis to drive data-informed decision-making and improve project outcomes.

Lead and deliver large-scale customer-facing software projects end-to-end, manage cross-team alignment, risks, and stakeholder communications. | 5+ years managing engineering projects for web applications, Agile experience, strong planning and organizational skills, and ability to resolve conflicts across technical teams. | Hardware Engineering is seeking a seasoned Project Manager to oversee internal software applications development. We're looking for an individual with a strong foundation in core project management practices and a proven ability to operate in complex, fast-paced environments. This role will be critical in driving strategic planning, improving cross-functional alignment, and strengthening senior-level stakeholder communication. Description The position requires an experienced project manager with strong ownership of end-to-end project delivery-including tracking progress against milestones, managing risks and mitigation plans, and driving structured communication across stakeholders. The ideal candidate brings experience in software development, excels at building and maintaining clear roadmaps, and can break down complex or ambiguous work into actionable plans-ensuring predictable, high-quality delivery. This role bridges business stakeholders and our tools engineering team, acting as the primary liaison between groups while guiding product vision and prioritizing features for development. You'll work closely with Engineering, Design, QA, and partner teams to ensure timely delivery of initiatives while navigating complex stakeholder dynamics. A key part of the role is proactively identifying timeline risks and presenting well-formed mitigation paths. You must be comfortable going deep into project details, aligning diverse perspectives, and confidently communicating status and trade-offs to executive leadership. Responsibilities • Lead large-scale, cross-functional programs, driving the end-to-end delivery of customer-facing software and services; from strategy and planning through deployment and post-launch support. • Drive alignment across teams by shaping program goals, managing dependencies, and influencing product direction to ensure priorities support business objectives. • Collaborate with functional leads to manage resources, risks, and interdependencies, while ensuring key plans (e.g., QA, user communications) are defined, tracked, and executed. • Own project documentation, reporting, and stakeholder communication to ensure visibility, accountability, and informed decision-making across teams. • Apply structured problem-solving and critical thinking to resolve conflicts, navigate ambiguity, and drive execution in a dynamic environment. • Champion continuous improvement by advancing PMO processes, supporting change management, and driving better execution quality and strategic alignment. Minimum Qualifications • 5+ years of Engineering Project Management expertise of customer facing applications and technologies. • Proven ability to manage web-based application projects through the full lifecycle, with strong planning capabilities, organizational skills, cross-functional collaboration and process optimization. • Tactical experience implementing projects using Agile methodologies across distributed teams. • Able to quickly grasp complex ideas and resolve conflicts across cross-functional teams (engineers, designers, etc.), fostering collaboration and maintaining project momentum Preferred Qualifications • Degree in Computer Science, Engineering, or a related field - or equivalent work experience. • PMI and/or Agile Project Management certifications is a plus. • Strong ability to build and maintain effective relationships with vendors, ensuring clear communication, alignment on goals, and regular progress updates to drive successful collaboration. • Focus on software development metrics collection and analysis to drive data-informed decision-making and improve project outcomes. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Manage daily to quarterly operational performance of outsourced emergency relay program sites, engage with suppliers and internal stakeholders, and define/refine program processes. | 5+ years contact center supplier management or client services experience, excellent communication, analytical skills, strategic planning, bachelor's degree, and ability to work with multiple stakeholders. | At Apple, we believe that hard work, a fun environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage and inspire - and that by focusing on the smallest of details, we can make big impact with our customers. Building this environment starts with you! We are excited to announce an open position as a Vendor Manager for the Emergency Relay program to drive the operational performance of this program in our outsourced footprint and support the strategic direction. Description The Emergency Relay Vendor Manager will engage in defining the scope and requirements of an expanding program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. An ideal VM for this specific role will exhibit personal accountability for performance, and ensure their site(s) are meeting or tracking toward targets. They will engage deeply with the Supplier as well as all internal stakeholders including AppleCare Operations, Forecasting & Analytics, Workforce Management, Training and Quality teams to ensure information flows efficiently between Apple and outsource partners. It is imperative that this VM works closely with the various stakeholders to ensure optimal delivery. Flexibility is a must. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling. This role will work very closely with the AppleCare Training, Procedures and Quality and Support Readiness teams to align on the worldwide ESOS Relay strategy with current operational needs. Minimum Qualifications • 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider. • Excellent oral and written communication skills and ability to navigate at multiple levels of engagement including senior level audience. • Effective analytical and structured problem-solving skills. • Demonstrated operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement. • Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently. • Experience utilizing influencing skills and working with stakeholders successfully. Ability to work well with business owners to understand business needs and goals. • Bachelor's Degree, or equivalent experience. • Travel may be required . Preferred Qualifications • 8+ years of experience managing technical support and/or customer care contact center operations. • Ability to work autonomously, and to collaborate optimally with a peer group. • Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus. • Experience with “white glove” services with extremely tight service level targets. • Project management / business process reengineering experience. • COPC Registered Coordination Certification preferred. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume

Support and optimize OTC process solutions for high volume sales processing using SAP SD within a global IT team. | Working familiarity with SAP SD, business process analysis skills, and a relevant bachelor's degree or equivalent experience. | Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something! At Apple, we build products that enrich the lives of millions of customers. Our SAP team is part of the global Information Systems & Technology (IS&T) organization. We build systems that support customer ordering, fulfillment and service of Apple products. We work with multiple Apple business functions including Retail, Operations, Finance and AppleCare. DESCRIPTION We seek a dedicated SAP SD analyst to join our team. You will have the opportunity to work on cutting edge OTC process solutions as part of a world class team that deals with supporting high volume sales processing on our great line up of products. If you are driven by process optimization and technology, this is an exciting opportunity to grow your expertise! MINIMUM QUALIFICATIONS Working familiarity with SAP SD Working familiarity in analyzing and documenting business processes and identifying areas for improvement. Working familiarity with the latest SAP technologies, tools and best practices. Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent years of work experience. PREFERRED QUALIFICATIONS Experience or exposure to SAP FI and SD integration and configuration within ECC and SAP IS Retail Strong written communication skills, including business and functional requirements, management-level presentations, and proposal presentations Prior consulting and or professional services experience