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Support patients and providers by navigating insurance coverage, reimbursement, and prior authorization for therapies while collaborating with teams to resolve access barriers. | Extensive patient services or reimbursement experience with education from high school to doctorate, preferably with infused therapies, rare disease knowledge, and clinical background. | Career Category Corporate Services Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach thousands of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives. Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for solving complex challenges and driving meaningful impact for patients, you’ll thrive as part of the Amgen team. HOW MIGHT YOU DEFY IMAGINATION? At Amgen, our shared mission—to serve patients—drives all that we do. As a global biotechnology leader, we collaborate across disciplines to deliver innovative therapies that reach millions of patients worldwide. It’s time for a career you can be proud of. Live What you will do Let’s do this. Let’s change the world. The Patient Access Liaison (PAL) is a field-based patient access and reimbursement specialist responsible for supporting patients, caregivers, healthcare providers, and sites of care in navigating insurance coverage and reimbursement pathways for Amgen therapies. The PAL serves as a key resource in helping stakeholders understand payer requirements, prior authorization processes, reimbursement considerations, and available patient support resources. The role focuses on ensuring timely and sustained access to therapy by addressing reimbursement barriers and providing education to patients and providers on coverage and financial assistance programs. Working within a collaborative field environment, the PAL partners with internal teams including Market Access, Medical Affairs, Advocacy, Marketing, Case Management, and Site of Care teams to support the patient journey. The role operates with independence in managing assigned patient cases and contributes field insights that inform broader access strategies. Key Responsibilities Patient Access and Reimbursement Support Serve as a resource on patient access and reimbursement for infused and specialty therapies. Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes. Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims. Provide education regarding coding and billing considerations relevant to therapy access. Patient and Caregiver Engagement Develop relationships with patients and caregivers through phone, virtual, and in-person engagement. Secure written or electronic patient HIPAA authorization within assigned geography. Assess individual patient needs and provide education and resources that support access to therapy. Educate patients on coverage considerations and the steps required to obtain prior authorization. Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate. Provider and Site-of-Care Education Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes. Provide information regarding common prior authorization requirements, coding considerations, and billing practices. Support healthcare providers and infusion centers in navigating reimbursement questions related to patient cases. Access Issue Resolution Investigate patient access challenges before and after infusion. Support physician offices and sites of care in reviewing denied claims and identifying potential next steps. Escalate complex or systemic reimbursement issues to appropriate internal stakeholders. Cross-Functional Collaboration Partner with internal stakeholders including Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams to support patient access initiatives. Coordinate with internal and external partners to ensure appropriate resources are available to support patient access. Share field insights regarding payer policies and reimbursement challenges. Compliance, Safety, and Operational Excellence Adhere to company policies, compliance guidance, and applicable to federal, state, and local regulations. Ensure activities align with HIPAA privacy requirements and internal compliance guidelines. Report adverse events and product complaints through established pharmacovigilance processes. Maintain accurate documentation of activities and interactions in Amgen’s internal system. Win What we expect of you Basic Qualifications - Level 5 Doctorate degree OR Master’s degree and 2 years of patient services and/or access and reimbursement experience OR Bachelor’s degree and 4 years of patient services and/or access and reimbursement experience OR Associate’s degree and 8 years of patient services and/or access and reimbursement experience OR High school diploma / GED and 10 years of patient services and/or access and reimbursement experience Basic Qualifications - Level 6 Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience OR Master's degree and 4 years of patient services, and/or access and reimbursement, experience OR Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience Preferred Qualifications Experience supporting buy-and-bill or infused pharmaceutical therapies Rare disease or orphan drug experience Clinical background such as nursing or allied health Understanding of reimbursement processes including prior authorization, appeals, and denied claims management Knowledge of HIPAA guidelines and FDA regulatory requirements Familiarity with internal and OIG compliance guidelines Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to manage complex patient situations and resolve access barriers Experience working in cross-functional field teams Proficiency in Microsoft Office, CRM, AI and relevant systems Access and reimbursement knowledge Prior authorization processes Healthcare reimbursement systems Coding and billing awareness Patient support program knowledge Compliance and privacy requirements Learning agility Decision quality Stakeholder engagement Ability to respond rapidly to urgent access needs to prevent treatment delays or lapses Ability to operate effectively in matrix field environments Travel up to 50%, including occasional overnight and weekend commitments Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The annual base salary range is from $158,394 -$185,578 for Level 5 , $164,276 - $ 222,256 for Level 6. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen's application deadline is August 3, 2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range USD - USD

