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Lead and integrate customer success, growth advisory, and enablement teams to drive adoption and success. | 10+ years in customer-facing roles with 5+ years managing teams and building scalable customer systems. | RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $12B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 150+, spread across 25+ countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. The role We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses. This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base. You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole. For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems. Your job is to make Customer Growth one operating system rather than a collection of disconnected activities. Why we are hiring for this role now RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world. The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient. We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function. What you will be responsible for Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail. Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring. Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager. Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious. Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity. Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem. Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance. Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity. Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater. Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education. Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth. What success looks like Within the first month Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers. Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone. Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy. Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues. Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action. Within the first three months Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone. Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence. Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion. Ship the first scaled education or Customer Enablement program based on a repeated customer need. Make the first material changes to ownership, operating cadence, or talent where the current model is not working. Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions. Within the first six months Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders. Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement. Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality. Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight. Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function. Within the first twelve months RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers. Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes. The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts. The best customer work consistently becomes reusable product, education, and market leverage. The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information. What you will need to be successful Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function. Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups. Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team. Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems. Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment. Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain. Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering. Experience managing both generalists and specialists. Evidence of turning repeated one-to-one work into scalable systems. Strong written communication, directness, and remote-first operating habits. Evidence of hiring, coaching, performance management, and raising the leadership and talent bar. Ideally, you Have led CSMs and advisory, education, lifecycle, or enablement teams together. Have scaled a customer-facing function through a major company-growth stage. Have worked in a hybrid self-serve, product-led, and enterprise business. Have firsthand experience as an app operator, growth leader, founder, or consultant. Have built product-led or tech-touch Customer Success programs. Have helped productize or commercialize an advisory or professional-services capability. What we offer: Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator 10-year window to exercise vested equity options Fully remote and flexible work environment 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.

Conduct generative and evaluative research to influence product roadmaps and mentor team members to scale research capabilities. | 5–8 years UX research experience with new products from concept through launch, hands-on field research, and strong communication skills with stakeholders. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior UX Researcher, Field & Consumer Research based in the United States. As a Senior UX Researcher, you’ll shape product strategy across both professional and consumer experiences within a rapidly evolving technology environment. You’ll research the needs of trade professionals as well as the homeowners and consumers who interact with the services they provide. Your work will span generative and evaluative research, field studies, usability testing, and strategic discovery. You’ll turn complex behavioral insights into clear recommendations that influence product roadmaps, workflows, and design priorities. The role combines hands-on research with research strategy, cross-functional collaboration, and mentoring. You’ll also help scale research capabilities by coaching designers and product managers to conduct effective self-service studies. This is a high-impact opportunity to influence category-defining products through deep customer understanding and evidence-based decision-making. \n Accountabilities Conduct high-value generative and evaluative research across professional field