RevenueCat

Manage product operations and technical support functions to improve workflows, data accuracy, and cross-team collaboration. | Requires experience in product operations, technical support, and cross-functional collaboration with a technical proficiency background. | RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $10B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 120+, spread across 25 countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. The Role We’re hiring a Customer Storyteller because we work with some of the most ambitious, creative, and successful apps in the world—and their stories deserve to be told in ways that are just as bold. RevenueCat powers apps used by millions of people every day. Behind those apps are founders, operators, and teams building category-defining products. This role exists to get close to those customers, earn their trust, and tell their stories in ways that inspire other builders. This role sits on our Content team, where storytelling, craft, and narrative quality are core. At the same time, it is deeply cross-functional by nature. You’ll work closely with Product Marketing, Sales, and Customer Success, to surface the right stories, align them to product value, and make them useful across go-to-market efforts. This is not a role for someone who wants to stay put and write blog posts about customers from behind a desk. This is a role for someone who gets excited by ideas like: Reaching out to a founder in Japan and planning a hike + shoot in the mountains to capture why they built their app Convincing Arnold to hop on camera and tell the story of The Pump—what it took to build it, scale it, and turn it into a real business Turning a casual customer call into a full-blown story—video, quotes, campaign, and event—because you felt there was something special there Flying out to an onsite, conference, or customer office to capture moments that don’t show up in dashboards Asking “what’s the most interesting way this story could be told?” instead of defaulting to a case study template You’ll be in daily contact with customers, as well as Sales and Customer Success, spotting story-worthy moments early and shaping them into compelling narratives across formats—video, written, events, campaigns, and more. You’ll work closely with Product Marketing to ensure stories are tied to real product value and positioning, with Sales and CS to support pipeline and renewals, and with Product to deeply understand how customers are using RevenueCat in the wild. You’ll use AI tools to move fast and scale your impact, and you’ll orchestrate freelancers, agencies, and local film crews around the world to bring ideas to life. You’ll have a lot of ownership, a lot of freedom, and a lot of responsibility to figure out how each story should be told. About you: You: Have 5+ years of experience in content, customer marketing, or product marketing with a strong customer focus Have shipped customer stories that supported marketing, sales, or brand credibility Are comfortable interviewing customers and building trust quickly Can own projects from concept to launch with minimal oversight Are AI-first and use modern tools to move faster and scale impact Do not need to be a video editor, but know how to brief, review, and orchestrate video production Are highly organized and able to manage multiple stakeholders and timelines Communicate clearly, concisely, and persuasively in writing and conversation Are energized by cross-functional collaboration and independent execution In the first month, you'll: Complete onboarding and gain a deep understanding of RevenueCat’s product, customers, and voice Embed with the Content team to learn how we plan, ship, and measure content at RevenueCat Build strong working relationships with Product Marketing, Sales, and Customer Success Join customer calls alongside CS and Sales to hear how customers describe their businesses and their use of RevenueCat Audit existing customer stories, testimonials, and proof points to identify gaps and opportunities Identify quick-win storytelling opportunities aligned with Content and Product Marketing priorities Ship your first customer-facing asset (e.g. quote, testimonial, short story, or content contribution) Within the first 3 months, you'll: Own the customer storytelling pipeline end-to-end as part of the Content team Produce your first flagship customer story, such as a long-form case study or video Establish a repeatable intake and prioritization process with Sales and Customer Success Partner closely with Product Marketing to align customer stories to product narratives and positioning Begin orchestrating freelancers, agencies, or production partners as needed Integrate customer stories into blog content, campaigns, and sales enablement Demonstrate early impact through internal adoption and qualitative feedback Within the first 6 months, you'll: Consistently ship high-quality customer stories across multiple formats and channels Lead at least one cross-functional, multi-channel customer storytelling campaign Be a trusted Content partner to Sales and CS for pipeline support and renewals Build and maintain a reliable external network of writers, video teams, and production partners Use AI-first workflows to efficiently repurpose customer stories into multiple assets Influence how customer success is represented across RevenueCat’s content and GTM efforts Within the first 12 months, you'll: Set the standard for customer storytelling at RevenueCat Demonstrate clear impact on brand credibility, pipeline influence, and customer trust Lead large-scale customer storytelling initiatives or campaigns Help define best practices for how RevenueCat finds, tells, and scales customer stories Be recognized internally as an expert in customer storytelling and narrative craft What we offer: Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator 10-year window to exercise vested equity options Fully remote and flexible work environment 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.