Lead strategy, roadmap, and performance of consumer digital experiences and build AI-enabled product practice while coaching product managers. | 7-9 years product management experience with consumer-facing digital products and demonstrated success improving consumer journeys. | Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview Safelite is the leader in auto glass service, continuously raising the bar for experiences that are easy, fast, and done. Digital is central to that ambition and to how we serve consumers, clients, and colleagues. We are seeking a Digital Product Director, Consumer Channels to lead the strategy, roadmap, and performance of Safelite's consumer digital experiences. This includes the direct-pay and insurance journeys across discovery, quote, coverage, scheduling, payment, and service. Reporting to the VP, Digital Product, you will lead the consumer digital product portfolio and the product managers responsible for it. You will connect customer behavior, growth strategy, business performance, and emerging technology to identify high-value opportunities and translate them into clear product direction and measurable outcomes. This is a hands-on product leadership role. You will set direction across the portfolio while staying close to customer behavior, product performance, and the work itself. You will develop product talent, raise the quality of product practice, and ensure the team is investing in the opportunities that create the greatest customer and business value. What you will do Lead the consumer product portfolio • Define the product strategy, roadmap, and investment priorities for Safelite’s consumer digital experiences. • Identify and prioritize high-value opportunities by connecting customer needs, behavioral signals, business performance, and emerging capabilities. • Translate those opportunities into clear product direction, priorities, and measurable outcomes. • Make portfolio tradeoffs across customer value, business impact, evidence, effort, risk, and learning potential. • Balance performance optimization, foundational capability, and longer-term innovation across the portfolio Drive growth and journey performance • Lead the digital journey from initial need through quote, coverage, scheduling, payment, and service. • Identify where friction, uncertainty, or unnecessary effort is limiting conversion, self-service, or customer confidence. • Connect product decisions directly to revenue, margin, conversion, satisfaction, and operational performance. • Use behavioral data, research, experimentation, and customer signals to identify the highest-value opportunities for improvement. • Partner with Pricing, Marketing, and business leaders on how pricing, offers, payment options, and other commercial levers appear within the experience. Build an AI-enabled product practice • Establish how the team uses AI across discovery, analysis, synthesis, prototyping, experimentation, and product decision making. • Use AI-native tools to analyze customer behavior and interactions at scale, surface patterns, investigate performance, and identify emerging opportunities. • Help teams move quickly from signal to hypothesis to evidence while maintaining strong product judgment. • Build fluency across the team so AI becomes part of how product managers work, not a separate capability or occasional tool. • Stay current on emerging AI capabilities and determine where they can materially improve the consumer journey or the way the team works. Shape AI-enabled consumer experiences • Identify where AI can create meaningful customer and business value across the consumer journey. • Partner with agentic product leadership to determine how conversational, agentic, predictive, and adaptive capabilities should integrate into the broader consumer experience. • Define opportunities where AI can improve self-service, decision support, personalization, and service outcomes. • Ensure AI-enabled experiences are grounded in customer value, measurable outcomes, appropriate controls, and clear expectations. • Connect emerging AI capabilities to the broader product roadmap rather than treating them as standalone features. Lead and develop the product team • Lead, coach, and develop product managers responsible for areas within the consumer portfolio. • Set a high standard for product judgment, customer understanding, analytical fluency, experimentation, and execution. • Develop product managers who can form an independent point of view from customer behavior, data, research, and business performance. • Create ways of working that support continuous discovery and delivery while maintaining clarity around outcomes, priorities, and accountability. • Stay close enough to the work to challenge assumptions, raise the quality of decisions, and help teams navigate difficult tradeoffs. Lead through partnership • Operate as a close partner to Design and Engineering in shaping product strategy, priorities, and outcomes. • Partner across Marketing, Pricing, Analytics, Technology, Operations, Contact Center, and business leadership to connect the digital experience to the broader service. • Align teams around opportunities, priorities, measures of success, and the decisions required to move forward. • Bring structure and clarity to complex product decisions when customer, business, technology, and operational priorities compete. Performs other duties as assigned Complies with all policies and standards Education Qualifications Bachelor's Degree or equivalent work experience Required Experience Qualifications 7-9 years of product management or digital product experience, including significant ownership of consumer-facing digital products at scale. Required Experience leading and developing product managers, with a track record of raising product judgment and team performance. Required Experience owning digital products from strategy and discovery through launch, measurement, and continuous improvement. Required Skills and Abilities REQUIRED Demonstrated success improving high-intent consumer journeys such as commerce, booking, quoting, scheduling, or self-service. Strong analytical fluency and hands-on experience using digital analytics platforms such as Quantum Metric, Heap, Amplitude, FullStory, Mixpanel, or similar. Demonstrated fluency using AI across product strategy, discovery, research synthesis, analysis, prototyping, experimentation, and optimization. Experience using AI-native tools to investigate customer behavior, product performance, and emerging opportunities. Strong experience with experimentation, A/B