experiences, technician workflows, consumer payments, marketplace experiences, and agent interactions. Research both direct business users and their end consumers, developing a nuanced understanding of the needs, behaviors, motivations, and challenges on both sides of the experience. Conduct field research using methods such as contextual inquiry, in-home studies, on-site sessions, and ride-alongs with technicians and frontline workers. Become a subject-matter expert on the people, problems, workflows, and competitive landscape relevant to the assigned product areas. Generate actionable insights that influence product features, functionality, design priorities, strategic direction, and roadmap decisions. Define and evolve research strategies aligned with product-area goals, prioritizing the questions and studies with the greatest potential impact. Collaborate with Data Science and Analytics teams to measure the impact of research-informed recommendations on live products and experiences. Apply AI-assisted analysis techniques to explore research scenarios and create reusable insights, research assets, and prompts for broader product and design teams. Mentor Associate UX Researchers and coach Product Designers and Product Managers on research planning, discovery, usability testing, and interpretation of findings. Help scale a self-service usability testing program by enabling non-researchers to independently plan, conduct, and analyze studies with customers and internal subject-matter experts. Partner with designers and other stakeholders on research logistics, including participant scheduling, hardware, software, and remote or on-site sessions. Define participant recruiting needs, create screeners, and work with internal recruiting channels to source appropriate business users and consumers. Participate in UX Research hiring by interviewing candidates, applying effective research-hiring practices, and helping strengthen the research talent pipeline. Requirements Bring 5–8 years of demonstrated experience contributing to new products or features from initial concept through launch and optimization. Have proven experience conducting impactful research with both business users and their end consumers, ideally within a two-sided or multi-sided product environment. Demonstrate hands-on field research experience, including contextual inquiry, in-home or on-site research, ride-alongs, or comparable methods involving technicians or frontline workers. Possess a strong understanding of qualitative and quantitative UX research methodologies and the judgment to select the right approach for each research question. Have experience contributing to strategic research that has directly influenced significant product roadmap or business decisions. Maintain a strong research portfolio demonstrating clear deliverables, actionable insights, and measurable connections to business and product objectives. Demonstrate the ability to communicate research findings clearly and persuasively to cross-functional stakeholders and influence decisions through evidence. Experience coaching designers, product managers, or other non-researchers to conduct their own research is a strong plus. Collaborate effectively across Product, Design, Engineering, Data Science, Analytics, and other functions in complex organizational environments. Bring strong organizational skills, creativity, intellectual curiosity, and the ability to explore innovative research and participant-recruiting techniques. Hold a degree in Human-Computer Interaction, Design, Sociology, Psychology, Anthropology, or a related discipline, or possess equivalent practical experience. Be comfortable working with AI-assisted research and analysis tools and exploring emerging approaches that improve research efficiency and scale. Benefits Remote full-time opportunity within the United States. Competitive, location-based compensation: Zone 1: $147,600–$221,400 for CA, CT, DC, MD, MA, NJ, NY, VA, and WA. Zone 2: $137,900–$206,900 for all other U.S. locations. Annual bonus and equity as part of the total compensation package. Flexible paid time off and support for autonomous work. Learning and development opportunities, including comprehensive onboarding and leadership training. Recognition programs, including peer-nominated awards and performance recognition. Company-paid medical, dental, and vision coverage, including fully employer-paid options and substantial dependent coverage. FSA and HSA options, 401(k) matching, and telehealth benefits. Family-support benefits including parental leave, fertility services, surrogacy and adoption reimbursement, and maternity support. Additional benefits such as pet insurance, legal advisory services, financial planning resources, and more. Opportunities to work on innovative technology and high-impact products serving a large and diverse user base. A collaborative, agile, design-led environment that values fresh perspectives, continuous learning, and meaningful customer impact. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Create animations, product explainers, and campaign assets to bring brand and product to life while collaborating on motion standards. | Strong portfolio in motion design, visual storytelling, and proficiency in After Effects, Figma, and Cinema 4D. | bout Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by bringing together up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role We’re hiring a Motion Designer to join the Fieldguide team. You’ll own the animations, product explainers, and campaign pieces that bring our product and brand to life. You'll take dense, technical product and brand concepts and turn them into visual stories that are sharp, credible, and engaging. This is a dedicated motion design seat: you'll partner closely with our creative team to set the standard for motion and animation at Fieldguide, and build the visual language for how we represent our product and its ideas in motion. What You’ll Do Design and animate motion graphics for brand videos, product explainers, campaign