Lead the product development of a new ad monetization feature from zero to one, collaborating with engineering and design teams and engaging with customers to validate hypotheses and drive revenue growth. | 5+ years product management experience, technical understanding of SDK/API, entrepreneurial mindset with zero-to-one product experience, strong communication skills, and experience in mobile app ad monetization. | RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $8B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 100+, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. The Role As Senior Product Manager for Ad Monetization, you will be responsible for the product perspective on a cross-functional team helping apps generate ad revenue and orchestrate monetization decisions. This is a new product area for RevenueCat, with the chance to build up a zero-to-one product from scratch and iterate rapidly. About you: • You have 5+ years of product management experience. • You are excited about building products to deliver on our mission to help developers make more money. • You have experience with ad monetization of mobile apps. • You have an entrepreneurial mindset and have built zero-to-one products before. • You are sufficiently technical to discuss aspects of SDK and API development with your engineering counterparts. • You have demonstrated the ability to ship and learn quickly and to figure out solutions to hard problems with many constraints. • You are comfortable with ambiguity and making decisions under uncertainty, and have a track record of taking ownership, delivering results, and learning from failure. • You have demonstrated the ability to communicate clearly in different media, particularly in writing. In the first month, you'll: • Talk to lots of (potential) customers to understand pain points that RevenueCat could help solve when it comes to ad monetization • Form your own perspective on how RevenueCat could help app developers monetize with ads • Form a strong relationship with the key stakeholders involved in this new initiative, including on the engineering and design side Within the first 3 months, you'll: • Have contributed to shipping an MVP of a feature in the ad monetization space • Have formed a solid set of hypotheses for how we could further help app developers make more money with ads • Closely partner with engineering to remove blockers and determine the fastest path to validating our hypotheses • Be on top of the roadmap to validate and build out the zero-to-one initiative • Effectively collaborate with executive stakeholders to align on the roadmap for the area • Understand how the new product area fits into the broader RevenueCat product Within the first 6 months, you'll: • Have contributed to making the decision whether to double down or pivot • Have contributed to building out an initial team to deliver the new product area • Have a plan for how to take the new product area from MVP to fully functional • Independently drive all product decisions in your area • Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends Within the first 12 months, you'll: • See the new product area contribute meaningful revenue to our customers and to RevenueCat • Develop a longer term vision for your area of the product in line with the product strategy • Have killed something you have shipped because we learned it didn't deliver the value we hoped What we offer: • Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator • 10-year window to exercise vested equity options • Fully remote and flexible work environment • 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge • $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.

Design, build, ship, and support end-to-end product features focused on data insights to help developers grow their business. | 5+ years as product engineer with strong coding skills in mainstream languages, TypeScript/JavaScript, React, SQL, and experience shipping user-facing frontend products. | About us: RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40 % of newly shipped subscription apps, we process $8 B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 100+, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. About the Role We are looking for a full-stack product engineer to join our Data Insights team and help design, build, ship and support end to end features and products that will help developers grow their business. We want to bring somebody onboard that is passionate about data related problems, has an eye for good product and is comfortable moving between codebases and technologies to get the job done. About you: • You have 5+ years of experience working as a product engineer. • You love shipping good products. • You are comfortable writing and debugging SQL. • You have excellent command of at least one of the mainstream programming languages. • You have excellent command of TypeScript/JavaScript. • You have experience in React and shipped at least one user-facing frontend product in React. • You know how to ship high quality code using good testing practices in iterative cycles. • You collaborate well with others and can communicate effectively in a fully-remote culture. • You are proactive. When you see something broken, you jump on it to fix it or suggest improvements. • You move fast, test, and iterate quickly. Bonus: • You have experience building mobile apps. • You have experience in PostgreSQL. • You have experience in Python. In the first month, you'll: • Meet frequently with your team and manager to get up to speed • Setup and familiarize yourself with repositories, task management, the dev environment • Implement and ship your first project • Familiarize yourself with the RevenueCat dashboards, logging, debugging tools, cloud providers, infrastructure management and general architecture • Familiarize yourself with workflows and subscription business concepts Within the first 3 months, you'll: • Be able to scope and work on projects self-sufficiently • Participate in code reviews, and contribute in other ways (testing, visibility, etc.) to improve reliability and quality of the codebase • Understand every product owned by your team • Understand and improve many of the codebases that the team works with Within the first 6 months, you'll: • Review code, create proposals, and contribute to architectural discussions • Contribute to the team roadmap and technical direction • Be an expert on a couple of your team’s focus areas • Have shipped a major product or feature Within the first 12 months, you'll: • Know all the major components of our system and be able to debug complex issues • Have your own initiatives for improving our products, understanding the current issues and priorities • Be able to spec and architect medium-large projects, gather feedback and design validation and rollout plans • Mentor other engineers joining the team • Influence the org to improve general reliability, scalability and performance What we offer: • Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator • 10-year window to exercise vested equity options • Fully remote and flexible work environment • 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge • $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.