testing, funnel optimization, and evidence-based product decision making. Ability to connect customer needs, behavioral signals, business strategy, and technology capabilities into clear product direction and investment priorities. Experience working in continuous discovery and delivery environments where learning actively shapes the roadmap. Strong written and verbal communication and the ability to create clarity in complex, ambiguous product environments. TARGET EXPERIENCE We are looking for a product leader who has led consumer digital experiences where customer behavior and business performance are tightly connected. You have owned high-intent journeys such as commerce, booking, quoting, scheduling, or self-service and can show how product decisions changed conversion, revenue, satisfaction, or customer effort. You have worked in environments where pricing, offers, payment options, and other commercial decisions are part of the product experience, not separate from it. You also know what strong product practice looks like. You have worked with dedicated cross-functional teams, continuous discovery, instrumented products, experimentation, and outcome-based goals, and you have helped raise the maturity of the product organization around you. Relevant experience may come from marketplaces, on-demand services, travel and hospitality, omnichannel retail, home services, financial services, modern automotive experiences, or other businesses where digital demand connects to real-world service delivery. PREFERRED QUALIFICATIONS Experience shipping AI-enabled, conversational, agentic, predictive, or personalized product capabilities. Experience leading products that span both customer-facing and employee-facing digital experiences. Experience with behavioral analytics, voice of customer, journey analysis, service design, and customer research methods. Familiarity with APIs, data products, design systems, experimentation platforms, and the technical foundations of modern digital products. Experience with products where digital conversion connects directly to operational capacity or service fulfillment. CORE CAPABILITIES Product Strategy. Turns customer, business, and technology signals into clear product choices, investment priorities, and measurable outcomes. Consumer Journey Leadership. Understands the end-to-end journey and identifies where product can materially improve customer behavior, confidence, and outcomes. Growth and Business Acumen. Connects product decisions to conversion, revenue, margin, satisfaction, and operational performance. Opportunity Identification. Uses customer behavior, evidence, and business context to identify and prioritize high-value opportunities. People Leadership. Builds strong product managers and raises the quality of judgment, execution, and product practice across the team. AI-Enabled Product Leadership. Uses AI directly to improve how the team learns and to identify where intelligent capabilities can create customer and business value. Experimentation and Learning. Uses analytics, testing, research, and feedback loops to improve decisions and product performance continuously. Cross-Functional Leadership. Aligns Product, Design, Engineering, Marketing, Pricing, Operations, and other partners around shared outcomes. Execution Discipline. Turns strategy into sustained product progress while managing priorities, dependencies, risk, and performance. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Design and develop interactive applications, maintain tools, document software, and collaborate to improve digital outreach. | Portfolio of technical projects, experience with Python, full-stack development, cloud platforms, and willingness to learn new technologies. | Term: Part-time, 15 hours per week Rate: $40/hour Reports to: Senior Director of Strategy Location: Remote This is a Union-eligible position. About us: Gen-Z for Change is a collective of Gen-Z organizers that leverage the power of social media, code, and creators to educate our generation, mobilize civic participation, and make a tangible difference on the ground. We have direct, trusted relationships with Gen-Z content creators and have a front-row seat to the misinformation and disinformation pumped into social media platforms. Through our 501(c)(4) Gen-Z For Change and 501(c)(3) entity Gen-Z For Civic Engagement, we will be able to effectively fulfill our mission of educating and engaging the Gen-Z audience on multiple platforms, inspiring them to take action both in their own communities and at the ballot box. Job Overview: Software Developers play a pivotal role in crafting tools that enhance digital civic engagement and support our mission to drive progressive change. This role will be responsible for developing and maintaining user-friendly applications that empower our audience, primarily using Python, HTML, CSS, and JavaScript. NOTE: This is the stack we currently use, but we’re always open to technologists with different competencies who are eager to creatively use technology to challenge the status quo. Responsibilities: Ideate, design, and develop interactive, responsive, and accessible applications with the Strategy Department’s development team. Maintain and update existing digital tools, incorporating feedback and addressing any issues promptly. Maintain written documentation of new digital tools. Actively participate in brainstorming sessions and feedback reviews to contribute to continuous improvement. Experiment with new technologies and approaches to enhance the effectiveness and efficiency of our digital tools. Attending Gen-Z for Change’s weekly All Hands meeting and the Strategy Department’s weekly meetings. Initiate meetings and communicate consistently and proactively with the Senior Director of Strategy as needed to maintain projects. Skills & Qualifications: Portfolio of creative & technical projects Experience developing back-end or full-stack applications Experience in Python, including common libraries (e.g. numpy, requests, pandas, scrapy, selenium, etc.) Experience with GitHub Experience building & incorporating APIs into technical projects Familiarity with Google Cloud Platform Familiarity with cloud computing & containerization Willingness to pick up new technologies to expand the scope of digital organizing Understanding and familiarity with grassroots organizing and social issues Understanding of ongoing fights in the youth, labor, reproductive, climate, immigration, and/or tech spaces preferred Curiosity, creative problem-solving skills, and a can-do attitude