content, and event deliverables, translating technical and strategic concepts into visuals that resonate and connect with our audience. Build the visual language for how we represent our product and its ideas in motion: UI animation, data visualization, conceptual/abstract sequences, and typography-driven storytelling. Own and evolve our motion design system (transitions, iconography in motion, animation principles). Work directly with brand, product marketing, and design to scope projects from concept through final delivery. Partner with video editors on hybrid pieces, handing off or receiving cuts and layering in motion graphics, titles, and effects. Who You Are A strong portfolio of motion work that demonstrates visual storytelling, art direction, animation craft, and visual systems thinking. A track record of making technical ideas visually clear. The ability to look at a paragraph of product or strategy language and see the animation in it. Deep fluency in motion design tools and workflows such as After Effects, Figma, Cinema 4D, Lottie, Rive, code-adjacent motion, or comparable production tools. Strong typography and systems thinking: you can build a visual language once and reuse it consistently across many pieces. Comfortable working in Figma and collaborating directly with Product Designers to translate complex UI into marketing motion. A team player who brings a unique sense of aesthetics and passion for bringing concepts to life. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits Technology & Work from Home reimbursement Flexible work schedules

Own CI/CD and infrastructure design, leverage AI for automation, ensure observability, manage incidents, and coach engineers. | Extensive experience with production CI/CD, cloud infrastructure, programming languages, security, observability, and AI-driven workflows. | About ComPsych ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs. Job Summary We're modernizing how ComPsych builds and ships applications — moving to the cloud, standardizing CI/CD, and giving our Software Engineering teams the ability to build, deploy, and own their products end to end. You'll be part of our Cloud Ops team, working alongside your peers there and across multiple application teams to bring consistent, high-quality CI/CD, infrastructure, and deployment practices to the products we ship. We're looking for a Senior DevOps Engineer who already works this way and wants to help shape how our engineering organization delivers software. This is a high-leverage role: your time goes toward infrastructure design and technical direction across the teams you support, directing AI to build pipelines and automation and validating what it produces before it ships. Primary Responsibilities AI changes what your time goes toward. You're still accountable for the full delivery lifecycle across the application teams you support — design, pipelines, security, and production — but your hands-on role in each shifts. Own CI/CD and infrastructure design across the teams you support. Architecture, deployment strategy (blue/green, canary, feature flags), and the specs that direct AI-built pipelines, infrastructure code, and automation — coding yourself when it counts. Decide what needs verification and prove it does the job. Pipeline tests, policy-as-code, and security gates are a design decision, not a default — you validate that they actually prove what they claim. Build shared standards with the rest of Cloud Ops, not one-off fixes per team. Work with your Cloud Ops peers on the common patterns, tooling, and practices that make every team you support faster and safer, and contribute your own experience back into what the group builds. Own application observability and unblock teams in production. Instrument the services you support, tie alerting to product SLOs, and help engineers across teams debug and resolve issues quickly when something breaks. Keep judgment and accountability human. Reviews, deployment calls, on-call response, and what an incident teaches you stay yours, regardless of who or what wrote the code. Raise the bar for how the teams you support work with AI, coaching engineers on specifying, delegating, and validating rather than treating DevOps as someone else's problem. Job Qualifications You already work this way. Agentic AI is your primary surface for planning and building CI/CD and infrastructure — you write specs it can execute against and catch what it gets subtly wrong, not just what fails a test. You've built and operated production CI/CD and cloud infrastructure at real scale (AWS or Azure), including carrying on-call load, so you know what good looks like independent of who, or what, writes the code. You treat testing, security, and observability as designed-in requirements, not something a separate function catches later. In a system that carries behavioral health data, “it works” and “it's safe” are the same bar. You work effectively across multiple application teams and with your Cloud Ops peers, building practices that generalize rather than solving the same problem differently each time — judgment AI doesn't replace. You have hands-on depth building application CI/CD and deployment automation: containers and Kubernetes for application workloads (Helm or similar), serverless functions, and one or more IaC tools (Terraform, CloudFormation, or ARM) used in production, plus fluency in at least one modern language (for example, Python or Java). You build security in, shift-left by default. SAST/DAST/SCA and secrets scanning in the pipeline, least-privilege IAM, and encryption in transit and at rest are the norm, built within the compliance frameworks we operate under, including HIPAA/HITRUST and SOC 2. Compensation and Benefits Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more The salary range for this position is $150,000 - $200,000 (USD). The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. EEO ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace. ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Data Privacy Notice.