Lead AppSec team integrating security controls in CI/CD pipelines and manage governance and tooling to ensure compliance and risk mitigation. | 5+ years InfoSec Engineering with expertise in SAST, DAST, SCA, CI/CD, leadership, and AI-enabled secure software development. | About this role: Wells Fargo is seeking a Lead Information Security Engineer to join our Application Security Team. In this role, you will: Strengthen integration of AppSec controls across enterprise tools and CI/CD pipelines Improve workflow alignment between Security Architecture and Application Security functions Design and implement repeatable, scalable, and automated AppSec processes Drive prioritization frameworks aligned with enterprise risk and business objectives Enhance transparency and reporting of AppSec processes, execution status, and outcomes Provide hands-on technical leadership in tooling integration, automation, and process execution Lead implementation of shift-left security strategies while maintaining strong developer experience within Wells Fargo’s internal tooling ecosystem Recommend mitigation strategies for identified application security risks Serve as an AppSec representative in cross-functional governance and technical forums Partner with AppSec governance teams to support control development, validation, and testing Collaborate with control management and cybersecurity leadership to design new security controls Support internal and external audits, regulatory reviews, and third-party assessments Implement ongoing product (internal and vendor) enhancements and fine-tuning of rules to increase the precision in identifying and prioritizing application security defects. Manage upgrades, resiliency, continuity, and compliance with enterprise standards. Lead a team to achieve objectives Required Qualifications: 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Deep expertise across core Application Security domains SAST, DAST, SCA, Secrets management and detection, Infrastructure as Code (IaC) Strong experience integrating SAST, DAST, and SCA tools into SDLC workflows and source code repositories Proven experience evaluating and managing multiple AppSec tooling vendors Advanced knowledge of GitHub, Jira, ServiceNow, Jenkins, Harness, and CI/CD ecosystems Strong understanding of OWASP standards and MITRE CVE/CWE frameworks Experience implementing and maturing Secure Software Development Lifecycle (SSDLC) practices across Agile and custom development frameworks Familiarity with AI/LLM-enabled development tooling (e.g., Cursor, GitHub Copilot, custom LLM integrations), including auto-remediation capabilities using AI, and governance considerations Demonstrated ability to lead cross-functional initiatives, drive workflow integration, and prioritize enterprise-level initiatives Strong leadership skills with the ability to foster a collaborative, high-performance team culture grounded in continuous learning and improvement Excellent written, verbal, and executive-level presentation skills Proven leadership in highly regulated environments with strong project and program management capabilities Desired Qualifications: 5 + years – Development experience in more than one language 3 + years of using the IaC to configure, build, and deploy 2+ years of DevSecOps / Automation experience Relevant industry certifications such as CISM, CISSP, CSSLP, or equivalent Hands-on experience with vendor tools Checkmarx, Blackduck, Prisma, Trufflehog, GHAS, Synk, Socket, Invicti, Qualys Experience in API development and custom services Job Expectations: This position offers a hybrid work schedule This position is not eligible for Visa sponsorship Demonstrate proficiency in using AI‑assisted development and analysis tools (e.g., GitHub Copilot and approved code‑centric agents) Leverage AI to accelerate system design, coding, testing, analysis, and troubleshooting Apply strong technical judgment when validating and integrating AI‑assisted outputs into solutions Understand and account for model limitations, security risks, and operational considerations Apply AI responsibly in development and production environments Ensure AI usage aligns with security, compliance, privacy, and ethical standards Salary Ranges: $119,000 - $187,000 - Charlotte, NC $119,000 - $187,000 - Chandler, AZ $119,000 - $187,000 - Irving, TX $131,000 - $206,000 - Minneapolis, MN Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $206,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 1 Sep 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Lead SAP functional transformation programs including design, configuration, and go-live execution for finance solutions. | Requires 5+ years SAP functional/technical experience in intercompany logistics, 3+ years in Software & Platforms projects, and 2+ end-to-end SAP S/4 implementations. | We Are: Accenture’s SAP practice, and we live to see how this can transform the way we live and work. We bring reinvention to life using design thinking, modern delivery methodologies, embedding AI into the way we deliver and into business processes. Additionally, the Software & Platforms Industry is going through remarkable levels of transformation as they are developing new business models, new digital sales channels, analytics capabilities to understand customer needs, and transforming internal operations for efficiencies. SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients. You Are: You have a passion for storytelling and for originating, selling and delivering SAP-based Finance Transformation projects that make a positive impact in your clients’ business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. You are a confident Manager who spots and stays ahead of the SAP platform, industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future) Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations Architect e2e Finance solutions that leverage SAP technologies, custom apps, & add on partner solutions Clearly explain SAP’s Business AI strategy, including an understanding of its capabilities and roadmap. Identify functional areas expertise where AI can deliver real value to clients Experience in deployment of AI use cases within SAP delivery to improve efficiency and ability to explain how these AI-driven improvements can enhance project delivery Advise, design and deliver Finance solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation. Lead large project teams of varying size and scope – helping them achieve transformational roadmaps - onsite with clients or within Accenture Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise Be a thought leader, build assets and best practices and develop the next level of transformation experts Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements The Work: Minimum of 5 years SAP functional and technical experience in Intercompany Logistics including sales, procurement, and intercompany movements. Minimum 3 years of experience in SAP projects supporting Software & Platforms clients and/or Industry (SAP support / managed services experience will not be considered for this requirement) Minimum of 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Software & Platforms clients Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Intercompany area Prior experience in an Advisory and/or Consulting role Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/09/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maine $80,400 to $216,200 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York $87,400 to $293,800 New Jersey $100,500 to $293,800 Virginia $87,400 to $270,300 Washington $100,500 to $270,300 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Lead teams and implement process improvements to drive operational excellence and optimize service delivery. | Experienced leader with expertise in Lean or Six Sigma methodologies, project management across departments, and stakeholder influence. | JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Business Operations Manager - Center of Excellence The Business Operations Manager serves as a key member of the Center of Excellence (COE) team, driving operational excellence across Project and Development Services and Facilities Management functions. This role combines team leadership with extensive process improvement and change management responsibilities, ensuring continuous enhancement of service delivery through systematic optimization, stakeholder engagement, and change initiatives. This is a hybrid position. Team Leadership & Development Lead and manage both Project and Facility Coordinator teams supporting project delivery and facility operations Recruit, onboard, and develop team members with focus on adaptability and continuous improvement Establish performance objectives aligned with goals and coach teams through organizational transitions Serve as subject matter expert for evolving systems, processes, and operational tools Foster culture of safety and innovation with focus on enhancing use of AI Process Improvement & Change Management Identify, assess, and prioritize improvement opportunities across multiple business functions through workflow analysis and stakeholder input Design, test, and implement enhancements in collaboration with cross-functional teams, utilizing Lean, Six Sigma, or similar methodologies Develop comprehensive change management strategies including communication plans, training programs, adoption metrics, and resistance mitigation Create and maintain Standard Operating Procedures and Playbooks that incorporate best practices and lessons learned Lead organizational initiatives affecting operational teams and coordinate multi-stakeholder implementation efforts Monitor outcomes using key performance indicators and establish feedback mechanisms to capture continuous improvement opportunities Serve as change agent and champion for transformation initiatives across the organization Operational Excellence & Compliance Oversee project data integrity, documentation governance, and workflow approvals Address system and process issues through root cause analysis and implement corrective actions Drive technology platform adoption and coordinate user experience enhancements Support standardization across regional Projects and Facilities teams Design and deliver training programs for new processes, tools, and system enhancements Provide escalation support while capturing insights from recurring issues to inform future improvements Champion compliance initiatives and efficiency optimization Cross-Functional Collaboration & Stakeholder Engagement Partner with leadership across functions to align improvements with strategic objectives Facilitate cross-functional working groups, process workshops, and strategic planning discussions Build consensus among stakeholders for changes and system enhancements Lead employee onboarding and offboarding optimization initiatives Coordinate day-to-day activities and respond to leadership requests Financial Management & Project Controls Review and streamline financial processes, invoice workflows, and approval cycles Eliminate payment obstacles and reduce transaction cycle times Oversee retainage management and project closeout procedures Implement financial controls, validation procedures, and coordinate improvements between project teams and finance functions Key Competencies for Success Demonstrated dual expertise in both people leadership and formal process improvement/change management Proven experience leading projects across multiple departments or business units Strong command of process improvement methodologies and change management frameworks Exceptional ability to influence and manage relationships with stakeholders from senior leaders to frontline staff Analytical and data-driven mindset with ability to build compelling business cases for change Experience leading teams responsible for transactional, operational, or project-based work This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Charlotte, NC, Raleigh, NC If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. 