Coordinate sales activities and support group sales team to ensure client satisfaction and seamless event execution. | High school diploma with preferred sales, hospitality, and secretarial experience, plus strong communication and organizational skills. | Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. The Ladies & Gentlemen in Sales are dedicated to creating meaningful relationships and delivering exceptional experiences for our guests and clients. As a Group Sales Coordinator, you will provide essential support to the Group Sales team by coordinating sales activities, maintaining accurate client and group information, preparing proposals and correspondence, and assisting with the details that move each group from initial inquiry through arrival. You will communicate professionally with clients and internal partners while anticipating needs and ensuring that every detail is handled with care and precision. Working closely with Sales, Catering, Conference Services, Front Office and other hotel departments, you will help create a seamless experience that exceeds expectations and builds lasting client relationships. Recognized as “the gold standard” of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Through your organization, attention to detail, responsiveness and commitment to excellence, you will play an important role in supporting our sales team, strengthening client partnerships and creating Ritz-Carlton guests for life. Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. • Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. • Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed. • Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer. • Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations. • Account Service and Management Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. • Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. • Work with sales personnel to achieve required sales team goals. • Have current knowledge of hotel rates, strategies, discounts and promotions. • Assist with completing any required sales reports. • Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area. • Assist hotel with implementing hotel specific selling strategies. • Promptly, the same day or by 10am the next business day, follows-up on all customers’ needs and inquires in an efficient and expedient manner. • Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. • Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel. • Display a neat, clean and business-like appearance at all times. • Creates monthly social hour calendar with the Director of Sales. • Assists the Sales department with monthly luncheons, client events, etc. • Conduct walk-in tours • Create gift bags for guest traces, VIP’s, Hug’s, etc. Keep supplies stocked and on hand. • Work with EBC on all group turnover and proper execution of the groups. Education/Formal Training High school diploma or vocational secretarial. Experience Previous sales, hospitality, and secretarial experience preferred. Knowledge/Skills • Advanced knowledge/use of Microsoft Word applications Word, Excel, Publisher and PowerPoint. • Alphabetizing, grammar and punctuation skills. • Standard business letter formats. • Strong editing skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person. • Able to read contracts and letters. • Able to use computers. • Excellent attention to detail and multi-tasking skills. • Bending/kneeling - repeated bending and kneeling required while filing • Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment Acrrued PTO plan Medical, dental, & vision insurance Eligible to participate in the Company’s 401(k) program with employer matching Flexible spending accounts options Basic Life and AD&D insurance Short-term disability options Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $24 - $27/Hourly

Lead end-to-end marketing strategy, build and manage a high-performing team, and partner with Sales and Product leadership to drive revenue and market position. | 10+ years progressive marketing leadership in SaaS or technology, experience scaling marketing organizations and managing P&L, preferably with U.S. higher education market experience. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VP of Marketing based in United States. This is a senior marketing leadership opportunity with end-to-end ownership of brand, demand generation, and customer engagement strategy. You will translate company-wide growth objectives into a focused marketing roadmap that drives pipeline, revenue, and market position. The role combines strategic leadership with hands-on execution across a growing marketing organization. You will build and develop high-performing teams spanning brand, demand generation, product marketing, and marketing operations. Working closely with Sales, Product, and Customer Development, you will shape integrated go-to-market strategies and strengthen market positioning. Your perspective on customer needs, competitive dynamics, and industry trends will directly influence executive-level business decisions. This role offers the opportunity to make a measurable impact within the U.S. higher education technology market while working in a fully remote environment. \n Accountabilities: Own and evolve the overall marketing strategy, establishing multi-year priorities and translating company objectives into an actionable roadmap. Build, resource, and manage the marketing organization, including budget planning, vendor relationships, operational infrastructure, and resource allocation. Recruit, develop, and lead a high-performing marketing leadership team with strong capabilities across brand, demand generation, product marketing, and marketing operations. Define and execute demand generation and pipeline strategies across channels, with clear accountability for acquisition, pipeline creation, and revenue contribution. Lead brand strategy, positioning, and thought leadership initiatives to strengthen market presence within the higher education sector. Partner closely with Sales, Product, and Customer Development leadership to align marketing priorities with broader go-to-market and company strategies. Bring market intelligence, customer insights, competitive analysis, and emerging trends into executive-level strategic discussions. Establish a comprehensive marketing measurement framework, including KPIs, ROI models, attribution approaches, and reporting cadences for evaluating performance. Drive integrated marketing initiatives that produce measurable business outcomes and support sustainable organizational growth. Requirements: 10+ years of progressive marketing leadership experience, with significant experience in SaaS, software, or technology organizations operating in the U.S. market. 