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Lead IAM operations strategy and cross-functional teams to manage security risks and drive operational excellence. | 7+ years in information security, 6+ years operations management, 3+ years leadership, strong IAM background, CISM or CISSP certification. | Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader –we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us! About this role: Wells Fargo is seeking an Information Security Senior Manager (Identity & Access Management) to drive the strategic direction, operational excellence, and business alignment of the Identity & Access Management (IAM) function. This leader serves as a critical bridge between technology, cybersecurity, risk, compliance, and business stakeholders, ensuring IAM capabilities effectively protect the enterprise while enabling business growth and transformation. The successful candidate will possess the leadership presence, accountability, and technical acumen to navigate highly complex security and operational challenges, driving issues from identification through resolution across multiple organizations and senior leadership levels. This Information Security Senior Manager will be responsible for shaping and executing IAM operational strategy, translating complex technical concepts into business outcomes, and influencing decisions across diverse stakeholder groups. This role requires a proven ability to orchestrate cross-functional teams through large-scale incidents, enterprise initiatives, and transformational programs while maintaining a relentless focus on risk management, customer experience, operational efficiency, and regulatory compliance. The leader must be comfortable operating in highly technical environments, confidently engaging with senior engineers, architects, cybersecurity leaders, and executive stakeholders to build alignment, establish accountability, and achieve measurable results. This individual will lead and develop a high-performing team of security professionals, fostering a culture of ownership, continuous improvement, operational discipline, and talent development. Key Qualifications: Define and execute the strategic vision and operating model for IAM operations, governance, and service delivery Lead resolution of highly complex technical, operational, and risk-related issues requiring coordination across multiple technology and business organizations Translate complex security, engineering, and operational concepts into actionable business strategies and executive-level decisions Establish and drive operational excellence through data-driven performance management, risk mitigation, process optimization, and continuous improvement Build trusted partnerships with business leaders, technology executives, engineering teams, Risk, Audit, and Compliance functions Influence and lead through ambiguity in large, matrixed organizations while holding teams accountable for commitments and outcomes Drive enterprise-wide IAM initiatives, including regulatory remediation, technology modernization, automation, resiliency, and control effectiveness programs Serve as a senior escalation point for significant incidents, service disruptions, and emerging security risks Develop organizational capabilities by attracting, coaching, and retaining top talent while creating a culture of accountability, collaboration, and execution Effectively challenge assumptions, resolve conflict, and drive alignment among diverse stakeholders, including highly technical engineering teams and senior executives Executive presence with the ability to influence and lead at all levels of the organization Demonstrated ownership mentality and a track record of delivering results in highly complex and highly regulated environments Exceptional problem-solving skills with the ability to quickly assess situations, establish priorities, and mobilize teams toward resolution Strong strategic thinking combined with operational execution discipline Ability to balance technical depth, business acumen, customer focus, and risk management Proven success leading large-scale transformations, operational improvements, and organizational change initiatives Confidence and credibility to engage constructively with senior engineering leaders, architects, and cybersecurity experts while driving accountability and outcomes Required Qualifications: 7+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 6+ years of experience in operations management, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of management or leadership experience Desired Qualifications: 5+ years of Identity Access Management experience preferred 3+ years of Technology or Business controls experience 3+ years related work experience in financial industry operations or systems. Strong understanding of IAM frameworks, identity governance, and security best practices. Experience with IAM technologies such as Saviynt, Microsoft Azure AD, CyberArk, Okta, or similar platforms. Experience with authentication protocols (SAML, OAuth, OpenID Connect, LDAP) and compliance frameworks. Experience leading complex, cross functional initiatives across multiple organizational departments/divisions to successful outcomes Proven ability to conceptualize, drive and deliver multiple concurrent projects on time CISSP, CISM, or other relevant information security professional certifications. Job Expectations: This position offers a hybrid work schedule - ability to work in office This position is not eligible for Visa sponsorship Relocation assistance is not available for this position Ability to travel for business up to 10% Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $159,000.00 - $254,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 3 Sep 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Manage development and implementation of cloud information security designs, identify risks, and oversee security lifecycle. | 4-8 years experience, active Secret clearance, IAT-2 and cloud certification required. | ***Remote opportunity with up to 25% travel. Position Overview The Cloud Information Systems Security Engineer 2 supports the development and implementation of information security engineering designs and solutions for cloud environments, including the assessment and mitigation of security threats and risks throughout the program life cycle. Responsibilities Owns and manages the development of InfoSec engineering designs and implementation. Identifies security issues and risks, and develops mitigation plans and standards for cloud implementations. Architect, design, implement, support, and evaluate security-focused tools and services. Oversee assessment and mitigation of system security threats/risks throughout the program life cycle; validation of system security requirements definition and analysis; establishing system security designs. Supports implementing security designs in hardware, software, data, and procedures and verification of security requirements. Required Qualifications Bachelor's degree from an accredited college or university with a minimum of 4 years of relevant professional experience. Associate's degree (AS/AA) with a minimum of 6 years of relevant professional experience. High School diploma/GED with a minimum of 8 years of relevant professional experience. Certifications IAT-2 certification required. One or more cloud certifications required. Clearance Active Secret clearance required.