5+ years of experience leading and scaling marketing organizations through periods of significant growth. Demonstrated experience managing a marketing P&L, including budget planning, resource allocation, and vendor or agency management. Deep expertise in brand management and content strategy, with a proven ability to strengthen brand equity in competitive markets. Strong track record of partnering with Product, Sales, Customer Success, and other cross-functional teams to deliver integrated go-to-market strategies. Proven ability to build and execute marketing strategies that generate measurable, executive- and board-level business results. Direct experience with the U.S. higher education market is strongly preferred. Advanced proficiency with marketing automation and CRM platforms such as Salesforce or HubSpot. Strong command of marketing analytics, attribution, and performance measurement, with the ability to turn data into strategic recommendations. Exceptional leadership, communication, relationship-building, and decision-making skills, with the ability to influence across functions and operate effectively at executive level. Benefits: Competitive base salary of $175,000–$200,000 USD. Full benefits package, including paid medical, dental, and vision coverage. 401(k) matching program. 100% remote work environment within the United States, with availability during U.S. business hours. Unlimited and flexible paid time off. Every other Friday off. Monthly stipend for home-office, professional development, or wellness expenses. Generous parental leave policy. Inclusive reimbursement fund supporting reproductive health, adoption, and gender-affirmation-related treatment. An inclusive and collaborative environment that values diverse perspectives, innovation, learning, and belonging. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead customer experience operations including agent success, customer care, systems, and manage a large team while driving AI integration and managing capacity and costs. | 10+ years in customer experience or service operations with 5+ years in management and experience managing blended internal and outsourced teams and AI transitions. | 1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. Every month, tens of thousands of patients and providers reach out to Headway with a benefit that isn't showing up, a bill that looks wrong, a claim in limbo, or a credentialing application waiting on an answer. Each one is an opportunity to earn trust and strengthen the relationship, not just close a ticket. Customer Experience is responsible for resolving those issues and delivering a quality experience every time. Headway is growing quickly and AI is changing what support can actually resolve, which makes this the moment to reshape how customer experience works in mental health care and set the standard for what it should look like. As Director of Customer Experience (CX) Operations, you will lead the entire CX operation across Agent Success, Customer Care, Programs, and Systems, an operation of more than 100 Headway employees and over 800 partner agents, reporting to the Head of Operations. You will be directly responsible for customer experience at Headway and will represent the function to the executive team. This is a senior leadership role for a driver who can turn ambiguity into clarity, build a high-performing team, and create the support operation a fast-growing consumer healthcare business needs to win. What You'll Do Own the customer experience end to end. You'll set the standard for what great support looks like at Headway for both patients and providers, own the scorecard behind it, and be accountable for how the operation performs. Lead and grow the team. You'll lead teams across Agent Success, Customer Care, Programs, and Systems, spanning more than 100 Headway employees and over 800 partner agents. You'll develop the managers who run them and own hiring and performance across the function. Bring AI into the operation in service of a better experience. Automation should mean faster answers, fewer repeat contacts, and agents spending their time where judgment matters most. You'll co-own that agenda with our Director of Product for CX, decide where it drives the most value and what the operation is ready to support, and set the quality bar it has to clear. Own capacity and cost. Headway is growing incredibly fast, and support demand grows with it. You'll build an operation that scales with that growth: forecasting demand, staffing across internal and outsourced capacity, and holding cost-per-contact targets while quality improves. Build the engine behind great support. Training, quality assurance, the procedures agents work from, and the technology the team runs on are what separate an operation that keeps getting better from one that just keeps up. You'll own all of it. Be the customer's voice inside R&D. Every recurring contact points to something we can fix upstream. You'll bring that evidence to R&D, help shape where investment goes, and push for the fixes that remove support demand rather than absorb it. What You'll Have You have 10+ years in customer experience, support, or service operations and strategy, including 5+ years leading teams of managers. You have run a blended internal and outsourced support organization at the scale of several hundred agents inside a high-growth technology company, managing partners from the client side and holding them to both performance and commercial commitments. You own the cost line, not just service levels, and you are comfortable with demand forecasting, capacity planning, and headcount ownership. You have led a support organization through an AI or automation transition, and you can say