Lead strategic cybersecurity contract delivery, manage cross-functional teams, and ensure compliance with federal mandates. | 10-15 years IT cybersecurity management, US Government support experience, Master's degree preferred, active Secret clearance, and professional security certification required. | SR TECHNICAL PROGRAM MANAGER MILITARY FRIENDLY & PREFERRED - HOH SPONSOR Zermount, Inc., is seeking a highly experienced Senior (SR) Program Manager (PgM) to lead the delivery of a strategic TSA cybersecurity contract focused on Governance, Risk, and Compliance (GRC) and Zero Trust (ZT) implementation. This client-facing role will serve as the primary interface with client leadership, ensuring that all program objectives, contract deliverables, and cybersecurity milestones are met on time and within budget. The SR Technical PgM will provide strategic oversight, manage cross-functional teams, and ensure compliance with federal cybersecurity mandates including Executive Order 14028, OMB M-22-09, FISMA, and NIST frameworks. This role requires experience managing large-scale federal programs, driving GRC and Cybersecurity transformation, Zero Trust implementation, and navigating complex regulatory environments. DUTIES & RESPONSIBILITIES Program and Contract Oversight Serve as the primary point of contact for client leadership, stakeholders, COR and the Zermount Executive Team. Lead the execution of all contract requirements, ensuring alignment with the client's mission, objectives, and performance metrics. Oversee program delivery across multiple workstreams (e.g., GRC, Zero Trust, CIO FISMA Metrics, Compliance Reporting, etc.). Manage all contract deliverables, SLA performance, and ensure timely submission of required documentation. Monitor program financials, staffing, and resource allocation in accordance with Earned Value Management (EVM) principles. Provide overall management, control, planning, and scheduling of the activities and services required under the Task Order. Develop and maintain a Master Project Plan and Schedule delineating all TO activities Develop, document, implement and maintain the program administrative processes, procedures, and tools needed to meet Task Order requirements. Provide reports, plans, and briefings to client leadership to provide progress updates against plan to include Program Management Review (PMR) presentations, staffing update briefings, and dashboards for tracking of deliverables and schedule. Develop, implement and maintain project schedules for each task area and an IMS for the program. Provide strategic guidance and insights necessary for directing the GRC and ZT Program. Engage appropriate stakeholders as needed to meet the Program objectives and to satisfy the requirements of the Task Order. Consolidate and provide recommendations for refining and/or improving existing RMF processes and procedures from the different perspectives across the contractor team and support implementation of these changes. Oversee and assist contractor team in completion of critical Cybersecurity, GRC and ZT activities. Cybersecurity Strategy and Execution Oversee enterprise-wide implementation of Zero Trust Architecture aligned with CISA's maturity model. Ensure adoption of NIST standards, including NIST SP 800-53, NIST SP 800-37 (RMF), and 800-207 (ZTA). Guide the development and execution of enterprise risk assessments, POA&Ms, compliance audits, and continuous monitoring activities. Team Leadership and Stakeholder Engagement Lead multidisciplinary teams including cybersecurity specialist, security and risk assessors, engineers, compliance experts, SME's, technical evaluators, communication specialist, analyst, policy and process re-engineers, and training specialist. Coordinate closely with the Executive Team, client leadership, stakeholders, and internal team to ensure quality and timeliness of deliverables. Conduct regular program reviews, executive briefings, and risk management sessions with client leadership. Ensure effective change management and communication planning. Governance, Risk, and Compliance Manage and oversee all RMF activities and processes leveraging the integrated GRC system of record. Ensure compliance with FISMA, DHS Binding Operational Directives (BODs), and OMB reporting requirements. Manage the A&A lifecycle and ensure all systems maintain Authorization to Operate (ATO). Lead efforts to transform the enterprise GRC services to meet the requirements of future proof GRC services. Zero Trust Maintain and update the ZT implementation strategy, and roadmap to meet federal requirements. Provide expertise and technical guidance to information system stakeholders on the implementation of ZT requirements and participate in design reviews upon request. Manage risk across the ZT program as the landscape evolves; and integrate ZT into the existing client and DHS Cybersecurity Risk Management framework and CISA's ZT maturity model with the goal of the solution reaching the optimal state of maturity. Streamline and automate enterprise-level performance reporting for all components within ZT, aligned with existing and planned reporting and analytics structures and tools, such as the Continuous Diagnostics and Mitigation (CDM) dashboards, FISMA reporting, and Information Security Continuous Monitoring (ISCM) dashboards. Manage, update, and maintain all ZT program governance documents including but not limited to the ZT roadmap; which articulates the programs vision, scope, and direction. Map ZT capabilities, existing capabilities within the department, new capabilities the team recommends, and any future memoranda, executive orders, and standards. Proposal and Growth Support Contribute to contract growth through identification of new opportunities, scope expansion, and proposal support. Support development of white papers and capability briefs in coordination with the business development team. Collaborate with the Executive Team to conduct capture activities and future proof solution. Quality Assurance and Reporting: Develop and implement quality assurance processes to ensure all deliverables meet program standards, client expectations, and regulatory requirements. Conduct regular quality audits and reviews, identifying areas for improvement and ensuring continuous process enhancement. Prepare and present detailed status reports on program progress, performance metrics, risks, and milestones, ensuring stakeholders are informed and aligned with program goals. Monitor program performance against established metrics, addressing any deviations with corrective actions and providing transparent reporting on risk management efforts. Policy and Training Development Create and maintain comprehensive policy and training documentation to ensure alignment with organizational standards, regulatory compliance, and continuous staff development across program activities. Minimum Requirements A minimum of 15 years of IT cybersecurity management experience including 3 years of direct support for the US Government OR a relevant Master's Degree in IT, computer science, business or engineering and 10+ years' of IT cybersecurity management experience including 3 years of direct support for the US Government. Demonstrated experience managing complex cybersecurity programs, particularly in GRC and Zero Trust. Familiarity with DHS, or other homeland security environments. Working knowledge of NIST RMF, NIST SP 800-207 (ZTA), and FISMA compliance requirements. Proficiency with GRC platforms and program management tools (e.g., MS Project, Archer, ServiceNow). Experience working on TSA, DHS, or other federal cybersecurity transformation programs. Knowledge of federal acquisition regulations (FAR), and various contract structures and types. Experience in leading geographically dispersed and matrixed teams. Familiarity with ITIL, Agile, and DevSecOps methodologies. Proven experience in managing and directing subordinate management teams or experienced specialists, with responsibility for achieving short- and long-term strategic objectives. Demonstrated leadership skills with a strong ability to contribute to the development of operational strategies and implement tactical plans that directly impact functional results. Experience managing complex projects or programs across multiple functions, collaborating with diverse external parties, and ensuring effective communication of project direction and goals. Extensive experience with developing, leading, and managing cross-unit project or program teams to drive organizational success in cybersecurity operations. Proven ability to manage complex, multi-task order environments across cross-functional teams. Demonstrated experience with project lifecycle management: initiating, planning, executing, monitoring, and closing. Proficiency with reporting tools, data analytics, and performance metric tracking. Strong communication and collaboration skills, especially with federal leads and bureau stakeholders. Certifications At least one of the following security certifications: Certified GRC professional (CGRC) Professional, Certified Information Systems Security Officer (CISSO), Certified Information Security Manager (CISM), or Certified Information Systems Security Professional (CISSP). At least one of the following project management certifications is desirable: Project Management Professional (PMP), Defense Acquisition Workforce Improvement Act (DAWIA) P/PM certification Level III, or FAC- P/PM certification Level II. Clearance Level Minimum of an active Secret Clearance required. Work Location Primary location is Zermount HQ (Arlington VA) and Client HQ (Springfield, VA). Remote work is authorized. Occasion onsite work at the primary site may be required. Core Hours: 8:00 am ET - 4:30 pm ET.

Lead efforts to identify and address operational issues and security vulnerabilities to improve organizational resilience. | Bachelor's degree with 10+ years relevant experience including 5-7 years managerial IT security or operations experience. | Job Description This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or a valid Green Card Holder. This position is hybrid 3 days per week in the in the following office locations: Cincinnati, OH or Atlanta, GA Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Head of Problem Management and Continuous Improvement to join our ever-evolving Information Security Problem Management and Continuous Improvement team and help shape the future of global commerce. What you’ll own Lead efforts to uncover and address recurring issues, process weaknesses, and operational vulnerabilities that impact performance, customer experience, or organizational resilience. Ensure lessons learned from incidents, operational disruptions, audit findings, and performance gaps are translated into actionable improvement plans with clear ownership, timelines, and measurable outcomes. Lead a portfolio of continuous improvement efforts focused on increasing operational efficiency, reducing risk, improving service performance, and strengthening organizational readiness. Analyze incident trends, operational metrics, stakeholder feedback, and emerging risks to identify patterns, anticipate issues, and recommend targeted improvement opportunities. Partner with leaders across the organization to embed problem-solving disciplines, establish performance expectations, and drive adoption of continuous improvement practices. What you’ll bring Bachelor’s degree in operations, technology, service management, risk, resiliency, or transformation functions or the equivalent combination of education, training, or work experience plus 10 years of experience of relevant work experience 5-7+ years of managerial experience, leading a team within technical IT security, such as security operations analytics, or engineering. Strong change management and organizational influence skills Systems thinker who can identify interconnected operational issues Proven ability to build high-performing teams and develop future leaders It’s a bonus if you have Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact. Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together. Operational Excellence Certifications: ITIL Problem Management certification Lean Six Sigma Black Belt or Master Black Belt About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. #LI-AD1 EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired. Washington Candidates: Click here for information on the Fair Chance Act.