why it delivered a better customer experience rather than only a lower cost. You know the CX landscape and tooling stack deeply, including what is genuinely cutting edge, and you're AI-native in how you work. You've rebuilt your own workflows around these tools and have a real point of view on what is worth adopting to transform an operation rather than just adding tools to it. You have partnered closely with R&D, using evidence from your own operation to influence what gets built, and you operate beyond your own function rather than running a siloed org. You care about the patients and providers on the other end of every contact, and you are motivated to advance Headway's mission to make mental healthcare more accessible and affordable across the United States. Nice to have: experience in healthcare, insurance, or other industries with complex customer interactions. Compensation and Benefits: The expected base pay range for this position is $160,000-$250,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Lead strategy and execution of growth initiatives focusing on customer outcomes and retention through AI-enabled product development. | 8+ years product management experience with SaaS scaling, AI tools expertise, and leadership through influence. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager - Customer Experience and AI based in United States. This is a high-impact product leadership opportunity focused on shaping an AI-native, mobile-first SaaS experience. You will own strategic growth initiatives centered on measurable customer outcomes and product value. The role combines customer research, behavioral data, rapid experimentation, and AI-enabled product development. As a Principal individual contributor, you will influence engineers, designers, and product leaders without relying on direct authority. You will operate across complex and ambiguous problem spaces, turning strong product hypotheses into scalable experiences. The position also offers an opportunity to mentor product managers and raise the standard for discovery, strategy, and execution. You’ll have significant ownership in an environment where speed, experimentation, collaboration, and customer impact are highly valued. \n Accountabilities Own the strategy and execution of key growth initiatives, with a strong focus on improving customer outcomes, retention, and business performance. Develop and champion clear perspectives on how product experiences can demonstrate meaningful value to customers through research, behavioral insights, and experimentation. Lead cross-functional groups of engineers and designers toward actionable, research-backed, and ROI-focused product outcomes. Define product hypotheses, use AI-enabled tools to test and refine ideas, and accelerate the product development lifecycle through rapid experimentation. Navigate complex and ambiguous problem spaces, clarify requirements, and align stakeholders across multiple product squads and organizational functions. Mentor other product managers and help strengthen capabilities in product discovery, strategic thinking, decision-making, and execution. Advocate for customer needs throughout product discovery and development, particularly for small business owners and other users seeking practical growth solutions. Help establish stronger product standards and ways of working across the broader product organization. Requirements 8+ years of Product Management experience, with substantial experience building and scaling SaaS products. Proven track record of improving growth and retention metrics and translating customer needs into measurable product outcomes. Strong strategic thinking and the confidence to develop, articulate, and defend a product vision with senior and executive stakeholders. Demonstrated ability to operate as a high-impact individual contributor and lead cross-functional teams through influence rather than formal authority. Active experience experimenting with AI tools and applying AI to improve product discovery, experimentation, decision-making, or the broader product development lifecycle. Strong customer empathy and the ability to translate research and behavioral data into compelling product experiences. Excellent communication, collaboration, and stakeholder-management skills, with the ability to navigate ambiguity and competing priorities. Proven mentoring and coaching capabilities, including experience helping other product managers improve their craft. Ability to thrive in fast-paced environments while balancing product quality, customer experience, and delivery speed. Experience in the SMB space, early-stage startups, internal startup environments, or subscription products is a plus. Experience mentoring senior PMs or establishing organizational product standards is also advantageous. Benefits Full-time opportunity with a remote work arrangement. Competitive compensation aligned with experience, education, and work location. Published full-time employee salary range of $148,782–$185,977 USD. Potential eligibility for additional bonus or target-based compensation depending on the role and package. Health and welfare benefits supporting employee well-being. Generous paid time off and a competitive overall benefits package. Strong emphasis on flexibility, collaboration, professional development, and career growth. Opportunities to take on stretch assignments, expand business knowledge, and pursue coaching and learning opportunities. Inclusive culture focused on valuing different perspectives and strengthening collaboration. Opportunity to work alongside experienced product, engineering, design, and marketing professionals on AI-enabled products. High ownership and visibility in a role directly connected to customer outcomes and business growth. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Design, deploy, and operate virtualization and software-defined networking platforms across on-premises and hybrid cloud environments. | Requires bachelor's degree and 5+ years VMware platform engineering experience with strong automation and troubleshooting skills. | VMware Infrastructure Engineer - Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: VMware Infrastructure Engineer Location: 100% Remote (U.S.) Position Type: Full-time, Direct W2 Salary Range: $100,000–$150,000 Annually Experience Required: 6+ years Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position. Job Summary We are looking for a VMware Platform Engineer to design, deploy, and operate VMware-based virtualization, software-defined networking, and software-defined storage platforms across on-premises and hybrid cloud environments. The role covers vSphere, vSAN, NSX, Aria, and Tanzu, with a focus on automation, capacity management, and the practical realities of operating a large VMware estate alongside modern cloud-native workloads. The ideal candidate has operated VMware platforms at enterprise scale, navigates the evolving VMware product landscape pragmatically, and brings strong automation and operations discipline. Required Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field. Five or more years of hands-on VMware platform engineering experience. Deep expertise in vSphere, vCenter, and ESXi. Hands-on experience with vSAN and storage policy management. Experience with NSX-T or NSX-V networking. Strong PowerCLI scripting skills and experience with automation tooling. Familiarity with Tanzu Kubernetes Grid or VMware container platforms. Strong understanding of disaster recovery patterns and SRM. Strong troubleshooting skills across compute, network, and storage layers. Excellent communication and collaboration skills. Preferred Qualifications VMware Certified Professional (VCP) or VCAP credentials. Experience with VMware Cloud on AWS, AVS, or GCVE. Familiarity with VMware Cloud Foundation (VCF). Experience with Aria Operations / vRealize Operations. Exposure to migration programs out of VMware to alternative virtualization platforms. How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to Jenny@bvteck.com or contact us at (908) 505-3544. Learn more about Bright Vision Technologies at www.bvteck.com. Bright Vision Technologies is an Equal Opportunity Employer. Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Design email marketing and digital assets while collaborating on print collateral and brand consistency. | Requires 2+ years graphic design experience, Adobe proficiency, and email marketing platform experience. | We're looking for a Part-Time Graphic Designer to support our Marketing team by creating compelling visual assets that elevate our brand across digital and print channels. If you're a creative designer with strong email marketing experience, exceptional attention to detail, and a passion for bringing brands to life through thoughtful design, we'd love to hear from you. WHAT YOU'LL DO Design engaging email marketing blasts that align with brand standards and marketing objectives. Create digital assets for social media, website updates, digital advertising, and promotional campaigns. Design print collateral including menus, signage, flyers, event materials, and in-store marketing pieces. Collaborate closely with the Marketing team to support seasonal promotions, restaurant openings, partnerships, and special initiatives. Maintain consistency across all creative assets while adhering to established brand guidelines. Revise designs based on stakeholder feedback while meeting project deadlines. Organize and maintain creative files, templates, and brand assets. Submit weekly hours and communicate project progress with the Marketing team. WHAT WE'RE LOOKING FOR Proven professional graphic design experience with a strong portfolio. Experience designing marketing emails for platforms such as Klaviyo, Mailchimp, Constant Contact, or similar. Strong understanding of typography, layout, color, and brand identity. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign). Experience with Canva and Figma is a plus. Ability to manage multiple projects simultaneously while working independently. Strong communication, organization, and time management skills. Experience working with restaurant, hospitality, retail, or consumer brands is preferred. THE DETAILS Part-Time Contract Position Remote Approximately 10–15 hours per week Flexible schedule Pay: $22–$26 per hour, based on experience Applicants must submit a portfolio showcasing relevant graphic design and email marketing work. Weekly timesheet submission required. Preference will be given to candidates operating as an independent contractor/LLC. ROLE COMPETENCIES Graphic Design & Visual Communication Create visually compelling designs that effectively communicate the brand across digital and print platforms. Brand Consistency Maintain a cohesive visual identity while ensuring all creative assets align with established brand guidelines. Functional Expertise Apply advanced knowledge of graphic design principles, typography, layout, color theory, and digital marketing best practices. Creativity & Problem Solving Develop creative solutions that support marketing initiatives while balancing business objectives and deadlines. Attention To Detail Produce polished, accurate, and high-quality work with a meticulous eye for detail. Organizational Awareness Collaborate effectively with internal stakeholders while managing multiple priorities and projects. Communication Clearly communicate design concepts, receive feedback constructively, and work collaboratively within a remote team environment. Integrity Demonstrate professionalism, accountability, and ownership in all aspects of your work. JOB REQUIREMENTS Technical Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign). Experience designing email marketing campaigns using platforms such as Klaviyo, Mailchimp, or similar email service providers. Experience with Canva, Figma, or similar design software is a plus. Strong computer skills including Microsoft Office and Google Workspace. Language English required. Experience Minimum of 2 years of professional graphic design experience. Demonstrated experience creating digital marketing assets and email campaigns. Experience supporting restaurant, hospitality, retail, or consumer brands is preferred. Work Environment Remote contract position. Must be able to manage multiple deadlines independently. Flexible schedule averaging 10–15 hours per week. Occasional virtual meetings with the Marketing team during standard business hours may be required.